{"jobs":[{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7793490?gh_jid=7793490","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3407865,"location":{"name":"Mexico City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Sales \u0026 Business Development","value_type":"single_select"}],"id":7793490,"updated_at":"2026-07-16T15:04:21-04:00","requisition_id":"R1271","title":"Account Executive, Central America LATAM","company_name":"Braze","first_published":"2026-04-21T04:48:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive for the Central America LATAM region, you will be responsible for driving new business opportunities and managing relationships with key clients. You will work closely with marketing, product, and customer success teams to ensure that our clients achieve their engagement goals using the Braze platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identify and pursue new business opportunities within the Central America LATAM market\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with prospective and existing clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct product demonstrations and presentations to showcase the value of Braze’s solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the marketing team to develop targeted campaigns and strategies for the LATAM region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate contracts and close deals to meet or exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide feedback to the product team based on client needs and market trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with industry trends and the competitive landscape in the LATAM market\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Marketing, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in sales or account management, preferably in the MarTech or SaaS industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of meeting or exceeding sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of customer engagement strategies and digital marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills in Spanish, English and Portuguese\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed within the Central America LATAM region\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":215156,"name":"Mexico City","location":null,"child_ids":[],"parent_id":215155}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8002284?gh_jid=8002284","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3469764,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8002284,"updated_at":"2026-07-16T15:07:36-04:00","requisition_id":"R1489","title":"Account Executive, Commercial","company_name":"Braze","first_published":"2026-07-12T06:32:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;新規ビジネスの開拓: クライアントにアプローチし、Value Sellingを実践しながら契約の締結を目指します。BDRチームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;市場開拓と戦略の策定: 日本市場におけるBrazeのブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;関係構築と顧客管理: 顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;部門連携: マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;レポーティングと成果の分析: 営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3年以上の Saas 営業としての Value Selling の経験 (日系、外資系は問いません)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;営業目標に対して逆算するプランニングスキルと、必要なアクティビティを実直に、諦めずに実行してきた経験と数字への強い意欲\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMシステムの使用経験 (Salesforce.com CRMまたはその他のCRMツールを使用して営業パイプラインを管理した経験が必須です)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ステークホルダーやクライアントとの効果的なコミュニケーションスキルや、プレゼンテーションスキル\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;また下記の要素をチームと共に育む意欲\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;主体性: \u0026lt;/strong\u0026gt;与えられた指示に従うだけでなく、自ら目標を設定し、その達成に向けて責任を持って行動する姿勢。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;コーチャビリティ: \u0026lt;/strong\u0026gt;他者からのフィードバックを受け入れ、自分の強みや課題を認識し、成長するために学び続ける姿勢や能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;協調性: \u0026lt;/strong\u0026gt;チームやグループ内で他者と円滑に連携し、共通の目標に向けて協力する態度や能力。意見の違いを尊重し、柔軟に調整する力を含む。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;組織志向: \u0026lt;/strong\u0026gt;自分の行動や意思決定が、組織全体の目標や価値観に合致するように意識し、組織の成功を最優先に考える姿勢。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;他者への許容: \u0026lt;/strong\u0026gt;他人の異なる意見や価値観を受け入れ、尊重する態度や、他者との違いを前向きに捉え、共存や協力を促進する姿勢。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;変革志向: \u0026lt;/strong\u0026gt;現状に満足することなく、革新や改善を積極的に追求する姿勢や、変化を恐れず、社会や組織の進化に貢献する意欲や能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;奉仕志向: \u0026lt;/strong\u0026gt;他者のニーズや成功を最優先に考え、周囲を支援し、助けることに価値を見出す姿勢。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Brazeでは、社員とその家族・パートナーをサポートする充実した福利厚生を提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;401K プラン: 将来に向けた安定した資産形成をサポートするため、401Kプランを提供しています。退職後の安心を確保し、長期的な経済的安定を実現します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ESSP (従業員株式購入制度): Brazeの成長を共に支える機会として、従業員株式購入制度を利用することで、会社の成功に直接参加し、成果を享受することができます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;家族手当（子育て支援含む）: CarrotやVivviと提携し、家族形成や子育て、介護における支援を提供しています。従業員のドメスティックパートナーも従業員の配偶者と同じ手当を受けることができ、家族全体のサポートを行っています。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;自己学習補助: プロフェッショナルな成長を促進するために、自己学習やスキル向上に対する補助を行っています。自己啓発やキャリアアップを積極的に支援します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ボランティア活動の機会: 毎年恒例の全社ボランティア週間など、年間を通じて様々なボランティア活動に参加する機会を提供しています。地域貢献や社会貢献を通じて、社員のコミュニティへの関与を促進します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;支援コミュニティの構築: Braze内で支援コミュニティを構築する従業員リソースグループを設けています。これにより、社員同士のつながりを深め、相互サポートを強化します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Mental Health / Finalcial Wellness / Fertility / Family Forming をサポートするアプリのアクセス、月一の社内ランチプログラムなど、Braze の価値観に沿った形で社員の Wellbeing をサポートするプログラムを設けています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013411?gh_jid=8013411","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474278,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013411,"updated_at":"2026-07-17T11:46:55-04:00","requisition_id":"R1511","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-06-25T15:36:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013433?gh_jid=8013433","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474278,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013433,"updated_at":"2026-07-17T11:46:55-04:00","requisition_id":"R1511","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-06-25T15:36:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013294?gh_jid=8013294","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474278,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013294,"updated_at":"2026-07-17T11:46:55-04:00","requisition_id":"R1511","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-06-25T15:36:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013410?gh_jid=8013410","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474278,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013410,"updated_at":"2026-07-17T11:46:55-04:00","requisition_id":"R1511","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-06-25T15:36:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7794066?gh_jid=7794066","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3408094,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7794066,"updated_at":"2026-07-17T16:06:56-04:00","requisition_id":"R1274","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-04-15T19:55:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 8 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $100K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years closing sales experience, ideally a minimum of 8 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience applying the MEDPICC deal methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the financial services industry would be an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8078036?gh_jid=8078036","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078036,"updated_at":"2026-07-21T17:59:14-04:00","requisition_id":"R1595","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-21T17:59:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $163,500/year, with an expected On Target Earnings (OTE) between $300,000 and $327,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8079491?gh_jid=8079491","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079491,"updated_at":"2026-07-22T10:34:39-04:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $292,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7825952?gh_jid=7825952","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3415467,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7825952,"updated_at":"2026-07-16T15:04:40-04:00","requisition_id":"R1316","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-04-22T02:00:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on a set number of some of the largest and most recognized financial services companies in Central EMEA (DACH \u0026amp;amp; CEE).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7 years selling SaaS Solutions to strategic clients where typical deal size ranges from $200K - $1M+/year.\u0026amp;nbsp; In addition, candidates should have at least 10+ years overall industry experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision making processes of very large enterprise organizations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions.\u0026amp;nbsp; Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8079476?gh_jid=8079476","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079476,"updated_at":"2026-07-22T10:34:38-04:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $302,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8078042?gh_jid=8078042","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078042,"updated_at":"2026-07-21T17:59:16-04:00","requisition_id":"R1595","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-21T17:59:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $181,000/year, with an expected On Target Earnings (OTE) between $300,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8072802?gh_jid=8072802","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072802,"updated_at":"2026-07-22T10:34:36-04:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8078035?gh_jid=8078035","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078035,"updated_at":"2026-07-21T17:59:14-04:00","requisition_id":"R1595","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-21T17:59:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $181,000/year, with an expected On Target Earnings (OTE) between $300,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8079453?gh_jid=8079453","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079453,"updated_at":"2026-07-22T10:34:37-04:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7984560?gh_jid=7984560","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3464934,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Sales \u0026 Business Development","value_type":"single_select"}],"id":7984560,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"0506","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-06-05T06:18:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではメルカリ、タイミー、コスモ石油、マネーフォワード、freee、サンリオ、ミスミ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新規ビジネスの開拓: \u0026lt;/strong\u0026gt;クライアントにアプローチし、Value Selling を実践しながら契約の締結を目指します。BDR チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;市場開拓と戦略の策定:\u0026lt;/strong\u0026gt; 日本市場における Braze のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;関係構築と顧客管理: \u0026lt;/strong\u0026gt;顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;部門連携: \u0026lt;/strong\u0026gt;マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;レポーティングと成果の分析: \u0026lt;/strong\u0026gt;営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Saas 営業の経験と実績: \u0026lt;/strong\u0026gt;Enterprise の領域において、様々な業界、業種のお客様と関係性を築き、課題を聞き出しながら、深い知識とスキルを持ってバリューセリングのアプローチを実践してきたご経験。また複雑なセールスサイクルを管理し、数字達成への強い意欲を持ち、営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;テリトリープランニングとアカウントプランニング: \u0026lt;/strong\u0026gt;効果的なテリトリープランニングとアカウントプランニングの経験があり、ターゲット市場を戦略的に管理する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;優れたコミュニケーションスキル: \u0026lt;/strong\u0026gt;卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM システムの使用経験: \u0026lt;/strong\u0026gt;Salesforce.com CRM またはその他の CRM ツールを使用して営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力: \u0026lt;/strong\u0026gt;新しい技術やツールに対して迅速に適応し、効果的に活用する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心: \u0026lt;/strong\u0026gt;特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;（プラス要素) スタートアップ企業での経験: \u0026lt;/strong\u0026gt;画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;その他\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7995162?gh_jid=7995162","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3468210,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7995162,"updated_at":"2026-07-16T15:06:56-04:00","requisition_id":"R1472","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-06-29T06:33:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on a set number of some of the largest and most recognized companies in EMEA N (UKI, Benelux, Nordics) for several businesses, e.g., Healthcare, Manufacturing, Professional Services, Government and Non For Profit, Education, Logistics and Utilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years selling SaaS solutions to enterprise clients where typical deal size ranges from $200K - $1M+/year. In addition, candidates should have at least 10+ years overall industry experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision making processes of very large enterprise organizations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit. Prior experience should include collaboration across many different internal and external cross functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8023217?gh_jid=8023217","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3415467,"location":{"name":"Munich"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8023217,"updated_at":"2026-07-16T15:04:40-04:00","requisition_id":"R1316","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-06-23T07:30:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on a set number of some of the largest and most recognized financial services companies in Central EMEA (DACH \u0026amp;amp; CEE).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7 years selling SaaS Solutions to strategic clients where typical deal size ranges from $200K - $1M+/year.\u0026amp;nbsp; In addition, candidates should have at least 10+ years overall industry experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision making processes of very large enterprise organizations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions.\u0026amp;nbsp; Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8073084?gh_jid=8073084","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8073084,"updated_at":"2026-07-21T17:59:13-04:00","requisition_id":"R1595","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-21T17:59:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $171,500/year, with an expected On Target Earnings (OTE) between $300,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954015?gh_jid=7954015","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"internal_job_id":null,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954015,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":null,"title":"Account Executive - Open Application","company_name":"Braze","first_published":"2026-05-22T10:20:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954008?gh_jid=7954008","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"internal_job_id":null,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954008,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":null,"title":"Account Executive - Open Application","company_name":"Braze","first_published":"2026-05-22T10:11:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039626?gh_jid=8039626","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484510,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039626,"updated_at":"2026-07-16T15:09:27-04:00","requisition_id":"R1548","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-01T13:22:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039627?gh_jid=8039627","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484510,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039627,"updated_at":"2026-07-16T15:09:28-04:00","requisition_id":"R1548","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-01T13:22:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039118?gh_jid=8039118","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484510,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039118,"updated_at":"2026-07-16T15:09:27-04:00","requisition_id":"R1548","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-01T13:22:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $106,000/year, with an expected On Target Earnings (OTE) between $142,000 and $212,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039620?gh_jid=8039620","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484510,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039620,"updated_at":"2026-07-16T15:09:27-04:00","requisition_id":"R1548","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-01T13:22:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $100,000/year, with an expected On Target Earnings (OTE) between $134,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013208?gh_jid=8013208","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3474245,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013208,"updated_at":"2026-07-20T12:31:52-04:00","requisition_id":"R1507","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-06-30T20:37:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 4 years experience selling, renewing and expanding SaaS solutions to clients in a variety of different verticals. Ideally, this experience will include collaboration with Customer Success and Marketing/Sales Enablement teams and input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work with Braze\u0026#39;s high growth potential clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is an opportunity to bring your skills as a consultant, business analyst, project manager and sales professional to work with leading global brands and expand your knowledge of cross-channel consumer engagement, mobile marketing automation, APIs and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;CORE OBJECTIVES\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly net new revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently generate robust pipeline in support of these targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships in order to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent Product knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Success \u0026amp;amp; Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 4 years of field sales experience selling SaaS solutions that involve technically integrated products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8049784?gh_jid=8049784","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488834,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8049784,"updated_at":"2026-07-23T16:25:14-04:00","requisition_id":"R1561","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-20T10:57:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHA\u0026lt;strong\u0026gt;T YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale General Business team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to, and ultimately close new business. This role is focused entirely on net-new customer acquisition, meaning you will dedicate 100% of your energy to breaking into untapped logos. Additionally, you will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;W\u0026lt;strong\u0026gt;HO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8070244?gh_jid=8070244","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488834,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8070244,"updated_at":"2026-07-23T16:25:56-04:00","requisition_id":"R1561","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-20T10:57:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHA\u0026lt;strong\u0026gt;T YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale General Business team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to, and ultimately close new business. This role is focused entirely on net-new customer acquisition, meaning you will dedicate 100% of your energy to breaking into untapped logos. Additionally, you will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;W\u0026lt;strong\u0026gt;HO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $100,000/year, with an expected On Target Earnings (OTE) between $134,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8070251?gh_jid=8070251","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488834,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8070251,"updated_at":"2026-07-23T16:26:09-04:00","requisition_id":"R1561","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-20T10:57:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHA\u0026lt;strong\u0026gt;T YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale General Business team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to, and ultimately close new business. This role is focused entirely on net-new customer acquisition, meaning you will dedicate 100% of your energy to breaking into untapped logos. Additionally, you will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;W\u0026lt;strong\u0026gt;HO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $106,000/year, with an expected On Target Earnings (OTE) between $142,000 and $212,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8027699?gh_jid=8027699","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3480075,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027699,"updated_at":"2026-07-16T15:08:40-04:00","requisition_id":"R1519","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-06-25T03:24:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years experience selling, renewing and expanding SaaS solutions to clients in a variety of different verticals in the mid-market, commercial or enterprise segment. Ideally, this experience will include collaboration with Customer Success, Business Development, and Marketing teams’ into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work with Braze’s high growth potential clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is an opportunity to bring your skills as a consultant, business analyst, project manager and sales professional to work with leading brands and expand your knowledge of cross-channel consumer engagement, mobile marketing automation, APIs, analytics and AI Decisioning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a field sales role that routinely requires travel for onsite customer engagement, resulting in a majority of time spent out of the office meeting with and selling to existing customers. Your focus market (although not limited to) will be the Hong Kong and Taiwan market. Fluency in cantonese and mandarin will be considered.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a relevant closing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the AI, mobile, web and Customer Engagement space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intimate knowledge of the Hong Kong and Taiwan technology landscape and network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams and at customer/prospect/partner events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to prospect into target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hunter mentality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Workspace suite of productivity tools and Claude/Gemini\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;CORE OBJECTIVES\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly net new and retention revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently generate robust pipeline in support of these targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships in order to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product and leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Business Development, Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent Product knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Success \u0026amp;amp; Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8070238?gh_jid=8070238","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488834,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8070238,"updated_at":"2026-07-23T16:25:45-04:00","requisition_id":"R1561","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-20T10:57:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHA\u0026lt;strong\u0026gt;T YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale General Business team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to, and ultimately close new business. This role is focused entirely on net-new customer acquisition, meaning you will dedicate 100% of your energy to breaking into untapped logos. Additionally, you will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;W\u0026lt;strong\u0026gt;HO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8079466?gh_jid=8079466","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3500373,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079466,"updated_at":"2026-07-23T05:09:03-04:00","requisition_id":"R1607","title":"Account Executive, Scale (Thailand, Vietnam)","company_name":"Braze","first_published":"2026-07-22T23:17:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years experience selling, renewing and expanding SaaS solutions to clients in a variety of different verticals in the mid-market, commercial or enterprise segment. Ideally, this experience will include collaboration with Customer Success, Business Development, and Marketing teams’ into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work with Braze’s high growth potential clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is an opportunity to bring your skills as a consultant, business analyst, project manager and sales professional to work with leading brands and expand your knowledge of cross-channel consumer engagement, mobile marketing automation, APIs, analytics and AI Decisioning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a field sales role that routinely requires travel for onsite customer engagement, resulting in a majority of time spent out of the office meeting with and selling to existing customers. Your focus market (although not limited to) will be the \u0026lt;strong\u0026gt;Thailand and Vietnam market\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a relevant closing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the AI, mobile, web and Customer Engagement space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intimate knowledge of the \u0026lt;strong\u0026gt;Thailand and Vietnam\u0026lt;/strong\u0026gt; technology landscape and network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams and at customer/prospect/partner events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to prospect into target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hunter mentality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Workspace suite of productivity tools and Claude/Gemini\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;CORE OBJECTIVES\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly net new and retention revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently generate robust pipeline in support of these targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships in order to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product and leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Business Development, Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent Product knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Success \u0026amp;amp; Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013154?gh_jid=8013154","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474228,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013154,"updated_at":"2026-07-16T15:07:52-04:00","requisition_id":"R1508","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-06-24T10:27:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7899402?gh_jid=7899402","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3434281,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7899402,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1361","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-05-08T14:34:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7902064?gh_jid=7902064","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3434281,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7902064,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1361","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-05-08T14:34:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7902065?gh_jid=7902065","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3434281,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7902065,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1361","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-05-08T14:34:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7902068?gh_jid=7902068","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3434281,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7902068,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1361","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-05-08T14:34:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8027914?gh_jid=8027914","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3480175,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027914,"updated_at":"2026-07-16T15:08:42-04:00","requisition_id":"R1540","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-06-25T10:46:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7979691?gh_jid=7979691","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3419553,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7979691,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1333","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-06-05T11:17:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7847359?gh_jid=7847359","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3419553,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7847359,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1333","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-04-23T13:05:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7847350?gh_jid=7847350","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3419553,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7847350,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1333","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-04-23T13:05:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7847338?gh_jid=7847338","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3419553,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7847338,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1333","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-04-23T13:05:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7959885?gh_jid=7959885","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3456084,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7959885,"updated_at":"2026-07-16T15:05:56-04:00","requisition_id":"R1413","title":"AI Decisioning Technical Lead","company_name":"Braze","first_published":"2026-06-11T13:09:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for a pioneer to fill a highly strategic, hybrid role within our Japan team. As the \u0026lt;strong\u0026gt;AI Decisioning Lead,\u0026lt;/strong\u0026gt; you will own the end-to-end AI lifecycle for our customers in Japan. This is a unique, multi-disciplinary role combining \u0026lt;strong\u0026gt;sales \u0026lt;/strong\u0026gt;(supporting the sales team as a technical SME) and \u0026lt;strong\u0026gt;post-sales \u0026lt;/strong\u0026gt;(facilitating the forward-deployed delivery of AI Decisioning to contracted customers).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the ultimate subject matter expert on AI Decisioning capabilities, helping brands predict customer behavior, automate orchestration, and scale hyper-personalized engagement.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is scoped as an Individual Contributor role to start, but could grow into a management role as the Braze’s AI Decisioning business grows in Japan and APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Visionary Pitching:\u0026lt;/strong\u0026gt; Partner with the Sales Team to present and demo AI Decisioning capabilities and roadmap to prospective C-level executives (CMOs, CDOs, CTOs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Value Discovery:\u0026lt;/strong\u0026gt; Conduct discovery workshops to identify top AI Decisioning use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Academy: \u0026lt;/strong\u0026gt;Lead hands-on educational sessions with prospects and customers that give a strong understanding of current trends and applications of artificial intelligence in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Readiness Assessment: Assist sales team in identifying and mitigating program risks (e.g., business case, tech stack) before deals are signed\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Post-sales (forward-deployed) responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Optimization:\u0026lt;/strong\u0026gt; Act as a dedicated AI Success Manager for high-value clients, ensuring they maximize and fully understand the value of their investment into AI Decisioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experimentation Design:\u0026lt;/strong\u0026gt; Facilitate the technical setup of AI Decisioning fully aligns to business goals and internal best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Reviews:\u0026lt;/strong\u0026gt; Analyze client campaign performance data to deliver strategic recommendations and insights, showcasing how AI Decisioning is driving incremental value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Troubleshooting:\u0026lt;/strong\u0026gt; Act as the technical bridge between Japan clients and global product/engineering teams for complex AI/ML anomalies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Architecture \u0026amp;amp; Integration:\u0026lt;/strong\u0026gt; Work closely with client data teams to ensure clean data pipelines flow from Data Warehouses (Snowflake, Databricks, BigQuery) into Braze for AI modeling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5+ years of experience in a highly technical, enterprise client-facing role (e.g., Solutions Architect, Forward-Deployed Engineer, Technical Account Manager, or Data Consultant).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Science Proficiency:\u0026lt;/strong\u0026gt; Strong hands-on experience with SQL, Python/R, and latest AI tools for data analysis and machine learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Statistical Knowledge:\u0026lt;/strong\u0026gt; Strong understanding of machine learning concepts and how they apply to consumer marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;MarTech Ecosystem:\u0026lt;/strong\u0026gt; Deep understanding of the modern data stack and marketing ecosystem (CDPs, Data Warehouses like Snowflake/BigQuery, and CRM/Marketing Automation tools).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Language Skills:\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Native/Fluent Japanese\u0026lt;/strong\u0026gt; (for local client management) and Business-level English (to collaborate with global product teams and technical documentation).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Mindset:\u0026lt;/strong\u0026gt; Proven ability to translate complex data science and AI jargon into clear, value-driven business language for non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agility:\u0026lt;/strong\u0026gt; A \u0026quot;builder\u0026quot; mentality—comfortable navigating ambiguity and defining a brand-new role in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8034867?gh_jid=8034867","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3483055,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8034867,"updated_at":"2026-07-16T15:09:09-04:00","requisition_id":"R1545","title":"APAC Communications Manager","company_name":"Braze","first_published":"2026-07-02T04:29:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Vice President of Communications, the APAC Communications Manager will lead regional communications strategy and execution across Asia-Pacific, driving awareness, thought leadership, and brand affinity for Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely with the global communications and regional marketing teams to ensure that Braze’s story is told with local relevance, cultural fluency, and global consistency, amplifying how Braze helps brands forge powerful connections with our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for a proactive, creative communicator with a deep understanding of the APAC media landscape, strong storytelling instincts, and a passion for elevating global brands across diverse markets.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Responsibilities\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Regional Media Relations \u0026amp;amp; Brand Awareness\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute an integrated communications strategy across key APAC markets to drive awareness of Braze’s leadership in AI, customer engagement and marketing technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with top-tier media, analysts, and influencers across business, tech, and trade outlets in markets such as Singapore, Australia, South Korea and Southeast Asia. Collaborate closely with the communications lead in Japan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Localize and pitch global narratives for APAC audiences, ensuring messaging resonates within the region’s diverse cultural, language, and business contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with global communications and local PR agency teams to drive consistent, impactful storytelling and regional amplification of global initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Executive Visibility\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for Braze executives and regional leaders to engage in speaking engagements, media interviews, and industry panels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support development of talking points, bylines, op-eds, and contributed content that position Braze as a thought leader in customer engagement, personalization, and data-driven marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with global teams to craft narratives that highlight Braze’s innovation, culture, and impact across APAC.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Product \u0026amp;amp; Customer Storytelling\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product marketing and customer marketing to surface compelling customer success stories and case studies from the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support product announcements and launches with localized messaging, media outreach, and content tailored for the APAC audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure alignment of product communications with Braze’s broader brand positioning and strategic goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with regional marketing, content, and events teams to align earned and owned strategies, maximizing impact across campaigns and channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with social media and content teams to drive regional engagement on organic channels, ensuring alignment with global brand tone and messaging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic counsel and on-the-ground insights to global leadership on regional trends, opportunities, and potential issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Measurement \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track, analyze, and report on communications outcomes across media coverage, engagement, and brand perception.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use insights to continuously refine messaging and regional strategy for greater impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7 years of experience in corporate or product communications, public relations, or media strategy — ideally within the B2B technology or SaaS space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the APAC media and business landscape with existing media relationships in key markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences and markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong storytelling instincts and ability to translate complex technology into clear, compelling narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing PR agencies and working cross-functionally with global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, high-growth environment, balancing strategic planning with tactical execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with strong organizational skills, attention to detail, and cultural fluency across APAC markets.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a public company or late-stage, high-growth startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing technology, customer engagement, or AI-driven SaaS platforms.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8083557?gh_jid=8083557","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3502199,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8083557,"updated_at":"2026-07-24T11:45:39-04:00","requisition_id":"R1627","title":"Applications and Integrations Lead","company_name":"Braze","first_published":"2026-07-24T11:45:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a senior, highly technical Applications \u0026amp;amp; Integrations Lead to own the architecture, governance, strategic roadmap, and support of our GTM, CX and platform technology ecosystem. Leading our newly formed Applications \u0026amp;amp; Integrations team, you will merge team leadership with direct, hands-on expertise in Salesforce, application management, and integrations to establish the operational frameworks necessary for keeping our systems stable, secure, compliant, and audit-ready. The ideal candidate possesses experience in large-scale application administration, a clear understanding of compliance and governance structures, deep practical knowledge of middleware and integration platforms like\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://tray.io\u0026quot;\u0026gt;Tray.io\u0026lt;/a\u0026gt; or Workato. You should be just as comfortable diving deep into technical configurations as you are collaborating strategically to shape new functional operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Administration – Establish and execute the governance framework and Application Lifecycle for the Salesforce ecosystem and GTM/CX applications, maintaining compliance with SOX and ITGC standards and optimal operational health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integration Architecture \u0026amp;amp; Delivery\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Own the project lifecycle for all net-new integrations, designing, developing, and deploying system integrations using consistent, scalable patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Integrity, Modeling \u0026amp;amp; Sign-off – Serve as a key stakeholder for sign-off on proposed data models and data flows, ensuring alignment with DAGE, Salesforce Architecture and Delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Middleware Ownership – Own administration of the Tray.io iPaaS platform and lead delivery of scalable automations across the ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder Partnership – Proactively lead stakeholder engagement by translating requirements from GTM, CX, Marketing, Finance, Legal, and other teams into strategic, scalable, and well-documented solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation \u0026amp;amp; Change Management – Maintain documentation for system architecture, processes, and procedures, and lead change management for integrations and applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Day-to-Day Application Support\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Collaborate with the team\u0026#39;s Support Specialists to provide hands-on escalation management across the Salesforce environment and related GTM/CX applications, ensuring prompt triage and resolution of user issues, system configuration adjustments, and break/fix requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of application administration within mid-to-large scale environments (supporting over 500 users), focusing on the oversight of interconnected tool networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of connecting various platforms with Salesforce through common integration methods like Connected Apps, OAuth, and REST/SOAP APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in implementing change management, data governance frameworks, and ensuring compliance with audit expectations and SOX/ITGC guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience configuring and using integration middleware such as Workato, Mulesoft, or Tray.io\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at guiding complex technical projects with multi-directional, cross-functional dependencies and fluid priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity managing SaaS tools including Gong,Outreach, Marketo,Clari etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional interpersonal skills with a strong capacity to clearly convey technical intricacies to non-technical business partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Team Buildout\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Experience in establishing new business functions, operating procedures, or architectural infrastructure from the ground up without relying on existing processes or documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Tactical Balance\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Proven capability to balance long-term enterprise engineering and platform governance alongside daily support requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant Credentials\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Possession of certifications like Salesforce Platform App Builder, Advanced Administrator, or Salesforce Architect is highly valued\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$113,000 - CA$179,000/year, with an expected On Target Earnings (OTE) between CA$130,000 - CA$206,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8083535?gh_jid=8083535","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502199,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8083535,"updated_at":"2026-07-24T11:45:40-04:00","requisition_id":"R1627","title":"Applications and Integrations Lead","company_name":"Braze","first_published":"2026-07-24T11:45:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a senior, highly technical Applications \u0026amp;amp; Integrations Lead to own the architecture, governance, strategic roadmap, and support of our GTM, CX and platform technology ecosystem. Leading our newly formed Applications \u0026amp;amp; Integrations team, you will merge team leadership with direct, hands-on expertise in Salesforce, application management, and integrations to establish the operational frameworks necessary for keeping our systems stable, secure, compliant, and audit-ready. The ideal candidate possesses experience in large-scale application administration, a clear understanding of compliance and governance structures, deep practical knowledge of middleware and integration platforms like\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://tray.io\u0026quot;\u0026gt;Tray.io\u0026lt;/a\u0026gt; or Workato. You should be just as comfortable diving deep into technical configurations as you are collaborating strategically to shape new functional operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Administration – Establish and execute the governance framework and Application Lifecycle for the Salesforce ecosystem and GTM/CX applications, maintaining compliance with SOX and ITGC standards and optimal operational health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integration Architecture \u0026amp;amp; Delivery\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Own the project lifecycle for all net-new integrations, designing, developing, and deploying system integrations using consistent, scalable patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Integrity, Modeling \u0026amp;amp; Sign-off – Serve as a key stakeholder for sign-off on proposed data models and data flows, ensuring alignment with DAGE, Salesforce Architecture and Delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Middleware Ownership – Own administration of the Tray.io iPaaS platform and lead delivery of scalable automations across the ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder Partnership – Proactively lead stakeholder engagement by translating requirements from GTM, CX, Marketing, Finance, Legal, and other teams into strategic, scalable, and well-documented solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation \u0026amp;amp; Change Management – Maintain documentation for system architecture, processes, and procedures, and lead change management for integrations and applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Day-to-Day Application Support\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Collaborate with the team\u0026#39;s Support Specialists to provide hands-on escalation management across the Salesforce environment and related GTM/CX applications, ensuring prompt triage and resolution of user issues, system configuration adjustments, and break/fix requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of application administration within mid-to-large scale environments (supporting over 500 users), focusing on the oversight of interconnected tool networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of connecting various platforms with Salesforce through common integration methods like Connected Apps, OAuth, and REST/SOAP APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in implementing change management, data governance frameworks, and ensuring compliance with audit expectations and SOX/ITGC guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience configuring and using integration middleware such as Workato, Mulesoft, or Tray.io\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at guiding complex technical projects with multi-directional, cross-functional dependencies and fluid priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity managing SaaS tools including Gong,Outreach, Marketo,Clari etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional interpersonal skills with a strong capacity to clearly convey technical intricacies to non-technical business partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Team Buildout\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Experience in establishing new business functions, operating procedures, or architectural infrastructure from the ground up without relying on existing processes or documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Tactical Balance\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Proven capability to balance long-term enterprise engineering and platform governance alongside daily support requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant Credentials\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Possession of certifications like Salesforce Platform App Builder, Advanced Administrator, or Salesforce Architect is highly valued\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $164,000/year with an expected On Target Earnings (OTE) between $121,000 and $189,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8044123?gh_jid=8044123","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3478826,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8044123,"updated_at":"2026-07-16T15:08:26-04:00","requisition_id":"R1527","title":"Applied AI Architect, GTM","company_name":"Braze","first_published":"2026-07-02T13:20:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is field-attached, product-minded, and outcome-driven. We treat GTM practitioners as users and their workflows as product surfaces. We build agents, intelligence layers, automations, and decision-support tools, then tune and refine them based on adoption, output quality, field feedback, and business impact. The goal is practical AI that earns trust in live GTM workflows and creates durable value at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, you will own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it. You\u0026#39;ll operate across three modes simultaneously: as the practitioner whose field judgment (in part) the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Your success is measured by whether practitioners adopt the outputs, whether those outputs improve behavior at critical moments, and whether that behavioral change produces measurable revenue and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute. Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact, and feasibility scoring, dependencies, and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions against real workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions. The system gets better because the individuals building it never leave the commercial and customer motion. Field proximity is the operating discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of the systems you manage. Monitor adoption, diagnose output failures, and tune/iterate continuously. You are not handing off to an ops team. You operate what you ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared knowledge hub by validating field signals, structuring deals and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns across your area and scale what works. A system built for one account scenario, customer segment, or deal stage should become reusable infrastructure for adjacent situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in a cross-functional context and adopted by the people they serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape what this function becomes as the technology and the role category mature. The playbook is being written in real time, and you will be one of the authors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have lived the revenue lifecycle and can translate that experience into AI systems that scale practitioner judgment beyond what any individual can. You are highly autonomous, technically minded, self-directed, and comfortable operating as a senior individual contributor in a new domain.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder. You get excited by taking ideas from concept to reality. You have used AI to build agents, automations, or tools that changed how real work gets done. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something was missed at the system level rather than just the content level. You own what you help build, and you improve it based on what you observe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry GTM judgement. You have spent a meaningful amount of time in a revenue role. You know what a discovery call that misses the real objection sounds like. You understand how deals move, where they stall, how buying committees make decisions, and what makes the difference between a customer who renews and expands versus one who churns. You understand the daily reality of AEs, SCs, BDRs, sales directors, CSMs, and account managers, because you have either done their job or worked closely alongside them for years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap in the field, you scope the problem, define the user, map the workflow, and build the solution. You think in terms of adoption. You know the difference between shipping something and shipping something people actually use. You treat GTM practitioners as your users and their workflows as your product surface.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a pattern recognizer and systems thinker. When you build something that works for one scenario, you immediately see how it applies across adjacent workflows, customer segments, or deal stages. You think in reusable components and scalable frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are field-attached by instinct. You would rather be embedded in pipeline reviews, deal cycles, and customer strategy sessions than building from a desk. You know that the quality of what you build depends on staying close enough to the revenue motion to understand whether it is actually useful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are playing a long game. GTM is being rebuilt around AI, and the people who understand both the field and the technology will define what that looks like. This role is an opportunity to be on that team early, to develop the skills and track record that will matter most over the next decade, and to do it inside a company with the scale and sophistication to make the work real. You want to build something that lasts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Minimum requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking solutions from problem identification through field adoption, not just building and handing off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly autonomous, self-directed, and comfortable operating as a senior individual contributor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools or systems that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why this role matters\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The best GTM practitioners, whether they are closing new business, managing renewals, or driving expansion, operate partly on instincts and context that others don\u0026#39;t always have access to. Those instincts are built over years of field exposure, thousands of customer interactions, and pattern recognition that compounds with experience. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The technology now exists to encode practitioner judgment into systems that deliver it at scale. But building those systems requires people who carry the judgment in the first place. An engineer without field depth builds a technically correct system that the field ignores. A field practitioner without built capability creates insight that doesn\u0026#39;t scale. The person who is both is in a unique position, and that intersection is where this role sits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at a global scale, with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization. The patterns being built here will become the standard across SaaS. The window to be part of building them from the ground up is open right now.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have lived in the commercial motion, already built with AI, and want to define the frontier of what this function looks like at a scaled enterprise company, we would like to talk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $175,000/year, with an expected On Target Earnings (OTE) between $138,000 and $206,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8029319?gh_jid=8029319","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3478826,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8029319,"updated_at":"2026-07-16T15:08:26-04:00","requisition_id":"R1527","title":"Applied AI Architect, GTM ","company_name":"Braze","first_published":"2026-06-30T16:48:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is field-attached, product-minded, and outcome-driven. We treat GTM practitioners as users and their workflows as product surfaces. We build agents, intelligence layers, automations, and decision-support tools, then tune and refine them based on adoption, output quality, field feedback, and business impact. The goal is practical AI that earns trust in live GTM workflows and creates durable value at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, you will own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it. You\u0026#39;ll operate across three modes simultaneously: as the practitioner whose field judgment (in part) the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Your success is measured by whether practitioners adopt the outputs, whether those outputs improve behavior at critical moments, and whether that behavioral change produces measurable revenue and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute. Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact, and feasibility scoring, dependencies, and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions against real workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions. The system gets better because the individuals building it never leave the commercial and customer motion. Field proximity is the operating discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of the systems you manage. Monitor adoption, diagnose output failures, and tune/iterate continuously. You are not handing off to an ops team. You operate what you ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared knowledge hub by validating field signals, structuring deals and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns across your area and scale what works. A system built for one account scenario, customer segment, or deal stage should become reusable infrastructure for adjacent situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in a cross-functional context and adopted by the people they serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape what this function becomes as the technology and the role category mature. The playbook is being written in real time, and you will be one of the authors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have lived the revenue lifecycle and can translate that experience into AI systems that scale practitioner judgment beyond what any individual can. You are highly autonomous, technically minded, self-directed, and comfortable operating as a senior individual contributor in a new domain.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder. You get excited by taking ideas from concept to reality. You have used AI to build agents, automations, or tools that changed how real work gets done. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something was missed at the system level rather than just the content level. You own what you help build, and you improve it based on what you observe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry GTM judgement. You have spent a meaningful amount of time in a revenue role. You know what a discovery call that misses the real objection sounds like. You understand how deals move, where they stall, how buying committees make decisions, and what makes the difference between a customer who renews and expands versus one who churns. You understand the daily reality of AEs, SCs, BDRs, sales directors, CSMs, and account managers, because you have either done their job or worked closely alongside them for years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap in the field, you scope the problem, define the user, map the workflow, and build the solution. You think in terms of adoption. You know the difference between shipping something and shipping something people actually use. You treat GTM practitioners as your users and their workflows as your product surface.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a pattern recognizer and systems thinker. When you build something that works for one scenario, you immediately see how it applies across adjacent workflows, customer segments, or deal stages. You think in reusable components and scalable frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are field-attached by instinct. You would rather be embedded in pipeline reviews, deal cycles, and customer strategy sessions than building from a desk. You know that the quality of what you build depends on staying close enough to the revenue motion to understand whether it is actually useful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are playing a long game. GTM is being rebuilt around AI, and the people who understand both the field and the technology will define what that looks like. This role is an opportunity to be on that team early, to develop the skills and track record that will matter most over the next decade, and to do it inside a company with the scale and sophistication to make the work real. You want to build something that lasts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Minimum requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking solutions from problem identification through field adoption, not just building and handing off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly autonomous, self-directed, and comfortable operating as a senior individual contributor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools or systems that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why this role matters\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The best GTM practitioners, whether they are closing new business, managing renewals, or driving expansion, operate partly on instincts and context that others don\u0026#39;t always have access to. Those instincts are built over years of field exposure, thousands of customer interactions, and pattern recognition that compounds with experience. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The technology now exists to encode practitioner judgment into systems that deliver it at scale. But building those systems requires people who carry the judgment in the first place. An engineer without field depth builds a technically correct system that the field ignores. A field practitioner without built capability creates insight that doesn\u0026#39;t scale. The person who is both is in a unique position, and that intersection is where this role sits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at a global scale, with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization. The patterns being built here will become the standard across SaaS. The window to be part of building them from the ground up is open right now.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have lived in the commercial motion, already built with AI, and want to define the frontier of what this function looks like at a scaled enterprise company, we would like to talk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $145,000 and $217,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8044130?gh_jid=8044130","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3478826,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8044130,"updated_at":"2026-07-16T15:08:26-04:00","requisition_id":"R1527","title":"Applied AI Architect, GTM ","company_name":"Braze","first_published":"2026-07-02T13:20:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is field-attached, product-minded, and outcome-driven. We treat GTM practitioners as users and their workflows as product surfaces. We build agents, intelligence layers, automations, and decision-support tools, then tune and refine them based on adoption, output quality, field feedback, and business impact. The goal is practical AI that earns trust in live GTM workflows and creates durable value at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, you will own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it. You\u0026#39;ll operate across three modes simultaneously: as the practitioner whose field judgment (in part) the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Your success is measured by whether practitioners adopt the outputs, whether those outputs improve behavior at critical moments, and whether that behavioral change produces measurable revenue and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute. Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact, and feasibility scoring, dependencies, and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions against real workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions. The system gets better because the individuals building it never leave the commercial and customer motion. Field proximity is the operating discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of the systems you manage. Monitor adoption, diagnose output failures, and tune/iterate continuously. You are not handing off to an ops team. You operate what you ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared knowledge hub by validating field signals, structuring deals and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns across your area and scale what works. A system built for one account scenario, customer segment, or deal stage should become reusable infrastructure for adjacent situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in a cross-functional context and adopted by the people they serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape what this function becomes as the technology and the role category mature. The playbook is being written in real time, and you will be one of the authors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have lived the revenue lifecycle and can translate that experience into AI systems that scale practitioner judgment beyond what any individual can. You are highly autonomous, technically minded, self-directed, and comfortable operating as a senior individual contributor in a new domain.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder. You get excited by taking ideas from concept to reality. You have used AI to build agents, automations, or tools that changed how real work gets done. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something was missed at the system level rather than just the content level. You own what you help build, and you improve it based on what you observe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry GTM judgement. You have spent a meaningful amount of time in a revenue role. You know what a discovery call that misses the real objection sounds like. You understand how deals move, where they stall, how buying committees make decisions, and what makes the difference between a customer who renews and expands versus one who churns. You understand the daily reality of AEs, SCs, BDRs, sales directors, CSMs, and account managers, because you have either done their job or worked closely alongside them for years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap in the field, you scope the problem, define the user, map the workflow, and build the solution. You think in terms of adoption. You know the difference between shipping something and shipping something people actually use. You treat GTM practitioners as your users and their workflows as your product surface.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a pattern recognizer and systems thinker. When you build something that works for one scenario, you immediately see how it applies across adjacent workflows, customer segments, or deal stages. You think in reusable components and scalable frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are field-attached by instinct. You would rather be embedded in pipeline reviews, deal cycles, and customer strategy sessions than building from a desk. You know that the quality of what you build depends on staying close enough to the revenue motion to understand whether it is actually useful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are playing a long game. GTM is being rebuilt around AI, and the people who understand both the field and the technology will define what that looks like. This role is an opportunity to be on that team early, to develop the skills and track record that will matter most over the next decade, and to do it inside a company with the scale and sophistication to make the work real. You want to build something that lasts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Minimum requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking solutions from problem identification through field adoption, not just building and handing off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly autonomous, self-directed, and comfortable operating as a senior individual contributor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools or systems that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why this role matters\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The best GTM practitioners, whether they are closing new business, managing renewals, or driving expansion, operate partly on instincts and context that others don\u0026#39;t always have access to. Those instincts are built over years of field exposure, thousands of customer interactions, and pattern recognition that compounds with experience. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The technology now exists to encode practitioner judgment into systems that deliver it at scale. But building those systems requires people who carry the judgment in the first place. An engineer without field depth builds a technically correct system that the field ignores. A field practitioner without built capability creates insight that doesn\u0026#39;t scale. The person who is both is in a unique position, and that intersection is where this role sits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at a global scale, with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization. The patterns being built here will become the standard across SaaS. The window to be part of building them from the ground up is open right now.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have lived in the commercial motion, already built with AI, and want to define the frontier of what this function looks like at a scaled enterprise company, we would like to talk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $166,000/year, with an expected On Target Earnings (OTE) between $131,000 and $195,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8024690?gh_jid=8024690","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3478826,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8024690,"updated_at":"2026-07-16T15:08:26-04:00","requisition_id":"R1527","title":"Applied AI Architect, GTM ","company_name":"Braze","first_published":"2026-06-30T16:48:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is field-attached, product-minded, and outcome-driven. We treat GTM practitioners as users and their workflows as product surfaces. We build agents, intelligence layers, automations, and decision-support tools, then tune and refine them based on adoption, output quality, field feedback, and business impact. The goal is practical AI that earns trust in live GTM workflows and creates durable value at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, you will own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it. You\u0026#39;ll operate across three modes simultaneously: as the practitioner whose field judgment (in part) the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Your success is measured by whether practitioners adopt the outputs, whether those outputs improve behavior at critical moments, and whether that behavioral change produces measurable revenue and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute. Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact, and feasibility scoring, dependencies, and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions against real workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions. The system gets better because the individuals building it never leave the commercial and customer motion. Field proximity is the operating discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of the systems you manage. Monitor adoption, diagnose output failures, and tune/iterate continuously. You are not handing off to an ops team. You operate what you ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared knowledge hub by validating field signals, structuring deals and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns across your area and scale what works. A system built for one account scenario, customer segment, or deal stage should become reusable infrastructure for adjacent situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in a cross-functional context and adopted by the people they serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape what this function becomes as the technology and the role category mature. The playbook is being written in real time, and you will be one of the authors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have lived the revenue lifecycle and can translate that experience into AI systems that scale practitioner judgment beyond what any individual can. You are highly autonomous, technically minded, self-directed, and comfortable operating as a senior individual contributor in a new domain.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder. You get excited by taking ideas from concept to reality. You have used AI to build agents, automations, or tools that changed how real work gets done. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something was missed at the system level rather than just the content level. You own what you help build, and you improve it based on what you observe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry GTM judgement. You have spent a meaningful amount of time in a revenue role. You know what a discovery call that misses the real objection sounds like. You understand how deals move, where they stall, how buying committees make decisions, and what makes the difference between a customer who renews and expands versus one who churns. You understand the daily reality of AEs, SCs, BDRs, sales directors, CSMs, and account managers, because you have either done their job or worked closely alongside them for years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap in the field, you scope the problem, define the user, map the workflow, and build the solution. You think in terms of adoption. You know the difference between shipping something and shipping something people actually use. You treat GTM practitioners as your users and their workflows as your product surface.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a pattern recognizer and systems thinker. When you build something that works for one scenario, you immediately see how it applies across adjacent workflows, customer segments, or deal stages. You think in reusable components and scalable frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are field-attached by instinct. You would rather be embedded in pipeline reviews, deal cycles, and customer strategy sessions than building from a desk. You know that the quality of what you build depends on staying close enough to the revenue motion to understand whether it is actually useful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are playing a long game. GTM is being rebuilt around AI, and the people who understand both the field and the technology will define what that looks like. This role is an opportunity to be on that team early, to develop the skills and track record that will matter most over the next decade, and to do it inside a company with the scale and sophistication to make the work real. You want to build something that lasts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Minimum requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking solutions from problem identification through field adoption, not just building and handing off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly autonomous, self-directed, and comfortable operating as a senior individual contributor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools or systems that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why this role matters\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The best GTM practitioners, whether they are closing new business, managing renewals, or driving expansion, operate partly on instincts and context that others don\u0026#39;t always have access to. Those instincts are built over years of field exposure, thousands of customer interactions, and pattern recognition that compounds with experience. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The technology now exists to encode practitioner judgment into systems that deliver it at scale. But building those systems requires people who carry the judgment in the first place. An engineer without field depth builds a technically correct system that the field ignores. A field practitioner without built capability creates insight that doesn\u0026#39;t scale. The person who is both is in a unique position, and that intersection is where this role sits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at a global scale, with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization. The patterns being built here will become the standard across SaaS. The window to be part of building them from the ground up is open right now.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have lived in the commercial motion, already built with AI, and want to define the frontier of what this function looks like at a scaled enterprise company, we would like to talk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $145,000 and $217,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7979912?gh_jid=7979912","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463330,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7979912,"updated_at":"2026-07-16T15:06:30-04:00","requisition_id":"R1441","title":"AV Associate","company_name":"Braze","first_published":"2026-06-03T14:35:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AV Associate is responsible for the day-to-day setup, operation, and maintenance of audiovisual equipment to ensure seamless business operations. This onsite role provides essential technical assistance for meetings, executive presentations, and corporate events, ensuring that all conference room technology, event spaces and video conferencing platforms remain reliable and user-friendly. You will also assist in troubleshooting and collaborate with the Service Desk team and AV engineers to support our global AV infrastructure. This is an in-office position, with discretionary work from home by the manager.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide technical support to the organization for AV infrastructure-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform preventive and corrective maintenance on Conference Rooms and event space systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set up, test, and operate AV equipment for meetings, conferences, presentations, and events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in creation and reviewing of maintenance schedules, troubleshooting guides, and runbooks for AV equipment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to understand their AV needs and requirements for events and meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with developing system schematics, drawings, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage AV-related tickets and the AV calendar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and organize AV equipment inventory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with the installation and configuration of AV equipment, including displays, audio systems, control systems, and video conferencing solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform system testing, calibration, and optimization to achieve optimal performance and user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay at the forefront of AV technology advancements, continuously learning about new products, solutions, and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some travel may be required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Associate’s or Bachelor’s degree in Audio-Visual Technology, Media Production, IT, or related field (or equivalent experience)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–3 years of experience supporting AV systems and live events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with UCC Platforms such as Zoom, Google Meet, and Streaming platforms such as Riverside and Goldcast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with video production switchers and digital audio consoles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BONUS\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications: CTS\u0026amp;nbsp; (Certified Technology Specialist ) certification or equivalent is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $65,000 and $81,000/year with an expected On Target Earnings (OTE) between $72,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8030174?gh_jid=8030174","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3481143,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8030174,"updated_at":"2026-07-22T10:31:35-04:00","requisition_id":"R1543","title":"BDR Enablement Manager","company_name":"Braze","first_published":"2026-06-29T07:06:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a fast-paced, growth-oriented company, and to sustain peak performance, our Business Development organization plays a critical role in the success of the Revenue org and the company.\u0026amp;nbsp; Our BDRs must ramp quickly and there is no shortage of things to learn as they grow in this role. As a GTM Enablement Manager supporting the ongoing enablement of our BDR teams, you will partner closely with our Senior BDR Enablement Manager and the VP of Business Development. Reporting to our Director, GTM Onboarding \u0026amp;amp; Ramp, you will design and deliver programs that accelerate BDR productivity, deepen ongoing skill development, and prepare BDRs for successful transitions into Sales roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings both strategic thinking and a builder’s mindset. You’re someone who thrives in ambiguity, earns trust quickly with sellers and leaders alike, and takes genuine pride in developing people. You care as much about the BDRs who go through your programs as you do about the business outcomes those programs drive. You know how to partner closely without needing to own everything, and you bring a collaborative, low-ego energy to cross-functional work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BDR Ramp \u0026amp;amp; Ongoing Enablement Programs\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and iterate on ramp programs that accelerate new BDR productivity beyond Onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver ongoing enablement programs that evolve BDR skills and knowledge beyond initial onboarding — including training on messaging, prospecting methodologies, tools, and Braze’s GTM motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor BDR performance and engagement data to identify skill gaps and inform program adjustments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Senior BDR Enablement Manager VP of Business Development, and BDR leadership to align enablement priorities with business goals and headcount ramp plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Readiness \u0026amp;amp; Career Progression\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build structured programs that prepare BDRs for a successful transition into closing roles, including competency frameworks, milestone assessments, and readiness criteria developed in partnership with Sales leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion BDR development as a strategic talent pipeline for the broader Sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales managers to ensure smooth handoffs and alignment on what “ready” looks like at each stage of the BDR lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Partnership \u0026amp;amp; Cross-functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as an enablement partner to the BDR team, building trusted relationships with BDR managers and individual contributors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Senior BDR Enablement Manager, who owns and delivers the BDR Onboarding program, to ensure ramp and ongoing development efforts are well-coordinated and complementary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the broader GTM Enablement team to ensure BDR programs align with the company-wide GTM Onboarding experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with SMEs across Sales, Marketing, and Product to keep BDR content current, relevant, and business-aligned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Content \u0026amp;amp; Onboarding Support (as needed)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the ongoing maintenance and evolution of BDR onboarding content in Seismic Learning and live workshop formats in partnership with the BDR Enablement Senior Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain familiarity with both the GTM Onboarding and BDR-specific onboarding programs to provide delivery support when business needs require it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5+ years of experience in Sales Enablement, Revenue Enablement, or a related GTM function, with specific exposure to BDR or SDR teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to design and deliver enablement programs — not just content — with measurable impact on ramp time, productivity, or skill development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the BDR role and the full sales development motion, including prospecting, pipeline generation, and BDR-to-AE progression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent facilitation and communication skills, with the ability to engage and motivate early-career sellers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with Sales leadership, People teams, and PMM in a fast-paced, high-growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with data to assess program effectiveness and prioritize improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and self-directed, with the ability to manage multiple workstreams and stakeholders simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with modern GTM tech stacks, including strong working knowledge of BD-centric platforms like Outreach to optimize outbound workflows and sequence management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated acumen with AI tools (e.g. Claude, Gemini), with the ability to leverage AI for content iteration, messaging personalization, and productivity gains.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with enablement platforms such as Seismic, or similar LMS/CMS tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with sales methodologies (e.g. MEDDPICC, SPIN, Challenger, Force Management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a SaaS or MarTech company, ideally in a high-growth stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales readiness or career progression frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in instructional design or adult learning principles is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88436,"name":"GTM Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8026505?gh_jid=8026505","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3477719,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8026505,"updated_at":"2026-07-27T14:16:20-04:00","requisition_id":"R1522","title":"Business Development Representative","company_name":"Braze","first_published":"2026-06-24T12:43:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Scale BDR on the General Business team is the engine behind Braze\u0026#39;s mid-market growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with up to 1,000 employees, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at either Chicago or Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into mid-market accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your own meetings, bringing in internal stakeholders as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Scale BDR is to generate the volume and value of deals required to hit quota, and bring great new brands to Braze. The commission plan is uncapped, so once you hit quota, you can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We encourage candidates early in their sales career to apply training and ramp support is built into this role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8021977?gh_jid=8021977","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3477719,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8021977,"updated_at":"2026-07-27T14:16:20-04:00","requisition_id":"R1522","title":"Business Development Representative","company_name":"Braze","first_published":"2026-06-24T12:43:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Scale BDR on the General Business team is the engine behind Braze\u0026#39;s mid-market growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with up to 1,000 employees, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at either Chicago or Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into mid-market accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your own meetings, bringing in internal stakeholders as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Scale BDR is to generate the volume and value of deals required to hit quota, and bring great new brands to Braze. The commission plan is uncapped, so once you hit quota, you can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We encourage candidates early in their sales career to apply training and ramp support is built into this role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8040133?gh_jid=8040133","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3484869,"location":{"name":"Dubai"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8040133,"updated_at":"2026-07-27T09:02:53-04:00","requisition_id":"R1552","title":"Business Development Representative","company_name":"Braze","first_published":"2026-07-01T18:58:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1.5–2 years of experience in a corporate setting (exposure to sales is a strong plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Arabic or Turkish speaking skills would be a strong advantage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":109278,"name":"Dubai","location":"Dubai","child_ids":[],"parent_id":209830}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7963295?gh_jid=7963295","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457390,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7963295,"updated_at":"2026-07-16T15:06:10-04:00","requisition_id":"R1416","title":"Business Development Representative Intern","company_name":"Braze","first_published":"2026-06-15T11:09:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Interns (BDIs) at Braze grow into curious and proactive commercial players. Past interns have gone on to secure full time Business Development Representative (BDR) roles, leveraged their Braze experience for dissertations, and have chosen further education options like MA/MBA.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDIs should expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Learn about the Customer Engagement market and the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn how to identify target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualify early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in special projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive mentoring from cross-functional colleagues in Sales, Marketing \u0026amp;amp; Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Every BDI can contribute to the team Sales goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own learning and success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDIs gain huge value from working together at our amazing offices. The team has a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Internship is a maximum 1 year long program, 40 hours per week.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for high performing BDIs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working to complete a Bachelors or Masters Degree in a field complementary to MarTech, Sales, Global business, OR have great reasons for wanting to join a leading Customer Engagement platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8075825?gh_jid=8075825","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3498917,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8075825,"updated_at":"2026-07-21T13:52:29-04:00","requisition_id":"R1602","title":"Cloud Security Engineer","company_name":"Braze","first_published":"2026-07-21T13:52:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running on cloud-native infrastructure across AWS and GCP. We\u0026#39;re looking for a Cloud Security Engineer to join our Security Engineering function - a hands-on role focused on keeping our security operations running well day to day. You\u0026#39;ll respond to incidents, review changes and access for security risk, operate the security tooling that protects our environment (endpoint/EDR, SIEM, cloud posture, and vulnerability scanners), manage identity and access, and drive vulnerabilities to remediation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual-contributor role that works within priorities set by senior members of the team. You don\u0026#39;t need to have set security strategy or led a team - but you should operate tools with real judgment (knowing a genuine finding from noise, and why it matters), be reliable at driving issues to closure, and want to grow deeper in cloud security. It sits one level below our Senior Cloud Security Engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key job responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;1) Incident response \u0026amp;amp; investigations:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts and events - triage, contain, and help investigate - with support from senior engineers on higher-severity incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow and help improve our incident-response playbooks, and capture what you learn so the next response goes faster\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pull the right data (cloud logs, endpoint telemetry) to reconstruct what happened and support the response\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;2) Security reviews \u0026amp;amp; IAM:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review changes, designs, and cloud configurations for security issues, and give practical, specific feedback to the teams making them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate and improve identity and access across AWS and GCP: handle access requests, run least-privilege reviews, and keep access hygiene high\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reason about IAM policies and permissions - spotting risky or over-broad access and proposing tighter alternatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;3) Operate the security stack:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run and tune our security tooling day to day - CrowdStrike (EDR/CSPM), SIEM, cloud-native security services, and vulnerability scanners such as Tenable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage the alerts these tools produce: separate real signal from noise, tune out false positives, and escalate what matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep tooling healthy - coverage, agent deployment, integrations, and configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write small scripts (Python) to automate repetitive work and reduce manual toil\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;4) Vulnerability management \u0026amp;amp; remediation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run vulnerability scanning across cloud assets, and triage and prioritize findings by real risk, not just severity score\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive remediation to closure: partner with Infrastructure, SRE, and Product Engineering to get fixes shipped, and track them until they\u0026#39;re done\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spot recurring issues and suggest the guardrail or config change that stops them coming back\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re a hands-on engineer who\u0026#39;s curious about how attacks and cloud systems work - not someone who just clicks through consoles. You operate security tools with judgment: you can tell a real detection from a false positive, explain why a permission or misconfiguration is risky, and decide what deserves attention now. You\u0026#39;re reliable at chasing an issue all the way to closure, and you communicate clearly and without friction with the teams you\u0026#39;re asking to fix things. You want to grow into deeper cloud security work, and you learn quickly. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;1) WHAT WE\u0026#39;RE SCREENING FOR:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You should be able to reason about the areas below from real experience - not just recite tools you\u0026#39;ve touched. We go deep on the \u0026quot;why\u0026quot; and the \u0026quot;what would you do if,\u0026quot; and we\u0026#39;d rather hear about something that went sideways than a tidy success:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Incident response - how you triage an alert: what you check first, in what order, and when you pull in someone senior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Endpoint / EDR - a real detection versus a false positive, and how you told them apart or tuned it out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IAM - how you reason about least privilege, and how you\u0026#39;d handle an over-broad access request\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vulnerability remediation - how you prioritize findings, and how you actually get another team to fix them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security reviews - what you look for when reviewing a change, config, or access request\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation - something small you scripted to cut out manual work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;2) THE FEW HARD PREREQUISITES\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;~3+ years in security operations, cloud, or infrastructure, with hands-on time operating security tooling (EDR, SIEM, and/or vulnerability scanners)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AWS, especially IAM; some GCP and container/cloud-workload exposure is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can script in Python to automate small tasks — not just drive tools through their UI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can explain not just what a tool flagged, but why it matters\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Backgrounds we welcome: this is a role you can grow in, so we\u0026#39;re glad to hear from strong SRE, infrastructure, or DevOps engineers moving into security, and from SOC or security analysts going cloud-native - not only people with a linear cloud-security resume.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;3) WHAT MAKES A CANDIDATE STAND OUT\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We weight depth and curiosity relative to your experience over any credential:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A time you chased a root cause further than you strictly had to - and what you found\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Something tedious you automated because it was worth doing, even if no one asked\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can explain a cloud attack path, or an incident you were part of, clearly and honestly - including what you\u0026#39;d do differently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A home lab, CTF, write-up, or side project that shows you dig into how things work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certs (e.g., AWS or security certifications) are fine signal, but we read them as a starting point\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7858203?gh_jid=7858203","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3422648,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7858203,"updated_at":"2026-07-16T15:05:00-04:00","requisition_id":"R1341","title":"CPaaS FinOps Lead","company_name":"Braze","first_published":"2026-05-11T11:41:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking an experienced and dedicated CPaaS FinOps Lead for our growing portfolio of Messaging solutions, including SMS, MMS, RCS, and others. In this dynamic role, you will work with the Product Vendor Management team, and collaborate with key stakeholders across Sales, Pricing, Product Management, \u0026amp;amp; Partnerships to ensure Braze stays profitable and competitive.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ownership of our vendor contracts and relationships with our SMS/MMS, RCS, Email, and WhatsApp vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and maintain pricing and cost data sheets and recurrently produce up-to-date cost sheets based on changing prices. Constantly reevaluate prices, competitive trends, margins, and customer volumes to ensure we have the most competitive rates in each region and product line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain product cost bottom line, negotiation with vendors on customer bespoke pricing requests to ensure selling strategies ensure maximization of Gross Profit \u0026amp;amp; drive growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pricing input to Client RFPs and customer bespoke pricing requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate cost and product price-related reporting data to support decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay informed and up to date regarding different SMS \u0026amp;amp; RCS product offerings, pricing trends, and industry changes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communication skills including the ability to effectively communicate with the relevant internal stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exemplary analytical skills with the ability to accumulate, organize and assimilate large amounts of information \u0026amp;amp; data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to own your own work and drive tasks independently to accomplish end results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data analysis experience / advanced knowledge of analytical tools (looker, excel, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging AI to synthesize information, and automate rote tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience related to CPaaS Messaging (SMS \u0026amp;amp; RCS) is a requirement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $155,000/year with an expected On Target Earnings (OTE) between $155,000 and $175,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8029835?gh_jid=8029835","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3480977,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8029835,"updated_at":"2026-07-16T15:09:02-04:00","requisition_id":"R1539","title":"Customer Success Manager","company_name":"Braze","first_published":"2026-06-26T03:57:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Braze Customer Success Manager you will work closely with some of the most innovative brands in Japan to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own client renewals, retention and net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic and technical guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills (Japanese), business proficient English, coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with companies of all sizes who want to elevate their customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8025153?gh_jid=8025153","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3479018,"location":{"name":"Jakarta"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8025153,"updated_at":"2026-07-16T15:08:29-04:00","requisition_id":"R1530","title":"Customer Success Manager, Global SMB","company_name":"Braze","first_published":"2026-06-26T01:28:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Success Manager, you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze. As part of an innovative and experimental team of Success Managers, you will have the opportunity to shape how we support our customers as we build a new strategy for the future.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze and drive increased product adoption across a variety of innovating SMB accounts, empowering them to use Braze effectively and see value from our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide recommendations to clients for adapting business processes to efficiently work with Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop creative ways to use our internal tools and Braze technology to efficiently and strategically manage and grow your accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for customers’ strategy, product training, and non-technical support questions. Answer strategic client questions from your client base via a queue.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver Braze product expertise through delivery of check-ins and business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help build processes, internal enablement, and servicing tactics as we iterate on our strategy for supporting SMB customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Managers to provide an excellent customer experience and to ensure commercial alignment on renewals. Own customer renewal targets for accounts in your name.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Customer Onboarding Managers and other Success partners to seamlessly transition clients from onboarding to ongoing active users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for leading Executive Business Reviews (EBRs) with key stakeholders, ensuring alignment on goals, showcasing value delivered, and identifying opportunities to drive further success and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description does not cover every duty you may need to undertake, you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems. Most of your communication will be written.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a team player. You’re interested in mentoring your peers, lending a helping hand to cross-functional partners, and actively contributing to internal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience managing a large number of accounts with a “Tech-Touch” rather than a “High-Touch” level of engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You welcome frequent feedback regarding your path to progressing through the organization.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209832,"name":"Jakarta","location":null,"child_ids":[],"parent_id":87987}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8074870?gh_jid=8074870","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3498586,"location":{"name":"Remote - Spain"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8074870,"updated_at":"2026-07-21T10:18:22-04:00","requisition_id":"R1597","title":"Customer Success Manager II","company_name":"Braze","first_published":"2026-07-21T10:18:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Manager in our South team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own client renewals, retention and net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026amp;nbsp; You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verbal and written fluency in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209840,"name":"Remote - Spain","location":null,"child_ids":[],"parent_id":209839}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7918224?gh_jid=7918224","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3441748,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7918224,"updated_at":"2026-07-16T15:05:34-04:00","requisition_id":"R1385","title":"Customer Success Manager II, Retail","company_name":"Braze","first_published":"2026-05-14T10:36:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Success Manager in our Retail team, you will be part of a team managing some of the world’s biggest and most recognizable brands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel (internationally)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-5+ years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7668561?gh_jid=7668561","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3374988,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7668561,"updated_at":"2026-07-16T15:03:41-04:00","requisition_id":"R1175","title":"Data Scientist II (AI Deployment)","company_name":"Braze","first_published":"2026-03-13T11:32:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: you write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: you identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: you stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8081182?gh_jid=8081182","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501027,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8081182,"updated_at":"2026-07-27T08:55:49-04:00","requisition_id":"R1617","title":"Deal Execution Analyst","company_name":"Braze","first_published":"2026-07-27T08:55:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to the Sales Team and subject matter expert on all Deal Desk processes, best practices, and systems (e.g. Salesforce, DealHub, DocuSign, Conga Composer)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the Sales Team in building non-standard or complex orders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with administrative tasks including managing Salesforce for data integrity, updating accounts, editing reports, assistance with customer consumption and overage tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the Sales Team with contract signature process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional departments to learn business needs and help facilitate the deal process (e.g. structuring deals/contracts, approvals, and order management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review deals for accurate terms, billing information and pricing to ensure that data included in contracts aligns with Braze\u0026#39;s internal systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 1-3 years of experience in a Sales Operations/Deal Desk or related role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are proficient in Excel and Google Sheets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM systems like Salesforce.com\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re a team player who loves to collaborate cross-functionally and globally to support the broader team\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven ability to build strong, collaborative working relationships with internal stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re an innate problem solver with an enthusiastic \u0026quot;roll up your sleeves\u0026quot; mentality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re extremely organized and able to work on both long-term projects and requests that require a quick turnaround\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working at a B2B SaaS business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Admin experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with DocuSign, Conga Composer, DealHub and/or a CPQ tool\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8060682?gh_jid=8060682","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060682,"updated_at":"2026-07-16T15:09:47-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8060694?gh_jid=8060694","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060694,"updated_at":"2026-07-16T15:09:47-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$190,000 - CA$240,000/year, with an expected On Target Earnings (OTE) between CA$223,000 - CA$282,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8060685?gh_jid=8060685","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060685,"updated_at":"2026-07-16T15:09:47-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8052420?gh_jid=8052420","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052420,"updated_at":"2026-07-16T15:09:47-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8049472?gh_jid=8049472","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8049472,"updated_at":"2026-07-16T15:09:47-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8000621?gh_jid=8000621","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3469156,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8000621,"updated_at":"2026-07-16T15:07:25-04:00","requisition_id":"R1486","title":"Email Operations Specialist","company_name":"Braze","first_published":"2026-06-17T11:12:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Email Operations strives to protect the investment in our Technical Support and Professional Services offerings by ensuring that our business partners have the insight, tools, and processes they need to run effectively and efficiently. Our organization is in an exciting transformative phase, and you will have the potential for tremendous growth and leadership opportunities as Braze continues to expand. We are looking for someone who is highly motivated to make a difference, hands-on, and excited to grow with us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Demand for Braze email services is rapidly increasing. Email is an established channel where there are different technical considerations than our SDK-based messaging channels, and there will be an opportunity for the analyst to learn the tools and processes, to successfully execute our email onboarding experience. You will collaborate with a diverse cast across GTM teams, Product, Sales, RevOps, Growth, Alliances, SMS Ops and our email partners. You’ll also be involved in other strategic initiatives critical to scaling our fast growing team. If you’re obsessed with problem solving, measuring success and surfacing opportunities through data, we want to meet you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operational Excellence:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Configure our customers’ email channel capabilities, both for new and existing clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage client IP Pools to achieve timely assignments of IP addresses and achieve setup target times\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your personal ticket queue to ensure regular turnover and completion of setups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be knowledgeable about current email best practices and functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the main point of contact for customers, partners, and coworkers on all your setups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recurrent meetings with Email Deliverability and Product teams for the latest updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface with Sales, Product and GSS leadership teams on program logistics and operational needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain documentation such as best practices, compliance and playbooks to support repeatability as we expand and onboard new markets and new email and CDN partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain ESP-specific documentation to show differences in email setup and to provide expertise on this information internally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document issues with tooling and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Input for tooling to aid the email setup process\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re capable of learning quickly and mastering complicated systems and manual processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your attention to detail and accuracy is evident in all that you do; you possess a strong completer-finisher attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re empathetic and customer-centric\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re process-oriented and enjoy the clarity of well documented processes and best practices that bring structure to chaos\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re capable of working independently but also energized from working within a team and cross-functionally to help achieve the company\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You embrace automation and are committed to continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You want to help our Support and Services teams build the path to scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great communication skills, able to work with, influence \u0026amp;amp; align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-3 years experience in an operational role with a technical product, ideally in a SaaS, mobile or marketing automation oriented company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with direct customer contact and the patience, confidence, and friendliness to create good customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with email systems preferred but not mandatory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A desire to be hands-on in your daily work and drive accuracy through personal performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An understanding of the importance of analytical reporting to demonstrate progression towards your goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the Braze ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SparkPost and/or SendGrid email systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with other tools like FinancialForce, Tray.io, Looker, Slackbots, PagerDuty, etc\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8066966?gh_jid=8066966","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3495477,"location":{"name":"Bucharest"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8066966,"updated_at":"2026-07-20T07:52:58-04:00","requisition_id":"R1581","title":"Email Operations Specialist","company_name":"Braze","first_published":"2026-07-17T10:34:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Global Services and Support (GSS) Operations strives to protect the investment in our Technical Support and Professional Services offerings by ensuring that our business partners have the insight, tools, and processes they need to run effectively and efficiently. Our organization is in an exciting transformative phase, and you will have the potential for tremendous growth and leadership opportunities as Braze continues to expand. We are looking for someone who is highly motivated to make a difference, hands-on, and excited to grow with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Demand for Braze email services is rapidly increasing. Email is an established channel where there are different technical considerations than our SDK-based messaging channels, and there will be an opportunity for the analyst to learn the tools and processes, to successfully execute our email onboarding experience. You will collaborate with a diverse cast across GTM teams, Product, Sales, RevOps, Growth, Alliances, SMS Ops and our email partners. You’ll also be involved in other strategic initiatives critical to scaling our fast growing team. If you’re obsessed with problem solving, measuring success and surfacing opportunities through data, we want to meet you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Configure our customers’ email channel capabilities, both for new and existing clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage client IP Pools to achieve timely assignments of IP addresses and achieve setup target times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your personal ticket queue to ensure regular turnover and completion of setups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be knowledgeable about current email best practices and functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the main point of contact for customers, partners, and coworkers on all your setups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recurrent meetings with Email Deliverability and Product teams for the latest updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface with Sales, Product and GSS leadership teams on program logistics and operational needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain documentation such as best practices, compliance and playbooks to support repeatability as we expand and onboard new markets and new email and CDN partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain ESP-specific documentation to show differences in email setup and to provide expertise on this information internally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document issues with tooling and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Input for tooling to aid the email setup process\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re capable of learning quickly and mastering complicated systems and manual processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your attention to detail and accuracy is evident in all that you do; you possess a strong completer-finisher attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re empathetic and customer-centric\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re process-oriented and enjoy the clarity of well documented processes and best practices that bring structure to chaos\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re capable of working independently but also energized from working within a team and cross-functionally to help achieve the company\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You embrace automation and are committed to continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You want to help our Support and Services teams build the path to scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great communication skills, able to work with, influence \u0026amp;amp; align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-3 years experience in an operational role with a technical product, ideally in a SaaS, mobile or marketing automation oriented company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with direct customer contact and the patience, confidence, and friendliness to create good customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with email systems preferred but not mandatory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A desire to be hands-on in your daily work and drive accuracy through personal performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An understanding of the importance of analytical reporting to demonstrate progression towards your goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the Braze ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SparkPost and/or SendGrid email systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with other tools like FinancialForce, Tray.io, Looker, Slackbots, PagerDuty, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the Romania the pay range for this position at the start of employment is expected to be between \u0026lt;strong\u0026gt;71.100 RON and 99.900 RON gross/year \u0026lt;/strong\u0026gt;with an expected On Target Earnings (OTE) between \u0026lt;strong\u0026gt;79.000 RON and 111.000 RON gross/year\u0026lt;/strong\u0026gt; (including bonus or commission).The split between the base and bonus/commission for this role is\u0026lt;strong\u0026gt; 90/10\u0026lt;/strong\u0026gt;.\u0026lt;br\u0026gt;Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209829,"name":"Bucharest","location":"Bucharest","child_ids":[],"parent_id":105346}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8027072?gh_jid=8027072","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3475828,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027072,"updated_at":"2026-07-16T15:08:19-04:00","requisition_id":"R1518","title":"Emerging Enterprise Account Executive, Retail","company_name":"Braze","first_published":"2026-06-24T15:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is for a SaaS Sales professional with a strong track record of closing 6-figure new business deals, who has also managed upsells. It is focused on a set number of large retail/e-commerce companies in North America. You will own a book of new prospects and a few existing customers, where you will work with internal teams to win new logos while deepening existing partnerships. The ideal candidate will have at least 3-5+ years of enterprise experience selling SaaS Solutions to organizations with over 1,000 employees. Ideally, your product sales experience focuses on non-ERP solutions, and you have knowledge or have sold in a B2B2C environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;A stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision-making processes of very large enterprise organizations. Ideally, your product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be the best fit, especially selling to marketers in the retail vertical. Prior experience should include collaboration across many different internal and external cross-functional groups, as well as SIs, tech, and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the retail marketing landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message is a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in navigating large organizations and the ability to quickly identify the decision makers and the decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,500 and $135,000/year, with an expected On Target Earnings (OTE) between $235,000 and $270,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8027079?gh_jid=8027079","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3475828,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027079,"updated_at":"2026-07-16T15:08:19-04:00","requisition_id":"R1518","title":"Emerging Enterprise Account Executive, Retail","company_name":"Braze","first_published":"2026-06-24T15:34:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is for a SaaS Sales professional with a strong track record of closing 6-figure new business deals, who has also managed upsells. It is focused on a set number of large retail/e-commerce companies in North America. You will own a book of new prospects and a few existing customers, where you will work with internal teams to win new logos while deepening existing partnerships. The ideal candidate will have at least 3-5+ years of enterprise experience selling SaaS Solutions to organizations with over 1,000 employees. Ideally, your product sales experience focuses on non-ERP solutions, and you have knowledge or have sold in a B2B2C environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;A stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision-making processes of very large enterprise organizations. Ideally, your product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be the best fit, especially selling to marketers in the retail vertical. Prior experience should include collaboration across many different internal and external cross-functional groups, as well as SIs, tech, and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the retail marketing landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message is a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in navigating large organizations and the ability to quickly identify the decision makers and the decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,500 and $135,000/year, with an expected On Target Earnings (OTE) between $235,000 and $270,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8027078?gh_jid=8027078","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3475828,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027078,"updated_at":"2026-07-16T15:08:19-04:00","requisition_id":"R1518","title":"Emerging Enterprise Account Executive, Retail","company_name":"Braze","first_published":"2026-06-24T15:34:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is for a SaaS Sales professional with a strong track record of closing 6-figure new business deals, who has also managed upsells. It is focused on a set number of large retail/e-commerce companies in North America. You will own a book of new prospects and a few existing customers, where you will work with internal teams to win new logos while deepening existing partnerships. The ideal candidate will have at least 3-5+ years of enterprise experience selling SaaS Solutions to organizations with over 1,000 employees. Ideally, your product sales experience focuses on non-ERP solutions, and you have knowledge or have sold in a B2B2C environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;A stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision-making processes of very large enterprise organizations. Ideally, your product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be the best fit, especially selling to marketers in the retail vertical. Prior experience should include collaboration across many different internal and external cross-functional groups, as well as SIs, tech, and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the retail marketing landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message is a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in navigating large organizations and the ability to quickly identify the decision makers and the decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 and $130,000/year, with an expected On Target Earnings (OTE) between $204,000 and $260,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8017210?gh_jid=8017210","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3475828,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8017210,"updated_at":"2026-07-16T15:08:19-04:00","requisition_id":"R1518","title":"Emerging Enterprise Account Executive, Retail","company_name":"Braze","first_published":"2026-06-24T15:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is for a SaaS Sales professional with a strong track record of closing 6-figure new business deals, who has also managed upsells. It is focused on a set number of large retail/e-commerce companies in North America. You will own a book of new prospects and a few existing customers, where you will work with internal teams to win new logos while deepening existing partnerships. The ideal candidate will have at least 3-5+ years of enterprise experience selling SaaS Solutions to organizations with over 1,000 employees. Ideally, your product sales experience focuses on non-ERP solutions, and you have knowledge or have sold in a B2B2C environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;A stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision-making processes of very large enterprise organizations. Ideally, your product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be the best fit, especially selling to marketers in the retail vertical. Prior experience should include collaboration across many different internal and external cross-functional groups, as well as SIs, tech, and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the retail marketing landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message is a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in navigating large organizations and the ability to quickly identify the decision makers and the decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 and $130,000/year, with an expected On Target Earnings (OTE) between $204,000 and $260,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7615648?gh_jid=7615648","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3362333,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Customer Success","value_type":"single_select"}],"id":7615648,"updated_at":"2026-07-16T15:03:24-04:00","requisition_id":"R1152","title":"Engagement Manager II","company_name":"Braze","first_published":"2026-02-20T15:02:35-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI Deployment Lifecycle: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive successful customer engagements: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence the Product Roadmap: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your have fluent English and advanced Spanish (mandatory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Technical Project Leader: You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned, and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Strategic Client Partner:\u0026amp;nbsp;You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering, and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An Entrepreneurial Builder:\u0026amp;nbsp;You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and Education:\u0026amp;nbsp;You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7788980?gh_jid=7788980","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3406964,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7788980,"updated_at":"2026-07-16T15:04:16-04:00","requisition_id":"R1267","title":"Engineering Manager, Data Streaming","company_name":"Braze","first_published":"2026-04-14T15:21:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and reliability engineers responsible for building and operating Braze’s managed data streaming platform. Powered by Kafka, Kafka Streams, and Apache Flink, the platform aims to make data streaming a solved problem, allowing internal product teams to ship streaming features without managing the underlying infrastructure. This role combines technical leadership, engineering management, and product ownership to deliver reliable, low-friction platform services that minimize cognitive load for internal consumers.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Treating the platform as a product, the manager owns the long-term vision, gathers requirements from internal engineering teams, and drives adoption through clean, \u0026quot;paved-road\u0026quot; interfaces. Success is measured by how seamlessly consuming teams can deploy features rather than simple feature counts. Additionally, the manager partners closely with Site Reliability Engineering (SRE) to embed reliability practices into the stack, establish clear SLIs/SLOs, and ensure production and retrieval paths remain healthy as the platform scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Build, mentor, and grow a high-performing team of streaming platform and reliability engineers while fostering an inclusive, collaborative culture.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Treat the streaming platform as a product by defining capabilities based on consumer needs, and driving adoption via self-service, \u0026quot;paved-road\u0026quot; interfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Engage internal engineering consumers to gather requirements, prioritize initiatives by business impact, and align roadmaps with the broader Data Platforms vision.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Provide technical guidance on architecture, scalability, and system design across the Kafka stack, connector frameworks, and stream-processing engines.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Champion automation, observability, infrastructure-as-code, secure design, and strict data governance (schemas, retention, and SLAs).\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with SRE leadership to align platform reliability with SLOs, collaborate on proactive monitoring, and foster operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Implement automated policies, guidance, and defaults to eliminate manual, per-team operational labor.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Lead incident response and post-mortems, feeding key operational learnings back into hardening the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Ensure high availability, fault tolerance, and healthy data paths as the streaming infrastructure scales globally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who you Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;5 + years of increasing responsibility in platform engineering or infrastructure, including experience managing and mentoring engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;A strong track record of owning and delivering infrastructure services that drive significant business value.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong working knowledge of distributed, event-driven systems like Kafka (Connect/Streams) and Apache Flink to effectively guide architectural and reliability trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Hands-on experience building and scaling internal platforms using cloud infrastructure (AWS/GCP/Azure), infrastructure-as-code (Terraform), and CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Exceptional relationship-building skills to align engineering teams, leadership, SREs, and internal consumers toward shared operational goals.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Passionate about reducing cognitive load for internal developers and building high-value, self-service streaming services.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;High level of accountability for reliability, paired with a forward-thinking drive to continuously improve platform capabilities and developer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;180,000\u0026lt;/span\u0026gt; and $\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;318,000\u0026lt;/span\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954220?gh_jid=7954220","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954220,"updated_at":"2026-07-16T15:05:42-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954221?gh_jid=7954221","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954221,"updated_at":"2026-07-16T15:05:42-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954214?gh_jid=7954214","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954214,"updated_at":"2026-07-16T15:05:42-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7939042?gh_jid=7939042","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7939042,"updated_at":"2026-07-16T15:05:42-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$191,459 - CA$338,434/year, with an expected On Target Earnings (OTE) between CA$215,200 - CA$380,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954218?gh_jid=7954218","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954218,"updated_at":"2026-07-16T15:05:42-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8052314?gh_jid=8052314","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489984,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052314,"updated_at":"2026-07-27T09:02:56-04:00","requisition_id":"R1566","title":"Enterprise Business Development Representative","company_name":"Braze","first_published":"2026-07-21T17:13:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Enterprise BDR on the General Business team is the engine behind Braze\u0026#39;s large company growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with 5000 employees+, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at our Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into Enterprise (5000 + employees) accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Enterprise AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 8+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in enterprise or complex sales environments is a plus, but not required if you\u0026#39;ve shown strong ramp in a similar role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8052816?gh_jid=8052816","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3490152,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052816,"updated_at":"2026-07-25T23:19:45-04:00","requisition_id":"R1567","title":"Executive Assistant","company_name":"Braze","first_published":"2026-07-10T00:18:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The APAC Sales VP at Braze is seeking an Executive Assistant to drive rigor and consistency across day-to-day operations for APAC Sales org at Braze. We are looking for a self-motivated, highly organized and high-energy Executive Assistant, to provide support for APAC VP of Sales. You are a strong self-starter, and can operate with autonomy.\u0026amp;nbsp; You are great at collaborating cross-functionally to ensure cohesive and efficient communications and know how to manage discretion and confidentiality.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;RESPONSIBILITIES\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maximize effectiveness of the APAC Sales org by scheduling, updating, and maintaining Executive Calendars with limited guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement strong protocols for how the VP’s time is utilized, supporting regional teams in multiple locations and time zones with limited guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate needs of the VP and Senior Leadership Team to create operational and administrative processes that increase cross-functional collaboration, and efficiency.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise judgment to create efficient meeting cadences across the executive team, and VP direct reports with limited guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee expense management, ensuring accurate and timely submissions across the Department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and organize internal and external programs and events, including, but not limited to: leadership team meetings, All-Hands agenda, and team offsites.\u0026amp;nbsp; Manage event logistics in collaboration with internal partners and external vendors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and unexpected asks with strong attention to detail with a focus on efficiency and quality of execution.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with high-level of discretion to handle sensitive company information, streamlining preparation processes for both internal and external meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage travel coordination and expense reporting.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ Experience supporting a high level executive in a fast paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in collaborating and communicating with senior leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with productivity, project management and travel management apps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in leading projects, developing scope, managing schedules, and following up with stakeholders appropriately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superior organizational skills including excellent written and verbal communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energetic approach to work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Salary: Up to SGD 4,000 per month.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039467?gh_jid=8039467","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3484655,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039467,"updated_at":"2026-07-16T15:09:30-04:00","requisition_id":"R1551","title":"Executive Assistant, Technology Services","company_name":"Braze","first_published":"2026-07-02T17:02:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an experienced, organized, and proactive Executive Assistant to join our Technology Services organization at Braze. You\u0026#39;ll begin by supporting our CTO and VP, Technology Services/Chief of Staff, developing deep fluency in how the technology organization operates at Braze. As that initial period concludes, you\u0026#39;ll transition to primary support of our SVP of Engineering and Chief Product Officer, becoming a trusted partner to the leaders driving Braze\u0026#39;s engineering and product strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a permanent role with an evolving scope. You\u0026#39;ll be most successful if you thrive working with multiple executives across different working styles, take initiative in building structure where it doesn\u0026#39;t yet exist, and hold yourself to a high bar for discretion, reliability, and follow-through.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage complex calendars for supported executives - anticipating conflicts, protecting time for high-priority work, and resolving competing requests with sound judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own domestic and international travel coordination, including full itineraries, contingency planning, and on-the-fly logistics adjustments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle expense reporting accurately and on time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute department-level events including All Hands meetings, leadership offsites, and team gatherings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally on behalf of supported executives, coordinating and driving logistics across organizational boundaries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage confidential administrative tasks with maturity and discretion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support operational and project coordination as needs arise across the technology leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience supporting senior executives in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong English written and verbal communication - you\u0026#39;ll frequently write and speak on behalf of your executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of independently managing complex calendars, travel, and expenses with high reliability and minimal oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive judgment: you identify and resolve issues before they reach the executive\u0026#39;s desk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discretion and professionalism when handling sensitive information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build trusted working relationships with executives who have varying levels of experience working with EAs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort shifting focus and adapting as organizational priorities evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Google Workspace, Slack, and expense and travel management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a technology, engineering, or product organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to operational or project coordination work beyond standard EA responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI productivity tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8045174?gh_jid=8045174","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3486990,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8045174,"updated_at":"2026-07-21T06:06:56-04:00","requisition_id":"R1555","title":"Field Marketing Lead (12 Month Fixed Term)","company_name":"Braze","first_published":"2026-07-06T05:10:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Due to our regional marketing lead going on maternity leave, our EMEA team is looking for an experienced, highly-driven individual with meticulous attention to detail to lead field marketing and partner events for EMEA. You will be the field marketing lead for all central region events (DACH, Eastern Europe), meaning you will strategize, evaluate, and collaborate with internal cross-functional teams to efficiently carry out regional events across key markets and with key partners in the Braze Partner Marketing Ecosystem, with the goal of delivering on regional pipeline objectives. This will be a contract based offer to cover while the regional manager is on leave.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Creativity and flexibility to adapt to the changing event environment, leveraging creative digital activations, and regionalising global programs for the Central market will be a key function of the role. Day-to-day responsibilities will include leading all GTM communications for events and working closely to create an event strategy that hits the pipeline goals of the Sales team through: researching and evaluating top DACH industry events, consulting Partnerships leads in the region and HQ for integration of partners into field marketing strategy, screening event recommendations from go-to-market teams, scouting and securing event venues for owned events, sourcing and managing DACH-specific vendors and consultants, overseeing on-site production and trouble-shooting at all sponsored and owned events, management of event assets (physical, digital, and promotional), in addition to the important role of sales enablement on events and reporting on event success with data-driven metrics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities will be:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the annual events calendar including: strategy and execution of all EMEA events from concept to execution, including venue and vendor sourcing, project management and budget reconciliation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally (with marketing and regional stakeholders) to ensure all deliverables and deadlines are identified and met throughout the development, budget and fee negotiations, legal compliance, design, programming, and enablement phases of projects, including working closely with global event counterparts at HQ as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive regional event programming and content delivery – being the project lead with HQ content leads to help programming/speakers on the development of content, and then manage how event programming is shared during and post event\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate effectively with EMEA Partnerships and Partner Marketing in HQ to ensure partners are leveraged to drive field marketing strategy and pipeline goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with HQ brand team to ensure events are within brand guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the Central region go-to-market event enablement on monthly/quarterly event plans with Sales and Success teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead event kick-offs and weekly event program syncs to streamline communication and ensure alignment across the marketing team at HQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with website and operations teams to ensure internal systems (Salesforce, Zoom, GoToWebinar, Marketo, etc.) are effectively used\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and evaluate event success and effectiveness against pipeline goals and regional KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create post-event wrap-up reports, sharing key learnings and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as in-office event support for the Central teams, including management of swag/brand needs, as well as in-office event support for non-marketing events as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5 years experience as a field marketer/event production manager/producer at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Field marketing, events and event management are your passion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with partners to run co-branded events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized and has an incredible attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to prioritize and juggle multiple projects at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outgoing and able to lead informational sessions with regional go-to-market team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works well within a fast-paced environment and can adapt to changes easily and efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clever problem solver who is comfortable making decisions and/or collaborating with team members. Not afraid to ask questions or raise concerns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A polished and professional demeanor with an eye for excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vendor management skills able to drive vendor relationships to strategic end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive travel for assigned projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at industry events like DMEXCO, OMR is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully Fluent in German + English\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that this position is a 12-month fixed-term contract.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8071592?gh_jid=8071592","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497222,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8071592,"updated_at":"2026-07-22T15:53:41-04:00","requisition_id":"R1589","title":"Financial Analyst II","company_name":"Braze","first_published":"2026-07-22T15:53:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst II to join our growing FP\u0026amp;amp;A team as the primary Finance Business Partner supporting the Sales organization. In this role, you will partner closely with Sales leadership to drive financial planning, forecasting, and strategic decision making. You will own the planning and reporting of ACV bookings, operating expenses, and headcount while delivering insights that help optimize business performance and support the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the FP\u0026amp;amp;A Senior Manager supporting the Revenue organization, you\u0026#39;ll collaborate across Sales, Operations, Accounting, and other cross-functional teams. This role is ideal for someone who is analytical, strategic, naturally curious, and enjoys partnering with business leaders to solve complex problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary FP\u0026amp;amp;A business partner to the Sales organization, providing financial guidance and actionable insights to support business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales leadership and the Operations team to develop headcount plans aligned with sales targets and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own operating expense planning and forecasting for the Sales organization, with a focus on personnel costs and other discretionary spend.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the ACV forecast by tracking bookings, analyzing pipeline trends and key business drivers, and reporting performance against targets across segments and regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the month end close process by analyzing actuals, investigating variances, partnering with Accounting, and delivering monthly and quarterly financial reporting and insights against plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and enhance financial models that support strategic planning, investment decisions, and scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve planning processes, reporting, and forecasting through automation and process enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic initiatives, ad hoc analyses, and executive requests while developing and tracking key operational and efficiency metrics to drive business performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of Finance or FP\u0026amp;amp;A experience, preferably in a high-growth SaaS or technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative business partner with strong cross-functional relationship-building skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and advanced proficiency in Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze large datasets, identify trends, and deliver actionable business insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive approach to problem-solving and process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Adaptive Insights, Salesforce, Pigment, Looker, or NetSuite is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $61,000 and $96,000/year, with an expected On Target Earnings (OTE) between $69,000 and $109,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8080351?gh_jid=8080351","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497222,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8080351,"updated_at":"2026-07-22T15:53:41-04:00","requisition_id":"R1589","title":"Financial Analyst II","company_name":"Braze","first_published":"2026-07-22T15:53:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst II to join our growing FP\u0026amp;amp;A team as the primary Finance Business Partner supporting the Sales organization. In this role, you will partner closely with Sales leadership to drive financial planning, forecasting, and strategic decision making. You will own the planning and reporting of ACV bookings, operating expenses, and headcount while delivering insights that help optimize business performance and support the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the FP\u0026amp;amp;A Senior Manager supporting the Revenue organization, you\u0026#39;ll collaborate across Sales, Operations, Accounting, and other cross-functional teams. This role is ideal for someone who is analytical, strategic, naturally curious, and enjoys partnering with business leaders to solve complex problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary FP\u0026amp;amp;A business partner to the Sales organization, providing financial guidance and actionable insights to support business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales leadership and the Operations team to develop headcount plans aligned with sales targets and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own operating expense planning and forecasting for the Sales organization, with a focus on personnel costs and other discretionary spend.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the ACV forecast by tracking bookings, analyzing pipeline trends and key business drivers, and reporting performance against targets across segments and regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the month end close process by analyzing actuals, investigating variances, partnering with Accounting, and delivering monthly and quarterly financial reporting and insights against plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and enhance financial models that support strategic planning, investment decisions, and scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve planning processes, reporting, and forecasting through automation and process enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic initiatives, ad hoc analyses, and executive requests while developing and tracking key operational and efficiency metrics to drive business performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of Finance or FP\u0026amp;amp;A experience, preferably in a high-growth SaaS or technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative business partner with strong cross-functional relationship-building skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and advanced proficiency in Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze large datasets, identify trends, and deliver actionable business insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive approach to problem-solving and process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Adaptive Insights, Salesforce, Pigment, Looker, or NetSuite is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $64,000 and $101,000/year, with an expected On Target Earnings (OTE) between $73,000 and $104,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8078072?gh_jid=8078072","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3499817,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078072,"updated_at":"2026-07-27T17:01:43-04:00","requisition_id":"R1612","title":"Fixed-Term Contract Technical Recruiter II","company_name":"Braze","first_published":"2026-07-22T12:52:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world-class Technical Recruiter to help build and scale our PDE (Product, Design, and Engineering) teams. This person should be excited to design and execute customized recruiting strategies while also being a Talent Partner point person for all things hiring with our hiring managers. In addition to this, they should also expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage high-volume, high-impact searches with minimal guidance, demonstrating creativity in problem-solving and resourcefulness across all stages of the hiring journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute creative recruitment strategies by leveraging data from tools like Greenhouse, Gem, and Looker to improve our practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to your stakeholders by facilitating dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and share innovative sourcing techniques to elevate your searches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to your hiring managers across all organizational levels, including executive leadership and key cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a stellar candidate experience at every stage, ensuring each technical candidate feels respected, valued, and well-informed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new and impactful operational processes within the TA team, embracing a solution-oriented and growth mindset to solve complex scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a Change Agent, effectively communicating the rationale behind new processes and enabling and encouraging others to adapt to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seamlessly work across departments, offering support to other teams during hiring spikes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide more junior team members, leading by example and fostering an inclusive and supportive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 4+ years of full-cycle technical recruiting experience in a dynamic, fast-paced tech environment, ideally with a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful track record of hiring technical talent, with experience across skillsets including software engineering, product management, and design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of recruitment metrics and the ability to use data effectively to drive strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in independently partnering with and influencing executive leadership on hiring initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge and interest in technology and engineering\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with an expected On Target Earnings (OTE) between $50,000 and $60,000. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8079883?gh_jid=8079883","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3499817,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079883,"updated_at":"2026-07-27T17:01:43-04:00","requisition_id":"R1612","title":"Fixed-Term Contract Technical Recruiter II","company_name":"Braze","first_published":"2026-07-22T12:52:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world-class Technical Recruiter to help build and scale our PDE (Product, Design, and Engineering) teams. This person should be excited to design and execute customized recruiting strategies while also being a Talent Partner point person for all things hiring with our hiring managers. In addition to this, they should also expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage high-volume, high-impact searches with minimal guidance, demonstrating creativity in problem-solving and resourcefulness across all stages of the hiring journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute creative recruitment strategies by leveraging data from tools like Greenhouse, Gem, and Looker to improve our practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to your stakeholders by facilitating dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and share innovative sourcing techniques to elevate your searches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to your hiring managers across all organizational levels, including executive leadership and key cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a stellar candidate experience at every stage, ensuring each technical candidate feels respected, valued, and well-informed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new and impactful operational processes within the TA team, embracing a solution-oriented and growth mindset to solve complex scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a Change Agent, effectively communicating the rationale behind new processes and enabling and encouraging others to adapt to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seamlessly work across departments, offering support to other teams during hiring spikes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide more junior team members, leading by example and fostering an inclusive and supportive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 4+ years of full-cycle technical recruiting experience in a dynamic, fast-paced tech environment, ideally with a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful track record of hiring technical talent, with experience across skillsets including software engineering, product management, and design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of recruitment metrics and the ability to use data effectively to drive strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in independently partnering with and influencing executive leadership on hiring initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge and interest in technology and engineering\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with an expected On Target Earnings (OTE) between $50,000 and $60,000. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8079885?gh_jid=8079885","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3499817,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079885,"updated_at":"2026-07-27T17:01:44-04:00","requisition_id":"R1612","title":"Fixed-Term Contract Technical Recruiter II","company_name":"Braze","first_published":"2026-07-22T12:52:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world-class Technical Recruiter to help build and scale our PDE (Product, Design, and Engineering) teams. This person should be excited to design and execute customized recruiting strategies while also being a Talent Partner point person for all things hiring with our hiring managers. In addition to this, they should also expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage high-volume, high-impact searches with minimal guidance, demonstrating creativity in problem-solving and resourcefulness across all stages of the hiring journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute creative recruitment strategies by leveraging data from tools like Greenhouse, Gem, and Looker to improve our practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to your stakeholders by facilitating dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and share innovative sourcing techniques to elevate your searches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to your hiring managers across all organizational levels, including executive leadership and key cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a stellar candidate experience at every stage, ensuring each technical candidate feels respected, valued, and well-informed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new and impactful operational processes within the TA team, embracing a solution-oriented and growth mindset to solve complex scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a Change Agent, effectively communicating the rationale behind new processes and enabling and encouraging others to adapt to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seamlessly work across departments, offering support to other teams during hiring spikes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide more junior team members, leading by example and fostering an inclusive and supportive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 4+ years of full-cycle technical recruiting experience in a dynamic, fast-paced tech environment, ideally with a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful track record of hiring technical talent, with experience across skillsets including software engineering, product management, and design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of recruitment metrics and the ability to use data effectively to drive strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in independently partnering with and influencing executive leadership on hiring initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge and interest in technology and engineering\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with an expected On Target Earnings (OTE) between $50,000 and $60,000. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8055714?gh_jid=8055714","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474257,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8055714,"updated_at":"2026-07-16T15:08:07-04:00","requisition_id":"R1509","title":"Forward Deployed AI Accelerator","company_name":"Braze","first_published":"2026-07-10T14:23:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an internal AI Transformation function to change how every team at the company works. Not as a center of excellence that publishes best practices from a distance, but as a team of practitioners partnering directly with business units to make AI the default starting point for work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within that team, Forward Deployed AI Accelerators rotate across the company\u0026#39;s non-revenue functions — Marketing, Finance, People, Legal, Operations, and beyond — embedding with one function at a time to find the highest-value workflows, rebuild them around AI alongside the people who own them, and leave each team able to keep going without us. A sibling team, Applied AI Architects, GTM, applies the same craft permanently attached to specific stages of the revenue lifecycle; this role is the broad-coverage, rotational counterpart.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are product-minded and outcome-driven. We treat the people we serve as users and their workflows as product surfaces, we build on shared infrastructure, and we tune what we ship based on adoption, output quality, and business impact. Braze employees are already building agents that compress multi-day workflows into minutes and tools that transform processes like research, reporting, and operational escalations. This team exists to accelerate that impact and systematically scale it across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, Core Business, you\u0026#39;ll embed with a functional team or cross-functional cohort of approximately 15–25 people, learn their work deeply, and rebuild their highest-leverage workflows around AI alongside them. You\u0026#39;ll operate across three modes: as the researcher who finds where the real friction and opportunity live, as the builder who designs and ships working agents on shared infrastructure, and as the coach who moves a team from its first contact with AI to self-sufficiency — and then rotates to the next function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unlike your GTM counterparts, you are not permanently attached to one area. Your measure of success is durable business impact aligned to key financial and efficiency goals, adoption that persists after you rotate out, and cohorts that can build for themselves.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run enablement and discovery across your assigned functions. Lead enablement sessions and stakeholder research across the teams you cover (e.g., Marketing, Finance, People, Legal, Operations) to map where intelligence gaps, manual effort, workflow friction, and handoff failures are most acute. Translate findings into a structured, prioritized backlog of problems to solve — problem statements, impact, and feasibility scoring, dependencies, and stakeholders — and use it to decide where to dig in and rebuild the process first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build alongside the team. Create custom tools, agents, automations, and prompts tailored to the highest-value workflows, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions on real deliverables, not theoretical demos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach toward self-sufficiency. Move people through a progressive maturity model: from awareness to first win to regular AI integration to full workflow transformation to self-sufficiency. Meet people where they are, and teach them to build and iterate on their own tools over time. The goal is independence, not dependence on you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own quality during the engagement, then hand up the durable pieces. Monitor adoption, diagnose output failures, and tune continuously while you\u0026#39;re embedded. As the engagement matures, transition the cohort\u0026#39;s load-bearing agents into the shared Platform layer so they run durably after you rotate out — you operate what you ship until it\u0026#39;s productized, not before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns and scale what works. A tool built for one team should become reusable infrastructure for the next. Document every tool, playbook, and transformation pattern you create so the full team can compound each other\u0026#39;s work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build momentum. Share wins visibly within your cohort and with leadership to create pull demand and celebrate what\u0026#39;s working. Track individual and cohort progress against the maturity model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know when to rotate. An engagement is complete when a defined share of the cohort can build and modify their own tools, and their load-bearing agents have been productized into the Platform layer. Then you move to the next function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare cohorts for an agentic future. Not just prompt writing, but designing, building, and overseeing autonomous multi-agent workflows that handle real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have already lived the transformation they\u0026#39;ll be driving for others. You\u0026#39;ve used AI to fundamentally change how you work, and you can show your work.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder and a deep AI practitioner. You build agents, automations, and tools fluently. You don\u0026#39;t just know what AI can do in theory; you\u0026#39;ve built things that changed how real work gets done, and you can build in real time alongside the people you support. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something was missed at the system level rather than just the content level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a researcher and systems thinker. You can walk into a function you don\u0026#39;t know, run the interviews and sessions that surface where the real friction is, and turn what you hear into a prioritized, defensible backlog. When you build something that works for one person or team, you immediately see how it applies to ten others, and you think in reusable components and scalable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an exceptional coach and communicator. You can meet people wherever they are, from skeptical to enthusiastic. You create desire for progress and adapt your approach to each person. You know that adoption is a human problem, not a technology problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap, you scope the problem, define the user, map the workflow, and build the solution. You treat the people you serve as your users and their workflows as your product surface, and you know the difference between shipping something and shipping something people actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how business functions run. You\u0026#39;ve worked in or closely with the kinds of teams you\u0026#39;ll be embedded in (marketing, finance, people, legal, operations). You know that understanding someone\u0026#39;s work is a prerequisite to transforming it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are biased toward action and speed. You\u0026#39;d rather show someone a working proof of concept on their actual deliverable today than present a polished deck on what\u0026#39;s theoretically possible next quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable with ambiguity. This is a new team building a new operating model at Braze. The playbook will be rewritten as we learn, and you thrive in that environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot), with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running discovery or stakeholder research and translating it into a prioritized plan of work — problem statements, impact, and feasibility assessment, and clear next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of coaching, teaching, or enabling others, with evidence that people you\u0026#39;ve worked with actually changed how they work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your approach to different learners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams and relationships simultaneously (you\u0026#39;ll be supporting 15–25 people at varying stages of their AI journey)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in marketing, finance, people/HR, legal, operations, or a closely adjacent business function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with change management, organizational transformation, or large-scale enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology and data stacks (e.g., Salesforce, Slack, and Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, solutions engineering, technical program management, or other roles that combine technical depth with business context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHY THIS ROLE MATTERS\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;AI is transforming how every company operates. Most companies respond by buying tools and hoping adoption follows. Braze is taking a different approach: embedding practitioners directly with teams to build the muscle memory of AI-first work from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Doing that well across the business requires a rare intersection. An engineer without a business context builds a technically correct tool that the team ignores. A functional expert without build capability produces insight that doesn\u0026#39;t scale. The person who is both — and who can coach a team to keep going after they leave — is exactly who this role is for. You\u0026#39;ll move across the company, find the work that matters most, rebuild it alongside the people who own it, and leave each team more capable than you found it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;ve already transformed your own work with AI and want to do it for an entire company, this is the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $175,000/year, with an expected On Target Earnings (OTE) between $138,000 and $206,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8055716?gh_jid=8055716","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474257,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8055716,"updated_at":"2026-07-16T15:08:07-04:00","requisition_id":"R1509","title":"Forward Deployed AI Accelerator","company_name":"Braze","first_published":"2026-07-10T14:23:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an internal AI Transformation function to change how every team at the company works. Not as a center of excellence that publishes best practices from a distance, but as a team of practitioners partnering directly with business units to make AI the default starting point for work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within that team, Forward Deployed AI Accelerators rotate across the company\u0026#39;s non-revenue functions — Marketing, Finance, People, Legal, Operations, and beyond — embedding with one function at a time to find the highest-value workflows, rebuild them around AI alongside the people who own them, and leave each team able to keep going without us. A sibling team, Applied AI Architects, GTM, applies the same craft permanently attached to specific stages of the revenue lifecycle; this role is the broad-coverage, rotational counterpart.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are product-minded and outcome-driven. We treat the people we serve as users and their workflows as product surfaces, we build on shared infrastructure, and we tune what we ship based on adoption, output quality, and business impact. Braze employees are already building agents that compress multi-day workflows into minutes and tools that transform processes like research, reporting, and operational escalations. This team exists to accelerate that impact and systematically scale it across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, Core Business, you\u0026#39;ll embed with a functional team or cross-functional cohort of approximately 15–25 people, learn their work deeply, and rebuild their highest-leverage workflows around AI alongside them. You\u0026#39;ll operate across three modes: as the researcher who finds where the real friction and opportunity live, as the builder who designs and ships working agents on shared infrastructure, and as the coach who moves a team from its first contact with AI to self-sufficiency — and then rotates to the next function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unlike your GTM counterparts, you are not permanently attached to one area. Your measure of success is durable business impact aligned to key financial and efficiency goals, adoption that persists after you rotate out, and cohorts that can build for themselves.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run enablement and discovery across your assigned functions. Lead enablement sessions and stakeholder research across the teams you cover (e.g., Marketing, Finance, People, Legal, Operations) to map where intelligence gaps, manual effort, workflow friction, and handoff failures are most acute. Translate findings into a structured, prioritized backlog of problems to solve — problem statements, impact, and feasibility scoring, dependencies, and stakeholders — and use it to decide where to dig in and rebuild the process first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build alongside the team. Create custom tools, agents, automations, and prompts tailored to the highest-value workflows, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions on real deliverables, not theoretical demos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach toward self-sufficiency. Move people through a progressive maturity model: from awareness to first win to regular AI integration to full workflow transformation to self-sufficiency. Meet people where they are, and teach them to build and iterate on their own tools over time. The goal is independence, not dependence on you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own quality during the engagement, then hand up the durable pieces. Monitor adoption, diagnose output failures, and tune continuously while you\u0026#39;re embedded. As the engagement matures, transition the cohort\u0026#39;s load-bearing agents into the shared Platform layer so they run durably after you rotate out — you operate what you ship until it\u0026#39;s productized, not before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns and scale what works. A tool built for one team should become reusable infrastructure for the next. Document every tool, playbook, and transformation pattern you create so the full team can compound each other\u0026#39;s work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build momentum. Share wins visibly within your cohort and with leadership to create pull demand and celebrate what\u0026#39;s working. Track individual and cohort progress against the maturity model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know when to rotate. An engagement is complete when a defined share of the cohort can build and modify their own tools, and their load-bearing agents have been productized into the Platform layer. Then you move to the next function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare cohorts for an agentic future. Not just prompt writing, but designing, building, and overseeing autonomous multi-agent workflows that handle real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have already lived the transformation they\u0026#39;ll be driving for others. You\u0026#39;ve used AI to fundamentally change how you work, and you can show your work.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder and a deep AI practitioner. You build agents, automations, and tools fluently. You don\u0026#39;t just know what AI can do in theory; you\u0026#39;ve built things that changed how real work gets done, and you can build in real time alongside the people you support. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something was missed at the system level rather than just the content level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a researcher and systems thinker. You can walk into a function you don\u0026#39;t know, run the interviews and sessions that surface where the real friction is, and turn what you hear into a prioritized, defensible backlog. When you build something that works for one person or team, you immediately see how it applies to ten others, and you think in reusable components and scalable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an exceptional coach and communicator. You can meet people wherever they are, from skeptical to enthusiastic. You create desire for progress and adapt your approach to each person. You know that adoption is a human problem, not a technology problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap, you scope the problem, define the user, map the workflow, and build the solution. You treat the people you serve as your users and their workflows as your product surface, and you know the difference between shipping something and shipping something people actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how business functions run. You\u0026#39;ve worked in or closely with the kinds of teams you\u0026#39;ll be embedded in (marketing, finance, people, legal, operations). You know that understanding someone\u0026#39;s work is a prerequisite to transforming it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are biased toward action and speed. You\u0026#39;d rather show someone a working proof of concept on their actual deliverable today than present a polished deck on what\u0026#39;s theoretically possible next quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable with ambiguity. This is a new team building a new operating model at Braze. The playbook will be rewritten as we learn, and you thrive in that environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot), with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running discovery or stakeholder research and translating it into a prioritized plan of work — problem statements, impact, and feasibility assessment, and clear next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of coaching, teaching, or enabling others, with evidence that people you\u0026#39;ve worked with actually changed how they work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your approach to different learners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams and relationships simultaneously (you\u0026#39;ll be supporting 15–25 people at varying stages of their AI journey)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in marketing, finance, people/HR, legal, operations, or a closely adjacent business function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with change management, organizational transformation, or large-scale enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology and data stacks (e.g., Salesforce, Slack, and Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, solutions engineering, technical program management, or other roles that combine technical depth with business context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHY THIS ROLE MATTERS\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;AI is transforming how every company operates. Most companies respond by buying tools and hoping adoption follows. Braze is taking a different approach: embedding practitioners directly with teams to build the muscle memory of AI-first work from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Doing that well across the business requires a rare intersection. An engineer without a business context builds a technically correct tool that the team ignores. A functional expert without build capability produces insight that doesn\u0026#39;t scale. The person who is both — and who can coach a team to keep going after they leave — is exactly who this role is for. You\u0026#39;ll move across the company, find the work that matters most, rebuild it alongside the people who own it, and leave each team more capable than you found it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;ve already transformed your own work with AI and want to do it for an entire company, this is the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $166,000/year, with an expected On Target Earnings (OTE) between $131,000 and $195,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013239?gh_jid=8013239","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474257,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013239,"updated_at":"2026-07-16T15:08:07-04:00","requisition_id":"R1509","title":"Forward Deployed AI Accelerator","company_name":"Braze","first_published":"2026-07-07T12:30:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an internal AI Transformation function to change how every team at the company works. Not as a center of excellence that publishes best practices from a distance, but as a team of practitioners partnering directly with business units to make AI the default starting point for work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within that team, Forward Deployed AI Accelerators rotate across the company\u0026#39;s non-revenue functions — Marketing, Finance, People, Legal, Operations, and beyond — embedding with one function at a time to find the highest-value workflows, rebuild them around AI alongside the people who own them, and leave each team able to keep going without us. A sibling team, Applied AI Architects, GTM, applies the same craft permanently attached to specific stages of the revenue lifecycle; this role is the broad-coverage, rotational counterpart.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are product-minded and outcome-driven. We treat the people we serve as users and their workflows as product surfaces, we build on shared infrastructure, and we tune what we ship based on adoption, output quality, and business impact. Braze employees are already building agents that compress multi-day workflows into minutes and tools that transform processes like research, reporting, and operational escalations. This team exists to accelerate that impact and systematically scale it across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, Core Business, you\u0026#39;ll embed with a functional team or cross-functional cohort of approximately 15–25 people, learn their work deeply, and rebuild their highest-leverage workflows around AI alongside them. You\u0026#39;ll operate across three modes: as the researcher who finds where the real friction and opportunity live, as the builder who designs and ships working agents on shared infrastructure, and as the coach who moves a team from its first contact with AI to self-sufficiency — and then rotates to the next function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unlike your GTM counterparts, you are not permanently attached to one area. Your measure of success is durable business impact aligned to key financial and efficiency goals, adoption that persists after you rotate out, and cohorts that can build for themselves.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run enablement and discovery across your assigned functions. Lead enablement sessions and stakeholder research across the teams you cover (e.g., Marketing, Finance, People, Legal, Operations) to map where intelligence gaps, manual effort, workflow friction, and handoff failures are most acute. Translate findings into a structured, prioritized backlog of problems to solve — problem statements, impact, and feasibility scoring, dependencies, and stakeholders — and use it to decide where to dig in and rebuild the process first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build alongside the team. Create custom tools, agents, automations, and prompts tailored to the highest-value workflows, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions on real deliverables, not theoretical demos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach toward self-sufficiency. Move people through a progressive maturity model: from awareness to first win to regular AI integration to full workflow transformation to self-sufficiency. Meet people where they are, and teach them to build and iterate on their own tools over time. The goal is independence, not dependence on you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own quality during the engagement, then hand up the durable pieces. Monitor adoption, diagnose output failures, and tune continuously while you\u0026#39;re embedded. As the engagement matures, transition the cohort\u0026#39;s load-bearing agents into the shared Platform layer so they run durably after you rotate out — you operate what you ship until it\u0026#39;s productized, not before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns and scale what works. A tool built for one team should become reusable infrastructure for the next. Document every tool, playbook, and transformation pattern you create so the full team can compound each other\u0026#39;s work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build momentum. Share wins visibly within your cohort and with leadership to create pull demand and celebrate what\u0026#39;s working. Track individual and cohort progress against the maturity model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know when to rotate. An engagement is complete when a defined share of the cohort can build and modify their own tools, and their load-bearing agents have been productized into the Platform layer. Then you move to the next function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare cohorts for an agentic future. Not just prompt writing, but designing, building, and overseeing autonomous multi-agent workflows that handle real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have already lived the transformation they\u0026#39;ll be driving for others. You\u0026#39;ve used AI to fundamentally change how you work, and you can show your work.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder and a deep AI practitioner. You build agents, automations, and tools fluently. You don\u0026#39;t just know what AI can do in theory; you\u0026#39;ve built things that changed how real work gets done, and you can build in real time alongside the people you support. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something was missed at the system level rather than just the content level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a researcher and systems thinker. You can walk into a function you don\u0026#39;t know, run the interviews and sessions that surface where the real friction is, and turn what you hear into a prioritized, defensible backlog. When you build something that works for one person or team, you immediately see how it applies to ten others, and you think in reusable components and scalable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an exceptional coach and communicator. You can meet people wherever they are, from skeptical to enthusiastic. You create desire for progress and adapt your approach to each person. You know that adoption is a human problem, not a technology problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap, you scope the problem, define the user, map the workflow, and build the solution. You treat the people you serve as your users and their workflows as your product surface, and you know the difference between shipping something and shipping something people actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how business functions run. You\u0026#39;ve worked in or closely with the kinds of teams you\u0026#39;ll be embedded in (marketing, finance, people, legal, operations). You know that understanding someone\u0026#39;s work is a prerequisite to transforming it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are biased toward action and speed. You\u0026#39;d rather show someone a working proof of concept on their actual deliverable today than present a polished deck on what\u0026#39;s theoretically possible next quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable with ambiguity. This is a new team building a new operating model at Braze. The playbook will be rewritten as we learn, and you thrive in that environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot), with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running discovery or stakeholder research and translating it into a prioritized plan of work — problem statements, impact, and feasibility assessment, and clear next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of coaching, teaching, or enabling others, with evidence that people you\u0026#39;ve worked with actually changed how they work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your approach to different learners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams and relationships simultaneously (you\u0026#39;ll be supporting 15–25 people at varying stages of their AI journey)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in marketing, finance, people/HR, legal, operations, or a closely adjacent business function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with change management, organizational transformation, or large-scale enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology and data stacks (e.g., Salesforce, Slack, and Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, solutions engineering, technical program management, or other roles that combine technical depth with business context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHY THIS ROLE MATTERS\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;AI is transforming how every company operates. Most companies respond by buying tools and hoping adoption follows. Braze is taking a different approach: embedding practitioners directly with teams to build the muscle memory of AI-first work from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Doing that well across the business requires a rare intersection. An engineer without a business context builds a technically correct tool that the team ignores. A functional expert without build capability produces insight that doesn\u0026#39;t scale. The person who is both — and who can coach a team to keep going after they leave — is exactly who this role is for. You\u0026#39;ll move across the company, find the work that matters most, rebuild it alongside the people who own it, and leave each team more capable than you found it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;ve already transformed your own work with AI and want to do it for an entire company, this is the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $145,000 and $217,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8001117?gh_jid=8001117","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3456084,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8001117,"updated_at":"2026-07-16T15:05:56-04:00","requisition_id":"R1413","title":"Forward-Deployed Data Scientist ","company_name":"Braze","first_published":"2026-06-11T13:09:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Data Scientist, AI Deployment team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world\u0026#39;s leading brands. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design RL use cases from the ground up\u0026lt;/strong\u0026gt; — scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and own the full ML pipeline\u0026lt;/strong\u0026gt; —\u0026amp;nbsp; taking customers\u0026#39; raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive customer success\u0026lt;/strong\u0026gt; by being providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extend product capabilities\u0026lt;/strong\u0026gt; by developing features and tools that support the broader AI deployment team and scale what\u0026#39;s possible across engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with the Braze Product team\u0026lt;/strong\u0026gt; to refine and advance Braze\u0026#39;s reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape BrazeAI product strategy and roadmap\u0026lt;/strong\u0026gt; by bringing customer-facing insights and deep technical expertise to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7966154?gh_jid=7966154","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3458327,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7966154,"updated_at":"2026-07-16T15:06:05-04:00","requisition_id":"R1424","title":"Forward-Deployed Data Scientist II","company_name":"Braze","first_published":"2026-06-03T08:58:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Forward-Deployed Data Scientist team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world\u0026#39;s leading brands. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design ML use cases from the ground up\u0026lt;/strong\u0026gt;\u0026amp;nbsp;— scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and own the full ML pipeline\u0026lt;/strong\u0026gt;\u0026amp;nbsp;—\u0026amp;nbsp; taking customers\u0026#39; raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive customer success\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extend product capabilities\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by developing features and tools that support the broader AI deployment team and scale what\u0026#39;s possible across engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with the Braze Product team\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to refine and advance Braze\u0026#39;s reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape BrazeAI product strategy and roadmap\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by bringing customer-facing insights and deep technical expertise to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Take a closer look at what a day in the life of a Forward-Deployed Data Scientist at Braze looks like\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.braze.com/resources/articles/life-as-a-braze-data-scientist\u0026quot;\u0026gt;here.\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7976105?gh_jid=7976105","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461790,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7976105,"updated_at":"2026-07-16T15:06:15-04:00","requisition_id":"R1431","title":"Forward-Deployed Data Scientist II","company_name":"Braze","first_published":"2026-06-16T11:05:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Forward-Deployed Data Scientist team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world\u0026#39;s leading brands. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design ML use cases from the ground up\u0026lt;/strong\u0026gt;\u0026amp;nbsp;— scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and own the full ML pipeline\u0026lt;/strong\u0026gt;\u0026amp;nbsp;—\u0026amp;nbsp; taking customers\u0026#39; raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive customer success\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extend product capabilities\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by developing features and tools that support the broader AI deployment team and scale what\u0026#39;s possible across engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with the Braze Product team\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to refine and advance Braze\u0026#39;s reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape BrazeAI product strategy and roadmap\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by bringing customer-facing insights and deep technical expertise to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Take a closer look at what a day in the life of a Forward-Deployed Data Scientist at Braze looks like\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.braze.com/resources/articles/life-as-a-braze-data-scientist\u0026quot;\u0026gt;here.\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8075013?gh_jid=8075013","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473411,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8075013,"updated_at":"2026-07-21T15:01:47-04:00","requisition_id":"R1506","title":" Industry Marketing Lead, Media, Entertainment, Sports \u0026 Gaming","company_name":"Braze","first_published":"2026-07-20T13:30:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Industry Marketing Lead, you will be responsible for developing and executing industry-specific marketing strategies that resonate across Media, Entertainment, Gaming \u0026amp;amp; Sports brands. This role will focus on driving adoption and demonstrating the value of Braze’s platform in helping these brands achieve their marketing objectives. You will work closely with our sales, enablement, content and customer success teams to position Braze as the leading customer engagement solution in these industries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Industry Marketing Strategy:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a content and communications strategy tailored to this industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales and other industry leads to align Braze’s value proposition with industry-specific marketing objectives and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop frameworks and standards that drive consistency, efficiency and quality in all industry storytelling and enablement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Content Creation \u0026amp;amp; Campaign Development:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create programs that highlight the relevance of Braze for the industries, from white papers and case studies to webinars and thought leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cross-functional stakeholders to develop client-facing materials that effectively communicate the value of Braze’s platform and industry solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams and external stakeholders to generate and distribute deep insights that matter to our target customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Relationship Management \u0026amp;amp; Industry Expertise:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as Braze’s expert on this industry, offering insights and expertise to internal teams and clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train sales teams and facilitate the ongoing exchange of knowledge and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather and synthesize feedback from sales, clients, and agencies to inform content, research, and product development, ensuring our solutions meet industry needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic Thinker: you have a strong ability to develop and execute industry-specific marketing strategies that drive measurable results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Content Creator: you’re skilled at crafting compelling content and campaigns that resonate with industry audiences and highlight product value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry Expert: you bring deep industry knowledge, with a proven track record of developing effective marketing strategies tailored to specific audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Leader: you excel in cross-functional environments and can influence and lead teams across different departments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicator: you have exceptional communication skills, capable of articulating complex ideas simply and effectively to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem Solver: you have a resourceful and analytical mindset, with the ability to navigate ambiguity and drive execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA or relevant advanced degree a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7-10+ years of marketing experience, preferably working with a range of customers at an agency, technology partner or consulting firm. Expertise in the Media, Entertainment, Gaming \u0026amp;amp; Sports industry is essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in developing and executing go-to-market strategies in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the digital marketing landscape, including customer engagement platforms and marketing automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and managing relationships with key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,000 and $176,000/year, with an expected On Target Earnings (OTE) between $131,000 and $206,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8049454?gh_jid=8049454","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3473411,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8049454,"updated_at":"2026-07-21T15:01:47-04:00","requisition_id":"R1506","title":"Industry Marketing Lead, Media, Entertainment, Sports \u0026 Gaming","company_name":"Braze","first_published":"2026-07-07T15:30:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Industry Marketing Lead, you will be responsible for developing and executing industry-specific marketing strategies that resonate across Media, Entertainment, Gaming \u0026amp;amp; Sports brands. This role will focus on driving adoption and demonstrating the value of Braze’s platform in helping these brands achieve their marketing objectives. You will work closely with our sales, enablement, content and customer success teams to position Braze as the leading customer engagement solution in these industries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Industry Marketing Strategy:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a content and communications strategy tailored to this industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales and other industry leads to align Braze’s value proposition with industry-specific marketing objectives and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop frameworks and standards that drive consistency, efficiency and quality in all industry storytelling and enablement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Content Creation \u0026amp;amp; Campaign Development:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create programs that highlight the relevance of Braze for the industries, from white papers and case studies to webinars and thought leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cross-functional stakeholders to develop client-facing materials that effectively communicate the value of Braze’s platform and industry solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams and external stakeholders to generate and distribute deep insights that matter to our target customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Relationship Management \u0026amp;amp; Industry Expertise:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as Braze’s expert on this industry, offering insights and expertise to internal teams and clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train sales teams and facilitate the ongoing exchange of knowledge and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather and synthesize feedback from sales, clients, and agencies to inform content, research, and product development, ensuring our solutions meet industry needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic Thinker: you have a strong ability to develop and execute industry-specific marketing strategies that drive measurable results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Content Creator: you’re skilled at crafting compelling content and campaigns that resonate with industry audiences and highlight product value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry Expert: you bring deep industry knowledge, with a proven track record of developing effective marketing strategies tailored to specific audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Leader: you excel in cross-functional environments and can influence and lead teams across different departments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicator: you have exceptional communication skills, capable of articulating complex ideas simply and effectively to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem Solver: you have a resourceful and analytical mindset, with the ability to navigate ambiguity and drive execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA or relevant advanced degree a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7-10+ years of marketing experience, preferably working with a range of customers at an agency, technology partner or consulting firm. Expertise in the Media, Entertainment, Gaming \u0026amp;amp; Sports industry is essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in developing and executing go-to-market strategies in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the digital marketing landscape, including customer engagement platforms and marketing automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and managing relationships with key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $163,000/year, with an expected On Target Earnings (OTE) between $127,000 and $190,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8011124?gh_jid=8011124","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3473411,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8011124,"updated_at":"2026-07-21T15:01:47-04:00","requisition_id":"R1506","title":"Industry Marketing Lead, Media, Entertainment, Sports \u0026 Gaming","company_name":"Braze","first_published":"2026-07-07T11:15:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Industry Marketing Lead, you will be responsible for developing and executing industry-specific marketing strategies that resonate across Media, Entertainment, Gaming \u0026amp;amp; Sports brands. This role will focus on driving adoption and demonstrating the value of Braze’s platform in helping these brands achieve their marketing objectives. You will work closely with our sales, enablement, content and customer success teams to position Braze as the leading customer engagement solution in these industries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Industry Marketing Strategy:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a content and communications strategy tailored to this industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales and other industry leads to align Braze’s value proposition with industry-specific marketing objectives and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop frameworks and standards that drive consistency, efficiency and quality in all industry storytelling and enablement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Content Creation \u0026amp;amp; Campaign Development:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create programs that highlight the relevance of Braze for the industries, from white papers and case studies to webinars and thought leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cross-functional stakeholders to develop client-facing materials that effectively communicate the value of Braze’s platform and industry solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams and external stakeholders to generate and distribute deep insights that matter to our target customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Relationship Management \u0026amp;amp; Industry Expertise:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as Braze’s expert on this industry, offering insights and expertise to internal teams and clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train sales teams and facilitate the ongoing exchange of knowledge and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather and synthesize feedback from sales, clients, and agencies to inform content, research, and product development, ensuring our solutions meet industry needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic Thinker: you have a strong ability to develop and execute industry-specific marketing strategies that drive measurable results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Content Creator: you’re skilled at crafting compelling content and campaigns that resonate with industry audiences and highlight product value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry Expert: you bring deep industry knowledge, with a proven track record of developing effective marketing strategies tailored to specific audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Leader: you excel in cross-functional environments and can influence and lead teams across different departments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicator: you have exceptional communication skills, capable of articulating complex ideas simply and effectively to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem Solver: you have a resourceful and analytical mindset, with the ability to navigate ambiguity and drive execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA or relevant advanced degree a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7-10+ years of marketing experience, preferably working with a range of customers at an agency, technology partner or consulting firm. Expertise in the Media, Entertainment, Gaming \u0026amp;amp; Sports industry is essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in developing and executing go-to-market strategies in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the digital marketing landscape, including customer engagement platforms and marketing automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and managing relationships with key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $114,000 and $171,000/year, with an expected On Target Earnings (OTE) between $133,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8049451?gh_jid=8049451","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3473411,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8049451,"updated_at":"2026-07-21T15:01:47-04:00","requisition_id":"R1506","title":"Industry Marketing Lead, Media, Entertainment, Sports \u0026 Gaming","company_name":"Braze","first_published":"2026-07-07T15:29:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Industry Marketing Lead, you will be responsible for developing and executing industry-specific marketing strategies that resonate across Media, Entertainment, Gaming \u0026amp;amp; Sports brands. This role will focus on driving adoption and demonstrating the value of Braze’s platform in helping these brands achieve their marketing objectives. You will work closely with our sales, enablement, content and customer success teams to position Braze as the leading customer engagement solution in these industries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Industry Marketing Strategy:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a content and communications strategy tailored to this industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales and other industry leads to align Braze’s value proposition with industry-specific marketing objectives and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop frameworks and standards that drive consistency, efficiency and quality in all industry storytelling and enablement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Content Creation \u0026amp;amp; Campaign Development:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create programs that highlight the relevance of Braze for the industries, from white papers and case studies to webinars and thought leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cross-functional stakeholders to develop client-facing materials that effectively communicate the value of Braze’s platform and industry solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams and external stakeholders to generate and distribute deep insights that matter to our target customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Relationship Management \u0026amp;amp; Industry Expertise:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as Braze’s expert on this industry, offering insights and expertise to internal teams and clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train sales teams and facilitate the ongoing exchange of knowledge and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather and synthesize feedback from sales, clients, and agencies to inform content, research, and product development, ensuring our solutions meet industry needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic Thinker: you have a strong ability to develop and execute industry-specific marketing strategies that drive measurable results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Content Creator: you’re skilled at crafting compelling content and campaigns that resonate with industry audiences and highlight product value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry Expert: you bring deep industry knowledge, with a proven track record of developing effective marketing strategies tailored to specific audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Leader: you excel in cross-functional environments and can influence and lead teams across different departments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicator: you have exceptional communication skills, capable of articulating complex ideas simply and effectively to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem Solver: you have a resourceful and analytical mindset, with the ability to navigate ambiguity and drive execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA or relevant advanced degree a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7-10+ years of marketing experience, preferably working with a range of customers at an agency, technology partner or consulting firm. Expertise in the Media, Entertainment, Gaming \u0026amp;amp; Sports industry is essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in developing and executing go-to-market strategies in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the digital marketing landscape, including customer engagement platforms and marketing automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and managing relationships with key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $114,000 and $171,000/year, with an expected On Target Earnings (OTE) between $133,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8010460?gh_jid=8010460","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3473165,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"IT","value_type":"single_select"}],"id":8010460,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"10182","title":"IT Associate","company_name":"Braze","first_published":"2026-06-16T12:41:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze, Inc. is seeking an Information Technology Associate to join our team to provide technical assistance to our employees.\u0026amp;nbsp; This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware.\u0026amp;nbsp; Support macOS and iOS hardware and printer configuration/troubleshooting.\u0026amp;nbsp; We also expect this position to be able to support basic network connectivity at our office.\u0026amp;nbsp; Conduct audits of conference room equipment.\u0026amp;nbsp; Ordering and maintaining an inventory of IT assets.\u0026amp;nbsp; This role requires commuting to the office.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide IT technical support to employees in-person and remotely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot hardware and software issues, supporting our Mac endpoint deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide In-office AV support managing conference room equipment and supporting live events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position will require being in the office up to 5 days per week (with occasional travel to other office locations)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support account provisioning and de-provisioning via Okta and Google Workspace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting new employee onboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write knowledge base how-to articles to support and educate employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage our deployed computers, and mobile devices via JAMF and Google MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the procurement of IT hardware and software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic troubleshooting of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A self-starter ability to multitask, prioritize issues based on severity and work independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintains high attention to detail and follows a task to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach users\u0026#39; issues with empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate clearly with users directly via email, chat, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate excellent writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot and administer Apple computers and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Google Meet and Zoom device configuration and troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of providing technical support\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7980202?gh_jid=7980202","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463424,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7980202,"updated_at":"2026-07-16T15:06:33-04:00","requisition_id":"R1442","title":"IT Associate","company_name":"Braze","first_published":"2026-06-05T13:34:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide IT technical support to employees in-person and remotely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot hardware and software issues, supporting our Mac endpoint deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide In-office AV support managing conference room equipment and supporting live events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support account provisioning and de-provisioning via Okta and Google Workspace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting new employee onboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write knowledge base how-to articles to support and educate employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage our deployed computers, and mobile devices via Kandji and Google MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the procurement of IT hardware and software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic troubleshooting of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of providing technical support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter ability to multitask, prioritize issues based on severity and work independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintains high attention to detail and follows a task to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach users\u0026#39; issues with empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate clearly with users directly via email, chat, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate excellent writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot and administer Apple computers and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Google Meet and Zoom device configuration and troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $80,000/year with an expected On Target Earnings (OTE) between $83,000 and $88,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983336?gh_jid=7983336","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3464510,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983336,"updated_at":"2026-07-16T15:06:42-04:00","requisition_id":"R1451","title":"Lead People Business Partner","company_name":"Braze","first_published":"2026-06-05T16:11:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The People Relations team aligns Braze’s business objectives with our most valuable asset, our people. Day to day, we work collaboratively with leaders to help them meet their goals with a focus on their employees and to cultivate a comprehensive employee experience in which every employee is included, challenged, developed, recognized, and rewarded. We’re strategic partners to the business and ensure employees are supported throughout their journey with Braze!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Lead People Business Partner, Revenue (AMER) is responsible for providing strategic support to Global Revenue organization, serving as the primary HR point of contact and thought partner at the executive level. In this role, you will support revenue leaders as well as coordinate and align the work of People Business Partners supporting the Revenue org in AMER, ensuring consistent, high-quality HR support across the region while also connecting and collaborating with PBP counterparts globally to drive cohesive people strategies across the full Revenue organization. This is not a direct people management role, but you will provide meaningful oversight, guidance, and coordination across the team. This is an exciting opportunity based in either our New York City or Chicago office, with some hybrid flexibility. The Lead People Business Partner will have a significant impact on the company as we continue to grow and scale our global go-to-market motion!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary strategic HR partner to the most senior Revenue leaders in AMER providing both strategic counsel and hands-on support across the full employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and align the work of AMER People Business Partners supporting the Revenue org -\u0026amp;nbsp; providing day-to-day guidance, ensuring priority alignment, and elevating consistency of HR support across the region, without serving as a direct people manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with global Revenue PBP counterparts in EMEA \u0026amp;amp; APAC to align on people strategies, share insights across regions, and ensure a cohesive, connected approach to HR support across the full global Revenue organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead talent planning for the Revenue organization, including top talent identification, succession planning, leadership development, and workforce planning, in close partnership with senior leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively advise senior leaders on organizational design, team structure, and people strategy as the Revenue org scales and evolves its go-to-market model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive complex, cross-functional HR initiatives tied to Revenue org priorities, including headcount planning, organizational effectiveness, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be both an advocate for employees and a champion for the business, balancing the needs of a high-performing, fast-moving Revenue organization with a strong employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise and coach employees at all levels using a consultative approach, helping them strengthen working relationships, navigate challenges, and grow their careers at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a connector and amplifier for the broader People team, ensuring Revenue org insights and needs are well-represented in company-wide programs and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re a seasoned HR business partner with deep experience supporting Revenue and go-to-market organizations, and you thrive operating at the intersection of executive partnership, regional coordination, and global collaboration. You\u0026#39;re ready to make this role your own!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of full-time HR business partner experience in the SaaS technology industry, with experience supporting Revenue, Sales, or go-to-market organizations at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An ironclad understanding of human resources best practices, employment law and employee relations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable judgment and ability to navigate ambiguity as situations require\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication, and cross-functional collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build trust and credibility with senior leaders and influence without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and influencing mindset, with comfort operating in a matrixed, cross-regional structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb organizational skills, attention to detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating or providing informal oversight of a team of HR partner,\u0026amp;nbsp; guiding work, ensuring quality, and aligning priorities without direct management authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-motivating, collaborative leadership style that earns trust across both peers and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust multitasking skills and comfort wearing many hats at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across time zones and geographies, with experience navigating global HR dynamics and regional nuances within a Revenue or GTM context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $107,000 and $160,000/year, with an expected On Target Earnings (OTE) between $123,000 and $184,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7985946?gh_jid=7985946","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3464510,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7985946,"updated_at":"2026-07-16T15:06:42-04:00","requisition_id":"R1451","title":"Lead People Business Partner","company_name":"Braze","first_published":"2026-06-05T16:11:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The People Relations team aligns Braze’s business objectives with our most valuable asset, our people. Day to day, we work collaboratively with leaders to help them meet their goals with a focus on their employees and to cultivate a comprehensive employee experience in which every employee is included, challenged, developed, recognized, and rewarded. We’re strategic partners to the business and ensure employees are supported throughout their journey with Braze!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Lead People Business Partner, Revenue (AMER) is responsible for providing strategic support to Global Revenue organization, serving as the primary HR point of contact and thought partner at the executive level. In this role, you will support revenue leaders as well as coordinate and align the work of People Business Partners supporting the Revenue org in AMER, ensuring consistent, high-quality HR support across the region while also connecting and collaborating with PBP counterparts globally to drive cohesive people strategies across the full Revenue organization. This is not a direct people management role, but you will provide meaningful oversight, guidance, and coordination across the team. This is an exciting opportunity based in either our New York City or Chicago office, with some hybrid flexibility. The Lead People Business Partner will have a significant impact on the company as we continue to grow and scale our global go-to-market motion!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary strategic HR partner to the most senior Revenue leaders in AMER providing both strategic counsel and hands-on support across the full employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and align the work of AMER People Business Partners supporting the Revenue org -\u0026amp;nbsp; providing day-to-day guidance, ensuring priority alignment, and elevating consistency of HR support across the region, without serving as a direct people manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with global Revenue PBP counterparts in EMEA \u0026amp;amp; APAC to align on people strategies, share insights across regions, and ensure a cohesive, connected approach to HR support across the full global Revenue organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead talent planning for the Revenue organization, including top talent identification, succession planning, leadership development, and workforce planning, in close partnership with senior leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively advise senior leaders on organizational design, team structure, and people strategy as the Revenue org scales and evolves its go-to-market model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive complex, cross-functional HR initiatives tied to Revenue org priorities, including headcount planning, organizational effectiveness, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be both an advocate for employees and a champion for the business, balancing the needs of a high-performing, fast-moving Revenue organization with a strong employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise and coach employees at all levels using a consultative approach, helping them strengthen working relationships, navigate challenges, and grow their careers at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a connector and amplifier for the broader People team, ensuring Revenue org insights and needs are well-represented in company-wide programs and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re a seasoned HR business partner with deep experience supporting Revenue and go-to-market organizations, and you thrive operating at the intersection of executive partnership, regional coordination, and global collaboration. You\u0026#39;re ready to make this role your own!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of full-time HR business partner experience in the SaaS technology industry, with experience supporting Revenue, Sales, or go-to-market organizations at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An ironclad understanding of human resources best practices, employment law and employee relations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable judgment and ability to navigate ambiguity as situations require\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication, and cross-functional collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build trust and credibility with senior leaders and influence without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and influencing mindset, with comfort operating in a matrixed, cross-regional structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb organizational skills, attention to detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating or providing informal oversight of a team of HR partner,\u0026amp;nbsp; guiding work, ensuring quality, and aligning priorities without direct management authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-motivating, collaborative leadership style that earns trust across both peers and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust multitasking skills and comfort wearing many hats at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across time zones and geographies, with experience navigating global HR dynamics and regional nuances within a Revenue or GTM context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $107,000 and $160,000/year, with an expected On Target Earnings (OTE) between $123,000 and $184,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7926881?gh_jid=7926881","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3445080,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7926881,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1396","title":"Lead Solutions Consultant","company_name":"Braze","first_published":"2026-05-15T05:09:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone your skills as a Pre-Sales Engineer, Solution Engineer, technical Solutions Consultant, Solution Architect, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture design, and more.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will require some travel to client locations, at most 40% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough. You help others around you be better, while improving yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of three or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7966816?gh_jid=7966816","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3458474,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7966816,"updated_at":"2026-07-16T15:06:08-04:00","requisition_id":"R1421","title":"Manager, Business Development","company_name":"Braze","first_published":"2026-06-01T11:53:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for a proven business development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious Enterprise BDR Team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The BDM will be based in Tokyo, leading the new business BDR function for Japan. The role will report directly to the Director of Business Development, who is based in Singapore and operates in English only. As such, this role demands strong self-direction, leadership maturity, and excellent communication skills across cultures and time zones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires strong hands-on experience in working day-to-day with the team in delivering:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hiring, performance management and succession planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategies and tactics for outbound pipeline growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering of BDR onboarding training and continuous enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management/monitoring of activity quality, KPIs and quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintaining a team-oriented, performance minded culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meeting monthly, quarterly and yearly pipeline generation quotas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role will collaborate closely with sales, marketing and partnership leaders to deliver pipeline gains and ensure the Enterprise BDR team has quality market coverage and penetration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is collaborative, communicative and we are always the first to take action. There’s a team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast paced teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs and their leaders gain huge value from working together at our amazing offices in Japan.\u0026amp;nbsp; BDR’s and Business Development Managers at Braze have a hybrid schedule. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee, coach and QC daily activities and quota performance management of individual BDRs to ensure key performance metrics are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and efficiently ramp new Enterprise BDRs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide BDRs with a coaching cadence of time management, objection handling, prospecting tactics, and active listening skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a library of prospecting resources for the BDR team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a high-performance BDR team culture and morale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive operational excellence and constant innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, hiring pipeline and project updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively and real-time performance manage BDRs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver the above in a high standard of verbal and written Japanese\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage upwards and cross-functionally with a good standard of verbal and written English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Business Development Manager is to enable their team to generate the volume and value of deals required to meet or exceed their quota, through ensuring that 100% of the Enterprise BDRs have hit individual quota. Business Development Managers are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning) and personal brand (collaboration, innovation, thought leadership.)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful Managers, with personalized coaching to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Language Skills - Fluent in Japanese and business level English (at least can communicate in verbal and written, possibly with a support of any translation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident self-starter who can operate independently while aligning closely with remote leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong team builder and coach, with the ability to motivate and grow a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a hybrid regional structure, managing both up and across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, clear, concise, and persuasive in both languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized, data-driven and detail-oriented with strong ownership mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Salesforce and modern prospecting tools (e.g. Outreach, SalesNav, Gong, 6sense)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of B2B sales experience, including at least 1+ year in a leadership capacity (Team Lead or Manager)\u0026lt;br\u0026gt;Proven success in an outbound sales environment, with consistent quota achievement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing or mentoring BDRs or SDRs strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of cross-functional collaboration in a fast-paced or regional/global organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8026991?gh_jid=8026991","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479796,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8026991,"updated_at":"2026-07-16T15:08:34-04:00","requisition_id":"R1528","title":"Manager, Services Consulting","company_name":"Braze","first_published":"2026-06-29T10:53:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Services Consulting team. Braze’s Service Offering Managers act as trusted advisors to our prospective clients and Sales team during the sales process, adapting their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization during pre-sales in scoping client service requirements, presenting our service offerings, building comfort and confidence in the value of Braze services, and positioning optimal service pricing and packaging to potential customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, Solutions Consulting, and post-sales services teams. The role will draw upon your people-management skills and experience in service delivery, Technical Account Management, Customer Success, or related fields, along with a high level of curiosity and proven track record of execution. You will serve as a mentor, advocate, and leader for the Services Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel —at most 30% at peak times —and is based in one of our sales offices—New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain subject matter expertise in the Braze service offerings currently supported by the team to enable effective consultancy support during pre-sales and become a point of contact for other internal business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage expectations to deliver for sales and post-sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise closely with post-sales leadership to ensure they are supported by pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery with prospective customers to understand their service needs and curate tailored session presentations, including bespoke project plans, resourcing requirements, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of sales go-to-market materials, talk tracks, and training to help Sales best position the value of our service offering packages with customers during pre-sales motions, to help our organization scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from the sales teams regarding our package offerings and work with Service Leadership and Product Marketing teams to help provide insight into new service package offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a people leader, an expert in service delivery, and a strong advocate for your personnel. 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator, presenter, and storyteller with significant client-facing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective stakeholder management skills with both internal and external stakeholders at\u0026amp;nbsp; senior leadership level (e.g. Head of CRM, VP/Director, C-suite, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams and during deal cycles, or have been exposed and have awareness of sales motions from a post-sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with initiative, autonomy, and prioritization skills to optimize output\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious problem solver who is comfortable operating in and outside of pre-defined playbooks to navigate and find the best solution to challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available to travel to prospective customer offices for on-site visits, in-person meetings, and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with the Braze tool and services offerings, or similar products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience/comfort managing projects (both internal and client-facing) to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business proficiency in one or more additional languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between\u0026amp;nbsp;\u0026lt;/span\u0026gt;$136,800 and $204,800/year, with an expected On Target Earnings (OTE) between $171,000 and\u0026amp;nbsp;$256,000\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8031535?gh_jid=8031535","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479796,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8031535,"updated_at":"2026-07-16T15:08:34-04:00","requisition_id":"R1528","title":"Manager, Services Consulting","company_name":"Braze","first_published":"2026-06-29T10:53:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Services Consulting team. Braze’s Service Offering Managers act as trusted advisors to our prospective clients and Sales team during the sales process, adapting their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization during pre-sales in scoping client service requirements, presenting our service offerings, building comfort and confidence in the value of Braze services, and positioning optimal service pricing and packaging to potential customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, Solutions Consulting, and post-sales services teams. The role will draw upon your people-management skills and experience in service delivery, Technical Account Management, Customer Success, or related fields, along with a high level of curiosity and proven track record of execution. You will serve as a mentor, advocate, and leader for the Services Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel —at most 30% at peak times —and is based in one of our sales offices—New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain subject matter expertise in the Braze service offerings currently supported by the team to enable effective consultancy support during pre-sales and become a point of contact for other internal business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage expectations to deliver for sales and post-sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise closely with post-sales leadership to ensure they are supported by pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery with prospective customers to understand their service needs and curate tailored session presentations, including bespoke project plans, resourcing requirements, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of sales go-to-market materials, talk tracks, and training to help Sales best position the value of our service offering packages with customers during pre-sales motions, to help our organization scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from the sales teams regarding our package offerings and work with Service Leadership and Product Marketing teams to help provide insight into new service package offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a people leader, an expert in service delivery, and a strong advocate for your personnel. 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator, presenter, and storyteller with significant client-facing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective stakeholder management skills with both internal and external stakeholders at\u0026amp;nbsp; senior leadership level (e.g. Head of CRM, VP/Director, C-suite, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams and during deal cycles, or have been exposed and have awareness of sales motions from a post-sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with initiative, autonomy, and prioritization skills to optimize output\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious problem solver who is comfortable operating in and outside of pre-defined playbooks to navigate and find the best solution to challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available to travel to prospective customer offices for on-site visits, in-person meetings, and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with the Braze tool and services offerings, or similar products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience/comfort managing projects (both internal and client-facing) to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business proficiency in one or more additional languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between\u0026amp;nbsp;\u0026lt;/span\u0026gt;$136,800 and $204,800/year, with an expected On Target Earnings (OTE) between $171,000 and\u0026amp;nbsp;$256,000\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8031544?gh_jid=8031544","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479796,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8031544,"updated_at":"2026-07-16T15:08:34-04:00","requisition_id":"R1528","title":"Manager, Services Consulting","company_name":"Braze","first_published":"2026-06-29T10:53:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Services Consulting team. Braze’s Service Offering Managers act as trusted advisors to our prospective clients and Sales team during the sales process, adapting their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization during pre-sales in scoping client service requirements, presenting our service offerings, building comfort and confidence in the value of Braze services, and positioning optimal service pricing and packaging to potential customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, Solutions Consulting, and post-sales services teams. The role will draw upon your people-management skills and experience in service delivery, Technical Account Management, Customer Success, or related fields, along with a high level of curiosity and proven track record of execution. You will serve as a mentor, advocate, and leader for the Services Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel —at most 30% at peak times —and is based in one of our sales offices—New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain subject matter expertise in the Braze service offerings currently supported by the team to enable effective consultancy support during pre-sales and become a point of contact for other internal business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage expectations to deliver for sales and post-sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise closely with post-sales leadership to ensure they are supported by pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery with prospective customers to understand their service needs and curate tailored session presentations, including bespoke project plans, resourcing requirements, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of sales go-to-market materials, talk tracks, and training to help Sales best position the value of our service offering packages with customers during pre-sales motions, to help our organization scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from the sales teams regarding our package offerings and work with Service Leadership and Product Marketing teams to help provide insight into new service package offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a people leader, an expert in service delivery, and a strong advocate for your personnel. 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator, presenter, and storyteller with significant client-facing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective stakeholder management skills with both internal and external stakeholders at\u0026amp;nbsp; senior leadership level (e.g. Head of CRM, VP/Director, C-suite, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams and during deal cycles, or have been exposed and have awareness of sales motions from a post-sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with initiative, autonomy, and prioritization skills to optimize output\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious problem solver who is comfortable operating in and outside of pre-defined playbooks to navigate and find the best solution to challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available to travel to prospective customer offices for on-site visits, in-person meetings, and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with the Braze tool and services offerings, or similar products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience/comfort managing projects (both internal and client-facing) to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business proficiency in one or more additional languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,400 and $194,400/year, with an expected On Target Earnings (OTE) between $163,000 and \u0026lt;/span\u0026gt;$243,000\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8031547?gh_jid=8031547","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479796,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8031547,"updated_at":"2026-07-16T15:08:34-04:00","requisition_id":"R1528","title":"Manager, Services Consulting","company_name":"Braze","first_published":"2026-06-29T10:53:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Services Consulting team. Braze’s Service Offering Managers act as trusted advisors to our prospective clients and Sales team during the sales process, adapting their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization during pre-sales in scoping client service requirements, presenting our service offerings, building comfort and confidence in the value of Braze services, and positioning optimal service pricing and packaging to potential customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, Solutions Consulting, and post-sales services teams. The role will draw upon your people-management skills and experience in service delivery, Technical Account Management, Customer Success, or related fields, along with a high level of curiosity and proven track record of execution. You will serve as a mentor, advocate, and leader for the Services Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel —at most 30% at peak times —and is based in one of our sales offices—New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain subject matter expertise in the Braze service offerings currently supported by the team to enable effective consultancy support during pre-sales and become a point of contact for other internal business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage expectations to deliver for sales and post-sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise closely with post-sales leadership to ensure they are supported by pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery with prospective customers to understand their service needs and curate tailored session presentations, including bespoke project plans, resourcing requirements, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of sales go-to-market materials, talk tracks, and training to help Sales best position the value of our service offering packages with customers during pre-sales motions, to help our organization scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from the sales teams regarding our package offerings and work with Service Leadership and Product Marketing teams to help provide insight into new service package offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a people leader, an expert in service delivery, and a strong advocate for your personnel. 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator, presenter, and storyteller with significant client-facing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective stakeholder management skills with both internal and external stakeholders at\u0026amp;nbsp; senior leadership level (e.g. Head of CRM, VP/Director, C-suite, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams and during deal cycles, or have been exposed and have awareness of sales motions from a post-sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with initiative, autonomy, and prioritization skills to optimize output\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious problem solver who is comfortable operating in and outside of pre-defined playbooks to navigate and find the best solution to challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available to travel to prospective customer offices for on-site visits, in-person meetings, and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with the Braze tool and services offerings, or similar products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience/comfort managing projects (both internal and client-facing) to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business proficiency in one or more additional languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,200 and $184,800/year, with an expected On Target Earnings (OTE) between $154,000 and \u0026lt;/span\u0026gt;$231,000\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7915362?gh_jid=7915362","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3441031,"location":{"name":"Jakarta"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7915362,"updated_at":"2026-07-16T15:05:22-04:00","requisition_id":"R1375","title":"Manager, Technical Support","company_name":"Braze","first_published":"2026-05-14T05:31:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Manager in our Global Technical Support team, you will play a crucial role in leading a local team of support agents committed to fostering strong post-sale technical relationships with our customers. Your core responsibilities will include ensuring your team meets their KPIs, conducting regular one-on-one meetings, providing feedback, and mapping out career development plans. You will be responsible for evaluating your team\u0026#39;s performance and actively involved in setting and reviewing their OKRs. Moreover, you will address underperformance through constructive feedback and proper documentation. Additionally, you will actively manage other key people processes, including hiring and onboarding.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a leader, you will focus on creating opportunities for growth for your team by mentoring, teaching, and providing valuable feedback. Your aim will be to elevate team performance by instilling a growth mindset and sharing your expert knowledge to support their professional development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your role requires delivering high-impact outputs that demand meticulous attention to detail, accuracy, and thoroughness. You will advocate for and maintain team standards while understanding team challenges and identifying effective strategies to overcome them. In project leadership, you may indirectly manage team members and extend feedback across diverse areas of expertise. Additionally, you will serve as an escalation point for complex customer issues, ensuring exceptional customer satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of management experience in overseeing a technical support organization, preferably within a SaaS B2B environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in leadership and talent development, including the recruitment, motivation, and mentoring of high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to coach and cultivate a culture of continuous learning and adaptation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in addressing complex and time-sensitive technical support challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capability to foster a growth-oriented and supportive team culture that encourages development and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in working within decentralized organizations, facilitating collaboration with partners and team members across diverse regions and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in managing critical customer-facing escalations and maintaining clear communication with internal and external stakeholders until resolution is achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail for documentation and process standardization across global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to synthesize complex concepts and articulate them clearly to varied audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of case management processes, including issue resolution, escalation management, and knowledge-centered support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with case management tools, such as Salesforce, Zendesk, or other similar CRM ticketing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive understanding of key support KPIs, including Customer Satisfaction (CSAT), Customer Effort Score (CES), and time to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the following technologies will be considered a plus: HTML, CSS, JavaScript, APIs, and/or SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the following tools will be considered a plus: Postman, Snowflake, and/or Kibana.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209832,"name":"Jakarta","location":null,"child_ids":[],"parent_id":87987}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7926875?gh_jid=7926875","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3445077,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7926875,"updated_at":"2026-07-16T15:05:27-04:00","requisition_id":"R1392","title":"Network Engineer","company_name":"Braze","first_published":"2026-05-15T15:06:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Network Engineer to help maintain, design, develop, and enhance our Global Network Infrastructure. As part of a cohesive global team, you\u0026#39;ll play a key role in delivering engineering milestones aligned with our growth objectives - optimizing service delivery through robust SLO metrics, advancing our automation strategy, and expanding our enterprise network footprint.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll serve as a subject matter expert across our infrastructure services, owning project planning, execution, deployment, operational support, and documentation. This role is central to managing, maintaining, and upgrading existing infrastructure to keep our global network resilient and continuously available.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Network Architecture \u0026amp;amp; Design:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, architect, and implement new network solutions across our global enterprise environment, including LAN, WAN, wireless, and security infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop scalable network designs leveraging advanced routing protocols and ECMP (Equal-Cost Multi-Path) for optimal traffic distribution and redundancy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and deploy enterprise-grade load balancing solutions, applying methods such as round-robin, least-connections, and weighted distribution to optimize application delivery and availability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and enforce firewall security policies, routing instances, and segmentation strategies across Juniper SRX platforms, ensuring a strong and consistent security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and deploy enterprise WiFi solutions including RF planning, site surveys, and WLAN architecture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Project Ownership \u0026amp;amp; Execution:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own network engineering projects end-to-end - from requirements gathering and design through implementation, testing, and handoff to operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and track project milestones and deliverables under a rigorous change management process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install and configure networking equipment and security systems for new office build-outs globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead vendor evaluations and manage vendor relationships for technology procurement and delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to global sites as needed to support infrastructure builds and major project deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional stakeholders including Service Desk, Workplace Experience, Security, Development, Engineering, Project Managers, and vendors to deliver on time and within scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Monitoring, Observability \u0026amp;amp; Security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement and optimize network monitoring using Elasticsearch for SNMP-based telemetry, providing visibility into device health, interface utilization, and performance trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage SIEM platforms for Syslog aggregation, event correlation, and security alerting, contributing to the organization\u0026#39;s overall security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on infrastructure activity logs, performance, availability, operational metrics, alerts, and threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct compliance audits and ensure network configurations align with security frameworks and organizational standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead post-mortems and root cause analyses for significant network incidents, implementing systemic improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Automation \u0026amp;amp; Innovation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement automation strategies to reduce manual effort, increase reliability, and accelerate project delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion infrastructure-as-code and network automation practices across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve operational efficiency, standardize configurations, and enhance the overall network architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute regularly to documentation, design guides, and the Knowledge Base to enable team-wide knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Operational Support:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert and escalation point for the Global IT Service Desk on complex wired and WiFi network issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to day-to-day operational support, troubleshooting performance and connectivity issues alongside the broader infrastructure team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support routine maintenance, patching, and upgrades as part of the team\u0026#39;s operational responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Required:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in enterprise network engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid working knowledge of routing protocols, subnetting, VLANs, VPN, load balancing, traffic shaping, network and firewall best practices, IDS/IPS, firewall filtering, and 802.1x\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth expertise supporting Juniper SRX firewalls and Juniper EX switching infrastructure in enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background designing, deploying, and maintaining enterprise WiFi solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven project management experience, overseeing initiatives from initiation to completion under a rigorous change management process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in vendor management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to work both independently and collaboratively within a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with the capability to multitask and prioritize issues based on severity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about automation and operational efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift 40 lbs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel to global sites as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Ruckus wireless systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Okta, Active Directory, and RADIUS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ZScaler\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Elasticsearch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8007347?gh_jid=8007347","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3471925,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8007347,"updated_at":"2026-07-16T15:07:41-04:00","requisition_id":"R1495","title":"Partner Enablement Manager","company_name":"Braze","first_published":"2026-06-24T04:20:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is moving decisively toward a partner-first model, and this role sits at the heart of that transformation. As Partner Enablement Manager you will be the connective tissue between the Partnerships team and the broader GTM organization – ensuring that our sellers, customer success teams, and go-to-market leaders have the knowledge, tools, and confidence to engage with partners effectively and drive business results. You will own the end-to-end partner enablement strategy for the field: from onboarding new resellers into the Braze ecosystem, to equipping the GTM org with the playbooks, programs, and fluency needed to work in a partner-first world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reseller (Channel) Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end reseller onboarding experience by adapting and scaling existing onboarding programs for a reseller audience, enabling new channel partners to quickly ramp on Braze’s platform, value proposition, go-to-market motion, and rules of engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure resellers are embedded into ongoing enablement programs, including product updates, sales methodology training, and campaign launches, so they can represent Braze effectively in market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the Reseller Enablement Playbook, providing clear guidance on how partners sell, position, co-sell and service Braze in their markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Channel team to support reseller activation across existing and new markets, including Eastern Europe, Spain, LATAM, and APAC, with enablement assets and programs tailored to regional needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and track enablement metrics – adoption, certification completion, partner-sourced pipeline contribution – to continuously improve program effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner-First GTM Strategy \u0026amp;amp; Field Enablement\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Serve as the single point of accountability for partner enablement across all non-delivery partner types, connecting the dots across initiatives to deliver a cohesive, partner-first enablement strategy for the field.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with GTM Enablement, Sales, and Partnerships leadership to design and embed role-specific partner rules of engagement into daily field operations – ensuring AEs, CSMs, and Solution Consultants know how and when to engage with partners at every stage of the deal cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build enablement programs that help the GTM org understand how to co-sell alongside Technology partners (e.g. Shopify, Databricks, Snowflake) and leverage Marketplace channels (AWS, GCP) to source and accelerate opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a consistent operating rhythm with Partnerships and GTM leaders to surface enablement needs, track adoption, and report on program impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Program Design \u0026amp;amp; Cross-Functional Coordination\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Audit and synthesize the full landscape of partner enablement initiatives across Channel, Technology, and Marketplace pillars, identifying gaps and prioritizing efforts to maximize field impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with GTM Enablement to ensure partner content is integrated into core enablement programs (onboarding, SKOs, ongoing learning), rather than operating in isolation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and curate enablement content – training modules, battlecards, partner engagement guides, and e-learning – in partnership with Enablement, Product Marketing and the Partnerships team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and improve partner enablement assets in Seismic, ensuring the field always has current, easy-to-find resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze’s Learning Team to make relevant GTM enablement content available to the Delivery Partner ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of combined experience in Partner Enablement, Sales Enablement, Channel Management, or GTM roles, with at least 3 years specifically focused on partner or channel ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how channel and technology partner ecosystems operate, including co-sell motions, reseller economics, partner onboarding, and rules of engagement between direct and indirect sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building partner-facing and field-facing enablement programs from the ground up – including playbooks, certification programs, and onboarding curricula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinker who can connect the dots across multiple workstreams and translate complexity into clear, actionable strategies and communications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional stakeholder management skills, with the ability to influence and align senior leaders across Sales, Partnerships, Marketing, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving organizational change and adoption – you know how to get field teams to actually change their behavior, not just consume content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven approach to measuring enablement effectiveness – comfortable defining KPIs, pulling adoption metrics, and using data to iterate on programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills; able to distill complex partner program information into crisp, compelling messages for a variety of audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LMS and CMS platforms (Seismic experience strongly preferred).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88436,"name":"GTM Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8069151?gh_jid=8069151","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3496355,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8069151,"updated_at":"2026-07-21T08:30:20-04:00","requisition_id":"R1580","title":"Partner Sales Manager","company_name":"Braze","first_published":"2026-07-21T08:30:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Partner Sales Manager works with our Braze GTM team, Delivery and Tech partners to drive mutually beneficial commercial outcomes for all parties. They build and maintain strong relationships with our Partner Leads and their GTM teams to foster a thriving Partner Community. Braze teams benefit from pipe generation, deal support and retention. Partners benefit from new opportunities and deal support. Customers and Prospects benefit from the delivery of best-in-class composable solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our GTM teams - AEs, AMs, BDRs - to identify opportunities to connect partners to support pipeline generation and winning deals with Partners attached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Customer teams - AMs and CSMs - to identify opportunities for partners to help drive utilisation, growth and reduce churn risk on existing Braze customers. Connecting partners to ensure our customers are fully leveraging Braze and our composable solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop mutually agreed-upon, win-win Joint Business Plans (JBPs) with partners, outlining shared objectives, success measures, stakeholders, methods, and review cadences.\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Incorporate Growth Plans, Partner Marketing, Awareness \u0026amp;amp; Enablement, Partner-Led Opportunities (PLO) and Customer Success objectives into JBPs where relevant.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with marketing to develop an annual Partner Marketing Calendar - and engage partners to participate and sponsor Braze-owned events, Braze x Partner specific events, Industry events and sponsor Partner events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a strong understanding of team territory, including existing customers, Target A \u0026amp;amp; B accounts, and overlapping tech/services integrations via Crossbeam.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serves as a trusted advisor to their Sales Director on the Braze ecosystem within their territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach AEs on Partner Engagement Best Practices, including where partners are incumbent in their prospects and which partners to engage for co-seller and co-delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively engage senior stakeholders within our partner ecosystem, aligning with their priorities and the value partnering with Braze offers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps and opportunities within our Partner Ecosystem to continue to grow and build our Partner Network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, trusted relationships with our Partner Leads and contacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run account mapping, enablement and QBR sessions to understand where we have overlap with both Technology and Agency Partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about Customer Engagement and want to work with the leading technology in this space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have deep experience and a point of view to engage senior stakeholders across various organisations about martech architecture, solutions and the benefits of a composable approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You love working with people and genuinely believe in the power of genuine relationships built on trust and mutually beneficial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a self-starter driven by success and make the most of every minute.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly organised and manage your time effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can influence and ensure our GTM teams are staying on top of their accounts and following up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong relationship-building skills and can bring an existing network within the space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have 5 or more years of experience working for a technology vendor in either a partner, vendor, agency or customer role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7793248?gh_jid=7793248","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3407774,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7793248,"updated_at":"2026-07-16T15:04:05-04:00","requisition_id":"R1262","title":"Payroll Lead","company_name":"Braze","first_published":"2026-04-10T23:27:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Payroll Lead plays an important role in the Finance Department by ensuring data in the payroll system is accurate and complete. This position works alongside the Sr. Manager, Payroll to\u0026amp;nbsp; ensure that information and processes are accurate and compliant while being processed in a timely manner. You will be responsible for the day to day administration of the payroll processing functions and ensure that a high level of accuracy is maintained and deadlines are met.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end international payroll function for 300+ employees and growing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage foreign payroll operations for the Singapore, Australia, South Korea, Indonesia and Dubai offices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the geographic expansion of payroll processing into new countries as the company rapidly expands its global footprint, support payroll system testing, and implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the payroll due diligence and integration for any potential acquisitions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a close working partnership with the Global People team to implement process improvements and optimize payroll processes including enhancements of existing payroll systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain policies and procedures including key internal control documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to provide direction and leadership at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage process to create payroll journal entries for import into accounting system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with tax agencies and in-country payroll service providers to resolve tax issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support for various audits, as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as escalation point for complex payroll queries\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of payroll experience in APAC region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide excellent payroll service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of APAC payroll taxes and regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Workday and other Foreign Payroll Platforms (ADP Celergo)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent knowledge of Microsoft Office and Google Suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated technical aptitude, high level of accuracy, organization, detail-oriented, and capable of working independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to meet hard deadlines and work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience setting-up payroll in foreign countries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;General understanding of Sarbanes Oxley\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8047193?gh_jid=8047193","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3487823,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8047193,"updated_at":"2026-07-23T11:11:58-04:00","requisition_id":"R1557","title":"People Business Partner","company_name":"Braze","first_published":"2026-07-23T11:11:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The People Relations team aligns Braze’s business objectives with our most valuable asset, our people. Day-to-day, we work collaboratively with leaders to help them meet their goals, with a focus on their employees, and to cultivate a comprehensive employee experience in which every employee is included, challenged, developed, recognized, and rewarded. We’re strategic partners to the business and ensure employees are supported throughout their journey with Braze!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;The People Business Partner is responsible for providing hands-on strategic support to the senior-most leaders within our GTM organization and leading complex, company-wide initiatives. This is an exciting opportunity based in our New York City or Chicago office, with some hybrid flexibility. The People Business Partner will have a big impact on the company as we continue to grow and scale!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide a full spectrum of strategic and tactical support to our business leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders to design and deliver appropriate talent planning activities that will identify top talent, leadership development priorities, and succession plans within your client groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with your leaders on people strategy through workforce planning, organizational design, and structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise employees by taking a consultative approach to help them enhance their working relationships, plan and execute on their career goals, and be impactful and successful contributors to the Braze team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead impactful, company-wide initiatives and projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be both an advocate for employees \u0026lt;em\u0026gt;and\u0026lt;/em\u0026gt; a champion for the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior teammates through shadowing, coaching, and proactive development opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a highly experienced HR business partner who is ready to roll up your sleeves and make a new role your own!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-time HR business partner experience in the SaaS or other industries, working with leaders across all aspects of an organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong understanding of human resources best practices, employment law, and employee relations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable judgment and ability to navigate ambiguity as situations require\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication, and cross-functional collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and influential mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb organizational skills, attention to detail, and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-motivating, leadership attitude that others look up to and emulate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust multitasking skills and comfort wearing many hats at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $129,000/year, with an expected On Target Earnings (OTE) between $95,000 and $143,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7997454?gh_jid=7997454","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3468652,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997454,"updated_at":"2026-07-16T15:07:13-04:00","requisition_id":"R1476","title":"People Solutions Coordinator (fixed term)","company_name":"Braze","first_published":"2026-06-18T11:09:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div id=\u0026quot;C072RMW0Y2V-1780497497.437179-thread-list-Thread_1780498247.687809\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;C072RMW0Y2V-1780497497.437179-thread-list-Thread_1780498247.687809\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a part of the Braze People team, the People Solutions team plays a pivotal role in supporting the overall employee lifecycle and optimizing processes to align with business needs. The People Solutions Coordinator will provide valuable support across various People functions, ensuring accuracy and integrity of our processes and compliance. They will also serve as a key point of contact for all Braze employees on People-related questions and support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Team Lead, People Solutions, and sits within the People Operations function, but will also have the opportunity to work closely with all functions across the People Department.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note that this is a 13 months fixed term position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the People Solutions Coordinator, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain a thorough understanding of our HR policies, procedures, and local employment laws, ensuring compliance with a focus on Brazil \u0026amp;amp; US requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the employee lifecyle by executing key processes in Workday, including onboarding and employee changes, while ensuring accuracy and integrity of employee data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first point of contact for global employee inquiries through our ticketing system, delivering timely, high-quality support in line with our SLAs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional People teams to route and escalate inquiries as needed, ensuring timely and efficient resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team members and management to identify opportunities for process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the People team with ad-hoc projects and operational processes, including background checks, work authorization checks, and internal audits or compliance reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and update process documentation to ensure consistency, accuracy, and scalability of People Solutions workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute as an ambassador for our culture; support People team initiatives that enhance employee engagement, development, and retention\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years experience in HR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle sensitive and confidential information with professionalism and discretion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to multitask and prioritize in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong service orientation to internal and/or external customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receptive to feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working with an HRIS system (Workday is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8000133?gh_jid=8000133","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3469048,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8000133,"updated_at":"2026-07-16T15:07:20-04:00","requisition_id":"R1484","title":"Proposal Writer","company_name":"Braze","first_published":"2026-06-24T04:21:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s RFP Program provides sales and solutions teams with tools, resources, and support to respond to customer RFx requests efficiently and effectively. The EMEA-based Proposal Writer is a newly created role and will help further scale the RFP Program by contributing in two key areas: 1) regional program support, including content development and team enablement across EMEA markets; and 2) hands-on proposal management on a selection of strategic EMEA bids.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Regional Program Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Content management and curation: Manage and curate EMEA-specific Q\u0026amp;amp;A libraries and unstructured content sources within Braze’s AI-native RFP response platform, ensuring regional information is fresh, accurate, and tailored to local market needs.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Localization:\u0026lt;/strong\u0026gt; Adapt global program tools, templates, and processes to fit EMEA market nuances and regional procurement requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enablement:\u0026lt;/strong\u0026gt; Deliver regional training on RFP tools, processes, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Documentation:\u0026lt;/strong\u0026gt; Maintain clear process documentation and playbooks for the EMEA region.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Continuous Quality Improvement: Gather and analyze feedback from internal stakeholders to identify and drive program improvement initiatives.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Direct Support for Strategic Bids\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proposal Management:\u0026lt;/strong\u0026gt; Lead the end-to-end proposal process for a select of strategic EMEA bids (managing timelines, coordinating stakeholders, facilitating reviews, and ensuring final submission quality).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proposal Writing:\u0026lt;/strong\u0026gt; Write, edit, and refine proposal content, translating complex product and technical capabilities into clear, compelling, and client-facing responses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner with cross-functional stakeholders (e.g., Sales, Solutions Consulting, Legal, Security, and Marketing) to extract inputs and resolve open issues and blockers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lessons Learned:\u0026lt;/strong\u0026gt; Lead post-mortems on supported bids to capture lessons learned and improve proposal content and processes over time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proposal Professional:\u0026lt;/strong\u0026gt; 3–5 years of experience in proposal writing, bid coordination, or a related function, ideally within a b2b SaaS or technology environment; familiarity with EMEA procurement processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Organized and Dependable:\u0026lt;/strong\u0026gt; Comfortable managing multiple deadlines and workstreams with high attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Writer:\u0026lt;/strong\u0026gt; Able to synthesize technical details and product architecture into clear, well-structured prose under deadline pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative:\u0026lt;/strong\u0026gt; Skilled at building relationships and driving accountability across various internal teams (Sales, Legal, Security) to secure necessary inputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptable and Curious:\u0026lt;/strong\u0026gt; Comfortable in a role that may evolve, and motivated to help build and improve the regional support model and global RFP Program over time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI-native RFP platforms or knowledge management tools (such as Responsive, Loopio, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in an additional European language (e.g., French, German, or Spanish)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8079531?gh_jid=8079531","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500392,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079531,"updated_at":"2026-07-23T04:47:11-04:00","requisition_id":"R1606","title":"Recruiter II (Fixed-Term Employee)","company_name":"Braze","first_published":"2026-07-23T04:47:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;We’re looking for a world class Recruiter to help build and scale our global Go-to-Market teams. This person should be excited to design and execute customized candidate recruiting plans while also being a point person for all things hiring with our hiring managers.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;*Must be available to commute to London regularly. 6 Month Fixed-Term Contract\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, recruit, and hire top talent for our GTM teams, with a specific focus on Post-Sales teams like Customer Success, Global Services \u0026amp;amp; Support, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the end-to-end recruiting lifecycle from sourcing to offer acceptance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with hiring managers on hiring needs and priorities to implement best-in-class talent acquisition strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Screen candidates and facilitate debrief sessions to identify the best talent for each role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the effectiveness of all recruiting efforts leveraging data analysis and dashboard reporting, with specific attention paid to continued flow of candidates through the recruiting pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilise broader trends and data in the business and industry to continuously improve the company’s brand from a hiring perspective, scale recruiting processes and systems, and contribute to the broader talent acquisition strategic planning process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and provide guidance to fellow recruiting team peers to continuously develop our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of full life cycle recruiting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven organisational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage projects and simultaneously prioritise the talent acquisition flow in an environment with competing demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and analytical mindset, with a track-record of not only reporting and analysing key recruiting metrics/data for quick-problem solving in the recruiting flow, but also contribute to developing a comprehensive recruiting plan and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Greenhouse ATS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with candidates in the SaaS/Cloud industry is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8074874?gh_jid=8074874","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3498588,"location":{"name":"Bucharest"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8074874,"updated_at":"2026-07-23T08:21:27-04:00","requisition_id":"R1598","title":"Recruitment Coordinator","company_name":"Braze","first_published":"2026-07-22T05:30:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an enthusiastic Recruitment Coordinator to be an integral part of our Talent Team! You will be involved in many aspects of the recruitment process, ranging from communicating with candidates, partnering with recruiters and hiring managers, and assisting with team projects. The ideal candidate is highly organized, detail-oriented, and a team player.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support a team of recruiters with day-to-day scheduling of interviews and managing communications with candidates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide recruiting operations support through job creation, posting, and ensuring all recruitment activities are accurately tracked in our HRIS, Workday and applicant tracking system, Greenhouse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver a high-quality candidate experience to every candidate who interviews at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate exceptional partnerships with recruiters, hiring managers, and recruitment coordinators prioritizing timely follow-up and follow-through, thoroughness in work, and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Talent team in ad hoc process improvement initiatives and other projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ year of professional experience in a recruiting-related or similar coordinator role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least one applicant tracking system, ideally Greenhouse. Experience with GoodTime and Workday is a plus!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Applications (Gmail, Calendar, and Drive)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated excellence in organization and time management, while prioritizing strong written and verbal communication\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong team player who demonstrates interest and ability in contributing to the Talent team’s success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to problem solve in a fast-paced environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scope of position\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Supports a team of recruiters with day-to-day scheduling of interviews (onsite, virtual, panel, and reschedules)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manages candidate communications to ensure a professional and timely experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides recruiting operations support, including job creation, posting, and accurate tracking of activities in Greenhouse and Workday\u0026lt;br\u0026gt;Partners with recruiters and hiring managers to deliver a consistent, high-quality candidate experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participates in team meetings and shares observations to support process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners with other Recruitment Coordinators to balance scheduling load and ensure coverage\u0026lt;br\u0026gt;Assists in ad hoc TA projects or reporting efforts under recruiter/manager guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalates issues, scheduling conflicts, or process bottlenecks promptly to recruiter or manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Begins to partake in broader TA team and RC lead projects\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Attributes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and detail-oriented with strong time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive communicator with candidates, recruiters, and hiring managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick learner with curiosity about recruiting systems, processes, and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dependable team player who demonstrates follow-through and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eager to grow skills and responsibilities with openness to feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Google suite skills; experience with Greenhouse and/or Workday is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates good judgment on when to seek guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to handle multiple competing priorities in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the Romania the pay range for this position at the start of employment is expected to be between 113.400 RON and 161.100 RON/year gross with an expected On Target Earnings (OTE) between 126.000 RON and 179.000 RON/year gross (including bonus or commission).\u0026lt;br\u0026gt;The split between the base and bonus/commission for this role is 90/10.\u0026lt;br\u0026gt;Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":209829,"name":"Bucharest","location":"Bucharest","child_ids":[],"parent_id":105346}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8014700?gh_jid=8014700","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3474798,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8014700,"updated_at":"2026-07-16T15:08:12-04:00","requisition_id":"R1513","title":"Recruitment Coordinator (fixed term)","company_name":"Braze","first_published":"2026-06-18T10:05:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an enthusiastic Recruitment Coordinator to be an integral part of our Talent Team! You will be involved in many aspects of the recruitment process, ranging from communicating with candidates, partnering with recruiters and hiring managers, and assisting with team projects. The ideal candidate is highly organized, detail-oriented, and a team player.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note that this is a 6 months fixed term position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support a team of recruiters with day-to-day scheduling of interviews and managing communications with candidates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide recruiting operations support through job creation, posting, and ensuring all recruitment activities are accurately tracked in our HRIS, Workday and applicant tracking system, Greenhouse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver a high-quality candidate experience to every candidate who interviews at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate exceptional partnerships with recruiters, hiring managers, and recruitment coordinators prioritizing timely follow-up and follow-through, thoroughness in work, and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Talent team in ad hoc process improvement initiatives and other projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ year of professional experience in a recruiting-related or similar coordinator role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least one applicant tracking system, ideally Greenhouse. Experience with GoodTime and Workday is a plus!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Applications (Gmail, Calendar, and Drive)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated excellence in organization and time management, while prioritizing strong written and verbal communication\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong team player who demonstrates interest and ability in contributing to the Talent team’s success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to problem solve in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8060328?gh_jid=8060328","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3493259,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060328,"updated_at":"2026-07-16T15:10:24-04:00","requisition_id":"R1576","title":"Sales Compensation Analyst","company_name":"Braze","first_published":"2026-07-14T16:40:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a diligent and detail-oriented Sales Compensation Analyst to join our global Sales Compensation team in São Paulo. This role is the operational backbone of our commission function, ensuring Braze’s global sales team is paid accurately and on time, every month. Reporting to the Senior Manager, Sales Compensation, you will execute within a centrally coordinated global commissions operation, partnering with colleagues across multiple regions and departments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is instrumental in maintaining the integrity of our sales compensation processes and directly supports the motivation of our sales team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monthly Calculation \u0026amp;amp; Payment:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer the monthly calculation and payment of sales incentive compensation for all commissionable employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform monthly audits and data reviews to ensure commission accuracy and compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Inquiry Resolution:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for all sales incentive compensation-related inquiries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve commission disputes efficiently and process necessary corrections or adjustments in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;New Hire Support:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate and timely distribution of sales compensation letters to new hires\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate new hires on their incentive compensation plan and guide them on accessing their monthly commission statements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Audit Support:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support external audit firms on commission-related matters, ensuring all requested documentation and information are supplied promptly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain thorough records and audit trails for all compensation transactions and adjustments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compensation Plan Execution:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the execution and administration of sales compensation plans, policies, and processes as directed each fiscal year or as business needs evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Senior Manager and cross-functional teams (Sales, Finance, RevOps) to ensure plan logic is implemented accurately in our compensation tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Education \u0026amp;amp; Experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or other quantitative and technical related fields\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–3+ years of experience in sales compensation, finance, accounting, data analytics or engineering roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience supporting commissions for a global sales organization, supporting hundreds of commissionable employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Skills \u0026amp;amp; Competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Language: Business-level English proficiency (written and verbal) is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ICM Tools: Hands-on experience with an Incentive Compensation Management (ICM) platform is required. CaptivateIQ is strongly preferred; experience with Xactly or Varicent is also accepted\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRM \u0026amp;amp; Reporting: Experience with Salesforce. Familiarity with reporting tools such as Tableau, Looker, or Power BI is beneficial\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data \u0026amp;amp; Analytics: Proficiency in Microsoft Excel (advanced formulas, pivot tables, lookups) is required. Experience with SQL or data querying tools is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compliance: Familiarity with SOX compliance and process documentation is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, both written and verbal, with the ability to clearly explain complex compensation plans and processes to sales stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and mathematical skills with a keen eye for detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently, prioritize under deadlines, and manage end-to-end commission close cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills and the ability to handle sensitive and confidential information with discretion\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7984582?gh_jid=7984582","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3464943,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7984582,"updated_at":"2026-07-20T22:59:12-04:00","requisition_id":"05061","title":"Sales Director, Enterprise","company_name":"Braze","first_published":"2026-07-20T22:59:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform.\u0026amp;nbsp; We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading, and developing a team of enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market.\u0026amp;nbsp; Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base.\u0026amp;nbsp; As a front-line leader whose team addresses the problems of customers across multiple industries, you should have strong business acumen, and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commitment to achieving numerical goals, with the ability to effectively plan, execute actions, and manage progress toward those goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate, where appropriate, in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the “voice of Braze” in prospect, customer and industry forums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our enterprise and global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of successful experience leading a team of at least five quota-carrying Enterprise Account Executives\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-lifecycle of a SaaS customer: prospecting, acquisition, retention and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8017215?gh_jid=8017215","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3475810,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8017215,"updated_at":"2026-07-16T15:08:16-04:00","requisition_id":"R1516","title":"Sales Director, Scale Retail","company_name":"Braze","first_published":"2026-06-18T17:08:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze\u0026#39;s market-leading Customer Journey Orchestration platform. We\u0026#39;re looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of mid-market/scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers within retail, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. A key focus of this role is verticalization: developing and operationalizing go-to-market strategies and repeatable sales playbooks tailored to the retail and consumer goods sectors. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of proven experience in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into retail and/ or consumer brand prospects is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions that enable your team to sell with precision and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the \u0026quot;voice of Braze\u0026quot; in prospect, customer, and industry forums, including retail-specific conferences and trade events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $163,000/year, with an expected On Target Earnings (OTE) between $218,000 and $324,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8017115?gh_jid=8017115","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3475810,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8017115,"updated_at":"2026-07-16T15:08:16-04:00","requisition_id":"R1516","title":"Sales Director, Scale Retail","company_name":"Braze","first_published":"2026-06-18T17:08:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze\u0026#39;s market-leading Customer Journey Orchestration platform. We\u0026#39;re looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of mid-market/scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers within retail, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. A key focus of this role is verticalization: developing and operationalizing go-to-market strategies and repeatable sales playbooks tailored to the retail and consumer goods sectors. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of proven experience in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into retail and/ or consumer brand prospects is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions that enable your team to sell with precision and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the \u0026quot;voice of Braze\u0026quot; in prospect, customer, and industry forums, including retail-specific conferences and trade events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $114,000 and $171,000/year, with an expected On Target Earnings (OTE) between $228,000 and $341,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8017228?gh_jid=8017228","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3475810,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8017228,"updated_at":"2026-07-16T15:08:16-04:00","requisition_id":"R1516","title":"Sales Director, Scale Retail","company_name":"Braze","first_published":"2026-06-18T17:08:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze\u0026#39;s market-leading Customer Journey Orchestration platform. We\u0026#39;re looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of mid-market/scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers within retail, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. A key focus of this role is verticalization: developing and operationalizing go-to-market strategies and repeatable sales playbooks tailored to the retail and consumer goods sectors. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of proven experience in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into retail and/ or consumer brand prospects is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions that enable your team to sell with precision and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the \u0026quot;voice of Braze\u0026quot; in prospect, customer, and industry forums, including retail-specific conferences and trade events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $120,000 and $181,000/year, with an expected On Target Earnings (OTE) between $240,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8017222?gh_jid=8017222","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3475810,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8017222,"updated_at":"2026-07-16T15:08:16-04:00","requisition_id":"R1516","title":"Sales Director, Scale Retail","company_name":"Braze","first_published":"2026-06-18T17:08:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze\u0026#39;s market-leading Customer Journey Orchestration platform. We\u0026#39;re looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of mid-market/scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers within retail, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. A key focus of this role is verticalization: developing and operationalizing go-to-market strategies and repeatable sales playbooks tailored to the retail and consumer goods sectors. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of proven experience in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into retail and/ or consumer brand prospects is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions that enable your team to sell with precision and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the \u0026quot;voice of Braze\u0026quot; in prospect, customer, and industry forums, including retail-specific conferences and trade events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $120,000 and $181,000/year, with an expected On Target Earnings (OTE) between $240,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7943440?gh_jid=7943440","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3450619,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7943440,"updated_at":"2026-07-16T15:05:44-04:00","requisition_id":"R1400","title":"Sales Operations Lead","company_name":"Braze","first_published":"2026-05-27T11:07:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As the Sales Operations Lead, Capacity Planning, you will play a critical role in shaping the global sales organization at Braze. You will be responsible for designing and optimizing our sales capacity, headcount planning, coverage models, role structures, and compensation plans to ensure we achieve our ambitious growth targets. This highly analytical and strategic role will partner closely with Sales Leadership, Finance, and the People Team to drive data-driven decisions and operational excellence across Braze’s global sales team.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Global Capacity \u0026amp;amp; Headcount Planning\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the global sales capacity model to ensure the global organization is scaling as planned (headcount, ramp, productivity), partnering with Regional Ops, FP\u0026amp;amp;A, People Team, and Sales Leadership to maintain alignment with budget, hiring strategies, and business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain models to forecast sales headcount needs based on growth targets, productivity assumptions, attrition impacts, and market opportunity for all Revenue teams (Sales, Account Management, Business Development, Solutions Consulting, Partnerships).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on actual vs. planned headcount and capacity, identifying gaps and recommending corrective actions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Sales Coverage Models\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and optimize sales coverage models (e.g., geographic, segment, vertical, named accounts) to maximize market penetration and sales productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze performance data to recommend adjustments to coverage strategies as the business evolves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across the Sales Operations team to ensure equitable and efficient distribution of accounts, territories, and headcount across regions and teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Role Design and Sales Structure\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and refine sales roles, responsibilities, and organizational structure to support business objectives and headcount plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Regional Ops, People Team, and Sales Leadership to implement new roles or changes to the sales org structure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Benchmark against industry best practices and evolving GTM strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Scenario Modeling\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain robust modeling scenario models to evaluate the impact of different sales strategies, organizational changes, headcount allocations, or market conditions during annual and quarterly planning cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide actionable insights and recommendations to leadership based on scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Sales Plan Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the development, rollout, and ongoing management of sales plans, including quotas, targets, headcount allocation, and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure sales plans are aligned with company goals and are clearly communicated to the sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor plan effectiveness and recommend adjustments as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Compensation Plan \u0026amp;amp; Incentive Design\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement sales compensation and incentive plans that drive desired behaviors and align with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Commissions team to model plan outcomes to ensure fairness, competitiveness, and cost-effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership, the People Team and Finance to manage plan governance, communication, and administration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or related field, preferably in SaaS or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and modeling skills; advanced proficiency in Excel/Google Sheets and experience with BI tools (e.g., Tableau, Looker).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience with sales capacity and headcount planning, coverage modeling, and compensation design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, dynamic, and global environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Finance, Economics, or related field preferred; MBA or similar advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 and $135,000/year, with an expected On Target Earnings (OTE) between $120,000 and $153,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7960559?gh_jid=7960559","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3450619,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7960559,"updated_at":"2026-07-16T15:05:44-04:00","requisition_id":"R1400","title":"Sales Operations Lead ","company_name":"Braze","first_published":"2026-05-27T11:07:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As the Sales Operations Lead, Capacity Planning, you will play a critical role in shaping the global sales organization at Braze. You will be responsible for designing and optimizing our sales capacity, headcount planning, coverage models, role structures, and compensation plans to ensure we achieve our ambitious growth targets. This highly analytical and strategic role will partner closely with Sales Leadership, Finance, and the People Team to drive data-driven decisions and operational excellence across Braze’s global sales team.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Global Capacity \u0026amp;amp; Headcount Planning\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the global sales capacity model to ensure the global organization is scaling as planned (headcount, ramp, productivity), partnering with Regional Ops, FP\u0026amp;amp;A, People Team, and Sales Leadership to maintain alignment with budget, hiring strategies, and business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain models to forecast sales headcount needs based on growth targets, productivity assumptions, attrition impacts, and market opportunity for all Revenue teams (Sales, Account Management, Business Development, Solutions Consulting, Partnerships).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on actual vs. planned headcount and capacity, identifying gaps and recommending corrective actions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Sales Coverage Models\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and optimize sales coverage models (e.g., geographic, segment, vertical, named accounts) to maximize market penetration and sales productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze performance data to recommend adjustments to coverage strategies as the business evolves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across the Sales Operations team to ensure equitable and efficient distribution of accounts, territories, and headcount across regions and teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Role Design and Sales Structure\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and refine sales roles, responsibilities, and organizational structure to support business objectives and headcount plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Regional Ops, People Team, and Sales Leadership to implement new roles or changes to the sales org structure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Benchmark against industry best practices and evolving GTM strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Scenario Modeling\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain robust modeling scenario models to evaluate the impact of different sales strategies, organizational changes, headcount allocations, or market conditions during annual and quarterly planning cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide actionable insights and recommendations to leadership based on scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Sales Plan Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the development, rollout, and ongoing management of sales plans, including quotas, targets, headcount allocation, and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure sales plans are aligned with company goals and are clearly communicated to the sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor plan effectiveness and recommend adjustments as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Compensation Plan \u0026amp;amp; Incentive Design\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement sales compensation and incentive plans that drive desired behaviors and align with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Commissions team to model plan outcomes to ensure fairness, competitiveness, and cost-effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership, the People Team and Finance to manage plan governance, communication, and administration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or related field, preferably in SaaS or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and modeling skills; advanced proficiency in Excel/Google Sheets and experience with BI tools (e.g., Tableau, Looker).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience with sales capacity and headcount planning, coverage modeling, and compensation design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, dynamic, and global environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Finance, Economics, or related field preferred; MBA or similar advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 and $135,000/year, with an expected On Target Earnings (OTE) between $120,000 and $153,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8069434?gh_jid=8069434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3496448,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8069434,"updated_at":"2026-07-20T14:27:55-04:00","requisition_id":"R1586","title":"Senior Account Executive, Emerging Enterprise","company_name":"Braze","first_published":"2026-07-20T14:27:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Emerging Enterprise General Business team, you will own the full sales cycle from prospecting to close, working as a relentless \u0026quot;hunter\u0026quot; focused entirely on net-new customer acquisition. This role is dedicated 100% to breaking into untapped logos within Braze\u0026#39;s Emerging Enterprise segment — defined as companies with between 1,000 and 2,000 employees — with no account management or existing-customer responsibilities. You will dedicate all of your energy to identifying, prioritizing, outreaching to, and ultimately closing new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s \u0026quot;General Business\u0026quot; segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health \u0026amp;amp; Life Sciences, Travel \u0026amp;amp; Hospitality, and Technology, among others. Typical new-business deal sizes range from $200K to $1M+ per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business, working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Join a scaling, diverse, and tight-knit team united by mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience selling SaaS solutions to enterprise clients, plus at least 5 years of overall industry experience. Background in Enterprise Sales for Marketing Technology preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline through outbound prospecting and collaboration with internal teams — business development, marketing, and technology \u0026amp;amp; agency partners — thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You\u0026#39;re a natural storyteller and an attentive listener, with excellent verbal, written, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to navigate large organizations — quickly identifying key decision-makers and understanding their buying processes for substantial SaaS investments — and how to mobilize distributed, global organizations to accelerate cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a proven track record of forecasting accuracy and operational rigor, ensuring forecasts and opportunity details are kept up to date, leading productive deal reviews, and keeping MEDDPICC scorecards updated regularly. You keep internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. You adapt quickly to new cloud applications and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the MEDDPICC framework; Command of the Message experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You\u0026#39;re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $158,000/year, with an expected On Target Earnings (OTE) between $214,000 and $321,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8074838?gh_jid=8074838","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3496448,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8074838,"updated_at":"2026-07-20T14:27:56-04:00","requisition_id":"R1586","title":"Senior Account Executive, Emerging Enterprise","company_name":"Braze","first_published":"2026-07-20T14:27:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Emerging Enterprise General Business team, you will own the full sales cycle from prospecting to close, working as a relentless \u0026quot;hunter\u0026quot; focused entirely on net-new customer acquisition. This role is dedicated 100% to breaking into untapped logos within Braze\u0026#39;s Emerging Enterprise segment — defined as companies with between 1,000 and 2,000 employees — with no account management or existing-customer responsibilities. You will dedicate all of your energy to identifying, prioritizing, outreaching to, and ultimately closing new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s \u0026quot;General Business\u0026quot; segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health \u0026amp;amp; Life Sciences, Travel \u0026amp;amp; Hospitality, and Technology, among others. Typical new-business deal sizes range from $200K to $1M+ per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business, working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Join a scaling, diverse, and tight-knit team united by mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience selling SaaS solutions to enterprise clients, plus at least 5 years of overall industry experience. Background in Enterprise Sales for Marketing Technology preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline through outbound prospecting and collaboration with internal teams — business development, marketing, and technology \u0026amp;amp; agency partners — thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You\u0026#39;re a natural storyteller and an attentive listener, with excellent verbal, written, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to navigate large organizations — quickly identifying key decision-makers and understanding their buying processes for substantial SaaS investments — and how to mobilize distributed, global organizations to accelerate cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a proven track record of forecasting accuracy and operational rigor, ensuring forecasts and opportunity details are kept up to date, leading productive deal reviews, and keeping MEDDPICC scorecards updated regularly. You keep internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. You adapt quickly to new cloud applications and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the MEDDPICC framework; Command of the Message experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You\u0026#39;re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $158,000/year, with an expected On Target Earnings (OTE) between $214,000 and $321,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8025693?gh_jid=8025693","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479296,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8025693,"updated_at":"2026-07-16T15:08:50-04:00","requisition_id":"R1532","title":"Senior Account Executive, Scale","company_name":"Braze","first_published":"2026-07-02T10:28:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;br\u0026gt;As an Account Executive on our Scale team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;br\u0026gt;Join a scaling, diverse, and tight knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but are united by a commitment to mutual collaboration, growth mindset, and relentless optimism in pursuit of success.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8014514?gh_jid=8014514","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8014514,"updated_at":"2026-07-16T15:07:59-04:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $XX and $XX/year, with an expected On Target Earnings (OTE) between $YY and $YY/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8014513?gh_jid=8014513","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8014513,"updated_at":"2026-07-16T15:07:59-04:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,000 and $193,000/year, with an expected On Target Earnings (OTE) between $288,000 - $386,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8010543?gh_jid=8010543","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8010543,"updated_at":"2026-07-16T15:07:59-04:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $151,000 and $198,500/year, with an expected On Target Earnings (OTE) between $302,000 - $397,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7769071?gh_jid=7769071","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3398506,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7769071,"updated_at":"2026-07-16T15:03:56-04:00","requisition_id":"R1245","title":"Senior AI Success Manager","company_name":"Braze","first_published":"2026-03-31T13:30:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Principal AI Success Manager to build meaningful relationships across our customers\u0026#39; organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with implementation and data science teams to drive the success of AI use cases with our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team to drive renewals \u0026amp;amp; upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of customers\u0026#39; business context and pain points to facilitate the strategic mapping of Braze\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as strategic partners to guide our customers in maximizing business value from their use of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize and communicate stories based on customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze’s product \u0026amp;amp; marketing teams to ensure a customer-centric product roadmap\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of the company, working alongside our customers to help them succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: You can express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20% travel to customers is expected\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7769077?gh_jid=7769077","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3398506,"location":{"name":"Denver"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7769077,"updated_at":"2026-07-16T15:03:56-04:00","requisition_id":"R1245","title":"Senior AI Success Manager","company_name":"Braze","first_published":"2026-03-31T13:30:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Principal AI Success Manager to build meaningful relationships across our customers\u0026#39; organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with implementation and data science teams to drive the success of AI use cases with our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team to drive renewals \u0026amp;amp; upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of customers\u0026#39; business context and pain points to facilitate the strategic mapping of Braze\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as strategic partners to guide our customers in maximizing business value from their use of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize and communicate stories based on customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze’s product \u0026amp;amp; marketing teams to ensure a customer-centric product roadmap\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of the company, working alongside our customers to help them succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: You can express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20% travel to customers is expected\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7752250?gh_jid=7752250","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3398506,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7752250,"updated_at":"2026-07-16T15:03:56-04:00","requisition_id":"R1245","title":"Senior AI Success Manager","company_name":"Braze","first_published":"2026-03-31T13:30:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Principal AI Success Manager to build meaningful relationships across our customers\u0026#39; organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with implementation and data science teams to drive the success of AI use cases with our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team to drive renewals \u0026amp;amp; upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of customers\u0026#39; business context and pain points to facilitate the strategic mapping of Braze\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as strategic partners to guide our customers in maximizing business value from their use of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize and communicate stories based on customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze’s product \u0026amp;amp; marketing teams to ensure a customer-centric product roadmap\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of the company, working alongside our customers to help them succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: You can express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20% travel to customers is expected\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7769085?gh_jid=7769085","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3398506,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7769085,"updated_at":"2026-07-16T15:03:56-04:00","requisition_id":"R1245","title":"Senior AI Success Manager","company_name":"Braze","first_published":"2026-03-31T13:30:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Principal AI Success Manager to build meaningful relationships across our customers\u0026#39; organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with implementation and data science teams to drive the success of AI use cases with our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team to drive renewals \u0026amp;amp; upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of customers\u0026#39; business context and pain points to facilitate the strategic mapping of Braze\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as strategic partners to guide our customers in maximizing business value from their use of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize and communicate stories based on customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze’s product \u0026amp;amp; marketing teams to ensure a customer-centric product roadmap\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of the company, working alongside our customers to help them succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: You can express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20% travel to customers is expected\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7981993?gh_jid=7981993","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3464103,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7981993,"updated_at":"2026-07-23T09:31:33-04:00","requisition_id":"R1445","title":"Senior Business Development Representative","company_name":"Braze","first_published":"2026-07-23T08:14:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7818850?gh_jid=7818850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3413800,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7818850,"updated_at":"2026-07-16T15:04:35-04:00","requisition_id":"R1306","title":"Senior Business Development Representative","company_name":"Braze","first_published":"2026-04-16T08:52:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7842456?gh_jid=7842456","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3419180,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7842456,"updated_at":"2026-07-16T15:04:47-04:00","requisition_id":"R1331","title":"Senior Business Operations Manager","company_name":"Braze","first_published":"2026-04-22T15:56:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Business Operations Manager, you will drive the tactical execution of cross-functional projects, with a particular focus on go-to-market and revenue initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage Strategic GTM Programs: take end-to-end ownership of high-visibility initiatives, core tracking milestones, and strategic programs across the go-to-market organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve Problems Consultatively: act as a trusted partner to revenue leadership by dissecting complex operational issues and presenting clear, actionable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Cross-Functional Teams: establish clear, structured workflows to keep busy stakeholders and business leadership aligned to critical deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver Data-Driven Insights: maintain accurate process documentation and share analytical insights with leadership to guide strategic decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement AI and Automation: identify manual bottlenecks and deploy generative AI tools to streamline workflows and increase overall program velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7+ years of experience in Business Operations, Revenue Operations (RevOps), or GTM Program Management within a fast-paced SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Executive Presence: you are highly collaborative but completely comfortable putting yourself out there to engage with senior leadership, raise concerns, and drive alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High Autonomy \u0026amp;amp; Strategic Ownership: you have a proven track record of acting with a high degree of independence, meaning you are completely comfortable shaping a path forward and defining strategy with limited oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Native to Project Management tools like Jira and/or Asana to build out dependencies and track massive timelines\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8081873?gh_jid=8081873","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501476,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8081873,"updated_at":"2026-07-27T12:05:58-04:00","requisition_id":"R1619","title":"Senior Business Operations Manager","company_name":"Braze","first_published":"2026-07-27T12:05:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Chief Business Office (CBO) Business Operations team is seeking a\u0026amp;nbsp;Senior Business Operations Manager to drive financial rigor, operational consistency, and strategic alignment across day-to-day operations for the CBO Organization. We are looking for a self-motivated, deeply analytical, and high-energy professional to design, own, and optimize critical business processes, financial frameworks, and strategic initiatives that support the Chief Business Officer (CBO) organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strong self-starter who is expected to operate with high autonomy, maintain rigorous accountability, and serve as a proactive strategic thought partner to leadership. You excel at translating broad goals into structured operational frameworks, managing senior stakeholder relationships, and handling sensitive company data with absolute discretion and confidentiality.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive full program ownership for CBO budgets, including AI-specific costs and ROI, and tie back to broader LRP financial process and models, establishing end-to-end operational workflows, financial discipline, and strategic accountability across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead budget allocation recommendations and scenario modeling to provide leadership with data-driven alternatives and impact analyses during strategic planning pivots\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and deliver Long Range Plan (LRP) and Annual Planning Financial inputs for the Chief Business Officer, collaborating closely with strategic stakeholders to build multi-year financial projections that align with overarching corporate visions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive high-impact strategic initiatives using program management best practices, ensuring complex, cross-functional programs are delivered on time, within scope, and aligned with core leadership objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Streamline core operational processes and infrastructure by evaluating and implementing AI tools and automated workflows that scale efficiency, eliminate functional silos, and track ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead ongoing change management and organizational agility, building robust mitigation strategies to navigate risks and blockers to drive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring 7+ years of experience in Business Operations, Program Management, Strategic Finance, Strategy Consulting, or a highly analytical corporate strategy role within a fast-paced, scaling environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate high autonomy and strong strategic partnership skills, with a proven history of acting as a trusted advisor to organizational leadership and driving complex programs end-to-end with minimal guidance, driving business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit advanced financial and operational rigor, backed by deep financial acumen and a track record of driving complex annual planning processes, managing multi-million dollar budgets, and executing data-driven resource scenario modeling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a demonstrated mastery over strategic initiatives, with extensive expertise in architecting and steering large-scale, cross-functional programs using industry-standard program management frameworks and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong executive presence and stakeholder influence, paired with exceptional communication skills and a natural ability to synthesize complex operational or financial narratives into clear insights for C-suite and executive leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a forward-thinking approach to tech strategy and AI fluency, including practical experience evaluating, implementing, and scaling AI tools and automated workflows to optimize team efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model uncompromising accountability, discretion, and meticulous attention to detail, alongside superior organizational skills and a proven ability to manage highly sensitive company and financial records with absolute confidentiality, skills, and a passion for building standardized, scalable financial processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energetic and adaptable approach to managing a fluid portfolio of projects across global teams in multiple time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to travel as required by business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $118,000 and $186,000/year, with an expected On Target Earnings (OTE) between $133,000 and $210,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7956629?gh_jid=7956629","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3374988,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7956629,"updated_at":"2026-07-16T15:03:41-04:00","requisition_id":"R1175","title":"Senior Data Scientist (AI Deployment)","company_name":"Braze","first_published":"2026-05-25T15:09:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: you write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: you identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: you stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8001658?gh_jid=8001658","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3468685,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8001658,"updated_at":"2026-07-16T15:07:15-04:00","requisition_id":"R1477","title":" Senior Director, Community \u0026 Advocacy","company_name":"Braze","first_published":"2026-06-11T16:56:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Braze powers the world\u0026#39;s most ambitious consumer engagement programs — and the Braze Community is the practitioners, certified experts, and ambassadors who run them, building their careers and defining the standard for the discipline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own that ecosystem: our flagship community platform, our customer advocacy program, our executive Customer Advisory Boards, and our customer storytelling motion. You\u0026#39;ll lead a focused, senior team of five and partner closely with Product Marketing, Content Marketing, Customer Experience, Demand Generation, and our events teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These programs are healthy, growing, and genuinely loved — tens of thousands of practitioners in the product monthly, a digital community in the thousands, champions in the hundreds. What they are not yet is fully wired into how Braze retains and grows customers. That\u0026#39;s the job: take programs people admire and make them programs the business runs on.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the community function.\u0026lt;/strong\u0026gt; Own the strategy and operating cadence of Braze Bonfire — online forums, regional meetups, and recognition programs. Engagement is the foundation, and you\u0026#39;ll keep raising that bar — but it isn\u0026#39;t the finish line. Wire the community into how Braze operates: community signals feeding account health and CS workflows, support deflection measured, and meetups planned jointly with our regional events strategy as a deliberate retention and expansion lever, not a parallel calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the advocacy function.\u0026lt;/strong\u0026gt; Own Braze Customer Champions end-to-end: a tiered program producing a steady supply of references, speakers, storytellers, and product co-creators. Make pulling from the champion bench the default move for every customer-facing team. Measure influence with rigor: pipeline-touched, references-sourced, advocacy-led content produced.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own our Customer Advisory Boards.\u0026lt;/strong\u0026gt; Run a small number of high-stakes CABs aligned to Braze\u0026#39;s flagship moments. Build the executive-to-executive experience that earns time from our most strategic customers, and partner with Product and PMM to turn customer insight into roadmap and narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own customer storytelling.\u0026lt;/strong\u0026gt; Stand up the testimonial capture motion across video, written, and quotable formats, and keep customer voices flowing into case studies, campaigns, and analyst-facing programs with PMM and Content Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect community, advocacy, and learning.\u0026lt;/strong\u0026gt; Braze is building a unified customer empowerment ecosystem — learner → community participant → advocate → champion. You\u0026#39;ll co-design the journeys, shared identity, and measurement framework that make it feel like one experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead and develop a team.\u0026lt;/strong\u0026gt; Your team of five — digital community, advocacy (principal + specialist), and community \u0026amp;amp; learning events (manager + specialist) — is a high-ownership group where every person carries a program. Set direction, raise the bar, and develop them, while operating credibly with VPs and SVPs across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Run the function on numbers.\u0026lt;/strong\u0026gt; Own a clear KPI tree: engagement, advocacy influence dollars, share of at-risk and expansion accounts touched by community and events motions, CAB follow-through, story volume and utilization. Build investment cases on that framework.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve led a customer advocacy program at scale.\u0026lt;/strong\u0026gt; You\u0026#39;ve built or substantially grown a reference, champion, or ambassador program in B2B software — the operating infrastructure, the tiers, and the GTM relationships that make teams pull from it by default.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve run a customer community of meaningful scale.\u0026lt;/strong\u0026gt; You know the difference between community as a marketing channel and community as a customer experience, and you optimize for the second because the first follows. You\u0026#39;ve lived through a migration or re-platforming and have opinions about it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re comfortable in pipeline conversations.\u0026lt;/strong\u0026gt; Influence dollars, references closed, expansion influenced — you can defend the function\u0026#39;s investment with credible numbers, as a peer to sales and CS leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You operate cross-functionally at a senior level.\u0026lt;/strong\u0026gt; PMM on storytelling, Content on narrative production, CX on advocacy enablement, Product on roadmap, Demand Gen on regional and field programs, Events on flagship moments. When you disagree with a peer, you say so and resolve it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re a builder.\u0026lt;/strong\u0026gt; A five-person team and a function whose next chapter is integration, not maintenance, reads to you as opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You develop people.\u0026lt;/strong\u0026gt; Your reports stay, grow, and become the next layer of leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You build with the tools of the moment.\u0026lt;/strong\u0026gt; New platforms, AI tooling, new operating models — you experiment and push how your team works.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Bonus\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in MarTech, customer engagement, or adjacent B2B SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background spanning both community and education / learning programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience scaling an advocacy platform (e.g., ChampionHQ, Influitive) or community platform (e.g., Higher Logic Vanilla, Bevy)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-region community programs across AMER, EMEA, and APAC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Public speaking presence and a point of view on the future of customer-led growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $139,000 and $209,000/year, with an expected On Target Earnings (OTE) between $156,000 and $235,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7997581?gh_jid=7997581","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3468685,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997581,"updated_at":"2026-07-16T15:07:15-04:00","requisition_id":"R1477","title":"Senior Director, Community \u0026 Advocacy","company_name":"Braze","first_published":"2026-06-11T16:56:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Braze powers the world\u0026#39;s most ambitious consumer engagement programs — and the Braze Community is the practitioners, certified experts, and ambassadors who run them, building their careers and defining the standard for the discipline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own that ecosystem: our flagship community platform, our customer advocacy program, our executive Customer Advisory Boards, and our customer storytelling motion. You\u0026#39;ll lead a focused, senior team of five and partner closely with Product Marketing, Content Marketing, Customer Experience, Demand Generation, and our events teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These programs are healthy, growing, and genuinely loved — tens of thousands of practitioners in the product monthly, a digital community in the thousands, champions in the hundreds. What they are not yet is fully wired into how Braze retains and grows customers. That\u0026#39;s the job: take programs people admire and make them programs the business runs on.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the community function.\u0026lt;/strong\u0026gt; Own the strategy and operating cadence of Braze Bonfire — online forums, regional meetups, and recognition programs. Engagement is the foundation, and you\u0026#39;ll keep raising that bar — but it isn\u0026#39;t the finish line. Wire the community into how Braze operates: community signals feeding account health and CS workflows, support deflection measured, and meetups planned jointly with our regional events strategy as a deliberate retention and expansion lever, not a parallel calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the advocacy function.\u0026lt;/strong\u0026gt; Own Braze Customer Champions end-to-end: a tiered program producing a steady supply of references, speakers, storytellers, and product co-creators. Make pulling from the champion bench the default move for every customer-facing team. Measure influence with rigor: pipeline-touched, references-sourced, advocacy-led content produced.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own our Customer Advisory Boards.\u0026lt;/strong\u0026gt; Run a small number of high-stakes CABs aligned to Braze\u0026#39;s flagship moments. Build the executive-to-executive experience that earns time from our most strategic customers, and partner with Product and PMM to turn customer insight into roadmap and narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own customer storytelling.\u0026lt;/strong\u0026gt; Stand up the testimonial capture motion across video, written, and quotable formats, and keep customer voices flowing into case studies, campaigns, and analyst-facing programs with PMM and Content Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect community, advocacy, and learning.\u0026lt;/strong\u0026gt; Braze is building a unified customer empowerment ecosystem — learner → community participant → advocate → champion. You\u0026#39;ll co-design the journeys, shared identity, and measurement framework that make it feel like one experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead and develop a team.\u0026lt;/strong\u0026gt; Your team of five — digital community, advocacy (principal + specialist), and community \u0026amp;amp; learning events (manager + specialist) — is a high-ownership group where every person carries a program. Set direction, raise the bar, and develop them, while operating credibly with VPs and SVPs across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Run the function on numbers.\u0026lt;/strong\u0026gt; Own a clear KPI tree: engagement, advocacy influence dollars, share of at-risk and expansion accounts touched by community and events motions, CAB follow-through, story volume and utilization. Build investment cases on that framework.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve led a customer advocacy program at scale.\u0026lt;/strong\u0026gt; You\u0026#39;ve built or substantially grown a reference, champion, or ambassador program in B2B software — the operating infrastructure, the tiers, and the GTM relationships that make teams pull from it by default.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve run a customer community of meaningful scale.\u0026lt;/strong\u0026gt; You know the difference between community as a marketing channel and community as a customer experience, and you optimize for the second because the first follows. You\u0026#39;ve lived through a migration or re-platforming and have opinions about it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re comfortable in pipeline conversations.\u0026lt;/strong\u0026gt; Influence dollars, references closed, expansion influenced — you can defend the function\u0026#39;s investment with credible numbers, as a peer to sales and CS leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You operate cross-functionally at a senior level.\u0026lt;/strong\u0026gt; PMM on storytelling, Content on narrative production, CX on advocacy enablement, Product on roadmap, Demand Gen on regional and field programs, Events on flagship moments. When you disagree with a peer, you say so and resolve it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re a builder.\u0026lt;/strong\u0026gt; A five-person team and a function whose next chapter is integration, not maintenance, reads to you as opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You develop people.\u0026lt;/strong\u0026gt; Your reports stay, grow, and become the next layer of leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You build with the tools of the moment.\u0026lt;/strong\u0026gt; New platforms, AI tooling, new operating models — you experiment and push how your team works.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Bonus\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in MarTech, customer engagement, or adjacent B2B SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background spanning both community and education / learning programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience scaling an advocacy platform (e.g., ChampionHQ, Influitive) or community platform (e.g., Higher Logic Vanilla, Bevy)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-region community programs across AMER, EMEA, and APAC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Public speaking presence and a point of view on the future of customer-led growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $232,000/year, with an expected On Target Earnings (OTE) between $174,000 and $260,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8008006?gh_jid=8008006","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3468685,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8008006,"updated_at":"2026-07-16T15:07:15-04:00","requisition_id":"R1477","title":"Senior Director, Community \u0026 Advocacy","company_name":"Braze","first_published":"2026-06-15T12:35:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Braze powers the world\u0026#39;s most ambitious consumer engagement programs — and the Braze Community is the practitioners, certified experts, and ambassadors who run them, building their careers and defining the standard for the discipline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own that ecosystem: our flagship community platform, our customer advocacy program, our executive Customer Advisory Boards, and our customer storytelling motion. You\u0026#39;ll lead a focused, senior team of five and partner closely with Product Marketing, Content Marketing, Customer Experience, Demand Generation, and our events teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These programs are healthy, growing, and genuinely loved — tens of thousands of practitioners in the product monthly, a digital community in the thousands, champions in the hundreds. What they are not yet is fully wired into how Braze retains and grows customers. That\u0026#39;s the job: take programs people admire and make them programs the business runs on.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the community function.\u0026lt;/strong\u0026gt; Own the strategy and operating cadence of Braze Bonfire — online forums, regional meetups, and recognition programs. Engagement is the foundation, and you\u0026#39;ll keep raising that bar — but it isn\u0026#39;t the finish line. Wire the community into how Braze operates: community signals feeding account health and CS workflows, support deflection measured, and meetups planned jointly with our regional events strategy as a deliberate retention and expansion lever, not a parallel calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the advocacy function.\u0026lt;/strong\u0026gt; Own Braze Customer Champions end-to-end: a tiered program producing a steady supply of references, speakers, storytellers, and product co-creators. Make pulling from the champion bench the default move for every customer-facing team. Measure influence with rigor: pipeline-touched, references-sourced, advocacy-led content produced.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own our Customer Advisory Boards.\u0026lt;/strong\u0026gt; Run a small number of high-stakes CABs aligned to Braze\u0026#39;s flagship moments. Build the executive-to-executive experience that earns time from our most strategic customers, and partner with Product and PMM to turn customer insight into roadmap and narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own customer storytelling.\u0026lt;/strong\u0026gt; Stand up the testimonial capture motion across video, written, and quotable formats, and keep customer voices flowing into case studies, campaigns, and analyst-facing programs with PMM and Content Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect community, advocacy, and learning.\u0026lt;/strong\u0026gt; Braze is building a unified customer empowerment ecosystem — learner → community participant → advocate → champion. You\u0026#39;ll co-design the journeys, shared identity, and measurement framework that make it feel like one experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead and develop a team.\u0026lt;/strong\u0026gt; Your team of five — digital community, advocacy (principal + specialist), and community \u0026amp;amp; learning events (manager + specialist) — is a high-ownership group where every person carries a program. Set direction, raise the bar, and develop them, while operating credibly with VPs and SVPs across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Run the function on numbers.\u0026lt;/strong\u0026gt; Own a clear KPI tree: engagement, advocacy influence dollars, share of at-risk and expansion accounts touched by community and events motions, CAB follow-through, story volume and utilization. Build investment cases on that framework.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve led a customer advocacy program at scale.\u0026lt;/strong\u0026gt; You\u0026#39;ve built or substantially grown a reference, champion, or ambassador program in B2B software — the operating infrastructure, the tiers, and the GTM relationships that make teams pull from it by default.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve run a customer community of meaningful scale.\u0026lt;/strong\u0026gt; You know the difference between community as a marketing channel and community as a customer experience, and you optimize for the second because the first follows. You\u0026#39;ve lived through a migration or re-platforming and have opinions about it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re comfortable in pipeline conversations.\u0026lt;/strong\u0026gt; Influence dollars, references closed, expansion influenced — you can defend the function\u0026#39;s investment with credible numbers, as a peer to sales and CS leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You operate cross-functionally at a senior level.\u0026lt;/strong\u0026gt; PMM on storytelling, Content on narrative production, CX on advocacy enablement, Product on roadmap, Demand Gen on regional and field programs, Events on flagship moments. When you disagree with a peer, you say so and resolve it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re a builder.\u0026lt;/strong\u0026gt; A five-person team and a function whose next chapter is integration, not maintenance, reads to you as opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You develop people.\u0026lt;/strong\u0026gt; Your reports stay, grow, and become the next layer of leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You build with the tools of the moment.\u0026lt;/strong\u0026gt; New platforms, AI tooling, new operating models — you experiment and push how your team works.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Bonus\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in MarTech, customer engagement, or adjacent B2B SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background spanning both community and education / learning programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience scaling an advocacy platform (e.g., ChampionHQ, Influitive) or community platform (e.g., Higher Logic Vanilla, Bevy)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-region community programs across AMER, EMEA, and APAC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Public speaking presence and a point of view on the future of customer-led growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $221,000/year, with an expected On Target Earnings (OTE) between $165,000 and $248,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8001649?gh_jid=8001649","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3468685,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8001649,"updated_at":"2026-07-16T15:07:15-04:00","requisition_id":"R1477","title":"Senior Director, Community \u0026 Advocacy","company_name":"Braze","first_published":"2026-06-11T16:56:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Braze powers the world\u0026#39;s most ambitious consumer engagement programs — and the Braze Community is the practitioners, certified experts, and ambassadors who run them, building their careers and defining the standard for the discipline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own that ecosystem: our flagship community platform, our customer advocacy program, our executive Customer Advisory Boards, and our customer storytelling motion. You\u0026#39;ll lead a focused, senior team of five and partner closely with Product Marketing, Content Marketing, Customer Experience, Demand Generation, and our events teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These programs are healthy, growing, and genuinely loved — tens of thousands of practitioners in the product monthly, a digital community in the thousands, champions in the hundreds. What they are not yet is fully wired into how Braze retains and grows customers. That\u0026#39;s the job: take programs people admire and make them programs the business runs on.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the community function.\u0026lt;/strong\u0026gt; Own the strategy and operating cadence of Braze Bonfire — online forums, regional meetups, and recognition programs. Engagement is the foundation, and you\u0026#39;ll keep raising that bar — but it isn\u0026#39;t the finish line. Wire the community into how Braze operates: community signals feeding account health and CS workflows, support deflection measured, and meetups planned jointly with our regional events strategy as a deliberate retention and expansion lever, not a parallel calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the advocacy function.\u0026lt;/strong\u0026gt; Own Braze Customer Champions end-to-end: a tiered program producing a steady supply of references, speakers, storytellers, and product co-creators. Make pulling from the champion bench the default move for every customer-facing team. Measure influence with rigor: pipeline-touched, references-sourced, advocacy-led content produced.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own our Customer Advisory Boards.\u0026lt;/strong\u0026gt; Run a small number of high-stakes CABs aligned to Braze\u0026#39;s flagship moments. Build the executive-to-executive experience that earns time from our most strategic customers, and partner with Product and PMM to turn customer insight into roadmap and narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own customer storytelling.\u0026lt;/strong\u0026gt; Stand up the testimonial capture motion across video, written, and quotable formats, and keep customer voices flowing into case studies, campaigns, and analyst-facing programs with PMM and Content Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect community, advocacy, and learning.\u0026lt;/strong\u0026gt; Braze is building a unified customer empowerment ecosystem — learner → community participant → advocate → champion. You\u0026#39;ll co-design the journeys, shared identity, and measurement framework that make it feel like one experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead and develop a team.\u0026lt;/strong\u0026gt; Your team of five — digital community, advocacy (principal + specialist), and community \u0026amp;amp; learning events (manager + specialist) — is a high-ownership group where every person carries a program. Set direction, raise the bar, and develop them, while operating credibly with VPs and SVPs across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Run the function on numbers.\u0026lt;/strong\u0026gt; Own a clear KPI tree: engagement, advocacy influence dollars, share of at-risk and expansion accounts touched by community and events motions, CAB follow-through, story volume and utilization. Build investment cases on that framework.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve led a customer advocacy program at scale.\u0026lt;/strong\u0026gt; You\u0026#39;ve built or substantially grown a reference, champion, or ambassador program in B2B software — the operating infrastructure, the tiers, and the GTM relationships that make teams pull from it by default.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve run a customer community of meaningful scale.\u0026lt;/strong\u0026gt; You know the difference between community as a marketing channel and community as a customer experience, and you optimize for the second because the first follows. You\u0026#39;ve lived through a migration or re-platforming and have opinions about it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re comfortable in pipeline conversations.\u0026lt;/strong\u0026gt; Influence dollars, references closed, expansion influenced — you can defend the function\u0026#39;s investment with credible numbers, as a peer to sales and CS leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You operate cross-functionally at a senior level.\u0026lt;/strong\u0026gt; PMM on storytelling, Content on narrative production, CX on advocacy enablement, Product on roadmap, Demand Gen on regional and field programs, Events on flagship moments. When you disagree with a peer, you say so and resolve it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re a builder.\u0026lt;/strong\u0026gt; A five-person team and a function whose next chapter is integration, not maintenance, reads to you as opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You develop people.\u0026lt;/strong\u0026gt; Your reports stay, grow, and become the next layer of leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You build with the tools of the moment.\u0026lt;/strong\u0026gt; New platforms, AI tooling, new operating models — you experiment and push how your team works.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Bonus\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in MarTech, customer engagement, or adjacent B2B SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background spanning both community and education / learning programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience scaling an advocacy platform (e.g., ChampionHQ, Influitive) or community platform (e.g., Higher Logic Vanilla, Bevy)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-region community programs across AMER, EMEA, and APAC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Public speaking presence and a point of view on the future of customer-led growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $232,000/year, with an expected On Target Earnings (OTE) between $174,000 and $260,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7997900?gh_jid=7997900","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467475,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997900,"updated_at":"2026-07-16T15:06:52-04:00","requisition_id":"R1469","title":"Senior Director, Creative","company_name":"Braze","first_published":"2026-06-11T16:22:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking. Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Leadership, Team Building \u0026amp;amp; Talent Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act decisively when performance does not meet expectations—making changes quickly, thoughtfully, and in service of the team’s long-term health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push leadership downward, enabling designers and emerging leads to operate with confidence and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear growth paths, expectations, and feedback mechanisms for all levels of the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Systems, Process \u0026amp;amp; Operational Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative Ops and Marketing Ops to ensure design processes scale with organizational growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance craft excellence with operational rigor, making “great work, done efficiently” the standard\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategic \u0026amp;amp; Conceptual Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with the strategy function within the Creative and Brand team to ensure design is rooted in clear strategic intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights, positioning, and brand frameworks into compelling, scalable visual systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pressure-test strategy through a design lens—helping refine ideas into clear, emotionally resonant expressions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure design work ladders back to brand and business objectives, not just aesthetic goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategy Partnership \u0026amp;amp; Integration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a creative counterpart to strategy leadership, collaborating early to shape creative direction and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design team operates from shared strategic frameworks, not isolated project briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help codify the strategy into clear visual guidance that enables faster, more confident execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface and resolve misalignment between strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional \u0026amp;amp; Executive Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate upward by partnering with senior leadership and executives to align design strategy with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate across marketing by building trusted relationships with Brand, Product Marketing, Demand, Events, Content, and Comms teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final decision-maker on visual direction for the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate cross-functional needs and creative risks before they arise—and build processes to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the design function as a strategic partner, not just a service function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Creative Oversight \u0026amp;amp; Craft\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the visual identity and design systems for the brand across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide creative direction across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Brand and campaign design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Website and digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event and experiential marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid media, OOH, and motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal-facing brand materials and presentations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with motion designers to integrate movement into the brand system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee freelancers, vendors, and production partners to ensure consistency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step into hands-on design selectively when strategic or conceptual leadership is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional design experience, with senior leadership responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of people management experience, including building and evolving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build conceptually strong, high-performing creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinker who connects design decisions to brand and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable making difficult people decisions in the service of quality and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in both agency and client-side environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident partnering with developers, strategists, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The design team consistently delivers conceptually strong, visually compelling work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear systems exist for how design work is conceived, executed, reviewed, and delivered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior leaders are growing into meaningful ownership roles, reducing dependency on senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance issues are addressed quickly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy and design are tightly integrated, with fewer downstream misalignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners view design as a strategic thought partner, not just an execution arm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The brand feels cohesive, intentional, and emotionally resonant across every touchpoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,000 and $205,000/year, with an expected On Target Earnings (OTE) between $163,000 and $245,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7997907?gh_jid=7997907","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467475,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997907,"updated_at":"2026-07-16T15:06:52-04:00","requisition_id":"R1469","title":"Senior Director, Creative","company_name":"Braze","first_published":"2026-06-11T16:22:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking. Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Leadership, Team Building \u0026amp;amp; Talent Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act decisively when performance does not meet expectations—making changes quickly, thoughtfully, and in service of the team’s long-term health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push leadership downward, enabling designers and emerging leads to operate with confidence and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear growth paths, expectations, and feedback mechanisms for all levels of the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Systems, Process \u0026amp;amp; Operational Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative Ops and Marketing Ops to ensure design processes scale with organizational growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance craft excellence with operational rigor, making “great work, done efficiently” the standard\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategic \u0026amp;amp; Conceptual Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with the strategy function within the Creative and Brand team to ensure design is rooted in clear strategic intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights, positioning, and brand frameworks into compelling, scalable visual systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pressure-test strategy through a design lens—helping refine ideas into clear, emotionally resonant expressions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure design work ladders back to brand and business objectives, not just aesthetic goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategy Partnership \u0026amp;amp; Integration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a creative counterpart to strategy leadership, collaborating early to shape creative direction and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design team operates from shared strategic frameworks, not isolated project briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help codify the strategy into clear visual guidance that enables faster, more confident execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface and resolve misalignment between strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional \u0026amp;amp; Executive Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate upward by partnering with senior leadership and executives to align design strategy with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate across marketing by building trusted relationships with Brand, Product Marketing, Demand, Events, Content, and Comms teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final decision-maker on visual direction for the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate cross-functional needs and creative risks before they arise—and build processes to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the design function as a strategic partner, not just a service function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Creative Oversight \u0026amp;amp; Craft\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the visual identity and design systems for the brand across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide creative direction across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Brand and campaign design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Website and digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event and experiential marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid media, OOH, and motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal-facing brand materials and presentations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with motion designers to integrate movement into the brand system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee freelancers, vendors, and production partners to ensure consistency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step into hands-on design selectively when strategic or conceptual leadership is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional design experience, with senior leadership responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of people management experience, including building and evolving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build conceptually strong, high-performing creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinker who connects design decisions to brand and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable making difficult people decisions in the service of quality and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in both agency and client-side environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident partnering with developers, strategists, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The design team consistently delivers conceptually strong, visually compelling work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear systems exist for how design work is conceived, executed, reviewed, and delivered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior leaders are growing into meaningful ownership roles, reducing dependency on senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance issues are addressed quickly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy and design are tightly integrated, with fewer downstream misalignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners view design as a strategic thought partner, not just an execution arm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The brand feels cohesive, intentional, and emotionally resonant across every touchpoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,000 and $215,000/year, with an expected On Target Earnings (OTE) between $172,000 and $256,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7993317?gh_jid=7993317","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467475,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7993317,"updated_at":"2026-07-16T15:06:52-04:00","requisition_id":"R1469","title":"Senior Director, Creative","company_name":"Braze","first_published":"2026-06-11T16:22:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking. Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Leadership, Team Building \u0026amp;amp; Talent Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act decisively when performance does not meet expectations—making changes quickly, thoughtfully, and in service of the team’s long-term health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push leadership downward, enabling designers and emerging leads to operate with confidence and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear growth paths, expectations, and feedback mechanisms for all levels of the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Systems, Process \u0026amp;amp; Operational Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative Ops and Marketing Ops to ensure design processes scale with organizational growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance craft excellence with operational rigor, making “great work, done efficiently” the standard\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategic \u0026amp;amp; Conceptual Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with the strategy function within the Creative and Brand team to ensure design is rooted in clear strategic intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights, positioning, and brand frameworks into compelling, scalable visual systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pressure-test strategy through a design lens—helping refine ideas into clear, emotionally resonant expressions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure design work ladders back to brand and business objectives, not just aesthetic goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategy Partnership \u0026amp;amp; Integration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a creative counterpart to strategy leadership, collaborating early to shape creative direction and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design team operates from shared strategic frameworks, not isolated project briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help codify the strategy into clear visual guidance that enables faster, more confident execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface and resolve misalignment between strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional \u0026amp;amp; Executive Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate upward by partnering with senior leadership and executives to align design strategy with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate across marketing by building trusted relationships with Brand, Product Marketing, Demand, Events, Content, and Comms teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final decision-maker on visual direction for the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate cross-functional needs and creative risks before they arise—and build processes to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the design function as a strategic partner, not just a service function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Creative Oversight \u0026amp;amp; Craft\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the visual identity and design systems for the brand across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide creative direction across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Brand and campaign design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Website and digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event and experiential marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid media, OOH, and motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal-facing brand materials and presentations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with motion designers to integrate movement into the brand system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee freelancers, vendors, and production partners to ensure consistency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step into hands-on design selectively when strategic or conceptual leadership is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional design experience, with senior leadership responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of people management experience, including building and evolving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build conceptually strong, high-performing creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinker who connects design decisions to brand and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable making difficult people decisions in the service of quality and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in both agency and client-side environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident partnering with developers, strategists, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The design team consistently delivers conceptually strong, visually compelling work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear systems exist for how design work is conceived, executed, reviewed, and delivered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior leaders are growing into meaningful ownership roles, reducing dependency on senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance issues are addressed quickly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy and design are tightly integrated, with fewer downstream misalignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners view design as a strategic thought partner, not just an execution arm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The brand feels cohesive, intentional, and emotionally resonant across every touchpoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $194,000/year, with an expected On Target Earnings (OTE) between $155,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7997909?gh_jid=7997909","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467475,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997909,"updated_at":"2026-07-16T15:06:52-04:00","requisition_id":"R1469","title":"Senior Director, Creative","company_name":"Braze","first_published":"2026-06-11T16:22:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking. Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Leadership, Team Building \u0026amp;amp; Talent Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act decisively when performance does not meet expectations—making changes quickly, thoughtfully, and in service of the team’s long-term health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push leadership downward, enabling designers and emerging leads to operate with confidence and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear growth paths, expectations, and feedback mechanisms for all levels of the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Systems, Process \u0026amp;amp; Operational Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative Ops and Marketing Ops to ensure design processes scale with organizational growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance craft excellence with operational rigor, making “great work, done efficiently” the standard\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategic \u0026amp;amp; Conceptual Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with the strategy function within the Creative and Brand team to ensure design is rooted in clear strategic intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights, positioning, and brand frameworks into compelling, scalable visual systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pressure-test strategy through a design lens—helping refine ideas into clear, emotionally resonant expressions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure design work ladders back to brand and business objectives, not just aesthetic goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategy Partnership \u0026amp;amp; Integration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a creative counterpart to strategy leadership, collaborating early to shape creative direction and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design team operates from shared strategic frameworks, not isolated project briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help codify the strategy into clear visual guidance that enables faster, more confident execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface and resolve misalignment between strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional \u0026amp;amp; Executive Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate upward by partnering with senior leadership and executives to align design strategy with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate across marketing by building trusted relationships with Brand, Product Marketing, Demand, Events, Content, and Comms teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final decision-maker on visual direction for the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate cross-functional needs and creative risks before they arise—and build processes to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the design function as a strategic partner, not just a service function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Creative Oversight \u0026amp;amp; Craft\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the visual identity and design systems for the brand across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide creative direction across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Brand and campaign design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Website and digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event and experiential marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid media, OOH, and motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal-facing brand materials and presentations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with motion designers to integrate movement into the brand system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee freelancers, vendors, and production partners to ensure consistency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step into hands-on design selectively when strategic or conceptual leadership is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional design experience, with senior leadership responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of people management experience, including building and evolving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build conceptually strong, high-performing creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinker who connects design decisions to brand and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable making difficult people decisions in the service of quality and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in both agency and client-side environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident partnering with developers, strategists, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The design team consistently delivers conceptually strong, visually compelling work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear systems exist for how design work is conceived, executed, reviewed, and delivered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior leaders are growing into meaningful ownership roles, reducing dependency on senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance issues are addressed quickly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy and design are tightly integrated, with fewer downstream misalignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners view design as a strategic thought partner, not just an execution arm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The brand feels cohesive, intentional, and emotionally resonant across every touchpoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,000 and $215,000/year, with an expected On Target Earnings (OTE) between $172,000 and $256,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7996819?gh_jid=7996819","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463250,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7996819,"updated_at":"2026-07-17T10:12:22-04:00","requisition_id":"R1439","title":"Senior Director, Partner Sales","company_name":"Braze","first_published":"2026-06-10T10:50:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Partner Sales team is the connective tissue between Braze\u0026#39;s partner ecosystem — spanning Delivery, Technology, Marketplace, and Channel partners — and the revenue organization. We exist to ensure that Braze\u0026#39;s most strategic partners are embedded in the right deals, at the right moments, driving measurable impact on pipeline and revenue. Partner-influenced deals at Braze close at a significant multiple of the rate and deal size of direct-only deals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Director, Partner Sales, you will own the partner sales motion across AMER and LATAM. This is a true ownership role: you set the regional strategy, define how the partner sales function operates across both markets, and are accountable for the commercial outcomes. You report directly into the SVP, Partnerships, and operate as a peer to the VP Sales for AMER and the VP Sales for LATAM — embedding partner-first selling as a structural part of how those revenue teams operate, not an adjacency to them.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead a team of four Partner Sales Managers (PSMs) covering Enterprise, General Business, Commercial, and LATAM segments. This is not a player-coach role in the tactical sense — your job is to set the operating model, hold the team and the Sales org accountable, and engage directly at the VP and C-suite level with senior partner contacts and Sales leadership to drive the motion forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, develop, and performance-manage a team of four PSMs across AMER and LATAM, setting clear targets and actively coaching for growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own partner-qualified lead (PQL) generation, partner-influenced pipeline, and partner-sourced revenue across AMER and LATAM - reporting directly into the Revenue org pipeline and quota attainment targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute territory-level partner strategies across key segments, ensuring the right partners are activated on the right opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the partner-first field motion across AMER and LATAM, operating as a commercial peer to VP Sales leadership — you are a standing participant in their pipeline reviews, forecast calls, and QBR narratives, not an invited guest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and govern partner attach rates on new business opportunities across both regions, accountable for the company\u0026#39;s objective of 80% of new business onboarded by delivery partners, and for making the commercial case to Sales leadership when that target is under threat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Partner Account Directors with Platinum-tier partners, including Deloitte, Accenture, WPP, Publicis, and Merkle - building and maintaining senior relationships relevant to your region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how the partner sales function operates across AMER and LATAM — including territory-to-partner mapping methodology, rules of engagement with Sales, and PQL qualification standards — and hold both markets accountable to a consistent playbook\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Marketing, BDR, Account Management, and Customer Success to accelerate partner-led growth and remove blockers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use Salesforce, Crossbeam, Clari, and Looker to maintain pipeline visibility, track partner attach and influence, and report on performance to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in partner sales, alliances, or channel sales in B2B SaaS, with at least 3-5 years at Director level or above — you have owned a multi-regional partner revenue number and can speak clearly to the pipeline and commercial outcomes you drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a peer to VP-level Sales leadership — you have changed how a VP or Sales AVP thinks about the partner motion, not just earned their goodwill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how to activate partner value within a direct sales deal cycle: you know when and how to bring a partner in to move a deal forward, not just manage the relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across both SI/Delivery partners (agencies, implementation firms) and Technology partners (cloud hyperscalers, ISVs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Salesforce proficiency for pipeline tracking, partner sales record (PSR) management, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create partnership opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize co-sell motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential - able to earn trust and drive behavior change in a Sales org without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic - you build proactive, territory-based partner coverage plans; you don\u0026#39;t just respond to what comes in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven - you ground your decisions in pipeline data and Crossbeam insights, not gut feel alone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountable - you own the number and build a culture of ownership in your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds structure where it doesn\u0026#39;t exist — you are energized by owning something that isn\u0026#39;t fully defined yet, and you have a track record of creating operating models and playbooks from scratch, not just inheriting them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence - you represent Braze credibly at partner QBRs, industry events, and senior partner conversations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $120,000 and $179,000/year, with an expected On Target Earnings (OTE) between $220,000 and $299,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7979701?gh_jid=7979701","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463250,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7979701,"updated_at":"2026-07-17T10:10:22-04:00","requisition_id":"R1439","title":"Senior Director, Partner Sales","company_name":"Braze","first_published":"2026-06-10T10:50:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Partner Sales team is the connective tissue between Braze\u0026#39;s partner ecosystem — spanning Delivery, Technology, Marketplace, and Channel partners — and the revenue organization. We exist to ensure that Braze\u0026#39;s most strategic partners are embedded in the right deals, at the right moments, driving measurable impact on pipeline and revenue. Partner-influenced deals at Braze close at a significant multiple of the rate and deal size of direct-only deals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Director, Partner Sales, you will own the partner sales motion across AMER and LATAM. This is a true ownership role: you set the regional strategy, define how the partner sales function operates across both markets, and are accountable for the commercial outcomes. You report directly into the SVP, Partnerships, and operate as a peer to the VP Sales for AMER and the VP Sales for LATAM — embedding partner-first selling as a structural part of how those revenue teams operate, not an adjacency to them.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead a team of four Partner Sales Managers (PSMs) covering Enterprise, General Business, Commercial, and LATAM segments. This is not a player-coach role in the tactical sense — your job is to set the operating model, hold the team and the Sales org accountable, and engage directly at the VP and C-suite level with senior partner contacts and Sales leadership to drive the motion forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, develop, and performance-manage a team of four PSMs across AMER and LATAM, setting clear targets and actively coaching for growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own partner-qualified lead (PQL) generation, partner-influenced pipeline, and partner-sourced revenue across AMER and LATAM - reporting directly into the Revenue org pipeline and quota attainment targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute territory-level partner strategies across key segments, ensuring the right partners are activated on the right opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the partner-first field motion across AMER and LATAM, operating as a commercial peer to VP Sales leadership — you are a standing participant in their pipeline reviews, forecast calls, and QBR narratives, not an invited guest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and govern partner attach rates on new business opportunities across both regions, accountable for the company\u0026#39;s objective of 80% of new business onboarded by delivery partners, and for making the commercial case to Sales leadership when that target is under threat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Partner Account Directors with Platinum-tier partners, including Deloitte, Accenture, WPP, Publicis, and Merkle - building and maintaining senior relationships relevant to your region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how the partner sales function operates across AMER and LATAM — including territory-to-partner mapping methodology, rules of engagement with Sales, and PQL qualification standards — and hold both markets accountable to a consistent playbook\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Marketing, BDR, Account Management, and Customer Success to accelerate partner-led growth and remove blockers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use Salesforce, Crossbeam, Clari, and Looker to maintain pipeline visibility, track partner attach and influence, and report on performance to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in partner sales, alliances, or channel sales in B2B SaaS, with at least 3-5 years at Director level or above — you have owned a multi-regional partner revenue number and can speak clearly to the pipeline and commercial outcomes you drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a peer to VP-level Sales leadership — you have changed how a VP or Sales AVP thinks about the partner motion, not just earned their goodwill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how to activate partner value within a direct sales deal cycle: you know when and how to bring a partner in to move a deal forward, not just manage the relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across both SI/Delivery partners (agencies, implementation firms) and Technology partners (cloud hyperscalers, ISVs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Salesforce proficiency for pipeline tracking, partner sales record (PSR) management, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create partnership opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize co-sell motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential - able to earn trust and drive behavior change in a Sales org without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic - you build proactive, territory-based partner coverage plans; you don\u0026#39;t just respond to what comes in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven - you ground your decisions in pipeline data and Crossbeam insights, not gut feel alone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountable - you own the number and build a culture of ownership in your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds structure where it doesn\u0026#39;t exist — you are energized by owning something that isn\u0026#39;t fully defined yet, and you have a track record of creating operating models and playbooks from scratch, not just inheriting them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence - you represent Braze credibly at partner QBRs, industry events, and senior partner conversations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $138,000 and $206,000/year, with an expected On Target Earnings (OTE) between $230,000 and $344,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7996804?gh_jid=7996804","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463250,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7996804,"updated_at":"2026-07-17T10:11:02-04:00","requisition_id":"R1439","title":"Senior Director, Partner Sales","company_name":"Braze","first_published":"2026-06-10T10:50:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Partner Sales team is the connective tissue between Braze\u0026#39;s partner ecosystem — spanning Delivery, Technology, Marketplace, and Channel partners — and the revenue organization. We exist to ensure that Braze\u0026#39;s most strategic partners are embedded in the right deals, at the right moments, driving measurable impact on pipeline and revenue. Partner-influenced deals at Braze close at a significant multiple of the rate and deal size of direct-only deals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Director, Partner Sales, you will own the partner sales motion across AMER and LATAM. This is a true ownership role: you set the regional strategy, define how the partner sales function operates across both markets, and are accountable for the commercial outcomes. You report directly into the SVP, Partnerships, and operate as a peer to the VP Sales for AMER and the VP Sales for LATAM — embedding partner-first selling as a structural part of how those revenue teams operate, not an adjacency to them.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead a team of four Partner Sales Managers (PSMs) covering Enterprise, General Business, Commercial, and LATAM segments. This is not a player-coach role in the tactical sense — your job is to set the operating model, hold the team and the Sales org accountable, and engage directly at the VP and C-suite level with senior partner contacts and Sales leadership to drive the motion forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, develop, and performance-manage a team of four PSMs across AMER and LATAM, setting clear targets and actively coaching for growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own partner-qualified lead (PQL) generation, partner-influenced pipeline, and partner-sourced revenue across AMER and LATAM - reporting directly into the Revenue org pipeline and quota attainment targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute territory-level partner strategies across key segments, ensuring the right partners are activated on the right opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the partner-first field motion across AMER and LATAM, operating as a commercial peer to VP Sales leadership — you are a standing participant in their pipeline reviews, forecast calls, and QBR narratives, not an invited guest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and govern partner attach rates on new business opportunities across both regions, accountable for the company\u0026#39;s objective of 80% of new business onboarded by delivery partners, and for making the commercial case to Sales leadership when that target is under threat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Partner Account Directors with Platinum-tier partners, including Deloitte, Accenture, WPP, Publicis, and Merkle - building and maintaining senior relationships relevant to your region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how the partner sales function operates across AMER and LATAM — including territory-to-partner mapping methodology, rules of engagement with Sales, and PQL qualification standards — and hold both markets accountable to a consistent playbook\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Marketing, BDR, Account Management, and Customer Success to accelerate partner-led growth and remove blockers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use Salesforce, Crossbeam, Clari, and Looker to maintain pipeline visibility, track partner attach and influence, and report on performance to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in partner sales, alliances, or channel sales in B2B SaaS, with at least 3-5 years at Director level or above — you have owned a multi-regional partner revenue number and can speak clearly to the pipeline and commercial outcomes you drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a peer to VP-level Sales leadership — you have changed how a VP or Sales AVP thinks about the partner motion, not just earned their goodwill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how to activate partner value within a direct sales deal cycle: you know when and how to bring a partner in to move a deal forward, not just manage the relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across both SI/Delivery partners (agencies, implementation firms) and Technology partners (cloud hyperscalers, ISVs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Salesforce proficiency for pipeline tracking, partner sales record (PSR) management, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create partnership opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize co-sell motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential - able to earn trust and drive behavior change in a Sales org without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic - you build proactive, territory-based partner coverage plans; you don\u0026#39;t just respond to what comes in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven - you ground your decisions in pipeline data and Crossbeam insights, not gut feel alone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountable - you own the number and build a culture of ownership in your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds structure where it doesn\u0026#39;t exist — you are energized by owning something that isn\u0026#39;t fully defined yet, and you have a track record of creating operating models and playbooks from scratch, not just inheriting them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence - you represent Braze credibly at partner QBRs, industry events, and senior partner conversations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $132,000 and $198,000/year, with an expected On Target Earnings (OTE) between $220,000 and $330,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7996810?gh_jid=7996810","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463250,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7996810,"updated_at":"2026-07-17T10:11:44-04:00","requisition_id":"R1439","title":"Senior Director, Partner Sales","company_name":"Braze","first_published":"2026-06-10T10:50:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Partner Sales team is the connective tissue between Braze\u0026#39;s partner ecosystem — spanning Delivery, Technology, Marketplace, and Channel partners — and the revenue organization. We exist to ensure that Braze\u0026#39;s most strategic partners are embedded in the right deals, at the right moments, driving measurable impact on pipeline and revenue. Partner-influenced deals at Braze close at a significant multiple of the rate and deal size of direct-only deals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Director, Partner Sales, you will own the partner sales motion across AMER and LATAM. This is a true ownership role: you set the regional strategy, define how the partner sales function operates across both markets, and are accountable for the commercial outcomes. You report directly into the SVP, Partnerships, and operate as a peer to the VP Sales for AMER and the VP Sales for LATAM — embedding partner-first selling as a structural part of how those revenue teams operate, not an adjacency to them.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead a team of four Partner Sales Managers (PSMs) covering Enterprise, General Business, Commercial, and LATAM segments. This is not a player-coach role in the tactical sense — your job is to set the operating model, hold the team and the Sales org accountable, and engage directly at the VP and C-suite level with senior partner contacts and Sales leadership to drive the motion forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, develop, and performance-manage a team of four PSMs across AMER and LATAM, setting clear targets and actively coaching for growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own partner-qualified lead (PQL) generation, partner-influenced pipeline, and partner-sourced revenue across AMER and LATAM - reporting directly into the Revenue org pipeline and quota attainment targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute territory-level partner strategies across key segments, ensuring the right partners are activated on the right opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the partner-first field motion across AMER and LATAM, operating as a commercial peer to VP Sales leadership — you are a standing participant in their pipeline reviews, forecast calls, and QBR narratives, not an invited guest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and govern partner attach rates on new business opportunities across both regions, accountable for the company\u0026#39;s objective of 80% of new business onboarded by delivery partners, and for making the commercial case to Sales leadership when that target is under threat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Partner Account Directors with Platinum-tier partners, including Deloitte, Accenture, WPP, Publicis, and Merkle - building and maintaining senior relationships relevant to your region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how the partner sales function operates across AMER and LATAM — including territory-to-partner mapping methodology, rules of engagement with Sales, and PQL qualification standards — and hold both markets accountable to a consistent playbook\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Marketing, BDR, Account Management, and Customer Success to accelerate partner-led growth and remove blockers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use Salesforce, Crossbeam, Clari, and Looker to maintain pipeline visibility, track partner attach and influence, and report on performance to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in partner sales, alliances, or channel sales in B2B SaaS, with at least 3-5 years at Director level or above — you have owned a multi-regional partner revenue number and can speak clearly to the pipeline and commercial outcomes you drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a peer to VP-level Sales leadership — you have changed how a VP or Sales AVP thinks about the partner motion, not just earned their goodwill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how to activate partner value within a direct sales deal cycle: you know when and how to bring a partner in to move a deal forward, not just manage the relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across both SI/Delivery partners (agencies, implementation firms) and Technology partners (cloud hyperscalers, ISVs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Salesforce proficiency for pipeline tracking, partner sales record (PSR) management, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create partnership opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize co-sell motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential - able to earn trust and drive behavior change in a Sales org without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic - you build proactive, territory-based partner coverage plans; you don\u0026#39;t just respond to what comes in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven - you ground your decisions in pipeline data and Crossbeam insights, not gut feel alone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountable - you own the number and build a culture of ownership in your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds structure where it doesn\u0026#39;t exist — you are energized by owning something that isn\u0026#39;t fully defined yet, and you have a track record of creating operating models and playbooks from scratch, not just inheriting them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence - you represent Braze credibly at partner QBRs, industry events, and senior partner conversations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $138,000 and $206,000/year, with an expected On Target Earnings (OTE) between $230,000 and $344,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8072850?gh_jid=8072850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489457,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072850,"updated_at":"2026-07-27T09:03:00-04:00","requisition_id":"R1562","title":"Senior Email Deliverability Consultant","company_name":"Braze","first_published":"2026-07-17T15:50:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with ISPs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills. They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,500 and $135,000/year, with an expected On Target Earnings (OTE) between $115,000 and $150,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8072853?gh_jid=8072853","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489457,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072853,"updated_at":"2026-07-27T09:03:00-04:00","requisition_id":"R1562","title":"Senior Email Deliverability Consultant","company_name":"Braze","first_published":"2026-07-17T15:50:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with ISPs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills. They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 and $139,500/year, with an expected On Target Earnings (OTE) between $120,000 and $155,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8072852?gh_jid=8072852","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489457,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072852,"updated_at":"2026-07-27T09:03:00-04:00","requisition_id":"R1562","title":"Senior Email Deliverability Consultant","company_name":"Braze","first_published":"2026-07-17T15:50:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with ISPs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills. They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,000 and $103,500/year, with an expected On Target Earnings (OTE) between $110,000 and $145,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8051169?gh_jid=8051169","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489457,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8051169,"updated_at":"2026-07-27T09:03:00-04:00","requisition_id":"R1562","title":"Senior Email Deliverability Consultant","company_name":"Braze","first_published":"2026-07-17T15:50:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with ISPs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills. They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 and $139,500/year, with an expected On Target Earnings (OTE) between $120,000 and $155,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013477?gh_jid=8013477","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474276,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013477,"updated_at":"2026-07-27T09:02:48-04:00","requisition_id":"R1512","title":"Senior Global Event Marketing Manager","company_name":"Braze","first_published":"2026-07-02T13:42:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll drive event production and strategy for our flagship external events and tier 1 internal events, while leading the development of a three-year Executive Program strategy. You\u0026#39;ll also partner with us to build the event measurement, strategy, and ops infrastructure that scales our entire event portfolio - a chance to shape how a high-growth company thinks about events as a business driver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll report directly to the VP of Global Events and work across our event, agency, creative, sponsorship, and demand generation partners to execute 6+ major global programs annually. Your work will span strategy, creative, logistics, speaker sourcing, budget ownership, and the data that proves ROI. You\u0026#39;ll build playbooks and templates that make future events faster and smarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive Program Strategy - Spearhead the development of a comprehensive three-year Executive Program strategy and roadmap. Define objectives, target audience segments, experience models, measurement frameworks, and go-to-market approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forge \u0026amp;amp; Flagship External Events -\u0026amp;nbsp;Drive key workstreams for our flagship conference and other owned, customer-facing programs, including venue management, creative, F\u0026amp;amp;B, AV, and attendee experience. You\u0026#39;ll own reporting on attendance, engagement, and pipeline metrics while building playbooks that guide future iterations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Events -\u0026amp;nbsp;Manage strategy, logistics, and ROI for Sales Kickoff and our annual incentive trip. These are brand and culture moments - you\u0026#39;ll ensure they hit their engagement and business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event Measurement \u0026amp;amp; Reporting -\u0026amp;nbsp;Work with our analytics team to define KPIs and build dashboards across our owned events and 200+ regional events. You\u0026#39;ll help us continue moving from \u0026quot;how many people showed up?\u0026quot; to \u0026quot;what pipeline did this generate, and what should we do differently next time?\u0026quot; This is core strategy work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Global Playbooks \u0026amp;amp; Templates - Codify what works. Build repeatable ops workflows, vendor templates, creative briefs, and speaker contracts so every event is smarter and faster to execute\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of the three-year Executive Program strategy, including audience segmentation, experience design, measurement framework, and implementation roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive key workstreams for Forge and other flagship external events; own reporting on attendance, engagement, and pipeline metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage strategy, execution, and ROI for internal events, including Sales Kickoff and annual incentive trip\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage external speaker sourcing and contracts; identify and negotiate with marquee talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the analytics team to define KPIs and build dashboards across owned and regional events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain global event playbooks, templates, and vendor relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage event budgets, negotiate vendor contracts, and optimize spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and track event strategies in partnership with cross-functional teams (promotion, comms, attendee journey)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to portfolio strategy and measurement framework rollout\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have 8+ years of experience driving events at high-growth B2B tech companies. You\u0026#39;re comfortable with $5M+ event budgets, vendor negotiations, and strategic problem-solving when timelines are tight. You\u0026#39;re analytically minded - you examine data before and after every event and ask \u0026quot;what did we learn?\u0026quot; You\u0026#39;ve owned complex programs, work effectively across functions, influence through relationships and ideas, and maintain composure and focus in high-pressure situations.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in event marketing and production within B2B tech (corporate, customer, or employee programs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record managing budgets over $5M\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning complex, multi-faceted event programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical mindset and ability to define success metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with vendor negotiation, contracts, and accounting processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management and ability to execute under tight timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional collaboration and influence skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to develop strategic plans and translate them into executable roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with digital or hybrid event components (livestream, registration platforms, virtual attendee experiences)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record building playbooks or scalable processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background managing high-touch executive or incentive programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work from our San Francisco office\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,000 and $150,000/year, with an expected On Target Earnings (OTE) between $117,000 and $173,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7797704?gh_jid=7797704","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3408827,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7797704,"updated_at":"2026-07-16T15:04:08-04:00","requisition_id":"R1279","title":"Senior Lead AI Solutions Consultant","company_name":"Braze","first_published":"2026-04-20T11:34:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services.\u0026amp;nbsp; We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Activities Include\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent BrazeAI product portfolio to our top prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discussions on our cutting-edge data science and answering technical questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute demos and proof of concepts, including facilitating integration, delivering results \u0026amp;amp; insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a thought leader, evangelizing the benefits of AI testing \u0026amp;amp; reinforcement learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support other team members across functions to develop their expertise and to inform future Braze product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English language skills are essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.\u0026amp;nbsp; You lead with curiosity and have deep empathy for customers.\u0026amp;nbsp; You have a demonstrated track record of persuading others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: You can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be fluent in English, both written and verbal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039383?gh_jid=8039383","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039383,"updated_at":"2026-07-16T15:09:14-04:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Lead Field Architect is a senior, strategic overlay responsible for the technical \u0026quot;North Star\u0026quot; of our most high-stakes deal cycles. Unlike the Technical Solutions Engineer (TSE), who builds specific assets, the FA owns the end-to-end technical strategy, ensuring that the proposed solution is technically sound, secure, and aligned with the prospect\u0026#39;s multi-year digital transformation roadmap.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Design Authority: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Salesforce, Adobe, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Information Security, Data Governance, and Enterprise Architecture teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the SolCon org.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect must possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced System Design: Expertise in designing distributed systems and understanding the trade-offs between various integration methods (Batch vs. Real-time vs. Streaming).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Governance: Deep knowledge of how data is mastered, cleansed, and moved across an enterprise, including a strong grasp of Zero-Copy and Cloud Data Sharing paradigms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Intelligence: A strategic understanding of the architectural weaknesses of legacy Marketing Clouds and how to position Braze as a modern alternative.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $236,000/year, with an expected On Target Earnings (OTE) between $197,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039735?gh_jid=8039735","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039735,"updated_at":"2026-07-16T15:09:15-04:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Lead Field Architect is a senior, strategic overlay responsible for the technical \u0026quot;North Star\u0026quot; of our most high-stakes deal cycles. Unlike the Technical Solutions Engineer (TSE), who builds specific assets, the FA owns the end-to-end technical strategy, ensuring that the proposed solution is technically sound, secure, and aligned with the prospect\u0026#39;s multi-year digital transformation roadmap.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Design Authority: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Salesforce, Adobe, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Information Security, Data Governance, and Enterprise Architecture teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the SolCon org.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect must possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced System Design: Expertise in designing distributed systems and understanding the trade-offs between various integration methods (Batch vs. Real-time vs. Streaming).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Governance: Deep knowledge of how data is mastered, cleansed, and moved across an enterprise, including a strong grasp of Zero-Copy and Cloud Data Sharing paradigms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Intelligence: A strategic understanding of the architectural weaknesses of legacy Marketing Clouds and how to position Braze as a modern alternative.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $248,000/year, with an expected On Target Earnings (OTE) between $207,000 and $310,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039727?gh_jid=8039727","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039727,"updated_at":"2026-07-16T15:09:14-04:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Lead Field Architect is a senior, strategic overlay responsible for the technical \u0026quot;North Star\u0026quot; of our most high-stakes deal cycles. Unlike the Technical Solutions Engineer (TSE), who builds specific assets, the FA owns the end-to-end technical strategy, ensuring that the proposed solution is technically sound, secure, and aligned with the prospect\u0026#39;s multi-year digital transformation roadmap.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Design Authority: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Salesforce, Adobe, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Information Security, Data Governance, and Enterprise Architecture teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the SolCon org.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect must possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced System Design: Expertise in designing distributed systems and understanding the trade-offs between various integration methods (Batch vs. Real-time vs. Streaming).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Governance: Deep knowledge of how data is mastered, cleansed, and moved across an enterprise, including a strong grasp of Zero-Copy and Cloud Data Sharing paradigms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Intelligence: A strategic understanding of the architectural weaknesses of legacy Marketing Clouds and how to position Braze as a modern alternative.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $148,000 and $223,000/year, with an expected On Target Earnings (OTE) between $185,000 and $279,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039731?gh_jid=8039731","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039731,"updated_at":"2026-07-16T15:09:15-04:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Lead Field Architect is a senior, strategic overlay responsible for the technical \u0026quot;North Star\u0026quot; of our most high-stakes deal cycles. Unlike the Technical Solutions Engineer (TSE), who builds specific assets, the FA owns the end-to-end technical strategy, ensuring that the proposed solution is technically sound, secure, and aligned with the prospect\u0026#39;s multi-year digital transformation roadmap.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Design Authority: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Salesforce, Adobe, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Information Security, Data Governance, and Enterprise Architecture teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the SolCon org.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect must possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced System Design: Expertise in designing distributed systems and understanding the trade-offs between various integration methods (Batch vs. Real-time vs. Streaming).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Governance: Deep knowledge of how data is mastered, cleansed, and moved across an enterprise, including a strong grasp of Zero-Copy and Cloud Data Sharing paradigms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Intelligence: A strategic understanding of the architectural weaknesses of legacy Marketing Clouds and how to position Braze as a modern alternative.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $248,000/year, with an expected On Target Earnings (OTE) between $207,000 and $310,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8002934?gh_jid=8002934","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3470019,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8002934,"updated_at":"2026-07-16T15:07:39-04:00","requisition_id":"R1491","title":"Senior Marketing Data Analyst","company_name":"Braze","first_published":"2026-06-17T09:53:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Marketing Analytics team, part of Marketing Operations \u0026amp;amp; Technology at Braze, is responsible for managing our marketing technology stack, ensuring data integrity, and delivering insights that drive marketing strategy and business growth. Our mission is to empower global Go-To-Market teams with the tools and analysis needed to optimize campaigns and enhance pipeline performance. The team operates across multiple locations, including New York, Seattle, Nashville, London, and Singapore. This is the first opening for the São Paulo office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and standardize top-of-funnel performance analysis, including lead generation tracking, conversion rates, and attribution across Marketing and New Business channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define, implement, and maintain KPIs and performance benchmarks; own principle dashboards to assess overall funnel performance, drive data-backed recommendations, and inform critical decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Business Intelligence to evolve attribution models, manage automated data tracking for marketing-sourced attribution, and ensure accurate tracking across all channels and campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth analysis of marketing campaigns, build and maintain predictive performance models, and support strategic forecasting across SEO, web, digital, events, customer, and lifecycle marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform routine reconciliations between Marketing systems and Salesforce to ensure data integrity and alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strategic partnerships with Finance, Business Intelligence, Business Systems, and GTM Ops to ensure alignment and smooth workflow across marketing, sales, and other business functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain training documentation on processes, system configuration, and reporting standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English language skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–5+ years of experience in Marketing, Sales, or Revenue/Marketing Operations at a B2B SaaS or fintech company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in SQL and Excel/Google Sheets for data querying, extraction, and analysis; strong working knowledge of Snowflake and data warehousing concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Tableau or other data visualization tools (Tableau strongly preferred); familiarity with BI tools such as Looker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Sales \u0026amp;amp; Marketing automation platforms such as Salesforce, Marketo, LeanData, and Outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record designing, rolling out, and maintaining KPI frameworks and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional problem-solving skills with the ability to build analytical frameworks and operate effectively in ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills - able to craft compelling narratives and convey complex concepts to both business and technical stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build cross-functional partnerships and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954751?gh_jid=7954751","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3453731,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954751,"updated_at":"2026-07-16T15:05:53-04:00","requisition_id":"R1407","title":"Senior Marketing Manager, Localization","company_name":"Braze","first_published":"2026-05-27T17:15:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Marketing Manager, Localization, you will own the strategy and execution of localized marketing programs that drive pipeline and engagement across our key international markets. You will serve as the connective tissue between global marketing, web, growth, and marketing ops - ensuring that localized experiences are high-quality, on-brand, and measurably effective.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a strong marketing foundation, deep experience with localization workflows and tooling, and a data-driven mindset that turns performance insights into clear action plans. You are energized by the challenge of scaling global campaigns for local audiences - and excited about how AI can accelerate and elevate that work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end localization strategy for the website and marketing journeys across priority markets, including web pages, email programs, and content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Web, Growth, Marketing Ops, and Content to manage localization as a core part of campaign and product launch workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the adoption of AI-assisted translation tooling across marketing programs while maintaining strict quality and consistency standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track the metrics that matter - from top-of-funnel engagement (traffic, views, email clicks) to downstream business impact (NNLs, MQLs, pipeline) - and communicate findings clearly to stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop optimization recommendations grounded in data; build action plans and drive execution with cross-functional partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively explore and implement new AI-powered tools and workflows to improve localization efficiency, content quality, and speed to market in partnership with Growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong partnerships with regional marketing teams to align localized programs with global campaign strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in marketing, with meaningful experience in localization, international campaigns, or regional marketing; B2B SaaS experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex, cross-functional projects from brief through launch - including working with web, engineering, and marketing ops stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong point of view on where AI translation is genuinely good enough for top-of-funnel marketing content, and where human review is non-negotiable to protect the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with TMS platforms such as Phrase, Smartling, or similar; familiarity with localization vendor management and QA workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to connect engagement metrics and funnel data to actionable insights and business recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience measuring and reporting on both top-of-funnel metrics (traffic, views, email engagement) and bottom-of-funnel metrics (NNLs, MQLs, pipeline contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and organizational skills; comfortable presenting recommendations to senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in a fast-paced, global environment and working across time zones with distributed teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8039381?gh_jid=8039381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484624,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039381,"updated_at":"2026-07-16T15:09:12-04:00","requisition_id":"R1550","title":"Senior Platform Software Engineer II","company_name":"Braze","first_published":"2026-07-01T16:27:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Software Engineers (PSWEs) are responsible for building, maintaining, and evolving our internal infrastructure as a service platform. Platform engineers are software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in moving expertise in deploying and operating infrastructure from people to software –whether it be database provisioning and upgrades, Kafka topic management, or some more specific interest in high-scale data or distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team helps to improve infrastructure reliability via automation and services. It empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 8.5 billion monthly active users across our customers, collecting hundreds of billions of data points each month and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more.\u0026amp;nbsp; As a Platform Software Engineer at Braze, you will collaborate with your team and consumer engineering teams to build and continuously improve the infrastructure as a service platform that every other team at Braze depends on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze’s engineering teams on:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Defining and implementing IaaS productions that will help them build and deploy quicker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make monitoring and alerting alerts on symptoms and not on outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that Braze meets our strict enterprise-grade SLAs with customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Braze’s embedded frameworks that enable large-scale distributed processings\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute trillions of jobs per day across a globally distributed platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Braze’s internal Infrastructure as a Service platform (IaaS):\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop, implement, and maintain the software services that provide custom infrastructure services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce operational pain and improve the day-to-day workflow of Braze’s engineering teams by building automation into our IaaS platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Manage incidents:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your on-call shift to prevent incidents from ever happening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an urge to collaborate, document, and deliver quickly\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating across the global remote teams, often working asynchronously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document everything so you don\u0026#39;t need to learn the same thing (or plan the same work) twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering fast to delight our customers–\u0026lt;em\u0026gt;even internal ones\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Have an enthusiastic, go-for-it attitude. When you see something broken, you can\u0026#39;t help but fix it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a desire to solve everyday challenges facing software engineers and automate their toil away\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an excellent ability to manage multiple tasks and expectations at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in working on large-scale API-driven systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in application and systems observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in building/automating Kubernetes-based operators/custom resources\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $250,909/year with an expected On Target Earnings (OTE) between $172,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8052486?gh_jid=8052486","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3489961,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052486,"updated_at":"2026-07-16T15:09:37-04:00","requisition_id":"R1565","title":"Senior Product Marketing Manager, Orchestration","company_name":"Braze","first_published":"2026-07-09T11:01:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for an experienced product marketer to own the go-to-market strategy and positioning for our orchestration products. In this role, you will work to deeply understand the relevant personas, craft differentiated positioning and messaging, bring new products and features to market, serve as the resident GTM expert for your product area, amplify our story through marketing campaigns and collateral, and enable GTM teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an enthusiastic product marketer who excels at storytelling and problem-solving. The ideal candidate must be able to turn complex concepts into simple stories, proactively recommend and deliver solutions, and be comfortable leading in a fast-paced, dynamic environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a strong understanding of our core buyer personas and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify opportunity areas and make recommendations about growth and retention strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct market, competitive, and customer research to keep a pulse on the landscape and help different teams (e.g. Product, GTM) act on emerging trends, market shifts, industry news/events, competitive threats, and unmet customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear \u0026amp;amp; differentiated positioning based on a deep understanding of customer use cases and the core capabilities of our platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the BrazeAI™ product and PMM teams to ensure orchestration-specific AI messaging is differentiated, consistent, and credibly tied to customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare highly compelling content and collateral (e.g. web pages, demo videos, sales decks, webinars, blogs, customer stories)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently lead product launches and releases for new products, features, and enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert who can comfortably deliver thought leadership, use case walkthroughs, demos, and product roadmap presentations to internal and external audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continued product adoption through impactful programs that inspire \u0026amp;amp; educate our customers on the wide range of use cases they can accomplish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with enablement teams to ensure that the entire GTM function has the appropriate training and tools required to successfully speak to our capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of product or solutions marketing experience, preferably at high-growth B2B SaaS companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically and develop comprehensive go-to-market plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical literacy, particularly in AI and marketing automation, with demonstrated ability to understand and clearly explain concepts like agentic AI and journey orchestration to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; comfortable crafting and presenting various content pieces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record working collaboratively to take new products and features to the market and drive their continued success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on multiple projects simultaneously, while focusing the right level of effort on each\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated critical thinking and decision-making skills to navigate obstacles, propose solutions, and resolve issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Metrics-driven and focused on driving incremental results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Natural curiosity and empathy for customers and their challenges\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B marketing, with exposure to both enterprise and SMB businesses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing products that sit at the intersection of data, AI, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with journey orchestration tools, decisioning engines, or AI-assisted marketing platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $98,000 and $147,000/year, with an expected On Target Earnings (OTE) between $113,000 and $169,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8052484?gh_jid=8052484","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3489961,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052484,"updated_at":"2026-07-16T15:09:37-04:00","requisition_id":"R1565","title":"Senior Product Marketing Manager, Orchestration","company_name":"Braze","first_published":"2026-07-09T11:01:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for an experienced product marketer to own the go-to-market strategy and positioning for our orchestration products. In this role, you will work to deeply understand the relevant personas, craft differentiated positioning and messaging, bring new products and features to market, serve as the resident GTM expert for your product area, amplify our story through marketing campaigns and collateral, and enable GTM teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an enthusiastic product marketer who excels at storytelling and problem-solving. The ideal candidate must be able to turn complex concepts into simple stories, proactively recommend and deliver solutions, and be comfortable leading in a fast-paced, dynamic environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a strong understanding of our core buyer personas and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify opportunity areas and make recommendations about growth and retention strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct market, competitive, and customer research to keep a pulse on the landscape and help different teams (e.g. Product, GTM) act on emerging trends, market shifts, industry news/events, competitive threats, and unmet customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear \u0026amp;amp; differentiated positioning based on a deep understanding of customer use cases and the core capabilities of our platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the BrazeAI™ product and PMM teams to ensure orchestration-specific AI messaging is differentiated, consistent, and credibly tied to customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare highly compelling content and collateral (e.g. web pages, demo videos, sales decks, webinars, blogs, customer stories)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently lead product launches and releases for new products, features, and enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert who can comfortably deliver thought leadership, use case walkthroughs, demos, and product roadmap presentations to internal and external audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continued product adoption through impactful programs that inspire \u0026amp;amp; educate our customers on the wide range of use cases they can accomplish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with enablement teams to ensure that the entire GTM function has the appropriate training and tools required to successfully speak to our capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of product or solutions marketing experience, preferably at high-growth B2B SaaS companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically and develop comprehensive go-to-market plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical literacy, particularly in AI and marketing automation, with demonstrated ability to understand and clearly explain concepts like agentic AI and journey orchestration to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; comfortable crafting and presenting various content pieces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record working collaboratively to take new products and features to the market and drive their continued success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on multiple projects simultaneously, while focusing the right level of effort on each\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated critical thinking and decision-making skills to navigate obstacles, propose solutions, and resolve issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Metrics-driven and focused on driving incremental results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Natural curiosity and empathy for customers and their challenges\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B marketing, with exposure to both enterprise and SMB businesses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing products that sit at the intersection of data, AI, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with journey orchestration tools, decisioning engines, or AI-assisted marketing platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,000 and $154,000/year, with an expected On Target Earnings (OTE) between $119,000 and $177,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8052481?gh_jid=8052481","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3489961,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052481,"updated_at":"2026-07-16T15:09:37-04:00","requisition_id":"R1565","title":"Senior Product Marketing Manager, Orchestration","company_name":"Braze","first_published":"2026-07-09T11:01:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for an experienced product marketer to own the go-to-market strategy and positioning for our orchestration products. In this role, you will work to deeply understand the relevant personas, craft differentiated positioning and messaging, bring new products and features to market, serve as the resident GTM expert for your product area, amplify our story through marketing campaigns and collateral, and enable GTM teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an enthusiastic product marketer who excels at storytelling and problem-solving. The ideal candidate must be able to turn complex concepts into simple stories, proactively recommend and deliver solutions, and be comfortable leading in a fast-paced, dynamic environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a strong understanding of our core buyer personas and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify opportunity areas and make recommendations about growth and retention strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct market, competitive, and customer research to keep a pulse on the landscape and help different teams (e.g. Product, GTM) act on emerging trends, market shifts, industry news/events, competitive threats, and unmet customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear \u0026amp;amp; differentiated positioning based on a deep understanding of customer use cases and the core capabilities of our platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the BrazeAI™ product and PMM teams to ensure orchestration-specific AI messaging is differentiated, consistent, and credibly tied to customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare highly compelling content and collateral (e.g. web pages, demo videos, sales decks, webinars, blogs, customer stories)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently lead product launches and releases for new products, features, and enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert who can comfortably deliver thought leadership, use case walkthroughs, demos, and product roadmap presentations to internal and external audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continued product adoption through impactful programs that inspire \u0026amp;amp; educate our customers on the wide range of use cases they can accomplish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with enablement teams to ensure that the entire GTM function has the appropriate training and tools required to successfully speak to our capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of product or solutions marketing experience, preferably at high-growth B2B SaaS companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically and develop comprehensive go-to-market plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical literacy, particularly in AI and marketing automation, with demonstrated ability to understand and clearly explain concepts like agentic AI and journey orchestration to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; comfortable crafting and presenting various content pieces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record working collaboratively to take new products and features to the market and drive their continued success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on multiple projects simultaneously, while focusing the right level of effort on each\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated critical thinking and decision-making skills to navigate obstacles, propose solutions, and resolve issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Metrics-driven and focused on driving incremental results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Natural curiosity and empathy for customers and their challenges\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B marketing, with exposure to both enterprise and SMB businesses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing products that sit at the intersection of data, AI, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with journey orchestration tools, decisioning engines, or AI-assisted marketing platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $163,000/year, with an expected On Target Earnings (OTE) between $125,000 and $187,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8052239?gh_jid=8052239","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3489961,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052239,"updated_at":"2026-07-16T15:09:37-04:00","requisition_id":"R1565","title":"Senior Product Marketing Manager, Orchestration","company_name":"Braze","first_published":"2026-07-09T11:01:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for an experienced product marketer to own the go-to-market strategy and positioning for our orchestration products. In this role, you will work to deeply understand the relevant personas, craft differentiated positioning and messaging, bring new products and features to market, serve as the resident GTM expert for your product area, amplify our story through marketing campaigns and collateral, and enable GTM teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an enthusiastic product marketer who excels at storytelling and problem-solving. The ideal candidate must be able to turn complex concepts into simple stories, proactively recommend and deliver solutions, and be comfortable leading in a fast-paced, dynamic environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a strong understanding of our core buyer personas and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify opportunity areas and make recommendations about growth and retention strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct market, competitive, and customer research to keep a pulse on the landscape and help different teams (e.g. Product, GTM) act on emerging trends, market shifts, industry news/events, competitive threats, and unmet customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear \u0026amp;amp; differentiated positioning based on a deep understanding of customer use cases and the core capabilities of our platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the BrazeAI™ product and PMM teams to ensure orchestration-specific AI messaging is differentiated, consistent, and credibly tied to customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare highly compelling content and collateral (e.g. web pages, demo videos, sales decks, webinars, blogs, customer stories)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently lead product launches and releases for new products, features, and enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert who can comfortably deliver thought leadership, use case walkthroughs, demos, and product roadmap presentations to internal and external audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continued product adoption through impactful programs that inspire \u0026amp;amp; educate our customers on the wide range of use cases they can accomplish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with enablement teams to ensure that the entire GTM function has the appropriate training and tools required to successfully speak to our capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of product or solutions marketing experience, preferably at high-growth B2B SaaS companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically and develop comprehensive go-to-market plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical literacy, particularly in AI and marketing automation, with demonstrated ability to understand and clearly explain concepts like agentic AI and journey orchestration to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; comfortable crafting and presenting various content pieces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record working collaboratively to take new products and features to the market and drive their continued success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on multiple projects simultaneously, while focusing the right level of effort on each\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated critical thinking and decision-making skills to navigate obstacles, propose solutions, and resolve issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Metrics-driven and focused on driving incremental results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Natural curiosity and empathy for customers and their challenges\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B marketing, with exposure to both enterprise and SMB businesses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing products that sit at the intersection of data, AI, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with journey orchestration tools, decisioning engines, or AI-assisted marketing platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $163,000/year, with an expected On Target Earnings (OTE) between $125,000 and $187,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7896284?gh_jid=7896284","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3432271,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7896284,"updated_at":"2026-07-16T15:05:06-04:00","requisition_id":"R1356","title":"Senior Sales Data Analyst","company_name":"Braze","first_published":"2026-05-08T14:18:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly analytical and detail-oriented Senior Sales Data Analyst with a passion for reporting and analytics. The ideal candidate is someone who enjoys diving into data, extracting insights, and translating them into actionable recommendations. You should possess strong problem-solving skills and a knack for visualizing data to drive informed decision-making. A collaborative mindset and the ability to effectively communicate findings to stakeholders are essential for success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Generate quarterly reports on marketing and sales performance for presentation to sales leadership, the C-suite, and the board of directors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, construct, and manage Key Performance Indicator (KPI) reports and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold documentation regarding sales tools, procedures, and policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid regional sales leadership in crafting Quarterly Business Reviews by utilizing data to identify strengths and areas for enhancement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop standardized reports and accompanying documentation to enable Braze\u0026#39;s Go-to-Market (GTM) Organization to independently access data and adopt a more data-centric approach in their daily responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Streamline critical KPI reporting into a cohesive and easily comprehensible format\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of proven experience in business intelligence or a quantitative field (e.g. business analytics, data science, financial analysis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled with Microsoft Excel and Salesforce CRM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Business Intelligence and data visualization tools such as Looker or Tableau preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented with strong analytical and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree in finance, accounting, economics or a related field preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working at a SaaS business strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal English communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8048689?gh_jid=8048689","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488446,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8048689,"updated_at":"2026-07-16T15:09:45-04:00","requisition_id":"R1558","title":"Senior Sales Director, Enterprise","company_name":"Braze","first_published":"2026-07-10T10:52:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a management SaaS sales role with a high level of experience managing a small team of Account Executives as well as outbound prospectors.\u0026amp;nbsp; The ideal candidate will have at least 8 years of experience selling a SaaS product to enterprise-level clients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong candidates will have experience working with large Enterprise clients, as well as the ability to coach and lead both an outbound prospecting team in addition to the enterprise sales team.\u0026amp;nbsp; In addition, experience selling a marketing automation, CRM, email, or analytics solution is highly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of proven experience within Enterprise Sales for Mobile or Marketing Technology required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience managing a regional team of enterprise sales executives (experience managing an outbound prospecting team preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work cross-functionally with Marketing, Customer Success, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7963381?gh_jid=7963381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3457433,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7963381,"updated_at":"2026-07-16T15:05:58-04:00","requisition_id":"R1418","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-05-29T11:56:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon DLP, Integrations management \u0026amp;amp; 3rd party Saas application review, Shadow AI, IAM, SSO, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security (both endpoint and infra), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading the design, implementation, and continuous tuning of Data Loss Prevention (DLP) programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8077458?gh_jid=8077458","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077458,"updated_at":"2026-07-21T13:33:21-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8071700?gh_jid=8071700","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8071700,"updated_at":"2026-07-21T13:32:22-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8077454?gh_jid=8077454","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077454,"updated_at":"2026-07-21T13:32:35-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8083534?gh_jid=8083534","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8083534,"updated_at":"2026-07-24T11:16:53-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-24T11:16:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$133,000 - CA$209,000/year, with an expected On Target Earnings (OTE) between CA$148,000 - CA$232,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8077456?gh_jid=8077456","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077456,"updated_at":"2026-07-21T13:33:01-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8080170?gh_jid=8080170","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8080170,"updated_at":"2026-07-24T15:36:01-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8084145?gh_jid=8084145","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084145,"updated_at":"2026-07-24T15:36:04-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8084144?gh_jid=8084144","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084144,"updated_at":"2026-07-24T15:36:03-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8084146?gh_jid=8084146","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084146,"updated_at":"2026-07-24T15:36:05-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7980448?gh_jid=7980448","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3463527,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7980448,"updated_at":"2026-07-16T15:06:35-04:00","requisition_id":"R1443","title":"Senior Site Reliability Engineer","company_name":"Braze","first_published":"2026-06-03T17:45:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze runs one of the largest MongoDB deployments in the world – powering real-time customer engagement for thousands of the world’s leading brands. We process hundreds of billions of data points each month across more than 3.3 billion monthly active users, with MongoDB at the core of how we store, query, and serve that data at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior SRE on the MongoDB Platform team, your primary mission is to make MongoDB better for Braze – and to do so with the rigor, automation-first mindset, and engineering discipline of a world-class SRE. You won’t just keep the lights on; you’ll architect a more reliable, scalable, and observable MongoDB platform that the entire engineering organization depends on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own MongoDB Reliability at Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and operate Braze’s MongoDB infrastructure to meet strict enterprise-grade SLAs, with deep ownership of availability, durability, and query performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build proactive monitoring and alerting that fires on symptoms – before customers feel impact – with rich MongoDB-specific observability (oplog lag, replication health, lock contention, index hit rates, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead capacity planning and sharding strategy as data volumes and query patterns evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive root-cause analysis on MongoDB incidents and translate findings into permanent system improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Improve the MongoDB Developer Experience\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineering teams to review schema designs, index strategies, and aggregation pipelines – catching scalability anti-patterns before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build self-service tooling, automation, and runbooks that let engineers interact with MongoDB safely and efficiently without needing to page the platform team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce connection pool sizing, write-concern defaults, and read-preference standards across the fleet\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Build and Automate Infrastructure\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage MongoDB cluster lifecycle (provisioning, upgrades, failovers, decommissions) on Kubernetes using the MongoDB Enterprise Kubernetes Operator, with infrastructure defined as code via Terraform and Ansible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain automated backup, restore, and point-in-time recovery workflows – tested regularly against real workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal platform tooling in Ruby and/or Go that reduces operational toil across the SRE organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Incident Response \u0026amp;amp; On-Call\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Participate in a PagerDuty on-call rotation with a clear charter: use every quiet shift to eliminate the next page\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead incident retrospectives with a bias toward systemic fixes, automation, and documentation – not blame\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and improve runbooks so that any engineer on the team can respond effectively to MongoDB incidents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience as a Software Engineer, DevOps Engineer, or Site Reliability Engineer in a production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on MongoDB expertise: replica sets, sharding, index design, aggregation pipelines, explain plans, and performance tuning under real load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Linux fundamentals and comfort operating at the OS level (disk I/O, memory, networking, process management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong programming skills in one or more of: Python, Go, Ruby, or JavaScript – you write automation, not just scripts (JavaScript/Python experience is a plus for MongoDB shell scripting and aggregation pipeline work)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with IaC tools: Terraform, Ansible, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with container orchestration: Docker and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker who reasons about interfaces, failure modes, edge cases, and cascading effects across the stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bias toward documentation and asynchronous collaboration across global remote teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running MongoDB at multi-terabyte scale or in a sharded topology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MongoDB Atlas, Ops Manager, or Cloud Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with complementary data technologies in Braze’s stack: Redis, Kafka, Postgres\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior work on database platform engineering or database reliability engineering (DBRE) teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7683714?gh_jid=7683714","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3379252,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7683714,"updated_at":"2026-07-21T13:01:19-04:00","requisition_id":"R1191","title":"Senior Software Engineer, Content Cards","company_name":"Braze","first_published":"2026-03-10T16:10:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Software Engineer to join our Content Cards team, which is focused on transforming in-product surfaces into dynamic, personalized experiences that adapt to user behavior in real time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We build the systems that power in-app engagement across customers’ websites and applications—covering message definition, composition, targeting, delivery semantics, and analytics—along with a feature-rich dashboard that lets brands and UX teams seamlessly manage in-product messaging experiences inside their products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior engineer on the team, you will build new capabilities, improve reliability and performance, and help guide key architectural decisions as we scale. You’ll help drive ambitious initiatives that expand what customers can build on high-value surfaces, unlock new ways to present and orchestrate content, and strengthen platform foundations that accelerate future innovation across in-product channels.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We value engineers who consistently raise the bar through strong technical leadership, thoughtful system design, and clear communication.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experienced technical leader with a track record of driving complex projects from ambiguity to delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of system design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with strong communication and organizational skills; experienced working in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at immense scale, especially customer-facing platforms with high reliability requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional Experience with Ruby, Sidekiq, TypeScript/JavaScript, and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile development processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$153,815 - CA$277,431/year, with an expected On Target Earnings (OTE) between CA$172,000 - CA$308,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7946769?gh_jid=7946769","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3451509,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7946769,"updated_at":"2026-07-21T13:01:22-04:00","requisition_id":"R1403","title":"Senior Software Engineer I, Frontend Infrastructure \u0026 Experience","company_name":"Braze","first_published":"2026-05-22T15:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The\u0026amp;nbsp;Frontend Infrastructure \u0026amp;amp; Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze’s product standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers through code review, pairing, technical guidance, and clear communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing the framework used to build our marketing message editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating the navigation and routing layer to a fully React-based system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extending the design system with semantic tokens and supporting a product rebrand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building type-safe scaffolding and API tooling for frontend development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving frontend testing infrastructure with Cypress, Jest, and related tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advancing accessibility, localization, and consistency across product experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend build, packaging, and code generation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly skilled in modern frontend development, especially TypeScript and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building reusable frontend systems, components, tools, or infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care deeply about user experience, accessibility, performance, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in a large frontend codebase with many stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building design systems or component libraries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with frontend testing frameworks such as Cypress or Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with code generation, linting, codemods, or other developer tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with internationalization, localization, or accessibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (OTE) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954594?gh_jid=7954594","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3451509,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954594,"updated_at":"2026-07-21T13:01:22-04:00","requisition_id":"R1403","title":"Senior Software Engineer I, Frontend Infrasturcture \u0026 Experience","company_name":"Braze","first_published":"2026-05-22T15:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The\u0026amp;nbsp;Frontend Infrastructure \u0026amp;amp; Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze’s product standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers through code review, pairing, technical guidance, and clear communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing the framework used to build our marketing message editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating the navigation and routing layer to a fully React-based system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extending the design system with semantic tokens and supporting a product rebrand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building type-safe scaffolding and API tooling for frontend development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving frontend testing infrastructure with Cypress, Jest, and related tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advancing accessibility, localization, and consistency across product experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend build, packaging, and code generation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly skilled in modern frontend development, especially TypeScript and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building reusable frontend systems, components, tools, or infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care deeply about user experience, accessibility, performance, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in a large frontend codebase with many stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building design systems or component libraries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with frontend testing frameworks such as Cypress or Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with code generation, linting, codemods, or other developer tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with internationalization, localization, or accessibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (OTE) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7947577?gh_jid=7947577","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3451814,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7947577,"updated_at":"2026-07-16T15:05:49-04:00","requisition_id":"R1404","title":"Senior Software Engineer II, BrazeAI Operator","company_name":"Braze","first_published":"2026-05-26T17:18:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The BrazeAI Operator is a chat assistant embedded in the frontend of the product, and it uses agentic AI to help marketers do their work more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team owns the agentic runtime that powers Operator, including tool orchestration, prompt engineering, streaming transport, integrations with LLM providers, integrations with Braze features, and integrations with third-party vendors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on the BrazeAI Operator team, you will build AI-powered product experiences that are reliable, useful, and deeply integrated into the Braze product. You will lead important technical projects, design systems that make agentic behavior safe and observable, and help define what excellent AI assistance looks like for sophisticated marketing teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered product experiences using TypeScript, React, and LLM provider APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the agentic tool runtime that lets BrazeAI Operator take actions inside the product on behalf of users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build integrations between Operator and core Braze product surfaces, third-party vendors, and AI model providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the reliability, observability, and safety of LLM-backed systems, including streaming responses, error handling, evaluation, and rollout controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects from ambiguous product or technical goals through implementation, launch, and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other engineers through technical design, code review, and clear engineering practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building the agentic tool runtime for Operator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing a streaming architecture for real-time AI responses and product notifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating with LLM providers such as Gemini, OpenAI, Anthropic, and AWS Bedrock\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating Operator with Braze product workflows and third-party systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building AI-assisted authoring, search, validation, and support experiences inside the product\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM provider APIs: Gemini, OpenAI, Anthropic, AWS Bedrock\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time transports: web sockets, server-sent events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are strong in modern frontend development and comfortable working across the stack into backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building production systems that integrate with AI/ML models, LLM APIs, or other complex external services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care about reliability, observability, safety, and user trust in AI-powered products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in ambiguous problem spaces where product behavior, technical architecture, and model capabilities all shape the solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience with:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering, LLM evaluation, or agentic system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time systems, streaming protocols, or event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building developer platforms, internal frameworks, or reusable product infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accessibility, search, or editor tooling\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8030572?gh_jid=8030572","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3481286,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8030572,"updated_at":"2026-07-22T12:26:49-04:00","requisition_id":"R1544","title":"Senior Software Engineer II, Full-Stack","company_name":"Braze","first_published":"2026-07-01T15:30:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Software Engineer II to join our Cloud Data Ingestion \u0026amp;amp; Transformation (CDIT) team. This team is vital to Braze\u0026#39;s growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers\u0026#39; success and the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in an agile team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Python/Django, React, Ruby on Rails, Snowflake, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for incrementally delivering high-quality software which delights customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$186,838 - CA$299,886/year, with an expected On Target Earnings (OTE) between CA$205,600 - CA$330,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8028504?gh_jid=8028504","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3480459,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8028504,"updated_at":"2026-07-21T13:01:28-04:00","requisition_id":"R1542","title":"Senior Software Engineer I, ML","company_name":"Braze","first_published":"2026-07-07T16:40:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Do you enjoy working on data-intensive products? Come join our growing Engineering team to help design, improve and scale Braze\u0026#39;s self-learning (reinforcement learning) AI platform. No toy datasets in notebooks - we’re implementing AI pipelines in production at scale! Learn tons about data architecture, data science, and self-learning AI. Work in a team that not only talks-the-talk of development best practices, but walks the walk - unit \u0026amp;amp; integration tests, modular design, CI/CD, pair programming, code reviews - the works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge ML product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Braze customers to understand, translate and generalize particular use cases to generic platform components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your extensive knowledge of Python and its ecosystem to produce clean, readable, and extendible code, and coach others on the team in doing the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with teams responsible for Braze’s product strategy and roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support teams implementing Braze for customers to ensure their success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Science/Back End: Python (Pyspark, Polars, Ibis), SQL, BigQuery, FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architecture/DevOps: Kubernetes, Airflow, Terraform, GCP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional coder: you write clean, object-oriented code; you care about good design and terse, testable APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tinkerer: you regularly explore and learn new technologies and methods, especially in the data architecture and data science domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience working with Python in a product setting, including 1+ years in a the data/machine learning ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with at least one major cloud platform (GCP, AWS, Azure, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience putting ML models into production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;General understanding of supervised learning principles is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$153,815 - CA$250,039/year, with an expected On Target Earnings (OTE) between CA$172,000 - CA$279,600/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8027184?gh_jid=8027184","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3479852,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027184,"updated_at":"2026-07-21T13:01:25-04:00","requisition_id":"R1537","title":"Senior Software Engineer I, Reporting","company_name":"Braze","first_published":"2026-07-07T10:43:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our products rely on sophisticated real-time and batch processing of massive amounts of data and instrumenting that data to provide analytics, automated decision making, and an industry-leading customer engagement tool. We’re looking for a Senior Fullstack Engineer to help us tackle significant engineering challenges, such as: leveraging big and complex data sets in generating actionable reports and insights for our customers, optimizing query performance and cost, and using cutting-edge front-end technologies to create an incredible user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll take on a variety of challenges around building and optimizing an ultrafast application for a massive scale, which sends billions of messages based on billions of data points.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills and will have worked in a team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with one of Ruby, Ruby on Rails, React, Java, MongoDB, microservice architecture, distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$153,815 - CA$250,039/year, with an expected On Target Earnings (OTE) between CA$172,000 - CA$279,600/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914092?gh_jid=7914092","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914092,"updated_at":"2026-07-16T15:05:11-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914087?gh_jid=7914087","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914087,"updated_at":"2026-07-16T15:05:11-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7905995?gh_jid=7905995","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7905995,"updated_at":"2026-07-16T15:05:11-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914090?gh_jid=7914090","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914090,"updated_at":"2026-07-16T15:05:11-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8000775?gh_jid=8000775","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3469206,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8000775,"updated_at":"2026-07-16T15:07:34-04:00","requisition_id":"R1487","title":"Senior Technical Product Manager, Content Platforms (AI Content Operations) ","company_name":"Braze","first_published":"2026-06-25T17:42:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Braze produces a lot of content — marketing campaigns, blog posts, customer stories, courses, lessons, documentation — and most of it is still written, reviewed, and published the way it was five years ago. AI changes what\u0026#39;s possible here, but only if someone owns the work of figuring out which parts of the content workflow actually benefit from automation, building the tools, and getting them into people\u0026#39;s daily hands.\u0026amp;nbsp;That\u0026#39;s this role. You\u0026#39;ll own the AI content operations product roadmap inside Content Platforms: identifying where content creators spend time on work that doesn\u0026#39;t add proportional value, designing tools that remove the friction, shipping those tools into the Sanity CMS and the broader content stack, and driving adoption with the marketing and learning teams that use them.Teams across Braze are just starting to figure out how AI fits into their day-to-day work. There is no settled playbook, and the people closest to the business problems — the writers, designers, instructional designers, marketers, and operators making content every day — are the ones discovering what\u0026#39;s possible. Your job is to learn from them first. The good ideas will not come out of an abstract roadmap exercise; they will come out of sitting next to people doing the work, watching where they get stuck, and noticing the small AI-powered moves they\u0026#39;re already making on their own.This is not a research role and it\u0026#39;s not a presentations role. You\u0026#39;ll write code, ship prototypes, pair with engineers, and measure adoption. AI-assisted development is how we work — you\u0026#39;ll be expected to use it, build with it, and be opinionated about it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll sit on the Content Platforms team as a senior individual contributor. No direct reports, but a strong remit to lead — setting direction, raising the bar, and pulling colleagues across teams toward better solutions.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Room To Grow\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The role itself is Senior TPM, Content Platforms — the parenthetical reflects initial focus, not permanent scope. The team owns a broader technical content operations remit, and as this work matures we expect the role to expand into adjacent problem areas. The right candidate sees AI content operations as a way in, not the whole job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Why This Role Matters For You\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The job most product managers say they want — owning a real product, shipping it, watching adoption climb — is hard to find inside a large company. This role is one of them. Content Platforms is a small, fast-moving team. The marketing and learning organizations are real customers with real pain points. The tools you ship will land in people\u0026#39;s daily workflow within weeks of shipping, not quarters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also be in a rare seat in terms of timing. The content operations function is in the middle of a hard reset around AI, and most of the people deciding how that plays out at enterprise scale are doing it badly. This role puts you in a position to shape how it gets done at Braze — and to develop the judgment that will be in short supply across the industry for a long time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for people who\u0026#39;d rather build the tools than write a deck about them.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Do\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embed with marketing and learning teams to deeply understand how content actually gets made — research, drafting, review, publishing, optimization — and where the friction lives. Pay particular attention to the AI experiments people are already running on their own; those are usually where the real opportunities surface\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the AI content operations product roadmap: what we build, what we buy, what we kill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship AI-powered tools that meaningfully shorten the path from idea to published content: metadata generation, doc-to-CMS conversion, content review and quality checks, research assistants, asset generation, and more we haven\u0026#39;t named yet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption: a tool that doesn\u0026#39;t change someone\u0026#39;s daily workflow doesn\u0026#39;t count\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make smart build-vs-buy decisions — knowing when to write internal tooling and when an existing or emerging vendor is the better answer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Sanity platform investment, since most of these tools surface inside the CMS or against its content\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in content management and content operations. Read the rest as a description of the work, not a checklist of prior titles.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Content Operations Background\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiar with how modern content teams actually work — content calendars, brief-to-publish workflows, review and approval, SEO, localization touchpoints, asset management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has opinions about where AI usefully fits in those workflows today, and where it doesn\u0026#39;t yet — and is comfortable holding those opinions loosely as the people closer to the work teach you what you\u0026#39;re missing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious about content as a system, not just a deliverable — what we publish, how it gets discovered, how it gets reused, how it shapes the brand\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Technical Foundation\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply familiar with headless CMS architecture; Sanity experience is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with Node.js, TypeScript, and modern web frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to build simple web apps and functional prototypes on your own — you won\u0026#39;t be shipping complex systems to production solo, but you can independently validate an idea end-to-end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI development tools like Claude Code or Cursor, and with the model APIs underneath them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has opinions about evaluating, prompting, and integrating LLMs into real workflows — not just experimenting in a chat window\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Product Instincts\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable architecting tools that connect multiple systems (CMS, analytics, model providers, internal services) and reasoning about long-term design tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can hold your own in technical conversations without needing to defer every decision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced shipping internal tools, where the bar for adoption is higher than external products and \u0026quot;we built it for you\u0026quot; is not a valid pitch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Mindset\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Iterative by nature: you\u0026#39;d rather ship a rough thing into a real workflow and learn than over-plan before moving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker: you design for the problems you haven\u0026#39;t seen yet, not just the ones in front of you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $139,000 and $208,000/year, with an expected On Target Earnings (OTE) between $154,000 and $231,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8027701?gh_jid=8027701","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3480076,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027701,"updated_at":"2026-07-16T15:08:55-04:00","requisition_id":"R1523","title":"Senior Technical Product Manager, Content Platforms (Localization)","company_name":"Braze","first_published":"2026-06-25T17:36:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;Company Level: 6\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Braze produces content across dozens of products, teams, and markets. Localizing that content today runs through Phrase and a set of manual processes that, while functional, create bottlenecks that don\u0026#39;t add proportional value. We\u0026#39;re building an AI-powered translation infrastructure to change that; we need a TPM who can own it.\u0026amp;nbsp;This is an early-stage platform role. The architecture is taking shape; the problems aren\u0026#39;t all known yet. You\u0026#39;ll be most effective if you thrive in that ambiguity.You\u0026#39;ll sit on the Content Platforms team as a senior individual contributor. No direct reports, but a strong remit to lead — setting direction, raising the bar, and pulling colleagues across teams toward better solutions.You\u0026#39;ll design systems that let teams self-serve and drive the technical execution of an internal AI translation platform. AI won\u0026#39;t replace human judgment in this process — you\u0026#39;ll help us figure out where human review is essential and design workflows that make that review fast, targeted, and high-quality. The goal is to remove friction that doesn\u0026#39;t need to exist, not to cut corners on quality.\u0026amp;nbsp;Localization at Braze touches almost every part of the business: Demand Gen, Product Marketing, Sales, Enablement, Product, Engineering, Support, and the regional teams that depend on locally-relevant content to do their jobs. Your first job is to plug into the existing localization program — understand what\u0026#39;s working, what\u0026#39;s not, and where the people closest to it think the real opportunities are. The platform we build has to be informed by that reality, not imposed on it.This is not a research role and it\u0026#39;s not a presentations role. You\u0026#39;ll write code, ship prototypes, pair with engineers, and measure adoption. AI-assisted development is how we work — you\u0026#39;ll be expected to use it, build with it, and be opinionated about it.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Room To Grow\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The role itself is Senior TPM, Content Platforms — the parenthetical reflects initial focus, not permanent scope. The team owns a broader technical content operations remit, and as the localization platform matures we expect this role to expand into adjacent problem areas. The right candidate sees localization as a way in, not the whole job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Why This Role Matters For You\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The localization industry is in the middle of a real shift, and most people in it are watching from the sidelines. This role puts you at the front of it — not as someone reacting to AI, but as someone deciding how an enterprise actually adopts it.You\u0026#39;ll build the kind of experience that compounds: hands-on systems thinking, real product ownership, and fluency with the tools that are reshaping how technical work gets done. A problem big enough to matter, the autonomy to shape the solution, and a team of engineers who actually want to build with you.This is a role for people who\u0026#39;d rather shape how AI gets used than watch it happen to them.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Do\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the localization infrastructure product: roadmap, architecture decisions, stakeholder alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers to design and ship multi-platform systems that meet complex, evolving localization needs across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the workflows and self-serve patterns that let teams move forward without routing every request through a central queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of AI-assisted translation tooling while maintaining quality and consistency standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us make smart build-vs-buy decisions — knowing when to build internal tooling and when existing or emerging vendors are the better answer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with translation and localization vendors — what we expect of them, what we move away from, and how their work integrates with everything we build\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in localization or content operations. Read the rest as a description of the work, not a checklist of prior titles.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Localization Background\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A working background in localization is a strong plus, but it isn\u0026#39;t a requirement. What we do need is a thoughtful interest in the space — someone who has read into the problem, has views on where AI shifts the cost curve, and is genuinely curious about how a modern enterprise should be running this kind of program. If you bring the systems thinking and product instincts, we can build the domain depth around you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you do have localization experience, here\u0026#39;s what we\u0026#39;d expect you to bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiar with the localization landscape — tools, workflows, vendor relationships, and where the real friction lives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to develop a clear framework for when human review is required, tuned to content type, audience, risk, and context — not just an instinct, but a defensible model others can apply\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with platforms like Phrase is relevant context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Technical foundation\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply familiar with headless CMS architecture; Sanity experience is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with Node.js, TypeScript, and modern web frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to build simple web apps and functional prototypes on your own — you won\u0026#39;t be shipping complex systems to production solo, but you can independently validate an idea end-to-end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI development tools like Claude Code or Cursor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Product Instincts\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable architecting multi-platform systems and reasoning about long-term design tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can hold your own in technical conversations without needing to defer every decision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced managing stakeholders across team boundaries, including customers who have real expectations tied to your delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Mindset\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterative by nature: you\u0026#39;d rather ship a rough thing and learn than over-plan before moving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker: you design for the problems you haven\u0026#39;t seen yet, not just the ones in front of you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $139,000 and $208,000/year, with an expected On Target Earnings (OTE) between $154,000 and $231,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7899151?gh_jid=7899151","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3434185,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7899151,"updated_at":"2026-07-16T15:05:19-04:00","requisition_id":"R1359","title":"Solutions Architect","company_name":"Braze","first_published":"2026-05-07T04:32:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Technical Architect\u0026lt;/strong\u0026gt; and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering \u0026lt;strong\u0026gt;outcome-based technical services\u0026lt;/strong\u0026gt; and bespoke technical solutions across \u0026lt;strong\u0026gt;all stages of the customer lifecycle\u0026lt;/strong\u0026gt;. You will own and drive complex technical projects and workstreams to successful completion, specializing in \u0026lt;strong\u0026gt;architecting integrations\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;sophisticated data strategies\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;customer-centric use case design\u0026lt;/strong\u0026gt; to \u0026lt;strong\u0026gt;unlock the full value of the Braze Platform\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Architect, you will be a key \u0026lt;strong\u0026gt;driving force of technical and product expertise\u0026lt;/strong\u0026gt;, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for \u0026lt;strong\u0026gt;rapidly understanding each client’s business and technical requirements\u0026lt;/strong\u0026gt;, helping them \u0026lt;strong\u0026gt;achieve fast time-to-value from their investment in Braze\u0026lt;/strong\u0026gt;. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze\u0026#39;s functionality to help our customers achieve key business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Objectives\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Obsessed\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical conduit between Braze and the customer’s product and engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class solutions and document those for future automation and iterative deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data-Driven\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform\u0026#39;s capabilities and value proposition for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Client Success \u0026amp;amp; Technical Guidance\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technical Solutioning, Resolution \u0026amp;amp; Empowerment\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Experience\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;3+ years\u0026lt;/strong\u0026gt; of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;3+ years\u0026lt;/strong\u0026gt; of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of \u0026lt;strong\u0026gt;SaaS, Mobile, APIs, and Programming\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Skills\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional technical depth\u0026lt;/strong\u0026gt; with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7993319?gh_jid=7993319","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467476,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7993319,"updated_at":"2026-07-16T15:06:54-04:00","requisition_id":"R1470","title":"Solutions Consultant, Emerging Enterprise, General Business","company_name":"Braze","first_published":"2026-06-17T17:59:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Emerging Enterprise, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our Chicago office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $79,100-$112,000/year, with an expected On Target Earnings (OTE) between $113,000-$160,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7997848?gh_jid=7997848","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467476,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997848,"updated_at":"2026-07-16T15:06:54-04:00","requisition_id":"R1470","title":"Solutions Consultant, Emerging Enterprise, General Business","company_name":"Braze","first_published":"2026-06-17T17:59:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Emerging Enterprise, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our New York office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,300-$119,000/year, with an expected On Target Earnings (OTE) between $119,000-$170,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7997849?gh_jid=7997849","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467476,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997849,"updated_at":"2026-07-16T15:06:54-04:00","requisition_id":"R1470","title":"Solutions Consultant, Emerging Enterprise, General Business","company_name":"Braze","first_published":"2026-06-17T17:59:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Emerging Enterprise, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our San Francisco office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,300-$119,000/year, with an expected On Target Earnings (OTE) between $119,000-$170,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7997850?gh_jid=7997850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467476,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997850,"updated_at":"2026-07-16T15:06:54-04:00","requisition_id":"R1470","title":"Solutions Consultant, Emerging Enterprise, General Business","company_name":"Braze","first_published":"2026-06-17T17:59:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Emerging Enterprise, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our Austin office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,600-$108,500/year, with an expected On Target Earnings (OTE) between $108,000-$155,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8014600?gh_jid=8014600","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467476,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8014600,"updated_at":"2026-07-16T15:06:54-04:00","requisition_id":"R1470","title":"Solutions Consultant, Emerging Enterprise, General Business","company_name":"Braze","first_published":"2026-06-17T18:06:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Emerging Enterprise, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our Toronto office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CAD$84,000-$126,000/year, with an expected On Target Earnings (OTE) between CAD$120,000-$180,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7977103?gh_jid=7977103","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461942,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7977103,"updated_at":"2026-07-16T15:06:18-04:00","requisition_id":"R1429","title":"Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-06-02T15:33:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security \u0026amp;amp; Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the backing of, and clear channels for interfacing with, our internal Security, Engineering, Legal, and Compliance teams to ensure our security posture is accurately and effectively communicated.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $142,000/year, with an expected On Target Earnings (OTE) between $119,000 and $197,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7976554?gh_jid=7976554","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461942,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7976554,"updated_at":"2026-07-16T15:06:18-04:00","requisition_id":"R1429","title":"Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-06-02T15:33:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security \u0026amp;amp; Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the backing of, and clear channels for interfacing with, our internal Security, Engineering, Legal, and Compliance teams to ensure our security posture is accurately and effectively communicated.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $142,000/year, with an expected On Target Earnings (OTE) between $119,000 and $197,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7977098?gh_jid=7977098","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461942,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7977098,"updated_at":"2026-07-16T15:06:18-04:00","requisition_id":"R1429","title":"Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-06-02T15:33:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security \u0026amp;amp; Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the backing of, and clear channels for interfacing with, our internal Security, Engineering, Legal, and Compliance teams to ensure our security posture is accurately and effectively communicated.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $142,000/year, with an expected On Target Earnings (OTE) between $119,000 and $197,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7977097?gh_jid=7977097","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461942,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7977097,"updated_at":"2026-07-16T15:06:18-04:00","requisition_id":"R1429","title":"Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-06-02T15:33:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security \u0026amp;amp; Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the backing of, and clear channels for interfacing with, our internal Security, Engineering, Legal, and Compliance teams to ensure our security posture is accurately and effectively communicated.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $142,000/year, with an expected On Target Earnings (OTE) between $119,000 and $197,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8013237?gh_jid=8013237","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474256,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013237,"updated_at":"2026-07-22T16:16:18-04:00","requisition_id":"R1504","title":"Staff Accountant II","company_name":"Braze","first_published":"2026-06-22T11:54:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a hands-on, detail-oriented Staff Accountant II to join our growing Finance team and support the continued expansion of our global business. This role is a key contributor on the General Ledger team, responsible for ensuring accurate and timely monthly closes, supporting audits, and maintaining SOX compliance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, this individual will help drive process improvements and operational efficiencies through ongoing evaluation of systems and accounting processes. The role reports directly to the Accounting Manager and has exposure to senior leaders within the Corporate Accounting team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Play an essential role in the month-end and quarter-end close processes, including preparing and reviewing journal entries and supporting reconciliations (e.g., accrued expenses, T\u0026amp;amp;E\u0026amp;nbsp; and employee benefit-related accounts)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Obtain and maintain a thorough understanding of the general ledger structure and reporting process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Perform monthly analytical reviews to ensure the completeness and accuracy of financial statements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Prepare monthly balance sheet account reconciliations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Support financial audits and SOX compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Coordinate and support statutory compliance and audits for Braze’s international entities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Partner with FP\u0026amp;amp;A and Accounts Payable team to ensure accurate invoice coding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Collaborate cross-functionally to obtain transaction details, research reconciling items, and resolve issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Support optimization and effective use of accounting systems and platforms, including NetSuite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Assist in documenting accounting policies and procedures to ensure transactions\u0026amp;nbsp; are executed with US GAAP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Perform ad hoc analyses and participate in special projects as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Bachelor’s Degree in Accounting or Finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; 2-3 years of relevant accounting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Big 4 or large regional firm experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; CPA and/or MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; International accounting experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; SaaS or technology industry preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Proven knowledge and application of US GAAP, with a general understanding of SOX\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Highly organized, detail-oriented, and result-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Thrives in a fast-paced environment and can manage multiple priorities under tight deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Self-movited team player who can operate independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Strong verbal and written communication skills with the ability to collaborate with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Proficiency in Microsoft Office and Google Workspace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; Familiarity with NetSuite, Numeric, or other comparable ERP/accounting systems preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $63,000 and $95,000/year, with an expected On Target Earnings (OTE) between $70,000 and $105,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8010941?gh_jid=8010941","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3471957,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8010941,"updated_at":"2026-07-27T09:02:46-04:00","requisition_id":"R1496","title":"Support Engagement Lead","company_name":"Braze","first_published":"2026-06-16T15:07:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Support Engagement Lead is a member of the Recurring Services team and is tasked with delivering a premium support service experience to customers. The Support Engagement Lead is a personalized and customized support experience for a designated group of named customers. The Support Engagement Lead serves as the “main point of technical support interaction” for a customer and will act as the “technical advocate” for the customer during the entire contract period. The Support Engagement Lead works very closely with our Success team for the named group of accounts; helping to manage the technical relationship, while the CSM focuses on the strategic relationship and product adoption.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and assume ultimate responsibility over your named customer’s technical needs and inquiries around platform integration, performance, and troubleshooting as well as partner implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze for all things Technical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Recurring Services teams, taking a lead role on technical escalations and inquiries to ensure excellent customer experience and internal alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with Customer Success and Recurring Services teams, deliver product value by reducing risk and removing technical barriers resulting in feature adoption and a high degree of execution within the Braze platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by championing for the customer’s technical needs and product enhancement requestsWork closely and get ingrained with Braze recognized partners in the customer tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer’s existing support cases to identify trends and risks with their Braze product experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to create a seamless experience by helping them to develop Centers of Excellence which allow them to benefit from knowledge sharing across their group.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via support cases, regular check-ins, kick-offs, events and Technical Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers, Technical Account Management, and Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled technical skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You absolutely thrive in a highly collaborative role.\u0026amp;nbsp; You’re a true team player, knowing how to work and contribute in cross-team initiatives and focuses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills regarding technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with an ability to manage competing client demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical knowledge on how to leverage APIs and write basic-level SQL queries, bonus points for experience working in Postman and Snowflake/Snowsight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: Mobile Development (Swift, Java, Kotlin), Kibana, Snowflake, Datadog, Email architecture and deliverability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Javascript, Ruby, Java, or other programming language\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Please note the working hours are 11am - 7:30pm CT.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,500/year, with an expected On Target Earnings (OTE) between $95,000 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8010978?gh_jid=8010978","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3471957,"location":{"name":"Denver"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8010978,"updated_at":"2026-07-27T09:02:46-04:00","requisition_id":"R1496","title":"Support Engagement Lead","company_name":"Braze","first_published":"2026-06-16T15:07:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Support Engagement Lead is a member of the Recurring Services team and is tasked with delivering a premium support service experience to customers. The Support Engagement Lead is a personalized and customized support experience for a designated group of named customers. The Support Engagement Lead serves as the “main point of technical support interaction” for a customer and will act as the “technical advocate” for the customer during the entire contract period. The Support Engagement Lead works very closely with our Success team for the named group of accounts; helping to manage the technical relationship, while the CSM focuses on the strategic relationship and product adoption.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and assume ultimate responsibility over your named customer’s technical needs and inquiries around platform integration, performance, and troubleshooting as well as partner implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze for all things Technical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Recurring Services teams, taking a lead role on technical escalations and inquiries to ensure excellent customer experience and internal alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with Customer Success and Recurring Services teams, deliver product value by reducing risk and removing technical barriers resulting in feature adoption and a high degree of execution within the Braze platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by championing for the customer’s technical needs and product enhancement requestsWork closely and get ingrained with Braze recognized partners in the customer tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer’s existing support cases to identify trends and risks with their Braze product experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to create a seamless experience by helping them to develop Centers of Excellence which allow them to benefit from knowledge sharing across their group.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via support cases, regular check-ins, kick-offs, events and Technical Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers, Technical Account Management, and Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled technical skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You absolutely thrive in a highly collaborative role.\u0026amp;nbsp; You’re a true team player, knowing how to work and contribute in cross-team initiatives and focuses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills regarding technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with an ability to manage competing client demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical knowledge on how to leverage APIs and write basic-level SQL queries, bonus points for experience working in Postman and Snowflake/Snowsight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: Mobile Development (Swift, Java, Kotlin), Kibana, Snowflake, Datadog, Email architecture and deliverability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Javascript, Ruby, Java, or other programming language\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Please note the working hours are 10am - 6:30pm MT.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,500/year, with an expected On Target Earnings (OTE) between $95,000 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8010946?gh_jid=8010946","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3471957,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8010946,"updated_at":"2026-07-27T09:02:46-04:00","requisition_id":"R1496","title":"Support Engagement Lead","company_name":"Braze","first_published":"2026-06-16T15:07:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Support Engagement Lead is a member of the Recurring Services team and is tasked with delivering a premium support service experience to customers. The Support Engagement Lead is a personalized and customized support experience for a designated group of named customers. The Support Engagement Lead serves as the “main point of technical support interaction” for a customer and will act as the “technical advocate” for the customer during the entire contract period. The Support Engagement Lead works very closely with our Success team for the named group of accounts; helping to manage the technical relationship, while the CSM focuses on the strategic relationship and product adoption.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and assume ultimate responsibility over your named customer’s technical needs and inquiries around platform integration, performance, and troubleshooting as well as partner implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze for all things Technical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Recurring Services teams, taking a lead role on technical escalations and inquiries to ensure excellent customer experience and internal alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with Customer Success and Recurring Services teams, deliver product value by reducing risk and removing technical barriers resulting in feature adoption and a high degree of execution within the Braze platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by championing for the customer’s technical needs and product enhancement requestsWork closely and get ingrained with Braze recognized partners in the customer tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer’s existing support cases to identify trends and risks with their Braze product experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to create a seamless experience by helping them to develop Centers of Excellence which allow them to benefit from knowledge sharing across their group.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via support cases, regular check-ins, kick-offs, events and Technical Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers, Technical Account Management, and Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled technical skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You absolutely thrive in a highly collaborative role.\u0026amp;nbsp; You’re a true team player, knowing how to work and contribute in cross-team initiatives and focuses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills regarding technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with an ability to manage competing client demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical knowledge on how to leverage APIs and write basic-level SQL queries, bonus points for experience working in Postman and Snowflake/Snowsight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: Mobile Development (Swift, Java, Kotlin), Kibana, Snowflake, Datadog, Email architecture and deliverability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Javascript, Ruby, Java, or other programming language\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Please note the working hours are\u0026amp;nbsp;9am - 5:30pm PT.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,500/year, with an expected On Target Earnings (OTE) between $95,000 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8007443?gh_jid=8007443","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3471957,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8007443,"updated_at":"2026-07-27T09:02:46-04:00","requisition_id":"R1496","title":"Support Engagement Lead","company_name":"Braze","first_published":"2026-06-16T15:07:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Support Engagement Lead is a member of the Recurring Services team and is tasked with delivering a premium support service experience to customers. The Support Engagement Lead is a personalized and customized support experience for a designated group of named customers. The Support Engagement Lead serves as the “main point of technical support interaction” for a customer and will act as the “technical advocate” for the customer during the entire contract period. The Support Engagement Lead works very closely with our Success team for the named group of accounts; helping to manage the technical relationship, while the CSM focuses on the strategic relationship and product adoption.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and assume ultimate responsibility over your named customer’s technical needs and inquiries around platform integration, performance, and troubleshooting as well as partner implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze for all things Technical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Recurring Services teams, taking a lead role on technical escalations and inquiries to ensure excellent customer experience and internal alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with Customer Success and Recurring Services teams, deliver product value by reducing risk and removing technical barriers resulting in feature adoption and a high degree of execution within the Braze platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by championing for the customer’s technical needs and product enhancement requestsWork closely and get ingrained with Braze recognized partners in the customer tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer’s existing support cases to identify trends and risks with their Braze product experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to create a seamless experience by helping them to develop Centers of Excellence which allow them to benefit from knowledge sharing across their group.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via support cases, regular check-ins, kick-offs, events and Technical Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers, Technical Account Management, and Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled technical skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You absolutely thrive in a highly collaborative role.\u0026amp;nbsp; You’re a true team player, knowing how to work and contribute in cross-team initiatives and focuses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills regarding technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with an ability to manage competing client demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical knowledge on how to leverage APIs and write basic-level SQL queries, bonus points for experience working in Postman and Snowflake/Snowsight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: Mobile Development (Swift, Java, Kotlin), Kibana, Snowflake, Datadog, Email architecture and deliverability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Javascript, Ruby, Java, or other programming language\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Please note the working hours are 11am - 7:30pm CT.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,500/year, with an expected On Target Earnings (OTE) between $95,000 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8010975?gh_jid=8010975","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3471957,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8010975,"updated_at":"2026-07-27T09:02:46-04:00","requisition_id":"R1496","title":"Support Engagement Lead","company_name":"Braze","first_published":"2026-06-16T15:07:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Support Engagement Lead is a member of the Recurring Services team and is tasked with delivering a premium support service experience to customers. The Support Engagement Lead is a personalized and customized support experience for a designated group of named customers. The Support Engagement Lead serves as the “main point of technical support interaction” for a customer and will act as the “technical advocate” for the customer during the entire contract period. The Support Engagement Lead works very closely with our Success team for the named group of accounts; helping to manage the technical relationship, while the CSM focuses on the strategic relationship and product adoption.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and assume ultimate responsibility over your named customer’s technical needs and inquiries around platform integration, performance, and troubleshooting as well as partner implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze for all things Technical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Recurring Services teams, taking a lead role on technical escalations and inquiries to ensure excellent customer experience and internal alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with Customer Success and Recurring Services teams, deliver product value by reducing risk and removing technical barriers resulting in feature adoption and a high degree of execution within the Braze platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by championing for the customer’s technical needs and product enhancement requestsWork closely and get ingrained with Braze recognized partners in the customer tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer’s existing support cases to identify trends and risks with their Braze product experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to create a seamless experience by helping them to develop Centers of Excellence which allow them to benefit from knowledge sharing across their group.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via support cases, regular check-ins, kick-offs, events and Technical Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers, Technical Account Management, and Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled technical skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You absolutely thrive in a highly collaborative role.\u0026amp;nbsp; You’re a true team player, knowing how to work and contribute in cross-team initiatives and focuses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills regarding technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with an ability to manage competing client demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical knowledge on how to leverage APIs and write basic-level SQL queries, bonus points for experience working in Postman and Snowflake/Snowsight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: Mobile Development (Swift, Java, Kotlin), Kibana, Snowflake, Datadog, Email architecture and deliverability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Javascript, Ruby, Java, or other programming language\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Please note the working hours are 12pm - 8:30pm ET.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,500/year, with an expected On Target Earnings (OTE) between $95,000 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983203?gh_jid=7983203","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457447,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983203,"updated_at":"2026-07-16T15:06:00-04:00","requisition_id":"R1419","title":"Team Lead, Email Deliverability","company_name":"Braze","first_published":"2026-06-04T14:31:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze helps customers to create memorable experiences between consumers and the brands they love. Email is a core channel for our customers. To ensure email communications have the best opportunity to reach their intended recipients, we have an amazing team of email deliverability experts who help to educate on industry concepts, analyze deliverability indicators, advise on email best practices, and support customers through deliverability issues. We are looking for a technically-versed email deliverability subject-matter expert with experience nurturing and supporting expert deliverability consultants to join our team. As Team Lead, Email Deliverability, you will lead a regional team of customer-facing deliverability experts and own a book of business. With your customers and alongside your team, you will promote best practices and generate recommendations to improve clients’ email programs to maximize their impact through Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced deliverability support to our customers and our internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to help build strong relationships and foster trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as an escalation point for the regional team to support customers through deliverability issues, as well as increase customer value and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams, like Customer Success, Technical Support, Sales, and Growth, to develop and iterate on strategies that improve Braze teams and our customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideate on and lead strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching or mentoring email deliverability consultants to influence great team culture, high employee satisfaction, long-term employee retention, and excellent team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong understanding of the email deliverability space, including technical concepts and best practice deliverability strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well-demonstrated, consultative approach to deliverability issue analysis, root cause identification, and high client satisfaction throughout issue support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High familiarity in coordinating with mailbox providers, blocklist operators, and filtering companies to understand the evolving email landscape and navigate challenging deliverability outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in identifying and implementing process optimization and transformation in order to increase process efficiency, reduce time-to-market \u0026amp;amp; support scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence, and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $145,000/year, with an expected On Target Earnings (OTE) between $103,000 and $171,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7963459?gh_jid=7963459","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457447,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7963459,"updated_at":"2026-07-16T15:06:00-04:00","requisition_id":"R1419","title":"Team Lead, Email Deliverability","company_name":"Braze","first_published":"2026-06-04T14:31:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze helps customers to create memorable experiences between consumers and the brands they love. Email is a core channel for our customers. To ensure email communications have the best opportunity to reach their intended recipients, we have an amazing team of email deliverability experts who help to educate on industry concepts, analyze deliverability indicators, advise on email best practices, and support customers through deliverability issues. We are looking for a technically-versed email deliverability subject-matter expert with experience nurturing and supporting expert deliverability consultants to join our team. As Team Lead, Email Deliverability, you will lead a regional team of customer-facing deliverability experts and own a book of business. With your customers and alongside your team, you will promote best practices and generate recommendations to improve clients’ email programs to maximize their impact through Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced deliverability support to our customers and our internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to help build strong relationships and foster trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as an escalation point for the regional team to support customers through deliverability issues, as well as increase customer value and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams, like Customer Success, Technical Support, Sales, and Growth, to develop and iterate on strategies that improve Braze teams and our customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideate on and lead strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching or mentoring email deliverability consultants to influence great team culture, high employee satisfaction, long-term employee retention, and excellent team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong understanding of the email deliverability space, including technical concepts and best practice deliverability strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well-demonstrated, consultative approach to deliverability issue analysis, root cause identification, and high client satisfaction throughout issue support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High familiarity in coordinating with mailbox providers, blocklist operators, and filtering companies to understand the evolving email landscape and navigate challenging deliverability outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in identifying and implementing process optimization and transformation in order to increase process efficiency, reduce time-to-market \u0026amp;amp; support scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence, and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $145,000/year, with an expected On Target Earnings (OTE) between $103,000 and $171,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983202?gh_jid=7983202","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457447,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983202,"updated_at":"2026-07-16T15:06:00-04:00","requisition_id":"R1419","title":"Team Lead, Email Deliverability","company_name":"Braze","first_published":"2026-06-04T14:31:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze helps customers to create memorable experiences between consumers and the brands they love. Email is a core channel for our customers. To ensure email communications have the best opportunity to reach their intended recipients, we have an amazing team of email deliverability experts who help to educate on industry concepts, analyze deliverability indicators, advise on email best practices, and support customers through deliverability issues. We are looking for a technically-versed email deliverability subject-matter expert with experience nurturing and supporting expert deliverability consultants to join our team. As Team Lead, Email Deliverability, you will lead a regional team of customer-facing deliverability experts and own a book of business. With your customers and alongside your team, you will promote best practices and generate recommendations to improve clients’ email programs to maximize their impact through Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced deliverability support to our customers and our internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to help build strong relationships and foster trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as an escalation point for the regional team to support customers through deliverability issues, as well as increase customer value and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams, like Customer Success, Technical Support, Sales, and Growth, to develop and iterate on strategies that improve Braze teams and our customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideate on and lead strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching or mentoring email deliverability consultants to influence great team culture, high employee satisfaction, long-term employee retention, and excellent team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong understanding of the email deliverability space, including technical concepts and best practice deliverability strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well-demonstrated, consultative approach to deliverability issue analysis, root cause identification, and high client satisfaction throughout issue support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High familiarity in coordinating with mailbox providers, blocklist operators, and filtering companies to understand the evolving email landscape and navigate challenging deliverability outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in identifying and implementing process optimization and transformation in order to increase process efficiency, reduce time-to-market \u0026amp;amp; support scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence, and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $145,000/year, with an expected On Target Earnings (OTE) between $103,000 and $171,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983204?gh_jid=7983204","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457447,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983204,"updated_at":"2026-07-16T15:06:00-04:00","requisition_id":"R1419","title":"Team Lead, Email Deliverability","company_name":"Braze","first_published":"2026-06-04T14:31:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze helps customers to create memorable experiences between consumers and the brands they love. Email is a core channel for our customers. To ensure email communications have the best opportunity to reach their intended recipients, we have an amazing team of email deliverability experts who help to educate on industry concepts, analyze deliverability indicators, advise on email best practices, and support customers through deliverability issues. We are looking for a technically-versed email deliverability subject-matter expert with experience nurturing and supporting expert deliverability consultants to join our team. As Team Lead, Email Deliverability, you will lead a regional team of customer-facing deliverability experts and own a book of business. With your customers and alongside your team, you will promote best practices and generate recommendations to improve clients’ email programs to maximize their impact through Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced deliverability support to our customers and our internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to help build strong relationships and foster trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as an escalation point for the regional team to support customers through deliverability issues, as well as increase customer value and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams, like Customer Success, Technical Support, Sales, and Growth, to develop and iterate on strategies that improve Braze teams and our customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideate on and lead strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching or mentoring email deliverability consultants to influence great team culture, high employee satisfaction, long-term employee retention, and excellent team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong understanding of the email deliverability space, including technical concepts and best practice deliverability strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well-demonstrated, consultative approach to deliverability issue analysis, root cause identification, and high client satisfaction throughout issue support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High familiarity in coordinating with mailbox providers, blocklist operators, and filtering companies to understand the evolving email landscape and navigate challenging deliverability outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in identifying and implementing process optimization and transformation in order to increase process efficiency, reduce time-to-market \u0026amp;amp; support scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence, and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $145,000/year, with an expected On Target Earnings (OTE) between $103,000 and $171,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8017298?gh_jid=8017298","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3472421,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8017298,"updated_at":"2026-07-16T15:07:46-04:00","requisition_id":"R1499","title":"Team Lead Solutions Consultant, Financial Services","company_name":"Braze","first_published":"2026-06-18T18:09:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Team Lead, Solutions Consulting role is a hands-on player-coach, which includes being the primary Solution Consultant in opportunities, managing and hiring Solutions Consultants, and building out our vertical in Braze’s financial services, Americas division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and hone your people-management skills, all while demonstrating and practicing a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel of up to 50% at peak times and is based in our Austin, Texas office.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Lead the team - You\u0026#39;ll manage 2 Solutions Consultants to start. As the FinServ business grows, so does the team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach your ICs through deal involvement, direct feedback, and regular career conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the bar for what good looks like — technically, strategically, and in front of customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the escalation point when deals get complicated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Sales and SC leadership on hiring and capacity as the business scales\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Own deals - This is a player-coach role. You\u0026#39;ll be directly involved in opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run pre-sales end-to-end on major accounts: discovery, solution design, demos, POVs, security reviews, exec presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build credibility across the full FinServ buying team — Architecture, Engineering, Security, Compliance, Marketing Ops, and the C-suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position BrazeAI and advanced capabilities with buyers who have real technical depth and regulatory complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pull in Product, Security, Professional Services, and partners when needed to get the deal done right\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Build the Financial Services - Practice FinServ is a new territory for Braze. There\u0026#39;s no playbook; you’ll have a front seat at writing it.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create the sales plays, discovery frameworks, and competitive positioning Braze uses in FinServ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the reusable assets the team needs: reference architectures, demo environments, security \u0026amp;amp; compliance positioning, objection-handling guides, and talk tracks for banking, payments, insurance, and wealth management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work directly with Sales, Marketing, and Product to define how we grow in this segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Publish thought leadership — white papers, presentations, blog posts — that earn Braze credibility in the industry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People management experience, or a demonstrated track record of leading teams, mentoring ICs, and driving outcomes through others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communicator with strong executive presence and follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic problem solver who can break down ambiguous, cross-functional challenges into clear options, tradeoffs, and next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating autonomously and proactively; you spot gaps and build what is needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated technical buying teams and rigorous evaluation processes, ideally in regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Known as a collaborative teammate and a force multiplier who raises the bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $159,000/year, with an expected On Target Earnings (OTE) between $173,000 and $227,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8017295?gh_jid=8017295","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3472421,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8017295,"updated_at":"2026-07-16T15:07:46-04:00","requisition_id":"R1499","title":"Team Lead Solutions Consultant, Financial Services","company_name":"Braze","first_published":"2026-06-18T18:09:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Team Lead, Solutions Consulting role is a hands-on player-coach, which includes being the primary Solution Consultant in opportunities, managing and hiring Solutions Consultants, and building out our vertical in Braze’s financial services, Americas division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and hone your people-management skills, all while demonstrating and practicing a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel of up to 50% at peak times and is based in our NYC office.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Lead the team - You\u0026#39;ll manage 2 Solutions Consultants to start. As the FinServ business grows, so does the team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach your ICs through deal involvement, direct feedback, and regular career conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the bar for what good looks like — technically, strategically, and in front of customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the escalation point when deals get complicated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Sales and SC leadership on hiring and capacity as the business scales\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Own deals - This is a player-coach role. You\u0026#39;ll be directly involved in opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run pre-sales end-to-end on major accounts: discovery, solution design, demos, POVs, security reviews, exec presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build credibility across the full FinServ buying team — Architecture, Engineering, Security, Compliance, Marketing Ops, and the C-suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position BrazeAI and advanced capabilities with buyers who have real technical depth and regulatory complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pull in Product, Security, Professional Services, and partners when needed to get the deal done right\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Build the Financial Services - Practice FinServ is a new territory for Braze. There\u0026#39;s no playbook; you’ll have a front seat at writing it.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create the sales plays, discovery frameworks, and competitive positioning Braze uses in FinServ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the reusable assets the team needs: reference architectures, demo environments, security \u0026amp;amp; compliance positioning, objection-handling guides, and talk tracks for banking, payments, insurance, and wealth management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work directly with Sales, Marketing, and Product to define how we grow in this segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Publish thought leadership — white papers, presentations, blog posts — that earn Braze credibility in the industry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People management experience, or a demonstrated track record of leading teams, mentoring ICs, and driving outcomes through others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communicator with strong executive presence and follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic problem solver who can break down ambiguous, cross-functional challenges into clear options, tradeoffs, and next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating autonomously and proactively; you spot gaps and build what is needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated technical buying teams and rigorous evaluation processes, ideally in regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Known as a collaborative teammate and a force multiplier who raises the bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $133,000 and $169,000/year, with an expected On Target Earnings (OTE) between $190,000 and $242,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8008686?gh_jid=8008686","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3472421,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8008686,"updated_at":"2026-07-16T15:07:46-04:00","requisition_id":"R1499","title":"Team Lead Solutions Consultant, Financial Services","company_name":"Braze","first_published":"2026-06-18T18:13:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Team Lead, Solutions Consulting role is a hands-on player-coach, which includes being the primary Solution Consultant in opportunities, managing and hiring Solutions Consultants, and building out our vertical in Braze’s financial services, Americas division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and hone your people-management skills, all while demonstrating and practicing a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel of up to 50% at peak times and is based in our [Office] office.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Lead the team - You\u0026#39;ll manage 2 Solutions Consultants to start. As the FinServ business grows, so does the team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach your ICs through deal involvement, direct feedback, and regular career conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the bar for what good looks like — technically, strategically, and in front of customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the escalation point when deals get complicated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Sales and SC leadership on hiring and capacity as the business scales\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Own deals - This is a player-coach role. You\u0026#39;ll be directly involved in opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run pre-sales end-to-end on major accounts: discovery, solution design, demos, POVs, security reviews, exec presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build credibility across the full FinServ buying team — Architecture, Engineering, Security, Compliance, Marketing Ops, and the C-suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position BrazeAI and advanced capabilities with buyers who have real technical depth and regulatory complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pull in Product, Security, Professional Services, and partners when needed to get the deal done right\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Build the Financial Services - Practice FinServ is a new territory for Braze. There\u0026#39;s no playbook; you’ll have a front seat at writing it.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create the sales plays, discovery frameworks, and competitive positioning Braze uses in FinServ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the reusable assets the team needs: reference architectures, demo environments, security \u0026amp;amp; compliance positioning, objection-handling guides, and talk tracks for banking, payments, insurance, and wealth management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work directly with Sales, Marketing, and Product to define how we grow in this segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Publish thought leadership — white papers, presentations, blog posts — that earn Braze credibility in the industry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People management experience, or a demonstrated track record of leading teams, mentoring ICs, and driving outcomes through others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communicator with strong executive presence and follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic problem solver who can break down ambiguous, cross-functional challenges into clear options, tradeoffs, and next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating autonomously and proactively; you spot gaps and build what is needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated technical buying teams and rigorous evaluation processes, ideally in regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Known as a collaborative teammate and a force multiplier who raises the bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,100 and $165,900/year, with an expected On Target Earnings (OTE) between $183,000 and $237,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7810802?gh_jid=7810802","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3411517,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7810802,"updated_at":"2026-07-16T15:04:28-04:00","requisition_id":"R1298","title":"Team Lead, Solutions Consulting","company_name":"Braze","first_published":"2026-04-14T06:37:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze is looking to hire a Team Lead on our Solutions Consulting team for our Asia-aligned Sales team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Team Lead, Solutions Consulting role is a hands-on player-coach which includes being the primary Solution Consultant in opportunities, and managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and geographic markets. This Team Lead will head up our Asia Solutions Consulting team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and hone your people-management skills all while demonstrating and practising a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our Singapore office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;What you can expect\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You multitask, juggle and manage priorities like its second nature.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of three or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7851375?gh_jid=7851375","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7851375,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7872122?gh_jid=7872122","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872122,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7872119?gh_jid=7872119","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872119,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7872124?gh_jid=7872124","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872124,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8067160?gh_jid=8067160","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8067160,"updated_at":"2026-07-15T10:57:54-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-07-15T10:57:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$103,500 - CA$132,000/year, with an expected On Target Earnings (OTE) between CA$115,000 - CA$150,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/8055926?gh_jid=8055926","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3491402,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8055926,"updated_at":"2026-07-16T15:10:05-04:00","requisition_id":"R1574","title":"Technical Architect","company_name":"Braze","first_published":"2026-07-15T17:10:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a\u0026amp;nbsp;Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze\u0026#39;s functionality to help our customers achieve key business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key objectives:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;1) Customer Obsessed:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical conduit between Braze and the customer’s product and engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class solutions and document those for future automation and iterative deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;2) Data Driven:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;3) Growth Mindset:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform\u0026#39;s capabilities and value proposition for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;1) Client Success \u0026amp;amp; Technical Guidance:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;2) Technical Solutioning, Resolution \u0026amp;amp; Empowerment:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7696789?gh_jid=7696789","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3383488,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Global Services and Support","value_type":"single_select"}],"id":7696789,"updated_at":"2026-07-01T13:04:54-04:00","requisition_id":"R1202","title":"Technical Support Specialist","company_name":"Braze","first_published":"2026-03-17T09:29:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization - serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Becoming a trusted product expert - mastering the dashboard, integrations, troubleshooting steps, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identifying opportunities to enhance customer satisfaction and drive product adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about helping customers and resolving issues efficiently and effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to synthesize complex technical concepts and communicate them clearly to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of experience supporting technical products, ideally in SaaS or mobile application environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with HTML, CSS, APIs, and/or SQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with tools such as Postman, Snowflake, and/or Kibana is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills in English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; for any requests or questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. A summary of the most recent bias audit results for such tool is available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see our\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":231}}