{"jobs":[{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7793490?gh_jid=7793490","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3407865,"location":{"name":"Mexico City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Sales \u0026 Business Development","value_type":"single_select"}],"id":7793490,"updated_at":"2026-06-02T14:16:53-04:00","requisition_id":"R1271","title":"Account Executive, Central America LATAM","company_name":"Braze","first_published":"2026-04-21T04:48:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive for the Central America LATAM region, you will be responsible for driving new business opportunities and managing relationships with key clients. You will work closely with marketing, product, and customer success teams to ensure that our clients achieve their engagement goals using the Braze platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identify and pursue new business opportunities within the Central America LATAM market\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with prospective and existing clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct product demonstrations and presentations to showcase the value of Braze’s solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the marketing team to develop targeted campaigns and strategies for the LATAM region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate contracts and close deals to meet or exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide feedback to the product team based on client needs and market trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with industry trends and the competitive landscape in the LATAM market\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Marketing, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in sales or account management, preferably in the MarTech or SaaS industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of meeting or exceeding sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of customer engagement strategies and digital marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills in Spanish, English and Portuguese\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed within the Central America LATAM region\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":215156,"name":"Mexico City","location":null,"child_ids":[],"parent_id":215155}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7956839?gh_jid=7956839","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3454623,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7956839,"updated_at":"2026-06-01T11:24:49-04:00","requisition_id":"R1409","title":"Account Executive, Commercial","company_name":"Braze","first_published":"2026-06-01T11:24:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではメルカリ、タイミー、コスモ石油、マネーフォワード、freee、サンリオ、ミスミ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新規ビジネスの開拓: \u0026lt;/strong\u0026gt;クライアントにアプローチし、Value Selling を実践しながら契約の締結を目指します。BDR チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;市場開拓と戦略の策定:\u0026lt;/strong\u0026gt; 日本市場における Braze のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;関係構築と顧客管理: \u0026lt;/strong\u0026gt;顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;部門連携: \u0026lt;/strong\u0026gt;マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;レポーティングと成果の分析: \u0026lt;/strong\u0026gt;営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Saas 営業の経験と実績: \u0026lt;/strong\u0026gt;3年以上の Saas 営業としての Value Selling の経験 (日系、外資系は問いません)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;数字達成への強い意欲: \u0026lt;/strong\u0026gt;営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;優れたコミュニケーションスキル: \u0026lt;/strong\u0026gt;卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM システムの使用経験: \u0026lt;/strong\u0026gt;Salesforce.com CRM またはその他の CRM ツールを使用して営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力: \u0026lt;/strong\u0026gt;新しい技術やツールに対して迅速に適応し、効果的に活用する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心: \u0026lt;/strong\u0026gt;特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;（プラス要素) スタートアップ企業での経験: \u0026lt;/strong\u0026gt;画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;その他\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7800342?gh_jid=7800342","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3409230,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7800342,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1281","title":"Account Executive Emerging Enterprise","company_name":"Braze","first_published":"2026-04-21T10:04:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Emerging Enterprise General Business team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and existing customers within Braze’s Emerging Enterprise segment, defined as companies with between 1,000 and 2,000 employees. Braze’s “General Business” segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health \u0026amp;amp; Life Sciences, Travel \u0026amp;amp; Hospitality, and Technology, among others.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business and strong prospecting and business development skills. Ideal candidates will have 5+ years of experience selling SaaS solutions to enterprise clients, with typical deal sizes ranging from $200K to $1M+ per year. Additionally, candidates should possess at least 5 years of overall industry experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise companies and understand the dynamic culture of a smaller enterprise sales organization. Experience selling solutions that engage stakeholders across IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be an excellent fit.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Marketing Technology preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal, written, and presentation skills, including the ability to effectively storytell.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to generate demand through outbound prospecting efforts and collaboration with internal teams, such as business development, marketing, and technology \u0026amp;amp; agency partners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in navigating large organizations, with the ability to quickly identify key decision-makers and understand their buying processes for substantial SaaS investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a customer portfolio of 12 - 15 accounts, proactively identifying expansion opportunities and churn risks, collaborating closely with internal customer success, product, and technology teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of forecasting accuracy, including operational rigor in ensuring forecasts and opportunity details are kept up to date on a regular basis.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exemplify operational excellence and organization, including but not limited to: keeping internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents; leading productive deal reviews; keeping MEDDPICC scorecards updated regularly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. Ability to quickly adapt to new cloud applications and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the MEDDPICC framework; Command of the Message experience a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, Customer Success, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness of current trends in the digital and application industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7695053?gh_jid=7695053","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3383052,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7695053,"updated_at":"2026-06-02T14:31:35-04:00","requisition_id":"R1192","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-03-27T17:51:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7760063?gh_jid=7760063","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3383052,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7760063,"updated_at":"2026-06-02T14:31:35-04:00","requisition_id":"R1192","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-03-27T17:51:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7760056?gh_jid=7760056","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3383052,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7760056,"updated_at":"2026-06-02T14:31:35-04:00","requisition_id":"R1192","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-03-27T17:51:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7760061?gh_jid=7760061","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3383052,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7760061,"updated_at":"2026-06-02T14:31:35-04:00","requisition_id":"R1192","title":"Account Executive, Emerging Enterprise, Financial Services","company_name":"Braze","first_published":"2026-03-27T17:51:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7807598?gh_jid=7807598","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3410514,"location":{"name":"Madrid"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7807598,"updated_at":"2026-05-25T04:01:44-04:00","requisition_id":"R1289","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-05-04T06:10:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 5 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $500K to $2.5M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience. Familiarity with Force Management’s sales training; Command of the Message and MEDDPICC is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, develop a point of view (POV) on the value your technology can drive for the account, and prioritize accounts across a territory to maximize bookings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated history of net-new prospecting and pipeline generation, both personally and in collaboration with BDRs and Marketing partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, or emerging growth, technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Italian, Spanish or Hebrew speaking is a bonus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209840,"name":"Remote - Spain","location":null,"child_ids":[],"parent_id":209839}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7825952?gh_jid=7825952","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3415467,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7825952,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1316","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-04-22T02:00:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on a set number of some of the largest and most recognized financial services companies in Central EMEA (DACH \u0026amp;amp; CEE).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7 years selling SaaS Solutions to strategic clients where typical deal size ranges from $200K - $1M+/year.\u0026amp;nbsp; In addition, candidates should have at least 10+ years overall industry experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision making processes of very large enterprise organizations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions.\u0026amp;nbsp; Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7984560?gh_jid=7984560","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3464934,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Sales \u0026 Business Development","value_type":"single_select"}],"id":7984560,"updated_at":"2026-06-05T06:18:42-04:00","requisition_id":"0506","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-06-05T06:18:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではメルカリ、タイミー、コスモ石油、マネーフォワード、freee、サンリオ、ミスミ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新規ビジネスの開拓: \u0026lt;/strong\u0026gt;クライアントにアプローチし、Value Selling を実践しながら契約の締結を目指します。BDR チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;市場開拓と戦略の策定:\u0026lt;/strong\u0026gt; 日本市場における Braze のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;関係構築と顧客管理: \u0026lt;/strong\u0026gt;顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;部門連携: \u0026lt;/strong\u0026gt;マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;レポーティングと成果の分析: \u0026lt;/strong\u0026gt;営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Saas 営業の経験と実績: \u0026lt;/strong\u0026gt;Enterprise の領域において、様々な業界、業種のお客様と関係性を築き、課題を聞き出しながら、深い知識とスキルを持ってバリューセリングのアプローチを実践してきたご経験。また複雑なセールスサイクルを管理し、数字達成への強い意欲を持ち、営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;テリトリープランニングとアカウントプランニング: \u0026lt;/strong\u0026gt;効果的なテリトリープランニングとアカウントプランニングの経験があり、ターゲット市場を戦略的に管理する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;優れたコミュニケーションスキル: \u0026lt;/strong\u0026gt;卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM システムの使用経験: \u0026lt;/strong\u0026gt;Salesforce.com CRM またはその他の CRM ツールを使用して営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力: \u0026lt;/strong\u0026gt;新しい技術やツールに対して迅速に適応し、効果的に活用する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心: \u0026lt;/strong\u0026gt;特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;（プラス要素) スタートアップ企業での経験: \u0026lt;/strong\u0026gt;画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;その他\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7794066?gh_jid=7794066","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3408094,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7794066,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1274","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-04-15T19:55:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 8 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $100K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience applying the MEDPICC deal methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the financial services industry would be an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7771699?gh_jid=7771699","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3403372,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7771699,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1255","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-04-01T21:40:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a driven, consultative Enterprise Account Executive to lead our growth efforts in Singapore. You’ll be responsible for driving new business and expanding existing relationships with enterprise clients across key verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 8 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the full sales cycle\u0026lt;/strong\u0026gt;, from prospecting and qualification through to negotiation and close — managing multiple complex deals with enterprise clients (deal sizes ranging from $100K to $1M+).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engage C-suite and senior decision-makers\u0026lt;/strong\u0026gt; across Marketing, Product and IT to define and deliver transformative customer engagement solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive value-based selling\u0026lt;/strong\u0026gt; using MEDDPICC, clearly articulating Braze’s business impact and ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect strategically\u0026lt;/strong\u0026gt; using market research, networking, and partnerships to identify and create new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt; with Business Development, Marketing, Solutions Consultants, Customer Success, and Services to deliver exceptional customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow existing accounts\u0026lt;/strong\u0026gt; through expansion and upsell opportunities that align with customer goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion innovation\u0026lt;/strong\u0026gt;, leveraging AI tools and modern productivity platforms to maximize efficiency and performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experienced: \u0026lt;/strong\u0026gt;8+ years of enterprise SaaS sales experience in CRM, Marketing Automation, CDP, Analytics, or related MarTech solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Performer: \u0026lt;/strong\u0026gt;Consistent track record of exceeding quota in complex enterprise deal cycles within Singapore.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Communicator: \u0026lt;/strong\u0026gt;Exceptional presentation, negotiation, and stakeholder management skills — confident in leading conversations with C-level executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative:\u0026lt;/strong\u0026gt; Skilled in navigating internal teams and partner ecosystems to build strong relationships across various departments and deliver strong business outcomes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy:\u0026lt;/strong\u0026gt; Comfortable with Salesforce CRM and modern sales productivity tools, including AI-driven applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Entrepreneurial:\u0026lt;/strong\u0026gt; Resourceful, adaptable, and motivated to build and grow the Braze community in the market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7516233?gh_jid=7516233","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3330801,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7516233,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1041","title":"Account Executive, Japan","company_name":"Braze","first_published":"2026-01-15T21:47:36-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;新規ビジネスの開拓\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;クライアントにアプローチし、\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;Value Selling \u0026lt;/span\u0026gt;を実践しながら契約の締結を目指します。\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;BDR \u0026lt;/span\u0026gt;チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;市場開拓と戦略の策定\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt; \u0026lt;/span\u0026gt;日本市場における \u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;Braze \u0026lt;/span\u0026gt;のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;関係構築と顧客管理\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;部門連携\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;One Team\u0026lt;/span\u0026gt;」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;レポーティングと成果の分析\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Saas 営業の経験と実績\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;Enterprise の領域において、様々な業界、業種のお客様と関係性を築き、課題を聞き出しながら、深い知識とスキルを持ってバリューセリングのアプローチを実践してきたご経験。また複雑なセールスサイクルを管理し、数字達成への強い意欲を持ち、営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;テリトリープランニングとアカウントプランニング: \u0026lt;/strong\u0026gt;効果的なテリトリープランニングとアカウントプランニングの経験があり、ターゲット市場を戦略的に管理する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;優れたコミュニケーションスキル\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;CRM \u0026lt;span class=\u0026quot;s4\u0026quot;\u0026gt;システムの使用経験\u0026lt;/span\u0026gt;: \u0026lt;/strong\u0026gt;Salesforce.com CRM \u0026lt;span class=\u0026quot;s4\u0026quot;\u0026gt;またはその他の \u0026lt;/span\u0026gt;CRM \u0026lt;span class=\u0026quot;s4\u0026quot;\u0026gt;ツールを使用し\u0026lt;/span\u0026gt;て営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;新しい技術やツールに対して迅速に適応し、効果的に活用する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;（プラス要素) スタートアップ企業での経験: \u0026lt;/strong\u0026gt;画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954008?gh_jid=7954008","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"internal_job_id":null,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954008,"updated_at":"2026-05-22T12:54:41-04:00","requisition_id":null,"title":"Account Executive - Open Application","company_name":"Braze","first_published":"2026-05-22T10:11:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954015?gh_jid=7954015","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"internal_job_id":null,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954015,"updated_at":"2026-05-22T12:55:50-04:00","requisition_id":null,"title":"Account Executive - Open Application","company_name":"Braze","first_published":"2026-05-22T10:20:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7810513?gh_jid=7810513","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3411478,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7810513,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1296","title":"Account Executive, Scale - General Business ","company_name":"Braze","first_published":"2026-04-14T05:27:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;br\u0026gt;As an Account Executive on our Scale team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;br\u0026gt;Join a scaling, diverse, and tight knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but are united by a commitment to mutual collaboration, growth mindset, and relentless optimism in pursuit of success.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7732702?gh_jid=7732702","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3393240,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7732702,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1225","title":"Account Executive, Scale - Retail ","company_name":"Braze","first_published":"2026-03-20T12:49:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;br\u0026gt;As an Account Executive on our Scale team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;br\u0026gt;Join a scaling, diverse, and tight knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but are united by a commitment to mutual collaboration, growth mindset, and relentless optimism in pursuit of success.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7431841?gh_jid=7431841","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3306737,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7431841,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R968","title":"Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-02-17T07:41:01-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;The ideal candidate has at least 5 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Responsibilities:\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from 500K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;Qualifications:\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of experience in Enterprise and Strategic sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience. Familiarity with Force Management’s sales training; Command of the Message and MEDDPICC is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, develop a point of view (POV) on the value your technology can drive for the account, and prioritize accounts across a territory to maximize bookings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated history of net-new prospecting and pipeline generation, both personally and in collaboration with BDRs and Marketing partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;a href=\u0026quot;http://Salesforce.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt; CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, or emerging growth, technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with brands such as Kerring, Loreal and Stellantis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Italian, Spanish or Hebrew speaking is a bonus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7902068?gh_jid=7902068","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3434281,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7902068,"updated_at":"2026-05-27T15:52:09-04:00","requisition_id":"R1361","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-05-08T14:34:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7899402?gh_jid=7899402","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3434281,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7899402,"updated_at":"2026-05-27T15:51:21-04:00","requisition_id":"R1361","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-05-08T14:34:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7902064?gh_jid=7902064","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3434281,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7902064,"updated_at":"2026-05-27T15:51:35-04:00","requisition_id":"R1361","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-05-08T14:34:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7902065?gh_jid=7902065","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3434281,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7902065,"updated_at":"2026-05-27T15:51:48-04:00","requisition_id":"R1361","title":"Account Manager, Commercial","company_name":"Braze","first_published":"2026-05-08T14:34:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire and maintain best-in-class product knowledge and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, intellectual curiosity, and a relentless commitment to excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An accomplished networker in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote, #LI-Hybrid, #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7739238?gh_jid=7739238","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3394983,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Sales \u0026 Business Development","value_type":"single_select"}],"id":7739238,"updated_at":"2026-06-02T14:01:51-04:00","requisition_id":"R1230","title":"Account Manager, LATAM","company_name":"Braze","first_published":"2026-03-30T15:20:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an exciting opportunity for a customer-focused, results-oriented Account Manager passionate about delivering value and driving success for clients across LATAM.\u0026amp;nbsp;As a LATAM Account Manager, you will be responsible for managing and growing relationships with clients across the region. You will work closely with cross-functional teams, including Sales, Customer Success, and Product, to drive account growth, retention, and overall customer satisfaction. This role requires a strong understanding of the digital marketing ecosystem, customer engagement solutions, and the ability to build long-term relationships in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Account Management \u0026amp;amp; Growth:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and manage a portfolio of key accounts in LATAM, acting as the main point of contact for all Commercial needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute account plans to meet and exceed client expectations, driving engagement, retention, and upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and cultivate relationships with decision-makers and influencers within client organizations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigating Sales stages and quota achiever:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise Across Sales Stages: Demonstrates mastery from initial qualification to Closed Won, ensuring a methodical approach to meet quota goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Centric Strategy: Deeply understands customer needs, decision-making processes, and timelines to drive effective engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic Deal Progression: Advances deals with well-timed actions and stakeholder collaboration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Renewal approach and strategy: understands and effectively manages Braze’s renewal process within the customer lifecycle, ensuring that customer satisfaction and retention are maximized. Recognises that different teams \u0026quot;pilot the plane\u0026quot; at various stages, Customer Success mid-contract, and Account Management leading up to the renewal. Coordinates seamlessly across teams to ensure the renewal process runs smoothly and efficiently, driving towards a successful outcome\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional collaboration:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, and Product teams to align on client strategies, product updates, and support needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate client feedback and insights to internal teams to help shape product development and feature prioritization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication strategy:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Versatile communication strategies: skilled in leveraging multiple channels, including email, phone, and social media, to connect effectively with stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and tailored messaging: ensures all communication is professional, concise, and customized to the audience\u0026#39;s needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market understanding \u0026amp;amp; Strategic Initiatives:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay informed on regional market trends, competitive landscape, and industry best practices to provide relevant insights to clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support regional go-to-market initiatives and help expand our presence across LATAM by identifying new business opportunities within your portfolio\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Marketing, Communications, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in account management, customer success, or digital marketing, preferably within SaaS, Martech, or a customer engagement-focused company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of digital marketing, customer engagement, and CRM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing high-value accounts and achieving growth targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with the ability to work effectively across cultural and organizational boundaries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trilingual proficiency in Portuguese, English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel within the LATAM region as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7979912?gh_jid=7979912","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463330,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7979912,"updated_at":"2026-06-04T12:19:33-04:00","requisition_id":"R1441","title":"AV Associate","company_name":"Braze","first_published":"2026-06-03T14:35:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AV Associate is responsible for the day-to-day setup, operation, and maintenance of audiovisual equipment to ensure seamless business operations. This onsite role provides essential technical assistance for meetings, executive presentations, and corporate events, ensuring that all conference room technology, event spaces and video conferencing platforms remain reliable and user-friendly. You will also assist in troubleshooting and collaborate with the Service Desk team and AV engineers to support our global AV infrastructure. This is an in-office position, with discretionary work from home by the manager.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide technical support to the organization for AV infrastructure-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform preventive and corrective maintenance on Conference Rooms and event space systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set up, test, and operate AV equipment for meetings, conferences, presentations, and events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in creation and reviewing of maintenance schedules, troubleshooting guides, and runbooks for AV equipment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to understand their AV needs and requirements for events and meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with developing system schematics, drawings, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage AV-related tickets and the AV calendar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and organize AV equipment inventory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with the installation and configuration of AV equipment, including displays, audio systems, control systems, and video conferencing solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform system testing, calibration, and optimization to achieve optimal performance and user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay at the forefront of AV technology advancements, continuously learning about new products, solutions, and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some travel may be required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Associate’s or Bachelor’s degree in Audio-Visual Technology, Media Production, IT, or related field (or equivalent experience)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–3 years of experience supporting AV systems and live events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with UCC Platforms such as Zoom, Google Meet, and Streaming platforms such as Riverside and Goldcast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with video production switchers and digital audio consoles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BONUS\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications: CTS\u0026amp;nbsp; (Certified Technology Specialist ) certification or equivalent is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $65,000 and $81,000/year with an expected On Target Earnings (OTE) between $72,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7782451?gh_jid=7782451","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3405943,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7782451,"updated_at":"2026-05-29T10:46:44-04:00","requisition_id":"R1260","title":"Business Development Representative","company_name":"Braze","first_published":"2026-04-06T14:28:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritize outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7782462?gh_jid=7782462","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3405943,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7782462,"updated_at":"2026-05-29T10:46:44-04:00","requisition_id":"R1260","title":"Business Development Representative","company_name":"Braze","first_published":"2026-04-06T14:28:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritize outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7858203?gh_jid=7858203","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3422648,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7858203,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1341","title":"CPaaS FinOps Lead","company_name":"Braze","first_published":"2026-05-11T11:41:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking an experienced and dedicated CPaaS FinOps Lead for our growing portfolio of Messaging solutions, including SMS, MMS, RCS, and others. In this dynamic role, you will work with the Product Vendor Management team, and collaborate with key stakeholders across Sales, Pricing, Product Management, \u0026amp;amp; Partnerships to ensure Braze stays profitable and competitive.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ownership of our vendor contracts and relationships with our SMS/MMS, RCS, Email, and WhatsApp vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and maintain pricing and cost data sheets and recurrently produce up-to-date cost sheets based on changing prices. Constantly reevaluate prices, competitive trends, margins, and customer volumes to ensure we have the most competitive rates in each region and product line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain product cost bottom line, negotiation with vendors on customer bespoke pricing requests to ensure selling strategies ensure maximization of Gross Profit \u0026amp;amp; drive growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pricing input to Client RFPs and customer bespoke pricing requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate cost and product price-related reporting data to support decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay informed and up to date regarding different SMS \u0026amp;amp; RCS product offerings, pricing trends, and industry changes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communication skills including the ability to effectively communicate with the relevant internal stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exemplary analytical skills with the ability to accumulate, organize and assimilate large amounts of information \u0026amp;amp; data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to own your own work and drive tasks independently to accomplish end results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data analysis experience / advanced knowledge of analytical tools (looker, excel, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging AI to synthesize information, and automate rote tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience related to CPaaS Messaging (SMS \u0026amp;amp; RCS) is a requirement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $155,000/year with an expected On Target Earnings (OTE) between $155,000 and $175,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7906126?gh_jid=7906126","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3436767,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7906126,"updated_at":"2026-05-22T04:47:20-04:00","requisition_id":"R1370","title":"Customer Success Manager II (FTC)","company_name":"Braze","first_published":"2026-05-09T02:28:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Manager in our Enterprise team you will be part of a team managing some of the world’s biggest and most recognizable brands. \u0026amp;nbsp;\u0026lt;strong\u0026gt;This is a 14 month fixed term contract.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026amp;nbsp; You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Please note the salary for this position is a fixed Base of AUD 112,000 per annum.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7918224?gh_jid=7918224","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3441748,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7918224,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1385","title":"Customer Success Manager II, Retail","company_name":"Braze","first_published":"2026-05-14T10:36:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Success Manager in our Retail team, you will be part of a team managing some of the world’s biggest and most recognizable brands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel (internationally)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-5+ years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7920610?gh_jid=7920610","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3443009,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7920610,"updated_at":"2026-05-26T09:09:15-04:00","requisition_id":"R1386","title":"Customer Success Manager II, Scale","company_name":"Braze","first_published":"2026-05-26T09:09:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Manager in our Scale Mid-Touch team you will work with passionate start-up and scale-up brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026amp;nbsp; You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7894465?gh_jid=7894465","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3429838,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7894465,"updated_at":"2026-06-04T16:16:33-04:00","requisition_id":"R1349","title":"CX Operations - Insights Lead","company_name":"Braze","first_published":"2026-05-05T10:50:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The CX Operations Insights Lead will serve as a critical Individual Contributor bridging the gap between data-driven operational metrics and resource allocation across the entire Customer Experience (CX) department. Reporting to the Senior Director of CX Operations, this role acts as a strategic architect focusing on two primary pillars: Headcount Capacity Planning and broad Insights \u0026amp;amp; Analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While our Resource Management team handles tactical resourcing for projects within Certinia PSA, this role will step back to look at the broader picture. You will be responsible for forecasting and headcount modeling for all CX teams, including those not currently utilizing Certinia, such as Customer Support and Customer Success. Beyond capacity planning, you will drive high-visibility analytics initiatives with a heavy emphasis on workflow automation, ensuring our CX leadership have the insights needed for their key business reviews. As an L5 Lead, you will also act as a mentor to more junior ICs within the team and define cross-divisional objectives that add value at the broader business level.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You’ll Do:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Headcount Capacity Planning: Develop and own broader headcount models and forecasting across the entire CX department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilization \u0026amp;amp; Growth Modeling: Forecast resource needs based on a deep understanding of utilization models, paired with future targets around company growth and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resource Management Alignment: Collaborate continuously with the Resource Management team to ensure high-level headcount forecasts align with the tactical resourcing executed within our Services PSA tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with FP\u0026amp;amp;A: Partner with the Financial Planning \u0026amp;amp; Analysis team to flex your headcount and utilization modeling with updates to revenue and growth targets, providing foundational data for executive-level business reviews and strategic resource allocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-Value Analytics \u0026amp;amp; Reporting: Lead value-add analytics activities across the CX Operations team, owning the data delivery for various CX departmental OKR metrics, Monthly Business Reviews (MBR), Quarterly Business Reviews (QBR), and Board decks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Automation: Streamline data processes and reporting mechanisms to enhance efficiency, continuously seeking ways to automate the generation of leadership reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder Leadership: Act as a strategic partner to CX leadership, clearly presenting work updates and insights in internal leadership meetings without requiring management support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentorship: Serve as a Lead IC, creating space at the table through mentoring, coaching, and reviewing the work of junior analysts within the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are \u0026amp;amp; What You Have:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 4+ years of proven experience in business intelligence, data analysis, business strategy, or a quantitative field, with specific and demonstrated experience in headcount modeling and capacity planning across large departments or organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Proficiency: Strong reporting and dashboarding skills are required. You must be highly proficient in Google Sheets and Salesforce Reporting, have knowledge of using Looker and Snowflake SQL. You will have a gift for storytelling with data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Tools: Experience with Tableau or other BI tooling is highly beneficial. Similarly with Gainsight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical Mindset: You are analytically driven, comfortable handling complex tabular datasets, and possess a strong problem-solving mindset focused on automation and iterative improvement. Using AI to help extract insights from your data will be second nature.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Focussed: You fully understand and are able to exploit automation and AI technologies to introduce efficiencies across mundane tasks, while being acutely aware of their limitations. You will have demonstrable skills in tooling such as Gemini, Claude, OpenAI, Atlassian Rovo, Tray.ai, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic Scope: You are comfortable working on loosely defined tasks and can synthesize complex utilization and revenue data into clear narratives for executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration \u0026amp;amp; Communication: Excellent written and verbal communication skills. You forge and cultivate trusted long-term relationships and can seamlessly partner with both technical teams and senior business leaders, acting as a translator between them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,500 and $121,500/year, with an expected On Target Earnings (OTE) between $115,000 and $135,00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7884206?gh_jid=7884206","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3429838,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7884206,"updated_at":"2026-06-04T16:16:33-04:00","requisition_id":"R1349","title":"CX Operations - Insights Lead","company_name":"Braze","first_published":"2026-05-05T10:50:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The CX Operations Insights Lead will serve as a critical Individual Contributor bridging the gap between data-driven operational metrics and resource allocation across the entire Customer Experience (CX) department. Reporting to the Senior Director of CX Operations, this role acts as a strategic architect focusing on two primary pillars: Headcount Capacity Planning and broad Insights \u0026amp;amp; Analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While our Resource Management team handles tactical resourcing for projects within Certinia PSA, this role will step back to look at the broader picture. You will be responsible for forecasting and headcount modeling for all CX teams, including those not currently utilizing Certinia, such as Customer Support and Customer Success. Beyond capacity planning, you will drive high-visibility analytics initiatives with a heavy emphasis on workflow automation, ensuring our CX leadership have the insights needed for their key business reviews. As an L5 Lead, you will also act as a mentor to more junior ICs within the team and define cross-divisional objectives that add value at the broader business level.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You’ll Do:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Headcount Capacity Planning: Develop and own broader headcount models and forecasting across the entire CX department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilization \u0026amp;amp; Growth Modeling: Forecast resource needs based on a deep understanding of utilization models, paired with future targets around company growth and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resource Management Alignment: Collaborate continuously with the Resource Management team to ensure high-level headcount forecasts align with the tactical resourcing executed within our Services PSA tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with FP\u0026amp;amp;A: Partner with the Financial Planning \u0026amp;amp; Analysis team to flex your headcount and utilization modeling with updates to revenue and growth targets, providing foundational data for executive-level business reviews and strategic resource allocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-Value Analytics \u0026amp;amp; Reporting: Lead value-add analytics activities across the CX Operations team, owning the data delivery for various CX departmental OKR metrics, Monthly Business Reviews (MBR), Quarterly Business Reviews (QBR), and Board decks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Automation: Streamline data processes and reporting mechanisms to enhance efficiency, continuously seeking ways to automate the generation of leadership reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder Leadership: Act as a strategic partner to CX leadership, clearly presenting work updates and insights in internal leadership meetings without requiring management support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentorship: Serve as a Lead IC, creating space at the table through mentoring, coaching, and reviewing the work of junior analysts within the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are \u0026amp;amp; What You Have:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 4+ years of proven experience in business intelligence, data analysis, business strategy, or a quantitative field, with specific and demonstrated experience in headcount modeling and capacity planning across large departments or organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Proficiency: Strong reporting and dashboarding skills are required. You must be highly proficient in Google Sheets and Salesforce Reporting, have knowledge of using Looker and Snowflake SQL. You will have a gift for storytelling with data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Tools: Experience with Tableau or other BI tooling is highly beneficial. Similarly with Gainsight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical Mindset: You are analytically driven, comfortable handling complex tabular datasets, and possess a strong problem-solving mindset focused on automation and iterative improvement. Using AI to help extract insights from your data will be second nature.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Focussed: You fully understand and are able to exploit automation and AI technologies to introduce efficiencies across mundane tasks, while being acutely aware of their limitations. You will have demonstrable skills in tooling such as Gemini, Claude, OpenAI, Atlassian Rovo, Tray.ai, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic Scope: You are comfortable working on loosely defined tasks and can synthesize complex utilization and revenue data into clear narratives for executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration \u0026amp;amp; Communication: Excellent written and verbal communication skills. You forge and cultivate trusted long-term relationships and can seamlessly partner with both technical teams and senior business leaders, acting as a translator between them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,500 and $121,500/year, with an expected On Target Earnings (OTE) between $115,000 and $135,00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7833776?gh_jid=7833776","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3417305,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7833776,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1321","title":"Data Scientist, AI Deployment","company_name":"Braze","first_published":"2026-04-27T14:12:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Data Scientist, AI Deployment team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world\u0026#39;s leading brands. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design ML use cases from the ground up\u0026amp;nbsp;— scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the full ML pipeline\u0026amp;nbsp;—\u0026amp;nbsp; taking customers\u0026#39; raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer success by providing ongoing technical guidance that ensures data science performance, successful adoption, and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities\u0026amp;nbsp;by developing features and tools that support the broader AI deployment team and scale what\u0026#39;s possible across engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Braze Product team\u0026amp;nbsp;to refine and advance Braze\u0026#39;s reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape BrazeAI product strategy and roadmap\u0026amp;nbsp;by bringing customer-facing insights and deep technical expertise to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$112,000 - CA$168,000/year, with an expected On Target Earnings (OTE) between CA$125,000 - CA$188,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7668561?gh_jid=7668561","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3374988,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7668561,"updated_at":"2026-05-25T15:12:16-04:00","requisition_id":"R1175","title":"Data Scientist II (AI Deployment)","company_name":"Braze","first_published":"2026-03-13T11:32:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: you write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: you identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: you stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7909175?gh_jid=7909175","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3431825,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7909175,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1354","title":"Delivery Manager","company_name":"Braze","first_published":"2026-05-08T15:38:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our Expert Services team is seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. This role is vital to the customer lifecycle, as you will spearhead the implementations of new and existing Braze clients. Working alongside key go-to-market stakeholders including Account Executives, Customer Success Managers, and Technical Architects and more.\u0026amp;nbsp; You will ensure a seamless transition and superior results. Your mission is to grasp each client\u0026#39;s unique business needs and direct program delivery to achieve rapid time-to-value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding, implementations, and other professional services to ensure new and existing clients achieve rapid time-to-value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Ownership and Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager\u0026#39;s mission is to spearhead the onboarding and implementation of new and existing Braze clients, ensuring projects are executed on time and meet customer expectations. This includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Project managing a portfolio of customer implementations to successful outcomes, thereby accelerating Time-to-Value and contributing to customer growth and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing program delivery and consistently monitoring and reporting on project progress, while addressing any challenges or roadblocks that may arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Collaboration and Alignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role is cross-functional and requires working alongside key go-to-market and account stakeholders.The Delivery Manager is considered part of the Implementation Team, often working closely with the Technical Architect. Collaboration is required to align on customer goals and deliverables with:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Internal teams: Technical Architects (TAs), Customer Success Managers (CSMs), and Account Executives (AEs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External parties: Coordinating effectively with the customer\u0026#39;s agencies and third parties to drive desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Needs Assessment and Value Realization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The manager must rapidly assess and understand each customer\u0026#39;s unique business requirements to tailor the implementation experience effectively. This involves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engaging with customer stakeholders—from senior staff to Braze end users—to understand their business and technical goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving customers to realize fast time-to-value by implementing best practices and strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Helping to drive early adoption, setting key performance indicators (KPIs), and success metrics for ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocating customer business use-cases to product development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enhancing Experience and Enabling Users\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager advocates for customer needs and feedback to internal teams to enhance the overall customer experience. Specific enablement and process responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Training and Workshops: Conducting training sessions and workshops. This means delivering engaging enablement training and collaborating with internal technical resources to empower customers to use Braze\u0026#39;s platform and powerful features efficiently. The Delivery Manager group is also included in technical training, such as the Decisioning Studio Technical Enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation and Transition: Understanding and documenting customer stakeholder roles and hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after project completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process Improvement: Designing and continually improving processes and materials that enhance efficiency and customer experience during implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Workstreams: When required, taking ownership of some technical workstreams in implementation projects and working directly with the customer\u0026#39;s product and engineering stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Do:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Program Ownership and Management: Project manage a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers. Consistently monitor and report on project progress, while proactively addressing any challenges or roadblocks to ensure projects are executed on time and meet customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Enablement: Collaborate with internal technical resources to empower and train customers to use Braze\u0026#39;s platform and powerful features as efficiently as possible. This includes participating in technical training, such as the Decisioning Studio Technical Enablement, to remain proficient in advanced platform capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relationship Building: Engage with customer stakeholders to understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users. Document customer stakeholder roles and hierarchy within detailed accounts to facilitate a seamless transition to the Customer Success Manager team post-implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: When needed, take ownership of some technical workstreams in implementation projects and work directly with customer\u0026#39;s product and engineering stakeholders. Act as a bridge between the customer\u0026#39;s technical requirements and Braze\u0026#39;s internal implementation teams, such as Technical Architects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External Coordination: Coordinate effectively with customer\u0026#39;s agencies and third parties to drive desired outcomes. Ensure all external partners are aligned with the customer\u0026#39;s strategic goals and the Braze implementation timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Value Realization: Help drive early adoption, setting KPIs and success metrics for ROI. Implement best practices and strategies that lead customers to realize fast time-to-value from their investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Advocacy: Advocate customer business use-cases to product development. Serve as a voice for the customer internally to help shape the platform roadmap based on real-world needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous Improvement: Design and continually improve processes and materials that enhance efficiency and customer experience during implementation. Effectively deliver engaging enablement training and workshops, tailoring remote sessions to exceed customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Who You Are:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate for the Delivery Manager role should exhibit a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Experience: Requires a minimum of 2-5 years of experience in a customer-facing work environment. This foundation is coupled with proven experience in project management and technology implementation, which is vital for overseeing fixed-length professional services and client implementations. You should also have demonstrated interest or experience in technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational Discipline: You must be highly organized and reliable, ensuring project tracking is always up-to-date. This role requires a self-starter with a continuous improvement mindset, dedicated to designing and refining processes and materials that enhance implementation efficiency and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Growth: You possess a high level of intellectual curiosity and the ability to constantly learn new platform features, industry trends, and client use-cases to better advocate for them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Skills: You have excellent analytical, problem diagnosis, and creative problem-solving skills, along with the desire and ability to identify and help implement necessary changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration and Resilience: You can effectively work within a cross-functional team and balance multiple projects simultaneously. You are known for being a good collaborator who can motivate or maintain enthusiasm throughout the implementation engagement, and you have the ability to manage conflicting priorities and thrive in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication: Your strong listening and verbal communication skills enable you to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor\u0026#39;s degree or equivalent experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 2-5 years in a similar customer-facing role, preferably in implementations or customer success. This includes proven experience in technology implementation and project management, with a demonstrated interest or background in technical concepts such as APIs, Marketing Automation, Analytics, SaaS, Mobile, or Programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills: Strong project management skills with the discipline to be highly organized and keep tracking up-to-date. Excellent communication skills, including strong listening and verbal abilities to deliver clear and concise responses via video calls and emails. A high level of intellectual curiosity and willingness to learn about technical concepts, constantly learning new platform features and use-cases, paired with excellent analytical and creative problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $66,000 and $104,000/year, with an expected On Target Earnings (OTE) between $78,000 and $123,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7894950?gh_jid=7894950","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3431825,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7894950,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1354","title":"Delivery Manager","company_name":"Braze","first_published":"2026-05-08T15:38:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our Expert Services team is seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. This role is vital to the customer lifecycle, as you will spearhead the implementations of new and existing Braze clients. Working alongside key go-to-market stakeholders including Account Executives, Customer Success Managers, and Technical Architects and more.\u0026amp;nbsp; You will ensure a seamless transition and superior results. Your mission is to grasp each client\u0026#39;s unique business needs and direct program delivery to achieve rapid time-to-value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding, implementations, and other professional services to ensure new and existing clients achieve rapid time-to-value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Ownership and Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager\u0026#39;s mission is to spearhead the onboarding and implementation of new and existing Braze clients, ensuring projects are executed on time and meet customer expectations. This includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Project managing a portfolio of customer implementations to successful outcomes, thereby accelerating Time-to-Value and contributing to customer growth and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing program delivery and consistently monitoring and reporting on project progress, while addressing any challenges or roadblocks that may arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Collaboration and Alignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role is cross-functional and requires working alongside key go-to-market and account stakeholders.The Delivery Manager is considered part of the Implementation Team, often working closely with the Technical Architect. Collaboration is required to align on customer goals and deliverables with:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Internal teams: Technical Architects (TAs), Customer Success Managers (CSMs), and Account Executives (AEs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External parties: Coordinating effectively with the customer\u0026#39;s agencies and third parties to drive desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Needs Assessment and Value Realization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The manager must rapidly assess and understand each customer\u0026#39;s unique business requirements to tailor the implementation experience effectively. This involves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engaging with customer stakeholders—from senior staff to Braze end users—to understand their business and technical goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving customers to realize fast time-to-value by implementing best practices and strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Helping to drive early adoption, setting key performance indicators (KPIs), and success metrics for ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocating customer business use-cases to product development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enhancing Experience and Enabling Users\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager advocates for customer needs and feedback to internal teams to enhance the overall customer experience. Specific enablement and process responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Training and Workshops: Conducting training sessions and workshops. This means delivering engaging enablement training and collaborating with internal technical resources to empower customers to use Braze\u0026#39;s platform and powerful features efficiently. The Delivery Manager group is also included in technical training, such as the Decisioning Studio Technical Enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation and Transition: Understanding and documenting customer stakeholder roles and hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after project completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process Improvement: Designing and continually improving processes and materials that enhance efficiency and customer experience during implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Workstreams: When required, taking ownership of some technical workstreams in implementation projects and working directly with the customer\u0026#39;s product and engineering stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Do:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Program Ownership and Management: Project manage a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers. Consistently monitor and report on project progress, while proactively addressing any challenges or roadblocks to ensure projects are executed on time and meet customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Enablement: Collaborate with internal technical resources to empower and train customers to use Braze\u0026#39;s platform and powerful features as efficiently as possible. This includes participating in technical training, such as the Decisioning Studio Technical Enablement, to remain proficient in advanced platform capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relationship Building: Engage with customer stakeholders to understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users. Document customer stakeholder roles and hierarchy within detailed accounts to facilitate a seamless transition to the Customer Success Manager team post-implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: When needed, take ownership of some technical workstreams in implementation projects and work directly with customer\u0026#39;s product and engineering stakeholders. Act as a bridge between the customer\u0026#39;s technical requirements and Braze\u0026#39;s internal implementation teams, such as Technical Architects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External Coordination: Coordinate effectively with customer\u0026#39;s agencies and third parties to drive desired outcomes. Ensure all external partners are aligned with the customer\u0026#39;s strategic goals and the Braze implementation timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Value Realization: Help drive early adoption, setting KPIs and success metrics for ROI. Implement best practices and strategies that lead customers to realize fast time-to-value from their investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Advocacy: Advocate customer business use-cases to product development. Serve as a voice for the customer internally to help shape the platform roadmap based on real-world needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous Improvement: Design and continually improve processes and materials that enhance efficiency and customer experience during implementation. Effectively deliver engaging enablement training and workshops, tailoring remote sessions to exceed customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Who You Are:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate for the Delivery Manager role should exhibit a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Experience: Requires a minimum of 2-5 years of experience in a customer-facing work environment. This foundation is coupled with proven experience in project management and technology implementation, which is vital for overseeing fixed-length professional services and client implementations. You should also have demonstrated interest or experience in technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational Discipline: You must be highly organized and reliable, ensuring project tracking is always up-to-date. This role requires a self-starter with a continuous improvement mindset, dedicated to designing and refining processes and materials that enhance implementation efficiency and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Growth: You possess a high level of intellectual curiosity and the ability to constantly learn new platform features, industry trends, and client use-cases to better advocate for them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Skills: You have excellent analytical, problem diagnosis, and creative problem-solving skills, along with the desire and ability to identify and help implement necessary changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration and Resilience: You can effectively work within a cross-functional team and balance multiple projects simultaneously. You are known for being a good collaborator who can motivate or maintain enthusiasm throughout the implementation engagement, and you have the ability to manage conflicting priorities and thrive in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication: Your strong listening and verbal communication skills enable you to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor\u0026#39;s degree or equivalent experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 2-5 years in a similar customer-facing role, preferably in implementations or customer success. This includes proven experience in technology implementation and project management, with a demonstrated interest or background in technical concepts such as APIs, Marketing Automation, Analytics, SaaS, Mobile, or Programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills: Strong project management skills with the discipline to be highly organized and keep tracking up-to-date. Excellent communication skills, including strong listening and verbal abilities to deliver clear and concise responses via video calls and emails. A high level of intellectual curiosity and willingness to learn about technical concepts, constantly learning new platform features and use-cases, paired with excellent analytical and creative problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $66,000 and $104,000/year, with an expected On Target Earnings (OTE) between $78,000 and $123,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7909185?gh_jid=7909185","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3431825,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7909185,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1354","title":"Delivery Manager","company_name":"Braze","first_published":"2026-05-08T15:38:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our Expert Services team is seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. This role is vital to the customer lifecycle, as you will spearhead the implementations of new and existing Braze clients. Working alongside key go-to-market stakeholders including Account Executives, Customer Success Managers, and Technical Architects and more.\u0026amp;nbsp; You will ensure a seamless transition and superior results. Your mission is to grasp each client\u0026#39;s unique business needs and direct program delivery to achieve rapid time-to-value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding, implementations, and other professional services to ensure new and existing clients achieve rapid time-to-value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Ownership and Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager\u0026#39;s mission is to spearhead the onboarding and implementation of new and existing Braze clients, ensuring projects are executed on time and meet customer expectations. This includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Project managing a portfolio of customer implementations to successful outcomes, thereby accelerating Time-to-Value and contributing to customer growth and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing program delivery and consistently monitoring and reporting on project progress, while addressing any challenges or roadblocks that may arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Collaboration and Alignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role is cross-functional and requires working alongside key go-to-market and account stakeholders.The Delivery Manager is considered part of the Implementation Team, often working closely with the Technical Architect. Collaboration is required to align on customer goals and deliverables with:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Internal teams: Technical Architects (TAs), Customer Success Managers (CSMs), and Account Executives (AEs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External parties: Coordinating effectively with the customer\u0026#39;s agencies and third parties to drive desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Needs Assessment and Value Realization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The manager must rapidly assess and understand each customer\u0026#39;s unique business requirements to tailor the implementation experience effectively. This involves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engaging with customer stakeholders—from senior staff to Braze end users—to understand their business and technical goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving customers to realize fast time-to-value by implementing best practices and strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Helping to drive early adoption, setting key performance indicators (KPIs), and success metrics for ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocating customer business use-cases to product development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enhancing Experience and Enabling Users\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Delivery Manager advocates for customer needs and feedback to internal teams to enhance the overall customer experience. Specific enablement and process responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Training and Workshops: Conducting training sessions and workshops. This means delivering engaging enablement training and collaborating with internal technical resources to empower customers to use Braze\u0026#39;s platform and powerful features efficiently. The Delivery Manager group is also included in technical training, such as the Decisioning Studio Technical Enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation and Transition: Understanding and documenting customer stakeholder roles and hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after project completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process Improvement: Designing and continually improving processes and materials that enhance efficiency and customer experience during implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Workstreams: When required, taking ownership of some technical workstreams in implementation projects and working directly with the customer\u0026#39;s product and engineering stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Do:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Program Ownership and Management: Project manage a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers. Consistently monitor and report on project progress, while proactively addressing any challenges or roadblocks to ensure projects are executed on time and meet customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Enablement: Collaborate with internal technical resources to empower and train customers to use Braze\u0026#39;s platform and powerful features as efficiently as possible. This includes participating in technical training, such as the Decisioning Studio Technical Enablement, to remain proficient in advanced platform capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relationship Building: Engage with customer stakeholders to understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users. Document customer stakeholder roles and hierarchy within detailed accounts to facilitate a seamless transition to the Customer Success Manager team post-implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: When needed, take ownership of some technical workstreams in implementation projects and work directly with customer\u0026#39;s product and engineering stakeholders. Act as a bridge between the customer\u0026#39;s technical requirements and Braze\u0026#39;s internal implementation teams, such as Technical Architects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External Coordination: Coordinate effectively with customer\u0026#39;s agencies and third parties to drive desired outcomes. Ensure all external partners are aligned with the customer\u0026#39;s strategic goals and the Braze implementation timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Value Realization: Help drive early adoption, setting KPIs and success metrics for ROI. Implement best practices and strategies that lead customers to realize fast time-to-value from their investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Advocacy: Advocate customer business use-cases to product development. Serve as a voice for the customer internally to help shape the platform roadmap based on real-world needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous Improvement: Design and continually improve processes and materials that enhance efficiency and customer experience during implementation. Effectively deliver engaging enablement training and workshops, tailoring remote sessions to exceed customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Who You Are:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate for the Delivery Manager role should exhibit a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Experience: Requires a minimum of 2-5 years of experience in a customer-facing work environment. This foundation is coupled with proven experience in project management and technology implementation, which is vital for overseeing fixed-length professional services and client implementations. You should also have demonstrated interest or experience in technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational Discipline: You must be highly organized and reliable, ensuring project tracking is always up-to-date. This role requires a self-starter with a continuous improvement mindset, dedicated to designing and refining processes and materials that enhance implementation efficiency and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Growth: You possess a high level of intellectual curiosity and the ability to constantly learn new platform features, industry trends, and client use-cases to better advocate for them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Skills: You have excellent analytical, problem diagnosis, and creative problem-solving skills, along with the desire and ability to identify and help implement necessary changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration and Resilience: You can effectively work within a cross-functional team and balance multiple projects simultaneously. You are known for being a good collaborator who can motivate or maintain enthusiasm throughout the implementation engagement, and you have the ability to manage conflicting priorities and thrive in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication: Your strong listening and verbal communication skills enable you to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor\u0026#39;s degree or equivalent experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 2-5 years in a similar customer-facing role, preferably in implementations or customer success. This includes proven experience in technology implementation and project management, with a demonstrated interest or background in technical concepts such as APIs, Marketing Automation, Analytics, SaaS, Mobile, or Programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills: Strong project management skills with the discipline to be highly organized and keep tracking up-to-date. Excellent communication skills, including strong listening and verbal abilities to deliver clear and concise responses via video calls and emails. A high level of intellectual curiosity and willingness to learn about technical concepts, constantly learning new platform features and use-cases, paired with excellent analytical and creative problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $66,000 and $104,000/year, with an expected On Target Earnings (OTE) between $78,000 and $123,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7902061?gh_jid=7902061","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3430388,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7902061,"updated_at":"2026-06-02T15:53:48-04:00","requisition_id":"R1351","title":"Director of New Business Sales, Emerging Enterprise","company_name":"Braze","first_published":"2026-05-08T11:54:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS Emerging Enterprise sales leadership role, managing a team of Emerging Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. We are looking for a high-energy Sales Director to lead a team of Emerging Enterprise Account Executives at Braze whose sole focus is winning new logos. The ideal candidate will have at least 5 years of successful experience leading and developing a team of Emerging Enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your team will focus exclusively on hunting and winning net-new logos. You should have experience building and leading outbound pipeline generation, strategizing on how to accelerate deals, and coaching reps to lead with value when navigating highly competitive deals. As a front-line leader whose team sells into companies across multiple industries, you should have strong business acumen and be ready to prepare for, and participate directly in, prospect-facing engagements to drive deals across the finish line.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your leadership will have a direct impact on Braze\u0026#39;s growth, the development of your team, and our ability to bring new customers onto the platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 10 years of proven experience within Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of experience managing a team of Emerging Enterprise sales executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work cross-functionally with Business Development, Marketing, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in selling to the Marketing, Product, and Engineering teams is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $232,000/year, with an expected On Target Earnings (OTE) between $316,000 and $474,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7889882?gh_jid=7889882","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3430388,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7889882,"updated_at":"2026-06-02T15:53:37-04:00","requisition_id":"R1351","title":"Director of New Business Sales, Emerging Enterprise","company_name":"Braze","first_published":"2026-05-08T11:54:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS Emerging Enterprise sales leadership role, managing a team of Emerging Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. We are looking for a high-energy Sales Director to lead a team of Emerging Enterprise Account Executives at Braze whose sole focus is winning new logos. The ideal candidate will have at least 5 years of successful experience leading and developing a team of Emerging Enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your team will focus exclusively on hunting and winning net-new logos. You should have experience building and leading outbound pipeline generation, strategizing on how to accelerate deals, and coaching reps to lead with value when navigating highly competitive deals. As a front-line leader whose team sells into companies across multiple industries, you should have strong business acumen and be ready to prepare for, and participate directly in, prospect-facing engagements to drive deals across the finish line.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your leadership will have a direct impact on Braze\u0026#39;s growth, the development of your team, and our ability to bring new customers onto the platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 10 years of proven experience within Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of experience managing a team of Emerging Enterprise sales executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work cross-functionally with Business Development, Marketing, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in selling to the Marketing, Product, and Engineering teams is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $221,000/year, with an expected On Target Earnings (OTE) between $300,000 and $449,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7920792?gh_jid=7920792","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3437232,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7920792,"updated_at":"2026-05-28T11:27:00-04:00","requisition_id":"R1371","title":"Email Deliverability Consultant","company_name":"Braze","first_published":"2026-05-13T06:42:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Email Deliverability Consultant, you will be part of our customer-facing deliverability team. You’ll work directly with our customers to provide reporting, best practices, and recommendations to improve their email programs and get the most out of Braze. Teams at Braze work collaboratively to deliver great customer experiences. You’ll be a close partner with our Customer Success, Technical Support, Sales, and Growth Teams to develop and iterate on strategies that improve both our customers and our teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide fundamental deliverability support to our customers and our internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help conduct in-depth investigations, reviews, and audits into email sending practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with blocklists, spam traps, and issues with MPs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers produce schedules for IP warming and monitor their warming progress\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual customer email metrics and help improve their sending reputation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide in-depth analysis of performance quality measurements to ensure customer programs are continuously improving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide long term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our ideal candidate is someone who has competency in deliverability concepts and customer management skills. They ideally have two to three years of experience providing deliverability-specific services at an ESP, agency, or large brand. They’d be well-versed in industry best practices, have had success in the identification and remediation of deliverability issues, and in presenting them in a meaningful, consumable format to customers. They’d be a polished, articulate ambassador for the team and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A great tech startup culture where openness, curiosity, collaboration, and career growth are encouraged and supported.\u0026amp;nbsp; You’ll also have the opportunity to work daily with Braze’s customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7615648?gh_jid=7615648","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3362333,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Customer Success","value_type":"single_select"}],"id":7615648,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1152","title":"Engagement Manager II","company_name":"Braze","first_published":"2026-02-20T15:02:35-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI Deployment Lifecycle: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive successful customer engagements: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence the Product Roadmap: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your have fluent English and advanced Spanish (mandatory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Technical Project Leader: You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned, and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Strategic Client Partner:\u0026amp;nbsp;You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering, and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An Entrepreneurial Builder:\u0026amp;nbsp;You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and Education:\u0026amp;nbsp;You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7440978?gh_jid=7440978","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3294585,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7440978,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R926","title":"Engagement Manager II","company_name":"Braze","first_published":"2025-12-03T12:43:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the AI Deployment Lifecycle\u0026lt;/strong\u0026gt;: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate Technical Workshops\u0026lt;/strong\u0026gt;: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive successful customer engagements\u0026lt;/strong\u0026gt;: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Process Improvement\u0026lt;/strong\u0026gt;: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence the Product Roadmap\u0026lt;/strong\u0026gt;: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Technical Project Leader:\u0026lt;/strong\u0026gt; You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Strategic Client Partner:\u0026lt;/strong\u0026gt; You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Hands-On Technologist:\u0026lt;/strong\u0026gt; You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An Entrepreneurial Builder:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience and Education:\u0026lt;/strong\u0026gt; You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7429823?gh_jid=7429823","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3294585,"location":{"name":"Denver"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7429823,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R926","title":"Engagement Manager II","company_name":"Braze","first_published":"2025-11-26T14:11:28-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the AI Deployment Lifecycle\u0026lt;/strong\u0026gt;: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate Technical Workshops\u0026lt;/strong\u0026gt;: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive successful customer engagements\u0026lt;/strong\u0026gt;: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Process Improvement\u0026lt;/strong\u0026gt;: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence the Product Roadmap\u0026lt;/strong\u0026gt;: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Technical Project Leader:\u0026lt;/strong\u0026gt; You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Strategic Client Partner:\u0026lt;/strong\u0026gt; You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Hands-On Technologist:\u0026lt;/strong\u0026gt; You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An Entrepreneurial Builder:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience and Education:\u0026lt;/strong\u0026gt; You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7392227?gh_jid=7392227","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3294585,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7392227,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R926","title":"Engagement Manager II","company_name":"Braze","first_published":"2025-11-14T14:31:43-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the AI Deployment Lifecycle\u0026lt;/strong\u0026gt;: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate Technical Workshops\u0026lt;/strong\u0026gt;: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive successful customer engagements\u0026lt;/strong\u0026gt;: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Process Improvement\u0026lt;/strong\u0026gt;: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence the Product Roadmap\u0026lt;/strong\u0026gt;: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Technical Project Leader:\u0026lt;/strong\u0026gt; You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Strategic Client Partner:\u0026lt;/strong\u0026gt; You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Hands-On Technologist:\u0026lt;/strong\u0026gt; You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An Entrepreneurial Builder:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience and Education:\u0026lt;/strong\u0026gt; You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7391822?gh_jid=7391822","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3294585,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7391822,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R926","title":"Engagement Manager II","company_name":"Braze","first_published":"2025-11-14T14:31:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the AI Deployment Lifecycle\u0026lt;/strong\u0026gt;: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate Technical Workshops\u0026lt;/strong\u0026gt;: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive successful customer engagements\u0026lt;/strong\u0026gt;: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Process Improvement\u0026lt;/strong\u0026gt;: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence the Product Roadmap\u0026lt;/strong\u0026gt;: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Technical Project Leader:\u0026lt;/strong\u0026gt; You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Strategic Client Partner:\u0026lt;/strong\u0026gt; You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Hands-On Technologist:\u0026lt;/strong\u0026gt; You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An Entrepreneurial Builder:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience and Education:\u0026lt;/strong\u0026gt; You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7392203?gh_jid=7392203","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3294585,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7392203,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R926","title":"Engagement Manager II","company_name":"Braze","first_published":"2025-11-14T14:31:41-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the AI Deployment Lifecycle\u0026lt;/strong\u0026gt;: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate Technical Workshops\u0026lt;/strong\u0026gt;: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive successful customer engagements\u0026lt;/strong\u0026gt;: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Process Improvement\u0026lt;/strong\u0026gt;: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence the Product Roadmap\u0026lt;/strong\u0026gt;: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Technical Project Leader:\u0026lt;/strong\u0026gt; You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Strategic Client Partner:\u0026lt;/strong\u0026gt; You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Hands-On Technologist:\u0026lt;/strong\u0026gt; You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An Entrepreneurial Builder:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience and Education:\u0026lt;/strong\u0026gt; You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7700979?gh_jid=7700979","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3384780,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7700979,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1208","title":"Engagement Manager II","company_name":"Braze","first_published":"2026-03-12T11:36:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI Deployment Lifecycle: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive successful customer engagements: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence the Product Roadmap: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A Technical Project Leader: You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned, and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Strategic Client Partner:\u0026amp;nbsp;You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering, and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and Education:\u0026amp;nbsp;You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$130,800 - CA$153,800/year, with an expected On Target Earnings (OTE) between CA$150,300 - CA$176,800/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7392214?gh_jid=7392214","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3294585,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7392214,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R926","title":"Engagement Manager II","company_name":"Braze","first_published":"2025-11-14T14:31:42-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the AI Deployment Lifecycle\u0026lt;/strong\u0026gt;: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate Technical Workshops\u0026lt;/strong\u0026gt;: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive successful customer engagements\u0026lt;/strong\u0026gt;: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Process Improvement\u0026lt;/strong\u0026gt;: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence the Product Roadmap\u0026lt;/strong\u0026gt;: You\u0026#39;ll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Technical Project Leader:\u0026lt;/strong\u0026gt; You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Strategic Client Partner:\u0026lt;/strong\u0026gt; You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Hands-On Technologist:\u0026lt;/strong\u0026gt; You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering and data science teams when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An Entrepreneurial Builder:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience and Education:\u0026lt;/strong\u0026gt; You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954220?gh_jid=7954220","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954220,"updated_at":"2026-05-30T03:46:57-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954221?gh_jid=7954221","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954221,"updated_at":"2026-05-30T03:46:57-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954218?gh_jid=7954218","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954218,"updated_at":"2026-05-30T03:46:57-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954214?gh_jid=7954214","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954214,"updated_at":"2026-05-30T03:46:57-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7939042?gh_jid=7939042","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3449312,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7939042,"updated_at":"2026-05-30T03:46:57-04:00","requisition_id":"R1398","title":"Engineering Manager, Email","company_name":"Braze","first_published":"2026-05-22T13:09:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively and make hard decisions and tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$191,459 - CA$338,434/year, with an expected On Target Earnings (OTE) between CA$215,200 - CA$380,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7788980?gh_jid=7788980","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3406964,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7788980,"updated_at":"2026-06-03T12:46:13-04:00","requisition_id":"R1267","title":"Engineering Manager, Platform Engineering","company_name":"Braze","first_published":"2026-04-14T15:21:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-renderer-start-pos=\u0026quot;13\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;13\u0026quot;\u0026gt;The Platform Engineering Manager leads a team of highly skilled engineers tasked with building and managing a robust, automated platform that abstracts infrastructure complexities and enables seamless application deployment and operations. This role combines technical leadership, engineering management, and product management expertise to deliver platform services that align with organizational needs and provide exceptional value to internal customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;471\u0026quot;\u0026gt;This manager is responsible for defining and executing a vision for platform services as products, including gathering requirements, prioritizing work based on business value, and ensuring adoption and satisfaction among engineering teams. Collaboration with Site Reliability Engineering (SRE) is critical to embedding reliability practices and achieving operational excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;851\u0026quot;\u0026gt;This role is ideal for a leader who thrives at the intersection of engineering and product management, excelling in empowering teams to build platform services that are reliable, scalable, and impactful. By combining technical expertise, product ownership, and strong leadership, the Platform Engineering Manager ensures that the team drives innovation and accelerates the organization’s ability to deliver exceptional outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;851\u0026quot;\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ol class=\u0026quot;ak-ol\u0026quot; data-indent-level=\u0026quot;1\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2317\u0026quot;\u0026gt;Leadership and People Management:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;2\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2354\u0026quot;\u0026gt;Build, mentor, and grow a high-performing team of platform engineers (Platform Software Engineers and Platform Infrastructure Engineers)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2495\u0026quot;\u0026gt;Foster an inclusive and collaborative culture where engineers thrive and are empowered to innovate\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2598\u0026quot;\u0026gt;Conduct regular 1:1s, performance reviews, and career development planning to support team member growth and engagement\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2724\u0026quot;\u0026gt;Product Management for Platform Services:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;2\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2769\u0026quot;\u0026gt;Define platform services as products with clear business value, user personas, and success metrics\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2872\u0026quot;\u0026gt;Engage with internal engineering teams (users of the platform) to gather requirements and feedback\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2975\u0026quot;\u0026gt;Prioritize features and initiatives based on business impact, user needs, and technical feasibility\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3079\u0026quot;\u0026gt;Develop roadmaps for platform products, ensuring alignment with organizational goals and the overall Infrastructure vision\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3206\u0026quot;\u0026gt;Communicate the value of platform services to stakeholders, driving adoption and ensuring satisfaction\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3315\u0026quot;\u0026gt;Technical Strategy and Decision-Making:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;2\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3358\u0026quot;\u0026gt;Provide technical leadership to guide architectural decisions, scalability strategies, and system design\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3467\u0026quot;\u0026gt;Lead trade-off discussions between reliability, scalability, and feature development to balance short- and long-term goals\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3594\u0026quot;\u0026gt;Advocate for best practices in platform engineering, including automation, observability, and secure design principles\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3719\u0026quot;\u0026gt;Collaboration with SREs:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;2\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3747\u0026quot;\u0026gt;Partner closely with SRE leadership and embedded SREs to ensure platform reliability aligns with Service Level Objectives (SLOs) and error budgets\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3898\u0026quot;\u0026gt;Collaborate on monitoring, alerting, and proactive system health initiatives to reduce downtime and enhance stability\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4020\u0026quot;\u0026gt;Ensure a seamless partnership between platform engineers and SREs to drive a culture of operational excellence\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4137\u0026quot;\u0026gt;Operational Excellence:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;2\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4164\u0026quot;\u0026gt;Implement and advocate for processes that reduce operational toil and increase team efficiency\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4263\u0026quot;\u0026gt;Lead incident management efforts, including response coordination and post-mortem reviews, to improve reliability\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4381\u0026quot;\u0026gt;Ensure all platform services meet high availability, fault tolerance, and security standards\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4480\u0026quot;\u0026gt;Execution and Delivery:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;2\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4507\u0026quot;\u0026gt;Manage multiple concurrent projects using sound project management principles to ensure timely delivery\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4615\u0026quot;\u0026gt;Establish and track success metrics, milestones, and timelines for team initiatives\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4703\u0026quot;\u0026gt;Drive a continuous improvement mindset within the team, iterating on processes and platform capabilities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4828\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4828\u0026quot;\u0026gt;Experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;1\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4843\u0026quot;\u0026gt;5-7+ years in platform engineering, DevOps, or a related field with increasing responsibility\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;4941\u0026quot;\u0026gt;Demonstrated experience managing and mentoring engineering teams, fostering a culture of collaboration and excellence\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5063\u0026quot;\u0026gt;Strong track record of owning and delivering platform services that drive significant business value\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5168\u0026quot;\u0026gt;Hands-on experience with building and scaling internal platforms, ideally with Kubernetes, cloud infrastructure (AWS/GCP/Azure), and CI/CD pipelines\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5321\u0026quot;\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;1\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5332\u0026quot;\u0026gt;Strong product management capabilities, including gathering requirements, defining user stories, and managing feature prioritization\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5469\u0026quot;\u0026gt;Exceptional technical skills, with expertise in platform engineering principles, automation, and infrastructure-as-code (e.g., Terraform)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5611\u0026quot;\u0026gt;Ability to effectively prioritize workstreams based on business value and technical feasibility\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5711\u0026quot;\u0026gt;Excellent project management skills, with the ability to balance competing priorities and deliver high-impact results\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5833\u0026quot;\u0026gt;Collaboration:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;1\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5851\u0026quot;\u0026gt;Exceptional cross-functional collaboration and relationship-building skills, with a focus on alignment across engineering, leadership, and internal stakeholders\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;6016\u0026quot;\u0026gt;Comfortable working with SREs and other engineering functions to achieve shared reliability and operational goals\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;6134\u0026quot;\u0026gt;Strong communicator, capable of articulating complex ideas and decisions clearly to both technical and non-technical audiences\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;6265\u0026quot;\u0026gt;Mindset:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ak-ul\u0026quot; data-indent-level=\u0026quot;1\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;6277\u0026quot;\u0026gt;Product-first mindset: passionate about building internal tools and services that deliver exceptional value to their users\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;6404\u0026quot;\u0026gt;High level of ownership and accountability, with a commitment to quality and operational excellence\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;6508\u0026quot;\u0026gt;Forward-thinking and innovative, always seeking ways to improve platform capabilities and developer experience\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;180,000\u0026lt;/span\u0026gt; and $\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;318,000\u0026lt;/span\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7867071?gh_jid=7867071","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3384530,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Finance","value_type":"single_select"}],"id":7867071,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1204","title":"Financial Analyst II","company_name":"Braze","first_published":"2026-04-29T11:49:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;We are looking to add a Financial Analyst to the Finance team. This is a key hire for our organization as we continue to scale our FP\u0026amp;amp;A function with support coverage for areas of the Marketing and Go-To-Market function. The ideal candidate will be data-driven, analytical and excited about working in a fast-paced environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Main responsibilities\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Marketing and a portion of the GTM budget, forecast, and long-range planning process, including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Marketing and GTM leaders to model scenarios related to spend changes, growth initiatives, and performance trade-offs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and AOP planning by translating revenue targets into investment needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary FP\u0026amp;amp;A business partner to Marketing, Growth, Sales Enablement and Sales Operations leadership, including VPs and Directors for Cost Investments and their growth strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate financial results into clear, actionable insights for non-financial stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on strategies and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support scenario modeling related to growth initiatives, product investments, and efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive data-driven decision making by highlighting trends, performance gaps, and areas for operational improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain Marketing spend forecasts, incorporating pipeline plans, campaign timing, and expected ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and AOP planning by translating revenue targets into Marketing investment needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate financial results into clear, actionable insights for non-financial stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on Marketing strategies and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify financial risks and opportunities related to Marketing execution and spend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in a financial reporting function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting/Finance/Economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and highly organized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess advanced Excel skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Salesforce is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of SaaS accounting/finance is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to be flexible and meet strict deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and collaborate with team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,000 and $102,000/year, with an expected On Target Earnings (OTE) between $85,000 and $115,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7977202?gh_jid=7977202","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3462242,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7977202,"updated_at":"2026-06-03T14:23:09-04:00","requisition_id":"R1436","title":"Fixed-Term Contract Recruiter II","company_name":"Braze","first_published":"2026-06-03T14:23:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world class Recruiter to help build and scale our global Go-to-Market teams. This person should be excited to design and execute customized candidate recruiting plans while also being a point person for all things hiring with our hiring managers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, recruit, and hire top talent for our GTM teams, with a specific focus on Post-Sales teams like Customer Success, Global Services \u0026amp;amp; Support, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the end-to-end recruiting lifecycle from sourcing to offer acceptance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with hiring managers on hiring needs and priorities to implement best-in-class talent acquisition strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Screen candidates and facilitate debrief sessions to identify the best talent for each role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the effectiveness of all recruiting efforts leveraging data analysis and dashboard reporting, with specific attention paid to continued flow of candidates through the recruiting pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize broader trends and data in the business and industry to continuously improve the company’s brand from a hiring perspective, scale recruiting processes and systems, and contribute to the broader talent acquisition strategic planning process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and provide guidance to fellow recruiting team peers to continuously develop our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of full life cycle recruiting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage projects and simultaneously prioritize the talent acquisition flow in an environment with competing demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and analytical mindset, with a track-record of not only reporting and analyzing key recruiting metrics/data for quick-problem solving in the recruiting flow, but also contribute to developing a comprehensive recruiting plan and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Greenhouse ATS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with candidates in the SaaS/Cloud industry is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with an expected On Target Earnings (OTE) between $35,000 and $65,000. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7980038?gh_jid=7980038","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3462242,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7980038,"updated_at":"2026-06-03T14:23:11-04:00","requisition_id":"R1436","title":"Fixed-Term Contract Recruiter II","company_name":"Braze","first_published":"2026-06-03T14:23:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world class Recruiter to help build and scale our global Go-to-Market teams. This person should be excited to design and execute customized candidate recruiting plans while also being a point person for all things hiring with our hiring managers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, recruit, and hire top talent for our GTM teams, with a specific focus on Post-Sales teams like Customer Success, Global Services \u0026amp;amp; Support, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the end-to-end recruiting lifecycle from sourcing to offer acceptance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with hiring managers on hiring needs and priorities to implement best-in-class talent acquisition strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Screen candidates and facilitate debrief sessions to identify the best talent for each role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the effectiveness of all recruiting efforts leveraging data analysis and dashboard reporting, with specific attention paid to continued flow of candidates through the recruiting pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize broader trends and data in the business and industry to continuously improve the company’s brand from a hiring perspective, scale recruiting processes and systems, and contribute to the broader talent acquisition strategic planning process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and provide guidance to fellow recruiting team peers to continuously develop our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of full life cycle recruiting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage projects and simultaneously prioritize the talent acquisition flow in an environment with competing demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and analytical mindset, with a track-record of not only reporting and analyzing key recruiting metrics/data for quick-problem solving in the recruiting flow, but also contribute to developing a comprehensive recruiting plan and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Greenhouse ATS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with candidates in the SaaS/Cloud industry is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with an expected On Target Earnings (OTE) between $35,000 and $65,000. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7980035?gh_jid=7980035","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3462242,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7980035,"updated_at":"2026-06-03T14:23:10-04:00","requisition_id":"R1436","title":"Fixed-Term Contract Recruiter II","company_name":"Braze","first_published":"2026-06-03T14:23:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world class Recruiter to help build and scale our global Go-to-Market teams. This person should be excited to design and execute customized candidate recruiting plans while also being a point person for all things hiring with our hiring managers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, recruit, and hire top talent for our GTM teams, with a specific focus on Post-Sales teams like Customer Success, Global Services \u0026amp;amp; Support, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the end-to-end recruiting lifecycle from sourcing to offer acceptance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with hiring managers on hiring needs and priorities to implement best-in-class talent acquisition strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Screen candidates and facilitate debrief sessions to identify the best talent for each role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the effectiveness of all recruiting efforts leveraging data analysis and dashboard reporting, with specific attention paid to continued flow of candidates through the recruiting pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize broader trends and data in the business and industry to continuously improve the company’s brand from a hiring perspective, scale recruiting processes and systems, and contribute to the broader talent acquisition strategic planning process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and provide guidance to fellow recruiting team peers to continuously develop our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of full life cycle recruiting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage projects and simultaneously prioritize the talent acquisition flow in an environment with competing demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and analytical mindset, with a track-record of not only reporting and analyzing key recruiting metrics/data for quick-problem solving in the recruiting flow, but also contribute to developing a comprehensive recruiting plan and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Greenhouse ATS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with candidates in the SaaS/Cloud industry is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with an expected On Target Earnings (OTE) between $35,000 and $65,000. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7403427?gh_jid=7403427","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3275757,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7403427,"updated_at":"2026-06-03T13:09:36-04:00","requisition_id":"R870","title":"Forward-Deployed Data Scientist","company_name":"Braze","first_published":"2025-11-17T16:19:51-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;WHAT YOU’LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and BrazeAI colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI’s product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$112,000 - CA$168,000/year, with an expected On Target Earnings (OTE) between CA$125,000 - CA$188,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7424188?gh_jid=7424188","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3304974,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7424188,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"96025","title":" Forward Deployed Data Scientist, AI Deployment","company_name":"Braze","first_published":"2025-11-25T12:55:37-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Field Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping Braze\u0026#39;s product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209829,"name":"Bucharest","location":"Bucharest","child_ids":[],"parent_id":105346}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7772951?gh_jid=7772951","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3403612,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7772951,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1256","title":"Forward-Deployed Data Scientist II","company_name":"Braze","first_published":"2026-04-06T20:44:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Data Scientist, AI Deployment team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world\u0026#39;s leading brands. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design RL use cases from the ground up\u0026lt;/strong\u0026gt; — scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and own the full ML pipeline\u0026lt;/strong\u0026gt; —\u0026amp;nbsp; taking customers\u0026#39; raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive customer success\u0026lt;/strong\u0026gt; by being providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extend product capabilities\u0026lt;/strong\u0026gt; by developing features and tools that support the broader AI deployment team and scale what\u0026#39;s possible across engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with the Braze Product team\u0026lt;/strong\u0026gt; to refine and advance Braze\u0026#39;s reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape BrazeAI product strategy and roadmap\u0026lt;/strong\u0026gt; by bringing customer-facing insights and deep technical expertise to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7871576?gh_jid=7871576","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3383054,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7871576,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1200","title":"Forward-Deployed Data Scientist II","company_name":"Braze","first_published":"2026-04-30T13:00:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $98,000-$164,000/year, with an expected On Target Earnings (OTE) between $109,000-$183,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7871575?gh_jid=7871575","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3383054,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7871575,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1200","title":"Forward-Deployed Data Scientist II","company_name":"Braze","first_published":"2026-04-30T13:00:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $98,000-$164,000/year, with an expected On Target Earnings (OTE) between $109,000-$183,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7871574?gh_jid=7871574","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3383054,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7871574,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1200","title":"Forward-Deployed Data Scientist II","company_name":"Braze","first_published":"2026-04-30T13:00:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $98,000-$164,000/year, with an expected On Target Earnings (OTE) between $109,000-$183,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7966154?gh_jid=7966154","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3458327,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7966154,"updated_at":"2026-06-03T08:58:27-04:00","requisition_id":"R1424","title":"Forward-Deployed Data Scientist II","company_name":"Braze","first_published":"2026-06-03T08:58:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Forward-Deployed Data Scientist team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world\u0026#39;s leading brands. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design ML use cases from the ground up\u0026lt;/strong\u0026gt;\u0026amp;nbsp;— scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and own the full ML pipeline\u0026lt;/strong\u0026gt;\u0026amp;nbsp;—\u0026amp;nbsp; taking customers\u0026#39; raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive customer success\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extend product capabilities\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by developing features and tools that support the broader AI deployment team and scale what\u0026#39;s possible across engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with the Braze Product team\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to refine and advance Braze\u0026#39;s reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape BrazeAI product strategy and roadmap\u0026lt;/strong\u0026gt;\u0026amp;nbsp;by bringing customer-facing insights and deep technical expertise to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Take a closer look at what a day in the life of a Forward-Deployed Data Scientist at Braze looks like\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.braze.com/resources/articles/life-as-a-braze-data-scientist\u0026quot;\u0026gt;here.\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7695058?gh_jid=7695058","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3383054,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7695058,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1200","title":"Forward-Deployed Data Scientist II","company_name":"Braze","first_published":"2026-04-30T13:00:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $98,000-$164,000/year, with an expected On Target Earnings (OTE) between $109,000-$183,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7918218?gh_jid=7918218","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3441747,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7918218,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1384","title":"Global Integrated Campaign Manager","company_name":"Braze","first_published":"2026-05-12T19:12:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Global Marketing Manager, you will be responsible for building and executing integrated marketing initiatives that drive new business and upsell pipeline. You will work closely with the Director of Integrated Campaigns to develop global multi-channel campaigns, including anchor, brand, product, and competitor campaigns.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a motivated self-starter who can transform ideas into actionable plans and consistently identify opportunities to add value to our initiatives. You thrive in a fast-paced environment and enjoy collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and execution for high-priority marketing campaigns, including industry, competitive, and product launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales, BDR, and partner teams to build programs that resonate with prospects and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with regional marketing and localization teams on local adaptations of global campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the impact of your programs on the full marketing funnel; set and achieve goals that align with driving growth for the overall business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular reporting to key stakeholders with recommendations for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong partnerships with teams across the marketing org, including Content, Events, PR, Product Marketing, Brand, Lifecycle, Digital Marketing, and Marketing Operations. They will be your key partners as you build and execute global campaigns\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in demand generation/marketing, with a preference for those with SaaS experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple projects simultaneously and adapt to a dynamic, fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious about new ways to improve our digital channel productivity, stakeholder engagement efficiency, business process improvement, and user experience ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated critical thinking and decision-making skills to navigate obstacles and resolve issues promptly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7931289?gh_jid=7931289","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3445079,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7931289,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1393","title":"Incident Manager","company_name":"Braze","first_published":"2026-05-15T14:54:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is at an inflection point in our maturity, where a key focus of our work is on Scalability, Observability, and Reusability. Reporting to our Head of Incident Management, you’ll focus on major incident management, process management, program management, and release management. The Technology Operations Team is focused on ensuring that Braze is operating as a technology-first business, with process, policy, and support in place to manage growth and scale. You’ll be ensuring that programs and processes that span or are required by multiple engineering departments are standardized, followed, and improved over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Creating, communicating, and executing the incident response strategy and actions for low level incidents and release regressions (spanning Security, IT, DevOps, and Product Engineering)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident Commanding - Driving resolution of incidents by closely partnering and collaborating with Engineering, Technical Support, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and contribute projects to improve tools and processes related to manageability, observability, resiliency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing the incident management process and team members involved in resolving the incident\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritizing incidents according to their urgency and influence on the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our blameless post-mortem process, driving prioritization of action items related to site reliability and resiliency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads the daily release process as part of a release management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate and manages release related issues through to resolution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in incident management, operations, or technical support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to effectively communicate critical issue status (both verbally and written) to executive staff, go to market teams, and other involved parties\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to effectively build and maintain relationships with key stakeholders across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively prioritize and execute tasks in a high-pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical incidents and driving them to resolution, whether as part of an on-call team or as an incident manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong technical background and experience with specific tools for reporting, documentation, and observability (Jira, Confluence, Datadog, or the equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A good foundational understanding of release management concepts, DevOps, and SRE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high degree of operational excellence, use data-driven decision-making to minimize risk, and love building and managing against reports and data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7980202?gh_jid=7980202","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3463424,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7980202,"updated_at":"2026-06-05T13:34:05-04:00","requisition_id":"R1442","title":"IT Associate","company_name":"Braze","first_published":"2026-06-05T13:34:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze, Inc. is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.\u0026amp;nbsp; Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office. Conduct audits of conference room equipment. Ordering and maintaining an inventory of IT assets. This role requires commuting to the office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide IT technical support to employees in-person and remotely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot hardware and software issues, supporting our Mac endpoint deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide In-office AV support managing conference room equipment and supporting live events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position will require being in the office up to 5 days per week (with occasional travel to other office locations)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support account provisioning and de-provisioning via Okta and Google Workspace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting new employee onboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write knowledge base how-to articles to support and educate employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage our deployed computers, and mobile devices via JAMF and Google MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the procurement of IT hardware and software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic troubleshooting of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A self-starter ability to multitask, prioritize issues based on severity and work independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintains high attention to detail and follows a task to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach users\u0026#39; issues with empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate clearly with users directly via email, chat, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate excellent writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot and administer Apple computers and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Google Meet and Zoom device configuration and troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of providing technical support\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $80,000/year with an expected On Target Earnings (OTE) between $83,000 and $88,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7684743?gh_jid=7684743","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3379526,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7684743,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1195","title":"IT Associate","company_name":"Braze","first_published":"2026-03-13T12:25:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide IT technical support to employees in-person and remotely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot hardware and software issues, supporting our Mac endpoint deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide In-office AV support managing conference room equipment and supporting live events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support account provisioning and de-provisioning via Okta and Google Workspace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting new employee onboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write knowledge base how-to articles to support and educate employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage our deployed computers, and mobile devices via Kandji and Google MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the procurement of IT hardware and software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic troubleshooting of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of providing technical support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter ability to multitask, prioritize issues based on severity and work independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintains high attention to detail and follows a task to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach users\u0026#39; issues with empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate clearly with users directly via email, chat, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate excellent writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot and administer Apple computers and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of wired and wireless networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Google Meet and Zoom device configuration and troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $79,000/year with an expected On Target Earnings (OTE) between $79,000 and $87,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7811359?gh_jid=7811359","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3411582,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7811359,"updated_at":"2026-05-21T16:16:58-04:00","requisition_id":"R1283","title":"Lead Business Analyst I","company_name":"Braze","first_published":"2026-04-14T11:25:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is seeking a Lead Analyst I with a deep background in DBT development and Go-To-Market Analytics to join our Business Analytics team within the broader Growth Data organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Braze scales, we are aggressively modernizing our data infrastructure to serve our Go-To-Market (GTM) teams. We need an experienced practitioner with a proven track record of developing scalable data models who holds themselves to the highest standards of the Modern Data Stack. Sitting within our Business Analytics function, you will work in a tight feedback loop with GTM operators and revenue leaders, operating with significantly more business context than a traditional, siloed data role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will serve as a foundational architect for many of our revamped GTM data models—bridging the gap between raw operational data and strategic execution while refactoring legacy models that no longer meet the needs of a scaling business. Though you will spend the vast majority of your time developing models in dbt, you are expected to be a full-cycle practitioner. This means occasionally stepping out of the DAG to perform deep-dive analysis in Python or curate the final Looker experience to ensure your architecture translates into executive action.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Location \u0026amp;amp; Eligibility: You must currently reside in Canada and possess independent work authorization. \u0026lt;strong\u0026gt;We cannot provide visa sponsorship or relocation assistance for this role.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who This Role is NOT For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Dashboard Builders: If your primary comfort zone is dragging and dropping in Tableau or PowerBI, and you do not actively write DRY, modular dbt code, this role is not a fit. We are hiring a code-first data architect, not a report builder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML Deployers or Data Scientists: While you will use Python for complex ad-hoc analysis, we are not deploying predictive Machine Learning models into production. If you want to be an ML Engineer, you will be bored here.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Data Architecture \u0026amp;amp; Refactoring: Lead the deprecation of legacy, undocumented reporting layers. Design, deploy, and govern highly modular, scalable data pipelines using advanced dbt methodologies (Jinja, custom macros, incremental materializations, and robust testing).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic GTM Modeling: Act as a key architect for our GTM data models. Untangle underserved operational processes and translate them into scalable, reliable data products that expand beyond basic Salesforce objects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Standards Leadership: Serve as a senior DBT practitioner by reviewing PRs, providing technical mentorship, and elevating the team\u0026#39;s development baseline through rigorous code standards. Thoughtfully leverage AI to automate rote tasks (style compliance, docs) to free up time for higher-leverage work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-Agency Project Ownership: Drive the end-to-end execution of strategic analytics initiatives by interfacing directly with a complex matrix of stakeholders—including Data Engineering, Business Systems, GTM Operations, and Salesforce Administrators. You are expected to proactively capture the technical reality of their workflows, scope solutions from first principles, and design the models that constrain and optimize organizational decision-making with minimal supervision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Analysis: Utilize Python (pandas, scikit-learn) for complex analytical needs—such as evaluating lead scoring or the impact of GTM touchpoints on pipeline conversion—that exceed the limits of SQL. You surface signals from operational processes to drive GTM efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BI Layer Execution: Develop LookML models and dashboards as needed to finalize the delivery of your data products. You ensure the visualization layer remains an accurate and performant reflection of the underlying dbt architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Semantic Governance: Build and maintain a robust semantic layer in dbt to provide strict guardrails for business users, enabling safe, reliable self-service analytics free from metric divergence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 4–5+ years of dedicated individual contributor experience in data architecture, dbt development, or advanced data modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Core Technical Proficiency: Expert-level SQL and advanced dbt capabilities are strictly required. You must be heavily experienced in dimensional modeling, utilizing modern cloud data warehouses. Experience with dbt semantic layers is a major plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Data Model and Product Design Acumen: You go beyond delivering the requested specifications given by stakeholders to deliver data products that actually address the underlying business problem. You are capable of translating vaguely defined business problems or processes with little documentation into clearly articulated requirements. When designing models, you account for organizational ambiguity and think several moves ahead to ensure that future projects do not require a full pipeline refactor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical Agility: Proficiency in Python (pandas, scikit-learn) to handle ad-hoc analysis, statistical modeling, outlier identification, diagnosing data quality issues, and analytical edge cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain Expertise: Deep understanding of B2B SaaS Go-To-Market operations, GTM funnels, and Revenue Operations data modeling. You understand the commercial implications of business data just as deeply as the computational implications of a complex table join.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between CA$121,700-CA$143,200/year, with an expected On Target Earnings (OTE) between CA$135,200-CA$159,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7614563?gh_jid=7614563","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3355888,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Design","value_type":"single_select"}],"id":7614563,"updated_at":"2026-05-26T16:31:24-04:00","requisition_id":"R1138","title":"Lead Design Engineer","company_name":"Braze","first_published":"2026-02-13T10:32:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the first design engineer role at Braze. You\u0026#39;d be joining the Beacon team to help close the gap between where the system is today and where it needs to be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role operating at the intersection of design and code. You have strong design craft judgment and a clear point of view on what good looks like. You can originate design positions and you can write production code like components, tokens, or accessibility fixes. You\u0026#39;ll contribute hands-on while driving adoption, mentoring designers, and raising the bar for system-level design craft, accessibility, and implementation quality across the UX organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help future-proof our design system by thinking about it not only as a resource for human collaborators, but as structured context for automated and AI-assisted workflows. This means designing its architecture, naming conventions, and documentation so that tooling, CLI interfaces, and AI agents can consume it reliably and without ambiguity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design and technical direction of Beacon in close partnership with Engineering, defining what good looks like across interaction patterns, component behavior, and shared UX foundations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production code: contribute directly to component architecture, token architecture, and the design-to-code pipeline, including Figma variables and sync workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with frontend engineers on CSS architecture, semantic HTML, and WCAG compliance to raise the bar for accessibility and implementation quality across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor designers in accessibility, responsive systems, and implementation-aware design thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build automation and tooling that improves system compliance, efficiency, and programmatic access, including architecture and documentation designed to be consumed by AI-assisted workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption across product teams through contribution models, governance workflows, and documentation, without relying on formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce fragmentation, track system health and accessibility metrics, and own versioning and deprecation communication to consuming teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Typically 5+ years in design systems, design engineering, or highly technical product design. Depth and quality of what you\u0026#39;ve built matters more than tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design craft judgment at the system level. You can define, evaluate, and defend what good looks like across interaction patterns and component behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You write production code. Fluent in React and TypeScript, component architecture, modern CSS, and semantic HTML in a real codebase, not just prototypes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Figma, including variables, design tokens, and token-to-code pipeline workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving accessibility improvements at scale: audits, remediation, or building accessible primitives from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of driving adoption across multiple product teams through influence and trust, not formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in fast-moving environments with high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is not a role for someone who sits between design and engineering as a translator. You have to be able to originate design positions and implement them yourself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bonus if you have:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Storybook or equivalent component documentation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern frontend frameworks such as React in a component library context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Built internal developer tooling, automated validation systems, or CI/CD-integrated quality checks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributed to open-source UI systems or frontend and design systems communities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrated design systems with AI-assisted tooling or automated compliance workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000 and $205,275/year with an expected On Target Earnings (OTE) between $160,000 and $241,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7592334?gh_jid=7592334","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3355888,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Design","value_type":"single_select"}],"id":7592334,"updated_at":"2026-05-26T16:31:24-04:00","requisition_id":"R1138","title":"Lead Design Engineer","company_name":"Braze","first_published":"2026-02-13T10:32:47-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the first design engineer role at Braze. You\u0026#39;d be joining the Beacon team to help close the gap between where the system is today and where it needs to be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role operating at the intersection of design and code. You have strong design craft judgment and a clear point of view on what good looks like. You can originate design positions and you can write production code like components, tokens, or accessibility fixes. You\u0026#39;ll contribute hands-on while driving adoption, mentoring designers, and raising the bar for system-level design craft, accessibility, and implementation quality across the UX organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help future-proof our design system by thinking about it not only as a resource for human collaborators, but as structured context for automated and AI-assisted workflows. This means designing its architecture, naming conventions, and documentation so that tooling, CLI interfaces, and AI agents can consume it reliably and without ambiguity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design and technical direction of Beacon in close partnership with Engineering, defining what good looks like across interaction patterns, component behavior, and shared UX foundations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production code: contribute directly to component architecture, token architecture, and the design-to-code pipeline, including Figma variables and sync workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with frontend engineers on CSS architecture, semantic HTML, and WCAG compliance to raise the bar for accessibility and implementation quality across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor designers in accessibility, responsive systems, and implementation-aware design thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build automation and tooling that improves system compliance, efficiency, and programmatic access, including architecture and documentation designed to be consumed by AI-assisted workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption across product teams through contribution models, governance workflows, and documentation, without relying on formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce fragmentation, track system health and accessibility metrics, and own versioning and deprecation communication to consuming teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Typically 5+ years in design systems, design engineering, or highly technical product design. Depth and quality of what you\u0026#39;ve built matters more than tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design craft judgment at the system level. You can define, evaluate, and defend what good looks like across interaction patterns and component behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You write production code. Fluent in React and TypeScript, component architecture, modern CSS, and semantic HTML in a real codebase, not just prototypes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Figma, including variables, design tokens, and token-to-code pipeline workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving accessibility improvements at scale: audits, remediation, or building accessible primitives from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of driving adoption across multiple product teams through influence and trust, not formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in fast-moving environments with high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is not a role for someone who sits between design and engineering as a translator. You have to be able to originate design positions and implement them yourself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bonus if you have:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Storybook or equivalent component documentation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern frontend frameworks such as React in a component library context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Built internal developer tooling, automated validation systems, or CI/CD-integrated quality checks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributed to open-source UI systems or frontend and design systems communities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrated design systems with AI-assisted tooling or automated compliance workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000 and $205,275/year with an expected On Target Earnings (OTE) between $160,000 and $241,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7614562?gh_jid=7614562","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3355888,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Design","value_type":"single_select"}],"id":7614562,"updated_at":"2026-05-26T16:31:24-04:00","requisition_id":"R1138","title":"Lead Design Engineer","company_name":"Braze","first_published":"2026-02-13T10:32:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the first design engineer role at Braze. You\u0026#39;d be joining the Beacon team to help close the gap between where the system is today and where it needs to be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role operating at the intersection of design and code. You have strong design craft judgment and a clear point of view on what good looks like. You can originate design positions and you can write production code like components, tokens, or accessibility fixes. You\u0026#39;ll contribute hands-on while driving adoption, mentoring designers, and raising the bar for system-level design craft, accessibility, and implementation quality across the UX organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help future-proof our design system by thinking about it not only as a resource for human collaborators, but as structured context for automated and AI-assisted workflows. This means designing its architecture, naming conventions, and documentation so that tooling, CLI interfaces, and AI agents can consume it reliably and without ambiguity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design and technical direction of Beacon in close partnership with Engineering, defining what good looks like across interaction patterns, component behavior, and shared UX foundations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production code: contribute directly to component architecture, token architecture, and the design-to-code pipeline, including Figma variables and sync workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with frontend engineers on CSS architecture, semantic HTML, and WCAG compliance to raise the bar for accessibility and implementation quality across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor designers in accessibility, responsive systems, and implementation-aware design thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build automation and tooling that improves system compliance, efficiency, and programmatic access, including architecture and documentation designed to be consumed by AI-assisted workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption across product teams through contribution models, governance workflows, and documentation, without relying on formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce fragmentation, track system health and accessibility metrics, and own versioning and deprecation communication to consuming teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Typically 5+ years in design systems, design engineering, or highly technical product design. Depth and quality of what you\u0026#39;ve built matters more than tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design craft judgment at the system level. You can define, evaluate, and defend what good looks like across interaction patterns and component behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You write production code. Fluent in React and TypeScript, component architecture, modern CSS, and semantic HTML in a real codebase, not just prototypes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Figma, including variables, design tokens, and token-to-code pipeline workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving accessibility improvements at scale: audits, remediation, or building accessible primitives from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of driving adoption across multiple product teams through influence and trust, not formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in fast-moving environments with high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is not a role for someone who sits between design and engineering as a translator. You have to be able to originate design positions and implement them yourself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bonus if you have:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Storybook or equivalent component documentation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern frontend frameworks such as React in a component library context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Built internal developer tooling, automated validation systems, or CI/CD-integrated quality checks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributed to open-source UI systems or frontend and design systems communities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrated design systems with AI-assisted tooling or automated compliance workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000 and $205,275/year with an expected On Target Earnings (OTE) between $160,000 and $241,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7614566?gh_jid=7614566","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3355888,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Design","value_type":"single_select"}],"id":7614566,"updated_at":"2026-05-26T16:31:24-04:00","requisition_id":"R1138","title":"Lead Design Engineer","company_name":"Braze","first_published":"2026-02-13T10:32:49-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the first design engineer role at Braze. You\u0026#39;d be joining the Beacon team to help close the gap between where the system is today and where it needs to be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role operating at the intersection of design and code. You have strong design craft judgment and a clear point of view on what good looks like. You can originate design positions and you can write production code like components, tokens, or accessibility fixes. You\u0026#39;ll contribute hands-on while driving adoption, mentoring designers, and raising the bar for system-level design craft, accessibility, and implementation quality across the UX organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help future-proof our design system by thinking about it not only as a resource for human collaborators, but as structured context for automated and AI-assisted workflows. This means designing its architecture, naming conventions, and documentation so that tooling, CLI interfaces, and AI agents can consume it reliably and without ambiguity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design and technical direction of Beacon in close partnership with Engineering, defining what good looks like across interaction patterns, component behavior, and shared UX foundations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production code: contribute directly to component architecture, token architecture, and the design-to-code pipeline, including Figma variables and sync workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with frontend engineers on CSS architecture, semantic HTML, and WCAG compliance to raise the bar for accessibility and implementation quality across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor designers in accessibility, responsive systems, and implementation-aware design thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build automation and tooling that improves system compliance, efficiency, and programmatic access, including architecture and documentation designed to be consumed by AI-assisted workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption across product teams through contribution models, governance workflows, and documentation, without relying on formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce fragmentation, track system health and accessibility metrics, and own versioning and deprecation communication to consuming teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Typically 5+ years in design systems, design engineering, or highly technical product design. Depth and quality of what you\u0026#39;ve built matters more than tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design craft judgment at the system level. You can define, evaluate, and defend what good looks like across interaction patterns and component behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You write production code. Fluent in React and TypeScript, component architecture, modern CSS, and semantic HTML in a real codebase, not just prototypes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Figma, including variables, design tokens, and token-to-code pipeline workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving accessibility improvements at scale: audits, remediation, or building accessible primitives from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of driving adoption across multiple product teams through influence and trust, not formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in fast-moving environments with high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is not a role for someone who sits between design and engineering as a translator. You have to be able to originate design positions and implement them yourself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bonus if you have:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Storybook or equivalent component documentation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern frontend frameworks such as React in a component library context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Built internal developer tooling, automated validation systems, or CI/CD-integrated quality checks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributed to open-source UI systems or frontend and design systems communities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrated design systems with AI-assisted tooling or automated compliance workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000 and $205,275/year with an expected On Target Earnings (OTE) between $160,000 and $241,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983336?gh_jid=7983336","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3464510,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983336,"updated_at":"2026-06-05T16:11:55-04:00","requisition_id":"R1451","title":"Lead People Business Partner","company_name":"Braze","first_published":"2026-06-05T16:11:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The People Relations team aligns Braze’s business objectives with our most valuable asset, our people. Day to day, we work collaboratively with leaders to help them meet their goals with a focus on their employees and to cultivate a comprehensive employee experience in which every employee is included, challenged, developed, recognized, and rewarded. We’re strategic partners to the business and ensure employees are supported throughout their journey with Braze!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Lead People Business Partner, Revenue (AMER) is responsible for providing strategic support to Global Revenue organization, serving as the primary HR point of contact and thought partner at the executive level. In this role, you will coordinate and align the work of People Business Partners supporting the Revenue org in AMER, ensuring consistent, high-quality HR support across the region while also connecting and collaborating with PBP counterparts globally to drive cohesive people strategies across the full Revenue organization. This is not a direct people management role, but you will provide meaningful oversight, guidance, and coordination across the team. This is an exciting opportunity based in either our New York City or Chicago office, with some hybrid flexibility. The Lead People Business Partner will have a significant impact on the company as we continue to grow and scale our global go-to-market motion!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary strategic HR partner to the most senior Revenue leaders in AMER providing both strategic counsel and hands-on support across the full employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and align the work of AMER People Business Partners supporting the Revenue org -\u0026amp;nbsp; providing day-to-day guidance, ensuring priority alignment, and elevating consistency of HR support across the region, without serving as a direct people manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with global Revenue PBP counterparts to align on people strategies, share insights across regions, and ensure a cohesive, connected approach to HR support across the full global Revenue organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead talent planning for the Revenue organization, including top talent identification, succession planning, leadership development, and workforce planning, in close partnership with senior leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively advise senior leaders on organizational design, team structure, and people strategy as the Revenue org scales and evolves its go-to-market model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive complex, cross-functional HR initiatives tied to Revenue org priorities, including headcount planning, organizational effectiveness, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be both an advocate for employees and a champion for the business, balancing the needs of a high-performing, fast-moving Revenue organization with a strong employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise and coach employees at all levels using a consultative approach, helping them strengthen working relationships, navigate challenges, and grow their careers at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a connector and amplifier for the broader People team, ensuring Revenue org insights and needs are well-represented in company-wide programs and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re a seasoned HR business partner with deep experience supporting Revenue and go-to-market organizations, and you thrive operating at the intersection of executive partnership, regional coordination, and global collaboration. You\u0026#39;re ready to make this role your own!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of full-time HR business partner experience in the SaaS technology industry, with experience supporting Revenue, Sales, or go-to-market organizations at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An ironclad understanding of human resources best practices, employment law and employee relations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable judgment and ability to navigate ambiguity as situations require\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication, and cross-functional collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build trust and credibility with senior leaders and influence without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and influencing mindset, with comfort operating in a matrixed, cross-regional structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb organizational skills, attention to detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating or providing informal oversight of a team of HR partner,\u0026amp;nbsp; guiding work, ensuring quality, and aligning priorities without direct management authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-motivating, collaborative leadership style that earns trust across both peers and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust multitasking skills and comfort wearing many hats at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across time zones and geographies, with experience navigating global HR dynamics and regional nuances within a Revenue or GTM context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $107,000 and $160,000/year, with an expected On Target Earnings (OTE) between $123,000 and $184,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7985946?gh_jid=7985946","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3464510,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7985946,"updated_at":"2026-06-05T16:11:55-04:00","requisition_id":"R1451","title":"Lead People Business Partner","company_name":"Braze","first_published":"2026-06-05T16:11:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The People Relations team aligns Braze’s business objectives with our most valuable asset, our people. Day to day, we work collaboratively with leaders to help them meet their goals with a focus on their employees and to cultivate a comprehensive employee experience in which every employee is included, challenged, developed, recognized, and rewarded. We’re strategic partners to the business and ensure employees are supported throughout their journey with Braze!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Lead People Business Partner, Revenue (AMER) is responsible for providing strategic support to Global Revenue organization, serving as the primary HR point of contact and thought partner at the executive level. In this role, you will coordinate and align the work of People Business Partners supporting the Revenue org in AMER, ensuring consistent, high-quality HR support across the region while also connecting and collaborating with PBP counterparts globally to drive cohesive people strategies across the full Revenue organization. This is not a direct people management role, but you will provide meaningful oversight, guidance, and coordination across the team. This is an exciting opportunity based in either our New York City or Chicago office, with some hybrid flexibility. The Lead People Business Partner will have a significant impact on the company as we continue to grow and scale our global go-to-market motion!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary strategic HR partner to the most senior Revenue leaders in AMER providing both strategic counsel and hands-on support across the full employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and align the work of AMER People Business Partners supporting the Revenue org -\u0026amp;nbsp; providing day-to-day guidance, ensuring priority alignment, and elevating consistency of HR support across the region, without serving as a direct people manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with global Revenue PBP counterparts to align on people strategies, share insights across regions, and ensure a cohesive, connected approach to HR support across the full global Revenue organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead talent planning for the Revenue organization, including top talent identification, succession planning, leadership development, and workforce planning, in close partnership with senior leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively advise senior leaders on organizational design, team structure, and people strategy as the Revenue org scales and evolves its go-to-market model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive complex, cross-functional HR initiatives tied to Revenue org priorities, including headcount planning, organizational effectiveness, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be both an advocate for employees and a champion for the business, balancing the needs of a high-performing, fast-moving Revenue organization with a strong employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise and coach employees at all levels using a consultative approach, helping them strengthen working relationships, navigate challenges, and grow their careers at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a connector and amplifier for the broader People team, ensuring Revenue org insights and needs are well-represented in company-wide programs and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re a seasoned HR business partner with deep experience supporting Revenue and go-to-market organizations, and you thrive operating at the intersection of executive partnership, regional coordination, and global collaboration. You\u0026#39;re ready to make this role your own!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of full-time HR business partner experience in the SaaS technology industry, with experience supporting Revenue, Sales, or go-to-market organizations at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An ironclad understanding of human resources best practices, employment law and employee relations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable judgment and ability to navigate ambiguity as situations require\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication, and cross-functional collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build trust and credibility with senior leaders and influence without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and influencing mindset, with comfort operating in a matrixed, cross-regional structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb organizational skills, attention to detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating or providing informal oversight of a team of HR partner,\u0026amp;nbsp; guiding work, ensuring quality, and aligning priorities without direct management authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-motivating, collaborative leadership style that earns trust across both peers and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust multitasking skills and comfort wearing many hats at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across time zones and geographies, with experience navigating global HR dynamics and regional nuances within a Revenue or GTM context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,000 and $168,000/year, with an expected On Target Earnings (OTE) between $129,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7875180?gh_jid=7875180","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421417,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7875180,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1339","title":"Lead Product Analyst","company_name":"Braze","first_published":"2026-05-01T15:13:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;You love the story that data can tell. We are looking for an experienced Product Analyst who balances technical excellence with strong product intuition. You’ll be responsible for the full spectrum of data storytelling—from overseeing data ingestion and refining semantic models to providing deep-dive quantitative analysis on feature engagement, adoption funnels, and business impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will deliver insights through concise dashboards, detailed reports, and emerging conversational interfaces. This is a high-impact role where you will partner directly with Product leaders and Engineers to influence the direction of our platform, transforming raw event data into the insights that fuel our next phase of scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive Insight Strategy: Proactively identify the reports, dashboards, and deep-dive analyses required to move the needle on product goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build \u0026amp;amp; Scale: Design and implement robust data models and visualizations that serve as the \u0026quot;source of truth\u0026quot; for the Product organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze at Scale: Navigate and extract meaning from billions of mobile and digital messaging data points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-Stack Analysis: Get \u0026quot;in the weeds\u0026quot; to pull, clean, and transform raw data into sophisticated findings, ensuring data integrity at every step\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Roadmap: Present findings to Product and Engineering leadership to directly inform feature prioritization and strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years in BI, Data Analysis, and Data Modeling, ideally within a B2B SaaS or high-growth tech environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL Expert: 5+ years of experience writing complex, performant queries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical: Proficient in programming or scripting languages (Python or R) for data manipulation and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visual Storyteller: Expert-level experience with modern visualization tools (e.g., Looker, Tableau, Databricks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scientifically Minded: BA/BS in Statistics, Math, Economics, Computer Science, or a related technical discipline; firm grasp of advanced statistical techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious \u0026amp;amp; Autonomous: A fast learner and self-starter who doesn\u0026#39;t wait for a ticket to find an answer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ideally, you\u0026#39;ll have:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Modern Data Stack Flow: Experience with dbt, Airflow, or modern cloud warehouses (Snowflake/BigQuery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NoSQL Familiarity: Experience querying NoSQL databases like MongoDB or Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI/LLM Interest: Experience using Claude Code, GitHub Copilot, or other LLM harnesses to accelerate development and insight generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Leadership: A proven track record of working across departments to align data strategy with business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $135,000/year with an expected On Target Earnings (OTE) between $104,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7852178?gh_jid=7852178","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421417,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7852178,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1339","title":"Lead Product Analyst","company_name":"Braze","first_published":"2026-05-01T15:13:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;You love the story that data can tell. We are looking for an experienced Product Analyst who balances technical excellence with strong product intuition. You’ll be responsible for the full spectrum of data storytelling—from overseeing data ingestion and refining semantic models to providing deep-dive quantitative analysis on feature engagement, adoption funnels, and business impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will deliver insights through concise dashboards, detailed reports, and emerging conversational interfaces. This is a high-impact role where you will partner directly with Product leaders and Engineers to influence the direction of our platform, transforming raw event data into the insights that fuel our next phase of scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive Insight Strategy: Proactively identify the reports, dashboards, and deep-dive analyses required to move the needle on product goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build \u0026amp;amp; Scale: Design and implement robust data models and visualizations that serve as the \u0026quot;source of truth\u0026quot; for the Product organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze at Scale: Navigate and extract meaning from billions of mobile and digital messaging data points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-Stack Analysis: Get \u0026quot;in the weeds\u0026quot; to pull, clean, and transform raw data into sophisticated findings, ensuring data integrity at every step\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Roadmap: Present findings to Product and Engineering leadership to directly inform feature prioritization and strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years in BI, Data Analysis, and Data Modeling, ideally within a B2B SaaS or high-growth tech environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL Expert: 5+ years of experience writing complex, performant queries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical: Proficient in programming or scripting languages (Python or R) for data manipulation and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visual Storyteller: Expert-level experience with modern visualization tools (e.g., Looker, Tableau, Databricks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scientifically Minded: BA/BS in Statistics, Math, Economics, Computer Science, or a related technical discipline; firm grasp of advanced statistical techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious \u0026amp;amp; Autonomous: A fast learner and self-starter who doesn\u0026#39;t wait for a ticket to find an answer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ideally, you\u0026#39;ll have:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Modern Data Stack Flow: Experience with dbt, Airflow, or modern cloud warehouses (Snowflake/BigQuery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NoSQL Familiarity: Experience querying NoSQL databases like MongoDB or Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI/LLM Interest: Experience using Claude Code, GitHub Copilot, or other LLM harnesses to accelerate development and insight generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Leadership: A proven track record of working across departments to align data strategy with business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $135,000/year with an expected On Target Earnings (OTE) between $104,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7875177?gh_jid=7875177","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421417,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7875177,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1339","title":"Lead Product Analyst","company_name":"Braze","first_published":"2026-05-01T15:13:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;You love the story that data can tell. We are looking for an experienced Product Analyst who balances technical excellence with strong product intuition. You’ll be responsible for the full spectrum of data storytelling—from overseeing data ingestion and refining semantic models to providing deep-dive quantitative analysis on feature engagement, adoption funnels, and business impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will deliver insights through concise dashboards, detailed reports, and emerging conversational interfaces. This is a high-impact role where you will partner directly with Product leaders and Engineers to influence the direction of our platform, transforming raw event data into the insights that fuel our next phase of scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive Insight Strategy: Proactively identify the reports, dashboards, and deep-dive analyses required to move the needle on product goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build \u0026amp;amp; Scale: Design and implement robust data models and visualizations that serve as the \u0026quot;source of truth\u0026quot; for the Product organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze at Scale: Navigate and extract meaning from billions of mobile and digital messaging data points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-Stack Analysis: Get \u0026quot;in the weeds\u0026quot; to pull, clean, and transform raw data into sophisticated findings, ensuring data integrity at every step\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Roadmap: Present findings to Product and Engineering leadership to directly inform feature prioritization and strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years in BI, Data Analysis, and Data Modeling, ideally within a B2B SaaS or high-growth tech environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL Expert: 5+ years of experience writing complex, performant queries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical: Proficient in programming or scripting languages (Python or R) for data manipulation and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visual Storyteller: Expert-level experience with modern visualization tools (e.g., Looker, Tableau, Databricks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scientifically Minded: BA/BS in Statistics, Math, Economics, Computer Science, or a related technical discipline; firm grasp of advanced statistical techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious \u0026amp;amp; Autonomous: A fast learner and self-starter who doesn\u0026#39;t wait for a ticket to find an answer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ideally, you\u0026#39;ll have:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Modern Data Stack Flow: Experience with dbt, Airflow, or modern cloud warehouses (Snowflake/BigQuery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NoSQL Familiarity: Experience querying NoSQL databases like MongoDB or Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI/LLM Interest: Experience using Claude Code, GitHub Copilot, or other LLM harnesses to accelerate development and insight generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Leadership: A proven track record of working across departments to align data strategy with business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $135,000/year with an expected On Target Earnings (OTE) between $104,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7811361?gh_jid=7811361","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3411583,"location":{"name":"Seattle"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7811361,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1290","title":"Lead Solutions Consultant","company_name":"Braze","first_published":"2026-04-21T13:37:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. You’ll enjoy this role if you enjoy operating at the intersection of technology and storytelling, bringing your technical knowledge to bear in a sales setting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Lead Solutions Consultant for our Americas-based team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Lead Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across industry verticals, customer types, and geographic markets\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in Seattle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $101,200-$151,600/year, with an expected On Target Earnings (OTE) between $144,500-$216,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":73235,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7926881?gh_jid=7926881","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3445080,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7926881,"updated_at":"2026-06-01T12:01:42-04:00","requisition_id":"R1396","title":"Lead Solutions Consultant","company_name":"Braze","first_published":"2026-05-15T05:09:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone your skills as a Pre-Sales Engineer, Solution Engineer, technical Solutions Consultant, Solution Architect, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture design, and more.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will require some travel to client locations, at most 40% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough. You help others around you be better, while improving yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of three or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7579328?gh_jid=7579328","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3350940,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"IT","value_type":"single_select"}],"id":7579328,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1125","title":"Lead System Administrator","company_name":"Braze","first_published":"2026-02-09T10:25:26-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the maintenance, configuration, availability, and business continuity of core IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring issues, define corrective actions, and implement long-term solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as Tier 3 support for macOS, hardware, and network-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain IT documentation and contribute to the Knowledge Base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships for IT services and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and remediate security-related issues across Gmail, Slack, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor team members and promote IT best practices across the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A hands-on problem solver who takes ownership and strives for operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using tools such as Jira, Git, and GAM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing, implementing, and improving IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking fundamentals, including familiarity with the OSI model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with software development lifecycle principles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ITIL Foundation (or higher) certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,800-$122,100/year, with an expected On Target Earnings (OTE) between $115,300-$135,700/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7579242?gh_jid=7579242","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3350940,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"IT","value_type":"single_select"}],"id":7579242,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1125","title":"Lead System Administrator","company_name":"Braze","first_published":"2026-02-09T10:25:25-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the maintenance, configuration, availability, and business continuity of core IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring issues, define corrective actions, and implement long-term solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as Tier 3 support for macOS, hardware, and network-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain IT documentation and contribute to the Knowledge Base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships for IT services and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and remediate security-related issues across Gmail, Slack, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor team members and promote IT best practices across the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A hands-on problem solver who takes ownership and strives for operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using tools such as Jira, Git, and GAM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing, implementing, and improving IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking fundamentals, including familiarity with the OSI model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with software development lifecycle principles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ITIL Foundation (or higher) certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,700-$127,900/year, with an expected On Target Earnings (OTE) between $120,800-$142,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7606798?gh_jid=7606798","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3350940,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"IT","value_type":"single_select"}],"id":7606798,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1125","title":"Lead System Administrator","company_name":"Braze","first_published":"2026-02-11T08:50:07-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the maintenance, configuration, availability, and business continuity of core IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring issues, define corrective actions, and implement long-term solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as Tier 3 support for macOS, hardware, and network-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain IT documentation and contribute to the Knowledge Base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships for IT services and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and remediate security-related issues across Gmail, Slack, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor team members and promote IT best practices across the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A hands-on problem solver who takes ownership and strives for operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using tools such as Jira, Git, and GAM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing, implementing, and improving IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking fundamentals, including familiarity with the OSI model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with software development lifecycle principles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ITIL Foundation (or higher) certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $113,700-$133,700/year, with an expected On Target Earnings (OTE) between $126,300-$148,600/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7915366?gh_jid=7915366","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3441033,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7915366,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1376","title":"Manager, Business Development","company_name":"Braze","first_published":"2026-05-12T04:22:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for a proven business development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious Commercial \u0026amp;amp; Enterprise BDR Team of 4.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The BDM will be based in Sydney, leading the new business BDR function for ANZ. The role will report directly to the Director of Business Development JAPAC, who is based in Singapore. As such, this role demands strong self-direction, leadership maturity, and excellent communication skills across cultures and time zones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires strong hands-on experience in working day-to-day with the team in delivering:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hiring, performance management and succession planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategies and tactics for outbound pipeline growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering of BDR onboarding training and continuous enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management/monitoring of activity quality, KPIs and quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintaining a team-oriented, performance minded culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meeting monthly, quarterly and yearly pipeline generation quotas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role will collaborate closely with sales, marketing and partnership leaders to deliver pipeline gains and ensure the Enterprise \u0026amp;amp; Commercial BDR team has quality market coverage and penetration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is collaborative, communicative and we are always the first to take action. There’s a team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast paced teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs and their leaders gain huge value from working together at our amazing office in Sydney.\u0026amp;nbsp; BDR’s and Business Development Managers at Braze have a hybrid schedule, which means they are in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee, coach and QC daily activities and quota performance management of individual BDRs to ensure key performance metrics are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and efficiently ramp new BDRs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide BDRs with a coaching cadence of time management, objection handling, prospecting tactics, and active listening skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a library of prospecting resources for the BDR team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a high-performance BDR team culture and morale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive operational excellence and constant innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, hiring pipeline and project updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively and real-time performance manage BDRs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage upwards and cross-functionally with a good standard of verbal and written English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Business Development Manager is to enable their team to generate the volume and value of deals required to meet or exceed their quota, through ensuring that 100% of the Commercial \u0026amp;amp; Enterprise BDRs have hit individual quota. Business Development Managers are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning) and personal brand (collaboration, innovation, thought leadership.)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful Managers, with personalized coaching to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Confident self-starter who can operate independently while aligning closely with remote leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong team builder and coach, with the ability to motivate and grow a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a hybrid regional structure, managing both up and across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, clear, concise, and persuasive\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized, data-driven and detail-oriented with strong ownership mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Salesforce and modern prospecting tools (e.g. Outreach, SalesNav, Gong, 6sense, Lusha)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of B2B sales experience, including at least 2+ year in a leadership capacity (Team Lead or Manager)\u0026lt;br\u0026gt;Proven success in an outbound sales environment, with consistent quota achievement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing or mentoring BDRs or SDRs strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of cross-functional collaboration in a fast-paced or regional/global organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7966816?gh_jid=7966816","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3458474,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7966816,"updated_at":"2026-06-01T11:53:13-04:00","requisition_id":"R1421","title":"Manager, Business Development","company_name":"Braze","first_published":"2026-06-01T11:53:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for a proven business development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious Enterprise BDR Team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The BDM will be based in Tokyo, leading the new business BDR function for Japan. The role will report directly to the Director of Business Development, who is based in Singapore and operates in English only. As such, this role demands strong self-direction, leadership maturity, and excellent communication skills across cultures and time zones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires strong hands-on experience in working day-to-day with the team in delivering:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hiring, performance management and succession planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategies and tactics for outbound pipeline growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering of BDR onboarding training and continuous enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management/monitoring of activity quality, KPIs and quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintaining a team-oriented, performance minded culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meeting monthly, quarterly and yearly pipeline generation quotas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role will collaborate closely with sales, marketing and partnership leaders to deliver pipeline gains and ensure the Enterprise BDR team has quality market coverage and penetration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is collaborative, communicative and we are always the first to take action. There’s a team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast paced teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs and their leaders gain huge value from working together at our amazing offices in Japan.\u0026amp;nbsp; BDR’s and Business Development Managers at Braze have a hybrid schedule. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee, coach and QC daily activities and quota performance management of individual BDRs to ensure key performance metrics are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and efficiently ramp new Enterprise BDRs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide BDRs with a coaching cadence of time management, objection handling, prospecting tactics, and active listening skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a library of prospecting resources for the BDR team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a high-performance BDR team culture and morale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive operational excellence and constant innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, hiring pipeline and project updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively and real-time performance manage BDRs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver the above in a high standard of verbal and written Japanese\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage upwards and cross-functionally with a good standard of verbal and written English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Business Development Manager is to enable their team to generate the volume and value of deals required to meet or exceed their quota, through ensuring that 100% of the Enterprise BDRs have hit individual quota. Business Development Managers are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning) and personal brand (collaboration, innovation, thought leadership.)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful Managers, with personalized coaching to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Language Skills - Fluent in Japanese and business level English (at least can communicate in verbal and written, possibly with a support of any translation tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident self-starter who can operate independently while aligning closely with remote leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong team builder and coach, with the ability to motivate and grow a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a hybrid regional structure, managing both up and across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, clear, concise, and persuasive in both languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized, data-driven and detail-oriented with strong ownership mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Salesforce and modern prospecting tools (e.g. Outreach, SalesNav, Gong, 6sense)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of B2B sales experience, including at least 1+ year in a leadership capacity (Team Lead or Manager)\u0026lt;br\u0026gt;Proven success in an outbound sales environment, with consistent quota achievement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing or mentoring BDRs or SDRs strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of cross-functional collaboration in a fast-paced or regional/global organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7196146?gh_jid=7196146","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3228811,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7196146,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R712","title":"Manager, Engagement Management","company_name":"Braze","first_published":"2025-09-01T09:08:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;The Manager, Engagement Management is a critical role on our growing AI Expert Services team. As an EM, you will be responsible for leading and delivering consulting engagements that support clients in improving business performance, operational efficiency, and strategic outcomes. The role provides expert advisory services across program planning, process optimisation, stakeholder engagement, and implementation of business solutions. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Facilitate Client Workshops:\u0026amp;nbsp;\u0026lt;/strong\u0026gt; You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture.\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Conduct research, diagnostic assessments, and stakeholder interviews to analyse client business objectives, operating models, and performance challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Identify opportunities for process improvement, organisational enhancement, and optimisation of business practices.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Develop evidence‑based recommendations, improvement strategies, and implementation plans aligned to client goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Drive Process Improvement: \u0026lt;/strong\u0026gt;You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results.\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Lead end‑to‑end delivery of consulting engagements, including project scoping, planning, execution, monitoring, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Manage project risks, timelines, resources, and stakeholder expectations to ensure successful outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Coordinate cross‑functional delivery teams, ensuring alignment between technical and non‑technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Facilitate structured workshops to gather requirements, validate findings, and achieve stakeholder alignment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Drive successful customer engagements: \u0026lt;/strong\u0026gt;You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Analyse existing systems, processes, and workflows to identify inefficiencies, gaps, and opportunities for optimisation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Redesign and document improved processes and operating frameworks in line with industry best practice.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Support the rollout of new processes, organisational changes, and change‑management initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Monitor implementation outcomes and provide guidance to ensure sustainable adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Contribute to the development, enhancement, and standardisation of engagement methodologies, delivery frameworks, and consulting tools.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Identify and implement improvements to internal processes to support quality, efficiency, and scalability of consulting services.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Share best practices and participate in knowledge‑building activities within the organisation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Please note that we do not provide relocation for this position.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7915362?gh_jid=7915362","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3441031,"location":{"name":"Jakarta"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7915362,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1375","title":"Manager, Technical Support","company_name":"Braze","first_published":"2026-05-14T05:31:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Manager in our Global Technical Support team, you will play a crucial role in leading a local team of support agents committed to fostering strong post-sale technical relationships with our customers. Your core responsibilities will include ensuring your team meets their KPIs, conducting regular one-on-one meetings, providing feedback, and mapping out career development plans. You will be responsible for evaluating your team\u0026#39;s performance and actively involved in setting and reviewing their OKRs. Moreover, you will address underperformance through constructive feedback and proper documentation. Additionally, you will actively manage other key people processes, including hiring and onboarding.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a leader, you will focus on creating opportunities for growth for your team by mentoring, teaching, and providing valuable feedback. Your aim will be to elevate team performance by instilling a growth mindset and sharing your expert knowledge to support their professional development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your role requires delivering high-impact outputs that demand meticulous attention to detail, accuracy, and thoroughness. You will advocate for and maintain team standards while understanding team challenges and identifying effective strategies to overcome them. In project leadership, you may indirectly manage team members and extend feedback across diverse areas of expertise. Additionally, you will serve as an escalation point for complex customer issues, ensuring exceptional customer satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of management experience in overseeing a technical support organization, preferably within a SaaS B2B environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in leadership and talent development, including the recruitment, motivation, and mentoring of high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to coach and cultivate a culture of continuous learning and adaptation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in addressing complex and time-sensitive technical support challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capability to foster a growth-oriented and supportive team culture that encourages development and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in working within decentralized organizations, facilitating collaboration with partners and team members across diverse regions and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in managing critical customer-facing escalations and maintaining clear communication with internal and external stakeholders until resolution is achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail for documentation and process standardization across global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to synthesize complex concepts and articulate them clearly to varied audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of case management processes, including issue resolution, escalation management, and knowledge-centered support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with case management tools, such as Salesforce, Zendesk, or other similar CRM ticketing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive understanding of key support KPIs, including Customer Satisfaction (CSAT), Customer Effort Score (CES), and time to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the following technologies will be considered a plus: HTML, CSS, JavaScript, APIs, and/or SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the following tools will be considered a plus: Postman, Snowflake, and/or Kibana.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209832,"name":"Jakarta","location":null,"child_ids":[],"parent_id":87987}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7926875?gh_jid=7926875","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3445077,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7926875,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1392","title":"Network Engineer","company_name":"Braze","first_published":"2026-05-15T15:06:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Network Engineer to help maintain, design, develop, and enhance our Global Network Infrastructure. As part of a cohesive global team, you\u0026#39;ll play a key role in delivering engineering milestones aligned with our growth objectives - optimizing service delivery through robust SLO metrics, advancing our automation strategy, and expanding our enterprise network footprint.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll serve as a subject matter expert across our infrastructure services, owning project planning, execution, deployment, operational support, and documentation. This role is central to managing, maintaining, and upgrading existing infrastructure to keep our global network resilient and continuously available.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Network Architecture \u0026amp;amp; Design:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, architect, and implement new network solutions across our global enterprise environment, including LAN, WAN, wireless, and security infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop scalable network designs leveraging advanced routing protocols and ECMP (Equal-Cost Multi-Path) for optimal traffic distribution and redundancy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and deploy enterprise-grade load balancing solutions, applying methods such as round-robin, least-connections, and weighted distribution to optimize application delivery and availability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and enforce firewall security policies, routing instances, and segmentation strategies across Juniper SRX platforms, ensuring a strong and consistent security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and deploy enterprise WiFi solutions including RF planning, site surveys, and WLAN architecture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Project Ownership \u0026amp;amp; Execution:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own network engineering projects end-to-end - from requirements gathering and design through implementation, testing, and handoff to operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and track project milestones and deliverables under a rigorous change management process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install and configure networking equipment and security systems for new office build-outs globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead vendor evaluations and manage vendor relationships for technology procurement and delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to global sites as needed to support infrastructure builds and major project deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional stakeholders including Service Desk, Workplace Experience, Security, Development, Engineering, Project Managers, and vendors to deliver on time and within scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Monitoring, Observability \u0026amp;amp; Security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement and optimize network monitoring using Elasticsearch for SNMP-based telemetry, providing visibility into device health, interface utilization, and performance trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage SIEM platforms for Syslog aggregation, event correlation, and security alerting, contributing to the organization\u0026#39;s overall security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on infrastructure activity logs, performance, availability, operational metrics, alerts, and threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct compliance audits and ensure network configurations align with security frameworks and organizational standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead post-mortems and root cause analyses for significant network incidents, implementing systemic improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Automation \u0026amp;amp; Innovation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement automation strategies to reduce manual effort, increase reliability, and accelerate project delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion infrastructure-as-code and network automation practices across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve operational efficiency, standardize configurations, and enhance the overall network architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute regularly to documentation, design guides, and the Knowledge Base to enable team-wide knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Operational Support:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert and escalation point for the Global IT Service Desk on complex wired and WiFi network issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to day-to-day operational support, troubleshooting performance and connectivity issues alongside the broader infrastructure team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support routine maintenance, patching, and upgrades as part of the team\u0026#39;s operational responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Required:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in enterprise network engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid working knowledge of routing protocols, subnetting, VLANs, VPN, load balancing, traffic shaping, network and firewall best practices, IDS/IPS, firewall filtering, and 802.1x\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth expertise supporting Juniper SRX firewalls and Juniper EX switching infrastructure in enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background designing, deploying, and maintaining enterprise WiFi solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven project management experience, overseeing initiatives from initiation to completion under a rigorous change management process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in vendor management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to work both independently and collaboratively within a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with the capability to multitask and prioritize issues based on severity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about automation and operational efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift 40 lbs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel to global sites as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Ruckus wireless systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Okta, Active Directory, and RADIUS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ZScaler\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Elasticsearch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7963335?gh_jid=7963335","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3457403,"location":{"name":"Bucharest"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7963335,"updated_at":"2026-06-05T17:46:25-04:00","requisition_id":"R1417","title":"OHS \u0026 Workplace Experience Coordinator","company_name":"Braze","first_published":"2026-06-02T06:08:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT TO EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an OHS \u0026amp;amp; Workplace Experience professional to oversee and support all local Occupational Health \u0026amp;amp; Safety responsibilities, ensuring ongoing compliance with Romanian legislation and internal standards, while also providing reception and day-to-day workplace support as needed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This individual will partner closely with local Braze employees, vendors, and our external OHS provider to help maintain a safe, welcoming, and high-performing workplace environment, while supporting the continued evolution of Braze’s global workplace experience standards and reception operations. This role sits within the People Team and reports to the Regional Manager, Workplace Experience – EMEA.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively manages our OHS responsibilities whilst working closely with our People Business Partners and Workplace Team. You’ll maintain a strong pulse on the needs of our Bucharest employees and be adaptable to evolving global conditions and workplace dynamics. \u0026lt;strong\u0026gt;This role will be required to be in-office 5 days per week.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the implementation and ongoing monitoring of Occupational Health \u0026amp;amp; Safety (OHS) policies and procedures across the Bucharest office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, assess, and help mitigate workplace health and safety risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and update required OHS documentation in line with Romanian legislation and company standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and facilitate regular OHS training and awareness sessions for employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with external OHS providers and collaborate with relevant local authorities and inspectors as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend and support preventative and protective health \u0026amp;amp; safety measures within the workplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meeting and greeting visitors, ensuring they are dealt with in a professional and welcoming manner, ensuring prompt notification to their hosts.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a tidy and well-organised reception area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide best-in-class customer service to all Braze employees, clients, partners, vendors, and visitors when they enter a Braze office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and respond to office access and guest registration tickets, maintaining a customer service mindset to ensure world-class support for Braze employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance multiple priorities with ease, responding to urgent needs while keeping day-to-day tasks running smoothly and on schedule.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support general office requests and workplace questions, helping employees get what they need to do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play a key role in in-office events, from helping manage access and check-in to assisting with logistics and creating a seamless experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a flexible team player, jumping in to support the Workplace team with ad-hoc tasks, PTO coverage, and operational needs as they arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in a similar role; experience in customer service a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who is confident, positive, and comfortable being in a highly visible role that will define the reputation of the Braze Workplace Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for best-in-class workplace experience and customer service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator with excellent grammatical skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp eye for detail and good organisational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and self-motivated with the ability to set own priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative problem-solver, bringing innovative ideas and solutions to the table.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome can-do attitude - no task is too big or too small.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Mac computer and GSuite.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the Romania the pay range for this position at the start of employment is expected to be between 92.700 RON and 133.200 RON/year with an expected On Target Earnings (OTE) between 103.000 RON and 148.000 RON/year (including bonus or commission).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The split between the base and bonus/commission for this role is 90/10.\u0026lt;br\u0026gt;Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":209829,"name":"Bucharest","location":"Bucharest","child_ids":[],"parent_id":105346}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7897090?gh_jid=7897090","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3433252,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7897090,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1357","title":"Partner Technical Advisor","company_name":"Braze","first_published":"2026-05-07T05:35:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Partner Technical Advisor, you will be part of the Partner Services team that manages Braze’s extensive Service Delivery partner ecosystem. You will be responsible for delivering technical implementation guidance, providing product subject-matter expertise, developing advanced use-case solutioning, and ensuring ongoing alignment to our partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your focus will be on advising and enabling our partner ecosystem by acting as the technical conduit between Braze and our partners. You will work as a Braze technical subject matter expert alongside a Partner Services team consisting of Partner Delivery Managers and Strategists who monitor and empower this ecosystem.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also help partners address our joint customer’s complex use cases and tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and documentation, while collaborating closely with our Education, Services, Success, and Product teams as required.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an exciting opportunity to bring your experience as a Technical Advisor, product and implementation expert, business analyst, technical support representative, or client success professional, along with a high level of product and technical competence, delivering high-impact assistance to our extensive Service Delivery Partner network.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide on-demand technical guidance to partners, supporting use case, integration, and product-level challenges as they arise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partner Delivery Managers to provide technical assistance on engagements and partners as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a technical escalation point for partner projects, collaborating with internal Braze teams to resolve complex issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate and support product functionality inquiries and technical aspects from partners to maximize time to value and drive product completeness for our joint customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist partners in troubleshooting and resolving technical blockers to drive positive customer outcomes and ensure minimal disruption to project delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partner Delivery Managers to provide technical assistance on engagements and partners as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share best practices and technical resources with partners to empower partner service teams to enable Braze customers independently and efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and design tools that will enhance the efficiency of our partner’s service offerings\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain up-to-date knowledge of Braze products, integrations, and technical enablement materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and share recurring technical challenges and solutions to inform continuous improvement of partner support resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in partner outreach and risk mitigation activities as needed, supporting overall project success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years relevant experience in a related area, for example, marketing, mobile marketing, implementation, technical support, business analyst, technical account management and/or customer success professional working with customer accounts of varying sizes and complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong product command and technical domain knowledge of two or more of the following: SaaS, Marketing, Mobile, APIs or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent written and verbal communicator with strong influencing skills and unparalleled follow up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a team player and work well with internal and external stakeholders (technical resources, project management teams, customer executives, service partners)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a problem solver, with a high level of intellectual curiosity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7793248?gh_jid=7793248","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3407774,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7793248,"updated_at":"2026-05-25T09:39:30-04:00","requisition_id":"R1262","title":"Payroll Lead","company_name":"Braze","first_published":"2026-04-10T23:27:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Payroll Lead plays an important role in the Finance Department by ensuring data in the payroll system is accurate and complete. This position works alongside the Sr. Manager, Payroll to\u0026amp;nbsp; ensure that information and processes are accurate and compliant while being processed in a timely manner. You will be responsible for the day to day administration of the payroll processing functions and ensure that a high level of accuracy is maintained and deadlines are met.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end international payroll function for 300+ employees and growing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage foreign payroll operations for the Singapore, Australia, South Korea, Indonesia and Dubai offices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the geographic expansion of payroll processing into new countries as the company rapidly expands its global footprint, support payroll system testing, and implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the payroll due diligence and integration for any potential acquisitions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a close working partnership with the Global People team to implement process improvements and optimize payroll processes including enhancements of existing payroll systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain policies and procedures including key internal control documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to provide direction and leadership at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage process to create payroll journal entries for import into accounting system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with tax agencies and in-country payroll service providers to resolve tax issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support for various audits, as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as escalation point for complex payroll queries\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of payroll experience in APAC region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide excellent payroll service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of APAC payroll taxes and regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Workday and other Foreign Payroll Platforms (ADP Celergo)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent knowledge of Microsoft Office and Google Suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated technical aptitude, high level of accuracy, organization, detail-oriented, and capable of working independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to meet hard deadlines and work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience setting-up payroll in foreign countries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;General understanding of Sarbanes Oxley\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983332?gh_jid=7983332","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3464508,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983332,"updated_at":"2026-06-05T16:48:48-04:00","requisition_id":"R1448","title":"People Business Partner","company_name":"Braze","first_published":"2026-06-05T16:48:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The People Relations team aligns Braze’s business objectives with our most valuable asset, our people. Day to day, we work collaboratively with leaders to help them meet their goals with a focus on their employees and to cultivate a comprehensive employee experience in which every employee is included, challenged, developed, recognized, and rewarded. We’re strategic partners to the business and ensure employees are supported throughout their journey with Braze!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;The People Business Partner is responsible for providing hands-on strategic support to the senior-most leaders in their assigned departments and leading complex, company-wide initiatives. This is an exciting opportunity based in our New York City office, with some hybrid flexibility. The People Business Partner will have a big impact on the company as we continue to grow and scale!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide a full spectrum of strategic and tactical support to our business leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders to design and deliver appropriate talent planning activities that will identify top talent, leadership development priorities, and succession plans within your client groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with your leaders on people strategy through workforce planning, organizational design and structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise employees by taking a consultative approach to help them enhance their working relationships, plan and execute on their career goals, and be impactful and successful contributors to the Braze team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead impactful, company-wide initiatives and projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be both an advocate for employees \u0026lt;em\u0026gt;and\u0026lt;/em\u0026gt; a champion for the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop junior teammates through shadowing, coaching, and proactive development opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a highly experienced HR business partner who is ready to roll up your sleeves and make a new role your own!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-time HR business partner experience in the SaaS or other industries working with leaders across all aspects of an organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong understanding of human resources best practices, employment law and employee relations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable judgment and ability to navigate ambiguity as situations require\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication, and cross-functional collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and influencing mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb organizational skills, attention to detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-motivating, leadership attitude that others look up to and emulate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust multitasking skills and comfort wearing many hats at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $129,000/year, with an expected On Target Earnings (OTE) between $95,000 and $143,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7851275?gh_jid=7851275","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421139,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7851275,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1335","title":"People Solutions Coordinator","company_name":"Braze","first_published":"2026-04-29T04:00:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As a part of the Braze People team, the People Solutions team plays a pivotal role in supporting the overall employee lifecycle and optimizing processes to align with business needs. The People Solutions Coordinator will provide valuable support across various People functions, ensuring accuracy and integrity of our processes and compliance. They will also serve as a key point of contact for all Braze employees on People-related questions and support.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This role reports to the Team Lead, People Solutions, and sits within the People Operations function, but will also have the opportunity to work closely with all functions across the People Department.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the People Solutions Coordinator, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain a thorough understanding of our HR policies, procedures, and local employment laws, ensuring compliance with a focus on EMEA requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the employee lifecyle by executing key processes in Workday, including onboarding and employee changes, while ensuring accuracy and integrity of employee data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first point of contact for global employee inquiries through our ticketing system, delivering timely, high-quality support in line with our SLAs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional People teams to route and escalate inquiries as needed, ensuring timely and efficient resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team members and management to identify opportunities for process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the People team with ad-hoc projects and operational processes, including background checks, work authorization checks, and internal audits or compliance reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and update process documentation to ensure consistency, accuracy, and scalability of People Solutions workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute as an ambassador for our culture; support People team initiatives that enhance employee engagement, development, and retention\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years experience in HR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle sensitive and confidential information with professionalism and discretion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to multitask and prioritize in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong service orientation to internal and/or external customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receptive to feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working with an HRIS system (Workday is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7979313?gh_jid=7979313","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461123,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7979313,"updated_at":"2026-06-03T10:58:08-04:00","requisition_id":"R1430","title":"People Solutions Generalist (Fixed-Term Contract)","company_name":"Braze","first_published":"2026-06-03T10:47:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a 6-month fixed-term contract position\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As part of the Braze People team, the People Solutions Generalist will play a pivotal role in supporting the overall employee experience and the People team\u0026#39;s success by driving change across the department to meet business goals. This role will oversee our AMER region and provide valuable support across various People team functions that impact our employees globally. We’re looking for someone excited about having a hand in redefining how the People team operates and how we support our employees. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This role will report to the Senior Manager, People Operations, and sit within the People Operations function, but will work closely with different divisions across the People team. This is a unique opportunity to collaborate cross-functionally and build general knowledge and experience in People Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Generalist, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the implementation of company-wide initiatives, such as the engagement survey and performance reviews, and collaborate with stakeholders in planning, execution, and communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the development of internal processes and programs, and revamp current employee programs owned by People Solutions to ensure continued effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee and manage complex global mobility and immigration cases. Act as a consultant for the business and internal People teams, handling intricate cases and ensuring every employee\u0026#39;s relocation or visa experience is smooth and legally compliant\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the company’s expansion plans by collaborating with teammates to work with our Employer of Record\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously identify opportunities to improve our operations and service delivery within the Shared Services model to deliver efficient and exceptional support to employees and the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with specialized functional People teams, People Business Partners, and other stakeholders to drive People team initiatives and ad hoc projects to support the team toward business goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support employment-related inquiries from candidates, employees, and managers on complex and/or sensitive matters through the ticketing system and/or meetings. These include, but are not limited to, benefit questions, career development, leave of absence, policies, and relocation requests\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of prior experience in an HR role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organization skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong service orientation to internal and/or external customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience guiding strategic thinking, planning, and decision-making aligned with company and team goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional maturity and discretion when dealing with sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in project management and strong analytical and reporting abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work cross-functionally with all different types of personalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility and creativity to improve current processes as the business scales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-sufficient with the ability to manage own workload and priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eager to learn and grow with our People Solutions team\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working with an HRIS, such as Workday (a plus)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $37,500-$59,000 over your 6-month tenure (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7974255?gh_jid=7974255","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461123,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7974255,"updated_at":"2026-06-03T10:57:55-04:00","requisition_id":"R1430","title":"People Solutions Generalist (Fixed-Term Contract)","company_name":"Braze","first_published":"2026-06-03T10:47:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a 6-month fixed-term contract position\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As part of the Braze People team, the People Solutions Generalist will play a pivotal role in supporting the overall employee experience and the People team\u0026#39;s success by driving change across the department to meet business goals. This role will oversee our AMER region and provide valuable support across various People team functions that impact our employees globally. We’re looking for someone excited about having a hand in redefining how the People team operates and how we support our employees. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This role will report to the Senior Manager, People Operations, and sit within the People Operations function, but will work closely with different divisions across the People team. This is a unique opportunity to collaborate cross-functionally and build general knowledge and experience in People Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Generalist, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the implementation of company-wide initiatives, such as the engagement survey and performance reviews, and collaborate with stakeholders in planning, execution, and communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the development of internal processes and programs, and revamp current employee programs owned by People Solutions to ensure continued effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee and manage complex global mobility and immigration cases. Act as a consultant for the business and internal People teams, handling intricate cases and ensuring every employee\u0026#39;s relocation or visa experience is smooth and legally compliant\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the company’s expansion plans by collaborating with teammates to work with our Employer of Record\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously identify opportunities to improve our operations and service delivery within the Shared Services model to deliver efficient and exceptional support to employees and the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with specialized functional People teams, People Business Partners, and other stakeholders to drive People team initiatives and ad hoc projects to support the team toward business goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support employment-related inquiries from candidates, employees, and managers on complex and/or sensitive matters through the ticketing system and/or meetings. These include, but are not limited to, benefit questions, career development, leave of absence, policies, and relocation requests\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of prior experience in an HR role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organization skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong service orientation to internal and/or external customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience guiding strategic thinking, planning, and decision-making aligned with company and team goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional maturity and discretion when dealing with sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in project management and strong analytical and reporting abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work cross-functionally with all different types of personalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility and creativity to improve current processes as the business scales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-sufficient with the ability to manage own workload and priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eager to learn and grow with our People Solutions team\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working with an HRIS, such as Workday (a plus)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $37,500-$59,000 over your 6-month tenure (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7733783?gh_jid=7733783","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3393084,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7733783,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1223","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-03-19T16:03:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7732066?gh_jid=7732066","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3393084,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7732066,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1223","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-03-19T16:03:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7943440?gh_jid=7943440","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3450619,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7943440,"updated_at":"2026-05-28T08:20:07-04:00","requisition_id":"R1400","title":"Sales Operations Lead","company_name":"Braze","first_published":"2026-05-27T11:07:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As the Sales Operations Lead, Capacity Planning, you will play a critical role in shaping the global sales organization at Braze. You will be responsible for designing and optimizing our sales capacity, headcount planning, coverage models, role structures, and compensation plans to ensure we achieve our ambitious growth targets. This highly analytical and strategic role will partner closely with Sales Leadership, Finance, and the People Team to drive data-driven decisions and operational excellence across Braze’s global sales team.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Global Capacity \u0026amp;amp; Headcount Planning\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the global sales capacity model to ensure the global organization is scaling as planned (headcount, ramp, productivity), partnering with Regional Ops, FP\u0026amp;amp;A, People Team, and Sales Leadership to maintain alignment with budget, hiring strategies, and business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain models to forecast sales headcount needs based on growth targets, productivity assumptions, attrition impacts, and market opportunity for all Revenue teams (Sales, Account Management, Business Development, Solutions Consulting, Partnerships).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on actual vs. planned headcount and capacity, identifying gaps and recommending corrective actions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Sales Coverage Models\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and optimize sales coverage models (e.g., geographic, segment, vertical, named accounts) to maximize market penetration and sales productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze performance data to recommend adjustments to coverage strategies as the business evolves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across the Sales Operations team to ensure equitable and efficient distribution of accounts, territories, and headcount across regions and teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Role Design and Sales Structure\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and refine sales roles, responsibilities, and organizational structure to support business objectives and headcount plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Regional Ops, People Team, and Sales Leadership to implement new roles or changes to the sales org structure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Benchmark against industry best practices and evolving GTM strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Scenario Modeling\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain robust modeling scenario models to evaluate the impact of different sales strategies, organizational changes, headcount allocations, or market conditions during annual and quarterly planning cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide actionable insights and recommendations to leadership based on scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Sales Plan Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the development, rollout, and ongoing management of sales plans, including quotas, targets, headcount allocation, and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure sales plans are aligned with company goals and are clearly communicated to the sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor plan effectiveness and recommend adjustments as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Compensation Plan \u0026amp;amp; Incentive Design\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement sales compensation and incentive plans that drive desired behaviors and align with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Commissions team to model plan outcomes to ensure fairness, competitiveness, and cost-effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership, the People Team and Finance to manage plan governance, communication, and administration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or related field, preferably in SaaS or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and modeling skills; advanced proficiency in Excel/Google Sheets and experience with BI tools (e.g., Tableau, Looker).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience with sales capacity and headcount planning, coverage modeling, and compensation design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, dynamic, and global environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Finance, Economics, or related field preferred; MBA or similar advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 and $135,000/year, with an expected On Target Earnings (OTE) between $120,000 and $153,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7960559?gh_jid=7960559","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3450619,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7960559,"updated_at":"2026-05-28T08:20:29-04:00","requisition_id":"R1400","title":"Sales Operations Lead ","company_name":"Braze","first_published":"2026-05-27T11:07:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As the Sales Operations Lead, Capacity Planning, you will play a critical role in shaping the global sales organization at Braze. You will be responsible for designing and optimizing our sales capacity, headcount planning, coverage models, role structures, and compensation plans to ensure we achieve our ambitious growth targets. This highly analytical and strategic role will partner closely with Sales Leadership, Finance, and the People Team to drive data-driven decisions and operational excellence across Braze’s global sales team.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Global Capacity \u0026amp;amp; Headcount Planning\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the global sales capacity model to ensure the global organization is scaling as planned (headcount, ramp, productivity), partnering with Regional Ops, FP\u0026amp;amp;A, People Team, and Sales Leadership to maintain alignment with budget, hiring strategies, and business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain models to forecast sales headcount needs based on growth targets, productivity assumptions, attrition impacts, and market opportunity for all Revenue teams (Sales, Account Management, Business Development, Solutions Consulting, Partnerships).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on actual vs. planned headcount and capacity, identifying gaps and recommending corrective actions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Sales Coverage Models\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and optimize sales coverage models (e.g., geographic, segment, vertical, named accounts) to maximize market penetration and sales productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze performance data to recommend adjustments to coverage strategies as the business evolves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across the Sales Operations team to ensure equitable and efficient distribution of accounts, territories, and headcount across regions and teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Role Design and Sales Structure\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and refine sales roles, responsibilities, and organizational structure to support business objectives and headcount plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Regional Ops, People Team, and Sales Leadership to implement new roles or changes to the sales org structure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Benchmark against industry best practices and evolving GTM strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Scenario Modeling\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain robust modeling scenario models to evaluate the impact of different sales strategies, organizational changes, headcount allocations, or market conditions during annual and quarterly planning cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide actionable insights and recommendations to leadership based on scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Sales Plan Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the development, rollout, and ongoing management of sales plans, including quotas, targets, headcount allocation, and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure sales plans are aligned with company goals and are clearly communicated to the sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor plan effectiveness and recommend adjustments as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Compensation Plan \u0026amp;amp; Incentive Design\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement sales compensation and incentive plans that drive desired behaviors and align with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Commissions team to model plan outcomes to ensure fairness, competitiveness, and cost-effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership, the People Team and Finance to manage plan governance, communication, and administration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or related field, preferably in SaaS or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and modeling skills; advanced proficiency in Excel/Google Sheets and experience with BI tools (e.g., Tableau, Looker).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience with sales capacity and headcount planning, coverage modeling, and compensation design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, dynamic, and global environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Finance, Economics, or related field preferred; MBA or similar advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 and $135,000/year, with an expected On Target Earnings (OTE) between $120,000 and $153,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7917370?gh_jid=7917370","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3441470,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7917370,"updated_at":"2026-05-30T03:46:55-04:00","requisition_id":"R1381","title":"Senior Accountant, SEC Reporting and Technical Accounting","company_name":"Braze","first_published":"2026-05-18T16:59:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an eager candidate looking to experience a fulfilling, rewarding, and challenging opportunity as a Senior Accountant of SEC Reporting and Technical Accounting. This individual will be a key person involved with financial statement preparation and disclosures for internal and external reporting. This candidate will be responsible for areas that are seen as important to senior leadership and will interact with stakeholders across various departments throughout the organization. This role provides for long-term professional advancement opportunities within the finance department. This candidate will report directly to the Senior Manager, SEC Reporting and Technical Accounting.The ideal candidate will have had exposure to financial reporting in compliance with SEC regulations and U.S. GAAP.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide meaningful contributions in the preparation and coordination of the financial statement data utilized in the quarterly, annual, and ad-hoc SEC filings (Form 10-Q, Form 10-K, Form 8-K, Proxy statements, Section 16 Filings)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and enhance the support workbooks for the preparation and documentation of the consolidated financial statements, footnotes, and related disclosures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;On a quarterly basis, prepare detailed tie-out and analyses for SEC filings, press release, earnings call materials, and investor presentations to ensure accuracy and consistency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with the XBRL tagging and review of SEC filings in Workiva\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external audit teams on information requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain calendars and planning documents to communicate and manage deadline adherence throughout the reporting process amongst the internal reporting team and cross-collaborative efforts with various departments (e.g., Legal, Corporate Accounting, Financial Planning \u0026amp;amp; Analysis, Revenue Operations, Investor Relations, People Operations)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform research and special ad-hoc projects as-needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up to date on the latest accounting standards and trends that may impact financial reporting. Apply proper accounting treatment required for disclosure purposes, including benchmarking against peers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree plus CPA certification required\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years in public accounting preferred (Public Company experience is a plus) or combo in-house SEC reporting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand financial statements under US GAAP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Workiva and/or Netsuite is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and results-oriented and works well in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to meet tight timelines and manage multiple priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated, detailed oriented, flexible team player that is able to operate independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid verbal/written communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $131,000/year, with an expected On Target Earnings (OTE) between $99,000 and $147,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7964226?gh_jid=7964226","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3435570,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7964226,"updated_at":"2026-05-28T15:26:50-04:00","requisition_id":"R1363","title":"Senior Account Executive, Emerging Enterprise - Financial Services","company_name":"Braze","first_published":"2026-05-28T15:26:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7902066?gh_jid=7902066","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3435570,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7902066,"updated_at":"2026-05-28T15:26:47-04:00","requisition_id":"R1363","title":"Senior Account Executive, Emerging Enterprise - Financial Services","company_name":"Braze","first_published":"2026-05-28T15:26:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7964104?gh_jid=7964104","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3435570,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7964104,"updated_at":"2026-05-28T15:26:48-04:00","requisition_id":"R1363","title":"Senior Account Executive, Emerging Enterprise - Financial Services","company_name":"Braze","first_published":"2026-05-28T15:26:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7964224?gh_jid=7964224","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3435570,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7964224,"updated_at":"2026-05-28T15:26:49-04:00","requisition_id":"R1363","title":"Senior Account Executive, Emerging Enterprise - Financial Services","company_name":"Braze","first_published":"2026-05-28T15:26:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914673?gh_jid=7914673","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3436480,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914673,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1368","title":"Senior Account Executive, Scale","company_name":"Braze","first_published":"2026-05-11T18:29:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Media, Entertainment, Gaming, and Sports team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. You will have the opportunity to work side-by-side managing several Braze customer accounts, operating as a trusted advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7905258?gh_jid=7905258","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3436480,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7905258,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1368","title":"Senior Account Executive, Scale","company_name":"Braze","first_published":"2026-05-11T18:29:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Media, Entertainment, Gaming, and Sports team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. You will have the opportunity to work side-by-side managing several Braze customer accounts, operating as a trusted advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $111,000/year, with an expected On Target Earnings (OTE) between $148,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914680?gh_jid=7914680","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3436480,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914680,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1368","title":"Senior Account Executive, Scale","company_name":"Braze","first_published":"2026-05-11T18:29:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Media, Entertainment, Gaming, and Sports team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. You will have the opportunity to work side-by-side managing several Braze customer accounts, operating as a trusted advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $106,000/year, with an expected On Target Earnings (OTE) between $142,000 and $212,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914691?gh_jid=7914691","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3436480,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914691,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1368","title":"Senior Account Executive, Scale","company_name":"Braze","first_published":"2026-05-11T18:29:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Media, Entertainment, Gaming, and Sports team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. You will have the opportunity to work side-by-side managing several Braze customer accounts, operating as a trusted advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $106,000/year, with an expected On Target Earnings (OTE) between $142,000 and $212,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7847350?gh_jid=7847350","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3419553,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7847350,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1333","title":"Senior Account Manager, Enterprise","company_name":"Braze","first_published":"2026-04-23T13:05:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7979691?gh_jid=7979691","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3419553,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7979691,"updated_at":"2026-06-05T11:17:58-04:00","requisition_id":"R1333","title":"Senior Account Manager, Enterprise","company_name":"Braze","first_published":"2026-06-05T11:17:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7847359?gh_jid=7847359","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3419553,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7847359,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1333","title":"Senior Account Manager, Enterprise","company_name":"Braze","first_published":"2026-04-23T13:05:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7847338?gh_jid=7847338","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3419553,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7847338,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1333","title":"Senior Account Manager, Enterprise","company_name":"Braze","first_published":"2026-04-23T13:05:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7752250?gh_jid=7752250","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3398506,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7752250,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1245","title":"Senior AI Success Manager","company_name":"Braze","first_published":"2026-03-31T13:30:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Principal AI Success Manager to build meaningful relationships across our customers\u0026#39; organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with implementation and data science teams to drive the success of AI use cases with our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team to drive renewals \u0026amp;amp; upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of customers\u0026#39; business context and pain points to facilitate the strategic mapping of Braze\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as strategic partners to guide our customers in maximizing business value from their use of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize and communicate stories based on customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze’s product \u0026amp;amp; marketing teams to ensure a customer-centric product roadmap\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of the company, working alongside our customers to help them succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: You can express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20% travel to customers is expected\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7769085?gh_jid=7769085","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3398506,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7769085,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1245","title":"Senior AI Success Manager","company_name":"Braze","first_published":"2026-03-31T13:30:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Principal AI Success Manager to build meaningful relationships across our customers\u0026#39; organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with implementation and data science teams to drive the success of AI use cases with our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team to drive renewals \u0026amp;amp; upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of customers\u0026#39; business context and pain points to facilitate the strategic mapping of Braze\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as strategic partners to guide our customers in maximizing business value from their use of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize and communicate stories based on customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze’s product \u0026amp;amp; marketing teams to ensure a customer-centric product roadmap\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of the company, working alongside our customers to help them succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: You can express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20% travel to customers is expected\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7769071?gh_jid=7769071","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3398506,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7769071,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1245","title":"Senior AI Success Manager","company_name":"Braze","first_published":"2026-03-31T13:30:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Principal AI Success Manager to build meaningful relationships across our customers\u0026#39; organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with implementation and data science teams to drive the success of AI use cases with our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team to drive renewals \u0026amp;amp; upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of customers\u0026#39; business context and pain points to facilitate the strategic mapping of Braze\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as strategic partners to guide our customers in maximizing business value from their use of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize and communicate stories based on customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze’s product \u0026amp;amp; marketing teams to ensure a customer-centric product roadmap\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of the company, working alongside our customers to help them succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: You can express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20% travel to customers is expected\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7769077?gh_jid=7769077","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3398506,"location":{"name":"Denver"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7769077,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1245","title":"Senior AI Success Manager","company_name":"Braze","first_published":"2026-03-31T13:30:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Principal AI Success Manager to build meaningful relationships across our customers\u0026#39; organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with implementation and data science teams to drive the success of AI use cases with our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team to drive renewals \u0026amp;amp; upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of customers\u0026#39; business context and pain points to facilitate the strategic mapping of Braze\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as strategic partners to guide our customers in maximizing business value from their use of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize and communicate stories based on customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze’s product \u0026amp;amp; marketing teams to ensure a customer-centric product roadmap\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of the company, working alongside our customers to help them succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: You can express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20% travel to customers is expected\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7818850?gh_jid=7818850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3413800,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7818850,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1306","title":"Senior Business Development Representative","company_name":"Braze","first_published":"2026-04-16T08:52:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7842675?gh_jid=7842675","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3419223,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7842675,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1332","title":"Senior Business Intelligence Engineer","company_name":"Braze","first_published":"2026-04-22T14:14:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our passionate Business Intelligence Engineering team focused on building and maintaining robust data pipelines and products that enable better decision-making across Braze. You’ll work alongside talented engineers and stakeholders across the business to support data infrastructure, develop reliable metrics, and implement data processes that scale with our growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with stakeholders to clarify requirements and translate them into scalable data models, definitions of metrics, and sustainable dbt implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the semantic layer alongside curated warehouse models: define reusable metrics and dimensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analytics and data engineering on the metric lifecycle (definition, approval, deprecation), documentation, and lineage from semantic objects through to downstream consumers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar on data quality: design and maintain tests, monitoring to keep metrics consistent as the business scales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and communicate data flows, dependencies, and SLAs for your areas; coordinate with Data Engineering and platform teams where orchestration, warehouse behavior, or access patterns affect reliability or cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and analysts through code review, pairing, and shared standards so the whole BI engineering practice ships faster with fewer incidents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate for this role possesses:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in business intelligence, analytics engineering, or data engineering, with substantial time on cloud data warehouses and SQL-first analytics engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level SQL and strong data modeling skills and metric design that survives real-world edge cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on experience with dbt (projects, packages, tests, documentation, CI-oriented workflows) and Snowflake (or a comparable warehouse), including optimization and operational awareness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building or maintaining a semantic layer—modeling metrics and dimensions for governed consumption, with clear documentation, drill and aggregation behavior, and access patterns suited to both self-serve and curated reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with orchestrated pipelines (for example Airflow or similar) and how upstream freshness and quality affect downstream marts and metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication with technical and non-technical partners; ability to prioritize, push back constructively, and anticipate downstream impact of model and metric changes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$112,000 - CA$168,000/year, with an expected On Target Earnings (OTE) between CA$128,000 - CA$193,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7842456?gh_jid=7842456","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3419180,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7842456,"updated_at":"2026-06-05T09:31:25-04:00","requisition_id":"R1331","title":"Senior Business Operations Manager","company_name":"Braze","first_published":"2026-04-22T15:56:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Manager, you will drive the tactical execution of cross-functional projects, with a particular focus on operational excellence and the integration of new technologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Automation Implementation: directly support the team’s goal of improving processes with AI by identifying manual bottlenecks and building the automation required to increase team velocity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NPI \u0026amp;amp; Execution: lead the execution of GTM initiatives, including new product introductions (NPI) and major product launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project Management: provide end-to-end management for strategic programs, including tracking milestones, managing data collection, and ensuring final delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation \u0026amp;amp; Reporting: maintain up-to-date process documentation and share data-driven insights with leadership to guide strategic decision-making\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7+ years of operations or program management experience in SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and autonomous, capable of shaping strategy with limited oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical skills and experience in cross-functional collaboration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7790559?gh_jid=7790559","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3407327,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7790559,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1270","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-04-27T06:23:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name brands across the region.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills, ideally you have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7926877?gh_jid=7926877","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3445078,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7926877,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1394","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-05-15T06:08:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager in our South team you will work closely with agile, technology-focused brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and assume ultimate responsibility for client renewals, retention and net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives, taking a lead role to ensure excellent customer experience and commercial alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills, ideally you have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You perfectly speak English and French\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7956629?gh_jid=7956629","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3374988,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7956629,"updated_at":"2026-05-25T15:13:24-04:00","requisition_id":"R1175","title":"Senior Data Scientist (AI Deployment)","company_name":"Braze","first_published":"2026-05-25T15:09:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: you write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: you identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: you stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7688370?gh_jid=7688370","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3380708,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Growth","value_type":"single_select"}],"id":7688370,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1197","title":"Senior Digital Growth Specialist (SEO/GEO \u0026 CRO)","company_name":"Braze","first_published":"2026-03-16T10:06:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Digital Growth Specialist (SEO/GEO \u0026amp;amp; CRO) will own and execute the SEO/AEO/GEO and CRO/personalization growth roadmap for the company website to drive pipeline and produce the best in class digital experience for braze.com visitors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The day to day responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement strategies to drive inbound pipeline growth through SEO and GEO/AEO channels, content, and technical optimization to increase organic traffic and ultimately organic/LLM pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect a comprehensive organic discovery strategy that spans traditional SERPs and emerging AI-driven search engines (Perplexity, Gemini, SearchGPT).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize brand sentiment and citation frequency within LLM systems to ensure Braze is the preferred recommendation in AI-Search.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct keyword research, analyze data and trends, and identify opportunities to improve website ranking on search engine results pages (SERPs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with content teams, designers, and developers, and external agencies to optimize website content, structure, and performance for SEO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on industry trends, algorithm changes, and best practices in SEO/GEO, personalization, and conversion rate optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain documentation for SEO strategies and recommendations for cross-functional from Braze Learning to Industry teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support regional markets EMEA, LATAM, APAC with local SEO/AEO strategy executed by an agency. Act as an advisor and consultant to bridge global and regional strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;CRO \u0026amp;amp; Personalization 30%:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute A/B testing experiments using VWO or Braze to optimize website elements, layouts, and messaging to drive conversion rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze website metrics, including traffic, engagement, and conversion rates, to identify areas for improvement and inform optimization strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and recommendations to improve user experience, website performance, and conversion funnels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and deploy high-intent conversion flywheels that leverage 1st-party data and intent signals (6Sense/Demandbase) to drive website leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize personalization tools such as Braze to tailor website content and messaging based on user behavior and preferences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with external partners and agencies to leverage additional expertise and resources for website growth initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for someone who:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Is analytical and data driven thinker. Can analyze data, identify opportunities to drive and measure growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is a problem solver. Asks thoughtful questions and identifies project roadblocks and has a “figure it out” attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embraces curiosity. In the changing AI search landscape, you love embracing the unknown and researching updates and best practices to ensure our strategy is competitive and prioritizes the user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Takes direction and independently executes. You can problem solve while asking for guidance when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is eager to learn in a fast paced company with competing priorities. Ready to expand their skill sets, and grow within the organization. Show up hungry to drive change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can manage multiple projects at the same time. You’re excited to work on multiple things and prioritize your work by what drives business results AND what helps other teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellence in verbal and written communication, and in working collaboratively with a variety of teams in a fast paced environment with competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Example Tools and Tech that you love:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AEO/GEO: Profound\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SEO tools: SemRush, Ahrefs, Screaming Frog, keyword research/tracking tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization \u0026amp;amp; CRO tools: Braze, VWO, Optimizely, DemandBase, 6Sense\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tracking/conversions: Google Analytics, Google Tag Manager, GSC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with multi-touch attribution models a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954115?gh_jid=7954115","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"internal_job_id":3412746,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954115,"updated_at":"2026-05-22T11:44:20-04:00","requisition_id":"CReq2","title":"Senior Director, Business Operations","company_name":"Braze","first_published":"2026-05-22T11:44:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This Senior Director will serve as the strategic leader for the Business Operations team within the Office of the CBO. Reporting directly to the CBO, you will oversee the broader operational infrastructure and ensure the team is set up for global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AI \u0026amp;amp; Automation Strategy: Architect and lead the long-term vision for transforming business processes through AI, building the scalable frameworks required to drive sophisticated automation across the CBO organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Planning: Orchestrate long-range and annual strategy cycles in close partnership with Finance, maintaining a high-performance global operating rhythm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic Initiatives \u0026amp;amp; Long-Range Planning: Lead the execution of high-impact strategic initiatives, ensuring resource allocation and investments are precisely aligned with priority market tiers and GTM motions to realize the company vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OKR Ownership \u0026amp;amp; Operating Rhythm: Spearhead the end-to-end, company-wide OKR process, synchronizing CBO and organizational objectives to ensure total alignment across all executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Board Preparation: Lead the end-to-end operational process of gathering data, coordinating with cross-functional partners, and managing the review timeline for all Board of Directors materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Governance: Define and implement global business practices and systems optimizations to ensure seamless, consistent execution across all global GTM functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Leadership: Build and mentor a world-class operations team, fostering a culture of excellence and accountability while driving the delivery of the organization’s most critical strategic initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience in Consulting, Business Planning, or Strategy/Operations, specifically within SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing and developing high-performing teams for complex, cross-functional execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in financial planning, budget management, and creating scalable business frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $200,000 and $240,000/year, with an expected On Target Earnings (OTE) between $250,000 and $300,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209827,"name":"AMER","location":null,"child_ids":[67497,83550,245343,245349,302815,310813,310814,66774,79070,5311,5923,299353,73235,302816,302817,215154,83552,172850,245333,245359,245365],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7859617?gh_jid=7859617","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3405167,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7859617,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1258","title":"Senior Director, Partnerships - Snowflake","company_name":"Braze","first_published":"2026-04-27T19:00:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Director, Partnerships - Snowflake, you are responsible for defining and driving Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will identify structural growth opportunities within the Snowflake ecosystem, establish long-term partnership direction, and align executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages Snowflake, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role, requiring close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within Snowflake to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the Snowflake Data Cloud deeply, is fluent in the customer engagement platform landscape, and knows how to build and execute a partnership strategy that drives real business results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities Include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the Snowflake Data Cloud. Develop a clear global strategy for the Braze–Snowflake partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with Snowflake\u0026#39;s C-suite and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the Snowflake partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish governance and operating models: Design and implement joint steering committees, working groups, and cross-functional alignment forums that keep both organizations executing against shared priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and Snowflake product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the Snowflake partnership into active deal cycles, articulate joint value to customers and prospects, and translate partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–Snowflake partnership externally and internally, positioning Braze as Snowflake\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS / technology ecosystem\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years minimum of Partnerships Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with the Snowflake Data Cloud — its architecture, partner ecosystem, and how enterprise customers deploy and expand it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how data infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience defining joint partnership strategies and building long-term execution plans across two organizations at a global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner with sales teams — translating partnership value into deal-level impact and measurable revenue outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence and communication skills, with a track record of influencing without authority across a matrixed, global organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $221,250/year with an expected On Target Earnings (OTE) between $187,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7843776?gh_jid=7843776","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3405167,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7843776,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1258","title":"Senior Director, Partnerships - Snowflake","company_name":"Braze","first_published":"2026-04-22T16:09:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Director, Partnerships - Snowflake, you are responsible for defining and driving Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will identify structural growth opportunities within the Snowflake ecosystem, establish long-term partnership direction, and align executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages Snowflake, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role, requiring close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within Snowflake to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the Snowflake Data Cloud deeply, is fluent in the customer engagement platform landscape, and knows how to build and execute a partnership strategy that drives real business results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities Include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the Snowflake Data Cloud. Develop a clear global strategy for the Braze–Snowflake partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with Snowflake\u0026#39;s C-suite and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the Snowflake partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish governance and operating models: Design and implement joint steering committees, working groups, and cross-functional alignment forums that keep both organizations executing against shared priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and Snowflake product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the Snowflake partnership into active deal cycles, articulate joint value to customers and prospects, and translate partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–Snowflake partnership externally and internally, positioning Braze as Snowflake\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS / technology ecosystem\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years minimum of Partnerships Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with the Snowflake Data Cloud — its architecture, partner ecosystem, and how enterprise customers deploy and expand it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how data infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience defining joint partnership strategies and building long-term execution plans across two organizations at a global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner with sales teams — translating partnership value into deal-level impact and measurable revenue outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence and communication skills, with a track record of influencing without authority across a matrixed, global organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $221,250/year with an expected On Target Earnings (OTE) between $187,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7859629?gh_jid=7859629","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3405167,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7859629,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1258","title":"Senior Director, Partnerships - Snowflake","company_name":"Braze","first_published":"2026-04-30T10:57:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Director, Partnerships - Snowflake, you are responsible for defining and driving Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will identify structural growth opportunities within the Snowflake ecosystem, establish long-term partnership direction, and align executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages Snowflake, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role, requiring close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within Snowflake to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the Snowflake Data Cloud deeply, is fluent in the customer engagement platform landscape, and knows how to build and execute a partnership strategy that drives real business results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities Include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the Snowflake Data Cloud. Develop a clear global strategy for the Braze–Snowflake partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with Snowflake\u0026#39;s C-suite and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the Snowflake partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish governance and operating models: Design and implement joint steering committees, working groups, and cross-functional alignment forums that keep both organizations executing against shared priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and Snowflake product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the Snowflake partnership into active deal cycles, articulate joint value to customers and prospects, and translate partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–Snowflake partnership externally and internally, positioning Braze as Snowflake\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS / technology ecosystem\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years minimum of Partnerships Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with the Snowflake Data Cloud — its architecture, partner ecosystem, and how enterprise customers deploy and expand it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how data infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience defining joint partnership strategies and building long-term execution plans across two organizations at a global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner with sales teams — translating partnership value into deal-level impact and measurable revenue outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence and communication skills, with a track record of influencing without authority across a matrixed, global organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $221,250/year with an expected On Target Earnings (OTE) between $187,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7778647?gh_jid=7778647","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3405167,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7778647,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1258","title":"Senior Director, Partnerships - Snowflake","company_name":"Braze","first_published":"2026-04-06T09:11:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Director, Partnerships - Snowflake, you are responsible for defining and driving Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will identify structural growth opportunities within the Snowflake ecosystem, establish long-term partnership direction, and align executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages Snowflake, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role, requiring close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within Snowflake to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the Snowflake Data Cloud deeply, is fluent in the customer engagement platform landscape, and knows how to build and execute a partnership strategy that drives real business results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities Include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the Snowflake Data Cloud. Develop a clear global strategy for the Braze–Snowflake partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with Snowflake\u0026#39;s C-suite and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the Snowflake partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish governance and operating models: Design and implement joint steering committees, working groups, and cross-functional alignment forums that keep both organizations executing against shared priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and Snowflake product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the Snowflake partnership into active deal cycles, articulate joint value to customers and prospects, and translate partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–Snowflake partnership externally and internally, positioning Braze as Snowflake\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS / technology ecosystem\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years minimum of Partnerships Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with the Snowflake Data Cloud — its architecture, partner ecosystem, and how enterprise customers deploy and expand it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how data infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience defining joint partnership strategies and building long-term execution plans across two organizations at a global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner with sales teams — translating partnership value into deal-level impact and measurable revenue outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence and communication skills, with a track record of influencing without authority across a matrixed, global organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $221,250/year with an expected On Target Earnings (OTE) between $187,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7424192?gh_jid=7424192","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3304974,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7424192,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"96025","title":"Senior Forward Deployed Data Scientist, AI Deployment","company_name":"Braze","first_published":"2025-11-25T12:55:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Field Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping Braze\u0026#39;s product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209829,"name":"Bucharest","location":"Bucharest","child_ids":[],"parent_id":105346}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7843088?gh_jid=7843088","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3415881,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7843088,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1317","title":"Senior Incident Manager","company_name":"Braze","first_published":"2026-04-24T11:52:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is at an inflection point in our maturity, where a key focus of our work is on Scalability, Observability, and Reusability. Reporting to our Head of Incident Management, you’ll focus on major incident management, process management, program management, and release management. The Technology Operations Team is focused on ensuring that Braze is operating as a technology-first business, with process, policy, and support in place to manage growth and scale. You’ll be ensuring that programs and processes that span or are required by multiple engineering departments are standardized, followed, and improved over time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Creating, communicating, and executing the incident response strategy and actions for individual incidents (spanning Security, IT, DevOps, and Product Engineering)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident Commanding - Driving resolution of incidents by closely partnering and collaborating with Engineering, Technical Support, and Customer Success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and contribute projects to improve tools and processes related to manageability, observability, resiliency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage incident-related training, including cross-training of our SREs, DevOps, and Application Engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing the incident management process and team members involved in resolving the incident\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritizing incidents according to their urgency and influence on the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our blameless post-mortem process, driving prioritization of action items related to site reliability and resiliency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads the weekly release process as part of a release management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate and manages release related issues through to resolution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in incident management, operations, or technical support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to effectively communicate critical issue status (both verbally and written) to executive staff, go to market teams, and other involved parties\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to effectively build and maintain relationships with key stakeholders across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively prioritize and execute tasks in a high-pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical incidents and driving them to resolution, whether as part of an on-call team or as an incident manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong technical background and experience with specific tools for reporting, documentation, and observability (Jira, Confluence, Datadog, or the equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A good foundational understanding of release management concepts, DevOps, and SRE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high degree of operational excellence, use data-driven decision-making to minimize risk, and love building and managing against reports and data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $150,000/year with an expected On Target Earnings (OTE) between $145,000 and $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7827138?gh_jid=7827138","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3415881,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7827138,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1317","title":"Senior Incident Manager","company_name":"Braze","first_published":"2026-04-24T11:50:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is at an inflection point in our maturity, where a key focus of our work is on Scalability, Observability, and Reusability. Reporting to our Head of Incident Management, you’ll focus on major incident management, process management, program management, and release management. The Technology Operations Team is focused on ensuring that Braze is operating as a technology-first business, with process, policy, and support in place to manage growth and scale. You’ll be ensuring that programs and processes that span or are required by multiple engineering departments are standardized, followed, and improved over time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Creating, communicating, and executing the incident response strategy and actions for individual incidents (spanning Security, IT, DevOps, and Product Engineering)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident Commanding - Driving resolution of incidents by closely partnering and collaborating with Engineering, Technical Support, and Customer Success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and contribute projects to improve tools and processes related to manageability, observability, resiliency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage incident-related training, including cross-training of our SREs, DevOps, and Application Engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing the incident management process and team members involved in resolving the incident\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritizing incidents according to their urgency and influence on the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our blameless post-mortem process, driving prioritization of action items related to site reliability and resiliency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads the weekly release process as part of a release management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate and manages release related issues through to resolution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in incident management, operations, or technical support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to effectively communicate critical issue status (both verbally and written) to executive staff, go to market teams, and other involved parties\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to effectively build and maintain relationships with key stakeholders across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively prioritize and execute tasks in a high-pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical incidents and driving them to resolution, whether as part of an on-call team or as an incident manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong technical background and experience with specific tools for reporting, documentation, and observability (Jira, Confluence, Datadog, or the equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A good foundational understanding of release management concepts, DevOps, and SRE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high degree of operational excellence, use data-driven decision-making to minimize risk, and love building and managing against reports and data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $150,000/year with an expected On Target Earnings (OTE) between $145,000 and $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7926879?gh_jid=7926879","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3445079,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7926879,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1393","title":"Senior Incident Manager","company_name":"Braze","first_published":"2026-05-15T14:52:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is at an inflection point in our maturity, where a key focus of our work is on Scalability, Observability, and Reusability. Reporting to our Head of Incident Management, you’ll focus on major incident management, process management, program management, and release management. The Technology Operations Team is focused on ensuring that Braze is operating as a technology-first business, with process, policy, and support in place to manage growth and scale. You’ll be ensuring that programs and processes that span or are required by multiple engineering departments are standardized, followed, and improved over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Creating, communicating, and executing the incident response strategy and actions for low level incidents and release regressions (spanning Security, IT, DevOps, and Product Engineering)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident Commanding - Driving resolution of incidents by closely partnering and collaborating with Engineering, Technical Support, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and contribute projects to improve tools and processes related to manageability, observability, resiliency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing the incident management process and team members involved in resolving the incident\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritizing incidents according to their urgency and influence on the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our blameless post-mortem process, driving prioritization of action items related to site reliability and resiliency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads the daily release process as part of a release management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate and manages release related issues through to resolution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in incident management, operations, or technical support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to effectively communicate critical issue status (both verbally and written) to executive staff, go to market teams, and other involved parties\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to effectively build and maintain relationships with key stakeholders across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively prioritize and execute tasks in a high-pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical incidents and driving them to resolution, whether as part of an on-call team or as an incident manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong technical background and experience with specific tools for reporting, documentation, and observability (Jira, Confluence, Datadog, or the equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A good foundational understanding of release management concepts, DevOps, and SRE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high degree of operational excellence, use data-driven decision-making to minimize risk, and love building and managing against reports and data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7833986?gh_jid=7833986","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3417390,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7833986,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1323","title":"Senior Lead AI Solutions Consultant","company_name":"Braze","first_published":"2026-04-27T11:18:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services.\u0026amp;nbsp; We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The role requires some travel, at most 25% at peak times, and is based in\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Chicago\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;supporting our AMER\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;region.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Activities Include\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent BrazeAI product portfolio to our top prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discussions on our cutting-edge data science and answering technical questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute demos and proof of concepts, including facilitating integration, delivering results \u0026amp;amp; insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a thought leader, evangelizing the benefits of AI testing \u0026amp;amp; reinforcement learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support other team members across functions to develop their expertise and to inform future Braze product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English language skills are essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: You can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be fluent in English, both written and verbal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $124,000 and $186,000/year with an expected On Target Earnings (OTE) between $174,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7797704?gh_jid=7797704","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3408827,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7797704,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1279","title":"Senior Lead AI Solutions Consultant","company_name":"Braze","first_published":"2026-04-20T11:34:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services.\u0026amp;nbsp; We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Activities Include\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent BrazeAI product portfolio to our top prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discussions on our cutting-edge data science and answering technical questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute demos and proof of concepts, including facilitating integration, delivering results \u0026amp;amp; insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a thought leader, evangelizing the benefits of AI testing \u0026amp;amp; reinforcement learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support other team members across functions to develop their expertise and to inform future Braze product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English language skills are essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.\u0026amp;nbsp; You lead with curiosity and have deep empathy for customers.\u0026amp;nbsp; You have a demonstrated track record of persuading others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: You can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be fluent in English, both written and verbal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7858259?gh_jid=7858259","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3417390,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7858259,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1323","title":"Senior Lead AI Solutions Consultant","company_name":"Braze","first_published":"2026-04-27T11:18:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services.\u0026amp;nbsp; We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The role requires some travel, at most 25% at peak times, and is based in\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; San Francisco\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;supporting our AMER\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;region.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Activities Include\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent BrazeAI product portfolio to our top prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discussions on our cutting-edge data science and answering technical questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute demos and proof of concepts, including facilitating integration, delivering results \u0026amp;amp; insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a thought leader, evangelizing the benefits of AI testing \u0026amp;amp; reinforcement learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support other team members across functions to develop their expertise and to inform future Braze product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English language skills are essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: You can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be fluent in English, both written and verbal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $195,000/year with an expected On Target Earnings (OTE) between $183,000 and $274,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7858269?gh_jid=7858269","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3417390,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7858269,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1323","title":"Senior Lead AI Solutions Consultant","company_name":"Braze","first_published":"2026-04-27T11:18:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services.\u0026amp;nbsp; We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The role requires some travel, at most 25% at peak times, and is based in\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; New York\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;supporting our AMER\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;region.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Activities Include\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent BrazeAI product portfolio to our top prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discussions on our cutting-edge data science and answering technical questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute demos and proof of concepts, including facilitating integration, delivering results \u0026amp;amp; insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a thought leader, evangelizing the benefits of AI testing \u0026amp;amp; reinforcement learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support other team members across functions to develop their expertise and to inform future Braze product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English language skills are essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: You can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be fluent in English, both written and verbal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $195,000/year with an expected On Target Earnings (OTE) between $183,000 and $274,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7858239?gh_jid=7858239","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3417390,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7858239,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1323","title":"Senior Lead AI Solutions Consultant","company_name":"Braze","first_published":"2026-04-27T11:18:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services.\u0026amp;nbsp; We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The role requires some travel, at most 25% at peak times, and is based in\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Austin\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;supporting our AMER\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;region.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Activities Include\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent BrazeAI product portfolio to our top prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discussions on our cutting-edge data science and answering technical questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute demos and proof of concepts, including facilitating integration, delivering results \u0026amp;amp; insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a thought leader, evangelizing the benefits of AI testing \u0026amp;amp; reinforcement learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support other team members across functions to develop their expertise and to inform future Braze product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English language skills are essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: You can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be fluent in English, both written and verbal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $175,000/year with an expected On Target Earnings (OTE) between $164,000 and $247,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7891507?gh_jid=7891507","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3426189,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7891507,"updated_at":"2026-05-26T15:13:02-04:00","requisition_id":"R1346","title":"Senior Manager, Technical Partner Solutions","company_name":"Braze","first_published":"2026-05-05T12:20:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a Senior Manager of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze\u0026#39;s technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze\u0026#39;s internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market,\u0026amp;nbsp; time to integration, and technical certification rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product \u0026amp;amp; Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication for rolling out new technical requirements or compliance standards across a global partner network\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial Instinct: Experience connecting technical partnership work to revenue outcomes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7891501?gh_jid=7891501","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3426189,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7891501,"updated_at":"2026-05-26T15:12:40-04:00","requisition_id":"R1346","title":"Senior Manager, Technical Partner Solutions","company_name":"Braze","first_published":"2026-05-05T12:20:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a Senior Manager of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze\u0026#39;s technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze\u0026#39;s internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market,\u0026amp;nbsp; time to integration, and technical certification rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product \u0026amp;amp; Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication for rolling out new technical requirements or compliance standards across a global partner network\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial Instinct: Experience connecting technical partnership work to revenue outcomes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7872593?gh_jid=7872593","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3426189,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872593,"updated_at":"2026-05-26T15:12:15-04:00","requisition_id":"R1346","title":"Senior Manager, Technical Partner Solutions","company_name":"Braze","first_published":"2026-05-05T12:20:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a Senior Manager of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze\u0026#39;s technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze\u0026#39;s internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market,\u0026amp;nbsp; time to integration, and technical certification rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product \u0026amp;amp; Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication for rolling out new technical requirements or compliance standards across a global partner network\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial Instinct: Experience connecting technical partnership work to revenue outcomes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7891505?gh_jid=7891505","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3426189,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7891505,"updated_at":"2026-05-26T15:12:53-04:00","requisition_id":"R1346","title":"Senior Manager, Technical Partner Solutions","company_name":"Braze","first_published":"2026-05-05T12:20:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a Senior Manager of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze\u0026#39;s technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze\u0026#39;s internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market,\u0026amp;nbsp; time to integration, and technical certification rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product \u0026amp;amp; Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication for rolling out new technical requirements or compliance standards across a global partner network\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial Instinct: Experience connecting technical partnership work to revenue outcomes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7916801?gh_jid=7916801","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3426189,"location":{"name":"Denver"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7916801,"updated_at":"2026-05-26T15:13:13-04:00","requisition_id":"R1346","title":"Senior Manager, Technical Partner Solutions","company_name":"Braze","first_published":"2026-05-12T07:51:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a Senior Manager of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze\u0026#39;s technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze\u0026#39;s internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market,\u0026amp;nbsp; time to integration, and technical certification rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product \u0026amp;amp; Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication for rolling out new technical requirements or compliance standards across a global partner network\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic \u0026amp;amp; Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial Instinct: Experience connecting technical partnership work to revenue outcomes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954751?gh_jid=7954751","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3453731,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954751,"updated_at":"2026-05-27T17:15:51-04:00","requisition_id":"R1407","title":"Senior Marketing Manager, Localization","company_name":"Braze","first_published":"2026-05-27T17:15:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Marketing Manager, Localization, you will own the strategy and execution of localized marketing programs that drive pipeline and engagement across our key international markets. You will serve as the connective tissue between global marketing, web, growth, and marketing ops - ensuring that localized experiences are high-quality, on-brand, and measurably effective.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a strong marketing foundation, deep experience with localization workflows and tooling, and a data-driven mindset that turns performance insights into clear action plans. You are energized by the challenge of scaling global campaigns for local audiences - and excited about how AI can accelerate and elevate that work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end localization strategy for the website and marketing journeys across priority markets, including web pages, email programs, and content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Web, Growth, Marketing Ops, and Content to manage localization as a core part of campaign and product launch workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the adoption of AI-assisted translation tooling across marketing programs while maintaining strict quality and consistency standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track the metrics that matter - from top-of-funnel engagement (traffic, views, email clicks) to downstream business impact (NNLs, MQLs, pipeline) - and communicate findings clearly to stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop optimization recommendations grounded in data; build action plans and drive execution with cross-functional partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively explore and implement new AI-powered tools and workflows to improve localization efficiency, content quality, and speed to market in partnership with Growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong partnerships with regional marketing teams to align localized programs with global campaign strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in marketing, with meaningful experience in localization, international campaigns, or regional marketing; B2B SaaS experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex, cross-functional projects from brief through launch - including working with web, engineering, and marketing ops stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong point of view on where AI translation is genuinely good enough for top-of-funnel marketing content, and where human review is non-negotiable to protect the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with TMS platforms such as Phrase, Smartling, or similar; familiarity with localization vendor management and QA workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to connect engagement metrics and funnel data to actionable insights and business recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience measuring and reporting on both top-of-funnel metrics (traffic, views, email engagement) and bottom-of-funnel metrics (NNLs, MQLs, pipeline contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and organizational skills; comfortable presenting recommendations to senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in a fast-paced, global environment and working across time zones with distributed teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7838108?gh_jid=7838108","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3414448,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7838108,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1309","title":"Senior Product Manager","company_name":"Braze","first_published":"2026-04-21T11:42:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Senior Product Manager for Braze’s Messaging Experience team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze– the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own the vision, strategy, and product roadmap for the MX product area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Engineers and Product Designers to bring new products and features to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Immerse yourself in understanding our customers, market trends, competition, and the technology landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the subject-matter expert in your product area, deeply understanding how it works today, how it’s used, and how it can be better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance the prioritization of new features with ensuring the product’s continued health to retain customer trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run point on launching features and functionality released by MX\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Product Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, storytelling, collaboration, organization, and persuasion skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You consistently drive projects to successful completion and proactively seek opportunities to enhance both processes and products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work within a cross-functional team and balance multiple projects at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup (we operate at the scale of billions of users)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with workflow orchestration or automation software\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $222,075/year with an expected On Target Earnings (OTE) between $156,000 and $246,750/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7821455?gh_jid=7821455","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3414448,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7821455,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1309","title":"Senior Product Manager","company_name":"Braze","first_published":"2026-04-21T11:42:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Senior Product Manager for Braze’s Messaging Experience team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze– the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own the vision, strategy, and product roadmap for the MX product area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Engineers and Product Designers to bring new products and features to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Immerse yourself in understanding our customers, market trends, competition, and the technology landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the subject-matter expert in your product area, deeply understanding how it works today, how it’s used, and how it can be better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance the prioritization of new features with ensuring the product’s continued health to retain customer trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run point on launching features and functionality released by MX\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Product Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, storytelling, collaboration, organization, and persuasion skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You consistently drive projects to successful completion and proactively seek opportunities to enhance both processes and products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work within a cross-functional team and balance multiple projects at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup (we operate at the scale of billions of users)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with workflow orchestration or automation software\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $222,075/year with an expected On Target Earnings (OTE) between $156,000 and $246,750/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7838105?gh_jid=7838105","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3414448,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7838105,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1309","title":"Senior Product Manager","company_name":"Braze","first_published":"2026-04-21T11:42:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Senior Product Manager for Braze’s Messaging Experience team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze– the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own the vision, strategy, and product roadmap for the MX product area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Engineers and Product Designers to bring new products and features to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Immerse yourself in understanding our customers, market trends, competition, and the technology landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the subject-matter expert in your product area, deeply understanding how it works today, how it’s used, and how it can be better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance the prioritization of new features with ensuring the product’s continued health to retain customer trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run point on launching features and functionality released by MX\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Product Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, storytelling, collaboration, organization, and persuasion skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You consistently drive projects to successful completion and proactively seek opportunities to enhance both processes and products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work within a cross-functional team and balance multiple projects at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup (we operate at the scale of billions of users)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with workflow orchestration or automation software\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $222,075/year with an expected On Target Earnings (OTE) between $156,000 and $246,750/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7838111?gh_jid=7838111","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3414448,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7838111,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1309","title":"Senior Product Manager","company_name":"Braze","first_published":"2026-04-21T11:42:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Senior Product Manager for Braze’s Messaging Experience team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze– the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own the vision, strategy, and product roadmap for the MX product area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Engineers and Product Designers to bring new products and features to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Immerse yourself in understanding our customers, market trends, competition, and the technology landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the subject-matter expert in your product area, deeply understanding how it works today, how it’s used, and how it can be better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance the prioritization of new features with ensuring the product’s continued health to retain customer trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run point on launching features and functionality released by MX\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Product Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, storytelling, collaboration, organization, and persuasion skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You consistently drive projects to successful completion and proactively seek opportunities to enhance both processes and products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work within a cross-functional team and balance multiple projects at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup (we operate at the scale of billions of users)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with workflow orchestration or automation software\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $222,075/year with an expected On Target Earnings (OTE) between $156,000 and $246,750/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7823501?gh_jid=7823501","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3415087,"location":{"name":"Remote - Spain"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7823501,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1311","title":"Senior Reseller Sales Manager","company_name":"Braze","first_published":"2026-04-24T02:11:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for a Reseller Sales Manager to work closely with resellers in Spain to provide accurate revenue forecasts and achieve revenue targets. Braze\u0026#39;s Alloys partner ecosystem includes world class agencies, consultancies and tech partners that are invested in helping their clients to deliver on the promise of a premium customer experience. They\u0026#39;re trusted advisors to our customers, and play an integral role in acquiring new customers, and retaining and growing our existing customer base. We are looking for an experienced Manager to sit within our South EMEA Sales Organisation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This experienced partnerships leader will build and scale out a partner sales motion and program in Spain. You will acquire and onboard new Reseller Partners. This role is measured on reseller generated ACV and Renewals/GRR. Key responsibilities include: Developing and managing comprehensive GTM plans with our partners, which manifest in quality net new business pipeline. Supporting the sales cycle alongside our sales teams, from prospecting to deal close, in collaboration with our partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Advancing differentiated value propositions and specialism with key strategic partners, and articulating that story internally at Braze and with our Channel Sales organisation, and ultimately evangelizing the story in the market. Ensuring accountability and partnership reciprocity, with measured flow of outsourced Braze implementation and managed services in exchange for net new client opportunities from our\u0026amp;nbsp; partners. Reviewing sales play metrics and effectiveness on a recurring basis with partners and Braze leadership. Maintain dashboards that communicate to leadership the effectiveness of GTM sales plays with our partners. Collaborating cross functionally with other Braze departments and divisions, including Tech and Cloud Partnerships, Partner Marketing, Partner Education \u0026amp;amp; Enablement, etc. Developing the program with senior leadership to enhance current ways of working.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build out a strong foundation of reseller partners in the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular sales meetings with the resellers to understand the opportunities and be able to form the forecasts on New Business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share the best practices, case studies to the resellers to help accelerate the opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct Close Plan review with Resellers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve channel conflicts when there are multiple resellers in the same market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the renewal manager to prepare the commercial documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate with the legal team to support the commercial and legal discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know the resellers business by pulling out data from various internal reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan, prepare and execute the Quarterly Business Review (QBR)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;When there is a pipeline coverage, work with the resellers to plan, execute lead generation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit new resellers in new markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help design the partner program to drive proper behaviours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate Sales and Products Enablements for Resellers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have 5+ years of partnerships channel and cloud industry experience. Demonstrable proof of producing ACV from Resellers. A strong bias for execution and are motivated by exceeding targets and results. Deep and proven knowledge of the agency and marketing services ecosystem. Understanding of service offering creation, marketing, lead generation, and professional services organization key performance indicators. Ideally, experience working for an agency consultancy and intimate knowledge of agency org structure, business dynamics, and effective business case development. Executive presence and an ability to present and vision sell to Executive audiences. Ability to lead through ambiguity, take on complex strategic and operational initiatives and scale effectively across a large organization and distributed team. Strong drive and character qualities that match with Braze Core Values and inspires others to follow and act.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ Years working experience with SaaS, MarTech companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Manager experience for SaaS (a Must)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Channel / Partner Sales experience (a Must)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resellers Recruitment, Nurturing (a Must)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Digital Marketing / MarTech Experience Preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner Program Development Experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spanish Speaking\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":209840,"name":"Remote - Spain","location":null,"child_ids":[],"parent_id":209839}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7896284?gh_jid=7896284","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3432271,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7896284,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1356","title":"Senior Sales Data Analyst","company_name":"Braze","first_published":"2026-05-08T14:18:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly analytical and detail-oriented Senior Sales Data Analyst with a passion for reporting and analytics. The ideal candidate is someone who enjoys diving into data, extracting insights, and translating them into actionable recommendations. You should possess strong problem-solving skills and a knack for visualizing data to drive informed decision-making. A collaborative mindset and the ability to effectively communicate findings to stakeholders are essential for success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Generate quarterly reports on marketing and sales performance for presentation to sales leadership, the C-suite, and the board of directors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, construct, and manage Key Performance Indicator (KPI) reports and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold documentation regarding sales tools, procedures, and policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid regional sales leadership in crafting Quarterly Business Reviews by utilizing data to identify strengths and areas for enhancement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop standardized reports and accompanying documentation to enable Braze\u0026#39;s Go-to-Market (GTM) Organization to independently access data and adopt a more data-centric approach in their daily responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Streamline critical KPI reporting into a cohesive and easily comprehensible format\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of proven experience in business intelligence or a quantitative field (e.g. business analytics, data science, financial analysis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled with Microsoft Excel and Salesforce CRM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Business Intelligence and data visualization tools such as Looker or Tableau preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented with strong analytical and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree in finance, accounting, economics or a related field preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working at a SaaS business strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal English communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7980448?gh_jid=7980448","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3463527,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7980448,"updated_at":"2026-06-04T11:31:44-04:00","requisition_id":"R1443","title":"Senior Site Reliability Engineer","company_name":"Braze","first_published":"2026-06-03T17:45:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze runs one of the largest MongoDB deployments in the world – powering real-time customer engagement for thousands of the world’s leading brands. We process hundreds of billions of data points each month across more than 3.3 billion monthly active users, with MongoDB at the core of how we store, query, and serve that data at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior SRE on the MongoDB Platform team, your primary mission is to make MongoDB better for Braze – and to do so with the rigor, automation-first mindset, and engineering discipline of a world-class SRE. You won’t just keep the lights on; you’ll architect a more reliable, scalable, and observable MongoDB platform that the entire engineering organization depends on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own MongoDB Reliability at Scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and operate Braze’s MongoDB infrastructure to meet strict enterprise-grade SLAs, with deep ownership of availability, durability, and query performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build proactive monitoring and alerting that fires on symptoms – before customers feel impact – with rich MongoDB-specific observability (oplog lag, replication health, lock contention, index hit rates, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead capacity planning and sharding strategy as data volumes and query patterns evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive root-cause analysis on MongoDB incidents and translate findings into permanent system improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Improve the MongoDB Developer Experience\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineering teams to review schema designs, index strategies, and aggregation pipelines – catching scalability anti-patterns before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build self-service tooling, automation, and runbooks that let engineers interact with MongoDB safely and efficiently without needing to page the platform team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce connection pool sizing, write-concern defaults, and read-preference standards across the fleet\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Build and Automate Infrastructure\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage MongoDB cluster lifecycle (provisioning, upgrades, failovers, decommissions) on Kubernetes using the MongoDB Enterprise Kubernetes Operator, with infrastructure defined as code via Terraform and Ansible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain automated backup, restore, and point-in-time recovery workflows – tested regularly against real workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal platform tooling in Ruby and/or Go that reduces operational toil across the SRE organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Incident Response \u0026amp;amp; On-Call\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Participate in a PagerDuty on-call rotation with a clear charter: use every quiet shift to eliminate the next page\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead incident retrospectives with a bias toward systemic fixes, automation, and documentation – not blame\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and improve runbooks so that any engineer on the team can respond effectively to MongoDB incidents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience as a Software Engineer, DevOps Engineer, or Site Reliability Engineer in a production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on MongoDB expertise: replica sets, sharding, index design, aggregation pipelines, explain plans, and performance tuning under real load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Linux fundamentals and comfort operating at the OS level (disk I/O, memory, networking, process management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong programming skills in one or more of: Python, Go, Ruby, or JavaScript – you write automation, not just scripts (JavaScript/Python experience is a plus for MongoDB shell scripting and aggregation pipeline work)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with IaC tools: Terraform, Ansible, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with container orchestration: Docker and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker who reasons about interfaces, failure modes, edge cases, and cascading effects across the stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bias toward documentation and asynchronous collaboration across global remote teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running MongoDB at multi-terabyte scale or in a sharded topology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MongoDB Atlas, Ops Manager, or Cloud Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with complementary data technologies in Braze’s stack: Redis, Kafka, Postgres\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior work on database platform engineering or database reliability engineering (DBRE) teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7683714?gh_jid=7683714","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3379252,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7683714,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1191","title":"Senior Software Engineer I, Content Cards","company_name":"Braze","first_published":"2026-03-10T16:10:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Software Engineer to join our Content Cards team, which is focused on transforming in-product surfaces into dynamic, personalized experiences that adapt to user behavior in real time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We build the systems that power in-app engagement across customers’ websites and applications—covering message definition, composition, targeting, delivery semantics, and analytics—along with a feature-rich dashboard that lets brands and UX teams seamlessly manage in-product messaging experiences inside their products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior engineer on the team, you will build new capabilities, improve reliability and performance, and help guide key architectural decisions as we scale. You’ll help drive ambitious initiatives that expand what customers can build on high-value surfaces, unlock new ways to present and orchestrate content, and strengthen platform foundations that accelerate future innovation across in-product channels.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We value engineers who consistently raise the bar through strong technical leadership, thoughtful system design, and clear communication.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experienced technical leader with a track record of driving complex projects from ambiguity to delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of system design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with strong communication and organizational skills; experienced working in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at immense scale, especially customer-facing platforms with high reliability requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional Experience with Ruby, Sidekiq, TypeScript/JavaScript, and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile development processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$153,815 - CA$277,431/year, with an expected On Target Earnings (OTE) between CA$172,000 - CA$308,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7946769?gh_jid=7946769","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3451509,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7946769,"updated_at":"2026-06-03T12:46:31-04:00","requisition_id":"R1403","title":"Senior Software Engineer I, Frontend Infrastructure \u0026 Experience","company_name":"Braze","first_published":"2026-05-22T15:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The\u0026amp;nbsp;Frontend Infrastructure \u0026amp;amp; Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze’s product standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers through code review, pairing, technical guidance, and clear communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing the framework used to build our marketing message editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating the navigation and routing layer to a fully React-based system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extending the design system with semantic tokens and supporting a product rebrand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building type-safe scaffolding and API tooling for frontend development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving frontend testing infrastructure with Cypress, Jest, and related tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advancing accessibility, localization, and consistency across product experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend build, packaging, and code generation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly skilled in modern frontend development, especially TypeScript and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building reusable frontend systems, components, tools, or infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care deeply about user experience, accessibility, performance, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in a large frontend codebase with many stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building design systems or component libraries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with frontend testing frameworks such as Cypress or Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with code generation, linting, codemods, or other developer tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with internationalization, localization, or accessibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (OTE) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7954594?gh_jid=7954594","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3451509,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954594,"updated_at":"2026-06-03T12:46:31-04:00","requisition_id":"R1403","title":"Senior Software Engineer I, Frontend Infrasturcture \u0026 Experience","company_name":"Braze","first_published":"2026-05-22T15:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The\u0026amp;nbsp;Frontend Infrastructure \u0026amp;amp; Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze’s product standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers through code review, pairing, technical guidance, and clear communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing the framework used to build our marketing message editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating the navigation and routing layer to a fully React-based system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extending the design system with semantic tokens and supporting a product rebrand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building type-safe scaffolding and API tooling for frontend development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving frontend testing infrastructure with Cypress, Jest, and related tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advancing accessibility, localization, and consistency across product experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend build, packaging, and code generation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly skilled in modern frontend development, especially TypeScript and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building reusable frontend systems, components, tools, or infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care deeply about user experience, accessibility, performance, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in a large frontend codebase with many stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building design systems or component libraries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with frontend testing frameworks such as Cypress or Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with code generation, linting, codemods, or other developer tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with internationalization, localization, or accessibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (OTE) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7293370?gh_jid=7293370","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3262918,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7293370,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R808","title":"Senior Software Engineer I, Full-stack","company_name":"Braze","first_published":"2025-10-06T16:47:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Software Engineer to join our Cloud Data Ingestion \u0026amp;amp; Transformation (CDIT) team. This team is vital to Braze\u0026#39;s growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers\u0026#39; success and the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in an agile team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Ruby on Rails, Python/Django, React, Snowflake, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for incrementally delivering high-quality software which delights customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7374370?gh_jid=7374370","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3284395,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7374370,"updated_at":"2026-05-22T13:01:32-04:00","requisition_id":"R891","title":"Senior Software Engineer I, Full-stack","company_name":"Braze","first_published":"2025-11-03T19:22:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Braze’s product strategy and roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support teams implementing Braze for customers to ensure their success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech stack:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional coder: you write clean code and you care about good design and development best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tinkerer: you regularly explore and learn new technologies and methods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7374363?gh_jid=7374363","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3284395,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7374363,"updated_at":"2026-05-22T13:01:32-04:00","requisition_id":"R891","title":"Senior Software Engineer I, Full-stack","company_name":"Braze","first_published":"2025-11-03T19:22:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Braze’s product strategy and roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support teams implementing Braze for customers to ensure their success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech stack:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional coder: you write clean code and you care about good design and development best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tinkerer: you regularly explore and learn new technologies and methods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7374361?gh_jid=7374361","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3284395,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7374361,"updated_at":"2026-05-22T13:01:32-04:00","requisition_id":"R891","title":"Senior Software Engineer I, Full-stack","company_name":"Braze","first_published":"2025-11-03T19:22:39-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Braze’s product strategy and roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support teams implementing Braze for customers to ensure their success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech stack:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional coder: you write clean code and you care about good design and development best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tinkerer: you regularly explore and learn new technologies and methods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7365359?gh_jid=7365359","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3284395,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7365359,"updated_at":"2026-05-22T13:01:32-04:00","requisition_id":"R891","title":"Senior Software Engineer I, Full-stack","company_name":"Braze","first_published":"2025-11-03T19:22:38-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Braze’s product strategy and roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support teams implementing Braze for customers to ensure their success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech stack:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional coder: you write clean code and you care about good design and development best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tinkerer: you regularly explore and learn new technologies and methods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and organized: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7947577?gh_jid=7947577","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3451814,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7947577,"updated_at":"2026-05-26T17:18:34-04:00","requisition_id":"R1404","title":"Senior Software Engineer II, BrazeAI Operator","company_name":"Braze","first_published":"2026-05-26T17:18:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The BrazeAI Operator is a chat assistant embedded in the frontend of the product, and it uses agentic AI to help marketers do their work more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team owns the agentic runtime that powers Operator, including tool orchestration, prompt engineering, streaming transport, integrations with LLM providers, integrations with Braze features, and integrations with third-party vendors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on the BrazeAI Operator team, you will build AI-powered product experiences that are reliable, useful, and deeply integrated into the Braze product. You will lead important technical projects, design systems that make agentic behavior safe and observable, and help define what excellent AI assistance looks like for sophisticated marketing teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered product experiences using TypeScript, React, and LLM provider APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the agentic tool runtime that lets BrazeAI Operator take actions inside the product on behalf of users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build integrations between Operator and core Braze product surfaces, third-party vendors, and AI model providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the reliability, observability, and safety of LLM-backed systems, including streaming responses, error handling, evaluation, and rollout controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects from ambiguous product or technical goals through implementation, launch, and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other engineers through technical design, code review, and clear engineering practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building the agentic tool runtime for Operator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing a streaming architecture for real-time AI responses and product notifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating with LLM providers such as Gemini, OpenAI, Anthropic, and AWS Bedrock\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating Operator with Braze product workflows and third-party systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building AI-assisted authoring, search, validation, and support experiences inside the product\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM provider APIs: Gemini, OpenAI, Anthropic, AWS Bedrock\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time transports: web sockets, server-sent events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are strong in modern frontend development and comfortable working across the stack into backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building production systems that integrate with AI/ML models, LLM APIs, or other complex external services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care about reliability, observability, safety, and user trust in AI-powered products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in ambiguous problem spaces where product behavior, technical architecture, and model capabilities all shape the solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience with:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering, LLM evaluation, or agentic system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time systems, streaming protocols, or event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building developer platforms, internal frameworks, or reusable product infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accessibility, search, or editor tooling\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7818684?gh_jid=7818684","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3412060,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7818684,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1299","title":"Senior Solutions Consultant, Media and Entertainment","company_name":"Braze","first_published":"2026-04-15T12:22:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. We operate at the intersection of technology, strategy, and narrative, pairing deep technical credibility with strong customer-facing storytelling to help teams confidently invest in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel, up to 50% at peak times, and is based in our New York City office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Lead complex pre-sales opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and support technical validations and POVs that build customer confidence in Braze capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner deeply across teams to drive outcomes\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Grow team capability through mentorship and best practices\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar on quality, consistency, and customer-facing polish across the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Stay current and help customers adopt modern approaches\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers understand how to adopt new capabilities practically, grounded in their data, channels, and operating model\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in mentoring others and helping improve how the team sells and delivers value\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $140,000/year, with an expected On Target Earnings (OTE) between $132,000-$200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7812799?gh_jid=7812799","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3412060,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7812799,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1299","title":"Senior Solutions Consultant, Media and Entertainment","company_name":"Braze","first_published":"2026-04-15T12:22:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. We operate at the intersection of technology, strategy, and narrative, pairing deep technical credibility with strong customer-facing storytelling to help teams confidently invest in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires travel, up to 50% at peak times, and is based in our Chicago office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Lead complex pre-sales opportunities\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and support technical validations and POVs that build customer confidence in Braze capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner deeply across teams to drive outcomes\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Grow team capability through mentorship and best practices\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar on quality, consistency, and customer-facing polish across the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Stay current and help customers adopt modern approaches\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers understand how to adopt new capabilities practically, grounded in their data, channels, and operating model\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in mentoring others and helping improve how the team sells and delivers value\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $140,000/year, with an expected On Target Earnings (OTE) between $132,000-$200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7905995?gh_jid=7905995","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7905995,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914092?gh_jid=7914092","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914092,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914090?gh_jid=7914090","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914090,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7914087?gh_jid=7914087","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3436704,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7914087,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1369","title":"Senior Staff Engineer","company_name":"Braze","first_published":"2026-05-11T17:26:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ruby, Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distributed Systems and API Design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7760203?gh_jid=7760203","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3399854,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7760203,"updated_at":"2026-06-03T12:31:18-04:00","requisition_id":"R1250","title":"Senior Staff Platform Infrastructure Engineer","company_name":"Braze","first_published":"2026-03-31T17:40:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Staff engineer to help lead our Infrastructure division. We own the infrastructure that supports massive scale-processing more than a trillion jobs daily. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you\u0026#39;ll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leadership in our Infrastructure division and broader engineering team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and operate the architecture that power Braze’s systems at massive scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long term planning and execution. Definition critical visions for our systems, gaining buy-in, and delivering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-organization partnership. Working with engineering teams to leverage our infrastructure and launch products to massive scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the quality of our architecture decisions. Partner on design of systems across multiple teams and own the outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work at the intersection of process, technology, and people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and deliver solutions that are satisfy compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of high scaled distributed systems development or platform/infrastructure experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a technical practitioner but a people leader - you can scale your leverage through process, collaboration, and software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience leading infrastructure or infrastructure-adjacent teams (either as a tech lead, or a manager) in a high scale system\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7899151?gh_jid=7899151","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3434185,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7899151,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1359","title":"Solutions Architect","company_name":"Braze","first_published":"2026-05-07T04:32:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Technical Architect\u0026lt;/strong\u0026gt; and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering \u0026lt;strong\u0026gt;outcome-based technical services\u0026lt;/strong\u0026gt; and bespoke technical solutions across \u0026lt;strong\u0026gt;all stages of the customer lifecycle\u0026lt;/strong\u0026gt;. You will own and drive complex technical projects and workstreams to successful completion, specializing in \u0026lt;strong\u0026gt;architecting integrations\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;sophisticated data strategies\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;customer-centric use case design\u0026lt;/strong\u0026gt; to \u0026lt;strong\u0026gt;unlock the full value of the Braze Platform\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Architect, you will be a key \u0026lt;strong\u0026gt;driving force of technical and product expertise\u0026lt;/strong\u0026gt;, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for \u0026lt;strong\u0026gt;rapidly understanding each client’s business and technical requirements\u0026lt;/strong\u0026gt;, helping them \u0026lt;strong\u0026gt;achieve fast time-to-value from their investment in Braze\u0026lt;/strong\u0026gt;. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze\u0026#39;s functionality to help our customers achieve key business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Objectives\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Obsessed\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical conduit between Braze and the customer’s product and engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class solutions and document those for future automation and iterative deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data-Driven\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform\u0026#39;s capabilities and value proposition for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Client Success \u0026amp;amp; Technical Guidance\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technical Solutioning, Resolution \u0026amp;amp; Empowerment\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Experience\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;3+ years\u0026lt;/strong\u0026gt; of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;3+ years\u0026lt;/strong\u0026gt; of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of \u0026lt;strong\u0026gt;SaaS, Mobile, APIs, and Programming\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Skills\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional technical depth\u0026lt;/strong\u0026gt; with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7650714?gh_jid=7650714","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3370030,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7650714,"updated_at":"2026-05-29T03:57:19-04:00","requisition_id":"R1166","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-03-03T01:25:20-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant to join our team of technical storytellers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This customer-facing role is an opportunity to bring your technical work background, creativity, and passion for storytelling to the exciting world of pre-sales Solutions Consulting / Sales Engineering. You will build knowledge of the technical pre-sales world, and learn about B2C engagement marketing, mobile marketing automation, APIs, analytics, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will require some travel to client locations, at most 30% at peak times, once the business world resumes traveling.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have at least 2 years of career work experience. Specific experience in pre-sales Solutions Consulting or Sales Engineering is not required, but is helpful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Language Proficiency: Business-level Japanese and conversational English are required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7977103?gh_jid=7977103","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461942,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7977103,"updated_at":"2026-06-02T15:44:51-04:00","requisition_id":"R1429","title":"Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-06-02T15:33:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security \u0026amp;amp; Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the backing of, and clear channels for interfacing with, our internal Security, Engineering, Legal, and Compliance teams to ensure our security posture is accurately and effectively communicated.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $142,000/year, with an expected On Target Earnings (OTE) between $119,000 and $197,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7976554?gh_jid=7976554","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461942,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7976554,"updated_at":"2026-06-02T15:44:21-04:00","requisition_id":"R1429","title":"Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-06-02T15:33:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security \u0026amp;amp; Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the backing of, and clear channels for interfacing with, our internal Security, Engineering, Legal, and Compliance teams to ensure our security posture is accurately and effectively communicated.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $142,000/year, with an expected On Target Earnings (OTE) between $119,000 and $197,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7977097?gh_jid=7977097","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461942,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7977097,"updated_at":"2026-06-02T15:44:31-04:00","requisition_id":"R1429","title":"Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-06-02T15:33:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security \u0026amp;amp; Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the backing of, and clear channels for interfacing with, our internal Security, Engineering, Legal, and Compliance teams to ensure our security posture is accurately and effectively communicated.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $142,000/year, with an expected On Target Earnings (OTE) between $119,000 and $197,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7977098?gh_jid=7977098","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3461942,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7977098,"updated_at":"2026-06-02T15:44:41-04:00","requisition_id":"R1429","title":"Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-06-02T15:33:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security \u0026amp;amp; Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the backing of, and clear channels for interfacing with, our internal Security, Engineering, Legal, and Compliance teams to ensure our security posture is accurately and effectively communicated.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,000 and $142,000/year, with an expected On Target Earnings (OTE) between $119,000 and $197,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983202?gh_jid=7983202","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457447,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983202,"updated_at":"2026-06-04T14:31:54-04:00","requisition_id":"R1419","title":"Team Lead, Email Deliverability","company_name":"Braze","first_published":"2026-06-04T14:31:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze helps customers to create memorable experiences between consumers and the brands they love. Email is a core channel for our customers. To ensure email communications have the best opportunity to reach their intended recipients, we have an amazing team of email deliverability experts who help to educate on industry concepts, analyze deliverability indicators, advise on email best practices, and support customers through deliverability issues. We are looking for a technically-versed email deliverability subject-matter expert with experience nurturing and supporting expert deliverability consultants to join our team. As Team Lead, Email Deliverability, you will lead a regional team of customer-facing deliverability experts and own a book of business. With your customers and alongside your team, you will promote best practices and generate recommendations to improve clients’ email programs to maximize their impact through Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced deliverability support to our customers and our internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to help build strong relationships and foster trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as an escalation point for the regional team to support customers through deliverability issues, as well as increase customer value and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams, like Customer Success, Technical Support, Sales, and Growth, to develop and iterate on strategies that improve Braze teams and our customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideate on and lead strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching or mentoring email deliverability consultants to influence great team culture, high employee satisfaction, long-term employee retention, and excellent team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong understanding of the email deliverability space, including technical concepts and best practice deliverability strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well-demonstrated, consultative approach to deliverability issue analysis, root cause identification, and high client satisfaction throughout issue support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High familiarity in coordinating with mailbox providers, blocklist operators, and filtering companies to understand the evolving email landscape and navigate challenging deliverability outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in identifying and implementing process optimization and transformation in order to increase process efficiency, reduce time-to-market \u0026amp;amp; support scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence, and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $145,000/year, with an expected On Target Earnings (OTE) between $103,000 and $171,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983203?gh_jid=7983203","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457447,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983203,"updated_at":"2026-06-04T14:31:55-04:00","requisition_id":"R1419","title":"Team Lead, Email Deliverability","company_name":"Braze","first_published":"2026-06-04T14:31:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze helps customers to create memorable experiences between consumers and the brands they love. Email is a core channel for our customers. To ensure email communications have the best opportunity to reach their intended recipients, we have an amazing team of email deliverability experts who help to educate on industry concepts, analyze deliverability indicators, advise on email best practices, and support customers through deliverability issues. We are looking for a technically-versed email deliverability subject-matter expert with experience nurturing and supporting expert deliverability consultants to join our team. As Team Lead, Email Deliverability, you will lead a regional team of customer-facing deliverability experts and own a book of business. With your customers and alongside your team, you will promote best practices and generate recommendations to improve clients’ email programs to maximize their impact through Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced deliverability support to our customers and our internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to help build strong relationships and foster trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as an escalation point for the regional team to support customers through deliverability issues, as well as increase customer value and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams, like Customer Success, Technical Support, Sales, and Growth, to develop and iterate on strategies that improve Braze teams and our customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideate on and lead strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching or mentoring email deliverability consultants to influence great team culture, high employee satisfaction, long-term employee retention, and excellent team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong understanding of the email deliverability space, including technical concepts and best practice deliverability strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well-demonstrated, consultative approach to deliverability issue analysis, root cause identification, and high client satisfaction throughout issue support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High familiarity in coordinating with mailbox providers, blocklist operators, and filtering companies to understand the evolving email landscape and navigate challenging deliverability outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in identifying and implementing process optimization and transformation in order to increase process efficiency, reduce time-to-market \u0026amp;amp; support scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence, and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $145,000/year, with an expected On Target Earnings (OTE) between $103,000 and $171,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7983204?gh_jid=7983204","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457447,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7983204,"updated_at":"2026-06-04T14:31:55-04:00","requisition_id":"R1419","title":"Team Lead, Email Deliverability","company_name":"Braze","first_published":"2026-06-04T14:31:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze helps customers to create memorable experiences between consumers and the brands they love. Email is a core channel for our customers. To ensure email communications have the best opportunity to reach their intended recipients, we have an amazing team of email deliverability experts who help to educate on industry concepts, analyze deliverability indicators, advise on email best practices, and support customers through deliverability issues. We are looking for a technically-versed email deliverability subject-matter expert with experience nurturing and supporting expert deliverability consultants to join our team. As Team Lead, Email Deliverability, you will lead a regional team of customer-facing deliverability experts and own a book of business. With your customers and alongside your team, you will promote best practices and generate recommendations to improve clients’ email programs to maximize their impact through Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced deliverability support to our customers and our internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to help build strong relationships and foster trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as an escalation point for the regional team to support customers through deliverability issues, as well as increase customer value and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams, like Customer Success, Technical Support, Sales, and Growth, to develop and iterate on strategies that improve Braze teams and our customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideate on and lead strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching or mentoring email deliverability consultants to influence great team culture, high employee satisfaction, long-term employee retention, and excellent team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong understanding of the email deliverability space, including technical concepts and best practice deliverability strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well-demonstrated, consultative approach to deliverability issue analysis, root cause identification, and high client satisfaction throughout issue support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High familiarity in coordinating with mailbox providers, blocklist operators, and filtering companies to understand the evolving email landscape and navigate challenging deliverability outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in identifying and implementing process optimization and transformation in order to increase process efficiency, reduce time-to-market \u0026amp;amp; support scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence, and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $145,000/year, with an expected On Target Earnings (OTE) between $103,000 and $171,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7963459?gh_jid=7963459","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3457447,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7963459,"updated_at":"2026-06-04T14:31:53-04:00","requisition_id":"R1419","title":"Team Lead, Email Deliverability","company_name":"Braze","first_published":"2026-06-04T14:31:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze helps customers to create memorable experiences between consumers and the brands they love. Email is a core channel for our customers. To ensure email communications have the best opportunity to reach their intended recipients, we have an amazing team of email deliverability experts who help to educate on industry concepts, analyze deliverability indicators, advise on email best practices, and support customers through deliverability issues. We are looking for a technically-versed email deliverability subject-matter expert with experience nurturing and supporting expert deliverability consultants to join our team. As Team Lead, Email Deliverability, you will lead a regional team of customer-facing deliverability experts and own a book of business. With your customers and alongside your team, you will promote best practices and generate recommendations to improve clients’ email programs to maximize their impact through Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced deliverability support to our customers and our internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to help build strong relationships and foster trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as an escalation point for the regional team to support customers through deliverability issues, as well as increase customer value and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in long-term, strategic deliverability planning for high-touch, high-visibility brands that send from the Braze email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams, like Customer Success, Technical Support, Sales, and Growth, to develop and iterate on strategies that improve Braze teams and our customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideate on and lead strategic projects that help to mature process, product, thought leadership, or customer education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching or mentoring email deliverability consultants to influence great team culture, high employee satisfaction, long-term employee retention, and excellent team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong understanding of the email deliverability space, including technical concepts and best practice deliverability strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well-demonstrated, consultative approach to deliverability issue analysis, root cause identification, and high client satisfaction throughout issue support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High familiarity in coordinating with mailbox providers, blocklist operators, and filtering companies to understand the evolving email landscape and navigate challenging deliverability outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in identifying and implementing process optimization and transformation in order to increase process efficiency, reduce time-to-market \u0026amp;amp; support scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, able to work with, influence, and align with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong mindset of problem-solving with multiple operational tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $145,000/year, with an expected On Target Earnings (OTE) between $103,000 and $171,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7810802?gh_jid=7810802","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3411517,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7810802,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1298","title":"Team Lead, Solutions Consulting","company_name":"Braze","first_published":"2026-04-14T06:37:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze is looking to hire a Team Lead on our Solutions Consulting team for our Asia-aligned Sales team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Team Lead, Solutions Consulting role is a hands-on player-coach which includes being the primary Solution Consultant in opportunities, and managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and geographic markets. This Team Lead will head up our Asia Solutions Consulting team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and hone your people-management skills all while demonstrating and practising a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our Singapore office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;What you can expect\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You multitask, juggle and manage priorities like its second nature.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of three or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7872124?gh_jid=7872124","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872124,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7872119?gh_jid=7872119","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872119,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7872122?gh_jid=7872122","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7872122,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7851375?gh_jid=7851375","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3421170,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7851375,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1336","title":"Technical Account Manager","company_name":"Braze","first_published":"2026-04-30T15:04:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer\u0026#39;s needs and proactively driving forward technical initiatives that help your customers achieve their business goals.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers.\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7696789?gh_jid=7696789","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3383488,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Global Services and Support","value_type":"single_select"}],"id":7696789,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1202","title":"Technical Support Specialist","company_name":"Braze","first_published":"2026-03-17T09:29:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization - serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Becoming a trusted product expert - mastering the dashboard, integrations, troubleshooting steps, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identifying opportunities to enhance customer satisfaction and drive product adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about helping customers and resolving issues efficiently and effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to synthesize complex technical concepts and communicate them clearly to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of experience supporting technical products, ideally in SaaS or mobile application environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with HTML, CSS, APIs, and/or SQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with tools such as Postman, Snowflake, and/or Kibana is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills in English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7915390?gh_jid=7915390","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3441041,"location":{"name":"Jakarta"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7915390,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1377","title":"Technical Support Specialist","company_name":"Braze","first_published":"2026-05-14T05:31:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Becoming a trusted product expert—mastering the dashboard, integrations, troubleshooting steps, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identifying opportunities to enhance customer satisfaction and drive product adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;2–3 years of experience supporting technical products, ideally in SaaS or mobile application environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with HTML, CSS, APIs, and/or SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills in English\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about helping customers and resolving issues efficiently and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to synthesize complex technical concepts and communicate them clearly to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209832,"name":"Jakarta","location":null,"child_ids":[],"parent_id":87987}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7976691?gh_jid=7976691","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3462010,"location":{"name":"Bucharest"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7976691,"updated_at":"2026-06-03T10:30:00-04:00","requisition_id":"R1433","title":"Technical Support Specialist","company_name":"Braze","first_published":"2026-06-03T04:35:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Becoming a trusted product expert—mastering the dashboard, integrations, troubleshooting steps, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identifying opportunities to enhance customer satisfaction and drive product adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;2–3 years of experience supporting technical products, ideally in SaaS or mobile application environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with HTML, CSS, APIs, and/or SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills in English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about helping customers and resolving issues efficiently and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to synthesize complex technical concepts and communicate them clearly to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the Romania the pay range for this position at the start of employment is expected to be between 115.200 RON and 162.900 RON/year with an expected On Target Earnings (OTE) between 128.000 RON and 181.000 RON/year (including bonus or commission).\u0026lt;br\u0026gt;The split between the base and bonus/commission for this role is 90/10.\u0026lt;br\u0026gt;Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026lt;br\u0026gt;In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209829,"name":"Bucharest","location":"Bucharest","child_ids":[],"parent_id":105346}]},{"absolute_url":"https://boards.greenhouse.io/braze/jobs/7834643?gh_jid=7834643","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3417613,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7834643,"updated_at":"2026-05-21T08:27:03-04:00","requisition_id":"R1295","title":"Workplace Experience Receptionist","company_name":"Braze","first_published":"2026-04-24T00:26:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are looking for a Workplace Experience professional to ensure the successful daily reception operations of our Singapore office. This individual will collaborate with local Braze team members in supporting the ongoing development of our global workplace reception initiatives. This role sits on the People Team and will report to the Regional Manager, Workplace Experience APAC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively enhances the employee experience. You’ll maintain a strong pulse on the needs of our Singapore employees and be adaptable to evolving global conditions and workplace dynamics. \u0026lt;strong\u0026gt;This role will be required to be in-office 5 days per week.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the first face of Braze - greet all visitors with warmth and professionalism, ensuring a smooth check-in experience and prompt communication with their hosts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a polished and welcoming reception area that reflects Braze’s high standards and creates a great first impression for employees, clients, partners, and vendors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver best-in-class customer service to everyone who walks through the door, acting as a helpful and approachable point of contact for the office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and respond to workplace support tickets with a customer-first mindset, helping ensure world-class support for our APAC team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with badge management, supporting the site lead in processing physical badge requests and managing employee access needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate weekly lunch orders and catering for meetings and events, while managing pantry stock, suppliers, and ensuring kitchen and communal spaces are consistently clean, organised, and well-stocked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance multiple priorities with ease, responding to urgent needs while keeping day-to-day tasks running smoothly and on schedule.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support general office requests and workplace questions, helping employees get what they need to do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play a key role in in-office events, from helping manage access and check-in to assisting with logistics and creating a seamless experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a flexible team player, jumping in to support the Workplace team with ad-hoc tasks, PTO coverage, and operational needs as they arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in a customer service role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who is confident, positive, and comfortable being in a highly visible role that will define the reputation of the Braze Workplace Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for best-in-class workplace experience and customer service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to multitask whilst always prioritizing the employee and visitor experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator with excellent grammatical skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp eye for detail and a sense of office pride.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven with a mindset of continual improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and self-motivated with the ability to set own priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative problem-solver, bringing innovative ideas and solutions to the table.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome can-do attitude - no task is too big or too small.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Mac computer and GSuite.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you \u0026lt;em\u0026gt;you\u0026lt;/em\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Candidate Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}]}],"meta":{"total":187}}