{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131999","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3521284,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131999,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"EvergreenParis","title":"Account Executive","company_name":"Braze","first_published":"2026-08-19T06:16:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026amp;nbsp;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131999/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8141353","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3521280,"location":{"name":"Munich"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8141353,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"EvergreenGermany","title":"Account Executive","company_name":"Braze","first_published":"2026-08-19T06:07:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026amp;nbsp;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209828,"name":"Germany","location":null,"child_ids":[74837,209836,317199],"parent_id":73314}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8141353/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131994","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3521280,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131994,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"EvergreenGermany","title":"Account Executive","company_name":"Braze","first_published":"2026-08-19T06:05:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026amp;nbsp;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209828,"name":"Germany","location":null,"child_ids":[74837,209836,317199],"parent_id":73314}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131994/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131983","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"internal_job_id":3521272,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131983,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"EvergreenLDNSales","title":"Account Executive","company_name":"Braze","first_published":"2026-08-19T07:21:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026amp;nbsp;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131983/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7793490","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3407865,"location":{"name":"Mexico City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Sales \u0026 Business Development","value_type":"single_select"}],"id":7793490,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1271","title":"Account Executive, Central America LATAM","company_name":"Braze","first_published":"2026-04-21T04:48:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive for the Central America LATAM region, you will be responsible for driving new business opportunities and managing relationships with key clients. You will work closely with marketing, product, and customer success teams to ensure that our clients achieve their engagement goals using the Braze platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identify and pursue new business opportunities within the Central America LATAM market\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with prospective and existing clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct product demonstrations and presentations to showcase the value of Braze’s solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the marketing team to develop targeted campaigns and strategies for the LATAM region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate contracts and close deals to meet or exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide feedback to the product team based on client needs and market trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with industry trends and the competitive landscape in the LATAM market\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Marketing, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in sales or account management, preferably in the MarTech or SaaS industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of meeting or exceeding sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of customer engagement strategies and digital marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills in Spanish, English and Portuguese\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed within the Central America LATAM region\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":215156,"name":"Mexico City","location":null,"child_ids":[],"parent_id":215155}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7793490/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8146600","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3525407,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8146600,"updated_at":"2026-09-18T20:20:02-04:00","requisition_id":"R1720","title":"Account Executive, Commercial","company_name":"Braze","first_published":"2026-09-18T20:20:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではタイミー、コスモ石油、マネーフォワード、freee、サンリオ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新規ビジネスの開拓: \u0026lt;/strong\u0026gt;クライアントにアプローチし、Value Selling を実践しながら契約の締結を目指します。BDR チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;市場開拓と戦略の策定:\u0026lt;/strong\u0026gt; 日本市場における Braze のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;関係構築と顧客管理: \u0026lt;/strong\u0026gt;顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;部門連携: \u0026lt;/strong\u0026gt;マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;レポーティングと成果の分析: \u0026lt;/strong\u0026gt;営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Saas 営業の経験と実績: \u0026lt;/strong\u0026gt;3年以上の Saas 営業としての Value Selling の経験 (日系、外資系は問いません)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;数字達成への強い意欲: \u0026lt;/strong\u0026gt;営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;優れたコミュニケーションスキル: \u0026lt;/strong\u0026gt;卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM システムの使用経験: \u0026lt;/strong\u0026gt;Salesforce.com CRM またはその他の CRM ツールを使用して営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力: \u0026lt;/strong\u0026gt;新しい技術やツールに対して迅速に適応し、効果的に活用する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心: \u0026lt;/strong\u0026gt;特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;（プラス要素) スタートアップ企業での経験: \u0026lt;/strong\u0026gt;画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;その他\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8146600/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170786","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536255,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170786,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1766","title":"Account Executive, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-04T06:35:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on a set number of some of the largest and most recognized financial services companies in EMEA N (UKI, Benelux, Nordics).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years selling SaaS Solutions to strategic clients where typical deal size ranges from $200K - $1M+/year.\u0026amp;nbsp; In addition, candidates should have at least 10+ years overall industry experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision making processes of very large enterprise organizations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions.\u0026amp;nbsp; Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170786/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8013294","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474278,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013294,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1511","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-06-25T15:36:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8013294/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8013411","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474278,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013411,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1511","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-06-25T15:36:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8013411/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8013433","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474278,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013433,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1511","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-06-25T15:36:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8013433/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8013410","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474278,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013410,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1511","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-06-25T15:36:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8013410/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8088286","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3504307,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8088286,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1633","title":"Account Executive Enterprise","company_name":"Braze","first_published":"2026-07-31T10:14:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on a set number of some of the largest and most recognized financial services companies in Central EMEA (DACH \u0026amp;amp; CEE).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7 years selling SaaS Solutions to strategic clients where typical deal size ranges from $200K - $1M+/year.\u0026amp;nbsp; In addition, candidates should have at least 10+ years overall industry experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with those who have experience working with strategic companies, understand the organisational complexity and decision making processes of very large enterprise organisations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions.\u0026amp;nbsp; Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organisations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritises all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8088286/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155340","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520077,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155340,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1685","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-24T17:17:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is an Enterprise-level role within the Enterprise team in Braze\u0026#39;s MEGS (Media, Entertainment, Gaming \u0026amp;amp; Sports) organization. You will own a book spanning NHL, NBA, MLB, and MLS clubs and league-level entities — a mix of existing team/league relationships to grow and protect, combined with a very strong mandate to acquire net-new logos across all four leagues. This is one of the first dedicated, vertical-native seats built for professional sports, with a ~110-day sales cycle that is unique to how teams and leagues plan and budget.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7+ years selling SaaS solutions into enterprise accounts, with deep comfort running long, multi-stakeholder sales cycles from a standing start. Experience selling into professional sports, media, or live-events organizations is a strong plus, but not required — what matters most is the ability to translate a complex, cross-departmental buying process (marketing, ticketing, digital, data/analytics, and business intelligence functions) into a coherent, value-based pitch, largely from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate as the \u0026quot;GM\u0026quot; of your book — building account strategy across a relatively small, high-value universe of teams and league offices, partnering closely with Marketing, Business Development, and Customer Success to build a pipeline that is weighted heavily toward net-new acquisition, while also growing and protecting the existing relationships already in the book.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core to your pitch will be Braze\u0026#39;s Fan Equity framework: every team and league shares the same lifecycle marketing problem — fan attention peaks hard around game days, season openers, trades, and playoff runs, then falls off in the gaps between. Your job is to show how Braze\u0026#39;s cross-channel orchestration and BrazeAI-powered personalization keep fans engaged through those valleys, turning single-game buyers into season-long, multi-year relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans across the book, mapping decision-makers across marketing, ticketing/revenue, digital, and data/analytics functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a consultative, value-based sales process — from discovery through negotiation and close — typically over a ~110-day cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver executive-level business value assessments that connect Braze\u0026#39;s platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season-ticket retention, and direct-to-fan digital engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting and pipeline hygiene in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales, ideally in Marketing Technology, CDP, CRM, or adjacent categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex, multi-stakeholder solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in value-based selling, with an emphasis on building Business Value Assessments; experience with Command of the Message a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for and working knowledge of the professional sports landscape — how teams and leagues make money, and how fan engagement ties to revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM or a comparable platform to manage pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly ramp on new product surface area and cloud tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating organizations with non-traditional buying committees and decision processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal, written, and executive presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for in-market meetings and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $98,000 and $154,000/year, with an expected On Target Earnings (OTE) between $193,000 and $304,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155340/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8147280","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3525680,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8147280,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1723","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-25T07:25:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 5 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $250K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience. Familiarity with Force Management’s sales training; Command of the Message and MEDDPICC is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, develop a point of view (POV) on the value your technology can drive for the account, and prioritize accounts across a territory to maximize bookings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated history of net-new prospecting and pipeline generation, both personally and in collaboration with BDRs and Marketing partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, or emerging growth, technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working within the African market is advantageous\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8147280/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8147282","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3525681,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8147282,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1724","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-21T11:15:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 5 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $250K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience. Familiarity with Force Management’s sales training; Command of the Message and MEDDPICC is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, develop a point of view (POV) on the value your technology can drive for the account, and prioritize accounts across a territory to maximize bookings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated history of net-new prospecting and pipeline generation, both personally and in collaboration with BDRs and Marketing partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, or emerging growth, technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full Fluency in Italian and English\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8147282/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139393","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520077,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139393,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1685","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-20T16:36:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is an Enterprise-level role within the Enterprise team in Braze\u0026#39;s MEGS (Media, Entertainment, Gaming \u0026amp;amp; Sports) organization. You will own a book spanning NHL, NBA, MLB, and MLS clubs and league-level entities — a mix of existing team/league relationships to grow and protect, combined with a very strong mandate to acquire net-new logos across all four leagues. This is one of the first dedicated, vertical-native seats built for professional sports, with a ~110-day sales cycle that is unique to how teams and leagues plan and budget.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7+ years selling SaaS solutions into enterprise accounts, with deep comfort running long, multi-stakeholder sales cycles from a standing start. Experience selling into professional sports, media, or live-events organizations is a strong plus, but not required — what matters most is the ability to translate a complex, cross-departmental buying process (marketing, ticketing, digital, data/analytics, and business intelligence functions) into a coherent, value-based pitch, largely from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate as the \u0026quot;GM\u0026quot; of your book — building account strategy across a relatively small, high-value universe of teams and league offices, partnering closely with Marketing, Business Development, and Customer Success to build a pipeline that is weighted heavily toward net-new acquisition, while also growing and protecting the existing relationships already in the book.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core to your pitch will be Braze\u0026#39;s Fan Equity framework: every team and league shares the same lifecycle marketing problem — fan attention peaks hard around game days, season openers, trades, and playoff runs, then falls off in the gaps between. Your job is to show how Braze\u0026#39;s cross-channel orchestration and BrazeAI-powered personalization keep fans engaged through those valleys, turning single-game buyers into season-long, multi-year relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans across the book, mapping decision-makers across marketing, ticketing/revenue, digital, and data/analytics functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a consultative, value-based sales process — from discovery through negotiation and close — typically over a ~110-day cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver executive-level business value assessments that connect Braze\u0026#39;s platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season-ticket retention, and direct-to-fan digital engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting and pipeline hygiene in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales, ideally in Marketing Technology, CDP, CRM, or adjacent categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex, multi-stakeholder solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in value-based selling, with an emphasis on building Business Value Assessments; experience with Command of the Message a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for and working knowledge of the professional sports landscape — how teams and leagues make money, and how fan engagement ties to revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM or a comparable platform to manage pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly ramp on new product surface area and cloud tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating organizations with non-traditional buying committees and decision processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal, written, and executive presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for in-market meetings and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $190,000/year, with an expected On Target Earnings (OTE) between $239,000 and $375,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139393/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139390","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520077,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139390,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1685","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-20T16:36:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is an Enterprise-level role within the Enterprise team in Braze\u0026#39;s MEGS (Media, Entertainment, Gaming \u0026amp;amp; Sports) organization. You will own a book spanning NHL, NBA, MLB, and MLS clubs and league-level entities — a mix of existing team/league relationships to grow and protect, combined with a very strong mandate to acquire net-new logos across all four leagues. This is one of the first dedicated, vertical-native seats built for professional sports, with a ~110-day sales cycle that is unique to how teams and leagues plan and budget.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7+ years selling SaaS solutions into enterprise accounts, with deep comfort running long, multi-stakeholder sales cycles from a standing start. Experience selling into professional sports, media, or live-events organizations is a strong plus, but not required — what matters most is the ability to translate a complex, cross-departmental buying process (marketing, ticketing, digital, data/analytics, and business intelligence functions) into a coherent, value-based pitch, largely from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate as the \u0026quot;GM\u0026quot; of your book — building account strategy across a relatively small, high-value universe of teams and league offices, partnering closely with Marketing, Business Development, and Customer Success to build a pipeline that is weighted heavily toward net-new acquisition, while also growing and protecting the existing relationships already in the book.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core to your pitch will be Braze\u0026#39;s Fan Equity framework: every team and league shares the same lifecycle marketing problem — fan attention peaks hard around game days, season openers, trades, and playoff runs, then falls off in the gaps between. Your job is to show how Braze\u0026#39;s cross-channel orchestration and BrazeAI-powered personalization keep fans engaged through those valleys, turning single-game buyers into season-long, multi-year relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans across the book, mapping decision-makers across marketing, ticketing/revenue, digital, and data/analytics functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a consultative, value-based sales process — from discovery through negotiation and close — typically over a ~110-day cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver executive-level business value assessments that connect Braze\u0026#39;s platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season-ticket retention, and direct-to-fan digital engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting and pipeline hygiene in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales, ideally in Marketing Technology, CDP, CRM, or adjacent categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex, multi-stakeholder solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in value-based selling, with an emphasis on building Business Value Assessments; experience with Command of the Message a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for and working knowledge of the professional sports landscape — how teams and leagues make money, and how fan engagement ties to revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM or a comparable platform to manage pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly ramp on new product surface area and cloud tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating organizations with non-traditional buying committees and decision processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal, written, and executive presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for in-market meetings and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $190,000/year, with an expected On Target Earnings (OTE) between $239,000 and $375,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139390/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8128818","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520077,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8128818,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1685","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-20T16:36:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is an Enterprise-level role within the Enterprise team in Braze\u0026#39;s MEGS (Media, Entertainment, Gaming \u0026amp;amp; Sports) organization. You will own a book spanning NHL, NBA, MLB, and MLS clubs and league-level entities — a mix of existing team/league relationships to grow and protect, combined with a very strong mandate to acquire net-new logos across all four leagues. This is one of the first dedicated, vertical-native seats built for professional sports, with a ~110-day sales cycle that is unique to how teams and leagues plan and budget.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7+ years selling SaaS solutions into enterprise accounts, with deep comfort running long, multi-stakeholder sales cycles from a standing start. Experience selling into professional sports, media, or live-events organizations is a strong plus, but not required — what matters most is the ability to translate a complex, cross-departmental buying process (marketing, ticketing, digital, data/analytics, and business intelligence functions) into a coherent, value-based pitch, largely from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate as the \u0026quot;GM\u0026quot; of your book — building account strategy across a relatively small, high-value universe of teams and league offices, partnering closely with Marketing, Business Development, and Customer Success to build a pipeline that is weighted heavily toward net-new acquisition, while also growing and protecting the existing relationships already in the book.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core to your pitch will be Braze\u0026#39;s Fan Equity framework: every team and league shares the same lifecycle marketing problem — fan attention peaks hard around game days, season openers, trades, and playoff runs, then falls off in the gaps between. Your job is to show how Braze\u0026#39;s cross-channel orchestration and BrazeAI-powered personalization keep fans engaged through those valleys, turning single-game buyers into season-long, multi-year relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans across the book, mapping decision-makers across marketing, ticketing/revenue, digital, and data/analytics functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a consultative, value-based sales process — from discovery through negotiation and close — typically over a ~110-day cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver executive-level business value assessments that connect Braze\u0026#39;s platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season-ticket retention, and direct-to-fan digital engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting and pipeline hygiene in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales, ideally in Marketing Technology, CDP, CRM, or adjacent categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex, multi-stakeholder solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in value-based selling, with an emphasis on building Business Value Assessments; experience with Command of the Message a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for and working knowledge of the professional sports landscape — how teams and leagues make money, and how fan engagement ties to revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM or a comparable platform to manage pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly ramp on new product surface area and cloud tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating organizations with non-traditional buying committees and decision processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal, written, and executive presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for in-market meetings and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $115,000 and $180,000/year, with an expected On Target Earnings (OTE) between $227,000 and $355,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8128818/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7984560","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3464934,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Sales \u0026 Business Development","value_type":"single_select"}],"id":7984560,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"0506","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-06-05T06:18:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではメルカリ、タイミー、コスモ石油、マネーフォワード、freee、サンリオ、ミスミ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新規ビジネスの開拓: \u0026lt;/strong\u0026gt;クライアントにアプローチし、Value Selling を実践しながら契約の締結を目指します。BDR チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;市場開拓と戦略の策定:\u0026lt;/strong\u0026gt; 日本市場における Braze のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;関係構築と顧客管理: \u0026lt;/strong\u0026gt;顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;部門連携: \u0026lt;/strong\u0026gt;マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;レポーティングと成果の分析: \u0026lt;/strong\u0026gt;営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Saas 営業の経験と実績: \u0026lt;/strong\u0026gt;Enterprise の領域において、様々な業界、業種のお客様と関係性を築き、課題を聞き出しながら、深い知識とスキルを持ってバリューセリングのアプローチを実践してきたご経験。また複雑なセールスサイクルを管理し、数字達成への強い意欲を持ち、営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;テリトリープランニングとアカウントプランニング: \u0026lt;/strong\u0026gt;効果的なテリトリープランニングとアカウントプランニングの経験があり、ターゲット市場を戦略的に管理する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;優れたコミュニケーションスキル: \u0026lt;/strong\u0026gt;卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM システムの使用経験: \u0026lt;/strong\u0026gt;Salesforce.com CRM またはその他の CRM ツールを使用して営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力: \u0026lt;/strong\u0026gt;新しい技術やツールに対して迅速に適応し、効果的に活用する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心: \u0026lt;/strong\u0026gt;特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;（プラス要素) スタートアップ企業での経験: \u0026lt;/strong\u0026gt;画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;その他\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7984560/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8119341","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3516760,"location":{"name":"Madrid"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8119341,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1673","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-18T10:50:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 5 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $500K to $2.5M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience. Familiarity with Force Management’s sales training; Command of the Message and MEDDPICC is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, develop a point of view (POV) on the value your technology can drive for the account, and prioritize accounts across a territory to maximize bookings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated history of net-new prospecting and pipeline generation, both personally and in collaboration with BDRs and Marketing partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, or emerging growth, technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209840,"name":"Remote - Spain","location":null,"child_ids":[],"parent_id":209839}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8119341/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8079491","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079491,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie CPG, Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $292,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8079491/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8079476","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079476,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie CPG, Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $302,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8079476/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8079453","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079453,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie CPG, Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8079453/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8072802","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072802,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie CPG, Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8072802/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8186090","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542400,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8186090,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1790","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-09-11T06:43:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is in the North (UK \u0026amp;amp; I, Nordics and Benelux ) Retail team, located in our London office. The ideal candidate will have at least 7 years of experience selling SaaS Solutions to retail clients, where the typical deal size ranges from $80K - $1M+/year (ARR/ACV). Ideally, your product sales experience focuses on analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross-functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritises all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel across all regions in North\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8186090/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7892932","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3431377,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7892932,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1352","title":"Account Executive, Enterprise - Financial Services ","company_name":"Braze","first_published":"2026-09-02T18:57:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 8 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $100K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have at least 3+ years of selling into the Financial Services industry\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience applying the MEDPICC deal methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the financial services industry would be an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7892932/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8184179","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3431377,"location":{"name":"Remote - Australia"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8184179,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1352","title":"Account Executive, Enterprise - Financial Services ","company_name":"Braze","first_published":"2026-09-06T20:51:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 8 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $100K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have at least 3+ years of selling into the Financial Services industry\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience applying the MEDPICC deal methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the financial services industry would be an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8184179/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8159345","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525173,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8159345,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1718","title":"Account Executive, Enterprise, Financial Services","company_name":"Braze","first_published":"2026-08-26T10:33:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we empower brands to deliver personalized customer experiences through our innovative customer engagement platform. Join us in shaping the future of customer engagement!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8159345/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8159264","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525173,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8159264,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1718","title":"Account Executive, Enterprise, Financial Services","company_name":"Braze","first_published":"2026-08-26T10:33:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we empower brands to deliver personalized customer experiences through our innovative customer engagement platform. Join us in shaping the future of customer engagement!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $292,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8159264/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8159260","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525173,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8159260,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1718","title":"Account Executive, Enterprise, Financial Services","company_name":"Braze","first_published":"2026-08-26T10:33:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we empower brands to deliver personalized customer experiences through our innovative customer engagement platform. Join us in shaping the future of customer engagement!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8159260/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8146087","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525173,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8146087,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1718","title":"Account Executive, Enterprise, Financial Services","company_name":"Braze","first_published":"2026-08-26T10:33:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we empower brands to deliver personalized customer experiences through our innovative customer engagement platform. Join us in shaping the future of customer engagement!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $302,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8146087/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8078035","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078035,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1595","title":"Account Executive, Enterprise Retail","company_name":"Braze","first_published":"2026-07-21T17:59:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $181,000/year, with an expected On Target Earnings (OTE) between $300,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8078035/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8078042","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078042,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1595","title":"Account Executive, Enterprise Retail","company_name":"Braze","first_published":"2026-07-21T17:59:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $181,000/year, with an expected On Target Earnings (OTE) between $300,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8078042/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8078036","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078036,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1595","title":"Account Executive, Enterprise Retail","company_name":"Braze","first_published":"2026-07-21T17:59:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $163,500/year, with an expected On Target Earnings (OTE) between $300,000 and $327,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8078036/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8073084","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8073084,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1595","title":"Account Executive, Enterprise Retail","company_name":"Braze","first_published":"2026-07-21T17:59:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $171,500/year, with an expected On Target Earnings (OTE) between $300,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8073084/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7954008","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"internal_job_id":null,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954008,"updated_at":"2026-08-21T07:33:33-04:00","requisition_id":null,"title":"Account Executive - Open Application","company_name":"Braze","first_published":"2026-05-22T10:11:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8097434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498652,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8097434,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1599","title":" Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-07-30T15:31:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $105,000/year, with an expected On Target Earnings (OTE) between $144,000 and $208,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8097434/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8097449","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498652,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8097449,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1599","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-07-30T15:31:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $117,000/year, with an expected On Target Earnings (OTE) between $158,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8097449/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8097447","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498652,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8097447,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1599","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-07-30T15:31:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $117,000/year, with an expected On Target Earnings (OTE) between $158,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8097447/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8075042","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498652,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8075042,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1599","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-07-30T15:31:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $111,000/year, with an expected On Target Earnings (OTE) between $152,000 and $221,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8075042/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039626","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484510,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039626,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1548","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-01T13:22:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039626/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039620","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484510,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039620,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1548","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-01T13:22:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $100,000/year, with an expected On Target Earnings (OTE) between $134,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039620/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039118","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484510,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039118,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1548","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-01T13:22:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $106,000/year, with an expected On Target Earnings (OTE) between $142,000 and $212,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039118/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039627","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484510,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039627,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1548","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-01T13:22:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039627/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8049784","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488834,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8049784,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1561","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-20T10:57:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHA\u0026lt;strong\u0026gt;T YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale General Business team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to, and ultimately close new business. This role is focused entirely on net-new customer acquisition, meaning you will dedicate 100% of your energy to breaking into untapped logos. Additionally, you will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;W\u0026lt;strong\u0026gt;HO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8049784/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8070238","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488834,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8070238,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1561","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-20T10:57:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHA\u0026lt;strong\u0026gt;T YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale General Business team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to, and ultimately close new business. This role is focused entirely on net-new customer acquisition, meaning you will dedicate 100% of your energy to breaking into untapped logos. Additionally, you will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;W\u0026lt;strong\u0026gt;HO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8070238/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8070244","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488834,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8070244,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1561","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-20T10:57:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHA\u0026lt;strong\u0026gt;T YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale General Business team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to, and ultimately close new business. This role is focused entirely on net-new customer acquisition, meaning you will dedicate 100% of your energy to breaking into untapped logos. Additionally, you will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;W\u0026lt;strong\u0026gt;HO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $100,000/year, with an expected On Target Earnings (OTE) between $134,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8070244/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8070251","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488834,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8070251,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1561","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-07-20T10:57:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHA\u0026lt;strong\u0026gt;T YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale General Business team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to, and ultimately close new business. This role is focused entirely on net-new customer acquisition, meaning you will dedicate 100% of your energy to breaking into untapped logos. Additionally, you will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;W\u0026lt;strong\u0026gt;HO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $106,000/year, with an expected On Target Earnings (OTE) between $142,000 and $212,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8070251/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8140251","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3522973,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8140251,"updated_at":"2026-09-15T12:08:09-04:00","requisition_id":"R1706","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-08-24T17:25:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;6\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt; \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a pivotal member of our Scale segment, you will manage the entire commercial journey. We are looking for a dedicated hunter who thrives on identifying, nurturing, and finalizing new client partnerships. Success in this position requires a versatile sales expert - an individual capable of architecting intricate, large-scale agreements while maintaining the disciplined momentum necessary for high-velocity, consistent transaction cycles. You will engage with senior leadership across Product, Marketing, and Engineering to showcase our platform’s unique competitive advantages. By joining our growing and collaborative environment, you will use inventive commercial strategies and a bias for action to ensure reliable revenue milestones.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;8\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,0,0\u0026quot;\u0026gt;New Business Focused: You thrive on pipeline creation and possess a proactive mindset. You systematically research, prioritize, and engage target accounts to build your own pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,1,0\u0026quot;\u0026gt;Dual-Motion Capability: You seamlessly manage two distinct motions—building complex, multi-stakeholder strategic deals while maintaining a steady cadence of high-velocity, transactional wins.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,2,0\u0026quot;\u0026gt;Complex Deal Architect: You excel at structuring, negotiating, and closing highly complex SaaS deals. You know how to conduct deep discovery, quantify business pain, build compelling financial business cases, and align executive stakeholders around large investments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,3,0\u0026quot;\u0026gt;Partner \u0026amp;amp; Ecosystem Collaborator: You have a proven track record of leveraging partners (SI, agency, and technology alliances) throughout the sales cycle to uncover opportunities, accelerate buying processes, and co-sell effectively.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,4,0\u0026quot;\u0026gt;Proven SaaS Track Record: You have solid experience in field sales selling technically integrated SaaS solutions (experience in MarTech, CRM, Marketing Automation, or Analytics is a plus).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,5,0\u0026quot;\u0026gt;Consultative Communicator: Your selling style is grounded in active listening and value-first conversations. You naturally translate complex technical capabilities into strategic business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,6,0\u0026quot;\u0026gt;Analytical \u0026amp;amp; Adaptable: You take a data-driven approach to your sales process - testing, refining, and adapting your strategy as market conditions and customer needs evolve.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,7,0\u0026quot;\u0026gt;Stakeholder Mobilizer: You understand modern enterprise buying behavior, effectively building internal champions and guiding key decision-makers through purchasing processes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8140251/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8129309","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519994,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8129309,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1684","title":"Account Executive, Scale, Financial Services","company_name":"Braze","first_published":"2026-08-13T18:18:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Financial Services team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. Typical deal size ranges from $50K to $500K annually. You will also be responsible for “farming” and managing 8-14 Braze customer accounts alongside our Customer Success team, operating as a trusted commercial and strategic advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a diverse, dynamic, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and a relentless pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including mobilizing distributed, global organizations and accelerating cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to or worked for Financial Services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,000/year, with an expected On Target Earnings (OTE) between $170,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8129309/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8128627","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519994,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8128627,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1684","title":"Account Executive, Scale, Financial Services","company_name":"Braze","first_published":"2026-08-13T18:18:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Financial Services team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. Typical deal size ranges from $50K to $500K annually. You will also be responsible for “farming” and managing 8-14 Braze customer accounts alongside our Customer Success team, operating as a trusted commercial and strategic advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a diverse, dynamic, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and a relentless pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including mobilizing distributed, global organizations and accelerating cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to or worked for Financial Services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $100,000/year, with an expected On Target Earnings (OTE) between $160,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8128627/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8129303","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519994,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8129303,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1684","title":"Account Executive, Scale, Financial Services","company_name":"Braze","first_published":"2026-08-13T18:18:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Financial Services team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. Typical deal size ranges from $50K to $500K annually. You will also be responsible for “farming” and managing 8-14 Braze customer accounts alongside our Customer Success team, operating as a trusted commercial and strategic advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a diverse, dynamic, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and a relentless pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including mobilizing distributed, global organizations and accelerating cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to or worked for Financial Services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,000/year, with an expected On Target Earnings (OTE) between $170,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8129303/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8129299","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519994,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8129299,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1684","title":"Account Executive, Scale, Financial Services","company_name":"Braze","first_published":"2026-08-13T18:18:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Financial Services team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. Typical deal size ranges from $50K to $500K annually. You will also be responsible for “farming” and managing 8-14 Braze customer accounts alongside our Customer Success team, operating as a trusted commercial and strategic advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a diverse, dynamic, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and a relentless pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including mobilizing distributed, global organizations and accelerating cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to or worked for Financial Services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $106,000/year, with an expected On Target Earnings (OTE) between $160,000 and $212,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8129299/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8180540","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3530570,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8180540,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1739","title":"Account Executive, Scale, MEGS","company_name":"Braze","first_published":"2026-09-04T14:45:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $70,000 and $110,000/year, with an expected On Target Earnings (OTE) between $140,000 and $199,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8180540/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8157337","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3530570,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8157337,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1739","title":"Account Executive, Scale, MEGS","company_name":"Braze","first_published":"2026-09-04T14:45:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $105,000/year, with an expected On Target Earnings (OTE) between $134,000 and $189,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8157337/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8180530","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3530570,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8180530,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1739","title":"Account Executive, Scale, MEGS","company_name":"Braze","first_published":"2026-09-04T14:45:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $63,000 and $99,000/year, with an expected On Target Earnings (OTE) between $126,000 and $179,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8180530/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8180534","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3530570,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8180534,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1739","title":"Account Executive, Scale, MEGS","company_name":"Braze","first_published":"2026-09-04T14:45:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $70,000 and $110,000/year, with an expected On Target Earnings (OTE) between $140,000 and $199,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8180534/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8167589","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3534654,"location":{"name":"Mexico"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8167589,"updated_at":"2026-09-15T11:16:28-04:00","requisition_id":"R1757","title":"Account Executive, Scale - Mexico and Central America","company_name":"Braze","first_published":"2026-08-31T15:25:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt; \u0026lt;br\u0026gt;As a pivotal member of our Scale segment, you will manage the entire commercial journey. We are looking for a dedicated hunter who thrives on identifying, nurturing, and finalizing new client partnerships. Success in this position requires a versatile sales expert—someone who can architect intricate, large-scale agreements while maintaining the disciplined momentum needed for high-velocity, consistent transaction cycles. You will engage with senior leadership across Product, Marketing, and Engineering to showcase our platform’s unique competitive advantages. By joining our growing and collaborative environment, you will use inventive commercial strategies and a bias for action to ensure reliable revenue milestones.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;5\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,0,0\u0026quot;\u0026gt;New Business Focused: You thrive on pipeline creation and possess a proactive mindset. You systematically research, prioritize, and engage target accounts to build your own pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,1,0\u0026quot;\u0026gt;Dual-Motion Capability: You seamlessly manage two distinct motions—building complex, multi-stakeholder strategic deals while maintaining a steady cadence of high-velocity, transactional wins.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,2,0\u0026quot;\u0026gt;Complex Deal Architect: You excel at structuring, negotiating, and closing highly complex SaaS deals. You know how to conduct deep discovery, quantify business pain, build compelling financial business cases, and align executive stakeholders around large investments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,3,0\u0026quot;\u0026gt;Partner \u0026amp;amp; Ecosystem Collaborator: You have a proven track record of leveraging partners (SI, agency, and technology alliances) throughout the sales cycle to uncover opportunities, accelerate buying processes, and co-sell effectively.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,4,0\u0026quot;\u0026gt;Proven SaaS Track Record: You have solid experience in field sales selling technically integrated SaaS solutions (experience in MarTech, CRM, Marketing Automation, or Analytics is a plus).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,5,0\u0026quot;\u0026gt;Consultative Communicator: Your selling style is grounded in active listening and value-first conversations. You naturally translate complex technical capabilities into strategic business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,6,0\u0026quot;\u0026gt;Analytical \u0026amp;amp; Adaptable: You take a data-driven approach to your sales process—testing, refining, and adapting your strategy as market conditions and customer needs evolve.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,7,0\u0026quot;\u0026gt;Stakeholder Mobilizer: You understand modern enterprise buying behavior, effectively building internal champions and guiding key decision-makers through purchasing processes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":245332,"name":"Remote - Mexico","location":null,"child_ids":[],"parent_id":215155}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8167589/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8079466","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3500373,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079466,"updated_at":"2026-09-18T11:02:31-04:00","requisition_id":"R1607","title":"Account Executive, Scale (Thai Speaking)","company_name":"Braze","first_published":"2026-07-22T23:17:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years experience selling, renewing and expanding SaaS solutions to clients in a variety of different verticals in the mid-market, commercial or enterprise segment. Ideally, this experience will include collaboration with Customer Success, Business Development, and Marketing teams’ into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work with Braze’s high growth potential clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is an opportunity to bring your skills as a consultant, business analyst, project manager and sales professional to work with leading brands and expand your knowledge of cross-channel consumer engagement, mobile marketing automation, APIs, analytics and AI Decisioning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a field sales role that routinely requires travel for onsite customer engagement, resulting in a majority of time spent out of the office meeting with and selling to existing customers. Your focus market (although not limited to) will be the \u0026lt;strong\u0026gt;Thailand and Vietnam market\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a relevant closing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the AI, mobile, web and Customer Engagement space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intimate knowledge of the \u0026lt;strong\u0026gt;Thailand and Vietnam\u0026lt;/strong\u0026gt; technology landscape and network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams and at customer/prospect/partner events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to prospect into target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hunter mentality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Workspace suite of productivity tools and Claude/Gemini\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;CORE OBJECTIVES\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly net new and retention revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently generate robust pipeline in support of these targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships in order to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product and leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Business Development, Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent Product knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Success \u0026amp;amp; Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8079466/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8212005","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552826,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8212005,"updated_at":"2026-09-17T15:52:19-04:00","requisition_id":"R1822","title":"Account Manager, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-17T15:52:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $100,000/year, with an expected On Target Earnings (OTE) between $170,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8212005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209139","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552826,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209139,"updated_at":"2026-09-17T15:52:15-04:00","requisition_id":"R1822","title":"Account Manager, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-17T15:52:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $92,500/year, with an expected On Target Earnings (OTE) between $150,000 and $185,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209139/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8211991","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552826,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8211991,"updated_at":"2026-09-17T15:52:17-04:00","requisition_id":"R1822","title":"Account Manager, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-17T15:52:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $100,000/year, with an expected On Target Earnings (OTE) between $170,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8211991/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8212006","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552826,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8212006,"updated_at":"2026-09-17T15:52:21-04:00","requisition_id":"R1822","title":"Account Manager, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-17T15:52:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $70,000 and $87,500/year, with an expected On Target Earnings (OTE) between $140,000 and $175,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8212006/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8138346","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3521411,"location":{"name":"Australia"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8138346,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1694","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-08-20T06:13:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Braze ANZ Account Management team drives commercial growth and retention across our existing customer base. In this enterprise role you will act as the senior commercial owner of our largest and most complex customers in the region, operating as a strategic partner to the executives who set their engagement agenda. You will orchestrate teams across Braze to convert product adoption into measurable business outcomes, and turn those outcomes into multi year commercial growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own commercial strategy and performance for a portfolio of Braze\u0026#39;s largest enterprise customers in ANZ, with full accountability for renewal, expansion and long term revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and sustain relationships at C suite and functional leadership level, positioning Braze as a strategic partner\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi thread across business units, brands and markets so that coverage holds through stakeholder change and reorganisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Solutions Consulting, Services and Partners to run joint account plans and executive business reviews that connect Braze performance to enterprise business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex commercial negotiations, including multi year, multi product and consumption based structures, working with Deal Desk, Legal and Finance through formal procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the commercial case for expansion, translating usage data, whitespace mapping and maturity assessment into proposals that stand up to executive and finance scrutiny\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate retention risk early, using account health, adoption signals and stakeholder mapping to protect the base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed quarterly and annual expansion and retention targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate renewal and expansion forecasts, with a clear view of deal progression, risk, timing and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Braze executive sponsorship, aligning senior sponsors to the accounts where they carry the most weight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer meetings virtually and in person, with regular domestic and occasional international travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are a commercially minded enterprise Account Manager who is credible in the boardroom and rigorous in the detail. You have a proven record of growing and defending large SaaS accounts, you are comfortable navigating complex organisations and long procurement cycles, and you thrive in a high performance, cross functional environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive experience in SaaS sales, account management or similar, with demonstrated success driving revenue growth, retention and strategic value for enterprise customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5 years owning complex enterprise relationships end to end, including full accountability for renewals, upsell and expansion across multi product, multi brand or multi region portfolios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing portfolios or individual accounts with annual contract values from 500K to 2M+\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success negotiating multi year enterprise agreements through procurement, legal and finance, including commercial restructures and consumption based models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence at C suite level, with a clear track record of value based selling and enterprise account growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the Martech, Adtech or broader CX space is highly regarded, including CRM, marketing automation, customer analytics, email or content marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial and financial fluency, with the ability to build ROI and value cases that survive executive scrutiny\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaborator with a proven ability to work across Customer Success, Services, Marketing, Partnerships and Sales to drive customer outcomes and commercial impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator, a confident presenter, persuasive writer and trusted relationship builder with strong verbal, written and numerical fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organisational discipline, comfortable holding several complex commercial cycles in motion at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter with a high level of accountability, drive and commercial judgement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8138346/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8132272","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3521411,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8132272,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1694","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-08-20T06:12:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Braze ANZ Account Management team drives commercial growth and retention across our existing customer base. In this enterprise role you will act as the senior commercial owner of our largest and most complex customers in the region, operating as a strategic partner to the executives who set their engagement agenda. You will orchestrate teams across Braze to convert product adoption into measurable business outcomes, and turn those outcomes into multi year commercial growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own commercial strategy and performance for a portfolio of Braze\u0026#39;s largest enterprise customers in ANZ, with full accountability for renewal, expansion and long term revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and sustain relationships at C suite and functional leadership level, positioning Braze as a strategic partner\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi thread across business units, brands and markets so that coverage holds through stakeholder change and reorganisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Solutions Consulting, Services and Partners to run joint account plans and executive business reviews that connect Braze performance to enterprise business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex commercial negotiations, including multi year, multi product and consumption based structures, working with Deal Desk, Legal and Finance through formal procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the commercial case for expansion, translating usage data, whitespace mapping and maturity assessment into proposals that stand up to executive and finance scrutiny\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate retention risk early, using account health, adoption signals and stakeholder mapping to protect the base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed quarterly and annual expansion and retention targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate renewal and expansion forecasts, with a clear view of deal progression, risk, timing and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Braze executive sponsorship, aligning senior sponsors to the accounts where they carry the most weight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer meetings virtually and in person, with regular domestic and occasional international travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are a commercially minded enterprise Account Manager who is credible in the boardroom and rigorous in the detail. You have a proven record of growing and defending large SaaS accounts, you are comfortable navigating complex organisations and long procurement cycles, and you thrive in a high performance, cross functional environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive experience in SaaS sales, account management or similar, with demonstrated success driving revenue growth, retention and strategic value for enterprise customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5 years owning complex enterprise relationships end to end, including full accountability for renewals, upsell and expansion across multi product, multi brand or multi region portfolios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing portfolios or individual accounts with annual contract values from 500K to 2M+\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success negotiating multi year enterprise agreements through procurement, legal and finance, including commercial restructures and consumption based models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence at C suite level, with a clear track record of value based selling and enterprise account growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the Martech, Adtech or broader CX space is highly regarded, including CRM, marketing automation, customer analytics, email or content marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial and financial fluency, with the ability to build ROI and value cases that survive executive scrutiny\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaborator with a proven ability to work across Customer Success, Services, Marketing, Partnerships and Sales to drive customer outcomes and commercial impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator, a confident presenter, persuasive writer and trusted relationship builder with strong verbal, written and numerical fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organisational discipline, comfortable holding several complex commercial cycles in motion at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter with a high level of accountability, drive and commercial judgement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8132272/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131845","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3521218,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131845,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1695","title":"Account Manager, Scale","company_name":"Braze","first_published":"2026-08-20T06:13:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Braze ANZ Account Management team drives commercial growth and retention across our existing customer base. In this role you will own a portfolio of established mid market customers, operating as a commercial partner who helps them mature their use of Braze and convert that maturity into growth. Success comes from breadth and rhythm, knowing your book well enough to spot where value is stalling and where the next opportunity sits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a portfolio of mid market customers across ANZ, with full accountability for renewal, upsell and cross sell\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritise ruthlessly across the book, directing time and executive attention to the accounts where growth or risk is most material\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate your own expansion pipeline through usage analysis, whitespace mapping and maturity assessment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build durable relationships with marketing, CRM and digital leadership, and multi thread beyond a single champion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success to run account plans and business reviews that connect Braze performance to customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop tailored commercial proposals and lead renewal and expansion negotiations to close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify retention risk early using adoption signals, account health and stakeholder change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed quarterly expansion and retention targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasts with a clear view of deal progression, risk and timing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build repeatable plays that hold across a larger book rather than one off approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer meetings virtually and in person, with regular domestic and occasional international travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are a commercially minded Account Manager who enjoys running a busy book and knows where the growth is hiding in it. You have a proven record of expanding SaaS accounts, you are comfortable owning a number in a fast moving environment, and you work well across functions..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive experience in SaaS sales, account management or similar, with demonstrated success driving revenue growth and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3 years owning SaaS customer relationships end to end, including accountability for renewals, upsell and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing portfolios with annual contract values from 150K to 500K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of consistently exceeding commercial targets in fast paced, high growth environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build relationships and sell value to senior marketing, CRM and digital stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the Martech, Adtech or broader CX space is highly regarded, including CRM, marketing automation, customer analytics, email or content marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaborator with a proven ability to work across Customer Success, Services, Marketing, Partnerships and Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator, a confident presenter, persuasive writer and trusted relationship builder with strong verbal, written and numerical fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organisational and time management skills, comfortable managing competing priorities across a broad portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter with a high level of accountability, drive and commercial acumen\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131845/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8034867","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3483055,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8034867,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1545","title":"APAC Communications Manager","company_name":"Braze","first_published":"2026-07-02T04:29:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Vice President of Communications, the APAC Communications Manager will lead regional communications strategy and execution across Asia-Pacific, driving awareness, thought leadership, and brand affinity for Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely with the global communications and regional marketing teams to ensure that Braze’s story is told with local relevance, cultural fluency, and global consistency, amplifying how Braze helps brands forge powerful connections with our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for a proactive, creative communicator with a deep understanding of the APAC media landscape, strong storytelling instincts, and a passion for elevating global brands across diverse markets.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Responsibilities\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Regional Media Relations \u0026amp;amp; Brand Awareness\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute an integrated communications strategy across key APAC markets to drive awareness of Braze’s leadership in AI, customer engagement and marketing technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with top-tier media, analysts, and influencers across business, tech, and trade outlets in markets such as Singapore, Australia, South Korea and Southeast Asia. Collaborate closely with the communications lead in Japan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Localize and pitch global narratives for APAC audiences, ensuring messaging resonates within the region’s diverse cultural, language, and business contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with global communications and local PR agency teams to drive consistent, impactful storytelling and regional amplification of global initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Executive Visibility\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for Braze executives and regional leaders to engage in speaking engagements, media interviews, and industry panels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support development of talking points, bylines, op-eds, and contributed content that position Braze as a thought leader in customer engagement, personalization, and data-driven marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with global teams to craft narratives that highlight Braze’s innovation, culture, and impact across APAC.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Product \u0026amp;amp; Customer Storytelling\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product marketing and customer marketing to surface compelling customer success stories and case studies from the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support product announcements and launches with localized messaging, media outreach, and content tailored for the APAC audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure alignment of product communications with Braze’s broader brand positioning and strategic goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with regional marketing, content, and events teams to align earned and owned strategies, maximizing impact across campaigns and channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with social media and content teams to drive regional engagement on organic channels, ensuring alignment with global brand tone and messaging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic counsel and on-the-ground insights to global leadership on regional trends, opportunities, and potential issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Measurement \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track, analyze, and report on communications outcomes across media coverage, engagement, and brand perception.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use insights to continuously refine messaging and regional strategy for greater impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7 years of experience in corporate or product communications, public relations, or media strategy — ideally within the B2B technology or SaaS space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the APAC media and business landscape with existing media relationships in key markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences and markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong storytelling instincts and ability to translate complex technology into clear, compelling narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing PR agencies and working cross-functionally with global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, high-growth environment, balancing strategic planning with tactical execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with strong organizational skills, attention to detail, and cultural fluency across APAC markets.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a public company or late-stage, high-growth startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing technology, customer engagement, or AI-driven SaaS platforms.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8034867/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8083557","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3502199,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8083557,"updated_at":"2026-09-17T12:17:22-04:00","requisition_id":"R1627","title":"Applications and Integrations Lead","company_name":"Braze","first_published":"2026-07-24T11:45:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a senior, highly technical Applications \u0026amp;amp; Integrations Lead to own the architecture, governance, strategic roadmap, and support of our GTM, CX and platform technology ecosystem. Leading our newly formed Applications \u0026amp;amp; Integrations team, you will merge team leadership with direct, hands-on expertise in Salesforce, application management, and integrations to establish the operational frameworks necessary for keeping our systems stable, secure, compliant, and audit-ready. The ideal candidate possesses experience in large-scale application administration, a clear understanding of compliance and governance structures, deep practical knowledge of middleware and integration platforms like\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://tray.io\u0026quot;\u0026gt;Tray.io\u0026lt;/a\u0026gt; or Workato. You should be just as comfortable diving deep into technical configurations as you are collaborating strategically to shape new functional operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Administration – Establish and execute the governance framework and Application Lifecycle for the Salesforce ecosystem and GTM/CX applications, maintaining compliance with SOX and ITGC standards and optimal operational health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integration Architecture \u0026amp;amp; Delivery\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Own the project lifecycle for all net-new integrations, designing, developing, and deploying system integrations using consistent, scalable patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Integrity, Modeling \u0026amp;amp; Sign-off – Serve as a key stakeholder for sign-off on proposed data models and data flows, ensuring alignment with DAGE, Salesforce Architecture and Delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Middleware Ownership – Own administration of the Tray.io iPaaS platform and lead delivery of scalable automations across the ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder Partnership – Proactively lead stakeholder engagement by translating requirements from GTM, CX, Marketing, Finance, Legal, and other teams into strategic, scalable, and well-documented solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation \u0026amp;amp; Change Management – Maintain documentation for system architecture, processes, and procedures, and lead change management for integrations and applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Day-to-Day Application Support\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Collaborate with the team\u0026#39;s Support Specialists to provide hands-on escalation management across the Salesforce environment and related GTM/CX applications, ensuring prompt triage and resolution of user issues, system configuration adjustments, and break/fix requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of application administration within mid-to-large scale environments (supporting over 500 users), focusing on the oversight of interconnected tool networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of connecting various platforms with Salesforce through common integration methods like Connected Apps, OAuth, and REST/SOAP APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in implementing change management, data governance frameworks, and ensuring compliance with audit expectations and SOX/ITGC guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience configuring and using integration middleware such as Workato, Mulesoft, or Tray.io\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at guiding complex technical projects with multi-directional, cross-functional dependencies and fluid priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity managing SaaS tools including Gong,Outreach, Marketo,Clari etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional interpersonal skills with a strong capacity to clearly convey technical intricacies to non-technical business partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Team Buildout\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Experience in establishing new business functions, operating procedures, or architectural infrastructure from the ground up without relying on existing processes or documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Tactical Balance\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Proven capability to balance long-term enterprise engineering and platform governance alongside daily support requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant Credentials\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Possession of certifications like Salesforce Platform App Builder, Advanced Administrator, or Salesforce Architect is highly valued\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$113,000 - CA$179,000/year, with an expected On Target Earnings (OTE) between CA$130,000 - CA$206,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8083557/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8083535","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502199,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8083535,"updated_at":"2026-09-17T12:17:22-04:00","requisition_id":"R1627","title":"Applications and Integrations Lead","company_name":"Braze","first_published":"2026-07-24T11:45:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a senior, highly technical Applications \u0026amp;amp; Integrations Lead to own the architecture, governance, strategic roadmap, and support of our GTM, CX and platform technology ecosystem. Leading our newly formed Applications \u0026amp;amp; Integrations team, you will merge team leadership with direct, hands-on expertise in Salesforce, application management, and integrations to establish the operational frameworks necessary for keeping our systems stable, secure, compliant, and audit-ready. The ideal candidate possesses experience in large-scale application administration, a clear understanding of compliance and governance structures, deep practical knowledge of middleware and integration platforms like\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://tray.io\u0026quot;\u0026gt;Tray.io\u0026lt;/a\u0026gt; or Workato. You should be just as comfortable diving deep into technical configurations as you are collaborating strategically to shape new functional operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Administration – Establish and execute the governance framework and Application Lifecycle for the Salesforce ecosystem and GTM/CX applications, maintaining compliance with SOX and ITGC standards and optimal operational health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integration Architecture \u0026amp;amp; Delivery\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Own the project lifecycle for all net-new integrations, designing, developing, and deploying system integrations using consistent, scalable patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Integrity, Modeling \u0026amp;amp; Sign-off – Serve as a key stakeholder for sign-off on proposed data models and data flows, ensuring alignment with DAGE, Salesforce Architecture and Delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Middleware Ownership – Own administration of the Tray.io iPaaS platform and lead delivery of scalable automations across the ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder Partnership – Proactively lead stakeholder engagement by translating requirements from GTM, CX, Marketing, Finance, Legal, and other teams into strategic, scalable, and well-documented solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation \u0026amp;amp; Change Management – Maintain documentation for system architecture, processes, and procedures, and lead change management for integrations and applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Day-to-Day Application Support\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Collaborate with the team\u0026#39;s Support Specialists to provide hands-on escalation management across the Salesforce environment and related GTM/CX applications, ensuring prompt triage and resolution of user issues, system configuration adjustments, and break/fix requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of application administration within mid-to-large scale environments (supporting over 500 users), focusing on the oversight of interconnected tool networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of connecting various platforms with Salesforce through common integration methods like Connected Apps, OAuth, and REST/SOAP APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in implementing change management, data governance frameworks, and ensuring compliance with audit expectations and SOX/ITGC guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience configuring and using integration middleware such as Workato, Mulesoft, or Tray.io\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at guiding complex technical projects with multi-directional, cross-functional dependencies and fluid priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity managing SaaS tools including Gong,Outreach, Marketo,Clari etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional interpersonal skills with a strong capacity to clearly convey technical intricacies to non-technical business partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Team Buildout\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Experience in establishing new business functions, operating procedures, or architectural infrastructure from the ground up without relying on existing processes or documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Tactical Balance\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Proven capability to balance long-term enterprise engineering and platform governance alongside daily support requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant Credentials\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;– Possession of certifications like Salesforce Platform App Builder, Advanced Administrator, or Salesforce Architect is highly valued\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $164,000/year with an expected On Target Earnings (OTE) between $121,000 and $189,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8083535/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8013239","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474257,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8013239,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1509","title":"Applied AI Architect, G\u0026A","company_name":"Braze","first_published":"2026-07-07T12:30:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function to change how every team at the company works. Not as a center of excellence that publishes best practices from a distance, but as a team of practitioners partnering directly with business units to make AI the default starting point for work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within that function, Applied AI Architects, G\u0026amp;amp;A carry the horizontal mandate. They rotate across the company\u0026#39;s corporate functions — Finance, People, Legal, Operations, IT and Business Systems, and beyond — embedding with one function at a time to find the highest-value workflows, rebuild them around AI alongside the people who own them, and leave each team able to keep going without us. A sibling team, Applied AI Architects, GTM, applies the same craft permanently attached to specific stages of the revenue lifecycle; this role is the broad-coverage, rotational counterpart.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are product-minded and outcome-driven. We treat the people we serve as users and their workflows as product surfaces, we build on shared infrastructure, and we tune what we ship based on adoption, output quality, and business impact. Braze employees are already building agents that compress multi-day workflows into minutes and tools that transform processes like research, reporting, and operational escalations. This team exists to accelerate that impact and systematically scale it across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, G\u0026amp;amp;A, you\u0026#39;ll embed with a functional team or cross-functional cohort of approximately 15–25 people, learn their work deeply, and rebuild their highest-leverage workflows around AI alongside them. You\u0026#39;ll operate across three modes: as the researcher who finds where the real friction and opportunity live, as the builder who designs and ships working agents on shared infrastructure, and as the coach who moves a team from its first contact with AI to self-sufficiency — and then rotates to the next function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unlike your GTM counterparts, you are not permanently attached to one area. Your measure of success is durable business impact aligned to key financial and efficiency goals, adoption that persists after you rotate out, and cohorts that can build for themselves.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run enablement and discovery across your assigned functions. Lead enablement sessions and stakeholder research across the teams you cover (e.g., Finance, People, Legal, Operations) to map where intelligence gaps, manual effort, workflow friction, and handoff failures are most acute. Translate findings into a structured, prioritized backlog of problems to solve — problem statements, impact and feasibility scoring, dependencies, and stakeholders — and use it to decide where to dig in and rebuild process first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build alongside the team. Create custom tools, agents, automations, and prompts tailored to the highest-value workflows, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions on real deliverables, not theoretical demos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach toward self-sufficiency. Move people through a progressive maturity model: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency. Meet people where they are, and teach them to build and iterate on their own tools over time. The goal is independence, not dependence on you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own quality during the engagement, then hand the durable pieces up. Monitor adoption, diagnose output failures, and tune continuously while you\u0026#39;re embedded. As the engagement matures, transition the cohort\u0026#39;s load-bearing agents into the shared platform layer so they run durably after you rotate out — you operate what you ship until it\u0026#39;s productized, not before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns and scale what works. A tool built for one team should become reusable infrastructure for the next. Document every tool, playbook, and transformation pattern you create so the full team can compound each other\u0026#39;s work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build momentum. Share wins visibly within your cohort and with leadership to create pull demand and celebrate what\u0026#39;s working. Track individual and cohort progress against the maturity model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know when to rotate. An engagement completes when a defined share of the cohort can build and modify their own tools and its load-bearing agents have been productized into the platform layer. Then you move to the next function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare cohorts for an agentic future\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt; Not just prompt writing, but designing, building, and overseeing autonomous multi-agent workflows that handle real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have already lived the transformation they\u0026#39;ll be driving for others. You\u0026#39;ve used AI to fundamentally change how you work, and you can show your work.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder and deep AI practitioner. You build agents, automations, and tools fluently. You don\u0026#39;t just know what AI can do in theory; you\u0026#39;ve built things that changed how real work gets done, and you can build in real time alongside the people you support. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something missed at the system level rather than just the content level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a researcher and systems thinker. You can walk into a function you don\u0026#39;t know, run the interviews and sessions that surface where the real friction is, and turn what you hear into a prioritized, defensible backlog. When you build something that works for one person or team, you immediately see how it applies to ten others, and you think in reusable components and scalable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an exceptional coach and communicator. You can meet people wherever they are, from skeptical to enthusiastic. You create desire for progress and adapt your approach to each person. You know that adoption is a human problem, not a technology problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap, you scope the problem, define the user, map the workflow, and build the solution. You treat the people you serve as your users and their workflows as your product surface, and you know the difference between shipping something and shipping something people actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how business functions run. You\u0026#39;ve worked in or closely with the kinds of teams you\u0026#39;ll be embedded in (finance, people, legal, operations). You know that understanding someone\u0026#39;s work is a prerequisite to transforming it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are biased toward action and speed. You\u0026#39;d rather show someone a working proof-of-concept on their actual deliverable today than present a polished deck about what\u0026#39;s theoretically possible next quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable with ambiguity. This is a new team building a new operating model at Braze. The playbook will be rewritten as we learn, and you thrive in that environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot), with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running discovery or stakeholder research and translating it into a prioritized plan of work — problem statements, impact and feasibility assessment, and clear next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of coaching, teaching, or enabling others, with evidence that people you\u0026#39;ve worked with actually changed how they work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your approach to different learners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams and relationships simultaneously (you\u0026#39;ll be supporting 15–25 people at varying stages of their AI journey)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in finance, people/HR, legal, operations, or a closely adjacent business function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with change management, organizational transformation, or large-scale enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology and data stacks (e.g., Salesforce, Slack, and Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, solutions engineering, technical program management, or other roles that combine technical depth with business context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $145,000 and $217,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8013239/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8055716","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474257,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8055716,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1509","title":"Applied AI Architect, G\u0026A","company_name":"Braze","first_published":"2026-07-10T14:23:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function to change how every team at the company works. Not as a center of excellence that publishes best practices from a distance, but as a team of practitioners partnering directly with business units to make AI the default starting point for work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within that function, Applied AI Architects, G\u0026amp;amp;A carry the horizontal mandate. They rotate across the company\u0026#39;s corporate functions — Finance, People, Legal, Operations, IT and Business Systems, and beyond — embedding with one function at a time to find the highest-value workflows, rebuild them around AI alongside the people who own them, and leave each team able to keep going without us. A sibling team, Applied AI Architects, GTM, applies the same craft permanently attached to specific stages of the revenue lifecycle; this role is the broad-coverage, rotational counterpart.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are product-minded and outcome-driven. We treat the people we serve as users and their workflows as product surfaces, we build on shared infrastructure, and we tune what we ship based on adoption, output quality, and business impact. Braze employees are already building agents that compress multi-day workflows into minutes and tools that transform processes like research, reporting, and operational escalations. This team exists to accelerate that impact and systematically scale it across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, G\u0026amp;amp;A, you\u0026#39;ll embed with a functional team or cross-functional cohort of approximately 15–25 people, learn their work deeply, and rebuild their highest-leverage workflows around AI alongside them. You\u0026#39;ll operate across three modes: as the researcher who finds where the real friction and opportunity live, as the builder who designs and ships working agents on shared infrastructure, and as the coach who moves a team from its first contact with AI to self-sufficiency — and then rotates to the next function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unlike your GTM counterparts, you are not permanently attached to one area. Your measure of success is durable business impact aligned to key financial and efficiency goals, adoption that persists after you rotate out, and cohorts that can build for themselves.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run enablement and discovery across your assigned functions. Lead enablement sessions and stakeholder research across the teams you cover (e.g., Finance, People, Legal, Operations) to map where intelligence gaps, manual effort, workflow friction, and handoff failures are most acute. Translate findings into a structured, prioritized backlog of problems to solve — problem statements, impact and feasibility scoring, dependencies, and stakeholders — and use it to decide where to dig in and rebuild process first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build alongside the team. Create custom tools, agents, automations, and prompts tailored to the highest-value workflows, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions on real deliverables, not theoretical demos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach toward self-sufficiency. Move people through a progressive maturity model: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency. Meet people where they are, and teach them to build and iterate on their own tools over time. The goal is independence, not dependence on you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own quality during the engagement, then hand the durable pieces up. Monitor adoption, diagnose output failures, and tune continuously while you\u0026#39;re embedded. As the engagement matures, transition the cohort\u0026#39;s load-bearing agents into the shared platform layer so they run durably after you rotate out — you operate what you ship until it\u0026#39;s productized, not before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns and scale what works. A tool built for one team should become reusable infrastructure for the next. Document every tool, playbook, and transformation pattern you create so the full team can compound each other\u0026#39;s work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build momentum. Share wins visibly within your cohort and with leadership to create pull demand and celebrate what\u0026#39;s working. Track individual and cohort progress against the maturity model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know when to rotate. An engagement completes when a defined share of the cohort can build and modify their own tools and its load-bearing agents have been productized into the platform layer. Then you move to the next function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare cohorts for an agentic future\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt; Not just prompt writing, but designing, building, and overseeing autonomous multi-agent workflows that handle real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have already lived the transformation they\u0026#39;ll be driving for others. You\u0026#39;ve used AI to fundamentally change how you work, and you can show your work.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder and deep AI practitioner. You build agents, automations, and tools fluently. You don\u0026#39;t just know what AI can do in theory; you\u0026#39;ve built things that changed how real work gets done, and you can build in real time alongside the people you support. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something missed at the system level rather than just the content level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a researcher and systems thinker. You can walk into a function you don\u0026#39;t know, run the interviews and sessions that surface where the real friction is, and turn what you hear into a prioritized, defensible backlog. When you build something that works for one person or team, you immediately see how it applies to ten others, and you think in reusable components and scalable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an exceptional coach and communicator. You can meet people wherever they are, from skeptical to enthusiastic. You create desire for progress and adapt your approach to each person. You know that adoption is a human problem, not a technology problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap, you scope the problem, define the user, map the workflow, and build the solution. You treat the people you serve as your users and their workflows as your product surface, and you know the difference between shipping something and shipping something people actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how business functions run. You\u0026#39;ve worked in or closely with the kinds of teams you\u0026#39;ll be embedded in (finance, people, legal, operations). You know that understanding someone\u0026#39;s work is a prerequisite to transforming it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are biased toward action and speed. You\u0026#39;d rather show someone a working proof-of-concept on their actual deliverable today than present a polished deck about what\u0026#39;s theoretically possible next quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable with ambiguity. This is a new team building a new operating model at Braze. The playbook will be rewritten as we learn, and you thrive in that environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot), with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running discovery or stakeholder research and translating it into a prioritized plan of work — problem statements, impact and feasibility assessment, and clear next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of coaching, teaching, or enabling others, with evidence that people you\u0026#39;ve worked with actually changed how they work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your approach to different learners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams and relationships simultaneously (you\u0026#39;ll be supporting 15–25 people at varying stages of their AI journey)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in finance, people/HR, legal, operations, or a closely adjacent business function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with change management, organizational transformation, or large-scale enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology and data stacks (e.g., Salesforce, Slack, and Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, solutions engineering, technical program management, or other roles that combine technical depth with business context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $166,000/year, with an expected On Target Earnings (OTE) between $131,000 and $195,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8055716/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8055714","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3474257,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8055714,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1509","title":"Applied AI Architect, G\u0026A","company_name":"Braze","first_published":"2026-07-10T14:23:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function to change how every team at the company works. Not as a center of excellence that publishes best practices from a distance, but as a team of practitioners partnering directly with business units to make AI the default starting point for work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within that function, Applied AI Architects, G\u0026amp;amp;A carry the horizontal mandate. They rotate across the company\u0026#39;s corporate functions — Finance, People, Legal, Operations, IT and Business Systems, and beyond — embedding with one function at a time to find the highest-value workflows, rebuild them around AI alongside the people who own them, and leave each team able to keep going without us. A sibling team, Applied AI Architects, GTM, applies the same craft permanently attached to specific stages of the revenue lifecycle; this role is the broad-coverage, rotational counterpart.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are product-minded and outcome-driven. We treat the people we serve as users and their workflows as product surfaces, we build on shared infrastructure, and we tune what we ship based on adoption, output quality, and business impact. Braze employees are already building agents that compress multi-day workflows into minutes and tools that transform processes like research, reporting, and operational escalations. This team exists to accelerate that impact and systematically scale it across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, G\u0026amp;amp;A, you\u0026#39;ll embed with a functional team or cross-functional cohort of approximately 15–25 people, learn their work deeply, and rebuild their highest-leverage workflows around AI alongside them. You\u0026#39;ll operate across three modes: as the researcher who finds where the real friction and opportunity live, as the builder who designs and ships working agents on shared infrastructure, and as the coach who moves a team from its first contact with AI to self-sufficiency — and then rotates to the next function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unlike your GTM counterparts, you are not permanently attached to one area. Your measure of success is durable business impact aligned to key financial and efficiency goals, adoption that persists after you rotate out, and cohorts that can build for themselves.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run enablement and discovery across your assigned functions. Lead enablement sessions and stakeholder research across the teams you cover (e.g., Finance, People, Legal, Operations) to map where intelligence gaps, manual effort, workflow friction, and handoff failures are most acute. Translate findings into a structured, prioritized backlog of problems to solve — problem statements, impact and feasibility scoring, dependencies, and stakeholders — and use it to decide where to dig in and rebuild process first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build alongside the team. Create custom tools, agents, automations, and prompts tailored to the highest-value workflows, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions on real deliverables, not theoretical demos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach toward self-sufficiency. Move people through a progressive maturity model: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency. Meet people where they are, and teach them to build and iterate on their own tools over time. The goal is independence, not dependence on you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own quality during the engagement, then hand the durable pieces up. Monitor adoption, diagnose output failures, and tune continuously while you\u0026#39;re embedded. As the engagement matures, transition the cohort\u0026#39;s load-bearing agents into the shared platform layer so they run durably after you rotate out — you operate what you ship until it\u0026#39;s productized, not before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns and scale what works. A tool built for one team should become reusable infrastructure for the next. Document every tool, playbook, and transformation pattern you create so the full team can compound each other\u0026#39;s work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build momentum. Share wins visibly within your cohort and with leadership to create pull demand and celebrate what\u0026#39;s working. Track individual and cohort progress against the maturity model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know when to rotate. An engagement completes when a defined share of the cohort can build and modify their own tools and its load-bearing agents have been productized into the platform layer. Then you move to the next function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare cohorts for an agentic future\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt; Not just prompt writing, but designing, building, and overseeing autonomous multi-agent workflows that handle real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have already lived the transformation they\u0026#39;ll be driving for others. You\u0026#39;ve used AI to fundamentally change how you work, and you can show your work.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder and deep AI practitioner. You build agents, automations, and tools fluently. You don\u0026#39;t just know what AI can do in theory; you\u0026#39;ve built things that changed how real work gets done, and you can build in real time alongside the people you support. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something missed at the system level rather than just the content level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a researcher and systems thinker. You can walk into a function you don\u0026#39;t know, run the interviews and sessions that surface where the real friction is, and turn what you hear into a prioritized, defensible backlog. When you build something that works for one person or team, you immediately see how it applies to ten others, and you think in reusable components and scalable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an exceptional coach and communicator. You can meet people wherever they are, from skeptical to enthusiastic. You create desire for progress and adapt your approach to each person. You know that adoption is a human problem, not a technology problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap, you scope the problem, define the user, map the workflow, and build the solution. You treat the people you serve as your users and their workflows as your product surface, and you know the difference between shipping something and shipping something people actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how business functions run. You\u0026#39;ve worked in or closely with the kinds of teams you\u0026#39;ll be embedded in (finance, people, legal, operations). You know that understanding someone\u0026#39;s work is a prerequisite to transforming it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are biased toward action and speed. You\u0026#39;d rather show someone a working proof-of-concept on their actual deliverable today than present a polished deck about what\u0026#39;s theoretically possible next quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable with ambiguity. This is a new team building a new operating model at Braze. The playbook will be rewritten as we learn, and you thrive in that environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot), with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running discovery or stakeholder research and translating it into a prioritized plan of work — problem statements, impact and feasibility assessment, and clear next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of coaching, teaching, or enabling others, with evidence that people you\u0026#39;ve worked with actually changed how they work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your approach to different learners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams and relationships simultaneously (you\u0026#39;ll be supporting 15–25 people at varying stages of their AI journey)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in finance, people/HR, legal, operations, or a closely adjacent business function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with change management, organizational transformation, or large-scale enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology and data stacks (e.g., Salesforce, Slack, and Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, solutions engineering, technical program management, or other roles that combine technical depth with business context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $175,000/year, with an expected On Target Earnings (OTE) between $138,000 and $206,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8055714/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8044123","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3478826,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8044123,"updated_at":"2026-09-18T15:18:02-04:00","requisition_id":"R1527","title":"Applied AI Architect, GTM","company_name":"Braze","first_published":"2026-07-02T13:20:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is field-attached, product-minded, and outcome-driven. We treat GTM practitioners as users and their workflows as product surfaces. We build agents, intelligence layers, automations, and decision-support tools, then tune and refine them based on adoption, output quality, field feedback, and business impact. The goal is practical AI that earns trust in live GTM workflows and creates durable value at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, you will own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it. You\u0026#39;ll operate across three modes simultaneously: as the practitioner whose field judgment (in part) the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your success is measured by whether practitioners adopt the outputs, whether those outputs improve behavior at critical moments, and whether that behavioral change produces measurable revenue and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute. Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact and feasibility scoring, dependencies, and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions against real workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions. The system gets better because the individuals building it never leave the commercial and customer motion. Field proximity is the operating discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of the systems you manage. Monitor adoption, diagnose output failures, and tune/iterate continuously. You are not handing off to an ops team. You operate what you ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared knowledge hub by validating field signals, structuring deal and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns across your area and scale what works. A system built for one account scenario, customer segment, or deal stage should become reusable infrastructure for adjacent situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in cross-functional context and adopted by the people they serve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape what this function becomes as the technology and the role category mature. The playbook is being written in real time, and you will be one of the authors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have lived in the revenue lifecycle and can translate that experience into AI systems that scale practitioner judgment beyond what any individual can touch. You are highly autonomous, technically minded, self-directed, and comfortable operating as a senior individual contributor in a new domain.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder. You get excited by taking ideas from concept to reality. You have used AI to build agents, automations, or tools that changed how real work gets done. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something missed at the system level rather than just the content level. You own what you help build, and you improve it based on what you observe\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry GTM judgment. You have spent meaningful time in a revenue role. You know what a discovery call that misses the real objection sounds like. You understand how deals move, where they stall, how buying committees make decisions, and what makes the difference between a customer who renews and expands versus one who churns. You understand the daily reality of AEs, SCs, BDRs, sales directors, CSMs, and account managers, because you have either done their job or worked closely alongside them for years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap in the field, you scope the problem, define the user, map the workflow, and build the solution. You think in terms of adoption. You know the difference between shipping something and shipping something people actually use. You treat GTM practitioners as your users and their workflows as your product surface\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a pattern recognizer and systems thinker. When you build something that works for one scenario, you immediately see how it applies across adjacent workflows, customer segments, or deal stages. You think in reusable components and scalable frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are field-attached by instinct. You would rather be embedded in pipeline reviews, deal cycles, and customer strategy sessions than building from a desk. You know that the quality of what you build depends on staying close enough to the revenue motion to understand whether it is actually useful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are playing a long game. GTM is being rebuilt around AI, and the people who understand both the field and the technology are going to define what that looks like. This role is an opportunity to be on that team early, to develop the skills and track record that will matter most over the next decade, and to do it inside a company with the scale and sophistication to make the work real. You want to build something that lasts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking solutions from problem identification through field adoption, not just build and hand-off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly autonomous, self-directed, and comfortable operating as a senior individual contributor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools or systems that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $175,000/year, with an expected On Target Earnings (OTE) between $138,000 and $206,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8044123/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8029319","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3478826,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8029319,"updated_at":"2026-09-18T15:18:02-04:00","requisition_id":"R1527","title":"Applied AI Architect, GTM ","company_name":"Braze","first_published":"2026-06-30T16:48:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is field-attached, product-minded, and outcome-driven. We treat GTM practitioners as users and their workflows as product surfaces. We build agents, intelligence layers, automations, and decision-support tools, then tune and refine them based on adoption, output quality, field feedback, and business impact. The goal is practical AI that earns trust in live GTM workflows and creates durable value at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, you will own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it. You\u0026#39;ll operate across three modes simultaneously: as the practitioner whose field judgment (in part) the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your success is measured by whether practitioners adopt the outputs, whether those outputs improve behavior at critical moments, and whether that behavioral change produces measurable revenue and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute. Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact and feasibility scoring, dependencies, and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions against real workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions. The system gets better because the individuals building it never leave the commercial and customer motion. Field proximity is the operating discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of the systems you manage. Monitor adoption, diagnose output failures, and tune/iterate continuously. You are not handing off to an ops team. You operate what you ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared knowledge hub by validating field signals, structuring deal and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns across your area and scale what works. A system built for one account scenario, customer segment, or deal stage should become reusable infrastructure for adjacent situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in cross-functional context and adopted by the people they serve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape what this function becomes as the technology and the role category mature. The playbook is being written in real time, and you will be one of the authors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have lived in the revenue lifecycle and can translate that experience into AI systems that scale practitioner judgment beyond what any individual can touch. You are highly autonomous, technically minded, self-directed, and comfortable operating as a senior individual contributor in a new domain.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder. You get excited by taking ideas from concept to reality. You have used AI to build agents, automations, or tools that changed how real work gets done. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something missed at the system level rather than just the content level. You own what you help build, and you improve it based on what you observe\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry GTM judgment. You have spent meaningful time in a revenue role. You know what a discovery call that misses the real objection sounds like. You understand how deals move, where they stall, how buying committees make decisions, and what makes the difference between a customer who renews and expands versus one who churns. You understand the daily reality of AEs, SCs, BDRs, sales directors, CSMs, and account managers, because you have either done their job or worked closely alongside them for years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap in the field, you scope the problem, define the user, map the workflow, and build the solution. You think in terms of adoption. You know the difference between shipping something and shipping something people actually use. You treat GTM practitioners as your users and their workflows as your product surface\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a pattern recognizer and systems thinker. When you build something that works for one scenario, you immediately see how it applies across adjacent workflows, customer segments, or deal stages. You think in reusable components and scalable frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are field-attached by instinct. You would rather be embedded in pipeline reviews, deal cycles, and customer strategy sessions than building from a desk. You know that the quality of what you build depends on staying close enough to the revenue motion to understand whether it is actually useful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are playing a long game. GTM is being rebuilt around AI, and the people who understand both the field and the technology are going to define what that looks like. This role is an opportunity to be on that team early, to develop the skills and track record that will matter most over the next decade, and to do it inside a company with the scale and sophistication to make the work real. You want to build something that lasts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking solutions from problem identification through field adoption, not just build and hand-off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly autonomous, self-directed, and comfortable operating as a senior individual contributor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools or systems that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $145,000 and $217,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8029319/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8044130","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3478826,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8044130,"updated_at":"2026-09-18T15:18:02-04:00","requisition_id":"R1527","title":"Applied AI Architect, GTM ","company_name":"Braze","first_published":"2026-07-02T13:20:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is field-attached, product-minded, and outcome-driven. We treat GTM practitioners as users and their workflows as product surfaces. We build agents, intelligence layers, automations, and decision-support tools, then tune and refine them based on adoption, output quality, field feedback, and business impact. The goal is practical AI that earns trust in live GTM workflows and creates durable value at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, you will own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it. You\u0026#39;ll operate across three modes simultaneously: as the practitioner whose field judgment (in part) the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your success is measured by whether practitioners adopt the outputs, whether those outputs improve behavior at critical moments, and whether that behavioral change produces measurable revenue and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute. Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact and feasibility scoring, dependencies, and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions against real workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions. The system gets better because the individuals building it never leave the commercial and customer motion. Field proximity is the operating discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of the systems you manage. Monitor adoption, diagnose output failures, and tune/iterate continuously. You are not handing off to an ops team. You operate what you ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared knowledge hub by validating field signals, structuring deal and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns across your area and scale what works. A system built for one account scenario, customer segment, or deal stage should become reusable infrastructure for adjacent situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in cross-functional context and adopted by the people they serve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape what this function becomes as the technology and the role category mature. The playbook is being written in real time, and you will be one of the authors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have lived in the revenue lifecycle and can translate that experience into AI systems that scale practitioner judgment beyond what any individual can touch. You are highly autonomous, technically minded, self-directed, and comfortable operating as a senior individual contributor in a new domain.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder. You get excited by taking ideas from concept to reality. You have used AI to build agents, automations, or tools that changed how real work gets done. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something missed at the system level rather than just the content level. You own what you help build, and you improve it based on what you observe\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry GTM judgment. You have spent meaningful time in a revenue role. You know what a discovery call that misses the real objection sounds like. You understand how deals move, where they stall, how buying committees make decisions, and what makes the difference between a customer who renews and expands versus one who churns. You understand the daily reality of AEs, SCs, BDRs, sales directors, CSMs, and account managers, because you have either done their job or worked closely alongside them for years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap in the field, you scope the problem, define the user, map the workflow, and build the solution. You think in terms of adoption. You know the difference between shipping something and shipping something people actually use. You treat GTM practitioners as your users and their workflows as your product surface\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a pattern recognizer and systems thinker. When you build something that works for one scenario, you immediately see how it applies across adjacent workflows, customer segments, or deal stages. You think in reusable components and scalable frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are field-attached by instinct. You would rather be embedded in pipeline reviews, deal cycles, and customer strategy sessions than building from a desk. You know that the quality of what you build depends on staying close enough to the revenue motion to understand whether it is actually useful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are playing a long game. GTM is being rebuilt around AI, and the people who understand both the field and the technology are going to define what that looks like. This role is an opportunity to be on that team early, to develop the skills and track record that will matter most over the next decade, and to do it inside a company with the scale and sophistication to make the work real. You want to build something that lasts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking solutions from problem identification through field adoption, not just build and hand-off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly autonomous, self-directed, and comfortable operating as a senior individual contributor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools or systems that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $166,000/year, with an expected On Target Earnings (OTE) between $131,000 and $195,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8044130/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8024690","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3478826,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8024690,"updated_at":"2026-09-18T15:18:02-04:00","requisition_id":"R1527","title":"Applied AI Architect, GTM ","company_name":"Braze","first_published":"2026-06-30T16:48:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is field-attached, product-minded, and outcome-driven. We treat GTM practitioners as users and their workflows as product surfaces. We build agents, intelligence layers, automations, and decision-support tools, then tune and refine them based on adoption, output quality, field feedback, and business impact. The goal is practical AI that earns trust in live GTM workflows and creates durable value at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Architect, you will own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it. You\u0026#39;ll operate across three modes simultaneously: as the practitioner whose field judgment (in part) the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your success is measured by whether practitioners adopt the outputs, whether those outputs improve behavior at critical moments, and whether that behavioral change produces measurable revenue and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute. Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact and feasibility scoring, dependencies, and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure. Ship working solutions against real workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions. The system gets better because the individuals building it never leave the commercial and customer motion. Field proximity is the operating discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of the systems you manage. Monitor adoption, diagnose output failures, and tune/iterate continuously. You are not handing off to an ops team. You operate what you ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared knowledge hub by validating field signals, structuring deal and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns across your area and scale what works. A system built for one account scenario, customer segment, or deal stage should become reusable infrastructure for adjacent situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in cross-functional context and adopted by the people they serve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape what this function becomes as the technology and the role category mature. The playbook is being written in real time, and you will be one of the authors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;WHO YOU ARE\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for people who have lived in the revenue lifecycle and can translate that experience into AI systems that scale practitioner judgment beyond what any individual can touch. You are highly autonomous, technically minded, self-directed, and comfortable operating as a senior individual contributor in a new domain.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a builder. You get excited by taking ideas from concept to reality. You have used AI to build agents, automations, or tools that changed how real work gets done. You can scope and prioritize solutions, contribute to system architecture and retrieval design, evaluate outputs for quality, and diagnose why something missed at the system level rather than just the content level. You own what you help build, and you improve it based on what you observe\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry GTM judgment. You have spent meaningful time in a revenue role. You know what a discovery call that misses the real objection sounds like. You understand how deals move, where they stall, how buying committees make decisions, and what makes the difference between a customer who renews and expands versus one who churns. You understand the daily reality of AEs, SCs, BDRs, sales directors, CSMs, and account managers, because you have either done their job or worked closely alongside them for years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a product leader. When you identify a gap in the field, you scope the problem, define the user, map the workflow, and build the solution. You think in terms of adoption. You know the difference between shipping something and shipping something people actually use. You treat GTM practitioners as your users and their workflows as your product surface\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a pattern recognizer and systems thinker. When you build something that works for one scenario, you immediately see how it applies across adjacent workflows, customer segments, or deal stages. You think in reusable components and scalable frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are field-attached by instinct. You would rather be embedded in pipeline reviews, deal cycles, and customer strategy sessions than building from a desk. You know that the quality of what you build depends on staying close enough to the revenue motion to understand whether it is actually useful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are playing a long game. GTM is being rebuilt around AI, and the people who understand both the field and the technology are going to define what that looks like. This role is an opportunity to be on that team early, to develop the skills and track record that will matter most over the next decade, and to do it inside a company with the scale and sophistication to make the work real. You want to build something that lasts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking solutions from problem identification through field adoption, not just build and hand-off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly autonomous, self-directed, and comfortable operating as a senior individual contributor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling internal tools or systems that were adopted beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $145,000 and $217,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8024690/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8161132","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3532125,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8161132,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1747","title":"Associate Support Representative","company_name":"Braze","first_published":"2026-08-31T05:26:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Associate Support Representative you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.\u0026amp;nbsp; \u0026lt;strong\u0026gt;Please note that this role operates on a Saturday to Wednesday schedule (9:00 AM–6:00 PM), with Thursday and Friday designated as regular days off.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Becoming a trusted product expert—mastering the dashboard, integrations, troubleshooting steps, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identifying opportunities to enhance customer satisfaction and drive product adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting technical products, ideally in SaaS or mobile application environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with HTML, CSS, APIs, and/or SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills in English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about helping customers and resolving issues efficiently and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to synthesize complex technical concepts and communicate them clearly to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8161132/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8188879","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543567,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8188879,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1798","title":"AVP,  Agency \u0026 SI Partnerships","company_name":"Braze","first_published":"2026-09-10T15:25:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is on track to surpass $1BN in ARR, and the partner ecosystem is one of our key levers to get there with minimal drag. The agencies and systems integrators in it are where a huge share of the customer relationship actually lives: they implement Braze, run the campaigns, and shape the day-to-day experience our customers have with the platform long after the deal closes. The quality of those relationships determines the quality of our customers’ outcomes, which is why this isn’t a channel to manage at arm’s length: it’s a global practice to build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As AVP, Agency \u0026amp;amp; SI Partnerships, within our Partner Development function, you own Braze’s global partnership with the agencies and systems integrators who implement, activate, and grow Braze for our customers. This is a true ownership role: you set the global strategy for how Braze builds and invests in these partnerships, define the practice-development and certification model that keeps partner-delivered work at a high bar, and are accountable for the health of our most strategic agency and SI relationships worldwide. You report to the SVP, Partnerships and operate as a peer to the VP, Technology \u0026amp;amp; Marketplace Partnerships, AVP, Partner Sales AMER, the AVP, Partner Sales EMEA, and the AVP, Partner Sales APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your closest counterpart is the VP, Technology \u0026amp;amp; Marketplace Partnerships. Their team broadens Braze’s addressable market - deepening our reach into ISV and marketplace ecosystems and expanding what we can sell. Your team delivers on the promise that broader reach creates: making sure every account and opportunity that surfaces through a technology or marketplace relationship is implemented and serviced well with our agency or SI partners running the work. Neither pillar succeeds without the other. You’ll also depend heavily on the AVP, Partner Experience, whose team builds the strategy, program management, and instrumentation layer that every partnership function — including yours — runs on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A global team building and governing Braze’s agency and SI practice:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Account Directors – \u0026lt;/strong\u0026gt;own and grow a global team of 11 responsible for Braze’s platinum-tier relationships with Deloitte, Accenture, WPP, Publicis, and Merkle, plus the broader roster of global agency and SI partners. This includes leading the hiring and global expansion of the team, expanding beyond its current North America concentration to build out a dedicated presence in EMEA and APAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Practice development and certification – \u0026lt;/strong\u0026gt;partner closely with the Global Learning and Enablement team to mature the enablement, training, and certification model that determines how well a partner can actually implement and run Braze, and hold partners to that bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partnership with Partner Services on Partner-Led Delivery\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;–\u0026lt;/strong\u0026gt; work closely with Partner Services leadership (within the Braze Customer Experience team) to keep Partner-Led Delivery – onboarding, certification, and delivery quality for every partner-run engagement – aligned with your agency and SI strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution development and joint GTM – \u0026lt;/strong\u0026gt;co-building packaged, market-making solutions with Technology \u0026amp;amp; Marketplace and platinum-tier agency/SI partners, so practice development and certification have a concrete, sellable offering to build around rather than an abstract relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;One global practice, three regional partners – \u0026lt;/strong\u0026gt;you establish the global SI and agency strategy and partnership standards; the AMER, EMEA, and APAC Partner Sales AVPs and their teams execute against it locally. You’re the escalation point and relationship owner behind every platinum-tier engagement, wherever it happens.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shared foundation with Partner Experience – \u0026lt;/strong\u0026gt;drawing on the strategy, program management, and instrumentation that team builds for the whole partnership org, rather than standing up parallel infrastructure for agency and SI partners alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline and performance visibility – \u0026lt;/strong\u0026gt;using Salesforce, Crossbeam, Clari, and Looker to track partner-sourced and partner-influenced pipeline, implementation quality, and retention outcomes, and report on performance to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline and partner-influenced ACV are outcomes. They are the measure of a healthy practice, not the strategy itself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The real work is building a partner community where every consultant at Deloitte or Merkle, every strategist at WPP or Publicis, knows Braze deeply enough to represent it well without us in the room. It’s successful onboardings. It’s campaign operations that actually run. It’s retention and expansion driven by partners who are invested in their customers’ success, not just the initial statement of work. It’s a certification model with real teeth, not a logo on a partner page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When a customer engages with Braze through an agency or SI, that partner is carrying our brand into every project they run. This role sets the standard for what that means globally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Lead at Braze\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Charts Strategic Transformation – \u0026lt;/strong\u0026gt;You define the global strategy for how Braze invests in agency and SI partnerships, decide which practices are worth building out and which partners earn platinum-tier investment, and evolve the certification and enablement model from where it exists today into a predictable and scalable credentialing program that ensures customer success and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drives High Performance – \u0026lt;/strong\u0026gt;You lead a team of Partner Account Directors with clear targets against partner-sourced pipeline, delivery quality, retention, and growth, and hold both your team and your partners accountable to a consistent bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forges Collaborative Relationships – \u0026lt;/strong\u0026gt;You operate as a true peer to the three regional Partner Sales AVPs, the VP, Technology \u0026amp;amp; Marketplace Partnerships, and the AVP, Partner Experience \u0026amp;amp; Ecosystem Ops — orchestrating the broaden-then-deliver handoff on one side and drawing on shared partner infrastructure on the other — while carrying the senior, executive-level relationships with our largest agency and SI partners that make the practice real.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicates with Impact\u0026lt;/strong\u0026gt; – You translate a global strategy into a playbook your team, Partner Sales, and your cross-functional peers in Partner Services and Partner Marketing can act upon.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in partner sales, alliances, or consulting/SI ecosystem roles in B2B SaaS, with at least 7-8 years at Senior Director or AVP level – you’ve owned a global partner-influenced revenue number and can speak clearly to the commercial outcomes you drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience managing relationships with global SIs and agency holding companies at the executive sponsor level – you’ve sat across the table from a Deloitte, Accenture, Merkle, WPP, or Publicis partner lead and know how their business, and their incentives, actually work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building or scaling a partner certification, enablement, or practice-development program – you know what separates a partner who can genuinely deliver from one who just has the logo rights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating as a global function, leading through influence with peer AVPs in AMER, EMEA, and APAC, and you’ve done this successfully before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record co-developing packaged solutions or joint IP with technology and agency/SI partners together — not just a co-marketing agreement, but a named, sellable offering built on top of the platform — and turning that into a repeatable practice motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create implementation and delivery opportunities for SIs and agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize where to invest partner attention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by owning something that isn’t fully built yet, with a track record of creating operating models, certification programs, and playbooks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $163,000 and $256,000/year, with an expected On Target Earnings (OTE) between $271,000 and $426,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8188879/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8192194","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543567,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8192194,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1798","title":"AVP,  Agency \u0026 SI Partnerships","company_name":"Braze","first_published":"2026-09-10T15:25:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is on track to surpass $1BN in ARR, and the partner ecosystem is one of our key levers to get there with minimal drag. The agencies and systems integrators in it are where a huge share of the customer relationship actually lives: they implement Braze, run the campaigns, and shape the day-to-day experience our customers have with the platform long after the deal closes. The quality of those relationships determines the quality of our customers’ outcomes, which is why this isn’t a channel to manage at arm’s length: it’s a global practice to build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As AVP, Agency \u0026amp;amp; SI Partnerships, within our Partner Development function, you own Braze’s global partnership with the agencies and systems integrators who implement, activate, and grow Braze for our customers. This is a true ownership role: you set the global strategy for how Braze builds and invests in these partnerships, define the practice-development and certification model that keeps partner-delivered work at a high bar, and are accountable for the health of our most strategic agency and SI relationships worldwide. You report to the SVP, Partnerships and operate as a peer to the VP, Technology \u0026amp;amp; Marketplace Partnerships, AVP, Partner Sales AMER, the AVP, Partner Sales EMEA, and the AVP, Partner Sales APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your closest counterpart is the VP, Technology \u0026amp;amp; Marketplace Partnerships. Their team broadens Braze’s addressable market - deepening our reach into ISV and marketplace ecosystems and expanding what we can sell. Your team delivers on the promise that broader reach creates: making sure every account and opportunity that surfaces through a technology or marketplace relationship is implemented and serviced well with our agency or SI partners running the work. Neither pillar succeeds without the other. You’ll also depend heavily on the AVP, Partner Experience, whose team builds the strategy, program management, and instrumentation layer that every partnership function — including yours — runs on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A global team building and governing Braze’s agency and SI practice:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Account Directors – \u0026lt;/strong\u0026gt;own and grow a global team of 11 responsible for Braze’s platinum-tier relationships with Deloitte, Accenture, WPP, Publicis, and Merkle, plus the broader roster of global agency and SI partners. This includes leading the hiring and global expansion of the team, expanding beyond its current North America concentration to build out a dedicated presence in EMEA and APAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Practice development and certification – \u0026lt;/strong\u0026gt;partner closely with the Global Learning and Enablement team to mature the enablement, training, and certification model that determines how well a partner can actually implement and run Braze, and hold partners to that bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partnership with Partner Services on Partner-Led Delivery\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;–\u0026lt;/strong\u0026gt; work closely with Partner Services leadership (within the Braze Customer Experience team) to keep Partner-Led Delivery – onboarding, certification, and delivery quality for every partner-run engagement – aligned with your agency and SI strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution development and joint GTM – \u0026lt;/strong\u0026gt;co-building packaged, market-making solutions with Technology \u0026amp;amp; Marketplace and platinum-tier agency/SI partners, so practice development and certification have a concrete, sellable offering to build around rather than an abstract relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;One global practice, three regional partners – \u0026lt;/strong\u0026gt;you establish the global SI and agency strategy and partnership standards; the AMER, EMEA, and APAC Partner Sales AVPs and their teams execute against it locally. You’re the escalation point and relationship owner behind every platinum-tier engagement, wherever it happens.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shared foundation with Partner Experience – \u0026lt;/strong\u0026gt;drawing on the strategy, program management, and instrumentation that team builds for the whole partnership org, rather than standing up parallel infrastructure for agency and SI partners alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline and performance visibility – \u0026lt;/strong\u0026gt;using Salesforce, Crossbeam, Clari, and Looker to track partner-sourced and partner-influenced pipeline, implementation quality, and retention outcomes, and report on performance to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline and partner-influenced ACV are outcomes. They are the measure of a healthy practice, not the strategy itself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The real work is building a partner community where every consultant at Deloitte or Merkle, every strategist at WPP or Publicis, knows Braze deeply enough to represent it well without us in the room. It’s successful onboardings. It’s campaign operations that actually run. It’s retention and expansion driven by partners who are invested in their customers’ success, not just the initial statement of work. It’s a certification model with real teeth, not a logo on a partner page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When a customer engages with Braze through an agency or SI, that partner is carrying our brand into every project they run. This role sets the standard for what that means globally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Lead at Braze\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Charts Strategic Transformation – \u0026lt;/strong\u0026gt;You define the global strategy for how Braze invests in agency and SI partnerships, decide which practices are worth building out and which partners earn platinum-tier investment, and evolve the certification and enablement model from where it exists today into a predictable and scalable credentialing program that ensures customer success and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drives High Performance – \u0026lt;/strong\u0026gt;You lead a team of Partner Account Directors with clear targets against partner-sourced pipeline, delivery quality, retention, and growth, and hold both your team and your partners accountable to a consistent bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forges Collaborative Relationships – \u0026lt;/strong\u0026gt;You operate as a true peer to the three regional Partner Sales AVPs, the VP, Technology \u0026amp;amp; Marketplace Partnerships, and the AVP, Partner Experience \u0026amp;amp; Ecosystem Ops — orchestrating the broaden-then-deliver handoff on one side and drawing on shared partner infrastructure on the other — while carrying the senior, executive-level relationships with our largest agency and SI partners that make the practice real.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicates with Impact\u0026lt;/strong\u0026gt; – You translate a global strategy into a playbook your team, Partner Sales, and your cross-functional peers in Partner Services and Partner Marketing can act upon.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in partner sales, alliances, or consulting/SI ecosystem roles in B2B SaaS, with at least 7-8 years at Senior Director or AVP level – you’ve owned a global partner-influenced revenue number and can speak clearly to the commercial outcomes you drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience managing relationships with global SIs and agency holding companies at the executive sponsor level – you’ve sat across the table from a Deloitte, Accenture, Merkle, WPP, or Publicis partner lead and know how their business, and their incentives, actually work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building or scaling a partner certification, enablement, or practice-development program – you know what separates a partner who can genuinely deliver from one who just has the logo rights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating as a global function, leading through influence with peer AVPs in AMER, EMEA, and APAC, and you’ve done this successfully before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record co-developing packaged solutions or joint IP with technology and agency/SI partners together — not just a co-marketing agreement, but a named, sellable offering built on top of the platform — and turning that into a repeatable practice motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create implementation and delivery opportunities for SIs and agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize where to invest partner attention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by owning something that isn’t fully built yet, with a track record of creating operating models, certification programs, and playbooks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $170,000 and $268,000/year, with an expected On Target Earnings (OTE) between $284,000 and $446,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8192194/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8192199","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543567,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8192199,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1798","title":"AVP,  Agency \u0026 SI Partnerships","company_name":"Braze","first_published":"2026-09-10T15:25:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is on track to surpass $1BN in ARR, and the partner ecosystem is one of our key levers to get there with minimal drag. The agencies and systems integrators in it are where a huge share of the customer relationship actually lives: they implement Braze, run the campaigns, and shape the day-to-day experience our customers have with the platform long after the deal closes. The quality of those relationships determines the quality of our customers’ outcomes, which is why this isn’t a channel to manage at arm’s length: it’s a global practice to build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As AVP, Agency \u0026amp;amp; SI Partnerships, within our Partner Development function, you own Braze’s global partnership with the agencies and systems integrators who implement, activate, and grow Braze for our customers. This is a true ownership role: you set the global strategy for how Braze builds and invests in these partnerships, define the practice-development and certification model that keeps partner-delivered work at a high bar, and are accountable for the health of our most strategic agency and SI relationships worldwide. You report to the SVP, Partnerships and operate as a peer to the VP, Technology \u0026amp;amp; Marketplace Partnerships, AVP, Partner Sales AMER, the AVP, Partner Sales EMEA, and the AVP, Partner Sales APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your closest counterpart is the VP, Technology \u0026amp;amp; Marketplace Partnerships. Their team broadens Braze’s addressable market - deepening our reach into ISV and marketplace ecosystems and expanding what we can sell. Your team delivers on the promise that broader reach creates: making sure every account and opportunity that surfaces through a technology or marketplace relationship is implemented and serviced well with our agency or SI partners running the work. Neither pillar succeeds without the other. You’ll also depend heavily on the AVP, Partner Experience, whose team builds the strategy, program management, and instrumentation layer that every partnership function — including yours — runs on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A global team building and governing Braze’s agency and SI practice:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Account Directors – \u0026lt;/strong\u0026gt;own and grow a global team of 11 responsible for Braze’s platinum-tier relationships with Deloitte, Accenture, WPP, Publicis, and Merkle, plus the broader roster of global agency and SI partners. This includes leading the hiring and global expansion of the team, expanding beyond its current North America concentration to build out a dedicated presence in EMEA and APAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Practice development and certification – \u0026lt;/strong\u0026gt;partner closely with the Global Learning and Enablement team to mature the enablement, training, and certification model that determines how well a partner can actually implement and run Braze, and hold partners to that bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partnership with Partner Services on Partner-Led Delivery\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;–\u0026lt;/strong\u0026gt; work closely with Partner Services leadership (within the Braze Customer Experience team) to keep Partner-Led Delivery – onboarding, certification, and delivery quality for every partner-run engagement – aligned with your agency and SI strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution development and joint GTM – \u0026lt;/strong\u0026gt;co-building packaged, market-making solutions with Technology \u0026amp;amp; Marketplace and platinum-tier agency/SI partners, so practice development and certification have a concrete, sellable offering to build around rather than an abstract relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;One global practice, three regional partners – \u0026lt;/strong\u0026gt;you establish the global SI and agency strategy and partnership standards; the AMER, EMEA, and APAC Partner Sales AVPs and their teams execute against it locally. You’re the escalation point and relationship owner behind every platinum-tier engagement, wherever it happens.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shared foundation with Partner Experience – \u0026lt;/strong\u0026gt;drawing on the strategy, program management, and instrumentation that team builds for the whole partnership org, rather than standing up parallel infrastructure for agency and SI partners alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline and performance visibility – \u0026lt;/strong\u0026gt;using Salesforce, Crossbeam, Clari, and Looker to track partner-sourced and partner-influenced pipeline, implementation quality, and retention outcomes, and report on performance to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline and partner-influenced ACV are outcomes. They are the measure of a healthy practice, not the strategy itself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The real work is building a partner community where every consultant at Deloitte or Merkle, every strategist at WPP or Publicis, knows Braze deeply enough to represent it well without us in the room. It’s successful onboardings. It’s campaign operations that actually run. It’s retention and expansion driven by partners who are invested in their customers’ success, not just the initial statement of work. It’s a certification model with real teeth, not a logo on a partner page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When a customer engages with Braze through an agency or SI, that partner is carrying our brand into every project they run. This role sets the standard for what that means globally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Lead at Braze\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Charts Strategic Transformation – \u0026lt;/strong\u0026gt;You define the global strategy for how Braze invests in agency and SI partnerships, decide which practices are worth building out and which partners earn platinum-tier investment, and evolve the certification and enablement model from where it exists today into a predictable and scalable credentialing program that ensures customer success and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drives High Performance – \u0026lt;/strong\u0026gt;You lead a team of Partner Account Directors with clear targets against partner-sourced pipeline, delivery quality, retention, and growth, and hold both your team and your partners accountable to a consistent bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forges Collaborative Relationships – \u0026lt;/strong\u0026gt;You operate as a true peer to the three regional Partner Sales AVPs, the VP, Technology \u0026amp;amp; Marketplace Partnerships, and the AVP, Partner Experience \u0026amp;amp; Ecosystem Ops — orchestrating the broaden-then-deliver handoff on one side and drawing on shared partner infrastructure on the other — while carrying the senior, executive-level relationships with our largest agency and SI partners that make the practice real.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicates with Impact\u0026lt;/strong\u0026gt; – You translate a global strategy into a playbook your team, Partner Sales, and your cross-functional peers in Partner Services and Partner Marketing can act upon.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in partner sales, alliances, or consulting/SI ecosystem roles in B2B SaaS, with at least 7-8 years at Senior Director or AVP level – you’ve owned a global partner-influenced revenue number and can speak clearly to the commercial outcomes you drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience managing relationships with global SIs and agency holding companies at the executive sponsor level – you’ve sat across the table from a Deloitte, Accenture, Merkle, WPP, or Publicis partner lead and know how their business, and their incentives, actually work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building or scaling a partner certification, enablement, or practice-development program – you know what separates a partner who can genuinely deliver from one who just has the logo rights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating as a global function, leading through influence with peer AVPs in AMER, EMEA, and APAC, and you’ve done this successfully before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record co-developing packaged solutions or joint IP with technology and agency/SI partners together — not just a co-marketing agreement, but a named, sellable offering built on top of the platform — and turning that into a repeatable practice motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create implementation and delivery opportunities for SIs and agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize where to invest partner attention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by owning something that isn’t fully built yet, with a track record of creating operating models, certification programs, and playbooks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $244,000/year, with an expected On Target Earnings (OTE) between $259,000 and $407,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8192199/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8192196","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543567,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8192196,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1798","title":"AVP,  Agency \u0026 SI Partnerships","company_name":"Braze","first_published":"2026-09-10T15:25:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is on track to surpass $1BN in ARR, and the partner ecosystem is one of our key levers to get there with minimal drag. The agencies and systems integrators in it are where a huge share of the customer relationship actually lives: they implement Braze, run the campaigns, and shape the day-to-day experience our customers have with the platform long after the deal closes. The quality of those relationships determines the quality of our customers’ outcomes, which is why this isn’t a channel to manage at arm’s length: it’s a global practice to build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As AVP, Agency \u0026amp;amp; SI Partnerships, within our Partner Development function, you own Braze’s global partnership with the agencies and systems integrators who implement, activate, and grow Braze for our customers. This is a true ownership role: you set the global strategy for how Braze builds and invests in these partnerships, define the practice-development and certification model that keeps partner-delivered work at a high bar, and are accountable for the health of our most strategic agency and SI relationships worldwide. You report to the SVP, Partnerships and operate as a peer to the VP, Technology \u0026amp;amp; Marketplace Partnerships, AVP, Partner Sales AMER, the AVP, Partner Sales EMEA, and the AVP, Partner Sales APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your closest counterpart is the VP, Technology \u0026amp;amp; Marketplace Partnerships. Their team broadens Braze’s addressable market - deepening our reach into ISV and marketplace ecosystems and expanding what we can sell. Your team delivers on the promise that broader reach creates: making sure every account and opportunity that surfaces through a technology or marketplace relationship is implemented and serviced well with our agency or SI partners running the work. Neither pillar succeeds without the other. You’ll also depend heavily on the AVP, Partner Experience, whose team builds the strategy, program management, and instrumentation layer that every partnership function — including yours — runs on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A global team building and governing Braze’s agency and SI practice:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Account Directors – \u0026lt;/strong\u0026gt;own and grow a global team of 11 responsible for Braze’s platinum-tier relationships with Deloitte, Accenture, WPP, Publicis, and Merkle, plus the broader roster of global agency and SI partners. This includes leading the hiring and global expansion of the team, expanding beyond its current North America concentration to build out a dedicated presence in EMEA and APAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Practice development and certification – \u0026lt;/strong\u0026gt;partner closely with the Global Learning and Enablement team to mature the enablement, training, and certification model that determines how well a partner can actually implement and run Braze, and hold partners to that bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partnership with Partner Services on Partner-Led Delivery\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;–\u0026lt;/strong\u0026gt; work closely with Partner Services leadership (within the Braze Customer Experience team) to keep Partner-Led Delivery – onboarding, certification, and delivery quality for every partner-run engagement – aligned with your agency and SI strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution development and joint GTM – \u0026lt;/strong\u0026gt;co-building packaged, market-making solutions with Technology \u0026amp;amp; Marketplace and platinum-tier agency/SI partners, so practice development and certification have a concrete, sellable offering to build around rather than an abstract relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;One global practice, three regional partners – \u0026lt;/strong\u0026gt;you establish the global SI and agency strategy and partnership standards; the AMER, EMEA, and APAC Partner Sales AVPs and their teams execute against it locally. You’re the escalation point and relationship owner behind every platinum-tier engagement, wherever it happens.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shared foundation with Partner Experience – \u0026lt;/strong\u0026gt;drawing on the strategy, program management, and instrumentation that team builds for the whole partnership org, rather than standing up parallel infrastructure for agency and SI partners alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline and performance visibility – \u0026lt;/strong\u0026gt;using Salesforce, Crossbeam, Clari, and Looker to track partner-sourced and partner-influenced pipeline, implementation quality, and retention outcomes, and report on performance to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline and partner-influenced ACV are outcomes. They are the measure of a healthy practice, not the strategy itself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The real work is building a partner community where every consultant at Deloitte or Merkle, every strategist at WPP or Publicis, knows Braze deeply enough to represent it well without us in the room. It’s successful onboardings. It’s campaign operations that actually run. It’s retention and expansion driven by partners who are invested in their customers’ success, not just the initial statement of work. It’s a certification model with real teeth, not a logo on a partner page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When a customer engages with Braze through an agency or SI, that partner is carrying our brand into every project they run. This role sets the standard for what that means globally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Lead at Braze\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Charts Strategic Transformation – \u0026lt;/strong\u0026gt;You define the global strategy for how Braze invests in agency and SI partnerships, decide which practices are worth building out and which partners earn platinum-tier investment, and evolve the certification and enablement model from where it exists today into a predictable and scalable credentialing program that ensures customer success and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drives High Performance – \u0026lt;/strong\u0026gt;You lead a team of Partner Account Directors with clear targets against partner-sourced pipeline, delivery quality, retention, and growth, and hold both your team and your partners accountable to a consistent bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forges Collaborative Relationships – \u0026lt;/strong\u0026gt;You operate as a true peer to the three regional Partner Sales AVPs, the VP, Technology \u0026amp;amp; Marketplace Partnerships, and the AVP, Partner Experience \u0026amp;amp; Ecosystem Ops — orchestrating the broaden-then-deliver handoff on one side and drawing on shared partner infrastructure on the other — while carrying the senior, executive-level relationships with our largest agency and SI partners that make the practice real.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicates with Impact\u0026lt;/strong\u0026gt; – You translate a global strategy into a playbook your team, Partner Sales, and your cross-functional peers in Partner Services and Partner Marketing can act upon.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in partner sales, alliances, or consulting/SI ecosystem roles in B2B SaaS, with at least 7-8 years at Senior Director or AVP level – you’ve owned a global partner-influenced revenue number and can speak clearly to the commercial outcomes you drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience managing relationships with global SIs and agency holding companies at the executive sponsor level – you’ve sat across the table from a Deloitte, Accenture, Merkle, WPP, or Publicis partner lead and know how their business, and their incentives, actually work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building or scaling a partner certification, enablement, or practice-development program – you know what separates a partner who can genuinely deliver from one who just has the logo rights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating as a global function, leading through influence with peer AVPs in AMER, EMEA, and APAC, and you’ve done this successfully before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record co-developing packaged solutions or joint IP with technology and agency/SI partners together — not just a co-marketing agreement, but a named, sellable offering built on top of the platform — and turning that into a repeatable practice motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create implementation and delivery opportunities for SIs and agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize where to invest partner attention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by owning something that isn’t fully built yet, with a track record of creating operating models, certification programs, and playbooks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $170,000 and $268,000/year, with an expected On Target Earnings (OTE) between $284,000 and $446,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8192196/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8157621","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523550,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8157621,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1709","title":"AVP Partner Sales","company_name":"Braze","first_published":"2026-08-25T16:28:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Area Vice President, Partner Sales – AMERICAS\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Based in New York, Chicago, Austin, or San Francisco\u0026amp;nbsp; ·\u0026amp;nbsp; Reports to SVP, Partnerships\u0026amp;nbsp; ·\u0026amp;nbsp; Scope: AMER + LATAM\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is building that ecosystem, and AMER and LATAM together are where a significant share of it plays out. Partner-engaged opportunities at Braze close at a significant multiple of the rate and deal size of direct-only deals, and Channel partnerships extend Braze’s commercial reach into markets and segments our direct teams cannot cover alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As AVP, Partner Sales AMER, you own the full partner sales motion across AMER and LATAM – both direct and indirect. This is a true ownership role: you set the regional strategy for how Braze goes to market through partners across both motions, define how the function operates across two markets at very different stages of maturity, and are accountable for the commercial outcomes whether they flow through co-sell or an indirect ecosystem route to market. You report to the SVP, Partnerships and operate as a peer to the VP Sales for AMER and the VP Sales for LATAM, embedding partner-led as a structural part of how those revenue teams operate and succeed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A regional team spanning direct partner sales and indirect channel:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner Sales Managers – covering Enterprise, General Business, Commercial, and LATAM segments. The direct co-sell motion with Delivery, Technology, and Marketplace partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reseller Sales Managers – driving the indirect ecosystem motions and book of business across the region, including ACV and GRR targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Two markets, one operating model – AMER is a mature, direct-led market; LATAM is earlier-stage and more reliant on indirect coverage. You set a consistent playbook while adapting how it’s applied in each, and you’re equally comfortable operating in both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platinum-tier partner relationships – Leveraging Partner Account Directors’ development of our strategic partners including Deloitte, Accenture, WPP, Publicis, and Merkle, by building and maintaining senior relationships relevant to your region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline and performance visibility – using Salesforce, Crossbeam, Tackle, Clari, and Looker to track partner engagement and impact, and report on performance to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline and partner-sourced ACV are outcomes. They are the measure of a healthy region, not the strategy itself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The real work is building a partner bench across AMER and LATAM where the right technology, marketplace, and delivery partner is activated on the right account, on the right opportunity, at the right moment, and where every partner-led engagement reflects well on Braze. It’s a partner strategy and plan that holds up under pressure. It’s a reseller program with real governance and discipline. It’s giving VP Sales leaders in two different markets a reason to build their forecast on the partner motion, not around it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When a deal closes with a partner in your region, that partner is carrying Braze’s brand. This role sets the standard for what that means in AMER and LATAM.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Lead at Braze\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Charts Strategic Transformation – You define the partner sales strategy for two markets at different stages of maturity, make the call on where direct and indirect motions should lead, and build the operating model and playbooks where none exist today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives High Performance – You lead a blended team of Partner Sales Managers and Reseller Sales Managers with clear targets, direct performance management, and consistent accountability across both motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forges Collaborative Relationships – You operate as a true peer to VP Sales AMER and VP Sales LATAM, embedded in their pipeline reviews, forecasts, and QBRs, and you build the senior ecosystem relationships that make the strategy real and actionable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with Impact – You translate a two-market, direct and indirect route to market partnership strategy into a playbook your team, Sales leadership, and the SVP, Partnerships can all act on.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in partner sales, alliances, or channel sales in B2B SaaS, with at least 7-8 years at Senior Director or AVP level – you’ve owned a multi-regional revenue number spanning both direct co-sell and indirect motions, and can speak clearly to the commercial outcomes you drove across both\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a peer to VP-level Sales leadership – you can point to how you changed the way a VP or Sales AVP thought about the partner motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading Channel Sales teams: managing Reseller Sales Managers, holding indirect revenue targets, and building or rebuilding reseller programs including tiering, rules of engagement, and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating across markets at different stages of maturity – you know how to run a disciplined, direct-led co-selling motion in AMER while building indirect coverage in an earlier-stage market like LATAM, and you don’t treat either as an afterthought\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across partner types – Agency/SI/Delivery, Technology (cloud hyperscalers, ISVs), and Channel/VAR – you understand the different commercial models and manage them simultaneously without conflict\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to define rules of engagement between direct and indirect sales motions and resolve channel conflict before it costs you a deal or a relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create partnership opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize co-sell motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by owning something that isn’t fully built yet, with a track record of creating operating models and playbooks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $163,000 and $256,000/year, with an expected On Target Earnings (OTE) between $271,000 and $426,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8157621/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8157669","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523550,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8157669,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1709","title":"AVP Partner Sales","company_name":"Braze","first_published":"2026-08-25T16:28:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Area Vice President, Partner Sales – AMERICAS\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Based in New York, Chicago, Austin, or San Francisco\u0026amp;nbsp; ·\u0026amp;nbsp; Reports to SVP, Partnerships\u0026amp;nbsp; ·\u0026amp;nbsp; Scope: AMER + LATAM\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is building that ecosystem, and AMER and LATAM together are where a significant share of it plays out. Partner-engaged opportunities at Braze close at a significant multiple of the rate and deal size of direct-only deals, and Channel partnerships extend Braze’s commercial reach into markets and segments our direct teams cannot cover alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As AVP, Partner Sales AMER, you own the full partner sales motion across AMER and LATAM – both direct and indirect. This is a true ownership role: you set the regional strategy for how Braze goes to market through partners across both motions, define how the function operates across two markets at very different stages of maturity, and are accountable for the commercial outcomes whether they flow through co-sell or an indirect ecosystem route to market. You report to the SVP, Partnerships and operate as a peer to the VP Sales for AMER and the VP Sales for LATAM, embedding partner-led as a structural part of how those revenue teams operate and succeed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A regional team spanning direct partner sales and indirect channel:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner Sales Managers – covering Enterprise, General Business, Commercial, and LATAM segments. The direct co-sell motion with Delivery, Technology, and Marketplace partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reseller Sales Managers – driving the indirect ecosystem motions and book of business across the region, including ACV and GRR targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Two markets, one operating model – AMER is a mature, direct-led market; LATAM is earlier-stage and more reliant on indirect coverage. You set a consistent playbook while adapting how it’s applied in each, and you’re equally comfortable operating in both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platinum-tier partner relationships – Leveraging Partner Account Directors’ development of our strategic partners including Deloitte, Accenture, WPP, Publicis, and Merkle, by building and maintaining senior relationships relevant to your region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline and performance visibility – using Salesforce, Crossbeam, Tackle, Clari, and Looker to track partner engagement and impact, and report on performance to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline and partner-sourced ACV are outcomes. They are the measure of a healthy region, not the strategy itself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The real work is building a partner bench across AMER and LATAM where the right technology, marketplace, and delivery partner is activated on the right account, on the right opportunity, at the right moment, and where every partner-led engagement reflects well on Braze. It’s a partner strategy and plan that holds up under pressure. It’s a reseller program with real governance and discipline. It’s giving VP Sales leaders in two different markets a reason to build their forecast on the partner motion, not around it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When a deal closes with a partner in your region, that partner is carrying Braze’s brand. This role sets the standard for what that means in AMER and LATAM.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Lead at Braze\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Charts Strategic Transformation – You define the partner sales strategy for two markets at different stages of maturity, make the call on where direct and indirect motions should lead, and build the operating model and playbooks where none exist today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives High Performance – You lead a blended team of Partner Sales Managers and Reseller Sales Managers with clear targets, direct performance management, and consistent accountability across both motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forges Collaborative Relationships – You operate as a true peer to VP Sales AMER and VP Sales LATAM, embedded in their pipeline reviews, forecasts, and QBRs, and you build the senior ecosystem relationships that make the strategy real and actionable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with Impact – You translate a two-market, direct and indirect route to market partnership strategy into a playbook your team, Sales leadership, and the SVP, Partnerships can all act on.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in partner sales, alliances, or channel sales in B2B SaaS, with at least 7-8 years at Senior Director or AVP level – you’ve owned a multi-regional revenue number spanning both direct co-sell and indirect motions, and can speak clearly to the commercial outcomes you drove across both\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a peer to VP-level Sales leadership – you can point to how you changed the way a VP or Sales AVP thought about the partner motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading Channel Sales teams: managing Reseller Sales Managers, holding indirect revenue targets, and building or rebuilding reseller programs including tiering, rules of engagement, and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating across markets at different stages of maturity – you know how to run a disciplined, direct-led co-selling motion in AMER while building indirect coverage in an earlier-stage market like LATAM, and you don’t treat either as an afterthought\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across partner types – Agency/SI/Delivery, Technology (cloud hyperscalers, ISVs), and Channel/VAR – you understand the different commercial models and manage them simultaneously without conflict\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to define rules of engagement between direct and indirect sales motions and resolve channel conflict before it costs you a deal or a relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create partnership opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize co-sell motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by owning something that isn’t fully built yet, with a track record of creating operating models and playbooks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $244,000/year, with an expected On Target Earnings (OTE) between $259,000 and $407,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8157669/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8141636","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523550,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8141636,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1709","title":"AVP Partner Sales","company_name":"Braze","first_published":"2026-08-25T16:28:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Area Vice President, Partner Sales – AMERICAS\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Based in New York, Chicago, Austin, or San Francisco\u0026amp;nbsp; ·\u0026amp;nbsp; Reports to SVP, Partnerships\u0026amp;nbsp; ·\u0026amp;nbsp; Scope: AMER + LATAM\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is building that ecosystem, and AMER and LATAM together are where a significant share of it plays out. Partner-engaged opportunities at Braze close at a significant multiple of the rate and deal size of direct-only deals, and Channel partnerships extend Braze’s commercial reach into markets and segments our direct teams cannot cover alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As AVP, Partner Sales AMER, you own the full partner sales motion across AMER and LATAM – both direct and indirect. This is a true ownership role: you set the regional strategy for how Braze goes to market through partners across both motions, define how the function operates across two markets at very different stages of maturity, and are accountable for the commercial outcomes whether they flow through co-sell or an indirect ecosystem route to market. You report to the SVP, Partnerships and operate as a peer to the VP Sales for AMER and the VP Sales for LATAM, embedding partner-led as a structural part of how those revenue teams operate and succeed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A regional team spanning direct partner sales and indirect channel:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner Sales Managers – covering Enterprise, General Business, Commercial, and LATAM segments. The direct co-sell motion with Delivery, Technology, and Marketplace partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reseller Sales Managers – driving the indirect ecosystem motions and book of business across the region, including ACV and GRR targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Two markets, one operating model – AMER is a mature, direct-led market; LATAM is earlier-stage and more reliant on indirect coverage. You set a consistent playbook while adapting how it’s applied in each, and you’re equally comfortable operating in both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platinum-tier partner relationships – Leveraging Partner Account Directors’ development of our strategic partners including Deloitte, Accenture, WPP, Publicis, and Merkle, by building and maintaining senior relationships relevant to your region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline and performance visibility – using Salesforce, Crossbeam, Tackle, Clari, and Looker to track partner engagement and impact, and report on performance to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline and partner-sourced ACV are outcomes. They are the measure of a healthy region, not the strategy itself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The real work is building a partner bench across AMER and LATAM where the right technology, marketplace, and delivery partner is activated on the right account, on the right opportunity, at the right moment, and where every partner-led engagement reflects well on Braze. It’s a partner strategy and plan that holds up under pressure. It’s a reseller program with real governance and discipline. It’s giving VP Sales leaders in two different markets a reason to build their forecast on the partner motion, not around it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When a deal closes with a partner in your region, that partner is carrying Braze’s brand. This role sets the standard for what that means in AMER and LATAM.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Lead at Braze\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Charts Strategic Transformation – You define the partner sales strategy for two markets at different stages of maturity, make the call on where direct and indirect motions should lead, and build the operating model and playbooks where none exist today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives High Performance – You lead a blended team of Partner Sales Managers and Reseller Sales Managers with clear targets, direct performance management, and consistent accountability across both motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forges Collaborative Relationships – You operate as a true peer to VP Sales AMER and VP Sales LATAM, embedded in their pipeline reviews, forecasts, and QBRs, and you build the senior ecosystem relationships that make the strategy real and actionable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with Impact – You translate a two-market, direct and indirect route to market partnership strategy into a playbook your team, Sales leadership, and the SVP, Partnerships can all act on.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in partner sales, alliances, or channel sales in B2B SaaS, with at least 7-8 years at Senior Director or AVP level – you’ve owned a multi-regional revenue number spanning both direct co-sell and indirect motions, and can speak clearly to the commercial outcomes you drove across both\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a peer to VP-level Sales leadership – you can point to how you changed the way a VP or Sales AVP thought about the partner motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading Channel Sales teams: managing Reseller Sales Managers, holding indirect revenue targets, and building or rebuilding reseller programs including tiering, rules of engagement, and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating across markets at different stages of maturity – you know how to run a disciplined, direct-led co-selling motion in AMER while building indirect coverage in an earlier-stage market like LATAM, and you don’t treat either as an afterthought\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across partner types – Agency/SI/Delivery, Technology (cloud hyperscalers, ISVs), and Channel/VAR – you understand the different commercial models and manage them simultaneously without conflict\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to define rules of engagement between direct and indirect sales motions and resolve channel conflict before it costs you a deal or a relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create partnership opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize co-sell motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by owning something that isn’t fully built yet, with a track record of creating operating models and playbooks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $170,000 and $268,000/year, with an expected On Target Earnings (OTE) between $284,000 and $446,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8141636/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131990","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3521279,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131990,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1697","title":"AVP, Partner Sales","company_name":"Braze","first_published":"2026-08-20T04:11:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Based in Berlin or London\u0026amp;nbsp; ·\u0026amp;nbsp; Reports to SVP, Partnerships\u0026amp;nbsp; ·\u0026amp;nbsp; Scope: EMEA\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is building that ecosystem, and EMEA is one of the regions where that motion has to work across the widest range of market maturity in the business – from the UK and DACH to the Nordics, Southern Europe, and channel-led markets like Eastern Europe and South Africa. Partner-engaged opportunities at Braze close at a significant multiple of the rate and deal size of direct-only deals, and Channel partnerships extend Braze’s commercial reach into markets and segments our direct teams cannot cover alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As AVP, Partner Sales EMEA, you own the full partner sales motion across EMEA – both direct and indirect. This is a true ownership role: you set the regional strategy for how Braze goes to market through partners, define how the function operates across a fragmented set of markets and languages, and are accountable for the commercial outcomes whether they flow through co-sell or an indirect ecosystem route to market. You report to the SVP, Partnerships and operate as a peer to the VP Sales for EMEA, embedding partner-led as a structural part of how that revenue team operates and succeeds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A regional team spanning direct partner sales and indirect channel across EMEA:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner Sales Managers – covering Enterprise, General Business, and Commercial segments across EMEA’s core markets. The direct co-sell motion with Delivery, Technology, and Marketplace partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reseller Sales Managers – driving the indirect ecosystem motions and book of business, including Braze’s regional channel program, and holding ACV and GRR targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;One region, many markets – EMEA spans mature, direct-led markets like the UK and DACH alongside more nascent, channel-reliant markets. You set a consistent playbook while adapting how it’s applied market by market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platinum-tier partner relationships – Leveraging Partner Account Directors’ development of our strategic partners including Deloitte, Accenture, WPP, Publicis, and Merkle, by building and maintaining senior relationships relevant to your region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline and performance visibility – using Salesforce, Crossbeam, Tackle, Clari, and Looker to track partner engagement and impact, and report on performance to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline and partner-sourced ACV are outcomes. They are the measure of a healthy region, not the strategy itself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The real work is building a partner bench across EMEA where the right technology, marketplace, and delivery partner is activated on the right account, on the right opportunity, in the right market, and where every partner-led engagement reflects well on Braze regardless of language or geography. It’s partner strategy and plan that holds up under pressure. It’s a reseller program with real governance and discipline. It’s giving the VP Sales EMEA a reason to build their forecast on the partner motion, not around it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When a deal closes with a partner in EMEA, that partner is carrying Braze’s brand. This role sets the standard for what that means across the region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Lead at Braze\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Charts Strategic Transformation – You define the partner sales strategy for one of Braze’s most diverse regions, decide where direct and indirect motions should lead market by market, and build the operating model and playbooks where none exist today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives High Performance – You lead a blended team of Partner Sales Managers and Reseller Sales Managers with clear targets, direct performance management, and consistent accountability across both motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forges Collaborative Relationships – You operate as a true peer to VP Sales EMEA, embedded in pipeline reviews, forecasts, and QBRs, and you build the senior ecosystem relationships across multiple markets that make the strategy real and actionable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with Impact – You translate a multi-market, direct and indirect route to market partnership strategy into a playbook your team, Sales leadership, and the SVP, Partnerships can all act on.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in partner sales, alliances, or channel sales in B2B SaaS, with at least 7-8 years at Senior Director or AVP level – you’ve owned a multi-market revenue number spanning both direct co-sell and indirect motions, and can speak clearly to the commercial outcomes you drove across both\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a peer to VP-level Sales leadership – you can point to how you changed the way a VP or Sales AVP thought about the partner motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading Channel Sales teams: managing Reseller Sales Managers, holding indirect revenue targets, and building or rebuilding reseller programs including tiering, rules of engagement, and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating across a fragmented set of markets at different stages of maturity – you know how to run a disciplined, direct-led co-selling motion in markets like the UK and DACH while building indirect coverage in earlier-stage or channel-reliant markets, and you don’t treat either as an afterthought\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across partner types – Agency/SI/Delivery, Technology (cloud hyperscalers, ISVs), and Channel/VAR – you understand the different commercial models and manage them simultaneously without conflict\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to define rules of engagement between direct and indirect sales motions and resolve channel conflict before it costs you a deal or a relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech or adjacent SaaS ecosystem knowledge strongly preferred, with an emphasis on how composable tech stacks create partnership opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using account mapping tools such as Crossbeam or equivalent to prioritize co-sell motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent English required; additional European languages a strong plus given the breadth of markets covered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by owning something that isn’t fully built yet, with a track record of creating operating models and playbooks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131990/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8154974","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3529044,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8154974,"updated_at":"2026-09-15T15:33:53-04:00","requisition_id":"R1734","title":"Business Development Representative","company_name":"Braze","first_published":"2026-08-25T14:38:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The Enterprise BDR in the LATAM team is the engine behind Braze\u0026#39;s large company growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with 5,000+ employees, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;br\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;br\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026lt;br\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office 3 days a week at our São Paulo office. This allows our team to thrive in a learning environment together. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;MAIN RESPONSIBILITIES:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into Enterprise (5,000+ employees) accounts across industries like retail, media, fintech, and travel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Enterprise AE team through outbound outreach (email, phone, LinkedIn).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: Proven track record or background in outbound prospecting within sales, customer-facing, or high-activity roles. Prior experience in enterprise or complex sales environments is a plus, but not required if you\u0026#39;ve shown strong ramp in a similar role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication: Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: Genuine interest in martech, SaaS, and how brands connect with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path: Structured development toward Senior Business Development and Account Executive (AE) roles with dedicated manager coaching and enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8154974/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8021977","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3477719,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8021977,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1522","title":"Business Development Representative","company_name":"Braze","first_published":"2026-06-24T12:43:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Scale BDR on the General Business team is the engine behind Braze\u0026#39;s mid-market growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with up to 1,000 employees, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at either Chicago or Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into mid-market accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your own meetings, bringing in internal stakeholders as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Scale BDR is to generate the volume and value of deals required to hit quota, and bring great new brands to Braze. The commission plan is uncapped, so once you hit quota, you can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We encourage candidates early in their sales career to apply training and ramp support is built into this role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8021977/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8026505","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3477719,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8026505,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1522","title":"Business Development Representative","company_name":"Braze","first_published":"2026-06-24T12:43:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Scale BDR on the General Business team is the engine behind Braze\u0026#39;s mid-market growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with up to 1,000 employees, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at either Chicago or Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into mid-market accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your own meetings, bringing in internal stakeholders as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Scale BDR is to generate the volume and value of deals required to hit quota, and bring great new brands to Braze. The commission plan is uncapped, so once you hit quota, you can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We encourage candidates early in their sales career to apply training and ramp support is built into this role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8026505/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8075825","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3498917,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8075825,"updated_at":"2026-09-15T17:05:36-04:00","requisition_id":"R1602","title":"Cloud Security Engineer","company_name":"Braze","first_published":"2026-07-21T13:52:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running on cloud-native infrastructure across AWS and GCP. We\u0026#39;re looking for a Cloud Security Engineer to join our Security Engineering function - a hands-on role focused on keeping our security operations running well day to day. You\u0026#39;ll respond to incidents, review changes and access for security risk, operate the security tooling that protects our environment (endpoint/EDR, SIEM, cloud posture, and vulnerability scanners), manage identity and access, and drive vulnerabilities to remediation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual-contributor role that works within priorities set by senior members of the team. You don\u0026#39;t need to have set security strategy or led a team - but you should operate tools with real judgment (knowing a genuine finding from noise, and why it matters), be reliable at driving issues to closure, and want to grow deeper in cloud security. It sits one level below our Senior Cloud Security Engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key job responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;1) Incident response \u0026amp;amp; investigations:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts and events - triage, contain, and help investigate - with support from senior engineers on higher-severity incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow and help improve our incident-response playbooks, and capture what you learn so the next response goes faster\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pull the right data (cloud logs, endpoint telemetry) to reconstruct what happened and support the response\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;2) Security reviews \u0026amp;amp; IAM:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review changes, designs, and cloud configurations for security issues, and give practical, specific feedback to the teams making them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate and improve identity and access across AWS and GCP: handle access requests, run least-privilege reviews, and keep access hygiene high\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reason about IAM policies and permissions - spotting risky or over-broad access and proposing tighter alternatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;3) Operate the security stack:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run and tune our security tooling day to day: CrowdStrike (EDR/CSPM), SIEM, cloud-native security services, and vulnerability scanners such as Tenable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage the alerts these tools produce: separate real signal from noise, tune out false positives, and escalate what matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep tooling healthy: coverage, agent deployment, integrations, and configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write small scripts (Python) to automate repetitive work and reduce manual toil\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;4) Vulnerability management \u0026amp;amp; remediation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run vulnerability scanning across cloud assets, and triage and prioritize findings by real risk, not just severity score\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive remediation to closure: partner with Infrastructure, SRE, and Product Engineering to get fixes shipped, and track them until they\u0026#39;re done\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spot recurring issues and suggest the guardrail or config change that stops them coming back\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re a hands-on engineer who\u0026#39;s curious about how attacks and cloud systems work - not someone who just clicks through consoles. You operate security tools with judgment: you can tell a real detection from a false positive, explain why a permission or misconfiguration is risky, and decide what deserves attention now. You\u0026#39;re reliable at chasing an issue all the way to closure, and you communicate clearly and without friction with the teams you\u0026#39;re asking to fix things. You want to grow into deeper cloud security work, and you learn quickly. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;1) WHAT WE\u0026#39;RE SCREENING FOR:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You should be able to reason about the areas below from real experience - not just recite tools you\u0026#39;ve touched. We go deep on the \u0026quot;why\u0026quot; and the \u0026quot;what would you do if,\u0026quot; and we\u0026#39;d rather hear about something that went sideways than a tidy success:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Incident response - how you triage an alert: what you check first, in what order, and when you pull in someone senior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Endpoint / EDR: a real detection versus a false positive, and how you told them apart or tuned it out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IAM: how you reason about least privilege, and how you\u0026#39;d handle an over-broad access request\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vulnerability remediation: how you prioritize findings, and how you actually get another team to fix them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security reviews: what you look for when reviewing a change, config, or access request\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation: something small you scripted to cut out manual work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;2) THE FEW HARD PREREQUISITES\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in security operations, cloud, or infrastructure, with hands-on time operating security tooling (EDR, SIEM, and/or vulnerability scanners)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AWS, especially IAM; some GCP and container/cloud-workload exposure is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can script in Python to automate small tasks - not just drive tools through their UI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can explain not just what a tool flagged, but why it matters\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Backgrounds we welcome: this is a role you can grow in, so we\u0026#39;re glad to hear from strong SRE, infrastructure, or DevOps engineers moving into security, and from SOC or security analysts going cloud-native - not only people with a linear cloud-security resume.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;3) WHAT MAKES A CANDIDATE STAND OUT\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We weight depth and curiosity relative to your experience over any credential:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A time you chased a root cause further than you strictly had to - and what you found\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Something tedious you automated because it was worth doing, even if no one asked\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can explain a cloud attack path, or an incident you were part of, clearly and honestly - including what you\u0026#39;d do differently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A home lab, CTF, write-up, or side project that shows you dig into how things work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certs (e.g., AWS or security certifications) are fine signal, but we read them as a starting point\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8075825/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8188661","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543462,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8188661,"updated_at":"2026-09-16T07:43:36-04:00","requisition_id":"R1795","title":"Customer Success Manager II","company_name":"Braze","first_published":"2026-09-14T06:09:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Manager in our Scale team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026amp;nbsp; You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a minimum 3 years of relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8188661/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8074870","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3498586,"location":{"name":"Remote - Spain"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8074870,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1597","title":"Customer Success Manager II","company_name":"Braze","first_published":"2026-07-21T10:18:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Manager in our South team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own client renewals, retention and net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026amp;nbsp; You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verbal and written fluency in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209840,"name":"Remote - Spain","location":null,"child_ids":[],"parent_id":209839}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8074870/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170752","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3536240,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170752,"updated_at":"2026-09-15T15:35:53-04:00","requisition_id":"R1764","title":"Customer Success Manager II, Enterprise","company_name":"Braze","first_published":"2026-09-14T14:59:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026amp;nbsp; You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170752/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7976105","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461790,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7976105,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1431","title":"Data Scientist, AI Ongoing Delivery","company_name":"Braze","first_published":"2026-06-16T11:05:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Forward-Deployed Data Scientist team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world\u0026#39;s leading brands. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design ML use cases from the ground up\u0026lt;/strong\u0026gt;\u0026amp;nbsp;— scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and own the full ML pipeline\u0026lt;/strong\u0026gt;\u0026amp;nbsp;—\u0026amp;nbsp; taking customers\u0026#39; raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive customer success\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extend product capabilities\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by developing features and tools that support the broader AI deployment team and scale what\u0026#39;s possible across engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with the Braze Product team\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to refine and advance Braze\u0026#39;s reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape BrazeAI product strategy and roadmap\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by bringing customer-facing insights and deep technical expertise to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Take a closer look at what a day in the life of a Data Scientist, AI Ongoing Delivery at Braze looks like \u0026lt;a href=\u0026quot;https://www.braze.com/resources/articles/life-as-a-braze-data-scientist\u0026quot;\u0026gt;here.\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7976105/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7668561","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3374988,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7668561,"updated_at":"2026-09-15T16:54:34-04:00","requisition_id":"R1175","title":"Data Scientist II (AI Deployment)","company_name":"Braze","first_published":"2026-03-13T11:32:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: Proven track record as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: you write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: you identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: you stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7668561/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8185912","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542338,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8185912,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1787","title":"Director, Account Management, Sales SMB","company_name":"Braze","first_published":"2026-09-08T11:53:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the leader of Braze’s SMB Account Management team, you will be responsible for a growing team of Account Managers. This is a management SaaS sales role which requires a high level of experience managing a medium sized team. Strong candidates will have experience working with a wide variety of clients in multiple verticals ranging from startups to established, small and medium sized companies. In addition, experience selling a marketing automation, CRM, email, or analytics solution is highly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong candidates will have experience working SMB clients, as well as the ability to coach and lead a team of Account Managers growing and retaining SMB and mid market customer relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’ll DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director of Account Management is a SaaS sales role requiring proven experience and performance managing a team of up to 8 Account Managers. This leader will continue to shape and scale Account Management across EMEA through upsells and renewals, and collaborate with all customer facing teams across the org.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of proven experience within Sales for Mobile or Marketing Technology required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3 years of experience managing a regional team of Commercial / Mid-market Sales executives or Account Managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work cross-functionally with Marketing, Integrations/Onboarding, Customer Success, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exemplary leadership skills and dedication to the success and growth of team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to shape, influence and execute operational processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially within the customer experience realm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding the hands-on culture of a smaller enterprise sales organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8185912/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8197642","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3547783,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8197642,"updated_at":"2026-09-16T17:11:32-04:00","requisition_id":"R1812","title":"Director, Applied AI Architects","company_name":"Braze","first_published":"2026-09-16T17:11:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Braze is making AI the default way of working across the company. Our Applied AI Architects are forward-deployed practitioners who combine domain judgment with hands-on build capability: they embed with business teams, treat employees as users and workflows as product surfaces, and ship working agents on shared infrastructure. The function runs in two tracks. GTM Architects are permanently embedded in the GTM organization, each owning a portion of a customer and prospect lifecycle that spans Marketing, Sales, Customer Success, and Support; when they address friction in one stage, they work the surrounding levers holistically, mapping how those functions connect today and how AI could connect them better. G\u0026amp;amp;A Architects rotate across corporate functions like Finance, People, Legal, and Operations, driving each cohort to self-sufficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead this team. That means defining how a new role category operates, owning the portfolio of engagements across the business, and answering for the outcomes: adoption that persists, workflows that measurably improve, and committed bets that read out in business metrics like sales ramp time, quota capacity, and competitive win rate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You will carry enough build and field surface yourself to keep your judgment current, while your primary output is the team: who they are, where they embed, what they ship, and whether it works. You inherit the hiring manager seat for all Architect roles, a unified interview loop, and an operating model with real momentum. What the function becomes from there is yours to shape, in close partnership with our Director of Applied AI Product, the CIO and CTO organizations, and the leaders of the functions your team serves.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the team.\u0026lt;/strong\u0026gt; Close the open Architect reqs across both tracks (GTM and G\u0026amp;amp;A), then own onboarding, development, and performance for a team of senior, highly autonomous ICs operating in a role category that barely exists in the market. Define what good looks like and what the career path is.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the engagement portfolio.\u0026lt;/strong\u0026gt; Decide where Architects embed, what they prioritize, and when they rotate or scale back. Balance permanent GTM surface ownership against rotational G\u0026amp;amp;A engagements. Say no to good ideas so the team ships great ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Answer for the bets.\u0026lt;/strong\u0026gt; Own delivery and measurement of the committed GTM bets (sales ramp time, quota capacity / customer-facing time, competitive win rate) and run the promotion pipeline for G\u0026amp;amp;A candidate bets. Every bet pairs a business outcome with leading indicators; you keep both honest.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run the operating discipline.\u0026lt;/strong\u0026gt; Enforce the engagement lifecycle (discovery, prioritization, readout, design, build, deliver, monitor) and the cohort maturity model. Adoption is the bar: an ignored output is a bug, and your team operates what it ships until it is productized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay hands-on.\u0026lt;/strong\u0026gt; Review agent designs, specs, and output quality at the system level. Carry a build surface of your own. Your field and build credibility is what earns the team its seat in pipeline reviews and functional staff meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compound through the platform.\u0026lt;/strong\u0026gt; Partner with the Director of Applied AI Product to move field-proven patterns into shared infrastructure, and to feed field reality back into platform requirements, evaluation criteria, and measurement frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the executive interface.\u0026lt;/strong\u0026gt; Negotiate embed agreements with CRO and CBO leadership and functional executives, represent the function\u0026#39;s results and roadmap to senior leadership, and protect your team\u0026#39;s focus when demand outstrips capacity, which it will.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Write the playbook.\u0026lt;/strong\u0026gt; The role category is being defined in real time across the industry. Document what works, publish it internally, and make Braze a reference point for how a scaled SaaS company runs applied AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A proven leader of senior technical ICs.\u0026lt;/strong\u0026gt; You have built and led high-autonomy teams: forward-deployed engineering, solutions consulting or architecture, field engineering, or an applied AI/ML group. You know how to manage outcomes without hovering, and how to coach people more specialized than you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A builder with current hands.\u0026lt;/strong\u0026gt; You have personally built AI agents, automations, or LLM-powered tools that changed how real work gets done, and you can evaluate someone else\u0026#39;s system design, retrieval logic, and output quality without an interpreter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Credible in the field.\u0026lt;/strong\u0026gt; You have spent real time in or alongside the commercial motion of a B2B SaaS company. You can sit in a pipeline review, an EBR, or a functional leadership meeting and have the room take you seriously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A portfolio operator.\u0026lt;/strong\u0026gt; You think in terms of impact, feasibility, and sequencing across many competing demands, and you can defend your prioritization to executives who wanted a different answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fluent in measurement.\u0026lt;/strong\u0026gt; You can design a baseline, argue a leading indicator, dollarize an efficiency gain, and tell the difference between a metric that proves a mechanism and one that flatters a narrative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A zero-to-one leader.\u0026lt;/strong\u0026gt; You have stood up a function, practice, or team where no playbook existed, and you are comfortable being accountable for results while the ground is still moving.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Minimum Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional experience spanning GTM-adjacent technical work (solutions consulting/architecture, field or forward-deployed engineering, technical GTM strategy) and hands-on building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years leading senior individual contributors, with evidence you developed and retained them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, or workflows that transformed real work, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of standing up a new team, practice, or function and scaling it past your own personal capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level communication and stakeholder management, including negotiating priorities with senior leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience defining and defending business-impact measurement for a technical team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Bonus Points\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have led forward-deployed engineering or applied AI teams at a model lab, an AI-native company, or a scaled enterprise SaaS business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have shipped with modern agentic tooling (Claude, Claude Code, Cursor, custom agent frameworks, MCP-style integrations) and enterprise GTM stacks (Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have run engagement- or rotation-based operating models (consulting, embedded product teams, customer zero programs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hired for hard-to-define roles and built interview systems that actually predicted performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why This Role Matters\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The judgment of a company\u0026#39;s best practitioners has always been its scarcest asset. The technology now exists to encode that judgment into systems that deliver it at scale, and Braze has committed the budget, the executive backing, and the operating model to do it. What the function needs now is the leader who turns a funded plan and a strong first hire into a team the rest of the company builds its expectations around. The window to define this role category, inside Braze and across the industry, is open right now.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $193,000 and $304,000/year, with an expected On Target Earnings (OTE) between $241,000 and $345,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8197642/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8130911","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3520820,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8130911,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1664","title":"Director, Business Development JAPAC","company_name":"Braze","first_published":"2026-08-19T23:25:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding, and helping potential customers build, enhance, or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for a proven Business Development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious JAPAC BD Team. This role will lead the execution of New Business Development across Scale, Enterprise, and Industry territories, and Asia, ANZ, Gulf and Japan regions. The role requires strong hands-on experience in working day-to-day with the team in delivering:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and inspire a team of BDRs, Senior BDRs, BD Specialists and 1st line leaders, fostering a high-performance, inclusive culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hiring and performance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategies and tactics for outbound pipeline growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering continuous enablement to Individual Contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meeting monthly, quarterly, and yearly pipeline generation quotas with your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating with Marketing, Sales, and Partnerships teams to achieve your goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt, scale, and contribute pipeline processes to optimise execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being the ambassador for BD’s regional and global strategies, standards, and culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role will collaborate closely with sales, marketing, and partnership leaders to deliver pipeline gains and ensure the BD team has quality market coverage and penetration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is collaborative, communicative, and we are always the first to take action. There’s a global team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast-paced teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs and their leaders gain huge value from working together at our amazing offices in London, Berlin \u0026amp;amp; Paris. The role is based in Singapore with travel to Sydney, Dubai and Tokyo required. This allows our team to thrive in a learning environment together. We will consider candidates based in Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BD is a high-impact, highly visible team. Attention to detail, pace, and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings; they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Leaders are tasked with delivering a day-to-day structure and accountability, coaching cadences, and ensuring that the GTM team is aligned when it comes to New Business.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee, coach, and QC IC activities and quota performance to ensure key performance metrics are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and efficiently ramp new ICs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ICs with a coaching cadence relevant to their needs, including: time management, objection handling, prospecting strategies, presentation, and cross-functional communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategize with sales, partnerships, and marketing counterparts on pipeline and prospecting initiatives to meet company objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a library of resources for the regional team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a high-performance BDR team culture and morale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive operational excellence and constant innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, and hiring pipeline\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively and in real-time, performance manage ICs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with fellow Directors in all regions, as well as regional AVP/VP Sales to develop and execute strategies for your territory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ Years of B2B sales leadership experience; of which 2+ years is 2nd line management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evidence-based history of performing above quota in an outbound sales environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience or specialism in region/segments (Asia, Gulf, ANZ, Japan, Scale, Enterprise, key verticals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration and influencing skills demonstrated through accurate and engaging communication/presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building and scaling sales teams, preferably in a high-growth SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven mindset with command of key tools (Salesforce, Looker, Outreach, Gong, 6sense)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker with strong execution skills and the ability to adapt plans based on business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, dynamic environment with a results-focused approach\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Director of Business Development is to enable their teams to generate the volume and value of deals required to meet or exceed their quota, through ensuring that 100% of the BDRs and leaders have hit individual quotas. Business Development leaders are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning), and personal brand (collaboration, innovation, thought leadership).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for someone who is:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise, consistent, and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Player/coach mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizer and prioritizer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8130911/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8162066","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3532469,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8162066,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1750","title":"Director, Customer Success, Enterprise","company_name":"Braze","first_published":"2026-09-10T14:56:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Director you will join our department’s senior leadership team to own our entire [Classification] book of business within [Braze geography].\u0026amp;nbsp; You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for continuous improvement including evolving process, reporting, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer\u0026#39;s evolving business and technical goals for using Braze and continuously demonstrate value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing adoption, setting KPIs and success metrics for ROI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for clients in your team’s portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal stakeholders at Braze to design and develop efficient processes and working practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience managing people managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build strong positive relationships with clients and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are known for being a team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more and continuously improving both processes and yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $181,000 and $285,000/year, with an expected On Target Earnings (OTE) between $220,000 and $315,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8162066/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8164546","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3532469,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8164546,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1750","title":"Director, Customer Success, Enterprise","company_name":"Braze","first_published":"2026-09-10T14:56:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Director you will join our department’s senior leadership team to own our entire [Classification] book of business within [Braze geography].\u0026amp;nbsp; You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for continuous improvement including evolving process, reporting, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer\u0026#39;s evolving business and technical goals for using Braze and continuously demonstrate value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing adoption, setting KPIs and success metrics for ROI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for clients in your team’s portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal stakeholders at Braze to design and develop efficient processes and working practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience managing people managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build strong positive relationships with clients and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are known for being a team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more and continuously improving both processes and yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $181,000 and $285,000/year, with an expected On Target Earnings (OTE) between $220,000 and $315,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8164546/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8164560","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3532469,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8164560,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1750","title":"Director, Customer Success, Enterprise","company_name":"Braze","first_published":"2026-09-10T14:56:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Director you will join our department’s senior leadership team to own our entire [Classification] book of business within [Braze geography].\u0026amp;nbsp; You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for continuous improvement including evolving process, reporting, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer\u0026#39;s evolving business and technical goals for using Braze and continuously demonstrate value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing adoption, setting KPIs and success metrics for ROI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for clients in your team’s portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal stakeholders at Braze to design and develop efficient processes and working practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience managing people managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build strong positive relationships with clients and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are known for being a team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more and continuously improving both processes and yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $163,000 and $256,000/year, with an expected On Target Earnings (OTE) between $198,000 and $284,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8164560/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8164569","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3532469,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8164569,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1750","title":"Director, Customer Success, Enterprise","company_name":"Braze","first_published":"2026-09-10T14:56:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Director you will join our department’s senior leadership team to own our entire [Classification] book of business within [Braze geography].\u0026amp;nbsp; You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for continuous improvement including evolving process, reporting, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer\u0026#39;s evolving business and technical goals for using Braze and continuously demonstrate value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing adoption, setting KPIs and success metrics for ROI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for clients in your team’s portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal stakeholders at Braze to design and develop efficient processes and working practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience managing people managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build strong positive relationships with clients and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are known for being a team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more and continuously improving both processes and yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $172,000 and $271,000/year, with an expected On Target Earnings (OTE) between $209,000 and $300,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8164569/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8049472","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8049472,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8049472/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8060694","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060694,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$190,000 - CA$240,000/year, with an expected On Target Earnings (OTE) between CA$223,000 - CA$282,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8060694/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8060685","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060685,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8060685/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8052420","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052420,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8052420/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8060682","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060682,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8060682/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189722","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543463,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189722,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1797","title":"Director, Global Programs","company_name":"Braze","first_published":"2026-09-09T17:03:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Team: Global Solutions COE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reports to: VP/SVP, Solutions\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Director, Global Programs leads a set of specialized teams that support Solutions Consulting globally: Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. This is a broad operating leadership role — you\u0026#39;ll manage a team of managers and individual leads spanning multiple disciplines and regions (AMER, EMEA, APAC), ensuring each function scales in lockstep with the business and delivers consistent, high-quality support to the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll balance hands-on people leadership with program-level thinking: setting priorities across four distinct teams, resolving cross-functional dependencies, and reporting on the collective impact of these programs to Solutions leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;* Team Leadership: Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Value Consulting Oversight: Guide the Lead and Senior Value Consultants who build the business case and ROI narrative for enterprise deals, ensuring consistent methodology and quality across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Proposal \u0026amp;amp; RFP Strategy: Oversee the Proposal Writing function, ensuring RFP and proposal responses are timely, accurate, and consistently reflect Braze\u0026#39;s positioning across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Program Management: Direct program management resourcing and process for cross-functional initiatives, ensuring the team has visibility, structure, and reporting cadence across the broader Solutions org.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Partnership Solutions: Oversee the Partnership Solutions team and its regional Global Strategic Partnership (GSP) Solutions Consultant leads (AMER, EMEA, APAC), ensuring partner-sourced and partner-influenced deals get consistent technical and consultative support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Cross-Functional Alignment: Partner with Sales, Solutions Consulting, PMM, and Partnerships leadership to align priorities, staffing, and process across all four teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Operating Cadence \u0026amp;amp; Reporting: Establish metrics and reporting rhythms (e.g., proposal turnaround, deal support coverage, partner-sourced pipeline impact) to demonstrate program value to executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Scaling \u0026amp;amp; Structure: Design the org structure and hiring plan needed to support next-stage growth across each function, including new regional coverage as needed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications \u0026amp;amp; Experience\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;* 8+ years in Solutions Consulting, program/business operations, or a related client-facing function within B2B SaaS, including 4+ years managing managers or multi-team organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Experience leading diverse, cross-functional teams (e.g., value consulting, proposal/RFP, program management, partnerships) toward a shared operating rhythm.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Strong program management fundamentals: prioritization across competing initiatives, resourcing, and executive-level reporting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Familiarity with value engineering/ROI methodology and enterprise RFP processes is a strong plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Experience supporting or partnering with a Partnerships/Alliances function, including partner-sourced deal motions, is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Proven ability to operate across time zones and regions (AMER, EMEA, APAC), with a track record of building consistent global process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Excellent communication and stakeholder management skills, with comfort presenting to senior/executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Comfortable with ambiguity; able to build and refine team structure, process, and metrics from the ground up.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $138,000 and $196,000/year, with an expected On Target Earnings (OTE) between $166,000 and $237,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189722/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8188663","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543463,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8188663,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1797","title":"Director, Global Programs","company_name":"Braze","first_published":"2026-09-09T17:03:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Team: Global Solutions COE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reports to: VP/SVP, Solutions\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Director, Global Programs leads a set of specialized teams that support Solutions Consulting globally: Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. This is a broad operating leadership role — you\u0026#39;ll manage a team of managers and individual leads spanning multiple disciplines and regions (AMER, EMEA, APAC), ensuring each function scales in lockstep with the business and delivers consistent, high-quality support to the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll balance hands-on people leadership with program-level thinking: setting priorities across four distinct teams, resolving cross-functional dependencies, and reporting on the collective impact of these programs to Solutions leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;* Team Leadership: Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Value Consulting Oversight: Guide the Lead and Senior Value Consultants who build the business case and ROI narrative for enterprise deals, ensuring consistent methodology and quality across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Proposal \u0026amp;amp; RFP Strategy: Oversee the Proposal Writing function, ensuring RFP and proposal responses are timely, accurate, and consistently reflect Braze\u0026#39;s positioning across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Program Management: Direct program management resourcing and process for cross-functional initiatives, ensuring the team has visibility, structure, and reporting cadence across the broader Solutions org.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Partnership Solutions: Oversee the Partnership Solutions team and its regional Global Strategic Partnership (GSP) Solutions Consultant leads (AMER, EMEA, APAC), ensuring partner-sourced and partner-influenced deals get consistent technical and consultative support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Cross-Functional Alignment: Partner with Sales, Solutions Consulting, PMM, and Partnerships leadership to align priorities, staffing, and process across all four teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Operating Cadence \u0026amp;amp; Reporting: Establish metrics and reporting rhythms (e.g., proposal turnaround, deal support coverage, partner-sourced pipeline impact) to demonstrate program value to executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Scaling \u0026amp;amp; Structure: Design the org structure and hiring plan needed to support next-stage growth across each function, including new regional coverage as needed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications \u0026amp;amp; Experience\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;* 8+ years in Solutions Consulting, program/business operations, or a related client-facing function within B2B SaaS, including 4+ years managing managers or multi-team organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Experience leading diverse, cross-functional teams (e.g., value consulting, proposal/RFP, program management, partnerships) toward a shared operating rhythm.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Strong program management fundamentals: prioritization across competing initiatives, resourcing, and executive-level reporting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Familiarity with value engineering/ROI methodology and enterprise RFP processes is a strong plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Experience supporting or partnering with a Partnerships/Alliances function, including partner-sourced deal motions, is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Proven ability to operate across time zones and regions (AMER, EMEA, APAC), with a track record of building consistent global process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Excellent communication and stakeholder management skills, with comfort presenting to senior/executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Comfortable with ambiguity; able to build and refine team structure, process, and metrics from the ground up.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $215,000/year, with an expected On Target Earnings (OTE) between $184,000 and $263,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8188663/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189715","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543463,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189715,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1797","title":"Director, Global Programs","company_name":"Braze","first_published":"2026-09-09T17:03:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Team: Global Solutions COE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reports to: VP/SVP, Solutions\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Director, Global Programs leads a set of specialized teams that support Solutions Consulting globally: Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. This is a broad operating leadership role — you\u0026#39;ll manage a team of managers and individual leads spanning multiple disciplines and regions (AMER, EMEA, APAC), ensuring each function scales in lockstep with the business and delivers consistent, high-quality support to the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll balance hands-on people leadership with program-level thinking: setting priorities across four distinct teams, resolving cross-functional dependencies, and reporting on the collective impact of these programs to Solutions leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;* Team Leadership: Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Value Consulting Oversight: Guide the Lead and Senior Value Consultants who build the business case and ROI narrative for enterprise deals, ensuring consistent methodology and quality across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Proposal \u0026amp;amp; RFP Strategy: Oversee the Proposal Writing function, ensuring RFP and proposal responses are timely, accurate, and consistently reflect Braze\u0026#39;s positioning across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Program Management: Direct program management resourcing and process for cross-functional initiatives, ensuring the team has visibility, structure, and reporting cadence across the broader Solutions org.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Partnership Solutions: Oversee the Partnership Solutions team and its regional Global Strategic Partnership (GSP) Solutions Consultant leads (AMER, EMEA, APAC), ensuring partner-sourced and partner-influenced deals get consistent technical and consultative support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Cross-Functional Alignment: Partner with Sales, Solutions Consulting, PMM, and Partnerships leadership to align priorities, staffing, and process across all four teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Operating Cadence \u0026amp;amp; Reporting: Establish metrics and reporting rhythms (e.g., proposal turnaround, deal support coverage, partner-sourced pipeline impact) to demonstrate program value to executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Scaling \u0026amp;amp; Structure: Design the org structure and hiring plan needed to support next-stage growth across each function, including new regional coverage as needed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications \u0026amp;amp; Experience\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;* 8+ years in Solutions Consulting, program/business operations, or a related client-facing function within B2B SaaS, including 4+ years managing managers or multi-team organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Experience leading diverse, cross-functional teams (e.g., value consulting, proposal/RFP, program management, partnerships) toward a shared operating rhythm.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Strong program management fundamentals: prioritization across competing initiatives, resourcing, and executive-level reporting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Familiarity with value engineering/ROI methodology and enterprise RFP processes is a strong plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Experience supporting or partnering with a Partnerships/Alliances function, including partner-sourced deal motions, is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Proven ability to operate across time zones and regions (AMER, EMEA, APAC), with a track record of building consistent global process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Excellent communication and stakeholder management skills, with comfort presenting to senior/executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Comfortable with ambiguity; able to build and refine team structure, process, and metrics from the ground up.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $215,000/year, with an expected On Target Earnings (OTE) between $184,000 and $263,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189715/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189731","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543463,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189731,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1797","title":"Director, Global Programs","company_name":"Braze","first_published":"2026-09-09T17:03:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Team: Global Solutions COE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reports to: VP/SVP, Solutions\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Director, Global Programs leads a set of specialized teams that support Solutions Consulting globally: Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. This is a broad operating leadership role — you\u0026#39;ll manage a team of managers and individual leads spanning multiple disciplines and regions (AMER, EMEA, APAC), ensuring each function scales in lockstep with the business and delivers consistent, high-quality support to the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll balance hands-on people leadership with program-level thinking: setting priorities across four distinct teams, resolving cross-functional dependencies, and reporting on the collective impact of these programs to Solutions leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;* Team Leadership: Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Value Consulting Oversight: Guide the Lead and Senior Value Consultants who build the business case and ROI narrative for enterprise deals, ensuring consistent methodology and quality across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Proposal \u0026amp;amp; RFP Strategy: Oversee the Proposal Writing function, ensuring RFP and proposal responses are timely, accurate, and consistently reflect Braze\u0026#39;s positioning across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Program Management: Direct program management resourcing and process for cross-functional initiatives, ensuring the team has visibility, structure, and reporting cadence across the broader Solutions org.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Partnership Solutions: Oversee the Partnership Solutions team and its regional Global Strategic Partnership (GSP) Solutions Consultant leads (AMER, EMEA, APAC), ensuring partner-sourced and partner-influenced deals get consistent technical and consultative support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Cross-Functional Alignment: Partner with Sales, Solutions Consulting, PMM, and Partnerships leadership to align priorities, staffing, and process across all four teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Operating Cadence \u0026amp;amp; Reporting: Establish metrics and reporting rhythms (e.g., proposal turnaround, deal support coverage, partner-sourced pipeline impact) to demonstrate program value to executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Scaling \u0026amp;amp; Structure: Design the org structure and hiring plan needed to support next-stage growth across each function, including new regional coverage as needed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications \u0026amp;amp; Experience\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;* 8+ years in Solutions Consulting, program/business operations, or a related client-facing function within B2B SaaS, including 4+ years managing managers or multi-team organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Experience leading diverse, cross-functional teams (e.g., value consulting, proposal/RFP, program management, partnerships) toward a shared operating rhythm.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Strong program management fundamentals: prioritization across competing initiatives, resourcing, and executive-level reporting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Familiarity with value engineering/ROI methodology and enterprise RFP processes is a strong plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Experience supporting or partnering with a Partnerships/Alliances function, including partner-sourced deal motions, is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Proven ability to operate across time zones and regions (AMER, EMEA, APAC), with a track record of building consistent global process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Excellent communication and stakeholder management skills, with comfort presenting to senior/executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Comfortable with ambiguity; able to build and refine team structure, process, and metrics from the ground up.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,000 and $204,000/year, with an expected On Target Earnings (OTE) between $175,000 and $250,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189731/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8095311","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3505643,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8095311,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1638","title":"Director of Sales, Scale for Media, Entertainment, Gaming and Sports","company_name":"Braze","first_published":"2026-07-30T17:45:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze\u0026#39;s market-leading Customer Journey Orchestration platform. We\u0026#39;re looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of mid-market/scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers within retail, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. A key focus of this role is verticalization: developing and operationalizing go-to-market strategies and repeatable sales playbooks tailored to the retail and consumer goods sectors. Your leadership will have a direct impact on our customers\u0026#39; success, your team\u0026#39;s development, and Braze\u0026#39;s success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of proven experience in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into retail and/ or consumer brand prospects is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions that enable your team to sell with precision and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the \u0026quot;voice of Braze\u0026quot; in prospect, customer, and industry forums, including retail-specific conferences and trade events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,000 and $176,000/year, with an expected On Target Earnings (OTE) between $224,000 and $352,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8095311/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8092357","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3505643,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8092357,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1638","title":"Director of Sales, Scale for Media, Entertainment, Gaming and Sports","company_name":"Braze","first_published":"2026-07-30T17:45:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze\u0026#39;s market-leading Customer Journey Orchestration platform. We\u0026#39;re looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of mid-market/scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers within retail, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. A key focus of this role is verticalization: developing and operationalizing go-to-market strategies and repeatable sales playbooks tailored to the retail and consumer goods sectors. Your leadership will have a direct impact on our customers\u0026#39; success, your team\u0026#39;s development, and Braze\u0026#39;s success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of proven experience in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into retail and/ or consumer brand prospects is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions that enable your team to sell with precision and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the \u0026quot;voice of Braze\u0026quot; in prospect, customer, and industry forums, including retail-specific conferences and trade events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $184,000/year, with an expected On Target Earnings (OTE) between $234,000 and $367,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8092357/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8095308","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3505643,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8095308,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1638","title":"Director of Sales, Scale for Media, Entertainment, Gaming and Sports","company_name":"Braze","first_published":"2026-07-30T17:45:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze\u0026#39;s market-leading Customer Journey Orchestration platform. We\u0026#39;re looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of mid-market/scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers within retail, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. A key focus of this role is verticalization: developing and operationalizing go-to-market strategies and repeatable sales playbooks tailored to the retail and consumer goods sectors. Your leadership will have a direct impact on our customers\u0026#39; success, your team\u0026#39;s development, and Braze\u0026#39;s success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of proven experience in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into retail and/ or consumer brand prospects is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions that enable your team to sell with precision and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the \u0026quot;voice of Braze\u0026quot; in prospect, customer, and industry forums, including retail-specific conferences and trade events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $184,000/year, with an expected On Target Earnings (OTE) between $234,000 and $367,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8095308/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8095314","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3505643,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8095314,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1638","title":"Director of Sales, Scale for Media, Entertainment, Gaming and Sports","company_name":"Braze","first_published":"2026-07-30T17:45:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze\u0026#39;s market-leading Customer Journey Orchestration platform. We\u0026#39;re looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of mid-market/scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers within retail, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. A key focus of this role is verticalization: developing and operationalizing go-to-market strategies and repeatable sales playbooks tailored to the retail and consumer goods sectors. Your leadership will have a direct impact on our customers\u0026#39; success, your team\u0026#39;s development, and Braze\u0026#39;s success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of proven experience in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into retail and/ or consumer brand prospects is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions that enable your team to sell with precision and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the \u0026quot;voice of Braze\u0026quot; in prospect, customer, and industry forums, including retail-specific conferences and trade events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $107,000 and $168,000/year, with an expected On Target Earnings (OTE) between $214,000 and $336,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8095314/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7788980","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3406964,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7788980,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1267","title":"Engineering Manager, Data Streaming","company_name":"Braze","first_published":"2026-04-14T15:21:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and reliability engineers responsible for building and operating Braze’s managed data streaming platform. Powered by Kafka, Kafka Streams, and Apache Flink, the platform aims to make data streaming a solved problem, allowing internal product teams to ship streaming features without managing the underlying infrastructure. This role combines technical leadership, engineering management, and product ownership to deliver reliable, low-friction platform services that minimize cognitive load for internal consumers.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Treating the platform as a product, the manager owns the long-term vision, gathers requirements from internal engineering teams, and drives adoption through clean, \u0026quot;paved-road\u0026quot; interfaces. Success is measured by how seamlessly consuming teams can deploy features rather than simple feature counts. Additionally, the manager partners closely with Site Reliability Engineering (SRE) to embed reliability practices into the stack, establish clear SLIs/SLOs, and ensure production and retrieval paths remain healthy as the platform scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Build, mentor, and grow a high-performing team of streaming platform and reliability engineers while fostering an inclusive, collaborative culture.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Treat the streaming platform as a product by defining capabilities based on consumer needs, and driving adoption via self-service, \u0026quot;paved-road\u0026quot; interfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Engage internal engineering consumers to gather requirements, prioritize initiatives by business impact, and align roadmaps with the broader Data Platforms vision.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Provide technical guidance on architecture, scalability, and system design across the Kafka stack, connector frameworks, and stream-processing engines.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Champion automation, observability, infrastructure-as-code, secure design, and strict data governance (schemas, retention, and SLAs).\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with SRE leadership to align platform reliability with SLOs, collaborate on proactive monitoring, and foster operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Implement automated policies, guidance, and defaults to eliminate manual, per-team operational labor.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Lead incident response and post-mortems, feeding key operational learnings back into hardening the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Ensure high availability, fault tolerance, and healthy data paths as the streaming infrastructure scales globally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who you Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;5 + years of increasing responsibility in platform engineering or infrastructure, including experience managing and mentoring engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;A strong track record of owning and delivering infrastructure services that drive significant business value.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong working knowledge of distributed, event-driven systems like Kafka (Connect/Streams) and Apache Flink to effectively guide architectural and reliability trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Hands-on experience building and scaling internal platforms using cloud infrastructure (AWS/GCP/Azure), infrastructure-as-code (Terraform), and CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Exceptional relationship-building skills to align engineering teams, leadership, SREs, and internal consumers toward shared operational goals.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Passionate about reducing cognitive load for internal developers and building high-value, self-service streaming services.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;High level of accountability for reliability, paired with a forward-thinking drive to continuously improve platform capabilities and developer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;180,000\u0026lt;/span\u0026gt; and $\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;318,000\u0026lt;/span\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7788980/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171061","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171061,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 and $320,335/year with an expected On Target Earnings (OTE) between $212,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171061/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171062","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171062,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 and $320,335/year with an expected On Target Earnings (OTE) between $212,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171062/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170902","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170902,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 and $320,335/year with an expected On Target Earnings (OTE) between $212,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170902/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171463","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171463,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$191,459 - CA$338,434/year, with an expected On Target Earnings (OTE) between CA$215,200 - CA$380,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171463/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171064","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171064,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 and $320,335/year with an expected On Target Earnings (OTE) between $212,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171064/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8173666","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3537487,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8173666,"updated_at":"2026-09-15T15:36:17-04:00","requisition_id":"R1775","title":"Enterprise Account Executive, Brazil","company_name":"Braze","first_published":"2026-09-14T16:04:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;6\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,0,0\u0026quot;\u0026gt;Drive Enterprise Outbound Pipeline: Systematically research, map, and prospect into high-value target accounts to generate qualified enterprise opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,1,0\u0026quot;\u0026gt;Master the Dual Motion: Seamlessly balance multi-stakeholder, long-term strategic deal cycles with a steady, disciplined run-rate of transactional wins.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,2,0\u0026quot;\u0026gt;Architect Complex Enterprise Deals: Conduct rigorous discovery, execute Business Value Assessments (BVAs), build compelling ROI frameworks, and lead commercial negotiations with C-suite executives.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,3,0\u0026quot;\u0026gt;Leverage the Ecosystem: Actively co-sell and orchestrate sales strategies with strategic partners (SIs, digital agencies, cloud providers, and technology alliances) to expand coverage and accelerate deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,4,0\u0026quot;\u0026gt;Mobilize Stakeholders: Navigate matrixed enterprise organizations to cultivate C-level sponsors, build internal champions, and align disparate technical and commercial groups.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,5,0\u0026quot;\u0026gt;Execute Value Selling: Translate complex technical, architectural, and data capabilities into measurable strategic outcomes that resonate with business leaders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,0,0\u0026quot;\u0026gt;Strategic Enterprise SaaS Experience: Proven track record of consistently exceeding quotas by selling large-scale SaaS solutions to top-tier enterprise clients.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,1,0\u0026quot;\u0026gt;Master of Complex Deal Construction \u0026amp;amp; Value Selling: You excel in Value Selling frameworks, ROI quantification, and Business Value Assessments (BVAs) to justify multi-year, complex investments.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,2,0\u0026quot;\u0026gt;Relentless Pipeline Creator: You take full ownership of your domain with strong outbound strategies, cold outreach precision, and active networking to build sustainable top-of-funnel coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,3,0\u0026quot;\u0026gt;Partner \u0026amp;amp; Ecosystem Collaborator: You have a proven history of leveraging global and regional system integrators, agencies, and tech partners throughout the sales cycle to accelerate velocity and expand deal size.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,4,0\u0026quot;\u0026gt;Dual-Motion Execution: You are ambidextrous—equally skilled at nurturing complex, high-ACV transformational deals and driving a steady cadence of enterprise run-rate conversions.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,5,0\u0026quot;\u0026gt;Strong Networker \u0026amp;amp; Stakeholder Mobilizer: You intuitively understand modern enterprise buying behavior, effortlessly identifying key decision-makers, building champions, and connecting at industry events.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,6,0\u0026quot;\u0026gt;Articulate \u0026amp;amp; Tech-Savvy Communicator: Exceptional written, verbal, and executive presentation skills. You simplify complex cloud/data architectures into tangible business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,7,0\u0026quot;\u0026gt;Adaptable \u0026amp;amp; Modern Tech Stack Fluent: Highly proficient with Salesforce.com and sales acceleration platforms, with a forward-thinking approach to leveraging AI for personal productivity and market research.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,8,0\u0026quot;\u0026gt;Domain Knowledgeable: Up-to-date on the modern digital landscape, mobile app ecosystems, consumer tech trends, CRM, MarTech, and data architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,8,0\u0026quot;\u0026gt;Domestic Mobility: Willingness to travel nationally across Brazil for on-site client visits, executive alignments, and key industry events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-path-to-node=\u0026quot;11\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8173666/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8052314","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489984,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052314,"updated_at":"2026-09-17T13:04:27-04:00","requisition_id":"R1566","title":"Enterprise Business Development Representative","company_name":"Braze","first_published":"2026-07-21T17:13:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Enterprise BDR on the General Business team is the engine behind Braze\u0026#39;s large company growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with 5000 employees+, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at our Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into Enterprise (5000 + employees) accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Enterprise AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 8+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in enterprise or complex sales environments is a plus, but not required if you\u0026#39;ve shown strong ramp in a similar role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8052314/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8114076","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3514682,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8114076,"updated_at":"2026-09-15T17:11:21-04:00","requisition_id":"R1666","title":"Executive Assistant, Legal","company_name":"Braze","first_published":"2026-08-18T12:21:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Level: 4\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a proactive, highly organized, and efficient Executive Assistant to provide comprehensive support to the General Counsel of Braze and to the broader Legal team. The General Counsel is based in California and this position will be based in São Paulo, so the role requires consistent working hours to partially overlap with U.S. Pacific business hours/time zone. This role sits at the center of a public-company legal function. You will have regular exposure to privileged, confidential, pre-public, and material non-public information, and discretion is a core requirement of the job.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage calendars, appointments, and scheduling for the General Counsel and key legal staff, coordinating across multiple time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the General Counsel in his capacity as Corporate Secretary, including logistics for Board and committee meetings, coordinating distribution of materials, supporting Board requests, and helping maintain corporate records and calendars\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle travel booking and expense reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track deliverables, deadlines, and follow-ups against the General Counsel\u0026#39;s objectives across the Legal team\u0026#39;s functional areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and coordinate departmental events (all-hands meetings, team events, offsites)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage unscheduled requests with attention to detail, efficiency, and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform confidential and complex administrative duties, including preparing and formatting documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with project coordination and management, new hire onboarding tasks, and other team duties as identified\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong experience supporting a senior executive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent written and verbal English fluency, with exceptional communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to handle confidential and sensitive information with discretion. This role is subject to Braze\u0026#39;s insider trading policy and related compliance obligations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects, developing scope, managing schedules, and following up with stakeholders appropriately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with productivity and project management tools, and with corporate travel and expense platforms (e.g., Navan, Concur)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills and a high degree of personal accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at cross-functional collaboration to ensure seamless and effective communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of success, and are proactive and reliable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience supporting a legal, compliance, or corporate secretary function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a publicly traded company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":46177,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8114076/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8045174","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3486990,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8045174,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1555","title":"Field Marketing Lead (12 Month Fixed Term)","company_name":"Braze","first_published":"2026-07-06T05:10:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Due to our regional marketing lead going on maternity leave, our EMEA team is looking for an experienced, highly-driven individual with meticulous attention to detail to lead field marketing and partner events for EMEA. You will be the field marketing lead for all central region events (DACH, Eastern Europe), meaning you will strategize, evaluate, and collaborate with internal cross-functional teams to efficiently carry out regional events across key markets and with key partners in the Braze Partner Marketing Ecosystem, with the goal of delivering on regional pipeline objectives. This will be a contract based offer to cover while the regional manager is on leave.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Creativity and flexibility to adapt to the changing event environment, leveraging creative digital activations, and regionalising global programs for the Central market will be a key function of the role. Day-to-day responsibilities will include leading all GTM communications for events and working closely to create an event strategy that hits the pipeline goals of the Sales team through: researching and evaluating top DACH industry events, consulting Partnerships leads in the region and HQ for integration of partners into field marketing strategy, screening event recommendations from go-to-market teams, scouting and securing event venues for owned events, sourcing and managing DACH-specific vendors and consultants, overseeing on-site production and trouble-shooting at all sponsored and owned events, management of event assets (physical, digital, and promotional), in addition to the important role of sales enablement on events and reporting on event success with data-driven metrics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities will be:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the annual events calendar including: strategy and execution of all EMEA events from concept to execution, including venue and vendor sourcing, project management and budget reconciliation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally (with marketing and regional stakeholders) to ensure all deliverables and deadlines are identified and met throughout the development, budget and fee negotiations, legal compliance, design, programming, and enablement phases of projects, including working closely with global event counterparts at HQ as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive regional event programming and content delivery – being the project lead with HQ content leads to help programming/speakers on the development of content, and then manage how event programming is shared during and post event\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate effectively with EMEA Partnerships and Partner Marketing in HQ to ensure partners are leveraged to drive field marketing strategy and pipeline goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with HQ brand team to ensure events are within brand guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the Central region go-to-market event enablement on monthly/quarterly event plans with Sales and Success teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead event kick-offs and weekly event program syncs to streamline communication and ensure alignment across the marketing team at HQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with website and operations teams to ensure internal systems (Salesforce, Zoom, GoToWebinar, Marketo, etc.) are effectively used\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and evaluate event success and effectiveness against pipeline goals and regional KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create post-event wrap-up reports, sharing key learnings and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as in-office event support for the Central teams, including management of swag/brand needs, as well as in-office event support for non-marketing events as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5 years experience as a field marketer/event production manager/producer at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Field marketing, events and event management are your passion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with partners to run co-branded events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized and has an incredible attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to prioritize and juggle multiple projects at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outgoing and able to lead informational sessions with regional go-to-market team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works well within a fast-paced environment and can adapt to changes easily and efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clever problem solver who is comfortable making decisions and/or collaborating with team members. Not afraid to ask questions or raise concerns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A polished and professional demeanor with an eye for excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vendor management skills able to drive vendor relationships to strategic end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive travel for assigned projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at industry events like DMEXCO, OMR is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully Fluent in German + English\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that this position is a 12-month fixed-term contract.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8045174/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8080351","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497222,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8080351,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1589","title":"Financial Analyst II","company_name":"Braze","first_published":"2026-07-22T15:53:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst II to join our growing FP\u0026amp;amp;A team as the primary Finance Business Partner supporting the Sales organization. In this role, you will partner closely with Sales leadership to drive financial planning, forecasting, and strategic decision making. You will own the planning and reporting of ACV bookings, operating expenses, and headcount while delivering insights that help optimize business performance and support the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the FP\u0026amp;amp;A Senior Manager supporting the Revenue organization, you\u0026#39;ll collaborate across Sales, Operations, Accounting, and other cross-functional teams. This role is ideal for someone who is analytical, strategic, naturally curious, and enjoys partnering with business leaders to solve complex problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary FP\u0026amp;amp;A business partner to the Sales organization, providing financial guidance and actionable insights to support business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales leadership and the Operations team to develop headcount plans aligned with sales targets and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own operating expense planning and forecasting for the Sales organization, with a focus on personnel costs and other discretionary spend.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the ACV forecast by tracking bookings, analyzing pipeline trends and key business drivers, and reporting performance against targets across segments and regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the month end close process by analyzing actuals, investigating variances, partnering with Accounting, and delivering monthly and quarterly financial reporting and insights against plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and enhance financial models that support strategic planning, investment decisions, and scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve planning processes, reporting, and forecasting through automation and process enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic initiatives, ad hoc analyses, and executive requests while developing and tracking key operational and efficiency metrics to drive business performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of Finance or FP\u0026amp;amp;A experience, preferably in a high-growth SaaS or technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative business partner with strong cross-functional relationship-building skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and advanced proficiency in Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze large datasets, identify trends, and deliver actionable business insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive approach to problem-solving and process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Adaptive Insights, Salesforce, Pigment, Looker, or NetSuite is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $64,000 and $101,000/year, with an expected On Target Earnings (OTE) between $73,000 and $104,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8080351/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8071592","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497222,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8071592,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1589","title":"Financial Analyst II","company_name":"Braze","first_published":"2026-07-22T15:53:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst II to join our growing FP\u0026amp;amp;A team as the primary Finance Business Partner supporting the Sales organization. In this role, you will partner closely with Sales leadership to drive financial planning, forecasting, and strategic decision making. You will own the planning and reporting of ACV bookings, operating expenses, and headcount while delivering insights that help optimize business performance and support the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the FP\u0026amp;amp;A Senior Manager supporting the Revenue organization, you\u0026#39;ll collaborate across Sales, Operations, Accounting, and other cross-functional teams. This role is ideal for someone who is analytical, strategic, naturally curious, and enjoys partnering with business leaders to solve complex problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary FP\u0026amp;amp;A business partner to the Sales organization, providing financial guidance and actionable insights to support business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales leadership and the Operations team to develop headcount plans aligned with sales targets and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own operating expense planning and forecasting for the Sales organization, with a focus on personnel costs and other discretionary spend.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the ACV forecast by tracking bookings, analyzing pipeline trends and key business drivers, and reporting performance against targets across segments and regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the month end close process by analyzing actuals, investigating variances, partnering with Accounting, and delivering monthly and quarterly financial reporting and insights against plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and enhance financial models that support strategic planning, investment decisions, and scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve planning processes, reporting, and forecasting through automation and process enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic initiatives, ad hoc analyses, and executive requests while developing and tracking key operational and efficiency metrics to drive business performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of Finance or FP\u0026amp;amp;A experience, preferably in a high-growth SaaS or technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative business partner with strong cross-functional relationship-building skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and advanced proficiency in Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze large datasets, identify trends, and deliver actionable business insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive approach to problem-solving and process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Adaptive Insights, Salesforce, Pigment, Looker, or NetSuite is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $61,000 and $96,000/year, with an expected On Target Earnings (OTE) between $69,000 and $109,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8071592/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8196075","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547070,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8196075,"updated_at":"2026-09-18T15:28:34-04:00","requisition_id":"R1810","title":"Financial Analyst II, FP\u0026A","company_name":"Braze","first_published":"2026-09-18T15:28:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst to join our growing Financial Planning \u0026amp;amp; Analysis team. You will be the primary FP\u0026amp;amp;A business partner to the CIO organization, responsible for tracking, forecasting and reporting on key technology metrics and investments across Corporate IT, Business Systems, and Data Analytics functions. You will report to the Manager of FP\u0026amp;amp;A and work closely with CIO leadership and group heads to improve technology financial planning and monthly reporting standards. This role requires someone who is highly analytical and strategic, is able to communicate clearly with both finance and technology leaders, and thrives in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CIO organization and business leaders across Corporate IT, Business Systems, and Data Analytics to generate technology operations budgets, forecasts and long-range plans including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, forecast and report on key technology financial metrics including AI tokenization spend, infrastructure spend, cloud consumption, licensing costs, vendor contracts, and IT operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close process through close partnership with accounting and operations teams, ensuring accurate tracking of technology/AI investments and spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and commentary on key technology trends, infrastructure investments, cloud migration initiatives, and technology modernization to finance leadership and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on actual technology financial results against targets, provide variance analysis, assist in guidance on future trends, and present findings to Finance and CIO leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and develop financial models and scenario analyses to support strategic technology decisions, including AI investments, cloud migration, infrastructure investments, and operational efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on technology strategies, infrastructure investments, and digital transformation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and budget planning by translating business requirements and growth targets into technology investment needs and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc projects and strategic initiatives including contract analysis and cost optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+years of progressive experience in Finance and FP\u0026amp;amp;A, preferably in Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting, Finance, Economics, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical, creative thinker who can focus on the details without losing sight of the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and a very high level of comfort with Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance multiple responsibilities with competing deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate complex technology and financial concepts for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of technology infrastructure, cloud platforms (AWS, Azure), and enterprise technology investments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial planning and analysis tools such as Pigment or similar platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business intelligence tools, AI and data analytics platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,000 and $107,000/year, with an expected On Target Earnings (OTE) between $77,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8196075/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8196046","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547070,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8196046,"updated_at":"2026-09-18T15:47:41-04:00","requisition_id":"R1810","title":"Financial Analyst II, FP\u0026A","company_name":"Braze","first_published":"2026-09-18T15:28:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst to join our growing Financial Planning \u0026amp;amp; Analysis team. You will be the primary FP\u0026amp;amp;A business partner to the CIO organization, responsible for tracking, forecasting and reporting on key technology metrics and investments across Corporate IT, Business Systems, and Data Analytics functions. You will report to the Manager of FP\u0026amp;amp;A and work closely with CIO leadership and group heads to improve technology financial planning and monthly reporting standards. This role requires someone who is highly analytical and strategic, is able to communicate clearly with both finance and technology leaders, and thrives in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CIO organization and business leaders across Corporate IT, Business Systems, and Data Analytics to generate technology operations budgets, forecasts and long-range plans including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, forecast and report on key technology financial metrics including AI tokenization spend, infrastructure spend, cloud consumption, licensing costs, vendor contracts, and IT operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close process through close partnership with accounting and operations teams, ensuring accurate tracking of technology/AI investments and spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and commentary on key technology trends, infrastructure investments, cloud migration initiatives, and technology modernization to finance leadership and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on actual technology financial results against targets, provide variance analysis, assist in guidance on future trends, and present findings to Finance and CIO leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and develop financial models and scenario analyses to support strategic technology decisions, including AI investments, cloud migration, infrastructure investments, and operational efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on technology strategies, infrastructure investments, and digital transformation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and budget planning by translating business requirements and growth targets into technology investment needs and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc projects and strategic initiatives including contract analysis and cost optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+years of progressive experience in Finance and FP\u0026amp;amp;A, preferably in Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting, Finance, Economics, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical, creative thinker who can focus on the details without losing sight of the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and a very high level of comfort with Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance multiple responsibilities with competing deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate complex technology and financial concepts for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of technology infrastructure, cloud platforms (AWS, Azure), and enterprise technology investments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial planning and analysis tools such as Pigment or similar platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business intelligence tools, AI and data analytics platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,000 and $107,000/year, with an expected On Target Earnings (OTE) between $77,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8196046/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8196080","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547070,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8196080,"updated_at":"2026-09-18T15:28:35-04:00","requisition_id":"R1810","title":"Financial Analyst II, FP\u0026A","company_name":"Braze","first_published":"2026-09-18T15:28:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst to join our growing Financial Planning \u0026amp;amp; Analysis team. You will be the primary FP\u0026amp;amp;A business partner to the CIO organization, responsible for tracking, forecasting and reporting on key technology metrics and investments across Corporate IT, Business Systems, and Data Analytics functions. You will report to the Manager of FP\u0026amp;amp;A and work closely with CIO leadership and group heads to improve technology financial planning and monthly reporting standards. This role requires someone who is highly analytical and strategic, is able to communicate clearly with both finance and technology leaders, and thrives in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CIO organization and business leaders across Corporate IT, Business Systems, and Data Analytics to generate technology operations budgets, forecasts and long-range plans including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, forecast and report on key technology financial metrics including AI tokenization spend, infrastructure spend, cloud consumption, licensing costs, vendor contracts, and IT operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close process through close partnership with accounting and operations teams, ensuring accurate tracking of technology/AI investments and spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and commentary on key technology trends, infrastructure investments, cloud migration initiatives, and technology modernization to finance leadership and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on actual technology financial results against targets, provide variance analysis, assist in guidance on future trends, and present findings to Finance and CIO leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and develop financial models and scenario analyses to support strategic technology decisions, including AI investments, cloud migration, infrastructure investments, and operational efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on technology strategies, infrastructure investments, and digital transformation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and budget planning by translating business requirements and growth targets into technology investment needs and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc projects and strategic initiatives including contract analysis and cost optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+years of progressive experience in Finance and FP\u0026amp;amp;A, preferably in Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting, Finance, Economics, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical, creative thinker who can focus on the details without losing sight of the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and a very high level of comfort with Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance multiple responsibilities with competing deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate complex technology and financial concepts for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of technology infrastructure, cloud platforms (AWS, Azure), and enterprise technology investments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial planning and analysis tools such as Pigment or similar platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business intelligence tools, AI and data analytics platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $64,000 and $101,000/year, with an expected On Target Earnings (OTE) between $73,000 and $114,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8196080/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8196085","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547070,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8196085,"updated_at":"2026-09-18T15:28:37-04:00","requisition_id":"R1810","title":"Financial Analyst II, FP\u0026A","company_name":"Braze","first_published":"2026-09-18T15:28:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst to join our growing Financial Planning \u0026amp;amp; Analysis team. You will be the primary FP\u0026amp;amp;A business partner to the CIO organization, responsible for tracking, forecasting and reporting on key technology metrics and investments across Corporate IT, Business Systems, and Data Analytics functions. You will report to the Manager of FP\u0026amp;amp;A and work closely with CIO leadership and group heads to improve technology financial planning and monthly reporting standards. This role requires someone who is highly analytical and strategic, is able to communicate clearly with both finance and technology leaders, and thrives in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CIO organization and business leaders across Corporate IT, Business Systems, and Data Analytics to generate technology operations budgets, forecasts and long-range plans including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, forecast and report on key technology financial metrics including AI tokenization spend, infrastructure spend, cloud consumption, licensing costs, vendor contracts, and IT operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close process through close partnership with accounting and operations teams, ensuring accurate tracking of technology/AI investments and spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and commentary on key technology trends, infrastructure investments, cloud migration initiatives, and technology modernization to finance leadership and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on actual technology financial results against targets, provide variance analysis, assist in guidance on future trends, and present findings to Finance and CIO leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and develop financial models and scenario analyses to support strategic technology decisions, including AI investments, cloud migration, infrastructure investments, and operational efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on technology strategies, infrastructure investments, and digital transformation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and budget planning by translating business requirements and growth targets into technology investment needs and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc projects and strategic initiatives including contract analysis and cost optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+years of progressive experience in Finance and FP\u0026amp;amp;A, preferably in Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting, Finance, Economics, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical, creative thinker who can focus on the details without losing sight of the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and a very high level of comfort with Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance multiple responsibilities with competing deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate complex technology and financial concepts for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of technology infrastructure, cloud platforms (AWS, Azure), and enterprise technology investments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial planning and analysis tools such as Pigment or similar platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business intelligence tools, AI and data analytics platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $61,000 and $96,000/year, with an expected On Target Earnings (OTE) between $69,000 and $109,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8196085/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8010460","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3473165,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"IT","value_type":"single_select"}],"id":8010460,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"10182","title":"IT Associate","company_name":"Braze","first_published":"2026-06-16T12:41:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze, Inc. is seeking an Information Technology Associate to join our team to provide technical assistance to our employees.\u0026amp;nbsp; This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware.\u0026amp;nbsp; Support macOS and iOS hardware and printer configuration/troubleshooting.\u0026amp;nbsp; We also expect this position to be able to support basic network connectivity at our office.\u0026amp;nbsp; Conduct audits of conference room equipment.\u0026amp;nbsp; Ordering and maintaining an inventory of IT assets.\u0026amp;nbsp; This role requires commuting to the office.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide IT technical support to employees in-person and remotely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot hardware and software issues, supporting our Mac endpoint deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide In-office AV support managing conference room equipment and supporting live events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position will require being in the office up to 5 days per week (with occasional travel to other office locations)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support account provisioning and de-provisioning via Okta and Google Workspace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting new employee onboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write knowledge base how-to articles to support and educate employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage our deployed computers, and mobile devices via JAMF and Google MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the procurement of IT hardware and software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic troubleshooting of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A self-starter ability to multitask, prioritize issues based on severity and work independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintains high attention to detail and follows a task to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach users\u0026#39; issues with empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate clearly with users directly via email, chat, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate excellent writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot and administer Apple computers and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Google Meet and Zoom device configuration and troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of providing technical support\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8010460/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7980202","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463424,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7980202,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1442","title":"IT Associate","company_name":"Braze","first_published":"2026-06-05T13:34:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide IT technical support to employees in-person and remotely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot hardware and software issues, supporting our Mac endpoint deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide In-office AV support managing conference room equipment and supporting live events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support account provisioning and de-provisioning via Okta and Google Workspace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting new employee onboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write knowledge base how-to articles to support and educate employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage our deployed computers, and mobile devices via Kandji and Google MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the procurement of IT hardware and software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic troubleshooting of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of providing technical support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter ability to multitask, prioritize issues based on severity and work independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintains high attention to detail and follows a task to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach users\u0026#39; issues with empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate clearly with users directly via email, chat, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate excellent writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot and administer Apple computers and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Google Meet and Zoom device configuration and troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $80,000/year with an expected On Target Earnings (OTE) between $83,000 and $88,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7980202/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8205059","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3539079,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8205059,"updated_at":"2026-09-15T15:37:39-04:00","requisition_id":"R1780","title":"Lead IAM Engineer","company_name":"Braze","first_published":"2026-09-15T15:37:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Lead IAM Engineer to own the technical direction and evolution of our enterprise identity and access management strategy. In this senior individual contributor role, you’ll architect, build, and continuously improve a secure, scalable, and automated identity ecosystem centered on Okta, identity lifecycle, access governance, and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across Information Systems, Security, Engineering, Financial, and People Systems to ensure employees, contractors, partners, applications, and services have the right access at the right time while maintaining strong security, governance, reliability, and user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A major focus of this role will be improving onboarding, access-change, and offboarding reliability, reducing manual administration, strengthening access governance, and expanding automation across our identity ecosystem. You’ll help modernize how identity configuration changes are managed through APIs, infrastructure as code, automated workflows, and repeatable engineering practices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll also help strengthen the broader Identity \u0026amp;amp; Access capability by developing reusable patterns, improving documentation and operational resilience, mentoring other engineers, and reducing key-person dependencies across critical identity services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re an experienced IAM engineer with deep Okta expertise who enjoys both defining architecture and getting hands-on with automation, integrations, governance, and platform engineering, we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the technical roadmap and architecture for enterprise Identity \u0026amp;amp; Access Management, with Okta as a core identity platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and continuously improve Okta capabilities across SSO, authentication, lifecycle automation, Workflows, Identity Governance, and Access Requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design reliable onboarding, role-change, and offboarding identity processes for employees, contractors, partners, and other user populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve integrations between Okta and systems such as Workday, Google Workspace, Slack, GitHub, Atlassian, MDM, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive identity automation using Okta Workflows, APIs, scripting, Terraform, and other engineering tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Modernize how identity configuration changes are made through infrastructure as code, automated validation, peer review, and controlled deployment where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead identity governance initiatives including access reviews, access requests, role-based access, approval workflows, entitlement management, and least-privilege controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement authentication, federation, and provisioning solutions using SAML, OIDC, OAuth, SCIM, MFA, and related identity standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security on authentication standards, privileged access, identity risk, and zero-trust initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and continuously improve identity-related SOX controls, audit evidence, access reviews, and remediation processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design identity solutions for partners, resellers, service accounts, machine identities, and other non-standard access needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior escalation point for complex identity issues and lead root cause analysis when identity or lifecycle processes fail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring administrative or support work and create automation, self-service, runbooks, or delegated workflows to reduce manual intervention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish repeatable engineering standards for how identity changes are designed, tested, deployed, and documented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers and help build broader IAM expertise and independent backup coverage across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging identity capabilities and recommend where they can improve security, reliability, scalability, or user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on expertise with Okta in a complex enterprise environment, including SSO, Lifecycle Management, Authentication, MFA, Workflows, and Identity Governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced understanding of SAML, OIDC, OAuth 2.0, SCIM, federation, provisioning, authentication, and authorization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating employee onboarding, role changes, and offboarding using an HRIS such as Workday as the authoritative source for employee data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with identity governance including access reviews, entitlement management, access requests, role-based access control, and least privilege\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong scripting and automation skills using Python, PowerShell, or similar languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API integration experience and the ability to connect identity platforms with broader enterprise systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform or another infrastructure-as-code framework\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience turning manual identity administration into scalable, automated, and auditable processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting IAM controls in a SOX-regulated or similarly controlled environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead complex cross-functional IAM initiatives without requiring formal people-management authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to explain identity architecture, technical decisions, and risk to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Okta certifications such as Okta Certified Administrator, Consultant, Developer, or Identity Governance credentials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Okta configuration through Terraform or similar tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Git-based workflows or CI/CD practices to manage identity or infrastructure changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with adjacent enterprise platforms such as Google Workspace, Slack, GitHub, Atlassian, Iru, Kandji, Jamf, Zscaler, or 1Password\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with partner, reseller, B2B, or external identity architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing service accounts, machine identities, workload identities, or other non-human access\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating audit evidence or identity governance controls\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $91,000 and $142,000/year, with an expected On Target Earnings (OTE) between $101,000 and $158,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8205059/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8191699","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3539079,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8191699,"updated_at":"2026-09-15T15:37:35-04:00","requisition_id":"R1780","title":"Lead IAM Engineer","company_name":"Braze","first_published":"2026-09-15T15:37:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Lead IAM Engineer to own the technical direction and evolution of our enterprise identity and access management strategy. In this senior individual contributor role, you’ll architect, build, and continuously improve a secure, scalable, and automated identity ecosystem centered on Okta, identity lifecycle, access governance, and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across Information Systems, Security, Engineering, Financial, and People Systems to ensure employees, contractors, partners, applications, and services have the right access at the right time while maintaining strong security, governance, reliability, and user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A major focus of this role will be improving onboarding, access-change, and offboarding reliability, reducing manual administration, strengthening access governance, and expanding automation across our identity ecosystem. You’ll help modernize how identity configuration changes are managed through APIs, infrastructure as code, automated workflows, and repeatable engineering practices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll also help strengthen the broader Identity \u0026amp;amp; Access capability by developing reusable patterns, improving documentation and operational resilience, mentoring other engineers, and reducing key-person dependencies across critical identity services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re an experienced IAM engineer with deep Okta expertise who enjoys both defining architecture and getting hands-on with automation, integrations, governance, and platform engineering, we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the technical roadmap and architecture for enterprise Identity \u0026amp;amp; Access Management, with Okta as a core identity platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and continuously improve Okta capabilities across SSO, authentication, lifecycle automation, Workflows, Identity Governance, and Access Requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design reliable onboarding, role-change, and offboarding identity processes for employees, contractors, partners, and other user populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve integrations between Okta and systems such as Workday, Google Workspace, Slack, GitHub, Atlassian, MDM, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive identity automation using Okta Workflows, APIs, scripting, Terraform, and other engineering tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Modernize how identity configuration changes are made through infrastructure as code, automated validation, peer review, and controlled deployment where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead identity governance initiatives including access reviews, access requests, role-based access, approval workflows, entitlement management, and least-privilege controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement authentication, federation, and provisioning solutions using SAML, OIDC, OAuth, SCIM, MFA, and related identity standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security on authentication standards, privileged access, identity risk, and zero-trust initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and continuously improve identity-related SOX controls, audit evidence, access reviews, and remediation processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design identity solutions for partners, resellers, service accounts, machine identities, and other non-standard access needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior escalation point for complex identity issues and lead root cause analysis when identity or lifecycle processes fail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring administrative or support work and create automation, self-service, runbooks, or delegated workflows to reduce manual intervention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish repeatable engineering standards for how identity changes are designed, tested, deployed, and documented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers and help build broader IAM expertise and independent backup coverage across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging identity capabilities and recommend where they can improve security, reliability, scalability, or user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on expertise with Okta in a complex enterprise environment, including SSO, Lifecycle Management, Authentication, MFA, Workflows, and Identity Governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced understanding of SAML, OIDC, OAuth 2.0, SCIM, federation, provisioning, authentication, and authorization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating employee onboarding, role changes, and offboarding using an HRIS such as Workday as the authoritative source for employee data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with identity governance including access reviews, entitlement management, access requests, role-based access control, and least privilege\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong scripting and automation skills using Python, PowerShell, or similar languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API integration experience and the ability to connect identity platforms with broader enterprise systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform or another infrastructure-as-code framework\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience turning manual identity administration into scalable, automated, and auditable processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting IAM controls in a SOX-regulated or similarly controlled environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead complex cross-functional IAM initiatives without requiring formal people-management authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to explain identity architecture, technical decisions, and risk to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Okta certifications such as Okta Certified Administrator, Consultant, Developer, or Identity Governance credentials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Okta configuration through Terraform or similar tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Git-based workflows or CI/CD practices to manage identity or infrastructure changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with adjacent enterprise platforms such as Google Workspace, Slack, GitHub, Atlassian, Iru, Kandji, Jamf, Zscaler, or 1Password\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with partner, reseller, B2B, or external identity architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing service accounts, machine identities, workload identities, or other non-human access\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating audit evidence or identity governance controls\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$104,000 and CA$164,000/year, with an expected On Target Earnings (OTE) between CA$115,000 and CA$182,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8191699/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8205056","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3539079,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8205056,"updated_at":"2026-09-15T15:37:37-04:00","requisition_id":"R1780","title":"Lead IAM Engineer","company_name":"Braze","first_published":"2026-09-15T15:37:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Lead IAM Engineer to own the technical direction and evolution of our enterprise identity and access management strategy. In this senior individual contributor role, you’ll architect, build, and continuously improve a secure, scalable, and automated identity ecosystem centered on Okta, identity lifecycle, access governance, and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across Information Systems, Security, Engineering, Financial, and People Systems to ensure employees, contractors, partners, applications, and services have the right access at the right time while maintaining strong security, governance, reliability, and user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A major focus of this role will be improving onboarding, access-change, and offboarding reliability, reducing manual administration, strengthening access governance, and expanding automation across our identity ecosystem. You’ll help modernize how identity configuration changes are managed through APIs, infrastructure as code, automated workflows, and repeatable engineering practices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll also help strengthen the broader Identity \u0026amp;amp; Access capability by developing reusable patterns, improving documentation and operational resilience, mentoring other engineers, and reducing key-person dependencies across critical identity services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re an experienced IAM engineer with deep Okta expertise who enjoys both defining architecture and getting hands-on with automation, integrations, governance, and platform engineering, we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the technical roadmap and architecture for enterprise Identity \u0026amp;amp; Access Management, with Okta as a core identity platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and continuously improve Okta capabilities across SSO, authentication, lifecycle automation, Workflows, Identity Governance, and Access Requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design reliable onboarding, role-change, and offboarding identity processes for employees, contractors, partners, and other user populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve integrations between Okta and systems such as Workday, Google Workspace, Slack, GitHub, Atlassian, MDM, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive identity automation using Okta Workflows, APIs, scripting, Terraform, and other engineering tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Modernize how identity configuration changes are made through infrastructure as code, automated validation, peer review, and controlled deployment where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead identity governance initiatives including access reviews, access requests, role-based access, approval workflows, entitlement management, and least-privilege controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement authentication, federation, and provisioning solutions using SAML, OIDC, OAuth, SCIM, MFA, and related identity standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security on authentication standards, privileged access, identity risk, and zero-trust initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and continuously improve identity-related SOX controls, audit evidence, access reviews, and remediation processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design identity solutions for partners, resellers, service accounts, machine identities, and other non-standard access needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior escalation point for complex identity issues and lead root cause analysis when identity or lifecycle processes fail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring administrative or support work and create automation, self-service, runbooks, or delegated workflows to reduce manual intervention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish repeatable engineering standards for how identity changes are designed, tested, deployed, and documented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers and help build broader IAM expertise and independent backup coverage across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging identity capabilities and recommend where they can improve security, reliability, scalability, or user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on expertise with Okta in a complex enterprise environment, including SSO, Lifecycle Management, Authentication, MFA, Workflows, and Identity Governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced understanding of SAML, OIDC, OAuth 2.0, SCIM, federation, provisioning, authentication, and authorization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating employee onboarding, role changes, and offboarding using an HRIS such as Workday as the authoritative source for employee data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with identity governance including access reviews, entitlement management, access requests, role-based access control, and least privilege\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong scripting and automation skills using Python, PowerShell, or similar languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API integration experience and the ability to connect identity platforms with broader enterprise systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform or another infrastructure-as-code framework\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience turning manual identity administration into scalable, automated, and auditable processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting IAM controls in a SOX-regulated or similarly controlled environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead complex cross-functional IAM initiatives without requiring formal people-management authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to explain identity architecture, technical decisions, and risk to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Okta certifications such as Okta Certified Administrator, Consultant, Developer, or Identity Governance credentials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Okta configuration through Terraform or similar tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Git-based workflows or CI/CD practices to manage identity or infrastructure changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with adjacent enterprise platforms such as Google Workspace, Slack, GitHub, Atlassian, Iru, Kandji, Jamf, Zscaler, or 1Password\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with partner, reseller, B2B, or external identity architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing service accounts, machine identities, workload identities, or other non-human access\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating audit evidence or identity governance controls\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $95,000 and $150,000/year, with an expected On Target Earnings (OTE) between $106,000 and $167,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8205056/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8177899","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3539079,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8177899,"updated_at":"2026-09-15T15:37:33-04:00","requisition_id":"R1780","title":"Lead IAM Engineer","company_name":"Braze","first_published":"2026-09-10T13:12:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Lead IAM Engineer to own the technical direction and evolution of our enterprise identity and access management strategy. In this senior individual contributor role, you’ll architect, build, and continuously improve a secure, scalable, and automated identity ecosystem centered on Okta, identity lifecycle, access governance, and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across Information Systems, Security, Engineering, Financial, and People Systems to ensure employees, contractors, partners, applications, and services have the right access at the right time while maintaining strong security, governance, reliability, and user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A major focus of this role will be improving onboarding, access-change, and offboarding reliability, reducing manual administration, strengthening access governance, and expanding automation across our identity ecosystem. You’ll help modernize how identity configuration changes are managed through APIs, infrastructure as code, automated workflows, and repeatable engineering practices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll also help strengthen the broader Identity \u0026amp;amp; Access capability by developing reusable patterns, improving documentation and operational resilience, mentoring other engineers, and reducing key-person dependencies across critical identity services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re an experienced IAM engineer with deep Okta expertise who enjoys both defining architecture and getting hands-on with automation, integrations, governance, and platform engineering, we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the technical roadmap and architecture for enterprise Identity \u0026amp;amp; Access Management, with Okta as a core identity platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and continuously improve Okta capabilities across SSO, authentication, lifecycle automation, Workflows, Identity Governance, and Access Requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design reliable onboarding, role-change, and offboarding identity processes for employees, contractors, partners, and other user populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve integrations between Okta and systems such as Workday, Google Workspace, Slack, GitHub, Atlassian, MDM, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive identity automation using Okta Workflows, APIs, scripting, Terraform, and other engineering tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Modernize how identity configuration changes are made through infrastructure as code, automated validation, peer review, and controlled deployment where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead identity governance initiatives including access reviews, access requests, role-based access, approval workflows, entitlement management, and least-privilege controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement authentication, federation, and provisioning solutions using SAML, OIDC, OAuth, SCIM, MFA, and related identity standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security on authentication standards, privileged access, identity risk, and zero-trust initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and continuously improve identity-related SOX controls, audit evidence, access reviews, and remediation processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design identity solutions for partners, resellers, service accounts, machine identities, and other non-standard access needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior escalation point for complex identity issues and lead root cause analysis when identity or lifecycle processes fail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring administrative or support work and create automation, self-service, runbooks, or delegated workflows to reduce manual intervention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish repeatable engineering standards for how identity changes are designed, tested, deployed, and documented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers and help build broader IAM expertise and independent backup coverage across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging identity capabilities and recommend where they can improve security, reliability, scalability, or user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on expertise with Okta in a complex enterprise environment, including SSO, Lifecycle Management, Authentication, MFA, Workflows, and Identity Governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced understanding of SAML, OIDC, OAuth 2.0, SCIM, federation, provisioning, authentication, and authorization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating employee onboarding, role changes, and offboarding using an HRIS such as Workday as the authoritative source for employee data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with identity governance including access reviews, entitlement management, access requests, role-based access control, and least privilege\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong scripting and automation skills using Python, PowerShell, or similar languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API integration experience and the ability to connect identity platforms with broader enterprise systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform or another infrastructure-as-code framework\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience turning manual identity administration into scalable, automated, and auditable processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting IAM controls in a SOX-regulated or similarly controlled environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead complex cross-functional IAM initiatives without requiring formal people-management authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to explain identity architecture, technical decisions, and risk to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Okta certifications such as Okta Certified Administrator, Consultant, Developer, or Identity Governance credentials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Okta configuration through Terraform or similar tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Git-based workflows or CI/CD practices to manage identity or infrastructure changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with adjacent enterprise platforms such as Google Workspace, Slack, GitHub, Atlassian, Iru, Kandji, Jamf, Zscaler, or 1Password\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with partner, reseller, B2B, or external identity architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing service accounts, machine identities, workload identities, or other non-human access\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating audit evidence or identity governance controls\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $101,000 and $158,000/year, with an expected On Target Earnings (OTE) between $112,000 and $176,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8177899/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209238","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209238,"updated_at":"2026-09-16T15:38:24-04:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make these surfaces first-class programmable products. You\u0026#39;d drive REST API parity, translations support, enterprise-grade access scoping, and the path to serving in-product content over a public API without an SDK dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own hard technical product work at scale. Render latency at the 99th percentile, the SDK dependencies these surfaces sit on top of, unifying the technical foundation for these channels–in this role, product judgment and technical judgment are the same judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $169,000 and $266,000/year, with an expected On Target Earnings (OTE) between $188,000 and $296,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209238/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8194300","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8194300,"updated_at":"2026-09-16T15:38:23-04:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make these surfaces first-class programmable products. You\u0026#39;d drive REST API parity, translations support, enterprise-grade access scoping, and the path to serving in-product content over a public API without an SDK dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own hard technical product work at scale. Render latency at the 99th percentile, the SDK dependencies these surfaces sit on top of, unifying the technical foundation for these channels–in this role, product judgment and technical judgment are the same judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the Canada, the pay range for this position at the start of employment is expected to be between CA$175,000 and $274,000/year, with an expected On Target Earnings (OTE) between CA$194,000 and $304,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8194300/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8193400","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8193400,"updated_at":"2026-09-16T15:38:21-04:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make these surfaces first-class programmable products. You\u0026#39;d drive REST API parity, translations support, enterprise-grade access scoping, and the path to serving in-product content over a public API without an SDK dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own hard technical product work at scale. Render latency at the 99th percentile, the SDK dependencies these surfaces sit on top of, unifying the technical foundation for these channels–in this role, product judgment and technical judgment are the same judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $169,000 and $266,000/year, with an expected On Target Earnings (OTE) between $188,000 and $296,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8193400/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209242","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209242,"updated_at":"2026-09-16T15:38:28-04:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make these surfaces first-class programmable products. You\u0026#39;d drive REST API parity, translations support, enterprise-grade access scoping, and the path to serving in-product content over a public API without an SDK dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own hard technical product work at scale. Render latency at the 99th percentile, the SDK dependencies these surfaces sit on top of, unifying the technical foundation for these channels–in this role, product judgment and technical judgment are the same judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $169,000 and $266,000/year, with an expected On Target Earnings (OTE) between $188,000 and $296,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209242/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209240","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209240,"updated_at":"2026-09-16T15:38:26-04:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make these surfaces first-class programmable products. You\u0026#39;d drive REST API parity, translations support, enterprise-grade access scoping, and the path to serving in-product content over a public API without an SDK dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own hard technical product work at scale. Render latency at the 99th percentile, the SDK dependencies these surfaces sit on top of, unifying the technical foundation for these channels–in this role, product judgment and technical judgment are the same judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $169,000 and $266,000/year, with an expected On Target Earnings (OTE) between $188,000 and $296,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209240/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536224,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170850,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1763","title":"Lead Product Marketing, AI Decisioning Studio","company_name":"Braze","first_published":"2026-09-01T11:24:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Hiring Manager: Christy Poulos\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Team: Product Marketing\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. Decisioning Studio is our set of products that decide what happens next for every customer, at scale, in the moment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the most technically demanding product area in Product Marketing at Braze, and one of the most strategically consequential. Decisioning sits at the intersection of our data foundation and our AI capabilities — it\u0026#39;s the product that makes both of them mean something to a customer. It competes in the fastest-moving corner of enterprise software, against a set of players that changes every quarter, in front of buyers who range from a CMO to a staff data engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role for someone who wants depth over breadth. You will own Decisioning Studio including positioning, messaging, marketing plans, launch motion, competitive strategy, field narrative, and you\u0026#39;ll do it as a peer to the PMMs who carry the rest of the Braze portfolio, helping shape the overarching narrative that connects it all.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Decisioning Studio product marketing including positioning, messaging architecture, launch strategy and execution, competitive strategy, pricing and packaging input, and the field narrative. Every decision about how this product reaches the market runs through you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical audience credibility. Own how Braze explains decisioning to data engineers, architects, platform owners, and technical evaluators. These are audiences that will not tolerate marketing that skates over how something actually works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive strategy for decisioning and AI-driven personalization. Know this competitive set cold, and turn that knowledge into positioning that wins deals rather than positioning that describes the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your contribution to the Data \u0026amp;amp; AI portfolio narrative. Decisioning Studio doesn\u0026#39;t stand alone. You\u0026#39;ll partner with the PMMs who own the Braze Data Platform, observability, Account Objects, Operator, and Agent Console to build the overarching story that explains why these products belong together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roadmap influence. Partner with Product Management and Engineering as a genuine strategic peer, bringing market and customer insight that shapes what gets built, not just how it gets announced.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate genuinely complex technology into language that lands. Decisioning logic, large language models, agentic systems, data infrastructure — you make hard things clear without making them shallow, and you adjust register for the room without losing substance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run launches that don\u0026#39;t stop at the launch. Take Decisioning Studio releases from positioning through field readiness, and build the sustained motion that drives adoption and expansion on an ongoing basis, not just the moment of announcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing plan for your products. You will partner with our demand, brand, and communication team members to build, execute, and measure every strategy and tactic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pricing and packaging input. Partner with Pricing, Product, and Finance on how decisioning capabilities are packaged and monetized, and make sure the story holds together for customers and for the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable the field to sell a technical product with confidence. Partner with the PMM GTM team to build the narratives, plays, and assets that let Sales, Solutions Consulting, and CS support our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend real time with customers and the market. Treat customer and analyst time as a priority, not a luxury, and bring what you learn back into positioning, enablement, and the roadmap conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought leader in the market. You write content, speak at events, and show up as a voice to listen to for marketers adopting AI in new ways. You are comfortable on stage, and an engaging writer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a practitioner, not a commentator. You market AI products and you use AI in your own work. You\u0026#39;re credible on both because you actually do both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate without direct authority. Get things shipped across Product, Engineering, Sales, Enablement, and Marketing by earning trust and building relationships, not by escalating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically deep, and it shows. You can hold your own in an architecture conversation, ask an engineer a question that makes them think, and earn credibility with technical buyers on the substance of what you say.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the enterprise AI landscape. Large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms — you follow this market closely and have real opinions about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer. You write with clarity, precision, and edge, and you can compress something complicated into something sharp.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with any audience. A technical deep-dive with a data engineering team, an executive briefing, an analyst inquiry, a sales kickoff stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused. You have strategic range and a bias for shipping. Ideas that don\u0026#39;t reach the market don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A craftsperson who wants depth. You\u0026#39;re drawn to owning one hard thing completely and you take pride in the quality of the work itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You understand this market, the competitive set, and how the role of marketing is being reshaped by AI and you can speak to that change with a point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven. You instrument your programs, know what\u0026#39;s working, and connect PMM work to pipeline and win rates with real numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against business outcomes, not activity: pipeline influenced, Decisioning Studio adoption and expansion, competitive win rates, and the market\u0026#39;s understanding of what Braze decisioning does and why it\u0026#39;s different. You\u0026#39;ll be expected to instrument your programs and show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Marketing experience, with an exceptionally strong background in technical and AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in the enterprise AI landscape: large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of developing product positioning and messaging that resonates with technical audiences and accelerates revenue in competitive markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product Management and Engineering to understand and shape roadmap strategy through market and customer insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills that enable you to explain complex AI concepts clearly to both technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven mindset with demonstrated ability to measure the impact of PMM programs on pipeline and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and execute without direct authority in a fast-moving, matrixed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in mathematics, computer science, statistics, data science, engineering, physics, or a related quantitative or technical field — or equivalent demonstrated technical depth built through your career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI products, cloud data platforms, business intelligence, or analytics software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the martech or customer engagement space, with real command of the competitive landscape and how AI is changing the practice of marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pricing and packaging, particularly for AI or consumption-based products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building field enablement that gets adopted and used.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with industry analysts on technical product categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with decisioning, recommendation systems, personalization engines, or experimentation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Details\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reports to: VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct reports: None — this is a senior individual contributor role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Location: Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $120,000 and $169,000/year, with an expected On Target Earnings (OTE) between $138,000 and $198,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170850/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170710","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536224,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170710,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1763","title":"Lead Product Marketing, AI Decisioning Studio","company_name":"Braze","first_published":"2026-09-01T11:24:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Hiring Manager: Christy Poulos\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Team: Product Marketing\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. Decisioning Studio is our set of products that decide what happens next for every customer, at scale, in the moment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the most technically demanding product area in Product Marketing at Braze, and one of the most strategically consequential. Decisioning sits at the intersection of our data foundation and our AI capabilities — it\u0026#39;s the product that makes both of them mean something to a customer. It competes in the fastest-moving corner of enterprise software, against a set of players that changes every quarter, in front of buyers who range from a CMO to a staff data engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role for someone who wants depth over breadth. You will own Decisioning Studio including positioning, messaging, marketing plans, launch motion, competitive strategy, field narrative, and you\u0026#39;ll do it as a peer to the PMMs who carry the rest of the Braze portfolio, helping shape the overarching narrative that connects it all.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Decisioning Studio product marketing including positioning, messaging architecture, launch strategy and execution, competitive strategy, pricing and packaging input, and the field narrative. Every decision about how this product reaches the market runs through you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical audience credibility. Own how Braze explains decisioning to data engineers, architects, platform owners, and technical evaluators. These are audiences that will not tolerate marketing that skates over how something actually works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive strategy for decisioning and AI-driven personalization. Know this competitive set cold, and turn that knowledge into positioning that wins deals rather than positioning that describes the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your contribution to the Data \u0026amp;amp; AI portfolio narrative. Decisioning Studio doesn\u0026#39;t stand alone. You\u0026#39;ll partner with the PMMs who own the Braze Data Platform, observability, Account Objects, Operator, and Agent Console to build the overarching story that explains why these products belong together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roadmap influence. Partner with Product Management and Engineering as a genuine strategic peer, bringing market and customer insight that shapes what gets built, not just how it gets announced.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate genuinely complex technology into language that lands. Decisioning logic, large language models, agentic systems, data infrastructure — you make hard things clear without making them shallow, and you adjust register for the room without losing substance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run launches that don\u0026#39;t stop at the launch. Take Decisioning Studio releases from positioning through field readiness, and build the sustained motion that drives adoption and expansion on an ongoing basis, not just the moment of announcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing plan for your products. You will partner with our demand, brand, and communication team members to build, execute, and measure every strategy and tactic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pricing and packaging input. Partner with Pricing, Product, and Finance on how decisioning capabilities are packaged and monetized, and make sure the story holds together for customers and for the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable the field to sell a technical product with confidence. Partner with the PMM GTM team to build the narratives, plays, and assets that let Sales, Solutions Consulting, and CS support our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend real time with customers and the market. Treat customer and analyst time as a priority, not a luxury, and bring what you learn back into positioning, enablement, and the roadmap conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought leader in the market. You write content, speak at events, and show up as a voice to listen to for marketers adopting AI in new ways. You are comfortable on stage, and an engaging writer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a practitioner, not a commentator. You market AI products and you use AI in your own work. You\u0026#39;re credible on both because you actually do both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate without direct authority. Get things shipped across Product, Engineering, Sales, Enablement, and Marketing by earning trust and building relationships, not by escalating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically deep, and it shows. You can hold your own in an architecture conversation, ask an engineer a question that makes them think, and earn credibility with technical buyers on the substance of what you say.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the enterprise AI landscape. Large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms — you follow this market closely and have real opinions about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer. You write with clarity, precision, and edge, and you can compress something complicated into something sharp.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with any audience. A technical deep-dive with a data engineering team, an executive briefing, an analyst inquiry, a sales kickoff stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused. You have strategic range and a bias for shipping. Ideas that don\u0026#39;t reach the market don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A craftsperson who wants depth. You\u0026#39;re drawn to owning one hard thing completely and you take pride in the quality of the work itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You understand this market, the competitive set, and how the role of marketing is being reshaped by AI and you can speak to that change with a point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven. You instrument your programs, know what\u0026#39;s working, and connect PMM work to pipeline and win rates with real numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against business outcomes, not activity: pipeline influenced, Decisioning Studio adoption and expansion, competitive win rates, and the market\u0026#39;s understanding of what Braze decisioning does and why it\u0026#39;s different. You\u0026#39;ll be expected to instrument your programs and show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Marketing experience, with an exceptionally strong background in technical and AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in the enterprise AI landscape: large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of developing product positioning and messaging that resonates with technical audiences and accelerates revenue in competitive markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product Management and Engineering to understand and shape roadmap strategy through market and customer insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills that enable you to explain complex AI concepts clearly to both technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven mindset with demonstrated ability to measure the impact of PMM programs on pipeline and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and execute without direct authority in a fast-moving, matrixed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in mathematics, computer science, statistics, data science, engineering, physics, or a related quantitative or technical field — or equivalent demonstrated technical depth built through your career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI products, cloud data platforms, business intelligence, or analytics software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the martech or customer engagement space, with real command of the competitive landscape and how AI is changing the practice of marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pricing and packaging, particularly for AI or consumption-based products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building field enablement that gets adopted and used.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with industry analysts on technical product categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with decisioning, recommendation systems, personalization engines, or experimentation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Details\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reports to: VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct reports: None — this is a senior individual contributor role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Location: Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $134,000 and $190,000/year, with an expected On Target Earnings (OTE) between $154,000 and $220,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170710/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170821","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536224,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170821,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1763","title":"Lead Product Marketing, AI Decisioning Studio","company_name":"Braze","first_published":"2026-09-01T11:24:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Hiring Manager: Christy Poulos\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Team: Product Marketing\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. Decisioning Studio is our set of products that decide what happens next for every customer, at scale, in the moment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the most technically demanding product area in Product Marketing at Braze, and one of the most strategically consequential. Decisioning sits at the intersection of our data foundation and our AI capabilities — it\u0026#39;s the product that makes both of them mean something to a customer. It competes in the fastest-moving corner of enterprise software, against a set of players that changes every quarter, in front of buyers who range from a CMO to a staff data engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role for someone who wants depth over breadth. You will own Decisioning Studio including positioning, messaging, marketing plans, launch motion, competitive strategy, field narrative, and you\u0026#39;ll do it as a peer to the PMMs who carry the rest of the Braze portfolio, helping shape the overarching narrative that connects it all.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Decisioning Studio product marketing including positioning, messaging architecture, launch strategy and execution, competitive strategy, pricing and packaging input, and the field narrative. Every decision about how this product reaches the market runs through you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical audience credibility. Own how Braze explains decisioning to data engineers, architects, platform owners, and technical evaluators. These are audiences that will not tolerate marketing that skates over how something actually works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive strategy for decisioning and AI-driven personalization. Know this competitive set cold, and turn that knowledge into positioning that wins deals rather than positioning that describes the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your contribution to the Data \u0026amp;amp; AI portfolio narrative. Decisioning Studio doesn\u0026#39;t stand alone. You\u0026#39;ll partner with the PMMs who own the Braze Data Platform, observability, Account Objects, Operator, and Agent Console to build the overarching story that explains why these products belong together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roadmap influence. Partner with Product Management and Engineering as a genuine strategic peer, bringing market and customer insight that shapes what gets built, not just how it gets announced.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate genuinely complex technology into language that lands. Decisioning logic, large language models, agentic systems, data infrastructure — you make hard things clear without making them shallow, and you adjust register for the room without losing substance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run launches that don\u0026#39;t stop at the launch. Take Decisioning Studio releases from positioning through field readiness, and build the sustained motion that drives adoption and expansion on an ongoing basis, not just the moment of announcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing plan for your products. You will partner with our demand, brand, and communication team members to build, execute, and measure every strategy and tactic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pricing and packaging input. Partner with Pricing, Product, and Finance on how decisioning capabilities are packaged and monetized, and make sure the story holds together for customers and for the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable the field to sell a technical product with confidence. Partner with the PMM GTM team to build the narratives, plays, and assets that let Sales, Solutions Consulting, and CS support our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend real time with customers and the market. Treat customer and analyst time as a priority, not a luxury, and bring what you learn back into positioning, enablement, and the roadmap conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought leader in the market. You write content, speak at events, and show up as a voice to listen to for marketers adopting AI in new ways. You are comfortable on stage, and an engaging writer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a practitioner, not a commentator. You market AI products and you use AI in your own work. You\u0026#39;re credible on both because you actually do both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate without direct authority. Get things shipped across Product, Engineering, Sales, Enablement, and Marketing by earning trust and building relationships, not by escalating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically deep, and it shows. You can hold your own in an architecture conversation, ask an engineer a question that makes them think, and earn credibility with technical buyers on the substance of what you say.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the enterprise AI landscape. Large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms — you follow this market closely and have real opinions about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer. You write with clarity, precision, and edge, and you can compress something complicated into something sharp.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with any audience. A technical deep-dive with a data engineering team, an executive briefing, an analyst inquiry, a sales kickoff stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused. You have strategic range and a bias for shipping. Ideas that don\u0026#39;t reach the market don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A craftsperson who wants depth. You\u0026#39;re drawn to owning one hard thing completely and you take pride in the quality of the work itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You understand this market, the competitive set, and how the role of marketing is being reshaped by AI and you can speak to that change with a point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven. You instrument your programs, know what\u0026#39;s working, and connect PMM work to pipeline and win rates with real numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against business outcomes, not activity: pipeline influenced, Decisioning Studio adoption and expansion, competitive win rates, and the market\u0026#39;s understanding of what Braze decisioning does and why it\u0026#39;s different. You\u0026#39;ll be expected to instrument your programs and show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Marketing experience, with an exceptionally strong background in technical and AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in the enterprise AI landscape: large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of developing product positioning and messaging that resonates with technical audiences and accelerates revenue in competitive markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product Management and Engineering to understand and shape roadmap strategy through market and customer insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills that enable you to explain complex AI concepts clearly to both technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven mindset with demonstrated ability to measure the impact of PMM programs on pipeline and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and execute without direct authority in a fast-moving, matrixed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in mathematics, computer science, statistics, data science, engineering, physics, or a related quantitative or technical field — or equivalent demonstrated technical depth built through your career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI products, cloud data platforms, business intelligence, or analytics software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the martech or customer engagement space, with real command of the competitive landscape and how AI is changing the practice of marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pricing and packaging, particularly for AI or consumption-based products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building field enablement that gets adopted and used.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with industry analysts on technical product categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with decisioning, recommendation systems, personalization engines, or experimentation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Details\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reports to: VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct reports: None — this is a senior individual contributor role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Location: Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $134,000 and $190,000/year, with an expected On Target Earnings (OTE) between $154,000 and $220,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170821/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170841","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536224,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170841,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1763","title":"Lead Product Marketing, AI Decisioning Studio","company_name":"Braze","first_published":"2026-09-01T11:24:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Hiring Manager: Christy Poulos\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Team: Product Marketing\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. Decisioning Studio is our set of products that decide what happens next for every customer, at scale, in the moment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the most technically demanding product area in Product Marketing at Braze, and one of the most strategically consequential. Decisioning sits at the intersection of our data foundation and our AI capabilities — it\u0026#39;s the product that makes both of them mean something to a customer. It competes in the fastest-moving corner of enterprise software, against a set of players that changes every quarter, in front of buyers who range from a CMO to a staff data engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role for someone who wants depth over breadth. You will own Decisioning Studio including positioning, messaging, marketing plans, launch motion, competitive strategy, field narrative, and you\u0026#39;ll do it as a peer to the PMMs who carry the rest of the Braze portfolio, helping shape the overarching narrative that connects it all.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Decisioning Studio product marketing including positioning, messaging architecture, launch strategy and execution, competitive strategy, pricing and packaging input, and the field narrative. Every decision about how this product reaches the market runs through you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical audience credibility. Own how Braze explains decisioning to data engineers, architects, platform owners, and technical evaluators. These are audiences that will not tolerate marketing that skates over how something actually works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive strategy for decisioning and AI-driven personalization. Know this competitive set cold, and turn that knowledge into positioning that wins deals rather than positioning that describes the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your contribution to the Data \u0026amp;amp; AI portfolio narrative. Decisioning Studio doesn\u0026#39;t stand alone. You\u0026#39;ll partner with the PMMs who own the Braze Data Platform, observability, Account Objects, Operator, and Agent Console to build the overarching story that explains why these products belong together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roadmap influence. Partner with Product Management and Engineering as a genuine strategic peer, bringing market and customer insight that shapes what gets built, not just how it gets announced.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate genuinely complex technology into language that lands. Decisioning logic, large language models, agentic systems, data infrastructure — you make hard things clear without making them shallow, and you adjust register for the room without losing substance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run launches that don\u0026#39;t stop at the launch. Take Decisioning Studio releases from positioning through field readiness, and build the sustained motion that drives adoption and expansion on an ongoing basis, not just the moment of announcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing plan for your products. You will partner with our demand, brand, and communication team members to build, execute, and measure every strategy and tactic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pricing and packaging input. Partner with Pricing, Product, and Finance on how decisioning capabilities are packaged and monetized, and make sure the story holds together for customers and for the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable the field to sell a technical product with confidence. Partner with the PMM GTM team to build the narratives, plays, and assets that let Sales, Solutions Consulting, and CS support our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend real time with customers and the market. Treat customer and analyst time as a priority, not a luxury, and bring what you learn back into positioning, enablement, and the roadmap conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought leader in the market. You write content, speak at events, and show up as a voice to listen to for marketers adopting AI in new ways. You are comfortable on stage, and an engaging writer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a practitioner, not a commentator. You market AI products and you use AI in your own work. You\u0026#39;re credible on both because you actually do both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate without direct authority. Get things shipped across Product, Engineering, Sales, Enablement, and Marketing by earning trust and building relationships, not by escalating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically deep, and it shows. You can hold your own in an architecture conversation, ask an engineer a question that makes them think, and earn credibility with technical buyers on the substance of what you say.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the enterprise AI landscape. Large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms — you follow this market closely and have real opinions about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer. You write with clarity, precision, and edge, and you can compress something complicated into something sharp.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with any audience. A technical deep-dive with a data engineering team, an executive briefing, an analyst inquiry, a sales kickoff stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused. You have strategic range and a bias for shipping. Ideas that don\u0026#39;t reach the market don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A craftsperson who wants depth. You\u0026#39;re drawn to owning one hard thing completely and you take pride in the quality of the work itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You understand this market, the competitive set, and how the role of marketing is being reshaped by AI and you can speak to that change with a point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven. You instrument your programs, know what\u0026#39;s working, and connect PMM work to pipeline and win rates with real numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against business outcomes, not activity: pipeline influenced, Decisioning Studio adoption and expansion, competitive win rates, and the market\u0026#39;s understanding of what Braze decisioning does and why it\u0026#39;s different. You\u0026#39;ll be expected to instrument your programs and show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Marketing experience, with an exceptionally strong background in technical and AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in the enterprise AI landscape: large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of developing product positioning and messaging that resonates with technical audiences and accelerates revenue in competitive markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product Management and Engineering to understand and shape roadmap strategy through market and customer insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills that enable you to explain complex AI concepts clearly to both technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven mindset with demonstrated ability to measure the impact of PMM programs on pipeline and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and execute without direct authority in a fast-moving, matrixed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in mathematics, computer science, statistics, data science, engineering, physics, or a related quantitative or technical field — or equivalent demonstrated technical depth built through your career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI products, cloud data platforms, business intelligence, or analytics software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the martech or customer engagement space, with real command of the competitive landscape and how AI is changing the practice of marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pricing and packaging, particularly for AI or consumption-based products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building field enablement that gets adopted and used.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with industry analysts on technical product categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with decisioning, recommendation systems, personalization engines, or experimentation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Details\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reports to: VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct reports: None — this is a senior individual contributor role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Location: Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $127,000 and $179,000/year, with an expected On Target Earnings (OTE) between $146,000 and $208,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170841/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155668","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3529296,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155668,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1736","title":"Lead Renewals Manager","company_name":"Braze","first_published":"2026-09-06T23:51:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Lead Renewals Manager\u0026lt;/strong\u0026gt;, you will own the end-to-end renewal process for a portfolio of customers within your assigned territory, with a particular focus on complex and strategic renewals. As a senior individual contributor within the Renewals team, you will be expected to operate with a high degree of autonomy, serve as a trusted advisor to cross-functional stakeholders, and help elevate renewal strategy and execution across the broader team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to managing your own portfolio, you will act as a subject matter expert and escalation point for the Renewals team, providing guidance and mentorship to Renewal Managers and contributing to the continued development of our processes, tools, and best practices.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Renewal Management:\u0026lt;/strong\u0026gt; Lead the end-to-end renewal process for a portfolio of customers, including complex and strategic accounts. Develop renewal strategies, manage key timelines and stakeholders, and prepare commercial proposals to drive successful contract execution and revenue retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Complex Deal Leadership:\u0026lt;/strong\u0026gt; Provide guidance on complex renewal structures, pricing considerations, negotiations, and non-standard scenarios, partnering with Sales, Customer Success, Deal Desk, Finance, Legal, and other stakeholders to navigate issues and drive appropriate outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Own the internal quoting and Order Form process for your portfolio, ensuring agreements are structured correctly, executed on time, and accurately reflected across internal systems. Act as a subject matter expert on renewal processes and operational best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Partnership:\u0026lt;/strong\u0026gt; Build strong relationships with Sales, Customer Success, and regional leadership, acting as a trusted advisor on renewal strategy, commercial considerations, customer risk, and opportunities for growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecasting \u0026amp;amp; Insights:\u0026lt;/strong\u0026gt; Lead regular regional forecast discussions, providing clear visibility into upcoming renewals, risks, contraction, and growth opportunities. Drive forecasting discipline and help stakeholders improve the quality and accuracy of renewal forecasts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Churn \u0026amp;amp; Retention Analysis:\u0026lt;/strong\u0026gt; Own and contribute to regional churn and retention reporting, identifying trends across renewals, contractions, and growth within the customer base. Translate data into actionable insights and effectively communicate findings to cross-functional stakeholders and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Mentorship:\u0026lt;/strong\u0026gt; Serve as a senior resource within the Renewals team, providing day-to-day guidance, mentorship, and support to Renewal Managers. Share knowledge and best practices, help colleagues navigate complex situations, and contribute to the continued development of the team without direct people-management responsibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Escalation \u0026amp;amp; Subject Matter Expertise:\u0026lt;/strong\u0026gt; Act as a point of escalation for complex renewal scenarios and operational questions, applying strong commercial judgment and a deep understanding of internal policies and processes to recommend solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process \u0026amp;amp; CRM Improvements:\u0026lt;/strong\u0026gt; Identify opportunities to improve renewal workflows, systems, reporting, and CRM data quality. Partner with relevant teams to develop scalable solutions and drive adoption of best practices across the Renewals organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement:\u0026lt;/strong\u0026gt; Proactively identify opportunities to improve how we manage renewals and retention, taking ownership of projects and initiatives that increase efficiency, consistency, and visibility across the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ in Renewals, Sales, Revenue Operations, Customer Success, or a related commercial function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrated experience owning complex commercial processes and are comfortable independently managing strategic or high-value customer renewals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong commercial judgment and are able to balance customer, revenue, and business considerations when navigating complex situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly organized and detail-oriented, with a strong sense of accountability and the ability to manage multiple priorities and stakeholders simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong analytical skills and are comfortable using data to identify trends, assess risk, and inform commercial decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a confident communicator who can build strong relationships and influence stakeholders across different functions and levels of seniority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable operating with ambiguity and are able to independently identify problems, develop recommendations, and drive solutions forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy supporting the development of others and have demonstrated an ability to mentor, coach, or provide guidance to colleagues without relying on formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are naturally curious and continuously look for opportunities to improve processes, tools, and ways of working.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working with Salesforce CRM and are comfortable working across quoting, reporting, and other commercial systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt; Japanese language proficiency, particularly the ability to communicate effectively with customers and internal stakeholders in a business environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155668/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8053015","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3490240,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8053015,"updated_at":"2026-09-16T09:32:25-04:00","requisition_id":"R1568","title":"Lead Solutions Consultant","company_name":"Braze","first_published":"2026-08-05T10:17:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone your skills as a Pre-Sales Engineer, Solution Engineer, technical Solutions Consultant, Solution Architect, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture design, and more.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will require some travel to client locations, at most 40% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough. You help others around you be better, while improving yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of three or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8053015/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8173848","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537575,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8173848,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1772","title":"Lead System Administrator","company_name":"Braze","first_published":"2026-09-03T16:42:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the maintenance, configuration, availability, and business continuity of core IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring issues, define corrective actions, and implement long-term solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as Tier 3 support for macOS, hardware, and network-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain IT documentation and contribute to the Knowledge Base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships for IT services and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and remediate security-related issues across Gmail, Slack, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor team members and promote IT best practices across the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A hands-on problem solver who takes ownership and strives for operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using tools such as Jira, Git, and GAM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing, implementing, and improving IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking fundamentals, including familiarity with the OSI model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with software development lifecycle principles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ITIL Foundation (or higher) certification\u0026lt;br\u0026gt;Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8173848/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8084140","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502392,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084140,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1628","title":"Lead, Technology Partners Product Marketing Manager","company_name":"Braze","first_published":"2026-07-28T11:46:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, Product Marketing sits at the center of how we bring our platform to market—shaping the narratives, positioning, and go-to-market motions that connect what we build to the value our customers feel. As part of our Product Marketing team, you\u0026#39;ll own narratives and GTM\u0026amp;nbsp; for the strategic technology partnerships that extend what\u0026#39;s possible on our platform. This is a role for a builder and a storyteller: someone energized by turning complex offerings into clear, compelling go-to-market programs, and who thrives working shoulder-to-shoulder with teams across Product, Sales, Partnership, and Marketing to bring them to life.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will translate Braze\u0026#39;s strategic technology partnerships into differentiated messaging, joint go-to-market programs, and field-ready assets that ladder up to our core platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role focused on strong PMM craft and cross-functional execution. You\u0026#39;ll bring a clear understanding of how go-to-market strategies work with technology platform partners, and you\u0026#39;ll work closely with internal cross-functional teams including Product, Partnerships, Sales, and Marketing to take initiatives from messaging through to field readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GTM Strategy \u0026amp;amp; Messaging\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop GTM strategy based on joint business plans for strategic technology partnerships in collaboration with partner leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the messaging architecture for Braze\u0026#39;s strategic technology partnerships (e.g., cloud hyperscalers and data platforms), ensuring each partnership ladders up to our core platform narrative and customer engagement story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate platform integrations into clear, differentiated value propositions with defined customer use cases and competitive angles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Core Product Marketing to ensure technology partners are reflected accurately in product launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;GTM Execution \u0026amp;amp; Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive joint go-to-market and co-marketing programs with technology platform partners, coordinating timelines and deliverables across internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner launch motions end-to-end: messaging, packaging, enablement materials, and field readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver core assets and enablement that actually get used in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track performance and adoption, and report results back to cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, GTM Strategy, Sales, Marketing, and Partnership to align on priorities and execute against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and the field to support active deals, customer conversations, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A repeatable launch and enablement motion for technology platform partnerships, with integrations reflected consistently across launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted, productive relationships across Product, Sales, Partners, Marketing, and Services—you\u0026#39;re the person teams pull in early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A storyteller. You turn complex offerings and integrations into clear, differentiated narratives that resonate with buyers and the field alike\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder. You\u0026#39;re comfortable with ambiguity and energized by creating structure, frameworks, and repeatable motions where none existed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator. You\u0026#39;re a sleeves-rolled-up, low-ego operator who brings cross-functional teams along and gets things shipped without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM-fluent. You understand how go-to-market strategies work with technology platform partners and how to execute them in a fast-moving, matrixed organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring to the Team\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years in product and/or partner marketing at a growing B2B technology company, with strong product marketing (PMM) craft at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear, practical understanding of how go-to-market strategies work with technology platform partners, including joint GTM programs, co-marketing motions, and integration launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PMM fundamentals: messaging frameworks, competitive positioning, narrative development, and the ability to translate complex offerings and integrations into clear, buyer-ready stories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing technology platform partnerships (e.g., cloud hyperscalers, data platforms, and the broader SaaS/martech ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales and enablement content—solution briefs, battle cards, decks, playbooks—that gets adopted and used by the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to work closely with cross-functional teams and execute without direct authority, navigating a matrixed organization to get things shipped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, comfortable presenting to internal stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in customer engagement, marketing technology, CDP, or adjacent data/SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year, with an expected On Target Earnings (OTE) between $133,000 and $201,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8084140/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089838","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502392,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089838,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1628","title":"Lead, Technology Partners Product Marketing Manager","company_name":"Braze","first_published":"2026-07-28T11:46:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, Product Marketing sits at the center of how we bring our platform to market—shaping the narratives, positioning, and go-to-market motions that connect what we build to the value our customers feel. As part of our Product Marketing team, you\u0026#39;ll own narratives and GTM\u0026amp;nbsp; for the strategic technology partnerships that extend what\u0026#39;s possible on our platform. This is a role for a builder and a storyteller: someone energized by turning complex offerings into clear, compelling go-to-market programs, and who thrives working shoulder-to-shoulder with teams across Product, Sales, Partnership, and Marketing to bring them to life.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will translate Braze\u0026#39;s strategic technology partnerships into differentiated messaging, joint go-to-market programs, and field-ready assets that ladder up to our core platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role focused on strong PMM craft and cross-functional execution. You\u0026#39;ll bring a clear understanding of how go-to-market strategies work with technology platform partners, and you\u0026#39;ll work closely with internal cross-functional teams including Product, Partnerships, Sales, and Marketing to take initiatives from messaging through to field readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GTM Strategy \u0026amp;amp; Messaging\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop GTM strategy based on joint business plans for strategic technology partnerships in collaboration with partner leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the messaging architecture for Braze\u0026#39;s strategic technology partnerships (e.g., cloud hyperscalers and data platforms), ensuring each partnership ladders up to our core platform narrative and customer engagement story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate platform integrations into clear, differentiated value propositions with defined customer use cases and competitive angles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Core Product Marketing to ensure technology partners are reflected accurately in product launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;GTM Execution \u0026amp;amp; Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive joint go-to-market and co-marketing programs with technology platform partners, coordinating timelines and deliverables across internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner launch motions end-to-end: messaging, packaging, enablement materials, and field readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver core assets and enablement that actually get used in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track performance and adoption, and report results back to cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, GTM Strategy, Sales, Marketing, and Partnership to align on priorities and execute against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and the field to support active deals, customer conversations, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A repeatable launch and enablement motion for technology platform partnerships, with integrations reflected consistently across launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted, productive relationships across Product, Sales, Partners, Marketing, and Services—you\u0026#39;re the person teams pull in early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A storyteller. You turn complex offerings and integrations into clear, differentiated narratives that resonate with buyers and the field alike\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder. You\u0026#39;re comfortable with ambiguity and energized by creating structure, frameworks, and repeatable motions where none existed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator. You\u0026#39;re a sleeves-rolled-up, low-ego operator who brings cross-functional teams along and gets things shipped without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM-fluent. You understand how go-to-market strategies work with technology platform partners and how to execute them in a fast-moving, matrixed organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring to the Team\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years in product and/or partner marketing at a growing B2B technology company, with strong product marketing (PMM) craft at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear, practical understanding of how go-to-market strategies work with technology platform partners, including joint GTM programs, co-marketing motions, and integration launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PMM fundamentals: messaging frameworks, competitive positioning, narrative development, and the ability to translate complex offerings and integrations into clear, buyer-ready stories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing technology platform partnerships (e.g., cloud hyperscalers, data platforms, and the broader SaaS/martech ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales and enablement content—solution briefs, battle cards, decks, playbooks—that gets adopted and used by the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to work closely with cross-functional teams and execute without direct authority, navigating a matrixed organization to get things shipped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, comfortable presenting to internal stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in customer engagement, marketing technology, CDP, or adjacent data/SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $166,000/year, with an expected On Target Earnings (OTE) between $128,000 and $191,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089838/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089841","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502392,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089841,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1628","title":"Lead, Technology Partners Product Marketing Manager","company_name":"Braze","first_published":"2026-07-28T11:46:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, Product Marketing sits at the center of how we bring our platform to market—shaping the narratives, positioning, and go-to-market motions that connect what we build to the value our customers feel. As part of our Product Marketing team, you\u0026#39;ll own narratives and GTM\u0026amp;nbsp; for the strategic technology partnerships that extend what\u0026#39;s possible on our platform. This is a role for a builder and a storyteller: someone energized by turning complex offerings into clear, compelling go-to-market programs, and who thrives working shoulder-to-shoulder with teams across Product, Sales, Partnership, and Marketing to bring them to life.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will translate Braze\u0026#39;s strategic technology partnerships into differentiated messaging, joint go-to-market programs, and field-ready assets that ladder up to our core platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role focused on strong PMM craft and cross-functional execution. You\u0026#39;ll bring a clear understanding of how go-to-market strategies work with technology platform partners, and you\u0026#39;ll work closely with internal cross-functional teams including Product, Partnerships, Sales, and Marketing to take initiatives from messaging through to field readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GTM Strategy \u0026amp;amp; Messaging\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop GTM strategy based on joint business plans for strategic technology partnerships in collaboration with partner leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the messaging architecture for Braze\u0026#39;s strategic technology partnerships (e.g., cloud hyperscalers and data platforms), ensuring each partnership ladders up to our core platform narrative and customer engagement story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate platform integrations into clear, differentiated value propositions with defined customer use cases and competitive angles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Core Product Marketing to ensure technology partners are reflected accurately in product launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;GTM Execution \u0026amp;amp; Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive joint go-to-market and co-marketing programs with technology platform partners, coordinating timelines and deliverables across internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner launch motions end-to-end: messaging, packaging, enablement materials, and field readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver core assets and enablement that actually get used in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track performance and adoption, and report results back to cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, GTM Strategy, Sales, Marketing, and Partnership to align on priorities and execute against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and the field to support active deals, customer conversations, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A repeatable launch and enablement motion for technology platform partnerships, with integrations reflected consistently across launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted, productive relationships across Product, Sales, Partners, Marketing, and Services—you\u0026#39;re the person teams pull in early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A storyteller. You turn complex offerings and integrations into clear, differentiated narratives that resonate with buyers and the field alike\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder. You\u0026#39;re comfortable with ambiguity and energized by creating structure, frameworks, and repeatable motions where none existed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator. You\u0026#39;re a sleeves-rolled-up, low-ego operator who brings cross-functional teams along and gets things shipped without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM-fluent. You understand how go-to-market strategies work with technology platform partners and how to execute them in a fast-moving, matrixed organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring to the Team\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years in product and/or partner marketing at a growing B2B technology company, with strong product marketing (PMM) craft at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear, practical understanding of how go-to-market strategies work with technology platform partners, including joint GTM programs, co-marketing motions, and integration launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PMM fundamentals: messaging frameworks, competitive positioning, narrative development, and the ability to translate complex offerings and integrations into clear, buyer-ready stories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing technology platform partnerships (e.g., cloud hyperscalers, data platforms, and the broader SaaS/martech ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales and enablement content—solution briefs, battle cards, decks, playbooks—that gets adopted and used by the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to work closely with cross-functional teams and execute without direct authority, navigating a matrixed organization to get things shipped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, comfortable presenting to internal stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in customer engagement, marketing technology, CDP, or adjacent data/SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $142,000 and $211,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089841/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8105611","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3511446,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8105611,"updated_at":"2026-09-15T17:09:08-04:00","requisition_id":"R1651","title":"Lifecycle Marketing Analyst, Prospect","company_name":"Braze","first_published":"2026-08-05T17:05:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;3\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;3\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt; \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a Lifecycle Marketing Analyst, you will be responsible for building and executing the prospect email programs that generate MQLs and drive new business pipeline for Braze. You will build, test, and optimize multi-touch email nurture programs — including industry-specific drips, product nurtures, and campaign-aligned sequences that move prospects through the funnel and convert interest into qualified opportunity. The ideal candidate is a detail-oriented email marketer who is energized by execution, curious about performance data, and excited about how AI can accelerate personalization, increase testing velocity, and create efficiencies across the prospect email program. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,0,0\u0026quot;\u0026gt;Build, QA, and deploy prospect email nurture campaigns and sequences, including Media and Entertainment, Retail, Financial Services industry drips and product-aligned sequences\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,1,0\u0026quot;\u0026gt;Run A/B tests across subject lines, CTAs, and content to improve open rates, click-through rates, and MQL conversion\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,2,0\u0026quot;\u0026gt;Maintain audience segmentation, Canvas logic, and suppression rules for existing nurture flows in Braze\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,3,0\u0026quot;\u0026gt;Partner with Marketing Operations on campaign tracking and integration with our lead scoring model in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,4,0\u0026quot;\u0026gt;Produce monthly prospect email metrics reports\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,5,0\u0026quot;\u0026gt;Explore AI-powered tools and workflows to improve email personalization and execution efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;5\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,0,0\u0026quot;\u0026gt;Proven experience in email marketing, CRM marketing, or lifecycle marketing\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,1,0\u0026quot;\u0026gt;Hands-on experience building and managing email campaigns in a marketing automation platform - experience Marketo is a strong advantage\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,2,0\u0026quot;\u0026gt;A data-driven approach to email optimization - you use performance data to identify what\u0026#39;s working, form a hypothesis, and test it\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,3,0\u0026quot;\u0026gt;Solid understanding of segmentation, list management, lead scoring, and email deliverability fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,4,0\u0026quot;\u0026gt;Strong attention to detail and a high standard for QA before any send goes live\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,5,0\u0026quot;\u0026gt;Comfortable working with Salesforce or similar CRM for list management and funnel reporting\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,6,0\u0026quot;\u0026gt;Comfortable collaborating across distributed, global teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8105611/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8096677","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3507584,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8096677,"updated_at":"2026-09-15T17:07:25-04:00","requisition_id":"R1647","title":"Lifecycle Marketing Senior Specialist","company_name":"Braze","first_published":"2026-08-05T17:04:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Level: 7\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is hiring a Senior Marketing Senior Specialist, Customer Lifecycle to join our São Paulo office. You will be responsible for building and executing lifecycle marketing programs that drive adoption, retention, and expansion amongst our customer base. You will work closely with the Director of Lifecycle Marketing to develop and execute multi-channel customer lifecycle programs, including always-on engagement, product adoption, upsell, and event audience development programs that deepen customer relationships and support Braze\u0026#39;s growth goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a strategic marketer who brings deep Braze platform expertise, strong cross-functional instincts, and a data-driven approach to lifecycle program development. You thrive in a fast-paced environment, are energized by building programs that directly impact customer retention and revenue expansion, and have a clear point of view on how AI - including BrazeAI™ tools and AI-assisted workflows - can accelerate execution, sharpen personalization, and elevate lifecycle marketing at scale. This role reports to the Director, Lifecycle Marketing.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end strategy and execution for customer lifecycle marketing campaigns, including always-on journeys, product adoption programs, upsell campaigns, and event audience development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and optimize customer lifecycle campaigns, Canvases, and segments in the Braze platform, including complex audience logic, multi-step journey orchestration, A/B experimentation, and AI personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the customer campaign calendar - tracking deadlines, and ensuring programs launch on time, on brief, and against clear success metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate high-level lifecycle strategy from the Director into executable, multi-channel programs with defined goals, audiences, and measurement frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively explore and implement AI-powered workflows - including BrazeAI Operator™ and Agent Console™— to drive personalization at scale, increase campaign efficiency, and reduce manual build complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional alignment with Customer Success, Account Management, Product Marketing, Content, Product Analytics, Growth Engineering, and Global Campaigns to ensure lifecycle programs are coordinated with go-to-market motions and CSM activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document Braze@Braze AI testing efforts, use cases, and learnings for internal enablement and external storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the impact of your programs on retention, expansion, and upsell pipeline; set and achieve goals that align with driving customer growth for the overall business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in lifecycle, CRM, or customer marketing, with a strong focus on B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on Braze platform experience required - you must be comfortable independently building and launching complex campaigns and Canvases in Braze, including Liquid logic and multi-step journey design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to own a program area end-to-end - from strategic planning through execution, measurement, and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong point of view on where AI can genuinely improve lifecycle marketing - from personalization and segmentation to content generation, testing velocity, and campaign efficiency — and you actively seek ways to put that into practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to connect engagement metrics and funnel data to actionable insights and business recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally across CS, PMM, Growth, and campaign teams to coordinate go-to-market programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and organizational skills; comfortable presenting recommendations to senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Salesforce or similar CRM for audience management and pipeline reporting is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in a fast-paced environment and collaborating across distributed, global teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8096677/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8172964","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537282,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8172964,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1774","title":"Manager, Customer Support","company_name":"Braze","first_published":"2026-09-04T06:37:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Manager in our Global Customer Support team, you will play a crucial role in leading a local team of support agents committed to fostering strong post-sale technical relationships with our customers. Your core responsibilities will include ensuring your team meets their KPIs, conducting regular one-on-one meetings, providing feedback, and mapping out career development plans. You will be responsible for evaluating your team\u0026#39;s performance and actively involved in setting and reviewing their OKRs. Moreover, you will address underperformance through constructive feedback and proper documentation. Additionally, you will actively manage other key people processes, including hiring and onboarding.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a leader, you will focus on creating opportunities for growth for your team by mentoring, teaching, and providing valuable feedback. Your aim will be to elevate team performance by instilling a growth mindset and sharing your expert knowledge to support their professional development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your role requires delivering high-impact outputs that demand meticulous attention to detail, accuracy, and thoroughness. You will advocate for and maintain team standards while understanding team challenges and identifying effective strategies to overcome them. In project leadership, you may indirectly manage team members and extend feedback across diverse areas of expertise. Additionally, you will serve as an escalation point for complex customer issues, ensuring exceptional customer satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of management experience in overseeing a technical support organization, preferably within a SaaS B2B environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in leadership and talent development, including the recruitment, motivation, and mentoring of high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to coach and cultivate a culture of continuous learning and adaptation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in addressing complex and time-sensitive technical support challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capability to foster a growth-oriented and supportive team culture that encourages development and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in working within decentralized organizations, facilitating collaboration with partners and team members across diverse regions and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in managing critical customer-facing escalations and maintaining clear communication with internal and external stakeholders until resolution is achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail for documentation and process standardization across global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to synthesize complex concepts and articulate them clearly to varied audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of case management processes, including issue resolution, escalation management, and knowledge-centered support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with case management tools, such as Salesforce, Zendesk, or other similar CRM ticketing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive understanding of key support KPIs, including Customer Satisfaction (CSAT), Customer Effort Score (CES), and time to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the following technologies will be considered a plus: HTML, CSS, JavaScript, APIs, and/or SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the following tools will be considered a plus: Postman, Snowflake, and/or Kibana.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8172964/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8031544","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479796,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8031544,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1528","title":"Manager, Services Consulting","company_name":"Braze","first_published":"2026-06-29T10:53:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Services Consulting team. Braze’s Service Offering Managers act as trusted advisors to our prospective clients and Sales team during the sales process, adapting their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization during pre-sales in scoping client service requirements, presenting our service offerings, building comfort and confidence in the value of Braze services, and positioning optimal service pricing and packaging to potential customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, Solutions Consulting, and post-sales services teams. The role will draw upon your people-management skills and experience in service delivery, Technical Account Management, Customer Success, or related fields, along with a high level of curiosity and proven track record of execution. You will serve as a mentor, advocate, and leader for the Services Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel —at most 30% at peak times —and is based in one of our sales offices—New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain subject matter expertise in the Braze service offerings currently supported by the team to enable effective consultancy support during pre-sales and become a point of contact for other internal business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage expectations to deliver for sales and post-sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise closely with post-sales leadership to ensure they are supported by pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery with prospective customers to understand their service needs and curate tailored session presentations, including bespoke project plans, resourcing requirements, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of sales go-to-market materials, talk tracks, and training to help Sales best position the value of our service offering packages with customers during pre-sales motions, to help our organization scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from the sales teams regarding our package offerings and work with Service Leadership and Product Marketing teams to help provide insight into new service package offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a people leader, an expert in service delivery, and a strong advocate for your personnel. 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator, presenter, and storyteller with significant client-facing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective stakeholder management skills with both internal and external stakeholders at\u0026amp;nbsp; senior leadership level (e.g. Head of CRM, VP/Director, C-suite, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams and during deal cycles, or have been exposed and have awareness of sales motions from a post-sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with initiative, autonomy, and prioritization skills to optimize output\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious problem solver who is comfortable operating in and outside of pre-defined playbooks to navigate and find the best solution to challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available to travel to prospective customer offices for on-site visits, in-person meetings, and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with the Braze tool and services offerings, or similar products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience/comfort managing projects (both internal and client-facing) to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business proficiency in one or more additional languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,400 and $194,400/year, with an expected On Target Earnings (OTE) between $163,000 and \u0026lt;/span\u0026gt;$243,000\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8031544/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8031547","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479796,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8031547,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1528","title":"Manager, Services Consulting","company_name":"Braze","first_published":"2026-06-29T10:53:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Services Consulting team. Braze’s Service Offering Managers act as trusted advisors to our prospective clients and Sales team during the sales process, adapting their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization during pre-sales in scoping client service requirements, presenting our service offerings, building comfort and confidence in the value of Braze services, and positioning optimal service pricing and packaging to potential customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, Solutions Consulting, and post-sales services teams. The role will draw upon your people-management skills and experience in service delivery, Technical Account Management, Customer Success, or related fields, along with a high level of curiosity and proven track record of execution. You will serve as a mentor, advocate, and leader for the Services Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel —at most 30% at peak times —and is based in one of our sales offices—New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain subject matter expertise in the Braze service offerings currently supported by the team to enable effective consultancy support during pre-sales and become a point of contact for other internal business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage expectations to deliver for sales and post-sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise closely with post-sales leadership to ensure they are supported by pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery with prospective customers to understand their service needs and curate tailored session presentations, including bespoke project plans, resourcing requirements, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of sales go-to-market materials, talk tracks, and training to help Sales best position the value of our service offering packages with customers during pre-sales motions, to help our organization scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from the sales teams regarding our package offerings and work with Service Leadership and Product Marketing teams to help provide insight into new service package offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a people leader, an expert in service delivery, and a strong advocate for your personnel. 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator, presenter, and storyteller with significant client-facing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective stakeholder management skills with both internal and external stakeholders at\u0026amp;nbsp; senior leadership level (e.g. Head of CRM, VP/Director, C-suite, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams and during deal cycles, or have been exposed and have awareness of sales motions from a post-sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with initiative, autonomy, and prioritization skills to optimize output\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious problem solver who is comfortable operating in and outside of pre-defined playbooks to navigate and find the best solution to challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available to travel to prospective customer offices for on-site visits, in-person meetings, and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with the Braze tool and services offerings, or similar products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience/comfort managing projects (both internal and client-facing) to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business proficiency in one or more additional languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,200 and $184,800/year, with an expected On Target Earnings (OTE) between $154,000 and \u0026lt;/span\u0026gt;$231,000\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8031547/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8031535","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479796,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8031535,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1528","title":"Manager, Services Consulting","company_name":"Braze","first_published":"2026-06-29T10:53:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Services Consulting team. Braze’s Service Offering Managers act as trusted advisors to our prospective clients and Sales team during the sales process, adapting their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization during pre-sales in scoping client service requirements, presenting our service offerings, building comfort and confidence in the value of Braze services, and positioning optimal service pricing and packaging to potential customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, Solutions Consulting, and post-sales services teams. The role will draw upon your people-management skills and experience in service delivery, Technical Account Management, Customer Success, or related fields, along with a high level of curiosity and proven track record of execution. You will serve as a mentor, advocate, and leader for the Services Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel —at most 30% at peak times —and is based in one of our sales offices—New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain subject matter expertise in the Braze service offerings currently supported by the team to enable effective consultancy support during pre-sales and become a point of contact for other internal business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage expectations to deliver for sales and post-sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise closely with post-sales leadership to ensure they are supported by pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery with prospective customers to understand their service needs and curate tailored session presentations, including bespoke project plans, resourcing requirements, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of sales go-to-market materials, talk tracks, and training to help Sales best position the value of our service offering packages with customers during pre-sales motions, to help our organization scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from the sales teams regarding our package offerings and work with Service Leadership and Product Marketing teams to help provide insight into new service package offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a people leader, an expert in service delivery, and a strong advocate for your personnel. 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator, presenter, and storyteller with significant client-facing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective stakeholder management skills with both internal and external stakeholders at\u0026amp;nbsp; senior leadership level (e.g. Head of CRM, VP/Director, C-suite, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams and during deal cycles, or have been exposed and have awareness of sales motions from a post-sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with initiative, autonomy, and prioritization skills to optimize output\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious problem solver who is comfortable operating in and outside of pre-defined playbooks to navigate and find the best solution to challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available to travel to prospective customer offices for on-site visits, in-person meetings, and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with the Braze tool and services offerings, or similar products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience/comfort managing projects (both internal and client-facing) to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business proficiency in one or more additional languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between\u0026amp;nbsp;\u0026lt;/span\u0026gt;$136,800 and $204,800/year, with an expected On Target Earnings (OTE) between $171,000 and\u0026amp;nbsp;$256,000\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8031535/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8026991","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479796,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8026991,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1528","title":"Manager, Services Consulting","company_name":"Braze","first_published":"2026-06-29T10:53:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Services Consulting team. Braze’s Service Offering Managers act as trusted advisors to our prospective clients and Sales team during the sales process, adapting their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization during pre-sales in scoping client service requirements, presenting our service offerings, building comfort and confidence in the value of Braze services, and positioning optimal service pricing and packaging to potential customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, Solutions Consulting, and post-sales services teams. The role will draw upon your people-management skills and experience in service delivery, Technical Account Management, Customer Success, or related fields, along with a high level of curiosity and proven track record of execution. You will serve as a mentor, advocate, and leader for the Services Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel —at most 30% at peak times —and is based in one of our sales offices—New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain subject matter expertise in the Braze service offerings currently supported by the team to enable effective consultancy support during pre-sales and become a point of contact for other internal business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage expectations to deliver for sales and post-sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise closely with post-sales leadership to ensure they are supported by pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery with prospective customers to understand their service needs and curate tailored session presentations, including bespoke project plans, resourcing requirements, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead development of sales go-to-market materials, talk tracks, and training to help Sales best position the value of our service offering packages with customers during pre-sales motions, to help our organization scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from the sales teams regarding our package offerings and work with Service Leadership and Product Marketing teams to help provide insight into new service package offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a people leader, an expert in service delivery, and a strong advocate for your personnel. 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator, presenter, and storyteller with significant client-facing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective stakeholder management skills with both internal and external stakeholders at\u0026amp;nbsp; senior leadership level (e.g. Head of CRM, VP/Director, C-suite, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams and during deal cycles, or have been exposed and have awareness of sales motions from a post-sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with initiative, autonomy, and prioritization skills to optimize output\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious problem solver who is comfortable operating in and outside of pre-defined playbooks to navigate and find the best solution to challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available to travel to prospective customer offices for on-site visits, in-person meetings, and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with the Braze tool and services offerings, or similar products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience/comfort managing projects (both internal and client-facing) to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business proficiency in one or more additional languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between\u0026amp;nbsp;\u0026lt;/span\u0026gt;$136,800 and $204,800/year, with an expected On Target Earnings (OTE) between $171,000 and\u0026amp;nbsp;$256,000\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8026991/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8120418","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3517160,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8120418,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1675","title":"Manager, Solutions Consulting, AMER Commercial","company_name":"Braze","first_published":"2026-08-11T10:53:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our Austin office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $197,000/year, with an expected On Target Earnings (OTE) between $214,000 and $281,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8120418/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8157438","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3517160,"location":{"name":"Remote - USA"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8157438,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1675","title":"Manager, Solutions Consulting, AMER Commercial","company_name":"Braze","first_published":"2026-08-25T15:36:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8157438/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8120457","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3517160,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8120457,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1675","title":"Manager, Solutions Consulting, AMER Commercial","company_name":"Braze","first_published":"2026-08-11T10:53:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our San Francisco office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $214,000/year, with an expected On Target Earnings (OTE) between $222,000 and $305,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8120457/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8120454","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3517160,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8120454,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1675","title":"Manager, Solutions Consulting, AMER Commercial","company_name":"Braze","first_published":"2026-08-11T10:53:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our Chicago office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $201,000/year, with an expected On Target Earnings (OTE) between $218,000 and $287,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8120454/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8120455","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3517160,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8120455,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1675","title":"Manager, Solutions Consulting, AMER Commercial","company_name":"Braze","first_published":"2026-08-11T10:53:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our NYC office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $214,000/year, with an expected On Target Earnings (OTE) between $222,000 and $305,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8120455/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8143478","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3524183,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8143478,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1715","title":"Network Engineer II","company_name":"Braze","first_published":"2026-08-20T04:40:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Network Architecture \u0026amp;amp; Design\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, architect, and implement new network solutions across our global enterprise environment, including LAN, WAN, wireless, and security infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop scalable network designs leveraging advanced routing protocols and ECMP (Equal-Cost Multi-Path) for optimal traffic distribution and redundancy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and deploy enterprise-grade load balancing solutions, applying methods such as round-robin, least-connections, and weighted distribution to optimize application delivery and availability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and enforce firewall security policies, routing instances, and segmentation strategies across Juniper SRX platforms, ensuring a strong and consistent security posture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and deploy enterprise WiFi solutions including RF planning, site surveys, and WLAN architecture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Project Ownership \u0026amp;amp; Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own network engineering projects end-to-end — from requirements gathering and design through implementation, testing, and handoff to operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and track project milestones and deliverables under a rigorous change management process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install and configure networking equipment and security systems for new office build-outs globally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead vendor evaluations and manage vendor relationships for technology procurement and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to global sites as needed to support infrastructure builds and major project deployments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional stakeholders including Service Desk, Workplace Experience, Security, Development, Engineering, Project Managers, and vendors to deliver on time and within scope.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Monitoring, Observability \u0026amp;amp; Security\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement and optimize network monitoring using Elasticsearch for SNMP-based telemetry, providing visibility into device health, interface utilization, and performance trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage SIEM platforms for Syslog aggregation, event correlation, and security alerting, contributing to the organization\u0026#39;s overall security posture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on infrastructure activity logs, performance, availability, operational metrics, alerts, and threats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct compliance audits and ensure network configurations align with security frameworks and organizational standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead post-mortems and root cause analyses for significant network incidents, implementing systemic improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Automation \u0026amp;amp; Innovation\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement automation strategies to reduce manual effort, increase reliability, and accelerate project delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion infrastructure-as-code and network automation practices across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve operational efficiency, standardize configurations, and enhance the overall network architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute regularly to documentation, design guides, and the Knowledge Base to enable team-wide knowledge sharing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Operational Support\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert and escalation point for the Global IT Service Desk on complex wired and WiFi network issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to day-to-day operational support, troubleshooting performance and connectivity issues alongside the broader infrastructure team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support routine maintenance, patching, and upgrades as part of the team\u0026#39;s operational responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in enterprise network engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid working knowledge of routing protocols, subnetting, VLANs, VPN, load balancing, traffic shaping, network and firewall best practices, IDS/IPS, firewall filtering, and 802.1x.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth expertise supporting Juniper SRX firewalls and Juniper EX switching infrastructure in enterprise environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background designing, deploying, and maintaining enterprise WiFi solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven project management experience, overseeing initiatives from initiation to completion under a rigorous change management process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in vendor management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to work both independently and collaboratively within a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with the capability to multitask and prioritize issues based on severity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about automation and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift 40 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel to global sites as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Ruckus wireless systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Okta, Active Directory, and RADIUS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ZScaler.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Elasticsearch.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8143478/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8110410","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3513296,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8110410,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1656","title":"Partner Account Director - Platinum Partner Development","company_name":"Braze","first_published":"2026-08-11T14:57:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a chance to shape the next chapter of one of our most strategically important channels — with a canvas that extends well beyond a single region. We\u0026#39;re looking for a seasoned partnerships executive to take the reins of an already thriving agency alliance program and drive it to the next level of scale and sophistication on a global stage, anchored by our relationship with Deloitte.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sitting within our Alliances organization and reporting to the AVP of Delivery Partnerships, you will own the Deloitte partnership strategy globally — not just execute against it. You\u0026#39;ll be the architect of the GTM vision, deepening and commercializing the Deloitte relationship across markets while acquiring and onboarding adjacent opportunities within the account. This is a build-and-scale mandate for someone who wants ownership, visibility, and the latitude to operate as a true business leader within the partner ecosystem — with impact that reaches across every region we operate in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate at the intersection of Sales and Alliances worldwide, working shoulder-to-shoulder with Sales Leadership across regions to shape program strategy, and with Account Executives globally to convert the Deloitte relationship into a sourced and influenced pipeline. You\u0026#39;ll also partner closely with regional Alliances leaders to ensure strategy, tooling, and playbooks stay coordinated and best-in-class across every market. Success here is measured in one currency above all others: quality pipeline that converts, at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve a comprehensive GTM plan with Deloitte across regions, translating strategy into quality net-new business pipeline globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the sales cycle in lockstep with our sales teams worldwide — from prospecting through deal close — in true partnership with Deloitte\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion differentiated value propositions and Deloitte\u0026#39;s specialisms, telling that story with conviction internally at Braze, with Deloitte leadership, and ultimately in markets around the world\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold the partnership to a standard of accountability and reciprocity, ensuring a measured flow of outsourced Braze services in exchange for net-new client opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring rigor to the business — reviewing sales play metrics and effectiveness with Deloitte and Braze leadership across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate cross-functionally as a connector across Tech and Cloud Partnerships, Partner Marketing, and Partner Education \u0026amp;amp; Enablement to ensure the Deloitte motion is fully supported everywhere we compete\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of partnerships experience in a modern cloud technology company, G/SIs, or Agency, with a track record of increasing scope and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven, quantifiable history of driving sourced pipeline and influenced revenue through a mature SaaS partner program — you know what great looks like because you\u0026#39;ve built it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in the G/SI and consulting ecosystem: service offering design, marketing, lead generation, and the KPIs that matter to a professional services organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firsthand experience navigating large G/SI or consultancy environments, with an intimate understanding of their org structures, business dynamics, and how to build a compelling business case with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated ability to lead through ambiguity, take on complex strategic and operational mandates, and scale a program across a large, distributed organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The gravitas and executive presence to represent Braze credibly with senior partners and internal stakeholders, paired with the grit and resilience to keep pushing when the path isn\u0026#39;t linear\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel across the globe as needed to invest in your most strategic partner relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $142,000 and $223,000/year, with an expected On Target Earnings (OTE) between $189,000 and $298,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8110410/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8122380","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3513296,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8122380,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1656","title":"Partner Account Director - Platinum Partner Development","company_name":"Braze","first_published":"2026-08-11T14:57:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a chance to shape the next chapter of one of our most strategically important channels — with a canvas that extends well beyond a single region. We\u0026#39;re looking for a seasoned partnerships executive to take the reins of an already thriving agency alliance program and drive it to the next level of scale and sophistication on a global stage, anchored by our relationship with Deloitte.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sitting within our Alliances organization and reporting to the AVP of Delivery Partnerships, you will own the Deloitte partnership strategy globally — not just execute against it. You\u0026#39;ll be the architect of the GTM vision, deepening and commercializing the Deloitte relationship across markets while acquiring and onboarding adjacent opportunities within the account. This is a build-and-scale mandate for someone who wants ownership, visibility, and the latitude to operate as a true business leader within the partner ecosystem — with impact that reaches across every region we operate in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate at the intersection of Sales and Alliances worldwide, working shoulder-to-shoulder with Sales Leadership across regions to shape program strategy, and with Account Executives globally to convert the Deloitte relationship into a sourced and influenced pipeline. You\u0026#39;ll also partner closely with regional Alliances leaders to ensure strategy, tooling, and playbooks stay coordinated and best-in-class across every market. Success here is measured in one currency above all others: quality pipeline that converts, at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve a comprehensive GTM plan with Deloitte across regions, translating strategy into quality net-new business pipeline globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the sales cycle in lockstep with our sales teams worldwide — from prospecting through deal close — in true partnership with Deloitte\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion differentiated value propositions and Deloitte\u0026#39;s specialisms, telling that story with conviction internally at Braze, with Deloitte leadership, and ultimately in markets around the world\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold the partnership to a standard of accountability and reciprocity, ensuring a measured flow of outsourced Braze services in exchange for net-new client opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring rigor to the business — reviewing sales play metrics and effectiveness with Deloitte and Braze leadership across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate cross-functionally as a connector across Tech and Cloud Partnerships, Partner Marketing, and Partner Education \u0026amp;amp; Enablement to ensure the Deloitte motion is fully supported everywhere we compete\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of partnerships experience in a modern cloud technology company, G/SIs, or Agency, with a track record of increasing scope and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven, quantifiable history of driving sourced pipeline and influenced revenue through a mature SaaS partner program — you know what great looks like because you\u0026#39;ve built it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in the G/SI and consulting ecosystem: service offering design, marketing, lead generation, and the KPIs that matter to a professional services organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firsthand experience navigating large G/SI or consultancy environments, with an intimate understanding of their org structures, business dynamics, and how to build a compelling business case with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated ability to lead through ambiguity, take on complex strategic and operational mandates, and scale a program across a large, distributed organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The gravitas and executive presence to represent Braze credibly with senior partners and internal stakeholders, paired with the grit and resilience to keep pushing when the path isn\u0026#39;t linear\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel across the globe as needed to invest in your most strategic partner relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,000 and $201,000/year, with an expected On Target Earnings (OTE) between $171,000 and $268,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8122380/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8122381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3513296,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8122381,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1656","title":"Partner Account Director - Platinum Partner Development","company_name":"Braze","first_published":"2026-08-11T14:57:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a chance to shape the next chapter of one of our most strategically important channels — with a canvas that extends well beyond a single region. We\u0026#39;re looking for a seasoned partnerships executive to take the reins of an already thriving agency alliance program and drive it to the next level of scale and sophistication on a global stage, anchored by our relationship with Deloitte.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sitting within our Alliances organization and reporting to the AVP of Delivery Partnerships, you will own the Deloitte partnership strategy globally — not just execute against it. You\u0026#39;ll be the architect of the GTM vision, deepening and commercializing the Deloitte relationship across markets while acquiring and onboarding adjacent opportunities within the account. This is a build-and-scale mandate for someone who wants ownership, visibility, and the latitude to operate as a true business leader within the partner ecosystem — with impact that reaches across every region we operate in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate at the intersection of Sales and Alliances worldwide, working shoulder-to-shoulder with Sales Leadership across regions to shape program strategy, and with Account Executives globally to convert the Deloitte relationship into a sourced and influenced pipeline. You\u0026#39;ll also partner closely with regional Alliances leaders to ensure strategy, tooling, and playbooks stay coordinated and best-in-class across every market. Success here is measured in one currency above all others: quality pipeline that converts, at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve a comprehensive GTM plan with Deloitte across regions, translating strategy into quality net-new business pipeline globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the sales cycle in lockstep with our sales teams worldwide — from prospecting through deal close — in true partnership with Deloitte\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion differentiated value propositions and Deloitte\u0026#39;s specialisms, telling that story with conviction internally at Braze, with Deloitte leadership, and ultimately in markets around the world\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold the partnership to a standard of accountability and reciprocity, ensuring a measured flow of outsourced Braze services in exchange for net-new client opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring rigor to the business — reviewing sales play metrics and effectiveness with Deloitte and Braze leadership across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate cross-functionally as a connector across Tech and Cloud Partnerships, Partner Marketing, and Partner Education \u0026amp;amp; Enablement to ensure the Deloitte motion is fully supported everywhere we compete\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of partnerships experience in a modern cloud technology company, G/SIs, or Agency, with a track record of increasing scope and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven, quantifiable history of driving sourced pipeline and influenced revenue through a mature SaaS partner program — you know what great looks like because you\u0026#39;ve built it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in the G/SI and consulting ecosystem: service offering design, marketing, lead generation, and the KPIs that matter to a professional services organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firsthand experience navigating large G/SI or consultancy environments, with an intimate understanding of their org structures, business dynamics, and how to build a compelling business case with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated ability to lead through ambiguity, take on complex strategic and operational mandates, and scale a program across a large, distributed organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The gravitas and executive presence to represent Braze credibly with senior partners and internal stakeholders, paired with the grit and resilience to keep pushing when the path isn\u0026#39;t linear\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel across the globe as needed to invest in your most strategic partner relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $135,000 and $212,000/year, with an expected On Target Earnings (OTE) between $180,000 and $283,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8122381/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8167347","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522570,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8167347,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1699","title":"Partner Development Manager- Databricks, Snowflake","company_name":"Braze","first_published":"2026-08-31T11:44:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Partner Development Manager (PDM), Global Strategic Technology Partnerships\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; AMER \u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP, Strategic Technology Partners\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work with some of the biggest technology companies in the world: AWS, Google Cloud, Snowflake, Databricks, and Shopify. As our AMER PDM for tech partners, you\u0026#39;ll turn global partnership strategy into regional-specific execution in AMER that drives pipeline and revenue for Braze while feeding each partner\u0026#39;s own commercial model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work most closely with our Global Account Leaders, who own the global relationship with a single partner (for example, the AWS global relationship owner), and our Partner Sales Managers (PSMs), who own partner activity on specific Braze customer opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Execute regional partner development strategies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with global account leads to translate global partner strategies into AMER-specific execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own delivery of regional programmes that unlock new revenue opportunities for both Braze and the partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deepen partner relationships beyond the partnerships org, into industry and vertical sales leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own AMER AWS Marketplace growth\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Grow new business transacted through AWS Marketplace, moving Braze\u0026#39;s engagement from reactive to proactive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial levers behind marketplace growth: co-sell relationships, pipeline quality, and partner funding and incentive programmes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Enablement and evangelism\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Champion Braze inside partner field organisations and build the case for why partner sellers should bring Braze into their accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Braze sellers on when and why marketplace is the right route for a deal, and evangelise joint wins across both organisations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pipeline: PQLs plus sourced and influenced closed-won business, growing quarter over quarter and year over year across your assigned GSPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketplace: more ACV/TCV and transaction volume through AWS, Google Cloud, and eventually Snowflake marketplaces and field sales programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Field engagement: Braze AEs, CPLs, and partner field reps actually running marketplace motions, not just hearing about them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operations: clean, accurate partner pipeline data and a healthy partner referral flow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 5 years in partnerships, business development, or cloud sales at a SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with hyperscaler and cloud marketplaces (AWS, Google Cloud, Azure, Snowflake), including the funding and incentive programs around them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing pipeline, forecasts, and sales motions in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The trust-building skills to run joint GTM plays with partner field teams, and the operational discipline to keep the data behind them clean.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, presentation, and stakeholder management skills, and comfort working across Sales, Marketing, Operations, and Product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Join Braze\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re building the customer engagement platform of the future. Our GSP ecosystem with AWS, Google, Snowflake, Databricks, and Shopify represents a critical growth engine for Braze. As a Partner Development Lead, you’ll be on the front lines of driving this growth, shaping how we engage with partners regionally, and ensuring that marketplace and field sales motions are a consistent source of new revenue, influence, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $96,000 and $130,000/year, with an expected On Target Earnings (OTE) between $128,000 and $183,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8167347/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8167353","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522570,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8167353,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1699","title":"Partner Development Manager- Databricks, Snowflake","company_name":"Braze","first_published":"2026-08-31T11:46:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Partner Development Manager (PDM), Global Strategic Technology Partnerships\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; AMER \u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP, Strategic Technology Partners\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work with some of the biggest technology companies in the world: AWS, Google Cloud, Snowflake, Databricks, and Shopify. As our AMER PDM for tech partners, you\u0026#39;ll turn global partnership strategy into regional-specific execution in AMER that drives pipeline and revenue for Braze while feeding each partner\u0026#39;s own commercial model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work most closely with our Global Account Leaders, who own the global relationship with a single partner (for example, the AWS global relationship owner), and our Partner Sales Managers (PSMs), who own partner activity on specific Braze customer opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Execute regional partner development strategies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with global account leads to translate global partner strategies into AMER-specific execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own delivery of regional programmes that unlock new revenue opportunities for both Braze and the partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deepen partner relationships beyond the partnerships org, into industry and vertical sales leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own AMER AWS Marketplace growth\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Grow new business transacted through AWS Marketplace, moving Braze\u0026#39;s engagement from reactive to proactive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial levers behind marketplace growth: co-sell relationships, pipeline quality, and partner funding and incentive programmes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Enablement and evangelism\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Champion Braze inside partner field organisations and build the case for why partner sellers should bring Braze into their accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Braze sellers on when and why marketplace is the right route for a deal, and evangelise joint wins across both organisations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pipeline: PQLs plus sourced and influenced closed-won business, growing quarter over quarter and year over year across your assigned GSPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketplace: more ACV/TCV and transaction volume through AWS, Google Cloud, and eventually Snowflake marketplaces and field sales programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Field engagement: Braze AEs, CPLs, and partner field reps actually running marketplace motions, not just hearing about them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operations: clean, accurate partner pipeline data and a healthy partner referral flow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 5 years in partnerships, business development, or cloud sales at a SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with hyperscaler and cloud marketplaces (AWS, Google Cloud, Azure, Snowflake), including the funding and incentive programs around them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing pipeline, forecasts, and sales motions in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The trust-building skills to run joint GTM plays with partner field teams, and the operational discipline to keep the data behind them clean.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, presentation, and stakeholder management skills, and comfort working across Sales, Marketing, Operations, and Product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Join Braze\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re building the customer engagement platform of the future. Our GSP ecosystem with AWS, Google, Snowflake, Databricks, and Shopify represents a critical growth engine for Braze. As a Partner Development Lead, you’ll be on the front lines of driving this growth, shaping how we engage with partners regionally, and ensuring that marketplace and field sales motions are a consistent source of new revenue, influence, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $91,000 and $125,000/year, with an expected On Target Earnings (OTE) between $121,000 and $173,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8167353/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8162966","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522570,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8162966,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1699","title":"Partner Development Manager- Databricks, Snowflake","company_name":"Braze","first_published":"2026-08-27T15:58:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Partner Development Manager (PDM), Global Strategic Technology Partnerships\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; AMER \u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP, Strategic Technology Partners\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work with some of the biggest technology companies in the world: AWS, Google Cloud, Snowflake, Databricks, and Shopify. As our AMER PDM for tech partners, you\u0026#39;ll turn global partnership strategy into regional-specific execution in AMER that drives pipeline and revenue for Braze while feeding each partner\u0026#39;s own commercial model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work most closely with our Global Account Leaders, who own the global relationship with a single partner (for example, the AWS global relationship owner), and our Partner Sales Managers (PSMs), who own partner activity on specific Braze customer opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Execute regional partner development strategies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with global account leads to translate global partner strategies into AMER-specific execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own delivery of regional programmes that unlock new revenue opportunities for both Braze and the partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deepen partner relationships beyond the partnerships org, into industry and vertical sales leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own AMER AWS Marketplace growth\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Grow new business transacted through AWS Marketplace, moving Braze\u0026#39;s engagement from reactive to proactive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial levers behind marketplace growth: co-sell relationships, pipeline quality, and partner funding and incentive programmes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Enablement and evangelism\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Champion Braze inside partner field organisations and build the case for why partner sellers should bring Braze into their accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Braze sellers on when and why marketplace is the right route for a deal, and evangelise joint wins across both organisations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pipeline: PQLs plus sourced and influenced closed-won business, growing quarter over quarter and year over year across your assigned GSPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketplace: more ACV/TCV and transaction volume through AWS, Google Cloud, and eventually Snowflake marketplaces and field sales programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Field engagement: Braze AEs, CPLs, and partner field reps actually running marketplace motions, not just hearing about them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operations: clean, accurate partner pipeline data and a healthy partner referral flow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 5 years in partnerships, business development, or cloud sales at a SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with hyperscaler and cloud marketplaces (AWS, Google Cloud, Azure, Snowflake), including the funding and incentive programs around them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing pipeline, forecasts, and sales motions in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The trust-building skills to run joint GTM plays with partner field teams, and the operational discipline to keep the data behind them clean.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, presentation, and stakeholder management skills, and comfort working across Sales, Marketing, Operations, and Product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Join Braze\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re building the customer engagement platform of the future. Our GSP ecosystem with AWS, Google, Snowflake, Databricks, and Shopify represents a critical growth engine for Braze. As a Partner Development Lead, you’ll be on the front lines of driving this growth, shaping how we engage with partners regionally, and ensuring that marketplace and field sales motions are a consistent source of new revenue, influence, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $101,000 and $158,000/year, with an expected On Target Earnings (OTE) between $135,000 and $211,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8162966/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139241","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522570,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139241,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1699","title":"Partner Development Manager- Databricks, Snowflake","company_name":"Braze","first_published":"2026-08-19T15:25:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Partner Development Manager (PDM), Global Strategic Technology Partnerships\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; AMER \u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP, Strategic Technology Partners\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work with some of the biggest technology companies in the world: AWS, Google Cloud, Snowflake, Databricks, and Shopify. As our AMER PDM for tech partners, you\u0026#39;ll turn global partnership strategy into regional-specific execution in AMER that drives pipeline and revenue for Braze while feeding each partner\u0026#39;s own commercial model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work most closely with our Global Account Leaders, who own the global relationship with a single partner (for example, the AWS global relationship owner), and our Partner Sales Managers (PSMs), who own partner activity on specific Braze customer opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Execute regional partner development strategies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with global account leads to translate global partner strategies into AMER-specific execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own delivery of regional programmes that unlock new revenue opportunities for both Braze and the partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deepen partner relationships beyond the partnerships org, into industry and vertical sales leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own AMER AWS Marketplace growth\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Grow new business transacted through AWS Marketplace, moving Braze\u0026#39;s engagement from reactive to proactive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial levers behind marketplace growth: co-sell relationships, pipeline quality, and partner funding and incentive programmes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Enablement and evangelism\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Champion Braze inside partner field organisations and build the case for why partner sellers should bring Braze into their accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Braze sellers on when and why marketplace is the right route for a deal, and evangelise joint wins across both organisations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pipeline: PQLs plus sourced and influenced closed-won business, growing quarter over quarter and year over year across your assigned GSPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketplace: more ACV/TCV and transaction volume through AWS, Google Cloud, and eventually Snowflake marketplaces and field sales programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Field engagement: Braze AEs, CPLs, and partner field reps actually running marketplace motions, not just hearing about them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operations: clean, accurate partner pipeline data and a healthy partner referral flow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 5 years in partnerships, business development, or cloud sales at a SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with hyperscaler and cloud marketplaces (AWS, Google Cloud, Azure, Snowflake), including the funding and incentive programs around them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing pipeline, forecasts, and sales motions in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The trust-building skills to run joint GTM plays with partner field teams, and the operational discipline to keep the data behind them clean.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, presentation, and stakeholder management skills, and comfort working across Sales, Marketing, Operations, and Product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Join Braze\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re building the customer engagement platform of the future. Our GSP ecosystem with AWS, Google, Snowflake, Databricks, and Shopify represents a critical growth engine for Braze. As a Partner Development Lead, you’ll be on the front lines of driving this growth, shaping how we engage with partners regionally, and ensuring that marketplace and field sales motions are a consistent source of new revenue, influence, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $101,000 and $158,000/year, with an expected On Target Earnings (OTE) between $135,000 and $211,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139241/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8167262","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3534504,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8167262,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1758","title":"People Business Partner (12 Month Fixed Term)","company_name":"Braze","first_published":"2026-09-01T09:38:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a dedicated People Business Partner in EMEA, you will serve as a trusted resource and confidant to employees, a strategic consultant to management on employee relations issues, and lead human resources initiatives. You will be empowered to have direct ownership over a variety of projects and work. This role will be based in our London office and is a unique opportunity to bring your people relations experience to a pivotal region for Braze!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Here are some things to expect in your day-to-day:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and assistance to people managers on a broad range of human resources policies and compliance, practices, and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute with full compliance (in partnership with global People leadership and global employment counsel) employee relations tasks, including offboarding, performance management, behavioral investigations, and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner with managers to improve people-related priorities such as coaching and development for employees\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise employees by taking a consultative approach to help them enhance their working relationships, plan and execute on their career goals, and be impactful and successful contributors to the Braze team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an initial point of contact and intermediary for employees and\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;leaders, and offer advice, counseling, and training on employee relations matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be both an advocate for employees and\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;a champion for the\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work hand-in-hand with functional and regional leadership to diagnose organizational design and development needs; increase employee motivation, engagement, productivity, and retention; recommend and implement solutions to continuously build morale; and drive our engaging and exciting culture!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with other People team functions (including Total Rewards, People Systems \u0026amp;amp; Data, People Programs \u0026amp;amp; Strategy, and Workplace Experience) to better the overall employee experience for our employees; this may include evaluating training programs and assisting with training needs for both individuals and teams, analyzing workforce trends utilizing People data, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement people-focused programs that align with Braze’s mission, values, culture, and goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a highly-motivated, enthusiastic, and dedicated human resources professional who excels at balancing the needs of the business with the needs of our people. As a key member of our team, you will play a vital role in driving productivity, proactivity, and urgency while taking initiative to keep our stakeholders informed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of HR business partner and/or HR generalist experience: preferably within the SaaS tech industry, you possess a strong foundation, understanding and experience with human resources best practices, local employment law and employee relations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication: verbal and written communication abilities are paramount, and you thrive in a cross-functional, collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic mindset and\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;proactive attitude: approaching situations and challenges with a strategic mindset, ready to roll up your sleeves to tackle any task no matter how small\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb organizational skills: attention to detail and accuracy are second nature to you, enabling you to manage complex tasks efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability: experience in ambiguous situations where you can easily juggle multiple tasks while maintaining a high level of performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder management: a proven track record of working effectively with stakeholders at all levels of the organization, tailoring your approach to foster partnership and achieve the best possible outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you are passionate about driving HR excellence and making a meaningful impact within a dynamic and fast-paced environment, we want to hear from you!\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8167262/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8128296","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519867,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8128296,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1683","title":"People Data Analyst","company_name":"Braze","first_published":"2026-09-03T14:00:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As a part of the Braze People team, the People Analytics team plays a pivotal role in supporting Braze in making data driven people decisions. The People Data Analyst\u0026amp;nbsp; will work collaboratively to help teams garner insights on programs, policies, and procedures by building reports, dashboards, and doing ad-hoc analysis . \u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This role will report to the Manager, People Analytics \u0026amp;amp; Solutions, and sits within the People Operations function, but will also have the opportunity to work closely with all People team functions and our Growth (BI \u0026amp;amp; Data Engineering) and IT departments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the People Data Analyst, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as an integral member of the People Data \u0026amp;amp; Analytics team, collaborating on reporting and analytics needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain current Workday and Looker\u0026amp;nbsp; dashboards, proactively building improvements that drive scalability \u0026amp;amp; sustainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously audit our data pipeline to ensure accuracy between our systems (Workday, Greenhouse, \u0026amp;amp; Snowflake).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement reports, dashboards, and analysis of the people data, transforming it into actionable insights for key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team members and stakeholders to design data solutions to meet their strategic needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to reporting requests through our ticking system in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extract and transform data in preparation for advanced modeling \u0026amp;amp; statistical analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a thorough understanding of our data governance and abide by our security and sharing standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have most of the following:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+\u0026amp;nbsp; years of prior experience in an HR Analytics role or masters degree in applicable field +1 year experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in SQL and experience transforming data in a database (Snowflake experience a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in at least one language for data analysis (preferably Python)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building dashboards using a visualization tool such as Looker (preference), Tableau, PowerBI, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in transforming data into actionable insights and consulting with key stakeholders for support business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building reports within an HR system such as Workday, Greenhouse, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional maturity and discretion when dealing with sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively with cross-functional teams to understand and deliver on data needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-sufficient with the ability to manage own workload and priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $104,000/year, with an expected On Target Earnings (OTE) between $74,000 and $105,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8128296/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8177766","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519867,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8177766,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1683","title":"People Data Analyst","company_name":"Braze","first_published":"2026-09-03T14:00:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As a part of the Braze People team, the People Analytics team plays a pivotal role in supporting Braze in making data driven people decisions. The People Data Analyst\u0026amp;nbsp; will work collaboratively to help teams garner insights on programs, policies, and procedures by building reports, dashboards, and doing ad-hoc analysis . \u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This role will report to the Manager, People Analytics \u0026amp;amp; Solutions, and sits within the People Operations function, but will also have the opportunity to work closely with all People team functions and our Growth (BI \u0026amp;amp; Data Engineering) and IT departments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the People Data Analyst, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as an integral member of the People Data \u0026amp;amp; Analytics team, collaborating on reporting and analytics needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain current Workday and Looker\u0026amp;nbsp; dashboards, proactively building improvements that drive scalability \u0026amp;amp; sustainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously audit our data pipeline to ensure accuracy between our systems (Workday, Greenhouse, \u0026amp;amp; Snowflake).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement reports, dashboards, and analysis of the people data, transforming it into actionable insights for key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team members and stakeholders to design data solutions to meet their strategic needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to reporting requests through our ticking system in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extract and transform data in preparation for advanced modeling \u0026amp;amp; statistical analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a thorough understanding of our data governance and abide by our security and sharing standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have most of the following:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+\u0026amp;nbsp; years of prior experience in an HR Analytics role or masters degree in applicable field +1 year experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in SQL and experience transforming data in a database (Snowflake experience a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in at least one language for data analysis (preferably Python)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building dashboards using a visualization tool such as Looker (preference), Tableau, PowerBI, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in transforming data into actionable insights and consulting with key stakeholders for support business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building reports within an HR system such as Workday, Greenhouse, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional maturity and discretion when dealing with sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively with cross-functional teams to understand and deliver on data needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-sufficient with the ability to manage own workload and priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $69,000 and $109,000/year, with an expected On Target Earnings (OTE) between $77,000 and $110,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8177766/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8112110","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3513946,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8112110,"updated_at":"2026-09-17T14:17:45-04:00","requisition_id":"R1659","title":"Platform Software Engineer II","company_name":"Braze","first_published":"2026-08-13T14:19:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping brands build personalized messaging experiences across push, email, in-app, and more, at massive scale. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Developer Acceleration is a brand-new team inside Engineering. Our job is to take Braze\u0026#39;s infrastructure primitives, like deployment, provisioning, and testing, and turn them into fast, self-serve paths so engineers can build, test, and ship without stitching multiple systems together themselves. We also own the ramps our engineers use to build and deploy AI tooling internally, including the frameworks and guardrails that let Braze build and run its own AI agents safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Platform Software Engineer, you\u0026#39;ll help build both sides of that mission from the ground up. This team is only a few weeks old, so you\u0026#39;ll help shape how it works, not just what it ships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Turn Braze\u0026#39;s infrastructure primitives, like deployment, provisioning, and testing, into simple, self-serve paths so engineers can build, test, and ship without stitching multiple systems together themselves\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the frameworks and guardrails that let engineering teams deploy internally-built AI agents safely, including governance that controls what an agent can access and do\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze\u0026#39;s engineering teams to define infrastructure-as-a-service primitives, build monitoring and alerting that catches issues early, and help Braze meet its enterprise-grade SLAs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide the opinionated abstractions, tooling, and guardrails that let engineering teams use platform primitives safely, and keep improving the observability and everyday ergonomics of the tools they depend on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This team doesn\u0026#39;t run a formal on-call rotation yet. As one stands up, you\u0026#39;ll help shape it, backed by Braze\u0026#39;s dedicated platform support team who already absorb most day-two firefighting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This is a software and developer tooling role, not a systems administration role. If most of your experience is deep infrastructure work, heavy Terraform ownership, or cluster administration, with less time spent building the software layer on top, this probably isn\u0026#39;t the right next step for you.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+\u0026amp;nbsp; years of experience building developer tooling, CI/CD pipelines, or similar software. This is not an entry-level or new-grad role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with Kubernetes as something you build on top of and deploy to, not something you spend your day administering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care more about good service and software design than which language you\u0026#39;re writing in. A growing share of code today gets written by AI tooling, so design judgment matters more than raw output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built or explored developer platform integrations such as GitHub Apps, internal CLIs, or MCP (Model Context Protocol), and you use AI tools in your own workflow with a clear point of view on where they help and where they don\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think about systems: interfaces, boundaries, edge cases, and failure modes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You collaborate and document well across global, remote teams, and you\u0026#39;d rather fix something broken than walk past it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,000 and $176,040/year with an expected On Target Earnings (OTE) between $116,000 and $195,600/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8112110/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189655","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542340,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189655,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1791","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-09-09T16:41:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are searching for an Enterprise Sales Executive or Management Consultant with a proven track record in [Region]\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News \u0026amp;amp; World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.\u0026lt;br\u0026gt;Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $190,000/year, with an expected On Target Earnings (OTE) between $236,000 and $337,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189655/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8185916","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542340,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8185916,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1791","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-09-09T16:41:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are searching for an Enterprise Sales Executive or Management Consultant with a proven track record in [Region]\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News \u0026amp;amp; World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.\u0026lt;br\u0026gt;Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $115,000 and $180,000/year, with an expected On Target Earnings (OTE) between $224,000 and $319,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8185916/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8151929","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3527688,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8151929,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1727","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-08-25T05:52:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8151929/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189634","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542340,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189634,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1791","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-09-09T16:41:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are searching for an Enterprise Sales Executive or Management Consultant with a proven track record in [Region]\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News \u0026amp;amp; World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.\u0026lt;br\u0026gt;Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $172,000/year, with an expected On Target Earnings (OTE) between $212,000 and $304,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189634/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189650","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542340,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189650,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1791","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-09-09T16:41:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are searching for an Enterprise Sales Executive or Management Consultant with a proven track record in [Region]\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News \u0026amp;amp; World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.\u0026lt;br\u0026gt;Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $190,000/year, with an expected On Target Earnings (OTE) between $236,000 and $337,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189650/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8201492","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3549579,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8201492,"updated_at":"2026-09-17T03:17:25-04:00","requisition_id":"R1815","title":"Recruiter / Talent Acquisition Partner","company_name":"Braze","first_published":"2026-09-15T01:27:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a high-potential Recruiter to help build and scale our APAC \u0026amp;amp; Japan team. In this role, you will design and execute customized sourcing strategies, manage end-to-end recruitment pipelines, and serve as a trusted partner to local hiring managers for all talent acquisition needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;End-to-End Talent Acquisition:\u0026lt;/strong\u0026gt; Source, recruit, and hire top talent across our Japan teams — mainly GTM, but also spanning Technical roles and G\u0026amp;amp;A — managing the candidate lifecycle from initial outreach to offer acceptance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hiring Manager Partnership:\u0026lt;/strong\u0026gt; Collaborate closely with hiring managers to understand team priorities, define ideal candidate profiles, and implement best-in-class recruiting strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Candidate Evaluation \u0026amp;amp; Debriefs:\u0026lt;/strong\u0026gt; Screen candidates, facilitate post-interview debrief sessions, and guide hiring teams toward making data-driven hiring decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Management \u0026amp;amp; Market Insights:\u0026lt;/strong\u0026gt; Maintain a strong pulse on SaaS/Tech hiring trends in Japan, leveraging both direct sourcing methods and agency relationships to build robust, scalable candidate talent pools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Broader Impact:\u0026lt;/strong\u0026gt; Opportunities to support regional APAC recruiting initiatives and participate in cross-functional HR projects beyond talent acquisition in the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; Minimum of 2 years of full-lifecycle recruiting experience (agency or in-house).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual Capability:\u0026lt;/strong\u0026gt; Fluency in Japanese (native-level or equivalent) and professional working proficiency in English to engage with local candidates and communicate with global stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset \u0026amp;amp; Curiosity:\u0026lt;/strong\u0026gt; Eager to learn, open to feedback, and willing to try new approaches as the recruitment market evolves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic \u0026amp;amp; Analytical Thinking:\u0026lt;/strong\u0026gt; Ability to track and analyze recruiting metrics to resolve pipeline bottlenecks and contribute to broader recruitment strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution \u0026amp;amp; Organization:\u0026lt;/strong\u0026gt; Strong organizational skills and attention to detail, with a proven ability to prioritize competing demands in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Management:\u0026lt;/strong\u0026gt; Experience engaging with or supporting senior leadership is highly preferred. (does not need to be limited to recruiting contexts)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;NICE TO HAVE / BONUS POINTS\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using \u0026lt;strong\u0026gt;Greenhouse ATS\u0026lt;/strong\u0026gt; or similar modern recruiting platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience recruiting within the \u0026lt;strong\u0026gt;SaaS / Cloud / Enterprise Technology\u0026lt;/strong\u0026gt; industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8201492/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8112642","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3514131,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8112642,"updated_at":"2026-09-15T17:12:16-04:00","requisition_id":"R1661","title":"Revenue Staff Accountant","company_name":"Braze","first_published":"2026-08-17T15:05:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;2\u0026quot; data-index-in-node=\u0026quot;96\u0026quot;\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;5,0,0\u0026quot;\u0026gt;Manage our AWS marketplace pipeline and work with deal desk/sales/partnerships to ensure accuracy and compliance in various systems across the business\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;5,1,0\u0026quot;\u0026gt;Review and approve billing and revenue accuracy of sales orders being entered into financial systems\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;5,2,0\u0026quot;\u0026gt;Maintain quality reviews in a high volume transactional environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;5,3,0\u0026quot;\u0026gt;Perform month-end reconciliations and reviews between all revenue cycle systems, including commissions\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;5,4,0\u0026quot;\u0026gt;Ability to work with teams in non-finance roles, explain revenue and commissions accounting objectives, and act as a trusted representative of our larger team\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;5,5,0\u0026quot;\u0026gt;Ability to work in a fast-paced environment, manage competing priorities and adhere to tight deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;5,6,0\u0026quot;\u0026gt;Help lead the quarterly \u0026amp;amp; year end audits (SOX and financial) and be a point of contact for our external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;5,7,0\u0026quot;\u0026gt;Ensure timely completion of monthly/quarterly close procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;6\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,0,0\u0026quot;\u0026gt;Relevant work experience (mix of public accounting and/or SaaS industry experience)\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,1,0\u0026quot;\u0026gt;Knowledge of IFRS or ASC 606\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,2,0\u0026quot;\u0026gt;Familiarity with ASC 340 and SOX compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,3,0\u0026quot;\u0026gt;Experience with reading and interpreting contractual language\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,4,0\u0026quot;\u0026gt;Excellent verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,5,0\u0026quot;\u0026gt;Ability to meet tight timelines; able to manage multiple priorities\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,6,0\u0026quot;\u0026gt;Experience working in Salesforce (or any similar CRM), NetSuite and/or Zuora is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,7,0\u0026quot;\u0026gt;Solid working knowledge of Microsoft Office and Google Workspace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8112642/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8130222","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520564,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8130222,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1691","title":"Sales Director, Commercial","company_name":"Braze","first_published":"2026-08-26T05:45:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;COMPANY LEVEL 6\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a management SaaS sales role with a high level of experience managing a small team of Account Executives as well as outbound prospectors.\u0026amp;nbsp; The ideal candidate will have at least 8 years of experience selling a SaaS product to SMB \u0026amp;amp; Scale level clients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong candidates will have experience working SMB clients, as well as the ability to coach and lead both an outbound prospecting team in addition to the SMB \u0026amp;amp; Scale sales teams. In addition experience selling a marketing automation, CRM, email, or analytics solution is highly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of proven experience within Sales for Mobile or Marketing Technology required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years of experience managing a regional team of SMB \u0026amp;amp; Scale sales executives (experience managing an outbound prospecting team preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work cross-functionally with Marketing, Customer Success, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8130222/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7984582","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3464943,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7984582,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"05061","title":"Sales Director, Enterprise","company_name":"Braze","first_published":"2026-07-20T22:59:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform.\u0026amp;nbsp; We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading, and developing a team of enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market.\u0026amp;nbsp; Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base.\u0026amp;nbsp; As a front-line leader whose team addresses the problems of customers across multiple industries, you should have strong business acumen, and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commitment to achieving numerical goals, with the ability to effectively plan, execute actions, and manage progress toward those goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate, where appropriate, in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the “voice of Braze” in prospect, customer and industry forums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our enterprise and global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of successful experience leading a team of at least five quota-carrying Enterprise Account Executives\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-lifecycle of a SaaS customer: prospecting, acquisition, retention and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7984582/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131728","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3521161,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131728,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1693","title":"Sales Director, Enterprise, ANZ","company_name":"Braze","first_published":"2026-08-19T20:25:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading, and developing a team of enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on developing and evangelizing net-new business exclusively. As a front-line leader whose team addresses the problems of customers across multiple industries, you should have strong business acumen, and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate, where appropriate, in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the “voice of Braze” in prospect, customer and industry forums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our enterprise and global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of successful experience leading a team of Enterprise Account Executives\u0026#39;s\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-lifecycle of a SaaS customer: prospecting, acquisition, retention and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131728/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8157434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3530598,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8157434,"updated_at":"2026-09-15T15:52:09-04:00","requisition_id":"R1740","title":"Sales Director, Latam","company_name":"Braze","first_published":"2026-08-25T15:48:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;6\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,0,0\u0026quot;\u0026gt;Drive New Revenue Growth: Own and consistently exceed regional ARR targets focused exclusively on new logo acquisition, scaling sales across Enterprise and Mid-Market segments in LATAM.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,1,0\u0026quot;\u0026gt;Lead \u0026amp;amp; Develop Talent: Direct, mentor, and grow a team of Account Executives, leveraging strong coaching frameworks to refine sales methodologies (MEDDIC, Challenger) and close complex sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,2,0\u0026quot;\u0026gt;Strategic GTM Execution: Define and execute a regional go-to-market strategy aligned with global sales leadership, analyzing market trends, competitive dynamics, and region-specific customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,3,0\u0026quot;\u0026gt;Pipeline Acceleration \u0026amp;amp; Alliances: Partner with Field Marketing for targeted demand generation and collaborate with Partnerships (GSIs, agencies, tech partners) to accelerate new business pipeline creation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,4,0\u0026quot;\u0026gt;Industry Leadership \u0026amp;amp; Public Speaking: Serve as a prominent spokesperson for Braze, delivering keynote presentations, participating in panel discussions, and representing the brand at major regional events, conferences, and customer forums.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,5,0\u0026quot;\u0026gt;Executive Relationship Building: Establish and maintain C-suite and VP-level relationships with strategic prospects across LATAM.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,6,0\u0026quot;\u0026gt;Process \u0026amp;amp; Forecasting Rigor: Maintain rigorous pipeline visibility, enforce process metrics, and deliver accurate forecasting in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;8\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,0,0\u0026quot;\u0026gt;Sales Leadership Background: Solid executive experience in Enterprise SaaS sales, with a proven track record of directly managing, coaching, and scaling Enterprise and Mid-Market Account Executive teams.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,1,0\u0026quot;\u0026gt;Operational Excellence: A process- and metrics-oriented leader with a demonstrated ability to consistently meet or exceed new logo revenue quotas in a regional capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,2,0\u0026quot;\u0026gt;LATAM Market Expertise: Deep familiarity with the LATAM enterprise technology ecosystem—hands-on experience in Brazil and/or Mexico is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,3,0\u0026quot;\u0026gt;Domain Knowledge: Strong understanding of MarTech, CRM, or Customer Engagement platforms is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,4,0\u0026quot;\u0026gt;Language Skills: Fluency in English and Spanish is required.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,5,0\u0026quot;\u0026gt;Travel Flexibility: Ability to travel across the LATAM region as needed (~30–40%).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8157434/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8158102","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3530861,"location":{"name":"Seoul"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8158102,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1742","title":"Sales Director, South Korea","company_name":"Braze","first_published":"2026-08-25T23:18:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a highly experienced Director of Sales, to lead our Enterprise and Commercial sales teams South Korea. You will be directly responsible for our Enterprise Direct business in the region and also work closely with our resellers team, further driving our success and continued investment across the area.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Sales Director, you will play a crucial role in overseeing new and existing business ACV quota and representing Braze within the local ecosystem of employees, customers, partners, resellers and other stakeholders. Your extensive knowledge of the complex technology landscape in South Korea will be vital to Braze’s success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute a strategic customer acquisition strategy that aligns with our overall business objectives, focusing on penetration of large enterprises.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own direct sales and work closely with our resellers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement effective partner management programs, enabling resellers to maximize their potential and contribute to our sales goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with finance and leadership teams to develop accurate sales forecasts and budgets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute as a key driver to the future expansion of Braze in APAC markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with go-to-market teams including Business Development, Account Management, Marketing, Solutions Consulting, and Executives to ensure the successful execution of the FY plan and present a unified vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the overall sales and go to market strategy, providing accurate sales forecasting to the broader business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, nurture, and performance manage a team of exceptional sales professionals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a proactive representative within the senior leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A minimum of 15 years of proven experience in SaaS sales, ideally within a technologically complex product environment. You should possess expertise in Enterprise sales, with a consistent track record of exceeding quota and revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 8 years of experience managing a team of sales reps, preferably in the marketing technology industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge in South Korea\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic POV on where to invest within the South Korea and how, as well a demonstrated ability to launch and successfully grow in developing markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in various sales models, including direct, utilizing resellers as well as co-sell models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong track record of recruiting, developing, and retaining high-performing enterprise sales organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of the intricacies of the technology landscape across South Korea, including key markets, effective practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to work collaboratively with cross-functional teams such as Marketing, Customer Success, Finance, Integrations \u0026amp;amp; Onboarding and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to build connections with industry subject matter experts and customer profiles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date knowledge of digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in navigating large organizations and identifying key decision makers processes for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational and analytical abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal, written, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":109277,"name":"Seoul","location":"Seoul","child_ids":[],"parent_id":209847}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8158102/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8060328","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3493259,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060328,"updated_at":"2026-09-19T04:02:00-04:00","requisition_id":"R1576","title":"Sales Operations Analyst, Commissions","company_name":"Braze","first_published":"2026-07-14T16:40:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;container\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;model-response-message-contentr_cc650ac39c5ca2d2\u0026quot; class=\u0026quot;markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color stronger tutor-markdown-rendering\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Level: 3\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a diligent and detail-oriented Sales Operations Analyst to join our global Sales Compensation team in São Paulo. This role is the operational backbone of our commission function, ensuring Braze’s global sales team is paid accurately and on time, every month. Reporting to the Senior Manager, Sales Compensation, you will execute within a centrally coordinated global commissions operation, partnering with colleagues across multiple regions and departments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is instrumental in maintaining the integrity of our sales compensation processes and directly supports the motivation of our sales team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monthly Calculation \u0026amp;amp; Payment:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer the monthly calculation and payment of sales incentive compensation for all commissionable employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform monthly audits and data reviews to ensure commission accuracy and compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Inquiry Resolution:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for all sales incentive compensation-related inquiries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve commission disputes efficiently and process necessary corrections or adjustments in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;New Hire Support:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate and timely distribution of sales compensation letters to new hires\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate new hires on their incentive compensation plan and guide them on accessing their monthly commission statements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Audit Support:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support external audit firms on commission-related matters, ensuring all requested documentation and information are supplied promptly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain thorough records and audit trails for all compensation transactions and adjustments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compensation Plan Execution:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the execution and administration of sales compensation plans, policies, and processes as directed each fiscal year or as business needs evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Senior Manager and cross-functional teams (Sales, Finance, RevOps) to ensure plan logic is implemented accurately in our compensation tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Education \u0026amp;amp; Experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or other quantitative and technical related fields\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of experience in sales compensation, finance, accounting, data analytics or engineering roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience supporting commissions for a global sales organization, supporting hundreds of commissionable employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Skills \u0026amp;amp; Competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Language: Business-level English proficiency (written and verbal) is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ICM Tools: Hands-on experience with an Incentive Compensation Management (ICM) platform is required. CaptivateIQ is strongly preferred; experience with Xactly or Varicent is also accepted\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRM \u0026amp;amp; Reporting: Experience with Salesforce. Familiarity with reporting tools such as Tableau, Looker, or Power BI is beneficial\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data \u0026amp;amp; Analytics: Proficiency in Microsoft Excel (advanced formulas, pivot tables, lookups) is required. Experience with SQL or data querying tools is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compliance: Familiarity with SOX compliance and process documentation is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, both written and verbal, with the ability to clearly explain complex compensation plans and processes to sales stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and mathematical skills with a keen eye for detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently, prioritize under deadlines, and manage end-to-end commission close cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills and the ability to handle sensitive and confidential information with discretion\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8060328/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8074838","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3496448,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8074838,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1586","title":"Senior Account Executive, Emerging Enterprise","company_name":"Braze","first_published":"2026-07-20T14:27:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Emerging Enterprise General Business team, you will own the full sales cycle from prospecting to close, working as a relentless \u0026quot;hunter\u0026quot; focused entirely on net-new customer acquisition. This role is dedicated 100% to breaking into untapped logos within Braze\u0026#39;s Emerging Enterprise segment — defined as companies with between 1,000 and 2,000 employees — with no account management or existing-customer responsibilities. You will dedicate all of your energy to identifying, prioritizing, outreaching to, and ultimately closing new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s \u0026quot;General Business\u0026quot; segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health \u0026amp;amp; Life Sciences, Travel \u0026amp;amp; Hospitality, and Technology, among others. Typical new-business deal sizes range from $200K to $1M+ per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business, working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Join a scaling, diverse, and tight-knit team united by mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience selling SaaS solutions to enterprise clients, plus at least 5 years of overall industry experience. Background in Enterprise Sales for Marketing Technology preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline through outbound prospecting and collaboration with internal teams — business development, marketing, and technology \u0026amp;amp; agency partners — thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You\u0026#39;re a natural storyteller and an attentive listener, with excellent verbal, written, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to navigate large organizations — quickly identifying key decision-makers and understanding their buying processes for substantial SaaS investments — and how to mobilize distributed, global organizations to accelerate cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a proven track record of forecasting accuracy and operational rigor, ensuring forecasts and opportunity details are kept up to date, leading productive deal reviews, and keeping MEDDPICC scorecards updated regularly. You keep internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. You adapt quickly to new cloud applications and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the MEDDPICC framework; Command of the Message experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You\u0026#39;re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $158,000/year, with an expected On Target Earnings (OTE) between $214,000 and $321,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8074838/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8069434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3496448,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8069434,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1586","title":"Senior Account Executive, Emerging Enterprise","company_name":"Braze","first_published":"2026-07-20T14:27:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Emerging Enterprise General Business team, you will own the full sales cycle from prospecting to close, working as a relentless \u0026quot;hunter\u0026quot; focused entirely on net-new customer acquisition. This role is dedicated 100% to breaking into untapped logos within Braze\u0026#39;s Emerging Enterprise segment — defined as companies with between 1,000 and 2,000 employees — with no account management or existing-customer responsibilities. You will dedicate all of your energy to identifying, prioritizing, outreaching to, and ultimately closing new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s \u0026quot;General Business\u0026quot; segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health \u0026amp;amp; Life Sciences, Travel \u0026amp;amp; Hospitality, and Technology, among others. Typical new-business deal sizes range from $200K to $1M+ per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business, working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Join a scaling, diverse, and tight-knit team united by mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience selling SaaS solutions to enterprise clients, plus at least 5 years of overall industry experience. Background in Enterprise Sales for Marketing Technology preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline through outbound prospecting and collaboration with internal teams — business development, marketing, and technology \u0026amp;amp; agency partners — thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You\u0026#39;re a natural storyteller and an attentive listener, with excellent verbal, written, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to navigate large organizations — quickly identifying key decision-makers and understanding their buying processes for substantial SaaS investments — and how to mobilize distributed, global organizations to accelerate cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a proven track record of forecasting accuracy and operational rigor, ensuring forecasts and opportunity details are kept up to date, leading productive deal reviews, and keeping MEDDPICC scorecards updated regularly. You keep internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. You adapt quickly to new cloud applications and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the MEDDPICC framework; Command of the Message experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You\u0026#39;re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $158,000/year, with an expected On Target Earnings (OTE) between $214,000 and $321,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8069434/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8025693","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3479296,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8025693,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1532","title":"Senior Account Executive, Scale","company_name":"Braze","first_published":"2026-07-02T10:28:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;br\u0026gt;As an Account Executive on our Scale team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;br\u0026gt;Join a scaling, diverse, and tight knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but are united by a commitment to mutual collaboration, growth mindset, and relentless optimism in pursuit of success.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8025693/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8014514","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8014514,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $XX and $XX/year, with an expected On Target Earnings (OTE) between $YY and $YY/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8014514/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8010543","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8010543,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $151,000 and $198,500/year, with an expected On Target Earnings (OTE) between $302,000 - $397,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8010543/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8014513","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8014513,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,000 and $193,000/year, with an expected On Target Earnings (OTE) between $288,000 - $386,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8014513/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171465","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522852,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171465,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1703","title":"Senior Account Executive, Strategic Enterprise MEGS","company_name":"Braze","first_published":"2026-09-01T14:24:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Strategic Account Executive, you will manage a small portfolio of high-value strategic accounts and actively pursue net-new opportunities. In this role, you will work directly with some of the world\u0026#39;s most exciting household-name brands across media, entertainment, gaming, and sports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the overarching POV and strategic vision on the evolving state of streaming, sports, sports betting, video games, and news media brands, serving as a trusted advisor and guide to activating customer engagement at the highest levels of global organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating comfortably within a dynamic industry landscape frequently impacted by M\u0026amp;amp;A, you will be pivotal in both retaining our existing account ecosystem and footprint while driving aggressive top-line growth. Your success will hinge on exceptional business acumen, high EQ, creativity, leadership with humility, and the ability to craft a cohesive strategy that empowers cross-functional teams to execute multi-threaded plans seamlessly—even when you aren\u0026#39;t in the room.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership:\u0026lt;/strong\u0026gt; Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their complex organizational dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Serve as an industry advisor, driving POV and vision on the state of streaming, sports, sports betting, gaming, and news media to activate customer engagement strategies across client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Retention \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Manage high-profile, household-name accounts to retain existing account footprints while identifying and pursuing strategic expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business Development:\u0026lt;/strong\u0026gt; Identify and pursue net-new strategic enterprise accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Value Selling:\u0026lt;/strong\u0026gt; Implement a consultative sales approach to uncover priority business challenges and utilize value-based solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Execution:\u0026lt;/strong\u0026gt; Develop cohesive account plans and strategies that align internal and external stakeholders, enabling teams to execute seamlessly across multiple workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with internal leadership, customer success, and product teams to ensure a seamless, high-touch client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Insight Integration:\u0026lt;/strong\u0026gt; Educate clients on digital and engagement trends, positioning Braze as an essential strategic partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Utilize Salesforce.com, Clari, and modern revenue management tools to manage sales pipelines and maintain accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are \u0026amp;amp; What You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in strategic SaaS sales focusing on large enterprise clients, with a total of 10+ years of overall industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Industry Focus:\u0026lt;/strong\u0026gt; Proven track record working with household-name brands in media, entertainment, gaming, or sports, with deep domain familiarity in streaming, news media, or sports betting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen \u0026amp;amp; EQ:\u0026lt;/strong\u0026gt; Exceptional business acumen paired with high emotional intelligence (EQ), essential for driving trust and rapport both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Leadership:\u0026lt;/strong\u0026gt; Skilled at setting a compelling vision and strategy that enables team members to activate and execute across multiple threads, even when you aren\u0026#39;t present.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;M\u0026amp;amp;A Agility:\u0026lt;/strong\u0026gt; Comfortable navigating fast-moving, highly dynamic industry environments frequently reshaped by mergers, acquisitions, and restructuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth \u0026amp;amp; Retention Mastery:\u0026lt;/strong\u0026gt; Proven ability to defend and retain high-value account ecosystems while simultaneously uncovering net-new revenue streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology:\u0026lt;/strong\u0026gt; Deep expertise in complex solution selling, Business Value Assessments, and Value Selling frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Prospecting:\u0026lt;/strong\u0026gt; Demonstrated skill in sourcing, cold-outreach, and landing net-new enterprise logos through targeted outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and executive presentation skills for articulating complex technical and business concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech \u0026amp;amp; Tool Adaptability:\u0026lt;/strong\u0026gt; Proficient with Salesforce.com or similar CRMs, sales technology stacks, and emerging cloud applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Navigation:\u0026lt;/strong\u0026gt; Strong networking capabilities with a knack for navigating matrixed enterprise organizations to identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trend Awareness:\u0026lt;/strong\u0026gt; Fully up-to-date on digital, application, and mobile engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobility:\u0026lt;/strong\u0026gt; Willingness to travel as needed for key client engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $194,000/year, with an expected On Target Earnings (OTE) between $243,000 and $382,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171465/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171477","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522852,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171477,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1703","title":"Senior Account Executive, Strategic Enterprise MEGS","company_name":"Braze","first_published":"2026-09-01T14:26:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Strategic Account Executive, you will manage a small portfolio of high-value strategic accounts and actively pursue net-new opportunities. In this role, you will work directly with some of the world\u0026#39;s most exciting household-name brands across media, entertainment, gaming, and sports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the overarching POV and strategic vision on the evolving state of streaming, sports, sports betting, video games, and news media brands, serving as a trusted advisor and guide to activating customer engagement at the highest levels of global organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating comfortably within a dynamic industry landscape frequently impacted by M\u0026amp;amp;A, you will be pivotal in both retaining our existing account ecosystem and footprint while driving aggressive top-line growth. Your success will hinge on exceptional business acumen, high EQ, creativity, leadership with humility, and the ability to craft a cohesive strategy that empowers cross-functional teams to execute multi-threaded plans seamlessly—even when you aren\u0026#39;t in the room.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership:\u0026lt;/strong\u0026gt; Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their complex organizational dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Serve as an industry advisor, driving POV and vision on the state of streaming, sports, sports betting, gaming, and news media to activate customer engagement strategies across client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Retention \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Manage high-profile, household-name accounts to retain existing account footprints while identifying and pursuing strategic expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business Development:\u0026lt;/strong\u0026gt; Identify and pursue net-new strategic enterprise accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Value Selling:\u0026lt;/strong\u0026gt; Implement a consultative sales approach to uncover priority business challenges and utilize value-based solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Execution:\u0026lt;/strong\u0026gt; Develop cohesive account plans and strategies that align internal and external stakeholders, enabling teams to execute seamlessly across multiple workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with internal leadership, customer success, and product teams to ensure a seamless, high-touch client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Insight Integration:\u0026lt;/strong\u0026gt; Educate clients on digital and engagement trends, positioning Braze as an essential strategic partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Utilize Salesforce.com, Clari, and modern revenue management tools to manage sales pipelines and maintain accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are \u0026amp;amp; What You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in strategic SaaS sales focusing on large enterprise clients, with a total of 10+ years of overall industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Industry Focus:\u0026lt;/strong\u0026gt; Proven track record working with household-name brands in media, entertainment, gaming, or sports, with deep domain familiarity in streaming, news media, or sports betting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen \u0026amp;amp; EQ:\u0026lt;/strong\u0026gt; Exceptional business acumen paired with high emotional intelligence (EQ), essential for driving trust and rapport both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Leadership:\u0026lt;/strong\u0026gt; Skilled at setting a compelling vision and strategy that enables team members to activate and execute across multiple threads, even when you aren\u0026#39;t present.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;M\u0026amp;amp;A Agility:\u0026lt;/strong\u0026gt; Comfortable navigating fast-moving, highly dynamic industry environments frequently reshaped by mergers, acquisitions, and restructuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth \u0026amp;amp; Retention Mastery:\u0026lt;/strong\u0026gt; Proven ability to defend and retain high-value account ecosystems while simultaneously uncovering net-new revenue streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology:\u0026lt;/strong\u0026gt; Deep expertise in complex solution selling, Business Value Assessments, and Value Selling frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Prospecting:\u0026lt;/strong\u0026gt; Demonstrated skill in sourcing, cold-outreach, and landing net-new enterprise logos through targeted outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and executive presentation skills for articulating complex technical and business concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech \u0026amp;amp; Tool Adaptability:\u0026lt;/strong\u0026gt; Proficient with Salesforce.com or similar CRMs, sales technology stacks, and emerging cloud applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Navigation:\u0026lt;/strong\u0026gt; Strong networking capabilities with a knack for navigating matrixed enterprise organizations to identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trend Awareness:\u0026lt;/strong\u0026gt; Fully up-to-date on digital, application, and mobile engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobility:\u0026lt;/strong\u0026gt; Willingness to travel as needed for key client engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $184,000/year, with an expected On Target Earnings (OTE) between $231,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171477/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8140005","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522852,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8140005,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1703","title":"Senior Account Executive, Strategic Enterprise MEGS","company_name":"Braze","first_published":"2026-09-01T14:24:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Strategic Account Executive, you will manage a small portfolio of high-value strategic accounts and actively pursue net-new opportunities. In this role, you will work directly with some of the world\u0026#39;s most exciting household-name brands across media, entertainment, gaming, and sports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the overarching POV and strategic vision on the evolving state of streaming, sports, sports betting, video games, and news media brands, serving as a trusted advisor and guide to activating customer engagement at the highest levels of global organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating comfortably within a dynamic industry landscape frequently impacted by M\u0026amp;amp;A, you will be pivotal in both retaining our existing account ecosystem and footprint while driving aggressive top-line growth. Your success will hinge on exceptional business acumen, high EQ, creativity, leadership with humility, and the ability to craft a cohesive strategy that empowers cross-functional teams to execute multi-threaded plans seamlessly—even when you aren\u0026#39;t in the room.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership:\u0026lt;/strong\u0026gt; Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their complex organizational dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Serve as an industry advisor, driving POV and vision on the state of streaming, sports, sports betting, gaming, and news media to activate customer engagement strategies across client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Retention \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Manage high-profile, household-name accounts to retain existing account footprints while identifying and pursuing strategic expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business Development:\u0026lt;/strong\u0026gt; Identify and pursue net-new strategic enterprise accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Value Selling:\u0026lt;/strong\u0026gt; Implement a consultative sales approach to uncover priority business challenges and utilize value-based solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Execution:\u0026lt;/strong\u0026gt; Develop cohesive account plans and strategies that align internal and external stakeholders, enabling teams to execute seamlessly across multiple workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with internal leadership, customer success, and product teams to ensure a seamless, high-touch client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Insight Integration:\u0026lt;/strong\u0026gt; Educate clients on digital and engagement trends, positioning Braze as an essential strategic partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Utilize Salesforce.com, Clari, and modern revenue management tools to manage sales pipelines and maintain accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are \u0026amp;amp; What You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in strategic SaaS sales focusing on large enterprise clients, with a total of 10+ years of overall industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Industry Focus:\u0026lt;/strong\u0026gt; Proven track record working with household-name brands in media, entertainment, gaming, or sports, with deep domain familiarity in streaming, news media, or sports betting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen \u0026amp;amp; EQ:\u0026lt;/strong\u0026gt; Exceptional business acumen paired with high emotional intelligence (EQ), essential for driving trust and rapport both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Leadership:\u0026lt;/strong\u0026gt; Skilled at setting a compelling vision and strategy that enables team members to activate and execute across multiple threads, even when you aren\u0026#39;t present.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;M\u0026amp;amp;A Agility:\u0026lt;/strong\u0026gt; Comfortable navigating fast-moving, highly dynamic industry environments frequently reshaped by mergers, acquisitions, and restructuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth \u0026amp;amp; Retention Mastery:\u0026lt;/strong\u0026gt; Proven ability to defend and retain high-value account ecosystems while simultaneously uncovering net-new revenue streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology:\u0026lt;/strong\u0026gt; Deep expertise in complex solution selling, Business Value Assessments, and Value Selling frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Prospecting:\u0026lt;/strong\u0026gt; Demonstrated skill in sourcing, cold-outreach, and landing net-new enterprise logos through targeted outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and executive presentation skills for articulating complex technical and business concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech \u0026amp;amp; Tool Adaptability:\u0026lt;/strong\u0026gt; Proficient with Salesforce.com or similar CRMs, sales technology stacks, and emerging cloud applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Navigation:\u0026lt;/strong\u0026gt; Strong networking capabilities with a knack for navigating matrixed enterprise organizations to identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trend Awareness:\u0026lt;/strong\u0026gt; Fully up-to-date on digital, application, and mobile engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobility:\u0026lt;/strong\u0026gt; Willingness to travel as needed for key client engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $194,000/year, with an expected On Target Earnings (OTE) between $243,000 and $382,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8140005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171470","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522852,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171470,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1703","title":"Senior Account Executive, Strategic Enterprise MEGS","company_name":"Braze","first_published":"2026-09-01T14:24:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Strategic Account Executive, you will manage a small portfolio of high-value strategic accounts and actively pursue net-new opportunities. In this role, you will work directly with some of the world\u0026#39;s most exciting household-name brands across media, entertainment, gaming, and sports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the overarching POV and strategic vision on the evolving state of streaming, sports, sports betting, video games, and news media brands, serving as a trusted advisor and guide to activating customer engagement at the highest levels of global organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating comfortably within a dynamic industry landscape frequently impacted by M\u0026amp;amp;A, you will be pivotal in both retaining our existing account ecosystem and footprint while driving aggressive top-line growth. Your success will hinge on exceptional business acumen, high EQ, creativity, leadership with humility, and the ability to craft a cohesive strategy that empowers cross-functional teams to execute multi-threaded plans seamlessly—even when you aren\u0026#39;t in the room.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership:\u0026lt;/strong\u0026gt; Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their complex organizational dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Serve as an industry advisor, driving POV and vision on the state of streaming, sports, sports betting, gaming, and news media to activate customer engagement strategies across client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Retention \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Manage high-profile, household-name accounts to retain existing account footprints while identifying and pursuing strategic expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business Development:\u0026lt;/strong\u0026gt; Identify and pursue net-new strategic enterprise accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Value Selling:\u0026lt;/strong\u0026gt; Implement a consultative sales approach to uncover priority business challenges and utilize value-based solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Execution:\u0026lt;/strong\u0026gt; Develop cohesive account plans and strategies that align internal and external stakeholders, enabling teams to execute seamlessly across multiple workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with internal leadership, customer success, and product teams to ensure a seamless, high-touch client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Insight Integration:\u0026lt;/strong\u0026gt; Educate clients on digital and engagement trends, positioning Braze as an essential strategic partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Utilize Salesforce.com, Clari, and modern revenue management tools to manage sales pipelines and maintain accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are \u0026amp;amp; What You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in strategic SaaS sales focusing on large enterprise clients, with a total of 10+ years of overall industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Industry Focus:\u0026lt;/strong\u0026gt; Proven track record working with household-name brands in media, entertainment, gaming, or sports, with deep domain familiarity in streaming, news media, or sports betting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen \u0026amp;amp; EQ:\u0026lt;/strong\u0026gt; Exceptional business acumen paired with high emotional intelligence (EQ), essential for driving trust and rapport both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Leadership:\u0026lt;/strong\u0026gt; Skilled at setting a compelling vision and strategy that enables team members to activate and execute across multiple threads, even when you aren\u0026#39;t present.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;M\u0026amp;amp;A Agility:\u0026lt;/strong\u0026gt; Comfortable navigating fast-moving, highly dynamic industry environments frequently reshaped by mergers, acquisitions, and restructuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth \u0026amp;amp; Retention Mastery:\u0026lt;/strong\u0026gt; Proven ability to defend and retain high-value account ecosystems while simultaneously uncovering net-new revenue streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology:\u0026lt;/strong\u0026gt; Deep expertise in complex solution selling, Business Value Assessments, and Value Selling frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Prospecting:\u0026lt;/strong\u0026gt; Demonstrated skill in sourcing, cold-outreach, and landing net-new enterprise logos through targeted outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and executive presentation skills for articulating complex technical and business concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech \u0026amp;amp; Tool Adaptability:\u0026lt;/strong\u0026gt; Proficient with Salesforce.com or similar CRMs, sales technology stacks, and emerging cloud applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Navigation:\u0026lt;/strong\u0026gt; Strong networking capabilities with a knack for navigating matrixed enterprise organizations to identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trend Awareness:\u0026lt;/strong\u0026gt; Fully up-to-date on digital, application, and mobile engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobility:\u0026lt;/strong\u0026gt; Willingness to travel as needed for key client engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year, with an expected On Target Earnings (OTE) between $219,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171470/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7818850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3413800,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7818850,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1306","title":"Senior Business Development Representative","company_name":"Braze","first_published":"2026-04-16T08:52:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7818850/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8195767","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3546966,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8195767,"updated_at":"2026-09-16T07:41:46-04:00","requisition_id":"R1806","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-09-14T06:10:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager in our Scale team you will work closely with agile, technology-focused brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills, ideally you have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a minimum 5 years of relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8195767/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8188066","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3543210,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8188066,"updated_at":"2026-09-16T07:39:00-04:00","requisition_id":"R1796","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-09-14T06:12:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager in our Enterprise team you will work closely with high profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills, ideally you have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a minimum 5 years of relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8188066/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8177564","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3538934,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8177564,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1779","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-09-04T05:56:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではタイミー、コスモ石油、マネーフォワード、freee、サンリオ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Braze Senior Customer Success Manager you will work closely with some of the most innovative brands in Japan to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own client renewals, retention and net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic and technical guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Delivery Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills (Japanese), business proficient English, coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with companies of all sizes who want to elevate their customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8177564/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8090590","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3505206,"location":{"name":"Seoul"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8090590,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1635","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-07-28T22:56:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Manager based in Seoul, you will work primarily with Resellers to help their clients realise value from their investment in Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze Reseller team to drive renewals of Reseller customers, retention and net retention targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the primary Customer Success point of contact for our reseller teams and trusted advisor at Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio spanning multiple reseller partners in parallel, each with its own governance cadence, technical maturity and customer mix.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the commercial owners at Braze, taking a lead role to ensure excellent customer experience and commercial alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your reseller teams and customers, providing strategic guidance, enablement, and day-to-day advice to help them help their clients meet their business objectives with Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer communities in our key markets, including reseller- and existing-customer-facing community events and sessions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your reseller partners, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your partner’s customers product usage through use of platforms such as; Gainsight, Looker and Salesforce to identify opportunities and risks to account health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with our reseller teams via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work as a neutral, even-handed partner across our full reseller ecosystem, holding every partner to consistent standards and maintaining the trust of each of them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for our reseller’s customers, soliciting and synthesizing customer product feedback to contribute to product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for\u0026amp;nbsp; your reseller teams to maximize their product proficiency, running reseller enablement sessions yourself, and identifying new or unused Braze features that could provide value for their customers and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a contact point for strategy, product training inquiries, and day-to-day support for your resellers. You will hold technical conversations directly with reseller teams and coordinate with Technical Support, Industry Solutions, and Deliverability Services to drive escalations through to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is based in Seoul. You will work with our resellers and their customers across South Korea both remotely and onsite, with periodic regional travel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be the main point of contact for Braze Customer Success into South Korea. Business-fluent Korean and professional working English are both essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things. You have an excellent track record in customer success or a related role and are excited to work with complex multinational businesses.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are energetic, proactive and outgoing. You build relationships quickly, get ahead of issues before they land in your inbox, and are comfortable being highly visible with partners and their customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients trust that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge across two or more of the following: SaaS, Mobile, APIs and SDKs, data integration, Marketing Automation, Direct Marketing, Analytics or Programming (HTML, Liquid etc). Our reseller partners are technically sophisticated, so you will need to be comfortable working through platform, integration and data questions directly rather than routing every question elsewhere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Braze is strongly preferred. Experience with a comparable customer engagement or marketing technology platform is a strong alternative. You will be ramping in a market where day-to-day in-person platform coaching is limited, so arriving with existing platform fluency matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of the message channels prevalent in the Korean market e.g. KakaoTalk (AlimTalk / ChinguTalk), LMS/MMS and push.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business-fluent Korean and professional working English. You will operate in Korean with partners and their customers, and in English across Braze’s regional and global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years experience managing complex accounts across multiple senior client stakeholders at a SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or with the Korean market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":109277,"name":"Seoul","location":"Seoul","child_ids":[],"parent_id":209847}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8090590/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8142617","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523875,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8142617,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1713","title":"Senior Customer Success Manager, Industry","company_name":"Braze","first_published":"2026-08-24T16:34:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high-profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing contact with your customers through ad hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot cover every duty you may need to undertake; your line manager may ask you to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow-up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high-value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills; ideally, you have significant project management experience and/or formal certifications (PMP, Agile, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example, Onboarding, Customer Success, Implementations, or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $125,000/year, with an expected On Target Earnings (OTE) between $95,000 and $149,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8142617/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155117","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523875,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155117,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1713","title":"Senior Customer Success Manager, Industry","company_name":"Braze","first_published":"2026-08-24T16:34:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high-profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing contact with your customers through ad hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot cover every duty you may need to undertake; your line manager may ask you to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow-up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high-value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills; ideally, you have significant project management experience and/or formal certifications (PMP, Agile, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example, Onboarding, Customer Success, Implementations, or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,000 and $132,000/year, with an expected On Target Earnings (OTE) between $99,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155117/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155119","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523875,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155119,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1713","title":"Senior Customer Success Manager, Industry","company_name":"Braze","first_published":"2026-08-24T16:34:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high-profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing contact with your customers through ad hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot cover every duty you may need to undertake; your line manager may ask you to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow-up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high-value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills; ideally, you have significant project management experience and/or formal certifications (PMP, Agile, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example, Onboarding, Customer Success, Implementations, or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $76,000 and $119,000/year, with an expected On Target Earnings (OTE) between $90,000 and $141,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155119/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155118","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523875,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155118,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1713","title":"Senior Customer Success Manager, Industry","company_name":"Braze","first_published":"2026-08-24T16:34:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high-profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing contact with your customers through ad hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot cover every duty you may need to undertake; your line manager may ask you to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow-up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high-value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills; ideally, you have significant project management experience and/or formal certifications (PMP, Agile, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example, Onboarding, Customer Success, Implementations, or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,000 and $132,000/year, with an expected On Target Earnings (OTE) between $99,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155118/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8161761","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3532347,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8161761,"updated_at":"2026-09-19T04:02:05-04:00","requisition_id":"R1748","title":"Senior Customer Success Manager (Thai Speaking)","company_name":"Braze","first_published":"2026-08-28T04:16:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager in our Enterprise team you will work closely with high profile established brands\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;to help them realize value from their investment in Braze.\u0026amp;nbsp; \u0026lt;strong\u0026gt;This role will work mainly with customers in Thailand.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills, ideally you have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Fluency in Thai\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8161761/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8177660","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3538972,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8177660,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1778","title":"Senior Delivery Manager","company_name":"Braze","first_published":"2026-09-04T05:59:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our mission is to help customers grow by driving value, delivering world-class support, challenging the status quo and creating solutions for business needs and outcomes. We create long-term partnerships with our customers that are built on trust. We’ve got a talented team of Expert Services experts dedicated to help customers get the most value out of Braze. We succeed by making others successful – providing a great customer experience, and we support each other along the way. To achieve this goal, we’re looking for a passionate Delivery Manager.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Delivery Manager for our Expert Services team, you will own the critical early phase of the customer lifecycle, onboarding Braze’s new clients. You will be responsible for rapidly understanding each client’s business requirements and driving them to realise a fast time-to-value from their investment in Braze as efficiently as possible. Working alongside Customer Success Managers and Solutions Architects you’ll project manage delivery of many onboardings against both CRM and technical requirements to achieve key client milestones efficiently as possible.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to bring your extensive experience as a consultant, implementation expert, project manager, business analyst or client success professional along with a high level of curiosity and focus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;CORE RESPONSIBILITIES:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Project manage a portfolio of customer onboardings to successful outcomes, accelerating Time to Value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and manage internal stakeholders in support of fostering a cohesive and compelling customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with customer stakeholders to quickly understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively deliver engaging enablement training and workshops on both strategic and technical topics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of technical workstreams in onboarding projects and work directly with client side product and engineering stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Where required, tailor 1:1 onsite and remote onboardings to meet client needs and exceed expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive early adoption, setting KPIs and success metrics for ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and document client scope, integration approaches and stakeholder roles \u0026amp;amp; hierarchy to ensure successful transitions to the Customer Success Manager team after onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design and improvement of processes and materials that enhance efficiency and customer experience during onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Where required, coordinate effectively with client agencies and third parties to drive desired outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience in a client-facing work environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with project management and preferably technical implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a high level of intellectual curiosity and the ability to constantly learn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem diagnosis and creative problem-solving skills with the desire and ability to identify, and help implement changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening and verbal communication skills: you will need to to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage conflicting priorities and thrive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a good collaborator and can motivate or maintain enthusiasm throughout the onboarding engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrated interest/experience in one or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8177660/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7997909","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467475,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997909,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1469","title":"Senior Director, Creative","company_name":"Braze","first_published":"2026-06-11T16:22:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking. Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Leadership, Team Building \u0026amp;amp; Talent Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act decisively when performance does not meet expectations—making changes quickly, thoughtfully, and in service of the team’s long-term health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push leadership downward, enabling designers and emerging leads to operate with confidence and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear growth paths, expectations, and feedback mechanisms for all levels of the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Systems, Process \u0026amp;amp; Operational Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative Ops and Marketing Ops to ensure design processes scale with organizational growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance craft excellence with operational rigor, making “great work, done efficiently” the standard\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategic \u0026amp;amp; Conceptual Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with the strategy function within the Creative and Brand team to ensure design is rooted in clear strategic intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights, positioning, and brand frameworks into compelling, scalable visual systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pressure-test strategy through a design lens—helping refine ideas into clear, emotionally resonant expressions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure design work ladders back to brand and business objectives, not just aesthetic goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategy Partnership \u0026amp;amp; Integration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a creative counterpart to strategy leadership, collaborating early to shape creative direction and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design team operates from shared strategic frameworks, not isolated project briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help codify the strategy into clear visual guidance that enables faster, more confident execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface and resolve misalignment between strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional \u0026amp;amp; Executive Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate upward by partnering with senior leadership and executives to align design strategy with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate across marketing by building trusted relationships with Brand, Product Marketing, Demand, Events, Content, and Comms teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final decision-maker on visual direction for the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate cross-functional needs and creative risks before they arise—and build processes to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the design function as a strategic partner, not just a service function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Creative Oversight \u0026amp;amp; Craft\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the visual identity and design systems for the brand across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide creative direction across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Brand and campaign design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Website and digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event and experiential marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid media, OOH, and motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal-facing brand materials and presentations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with motion designers to integrate movement into the brand system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee freelancers, vendors, and production partners to ensure consistency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step into hands-on design selectively when strategic or conceptual leadership is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional design experience, with senior leadership responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of people management experience, including building and evolving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build conceptually strong, high-performing creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinker who connects design decisions to brand and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable making difficult people decisions in the service of quality and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in both agency and client-side environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident partnering with developers, strategists, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The design team consistently delivers conceptually strong, visually compelling work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear systems exist for how design work is conceived, executed, reviewed, and delivered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior leaders are growing into meaningful ownership roles, reducing dependency on senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance issues are addressed quickly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy and design are tightly integrated, with fewer downstream misalignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners view design as a strategic thought partner, not just an execution arm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The brand feels cohesive, intentional, and emotionally resonant across every touchpoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,000 and $215,000/year, with an expected On Target Earnings (OTE) between $172,000 and $256,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7997909/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7993317","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467475,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7993317,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1469","title":"Senior Director, Creative","company_name":"Braze","first_published":"2026-06-11T16:22:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking. Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Leadership, Team Building \u0026amp;amp; Talent Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act decisively when performance does not meet expectations—making changes quickly, thoughtfully, and in service of the team’s long-term health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push leadership downward, enabling designers and emerging leads to operate with confidence and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear growth paths, expectations, and feedback mechanisms for all levels of the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Systems, Process \u0026amp;amp; Operational Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative Ops and Marketing Ops to ensure design processes scale with organizational growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance craft excellence with operational rigor, making “great work, done efficiently” the standard\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategic \u0026amp;amp; Conceptual Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with the strategy function within the Creative and Brand team to ensure design is rooted in clear strategic intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights, positioning, and brand frameworks into compelling, scalable visual systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pressure-test strategy through a design lens—helping refine ideas into clear, emotionally resonant expressions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure design work ladders back to brand and business objectives, not just aesthetic goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategy Partnership \u0026amp;amp; Integration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a creative counterpart to strategy leadership, collaborating early to shape creative direction and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design team operates from shared strategic frameworks, not isolated project briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help codify the strategy into clear visual guidance that enables faster, more confident execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface and resolve misalignment between strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional \u0026amp;amp; Executive Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate upward by partnering with senior leadership and executives to align design strategy with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate across marketing by building trusted relationships with Brand, Product Marketing, Demand, Events, Content, and Comms teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final decision-maker on visual direction for the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate cross-functional needs and creative risks before they arise—and build processes to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the design function as a strategic partner, not just a service function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Creative Oversight \u0026amp;amp; Craft\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the visual identity and design systems for the brand across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide creative direction across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Brand and campaign design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Website and digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event and experiential marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid media, OOH, and motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal-facing brand materials and presentations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with motion designers to integrate movement into the brand system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee freelancers, vendors, and production partners to ensure consistency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step into hands-on design selectively when strategic or conceptual leadership is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional design experience, with senior leadership responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of people management experience, including building and evolving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build conceptually strong, high-performing creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinker who connects design decisions to brand and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable making difficult people decisions in the service of quality and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in both agency and client-side environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident partnering with developers, strategists, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The design team consistently delivers conceptually strong, visually compelling work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear systems exist for how design work is conceived, executed, reviewed, and delivered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior leaders are growing into meaningful ownership roles, reducing dependency on senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance issues are addressed quickly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy and design are tightly integrated, with fewer downstream misalignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners view design as a strategic thought partner, not just an execution arm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The brand feels cohesive, intentional, and emotionally resonant across every touchpoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $194,000/year, with an expected On Target Earnings (OTE) between $155,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7993317/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7997907","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467475,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997907,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1469","title":"Senior Director, Creative","company_name":"Braze","first_published":"2026-06-11T16:22:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking. Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Leadership, Team Building \u0026amp;amp; Talent Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act decisively when performance does not meet expectations—making changes quickly, thoughtfully, and in service of the team’s long-term health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push leadership downward, enabling designers and emerging leads to operate with confidence and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear growth paths, expectations, and feedback mechanisms for all levels of the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Systems, Process \u0026amp;amp; Operational Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative Ops and Marketing Ops to ensure design processes scale with organizational growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance craft excellence with operational rigor, making “great work, done efficiently” the standard\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategic \u0026amp;amp; Conceptual Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with the strategy function within the Creative and Brand team to ensure design is rooted in clear strategic intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights, positioning, and brand frameworks into compelling, scalable visual systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pressure-test strategy through a design lens—helping refine ideas into clear, emotionally resonant expressions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure design work ladders back to brand and business objectives, not just aesthetic goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategy Partnership \u0026amp;amp; Integration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a creative counterpart to strategy leadership, collaborating early to shape creative direction and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design team operates from shared strategic frameworks, not isolated project briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help codify the strategy into clear visual guidance that enables faster, more confident execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface and resolve misalignment between strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional \u0026amp;amp; Executive Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate upward by partnering with senior leadership and executives to align design strategy with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate across marketing by building trusted relationships with Brand, Product Marketing, Demand, Events, Content, and Comms teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final decision-maker on visual direction for the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate cross-functional needs and creative risks before they arise—and build processes to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the design function as a strategic partner, not just a service function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Creative Oversight \u0026amp;amp; Craft\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the visual identity and design systems for the brand across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide creative direction across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Brand and campaign design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Website and digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event and experiential marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid media, OOH, and motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal-facing brand materials and presentations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with motion designers to integrate movement into the brand system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee freelancers, vendors, and production partners to ensure consistency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step into hands-on design selectively when strategic or conceptual leadership is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional design experience, with senior leadership responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of people management experience, including building and evolving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build conceptually strong, high-performing creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinker who connects design decisions to brand and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable making difficult people decisions in the service of quality and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in both agency and client-side environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident partnering with developers, strategists, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The design team consistently delivers conceptually strong, visually compelling work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear systems exist for how design work is conceived, executed, reviewed, and delivered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior leaders are growing into meaningful ownership roles, reducing dependency on senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance issues are addressed quickly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy and design are tightly integrated, with fewer downstream misalignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners view design as a strategic thought partner, not just an execution arm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The brand feels cohesive, intentional, and emotionally resonant across every touchpoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,000 and $215,000/year, with an expected On Target Earnings (OTE) between $172,000 and $256,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7997907/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7997900","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3467475,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7997900,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1469","title":"Senior Director, Creative","company_name":"Braze","first_published":"2026-06-11T16:22:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking. Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Leadership, Team Building \u0026amp;amp; Talent Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act decisively when performance does not meet expectations—making changes quickly, thoughtfully, and in service of the team’s long-term health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push leadership downward, enabling designers and emerging leads to operate with confidence and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear growth paths, expectations, and feedback mechanisms for all levels of the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Systems, Process \u0026amp;amp; Operational Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative Ops and Marketing Ops to ensure design processes scale with organizational growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance craft excellence with operational rigor, making “great work, done efficiently” the standard\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategic \u0026amp;amp; Conceptual Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with the strategy function within the Creative and Brand team to ensure design is rooted in clear strategic intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights, positioning, and brand frameworks into compelling, scalable visual systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pressure-test strategy through a design lens—helping refine ideas into clear, emotionally resonant expressions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure design work ladders back to brand and business objectives, not just aesthetic goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Strategy Partnership \u0026amp;amp; Integration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a creative counterpart to strategy leadership, collaborating early to shape creative direction and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design team operates from shared strategic frameworks, not isolated project briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help codify the strategy into clear visual guidance that enables faster, more confident execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface and resolve misalignment between strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional \u0026amp;amp; Executive Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate upward by partnering with senior leadership and executives to align design strategy with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate across marketing by building trusted relationships with Brand, Product Marketing, Demand, Events, Content, and Comms teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final decision-maker on visual direction for the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate cross-functional needs and creative risks before they arise—and build processes to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the design function as a strategic partner, not just a service function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Creative Oversight \u0026amp;amp; Craft\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the visual identity and design systems for the brand across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide creative direction across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Brand and campaign design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Website and digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event and experiential marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid media, OOH, and motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal-facing brand materials and presentations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with motion designers to integrate movement into the brand system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee freelancers, vendors, and production partners to ensure consistency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step into hands-on design selectively when strategic or conceptual leadership is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional design experience, with senior leadership responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of people management experience, including building and evolving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build conceptually strong, high-performing creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinker who connects design decisions to brand and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable making difficult people decisions in the service of quality and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in both agency and client-side environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident partnering with developers, strategists, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The design team consistently delivers conceptually strong, visually compelling work at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear systems exist for how design work is conceived, executed, reviewed, and delivered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior leaders are growing into meaningful ownership roles, reducing dependency on senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance issues are addressed quickly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy and design are tightly integrated, with fewer downstream misalignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners view design as a strategic thought partner, not just an execution arm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The brand feels cohesive, intentional, and emotionally resonant across every touchpoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,000 and $205,000/year, with an expected On Target Earnings (OTE) between $163,000 and $245,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7997900/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089828","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3504751,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089828,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1634","title":"Senior Director, GTM Product Marketing","company_name":"Braze","first_published":"2026-07-28T12:29:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. From cross-channel messaging and journey orchestration to AI-powered experimentation and optimization, we put market-leading AI in the hands of marketers in one of the most dynamic categories in software. We\u0026#39;re growing fast and expanding globally, and this role sits right at the center of how we bring that innovation to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core Product Marketing team defines how the world understands our products. This role is about what happens next: turning that messaging and positioning into a field narrative that wins. You\u0026#39;ll be the connective tissue between Product Marketing and the GTM organization — the person who makes sure everything we bring to market is visible, understandable, and sellable across Sales, Sales Engineering, Customer Success, and Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You\u0026#39;ll lead a small, agile team of GTM PMMs while staying hands-on in the work yourself — and you\u0026#39;ll have the runway to grow that team and your scope as Braze scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The field narrative:\u0026amp;nbsp;Take the core messaging and positioning built by the PMM team and shape it into a compelling, coherent story the field can carry into every conversation — by persona, segment, and stage of the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The playbook, and how product information reaches the field:\u0026amp;nbsp;You own the system by which our products become legible to the GTM org: the plays, narratives, assets, and channels that ensure every seller knows what we offer, who it\u0026#39;s for, why it matters now, and how to win against the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology \u0026amp;amp; services delivery partner GTM:\u0026amp;nbsp;Own how we go to market \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our technology and services delivery partners — enabling them on our products and narrative, partnering strategically on launches and programs, building joint go-to-market motions, and aligning priorities so that our success and our partners\u0026#39; success reinforce each other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze Services Marketing:\u0026amp;nbsp;Own the GTM narrative for our in-house services — support, onboarding, and education — and articulate the distinct value of Braze-delivered services to our customers as a meaningful differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, agile, growing team:\u0026amp;nbsp;Lead and develop a team of GTM PMMs, setting priorities, raising the bar on craft, and building the foundation for a function that will scale globally over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with field leadership every day. Work hand-in-hand with Sales, Solutions Consultants, and CS leaders to understand where deals stall, what reps need, and how to translate product value into language that moves opportunities forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology into the language of our buyers — and coach the field to do the same: You make hard things simple without making them shallow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier — judiciously:\u0026amp;nbsp;You\u0026#39;re AI-literate and fluent in how AI is reshaping both martech and the practice of marketing. You know when AI meaningfully accelerates the work and when human judgment has to lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize ruthlessly:\u0026amp;nbsp;Focus your team\u0026#39;s energy on the narratives, launches, and plays that move the needle for the business — and have the judgment and the spine to say no to the rest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers:\u0026amp;nbsp;You treat customer time as a priority, not a luxury, and you bring what you learn back into the messaging, the playbook, and the roadmap conversation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You can measure and report on your work, and you hold yourself accountable to business outcomes — not activity. Success in this role is measured against pipeline, product adoption, pipeline progression, and overall program impact, and you\u0026#39;ll be expected to show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A marketer who loves working with Sales and Customer Success. You\u0026#39;re energized by the field, not protective of distance from it. The field trusts you as a subject-matter expert; Marketing trusts you as a strategic, thoughtful partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A messaging craftsperson. You can take a positioning doc and a complex product and turn it into something sharp, memorable, and sales-ready. Strong messaging chops are non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the sales motion. You understand how deals actually get done and build for the way the field really sells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply curious. You ask why. You dig into the product, the market, the competition, and the customer until you understand them well enough to make them simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer and presenter. You write with clarity and edge, and you can command a room — a sales kickoff stage, an exec readout, or a field enablement session\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You bring deep experience in the martech space, including a strong grasp of AI innovations and the competitive landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp prioritizer and a builder of trust across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Product Marketing, GTM/field marketing, or a closely related GTM function, including experience leading and developing people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building field-facing narratives and enablement that demonstrably influenced pipeline, deal velocity, or win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS, ideally in martech, with strong command of the competitive and AI landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technology into buyer-ready language — and to help a field organization do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint go-to-market motions with technology or services delivery partners — enabling partners, aligning priorities, and partnering on launches and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and bring order to ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in marketing as a craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;THE DETAILS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $236,000/year, with an expected On Target Earnings (OTE) between $182,000 and $272,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089828/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089829","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3504751,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089829,"updated_at":"2026-09-16T09:59:07-04:00","requisition_id":"R1634","title":"Senior Director, GTM Product Marketing","company_name":"Braze","first_published":"2026-07-28T12:29:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. From cross-channel messaging and journey orchestration to AI-powered experimentation and optimization, we put market-leading AI in the hands of marketers in one of the most dynamic categories in software. We\u0026#39;re growing fast and expanding globally, and this role sits right at the center of how we bring that innovation to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core Product Marketing team defines how the world understands our products. This role is about what happens next: turning that messaging and positioning into a field narrative that wins. You\u0026#39;ll be the connective tissue between Product Marketing and the GTM organization — the person who makes sure everything we bring to market is visible, understandable, and sellable across Sales, Sales Engineering, Customer Success, and Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You\u0026#39;ll lead a small, agile team of GTM PMMs while staying hands-on in the work yourself — and you\u0026#39;ll have the runway to grow that team and your scope as Braze scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The field narrative:\u0026amp;nbsp;Take the core messaging and positioning built by the PMM team and shape it into a compelling, coherent story the field can carry into every conversation — by persona, segment, and stage of the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The playbook, and how product information reaches the field:\u0026amp;nbsp;You own the system by which our products become legible to the GTM org: the plays, narratives, assets, and channels that ensure every seller knows what we offer, who it\u0026#39;s for, why it matters now, and how to win against the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology \u0026amp;amp; services delivery partner GTM:\u0026amp;nbsp;Own how we go to market \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our technology and services delivery partners — enabling them on our products and narrative, partnering strategically on launches and programs, building joint go-to-market motions, and aligning priorities so that our success and our partners\u0026#39; success reinforce each other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze Services Marketing:\u0026amp;nbsp;Own the GTM narrative for our in-house services — support, onboarding, and education — and articulate the distinct value of Braze-delivered services to our customers as a meaningful differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, agile, growing team:\u0026amp;nbsp;Lead and develop a team of GTM PMMs, setting priorities, raising the bar on craft, and building the foundation for a function that will scale globally over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with field leadership every day. Work hand-in-hand with Sales, Solutions Consultants, and CS leaders to understand where deals stall, what reps need, and how to translate product value into language that moves opportunities forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology into the language of our buyers — and coach the field to do the same: You make hard things simple without making them shallow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier — judiciously:\u0026amp;nbsp;You\u0026#39;re AI-literate and fluent in how AI is reshaping both martech and the practice of marketing. You know when AI meaningfully accelerates the work and when human judgment has to lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize ruthlessly:\u0026amp;nbsp;Focus your team\u0026#39;s energy on the narratives, launches, and plays that move the needle for the business — and have the judgment and the spine to say no to the rest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers:\u0026amp;nbsp;You treat customer time as a priority, not a luxury, and you bring what you learn back into the messaging, the playbook, and the roadmap conversation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You can measure and report on your work, and you hold yourself accountable to business outcomes — not activity. Success in this role is measured against pipeline, product adoption, pipeline progression, and overall program impact, and you\u0026#39;ll be expected to show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A marketer who loves working with Sales and Customer Success. You\u0026#39;re energized by the field, not protective of distance from it. The field trusts you as a subject-matter expert; Marketing trusts you as a strategic, thoughtful partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A messaging craftsperson. You can take a positioning doc and a complex product and turn it into something sharp, memorable, and sales-ready. Strong messaging chops are non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the sales motion. You understand how deals actually get done and build for the way the field really sells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply curious. You ask why. You dig into the product, the market, the competition, and the customer until you understand them well enough to make them simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer and presenter. You write with clarity and edge, and you can command a room — a sales kickoff stage, an exec readout, or a field enablement session\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You bring deep experience in the martech space, including a strong grasp of AI innovations and the competitive landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp prioritizer and a builder of trust across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Product Marketing, GTM/field marketing, or a closely related GTM function, including experience leading and developing people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building field-facing narratives and enablement that demonstrably influenced pipeline, deal velocity, or win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS, ideally in martech, with strong command of the competitive and AI landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technology into buyer-ready language — and to help a field organization do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint go-to-market motions with technology or services delivery partners — enabling partners, aligning priorities, and partnering on launches and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and bring order to ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in marketing as a craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;THE DETAILS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $245,000/year, with an expected On Target Earnings (OTE) between $191,000 and $273,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089829/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089827","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3504751,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089827,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1634","title":"Senior Director, GTM Product Marketing","company_name":"Braze","first_published":"2026-07-28T12:29:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. From cross-channel messaging and journey orchestration to AI-powered experimentation and optimization, we put market-leading AI in the hands of marketers in one of the most dynamic categories in software. We\u0026#39;re growing fast and expanding globally, and this role sits right at the center of how we bring that innovation to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core Product Marketing team defines how the world understands our products. This role is about what happens next: turning that messaging and positioning into a field narrative that wins. You\u0026#39;ll be the connective tissue between Product Marketing and the GTM organization — the person who makes sure everything we bring to market is visible, understandable, and sellable across Sales, Sales Engineering, Customer Success, and Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You\u0026#39;ll lead a small, agile team of GTM PMMs while staying hands-on in the work yourself — and you\u0026#39;ll have the runway to grow that team and your scope as Braze scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The field narrative:\u0026amp;nbsp;Take the core messaging and positioning built by the PMM team and shape it into a compelling, coherent story the field can carry into every conversation — by persona, segment, and stage of the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The playbook, and how product information reaches the field:\u0026amp;nbsp;You own the system by which our products become legible to the GTM org: the plays, narratives, assets, and channels that ensure every seller knows what we offer, who it\u0026#39;s for, why it matters now, and how to win against the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology \u0026amp;amp; services delivery partner GTM:\u0026amp;nbsp;Own how we go to market \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our technology and services delivery partners — enabling them on our products and narrative, partnering strategically on launches and programs, building joint go-to-market motions, and aligning priorities so that our success and our partners\u0026#39; success reinforce each other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze Services Marketing:\u0026amp;nbsp;Own the GTM narrative for our in-house services — support, onboarding, and education — and articulate the distinct value of Braze-delivered services to our customers as a meaningful differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, agile, growing team:\u0026amp;nbsp;Lead and develop a team of GTM PMMs, setting priorities, raising the bar on craft, and building the foundation for a function that will scale globally over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with field leadership every day. Work hand-in-hand with Sales, Solutions Consultants, and CS leaders to understand where deals stall, what reps need, and how to translate product value into language that moves opportunities forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology into the language of our buyers — and coach the field to do the same: You make hard things simple without making them shallow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier — judiciously:\u0026amp;nbsp;You\u0026#39;re AI-literate and fluent in how AI is reshaping both martech and the practice of marketing. You know when AI meaningfully accelerates the work and when human judgment has to lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize ruthlessly:\u0026amp;nbsp;Focus your team\u0026#39;s energy on the narratives, launches, and plays that move the needle for the business — and have the judgment and the spine to say no to the rest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers:\u0026amp;nbsp;You treat customer time as a priority, not a luxury, and you bring what you learn back into the messaging, the playbook, and the roadmap conversation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You can measure and report on your work, and you hold yourself accountable to business outcomes — not activity. Success in this role is measured against pipeline, product adoption, pipeline progression, and overall program impact, and you\u0026#39;ll be expected to show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A marketer who loves working with Sales and Customer Success. You\u0026#39;re energized by the field, not protective of distance from it. The field trusts you as a subject-matter expert; Marketing trusts you as a strategic, thoughtful partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A messaging craftsperson. You can take a positioning doc and a complex product and turn it into something sharp, memorable, and sales-ready. Strong messaging chops are non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the sales motion. You understand how deals actually get done and build for the way the field really sells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply curious. You ask why. You dig into the product, the market, the competition, and the customer until you understand them well enough to make them simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer and presenter. You write with clarity and edge, and you can command a room — a sales kickoff stage, an exec readout, or a field enablement session\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You bring deep experience in the martech space, including a strong grasp of AI innovations and the competitive landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp prioritizer and a builder of trust across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Product Marketing, GTM/field marketing, or a closely related GTM function, including experience leading and developing people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building field-facing narratives and enablement that demonstrably influenced pipeline, deal velocity, or win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS, ideally in martech, with strong command of the competitive and AI landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technology into buyer-ready language — and to help a field organization do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint go-to-market motions with technology or services delivery partners — enabling partners, aligning priorities, and partnering on launches and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and bring order to ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in marketing as a craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;THE DETAILS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $224,000/year, with an expected On Target Earnings (OTE) between $171,000 and $257,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089827/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089479","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3504751,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089479,"updated_at":"2026-09-16T09:58:21-04:00","requisition_id":"R1634","title":"Senior Director, GTM Product Marketing","company_name":"Braze","first_published":"2026-07-28T12:29:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. From cross-channel messaging and journey orchestration to AI-powered experimentation and optimization, we put market-leading AI in the hands of marketers in one of the most dynamic categories in software. We\u0026#39;re growing fast and expanding globally, and this role sits right at the center of how we bring that innovation to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core Product Marketing team defines how the world understands our products. This role is about what happens next: turning that messaging and positioning into a field narrative that wins. You\u0026#39;ll be the connective tissue between Product Marketing and the GTM organization — the person who makes sure everything we bring to market is visible, understandable, and sellable across Sales, Sales Engineering, Customer Success, and Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You\u0026#39;ll lead a small, agile team of GTM PMMs while staying hands-on in the work yourself — and you\u0026#39;ll have the runway to grow that team and your scope as Braze scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The field narrative:\u0026amp;nbsp;Take the core messaging and positioning built by the PMM team and shape it into a compelling, coherent story the field can carry into every conversation — by persona, segment, and stage of the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The playbook, and how product information reaches the field:\u0026amp;nbsp;You own the system by which our products become legible to the GTM org: the plays, narratives, assets, and channels that ensure every seller knows what we offer, who it\u0026#39;s for, why it matters now, and how to win against the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology \u0026amp;amp; services delivery partner GTM:\u0026amp;nbsp;Own how we go to market \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our technology and services delivery partners — enabling them on our products and narrative, partnering strategically on launches and programs, building joint go-to-market motions, and aligning priorities so that our success and our partners\u0026#39; success reinforce each other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze Services Marketing:\u0026amp;nbsp;Own the GTM narrative for our in-house services — support, onboarding, and education — and articulate the distinct value of Braze-delivered services to our customers as a meaningful differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, agile, growing team:\u0026amp;nbsp;Lead and develop a team of GTM PMMs, setting priorities, raising the bar on craft, and building the foundation for a function that will scale globally over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with field leadership every day. Work hand-in-hand with Sales, Solutions Consultants, and CS leaders to understand where deals stall, what reps need, and how to translate product value into language that moves opportunities forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology into the language of our buyers — and coach the field to do the same: You make hard things simple without making them shallow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier — judiciously:\u0026amp;nbsp;You\u0026#39;re AI-literate and fluent in how AI is reshaping both martech and the practice of marketing. You know when AI meaningfully accelerates the work and when human judgment has to lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize ruthlessly:\u0026amp;nbsp;Focus your team\u0026#39;s energy on the narratives, launches, and plays that move the needle for the business — and have the judgment and the spine to say no to the rest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers:\u0026amp;nbsp;You treat customer time as a priority, not a luxury, and you bring what you learn back into the messaging, the playbook, and the roadmap conversation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You can measure and report on your work, and you hold yourself accountable to business outcomes — not activity. Success in this role is measured against pipeline, product adoption, pipeline progression, and overall program impact, and you\u0026#39;ll be expected to show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A marketer who loves working with Sales and Customer Success. You\u0026#39;re energized by the field, not protective of distance from it. The field trusts you as a subject-matter expert; Marketing trusts you as a strategic, thoughtful partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A messaging craftsperson. You can take a positioning doc and a complex product and turn it into something sharp, memorable, and sales-ready. Strong messaging chops are non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the sales motion. You understand how deals actually get done and build for the way the field really sells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply curious. You ask why. You dig into the product, the market, the competition, and the customer until you understand them well enough to make them simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer and presenter. You write with clarity and edge, and you can command a room — a sales kickoff stage, an exec readout, or a field enablement session\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You bring deep experience in the martech space, including a strong grasp of AI innovations and the competitive landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp prioritizer and a builder of trust across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Product Marketing, GTM/field marketing, or a closely related GTM function, including experience leading and developing people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building field-facing narratives and enablement that demonstrably influenced pipeline, deal velocity, or win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS, ideally in martech, with strong command of the competitive and AI landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technology into buyer-ready language — and to help a field organization do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint go-to-market motions with technology or services delivery partners — enabling partners, aligning priorities, and partnering on launches and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and bring order to ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in marketing as a craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;THE DETAILS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $245,000/year, with an expected On Target Earnings (OTE) between $191,000 and $273,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089479/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8212960","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3554384,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8212960,"updated_at":"2026-09-18T20:21:20-04:00","requisition_id":"R1829","title":"Senior Director, Marketing","company_name":"Braze","first_published":"2026-09-18T20:21:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking for a Marketing leader to elevate and execute our regional marketing strategy in Japan. Reporting to the VP of APAC Demand Generation, this role will develop region-specific marketing programs focused on new business acquisition for Japan through a portfolio of programs designed to create and capture demand.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role will be responsible for creating market development plans, inbound marketing campaigns, high touch activations, events, and ABM outbound motions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work cross-functionally to implement and expand digital \u0026amp;amp; field marketing campaigns and processes, and apply a geo-centric strategy that supports local teams’ revenue attainment. The role requires a strong and differentiated marketing background, experience working in a matrixed environment, utmost organization of priorities, and the ability to empathize with, and advocate for the Japan region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the Japan Regional Marketing strategy and ensure execution delivers on revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Japan Sales, Partnership, and Success leaders, as well as the Global Marketing teams, to develop and build programs that are scalable and predictable for the Japan region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the voice of the region with respect to regional nuances and differentiators to/from the field that will allow for a constant feedback loop, externally and internally, to iterate and evolve programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create repeatable, predictable programs that build off of global demand generation activities–from concept and implementation to optimization and ensure activations continue to scale across channels (online and offline) to expand the Braze footprint in the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a thought leader for the brand and serve as a host of specific activations, as well as co-lead custom programs with local leadership; deep knowledge of demo environments and market positioning capabilities are a must.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver on demand generation metrics and OKRs with a laser focus on data, specifically leading the local forecasting, measurement, and analysis of the Japan Marketing strategy’s impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel into various markets and interface directly with customers, prospects, and partners to support lead generation and pipeline development efforts including hands-on involvement in execution of live programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years experience in areas of marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with regionalized pipeline generation strategy and implementation, including working closely with Sales, Partnership, and Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with digital marketing, events, account based marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to work with and maintain long-term relationships with peers, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities, and working cross departmentally to create unique solutions to solve them for the benefit of regional programs and/or the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tech and marketing communities; familiarity with SaaS business communities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-growth, high intensity environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel in the region required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8212960/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8072850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489457,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072850,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1562","title":"Senior Email Deliverability Consultant","company_name":"Braze","first_published":"2026-07-17T15:50:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with ISPs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills. They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,500 and $135,000/year, with an expected On Target Earnings (OTE) between $115,000 and $150,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8072850/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8072852","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489457,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072852,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1562","title":"Senior Email Deliverability Consultant","company_name":"Braze","first_published":"2026-07-17T15:50:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with ISPs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills. They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,000 and $103,500/year, with an expected On Target Earnings (OTE) between $110,000 and $145,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8072852/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8051169","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489457,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8051169,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1562","title":"Senior Email Deliverability Consultant","company_name":"Braze","first_published":"2026-07-17T15:50:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with ISPs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills. They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 and $139,500/year, with an expected On Target Earnings (OTE) between $120,000 and $155,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8051169/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8072853","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489457,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072853,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1562","title":"Senior Email Deliverability Consultant","company_name":"Braze","first_published":"2026-07-17T15:50:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with ISPs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills. They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 and $139,500/year, with an expected On Target Earnings (OTE) between $120,000 and $155,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8072853/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8179676","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3539736,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8179676,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1783","title":"Senior Employer Brand \u0026 Employee Experience Specialist","company_name":"Braze","first_published":"2026-09-07T20:57:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Talent Acquisition and Employee Experience are strategic drivers of our company\u0026#39;s success. We are expanding our People Team to drive our culture and talent growth across the APAC region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This hybrid role bridges Employer Branding and Employee Experience. You will act as our regional culture champion while executing recruitment marketing strategies that position us as an employer of choice. Operating cross-functionally across People, Brand, Talent Acquisition, Communications, and Social Impact, you will attract top-tier candidates and design programs that engage, motivate, and retain our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Experience \u0026amp;amp; Culture (APAC)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Culture Championship:\u0026lt;/strong\u0026gt; Tailor global culture programs, mission, vision, and values to resonate with employees across the APAC region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hybrid Workforce Programs:\u0026lt;/strong\u0026gt; Design experiences that foster connection, empathy, and engagement across hybrid teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Core People Initiatives: \u0026lt;/strong\u0026gt;Own regional execution of the new hire buddy program, Employee Resource Groups (ERGs), interest groups, and new hire onboarding swag.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Internal Event Coordination: \u0026lt;/strong\u0026gt;Plan and execute internal events, including office celebrations, company all-hands, and local industry meetups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Feedback \u0026amp;amp; Engagement: \u0026lt;/strong\u0026gt;Monitor regional employee engagement survey insights to identify growth opportunities and enhance workplace appreciation/recognition programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Alignment:\u0026lt;/strong\u0026gt; Collaborate closely with the Workplace Experience team and Global Employee Experience leads to ensure consistent, high-standard experiences across all global offices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employer Branding \u0026amp;amp; Recruitment Marketing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruitment Campaigns: \u0026lt;/strong\u0026gt;Plan and execute virtual and in-person recruitment marketing events, sponsorships, and digital campaigns (social, ads, influencer) to generate qualified candidate pipelines in APAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Content \u0026amp;amp; Channels: \u0026lt;/strong\u0026gt;Develop multi-channel content (ads, blog posts, video shoots, job descriptions) adhering to company brand standards to boost candidate awareness and consideration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accolades \u0026amp;amp; Recognition: \u0026lt;/strong\u0026gt;Partner with Communications and People teams to submit the company for regional workplace awards and amplify achievements internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Talent Community Management: \u0026lt;/strong\u0026gt;Manage and optimize our employer brand presence across talent communities (e.g., LinkedIn, Glassdoor etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Global Inclusion and Opportunity: \u0026lt;/strong\u0026gt;Research and execute new employer branding initiatives that align with Global Inclusion \u0026amp;amp; Opportunity (GIO) and overall hiring efficiency goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience: \u0026lt;/strong\u0026gt;3–5 years of combined experience in employer branding, event coordination, recruitment marketing, talent acquisition, or employee engagement (preferably within a high-growth SaaS or technology company).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration: \u0026lt;/strong\u0026gt;Proven ability to work seamlessly with agencies, designers, producers, and internal global teams across multiple time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project \u0026amp;amp; Event Management: \u0026lt;/strong\u0026gt;Strong project management and organizational skills with a track record of balancing multiple competing priorities in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills:\u0026lt;/strong\u0026gt; Exceptional written, verbal, and visual content development skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proactive Mindset: \u0026lt;/strong\u0026gt;A self-starter who exercises sound judgment, takes initiative, solves problems creatively, and adapts quickly to changing needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Global Flexibility: \u0026lt;/strong\u0026gt;Comfortable collaborating with peers across global regions; ability to travel globally when required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8179676/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8105609","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3511445,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8105609,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1650","title":"Senior GTM Enablement Manager","company_name":"Braze","first_published":"2026-08-05T03:54:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a fast-paced, growth-oriented company and in order to sustain this peak performance, it’s important that our go-to-market teams are highly productive. As a Sr. GTM Enablement Manager, you will report to the Sr. Director of Sales Enablement and your role is to provide our GTM teams in the region with the tools, skills and knowledge to be successful. This role serves as the connective tissue between Braze\u0026#39;s global enablement centre of excellence and APAC\u0026#39;s local sales execution, translating global programs into locally relevant, consistently reinforced enablement that drives measurable impact on the ground.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Regional Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Regional Sales leadership to identify priorities, diagnose business needs, and build enablement programs with deep shared ownership, ensuring adoption at a grassroots level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and maintain a programmatic, recurring skills curriculum across core sales excellence themes including value-based selling, objection handling, competitive differentiation, negotiation, and outreach ensuring consistent upskilling cadence across APAC teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Localise and reinforce global competitive intelligence and differentiation frameworks, partnering with regional sales leaders to identify emerging threats and equip teams with market-ready defensive playbooks and narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a consistent operating rhythm with Sales leaders, providing regular updates, surfacing needs, and reinforcing accountability for program adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive regional execution of enablement programs, ensuring rollout is timely, tracked, and supported through clear communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and report on adoption and performance metrics, closing the loop with leadership to highlight progress and gaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Global Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the regional voice to the GTM Enablement \u0026amp;amp; Productivity team, providing insights and feedback to shape global programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure consistent rollout of global initiatives in-region, adapting only where needed for local effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share adoption data, feedback, and best practices back to global teams to inform program design and scaling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Where appropriate, lead global enablement initiatives, alongside regional responsibilities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years combined experience in Sales, Enablement, Solutions Consulting, Productivity, Operations roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of sales processes, tools, skills, and behaviours, with experience driving value-based selling approaches. Familiarity with formal methodologies such as Force Management’s Command of the Message is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with technical product concepts and the ability to translate complex AI/product narratives into sales-ready messaging and training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and influence skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional relationship management skills with senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to support the development of high-performing sales teams, working in partnership with first-line managers through training, coaching, and reinforcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence when presenting in front of large groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of producing and hosting enablement events, leading advanced sales training, driving adoption of best practices, and measuring the impact of productivity programs at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in ambiguous environments, with the flexibility to pivot quickly to new demands and respond with a high sense of urgency\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership in delivering results with large-scale, cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Learning Management Systems and related systems and processes - Seismic LMS/CMS experience is a bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to conduct analyses, translate results to digestible communications, including messages and presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Light travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business fluent English. Additional languages, especially Korean, are an advantage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88436,"name":"GTM Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8105609/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039735","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039735,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE TEAM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Architecture and Design: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect should possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $248,000/year, with an expected On Target Earnings (OTE) between $207,000 and $310,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039735/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039731","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039731,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE TEAM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Architecture and Design: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect should possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $248,000/year, with an expected On Target Earnings (OTE) between $207,000 and $310,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039731/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039727","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039727,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE TEAM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Architecture and Design: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect should possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $148,000 and $223,000/year, with an expected On Target Earnings (OTE) between $185,000 and $279,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039727/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039383","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039383,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE TEAM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Architecture and Design: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect should possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $236,000/year, with an expected On Target Earnings (OTE) between $197,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039383/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8110018","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3501538,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8110018,"updated_at":"2026-09-16T10:46:16-04:00","requisition_id":"R1622","title":"Senior Lead Systems Engineer","company_name":"Braze","first_published":"2026-08-05T16:34:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Lead Systems Engineer who\u0026#39;s passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you\u0026#39;ll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You\u0026#39;ll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond traditional system engineering. We\u0026#39;re looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You\u0026#39;ll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead initiatives that shape the future of enterprise technology at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Automation \u0026amp;amp; AI:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Integrations:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational IT \u0026amp;amp; Self-Service:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platform Architecture:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Platform Enablement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Developer Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Operational Excellence:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy \u0026amp;amp; Technical Leadership:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering background with experience building APIs, integrations, automation, or platform services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging AI, automation, and software engineering to solve operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by continuous improvement and thoughtful systems design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform, Infrastructure as Code, or cloud automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, message queues, or serverless technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal developer platforms or enterprise integration frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise technology environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$119,000 - CA$187,000/year, with an expected On Target Earnings (OTE) between CA$132,000 - CA$208,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8110018/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8109973","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501538,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8109973,"updated_at":"2026-09-16T10:46:35-04:00","requisition_id":"R1622","title":"Senior Lead Systems Engineer","company_name":"Braze","first_published":"2026-08-05T16:34:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Lead Systems Engineer who\u0026#39;s passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you\u0026#39;ll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You\u0026#39;ll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond traditional system engineering. We\u0026#39;re looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You\u0026#39;ll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead initiatives that shape the future of enterprise technology at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Automation \u0026amp;amp; AI:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Integrations:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational IT \u0026amp;amp; Self-Service:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platform Architecture:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Platform Enablement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Developer Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Operational Excellence:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy \u0026amp;amp; Technical Leadership:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering background with experience building APIs, integrations, automation, or platform services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging AI, automation, and software engineering to solve operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by continuous improvement and thoughtful systems design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform, Infrastructure as Code, or cloud automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, message queues, or serverless technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal developer platforms or enterprise integration frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise technology environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8109973/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8082030","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501538,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8082030,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1622","title":"Senior Lead Systems Engineer, AI \u0026 Automation","company_name":"Braze","first_published":"2026-07-30T12:51:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Lead Systems Engineer who\u0026#39;s passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you\u0026#39;ll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You\u0026#39;ll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond traditional system engineering. We\u0026#39;re looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You\u0026#39;ll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead initiatives that shape the future of enterprise technology at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Automation \u0026amp;amp; AI:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Integrations:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational IT \u0026amp;amp; Self-Service:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platform Architecture:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Platform Enablement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Developer Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Operational Excellence:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy \u0026amp;amp; Technical Leadership:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering background with experience building APIs, integrations, automation, or platform services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging AI, automation, and software engineering to solve operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by continuous improvement and thoughtful systems design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform, Infrastructure as Code, or cloud automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, message queues, or serverless technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal developer platforms or enterprise integration frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise technology environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $182,000/year with an expected On Target Earnings (OTE) between $129,000 and $202,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8082030/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8109995","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501538,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8109995,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1622","title":"Senior Lead Systems Engineer, AI \u0026 Automation","company_name":"Braze","first_published":"2026-08-05T16:34:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Lead Systems Engineer who\u0026#39;s passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you\u0026#39;ll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You\u0026#39;ll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond traditional system engineering. We\u0026#39;re looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You\u0026#39;ll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead initiatives that shape the future of enterprise technology at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Automation \u0026amp;amp; AI:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Integrations:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational IT \u0026amp;amp; Self-Service:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platform Architecture:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Platform Enablement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Developer Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Operational Excellence:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy \u0026amp;amp; Technical Leadership:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering background with experience building APIs, integrations, automation, or platform services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging AI, automation, and software engineering to solve operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by continuous improvement and thoughtful systems design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform, Infrastructure as Code, or cloud automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, message queues, or serverless technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal developer platforms or enterprise integration frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise technology environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,000 and $164,000/year with an expected On Target Earnings (OTE) between $115,000 and $182,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8109995/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8145903","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8145903,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-08-20T16:28:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working at or with AWS on strategic projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a Strategic Collaboration Agreement (SCA) or comparable multi-year commercial commitment, including milestone delivery and joint investment frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,000 and $251,000/year, with an expected On Target Earnings (OTE) between $213,000 and $334,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8145903/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8145908","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8145908,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-08-20T16:28:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working at or with AWS on strategic projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a Strategic Collaboration Agreement (SCA) or comparable multi-year commercial commitment, including milestone delivery and joint investment frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $168,000 and $264,000/year, with an expected On Target Earnings (OTE) between $224,000 and $352,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8145908/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8145911","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8145911,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-08-20T16:28:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working at or with AWS on strategic projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a Strategic Collaboration Agreement (SCA) or comparable multi-year commercial commitment, including milestone delivery and joint investment frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $151,000 and $238,000/year, with an expected On Target Earnings (OTE) between $201,000 and $317,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8145911/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8115092","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8115092,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-08-19T15:34:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working at or with AWS on strategic projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a Strategic Collaboration Agreement (SCA) or comparable multi-year commercial commitment, including milestone delivery and joint investment frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $168,000 and $264,000/year, with an expected On Target Earnings (OTE) between $224,000 and $352,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8115092/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8144376","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522710,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8144376,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1702","title":"Senior Partner Marketing Manager","company_name":"Braze","first_published":"2026-08-20T13:27:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager of Partner Marketing, you will be a critical player in shaping global partner marketing strategy, helping drive pipeline growth, expanding partner engagement, and bringing new program ideas to life. Reporting to the Director of Partner Marketing, this role will focus on executing integrated, multi-channel campaigns and events in collaboration with key strategic partners including agencies, global system integrators, technology partners, and cloud providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a passion for collaboration, strong project management skills, and a desire to innovate while staying grounded in delivering results. Your creativity, attention to detail, and ability to foster strong relationships with both our partners and cross-functional teams within Braze will be key to success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop global partner marketing strategy and plans for services and agency partners, aligned with Braze company objectives, partnership priorities, and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with partners to create and execute joint go-to-market campaigns including co-branded content, web and digital activations that generate new business pipeline and build brand visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute partner-related events, sponsorships, and partner activations at 3rd party industry conferences, ensuring high-quality experiences and measurable ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a partner champion and voice of our partners within Braze, working closely with global partnerships, marketing (field, industry, product, campaigns), global events, sales, and other internal teams to align messaging, campaign strategies, and program execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek out new ideas and opportunities to enhance partner engagement and improve marketing performance, bringing creativity and strategic thinking to the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report demand generation metrics and partner marketing campaign performance, providing insights and recommendations to optimize future investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to various markets and interface directly with partners, customers, and prospects to support lead generation efforts, including hands-on involvement in executing live programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budget and resources effectively to maximize ROI and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a proactive, growth mindset with the ability to take initiative and drive projects forward while effectively engaging and aligning partners and stakeholders along the way. You are always looking to learn and are seeking a role where you can make a significant impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years of experience in areas of marketing, with 4 years in partner marketing or alliance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a B2B SaaS company and/or at Braze’s key technology or agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pipeline generation strategy and implementation, working closely with Partners, Partner account leadership, Sales and Field Marketing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to establish and maintain long-term relationships with peers, partners, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities and working cross-departmentally to create unique solutions to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $196,000/year, with an expected On Target Earnings (OTE) between $146,000 and $229,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8144376/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139640","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522710,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139640,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1702","title":"Senior Partner Marketing Manager","company_name":"Braze","first_published":"2026-08-20T13:27:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager of Partner Marketing, you will be a critical player in shaping global partner marketing strategy, helping drive pipeline growth, expanding partner engagement, and bringing new program ideas to life. Reporting to the Director of Partner Marketing, this role will focus on executing integrated, multi-channel campaigns and events in collaboration with key strategic partners including agencies, global system integrators, technology partners, and cloud providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a passion for collaboration, strong project management skills, and a desire to innovate while staying grounded in delivering results. Your creativity, attention to detail, and ability to foster strong relationships with both our partners and cross-functional teams within Braze will be key to success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop global partner marketing strategy and plans for services and agency partners, aligned with Braze company objectives, partnership priorities, and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with partners to create and execute joint go-to-market campaigns including co-branded content, web and digital activations that generate new business pipeline and build brand visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute partner-related events, sponsorships, and partner activations at 3rd party industry conferences, ensuring high-quality experiences and measurable ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a partner champion and voice of our partners within Braze, working closely with global partnerships, marketing (field, industry, product, campaigns), global events, sales, and other internal teams to align messaging, campaign strategies, and program execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek out new ideas and opportunities to enhance partner engagement and improve marketing performance, bringing creativity and strategic thinking to the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report demand generation metrics and partner marketing campaign performance, providing insights and recommendations to optimize future investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to various markets and interface directly with partners, customers, and prospects to support lead generation efforts, including hands-on involvement in executing live programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budget and resources effectively to maximize ROI and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a proactive, growth mindset with the ability to take initiative and drive projects forward while effectively engaging and aligning partners and stakeholders along the way. You are always looking to learn and are seeking a role where you can make a significant impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years of experience in areas of marketing, with 4 years in partner marketing or alliance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a B2B SaaS company and/or at Braze’s key technology or agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pipeline generation strategy and implementation, working closely with Partners, Partner account leadership, Sales and Field Marketing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to establish and maintain long-term relationships with peers, partners, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities and working cross-departmentally to create unique solutions to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $196,000/year, with an expected On Target Earnings (OTE) between $146,000 and $229,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139640/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139811","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522710,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139811,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1702","title":"Senior Partner Marketing Manager","company_name":"Braze","first_published":"2026-08-20T13:27:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager of Partner Marketing, you will be a critical player in shaping global partner marketing strategy, helping drive pipeline growth, expanding partner engagement, and bringing new program ideas to life. Reporting to the Director of Partner Marketing, this role will focus on executing integrated, multi-channel campaigns and events in collaboration with key strategic partners including agencies, global system integrators, technology partners, and cloud providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a passion for collaboration, strong project management skills, and a desire to innovate while staying grounded in delivering results. Your creativity, attention to detail, and ability to foster strong relationships with both our partners and cross-functional teams within Braze will be key to success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop global partner marketing strategy and plans for services and agency partners, aligned with Braze company objectives, partnership priorities, and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with partners to create and execute joint go-to-market campaigns including co-branded content, web and digital activations that generate new business pipeline and build brand visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute partner-related events, sponsorships, and partner activations at 3rd party industry conferences, ensuring high-quality experiences and measurable ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a partner champion and voice of our partners within Braze, working closely with global partnerships, marketing (field, industry, product, campaigns), global events, sales, and other internal teams to align messaging, campaign strategies, and program execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek out new ideas and opportunities to enhance partner engagement and improve marketing performance, bringing creativity and strategic thinking to the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report demand generation metrics and partner marketing campaign performance, providing insights and recommendations to optimize future investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to various markets and interface directly with partners, customers, and prospects to support lead generation efforts, including hands-on involvement in executing live programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budget and resources effectively to maximize ROI and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a proactive, growth mindset with the ability to take initiative and drive projects forward while effectively engaging and aligning partners and stakeholders along the way. You are always looking to learn and are seeking a role where you can make a significant impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years of experience in areas of marketing, with 4 years in partner marketing or alliance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a B2B SaaS company and/or at Braze’s key technology or agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pipeline generation strategy and implementation, working closely with Partners, Partner account leadership, Sales and Field Marketing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to establish and maintain long-term relationships with peers, partners, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities and working cross-departmentally to create unique solutions to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,000 and $176,000/year, with an expected On Target Earnings (OTE) between $131,000 and $206,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139811/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8165281","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522710,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8165281,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1702","title":"Senior Partner Marketing Manager","company_name":"Braze","first_published":"2026-08-28T17:41:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager of Partner Marketing, you will be a critical player in shaping global partner marketing strategy, helping drive pipeline growth, expanding partner engagement, and bringing new program ideas to life. Reporting to the Director of Partner Marketing, this role will focus on executing integrated, multi-channel campaigns and events in collaboration with key strategic partners including agencies, global system integrators, technology partners, and cloud providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a passion for collaboration, strong project management skills, and a desire to innovate while staying grounded in delivering results. Your creativity, attention to detail, and ability to foster strong relationships with both our partners and cross-functional teams within Braze will be key to success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop global partner marketing strategy and plans for services and agency partners, aligned with Braze company objectives, partnership priorities, and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with partners to create and execute joint go-to-market campaigns including co-branded content, web and digital activations that generate new business pipeline and build brand visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute partner-related events, sponsorships, and partner activations at 3rd party industry conferences, ensuring high-quality experiences and measurable ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a partner champion and voice of our partners within Braze, working closely with global partnerships, marketing (field, industry, product, campaigns), global events, sales, and other internal teams to align messaging, campaign strategies, and program execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek out new ideas and opportunities to enhance partner engagement and improve marketing performance, bringing creativity and strategic thinking to the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report demand generation metrics and partner marketing campaign performance, providing insights and recommendations to optimize future investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to various markets and interface directly with partners, customers, and prospects to support lead generation efforts, including hands-on involvement in executing live programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budget and resources effectively to maximize ROI and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a proactive, growth mindset with the ability to take initiative and drive projects forward while effectively engaging and aligning partners and stakeholders along the way. You are always looking to learn and are seeking a role where you can make a significant impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years of experience in areas of marketing, with 4 years in partner marketing or alliance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a B2B SaaS company and/or at Braze’s key technology or agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pipeline generation strategy and implementation, working closely with Partners, Partner account leadership, Sales and Field Marketing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to establish and maintain long-term relationships with peers, partners, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities and working cross-departmentally to create unique solutions to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $118,000 and $186,000/year, with an expected On Target Earnings (OTE) between $138,000 and $217,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8165281/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484624,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039381,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1550","title":"Senior Platform Software Engineer II","company_name":"Braze","first_published":"2026-07-01T16:27:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Software Engineers (PSWEs) are responsible for building, maintaining, and evolving our internal infrastructure as a service platform. Platform engineers are software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in moving expertise in deploying and operating infrastructure from people to software –whether it be database provisioning and upgrades, Kafka topic management, or some more specific interest in high-scale data or distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team helps to improve infrastructure reliability via automation and services. It empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 8.5 billion monthly active users across our customers, collecting hundreds of billions of data points each month and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more.\u0026amp;nbsp; As a Platform Software Engineer at Braze, you will collaborate with your team and consumer engineering teams to build and continuously improve the infrastructure as a service platform that every other team at Braze depends on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze’s engineering teams on:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Defining and implementing IaaS productions that will help them build and deploy quicker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make monitoring and alerting alerts on symptoms and not on outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that Braze meets our strict enterprise-grade SLAs with customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Braze’s embedded frameworks that enable large-scale distributed processings\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute trillions of jobs per day across a globally distributed platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Braze’s internal Infrastructure as a Service platform (IaaS):\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop, implement, and maintain the software services that provide custom infrastructure services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce operational pain and improve the day-to-day workflow of Braze’s engineering teams by building automation into our IaaS platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Manage incidents:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your on-call shift to prevent incidents from ever happening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an urge to collaborate, document, and deliver quickly\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating across the global remote teams, often working asynchronously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document everything so you don\u0026#39;t need to learn the same thing (or plan the same work) twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering fast to delight our customers–\u0026lt;em\u0026gt;even internal ones\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Have an enthusiastic, go-for-it attitude. When you see something broken, you can\u0026#39;t help but fix it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a desire to solve everyday challenges facing software engineers and automate their toil away\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an excellent ability to manage multiple tasks and expectations at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in working on large-scale API-driven systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in application and systems observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in building/automating Kubernetes-based operators/custom resources\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $250,909/year with an expected On Target Earnings (OTE) between $172,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039381/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8181445","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3540311,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8181445,"updated_at":"2026-09-18T13:23:29-04:00","requisition_id":"R1784","title":"Senior Recruitment Coordinator","company_name":"Braze","first_published":"2026-09-10T14:41:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for an enthusiastic Senior Recruitment Coordinator to be an integral part of the Talent Team! You will be involved in many aspects of the recruitment process, ranging from communicating with candidates, partnering with recruiters and hiring managers, and driving process improvements across the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support a team of R\u0026amp;amp;D recruiters with day-to-day scheduling of engineering and technical interviews across multiple teams and timezones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage candidate communications and deliver a high-quality candidate experience to every candidate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all recruitment activities are accurately tracked and own the creation of new job postings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong understanding of the ATS to drive data hygiene efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates independence when managing individual responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Talent Team on process improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of professional experience in recruitment coordination or similar recruiting-related role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently problem solve in a fast-paced environment and manage your time effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least one applicant tracking system, ideally Greenhouse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Applications (Gmail, Calendar and Drive). Experience with GoodTime scheduling is a major plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented with strong organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Takes initiative to identify inefficiencies and provide strategic solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong team player who demonstrates interest and ability in contributing to the recruiting team success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $59,000 and $84,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $65,000 and $93,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8181445/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7896284","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3432271,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7896284,"updated_at":"2026-09-15T16:55:54-04:00","requisition_id":"R1356","title":"Senior Sales Data Analyst","company_name":"Braze","first_published":"2026-05-08T14:18:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;3\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;3\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU\u0026#39;ll DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;3\u0026quot;\u0026gt;We are seeking a highly analytical and detail-oriented Senior Sales Data Analyst with a passion for reporting and analytics. The ideal candidate is someone who enjoys diving into data, extracting insights, and translating them into actionable recommendations. You should possess strong problem-solving skills and a knack for visualizing data to drive informed decision-making. A collaborative mindset and the ability to effectively communicate findings to stakeholders are essential for success in this role. Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,0,0\u0026quot;\u0026gt;Generate quarterly reports on marketing and sales performance for presentation to sales leadership, the C-suite, and the board of directors\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,1,0\u0026quot;\u0026gt;Design, construct, and manage Key Performance Indicator (KPI) reports and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,2,0\u0026quot;\u0026gt;Establish and uphold documentation regarding sales tools, procedures, and policies\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,3,0\u0026quot;\u0026gt;Aid regional sales leadership in crafting Quarterly Business Reviews by utilizing data to identify strengths and areas for enhancement\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,4,0\u0026quot;\u0026gt;Develop standardized reports and accompanying documentation to enable Braze\u0026#39;s Go-to-Market (GTM) Organization to independently access data and adopt a more data-centric approach in their daily responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;4,5,0\u0026quot;\u0026gt;Streamline critical KPI reporting into a cohesive and easily comprehensible format\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;5\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,0,0\u0026quot;\u0026gt;Proven experience in business intelligence or a quantitative field (e.g. business analytics, data science, financial analysis)\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,1,0\u0026quot;\u0026gt;Skilled with Microsoft Excel and Salesforce CRM\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,2,0\u0026quot;\u0026gt;Experience using Business Intelligence and data visualization tools such as Looker or Tableau preferred\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,3,0\u0026quot;\u0026gt;Detail-oriented with strong analytical and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,4,0\u0026quot;\u0026gt;Bachelor’s Degree in finance, accounting, economics or a related field preferred\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,5,0\u0026quot;\u0026gt;Prior experience working at a SaaS business strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;6,6,0\u0026quot;\u0026gt;Excellent written and verbal English communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7896284/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8173850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537576,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8173850,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1769","title":"Senior Sales Operations Analyst","company_name":"Braze","first_published":"2026-09-08T16:39:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Full-time - Level 4 Analyst\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Sales Operations Analyst, you will be a key partner to our AMER sales leadership team to help support long-term growth. This role blends hands-on execution with a strategic lens. You will be responsible for maintaining the data and processes the region runs on today, while bringing data-driven recommendations to the table on how we should scale our processes and build the team to support continued growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Territory, Quota \u0026amp;amp; Capacity Planning\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead our annual territory carve for AMER, getting into the weeds of the underlying data to ensure accuracy and equitability, and bringing clear, data-driven recommendations on how we should structure territories to drive focus while giving reps a realistic path to hit their targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build capacity models that translate growth targets into recommended headcount, territory coverage, and quota scenarios for leadership to evaluate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scaling Our Processes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring data-driven recommendations for how our sales processes need to evolve as the region and company grow, identifying bottlenecks before they slow the business down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our Business Systems team to scope and prioritize Salesforce flows and automations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously evaluate where manual, one-off, or tribal-knowledge processes need to become documented and repeatable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Reporting Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design dashboards (Tableau, Looker, Salesforce, Clari) that give leadership real time visibility into performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze sales data, KPIs, and trends to surface insights on what is working and what isn’t, and provide recommendations on where leaders should focus their attention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership on forecasting cadences and keep forecast data clean, current, and trustworthy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Process Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to use AI tools to automate manual Sales Ops workflows, such as data analysis and process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-driven workflows to improve efficiency across the broader sales team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in a quantitative or business-oriented field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years\u0026lt;/strong\u0026gt; of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically savvy, with a solid understanding of how Salesforce flows and automations work and a sense for the art of the possible; you won\u0026#39;t be building these yourself, but you\u0026#39;ll partner closely with our Business Systems team to scope, prioritize, and validate the right builds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Sales tech stack tools such as \u0026lt;strong\u0026gt;Clay\u0026lt;/strong\u0026gt;, ZoomInfo, Clari, Gong, or Fullcast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Sheets and BI tools such as Tableau or Looker, with experience building dashboards from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to speed up analysis, data cleaning, and reporting, and curious about where AI can remove manual work from Sales Ops processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem solving skills, with the attention to detail to get into the data and make data driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management skills; able to present data and findings to senior sales leaders clearly and concisely, and to build trust quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative, solutions oriented thinker who is energized by ambiguous problems that don\u0026#39;t have an existing answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive self starter who takes initiative without waiting to be asked.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,000 and $132,000/year, with an expected On Target Earnings (OTE) between $95,000 and $136,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8173850/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8187014","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537576,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8187014,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1769","title":"Senior Sales Operations Analyst","company_name":"Braze","first_published":"2026-09-08T16:39:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Full-time - Level 4 Analyst\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Sales Operations Analyst, you will be a key partner to our AMER sales leadership team to help support long-term growth. This role blends hands-on execution with a strategic lens. You will be responsible for maintaining the data and processes the region runs on today, while bringing data-driven recommendations to the table on how we should scale our processes and build the team to support continued growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Territory, Quota \u0026amp;amp; Capacity Planning\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead our annual territory carve for AMER, getting into the weeds of the underlying data to ensure accuracy and equitability, and bringing clear, data-driven recommendations on how we should structure territories to drive focus while giving reps a realistic path to hit their targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build capacity models that translate growth targets into recommended headcount, territory coverage, and quota scenarios for leadership to evaluate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scaling Our Processes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring data-driven recommendations for how our sales processes need to evolve as the region and company grow, identifying bottlenecks before they slow the business down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our Business Systems team to scope and prioritize Salesforce flows and automations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously evaluate where manual, one-off, or tribal-knowledge processes need to become documented and repeatable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Reporting Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design dashboards (Tableau, Looker, Salesforce, Clari) that give leadership real time visibility into performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze sales data, KPIs, and trends to surface insights on what is working and what isn’t, and provide recommendations on where leaders should focus their attention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership on forecasting cadences and keep forecast data clean, current, and trustworthy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Process Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to use AI tools to automate manual Sales Ops workflows, such as data analysis and process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-driven workflows to improve efficiency across the broader sales team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in a quantitative or business-oriented field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years\u0026lt;/strong\u0026gt; of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically savvy, with a solid understanding of how Salesforce flows and automations work and a sense for the art of the possible; you won\u0026#39;t be building these yourself, but you\u0026#39;ll partner closely with our Business Systems team to scope, prioritize, and validate the right builds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Sales tech stack tools such as \u0026lt;strong\u0026gt;Clay\u0026lt;/strong\u0026gt;, ZoomInfo, Clari, Gong, or Fullcast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Sheets and BI tools such as Tableau or Looker, with experience building dashboards from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to speed up analysis, data cleaning, and reporting, and curious about where AI can remove manual work from Sales Ops processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem solving skills, with the attention to detail to get into the data and make data driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management skills; able to present data and findings to senior sales leaders clearly and concisely, and to build trust quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative, solutions oriented thinker who is energized by ambiguous problems that don\u0026#39;t have an existing answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive self starter who takes initiative without waiting to be asked.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $125,000/year, with an expected On Target Earnings (OTE) between $90,000 and $129,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8187014/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7963381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3457433,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7963381,"updated_at":"2026-09-15T16:58:02-04:00","requisition_id":"R1418","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-05-29T11:56:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon DLP, Integrations management \u0026amp;amp; 3rd party Saas application review, Shadow AI, IAM, SSO, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solid experience in Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security (both endpoint and infra), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading the design, implementation, and continuous tuning of Data Loss Prevention (DLP) programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7963381/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8077458","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077458,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8077458/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8077456","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077456,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8077456/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8077454","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077454,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8077454/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8071700","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8071700,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8071700/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8083534","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8083534,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-24T11:16:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their assets, and work locations using various tools and technologies. Your responsibilities include investigating malware and advanced threats, implementing DLP in a variety of solutions, securing SAAS applications, hardening internal configurations, proposing security architecture enhancements, and developing alerts \u0026amp;amp; reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will build, maintain, and document essential security infrastructure operating at the center of cloud operations, product, app security, and system architecture. That includes developing and enforcing policies, collaborating with other business units to enhance SIEM capabilities, and reviewing business partner technologies for security improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon forensics, Threat investigations, Malware investigations, IAM, SSO, MDM, password management, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate independently and collaboratively to implement protective systems and mentor junior associates in security concepts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On-call rotation and working with Security and Engineering resources to help respond to critical incidents and escalations is an active part of this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As a Senior Security Engineer - Enterprise security, your primary focus will be to Design, implement, and manage security solutions to protect Braze’s users and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need an in-depth understanding of enterprise networking, architecture, and modern user \u0026amp;amp; cloud tech stack. You will be responsible for taking an active role in developing, facilitating, and implementing security infrastructure designed to scale with the organizations growing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will need to be adaptable. The braze ecosystem develops fast and at times you will act as a secondary knowledge resource for other areas of security including app sec, compliance, cloud security, and system security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working to help expand SIEM capabilities by configuring detections and enhancing alerting. You will be working within SaaS applications and automation technologies to develop and document new processes, implement policy control and enforcement, and align with key business stake holders to drive security initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have the freedom to implement automation systems to assist in detections and reporting, and be responsible for prioritizing ingestion and maintaining system operability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As a senior member of the team, you will work with us to build new functionality that will make it easier, faster, and safer to build for a high scale, growing customer base, and expanding technology footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with a team of security professionals from varied backgrounds to solve first-in-industry security challenges and fill the use cases of our organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will also be a part of an on-call rotation and work with Security and Engineering resources to help respond to critical incidents and escalations regarding your responsible domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and perform security activities including vulnerability testing and analysis, design and implementation of new solutions/features and investigation into security events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure teams are implementing applications/environments in compliance of defined security policies based on risk avoidance and security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make recommendations on toolset and process modifications and improvements and production IT security support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the Evaluation and Recommendation of current and future technology solutions to mitigate risk to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in documentation and adherence to Security Policies and Operating Procedures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM, Crowdstrike EDR, Enterprise networking security ( both endpoint and infra ), and forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, data flow analysis, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$133,000 - CA$209,000/year, with an expected On Target Earnings (OTE) between CA$148,000 - CA$232,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8083534/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8153924","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8153924,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-08-24T12:06:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$153,000 - CA$240,500/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$170,000 - CA$267,300/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8153924/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8080170","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8080170,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8080170/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8084145","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084145,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8084145/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8084146","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084146,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8084146/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8140264","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Boston"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8140264,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-08-18T16:53:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8140264/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8140267","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Atlanta"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8140267,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-08-18T16:53:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8140267/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8084144","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084144,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8084144/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8161894","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3528757,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8161894,"updated_at":"2026-09-17T14:17:53-04:00","requisition_id":"R1726","title":"Senior Site Reliability Engineer I","company_name":"Braze","first_published":"2026-08-27T11:41:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Site Reliability Engineers (SREs) at Braze are responsible for keeping all internal-facing services and platforms running smoothly, ensuring consistent system reliability and maximum infrastructure uptime. SREs blend the roles of sensible system administrators and software engineers, applying sound engineering principles, operational discipline, and mature automation to our production environments. We specialize in distributed systems, operating at an extraordinary scale that includes serving over 3.3 billion monthly active users, collecting hundreds of billions of data points each month, and delivering billions of messages to our customers\u0026#39; end-users daily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This Senior SRE role is specifically focused on supporting the Braze Ruby on Rails monolith and our growing fleet of Go API services. This position is embedded with product engineering teams who own APIs, taking their high-level feature requirements and helping translate them into reliable, highly scalable technology stacks. You will be responsible for the ingress fleets and API ingestion layers which serve as the main entry point for how the entire internet talks to Braze. Because of the highly operational and foundational nature of these ingress fleets, a deep, hands-on experience of both NGINX and Kubernetes is important.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Lead NGINX \u0026amp;amp; Kubernetes Ingress Infrastructure\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and Operate Ingress Fleets: Configure, tune, and operate Braze\u0026#39;s high-performance NGINX routing, proxying, and ingress controller layers that manage massive, real-time API ingestion traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and Expand Scaling Routines:\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Own, expand, and tune automated scaling routines for our high-throughput, API-based services, leveraging RED (Request, Error, Duration) metrics, Horizontal Pod Autoscalers (HPA), and customized scaling policies to ensure seamless traffic handling under extreme spikes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner with Product Teams on Resilient Architectures\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate Product Requirements: Partner directly with product engineering teams owning API features to translate product requirements into resilient, highly available, and scalable technology stacks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage SLIs, SLOs, and Error Budgets: Establish meaningful Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for API services, helping teams navigate error budgets to balance rapid feature deployment with stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems Design \u0026amp;amp; Capacity Planning: Conduct in-depth systems design, bottleneck profiling, and capacity planning to ensure Braze meets its strict enterprise-grade SLAs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Incident Response \u0026amp;amp; On-Call Excellence\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactive On-Call Rotation: Participate in a PagerDuty on-call rotation, utilizing shifts not just to resolve structural alerts, but to update runbooks and proactively prevent incidents from recurring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Blameless Retrospectives: Lead root-cause analysis (RCA) and blameless retrospectives for availability and performance incidents, translating operational learnings into permanent system improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required Experience \u0026amp;amp; Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Experience: 5+ years of experience as a DevOps, or Site Reliability Engineer in a high-scale production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NGINX Mastery: Deep hands-on experience configuring, troubleshooting, and operating high-performance NGINX proxying, routing, and ingress controller layers under heavy traffic loads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes Orchestration: In-depth, hands-on proficiency with Kubernetes administration, cluster networking, container orchestration, cluster scheduling, and container deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Linux Fundamentals: Excellent, OS-level understanding of Linux/Unix internals, including disk I/O, memory allocation, TCP/IP networking, and process management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Programming Proficiency: Strong programming/scripting skills—Ruby and/or Go preferred (or equivalent languages like Python, Java) to build custom automated tools, scripting, and platform frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as Code: Experience managing infrastructure using IaC technologies such as Terraform, Ansible, Chef, or similar frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems Thinking: Strong conceptual understanding of systems design—interfaces, boundaries, failure modes, edge cases, and cascading effects across distributed architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Mindset: Excellent documentation practices and a high comfort level collaborating asynchronously across remote-first, global engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred / Nice to Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Data Technologies: Familiarity with data-tier architectures in our stack, including Redis, Kafka, Postgres, or MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observability Systems: Experience using monitoring, profiling, and observability platforms (e.g., Prometheus, Grafana, Datadog or similar tools) to narrow in on incidents quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Infrastructures: Practical experience deploying and managing infrastructure services in major cloud environments (AWS, GCP, Azure)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$153,815 - CA$277,000/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$172,000 - CA$308,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8161894/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8161897","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3528757,"location":{"name":"Vancouver"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8161897,"updated_at":"2026-09-17T14:17:53-04:00","requisition_id":"R1726","title":"Senior Site Reliability Engineer I","company_name":"Braze","first_published":"2026-08-27T11:41:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Site Reliability Engineers (SREs) at Braze are responsible for keeping all internal-facing services and platforms running smoothly, ensuring consistent system reliability and maximum infrastructure uptime. SREs blend the roles of sensible system administrators and software engineers, applying sound engineering principles, operational discipline, and mature automation to our production environments. We specialize in distributed systems, operating at an extraordinary scale that includes serving over 3.3 billion monthly active users, collecting hundreds of billions of data points each month, and delivering billions of messages to our customers\u0026#39; end-users daily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This Senior SRE role is specifically focused on supporting the Braze Ruby on Rails monolith and our growing fleet of Go API services. This position is embedded with product engineering teams who own APIs, taking their high-level feature requirements and helping translate them into reliable, highly scalable technology stacks. You will be responsible for the ingress fleets and API ingestion layers which serve as the main entry point for how the entire internet talks to Braze. Because of the highly operational and foundational nature of these ingress fleets, a deep, hands-on experience of both NGINX and Kubernetes is important.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Lead NGINX \u0026amp;amp; Kubernetes Ingress Infrastructure\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and Operate Ingress Fleets: Configure, tune, and operate Braze\u0026#39;s high-performance NGINX routing, proxying, and ingress controller layers that manage massive, real-time API ingestion traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and Expand Scaling Routines:\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Own, expand, and tune automated scaling routines for our high-throughput, API-based services, leveraging RED (Request, Error, Duration) metrics, Horizontal Pod Autoscalers (HPA), and customized scaling policies to ensure seamless traffic handling under extreme spikes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner with Product Teams on Resilient Architectures\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate Product Requirements: Partner directly with product engineering teams owning API features to translate product requirements into resilient, highly available, and scalable technology stacks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage SLIs, SLOs, and Error Budgets: Establish meaningful Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for API services, helping teams navigate error budgets to balance rapid feature deployment with stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems Design \u0026amp;amp; Capacity Planning: Conduct in-depth systems design, bottleneck profiling, and capacity planning to ensure Braze meets its strict enterprise-grade SLAs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Incident Response \u0026amp;amp; On-Call Excellence\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactive On-Call Rotation: Participate in a PagerDuty on-call rotation, utilizing shifts not just to resolve structural alerts, but to update runbooks and proactively prevent incidents from recurring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Blameless Retrospectives: Lead root-cause analysis (RCA) and blameless retrospectives for availability and performance incidents, translating operational learnings into permanent system improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required Experience \u0026amp;amp; Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Experience: 5+ years of experience as a DevOps, or Site Reliability Engineer in a high-scale production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NGINX Mastery: Deep hands-on experience configuring, troubleshooting, and operating high-performance NGINX proxying, routing, and ingress controller layers under heavy traffic loads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes Orchestration: In-depth, hands-on proficiency with Kubernetes administration, cluster networking, container orchestration, cluster scheduling, and container deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Linux Fundamentals: Excellent, OS-level understanding of Linux/Unix internals, including disk I/O, memory allocation, TCP/IP networking, and process management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Programming Proficiency: Strong programming/scripting skills—Ruby and/or Go preferred (or equivalent languages like Python, Java) to build custom automated tools, scripting, and platform frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as Code: Experience managing infrastructure using IaC technologies such as Terraform, Ansible, Chef, or similar frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems Thinking: Strong conceptual understanding of systems design—interfaces, boundaries, failure modes, edge cases, and cascading effects across distributed architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Mindset: Excellent documentation practices and a high comfort level collaborating asynchronously across remote-first, global engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred / Nice to Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Data Technologies: Familiarity with data-tier architectures in our stack, including Redis, Kafka, Postgres, or MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observability Systems: Experience using monitoring, profiling, and observability platforms (e.g., Prometheus, Grafana, Datadog or similar tools) to narrow in on incidents quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Infrastructures: Practical experience deploying and managing infrastructure services in major cloud environments (AWS, GCP, Azure)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$153,815 - CA$277,000/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$172,000 - CA$308,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8161897/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8114074","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3514681,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8114074,"updated_at":"2026-09-15T17:49:26-04:00","requisition_id":"R1665","title":"Senior Site Reliability Engineer I","company_name":"Braze","first_published":"2026-09-04T14:53:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;container\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;model-response-message-contentr_88b6bb22002ce817\u0026quot; class=\u0026quot;markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color stronger tutor-markdown-rendering\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more.\u0026amp;nbsp; As a Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze’s engineering teams on:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make monitoring and alerting alerts on symptoms and not on outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that Braze meets our strict enterprise-grade SLAs with customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Braze’s internal platform infrastructure:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create Infrastructure as code using\u0026amp;nbsp; Chef, Terraform, and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Manage incidents:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your on-call shift to prevent incidents from ever happening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of experience as a Software, DevOps, or Site Reliability Engineer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an urge to collaborate, document, and deliver quickly\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating across the global remote teams, often working asynchronously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document everything so you don\u0026#39;t need to learn the same thing (or plan the same work) twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering fast to delight our customers - even internal ones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Have an enthusiastic, go-for-it attitude. When you see something broken, you can\u0026#39;t help but fix it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a desire to solve everyday challenges facing software engineers and automate their toil away\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an excellent ability to manage multiple tasks and expectations at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know your way around Linux and Unix Shell\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong programming skills - Ruby and/or Go preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p id=\u0026quot;p-rc_13f21c7522af404f-93\u0026quot; data-path-to-node=\u0026quot;7,12,0\u0026quot;\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8114074/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8207903","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552443,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8207903,"updated_at":"2026-09-17T13:17:23-04:00","requisition_id":"R1821","title":"Senior Software Engineer I","company_name":"Braze","first_published":"2026-09-17T10:02:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The\u0026amp;nbsp;Frontend Infrastructure \u0026amp;amp; Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze’s product standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers through code review, pairing, technical guidance, and clear communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing the framework used to build our marketing message editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enabling our in-app AI harness to create, modify, and test messages in our Drag-and-Drop message editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating the navigation and routing layer to a fully React-based system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extending the design system with semantic tokens and supporting a product rebrand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building type-safe scaffolding and API tooling for frontend development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advancing accessibility, localization, and consistency across product experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend build, packaging, and code generation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly skilled in modern frontend development, especially TypeScript and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building reusable frontend systems, components, tools, or infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care deeply about user experience, accessibility, performance, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in a large frontend codebase with many stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building design systems or component libraries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with frontend testing frameworks such as Cypress or Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with code generation, linting, codemods, or other developer tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with internationalization, localization, or accessibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8207903/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7947577","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3451814,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7947577,"updated_at":"2026-09-15T16:56:51-04:00","requisition_id":"R1404","title":"Senior Software Engineer II, BrazeAI Operator","company_name":"Braze","first_published":"2026-05-26T17:18:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The BrazeAI Operator is a chat assistant embedded in the frontend of the product, and it uses agentic AI to help marketers do their work more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team owns the agentic runtime that powers Operator, including tool orchestration, prompt engineering, streaming transport, integrations with LLM providers, integrations with Braze features, and integrations with third-party vendors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on the BrazeAI Operator team, you will build AI-powered product experiences that are reliable, useful, and deeply integrated into the Braze product. You will lead important technical projects, design systems that make agentic behavior safe and observable, and help define what excellent AI assistance looks like for sophisticated marketing teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered product experiences using TypeScript, React, and LLM provider APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the agentic tool runtime that lets BrazeAI Operator take actions inside the product on behalf of users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build integrations between Operator and core Braze product surfaces, third-party vendors, and AI model providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the reliability, observability, and safety of LLM-backed systems, including streaming responses, error handling, evaluation, and rollout controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects from ambiguous product or technical goals through implementation, launch, and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other engineers through technical design, code review, and clear engineering practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building the agentic tool runtime for Operator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing a streaming architecture for real-time AI responses and product notifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating with LLM providers such as Gemini, OpenAI, Anthropic, and AWS Bedrock\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating Operator with Braze product workflows and third-party systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building AI-assisted authoring, search, validation, and support experiences inside the product\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM provider APIs: Gemini, OpenAI, Anthropic, AWS Bedrock\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time transports: web sockets, server-sent events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solid experience in software engineering with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are strong in modern frontend development and comfortable working across the stack into backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building production systems that integrate with AI/ML models, LLM APIs, or other complex external services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care about reliability, observability, safety, and user trust in AI-powered products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in ambiguous problem spaces where product behavior, technical architecture, and model capabilities all shape the solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience with:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering, LLM evaluation, or agentic system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time systems, streaming protocols, or event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building developer platforms, internal frameworks, or reusable product infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accessibility, search, or editor tooling\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7947577/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8027184","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3479852,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027184,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1537","title":"Senior Software Engineer II, Currents","company_name":"Braze","first_published":"2026-07-07T10:43:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer II for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your experience, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. At Braze, we actively harness the power of AI to enhance our efficiency. Identifying solutions to challenges and developing skills to further optimize our execution is integral to our daily operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads by example. Excellent at mentoring engineers. Makes your colleagues better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and organizational skills and experience working in a highly collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kafka at scale, or comparable technology\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience working with distributed systems and/or microservices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve worked with Java, Kotlin, Confluent, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$186,838 - CA$334,740/year, with an expected On Target Earnings (OTE) between CA$205,600 - CA$366,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8027184/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8207980","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3481286,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8207980,"updated_at":"2026-09-16T10:57:30-04:00","requisition_id":"R1544","title":"Senior Software Engineer II, Full-Stack","company_name":"Braze","first_published":"2026-09-16T10:57:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Software Engineer II to join our Cloud Data Ingestion \u0026amp;amp; Transformation (CDIT) team. This team is vital to Braze\u0026#39;s growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers\u0026#39; success and the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in an agile team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Python/Django, React, Ruby on Rails, Snowflake, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for incrementally delivering high-quality software which delights customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $250,909/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $172,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8207980/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8030572","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3481286,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8030572,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1544","title":"Senior Software Engineer II, Full-Stack","company_name":"Braze","first_published":"2026-07-01T15:30:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Software Engineer II to join our Cloud Data Ingestion \u0026amp;amp; Transformation (CDIT) team. This team is vital to Braze\u0026#39;s growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers\u0026#39; success and the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in an agile team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Python/Django, React, Ruby on Rails, Snowflake, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for incrementally delivering high-quality software which delights customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$186,838 - CA$299,886/year, with an expected On Target Earnings (OTE) between CA$205,600 - CA$330,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8030572/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8207985","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3481286,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8207985,"updated_at":"2026-09-16T10:57:36-04:00","requisition_id":"R1544","title":"Senior Software Engineer II, Full-Stack","company_name":"Braze","first_published":"2026-09-16T10:57:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Software Engineer II to join our Cloud Data Ingestion \u0026amp;amp; Transformation (CDIT) team. This team is vital to Braze\u0026#39;s growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers\u0026#39; success and the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in an agile team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Python/Django, React, Ruby on Rails, Snowflake, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for incrementally delivering high-quality software which delights customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $250,909/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $172,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8207985/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8207984","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3481286,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8207984,"updated_at":"2026-09-16T10:57:34-04:00","requisition_id":"R1544","title":"Senior Software Engineer II, Full-Stack","company_name":"Braze","first_published":"2026-09-16T10:57:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Software Engineer II to join our Cloud Data Ingestion \u0026amp;amp; Transformation (CDIT) team. This team is vital to Braze\u0026#39;s growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers\u0026#39; success and the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in an agile team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Python/Django, React, Ruby on Rails, Snowflake, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for incrementally delivering high-quality software which delights customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $250,909/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $172,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8207984/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8207982","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3481286,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8207982,"updated_at":"2026-09-16T10:57:32-04:00","requisition_id":"R1544","title":"Senior Software Engineer II, Full-Stack","company_name":"Braze","first_published":"2026-09-16T10:57:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Software Engineer II to join our Cloud Data Ingestion \u0026amp;amp; Transformation (CDIT) team. This team is vital to Braze\u0026#39;s growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers\u0026#39; success and the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in an agile team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Python/Django, React, Ruby on Rails, Snowflake, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for incrementally delivering high-quality software which delights customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $250,909/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $172,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8207982/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8191274","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3544662,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8191274,"updated_at":"2026-09-15T11:28:36-04:00","requisition_id":"R1800","title":"Senior Software Engineer I, Product Partnerships","company_name":"Braze","first_published":"2026-09-15T11:28:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s open and flexible customer engagement platform is designed to seamlessly integrate with the technologies our clients rely on to create impactful customer experiences. Our Product Partnerships team is essential in building a secure and efficient integration platform with a diverse range of partners across various domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A key focus of this team is leading Braze\u0026#39;s e-commerce initiative, particularly through our robust integration with Shopify. This integration enables the synchronization of vast amounts of data between Shopify\u0026#39;s e-commerce platform and Braze, empowering our clients to leverage real-time insights and deliver personalized interactions that drive customer engagement and loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of large-scale projects, from expanding our e-commerce offerings to optimizing the performance and resiliency of our complex backend systems that power integrations like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a driving force behind our most critical initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the future of our integration platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and code high-impact, foundational features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the team\u0026#39;s technical and product strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by example, mentoring other engineers and ensuring the work of the team is maximally effective\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an experienced technical leader who epitomizes ownership and is passionate about driving both product and technology forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid track record of full-stack development experience, you have a strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a self-starter with excellent communication and organizational skills, and you thrive in a collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of tackling ambiguous and complex problems and delivering high-quality solutions with minimal oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You view your impact as more than just your code output; you are a critical contributor to design and architecture reviews, and you are passionate about mentoring your peers to elevate the entire team\u0026#39;s performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have professional experience in Ruby, Ruby on Rails, React, SQL, and NoSQL databases, distributed systems, API design/monitoring/best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8191274/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8081875","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501477,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8081875,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1620","title":"Senior Solutions Consultant, Retail (SC3)","company_name":"Braze","first_published":"2026-07-31T16:48:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel, up to 50% at peak times, and is based in one of our hub offices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Lead complex pre-sales opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own the technical sales motion for a set of Retail accounts, from discovery through close\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Design and support technical validations and POVs that build customer confidence in Braze capabilities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner deeply across teams to drive outcomes\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Grow team capability through mentorship and best practices\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to reusable assets such as demo stories, discovery guides, objection handling, and technical positioning for Retail use cases\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Raise the bar on quality, consistency, and customer-facing polish across the team\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Stay current and help customers adopt modern approaches\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Operator, AI Agents, and more\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help customers understand how to adopt new capabilities in a practical way, grounded in their data, channels, and operating model\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in mentoring others and helping improve how the team sells and delivers value\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $107,000 and $143,000/year, with an expected On Target Earnings (OTE) between $153,000 and $204,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8081875/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8081975","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501477,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8081975,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1620","title":"Senior Solutions Consultant, Retail (SC3)","company_name":"Braze","first_published":"2026-07-31T16:48:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel, up to 50% at peak times, and is based in one of our hub offices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Lead complex pre-sales opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own the technical sales motion for a set of Retail accounts, from discovery through close\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Design and support technical validations and POVs that build customer confidence in Braze capabilities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner deeply across teams to drive outcomes\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Grow team capability through mentorship and best practices\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to reusable assets such as demo stories, discovery guides, objection handling, and technical positioning for Retail use cases\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Raise the bar on quality, consistency, and customer-facing polish across the team\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Stay current and help customers adopt modern approaches\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Operator, AI Agents, and more\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help customers understand how to adopt new capabilities in a practical way, grounded in their data, channels, and operating model\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in mentoring others and helping improve how the team sells and delivers value\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $153,000/year, with an expected On Target Earnings (OTE) between $156,000 and $218,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8081975/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8081973","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501477,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8081973,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1620","title":"Senior Solutions Consultant, Retail (SC3)","company_name":"Braze","first_published":"2026-07-31T16:48:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel, up to 50% at peak times, and is based in one of our hub offices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Lead complex pre-sales opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own the technical sales motion for a set of Retail accounts, from discovery through close\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Design and support technical validations and POVs that build customer confidence in Braze capabilities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner deeply across teams to drive outcomes\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Grow team capability through mentorship and best practices\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to reusable assets such as demo stories, discovery guides, objection handling, and technical positioning for Retail use cases\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Raise the bar on quality, consistency, and customer-facing polish across the team\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Stay current and help customers adopt modern approaches\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Operator, AI Agents, and more\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help customers understand how to adopt new capabilities in a practical way, grounded in their data, channels, and operating model\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in mentoring others and helping improve how the team sells and delivers value\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $140,000/year, with an expected On Target Earnings (OTE) between $150,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8081973/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8081972","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501477,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8081972,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1620","title":"Senior Solutions Consultant, Retail (SC3)","company_name":"Braze","first_published":"2026-07-31T16:48:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking to hire a Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel, up to 50% at peak times, and is based in one of our hub offices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Lead complex pre-sales opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own the technical sales motion for a set of Retail accounts, from discovery through close\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Design and support technical validations and POVs that build customer confidence in Braze capabilities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner deeply across teams to drive outcomes\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Grow team capability through mentorship and best practices\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to reusable assets such as demo stories, discovery guides, objection handling, and technical positioning for Retail use cases\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Raise the bar on quality, consistency, and customer-facing polish across the team\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Stay current and help customers adopt modern approaches\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Operator, AI Agents, and more\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help customers understand how to adopt new capabilities in a practical way, grounded in their data, channels, and operating model\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in mentoring others and helping improve how the team sells and delivers value\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $153,000/year, with an expected On Target Earnings (OTE) between $156,000 and $218,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8081972/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7905995","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7905995,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7905995/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7914090","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914090,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7914090/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7914092","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914092,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7914092/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7914087","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914087,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7914087/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8192072","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537463,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8192072,"updated_at":"2026-09-15T12:34:29-04:00","requisition_id":"R1768","title":"Senior Staff Monetization and Pricing Strategist","company_name":"Braze","first_published":"2026-09-15T12:34:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Senior Staff Monetization and Pricing Strategist, you will play a critical role in shaping the pricing strategy for our B2B SaaS offerings. As an individual contributor, will analyze market trends, customer needs, and competitive positioning to develop pricing models and packaging strategies that maximize revenue and enhance customer value. This role requires a strategic thinker with a strong analytical background and a deep understanding of the SaaS (MarTech preferred but not required) landscape. Also needs to be able to work cross functionally with finance, accounting, legal, product, marketing, operations, and go to market teams to ensure smooth releases of pricing updates and monetization strategies. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will report to the Vice President, Market Strategy. This role will be hybrid for either the New York or San Francisco Office.\u0026amp;nbsp; \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pricing Strategy Development:\u0026lt;/strong\u0026gt; Design and implement pricing strategies that align with business objectives and market demands, ensuring competitiveness and profitability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Analysis:\u0026lt;/strong\u0026gt; Conduct thorough market research and competitive analysis to identify trends, opportunities, and potential threats in the MarTech space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Insights:\u0026lt;/strong\u0026gt; Collaborate with cross-functional teams, including Sales, Marketing, and Customer Success, to gather insights on customer needs and preferences, informing pricing and packaging decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Forecasting:\u0026lt;/strong\u0026gt; Develop revenue models and forecasts based on pricing strategies, market conditions, and customer behavior to support financial planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Packaging Optimization:\u0026lt;/strong\u0026gt; Create and optimize product packages that enhance customer value and drive adoption, ensuring clarity and simplicity in offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Collaboration:\u0026lt;/strong\u0026gt; Work closely with product management, sales, finance, legal and marketing teams to ensure alignment on pricing strategies and effective communication to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Monitoring:\u0026lt;/strong\u0026gt; Establish KPIs to measure the effectiveness of pricing and packaging strategies, and make data-driven recommendations for adjustments as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership:\u0026lt;/strong\u0026gt; Stay informed on industry trends, best practices, and emerging technologies in the MarTech space to drive innovation in pricing and packaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence: \u0026lt;/strong\u0026gt;Institutionalize strategic frameworks, guidelines, and best practices to ensure operational consistency, scalability, and continuous improvement across the monetization function and key cross-functional partners; drive process improvements based on direct and indirect feedback from executives, internal team, and cross functional partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In your first 90 days: you understand our current pricing and packaging architecture and the reasoning behind it, you\u0026#39;ve built working relationships across your core partners — Finance, Product, Engineering, GTM, and Marketing, and you\u0026#39;ve identified where the biggest monetization opportunities and risks sit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In your first 6 months: you\u0026#39;re driving a meaningful piece of the monetization roadmap end to end, and you\u0026#39;ve taken at least one pricing or packaging change from analysis through cross-functional launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In your first year: executives come to you as the source of truth on how your portfolio generates revenue, and the frameworks you\u0026#39;ve put in place have made monetization decisions faster and more consistent across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in pricing, monetization, packaging, or revenue strategy, with substantial time spent executing in-house at a B2B SaaS company, not only advising on it. A consulting or pricing-firm background is a real asset; we\u0026#39;re looking for people who have since taken that thinking into an operating role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B with Enterprise Customers (2000+ employees)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and financial modeling ability. You can build the model yourself, and you\u0026#39;re comfortable working through product analytics partners to get the data behind it. You don\u0026#39;t need to build the dashboard, but you know exactly what to ask for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of pricing and packaging changes you took to market, and evidence of what they did. We\u0026#39;re more interested in decisions you own than frameworks you\u0026#39;re familiar with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational rigor. You bring structure to ambiguous, multi-team work and can drive it to completion across organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive communication. You can distill complex commercial tradeoffs into a clear recommendation with senior stakeholders across Finance, Product, and Go-to-Market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: hands-on experience monetizing AI products, usage- or consumption-based models, or a track record of standing up pricing and monetization from the ground up across multiple early-stage companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent practical experience. MBA welcome, not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $248,000/year, with an expected On Target Earnings (OTE) between $184,000 and $288,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8192072/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8173613","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537463,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8173613,"updated_at":"2026-09-15T12:34:27-04:00","requisition_id":"R1768","title":"Senior Staff Monetization and Pricing Strategist","company_name":"Braze","first_published":"2026-09-15T12:34:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Senior Staff Monetization and Pricing Strategist, you will play a critical role in shaping the pricing strategy for our B2B SaaS offerings. As an individual contributor, will analyze market trends, customer needs, and competitive positioning to develop pricing models and packaging strategies that maximize revenue and enhance customer value. This role requires a strategic thinker with a strong analytical background and a deep understanding of the SaaS (MarTech preferred but not required) landscape. Also needs to be able to work cross functionally with finance, accounting, legal, product, marketing, operations, and go to market teams to ensure smooth releases of pricing updates and monetization strategies. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will report to the Vice President, Market Strategy. This role will be hybrid for either the New York or San Francisco Office.\u0026amp;nbsp; \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pricing Strategy Development:\u0026lt;/strong\u0026gt; Design and implement pricing strategies that align with business objectives and market demands, ensuring competitiveness and profitability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Analysis:\u0026lt;/strong\u0026gt; Conduct thorough market research and competitive analysis to identify trends, opportunities, and potential threats in the MarTech space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Insights:\u0026lt;/strong\u0026gt; Collaborate with cross-functional teams, including Sales, Marketing, and Customer Success, to gather insights on customer needs and preferences, informing pricing and packaging decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Forecasting:\u0026lt;/strong\u0026gt; Develop revenue models and forecasts based on pricing strategies, market conditions, and customer behavior to support financial planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Packaging Optimization:\u0026lt;/strong\u0026gt; Create and optimize product packages that enhance customer value and drive adoption, ensuring clarity and simplicity in offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Collaboration:\u0026lt;/strong\u0026gt; Work closely with product management, sales, finance, legal and marketing teams to ensure alignment on pricing strategies and effective communication to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Monitoring:\u0026lt;/strong\u0026gt; Establish KPIs to measure the effectiveness of pricing and packaging strategies, and make data-driven recommendations for adjustments as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership:\u0026lt;/strong\u0026gt; Stay informed on industry trends, best practices, and emerging technologies in the MarTech space to drive innovation in pricing and packaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence: \u0026lt;/strong\u0026gt;Institutionalize strategic frameworks, guidelines, and best practices to ensure operational consistency, scalability, and continuous improvement across the monetization function and key cross-functional partners; drive process improvements based on direct and indirect feedback from executives, internal team, and cross functional partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In your first 90 days: you understand our current pricing and packaging architecture and the reasoning behind it, you\u0026#39;ve built working relationships across your core partners — Finance, Product, Engineering, GTM, and Marketing, and you\u0026#39;ve identified where the biggest monetization opportunities and risks sit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In your first 6 months: you\u0026#39;re driving a meaningful piece of the monetization roadmap end to end, and you\u0026#39;ve taken at least one pricing or packaging change from analysis through cross-functional launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In your first year: executives come to you as the source of truth on how your portfolio generates revenue, and the frameworks you\u0026#39;ve put in place have made monetization decisions faster and more consistent across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in pricing, monetization, packaging, or revenue strategy, with substantial time spent executing in-house at a B2B SaaS company, not only advising on it. A consulting or pricing-firm background is a real asset; we\u0026#39;re looking for people who have since taken that thinking into an operating role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B with Enterprise Customers (2000+ employees)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and financial modeling ability. You can build the model yourself, and you\u0026#39;re comfortable working through product analytics partners to get the data behind it. You don\u0026#39;t need to build the dashboard, but you know exactly what to ask for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of pricing and packaging changes you took to market, and evidence of what they did. We\u0026#39;re more interested in decisions you own than frameworks you\u0026#39;re familiar with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational rigor. You bring structure to ambiguous, multi-team work and can drive it to completion across organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive communication. You can distill complex commercial tradeoffs into a clear recommendation with senior stakeholders across Finance, Product, and Go-to-Market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: hands-on experience monetizing AI products, usage- or consumption-based models, or a track record of standing up pricing and monetization from the ground up across multiple early-stage companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent practical experience. MBA welcome, not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $248,000/year, with an expected On Target Earnings (OTE) between $184,000 and $288,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8173613/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8053787","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3480076,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8053787,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1523","title":"Senior Technical Product Manager, Content Platforms (Localization)","company_name":"Braze","first_published":"2026-08-04T11:37:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Braze produces content across dozens of products, teams, and markets. Localizing that content today runs through Phrase and a set of manual processes that, while functional, create bottlenecks that don\u0026#39;t add proportional value. We\u0026#39;re building an AI-powered translation infrastructure to change that; we need a TPM who can own it.\u0026amp;nbsp;This is an early-stage platform role. The architecture is taking shape; the problems aren\u0026#39;t all known yet. You\u0026#39;ll be most effective if you thrive in that ambiguity.You\u0026#39;ll sit on the Content Platforms team as a senior individual contributor. No direct reports, but a strong remit to lead — setting direction, raising the bar, and pulling colleagues across teams toward better solutions.You\u0026#39;ll design systems that let teams self-serve and drive the technical execution of an internal AI translation platform. AI won\u0026#39;t replace human judgment in this process — you\u0026#39;ll help us figure out where human review is essential and design workflows that make that review fast, targeted, and high-quality. The goal is to remove friction that doesn\u0026#39;t need to exist, not to cut corners on quality.\u0026amp;nbsp;Localization at Braze touches almost every part of the business: Demand Gen, Product Marketing, Sales, Enablement, Product, Engineering, Support, and the regional teams that depend on locally-relevant content to do their jobs. Your first job is to plug into the existing localization program — understand what\u0026#39;s working, what\u0026#39;s not, and where the people closest to it think the real opportunities are. The platform we build has to be informed by that reality, not imposed on it.This is not a research role and it\u0026#39;s not a presentations role. You\u0026#39;ll write code, ship prototypes, pair with engineers, and measure adoption. AI-assisted development is how we work — you\u0026#39;ll be expected to use it, build with it, and be opinionated about it.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Room To Grow\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The role itself is Senior TPM, Content Platforms — the parenthetical reflects initial focus, not permanent scope. The team owns a broader technical content operations remit, and as the localization platform matures we expect this role to expand into adjacent problem areas. The right candidate sees localization as a way in, not the whole job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Why This Role Matters For You\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The localization industry is in the middle of a real shift, and most people in it are watching from the sidelines. This role puts you at the front of it — not as someone reacting to AI, but as someone deciding how an enterprise actually adopts it.You\u0026#39;ll build the kind of experience that compounds: hands-on systems thinking, real product ownership, and fluency with the tools that are reshaping how technical work gets done. A problem big enough to matter, the autonomy to shape the solution, and a team of engineers who actually want to build with you.This is a role for people who\u0026#39;d rather shape how AI gets used than watch it happen to them.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Do\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the localization infrastructure product: roadmap, architecture decisions, stakeholder alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers to design and ship multi-platform systems that meet complex, evolving localization needs across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the workflows and self-serve patterns that let teams move forward without routing every request through a central queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of AI-assisted translation tooling while maintaining quality and consistency standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us make smart build-vs-buy decisions — knowing when to build internal tooling and when existing or emerging vendors are the better answer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with translation and localization vendors — what we expect of them, what we move away from, and how their work integrates with everything we build\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in localization or content operations. Read the rest as a description of the work, not a checklist of prior titles.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Localization Background\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A working background in localization is a strong plus, but it isn\u0026#39;t a requirement. What we do need is a thoughtful interest in the space — someone who has read into the problem, has views on where AI shifts the cost curve, and is genuinely curious about how a modern enterprise should be running this kind of program. If you bring the systems thinking and product instincts, we can build the domain depth around you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you do have localization experience, here\u0026#39;s what we\u0026#39;d expect you to bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiar with the localization landscape — tools, workflows, vendor relationships, and where the real friction lives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to develop a clear framework for when human review is required, tuned to content type, audience, risk, and context — not just an instinct, but a defensible model others can apply\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with platforms like Phrase is relevant context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Technical foundation\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply familiar with headless CMS architecture; Sanity experience is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with Node.js, TypeScript, and modern web frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to build simple web apps and functional prototypes on your own — you won\u0026#39;t be shipping complex systems to production solo, but you can independently validate an idea end-to-end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI development tools like Claude Code or Cursor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Product Instincts\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable architecting multi-platform systems and reasoning about long-term design tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can hold your own in technical conversations without needing to defer every decision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced managing stakeholders across team boundaries, including customers who have real expectations tied to your delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Mindset\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterative by nature: you\u0026#39;d rather ship a rough thing and learn than over-plan before moving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker: you design for the problems you haven\u0026#39;t seen yet, not just the ones in front of you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $221,000/year, with an expected On Target Earnings (OTE) between $156,000 and $245,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8053787/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8053789","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3480076,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8053789,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1523","title":"Senior Technical Product Manager, Content Platforms (Localization)","company_name":"Braze","first_published":"2026-08-04T11:39:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Braze produces content across dozens of products, teams, and markets. Localizing that content today runs through Phrase and a set of manual processes that, while functional, create bottlenecks that don\u0026#39;t add proportional value. We\u0026#39;re building an AI-powered translation infrastructure to change that; we need a TPM who can own it.\u0026amp;nbsp;This is an early-stage platform role. The architecture is taking shape; the problems aren\u0026#39;t all known yet. You\u0026#39;ll be most effective if you thrive in that ambiguity.You\u0026#39;ll sit on the Content Platforms team as a senior individual contributor. No direct reports, but a strong remit to lead — setting direction, raising the bar, and pulling colleagues across teams toward better solutions.You\u0026#39;ll design systems that let teams self-serve and drive the technical execution of an internal AI translation platform. AI won\u0026#39;t replace human judgment in this process — you\u0026#39;ll help us figure out where human review is essential and design workflows that make that review fast, targeted, and high-quality. The goal is to remove friction that doesn\u0026#39;t need to exist, not to cut corners on quality.\u0026amp;nbsp;Localization at Braze touches almost every part of the business: Demand Gen, Product Marketing, Sales, Enablement, Product, Engineering, Support, and the regional teams that depend on locally-relevant content to do their jobs. Your first job is to plug into the existing localization program — understand what\u0026#39;s working, what\u0026#39;s not, and where the people closest to it think the real opportunities are. The platform we build has to be informed by that reality, not imposed on it.This is not a research role and it\u0026#39;s not a presentations role. You\u0026#39;ll write code, ship prototypes, pair with engineers, and measure adoption. AI-assisted development is how we work — you\u0026#39;ll be expected to use it, build with it, and be opinionated about it.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Room To Grow\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The role itself is Senior TPM, Content Platforms — the parenthetical reflects initial focus, not permanent scope. The team owns a broader technical content operations remit, and as the localization platform matures we expect this role to expand into adjacent problem areas. The right candidate sees localization as a way in, not the whole job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Why This Role Matters For You\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The localization industry is in the middle of a real shift, and most people in it are watching from the sidelines. This role puts you at the front of it — not as someone reacting to AI, but as someone deciding how an enterprise actually adopts it.You\u0026#39;ll build the kind of experience that compounds: hands-on systems thinking, real product ownership, and fluency with the tools that are reshaping how technical work gets done. A problem big enough to matter, the autonomy to shape the solution, and a team of engineers who actually want to build with you.This is a role for people who\u0026#39;d rather shape how AI gets used than watch it happen to them.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Do\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the localization infrastructure product: roadmap, architecture decisions, stakeholder alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers to design and ship multi-platform systems that meet complex, evolving localization needs across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the workflows and self-serve patterns that let teams move forward without routing every request through a central queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of AI-assisted translation tooling while maintaining quality and consistency standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us make smart build-vs-buy decisions — knowing when to build internal tooling and when existing or emerging vendors are the better answer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with translation and localization vendors — what we expect of them, what we move away from, and how their work integrates with everything we build\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in localization or content operations. Read the rest as a description of the work, not a checklist of prior titles.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Localization Background\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A working background in localization is a strong plus, but it isn\u0026#39;t a requirement. What we do need is a thoughtful interest in the space — someone who has read into the problem, has views on where AI shifts the cost curve, and is genuinely curious about how a modern enterprise should be running this kind of program. If you bring the systems thinking and product instincts, we can build the domain depth around you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you do have localization experience, here\u0026#39;s what we\u0026#39;d expect you to bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiar with the localization landscape — tools, workflows, vendor relationships, and where the real friction lives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to develop a clear framework for when human review is required, tuned to content type, audience, risk, and context — not just an instinct, but a defensible model others can apply\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with platforms like Phrase is relevant context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Technical foundation\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply familiar with headless CMS architecture; Sanity experience is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with Node.js, TypeScript, and modern web frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to build simple web apps and functional prototypes on your own — you won\u0026#39;t be shipping complex systems to production solo, but you can independently validate an idea end-to-end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI development tools like Claude Code or Cursor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Product Instincts\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable architecting multi-platform systems and reasoning about long-term design tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can hold your own in technical conversations without needing to defer every decision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced managing stakeholders across team boundaries, including customers who have real expectations tied to your delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Mindset\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterative by nature: you\u0026#39;d rather ship a rough thing and learn than over-plan before moving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker: you design for the problems you haven\u0026#39;t seen yet, not just the ones in front of you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $132,000 and $209,000/year, with an expected On Target Earnings (OTE) between $147,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8053789/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8027701","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3480076,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8027701,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1523","title":"Senior Technical Product Manager, Content Platforms (Localization)","company_name":"Braze","first_published":"2026-06-25T17:36:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;Company Level: 6\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Braze produces content across dozens of products, teams, and markets. Localizing that content today runs through Phrase and a set of manual processes that, while functional, create bottlenecks that don\u0026#39;t add proportional value. We\u0026#39;re building an AI-powered translation infrastructure to change that; we need a TPM who can own it.\u0026amp;nbsp;This is an early-stage platform role. The architecture is taking shape; the problems aren\u0026#39;t all known yet. You\u0026#39;ll be most effective if you thrive in that ambiguity.You\u0026#39;ll sit on the Content Platforms team as a senior individual contributor. No direct reports, but a strong remit to lead — setting direction, raising the bar, and pulling colleagues across teams toward better solutions.You\u0026#39;ll design systems that let teams self-serve and drive the technical execution of an internal AI translation platform. AI won\u0026#39;t replace human judgment in this process — you\u0026#39;ll help us figure out where human review is essential and design workflows that make that review fast, targeted, and high-quality. The goal is to remove friction that doesn\u0026#39;t need to exist, not to cut corners on quality.\u0026amp;nbsp;Localization at Braze touches almost every part of the business: Demand Gen, Product Marketing, Sales, Enablement, Product, Engineering, Support, and the regional teams that depend on locally-relevant content to do their jobs. Your first job is to plug into the existing localization program — understand what\u0026#39;s working, what\u0026#39;s not, and where the people closest to it think the real opportunities are. The platform we build has to be informed by that reality, not imposed on it.This is not a research role and it\u0026#39;s not a presentations role. You\u0026#39;ll write code, ship prototypes, pair with engineers, and measure adoption. AI-assisted development is how we work — you\u0026#39;ll be expected to use it, build with it, and be opinionated about it.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Room To Grow\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The role itself is Senior TPM, Content Platforms — the parenthetical reflects initial focus, not permanent scope. The team owns a broader technical content operations remit, and as the localization platform matures we expect this role to expand into adjacent problem areas. The right candidate sees localization as a way in, not the whole job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Why This Role Matters For You\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The localization industry is in the middle of a real shift, and most people in it are watching from the sidelines. This role puts you at the front of it — not as someone reacting to AI, but as someone deciding how an enterprise actually adopts it.You\u0026#39;ll build the kind of experience that compounds: hands-on systems thinking, real product ownership, and fluency with the tools that are reshaping how technical work gets done. A problem big enough to matter, the autonomy to shape the solution, and a team of engineers who actually want to build with you.This is a role for people who\u0026#39;d rather shape how AI gets used than watch it happen to them.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Do\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the localization infrastructure product: roadmap, architecture decisions, stakeholder alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers to design and ship multi-platform systems that meet complex, evolving localization needs across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the workflows and self-serve patterns that let teams move forward without routing every request through a central queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of AI-assisted translation tooling while maintaining quality and consistency standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us make smart build-vs-buy decisions — knowing when to build internal tooling and when existing or emerging vendors are the better answer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with translation and localization vendors — what we expect of them, what we move away from, and how their work integrates with everything we build\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in localization or content operations. Read the rest as a description of the work, not a checklist of prior titles.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Localization Background\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A working background in localization is a strong plus, but it isn\u0026#39;t a requirement. What we do need is a thoughtful interest in the space — someone who has read into the problem, has views on where AI shifts the cost curve, and is genuinely curious about how a modern enterprise should be running this kind of program. If you bring the systems thinking and product instincts, we can build the domain depth around you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you do have localization experience, here\u0026#39;s what we\u0026#39;d expect you to bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiar with the localization landscape — tools, workflows, vendor relationships, and where the real friction lives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to develop a clear framework for when human review is required, tuned to content type, audience, risk, and context — not just an instinct, but a defensible model others can apply\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with platforms like Phrase is relevant context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Technical foundation\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply familiar with headless CMS architecture; Sanity experience is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with Node.js, TypeScript, and modern web frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to build simple web apps and functional prototypes on your own — you won\u0026#39;t be shipping complex systems to production solo, but you can independently validate an idea end-to-end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI development tools like Claude Code or Cursor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Product Instincts\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable architecting multi-platform systems and reasoning about long-term design tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can hold your own in technical conversations without needing to defer every decision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced managing stakeholders across team boundaries, including customers who have real expectations tied to your delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Mindset\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterative by nature: you\u0026#39;d rather ship a rough thing and learn than over-plan before moving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker: you design for the problems you haven\u0026#39;t seen yet, not just the ones in front of you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $148,000 and $231,000/year, with an expected On Target Earnings (OTE) between $164,000 and $257,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8027701/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8053791","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3480076,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8053791,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1523","title":"Senior Technical Product Manager, Content Platforms (Localization)","company_name":"Braze","first_published":"2026-08-04T11:43:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Braze produces content across dozens of products, teams, and markets. Localizing that content today runs through Phrase and a set of manual processes that, while functional, create bottlenecks that don\u0026#39;t add proportional value. We\u0026#39;re building an AI-powered translation infrastructure to change that; we need a TPM who can own it.\u0026amp;nbsp;This is an early-stage platform role. The architecture is taking shape; the problems aren\u0026#39;t all known yet. You\u0026#39;ll be most effective if you thrive in that ambiguity.You\u0026#39;ll sit on the Content Platforms team as a senior individual contributor. No direct reports, but a strong remit to lead — setting direction, raising the bar, and pulling colleagues across teams toward better solutions.You\u0026#39;ll design systems that let teams self-serve and drive the technical execution of an internal AI translation platform. AI won\u0026#39;t replace human judgment in this process — you\u0026#39;ll help us figure out where human review is essential and design workflows that make that review fast, targeted, and high-quality. The goal is to remove friction that doesn\u0026#39;t need to exist, not to cut corners on quality.\u0026amp;nbsp;Localization at Braze touches almost every part of the business: Demand Gen, Product Marketing, Sales, Enablement, Product, Engineering, Support, and the regional teams that depend on locally-relevant content to do their jobs. Your first job is to plug into the existing localization program — understand what\u0026#39;s working, what\u0026#39;s not, and where the people closest to it think the real opportunities are. The platform we build has to be informed by that reality, not imposed on it.This is not a research role and it\u0026#39;s not a presentations role. You\u0026#39;ll write code, ship prototypes, pair with engineers, and measure adoption. AI-assisted development is how we work — you\u0026#39;ll be expected to use it, build with it, and be opinionated about it.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Room To Grow\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The role itself is Senior TPM, Content Platforms — the parenthetical reflects initial focus, not permanent scope. The team owns a broader technical content operations remit, and as the localization platform matures we expect this role to expand into adjacent problem areas. The right candidate sees localization as a way in, not the whole job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Why This Role Matters For You\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The localization industry is in the middle of a real shift, and most people in it are watching from the sidelines. This role puts you at the front of it — not as someone reacting to AI, but as someone deciding how an enterprise actually adopts it.You\u0026#39;ll build the kind of experience that compounds: hands-on systems thinking, real product ownership, and fluency with the tools that are reshaping how technical work gets done. A problem big enough to matter, the autonomy to shape the solution, and a team of engineers who actually want to build with you.This is a role for people who\u0026#39;d rather shape how AI gets used than watch it happen to them.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Do\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the localization infrastructure product: roadmap, architecture decisions, stakeholder alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers to design and ship multi-platform systems that meet complex, evolving localization needs across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the workflows and self-serve patterns that let teams move forward without routing every request through a central queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of AI-assisted translation tooling while maintaining quality and consistency standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us make smart build-vs-buy decisions — knowing when to build internal tooling and when existing or emerging vendors are the better answer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with translation and localization vendors — what we expect of them, what we move away from, and how their work integrates with everything we build\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in localization or content operations. Read the rest as a description of the work, not a checklist of prior titles.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Localization Background\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A working background in localization is a strong plus, but it isn\u0026#39;t a requirement. What we do need is a thoughtful interest in the space — someone who has read into the problem, has views on where AI shifts the cost curve, and is genuinely curious about how a modern enterprise should be running this kind of program. If you bring the systems thinking and product instincts, we can build the domain depth around you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you do have localization experience, here\u0026#39;s what we\u0026#39;d expect you to bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiar with the localization landscape — tools, workflows, vendor relationships, and where the real friction lives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to develop a clear framework for when human review is required, tuned to content type, audience, risk, and context — not just an instinct, but a defensible model others can apply\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with platforms like Phrase is relevant context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Technical foundation\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply familiar with headless CMS architecture; Sanity experience is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with Node.js, TypeScript, and modern web frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to build simple web apps and functional prototypes on your own — you won\u0026#39;t be shipping complex systems to production solo, but you can independently validate an idea end-to-end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI development tools like Claude Code or Cursor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Product Instincts\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable architecting multi-platform systems and reasoning about long-term design tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can hold your own in technical conversations without needing to defer every decision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced managing stakeholders across team boundaries, including customers who have real expectations tied to your delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Mindset\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterative by nature: you\u0026#39;d rather ship a rough thing and learn than over-plan before moving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker: you design for the problems you haven\u0026#39;t seen yet, not just the ones in front of you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $148,000 and $231,000/year, with an expected On Target Earnings (OTE) between $164,000 and $257,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8053791/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8191278","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3544664,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8191278,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1799","title":"Senior Technical Recruiter","company_name":"Braze","first_published":"2026-09-14T12:48:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world class Senior Technical Recruiter to help build and scale our PDE (Product, Design, and Engineering) teams. This person should be excited to design and execute customized recruiting strategies while also being a Talent Partner - a point person for all things hiring with our hiring managers. In addition to this, they should also expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage high-volume, high impact searches with minimal guidance, demonstrating creativity in problem-solving and resourcefulness across all stages of the hiring journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute creative recruitment strategies by leveraging data from tools like Greenhouse, Gem, and Looker to improve our practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to your stakeholders by facilitating dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and share innovative sourcing techniques to elevate your searches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to your hiring managers across all organizational levels, including executive leadership and key cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a stellar candidate experience at every stage, ensuring each technical candidate feels respected, valued, and well-informed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new and impactful operational processes within the TA team, embracing a solution-oriented and growth mindset to solve complex scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a Change Agent, effectively communicating the rationale behind new processes and enabling and encouraging others to adapt to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seamlessly work across departments, offering support to other teams during hiring spikes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide more junior team members, leading by example and fostering an inclusive and supportive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of full-cycle technical recruiting experience in a dynamic, fast-paced tech environment, ideally with a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful track record of hiring technical talent, with experience across skillsets including software engineering, product management, and design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of recruitment metrics and the ability to use data effectively to drive strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in independently partnering with and influencing executive leadership on hiring initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge and interest in technology and engineering\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $95,000 and $149,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $105,000 and $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8191278/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8045092","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3486959,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8045092,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"CSS01","title":"Senior Technical Support Specialist","company_name":"Braze","first_published":"2026-08-06T19:43:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Technical Support Specialist, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior member of the Technical Support Team you will be expected to act as an internal escalation point for critical support tickets that are handled by our more junior members and act as a hand-off for those critical tickets for team members who are not on shift. You will be expected to provide assistance and guidance to more Junior members of the Support Team as well as members of the organization outside of Technical Support.\u0026amp;nbsp; Your focus will also be to develop in-depth understanding of the platform’s features and functionalities as well as our customer’s use cases and be able to continue to feed that insight back into the business.\u0026amp;nbsp; While in this role you should be identifying areas of the Braze product in which you can specialize in and become a Subject Matter Expert.\u0026amp;nbsp; In this function you will be the first point of escalation for any specific cases that need additional assistance from the Technical Support Team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years experience supporting a technical product, ideally in SaaS or Mobile\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills both in Japanese and English, and customer-centric attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Talent for synthesizing complex ideas and communicating them in a way others can easily understand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby, Java, C++, JavaScript, or other programming languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity towards learning new things and attitude to explore on one\u0026#39;s own\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: SaaS, Mobile, APIs, Three-tier architecture, Snowflake, MongoDB.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in mobile platforms (Android, iOS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Liquid, and SQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8045092/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171762","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3532526,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171762,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1751","title":"Software Engineer II, Channels","company_name":"Braze","first_published":"2026-09-01T15:52:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Software Engineer to join our SMS team, which is responsible for building and scaling Braze’s SMS and RCS channels. This team fully owns both channels within the product, from composition and sending to message responses and analytics. It also owns several supporting services for Chat messaging, including our internal click tracking and link shortening service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a software engineer on the team, you will ship high-value fullstack features quickly while driving initiatives from concept to delivery. You will step into key technical areas as a primary owner, solve open-ended problems, and help keep our platform dependable as traffic expands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We greatly value driven engineers who collaborate well across teams and functions, communicate clearly with peers and leadership alike, and bring a continuous learning mindset to the group. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building distributed systems at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of distributed systems, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, React, TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$142,538 - CA$235,736/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$156,000 - CA$258,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171762/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8201757","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3549617,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8201757,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1817","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-09-14T15:29:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,000 and $116,000/year, with an expected On Target Earnings (OTE) between $118,500 and $150,500/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8201757/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8045088","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3486957,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8045088,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"SC01","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-09-14T01:50:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant to join our team of technical storytellers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This customer-facing role is an opportunity to bring your technical work background, creativity, and passion for storytelling to the exciting world of pre-sales Solutions Consulting / Sales Engineering. You will build knowledge of the technical pre-sales world, and learn about B2C engagement marketing, mobile marketing automation, APIs, analytics, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will require some travel to client locations, at most 30% at peak times, once the business world resumes traveling.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have at least 2 years of career work experience. Specific experience in pre-sales Solutions Consulting or Sales Engineering is not required, but is helpful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Language Proficiency: Business-level Japanese and conversational English are required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8045088/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8202078","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3549617,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8202078,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1817","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-09-14T15:29:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $107,000/year, with an expected On Target Earnings (OTE) between $114,000 and $139,500/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8202078/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8201582","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3549617,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8201582,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1817","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-09-14T15:29:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,000 and $116,000/year, with an expected On Target Earnings (OTE) between $118,500 and $150,500/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8201582/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8202088","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3549617,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8202088,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1817","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-09-14T15:29:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $81,000 and $109,000/year, with an expected On Target Earnings (OTE) between $116,000 and $142,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8202088/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8159431","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3531444,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8159431,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1746","title":"Staff Applied Scientist","company_name":"Braze","first_published":"2026-09-01T10:47:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Applied Scientist to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We own those solutions end to end, from the models and the flexible training pipelines that build them for each customer to the high-throughput APIs that serve predictions into our messaging systems. You will help set the scope of what is possible for customer engagement at scale, and from that space of possibilities you will lead solutions from prototype to product and build the ML platform that runs them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change what the team can deliver, whether that\u0026#39;s replatforming how we train and serve models, redefining how data science ships to production, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex initiatives yourself from design through production. Current examples include distributed model training and serving, model lifecycle management, and the pipelines that keep hundreds of customer-specific models healthy across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team\u0026#39;s technical vision and quality bar. Set direction across the product portfolio and the ML platform, define best practices, and anticipate problems before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our solutions ship into messaging, analytics, and data platform surfaces, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building ML systems in production, with hands-on depth across data science, ML engineering, and ML operations. You have designed and trained models yourself, built the pipelines and services that run them, and operated them under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience prototyping, refining, and deploying predictive models (supervised and unsupervised learning, neural networks, recommenders) with frameworks such as PyTorch and Tensorflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong distributed systems fundamentals, designing for scale, reliability, and cost on the billions of daily data points our customers generate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommender systems, multi-armed bandits, or uplift modeling in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, Ray, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8159431/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170739","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3531444,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170739,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1746","title":"Staff Applied Scientist","company_name":"Braze","first_published":"2026-09-01T10:47:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Applied Scientist to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We own those solutions end to end, from the models and the flexible training pipelines that build them for each customer to the high-throughput APIs that serve predictions into our messaging systems. You will help set the scope of what is possible for customer engagement at scale, and from that space of possibilities you will lead solutions from prototype to product and build the ML platform that runs them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change what the team can deliver, whether that\u0026#39;s replatforming how we train and serve models, redefining how data science ships to production, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex initiatives yourself from design through production. Current examples include distributed model training and serving, model lifecycle management, and the pipelines that keep hundreds of customer-specific models healthy across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team\u0026#39;s technical vision and quality bar. Set direction across the product portfolio and the ML platform, define best practices, and anticipate problems before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our solutions ship into messaging, analytics, and data platform surfaces, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building ML systems in production, with hands-on depth across data science, ML engineering, and ML operations. You have designed and trained models yourself, built the pipelines and services that run them, and operated them under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience prototyping, refining, and deploying predictive models (supervised and unsupervised learning, neural networks, recommenders) with frameworks such as PyTorch and Tensorflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong distributed systems fundamentals, designing for scale, reliability, and cost on the billions of daily data points our customers generate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommender systems, multi-armed bandits, or uplift modeling in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, Ray, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170739/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170742","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3531444,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170742,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1746","title":"Staff Applied Scientist","company_name":"Braze","first_published":"2026-09-01T10:47:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Applied Scientist to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We own those solutions end to end, from the models and the flexible training pipelines that build them for each customer to the high-throughput APIs that serve predictions into our messaging systems. You will help set the scope of what is possible for customer engagement at scale, and from that space of possibilities you will lead solutions from prototype to product and build the ML platform that runs them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change what the team can deliver, whether that\u0026#39;s replatforming how we train and serve models, redefining how data science ships to production, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex initiatives yourself from design through production. Current examples include distributed model training and serving, model lifecycle management, and the pipelines that keep hundreds of customer-specific models healthy across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team\u0026#39;s technical vision and quality bar. Set direction across the product portfolio and the ML platform, define best practices, and anticipate problems before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our solutions ship into messaging, analytics, and data platform surfaces, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building ML systems in production, with hands-on depth across data science, ML engineering, and ML operations. You have designed and trained models yourself, built the pipelines and services that run them, and operated them under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience prototyping, refining, and deploying predictive models (supervised and unsupervised learning, neural networks, recommenders) with frameworks such as PyTorch and Tensorflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong distributed systems fundamentals, designing for scale, reliability, and cost on the billions of daily data points our customers generate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommender systems, multi-armed bandits, or uplift modeling in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, Ray, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170742/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170743","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3531444,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170743,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1746","title":"Staff Applied Scientist","company_name":"Braze","first_published":"2026-09-01T10:47:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Applied Scientist to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We own those solutions end to end, from the models and the flexible training pipelines that build them for each customer to the high-throughput APIs that serve predictions into our messaging systems. You will help set the scope of what is possible for customer engagement at scale, and from that space of possibilities you will lead solutions from prototype to product and build the ML platform that runs them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change what the team can deliver, whether that\u0026#39;s replatforming how we train and serve models, redefining how data science ships to production, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex initiatives yourself from design through production. Current examples include distributed model training and serving, model lifecycle management, and the pipelines that keep hundreds of customer-specific models healthy across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team\u0026#39;s technical vision and quality bar. Set direction across the product portfolio and the ML platform, define best practices, and anticipate problems before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our solutions ship into messaging, analytics, and data platform surfaces, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building ML systems in production, with hands-on depth across data science, ML engineering, and ML operations. You have designed and trained models yourself, built the pipelines and services that run them, and operated them under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience prototyping, refining, and deploying predictive models (supervised and unsupervised learning, neural networks, recommenders) with frameworks such as PyTorch and Tensorflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong distributed systems fundamentals, designing for scale, reliability, and cost on the billions of daily data points our customers generate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommender systems, multi-armed bandits, or uplift modeling in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, Ray, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170743/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8195997","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547050,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8195997,"updated_at":"2026-09-16T16:19:03-04:00","requisition_id":"R1808","title":"Staff Machine Learning Engineer, ML Platform","company_name":"Braze","first_published":"2026-09-16T16:19:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change how the team runs ML in production, whether that\u0026#39;s replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the platform\u0026#39;s technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating under compliance regimes such as SOX or HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8195997/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209425","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547050,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209425,"updated_at":"2026-09-16T16:21:46-04:00","requisition_id":"R1808","title":"Staff Machine Learning Engineer, ML Platform","company_name":"Braze","first_published":"2026-09-16T16:21:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change how the team runs ML in production, whether that\u0026#39;s replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the platform\u0026#39;s technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating under compliance regimes such as SOX or HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209425/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547050,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209434,"updated_at":"2026-09-16T16:23:09-04:00","requisition_id":"R1808","title":"Staff Machine Learning Engineer, ML Platform","company_name":"Braze","first_published":"2026-09-16T16:23:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change how the team runs ML in production, whether that\u0026#39;s replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the platform\u0026#39;s technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating under compliance regimes such as SOX or HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209434/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209438","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547050,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209438,"updated_at":"2026-09-16T16:23:11-04:00","requisition_id":"R1808","title":"Staff Machine Learning Engineer, ML Platform","company_name":"Braze","first_published":"2026-09-16T16:23:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change how the team runs ML in production, whether that\u0026#39;s replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the platform\u0026#39;s technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating under compliance regimes such as SOX or HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209438/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8122824","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3518130,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8122824,"updated_at":"2026-09-15T17:16:24-04:00","requisition_id":"R1678","title":"Support Engagement Lead","company_name":"Braze","first_published":"2026-08-13T18:32:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Level: 4\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Support Engagement Lead is a member of the Recurring Services team and is tasked with delivering a premium support service experience to customers. In this position, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work as a personalized and customized support experience for a designated group of named customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the “main point of technical support interaction” for a customer and will act as the “technical advocate” for the customer during the entire contract period\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work very closely with our Success team for the named group of accounts; helping to manage the technical relationship, while the CSM focuses on the strategic relationship and product adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and assume ultimate responsibility over your named customer’s technical needs and inquiries around platform integration, performance, and troubleshooting as well as partner implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze for all things Technical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Recurring Services teams, taking a lead role on technical escalations and inquiries to ensure excellent customer experience and internal alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with Customer Success and Recurring Services teams, deliver product value by reducing risk and removing technical barriers resulting in feature adoption and a high degree of execution within the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by championing for the customer’s technical needs and product enhancement requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely and get ingrained with Braze recognized partners in the customer tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer’s existing support cases to identify trends and risks with their Braze product experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to create a seamless experience by helping them to develop Centers of Excellence which allow them to benefit from knowledge sharing across their group\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via support cases, regular check-ins, kick-offs, events and Technical Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers, Technical Account Management, and Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled technical skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience of client-facing role(s) working in SaaS company, working in Technical Support and Account Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You absolutely thrive in a highly collaborative role. You’re a true team player, knowing how to work and contribute in cross-team initiatives and focuses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills regarding technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with an ability to manage competing client demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical knowledge on how to leverage APIs and write basic-level SQL queries, bonus points for experience working in Postman and Snowflake/Snowsight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: Mobile Development (Swift, Java, Kotlin), Kibana, Snowflake, Datadog, Email architecture and deliverability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Javascript, Ruby, Java, or other programming language\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8122824/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7872122","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872122,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7872122/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7872124","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872124,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7872124/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7872119","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872119,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7872119/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7851375","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7851375,"updated_at":"2026-09-15T10:12:24-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7851375/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8067160","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8067160,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-07-15T10:57:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$103,500 - CA$132,000/year, with an expected On Target Earnings (OTE) between CA$115,000 - CA$150,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8067160/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089842","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502392,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089842,"updated_at":"2026-09-15T10:12:25-04:00","requisition_id":"R1628","title":"Technology Partners Product Marketing Manager","company_name":"Braze","first_published":"2026-07-28T11:46:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, Product Marketing sits at the center of how we bring our platform to market—shaping the narratives, positioning, and go-to-market motions that connect what we build to the value our customers feel. As part of our Product Marketing team, you\u0026#39;ll own narratives and GTM\u0026amp;nbsp; for the strategic technology partnerships that extend what\u0026#39;s possible on our platform. This is a role for a builder and a storyteller: someone energized by turning complex offerings into clear, compelling go-to-market programs, and who thrives working shoulder-to-shoulder with teams across Product, Sales, Partnership, and Marketing to bring them to life.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will translate Braze\u0026#39;s strategic technology partnerships into differentiated messaging, joint go-to-market programs, and field-ready assets that ladder up to our core platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role focused on strong PMM craft and cross-functional execution. You\u0026#39;ll bring a clear understanding of how go-to-market strategies work with technology platform partners, and you\u0026#39;ll work closely with internal cross-functional teams including Product, Partnerships, Sales, and Marketing to take initiatives from messaging through to field readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GTM Strategy \u0026amp;amp; Messaging\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop GTM strategy based on joint business plans for strategic technology partnerships in collaboration with partner leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the messaging architecture for Braze\u0026#39;s strategic technology partnerships (e.g., cloud hyperscalers and data platforms), ensuring each partnership ladders up to our core platform narrative and customer engagement story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate platform integrations into clear, differentiated value propositions with defined customer use cases and competitive angles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Core Product Marketing to ensure technology partners are reflected accurately in product launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;GTM Execution \u0026amp;amp; Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive joint go-to-market and co-marketing programs with technology platform partners, coordinating timelines and deliverables across internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner launch motions end-to-end: messaging, packaging, enablement materials, and field readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver core assets and enablement that actually get used in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track performance and adoption, and report results back to cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, GTM Strategy, Sales, Marketing, and Partnership to align on priorities and execute against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and the field to support active deals, customer conversations, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A repeatable launch and enablement motion for technology platform partnerships, with integrations reflected consistently across launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted, productive relationships across Product, Sales, Partners, Marketing, and Services—you\u0026#39;re the person teams pull in early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A storyteller. You turn complex offerings and integrations into clear, differentiated narratives that resonate with buyers and the field alike\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder. You\u0026#39;re comfortable with ambiguity and energized by creating structure, frameworks, and repeatable motions where none existed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator. You\u0026#39;re a sleeves-rolled-up, low-ego operator who brings cross-functional teams along and gets things shipped without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM-fluent. You understand how go-to-market strategies work with technology platform partners and how to execute them in a fast-moving, matrixed organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring to the Team\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years in product and/or partner marketing at a growing B2B technology company, with strong product marketing (PMM) craft at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear, practical understanding of how go-to-market strategies work with technology platform partners, including joint GTM programs, co-marketing motions, and integration launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PMM fundamentals: messaging frameworks, competitive positioning, narrative development, and the ability to translate complex offerings and integrations into clear, buyer-ready stories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing technology platform partnerships (e.g., cloud hyperscalers, data platforms, and the broader SaaS/martech ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales and enablement content—solution briefs, battle cards, decks, playbooks—that gets adopted and used by the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to work closely with cross-functional teams and execute without direct authority, navigating a matrixed organization to get things shipped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, comfortable presenting to internal stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in customer engagement, marketing technology, CDP, or adjacent data/SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $142,000 and $211,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089842/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8167056","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3534395,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8167056,"updated_at":"2026-09-15T10:12:26-04:00","requisition_id":"R1759","title":"Workplace Experience Coordinator","company_name":"Braze","first_published":"2026-09-02T09:26:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT TO EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a dynamic Workplace Experience professional to oversee the daily operations of our Paris office and play a key role in its ongoing growth and development. In this role, you will not only support our local team but also collaborate with colleagues across Braze to drive global workplace and employee experience initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our Paris office expands, we’re looking for builders - resourceful, hands-on individuals who thrive in ambiguity and can create structure where needed. This position sits within the People Team and reports to the Regional Manager, Workplace Experience - EMEA.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively enhances the employee experience. You’ll maintain a strong pulse on the needs of our Paris employees and be adaptable to evolving global conditions and workplace dynamics. \u0026lt;strong\u0026gt;This role will be required to be in-office 5 days per week.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the upcoming office relocation project, ensuring a smooth transition and efficient setup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee day-to-day workplace operations, managing services such as food and beverage programmes, office supplies, mail, packages, and general office upkeep to deliver a seamless employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver exceptional customer service to all who enter the Paris office, upholding Braze’s high standards of hospitality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and respond to workplace service tickets, maintaining a customer-focused mindset to ensure top-tier service for Paris employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the planning and execution of local events and activations, including holiday celebrations, mixers, ERG events, and employee engagement programming, collaborating with the local culture committee to ensure a high-quality and consistent employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support workplace occupancy and desk management, partnering with the wider Workplace Experience team to facilitate hybrid working practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the local new hire onboarding experience by delivering office orientations, workplace tours, and creating meaningful connections for new employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on the implementation of global workplace programmes, policies, processes, and tools, ensuring local needs and requirements are represented.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with cross-functional partners, including IT, Finance and People teams, serving as a trusted workplace partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage regularly with employees and local leadership to understand workplace needs, gather feedback, and identify opportunities to improve the office experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with vendors and service providers, coordinating maintenance, repairs, and workplace services to ensure operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact for building management, ensuring effective communication and prompt resolution of facilities-related issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Procurement and Workplace Experience leadership to onboard vendors, obtain quotations, manage contracts, and support purchasing processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with budget tracking, invoice management, and financial planning for the Paris office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support compliance with health and safety requirements, working closely with external providers, building management, and internal stakeholders to maintain a safe and compliant workplace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate workplace inspections, maintain safety documentation, and ensure any incidents or accidents are reported, documented, and followed through appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to workplace projects and continuous improvement initiatives that enhance the employee experience and support business growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in Workplace role; experience in customer service and/or operations a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in administration and vendor management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with building management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in a fast-paced, rapidly growing organization with an ability to manage competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with office moves and coordination a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven with a mindset of continual improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in building strong relationships cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator, keeping teams and stakeholders informed and up to date\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for best-in-class workplace experience and customer service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and self-motivated with the ability to set own priorities with minimal supervision; experience having remote manager a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative problem-solver, bringing innovative ideas and solutions to the table\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp eye for detail and a sense of office pride\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome can-do attitude - no task is too big or too small\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Mac computer and GSuite\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News \u0026amp;amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;mailto:talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8167056/ai_opt_out"}],"meta":{"total":308}}