{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131994","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3521280,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131994,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"EvergreenGermany","title":"Account Executive","company_name":"Braze","first_published":"2026-08-19T06:05:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026amp;nbsp;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209828,"name":"Germany","location":null,"child_ids":[74837,209836,317199],"parent_id":73314}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131994/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8141353","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3521280,"location":{"name":"Munich"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8141353,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"EvergreenGermany","title":"Account Executive","company_name":"Braze","first_published":"2026-08-19T06:07:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026amp;nbsp;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209828,"name":"Germany","location":null,"child_ids":[74837,209836,317199],"parent_id":73314}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8141353/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131983","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"internal_job_id":3521272,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131983,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"EvergreenLDNSales","title":"Account Executive","company_name":"Braze","first_published":"2026-08-19T07:21:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026amp;nbsp;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131983/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131999","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3521284,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131999,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"EvergreenParis","title":"Account Executive","company_name":"Braze","first_published":"2026-08-19T06:16:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026amp;nbsp;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131999/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8232684","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3562030,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8232684,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"10184","title":"Account Executive, Commercial","company_name":"Braze","first_published":"2026-09-25T05:19:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではタイミー、コスモ石油、マネーフォワード、freee、サンリオ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新規ビジネスの開拓: \u0026lt;/strong\u0026gt;クライアントにアプローチし、Value Selling を実践しながら契約の締結を目指します。BDR チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;市場開拓と戦略の策定:\u0026lt;/strong\u0026gt; 日本市場における Braze のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;関係構築と顧客管理: \u0026lt;/strong\u0026gt;顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;部門連携: \u0026lt;/strong\u0026gt;マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;レポーティングと成果の分析: \u0026lt;/strong\u0026gt;営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Saas 営業の経験と実績: \u0026lt;/strong\u0026gt;3年以上の Saas 営業としての Value Selling の経験 (日系、外資系は問いません)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;数字達成への強い意欲: \u0026lt;/strong\u0026gt;営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;優れたコミュニケーションスキル: \u0026lt;/strong\u0026gt;卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM システムの使用経験: \u0026lt;/strong\u0026gt;Salesforce.com CRM またはその他の CRM ツールを使用して営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力: \u0026lt;/strong\u0026gt;新しい技術やツールに対して迅速に適応し、効果的に活用する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心: \u0026lt;/strong\u0026gt;特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;（プラス要素) スタートアップ企業での経験: \u0026lt;/strong\u0026gt;画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;その他\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8232684/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170786","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536255,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170786,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1766","title":"Account Executive, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-04T06:35:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on a set number of some of the largest and most recognized financial services companies in EMEA N (UKI, Benelux, Nordics).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years selling SaaS Solutions to strategic clients where typical deal size ranges from $200K - $1M+/year.\u0026amp;nbsp; In addition, candidates should have at least 10+ years overall industry experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with those who have experience working with strategic companies, understand the organizational complexity and decision making processes of very large enterprise organizations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions.\u0026amp;nbsp; Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritizes all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170786/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7984560","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3464934,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Sales \u0026 Business Development","value_type":"single_select"}],"id":7984560,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"0506","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-06-05T06:18:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではメルカリ、タイミー、コスモ石油、マネーフォワード、freee、サンリオ、ミスミ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新規ビジネスの開拓: \u0026lt;/strong\u0026gt;クライアントにアプローチし、Value Selling を実践しながら契約の締結を目指します。BDR チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;市場開拓と戦略の策定:\u0026lt;/strong\u0026gt; 日本市場における Braze のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;関係構築と顧客管理: \u0026lt;/strong\u0026gt;顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;部門連携: \u0026lt;/strong\u0026gt;マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;レポーティングと成果の分析: \u0026lt;/strong\u0026gt;営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Saas 営業の経験と実績: \u0026lt;/strong\u0026gt;Enterprise の領域において、様々な業界、業種のお客様と関係性を築き、課題を聞き出しながら、深い知識とスキルを持ってバリューセリングのアプローチを実践してきたご経験。また複雑なセールスサイクルを管理し、数字達成への強い意欲を持ち、営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;テリトリープランニングとアカウントプランニング: \u0026lt;/strong\u0026gt;効果的なテリトリープランニングとアカウントプランニングの経験があり、ターゲット市場を戦略的に管理する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;優れたコミュニケーションスキル: \u0026lt;/strong\u0026gt;卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM システムの使用経験: \u0026lt;/strong\u0026gt;Salesforce.com CRM またはその他の CRM ツールを使用して営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;新しいクラウドアプリやツールへの迅速な適応能力: \u0026lt;/strong\u0026gt;新しい技術やツールに対して迅速に適応し、効果的に活用する能力。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心: \u0026lt;/strong\u0026gt;特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;（プラス要素) スタートアップ企業での経験: \u0026lt;/strong\u0026gt;画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;その他\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7984560/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8079453","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079453,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie CPG, Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":302815,"name":"Denver","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8079453/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155340","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520077,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155340,"updated_at":"2026-11-04T11:42:08-05:00","requisition_id":"R1685","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-24T17:17:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is an Enterprise-level role within the Enterprise team in Braze\u0026#39;s MEGS (Media, Entertainment, Gaming \u0026amp;amp; Sports) organization. You will own a book spanning NHL, NBA, MLB, and MLS clubs and league-level entities — a mix of existing team/league relationships to grow and protect, combined with a very strong mandate to acquire net-new logos across all four leagues. This is one of the first dedicated, vertical-native seats built for professional sports, with a ~110-day sales cycle that is unique to how teams and leagues plan and budget.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7+ years selling SaaS solutions into enterprise accounts, with deep comfort running long, multi-stakeholder sales cycles from a standing start. Experience selling into professional sports, media, or live-events organizations is a strong plus, but not required — what matters most is the ability to translate a complex, cross-departmental buying process (marketing, ticketing, digital, data/analytics, and business intelligence functions) into a coherent, value-based pitch, largely from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate as the \u0026quot;GM\u0026quot; of your book — building account strategy across a relatively small, high-value universe of teams and league offices, partnering closely with Marketing, Business Development, and Customer Success to build a pipeline that is weighted heavily toward net-new acquisition, while also growing and protecting the existing relationships already in the book.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core to your pitch will be Braze\u0026#39;s Fan Equity framework: every team and league shares the same lifecycle marketing problem — fan attention peaks hard around game days, season openers, trades, and playoff runs, then falls off in the gaps between. Your job is to show how Braze\u0026#39;s cross-channel orchestration and BrazeAI-powered personalization keep fans engaged through those valleys, turning single-game buyers into season-long, multi-year relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans across the book, mapping decision-makers across marketing, ticketing/revenue, digital, and data/analytics functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a consultative, value-based sales process — from discovery through negotiation and close — typically over a ~110-day cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver executive-level business value assessments that connect Braze\u0026#39;s platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season-ticket retention, and direct-to-fan digital engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting and pipeline hygiene in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales, ideally in Marketing Technology, CDP, CRM, or adjacent categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex, multi-stakeholder solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in value-based selling, with an emphasis on building Business Value Assessments; experience with Command of the Message a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for and working knowledge of the professional sports landscape — how teams and leagues make money, and how fan engagement ties to revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM or a comparable platform to manage pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly ramp on new product surface area and cloud tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating organizations with non-traditional buying committees and decision processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal, written, and executive presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for in-market meetings and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $98,000 and $154,000/year, with an expected On Target Earnings (OTE) between $193,000 and $304,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155340/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8186090","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542400,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8186090,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1790","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-09-11T06:43:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is in the North (UK \u0026amp;amp; I, Nordics and Benelux ) Retail team, located in our London office. The ideal candidate will have at least 7 years of experience selling SaaS Solutions to retail clients, where the typical deal size ranges from $80K - $1M+/year (ARR/ACV). Ideally, your product sales experience focuses on analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross-functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritises all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel across all regions in North\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8186090/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8128818","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520077,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8128818,"updated_at":"2026-11-04T11:28:41-05:00","requisition_id":"R1685","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-20T16:36:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is an Enterprise-level role within the Enterprise team in Braze\u0026#39;s MEGS (Media, Entertainment, Gaming \u0026amp;amp; Sports) organization. You will own a book spanning NHL, NBA, MLB, and MLS clubs and league-level entities — a mix of existing team/league relationships to grow and protect, combined with a very strong mandate to acquire net-new logos across all four leagues. This is one of the first dedicated, vertical-native seats built for professional sports, with a ~110-day sales cycle that is unique to how teams and leagues plan and budget.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7+ years selling SaaS solutions into enterprise accounts, with deep comfort running long, multi-stakeholder sales cycles from a standing start. Experience selling into professional sports, media, or live-events organizations is a strong plus, but not required — what matters most is the ability to translate a complex, cross-departmental buying process (marketing, ticketing, digital, data/analytics, and business intelligence functions) into a coherent, value-based pitch, largely from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate as the \u0026quot;GM\u0026quot; of your book — building account strategy across a relatively small, high-value universe of teams and league offices, partnering closely with Marketing, Business Development, and Customer Success to build a pipeline that is weighted heavily toward net-new acquisition, while also growing and protecting the existing relationships already in the book.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core to your pitch will be Braze\u0026#39;s Fan Equity framework: every team and league shares the same lifecycle marketing problem — fan attention peaks hard around game days, season openers, trades, and playoff runs, then falls off in the gaps between. Your job is to show how Braze\u0026#39;s cross-channel orchestration and BrazeAI-powered personalization keep fans engaged through those valleys, turning single-game buyers into season-long, multi-year relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans across the book, mapping decision-makers across marketing, ticketing/revenue, digital, and data/analytics functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a consultative, value-based sales process — from discovery through negotiation and close — typically over a ~110-day cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver executive-level business value assessments that connect Braze\u0026#39;s platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season-ticket retention, and direct-to-fan digital engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting and pipeline hygiene in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales, ideally in Marketing Technology, CDP, CRM, or adjacent categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex, multi-stakeholder solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in value-based selling, with an emphasis on building Business Value Assessments; experience with Command of the Message a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for and working knowledge of the professional sports landscape — how teams and leagues make money, and how fan engagement ties to revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM or a comparable platform to manage pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly ramp on new product surface area and cloud tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating organizations with non-traditional buying committees and decision processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal, written, and executive presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for in-market meetings and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $115,000 and $180,000/year, with an expected On Target Earnings (OTE) between $227,000 and $355,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8128818/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8072802","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8072802,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie CPG, Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":302815,"name":"Denver","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8072802/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139393","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520077,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139393,"updated_at":"2026-11-04T11:41:57-05:00","requisition_id":"R1685","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-20T16:36:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is an Enterprise-level role within the Enterprise team in Braze\u0026#39;s MEGS (Media, Entertainment, Gaming \u0026amp;amp; Sports) organization. You will own a book spanning NHL, NBA, MLB, and MLS clubs and league-level entities — a mix of existing team/league relationships to grow and protect, combined with a very strong mandate to acquire net-new logos across all four leagues. This is one of the first dedicated, vertical-native seats built for professional sports, with a ~110-day sales cycle that is unique to how teams and leagues plan and budget.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7+ years selling SaaS solutions into enterprise accounts, with deep comfort running long, multi-stakeholder sales cycles from a standing start. Experience selling into professional sports, media, or live-events organizations is a strong plus, but not required — what matters most is the ability to translate a complex, cross-departmental buying process (marketing, ticketing, digital, data/analytics, and business intelligence functions) into a coherent, value-based pitch, largely from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate as the \u0026quot;GM\u0026quot; of your book — building account strategy across a relatively small, high-value universe of teams and league offices, partnering closely with Marketing, Business Development, and Customer Success to build a pipeline that is weighted heavily toward net-new acquisition, while also growing and protecting the existing relationships already in the book.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core to your pitch will be Braze\u0026#39;s Fan Equity framework: every team and league shares the same lifecycle marketing problem — fan attention peaks hard around game days, season openers, trades, and playoff runs, then falls off in the gaps between. Your job is to show how Braze\u0026#39;s cross-channel orchestration and BrazeAI-powered personalization keep fans engaged through those valleys, turning single-game buyers into season-long, multi-year relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans across the book, mapping decision-makers across marketing, ticketing/revenue, digital, and data/analytics functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a consultative, value-based sales process — from discovery through negotiation and close — typically over a ~110-day cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver executive-level business value assessments that connect Braze\u0026#39;s platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season-ticket retention, and direct-to-fan digital engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting and pipeline hygiene in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales, ideally in Marketing Technology, CDP, CRM, or adjacent categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex, multi-stakeholder solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in value-based selling, with an emphasis on building Business Value Assessments; experience with Command of the Message a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for and working knowledge of the professional sports landscape — how teams and leagues make money, and how fan engagement ties to revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM or a comparable platform to manage pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly ramp on new product surface area and cloud tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating organizations with non-traditional buying committees and decision processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal, written, and executive presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for in-market meetings and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $190,000/year, with an expected On Target Earnings (OTE) between $239,000 and $375,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139393/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139390","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520077,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139390,"updated_at":"2026-11-04T11:41:42-05:00","requisition_id":"R1685","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-20T16:36:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is an Enterprise-level role within the Enterprise team in Braze\u0026#39;s MEGS (Media, Entertainment, Gaming \u0026amp;amp; Sports) organization. You will own a book spanning NHL, NBA, MLB, and MLS clubs and league-level entities — a mix of existing team/league relationships to grow and protect, combined with a very strong mandate to acquire net-new logos across all four leagues. This is one of the first dedicated, vertical-native seats built for professional sports, with a ~110-day sales cycle that is unique to how teams and leagues plan and budget.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 7+ years selling SaaS solutions into enterprise accounts, with deep comfort running long, multi-stakeholder sales cycles from a standing start. Experience selling into professional sports, media, or live-events organizations is a strong plus, but not required — what matters most is the ability to translate a complex, cross-departmental buying process (marketing, ticketing, digital, data/analytics, and business intelligence functions) into a coherent, value-based pitch, largely from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate as the \u0026quot;GM\u0026quot; of your book — building account strategy across a relatively small, high-value universe of teams and league offices, partnering closely with Marketing, Business Development, and Customer Success to build a pipeline that is weighted heavily toward net-new acquisition, while also growing and protecting the existing relationships already in the book.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core to your pitch will be Braze\u0026#39;s Fan Equity framework: every team and league shares the same lifecycle marketing problem — fan attention peaks hard around game days, season openers, trades, and playoff runs, then falls off in the gaps between. Your job is to show how Braze\u0026#39;s cross-channel orchestration and BrazeAI-powered personalization keep fans engaged through those valleys, turning single-game buyers into season-long, multi-year relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans across the book, mapping decision-makers across marketing, ticketing/revenue, digital, and data/analytics functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a consultative, value-based sales process — from discovery through negotiation and close — typically over a ~110-day cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver executive-level business value assessments that connect Braze\u0026#39;s platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season-ticket retention, and direct-to-fan digital engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting and pipeline hygiene in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales, ideally in Marketing Technology, CDP, CRM, or adjacent categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex, multi-stakeholder solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in value-based selling, with an emphasis on building Business Value Assessments; experience with Command of the Message a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for and working knowledge of the professional sports landscape — how teams and leagues make money, and how fan engagement ties to revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM or a comparable platform to manage pipeline, required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly ramp on new product surface area and cloud tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating organizations with non-traditional buying committees and decision processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal, written, and executive presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for in-market meetings and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $190,000/year, with an expected On Target Earnings (OTE) between $239,000 and $375,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139390/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8079491","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079491,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie CPG, Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $292,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":302815,"name":"Denver","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8079491/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8079476","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497718,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079476,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1592","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-07-22T10:34:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie CPG, Travel/Hospitality, QSR, Healthcare, Technology \u0026amp;amp; more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed, up to 50% at peak times\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $302,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":302815,"name":"Denver","location":null,"child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8079476/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8147280","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3525680,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8147280,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1723","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-25T07:25:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 5 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $250K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience. Familiarity with Force Management’s sales training; Command of the Message and MEDDPICC is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, develop a point of view (POV) on the value your technology can drive for the account, and prioritize accounts across a territory to maximize bookings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated history of net-new prospecting and pipeline generation, both personally and in collaboration with BDRs and Marketing partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, or emerging growth, technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working within the African market is advantageous\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8147280/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8236472","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3564205,"location":{"name":"Dubai"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8236472,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1858","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-09-30T22:28:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 8 years of SaaS, Artificial Intelligence, and Reinforcement Learning selling experience (with at least 3 years in the Middle East \u0026amp;amp; North Africa) within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $100K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3 years of experience selling in either UAE or KSA with physical presence in either of these countries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience applying the MEDPICC deal methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verbal fluency in Arabic is required.\u0026amp;nbsp; Written fluency is preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":109278,"name":"Dubai","location":"Dubai","child_ids":[],"parent_id":209830}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8236472/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8147282","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3525681,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8147282,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1724","title":"Account Executive, Enterprise","company_name":"Braze","first_published":"2026-08-21T11:15:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 5 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $250K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience. Familiarity with Force Management’s sales training; Command of the Message and MEDDPICC is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, develop a point of view (POV) on the value your technology can drive for the account, and prioritize accounts across a territory to maximize bookings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated history of net-new prospecting and pipeline generation, both personally and in collaboration with BDRs and Marketing partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, or emerging growth, technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full Fluency in Italian and English\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8147282/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8284843","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3583309,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8284843,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1903","title":"Account Executive, Enterprise - Financial Services","company_name":"Braze","first_published":"2026-10-16T06:45:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has at least 8 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $100K to $1M+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with key decision-makers at all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create strategic growth opportunities for your existing customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success \u0026amp;amp; services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will have at least 3+ years of selling into the Financial Services industry\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of value-based selling techniques and experience applying the MEDPICC deal methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the financial services industry would be an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8284843/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8159345","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525173,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8159345,"updated_at":"2026-11-02T16:06:34-05:00","requisition_id":"R1718","title":"Account Executive, Enterprise, Financial Services","company_name":"Braze","first_published":"2026-08-26T10:33:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we empower brands to deliver personalized customer experiences through our innovative customer engagement platform. Join us in shaping the future of customer engagement!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8159345/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8146087","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525173,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8146087,"updated_at":"2026-11-02T16:06:34-05:00","requisition_id":"R1718","title":"Account Executive, Enterprise, Financial Services","company_name":"Braze","first_published":"2026-08-26T10:33:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we empower brands to deliver personalized customer experiences through our innovative customer engagement platform. Join us in shaping the future of customer engagement!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $302,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8146087/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8159264","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525173,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8159264,"updated_at":"2026-11-02T16:06:34-05:00","requisition_id":"R1718","title":"Account Executive, Enterprise, Financial Services","company_name":"Braze","first_published":"2026-08-26T10:33:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we empower brands to deliver personalized customer experiences through our innovative customer engagement platform. Join us in shaping the future of customer engagement!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year with an expected On Target Earnings (OTE) between $292,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8159264/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8159260","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525173,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8159260,"updated_at":"2026-11-02T16:06:34-05:00","requisition_id":"R1718","title":"Account Executive, Enterprise, Financial Services","company_name":"Braze","first_published":"2026-08-26T10:33:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, we empower brands to deliver personalized customer experiences through our innovative customer engagement platform. Join us in shaping the future of customer engagement!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8159260/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8073084","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8073084,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1595","title":"Account Executive, Enterprise Retail","company_name":"Braze","first_published":"2026-07-21T17:59:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $171,500/year, with an expected On Target Earnings (OTE) between $300,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8073084/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8078042","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078042,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1595","title":"Account Executive, Enterprise Retail","company_name":"Braze","first_published":"2026-07-21T17:59:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $181,000/year, with an expected On Target Earnings (OTE) between $300,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8078042/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8078035","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078035,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1595","title":"Account Executive, Enterprise Retail","company_name":"Braze","first_published":"2026-07-21T17:59:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $181,000/year, with an expected On Target Earnings (OTE) between $300,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8078035/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8078036","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497804,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8078036,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1595","title":"Account Executive, Enterprise Retail","company_name":"Braze","first_published":"2026-07-21T17:59:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze’s large Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner \u0026amp;amp; ecosystem leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail \u0026amp;amp; Consumer Goods verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating technical concepts \u0026amp;amp; positive business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date understanding of the digital and application landscape, as well as consumer trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $163,500/year, with an expected On Target Earnings (OTE) between $300,000 and $327,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8078036/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7954008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7954008,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":null,"title":"Account Executive - Open Application","company_name":"Braze","first_published":"2026-05-22T10:11:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, our Sales team is at the forefront of connecting the world’s leading brands with the technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with top-tier customers and help shape their customer engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge technology that empowers brands to deliver personalized, real-time messaging across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a dynamic, supportive team that values creativity, integrity, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow your career in a fast-paced, innovative environment with exciting opportunities for professional development and learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture long-term relationships with prospective and existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery to deeply understand client business challenges and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and demonstrate the Braze platform’s capabilities tailored to customers needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by closing new business and expanding existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;LET’S CONNECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We frequently hire talented Account Executives to join our teams as we continue to expand globally, so we’d love to get to know you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By submitting your details, you\u0026#39;ll be added to our talent pool and considered for current and future Account Executive roles and other similar opportunities. If there’s a match, we will reach out to schedule an introductory call.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8097434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498652,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8097434,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1599","title":" Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-07-30T15:31:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $105,000/year, with an expected On Target Earnings (OTE) between $144,000 and $208,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8097434/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8097449","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498652,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8097449,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1599","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-07-30T15:31:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $117,000/year, with an expected On Target Earnings (OTE) between $158,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8097449/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8349883","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498675,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8349883,"updated_at":"2026-11-03T11:17:24-05:00","requisition_id":"R1600","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-11-03T11:17:24-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $117,000/year, with an expected On Target Earnings (OTE) between $158,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8349883/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8349878","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498675,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8349878,"updated_at":"2026-11-03T11:16:00-05:00","requisition_id":"R1600","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-11-03T11:16:00-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $117,000/year, with an expected On Target Earnings (OTE) between $158,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8349878/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8349858","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498675,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8349858,"updated_at":"2026-11-03T11:13:17-05:00","requisition_id":"R1600","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-11-03T11:13:17-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $105,000/year, with an expected On Target Earnings (OTE) between $144,000 and $208,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8349858/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8075079","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498675,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8075079,"updated_at":"2026-11-03T11:13:14-05:00","requisition_id":"R1600","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-11-03T11:13:14-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $111,000/year, with an expected On Target Earnings (OTE) between $152,000 and $221,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8075079/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8075042","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498652,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8075042,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1599","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-07-30T15:31:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $111,000/year, with an expected On Target Earnings (OTE) between $152,000 and $221,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8075042/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8097447","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3498652,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8097447,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1599","title":"Account Executive, Retail Scale","company_name":"Braze","first_published":"2026-07-30T15:31:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in\u0026amp;nbsp; pursuit of success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing retail or e-commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $74,000 and $117,000/year, with an expected On Target Earnings (OTE) between $158,000 and $232,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8097447/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8301790","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3589515,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8301790,"updated_at":"2026-11-04T12:22:50-05:00","requisition_id":"R1913","title":"Account Executive, Scale","company_name":"Braze","first_published":"2026-10-21T10:59:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8301790/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8129303","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519994,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8129303,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1684","title":"Account Executive, Scale, Financial Services","company_name":"Braze","first_published":"2026-08-13T18:18:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Financial Services team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. Typical deal size ranges from $50K to $500K annually. You will also be responsible for “farming” and managing 8-14 Braze customer accounts alongside our Customer Success team, operating as a trusted commercial and strategic advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a diverse, dynamic, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and a relentless pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including mobilizing distributed, global organizations and accelerating cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to or worked for Financial Services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,000/year, with an expected On Target Earnings (OTE) between $170,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8129303/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8129309","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519994,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8129309,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1684","title":"Account Executive, Scale, Financial Services","company_name":"Braze","first_published":"2026-08-13T18:18:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Financial Services team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. Typical deal size ranges from $50K to $500K annually. You will also be responsible for “farming” and managing 8-14 Braze customer accounts alongside our Customer Success team, operating as a trusted commercial and strategic advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a diverse, dynamic, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and a relentless pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including mobilizing distributed, global organizations and accelerating cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to or worked for Financial Services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $112,000/year, with an expected On Target Earnings (OTE) between $170,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8129309/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8129299","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519994,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8129299,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1684","title":"Account Executive, Scale, Financial Services","company_name":"Braze","first_published":"2026-08-13T18:18:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Financial Services team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. Typical deal size ranges from $50K to $500K annually. You will also be responsible for “farming” and managing 8-14 Braze customer accounts alongside our Customer Success team, operating as a trusted commercial and strategic advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a diverse, dynamic, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and a relentless pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including mobilizing distributed, global organizations and accelerating cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to or worked for Financial Services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $106,000/year, with an expected On Target Earnings (OTE) between $160,000 and $212,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8129299/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8128627","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3519994,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8128627,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1684","title":"Account Executive, Scale, Financial Services","company_name":"Braze","first_published":"2026-08-13T18:18:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Financial Services team, you will own the full sales cycle from prospecting to closing to renewals. You’ll be working as a relentless “hunter” to identify, prioritize, reach out, and ultimately close new business. Typical deal size ranges from $50K to $500K annually. You will also be responsible for “farming” and managing 8-14 Braze customer accounts alongside our Customer Success team, operating as a trusted commercial and strategic advisor as they look to Braze to grow and scale their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a diverse, dynamic, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but we are united by a commitment to mutual collaboration, a growth mindset, and a relentless pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3-5 years of New Business sales experience selling SaaS solutions that involve technically integrated products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to help buyers navigate large SaaS investments, including mobilizing distributed, global organizations and accelerating cycles. Among many stakeholders, you identify and influence key people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)\u0026amp;nbsp; and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to or worked for Financial Services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $100,000/year, with an expected On Target Earnings (OTE) between $160,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8128627/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8157337","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3530570,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8157337,"updated_at":"2026-11-02T16:29:35-05:00","requisition_id":"R1739","title":"Account Executive, Scale, MEGS","company_name":"Braze","first_published":"2026-09-04T14:45:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $105,000/year, with an expected On Target Earnings (OTE) between $134,000 and $189,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8157337/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8180534","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3530570,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8180534,"updated_at":"2026-11-02T16:30:51-05:00","requisition_id":"R1739","title":"Account Executive, Scale, MEGS","company_name":"Braze","first_published":"2026-09-04T14:45:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $70,000 and $110,000/year, with an expected On Target Earnings (OTE) between $140,000 and $199,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8180534/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8180530","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3530570,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8180530,"updated_at":"2026-11-02T16:30:09-05:00","requisition_id":"R1739","title":"Account Executive, Scale, MEGS","company_name":"Braze","first_published":"2026-09-04T14:45:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $63,000 and $99,000/year, with an expected On Target Earnings (OTE) between $126,000 and $179,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8180530/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8180540","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3530570,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8180540,"updated_at":"2026-11-02T16:31:16-05:00","requisition_id":"R1739","title":"Account Executive, Scale, MEGS","company_name":"Braze","first_published":"2026-09-04T14:45:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, this role is a SaaS Sales \u0026quot;Hunter\u0026quot; who thrives on chasing and closing new business in the high-octane world of \u0026lt;strong\u0026gt;Media, Entertainment, Gaming, and Sports (MEGS)\u0026lt;/strong\u0026gt;. You will be at the forefront of how modern audiences stream content, play games, support their favorite teams, and consume digital culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a quota-carrying closing role. You know how to capture the imagination of fast-moving digital-first brands, showing them how Braze turns live game moments, launching new releases, and viral trends into real-time, highly personalized fan engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Stronger fit exists with candidates who have experience working with growth-stage to mid-sized companies, and who thrive in the hands-on, high-agility culture of an enterprise sales team. Ideally, your product sales experience focuses on non-ERP solutions. Selling analytics, CRM, marketing automation, digital media publishing, gaming tech, or content marketing solutions is the ultimate fit. Prior experience collaborating with Marketing/Sales Enablement to shape lead generation strategy is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about Digital Culture:\u0026lt;/strong\u0026gt; You love and understand what keeps modern consumers engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS Sales Specialist:\u0026lt;/strong\u0026gt; Proven track record in SaaS sales; specific exposure to Mobile or Marketing Technology is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Storyteller:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and presentation skills—able to pitch creative, high-impact engagement strategies to dynamic creative and growth leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Savvy Navigator:\u0026lt;/strong\u0026gt; Intermediate-to-advanced knowledge of MS Office Suite and Salesforce.com CRM. Demonstrated ability to rapidly learn new cloud applications and sales enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Natural Connector:\u0026lt;/strong\u0026gt; A true networker in daily life through social channels and industry networks, deeply up-to-date on mobile app ecosystems and digital engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategist:\u0026lt;/strong\u0026gt; Proven success navigating scaling companies and complex organizations, with an instinct for identifying decision-makers and accelerating the buying process for enterprise SaaS solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Prior experience in a fast-paced, high-growth technology company or startup environment is a major plus.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $70,000 and $110,000/year, with an expected On Target Earnings (OTE) between $140,000 and $199,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8180540/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8167589","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3534654,"location":{"name":"Mexico"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8167589,"updated_at":"2026-11-03T09:57:25-05:00","requisition_id":"R1757","title":"Account Executive, Scale - Mexico and Central America","company_name":"Braze","first_published":"2026-08-31T15:25:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;5\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;As a pivotal member of our Scale segment, you will manage the entire commercial journey. We are looking for a dedicated hunter who thrives on identifying, nurturing, and finalizing new client partnerships. Success in this position requires a versatile sales expert who can architect intricate, large-scale agreements while maintaining the disciplined momentum needed for high-velocity, consistent transaction cycles. You will engage with senior leadership across Product, Marketing, and Engineering to showcase our platform’s competitive advantages. Joining our collaborative environment, you will use inventive commercial strategies and a bias for action to hit consistent revenue milestones.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7\u0026quot;\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;8\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;8,0,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Prospect and Build Pipeline:\u0026lt;/strong\u0026gt; Systematically research, prioritize, and engage target accounts to build and own your sales pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,1,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;8,1,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Execute Dual Sales Motions:\u0026lt;/strong\u0026gt; Balance complex strategic deals with high-velocity transactional sales across the territory.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,2,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;8,2,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Architect Strategic Deals:\u0026lt;/strong\u0026gt; Lead deep discovery, quantify client pain points, build ROI business cases, and align executive stakeholders around platform investments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,3,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;8,3,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Co-Sell with Partners:\u0026lt;/strong\u0026gt; Collaborate with regional and global partners, including systems integrators, marketing agencies, and technology alliances, to source opportunities and accelerate buying cycles.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,4,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;8,4,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Forecast and Manage Pipeline:\u0026lt;/strong\u0026gt; Accurately forecast revenue, maintain data hygiene in Salesforce, and achieve quarterly quota targets.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;10\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,0,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Track Record in SaaS:\u0026lt;/strong\u0026gt; Proven background in direct field sales selling technically integrated B2B SaaS solutions. Experience in MarTech, CRM, Marketing Automation, or Analytics is a strong plus.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,1,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,1,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;New Business Hunter:\u0026lt;/strong\u0026gt; Proactive mindset with a consistent track record of generating your own opportunities and closing new logos.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,2,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,2,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Strategic Deal Execution:\u0026lt;/strong\u0026gt; Skilled in structuring and negotiating multi-stakeholder commercial contracts, navigating complex procurement cycles, and closing large investments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,3,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,3,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Partner Collaboration:\u0026lt;/strong\u0026gt; Experience leveraging agency and tech partner ecosystems throughout the sales cycle to source and co-sell deals.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,4,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,4,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Consultative Communication:\u0026lt;/strong\u0026gt; Value-first communication style with the ability to translate complex technical architectures into tangible business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,5,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,5,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Analytical Approach:\u0026lt;/strong\u0026gt; Data-driven mindset to refine sales tactics, adapt to market dynamics, and navigate modern enterprise buying journeys.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,6,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,6,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Language Proficiency:\u0026lt;/strong\u0026gt; Business fluency in Spanish and English is required for regional execution and global stakeholder collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,6,0\u0026quot;\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":245332,"name":"Remote - Mexico","location":null,"child_ids":[],"parent_id":215155}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8167589/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8079466","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3500373,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8079466,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1607","title":"Account Executive, Scale (Thailand and Vietnam market)","company_name":"Braze","first_published":"2026-07-22T23:17:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years experience selling, renewing and expanding SaaS solutions to clients in a variety of different verticals in the mid-market, commercial or enterprise segment. Ideally, this experience will include collaboration with Customer Success, Business Development, and Marketing teams’ into the lead generation process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work with Braze’s high growth potential clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is an opportunity to bring your skills as a consultant, business analyst, project manager and sales professional to work with leading brands and expand your knowledge of cross-channel consumer engagement, mobile marketing automation, APIs, analytics and AI Decisioning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a field sales role that routinely requires travel for onsite customer engagement, resulting in a majority of time spent out of the office meeting with and selling to existing customers. Your focus market (although not limited to) will be the \u0026lt;strong\u0026gt;Thailand and Vietnam market\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a relevant closing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the AI, mobile, web and Customer Engagement space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intimate knowledge of the \u0026lt;strong\u0026gt;Thailand and Vietnam\u0026lt;/strong\u0026gt; technology landscape and network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams and at customer/prospect/partner events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to prospect into target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to handle multiple competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hunter mentality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Workspace suite of productivity tools and Claude/Gemini\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;CORE OBJECTIVES\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly net new and retention revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently generate robust pipeline in support of these targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships in order to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate customer feedback to the Braze product and leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Business Development, Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent Product knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Success \u0026amp;amp; Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8079466/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170904","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3536305,"location":{"name":"Dubai"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170904,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1760","title":"Account Executive, SMB","company_name":"Braze","first_published":"2026-09-23T04:33:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for a SaaS sales professional with a track record of both acquiring net-new business and expanding commercial relationships within existing customer accounts . The ideal candidate will have at least 1 year experience in a quota carrying role selling SaaS Solutions to SMB clients where typical deal size ranges from $30K - $150k+/year.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideally, the candidate’s product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1hnp50f\u0026quot; data-start=\u0026quot;721\u0026quot; data-end=\u0026quot;804\u0026quot;\u0026gt;4–5 years’ total sales experience, ideally with 2–3 years in an AE / closing role\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;y6q93t\u0026quot; data-start=\u0026quot;807\u0026quot; data-end=\u0026quot;854\u0026quot;\u0026gt;Full-cycle SaaS / technology sales experience\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;18w468z\u0026quot; data-start=\u0026quot;857\u0026quot; data-end=\u0026quot;907\u0026quot;\u0026gt;Experience selling to SMB / commercial customers\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;c7bz7w\u0026quot; data-start=\u0026quot;910\u0026quot; data-end=\u0026quot;1015\u0026quot;\u0026gt;Experience selling across the MENAT market, with experience in \u0026lt;strong data-start=\u0026quot;975\u0026quot; data-end=\u0026quot;1006\u0026quot;\u0026gt;Saudi Arabia and/or the UAE\u0026lt;/strong\u0026gt; required\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;lyhvgy\u0026quot; data-start=\u0026quot;1018\u0026quot; data-end=\u0026quot;1063\u0026quot;\u0026gt;At least 1 year physically based in the UAE\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;160a0p9\u0026quot; data-start=\u0026quot;1066\u0026quot; data-end=\u0026quot;1149\u0026quot;\u0026gt;Proven track record of closing deals, generating pipeline and acquiring new logos\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1vcfxzp\u0026quot; data-start=\u0026quot;1152\u0026quot; data-end=\u0026quot;1201\u0026quot;\u0026gt;Experience expanding existing customer accounts\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;dzg3xi\u0026quot; data-start=\u0026quot;1204\u0026quot; data-end=\u0026quot;1262\u0026quot;\u0026gt;Strong hunter mentality and commercially driven approach\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ft537v\u0026quot; data-start=\u0026quot;1265\u0026quot; data-end=\u0026quot;1307\u0026quot;\u0026gt;Fluent English and conversational Arabic\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;8cn3lx\u0026quot; data-start=\u0026quot;1310\u0026quot; data-end=\u0026quot;1362\u0026quot;\u0026gt;Strong presentation and value-based selling skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1l72627\u0026quot; data-start=\u0026quot;1365\u0026quot; data-end=\u0026quot;1409\u0026quot;\u0026gt;Experience using Salesforce or another CRM\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1hhybm\u0026quot; data-start=\u0026quot;1412\u0026quot; data-end=\u0026quot;1486\u0026quot;\u0026gt;Experience selling to Marketing and/or Technology stakeholders is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;8pkp8n\u0026quot; data-start=\u0026quot;1489\u0026quot; data-end=\u0026quot;1547\u0026quot;\u0026gt;MarTech, customer engagement or CRM experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;mg5kvd\u0026quot; data-start=\u0026quot;1550\u0026quot; data-end=\u0026quot;1605\u0026quot;\u0026gt;Startup / high-growth technology experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":109278,"name":"Dubai","location":"Dubai","child_ids":[],"parent_id":209830}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170904/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8212005","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552826,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8212005,"updated_at":"2026-11-04T16:24:35-05:00","requisition_id":"R1822","title":"Account Manager, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-17T15:52:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $100,000/year, with an expected On Target Earnings (OTE) between $170,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8212005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8212006","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552826,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8212006,"updated_at":"2026-11-04T16:24:47-05:00","requisition_id":"R1822","title":"Account Manager, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-17T15:52:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $70,000 and $87,500/year, with an expected On Target Earnings (OTE) between $140,000 and $175,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8212006/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209139","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552826,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209139,"updated_at":"2026-11-04T16:23:51-05:00","requisition_id":"R1822","title":"Account Manager, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-17T15:52:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $92,500/year, with an expected On Target Earnings (OTE) between $150,000 and $185,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209139/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8211991","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552826,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8211991,"updated_at":"2026-11-04T16:24:23-05:00","requisition_id":"R1822","title":"Account Manager, Emerging Enterprise","company_name":"Braze","first_published":"2026-09-17T15:52:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web, and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $100,000/year, with an expected On Target Earnings (OTE) between $170,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8211991/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8132272","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3521411,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8132272,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1694","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-08-20T06:12:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Braze ANZ Account Management team drives commercial growth and retention across our existing customer base. In this enterprise role you will act as the senior commercial owner of our largest and most complex customers in the region, operating as a strategic partner to the executives who set their engagement agenda. You will orchestrate teams across Braze to convert product adoption into measurable business outcomes, and turn those outcomes into multi year commercial growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own commercial strategy and performance for a portfolio of Braze\u0026#39;s largest enterprise customers in ANZ, with full accountability for renewal, expansion and long term revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and sustain relationships at C suite and functional leadership level, positioning Braze as a strategic partner\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi thread across business units, brands and markets so that coverage holds through stakeholder change and reorganisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Solutions Consulting, Services and Partners to run joint account plans and executive business reviews that connect Braze performance to enterprise business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex commercial negotiations, including multi year, multi product and consumption based structures, working with Deal Desk, Legal and Finance through formal procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the commercial case for expansion, translating usage data, whitespace mapping and maturity assessment into proposals that stand up to executive and finance scrutiny\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate retention risk early, using account health, adoption signals and stakeholder mapping to protect the base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed quarterly and annual expansion and retention targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate renewal and expansion forecasts, with a clear view of deal progression, risk, timing and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Braze executive sponsorship, aligning senior sponsors to the accounts where they carry the most weight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer meetings virtually and in person, with regular domestic and occasional international travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are a commercially minded enterprise Account Manager who is credible in the boardroom and rigorous in the detail. You have a proven record of growing and defending large SaaS accounts, you are comfortable navigating complex organisations and long procurement cycles, and you thrive in a high performance, cross functional environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive experience in SaaS sales, account management or similar, with demonstrated success driving revenue growth, retention and strategic value for enterprise customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5 years owning complex enterprise relationships end to end, including full accountability for renewals, upsell and expansion across multi product, multi brand or multi region portfolios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing portfolios or individual accounts with annual contract values from 500K to 2M+\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success negotiating multi year enterprise agreements through procurement, legal and finance, including commercial restructures and consumption based models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence at C suite level, with a clear track record of value based selling and enterprise account growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the Martech, Adtech or broader CX space is highly regarded, including CRM, marketing automation, customer analytics, email or content marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial and financial fluency, with the ability to build ROI and value cases that survive executive scrutiny\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaborator with a proven ability to work across Customer Success, Services, Marketing, Partnerships and Sales to drive customer outcomes and commercial impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator, a confident presenter, persuasive writer and trusted relationship builder with strong verbal, written and numerical fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organisational discipline, comfortable holding several complex commercial cycles in motion at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter with a high level of accountability, drive and commercial judgement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8132272/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8138346","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3521411,"location":{"name":"Australia"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8138346,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1694","title":"Account Manager, Enterprise","company_name":"Braze","first_published":"2026-08-20T06:13:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Braze ANZ Account Management team drives commercial growth and retention across our existing customer base. In this enterprise role you will act as the senior commercial owner of our largest and most complex customers in the region, operating as a strategic partner to the executives who set their engagement agenda. You will orchestrate teams across Braze to convert product adoption into measurable business outcomes, and turn those outcomes into multi year commercial growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own commercial strategy and performance for a portfolio of Braze\u0026#39;s largest enterprise customers in ANZ, with full accountability for renewal, expansion and long term revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and sustain relationships at C suite and functional leadership level, positioning Braze as a strategic partner\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi thread across business units, brands and markets so that coverage holds through stakeholder change and reorganisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Solutions Consulting, Services and Partners to run joint account plans and executive business reviews that connect Braze performance to enterprise business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex commercial negotiations, including multi year, multi product and consumption based structures, working with Deal Desk, Legal and Finance through formal procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the commercial case for expansion, translating usage data, whitespace mapping and maturity assessment into proposals that stand up to executive and finance scrutiny\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate retention risk early, using account health, adoption signals and stakeholder mapping to protect the base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed quarterly and annual expansion and retention targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate renewal and expansion forecasts, with a clear view of deal progression, risk, timing and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Braze executive sponsorship, aligning senior sponsors to the accounts where they carry the most weight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer meetings virtually and in person, with regular domestic and occasional international travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are a commercially minded enterprise Account Manager who is credible in the boardroom and rigorous in the detail. You have a proven record of growing and defending large SaaS accounts, you are comfortable navigating complex organisations and long procurement cycles, and you thrive in a high performance, cross functional environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive experience in SaaS sales, account management or similar, with demonstrated success driving revenue growth, retention and strategic value for enterprise customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5 years owning complex enterprise relationships end to end, including full accountability for renewals, upsell and expansion across multi product, multi brand or multi region portfolios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing portfolios or individual accounts with annual contract values from 500K to 2M+\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success negotiating multi year enterprise agreements through procurement, legal and finance, including commercial restructures and consumption based models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence at C suite level, with a clear track record of value based selling and enterprise account growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the Martech, Adtech or broader CX space is highly regarded, including CRM, marketing automation, customer analytics, email or content marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial and financial fluency, with the ability to build ROI and value cases that survive executive scrutiny\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaborator with a proven ability to work across Customer Success, Services, Marketing, Partnerships and Sales to drive customer outcomes and commercial impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator, a confident presenter, persuasive writer and trusted relationship builder with strong verbal, written and numerical fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organisational discipline, comfortable holding several complex commercial cycles in motion at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter with a high level of accountability, drive and commercial judgement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8138346/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131845","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3521218,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131845,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1695","title":"Account Manager, Scale","company_name":"Braze","first_published":"2026-08-20T06:13:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Braze ANZ Account Management team drives commercial growth and retention across our existing customer base. In this role you will own a portfolio of established mid market customers, operating as a commercial partner who helps them mature their use of Braze and convert that maturity into growth. Success comes from breadth and rhythm, knowing your book well enough to spot where value is stalling and where the next opportunity sits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a portfolio of mid market customers across ANZ, with full accountability for renewal, upsell and cross sell\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritise ruthlessly across the book, directing time and executive attention to the accounts where growth or risk is most material\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate your own expansion pipeline through usage analysis, whitespace mapping and maturity assessment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build durable relationships with marketing, CRM and digital leadership, and multi thread beyond a single champion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success to run account plans and business reviews that connect Braze performance to customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop tailored commercial proposals and lead renewal and expansion negotiations to close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify retention risk early using adoption signals, account health and stakeholder change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed quarterly expansion and retention targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasts with a clear view of deal progression, risk and timing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build repeatable plays that hold across a larger book rather than one off approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer meetings virtually and in person, with regular domestic and occasional international travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are a commercially minded Account Manager who enjoys running a busy book and knows where the growth is hiding in it. You have a proven record of expanding SaaS accounts, you are comfortable owning a number in a fast moving environment, and you work well across functions..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive experience in SaaS sales, account management or similar, with demonstrated success driving revenue growth and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3 years owning SaaS customer relationships end to end, including accountability for renewals, upsell and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing portfolios with annual contract values from 150K to 500K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of consistently exceeding commercial targets in fast paced, high growth environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build relationships and sell value to senior marketing, CRM and digital stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the Martech, Adtech or broader CX space is highly regarded, including CRM, marketing automation, customer analytics, email or content marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaborator with a proven ability to work across Customer Success, Services, Marketing, Partnerships and Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator, a confident presenter, persuasive writer and trusted relationship builder with strong verbal, written and numerical fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organisational and time management skills, comfortable managing competing priorities across a broad portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter with a high level of accountability, drive and commercial acumen\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131845/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8302809","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3589914,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8302809,"updated_at":"2026-11-02T17:36:27-05:00","requisition_id":"R1917","title":"Atlassian Administrator II","company_name":"Braze","first_published":"2026-10-21T12:12:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for an Atlassian Administrator who is organized, customer-focused, and excited to build deeper expertise across Jira, Jira Service Management, Confluence, and the broader Atlassian Cloud ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will support the day-to-day administration and operation of Braze’s Atlassian platforms, helping teams work more effectively through reliable configuration, responsive support, clear documentation, and thoughtful automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will serve as a key point of contact for Atlassian requests across the business, supporting everything from access and permissions to workflows, project configuration, JSM queues, dashboards, reporting, and troubleshooting. You will work closely with our Lead Atlassian Solutions Engineer to ensure changes are implemented consistently and in accordance with Braze’s platform governance and change management standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also contribute to larger initiatives including platform cleanup, workflow consolidation, service management improvements, automation, ScriptRunner development, and Braze’s growing use of Atlassian Rovo and AI agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy solving problems, helping users, improving systems, and continuing to develop your technical skills in a large Atlassian Cloud environment, we’d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You’ll support the operation and continued improvement of Braze’s Atlassian ecosystem, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Administration and User Support:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the day-to-day request queue for Jira, Jira Service Management, and Confluence, resolving configuration, access, reporting, and usability issues while keeping stakeholders informed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Jira and JSM Configuration:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Configure and maintain projects, workflows, screens, custom fields, issue types, request types, queues, SLAs, forms, permission schemes, notification schemes, and customer portals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation and Operational Efficiency:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain Jira Automation rules that reduce manual work, improve consistency, and support repeatable business processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Rovo and AI Enablement:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support and improve Rovo agents by maintaining instructions and knowledge sources, troubleshooting unexpected behavior, testing new use cases, and gathering feedback from users.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting and Visibility:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create and troubleshoot JQL queries, filters, dashboards, and reports that provide teams with visibility into workload, service performance, and operational trends.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Governance and Access Management:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage users, groups, roles, and permissions while supporting license reviews, access reviews, change management, and documentation requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Documentation and Enablement:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain platform documentation, knowledge articles, and training materials, including async walkthroughs that help teams self-service common Atlassian tasks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Improvement Initiatives:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Lead Atlassian Solutions Engineer on project rollouts, workflow consolidation, JSM improvements, platform cleanup, application integrations, and other initiatives that improve the scalability and usability of the Atlassian environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and manage incoming Atlassian administration requests, prioritizing work based on business impact and urgency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and maintain Jira, Jira Service Management, and Confluence configurations across projects, workflows, fields, permissions, queues, forms, SLAs, portals, spaces, and templates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage users, groups, roles, and access while supporting periodic license and access reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and troubleshoot JQL queries, filters, dashboards, and operational reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain Jira Automation rules for well-defined administrative and business use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support existing Rovo agents and assist with the creation, testing, and rollout of new agents and AI-enabled workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot Atlassian Marketplace applications and coordinate with vendors or Atlassian Support when escalation is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Test configuration changes in non-production environments before implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain clear documentation for configurations, processes, and recurring administrative tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create training materials and async walkthroughs that enable teams to use Atlassian tools effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with ScriptRunner administration by reviewing, testing, troubleshooting, and making guided updates to existing scripts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support larger Atlassian initiatives under the direction of the Lead Atlassian Solutions Engineer, taking on increasing ownership as your technical experience grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 3 to 5 years of hands-on experience administering Jira and Confluence in a business environment, preferably using Atlassian Cloud.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have working knowledge of Jira Service Management, including request types, queues, SLAs, forms, and customer portals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable writing JQL and creating filters, dashboards, and operational reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Jira Automation and understand how automation can improve repeatability and reduce administrative effort.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have exposure to ScriptRunner through reading, testing, troubleshooting, or modifying existing scripts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Atlassian Rovo and AI-enabled workflows, including experience with Rovo Search, Rovo Chat, or configuring Rovo agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable troubleshooting platform issues and working through problems methodically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communicator who documents changes clearly and can explain technical concepts to non-technical users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and comfortable working directly with teams across different functions and levels of technical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized and able to manage competing requests while distinguishing true business urgency from less critical work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated to continue developing deeper expertise in Atlassian administration, automation, scripting, and solution design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working within established change management, governance, and documentation standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Bonus\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Atlassian certifications such as ACP-120 Jira Administration for Cloud or ACP-220 Confluence Administration for Cloud.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting ITSM or ITIL-aligned service management processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Atlassian Guard, SSO, SCIM provisioning, or enterprise identity management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Jira or Confluence REST APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience writing prompts or agent instructions and refining them based on user feedback and observed results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting experience with Groovy, Python, JavaScript, or similar languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with adjacent enterprise platforms such as Slack, Okta, or Google Workspace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-growth SaaS or technology environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8302809/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8232749","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3562038,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8232749,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"10185","title":"Business Development Representative","company_name":"Braze","first_published":"2026-09-25T07:07:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではメルカリ、タイミー、コスモ石油、マネーフォワード、freee、サンリオ、ミスミ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE DO \u0026amp;amp; WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ビジネスデベロップメント（インサイドセールス）は、大企業企業（エンタープライズ）、および中堅中小企業（コマーシャル）に対し、様々なデータを活用し、市場分析をしながら、理想的と思われるターゲットを見つけ出し、電話、メール、SNS、ダイレクトメールなどを活用し、案件の種を発掘します。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR は、経営幹部や役職者の方とビジネス、およびマーケティング上の課題についてハイレベルな会話を行います。望ましい人物像は目標志向で達成欲が強く、几帳面で細かいところまで粘り強く、チームと常にポジティブな姿勢で対話し、自分のマネジャーやリーダーからの指示がなくとも、セルフスターターで意欲を持って業務に望める人材です。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;このポジションは直販営業としての昇進機会があり、個人の業績によりインセンティブが支払われます。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;標準のオペレーションやプロセスを学習し、実行し、新たな案件を見つけ出す。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;営業とチームを組み、戦略を立て、実行し、高い生産性の維持に向け継続的に改善する。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ターゲット企業の経営幹部、役職者を案件に関与させる。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ビジネスニーズについて経営幹部、役職者とのディスカッションの場を設ける。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;興味を持った見込み顧客のパイプラインを管理、および維持する。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMツールを活用、特定の市場セグメントや業種を調査する。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;コーチャブルであること。改善に対して前向きで、耳障りなことにも耳を傾ける意思がある。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;自信があり、雄弁であること。事前準備をこなし、常に勉強している。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;私は「できる」という姿勢。自身の権利を優先する姿勢の方はお勧めできません。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;何事も全力で、自分の実力と力量を証明したい。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;(Nice to have) Salesforceの利用経験\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;(Nice to have) アプリ、ウェブサイト構築経験やコーディング経験\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;WorkStyling 全拠点アクセス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;オフィスの Drinks \u0026amp;amp; Snacks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8232749/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8021977","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3477719,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8021977,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1522","title":"Business Development Representative","company_name":"Braze","first_published":"2026-06-24T12:43:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Scale BDR on the General Business team is the engine behind Braze\u0026#39;s mid-market growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with up to 1,000 employees, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at either Chicago or Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into mid-market accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your own meetings, bringing in internal stakeholders as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Scale BDR is to generate the volume and value of deals required to hit quota, and bring great new brands to Braze. The commission plan is uncapped, so once you hit quota, you can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We encourage candidates early in their sales career to apply training and ramp support is built into this role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8021977/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8026505","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3477719,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8026505,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1522","title":"Business Development Representative","company_name":"Braze","first_published":"2026-06-24T12:43:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Scale BDR on the General Business team is the engine behind Braze\u0026#39;s mid-market growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with up to 1,000 employees, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at either Chicago or Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into mid-market accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your own meetings, bringing in internal stakeholders as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a Scale BDR is to generate the volume and value of deals required to hit quota, and bring great new brands to Braze. The commission plan is uncapped, so once you hit quota, you can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We encourage candidates early in their sales career to apply training and ramp support is built into this role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8026505/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8303843","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3590354,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8303843,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1921","title":"Business Development Representative","company_name":"Braze","first_published":"2026-10-21T06:45:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8303843/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8303845","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3590355,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8303845,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1920","title":"Business Development Representative","company_name":"Braze","first_published":"2026-10-21T06:44:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8303845/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8243115","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3566698,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8243115,"updated_at":"2026-11-04T05:04:38-05:00","requisition_id":"R1862","title":"Business Development Representative","company_name":"Braze","first_published":"2026-10-05T08:11:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8243115/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8243113","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3566696,"location":{"name":"Dubai"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8243113,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1852","title":"Business Development Representative","company_name":"Braze","first_published":"2026-10-05T05:26:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 1 year BDR experience in the tech industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Arabic language skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":109278,"name":"Dubai","location":"Dubai","child_ids":[],"parent_id":209830}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8243113/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8222430","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3558583,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8222430,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1843","title":"Business Development Representative","company_name":"Braze","first_published":"2026-09-22T19:56:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8222430/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8333866","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3602319,"location":{"name":"Remote - Mexico"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8333866,"updated_at":"2026-11-04T11:58:35-05:00","requisition_id":"R1953","title":"Business Development Representative, BDR ","company_name":"Braze","first_published":"2026-10-29T13:17:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Enterprise BDR in the LATAM team is the engine behind Braze’s large company growth. You’ll partner with Account Executives to identify, engage, and qualify prospects at companies with 5,000+ employees, helping leading B2C brands discover how Braze can transform their customer engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact role based in Mexico City. While initially remote, this position may transition to a hybrid work model in the future. You’ll blend volume-driven outreach with personalized, consultative prospecting, researching strategic accounts, crafting relevant messaging, and creating opportunities that directly fuel Braze’s regional pipeline across LATAM.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Main responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Outbound Prospecting:\u0026lt;/strong\u0026gt; Prospect into Enterprise (5,000+ employees) target accounts across key industries such as retail, media, fintech, and travel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Meeting Generation:\u0026lt;/strong\u0026gt; Generate qualified meetings for the Enterprise AE team through multi-channel outbound outreach (email, phone, LinkedIn, video).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Research:\u0026lt;/strong\u0026gt; Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Collaboration:\u0026lt;/strong\u0026gt; Partner closely with Account Executives and marketing to develop territory strategies and prioritize high-potential accounts across the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM \u0026amp;amp; Data Hygiene:\u0026lt;/strong\u0026gt; Maintain accurate activity, prospecting notes, and pipeline data in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly qualified meeting and pipeline targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency, volume, and thoughtful personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product and industry knowledge to speak credibly about Braze’s value proposition to executive prospects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospecting \u0026amp;amp; Sales Background:\u0026lt;/strong\u0026gt; Proven track record in outbound prospecting within sales, business development, or high-activity customer-facing roles. Experience in Enterprise SaaS or complex sales environments is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Flexibility:\u0026lt;/strong\u0026gt; Based in or near Mexico City, comfortable working remotely initially with openness to transitioning to a hybrid setup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Language Proficiency:\u0026lt;/strong\u0026gt; Fluency in both Spanish and English (written and verbal) is required to engage prospects and collaborate with global stakeholders. Fluency in Portuguese is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-Discipline \u0026amp;amp; Autonomy:\u0026lt;/strong\u0026gt; Highly organized and self-motivated, with the ability to manage high-volume outreach, prioritize tasks, and maintain strong performance across remote/hybrid environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills:\u0026lt;/strong\u0026gt; Strong written and verbal communication; ability to craft compelling, concise outreach and articulate value clearly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coachability \u0026amp;amp; Growth Mindset:\u0026lt;/strong\u0026gt; Eager to learn, open to feedback, and driven to iterate quickly to improve sales techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilience:\u0026lt;/strong\u0026gt; Comfortable with rejection, persistent, and motivated by ambitious targets and healthy competition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Tool Familiarity:\u0026lt;/strong\u0026gt; Genuine curiosity in MarTech, SaaS, and customer engagement. Hands-on experience with Salesforce, Outreach, Salesloft, or similar sales tech is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY JOIN\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Career Path:\u0026lt;/strong\u0026gt; Structured progression toward Senior BDR and Account Executive (AE) roles with dedicated leadership coaching and enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High Impact \u0026amp;amp; Visibility:\u0026lt;/strong\u0026gt; Partner directly with regional AEs and GTM leadership; your contribution directly impacts Braze’s growth in LATAM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Culture:\u0026lt;/strong\u0026gt; Inclusive, supportive team environment focused on shared wins, continuous learning, and peer development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Compensation:\u0026lt;/strong\u0026gt; Competitive base salary plus uncapped commission tied directly to qualified meetings and pipeline generation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Mexico City (Remote with potential future transition to Hybrid)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":245332,"name":"Remote - Mexico","location":null,"child_ids":[],"parent_id":215155}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8333866/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8276040","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3580629,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8276040,"updated_at":"2026-11-04T05:05:26-05:00","requisition_id":"R1897","title":"Business Development Representative, Enterprise","company_name":"Braze","first_published":"2026-10-13T06:47:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8276040/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8285494","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525174,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8285494,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1719","title":"Customer Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-10-15T11:38:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Braze Customer Account Executive, you will be responsible for managing and growing existing relationships within our customer base. You will own specific customer relationships and serve as the account lead. You will work closely with cross-functional teams, including Customer Success, Solutions Consulting, Services and Product, to drive account growth, retention, and overall customer satisfaction. This role requires a strong understanding of the digital marketing ecosystem, customer engagement solutions, complex organizations and the ability to build long-term relationships in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a defined set of customer relationships, including managing all expansion and renewal activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships and joint business vision to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create comprehensive strategies to retain existing business with clear roadmap of joint business value and ongoing growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with cross-functional partners to secure contract renewals and ensure there is a unified account vision and value story across all touchpoints\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nurture and close account expansion deals including upsell, cross-sell, and net new lines of business\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate and activate internal executive stakeholders to operationalize multi-threaded account alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate and evangelize customer feedback to Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and manage complex technology architecture knowledge within book of business including awareness of competitive threats and critical partnership strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewal targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Customer Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain and grow Braze and Braze Ecosystem product knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish deep knowledge of accounts across all areas (onboarding, success, commercials, procurement, legal, org structure, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage, develop whitespace analysis and identify growth opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly whitespace mapping to increase revenue predictability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Customer Success and OTS to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles, 5+ years of experience closing and/or managing global relationships with large and complex strategic customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research account(s), develop a point of view (POV) on the value your technology can drive for the account, and prioritize global client needs to maximize revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level business acumen and proven ability to establish credibility as a trusted advisor at the top levels of an organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to develop retention strategies to protect client relationship and grow partnership in highly competitive environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience in owning and presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle high-demand clients and multiple competing priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, Clari, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, creativity, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,500 and $191,000/year, with an expected On Target Earnings (OTE) between $243,000 and $347,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8285494/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8146089","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525174,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8146089,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1719","title":"Customer Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-10-15T11:37:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Braze Customer Account Executive, you will be responsible for managing and growing existing relationships within our customer base. You will own specific customer relationships and serve as the account lead. You will work closely with cross-functional teams, including Customer Success, Solutions Consulting, Services and Product, to drive account growth, retention, and overall customer satisfaction. This role requires a strong understanding of the digital marketing ecosystem, customer engagement solutions, complex organizations and the ability to build long-term relationships in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a defined set of customer relationships, including managing all expansion and renewal activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships and joint business vision to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create comprehensive strategies to retain existing business with clear roadmap of joint business value and ongoing growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with cross-functional partners to secure contract renewals and ensure there is a unified account vision and value story across all touchpoints\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nurture and close account expansion deals including upsell, cross-sell, and net new lines of business\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate and activate internal executive stakeholders to operationalize multi-threaded account alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate and evangelize customer feedback to Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and manage complex technology architecture knowledge within book of business including awareness of competitive threats and critical partnership strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewal targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Customer Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain and grow Braze and Braze Ecosystem product knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish deep knowledge of accounts across all areas (onboarding, success, commercials, procurement, legal, org structure, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage, develop whitespace analysis and identify growth opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly whitespace mapping to increase revenue predictability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Customer Success and OTS to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles, 5+ years of experience closing and/or managing global relationships with large and complex strategic customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research account(s), develop a point of view (POV) on the value your technology can drive for the account, and prioritize global client needs to maximize revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level business acumen and proven ability to establish credibility as a trusted advisor at the top levels of an organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to develop retention strategies to protect client relationship and grow partnership in highly competitive environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience in owning and presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle high-demand clients and multiple competing priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, Clari, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, creativity, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $115,500 and $181,000/year, with an expected On Target Earnings (OTE) between $231,000 and $329,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8146089/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8285481","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525174,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8285481,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1719","title":"Customer Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-10-15T11:37:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Braze Customer Account Executive, you will be responsible for managing and growing existing relationships within our customer base. You will own specific customer relationships and serve as the account lead. You will work closely with cross-functional teams, including Customer Success, Solutions Consulting, Services and Product, to drive account growth, retention, and overall customer satisfaction. This role requires a strong understanding of the digital marketing ecosystem, customer engagement solutions, complex organizations and the ability to build long-term relationships in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a defined set of customer relationships, including managing all expansion and renewal activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships and joint business vision to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create comprehensive strategies to retain existing business with clear roadmap of joint business value and ongoing growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with cross-functional partners to secure contract renewals and ensure there is a unified account vision and value story across all touchpoints\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nurture and close account expansion deals including upsell, cross-sell, and net new lines of business\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate and activate internal executive stakeholders to operationalize multi-threaded account alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate and evangelize customer feedback to Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and manage complex technology architecture knowledge within book of business including awareness of competitive threats and critical partnership strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewal targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Customer Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain and grow Braze and Braze Ecosystem product knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish deep knowledge of accounts across all areas (onboarding, success, commercials, procurement, legal, org structure, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage, develop whitespace analysis and identify growth opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly whitespace mapping to increase revenue predictability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Customer Success and OTS to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles, 5+ years of experience closing and/or managing global relationships with large and complex strategic customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research account(s), develop a point of view (POV) on the value your technology can drive for the account, and prioritize global client needs to maximize revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level business acumen and proven ability to establish credibility as a trusted advisor at the top levels of an organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to develop retention strategies to protect client relationship and grow partnership in highly competitive environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience in owning and presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle high-demand clients and multiple competing priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, Clari, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, creativity, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,500 and $171,500/year, with an expected On Target Earnings (OTE) between $219,000 and $312,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8285481/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8285499","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3525174,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8285499,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1719","title":"Customer Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-10-15T11:38:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Braze Customer Account Executive, you will be responsible for managing and growing existing relationships within our customer base. You will own specific customer relationships and serve as the account lead. You will work closely with cross-functional teams, including Customer Success, Solutions Consulting, Services and Product, to drive account growth, retention, and overall customer satisfaction. This role requires a strong understanding of the digital marketing ecosystem, customer engagement solutions, complex organizations and the ability to build long-term relationships in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a defined set of customer relationships, including managing all expansion and renewal activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop commercial relationships and joint business vision to increase Braze utilization and value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create comprehensive strategies to retain existing business with clear roadmap of joint business value and ongoing growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with cross-functional partners to secure contract renewals and ensure there is a unified account vision and value story across all touchpoints\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nurture and close account expansion deals including upsell, cross-sell, and net new lines of business\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate and activate internal executive stakeholders to operationalize multi-threaded account alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate and evangelize customer feedback to Braze product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and manage complex technology architecture knowledge within book of business including awareness of competitive threats and critical partnership strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewal targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-department collaboration, including but not limited to Customer Success, Sales, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain and grow Braze and Braze Ecosystem product knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish deep knowledge of accounts across all areas (onboarding, success, commercials, procurement, legal, org structure, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze customer product usage, develop whitespace analysis and identify growth opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly whitespace mapping to increase revenue predictability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Customer Success and OTS to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles, 5+ years of experience closing and/or managing global relationships with large and complex strategic customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research account(s), develop a point of view (POV) on the value your technology can drive for the account, and prioritize global client needs to maximize revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level business acumen and proven ability to establish credibility as a trusted advisor at the top levels of an organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to develop retention strategies to protect client relationship and grow partnership in highly competitive environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and stand-up presentation skills, with experience in owning and presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle high-demand clients and multiple competing priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, Clari, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination, creativity, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,500 and $191,000/year, with an expected On Target Earnings (OTE) between $243,000 and $347,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8285499/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324960","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598677,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324960,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1937","title":"Customer Success Platform Administrator","company_name":"Braze","first_published":"2026-10-26T13:02:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Systems team builds and operates the internal platforms that power Braze\u0026#39;s Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users. Customer Success is the primary user today, and Gainsight is expanding to support additional CX teams. As our Gainsight Administrator, you will be the hands-on technical execution layer for the platform, working alongside our CX Business Systems Analyst to turn CX strategy into scalable, well-governed system configuration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer and maintain: Serve as the hands-on technical administrator for Gainsight, working alongside the CX Business Systems Analyst on configuration standards, data integrity, user and permission management for both internal and external users, and admin documentation, ensuring the platform remains scalable and reliable for 200+ users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and solution: Design, build, and maintain C360/R360 layouts, Scorecards and health models, CTAs, Playbooks, and Success Plans that operationalize CX engagement models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate workflows: Build and maintain Rules Engine jobs, scheduled runs, and Journey Orchestrator programs, and troubleshoot rule and data-load failures so automated health, lifecycle, and outreach workflows stay accurate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and maintain AI features: Set up and tune Gainsight\u0026#39;s AI capabilities, such as Copilot prompts and Key Definitions, and the Skills that guide Claude’s use of the Gainsight MCP, keeping both aligned as new builds and enhancements roll out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report and visualize: Develop and maintain dashboards and reports for leadership, managers, and end users across health, adoption, usage, renewals, and sentiment, with accuracy and actionability, as well as reporting on internal Gainsight adoption and engagement to inform enablement and platform improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage data and integrations: Use Data Designer and Rules to ingest, transform, and merge data for reporting and automations; partner with Salesforce admins and Data teams on Gainsight integrations with Salesforce and Snowflake; and manage field mappings, schema changes, sync troubleshooting, and data quality and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support security and compliance: Partner with IT, Security, and GRC on access controls, integration authentication, and security reviews for new connectors and AI capabilities, ensuring customer data is handled appropriately across internal and external users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver net-new build: Contribute hands-on to the Gainsight roadmap, including new health-scoring models, CTAs and playbooks, dashboards, data integrations, and AI capabilities that support new and existing CX use cases, and lead QA and UAT through to release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally: Work with the CX Business Systems Analyst / Technical Project Manager team and CX Operations, who gather and shape requirements, and provide the hands-on-keyboard administration and execution to deliver them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run and support: Manage ongoing support and hypercare, monitor system performance, evaluate and apply new Gainsight platform releases, and maintain admin documentation, release logs, configuration inventories, and technical guidance for the platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in Customer Experience or Customer Success Operations, Systems Administration, or Revenue Operations, including 2+ years of hands-on Gainsight administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on expertise across Rules Engine, Data Designer, C360/R360, Scorecards and health scoring, CTAs, Playbooks, Success Plans, Journey Orchestrator, and Gainsight reporting and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Salesforce data models and the Gainsight and Salesforce integration, with comfort troubleshooting data syncs and load failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate shaped requirements into scalable, well-documented system configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills, with a track record of data-quality and governance discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who partners effectively across CX, Operations, and technical teams. Strong written and verbal English language skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple initiatives in parallel, with varying priorities and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer intelligence, sentiment, or early-warning signal tooling (for example, StaircaseAI), or the ability to ramp on it quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Customer Success Platforms other than Gainsight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gainsight NXT Administrator certification (Level 2 or 3)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting up and managing Staircase AI integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Snowflake and SQL, plus exposure to integration tooling and REST APIs/JSON\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Gainsight AI capabilities such as Copilot, including prompt and key-term configuration, and emerging connectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting multiple business segments or partner and reseller models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning Gainsight alongside an operations or systems-analyst partner in a mid-to-large SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Administrator certification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $117,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $83,000 and $130,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324960/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324950","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598677,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324950,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1937","title":"Customer Success Platform Administrator","company_name":"Braze","first_published":"2026-10-26T13:02:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Systems team builds and operates the internal platforms that power Braze\u0026#39;s Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users. Customer Success is the primary user today, and Gainsight is expanding to support additional CX teams. As our Gainsight Administrator, you will be the hands-on technical execution layer for the platform, working alongside our CX Business Systems Analyst to turn CX strategy into scalable, well-governed system configuration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer and maintain: Serve as the hands-on technical administrator for Gainsight, working alongside the CX Business Systems Analyst on configuration standards, data integrity, user and permission management for both internal and external users, and admin documentation, ensuring the platform remains scalable and reliable for 200+ users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and solution: Design, build, and maintain C360/R360 layouts, Scorecards and health models, CTAs, Playbooks, and Success Plans that operationalize CX engagement models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate workflows: Build and maintain Rules Engine jobs, scheduled runs, and Journey Orchestrator programs, and troubleshoot rule and data-load failures so automated health, lifecycle, and outreach workflows stay accurate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and maintain AI features: Set up and tune Gainsight\u0026#39;s AI capabilities, such as Copilot prompts and Key Definitions, and the Skills that guide Claude’s use of the Gainsight MCP, keeping both aligned as new builds and enhancements roll out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report and visualize: Develop and maintain dashboards and reports for leadership, managers, and end users across health, adoption, usage, renewals, and sentiment, with accuracy and actionability, as well as reporting on internal Gainsight adoption and engagement to inform enablement and platform improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage data and integrations: Use Data Designer and Rules to ingest, transform, and merge data for reporting and automations; partner with Salesforce admins and Data teams on Gainsight integrations with Salesforce and Snowflake; and manage field mappings, schema changes, sync troubleshooting, and data quality and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support security and compliance: Partner with IT, Security, and GRC on access controls, integration authentication, and security reviews for new connectors and AI capabilities, ensuring customer data is handled appropriately across internal and external users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver net-new build: Contribute hands-on to the Gainsight roadmap, including new health-scoring models, CTAs and playbooks, dashboards, data integrations, and AI capabilities that support new and existing CX use cases, and lead QA and UAT through to release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally: Work with the CX Business Systems Analyst / Technical Project Manager team and CX Operations, who gather and shape requirements, and provide the hands-on-keyboard administration and execution to deliver them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run and support: Manage ongoing support and hypercare, monitor system performance, evaluate and apply new Gainsight platform releases, and maintain admin documentation, release logs, configuration inventories, and technical guidance for the platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in Customer Experience or Customer Success Operations, Systems Administration, or Revenue Operations, including 2+ years of hands-on Gainsight administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on expertise across Rules Engine, Data Designer, C360/R360, Scorecards and health scoring, CTAs, Playbooks, Success Plans, Journey Orchestrator, and Gainsight reporting and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Salesforce data models and the Gainsight and Salesforce integration, with comfort troubleshooting data syncs and load failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate shaped requirements into scalable, well-documented system configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills, with a track record of data-quality and governance discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who partners effectively across CX, Operations, and technical teams. Strong written and verbal English language skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple initiatives in parallel, with varying priorities and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer intelligence, sentiment, or early-warning signal tooling (for example, StaircaseAI), or the ability to ramp on it quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Customer Success Platforms other than Gainsight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gainsight NXT Administrator certification (Level 2 or 3)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting up and managing Staircase AI integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Snowflake and SQL, plus exposure to integration tooling and REST APIs/JSON\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Gainsight AI capabilities such as Copilot, including prompt and key-term configuration, and emerging connectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting multiple business segments or partner and reseller models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning Gainsight alongside an operations or systems-analyst partner in a mid-to-large SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Administrator certification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,000 and $130,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $92,000 and $144,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324950/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324953","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598677,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324953,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1937","title":"Customer Success Platform Administrator","company_name":"Braze","first_published":"2026-10-26T13:02:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Systems team builds and operates the internal platforms that power Braze\u0026#39;s Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users. Customer Success is the primary user today, and Gainsight is expanding to support additional CX teams. As our Gainsight Administrator, you will be the hands-on technical execution layer for the platform, working alongside our CX Business Systems Analyst to turn CX strategy into scalable, well-governed system configuration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer and maintain: Serve as the hands-on technical administrator for Gainsight, working alongside the CX Business Systems Analyst on configuration standards, data integrity, user and permission management for both internal and external users, and admin documentation, ensuring the platform remains scalable and reliable for 200+ users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and solution: Design, build, and maintain C360/R360 layouts, Scorecards and health models, CTAs, Playbooks, and Success Plans that operationalize CX engagement models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate workflows: Build and maintain Rules Engine jobs, scheduled runs, and Journey Orchestrator programs, and troubleshoot rule and data-load failures so automated health, lifecycle, and outreach workflows stay accurate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and maintain AI features: Set up and tune Gainsight\u0026#39;s AI capabilities, such as Copilot prompts and Key Definitions, and the Skills that guide Claude’s use of the Gainsight MCP, keeping both aligned as new builds and enhancements roll out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report and visualize: Develop and maintain dashboards and reports for leadership, managers, and end users across health, adoption, usage, renewals, and sentiment, with accuracy and actionability, as well as reporting on internal Gainsight adoption and engagement to inform enablement and platform improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage data and integrations: Use Data Designer and Rules to ingest, transform, and merge data for reporting and automations; partner with Salesforce admins and Data teams on Gainsight integrations with Salesforce and Snowflake; and manage field mappings, schema changes, sync troubleshooting, and data quality and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support security and compliance: Partner with IT, Security, and GRC on access controls, integration authentication, and security reviews for new connectors and AI capabilities, ensuring customer data is handled appropriately across internal and external users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver net-new build: Contribute hands-on to the Gainsight roadmap, including new health-scoring models, CTAs and playbooks, dashboards, data integrations, and AI capabilities that support new and existing CX use cases, and lead QA and UAT through to release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally: Work with the CX Business Systems Analyst / Technical Project Manager team and CX Operations, who gather and shape requirements, and provide the hands-on-keyboard administration and execution to deliver them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run and support: Manage ongoing support and hypercare, monitor system performance, evaluate and apply new Gainsight platform releases, and maintain admin documentation, release logs, configuration inventories, and technical guidance for the platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in Customer Experience or Customer Success Operations, Systems Administration, or Revenue Operations, including 2+ years of hands-on Gainsight administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on expertise across Rules Engine, Data Designer, C360/R360, Scorecards and health scoring, CTAs, Playbooks, Success Plans, Journey Orchestrator, and Gainsight reporting and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Salesforce data models and the Gainsight and Salesforce integration, with comfort troubleshooting data syncs and load failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate shaped requirements into scalable, well-documented system configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills, with a track record of data-quality and governance discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who partners effectively across CX, Operations, and technical teams. Strong written and verbal English language skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple initiatives in parallel, with varying priorities and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer intelligence, sentiment, or early-warning signal tooling (for example, StaircaseAI), or the ability to ramp on it quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Customer Success Platforms other than Gainsight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gainsight NXT Administrator certification (Level 2 or 3)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting up and managing Staircase AI integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Snowflake and SQL, plus exposure to integration tooling and REST APIs/JSON\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Gainsight AI capabilities such as Copilot, including prompt and key-term configuration, and emerging connectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting multiple business segments or partner and reseller models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning Gainsight alongside an operations or systems-analyst partner in a mid-to-large SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Administrator certification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $78,000 and $122,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $87,000 and $136,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324953/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324964","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3598677,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324964,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1937","title":"Customer Success Platform Administrator","company_name":"Braze","first_published":"2026-10-26T13:02:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Systems team builds and operates the internal platforms that power Braze\u0026#39;s Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users. Customer Success is the primary user today, and Gainsight is expanding to support additional CX teams. As our Gainsight Administrator, you will be the hands-on technical execution layer for the platform, working alongside our CX Business Systems Analyst to turn CX strategy into scalable, well-governed system configuration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer and maintain: Serve as the hands-on technical administrator for Gainsight, working alongside the CX Business Systems Analyst on configuration standards, data integrity, user and permission management for both internal and external users, and admin documentation, ensuring the platform remains scalable and reliable for 200+ users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and solution: Design, build, and maintain C360/R360 layouts, Scorecards and health models, CTAs, Playbooks, and Success Plans that operationalize CX engagement models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate workflows: Build and maintain Rules Engine jobs, scheduled runs, and Journey Orchestrator programs, and troubleshoot rule and data-load failures so automated health, lifecycle, and outreach workflows stay accurate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and maintain AI features: Set up and tune Gainsight\u0026#39;s AI capabilities, such as Copilot prompts and Key Definitions, and the Skills that guide Claude’s use of the Gainsight MCP, keeping both aligned as new builds and enhancements roll out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report and visualize: Develop and maintain dashboards and reports for leadership, managers, and end users across health, adoption, usage, renewals, and sentiment, with accuracy and actionability, as well as reporting on internal Gainsight adoption and engagement to inform enablement and platform improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage data and integrations: Use Data Designer and Rules to ingest, transform, and merge data for reporting and automations; partner with Salesforce admins and Data teams on Gainsight integrations with Salesforce and Snowflake; and manage field mappings, schema changes, sync troubleshooting, and data quality and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support security and compliance: Partner with IT, Security, and GRC on access controls, integration authentication, and security reviews for new connectors and AI capabilities, ensuring customer data is handled appropriately across internal and external users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver net-new build: Contribute hands-on to the Gainsight roadmap, including new health-scoring models, CTAs and playbooks, dashboards, data integrations, and AI capabilities that support new and existing CX use cases, and lead QA and UAT through to release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally: Work with the CX Business Systems Analyst / Technical Project Manager team and CX Operations, who gather and shape requirements, and provide the hands-on-keyboard administration and execution to deliver them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run and support: Manage ongoing support and hypercare, monitor system performance, evaluate and apply new Gainsight platform releases, and maintain admin documentation, release logs, configuration inventories, and technical guidance for the platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in Customer Experience or Customer Success Operations, Systems Administration, or Revenue Operations, including 2+ years of hands-on Gainsight administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on expertise across Rules Engine, Data Designer, C360/R360, Scorecards and health scoring, CTAs, Playbooks, Success Plans, Journey Orchestrator, and Gainsight reporting and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Salesforce data models and the Gainsight and Salesforce integration, with comfort troubleshooting data syncs and load failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate shaped requirements into scalable, well-documented system configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills, with a track record of data-quality and governance discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who partners effectively across CX, Operations, and technical teams. Strong written and verbal English language skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple initiatives in parallel, with varying priorities and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer intelligence, sentiment, or early-warning signal tooling (for example, StaircaseAI), or the ability to ramp on it quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Customer Success Platforms other than Gainsight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gainsight NXT Administrator certification (Level 2 or 3)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting up and managing Staircase AI integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Snowflake and SQL, plus exposure to integration tooling and REST APIs/JSON\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Gainsight AI capabilities such as Copilot, including prompt and key-term configuration, and emerging connectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting multiple business segments or partner and reseller models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning Gainsight alongside an operations or systems-analyst partner in a mid-to-large SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Administrator certification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$86,000 - CA$134,000/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$95,000 - CA$149,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324964/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324607","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598677,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324607,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1937","title":"Customer Success Platform Administrator","company_name":"Braze","first_published":"2026-10-26T13:02:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Systems team builds and operates the internal platforms that power Braze\u0026#39;s Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users. Customer Success is the primary user today, and Gainsight is expanding to support additional CX teams. As our Gainsight Administrator, you will be the hands-on technical execution layer for the platform, working alongside our CX Business Systems Analyst to turn CX strategy into scalable, well-governed system configuration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer and maintain: Serve as the hands-on technical administrator for Gainsight, working alongside the CX Business Systems Analyst on configuration standards, data integrity, user and permission management for both internal and external users, and admin documentation, ensuring the platform remains scalable and reliable for 200+ users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and solution: Design, build, and maintain C360/R360 layouts, Scorecards and health models, CTAs, Playbooks, and Success Plans that operationalize CX engagement models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate workflows: Build and maintain Rules Engine jobs, scheduled runs, and Journey Orchestrator programs, and troubleshoot rule and data-load failures so automated health, lifecycle, and outreach workflows stay accurate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and maintain AI features: Set up and tune Gainsight\u0026#39;s AI capabilities, such as Copilot prompts and Key Definitions, and the Skills that guide Claude’s use of the Gainsight MCP, keeping both aligned as new builds and enhancements roll out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report and visualize: Develop and maintain dashboards and reports for leadership, managers, and end users across health, adoption, usage, renewals, and sentiment, with accuracy and actionability, as well as reporting on internal Gainsight adoption and engagement to inform enablement and platform improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage data and integrations: Use Data Designer and Rules to ingest, transform, and merge data for reporting and automations; partner with Salesforce admins and Data teams on Gainsight integrations with Salesforce and Snowflake; and manage field mappings, schema changes, sync troubleshooting, and data quality and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support security and compliance: Partner with IT, Security, and GRC on access controls, integration authentication, and security reviews for new connectors and AI capabilities, ensuring customer data is handled appropriately across internal and external users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver net-new build: Contribute hands-on to the Gainsight roadmap, including new health-scoring models, CTAs and playbooks, dashboards, data integrations, and AI capabilities that support new and existing CX use cases, and lead QA and UAT through to release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally: Work with the CX Business Systems Analyst / Technical Project Manager team and CX Operations, who gather and shape requirements, and provide the hands-on-keyboard administration and execution to deliver them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run and support: Manage ongoing support and hypercare, monitor system performance, evaluate and apply new Gainsight platform releases, and maintain admin documentation, release logs, configuration inventories, and technical guidance for the platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in Customer Experience or Customer Success Operations, Systems Administration, or Revenue Operations, including 2+ years of hands-on Gainsight administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on expertise across Rules Engine, Data Designer, C360/R360, Scorecards and health scoring, CTAs, Playbooks, Success Plans, Journey Orchestrator, and Gainsight reporting and dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Salesforce data models and the Gainsight and Salesforce integration, with comfort troubleshooting data syncs and load failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate shaped requirements into scalable, well-documented system configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills, with a track record of data-quality and governance discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who partners effectively across CX, Operations, and technical teams. Strong written and verbal English language skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple initiatives in parallel, with varying priorities and dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer intelligence, sentiment, or early-warning signal tooling (for example, StaircaseAI), or the ability to ramp on it quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing Customer Success Platforms other than Gainsight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gainsight NXT Administrator certification (Level 2 or 3)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting up and managing Staircase AI integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Snowflake and SQL, plus exposure to integration tooling and REST APIs/JSON\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Gainsight AI capabilities such as Copilot, including prompt and key-term configuration, and emerging connectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting multiple business segments or partner and reseller models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning Gainsight alongside an operations or systems-analyst partner in a mid-to-large SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Administrator certification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,000 and $130,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $92,000 and $144,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324607/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8264994","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3576116,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8264994,"updated_at":"2026-11-04T11:44:55-05:00","requisition_id":"R1889","title":"CX Operations Analyst","company_name":"Braze","first_published":"2026-10-08T16:12:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a CX Operations Analyst, you will play a vital role in enhancing the operational efficiency of the CX Operations team at Braze. Reporting to the Manager, CX Operations, you will be responsible for providing essential support in day-to-day operations, ensuring the accuracy of Customer and Customer Success CRM data, and supporting several strategic business initiatives. Your strong analytical capabilities and executive presence will be crucial in translating complex data into actionable leadership insights, automating workflows, and maintaining scalable operations. The ideal candidate is a high-performing self-starter who possesses exceptional communication skills, thrives in a fast-paced environment, and is passionate about leveraging data and technology to optimize customer engagement and retention.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Internal Operational Support:\u0026lt;/strong\u0026gt; Provide timely and effective day-to-day operational support required to drive value to both internal and external customers of CX Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Territory Strategy \u0026amp;amp; Org Migrations:\u0026lt;/strong\u0026gt; Partner with CX Operations team and CS Leadership to design equitable account territories, conduct weekly data audits to fix discrepancies, and execute hierarchy changes in the CRM within the SLA timeframe to ensure zero reporting downtime.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process Adherence and Improvement:\u0026lt;/strong\u0026gt; Independently audit and identify opportunities for process improvements, system automation, and operational efficiency within existing CX \u0026amp;amp; renewals workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Insights:\u0026lt;/strong\u0026gt; Translate CRM Account data into clear reports and dashboards for CX Management to highlight visibility for strategic decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Maintain CX Data Hygiene:\u0026lt;/strong\u0026gt; Take full ownership of the accuracy and completeness of CRM and CSP data, establishing standards and records needed for scalable, auditable processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational AI Optimization:\u0026lt;/strong\u0026gt; Identify opportunities to integrate AI tools such as Gemini and Claude into daily operations to automate routine tasks, accelerate data analysis, and maximize productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Documentation Creation:\u0026lt;/strong\u0026gt; Lead the creation of clear process documentation and drive enablement programs to train internal CX \u0026amp;amp; Operations teams on business-critical workflows and tool adoption.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Attention to Detail:\u0026lt;/strong\u0026gt; High level of accuracy in managing platform configurations and customer data. With a vigilance in ensuring compliance with customer contracts and internal policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders clearly and concisely.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration:\u0026lt;/strong\u0026gt; Ability to work effectively within a team and across departments across different initiatives and incentives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Management:\u0026lt;/strong\u0026gt; Ability to manage multiple tasks and prioritize effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Efficiency:\u0026lt;/strong\u0026gt; Strong organizational skills to handle various requests and platform configurations against competing urgencies and timeframes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Literacy:\u0026lt;/strong\u0026gt; Proficient in leveraging AI tools (Gemini, Claude, etc) to enhance personal productivity and accelerate problem solving while maintaining high standards for output accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability:\u0026lt;/strong\u0026gt; Flexibility to adapt to changing customer requirements and platform updates with the ability to learn new tools and technologies quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ethical Standards:\u0026lt;/strong\u0026gt; Commitment to maintaining high ethical standards in managing customer data and platform access. Ensuring compliance with company policies and industry regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem Solving:\u0026lt;/strong\u0026gt; Strong analytical skills to identify and resolve issues efficiently. Ability to think critically and provide innovative solutions to improve processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Management:\u0026lt;/strong\u0026gt; Ability to maintain accurate records and documentation of customer instances and feature access while understanding data privacy and security best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in customer operations, support, sales operations, revenue operations, or business operations, preferably within a SaaS or tech environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on proficiency with CRM platforms, with Salesforce strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced proficiency in Google Sheets and/or Microsoft Excel (including pivot tables, vlookups, and data manipulation).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging Generative AI tools to build operational efficiencies, automate workflows, and optimize personal productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills in English, with the ability to explain complex operational and technical concepts clearly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently with high autonomy while collaborating effectively with global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Customer Engagement platforms or the Braze platform is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8264994/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7668561","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3374988,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":"Engineering","value_type":"single_select"}],"id":7668561,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1175","title":"Data Scientist II (AI Deployment)","company_name":"Braze","first_published":"2026-03-13T11:32:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: Proven track record as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical expertise: proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering best practices: you write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have skills: experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer collaborator: comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial problem-solver: you identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learner: you stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: able to explain complex technical ideas persuasively to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7668561/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8312678","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3594246,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8312678,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1927","title":"Deal Execution Analyst","company_name":"Braze","first_published":"2026-10-26T08:26:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to the Sales Team and subject matter expert on all Deal Desk processes, best practices, and systems (e.g. Salesforce, DealHub, DocuSign, Conga Composer)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the Sales Team in building non-standard or complex orders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with administrative tasks including managing Salesforce for data integrity, updating accounts, editing reports, assistance with customer consumption and overage tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the Sales Team with contract signature process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional departments to learn business needs and help facilitate the deal process (e.g. structuring deals/contracts, approvals, and order management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review deals for accurate terms, billing information and pricing to ensure that data included in contracts aligns with Braze\u0026#39;s internal systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 1-3 years of experience in a Sales Operations/Deal Desk or related role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are proficient in Excel and Google Sheets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM systems like Salesforce.com\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re a team player who loves to collaborate cross-functionally and globally to support the broader team\u0026#39;s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven ability to build strong, collaborative working relationships with internal stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re an innate problem solver with an enthusiastic \u0026quot;roll up your sleeves\u0026quot; mentality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re extremely organized and able to work on both long-term projects and requests that require a quick turnaround\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working at a B2B SaaS business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Admin experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with DocuSign, Conga Composer, DealHub and/or a CPQ tool\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8312678/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8301722","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3589493,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8301722,"updated_at":"2026-11-04T11:48:32-05:00","requisition_id":"R1916","title":"Digital Marketing Lead, Programmatic \u0026 Media","company_name":"Braze","first_published":"2026-10-20T13:03:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking for a programmatic and media buying lead to build and execute our programmatic display and media buying strategy. As a key member of our Global Digital Marketing team, you will work alongside colleagues based in diverse regions. Reporting to the Senior Director of Global Digital Marketing, this role will collaborate with cross-functional marketing teams to develop and execute display and media buys that are part of holistic, multifaceted global campaigns.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role will be hands-on-keyboard executing programmatic campaigns and managing paid media buys across AMER, LATAM, EMEA, and APAC; you will be responsible for launching, optimizing, and reporting on display and media buy performance. Your primary focus will be generating pipeline and optimizing pipe-to-spend ratios through targeting optimizations, A/B split testing, vendor testings, and landing page optimizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has experience running global programmatic display campaigns and buying global media (including OOH, Content Syndication, Dedicated emails, etc.). You operate with a data-driven mindset and thrive in a fast-paced, dynamic environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Plan and purchase multiple types of paid media inventory: content syndication, dedicated emails, Out of Home (OOH), CTV, podcast ads, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with media partners, including DSPs, SSPs, and publishers. Negotiate favorable terms and stay informed about new opportunities and advertising solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and optimize programmatic display campaigns efficiently using DV360, including audience targeting, bid strategies, creative assets, and real-time performance analysis to maximize ROI and reach the target audience effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage the advertising strategy for the ABM programmatic display platform, Demandbase, to drive engagement with target accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work within Google Tag Manager to efficiently manage and deploy essential tracking tags and ensure accurate data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the internal brand team on creative briefs for display and paid media deliverables. Collaborate with the content marketing team for new, diverse assets to put into market via paid media.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record running global paid media campaigns with an emphasis on media buying and managing programmatic display across AMER, EMEA, LATAM, and APAC. Demonstrated ability to successfully manage localized programmatic display ads in international markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Publisher \u0026amp;amp; Vendor Management:\u0026lt;/strong\u0026gt; Experience negotiating with and managing digital publishers globally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;DSP \u0026amp;amp; Platform Expertise:\u0026lt;/strong\u0026gt; Experience using DV360, The Trade Desk, 6sense, Demandbase, or other programmatic DSPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Budget Management:\u0026lt;/strong\u0026gt; Experience managing six-figure quarterly budgets and making data-informed decisions on budget allocation based on performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Creative Operations:\u0026lt;/strong\u0026gt; Experience managing creative production for display ads and paid media placements in partnership with brand and content teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Skills:\u0026lt;/strong\u0026gt; Hands-on experience working with Google Tag Manager for tracking tags and data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Key Soft Skills:\u0026lt;/strong\u0026gt; Excellent written, verbal, and visual communication skills with strong attention to detail; demonstrated critical thinking and decision-making skills to navigate obstacles and resolve issues quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;B2B SaaS or prior agency experience is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Languages:\u0026lt;/strong\u0026gt; English \u0026amp;amp; Portuguese fluency required; strong written and verbal English skills are essential. Spanish fluency is a plus. #LI-Hybrid\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8301722/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8197642","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3547783,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8197642,"updated_at":"2026-11-02T16:40:35-05:00","requisition_id":"R1812","title":"Director, Applied AI Architects","company_name":"Braze","first_published":"2026-09-16T17:11:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About the Role\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Braze is making AI the default way of working across the company. Our Applied AI Architects are forward-deployed practitioners who combine domain judgment with hands-on build capability: they embed with business teams, treat employees as users and workflows as product surfaces, and ship working agents on shared infrastructure. The function runs in two tracks. GTM Architects are permanently embedded in the GTM organization, each owning a portion of a customer and prospect lifecycle that spans Marketing, Sales, Customer Success, and Support; when they address friction in one stage, they work the surrounding levers holistically, mapping how those functions connect today and how AI could connect them better. G\u0026amp;amp;A Architects rotate across corporate functions like Finance, People, Legal, and Operations, driving each cohort to self-sufficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead this team. That means defining how a new role category operates, owning the portfolio of engagements across the business, and answering for the outcomes: adoption that persists, workflows that measurably improve, and committed bets that read out in business metrics like sales ramp time, quota capacity, and competitive win rate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You will carry enough build and field surface yourself to keep your judgment current, while your primary output is the team: who they are, where they embed, what they ship, and whether it works. You inherit the hiring manager seat for all Architect roles, a unified interview loop, and an operating model with real momentum. What the function becomes from there is yours to shape, in close partnership with our Director of Applied AI Product, the CIO and CTO organizations, and the leaders of the functions your team serves.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;What You\u0026#39;ll Do\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the team.\u0026lt;/strong\u0026gt; Close the open Architect reqs across both tracks (GTM and G\u0026amp;amp;A), then own onboarding, development, and performance for a team of senior, highly autonomous ICs operating in a role category that barely exists in the market. Define what good looks like and what the career path is.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the engagement portfolio.\u0026lt;/strong\u0026gt; Decide where Architects embed, what they prioritize, and when they rotate or scale back. Balance permanent GTM surface ownership against rotational G\u0026amp;amp;A engagements. Say no to good ideas so the team ships great ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Answer for the bets.\u0026lt;/strong\u0026gt; Own delivery and measurement of the committed GTM bets (sales ramp time, quota capacity / customer-facing time, competitive win rate) and run the promotion pipeline for G\u0026amp;amp;A candidate bets. Every bet pairs a business outcome with leading indicators; you keep both honest.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run the operating discipline.\u0026lt;/strong\u0026gt; Enforce the engagement lifecycle (discovery, prioritization, readout, design, build, deliver, monitor) and the cohort maturity model. Adoption is the bar: an ignored output is a bug, and your team operates what it ships until it is productized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay hands-on.\u0026lt;/strong\u0026gt; Review agent designs, specs, and output quality at the system level. Carry a build surface of your own. Your field and build credibility is what earns the team its seat in pipeline reviews and functional staff meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compound through the platform.\u0026lt;/strong\u0026gt; Partner with the Director of Applied AI Product to move field-proven patterns into shared infrastructure, and to feed field reality back into platform requirements, evaluation criteria, and measurement frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the executive interface.\u0026lt;/strong\u0026gt; Negotiate embed agreements with CRO and CBO leadership and functional executives, represent the function\u0026#39;s results and roadmap to senior leadership, and protect your team\u0026#39;s focus when demand outstrips capacity, which it will.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Write the playbook.\u0026lt;/strong\u0026gt; The role category is being defined in real time across the industry. Document what works, publish it internally, and make Braze a reference point for how a scaled SaaS company runs applied AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Who You Are\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A proven leader of senior technical ICs.\u0026lt;/strong\u0026gt; You have built and led high-autonomy teams: forward-deployed engineering, solutions consulting or architecture, field engineering, or an applied AI/ML group. You know how to manage outcomes without hovering, and how to coach people more specialized than you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A builder with current hands.\u0026lt;/strong\u0026gt; You have personally built AI agents, automations, or LLM-powered tools that changed how real work gets done, and you can evaluate someone else\u0026#39;s system design, retrieval logic, and output quality without an interpreter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Credible in the field.\u0026lt;/strong\u0026gt; You have spent real time in or alongside the commercial motion of a B2B SaaS company. You can sit in a pipeline review, an EBR, or a functional leadership meeting and have the room take you seriously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A portfolio operator.\u0026lt;/strong\u0026gt; You think in terms of impact, feasibility, and sequencing across many competing demands, and you can defend your prioritization to executives who wanted a different answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fluent in measurement.\u0026lt;/strong\u0026gt; You can design a baseline, argue a leading indicator, dollarize an efficiency gain, and tell the difference between a metric that proves a mechanism and one that flatters a narrative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A zero-to-one leader.\u0026lt;/strong\u0026gt; You have stood up a function, practice, or team where no playbook existed, and you are comfortable being accountable for results while the ground is still moving.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Minimum Requirements\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional experience spanning GTM-adjacent technical work (solutions consulting/architecture, field or forward-deployed engineering, technical GTM strategy) and hands-on building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years leading senior individual contributors, with evidence you developed and retained them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience building AI-powered tools, agents, or workflows that transformed real work, with concrete examples you can speak to in depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of standing up a new team, practice, or function and scaling it past your own personal capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level communication and stakeholder management, including negotiating priorities with senior leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience defining and defending business-impact measurement for a technical team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Bonus Points\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have led forward-deployed engineering or applied AI teams at a model lab, an AI-native company, or a scaled enterprise SaaS business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have shipped with modern agentic tooling (Claude, Claude Code, Cursor, custom agent frameworks, MCP-style integrations) and enterprise GTM stacks (Salesforce, Gong, Slack, Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have run engagement- or rotation-based operating models (consulting, embedded product teams, customer zero programs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hired for hard-to-define roles and built interview systems that actually predicted performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Why This Role Matters\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The judgment of a company\u0026#39;s best practitioners has always been its scarcest asset. The technology now exists to encode that judgment into systems that deliver it at scale, and Braze has committed the budget, the executive backing, and the operating model to do it. What the function needs now is the leader who turns a funded plan and a strong first hire into a team the rest of the company builds its expectations around. The window to define this role category, inside Braze and across the industry, is open right now.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $193,000 and $276,000/year, with an expected On Target Earnings (OTE) between $241,000 and $345,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8197642/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8164560","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3532469,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8164560,"updated_at":"2026-11-02T16:46:52-05:00","requisition_id":"R1750","title":"Director, Customer Success, Enterprise","company_name":"Braze","first_published":"2026-09-10T14:56:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Director you will join our department’s senior leadership team to own our entire [Classification] book of business within [Braze geography].\u0026amp;nbsp; You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for continuous improvement including evolving process, reporting, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer\u0026#39;s evolving business and technical goals for using Braze and continuously demonstrate value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing adoption, setting KPIs and success metrics for ROI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for clients in your team’s portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal stakeholders at Braze to design and develop efficient processes and working practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience managing people managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build strong positive relationships with clients and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are known for being a team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more and continuously improving both processes and yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $163,000 and $256,000/year, with an expected On Target Earnings (OTE) between $198,000 and $284,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8164560/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8164546","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3532469,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8164546,"updated_at":"2026-11-02T16:46:21-05:00","requisition_id":"R1750","title":"Director, Customer Success, Enterprise","company_name":"Braze","first_published":"2026-09-10T14:56:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Director you will join our department’s senior leadership team to own our entire [Classification] book of business within [Braze geography].\u0026amp;nbsp; You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for continuous improvement including evolving process, reporting, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer\u0026#39;s evolving business and technical goals for using Braze and continuously demonstrate value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing adoption, setting KPIs and success metrics for ROI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for clients in your team’s portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal stakeholders at Braze to design and develop efficient processes and working practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience managing people managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build strong positive relationships with clients and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are known for being a team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more and continuously improving both processes and yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $181,000 and $285,000/year, with an expected On Target Earnings (OTE) between $220,000 and $315,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8164546/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8162066","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3532469,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8162066,"updated_at":"2026-11-02T16:46:03-05:00","requisition_id":"R1750","title":"Director, Customer Success, Enterprise","company_name":"Braze","first_published":"2026-09-10T14:56:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Director you will join our department’s senior leadership team to own our entire book of business. You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for continuous improvement including evolving process, reporting, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer\u0026#39;s evolving business and technical goals for using Braze and continuously demonstrate value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing adoption, setting KPIs and success metrics for ROI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for clients in your team’s portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal stakeholders at Braze to design and develop efficient processes and working practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience managing people managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build strong positive relationships with clients and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are known for being a team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more and continuously improving both processes and yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $181,000 and $285,000/year, with an expected On Target Earnings (OTE) between $220,000 and $315,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8162066/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8164569","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3532469,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8164569,"updated_at":"2026-11-02T16:47:06-05:00","requisition_id":"R1750","title":"Director, Customer Success, Enterprise","company_name":"Braze","first_published":"2026-09-10T14:56:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Director you will join our department’s senior leadership team to own our entire [Classification] book of business within [Braze geography].\u0026amp;nbsp; You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for continuous improvement including evolving process, reporting, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer\u0026#39;s evolving business and technical goals for using Braze and continuously demonstrate value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing adoption, setting KPIs and success metrics for ROI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a point of escalation for clients in your team’s portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal stakeholders at Braze to design and develop efficient processes and working practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience managing people managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build strong positive relationships with clients and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are known for being a team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You see opportunity and growth in learning more and continuously improving both processes and yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $172,000 and $271,000/year, with an expected On Target Earnings (OTE) between $209,000 and $300,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8164569/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8060682","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060682,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8060682/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8060694","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060694,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$190,000 - CA$240,000/year, with an expected On Target Earnings (OTE) between CA$223,000 - CA$282,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8060694/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8060685","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8060685,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8060685/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8052420","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052420,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8052420/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8049472","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3488709,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8049472,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1559","title":"Director, CX Business Systems ","company_name":"Braze","first_published":"2026-07-13T16:34:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Director, CX Business Systems\u0026amp;nbsp;to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Business Systems Analysts (BSA) and Technical Program Managers (TPM), fostering a culture of innovation, collaboration, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery excellence through iterative shipping, clear acceptance criteria, UAT protocols, and comprehensive documentation (Program Charter, BRDs, FRDs, SOPs) that enable effective system adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with executive stakeholders across the CX domain, translate their objectives into scalable technology strategy, and communicate decisions, tradeoffs, and outcomes transparently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of CX systems initiatives - from initiation and vendor selection through implementation, optimization, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI adoption across the CX technology stack - partner with stakeholders to identify high-impact use cases, evaluate AI-native tooling, and embed AI-driven automation into CX workflows (e.g. case routing, health scoring, lifecycle triggers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-first transformation within the BSA+TPM team by codifying AI workflows into shared practice, setting role-level expectations for AI-enabled work, and scaling capacity and quality through agentic workflows and automated analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data Analytics and Growth Engineering teams to ensure CX systems are built on a reliable data foundation - aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the principal advisor on CX systems, ensuring a cohesive and integrated technology ecosystem cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of emerging CX technologies and industry trends, evaluating their potential application to enhance Braze\u0026#39;s CX capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;vendor relationships for CX technology platforms, optimizing value and service levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor and cross-functional escalations. Drive resolution on contract and scope disputes, capacity and commitment conflicts with delivery partners, and competing prioritization, partnering with CX-Ops to balance urgency with roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the CX systems, their budgets and resources, and make strategic decisions on technology investments and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CX technology transformation roadmap, including active platform rollouts and net-new platform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead work intake governance, OKR definition and feasibility, charter discipline, and capacity planning against roadmap commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Business Systems Delivery \u0026amp;amp; Support teams to ensure seamless technical execution of CX platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent in Information Technology, Computer Science, Engineering, Business, or a related field; MBA is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on CX systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successfully leading CX technology strategy and delivering large-scale technology initiatives, with a deep understanding of project / program management methodologies and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and running new functions within existing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience in Salesforce (Service Cloud, Customer Experience Cloud), and other common CX tools, e.g., Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, data-driven mindset with a hands-on approach - equally comfortable defining the vision and guiding the team through tactical technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and a deep understanding of the end-to-end Post Sales / CX processes for a SaaS business like Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience evaluating and deploying AI solutions in a CX or GTM context - including AI-native SaaS tools, workflow automation, and data-driven decision systems - with the ability to translate business outcomes into technology requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex projects with multiple dependencies and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development methodologies for system enhancements and implementations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Points If You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in one or more core CX technology platforms, e.g. Salesforce, Gainsight, Certinia, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations and API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data warehousing, business intelligence (BI), and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy regulations (e.g. GDPR, CCPA, etc) as they relate to CX/GTM data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $234,000/year with an expected On Target Earnings (OTE) between $217,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8049472/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8226600","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560304,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8226600,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1849","title":"Director, Lifecycle Marketing","company_name":"Braze","first_published":"2026-09-30T15:14:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we use technology to humanize connections between brands and customers. We believe human beings want to be spoken to like human beings, and technology like ours can help brands do that at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;That’s why, as B2B marketers, how we communicate with our existing and potential customers is so important to us. Help shape how we build those connections with our audience—what we say, how we say it, where we say it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will lead the next evolution of Braze’s lifecycle marketing function, building and developing a high-performing team while defining strategies that drive meaningful engagement across both prospect and customer audiences. You will play a critical role in helping customers discover, adopt, and realize value from Braze’s expanding portfolio of products and AI capabilities, connecting product adoption and customer outcomes to long-term retention and growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a strategic, data-driven leader who can translate customer insights and business priorities into innovative, scalable lifecycle programs. You will bring a strong point of view on how personalized experiences, experimentation, and emerging technologies can transform customer engagement, while building the team, capabilities, and operating model needed to bring that vision to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner closely with Product Marketing, Product, Customer Success, Revenue teams, Marketing Operations, and other stakeholders across the business to ensure Lifecycle Marketing is a strategic driver of customer value and business growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and lead the next evolution of Braze’s lifecycle marketing strategy across prospect and customer audiences, establishing a clear vision, priorities, and roadmap that connect engagement to measurable business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and develop a high-performing Lifecycle Marketing team, hiring and onboarding new talent, establishing clear ownership and operating rhythms, and fostering a culture of strategic thinking, innovation, accountability, and continuous growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize lifecycle programs spanning prospect nurturing, customer onboarding, product activation, adoption, engagement, and expansion, creating connected experiences that help audiences progress through their journey with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and scale product adoption strategies that help customers discover, activate, and realize value from Braze’s evolving portfolio of products, with particular emphasis on accelerating adoption of new AI capabilities and translating product innovation into meaningful customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Product Marketing, Customer Success, and Revenue teams to identify adoption barriers, understand customer needs, and develop targeted lifecycle programs that accelerate time-to-value, deepen product engagement, and contribute to stronger retention and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the development of sophisticated audience strategies, segmentation frameworks, and personalized customer journeys, leveraging behavioral, account-level, and product usage data to deliver relevant experiences at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a comprehensive lifecycle measurement framework that connects program performance to business outcomes, including prospect conversion, pipeline contribution, product adoption, customer engagement, retention, and expansion influence. Translate insights into clear recommendations and compelling narratives for senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a rigorous culture of experimentation and continuous optimization, developing testing roadmaps that challenge assumptions, uncover new opportunities, and improve lifecycle performance across audiences, journeys, and channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic leader for Braze-at-Braze initiatives, exploring innovative applications of our own platform and partnering with Product and Product Marketing to demonstrate customer engagement best practices and inform product innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the thoughtful adoption of AI and emerging technologies within Lifecycle Marketing, identifying opportunities to improve personalization, accelerate experimentation, increase operational efficiency, and unlock new approaches to customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Integrated Campaigns, Regional Marketing, and other Demand Generation teams to develop prospect nurture strategies that improve engagement, conversion, and pipeline progression while ensuring alignment with broader go-to-market priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Advocacy and Community teams to create coordinated customer experiences that deepen engagement and reinforce the value customers realize from Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable processes, systems, and cross-functional ways of working that enable the team to execute with excellence, prioritize high-impact initiatives, and continuously evolve its capabilities as the business grows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic, data-driven marketing leader who believes that exceptional customer experiences are fundamental to sustainable business growth. You understand how to translate product innovation into meaningful customer value and how to connect engagement and adoption to measurable retention and expansion outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are equally energized by building teams and building programs. You bring a strong point of view on lifecycle marketing, but also the curiosity, collaboration, and adaptability to shape its future alongside your team and cross-functional partners.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strategic lifecycle leader with a proven track record of developing and scaling programs that drive prospect conversion, product adoption, customer engagement, retention, and expansion within B2B SaaS organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder and people leader who thrives on developing talent, establishing clear priorities, and creating the structure and culture needed for a team to do its best work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A customer-centric marketer who understands the relationship between product adoption, time-to-value, customer outcomes, and long-term retention, and knows how to translate those insights into effective lifecycle strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A highly collaborative leader who excels at building trusted relationships and influencing stakeholders across Marketing, Product, Customer Success, Sales, and Revenue teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical thinker who can connect customer behavior, product usage, and marketing performance to business outcomes, using data to inform strategy, guide investment, and communicate impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curious and innovative marketer who embraces experimentation, challenges conventional approaches, and actively explores how AI and emerging technologies can improve customer engagement and marketing effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic operator who can establish a compelling vision while remaining close enough to execution to guide decisions, solve problems, and ensure high-quality delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in Lifecycle Marketing, Customer Marketing, CRM Marketing, Growth Marketing, or related fields, including experience building and leading high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience developing lifecycle strategies and programs that drive measurable business outcomes across both prospect and customer audiences, ideally within a global B2B SaaS organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SaaS customer journeys, including onboarding, activation, product adoption, engagement, retention, and expansion, with experience translating product capabilities into customer value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing product adoption and engagement programs in partnership with Product, Product Marketing, and Customer Success teams. Familiarity with AI-powered products and evolving SaaS product portfolios is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in audience segmentation, personalization, journey orchestration, experimentation, and lifecycle analytics, with the ability to translate complex data into actionable strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer engagement and marketing automation platforms, including Braze, Marketo, or similar technologies, and a strong understanding of email, in-product messaging, SMS, and other lifecycle channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to establish measurement frameworks, define meaningful KPIs, and communicate lifecycle marketing’s contribution to pipeline, customer value, retention, and business growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication skills, with the ability to articulate strategy, influence senior stakeholders, and bring cross-functional teams together around shared priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency, and team productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $170,000 and $195,500/year, with an expected On Target Earnings (OTE) between $200,000 and $230,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8226600/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8240667","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560304,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8240667,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1849","title":"Director, Lifecycle Marketing","company_name":"Braze","first_published":"2026-09-30T15:14:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we use technology to humanize connections between brands and customers. We believe human beings want to be spoken to like human beings, and technology like ours can help brands do that at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;That’s why, as B2B marketers, how we communicate with our existing and potential customers is so important to us. Help shape how we build those connections with our audience—what we say, how we say it, where we say it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will lead the next evolution of Braze’s lifecycle marketing function, building and developing a high-performing team while defining strategies that drive meaningful engagement across both prospect and customer audiences. You will play a critical role in helping customers discover, adopt, and realize value from Braze’s expanding portfolio of products and AI capabilities, connecting product adoption and customer outcomes to long-term retention and growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a strategic, data-driven leader who can translate customer insights and business priorities into innovative, scalable lifecycle programs. You will bring a strong point of view on how personalized experiences, experimentation, and emerging technologies can transform customer engagement, while building the team, capabilities, and operating model needed to bring that vision to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner closely with Product Marketing, Product, Customer Success, Revenue teams, Marketing Operations, and other stakeholders across the business to ensure Lifecycle Marketing is a strategic driver of customer value and business growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and lead the next evolution of Braze’s lifecycle marketing strategy across prospect and customer audiences, establishing a clear vision, priorities, and roadmap that connect engagement to measurable business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and develop a high-performing Lifecycle Marketing team, hiring and onboarding new talent, establishing clear ownership and operating rhythms, and fostering a culture of strategic thinking, innovation, accountability, and continuous growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize lifecycle programs spanning prospect nurturing, customer onboarding, product activation, adoption, engagement, and expansion, creating connected experiences that help audiences progress through their journey with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and scale product adoption strategies that help customers discover, activate, and realize value from Braze’s evolving portfolio of products, with particular emphasis on accelerating adoption of new AI capabilities and translating product innovation into meaningful customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Product Marketing, Customer Success, and Revenue teams to identify adoption barriers, understand customer needs, and develop targeted lifecycle programs that accelerate time-to-value, deepen product engagement, and contribute to stronger retention and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the development of sophisticated audience strategies, segmentation frameworks, and personalized customer journeys, leveraging behavioral, account-level, and product usage data to deliver relevant experiences at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a comprehensive lifecycle measurement framework that connects program performance to business outcomes, including prospect conversion, pipeline contribution, product adoption, customer engagement, retention, and expansion influence. Translate insights into clear recommendations and compelling narratives for senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a rigorous culture of experimentation and continuous optimization, developing testing roadmaps that challenge assumptions, uncover new opportunities, and improve lifecycle performance across audiences, journeys, and channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic leader for Braze-at-Braze initiatives, exploring innovative applications of our own platform and partnering with Product and Product Marketing to demonstrate customer engagement best practices and inform product innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the thoughtful adoption of AI and emerging technologies within Lifecycle Marketing, identifying opportunities to improve personalization, accelerate experimentation, increase operational efficiency, and unlock new approaches to customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Integrated Campaigns, Regional Marketing, and other Demand Generation teams to develop prospect nurture strategies that improve engagement, conversion, and pipeline progression while ensuring alignment with broader go-to-market priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Advocacy and Community teams to create coordinated customer experiences that deepen engagement and reinforce the value customers realize from Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable processes, systems, and cross-functional ways of working that enable the team to execute with excellence, prioritize high-impact initiatives, and continuously evolve its capabilities as the business grows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic, data-driven marketing leader who believes that exceptional customer experiences are fundamental to sustainable business growth. You understand how to translate product innovation into meaningful customer value and how to connect engagement and adoption to measurable retention and expansion outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are equally energized by building teams and building programs. You bring a strong point of view on lifecycle marketing, but also the curiosity, collaboration, and adaptability to shape its future alongside your team and cross-functional partners.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strategic lifecycle leader with a proven track record of developing and scaling programs that drive prospect conversion, product adoption, customer engagement, retention, and expansion within B2B SaaS organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder and people leader who thrives on developing talent, establishing clear priorities, and creating the structure and culture needed for a team to do its best work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A customer-centric marketer who understands the relationship between product adoption, time-to-value, customer outcomes, and long-term retention, and knows how to translate those insights into effective lifecycle strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A highly collaborative leader who excels at building trusted relationships and influencing stakeholders across Marketing, Product, Customer Success, Sales, and Revenue teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical thinker who can connect customer behavior, product usage, and marketing performance to business outcomes, using data to inform strategy, guide investment, and communicate impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curious and innovative marketer who embraces experimentation, challenges conventional approaches, and actively explores how AI and emerging technologies can improve customer engagement and marketing effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic operator who can establish a compelling vision while remaining close enough to execution to guide decisions, solve problems, and ensure high-quality delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in Lifecycle Marketing, Customer Marketing, CRM Marketing, Growth Marketing, or related fields, including experience building and leading high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience developing lifecycle strategies and programs that drive measurable business outcomes across both prospect and customer audiences, ideally within a global B2B SaaS organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SaaS customer journeys, including onboarding, activation, product adoption, engagement, retention, and expansion, with experience translating product capabilities into customer value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing product adoption and engagement programs in partnership with Product, Product Marketing, and Customer Success teams. Familiarity with AI-powered products and evolving SaaS product portfolios is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in audience segmentation, personalization, journey orchestration, experimentation, and lifecycle analytics, with the ability to translate complex data into actionable strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer engagement and marketing automation platforms, including Braze, Marketo, or similar technologies, and a strong understanding of email, in-product messaging, SMS, and other lifecycle channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to establish measurement frameworks, define meaningful KPIs, and communicate lifecycle marketing’s contribution to pipeline, customer value, retention, and business growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication skills, with the ability to articulate strategy, influence senior stakeholders, and bring cross-functional teams together around shared priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency, and team productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $170,000 and $195,500/year, with an expected On Target Earnings (OTE) between $200,000 and $230,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8240667/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8240680","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560304,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8240680,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1849","title":"Director, Lifecycle Marketing","company_name":"Braze","first_published":"2026-09-30T15:14:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we use technology to humanize connections between brands and customers. We believe human beings want to be spoken to like human beings, and technology like ours can help brands do that at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;That’s why, as B2B marketers, how we communicate with our existing and potential customers is so important to us. Help shape how we build those connections with our audience—what we say, how we say it, where we say it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will lead the next evolution of Braze’s lifecycle marketing function, building and developing a high-performing team while defining strategies that drive meaningful engagement across both prospect and customer audiences. You will play a critical role in helping customers discover, adopt, and realize value from Braze’s expanding portfolio of products and AI capabilities, connecting product adoption and customer outcomes to long-term retention and growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a strategic, data-driven leader who can translate customer insights and business priorities into innovative, scalable lifecycle programs. You will bring a strong point of view on how personalized experiences, experimentation, and emerging technologies can transform customer engagement, while building the team, capabilities, and operating model needed to bring that vision to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner closely with Product Marketing, Product, Customer Success, Revenue teams, Marketing Operations, and other stakeholders across the business to ensure Lifecycle Marketing is a strategic driver of customer value and business growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and lead the next evolution of Braze’s lifecycle marketing strategy across prospect and customer audiences, establishing a clear vision, priorities, and roadmap that connect engagement to measurable business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and develop a high-performing Lifecycle Marketing team, hiring and onboarding new talent, establishing clear ownership and operating rhythms, and fostering a culture of strategic thinking, innovation, accountability, and continuous growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize lifecycle programs spanning prospect nurturing, customer onboarding, product activation, adoption, engagement, and expansion, creating connected experiences that help audiences progress through their journey with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and scale product adoption strategies that help customers discover, activate, and realize value from Braze’s evolving portfolio of products, with particular emphasis on accelerating adoption of new AI capabilities and translating product innovation into meaningful customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Product Marketing, Customer Success, and Revenue teams to identify adoption barriers, understand customer needs, and develop targeted lifecycle programs that accelerate time-to-value, deepen product engagement, and contribute to stronger retention and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the development of sophisticated audience strategies, segmentation frameworks, and personalized customer journeys, leveraging behavioral, account-level, and product usage data to deliver relevant experiences at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a comprehensive lifecycle measurement framework that connects program performance to business outcomes, including prospect conversion, pipeline contribution, product adoption, customer engagement, retention, and expansion influence. Translate insights into clear recommendations and compelling narratives for senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a rigorous culture of experimentation and continuous optimization, developing testing roadmaps that challenge assumptions, uncover new opportunities, and improve lifecycle performance across audiences, journeys, and channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic leader for Braze-at-Braze initiatives, exploring innovative applications of our own platform and partnering with Product and Product Marketing to demonstrate customer engagement best practices and inform product innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the thoughtful adoption of AI and emerging technologies within Lifecycle Marketing, identifying opportunities to improve personalization, accelerate experimentation, increase operational efficiency, and unlock new approaches to customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Integrated Campaigns, Regional Marketing, and other Demand Generation teams to develop prospect nurture strategies that improve engagement, conversion, and pipeline progression while ensuring alignment with broader go-to-market priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Advocacy and Community teams to create coordinated customer experiences that deepen engagement and reinforce the value customers realize from Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable processes, systems, and cross-functional ways of working that enable the team to execute with excellence, prioritize high-impact initiatives, and continuously evolve its capabilities as the business grows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic, data-driven marketing leader who believes that exceptional customer experiences are fundamental to sustainable business growth. You understand how to translate product innovation into meaningful customer value and how to connect engagement and adoption to measurable retention and expansion outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are equally energized by building teams and building programs. You bring a strong point of view on lifecycle marketing, but also the curiosity, collaboration, and adaptability to shape its future alongside your team and cross-functional partners.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strategic lifecycle leader with a proven track record of developing and scaling programs that drive prospect conversion, product adoption, customer engagement, retention, and expansion within B2B SaaS organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder and people leader who thrives on developing talent, establishing clear priorities, and creating the structure and culture needed for a team to do its best work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A customer-centric marketer who understands the relationship between product adoption, time-to-value, customer outcomes, and long-term retention, and knows how to translate those insights into effective lifecycle strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A highly collaborative leader who excels at building trusted relationships and influencing stakeholders across Marketing, Product, Customer Success, Sales, and Revenue teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical thinker who can connect customer behavior, product usage, and marketing performance to business outcomes, using data to inform strategy, guide investment, and communicate impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curious and innovative marketer who embraces experimentation, challenges conventional approaches, and actively explores how AI and emerging technologies can improve customer engagement and marketing effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic operator who can establish a compelling vision while remaining close enough to execution to guide decisions, solve problems, and ensure high-quality delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in Lifecycle Marketing, Customer Marketing, CRM Marketing, Growth Marketing, or related fields, including experience building and leading high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience developing lifecycle strategies and programs that drive measurable business outcomes across both prospect and customer audiences, ideally within a global B2B SaaS organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SaaS customer journeys, including onboarding, activation, product adoption, engagement, retention, and expansion, with experience translating product capabilities into customer value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing product adoption and engagement programs in partnership with Product, Product Marketing, and Customer Success teams. Familiarity with AI-powered products and evolving SaaS product portfolios is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in audience segmentation, personalization, journey orchestration, experimentation, and lifecycle analytics, with the ability to translate complex data into actionable strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer engagement and marketing automation platforms, including Braze, Marketo, or similar technologies, and a strong understanding of email, in-product messaging, SMS, and other lifecycle channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to establish measurement frameworks, define meaningful KPIs, and communicate lifecycle marketing’s contribution to pipeline, customer value, retention, and business growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication skills, with the ability to articulate strategy, influence senior stakeholders, and bring cross-functional teams together around shared priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency, and team productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $170,000 and $195,500/year, with an expected On Target Earnings (OTE) between $200,000 and $230,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8240680/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8240692","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560304,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8240692,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1849","title":"Director, Lifecycle Marketing","company_name":"Braze","first_published":"2026-09-30T15:14:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we use technology to humanize connections between brands and customers. We believe human beings want to be spoken to like human beings, and technology like ours can help brands do that at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;That’s why, as B2B marketers, how we communicate with our existing and potential customers is so important to us. Help shape how we build those connections with our audience—what we say, how we say it, where we say it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will lead the next evolution of Braze’s lifecycle marketing function, building and developing a high-performing team while defining strategies that drive meaningful engagement across both prospect and customer audiences. You will play a critical role in helping customers discover, adopt, and realize value from Braze’s expanding portfolio of products and AI capabilities, connecting product adoption and customer outcomes to long-term retention and growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a strategic, data-driven leader who can translate customer insights and business priorities into innovative, scalable lifecycle programs. You will bring a strong point of view on how personalized experiences, experimentation, and emerging technologies can transform customer engagement, while building the team, capabilities, and operating model needed to bring that vision to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner closely with Product Marketing, Product, Customer Success, Revenue teams, Marketing Operations, and other stakeholders across the business to ensure Lifecycle Marketing is a strategic driver of customer value and business growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and lead the next evolution of Braze’s lifecycle marketing strategy across prospect and customer audiences, establishing a clear vision, priorities, and roadmap that connect engagement to measurable business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and develop a high-performing Lifecycle Marketing team, hiring and onboarding new talent, establishing clear ownership and operating rhythms, and fostering a culture of strategic thinking, innovation, accountability, and continuous growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize lifecycle programs spanning prospect nurturing, customer onboarding, product activation, adoption, engagement, and expansion, creating connected experiences that help audiences progress through their journey with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and scale product adoption strategies that help customers discover, activate, and realize value from Braze’s evolving portfolio of products, with particular emphasis on accelerating adoption of new AI capabilities and translating product innovation into meaningful customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Product Marketing, Customer Success, and Revenue teams to identify adoption barriers, understand customer needs, and develop targeted lifecycle programs that accelerate time-to-value, deepen product engagement, and contribute to stronger retention and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the development of sophisticated audience strategies, segmentation frameworks, and personalized customer journeys, leveraging behavioral, account-level, and product usage data to deliver relevant experiences at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a comprehensive lifecycle measurement framework that connects program performance to business outcomes, including prospect conversion, pipeline contribution, product adoption, customer engagement, retention, and expansion influence. Translate insights into clear recommendations and compelling narratives for senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a rigorous culture of experimentation and continuous optimization, developing testing roadmaps that challenge assumptions, uncover new opportunities, and improve lifecycle performance across audiences, journeys, and channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic leader for Braze-at-Braze initiatives, exploring innovative applications of our own platform and partnering with Product and Product Marketing to demonstrate customer engagement best practices and inform product innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the thoughtful adoption of AI and emerging technologies within Lifecycle Marketing, identifying opportunities to improve personalization, accelerate experimentation, increase operational efficiency, and unlock new approaches to customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Integrated Campaigns, Regional Marketing, and other Demand Generation teams to develop prospect nurture strategies that improve engagement, conversion, and pipeline progression while ensuring alignment with broader go-to-market priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Advocacy and Community teams to create coordinated customer experiences that deepen engagement and reinforce the value customers realize from Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable processes, systems, and cross-functional ways of working that enable the team to execute with excellence, prioritize high-impact initiatives, and continuously evolve its capabilities as the business grows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic, data-driven marketing leader who believes that exceptional customer experiences are fundamental to sustainable business growth. You understand how to translate product innovation into meaningful customer value and how to connect engagement and adoption to measurable retention and expansion outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are equally energized by building teams and building programs. You bring a strong point of view on lifecycle marketing, but also the curiosity, collaboration, and adaptability to shape its future alongside your team and cross-functional partners.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strategic lifecycle leader with a proven track record of developing and scaling programs that drive prospect conversion, product adoption, customer engagement, retention, and expansion within B2B SaaS organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder and people leader who thrives on developing talent, establishing clear priorities, and creating the structure and culture needed for a team to do its best work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A customer-centric marketer who understands the relationship between product adoption, time-to-value, customer outcomes, and long-term retention, and knows how to translate those insights into effective lifecycle strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A highly collaborative leader who excels at building trusted relationships and influencing stakeholders across Marketing, Product, Customer Success, Sales, and Revenue teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical thinker who can connect customer behavior, product usage, and marketing performance to business outcomes, using data to inform strategy, guide investment, and communicate impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curious and innovative marketer who embraces experimentation, challenges conventional approaches, and actively explores how AI and emerging technologies can improve customer engagement and marketing effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic operator who can establish a compelling vision while remaining close enough to execution to guide decisions, solve problems, and ensure high-quality delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in Lifecycle Marketing, Customer Marketing, CRM Marketing, Growth Marketing, or related fields, including experience building and leading high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience developing lifecycle strategies and programs that drive measurable business outcomes across both prospect and customer audiences, ideally within a global B2B SaaS organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SaaS customer journeys, including onboarding, activation, product adoption, engagement, retention, and expansion, with experience translating product capabilities into customer value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing product adoption and engagement programs in partnership with Product, Product Marketing, and Customer Success teams. Familiarity with AI-powered products and evolving SaaS product portfolios is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in audience segmentation, personalization, journey orchestration, experimentation, and lifecycle analytics, with the ability to translate complex data into actionable strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer engagement and marketing automation platforms, including Braze, Marketo, or similar technologies, and a strong understanding of email, in-product messaging, SMS, and other lifecycle channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to establish measurement frameworks, define meaningful KPIs, and communicate lifecycle marketing’s contribution to pipeline, customer value, retention, and business growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication skills, with the ability to articulate strategy, influence senior stakeholders, and bring cross-functional teams together around shared priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency, and team productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $170,000 and $195,500/year, with an expected On Target Earnings (OTE) between $200,000 and $230,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8240692/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8214379","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3553729,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8214379,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1825","title":"Director Specialist Sales, AMER","company_name":"Braze","first_published":"2026-09-21T12:55:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Managers across North America. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have successful experience leading and developing Account Managers to execute upsells/cross sells within a rapidly evolving ecosystem and dynamic technology. Your team will focus on the entire post-sales cycle with their clients for driving AI sales and adoption. You should have experience helping teams systematically identify and prioritise key install-base growth opportunities, evangelise additional products, execute with a high velocity of transactions with a high degree of operational rigour, and nurture key relationships within Braze as well as throughout the customer base. As a front-line leader, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of successful experience in saas or AI sales, leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers, ideally in the Enterprise sector\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross sell execution, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Sales Directors, AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building teams and processes from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling agentic solutions or selling Marketing Technology is a strong plus\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $133,000 and $165,000/year, with an expected On Target Earnings (OTE) between $262,000 and $350,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8214379/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8220920","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3553729,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8220920,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1825","title":"Director Specialist Sales, AMER","company_name":"Braze","first_published":"2026-09-21T13:05:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Managers across North America. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have successful experience leading and developing Account Managers to execute upsells/cross sells within a rapidly evolving ecosystem and dynamic technology. Your team will focus on the entire post-sales cycle with their clients for driving AI sales and adoption. You should have experience helping teams systematically identify and prioritise key install-base growth opportunities, evangelise additional products, execute with a high velocity of transactions with a high degree of operational rigour, and nurture key relationships within Braze as well as throughout the customer base. As a front-line leader, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of successful experience in saas or AI sales, leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers, ideally in the Enterprise sector\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross sell execution, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Sales Directors, AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building teams and processes from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling agentic solutions or selling Marketing Technology is a strong plus\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $120,000 and $165,000/year, with an expected On Target Earnings (OTE) between $236,000 and $336,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8220920/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8211330","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3553729,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8211330,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1825","title":"Director Specialist Sales, AMER","company_name":"Braze","first_published":"2026-09-21T12:55:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Managers across North America. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have successful experience leading and developing Account Managers to execute upsells/cross sells within a rapidly evolving ecosystem and dynamic technology. Your team will focus on the entire post-sales cycle with their clients for driving AI sales and adoption. You should have experience helping teams systematically identify and prioritise key install-base growth opportunities, evangelise additional products, execute with a high velocity of transactions with a high degree of operational rigour, and nurture key relationships within Braze as well as throughout the customer base. As a front-line leader, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of successful experience in saas or AI sales, leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers, ideally in the Enterprise sector\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross sell execution, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Sales Directors, AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building teams and processes from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling agentic solutions or selling Marketing Technology is a strong plus\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $133,000 and $165,000/year, with an expected On Target Earnings (OTE) between $262,000 and $350,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8211330/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8220899","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3553729,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8220899,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1825","title":"Director Specialist Sales, AMER","company_name":"Braze","first_published":"2026-09-21T13:03:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Managers across North America. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have successful experience leading and developing Account Managers to execute upsells/cross sells within a rapidly evolving ecosystem and dynamic technology. Your team will focus on the entire post-sales cycle with their clients for driving AI sales and adoption. You should have experience helping teams systematically identify and prioritise key install-base growth opportunities, evangelise additional products, execute with a high velocity of transactions with a high degree of operational rigour, and nurture key relationships within Braze as well as throughout the customer base. As a front-line leader, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of successful experience in saas or AI sales, leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers, ideally in the Enterprise sector\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross sell execution, and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Sales Directors, AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building teams and processes from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling agentic solutions or selling Marketing Technology is a strong plus\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $127,000 and $165,000/year, with an expected On Target Earnings (OTE) between $250,000 and $350,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8220899/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8220722","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3557896,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8220722,"updated_at":"2026-11-02T16:57:06-05:00","requisition_id":"R1838","title":"Email Operations Principal","company_name":"Braze","first_published":"2026-09-22T14:09:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU WILL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;Email Operations is currently in a transition period of rebuilding and growth, which means you will have a direct hand in determining what the future of our team looks like. We are looking for a hands-on, highly motivated self-starter who is excited to help us lay the groundwork. This is a rare chance to be a foundational building block of our team, where your voice and work will actively shape our path forward\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Demand for Braze email services is rapidly increasing. Email is an established channel where there are different technical considerations than our SDK-based messaging channels, and there will be an opportunity for the analyst to learn the tools and processes, to successfully execute our email onboarding experience. You will collaborate with a diverse cast across GTM teams, Product, Sales, RevOps, Growth, Alliances, SMS Ops and our email partners. You’ll also be involved in other strategic initiatives critical to scaling our fast growing team. If you’re obsessed with problem solving, measuring success and surfacing opportunities through data, we want to meet you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OPERATIONAL EXCELLENCE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage complex email infrastructure initiatives, including IP Pool strategy, allocation processes, and capacity planning to improve scalability, reliability, and customer onboarding timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and resolve high-scale technical escalations and complex customer setup challenges, serving as the ultimate subject matter expert to diagnose infrastructure anomalies, optimize deliverability, and advise internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep expertise in email best practices, industry standards, compliance requirements, and evolving technologies to guide operational decisions and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Email Deliverability, Product, Engineering, Sales and Success teams to influence roadmap priorities, operational strategies, and business initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, create, and maintain scalable operational frameworks, including best practices, compliance guidelines, playbooks, and enablement materials to support growth into new markets, email providers, and CDN partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in tooling, workflows, and processes; partner with internal teams to define requirements and drive improvements that increase automation and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish mechanisms for tracking operational issues, trends, and root causes to improve reliability and prevent recurring challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic input into tooling enhancements, automation opportunities, and operational programs that improve customer onboarding, scalability, and team effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and support junior team members by sharing expertise, improving operational practices, and contributing to a culture of continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You learn quickly and thrive in complexity, with the ability to master sophisticated systems, understand interconnected workflows, and apply sound judgment when processes or requirements are ambiguous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high bar for quality and operational excellence, balancing speed with accuracy and consistently delivering reliable outcomes while identifying opportunities to improve the quality of the broader operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are deeply empathetic and customer-centric, able to understand customer needs, anticipate pain points, and translate customer insights into operational and product improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly process-oriented and systems-minded, able to bring structure to ambiguous or chaotic environments by designing clear, scalable processes, establishing best practices, and identifying opportunities to eliminate unnecessary complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You operate independently and with strong ownership, proactively identifying problems, setting priorities, making decisions, and driving work forward with limited direction while knowing when to bring in the right stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an effective cross-functional partner and influencer, comfortable working with Services, Product, Engineering, Support, and other teams to build alignment, resolve complex problems, and drive outcomes without relying solely on formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You embrace automation and continuous improvement, actively looking for ways to reduce manual effort, improve consistency, leverage technology, and create operational leverage at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are motivated by building for scale, with a passion for helping Services teams evolve from manual, reactive processes toward efficient, scalable, and measurable operating models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate with clarity and influence, adapting your communication to technical \u0026amp;amp; non-technical audiences and effectively aligning stakeholders around priorities, decisions, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You raise the bar for those around you, sharing knowledge, mentoring teammates, establishing best practices, and helping create a culture of ownership, continuous improvement, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–7+ years of experience in an operational, technical, or customer-facing role supporting a technical product, ideally within a SaaS, mobile, marketing automation, or email technology environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience owning complex operational issues end-to-end, using sound judgment to navigate ambiguity, balance competing priorities, and deliver high-quality outcomes for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of email systems and/or messaging infrastructure, with the ability to diagnose issues, understand technical concepts, and partner effectively with engineering, product, support, and other technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and stakeholder management skills, with the ability to influence decisions, build alignment across teams, communicate effectively with both technical and non-technical audiences, and drive resolution on complex or high-impact issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to identify operational gaps and drive meaningful improvements, including developing scalable processes, improving tooling and workflows, reducing recurring issues, and raising the quality and efficiency of operational execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly analytical and data-driven, with experience defining and monitoring meaningful metrics, using data to identify trends and root causes, and translating insights into clear actions that improve business and customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and decision-making skills, with a track record of independently navigating ambiguous problems, identifying root causes, evaluating tradeoffs, and determining appropriate solutions without requiring significant direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on and execution-oriented, while operating with a broader ownership mindset: able to manage day-to-day operational responsibilities while simultaneously identifying opportunities to improve the systems, processes, and customer experience around them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership through influence, including mentoring or enabling teammates, establishing best practices, sharing knowledge, and raising the operational bar across the broader organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of ownership and accountability, with the ability to set priorities, manage multiple workstreams, communicate risks proactively, and consistently deliver against measurable goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the Braze ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SparkPost, SendGrid, and/or Amazon Simple Email Services email systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with other tools like FinancialForce, Tray.io, Looker, Slackbots, PagerDuty, etc\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $81,000 and $127,000/year, with an expected On Target Earnings (OTE) between $92,000 and $131,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8220722/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8223918","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3557896,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8223918,"updated_at":"2026-11-02T16:57:12-05:00","requisition_id":"R1838","title":"Email Operations Principal","company_name":"Braze","first_published":"2026-09-22T14:09:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU WILL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;Email Operations is currently in a transition period of rebuilding and growth, which means you will have a direct hand in determining what the future of our team looks like. We are looking for a hands-on, highly motivated self-starter who is excited to help us lay the groundwork. This is a rare chance to be a foundational building block of our team, where your voice and work will actively shape our path forward\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Demand for Braze email services is rapidly increasing. Email is an established channel where there are different technical considerations than our SDK-based messaging channels, and there will be an opportunity for the analyst to learn the tools and processes, to successfully execute our email onboarding experience. You will collaborate with a diverse cast across GTM teams, Product, Sales, RevOps, Growth, Alliances, SMS Ops and our email partners. You’ll also be involved in other strategic initiatives critical to scaling our fast growing team. If you’re obsessed with problem solving, measuring success and surfacing opportunities through data, we want to meet you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OPERATIONAL EXCELLENCE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage complex email infrastructure initiatives, including IP Pool strategy, allocation processes, and capacity planning to improve scalability, reliability, and customer onboarding timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and resolve high-scale technical escalations and complex customer setup challenges, serving as the ultimate subject matter expert to diagnose infrastructure anomalies, optimize deliverability, and advise internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep expertise in email best practices, industry standards, compliance requirements, and evolving technologies to guide operational decisions and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Email Deliverability, Product, Engineering, Sales and Success teams to influence roadmap priorities, operational strategies, and business initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, create, and maintain scalable operational frameworks, including best practices, compliance guidelines, playbooks, and enablement materials to support growth into new markets, email providers, and CDN partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in tooling, workflows, and processes; partner with internal teams to define requirements and drive improvements that increase automation and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish mechanisms for tracking operational issues, trends, and root causes to improve reliability and prevent recurring challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic input into tooling enhancements, automation opportunities, and operational programs that improve customer onboarding, scalability, and team effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and support junior team members by sharing expertise, improving operational practices, and contributing to a culture of continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You learn quickly and thrive in complexity, with the ability to master sophisticated systems, understand interconnected workflows, and apply sound judgment when processes or requirements are ambiguous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high bar for quality and operational excellence, balancing speed with accuracy and consistently delivering reliable outcomes while identifying opportunities to improve the quality of the broader operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are deeply empathetic and customer-centric, able to understand customer needs, anticipate pain points, and translate customer insights into operational and product improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly process-oriented and systems-minded, able to bring structure to ambiguous or chaotic environments by designing clear, scalable processes, establishing best practices, and identifying opportunities to eliminate unnecessary complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You operate independently and with strong ownership, proactively identifying problems, setting priorities, making decisions, and driving work forward with limited direction while knowing when to bring in the right stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an effective cross-functional partner and influencer, comfortable working with Services, Product, Engineering, Support, and other teams to build alignment, resolve complex problems, and drive outcomes without relying solely on formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You embrace automation and continuous improvement, actively looking for ways to reduce manual effort, improve consistency, leverage technology, and create operational leverage at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are motivated by building for scale, with a passion for helping Services teams evolve from manual, reactive processes toward efficient, scalable, and measurable operating models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate with clarity and influence, adapting your communication to technical \u0026amp;amp; non-technical audiences and effectively aligning stakeholders around priorities, decisions, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You raise the bar for those around you, sharing knowledge, mentoring teammates, establishing best practices, and helping create a culture of ownership, continuous improvement, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–7+ years of experience in an operational, technical, or customer-facing role supporting a technical product, ideally within a SaaS, mobile, marketing automation, or email technology environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience owning complex operational issues end-to-end, using sound judgment to navigate ambiguity, balance competing priorities, and deliver high-quality outcomes for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of email systems and/or messaging infrastructure, with the ability to diagnose issues, understand technical concepts, and partner effectively with engineering, product, support, and other technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and stakeholder management skills, with the ability to influence decisions, build alignment across teams, communicate effectively with both technical and non-technical audiences, and drive resolution on complex or high-impact issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to identify operational gaps and drive meaningful improvements, including developing scalable processes, improving tooling and workflows, reducing recurring issues, and raising the quality and efficiency of operational execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly analytical and data-driven, with experience defining and monitoring meaningful metrics, using data to identify trends and root causes, and translating insights into clear actions that improve business and customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and decision-making skills, with a track record of independently navigating ambiguous problems, identifying root causes, evaluating tradeoffs, and determining appropriate solutions without requiring significant direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on and execution-oriented, while operating with a broader ownership mindset: able to manage day-to-day operational responsibilities while simultaneously identifying opportunities to improve the systems, processes, and customer experience around them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership through influence, including mentoring or enabling teammates, establishing best practices, sharing knowledge, and raising the operational bar across the broader organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of ownership and accountability, with the ability to set priorities, manage multiple workstreams, communicate risks proactively, and consistently deliver against measurable goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the Braze ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SparkPost, SendGrid, and/or Amazon Simple Email Services email systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with other tools like FinancialForce, Tray.io, Looker, Slackbots, PagerDuty, etc\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $81,000 and $127,000/year, with an expected On Target Earnings (OTE) between $92,000 and $131,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8223918/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8223928","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3557896,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8223928,"updated_at":"2026-11-02T16:57:19-05:00","requisition_id":"R1838","title":"Email Operations Principal","company_name":"Braze","first_published":"2026-09-22T14:11:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU WILL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;Email Operations is currently in a transition period of rebuilding and growth, which means you will have a direct hand in determining what the future of our team looks like. We are looking for a hands-on, highly motivated self-starter who is excited to help us lay the groundwork. This is a rare chance to be a foundational building block of our team, where your voice and work will actively shape our path forward\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Demand for Braze email services is rapidly increasing. Email is an established channel where there are different technical considerations than our SDK-based messaging channels, and there will be an opportunity for the analyst to learn the tools and processes, to successfully execute our email onboarding experience. You will collaborate with a diverse cast across GTM teams, Product, Sales, RevOps, Growth, Alliances, SMS Ops and our email partners. You’ll also be involved in other strategic initiatives critical to scaling our fast growing team. If you’re obsessed with problem solving, measuring success and surfacing opportunities through data, we want to meet you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OPERATIONAL EXCELLENCE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage complex email infrastructure initiatives, including IP Pool strategy, allocation processes, and capacity planning to improve scalability, reliability, and customer onboarding timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and resolve high-scale technical escalations and complex customer setup challenges, serving as the ultimate subject matter expert to diagnose infrastructure anomalies, optimize deliverability, and advise internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep expertise in email best practices, industry standards, compliance requirements, and evolving technologies to guide operational decisions and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Email Deliverability, Product, Engineering, Sales and Success teams to influence roadmap priorities, operational strategies, and business initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, create, and maintain scalable operational frameworks, including best practices, compliance guidelines, playbooks, and enablement materials to support growth into new markets, email providers, and CDN partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in tooling, workflows, and processes; partner with internal teams to define requirements and drive improvements that increase automation and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish mechanisms for tracking operational issues, trends, and root causes to improve reliability and prevent recurring challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic input into tooling enhancements, automation opportunities, and operational programs that improve customer onboarding, scalability, and team effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and support junior team members by sharing expertise, improving operational practices, and contributing to a culture of continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You learn quickly and thrive in complexity, with the ability to master sophisticated systems, understand interconnected workflows, and apply sound judgment when processes or requirements are ambiguous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high bar for quality and operational excellence, balancing speed with accuracy and consistently delivering reliable outcomes while identifying opportunities to improve the quality of the broader operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are deeply empathetic and customer-centric, able to understand customer needs, anticipate pain points, and translate customer insights into operational and product improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly process-oriented and systems-minded, able to bring structure to ambiguous or chaotic environments by designing clear, scalable processes, establishing best practices, and identifying opportunities to eliminate unnecessary complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You operate independently and with strong ownership, proactively identifying problems, setting priorities, making decisions, and driving work forward with limited direction while knowing when to bring in the right stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an effective cross-functional partner and influencer, comfortable working with Services, Product, Engineering, Support, and other teams to build alignment, resolve complex problems, and drive outcomes without relying solely on formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You embrace automation and continuous improvement, actively looking for ways to reduce manual effort, improve consistency, leverage technology, and create operational leverage at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are motivated by building for scale, with a passion for helping Services teams evolve from manual, reactive processes toward efficient, scalable, and measurable operating models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate with clarity and influence, adapting your communication to technical \u0026amp;amp; non-technical audiences and effectively aligning stakeholders around priorities, decisions, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You raise the bar for those around you, sharing knowledge, mentoring teammates, establishing best practices, and helping create a culture of ownership, continuous improvement, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–7+ years of experience in an operational, technical, or customer-facing role supporting a technical product, ideally within a SaaS, mobile, marketing automation, or email technology environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience owning complex operational issues end-to-end, using sound judgment to navigate ambiguity, balance competing priorities, and deliver high-quality outcomes for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of email systems and/or messaging infrastructure, with the ability to diagnose issues, understand technical concepts, and partner effectively with engineering, product, support, and other technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and stakeholder management skills, with the ability to influence decisions, build alignment across teams, communicate effectively with both technical and non-technical audiences, and drive resolution on complex or high-impact issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to identify operational gaps and drive meaningful improvements, including developing scalable processes, improving tooling and workflows, reducing recurring issues, and raising the quality and efficiency of operational execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly analytical and data-driven, with experience defining and monitoring meaningful metrics, using data to identify trends and root causes, and translating insights into clear actions that improve business and customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and decision-making skills, with a track record of independently navigating ambiguous problems, identifying root causes, evaluating tradeoffs, and determining appropriate solutions without requiring significant direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on and execution-oriented, while operating with a broader ownership mindset: able to manage day-to-day operational responsibilities while simultaneously identifying opportunities to improve the systems, processes, and customer experience around them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership through influence, including mentoring or enabling teammates, establishing best practices, sharing knowledge, and raising the operational bar across the broader organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of ownership and accountability, with the ability to set priorities, manage multiple workstreams, communicate risks proactively, and consistently deliver against measurable goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the Braze ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SparkPost, SendGrid, and/or Amazon Simple Email Services email systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with other tools like FinancialForce, Tray.io, Looker, Slackbots, PagerDuty, etc\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $73,000 and $114,000/year, with an expected On Target Earnings (OTE) between $83,000 and $119,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8223928/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8223937","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3557896,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8223937,"updated_at":"2026-11-02T16:57:26-05:00","requisition_id":"R1838","title":"Email Operations Principal","company_name":"Braze","first_published":"2026-09-22T14:13:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU WILL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;Email Operations is currently in a transition period of rebuilding and growth, which means you will have a direct hand in determining what the future of our team looks like. We are looking for a hands-on, highly motivated self-starter who is excited to help us lay the groundwork. This is a rare chance to be a foundational building block of our team, where your voice and work will actively shape our path forward\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Demand for Braze email services is rapidly increasing. Email is an established channel where there are different technical considerations than our SDK-based messaging channels, and there will be an opportunity for the analyst to learn the tools and processes, to successfully execute our email onboarding experience. You will collaborate with a diverse cast across GTM teams, Product, Sales, RevOps, Growth, Alliances, SMS Ops and our email partners. You’ll also be involved in other strategic initiatives critical to scaling our fast growing team. If you’re obsessed with problem solving, measuring success and surfacing opportunities through data, we want to meet you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OPERATIONAL EXCELLENCE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage complex email infrastructure initiatives, including IP Pool strategy, allocation processes, and capacity planning to improve scalability, reliability, and customer onboarding timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and resolve high-scale technical escalations and complex customer setup challenges, serving as the ultimate subject matter expert to diagnose infrastructure anomalies, optimize deliverability, and advise internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep expertise in email best practices, industry standards, compliance requirements, and evolving technologies to guide operational decisions and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Email Deliverability, Product, Engineering, Sales and Success teams to influence roadmap priorities, operational strategies, and business initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, create, and maintain scalable operational frameworks, including best practices, compliance guidelines, playbooks, and enablement materials to support growth into new markets, email providers, and CDN partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in tooling, workflows, and processes; partner with internal teams to define requirements and drive improvements that increase automation and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish mechanisms for tracking operational issues, trends, and root causes to improve reliability and prevent recurring challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic input into tooling enhancements, automation opportunities, and operational programs that improve customer onboarding, scalability, and team effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and support junior team members by sharing expertise, improving operational practices, and contributing to a culture of continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You learn quickly and thrive in complexity, with the ability to master sophisticated systems, understand interconnected workflows, and apply sound judgment when processes or requirements are ambiguous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high bar for quality and operational excellence, balancing speed with accuracy and consistently delivering reliable outcomes while identifying opportunities to improve the quality of the broader operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are deeply empathetic and customer-centric, able to understand customer needs, anticipate pain points, and translate customer insights into operational and product improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly process-oriented and systems-minded, able to bring structure to ambiguous or chaotic environments by designing clear, scalable processes, establishing best practices, and identifying opportunities to eliminate unnecessary complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You operate independently and with strong ownership, proactively identifying problems, setting priorities, making decisions, and driving work forward with limited direction while knowing when to bring in the right stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an effective cross-functional partner and influencer, comfortable working with Services, Product, Engineering, Support, and other teams to build alignment, resolve complex problems, and drive outcomes without relying solely on formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You embrace automation and continuous improvement, actively looking for ways to reduce manual effort, improve consistency, leverage technology, and create operational leverage at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are motivated by building for scale, with a passion for helping Services teams evolve from manual, reactive processes toward efficient, scalable, and measurable operating models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate with clarity and influence, adapting your communication to technical \u0026amp;amp; non-technical audiences and effectively aligning stakeholders around priorities, decisions, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You raise the bar for those around you, sharing knowledge, mentoring teammates, establishing best practices, and helping create a culture of ownership, continuous improvement, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–7+ years of experience in an operational, technical, or customer-facing role supporting a technical product, ideally within a SaaS, mobile, marketing automation, or email technology environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience owning complex operational issues end-to-end, using sound judgment to navigate ambiguity, balance competing priorities, and deliver high-quality outcomes for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of email systems and/or messaging infrastructure, with the ability to diagnose issues, understand technical concepts, and partner effectively with engineering, product, support, and other technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and stakeholder management skills, with the ability to influence decisions, build alignment across teams, communicate effectively with both technical and non-technical audiences, and drive resolution on complex or high-impact issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to identify operational gaps and drive meaningful improvements, including developing scalable processes, improving tooling and workflows, reducing recurring issues, and raising the quality and efficiency of operational execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly analytical and data-driven, with experience defining and monitoring meaningful metrics, using data to identify trends and root causes, and translating insights into clear actions that improve business and customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and decision-making skills, with a track record of independently navigating ambiguous problems, identifying root causes, evaluating tradeoffs, and determining appropriate solutions without requiring significant direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on and execution-oriented, while operating with a broader ownership mindset: able to manage day-to-day operational responsibilities while simultaneously identifying opportunities to improve the systems, processes, and customer experience around them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership through influence, including mentoring or enabling teammates, establishing best practices, sharing knowledge, and raising the operational bar across the broader organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of ownership and accountability, with the ability to set priorities, manage multiple workstreams, communicate risks proactively, and consistently deliver against measurable goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus Points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the Braze ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SparkPost, SendGrid, and/or Amazon Simple Email Services email systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with other tools like FinancialForce, Tray.io, Looker, Slackbots, PagerDuty, etc\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $76,000 and $120,000/year, with an expected On Target Earnings (OTE) between $87,000 and $124,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8223937/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8233210","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"Austin; Chicago; New York City; San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8233210,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":null,"title":"Engagement Manager, AI Deployment ","company_name":"Braze","first_published":"2026-09-30T08:58:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engagement Manager, AI Deployment (Individual Contributor)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The AI Deployment Engagement Manager is a critical role on our growing AI Deployment team. As an EM, you will own all phases of the program execution process for scoping, designing and configuring Braze AI Decisioning Studio use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Machine Learning Engagement Manager, you\u0026#39;ll be at the forefront of deploying Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the AI Deployment Lifecycle\u0026lt;/strong\u0026gt;: You\u0026#39;ll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate Technical Workshops\u0026lt;/strong\u0026gt;: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture. You’ll also partner with customers to configure their solution in their engagement platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive successful customer engagements\u0026lt;/strong\u0026gt;: You\u0026#39;ll be the main point of contact for our customers throughout the AI deployment process. You\u0026#39;ll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Process Improvement\u0026lt;/strong\u0026gt;: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You\u0026#39;ll help us refine our processes to ensure we deliver consistent, high-quality results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence the Product Roadmap\u0026lt;/strong\u0026gt;: You\u0026#39;ll play a crucial role in shaping our product roadmap,\u0026amp;nbsp; ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Technical Project Leader:\u0026lt;/strong\u0026gt; You have significant experience managing technical projects from start to finish. You\u0026#39;re a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Strategic Client Partner:\u0026lt;/strong\u0026gt; You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don\u0026#39;t align with the program\u0026#39;s goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Hands-On Technologist:\u0026lt;/strong\u0026gt; You possess hands-on technical experience that allows you to contribute to a use case\u0026#39;s architectural and machine learning design at a conceptual level. You\u0026#39;re not just an action-item tracker; you can exchange ideas with a customer\u0026#39;s marketing, data engineering and data science teams when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An Entrepreneurial Builder:\u0026lt;/strong\u0026gt; You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You\u0026#39;re driven to continuously improve our processes and help build a stronger, more efficient business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience and Education:\u0026lt;/strong\u0026gt; You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor\u0026#39;s degree in a technical field, with advanced degrees (MBA or MS) preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171061","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171061,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 and $320,335/year with an expected On Target Earnings (OTE) between $212,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171061/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171064","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171064,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 and $320,335/year with an expected On Target Earnings (OTE) between $212,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171064/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171463","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171463,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$191,459 - CA$338,434/year, with an expected On Target Earnings (OTE) between CA$215,200 - CA$380,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171463/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170902","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170902,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 and $320,335/year with an expected On Target Earnings (OTE) between $212,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170902/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171062","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536304,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171062,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1765","title":"Engineering Manager, Landing Pages","company_name":"Braze","first_published":"2026-09-01T14:37:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Engineering Manager to lead our Landing Pages product, which builds the platform our customers use to create, host, and serve standalone web experiences — sign-up forms, preference centers, surveys, and other pages that capture first-party data directly into Braze user profiles. This includes a drag-and-drop editor and templating system, a hosting and delivery layer that serves those pages to end users at scale, APIs and integrations that write captured data back into the customer\u0026#39;s workspace, and the reporting that shows marketers how their pages perform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Landing Pages is a newer part of the Braze platform that is expanding into a growing set of customer use cases, so this role is as much a product growth problem as an engineering one. As the manager of this team, you\u0026#39;ll work closely with product, design, and the team\u0026#39;s engineers to decide what to build next, validate those bets against real usage data, and rapidly grow adoption of the channel. You will recruit, coach, and develop the team\u0026#39;s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team\u0026#39;s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that\u0026#39;s you, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 and $320,335/year with an expected On Target Earnings (OTE) between $212,000 and $360,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171062/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8303847","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3590356,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8303847,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1919","title":"Enterprise Account Executive","company_name":"Braze","first_published":"2026-10-23T10:57:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is in the North (UK \u0026amp;amp; I, Nordics and Benelux ) Media, Entertainment, Gaming \u0026amp;amp; Sports team, located in our London office. The ideal candidate will have at least 7 years of experience selling SaaS Solutions to Media, Entertainment, Gaming \u0026amp;amp; Sports clients, where the typical deal size ranges from $80K - $1M+/year (ARR/ACV). Ideally, your product sales experience focuses on analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit.\u0026amp;nbsp; Prior experience should include collaboration across many different internal and external cross-functional groups, as well as SI’s, tech and agency partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in enterprise Sales for Mobile or Marketing Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training and practice in Value Selling, with an emphasis on creating Business Value Assessments. Experience with Command of the Message a strong bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline, required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to quickly come up to speed on new cloud apps and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success \u0026amp;amp; Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Classifies and prioritises all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel across all regions in North\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive compensation packages and benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritise work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8303847/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8173666","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3537487,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8173666,"updated_at":"2026-11-04T11:53:42-05:00","requisition_id":"R1775","title":"Enterprise Account Executive, Brazil","company_name":"Braze","first_published":"2026-09-14T16:04:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Enterprise Outbound Pipeline:\u0026lt;/strong\u0026gt; Systematically research, map, and prospect into high-value target accounts to generate qualified enterprise opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master the Dual Motion:\u0026lt;/strong\u0026gt; Seamlessly balance multi-stakeholder, long-term strategic deal cycles with a steady, disciplined run-rate of transactional wins.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect Complex Enterprise Deals:\u0026lt;/strong\u0026gt; Conduct rigorous discovery, execute Business Value Assessments (BVAs), build compelling ROI frameworks, and lead commercial negotiations with C-suite executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leverage the Ecosystem:\u0026lt;/strong\u0026gt; Actively co-sell and orchestrate sales strategies with strategic partners (SIs, digital agencies, cloud providers, and technology alliances) to expand coverage and accelerate deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobilize Stakeholders:\u0026lt;/strong\u0026gt; Navigate matrixed enterprise organizations to cultivate C-level sponsors, build internal champions, and align disparate technical and commercial groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execute Value Selling:\u0026lt;/strong\u0026gt; Translate complex technical, architectural, and data capabilities into measurable strategic outcomes that resonate with business leaders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Enterprise SaaS Experience:\u0026lt;/strong\u0026gt; Proven track record of consistently exceeding quotas by selling large-scale SaaS solutions to top-tier enterprise clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master of Complex Deal Construction \u0026amp;amp; Value Selling:\u0026lt;/strong\u0026gt; You excel in Value Selling frameworks, ROI quantification, and Business Value Assessments (BVAs) to justify multi-year, complex investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relentless Pipeline Creator:\u0026lt;/strong\u0026gt; You take full ownership of your domain with strong outbound strategies, cold outreach precision, and active networking to build sustainable top-of-funnel coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner \u0026amp;amp; Ecosystem Collaborator:\u0026lt;/strong\u0026gt; You have a proven history of leveraging global and regional system integrators, agencies, and tech partners throughout the sales cycle to accelerate velocity and expand deal size.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Dual-Motion Execution:\u0026lt;/strong\u0026gt; You are ambidextrous—equally skilled at nurturing complex, high-ACV transformational deals and driving a steady cadence of enterprise run-rate conversions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Networker \u0026amp;amp; Stakeholder Mobilizer:\u0026lt;/strong\u0026gt; You intuitively understand modern enterprise buying behavior, effortlessly identifying key decision-makers, building champions, and connecting at industry events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Articulate \u0026amp;amp; Tech-Savvy Communicator:\u0026lt;/strong\u0026gt; Exceptional written, verbal, and executive presentation skills. You simplify complex cloud/data architectures into tangible business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptable \u0026amp;amp; Modern Tech Stack Fluent:\u0026lt;/strong\u0026gt; Highly proficient with Salesforce.com and sales acceleration platforms, with a forward-thinking approach to leveraging AI for personal productivity and market research.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain Knowledgeable:\u0026lt;/strong\u0026gt; Up-to-date on the modern digital landscape, mobile app ecosystems, consumer tech trends, CRM, MarTech, and data architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domestic Mobility:\u0026lt;/strong\u0026gt; Willingness to travel nationally across Brazil for on-site client visits, executive alignments, and key industry events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8173666/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8256683","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3572840,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8256683,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1881","title":"Enterprise Account Manager","company_name":"Braze","first_published":"2026-10-12T06:49:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.\u0026amp;nbsp; This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation \u0026amp;amp; Onboarding, RevOps, Product, Legal and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate resources to drive feature exploration and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve quarterly upsell and renewals targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU BRING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;in a quota-carrying role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with companies with 2,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Drive, determination and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge and ability to learn a feature-rich application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to quickly get up to speed on new cloud apps and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven networker in your daily life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital trends, especially in the mobile, web and email space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8256683/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8052314","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3489984,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8052314,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1566","title":"Enterprise Business Development Representative","company_name":"Braze","first_published":"2026-07-21T17:13:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Enterprise BDR on the General Business team is the engine behind Braze\u0026#39;s large company growth. You\u0026#39;ll partner with Account Executives to identify, engage, and qualify prospects at companies with 5000 employees+, helping B2C brands discover how Braze can transform their customer engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact role where you\u0026#39;ll blend volume-driven outreach with personalized, consultative prospecting. You\u0026#39;ll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze\u0026#39;s pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There\u0026#39;s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at our Austin location. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into Enterprise (5000 + employees) accounts across industries like retail, media, fintech, and travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified meetings for the Enterprise AE team through outbound outreach (email, phone, LinkedIn)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to develop territory strategies and prioritize high-potential accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate activity and pipeline data in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHAT SUCCESS LOOKS LIKE\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hitting or exceeding monthly meeting and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building a repeatable outreach motion that balances efficiency with personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing strong product knowledge to speak credibly about Braze\u0026#39;s value to prospects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 8+ months in outbound prospecting in sales, customer-facing, or high-activity roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in enterprise or complex sales environments is a plus, but not required if you\u0026#39;ve shown strong ramp in a similar role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachability: Eager to learn, take feedback, and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by \u0026quot;no\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organization: Ability to manage high volume without sacrificing quality or personalization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Outreach, or similar sales tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the customer engagement, marketing automation, or CDP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a fast-paced startup or high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;WHY JOIN\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8052314/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8279315","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3581212,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8279315,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1899","title":"Executive Assistant","company_name":"Braze","first_published":"2026-10-19T10:41:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are looking for a self-motivated, highly organized and fast-paced Executive Assistant, to provide support for the Technology organizations here at Braze. You are great at collaborating cross-functionally to ensure cohesive and efficient communications and know how to manage discretion and confidentiality. You have a track record of success, are proactive, and are reliable.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage calendars, appointments and scheduling for the CTO and key engineering VPs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle expense reporting for engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and coordinate departmental events\u0026amp;nbsp; (All-hands meetings, team events)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage unscheduled requests with attention to detail, efficiency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform potentially confidential and complex administrative duties, including preparing documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with project coordination and management, new hire onboarding tasks, and other Technology Service org duties, as identified\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-5 years of experience supporting a high-level executive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in collaborating and communicating with American-based senior leadership teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with productivity, project management, and travel management apps\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in leading projects, developing scope, managing schedules, and following up with stakeholders appropriately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills, including excellent written and verbal communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to travel (Less than 5%)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_1mT5xdRAKS\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;63,000\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; and $89,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $70,000 and $100,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8279315/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8114076","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3514682,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8114076,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1666","title":"Executive Assistant, Legal","company_name":"Braze","first_published":"2026-08-18T12:21:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Level: 4\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a proactive, highly organized, and efficient Executive Assistant to provide comprehensive support to the General Counsel of Braze and to the broader Legal team. The General Counsel is based in California and this position will be based in São Paulo, so the role requires consistent working hours to partially overlap with U.S. Pacific business hours/time zone. This role sits at the center of a public-company legal function. You will have regular exposure to privileged, confidential, pre-public, and material non-public information, and discretion is a core requirement of the job.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage calendars, appointments, and scheduling for the General Counsel and key legal staff, coordinating across multiple time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the General Counsel in his capacity as Corporate Secretary, including logistics for Board and committee meetings, coordinating distribution of materials, supporting Board requests, and helping maintain corporate records and calendars\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle travel booking and expense reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track deliverables, deadlines, and follow-ups against the General Counsel\u0026#39;s objectives across the Legal team\u0026#39;s functional areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and coordinate departmental events (all-hands meetings, team events, offsites)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage unscheduled requests with attention to detail, efficiency, and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform confidential and complex administrative duties, including preparing and formatting documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with project coordination and management, new hire onboarding tasks, and other team duties as identified\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong experience supporting a senior executive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent written and verbal English fluency, with exceptional communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to handle confidential and sensitive information with discretion. This role is subject to Braze\u0026#39;s insider trading policy and related compliance obligations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects, developing scope, managing schedules, and following up with stakeholders appropriately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with productivity and project management tools, and with corporate travel and expense platforms (e.g., Navan, Concur)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills and a high degree of personal accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at cross-functional collaboration to ensure seamless and effective communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of success, and are proactive and reliable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience supporting a legal, compliance, or corporate secretary function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a publicly traded company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":46177,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8114076/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8196085","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547070,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8196085,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1810","title":"Financial Analyst II, FP\u0026A","company_name":"Braze","first_published":"2026-09-18T15:28:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst to join our growing Financial Planning \u0026amp;amp; Analysis team. You will be the primary FP\u0026amp;amp;A business partner to the CIO organization, responsible for tracking, forecasting and reporting on key technology metrics and investments across Corporate IT, Business Systems, and Data Analytics functions. You will report to the Manager of FP\u0026amp;amp;A and work closely with CIO leadership and group heads to improve technology financial planning and monthly reporting standards. This role requires someone who is highly analytical and strategic, is able to communicate clearly with both finance and technology leaders, and thrives in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CIO organization and business leaders across Corporate IT, Business Systems, and Data Analytics to generate technology operations budgets, forecasts and long-range plans including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, forecast and report on key technology financial metrics including AI tokenization spend, infrastructure spend, cloud consumption, licensing costs, vendor contracts, and IT operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close process through close partnership with accounting and operations teams, ensuring accurate tracking of technology/AI investments and spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and commentary on key technology trends, infrastructure investments, cloud migration initiatives, and technology modernization to finance leadership and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on actual technology financial results against targets, provide variance analysis, assist in guidance on future trends, and present findings to Finance and CIO leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and develop financial models and scenario analyses to support strategic technology decisions, including AI investments, cloud migration, infrastructure investments, and operational efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on technology strategies, infrastructure investments, and digital transformation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and budget planning by translating business requirements and growth targets into technology investment needs and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc projects and strategic initiatives including contract analysis and cost optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+years of progressive experience in Finance and FP\u0026amp;amp;A, preferably in Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting, Finance, Economics, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical, creative thinker who can focus on the details without losing sight of the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and a very high level of comfort with Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance multiple responsibilities with competing deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate complex technology and financial concepts for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of technology infrastructure, cloud platforms (AWS, Azure), and enterprise technology investments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial planning and analysis tools such as Pigment or similar platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business intelligence tools, AI and data analytics platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $61,000 and $96,000/year, with an expected On Target Earnings (OTE) between $69,000 and $109,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8196085/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8196080","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547070,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8196080,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1810","title":"Financial Analyst II, FP\u0026A","company_name":"Braze","first_published":"2026-09-18T15:28:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst to join our growing Financial Planning \u0026amp;amp; Analysis team. You will be the primary FP\u0026amp;amp;A business partner to the CIO organization, responsible for tracking, forecasting and reporting on key technology metrics and investments across Corporate IT, Business Systems, and Data Analytics functions. You will report to the Manager of FP\u0026amp;amp;A and work closely with CIO leadership and group heads to improve technology financial planning and monthly reporting standards. This role requires someone who is highly analytical and strategic, is able to communicate clearly with both finance and technology leaders, and thrives in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CIO organization and business leaders across Corporate IT, Business Systems, and Data Analytics to generate technology operations budgets, forecasts and long-range plans including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, forecast and report on key technology financial metrics including AI tokenization spend, infrastructure spend, cloud consumption, licensing costs, vendor contracts, and IT operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close process through close partnership with accounting and operations teams, ensuring accurate tracking of technology/AI investments and spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and commentary on key technology trends, infrastructure investments, cloud migration initiatives, and technology modernization to finance leadership and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on actual technology financial results against targets, provide variance analysis, assist in guidance on future trends, and present findings to Finance and CIO leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and develop financial models and scenario analyses to support strategic technology decisions, including AI investments, cloud migration, infrastructure investments, and operational efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on technology strategies, infrastructure investments, and digital transformation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and budget planning by translating business requirements and growth targets into technology investment needs and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc projects and strategic initiatives including contract analysis and cost optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+years of progressive experience in Finance and FP\u0026amp;amp;A, preferably in Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting, Finance, Economics, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical, creative thinker who can focus on the details without losing sight of the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and a very high level of comfort with Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance multiple responsibilities with competing deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate complex technology and financial concepts for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of technology infrastructure, cloud platforms (AWS, Azure), and enterprise technology investments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial planning and analysis tools such as Pigment or similar platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business intelligence tools, AI and data analytics platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $64,000 and $101,000/year, with an expected On Target Earnings (OTE) between $73,000 and $114,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8196080/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8196075","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547070,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8196075,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1810","title":"Financial Analyst II, FP\u0026A","company_name":"Braze","first_published":"2026-09-18T15:28:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst to join our growing Financial Planning \u0026amp;amp; Analysis team. You will be the primary FP\u0026amp;amp;A business partner to the CIO organization, responsible for tracking, forecasting and reporting on key technology metrics and investments across Corporate IT, Business Systems, and Data Analytics functions. You will report to the Manager of FP\u0026amp;amp;A and work closely with CIO leadership and group heads to improve technology financial planning and monthly reporting standards. This role requires someone who is highly analytical and strategic, is able to communicate clearly with both finance and technology leaders, and thrives in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CIO organization and business leaders across Corporate IT, Business Systems, and Data Analytics to generate technology operations budgets, forecasts and long-range plans including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, forecast and report on key technology financial metrics including AI tokenization spend, infrastructure spend, cloud consumption, licensing costs, vendor contracts, and IT operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close process through close partnership with accounting and operations teams, ensuring accurate tracking of technology/AI investments and spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and commentary on key technology trends, infrastructure investments, cloud migration initiatives, and technology modernization to finance leadership and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on actual technology financial results against targets, provide variance analysis, assist in guidance on future trends, and present findings to Finance and CIO leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and develop financial models and scenario analyses to support strategic technology decisions, including AI investments, cloud migration, infrastructure investments, and operational efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on technology strategies, infrastructure investments, and digital transformation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and budget planning by translating business requirements and growth targets into technology investment needs and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc projects and strategic initiatives including contract analysis and cost optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+years of progressive experience in Finance and FP\u0026amp;amp;A, preferably in Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting, Finance, Economics, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical, creative thinker who can focus on the details without losing sight of the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and a very high level of comfort with Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance multiple responsibilities with competing deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate complex technology and financial concepts for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of technology infrastructure, cloud platforms (AWS, Azure), and enterprise technology investments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial planning and analysis tools such as Pigment or similar platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business intelligence tools, AI and data analytics platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,000 and $107,000/year, with an expected On Target Earnings (OTE) between $77,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8196075/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8196046","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547070,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8196046,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1810","title":"Financial Analyst II, FP\u0026A","company_name":"Braze","first_published":"2026-09-18T15:28:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Finance team is seeking a Financial Analyst to join our growing Financial Planning \u0026amp;amp; Analysis team. You will be the primary FP\u0026amp;amp;A business partner to the CIO organization, responsible for tracking, forecasting and reporting on key technology metrics and investments across Corporate IT, Business Systems, and Data Analytics functions. You will report to the Manager of FP\u0026amp;amp;A and work closely with CIO leadership and group heads to improve technology financial planning and monthly reporting standards. This role requires someone who is highly analytical and strategic, is able to communicate clearly with both finance and technology leaders, and thrives in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CIO organization and business leaders across Corporate IT, Business Systems, and Data Analytics to generate technology operations budgets, forecasts and long-range plans including monthly, quarterly, and annual cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, forecast and report on key technology financial metrics including AI tokenization spend, infrastructure spend, cloud consumption, licensing costs, vendor contracts, and IT operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close process through close partnership with accounting and operations teams, ensuring accurate tracking of technology/AI investments and spend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and commentary on key technology trends, infrastructure investments, cloud migration initiatives, and technology modernization to finance leadership and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on actual technology financial results against targets, provide variance analysis, assist in guidance on future trends, and present findings to Finance and CIO leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and develop financial models and scenario analyses to support strategic technology decisions, including AI investments, cloud migration, infrastructure investments, and operational efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Challenge assumptions and provide independent financial perspective on technology strategies, infrastructure investments, and digital transformation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LRP and budget planning by translating business requirements and growth targets into technology investment needs and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc projects and strategic initiatives including contract analysis and cost optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+years of progressive experience in Finance and FP\u0026amp;amp;A, preferably in Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Undergrad degree in Accounting, Finance, Economics, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical, creative thinker who can focus on the details without losing sight of the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills and a very high level of comfort with Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance multiple responsibilities with competing deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate complex technology and financial concepts for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of technology infrastructure, cloud platforms (AWS, Azure), and enterprise technology investments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial planning and analysis tools such as Pigment or similar platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business intelligence tools, AI and data analytics platforms is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,000 and $107,000/year, with an expected On Target Earnings (OTE) between $77,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8196046/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8259692","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3573956,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8259692,"updated_at":"2026-11-02T17:00:17-05:00","requisition_id":"R1883","title":"Head of Legal Operations","company_name":"Braze","first_published":"2026-10-06T16:01:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;As Head of Legal Operations, you will lead Legal Operations at Braze. You will report to the SVP, Legal, Privacy \u0026amp;amp; Ops and work as a strategic partner to the General Counsel and legal leadership. You will own the strategy, roadmap, technology architecture and data behind how our global legal department works: how work comes in, where our time and money go, what systems we run, and how we apply AI and automation to legal work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a builder\u0026#39;s role. Our legal team runs on an established stack (Salesforce, Ironclad, Jira and JSM, OneTrust), and there is a funded appetite to go further: structured contract and spend data, deeper automation, and AI in production. Some of this foundation is solid and some needs rebuilding. You will be responsible for what we build, buy, negotiate and retire, and you will be accountable for the results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be as comfortable presenting spend and resourcing trends to the GC as you are specifying an integration with a systems admin. You will also build and lead a small team, starting with a Legal Operations Analyst you will recruit, manage and develop. The role works with legal and business teams across our offices globally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a great opportunity to join a leading technology company that is growing quickly and scaling wisely. We\u0026#39;re looking for an enthusiastic individual, team-player and quick thinker who will care deeply about the employee experience and is able to enjoy and contribute to fostering a positive work culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Function Leadership and Strategy:\u0026lt;/strong\u0026gt; Own the Legal Operations strategy, multi-year roadmap and OKRs. Set priorities across the department\u0026#39;s competing operational demands, and report progress and impact to legal and executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Legal Insights and Resource Analytics:\u0026lt;/strong\u0026gt; Build the department\u0026#39;s view of where its time and money go, by functional area, matter type and business partner. Turn spend, workload and contract data into trends and recommendations for the legal leadership, and use them to inform prioritization, headcount planning and investment decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People Leadership:\u0026lt;/strong\u0026gt; Recruit and manage a Legal Operations Analyst. Set the operating model so that execution sits at the right level and senior capacity stays focused on design, negotiation and change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Legal Systems Architecture:\u0026lt;/strong\u0026gt; Own the architecture of the legal technology stack — including Salesforce, Jira and Jira Service Management, Ironclad and OneTrust, alongside e-signature, content management, sales enablement and procurement platforms. Responsible for building, buying, integrating and retiring decisions, and designing for scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrations and Automation:\u0026lt;/strong\u0026gt; Own the integration layer between contract management, CRM, screening, e-signature and finance systems end to end — from technical requirements through delivery, testing and production support. Drive automation of manual legal workflows as a standing objective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contract Data and Reporting:\u0026lt;/strong\u0026gt; Turn the contract population into structured, queryable data, and build the reporting layer that Legal leadership and the business rely on for commitments, obligations and risk. Define with the relevant legal functions the metrics the legal department manages itself by and enable appropriate reporting on such metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vendor and Commercial Ownership:\u0026lt;/strong\u0026gt; Own legal technology vendor selection, evaluation, commercial negotiation, renewals, spend and performance management. Hold Legal vendors to their commitments and build the business case for new investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Strategy for Legal:\u0026lt;/strong\u0026gt; Define in collaboration with Legal leadership and execute the department\u0026#39;s AI roadmap — contract review and drafting support, contract data extraction, knowledge management, intake deflection, and attorney use of general-purpose AI tools and self-built workflows — including governance, evaluation of output quality, and the change management needed for adoption to stick.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Service Delivery and Process Design: \u0026lt;/strong\u0026gt;Own legal intake as a product: how work reaches the department, how it is triaged and routed, what the service commitments are, and how performance against them is measured and reported. Design, document and implement new processes between Legal and its business partners, with the enablement and training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Governance and Compliance Operations: \u0026lt;/strong\u0026gt;Run the operational backbone of the department\u0026#39;s compliance obligations, including third-party due diligence, sanctions and export control screening, data retention and records management, in partnership with the legal and business owners of each program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership: \u0026lt;/strong\u0026gt;Act as Legal\u0026#39;s operational counterpart to IT, Business Systems, Finance, Procurement and other departments. Secure the engineering and admin capacity Legal needs, and influence system decisions made outside the department that affect it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Substantial legal operations leadership experience at a scaling technology company, including ownership of a legal operations function or of a major program within one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated people leadership: hiring, managing and developing team members, and building an operating model that delegates effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on technical expertise across legal and go-to-market systems — ideally Salesforce, Jira, Ironclad and OneTrust, or close equivalents — including workflow design, automation and integration architecture. You should be able to specify and challenge technical work, not only commission it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of legal technology vendor selection and commercial negotiation, with accountability for budget, renewals and vendor performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to define a roadmap and deliver change across a global, cross-functional organization, including system migrations and implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience defining, instrumenting and reporting operational metrics and service commitments for a legal or comparable function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills, with hands-on experience building dashboards and reporting in BI tools (e.g., Tableau, Looker or Salesforce reporting).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills, with credibility at General Counsel level and with engineering and IT counterparts alike.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong judgment on data integrity, confidentiality and the handling of sensitive information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A law degree is not required. A working understanding of commercial contracting is essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in the SaaS industry, including familiarity with SaaS commercial contracts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data protection and privacy concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience deploying AI in a legal function in production, beyond pilots, including governance and adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning a legal service desk or ticketing-based intake function at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating across multiple jurisdictions and languages, including multi-language legal document workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing a legal operations team from one person to several.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $212,000/year, with an expected On Target Earnings (OTE) between $176,000 and $250,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":46177,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8259692/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8347917","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3599929,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8347917,"updated_at":"2026-11-04T15:08:03-05:00","requisition_id":"R1948","title":"Industry Marketing, Financial Services Lead","company_name":"Braze","first_published":"2026-11-03T11:02:56-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Services industry operates in one of the most complex, highly regulated, and high-stakes environments, where trust is hard-earned, customer expectations are rising, and the cost of getting it wrong is significant. Success demands exceptionally high standards across security, compliance, and customer experience, all while navigating legacy systems, fragmented data, and the growing pressure to innovate at the pace of a rapidly evolving digital world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Industry Marketing Lead for Financial Services, you know the industry inside and out, and you understand the evolving needs of marketers in this space. An extended member of the Braze Product Marketing team, you’ll own every element of how Braze shows up in this market. You’ll set the strategy, write the industry narrative and positioning, create the plays the field can run, and develop the solutions that address the financial marketer’s unique regulatory and engagement challenges. You’ll work closely with sales, product, partnerships, customer success teams, and other Braze marketing teams to build Braze’s Financial Services business. This role’s day-to-day allows for both building strategy and hands-on execution as we continue to invest in this key industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Architect the Industry Marketing strategy:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a comprehensive marketing strategy tailored to the Financial Services industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with revenue and product teams to align Braze’s products and value proposition with industry-specific marketing objectives and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a go-to-market strategy targeting key Financial Services audiences, leveraging industry insights to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a roadmap of 1:many and 1:few assets (sub-industry POVs, GTM plays, pitch narratives, demo stories) for the most important segments of Financial Services\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Own and deliver the financial services narrative and point of view\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve Braze’s financial services narrative, including our sub-industry narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pair product launches with financial services insights and use cases. Show how our new products solve real financial services problems like driving deposits, streamlining onboarding and building long-term customer trust.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write sharp, data-backed thought leadership, building with media and research partners. Develop proprietary financial benchmarks and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Offer technical perspectives, considerations and trends as a part of the Financial Services narratives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Be the field’s financial services expert\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze on stage at Financial Services specific events and in Financial Services publications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring field and customer insight back to Product, PMM, Sales and leadership to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on key enablement and education deliverables that help educate the broader organization on the Financial Services industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a small set of strategic pursuits and executive business reviews. Use what you learn there to improve how we go to market.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Turn customers and partners into proof\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales and Customer Marketing to find, develop and publish financial services customer evidence (case studies, quotes, speakers, references).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Partnerships to build joint Financial Services stories with technology partners and services partners. Help bring partners into our Financial Services roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train Revenue teams and facilitate the ongoing exchange of knowledge and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Financial Services native. \u0026lt;/strong\u0026gt;Ideally with a consumer-facing marketing background in banking, insurance, wealth management, or FinTech.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You know how Financial Services brands run. \u0026lt;/strong\u0026gt;You are well versed in customer acquisition and onboarding, product cross-sell, deepening wallet penetration, lifetime value, digital-first experiences, and the KPIs leaders are measured on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive storyteller.\u0026lt;/strong\u0026gt; You can turn complicated technology, including AI, into plain language a CMO or CFO cares about. You are an outstanding writer and presenter, and you easily adapt your messaging to your audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds to scale.\u0026lt;/strong\u0026gt; You’d rather create a play 50 sellers use than a deck one seller uses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brings people along.\u0026lt;/strong\u0026gt; You build trust across Sales, CS, PMM, Partnerships, Events and Content, and you push back when something’s off.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uses AI at work.\u0026lt;/strong\u0026gt; You use AI tools to research, write and build faster, and you can explain AI concepts like agentic, generative and predictive to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA or relevant advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years in B2B marketing, product marketing, financial services marketing, consulting or a strategy role, with significant time focused on Financial Services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building industry or go-to-market strategies that drove pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence; experience speaking at industry events is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and managing relationships with key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency, and team productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer engagement, martech or data platforms (CEPs, CDPs, commerce platforms, data clouds) is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $175,000/year, with an expected On Target Earnings (OTE) between $146,000 and $205,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8347917/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8347907","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3599929,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8347907,"updated_at":"2026-11-04T15:08:03-05:00","requisition_id":"R1948","title":"Industry Marketing, Financial Services Lead","company_name":"Braze","first_published":"2026-11-03T11:02:52-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Services industry operates in one of the most complex, highly regulated, and high-stakes environments, where trust is hard-earned, customer expectations are rising, and the cost of getting it wrong is significant. Success demands exceptionally high standards across security, compliance, and customer experience, all while navigating legacy systems, fragmented data, and the growing pressure to innovate at the pace of a rapidly evolving digital world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Industry Marketing Lead for Financial Services, you know the industry inside and out, and you understand the evolving needs of marketers in this space. An extended member of the Braze Product Marketing team, you’ll own every element of how Braze shows up in this market. You’ll set the strategy, write the industry narrative and positioning, create the plays the field can run, and develop the solutions that address the financial marketer’s unique regulatory and engagement challenges. You’ll work closely with sales, product, partnerships, customer success teams, and other Braze marketing teams to build Braze’s Financial Services business. This role’s day-to-day allows for both building strategy and hands-on execution as we continue to invest in this key industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Architect the Industry Marketing strategy:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a comprehensive marketing strategy tailored to the Financial Services industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with revenue and product teams to align Braze’s products and value proposition with industry-specific marketing objectives and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a go-to-market strategy targeting key Financial Services audiences, leveraging industry insights to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a roadmap of 1:many and 1:few assets (sub-industry POVs, GTM plays, pitch narratives, demo stories) for the most important segments of Financial Services\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Own and deliver the financial services narrative and point of view\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve Braze’s financial services narrative, including our sub-industry narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pair product launches with financial services insights and use cases. Show how our new products solve real financial services problems like driving deposits, streamlining onboarding and building long-term customer trust.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write sharp, data-backed thought leadership, building with media and research partners. Develop proprietary financial benchmarks and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Offer technical perspectives, considerations and trends as a part of the Financial Services narratives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Be the field’s financial services expert\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze on stage at Financial Services specific events and in Financial Services publications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring field and customer insight back to Product, PMM, Sales and leadership to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on key enablement and education deliverables that help educate the broader organization on the Financial Services industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a small set of strategic pursuits and executive business reviews. Use what you learn there to improve how we go to market.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Turn customers and partners into proof\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales and Customer Marketing to find, develop and publish financial services customer evidence (case studies, quotes, speakers, references).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Partnerships to build joint Financial Services stories with technology partners and services partners. Help bring partners into our Financial Services roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train Revenue teams and facilitate the ongoing exchange of knowledge and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Financial Services native. \u0026lt;/strong\u0026gt;Ideally with a consumer-facing marketing background in banking, insurance, wealth management, or FinTech.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You know how Financial Services brands run. \u0026lt;/strong\u0026gt;You are well versed in customer acquisition and onboarding, product cross-sell, deepening wallet penetration, lifetime value, digital-first experiences, and the KPIs leaders are measured on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive storyteller.\u0026lt;/strong\u0026gt; You can turn complicated technology, including AI, into plain language a CMO or CFO cares about. You are an outstanding writer and presenter, and you easily adapt your messaging to your audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds to scale.\u0026lt;/strong\u0026gt; You’d rather create a play 50 sellers use than a deck one seller uses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brings people along.\u0026lt;/strong\u0026gt; You build trust across Sales, CS, PMM, Partnerships, Events and Content, and you push back when something’s off.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uses AI at work.\u0026lt;/strong\u0026gt; You use AI tools to research, write and build faster, and you can explain AI concepts like agentic, generative and predictive to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA or relevant advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years in B2B marketing, product marketing, financial services marketing, consulting or a strategy role, with significant time focused on Financial Services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building industry or go-to-market strategies that drove pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence; experience speaking at industry events is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and managing relationships with key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency, and team productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer engagement, martech or data platforms (CEPs, CDPs, commerce platforms, data clouds) is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $175,000/year, with an expected On Target Earnings (OTE) between $146,000 and $205,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8347907/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8327997","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3599929,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8327997,"updated_at":"2026-11-04T15:08:03-05:00","requisition_id":"R1948","title":"Industry Marketing, Financial Services Lead","company_name":"Braze","first_published":"2026-11-03T11:02:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Services industry operates in one of the most complex, highly regulated, and high-stakes environments, where trust is hard-earned, customer expectations are rising, and the cost of getting it wrong is significant. Success demands exceptionally high standards across security, compliance, and customer experience, all while navigating legacy systems, fragmented data, and the growing pressure to innovate at the pace of a rapidly evolving digital world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Industry Marketing Lead for Financial Services, you know the industry inside and out, and you understand the evolving needs of marketers in this space. An extended member of the Braze Product Marketing team, you’ll own every element of how Braze shows up in this market. You’ll set the strategy, write the industry narrative and positioning, create the plays the field can run, and develop the solutions that address the financial marketer’s unique regulatory and engagement challenges. You’ll work closely with sales, product, partnerships, customer success teams, and other Braze marketing teams to build Braze’s Financial Services business. This role’s day-to-day allows for both building strategy and hands-on execution as we continue to invest in this key industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Architect the Industry Marketing strategy:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a comprehensive marketing strategy tailored to the Financial Services industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with revenue and product teams to align Braze’s products and value proposition with industry-specific marketing objectives and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a go-to-market strategy targeting key Financial Services audiences, leveraging industry insights to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a roadmap of 1:many and 1:few assets (sub-industry POVs, GTM plays, pitch narratives, demo stories) for the most important segments of Financial Services\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Own and deliver the financial services narrative and point of view\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve Braze’s financial services narrative, including our sub-industry narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pair product launches with financial services insights and use cases. Show how our new products solve real financial services problems like driving deposits, streamlining onboarding and building long-term customer trust.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write sharp, data-backed thought leadership, building with media and research partners. Develop proprietary financial benchmarks and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Offer technical perspectives, considerations and trends as a part of the Financial Services narratives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Be the field’s financial services expert\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze on stage at Financial Services specific events and in Financial Services publications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring field and customer insight back to Product, PMM, Sales and leadership to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on key enablement and education deliverables that help educate the broader organization on the Financial Services industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a small set of strategic pursuits and executive business reviews. Use what you learn there to improve how we go to market.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Turn customers and partners into proof\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales and Customer Marketing to find, develop and publish financial services customer evidence (case studies, quotes, speakers, references).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Partnerships to build joint Financial Services stories with technology partners and services partners. Help bring partners into our Financial Services roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train Revenue teams and facilitate the ongoing exchange of knowledge and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Financial Services native. \u0026lt;/strong\u0026gt;Ideally with a consumer-facing marketing background in banking, insurance, wealth management, or FinTech.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You know how Financial Services brands run. \u0026lt;/strong\u0026gt;You are well versed in customer acquisition and onboarding, product cross-sell, deepening wallet penetration, lifetime value, digital-first experiences, and the KPIs leaders are measured on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive storyteller.\u0026lt;/strong\u0026gt; You can turn complicated technology, including AI, into plain language a CMO or CFO cares about. You are an outstanding writer and presenter, and you easily adapt your messaging to your audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds to scale.\u0026lt;/strong\u0026gt; You’d rather create a play 50 sellers use than a deck one seller uses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brings people along.\u0026lt;/strong\u0026gt; You build trust across Sales, CS, PMM, Partnerships, Events and Content, and you push back when something’s off.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uses AI at work.\u0026lt;/strong\u0026gt; You use AI tools to research, write and build faster, and you can explain AI concepts like agentic, generative and predictive to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA or relevant advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years in B2B marketing, product marketing, financial services marketing, consulting or a strategy role, with significant time focused on Financial Services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building industry or go-to-market strategies that drove pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence; experience speaking at industry events is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and managing relationships with key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency, and team productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer engagement, martech or data platforms (CEPs, CDPs, commerce platforms, data clouds) is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,000 and $157,000/year, with an expected On Target Earnings (OTE) between $131,000 and $187,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8327997/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8347899","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3599929,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8347899,"updated_at":"2026-11-04T15:08:03-05:00","requisition_id":"R1948","title":"Industry Marketing, Financial Services Lead","company_name":"Braze","first_published":"2026-11-03T11:02:50-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Services industry operates in one of the most complex, highly regulated, and high-stakes environments, where trust is hard-earned, customer expectations are rising, and the cost of getting it wrong is significant. Success demands exceptionally high standards across security, compliance, and customer experience, all while navigating legacy systems, fragmented data, and the growing pressure to innovate at the pace of a rapidly evolving digital world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Industry Marketing Lead for Financial Services, you know the industry inside and out, and you understand the evolving needs of marketers in this space. An extended member of the Braze Product Marketing team, you’ll own every element of how Braze shows up in this market. You’ll set the strategy, write the industry narrative and positioning, create the plays the field can run, and develop the solutions that address the financial marketer’s unique regulatory and engagement challenges. You’ll work closely with sales, product, partnerships, customer success teams, and other Braze marketing teams to build Braze’s Financial Services business. This role’s day-to-day allows for both building strategy and hands-on execution as we continue to invest in this key industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Architect the Industry Marketing strategy:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a comprehensive marketing strategy tailored to the Financial Services industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with revenue and product teams to align Braze’s products and value proposition with industry-specific marketing objectives and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a go-to-market strategy targeting key Financial Services audiences, leveraging industry insights to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a roadmap of 1:many and 1:few assets (sub-industry POVs, GTM plays, pitch narratives, demo stories) for the most important segments of Financial Services\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Own and deliver the financial services narrative and point of view\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve Braze’s financial services narrative, including our sub-industry narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pair product launches with financial services insights and use cases. Show how our new products solve real financial services problems like driving deposits, streamlining onboarding and building long-term customer trust.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write sharp, data-backed thought leadership, building with media and research partners. Develop proprietary financial benchmarks and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Offer technical perspectives, considerations and trends as a part of the Financial Services narratives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Be the field’s financial services expert\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze on stage at Financial Services specific events and in Financial Services publications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring field and customer insight back to Product, PMM, Sales and leadership to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on key enablement and education deliverables that help educate the broader organization on the Financial Services industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a small set of strategic pursuits and executive business reviews. Use what you learn there to improve how we go to market.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Turn customers and partners into proof\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales and Customer Marketing to find, develop and publish financial services customer evidence (case studies, quotes, speakers, references).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Partnerships to build joint Financial Services stories with technology partners and services partners. Help bring partners into our Financial Services roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train Revenue teams and facilitate the ongoing exchange of knowledge and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Financial Services native. \u0026lt;/strong\u0026gt;Ideally with a consumer-facing marketing background in banking, insurance, wealth management, or FinTech.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You know how Financial Services brands run. \u0026lt;/strong\u0026gt;You are well versed in customer acquisition and onboarding, product cross-sell, deepening wallet penetration, lifetime value, digital-first experiences, and the KPIs leaders are measured on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive storyteller.\u0026lt;/strong\u0026gt; You can turn complicated technology, including AI, into plain language a CMO or CFO cares about. You are an outstanding writer and presenter, and you easily adapt your messaging to your audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds to scale.\u0026lt;/strong\u0026gt; You’d rather create a play 50 sellers use than a deck one seller uses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brings people along.\u0026lt;/strong\u0026gt; You build trust across Sales, CS, PMM, Partnerships, Events and Content, and you push back when something’s off.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uses AI at work.\u0026lt;/strong\u0026gt; You use AI tools to research, write and build faster, and you can explain AI concepts like agentic, generative and predictive to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA or relevant advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years in B2B marketing, product marketing, financial services marketing, consulting or a strategy role, with significant time focused on Financial Services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building industry or go-to-market strategies that drove pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence; experience speaking at industry events is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams and managing relationships with key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency, and team productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer engagement, martech or data platforms (CEPs, CDPs, commerce platforms, data clouds) is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $118,000 and $165,500/year, with an expected On Target Earnings (OTE) between $138,000 and $197,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8347899/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8325175","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598881,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8325175,"updated_at":"2026-11-02T15:05:53-05:00","requisition_id":"R1944","title":"Industry Marketing Lead, Retail \u0026 eCommerce","company_name":"Braze","first_published":"2026-10-29T16:31:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Retail moves fast, and retail executives don’t buy engagement tools. They buy partners who can help them grow revenue, protect margin and keep customers coming back. As Industry Marketing Lead for Retail \u0026amp;amp; Consumer Goods, you know the industry from the inside and understand what retail marketers are up against. As a senior strategic partner to Sales, Customer Success, Demand Generation, Product Management, Partnerships and company leadership, you’ll own how Braze shows up in this market and multiply the impact of the teams around you. You’ll set the strategy, write the industry narrative and positioning, lead retail product launches, create the plays the field can run, and develop the solutions that address the retail marketer’s challenges. You’ll work closely with sales, product, partnerships, customer success \u0026amp;amp; other Braze marketing teams to build Braze’s Retail business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Architect the Industry Marketing strategy:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a comprehensive marketing strategy tailored to the Retail \u0026amp;amp; Consumer Goods industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with revenue and product teams to align Braze’s products and value proposition with industry-specific marketing objectives and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a go-to-market strategy targeting key Retail \u0026amp;amp; Consumer Goods audiences, leveraging industry insights to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how Braze segments the retail market, which segments to prioritize and where we win. Use win/loss and field insight to sharpen our positioning. Contribute retail win/loss analysis along with other customer and marekt intelligence .\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Own the retail narrative and point of view\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve Braze’s retail and consumer goods narrative, including narratives for key segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Braze with the executives who decide: CMOs, eCommerce and digital leaders, CRM and loyalty leads, and other C-suite leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead retail product and package launches, including positioning and messaging, and pair them with retail insights and use cases. Show how our new products solve real retail problems like abandoned carts, peak-season pressure, loyalty and post-purchase.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Competitive to bring retail-specific competitive context into our positioning, and co-build retail competitive takeaway plays.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Be the field’s retail expert\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a voice for Braze with customers and at select Retail industry moments, in partnership with Content and Events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring field and customer insight back to Product, Product Marketing and leadership to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on key enablement and education deliverables that help educate the broader organization on the Retail industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Build plays that scale\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a roadmap of scalable assets for both broad and targeted audiences (segment points of view, go-to-market plays, pitch narratives, demo stories) that sellers can tailor without starting from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a small set of strategic pursuits and executive business reviews. Use what you learn there to improve our plays and content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the retail message for key moments on the calendar, including major industry events and the holiday season, in collaboration with our Events, Demand Generation and Content teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Turn customers and partners into proof\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales and Customer Marketing to find, develop and publish retail customer evidence (case studies, quotes, speakers, references).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-build joint retail plays with Partner PMMs and Partnerships, across technology and services partners. Help bring partners into our Retail roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help Braze win more retail deals, faster and at higher value, and grow a healthy and durable Retail business. You will be measured on retail win rates, pipeline and bookings from retail plays, sales cycle length and deal size in retail, adoption of retail launches and plays, seller certification, and net-new public retail customer stories. In your first 90 days, you’ll get to know our retail customers, sellers and partners, and lead retail messaging and partner storylines for Shoptalk this spring.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retail native. Ideally you come from consumer marketing at a retailer or brand, or from consulting or strategy work serving retailers. You know how retailers and brands run:\u0026lt;/strong\u0026gt; merchandising calendars, promotions vs. brand-building, loyalty, omnichannel and store-to-digital, and the KPIs leaders are measured on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive storyteller.\u0026lt;/strong\u0026gt; You can turn complicated technology, including AI, into plain language a CMO cares about.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds to scale.\u0026lt;/strong\u0026gt; You’d rather create a play 50 sellers use than a deck one seller uses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brings people along.\u0026lt;/strong\u0026gt; You build trust across Sales, Customer Success, Product Marketing, Partnerships, Events and Content, and you push back when something’s off.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uses AI at work.\u0026lt;/strong\u0026gt; You use AI tools to research and build faster, and you can explain AI concepts like agentic, generative and predictive to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in marketing, product marketing, or strategy roles , with significant time focused on retail and consumer goods, either at a retailer or serving them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building industry or go-to-market strategies that drove pipeline and revenue, including positioning, messaging, launch and sales enablement programs that measurably moved win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience using AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency and team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with marketing technology, such as customer engagement platforms, customer data platforms, commerce platforms or data clouds, is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence; experience speaking at industry events is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,000 and $157,000/year, with an expected On Target Earnings (OTE) between $131,000 and $187,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8325175/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8335125","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598881,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8335125,"updated_at":"2026-11-02T15:06:34-05:00","requisition_id":"R1944","title":"Industry Marketing Lead, Retail \u0026 eCommerce","company_name":"Braze","first_published":"2026-10-29T16:31:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Retail moves fast, and retail executives don’t buy engagement tools. They buy partners who can help them grow revenue, protect margin and keep customers coming back. As Industry Marketing Lead for Retail \u0026amp;amp; Consumer Goods, you know the industry from the inside and understand what retail marketers are up against. As a senior strategic partner to Sales, Customer Success, Demand Generation, Product Management, Partnerships and company leadership, you’ll own how Braze shows up in this market and multiply the impact of the teams around you. You’ll set the strategy, write the industry narrative and positioning, lead retail product launches, create the plays the field can run, and develop the solutions that address the retail marketer’s challenges. You’ll work closely with sales, product, partnerships, customer success \u0026amp;amp; other Braze marketing teams to build Braze’s Retail business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Architect the Industry Marketing strategy:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a comprehensive marketing strategy tailored to the Retail \u0026amp;amp; Consumer Goods industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with revenue and product teams to align Braze’s products and value proposition with industry-specific marketing objectives and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a go-to-market strategy targeting key Retail \u0026amp;amp; Consumer Goods audiences, leveraging industry insights to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how Braze segments the retail market, which segments to prioritize and where we win. Use win/loss and field insight to sharpen our positioning. Contribute retail win/loss analysis along with other customer and marekt intelligence .\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Own the retail narrative and point of view\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve Braze’s retail and consumer goods narrative, including narratives for key segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Braze with the executives who decide: CMOs, eCommerce and digital leaders, CRM and loyalty leads, and other C-suite leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead retail product and package launches, including positioning and messaging, and pair them with retail insights and use cases. Show how our new products solve real retail problems like abandoned carts, peak-season pressure, loyalty and post-purchase.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Competitive to bring retail-specific competitive context into our positioning, and co-build retail competitive takeaway plays.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Be the field’s retail expert\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a voice for Braze with customers and at select Retail industry moments, in partnership with Content and Events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring field and customer insight back to Product, Product Marketing and leadership to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on key enablement and education deliverables that help educate the broader organization on the Retail industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Build plays that scale\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a roadmap of scalable assets for both broad and targeted audiences (segment points of view, go-to-market plays, pitch narratives, demo stories) that sellers can tailor without starting from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a small set of strategic pursuits and executive business reviews. Use what you learn there to improve our plays and content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the retail message for key moments on the calendar, including major industry events and the holiday season, in collaboration with our Events, Demand Generation and Content teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Turn customers and partners into proof\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales and Customer Marketing to find, develop and publish retail customer evidence (case studies, quotes, speakers, references).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-build joint retail plays with Partner PMMs and Partnerships, across technology and services partners. Help bring partners into our Retail roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help Braze win more retail deals, faster and at higher value, and grow a healthy and durable Retail business. You will be measured on retail win rates, pipeline and bookings from retail plays, sales cycle length and deal size in retail, adoption of retail launches and plays, seller certification, and net-new public retail customer stories. In your first 90 days, you’ll get to know our retail customers, sellers and partners, and lead retail messaging and partner storylines for Shoptalk this spring.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retail native. Ideally you come from consumer marketing at a retailer or brand, or from consulting or strategy work serving retailers. You know how retailers and brands run:\u0026lt;/strong\u0026gt; merchandising calendars, promotions vs. brand-building, loyalty, omnichannel and store-to-digital, and the KPIs leaders are measured on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive storyteller.\u0026lt;/strong\u0026gt; You can turn complicated technology, including AI, into plain language a CMO cares about.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds to scale.\u0026lt;/strong\u0026gt; You’d rather create a play 50 sellers use than a deck one seller uses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brings people along.\u0026lt;/strong\u0026gt; You build trust across Sales, Customer Success, Product Marketing, Partnerships, Events and Content, and you push back when something’s off.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uses AI at work.\u0026lt;/strong\u0026gt; You use AI tools to research and build faster, and you can explain AI concepts like agentic, generative and predictive to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in marketing, product marketing, or strategy roles , with significant time focused on retail and consumer goods, either at a retailer or serving them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building industry or go-to-market strategies that drove pipeline and revenue, including positioning, messaging, launch and sales enablement programs that measurably moved win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience using AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency and team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with marketing technology, such as customer engagement platforms, customer data platforms, commerce platforms or data clouds, is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence; experience speaking at industry events is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $118,000 and $165,500/year, with an expected On Target Earnings (OTE) between $138,000 and $197,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8335125/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8335128","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598881,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8335128,"updated_at":"2026-11-02T15:07:22-05:00","requisition_id":"R1944","title":"Industry Marketing Lead, Retail \u0026 eCommerce","company_name":"Braze","first_published":"2026-10-29T16:31:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Retail moves fast, and retail executives don’t buy engagement tools. They buy partners who can help them grow revenue, protect margin and keep customers coming back. As Industry Marketing Lead for Retail \u0026amp;amp; Consumer Goods, you know the industry from the inside and understand what retail marketers are up against. As a senior strategic partner to Sales, Customer Success, Demand Generation, Product Management, Partnerships and company leadership, you’ll own how Braze shows up in this market and multiply the impact of the teams around you. You’ll set the strategy, write the industry narrative and positioning, lead retail product launches, create the plays the field can run, and develop the solutions that address the retail marketer’s challenges. You’ll work closely with sales, product, partnerships, customer success \u0026amp;amp; other Braze marketing teams to build Braze’s Retail business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Architect the Industry Marketing strategy:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a comprehensive marketing strategy tailored to the Retail \u0026amp;amp; Consumer Goods industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with revenue and product teams to align Braze’s products and value proposition with industry-specific marketing objectives and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a go-to-market strategy targeting key Retail \u0026amp;amp; Consumer Goods audiences, leveraging industry insights to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how Braze segments the retail market, which segments to prioritize and where we win. Use win/loss and field insight to sharpen our positioning. Contribute retail win/loss analysis along with other customer and marekt intelligence .\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Own the retail narrative and point of view\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve Braze’s retail and consumer goods narrative, including narratives for key segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Braze with the executives who decide: CMOs, eCommerce and digital leaders, CRM and loyalty leads, and other C-suite leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead retail product and package launches, including positioning and messaging, and pair them with retail insights and use cases. Show how our new products solve real retail problems like abandoned carts, peak-season pressure, loyalty and post-purchase.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Competitive to bring retail-specific competitive context into our positioning, and co-build retail competitive takeaway plays.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Be the field’s retail expert\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a voice for Braze with customers and at select Retail industry moments, in partnership with Content and Events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring field and customer insight back to Product, Product Marketing and leadership to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on key enablement and education deliverables that help educate the broader organization on the Retail industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Build plays that scale\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a roadmap of scalable assets for both broad and targeted audiences (segment points of view, go-to-market plays, pitch narratives, demo stories) that sellers can tailor without starting from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a small set of strategic pursuits and executive business reviews. Use what you learn there to improve our plays and content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the retail message for key moments on the calendar, including major industry events and the holiday season, in collaboration with our Events, Demand Generation and Content teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Turn customers and partners into proof\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales and Customer Marketing to find, develop and publish retail customer evidence (case studies, quotes, speakers, references).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-build joint retail plays with Partner PMMs and Partnerships, across technology and services partners. Help bring partners into our Retail roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help Braze win more retail deals, faster and at higher value, and grow a healthy and durable Retail business. You will be measured on retail win rates, pipeline and bookings from retail plays, sales cycle length and deal size in retail, adoption of retail launches and plays, seller certification, and net-new public retail customer stories. In your first 90 days, you’ll get to know our retail customers, sellers and partners, and lead retail messaging and partner storylines for Shoptalk this spring.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retail native. Ideally you come from consumer marketing at a retailer or brand, or from consulting or strategy work serving retailers. You know how retailers and brands run:\u0026lt;/strong\u0026gt; merchandising calendars, promotions vs. brand-building, loyalty, omnichannel and store-to-digital, and the KPIs leaders are measured on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive storyteller.\u0026lt;/strong\u0026gt; You can turn complicated technology, including AI, into plain language a CMO cares about.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds to scale.\u0026lt;/strong\u0026gt; You’d rather create a play 50 sellers use than a deck one seller uses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brings people along.\u0026lt;/strong\u0026gt; You build trust across Sales, Customer Success, Product Marketing, Partnerships, Events and Content, and you push back when something’s off.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uses AI at work.\u0026lt;/strong\u0026gt; You use AI tools to research and build faster, and you can explain AI concepts like agentic, generative and predictive to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in marketing, product marketing, or strategy roles , with significant time focused on retail and consumer goods, either at a retailer or serving them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building industry or go-to-market strategies that drove pipeline and revenue, including positioning, messaging, launch and sales enablement programs that measurably moved win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience using AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency and team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with marketing technology, such as customer engagement platforms, customer data platforms, commerce platforms or data clouds, is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence; experience speaking at industry events is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $175,000/year, with an expected On Target Earnings (OTE) between $146,000 and $208,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8335128/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8335152","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598881,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8335152,"updated_at":"2026-11-02T15:08:01-05:00","requisition_id":"R1944","title":"Industry Marketing Lead, Retail \u0026 eCommerce","company_name":"Braze","first_published":"2026-10-29T16:31:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Retail moves fast, and retail executives don’t buy engagement tools. They buy partners who can help them grow revenue, protect margin and keep customers coming back. As Industry Marketing Lead for Retail \u0026amp;amp; Consumer Goods, you know the industry from the inside and understand what retail marketers are up against. As a senior strategic partner to Sales, Customer Success, Demand Generation, Product Management, Partnerships and company leadership, you’ll own how Braze shows up in this market and multiply the impact of the teams around you. You’ll set the strategy, write the industry narrative and positioning, lead retail product launches, create the plays the field can run, and develop the solutions that address the retail marketer’s challenges. You’ll work closely with sales, product, partnerships, customer success \u0026amp;amp; other Braze marketing teams to build Braze’s Retail business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Architect the Industry Marketing strategy:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of a comprehensive marketing strategy tailored to the Retail \u0026amp;amp; Consumer Goods industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with revenue and product teams to align Braze’s products and value proposition with industry-specific marketing objectives and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a go-to-market strategy targeting key Retail \u0026amp;amp; Consumer Goods audiences, leveraging industry insights to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how Braze segments the retail market, which segments to prioritize and where we win. Use win/loss and field insight to sharpen our positioning. Contribute retail win/loss analysis along with other customer and marekt intelligence .\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Own the retail narrative and point of view\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve Braze’s retail and consumer goods narrative, including narratives for key segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Braze with the executives who decide: CMOs, eCommerce and digital leaders, CRM and loyalty leads, and other C-suite leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead retail product and package launches, including positioning and messaging, and pair them with retail insights and use cases. Show how our new products solve real retail problems like abandoned carts, peak-season pressure, loyalty and post-purchase.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Competitive to bring retail-specific competitive context into our positioning, and co-build retail competitive takeaway plays.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Be the field’s retail expert\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a voice for Braze with customers and at select Retail industry moments, in partnership with Content and Events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring field and customer insight back to Product, Product Marketing and leadership to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on key enablement and education deliverables that help educate the broader organization on the Retail industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Build plays that scale\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a roadmap of scalable assets for both broad and targeted audiences (segment points of view, go-to-market plays, pitch narratives, demo stories) that sellers can tailor without starting from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a small set of strategic pursuits and executive business reviews. Use what you learn there to improve our plays and content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the retail message for key moments on the calendar, including major industry events and the holiday season, in collaboration with our Events, Demand Generation and Content teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Turn customers and partners into proof\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales and Customer Marketing to find, develop and publish retail customer evidence (case studies, quotes, speakers, references).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-build joint retail plays with Partner PMMs and Partnerships, across technology and services partners. Help bring partners into our Retail roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help Braze win more retail deals, faster and at higher value, and grow a healthy and durable Retail business. You will be measured on retail win rates, pipeline and bookings from retail plays, sales cycle length and deal size in retail, adoption of retail launches and plays, seller certification, and net-new public retail customer stories. In your first 90 days, you’ll get to know our retail customers, sellers and partners, and lead retail messaging and partner storylines for Shoptalk this spring.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retail native. Ideally you come from consumer marketing at a retailer or brand, or from consulting or strategy work serving retailers. You know how retailers and brands run:\u0026lt;/strong\u0026gt; merchandising calendars, promotions vs. brand-building, loyalty, omnichannel and store-to-digital, and the KPIs leaders are measured on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive storyteller.\u0026lt;/strong\u0026gt; You can turn complicated technology, including AI, into plain language a CMO cares about.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds to scale.\u0026lt;/strong\u0026gt; You’d rather create a play 50 sellers use than a deck one seller uses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brings people along.\u0026lt;/strong\u0026gt; You build trust across Sales, Customer Success, Product Marketing, Partnerships, Events and Content, and you push back when something’s off.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uses AI at work.\u0026lt;/strong\u0026gt; You use AI tools to research and build faster, and you can explain AI concepts like agentic, generative and predictive to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in marketing, product marketing, or strategy roles , with significant time focused on retail and consumer goods, either at a retailer or serving them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building industry or go-to-market strategies that drove pipeline and revenue, including positioning, messaging, launch and sales enablement programs that measurably moved win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience using AI-powered marketing tools and automation to improve personalization, experimentation, operational efficiency and team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with marketing technology, such as customer engagement platforms, customer data platforms, commerce platforms or data clouds, is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence; experience speaking at industry events is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree required; MBA a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $175,000/year, with an expected On Target Earnings (OTE) between $146,000 and $208,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8335152/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8301086","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3589241,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8301086,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1915","title":"Intern, Software Engineering","company_name":"Braze","first_published":"2026-10-19T16:55:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work with a team of skilled engineers and a dedicated mentor on real-world, production oriented product features on a wide range of sophisticated problems in everything from API and web design to systems engineering and data infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team members to coordinate and drive projects forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on individual and group projects focused on the full project lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team up with business leaders and key stakeholders to accomplish project objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use a broad spectrum of technologies and programming languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access technology/engineering leadership who want to hear your ideas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage the latest AI tools to accelerate learning, discovery and delivery in our production codebase\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pursuing a degree in Computer Science, or equivalent with one or less academic year remaining after your Braze internship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Available for a 10 week internship between June and August\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious, passionate, and inventive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented, curious, and strong with communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attentive to detail, strong communication, and a curious thinker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work in-person at our NYC office\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You can expect:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intern events including executive lunch, team events, and end of program presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time return offers subject to performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun loving team and office culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay for this position at the start of employment is expected to be $60/hour.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8301086/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8193400","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8193400,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $169,000 and $266,000/year, with an expected On Target Earnings (OTE) between $188,000 and $296,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8193400/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209240","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209240,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $169,000 and $266,000/year, with an expected On Target Earnings (OTE) between $188,000 and $296,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209240/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209238","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209238,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $169,000 and $266,000/year, with an expected On Target Earnings (OTE) between $188,000 and $296,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209238/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8194300","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8194300,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the Canada, the pay range for this position at the start of employment is expected to be between CA$175,000 and $274,000/year, with an expected On Target Earnings (OTE) between CA$194,000 and $304,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8194300/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209242","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3545232,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209242,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1805","title":"Lead Product Manager, Banners \u0026 Content Cards","company_name":"Braze","first_published":"2026-09-16T15:38:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Manager to lead the Banners team, which owns Braze\u0026#39;s in-product messaging surfaces: Content Cards and Banners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the channels that reach users inside the app experience rather than outside it. They\u0026#39;re persistent, native, and always available, with no opt-in required and no deliverability tax. Content Cards is a mature, widely adopted surface. Banners is our newest channel and our fastest growing, having gone from launch to full feature parity with Content Cards in under a year, and now serving well over a billion impressions a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It\u0026#39;s adoption, programmability, and making creation genuinely fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal here is to find someone who can take a portfolio that\u0026#39;s technically deep and commercially material, and push it into its next phase. Here\u0026#39;s what you\u0026#39;d focus on in your first year:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make creation faster and more intelligent. Banners already supports three ways to build: drag-and-drop, raw HTML, and AI-generated. Braze is investing heavily in Operator, our AI assistant, and a big part of this role is making sure these surfaces are ones Operator can actually work with. Marketers are shifting from building things themselves to letting AI build it for them. A core part of this role is pushing that path forward: making Operator, our AI assistant, a natural and differentiated way to act on a marketer’s intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the measurement bar. You\u0026#39;d define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and manage internal and external customer expectations, including with enterprise accounts and in renewal and expansion conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand our technology, business, customers, and market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build best-in-class infrastructure for your products, treating reliability, performance, and observability as product requirements rather than cleanup work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across the division to build reusable capability instead of channel-specific implementations. Shared editors, shared design patterns, shared APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;WHO YOU ARE\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience, including owning a product line at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You\u0026#39;ll need to align engineering, design, our SDK team, and go-to-market without positional authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, positive, can-do attitude. You drive projects to completion excellently, and you\u0026#39;re always looking for new ways that processes and products can be improved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you\u0026#39;re rigorous about baselines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn and grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product or embedded messaging surfaces. Inbox, feed, banner, or in-app content products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building rich content creation flows. Drag-and-drop editors, template systems, or WYSIWYG authoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI features inside an existing authoring tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with products that depend on customer-side SDK integration, and the adoption dynamics that come with that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical experience and the ability to understand and discuss product architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth technology startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-scale technology startup. We operate at the scale of billions of users\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $169,000 and $266,000/year, with an expected On Target Earnings (OTE) between $188,000 and $296,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209242/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170710","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536224,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170710,"updated_at":"2026-11-02T17:06:29-05:00","requisition_id":"R1763","title":"Lead Product Marketing, AI Decisioning Studio","company_name":"Braze","first_published":"2026-09-01T11:24:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. Decisioning Studio is our set of products that decide what happens next for every customer, at scale, in the moment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the most technically demanding product area in Product Marketing at Braze, and one of the most strategically consequential. Decisioning sits at the intersection of our data foundation and our AI capabilities — it\u0026#39;s the product that makes both of them mean something to a customer. It competes in the fastest-moving corner of enterprise software, against a set of players that changes every quarter, in front of buyers who range from a CMO to a staff data engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role for someone who wants depth over breadth. You will own Decisioning Studio including positioning, messaging, marketing plans, launch motion, competitive strategy, field narrative, and you\u0026#39;ll do it as a peer to the PMMs who carry the rest of the Braze portfolio, helping shape the overarching narrative that connects it all.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Decisioning Studio product marketing including positioning, messaging architecture, launch strategy and execution, competitive strategy, pricing and packaging input, and the field narrative. Every decision about how this product reaches the market runs through you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical audience credibility. Own how Braze explains decisioning to data engineers, architects, platform owners, and technical evaluators. These are audiences that will not tolerate marketing that skates over how something actually works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive strategy for decisioning and AI-driven personalization. Know this competitive set cold, and turn that knowledge into positioning that wins deals rather than positioning that describes the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your contribution to the Data \u0026amp;amp; AI portfolio narrative. Decisioning Studio doesn\u0026#39;t stand alone. You\u0026#39;ll partner with the PMMs who own the Braze Data Platform, observability, Account Objects, Operator, and Agent Console to build the overarching story that explains why these products belong together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roadmap influence. Partner with Product Management and Engineering as a genuine strategic peer, bringing market and customer insight that shapes what gets built, not just how it gets announced.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate genuinely complex technology into language that lands. Decisioning logic, large language models, agentic systems, data infrastructure — you make hard things clear without making them shallow, and you adjust register for the room without losing substance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run launches that don\u0026#39;t stop at the launch. Take Decisioning Studio releases from positioning through field readiness, and build the sustained motion that drives adoption and expansion on an ongoing basis, not just the moment of announcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing plan for your products. You will partner with our demand, brand, and communication team members to build, execute, and measure every strategy and tactic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pricing and packaging input. Partner with Pricing, Product, and Finance on how decisioning capabilities are packaged and monetized, and make sure the story holds together for customers and for the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable the field to sell a technical product with confidence. Partner with the PMM GTM team to build the narratives, plays, and assets that let Sales, Solutions Consulting, and CS support our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend real time with customers and the market. Treat customer and analyst time as a priority, not a luxury, and bring what you learn back into positioning, enablement, and the roadmap conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought leader in the market. You write content, speak at events, and show up as a voice to listen to for marketers adopting AI in new ways. You are comfortable on stage, and an engaging writer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a practitioner, not a commentator. You market AI products and you use AI in your own work. You\u0026#39;re credible on both because you actually do both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate without direct authority. Get things shipped across Product, Engineering, Sales, Enablement, and Marketing by earning trust and building relationships, not by escalating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically deep, and it shows. You can hold your own in an architecture conversation, ask an engineer a question that makes them think, and earn credibility with technical buyers on the substance of what you say.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the enterprise AI landscape. Large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms — you follow this market closely and have real opinions about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer. You write with clarity, precision, and edge, and you can compress something complicated into something sharp.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with any audience. A technical deep-dive with a data engineering team, an executive briefing, an analyst inquiry, a sales kickoff stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused. You have strategic range and a bias for shipping. Ideas that don\u0026#39;t reach the market don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A craftsperson who wants depth. You\u0026#39;re drawn to owning one hard thing completely and you take pride in the quality of the work itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You understand this market, the competitive set, and how the role of marketing is being reshaped by AI and you can speak to that change with a point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven. You instrument your programs, know what\u0026#39;s working, and connect PMM work to pipeline and win rates with real numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against business outcomes, not activity: pipeline influenced, Decisioning Studio adoption and expansion, competitive win rates, and the market\u0026#39;s understanding of what Braze decisioning does and why it\u0026#39;s different. You\u0026#39;ll be expected to instrument your programs and show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Marketing experience, with an exceptionally strong background in technical and AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in the enterprise AI landscape: large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of developing product positioning and messaging that resonates with technical audiences and accelerates revenue in competitive markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product Management and Engineering to understand and shape roadmap strategy through market and customer insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills that enable you to explain complex AI concepts clearly to both technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven mindset with demonstrated ability to measure the impact of PMM programs on pipeline and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and execute without direct authority in a fast-moving, matrixed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in mathematics, computer science, statistics, data science, engineering, physics, or a related quantitative or technical field — or equivalent demonstrated technical depth built through your career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI products, cloud data platforms, business intelligence, or analytics software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the martech or customer engagement space, with real command of the competitive landscape and how AI is changing the practice of marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pricing and packaging, particularly for AI or consumption-based products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building field enablement that gets adopted and used.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with industry analysts on technical product categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with decisioning, recommendation systems, personalization engines, or experimentation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $134,000 and $190,000/year, with an expected On Target Earnings (OTE) between $154,000 and $220,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170710/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170821","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536224,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170821,"updated_at":"2026-11-02T17:07:28-05:00","requisition_id":"R1763","title":"Lead Product Marketing, AI Decisioning Studio","company_name":"Braze","first_published":"2026-09-01T11:24:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. Decisioning Studio is our set of products that decide what happens next for every customer, at scale, in the moment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the most technically demanding product area in Product Marketing at Braze, and one of the most strategically consequential. Decisioning sits at the intersection of our data foundation and our AI capabilities — it\u0026#39;s the product that makes both of them mean something to a customer. It competes in the fastest-moving corner of enterprise software, against a set of players that changes every quarter, in front of buyers who range from a CMO to a staff data engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role for someone who wants depth over breadth. You will own Decisioning Studio including positioning, messaging, marketing plans, launch motion, competitive strategy, field narrative, and you\u0026#39;ll do it as a peer to the PMMs who carry the rest of the Braze portfolio, helping shape the overarching narrative that connects it all.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Decisioning Studio product marketing including positioning, messaging architecture, launch strategy and execution, competitive strategy, pricing and packaging input, and the field narrative. Every decision about how this product reaches the market runs through you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical audience credibility. Own how Braze explains decisioning to data engineers, architects, platform owners, and technical evaluators. These are audiences that will not tolerate marketing that skates over how something actually works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive strategy for decisioning and AI-driven personalization. Know this competitive set cold, and turn that knowledge into positioning that wins deals rather than positioning that describes the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your contribution to the Data \u0026amp;amp; AI portfolio narrative. Decisioning Studio doesn\u0026#39;t stand alone. You\u0026#39;ll partner with the PMMs who own the Braze Data Platform, observability, Account Objects, Operator, and Agent Console to build the overarching story that explains why these products belong together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roadmap influence. Partner with Product Management and Engineering as a genuine strategic peer, bringing market and customer insight that shapes what gets built, not just how it gets announced.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate genuinely complex technology into language that lands. Decisioning logic, large language models, agentic systems, data infrastructure — you make hard things clear without making them shallow, and you adjust register for the room without losing substance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run launches that don\u0026#39;t stop at the launch. Take Decisioning Studio releases from positioning through field readiness, and build the sustained motion that drives adoption and expansion on an ongoing basis, not just the moment of announcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing plan for your products. You will partner with our demand, brand, and communication team members to build, execute, and measure every strategy and tactic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pricing and packaging input. Partner with Pricing, Product, and Finance on how decisioning capabilities are packaged and monetized, and make sure the story holds together for customers and for the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable the field to sell a technical product with confidence. Partner with the PMM GTM team to build the narratives, plays, and assets that let Sales, Solutions Consulting, and CS support our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend real time with customers and the market. Treat customer and analyst time as a priority, not a luxury, and bring what you learn back into positioning, enablement, and the roadmap conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought leader in the market. You write content, speak at events, and show up as a voice to listen to for marketers adopting AI in new ways. You are comfortable on stage, and an engaging writer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a practitioner, not a commentator. You market AI products and you use AI in your own work. You\u0026#39;re credible on both because you actually do both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate without direct authority. Get things shipped across Product, Engineering, Sales, Enablement, and Marketing by earning trust and building relationships, not by escalating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically deep, and it shows. You can hold your own in an architecture conversation, ask an engineer a question that makes them think, and earn credibility with technical buyers on the substance of what you say.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the enterprise AI landscape. Large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms — you follow this market closely and have real opinions about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer. You write with clarity, precision, and edge, and you can compress something complicated into something sharp.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with any audience. A technical deep-dive with a data engineering team, an executive briefing, an analyst inquiry, a sales kickoff stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused. You have strategic range and a bias for shipping. Ideas that don\u0026#39;t reach the market don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A craftsperson who wants depth. You\u0026#39;re drawn to owning one hard thing completely and you take pride in the quality of the work itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You understand this market, the competitive set, and how the role of marketing is being reshaped by AI and you can speak to that change with a point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven. You instrument your programs, know what\u0026#39;s working, and connect PMM work to pipeline and win rates with real numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against business outcomes, not activity: pipeline influenced, Decisioning Studio adoption and expansion, competitive win rates, and the market\u0026#39;s understanding of what Braze decisioning does and why it\u0026#39;s different. You\u0026#39;ll be expected to instrument your programs and show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Marketing experience, with an exceptionally strong background in technical and AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in the enterprise AI landscape: large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of developing product positioning and messaging that resonates with technical audiences and accelerates revenue in competitive markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product Management and Engineering to understand and shape roadmap strategy through market and customer insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills that enable you to explain complex AI concepts clearly to both technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven mindset with demonstrated ability to measure the impact of PMM programs on pipeline and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and execute without direct authority in a fast-moving, matrixed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in mathematics, computer science, statistics, data science, engineering, physics, or a related quantitative or technical field — or equivalent demonstrated technical depth built through your career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI products, cloud data platforms, business intelligence, or analytics software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the martech or customer engagement space, with real command of the competitive landscape and how AI is changing the practice of marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pricing and packaging, particularly for AI or consumption-based products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building field enablement that gets adopted and used.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with industry analysts on technical product categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with decisioning, recommendation systems, personalization engines, or experimentation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $134,000 and $190,000/year, with an expected On Target Earnings (OTE) between $154,000 and $220,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170821/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170841","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536224,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170841,"updated_at":"2026-11-02T17:08:44-05:00","requisition_id":"R1763","title":"Lead Product Marketing, AI Decisioning Studio","company_name":"Braze","first_published":"2026-09-01T11:24:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. Decisioning Studio is our set of products that decide what happens next for every customer, at scale, in the moment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the most technically demanding product area in Product Marketing at Braze, and one of the most strategically consequential. Decisioning sits at the intersection of our data foundation and our AI capabilities — it\u0026#39;s the product that makes both of them mean something to a customer. It competes in the fastest-moving corner of enterprise software, against a set of players that changes every quarter, in front of buyers who range from a CMO to a staff data engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role for someone who wants depth over breadth. You will own Decisioning Studio including positioning, messaging, marketing plans, launch motion, competitive strategy, field narrative, and you\u0026#39;ll do it as a peer to the PMMs who carry the rest of the Braze portfolio, helping shape the overarching narrative that connects it all.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Decisioning Studio product marketing including positioning, messaging architecture, launch strategy and execution, competitive strategy, pricing and packaging input, and the field narrative. Every decision about how this product reaches the market runs through you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical audience credibility. Own how Braze explains decisioning to data engineers, architects, platform owners, and technical evaluators. These are audiences that will not tolerate marketing that skates over how something actually works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive strategy for decisioning and AI-driven personalization. Know this competitive set cold, and turn that knowledge into positioning that wins deals rather than positioning that describes the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your contribution to the Data \u0026amp;amp; AI portfolio narrative. Decisioning Studio doesn\u0026#39;t stand alone. You\u0026#39;ll partner with the PMMs who own the Braze Data Platform, observability, Account Objects, Operator, and Agent Console to build the overarching story that explains why these products belong together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roadmap influence. Partner with Product Management and Engineering as a genuine strategic peer, bringing market and customer insight that shapes what gets built, not just how it gets announced.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate genuinely complex technology into language that lands. Decisioning logic, large language models, agentic systems, data infrastructure — you make hard things clear without making them shallow, and you adjust register for the room without losing substance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run launches that don\u0026#39;t stop at the launch. Take Decisioning Studio releases from positioning through field readiness, and build the sustained motion that drives adoption and expansion on an ongoing basis, not just the moment of announcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing plan for your products. You will partner with our demand, brand, and communication team members to build, execute, and measure every strategy and tactic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pricing and packaging input. Partner with Pricing, Product, and Finance on how decisioning capabilities are packaged and monetized, and make sure the story holds together for customers and for the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable the field to sell a technical product with confidence. Partner with the PMM GTM team to build the narratives, plays, and assets that let Sales, Solutions Consulting, and CS support our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend real time with customers and the market. Treat customer and analyst time as a priority, not a luxury, and bring what you learn back into positioning, enablement, and the roadmap conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought leader in the market. You write content, speak at events, and show up as a voice to listen to for marketers adopting AI in new ways. You are comfortable on stage, and an engaging writer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a practitioner, not a commentator. You market AI products and you use AI in your own work. You\u0026#39;re credible on both because you actually do both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate without direct authority. Get things shipped across Product, Engineering, Sales, Enablement, and Marketing by earning trust and building relationships, not by escalating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically deep, and it shows. You can hold your own in an architecture conversation, ask an engineer a question that makes them think, and earn credibility with technical buyers on the substance of what you say.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the enterprise AI landscape. Large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms — you follow this market closely and have real opinions about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer. You write with clarity, precision, and edge, and you can compress something complicated into something sharp.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with any audience. A technical deep-dive with a data engineering team, an executive briefing, an analyst inquiry, a sales kickoff stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused. You have strategic range and a bias for shipping. Ideas that don\u0026#39;t reach the market don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A craftsperson who wants depth. You\u0026#39;re drawn to owning one hard thing completely and you take pride in the quality of the work itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You understand this market, the competitive set, and how the role of marketing is being reshaped by AI and you can speak to that change with a point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven. You instrument your programs, know what\u0026#39;s working, and connect PMM work to pipeline and win rates with real numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against business outcomes, not activity: pipeline influenced, Decisioning Studio adoption and expansion, competitive win rates, and the market\u0026#39;s understanding of what Braze decisioning does and why it\u0026#39;s different. You\u0026#39;ll be expected to instrument your programs and show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Marketing experience, with an exceptionally strong background in technical and AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in the enterprise AI landscape: large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of developing product positioning and messaging that resonates with technical audiences and accelerates revenue in competitive markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product Management and Engineering to understand and shape roadmap strategy through market and customer insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills that enable you to explain complex AI concepts clearly to both technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven mindset with demonstrated ability to measure the impact of PMM programs on pipeline and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and execute without direct authority in a fast-moving, matrixed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in mathematics, computer science, statistics, data science, engineering, physics, or a related quantitative or technical field — or equivalent demonstrated technical depth built through your career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI products, cloud data platforms, business intelligence, or analytics software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the martech or customer engagement space, with real command of the competitive landscape and how AI is changing the practice of marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pricing and packaging, particularly for AI or consumption-based products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building field enablement that gets adopted and used.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with industry analysts on technical product categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with decisioning, recommendation systems, personalization engines, or experimentation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $127,000 and $179,000/year, with an expected On Target Earnings (OTE) between $146,000 and $208,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170841/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3536224,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170850,"updated_at":"2026-11-02T17:09:38-05:00","requisition_id":"R1763","title":"Lead Product Marketing, AI Decisioning Studio","company_name":"Braze","first_published":"2026-09-01T11:24:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. Decisioning Studio is our set of products that decide what happens next for every customer, at scale, in the moment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the most technically demanding product area in Product Marketing at Braze, and one of the most strategically consequential. Decisioning sits at the intersection of our data foundation and our AI capabilities — it\u0026#39;s the product that makes both of them mean something to a customer. It competes in the fastest-moving corner of enterprise software, against a set of players that changes every quarter, in front of buyers who range from a CMO to a staff data engineer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior individual contributor role for someone who wants depth over breadth. You will own Decisioning Studio including positioning, messaging, marketing plans, launch motion, competitive strategy, field narrative, and you\u0026#39;ll do it as a peer to the PMMs who carry the rest of the Braze portfolio, helping shape the overarching narrative that connects it all.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Decisioning Studio product marketing including positioning, messaging architecture, launch strategy and execution, competitive strategy, pricing and packaging input, and the field narrative. Every decision about how this product reaches the market runs through you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical audience credibility. Own how Braze explains decisioning to data engineers, architects, platform owners, and technical evaluators. These are audiences that will not tolerate marketing that skates over how something actually works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive strategy for decisioning and AI-driven personalization. Know this competitive set cold, and turn that knowledge into positioning that wins deals rather than positioning that describes the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your contribution to the Data \u0026amp;amp; AI portfolio narrative. Decisioning Studio doesn\u0026#39;t stand alone. You\u0026#39;ll partner with the PMMs who own the Braze Data Platform, observability, Account Objects, Operator, and Agent Console to build the overarching story that explains why these products belong together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roadmap influence. Partner with Product Management and Engineering as a genuine strategic peer, bringing market and customer insight that shapes what gets built, not just how it gets announced.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate genuinely complex technology into language that lands. Decisioning logic, large language models, agentic systems, data infrastructure — you make hard things clear without making them shallow, and you adjust register for the room without losing substance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run launches that don\u0026#39;t stop at the launch. Take Decisioning Studio releases from positioning through field readiness, and build the sustained motion that drives adoption and expansion on an ongoing basis, not just the moment of announcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing plan for your products. You will partner with our demand, brand, and communication team members to build, execute, and measure every strategy and tactic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pricing and packaging input. Partner with Pricing, Product, and Finance on how decisioning capabilities are packaged and monetized, and make sure the story holds together for customers and for the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable the field to sell a technical product with confidence. Partner with the PMM GTM team to build the narratives, plays, and assets that let Sales, Solutions Consulting, and CS support our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend real time with customers and the market. Treat customer and analyst time as a priority, not a luxury, and bring what you learn back into positioning, enablement, and the roadmap conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought leader in the market. You write content, speak at events, and show up as a voice to listen to for marketers adopting AI in new ways. You are comfortable on stage, and an engaging writer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a practitioner, not a commentator. You market AI products and you use AI in your own work. You\u0026#39;re credible on both because you actually do both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate without direct authority. Get things shipped across Product, Engineering, Sales, Enablement, and Marketing by earning trust and building relationships, not by escalating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically deep, and it shows. You can hold your own in an architecture conversation, ask an engineer a question that makes them think, and earn credibility with technical buyers on the substance of what you say.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the enterprise AI landscape. Large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms — you follow this market closely and have real opinions about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer. You write with clarity, precision, and edge, and you can compress something complicated into something sharp.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with any audience. A technical deep-dive with a data engineering team, an executive briefing, an analyst inquiry, a sales kickoff stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused. You have strategic range and a bias for shipping. Ideas that don\u0026#39;t reach the market don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A craftsperson who wants depth. You\u0026#39;re drawn to owning one hard thing completely and you take pride in the quality of the work itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You understand this market, the competitive set, and how the role of marketing is being reshaped by AI and you can speak to that change with a point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven. You instrument your programs, know what\u0026#39;s working, and connect PMM work to pipeline and win rates with real numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against business outcomes, not activity: pipeline influenced, Decisioning Studio adoption and expansion, competitive win rates, and the market\u0026#39;s understanding of what Braze decisioning does and why it\u0026#39;s different. You\u0026#39;ll be expected to instrument your programs and show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Marketing experience, with an exceptionally strong background in technical and AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in the enterprise AI landscape: large language models, agentic AI, AI infrastructure, and the evolving ecosystem of AI tools and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of developing product positioning and messaging that resonates with technical audiences and accelerates revenue in competitive markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product Management and Engineering to understand and shape roadmap strategy through market and customer insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills that enable you to explain complex AI concepts clearly to both technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven mindset with demonstrated ability to measure the impact of PMM programs on pipeline and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and execute without direct authority in a fast-moving, matrixed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in mathematics, computer science, statistics, data science, engineering, physics, or a related quantitative or technical field — or equivalent demonstrated technical depth built through your career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI products, cloud data platforms, business intelligence, or analytics software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the martech or customer engagement space, with real command of the competitive landscape and how AI is changing the practice of marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pricing and packaging, particularly for AI or consumption-based products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building field enablement that gets adopted and used.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with industry analysts on technical product categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with decisioning, recommendation systems, personalization engines, or experimentation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $120,000 and $169,000/year, with an expected On Target Earnings (OTE) between $138,000 and $198,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170850/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8238106","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3553893,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8238106,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1828","title":"Lead Solutions Engineer, POC Operations","company_name":"Braze","first_published":"2026-09-28T16:10:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;The Lead Technical Program Manager, Customer POCs owns the POC program for Braze\u0026#39;s Solutions organization — the process, governance, and resourcing model that determine how customer Proof of Concepts get scoped, staffed, and run. You\u0026#39;ll build and operate the system that ensures every Solutions Consultant running a POC has a clear playbook, the right resources, and a structured path to a technical win.\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;This is an individual contributor role focused on program design and operations: you\u0026#39;ll set the standards, cadence, and tooling for POC delivery across the team, and use data to continuously improve how the program runs — rather than owning any single customer engagement.\u0026lt;/h4\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Program Design: Define the end-to-end POC methodology — intake criteria, standard timelines, and exit/success criteria — that Solutions Consultants use to scope and run individual POCs.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Resourcing Model: Build and maintain the resourcing and capacity-planning model that matches POC demand to available technical talent across regions, flagging capacity gaps to the AVP, Global Technical Consulting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Operating Cadence: Run the recurring intake, status, and review cadence across all active POCs, giving Sales and Solutions Consulting leadership visibility into progress and risk without personally running each engagement.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Risk \u0026amp;amp; Escalation Framework: Design the risk and escalation process the team uses to flag scope creep, resourcing gaps, and technical blockers, and step in to unblock only the highest-risk POCs.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Playbooks \u0026amp;amp; Enablement: Build and maintain repeatable POC playbooks, templates, and tooling for the technical team to use in the field, improving consistency and speed across regions.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Reporting \u0026amp;amp; Analytics: Own POC program metrics — volume, cycle time, win rate, and resourcing utilization — and report trends and recommendations to the AVP, Global Technical Consulting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Cross-Functional Partnership: Partner with Product and Engineering to relay recurring POC blockers or feature gaps surfaced across engagements, and with Sales/Solutions Consulting on demand forecasting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Continuous Improvement: Use program data to identify bottlenecks and iterate on process, staffing, and tooling to improve program-wide win rates and cycle time.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Qualifications \u0026amp;amp; Experience\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;5+ years in technical program management, solutions consulting operations, or a related role within B2B SaaS.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Proven experience designing, scaling, or operating a technical program (e.g., POCs, pilots, or technical evaluations) across many simultaneous engagements — not running individual engagements yourself.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Strong program management fundamentals: scoping, milestone tracking, resource planning, and risk management.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Comfortable working with technical concepts (APIs, SDKs, data integrations) well enough to scope and sequence technical work, though not expected to build the solution yourself.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Excellent stakeholder management skills; able to align Sales, Solutions Consulting, Engineering, and customer stakeholders around a shared plan.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Strong written and verbal communication skills, with experience reporting program health to leadership.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;PMP, CSM, or equivalent program/project management certification is a plus.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $133,000/year, with an expected On Target Earnings (OTE) between $102,000 and $160,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8238106/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8211807","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3553893,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8211807,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1828","title":"Lead Solutions Engineer, POC Operations","company_name":"Braze","first_published":"2026-09-28T14:03:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;The Lead Technical Program Manager, Customer POCs owns the POC program for Braze\u0026#39;s Solutions organization — the process, governance, and resourcing model that determine how customer Proof of Concepts get scoped, staffed, and run. You\u0026#39;ll build and operate the system that ensures every Solutions Consultant running a POC has a clear playbook, the right resources, and a structured path to a technical win.\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;This is an individual contributor role focused on program design and operations: you\u0026#39;ll set the standards, cadence, and tooling for POC delivery across the team, and use data to continuously improve how the program runs — rather than owning any single customer engagement.\u0026lt;/h4\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Program Design: Define the end-to-end POC methodology — intake criteria, standard timelines, and exit/success criteria — that Solutions Consultants use to scope and run individual POCs.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Resourcing Model: Build and maintain the resourcing and capacity-planning model that matches POC demand to available technical talent across regions, flagging capacity gaps to the AVP, Global Technical Consulting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Operating Cadence: Run the recurring intake, status, and review cadence across all active POCs, giving Sales and Solutions Consulting leadership visibility into progress and risk without personally running each engagement.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Risk \u0026amp;amp; Escalation Framework: Design the risk and escalation process the team uses to flag scope creep, resourcing gaps, and technical blockers, and step in to unblock only the highest-risk POCs.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Playbooks \u0026amp;amp; Enablement: Build and maintain repeatable POC playbooks, templates, and tooling for the technical team to use in the field, improving consistency and speed across regions.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Reporting \u0026amp;amp; Analytics: Own POC program metrics — volume, cycle time, win rate, and resourcing utilization — and report trends and recommendations to the AVP, Global Technical Consulting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Cross-Functional Partnership: Partner with Product and Engineering to relay recurring POC blockers or feature gaps surfaced across engagements, and with Sales/Solutions Consulting on demand forecasting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Continuous Improvement: Use program data to identify bottlenecks and iterate on process, staffing, and tooling to improve program-wide win rates and cycle time.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Qualifications \u0026amp;amp; Experience\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;5+ years in technical program management, solutions consulting operations, or a related role within B2B SaaS.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Proven experience designing, scaling, or operating a technical program (e.g., POCs, pilots, or technical evaluations) across many simultaneous engagements — not running individual engagements yourself.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Strong program management fundamentals: scoping, milestone tracking, resource planning, and risk management.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Comfortable working with technical concepts (APIs, SDKs, data integrations) well enough to scope and sequence technical work, though not expected to build the solution yourself.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Excellent stakeholder management skills; able to align Sales, Solutions Consulting, Engineering, and customer stakeholders around a shared plan.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Strong written and verbal communication skills, with experience reporting program health to leadership.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;PMP, CSM, or equivalent program/project management certification is a plus.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $89,000 and $140,000/year, with an expected On Target Earnings (OTE) between $107,000 and $167,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8211807/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8237686","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3553893,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8237686,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1828","title":"Lead Solutions Engineer, POC Operations","company_name":"Braze","first_published":"2026-09-28T14:03:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;The Lead Technical Program Manager, Customer POCs owns the POC program for Braze\u0026#39;s Solutions organization — the process, governance, and resourcing model that determine how customer Proof of Concepts get scoped, staffed, and run. You\u0026#39;ll build and operate the system that ensures every Solutions Consultant running a POC has a clear playbook, the right resources, and a structured path to a technical win.\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;This is an individual contributor role focused on program design and operations: you\u0026#39;ll set the standards, cadence, and tooling for POC delivery across the team, and use data to continuously improve how the program runs — rather than owning any single customer engagement.\u0026lt;/h4\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Program Design: Define the end-to-end POC methodology — intake criteria, standard timelines, and exit/success criteria — that Solutions Consultants use to scope and run individual POCs.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Resourcing Model: Build and maintain the resourcing and capacity-planning model that matches POC demand to available technical talent across regions, flagging capacity gaps to the AVP, Global Technical Consulting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Operating Cadence: Run the recurring intake, status, and review cadence across all active POCs, giving Sales and Solutions Consulting leadership visibility into progress and risk without personally running each engagement.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Risk \u0026amp;amp; Escalation Framework: Design the risk and escalation process the team uses to flag scope creep, resourcing gaps, and technical blockers, and step in to unblock only the highest-risk POCs.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Playbooks \u0026amp;amp; Enablement: Build and maintain repeatable POC playbooks, templates, and tooling for the technical team to use in the field, improving consistency and speed across regions.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Reporting \u0026amp;amp; Analytics: Own POC program metrics — volume, cycle time, win rate, and resourcing utilization — and report trends and recommendations to the AVP, Global Technical Consulting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Cross-Functional Partnership: Partner with Product and Engineering to relay recurring POC blockers or feature gaps surfaced across engagements, and with Sales/Solutions Consulting on demand forecasting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Continuous Improvement: Use program data to identify bottlenecks and iterate on process, staffing, and tooling to improve program-wide win rates and cycle time.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Qualifications \u0026amp;amp; Experience\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;5+ years in technical program management, solutions consulting operations, or a related role within B2B SaaS.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Proven experience designing, scaling, or operating a technical program (e.g., POCs, pilots, or technical evaluations) across many simultaneous engagements — not running individual engagements yourself.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Strong program management fundamentals: scoping, milestone tracking, resource planning, and risk management.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Comfortable working with technical concepts (APIs, SDKs, data integrations) well enough to scope and sequence technical work, though not expected to build the solution yourself.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Excellent stakeholder management skills; able to align Sales, Solutions Consulting, Engineering, and customer stakeholders around a shared plan.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Strong written and verbal communication skills, with experience reporting program health to leadership.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;PMP, CSM, or equivalent program/project management certification is a plus.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,000 and $147,000/year, with an expected On Target Earnings (OTE) between $113,000 and $177,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8237686/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8237697","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3553893,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8237697,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1828","title":"Lead Solutions Engineer, POC Operations","company_name":"Braze","first_published":"2026-09-28T14:03:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;The Lead Technical Program Manager, Customer POCs owns the POC program for Braze\u0026#39;s Solutions organization — the process, governance, and resourcing model that determine how customer Proof of Concepts get scoped, staffed, and run. You\u0026#39;ll build and operate the system that ensures every Solutions Consultant running a POC has a clear playbook, the right resources, and a structured path to a technical win.\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;This is an individual contributor role focused on program design and operations: you\u0026#39;ll set the standards, cadence, and tooling for POC delivery across the team, and use data to continuously improve how the program runs — rather than owning any single customer engagement.\u0026lt;/h4\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Program Design: Define the end-to-end POC methodology — intake criteria, standard timelines, and exit/success criteria — that Solutions Consultants use to scope and run individual POCs.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Resourcing Model: Build and maintain the resourcing and capacity-planning model that matches POC demand to available technical talent across regions, flagging capacity gaps to the AVP, Global Technical Consulting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Operating Cadence: Run the recurring intake, status, and review cadence across all active POCs, giving Sales and Solutions Consulting leadership visibility into progress and risk without personally running each engagement.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Risk \u0026amp;amp; Escalation Framework: Design the risk and escalation process the team uses to flag scope creep, resourcing gaps, and technical blockers, and step in to unblock only the highest-risk POCs.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Playbooks \u0026amp;amp; Enablement: Build and maintain repeatable POC playbooks, templates, and tooling for the technical team to use in the field, improving consistency and speed across regions.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Reporting \u0026amp;amp; Analytics: Own POC program metrics — volume, cycle time, win rate, and resourcing utilization — and report trends and recommendations to the AVP, Global Technical Consulting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Cross-Functional Partnership: Partner with Product and Engineering to relay recurring POC blockers or feature gaps surfaced across engagements, and with Sales/Solutions Consulting on demand forecasting.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Continuous Improvement: Use program data to identify bottlenecks and iterate on process, staffing, and tooling to improve program-wide win rates and cycle time.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Qualifications \u0026amp;amp; Experience\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;5+ years in technical program management, solutions consulting operations, or a related role within B2B SaaS.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Proven experience designing, scaling, or operating a technical program (e.g., POCs, pilots, or technical evaluations) across many simultaneous engagements — not running individual engagements yourself.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Strong program management fundamentals: scoping, milestone tracking, resource planning, and risk management.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Comfortable working with technical concepts (APIs, SDKs, data integrations) well enough to scope and sequence technical work, though not expected to build the solution yourself.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Excellent stakeholder management skills; able to align Sales, Solutions Consulting, Engineering, and customer stakeholders around a shared plan.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;Strong written and verbal communication skills, with experience reporting program health to leadership.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;h4\u0026gt;PMP, CSM, or equivalent program/project management certification is a plus.\u0026lt;/h4\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,000 and $147,000/year, with an expected On Target Earnings (OTE) between $113,000 and $177,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8237697/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8173848","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537575,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8173848,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1772","title":"Lead System Administrator","company_name":"Braze","first_published":"2026-09-03T16:42:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the maintenance, configuration, availability, and business continuity of core IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring issues, define corrective actions, and implement long-term solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as Tier 3 support for macOS, hardware, and network-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain IT documentation and contribute to the Knowledge Base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships for IT services and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and remediate security-related issues across Gmail, Slack, and Okta\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor team members and promote IT best practices across the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A hands-on problem solver who takes ownership and strives for operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using tools such as Jira, Git, and GAM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing, implementing, and improving IT services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking fundamentals, including familiarity with the OSI model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with software development lifecycle principles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ITIL Foundation (or higher) certification\u0026lt;br\u0026gt;Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8173848/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089841","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502392,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089841,"updated_at":"2026-11-04T13:27:13-05:00","requisition_id":"R1628","title":"Lead, Technology Partners Product Marketing Manager","company_name":"Braze","first_published":"2026-07-28T11:46:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, Product Marketing sits at the center of how we bring our platform to market—shaping the narratives, positioning, and go-to-market motions that connect what we build to the value our customers feel. As part of our Product Marketing team, you\u0026#39;ll own narratives and GTM\u0026amp;nbsp; for the strategic technology partnerships that extend what\u0026#39;s possible on our platform. This is a role for a builder and a storyteller: someone energized by turning complex offerings into clear, compelling go-to-market programs, and who thrives working shoulder-to-shoulder with teams across Product, Sales, Partnership, and Marketing to bring them to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will translate Braze\u0026#39;s strategic technology partnerships into differentiated messaging, joint go-to-market programs, and field-ready assets that ladder up to our core platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role focused on strong PMM craft and cross-functional execution. You\u0026#39;ll bring a clear understanding of how go-to-market strategies work with technology platform partners, and you\u0026#39;ll work closely with internal cross-functional teams including Product, Partnerships, Sales, and Marketing to take initiatives from messaging through to field readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GTM Strategy \u0026amp;amp; Messaging\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop GTM strategy based on joint business plans for strategic technology partnerships in collaboration with partner leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the messaging architecture for Braze\u0026#39;s strategic technology partnerships (e.g., cloud hyperscalers and data platforms), ensuring each partnership ladders up to our core platform narrative and customer engagement story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate platform integrations into clear, differentiated value propositions with defined customer use cases and competitive angles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Core Product Marketing to ensure technology partners are reflected accurately in product launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;GTM Execution \u0026amp;amp; Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive joint go-to-market and co-marketing programs with technology platform partners, coordinating timelines and deliverables across internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner launch motions end-to-end: messaging, packaging, enablement materials, and field readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver core assets and enablement that actually get used in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track performance and adoption, and report results back to cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, GTM Strategy, Sales, Marketing, and Partnership to align on priorities and execute against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and the field to support active deals, customer conversations, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A repeatable launch and enablement motion for technology platform partnerships, with integrations reflected consistently across launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted, productive relationships across Product, Sales, Partners, Marketing, and Services—you\u0026#39;re the person teams pull in early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A storyteller. You turn complex offerings and integrations into clear, differentiated narratives that resonate with buyers and the field alike\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder. You\u0026#39;re comfortable with ambiguity and energized by creating structure, frameworks, and repeatable motions where none existed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator. You\u0026#39;re a sleeves-rolled-up, low-ego operator who brings cross-functional teams along and gets things shipped without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM-fluent. You understand how go-to-market strategies work with technology platform partners and how to execute them in a fast-moving, matrixed organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring to the Team\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years in product and/or partner marketing at a growing B2B technology company, with strong product marketing (PMM) craft at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear, practical understanding of how go-to-market strategies work with technology platform partners, including joint GTM programs, co-marketing motions, and integration launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PMM fundamentals: messaging frameworks, competitive positioning, narrative development, and the ability to translate complex offerings and integrations into clear, buyer-ready stories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing technology platform partnerships (e.g., cloud hyperscalers, data platforms, and the broader SaaS/martech ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales and enablement content—solution briefs, battle cards, decks, playbooks—that gets adopted and used by the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to work closely with cross-functional teams and execute without direct authority, navigating a matrixed organization to get things shipped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, comfortable presenting to internal stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in customer engagement, marketing technology, CDP, or adjacent data/SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $142,000 and $211,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089841/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8084140","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502392,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084140,"updated_at":"2026-11-04T13:25:20-05:00","requisition_id":"R1628","title":"Lead, Technology Partners Product Marketing Manager","company_name":"Braze","first_published":"2026-07-28T11:46:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, Product Marketing sits at the center of how we bring our platform to market—shaping the narratives, positioning, and go-to-market motions that connect what we build to the value our customers feel. As part of our Product Marketing team, you\u0026#39;ll own narratives and GTM\u0026amp;nbsp; for the strategic technology partnerships that extend what\u0026#39;s possible on our platform. This is a role for a builder and a storyteller: someone energized by turning complex offerings into clear, compelling go-to-market programs, and who thrives working shoulder-to-shoulder with teams across Product, Sales, Partnership, and Marketing to bring them to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will translate Braze\u0026#39;s strategic technology partnerships into differentiated messaging, joint go-to-market programs, and field-ready assets that ladder up to our core platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role focused on strong PMM craft and cross-functional execution. You\u0026#39;ll bring a clear understanding of how go-to-market strategies work with technology platform partners, and you\u0026#39;ll work closely with internal cross-functional teams including Product, Partnerships, Sales, and Marketing to take initiatives from messaging through to field readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GTM Strategy \u0026amp;amp; Messaging\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop GTM strategy based on joint business plans for strategic technology partnerships in collaboration with partner leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the messaging architecture for Braze\u0026#39;s strategic technology partnerships (e.g., cloud hyperscalers and data platforms), ensuring each partnership ladders up to our core platform narrative and customer engagement story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate platform integrations into clear, differentiated value propositions with defined customer use cases and competitive angles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Core Product Marketing to ensure technology partners are reflected accurately in product launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;GTM Execution \u0026amp;amp; Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive joint go-to-market and co-marketing programs with technology platform partners, coordinating timelines and deliverables across internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner launch motions end-to-end: messaging, packaging, enablement materials, and field readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver core assets and enablement that actually get used in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track performance and adoption, and report results back to cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, GTM Strategy, Sales, Marketing, and Partnership to align on priorities and execute against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and the field to support active deals, customer conversations, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A repeatable launch and enablement motion for technology platform partnerships, with integrations reflected consistently across launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted, productive relationships across Product, Sales, Partners, Marketing, and Services—you\u0026#39;re the person teams pull in early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A storyteller. You turn complex offerings and integrations into clear, differentiated narratives that resonate with buyers and the field alike\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder. You\u0026#39;re comfortable with ambiguity and energized by creating structure, frameworks, and repeatable motions where none existed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator. You\u0026#39;re a sleeves-rolled-up, low-ego operator who brings cross-functional teams along and gets things shipped without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM-fluent. You understand how go-to-market strategies work with technology platform partners and how to execute them in a fast-moving, matrixed organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring to the Team\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years in product and/or partner marketing at a growing B2B technology company, with strong product marketing (PMM) craft at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear, practical understanding of how go-to-market strategies work with technology platform partners, including joint GTM programs, co-marketing motions, and integration launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PMM fundamentals: messaging frameworks, competitive positioning, narrative development, and the ability to translate complex offerings and integrations into clear, buyer-ready stories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing technology platform partnerships (e.g., cloud hyperscalers, data platforms, and the broader SaaS/martech ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales and enablement content—solution briefs, battle cards, decks, playbooks—that gets adopted and used by the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to work closely with cross-functional teams and execute without direct authority, navigating a matrixed organization to get things shipped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, comfortable presenting to internal stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in customer engagement, marketing technology, CDP, or adjacent data/SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $174,000/year, with an expected On Target Earnings (OTE) between $133,000 and $201,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8084140/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089838","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502392,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089838,"updated_at":"2026-11-04T13:26:56-05:00","requisition_id":"R1628","title":"Lead, Technology Partners Product Marketing Manager","company_name":"Braze","first_published":"2026-07-28T11:46:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, Product Marketing sits at the center of how we bring our platform to market—shaping the narratives, positioning, and go-to-market motions that connect what we build to the value our customers feel. As part of our Product Marketing team, you\u0026#39;ll own narratives and GTM\u0026amp;nbsp; for the strategic technology partnerships that extend what\u0026#39;s possible on our platform. This is a role for a builder and a storyteller: someone energized by turning complex offerings into clear, compelling go-to-market programs, and who thrives working shoulder-to-shoulder with teams across Product, Sales, Partnership, and Marketing to bring them to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will translate Braze\u0026#39;s strategic technology partnerships into differentiated messaging, joint go-to-market programs, and field-ready assets that ladder up to our core platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role focused on strong PMM craft and cross-functional execution. You\u0026#39;ll bring a clear understanding of how go-to-market strategies work with technology platform partners, and you\u0026#39;ll work closely with internal cross-functional teams including Product, Partnerships, Sales, and Marketing to take initiatives from messaging through to field readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GTM Strategy \u0026amp;amp; Messaging\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop GTM strategy based on joint business plans for strategic technology partnerships in collaboration with partner leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the messaging architecture for Braze\u0026#39;s strategic technology partnerships (e.g., cloud hyperscalers and data platforms), ensuring each partnership ladders up to our core platform narrative and customer engagement story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate platform integrations into clear, differentiated value propositions with defined customer use cases and competitive angles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Core Product Marketing to ensure technology partners are reflected accurately in product launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;GTM Execution \u0026amp;amp; Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive joint go-to-market and co-marketing programs with technology platform partners, coordinating timelines and deliverables across internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner launch motions end-to-end: messaging, packaging, enablement materials, and field readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver core assets and enablement that actually get used in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track performance and adoption, and report results back to cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, GTM Strategy, Sales, Marketing, and Partnership to align on priorities and execute against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and the field to support active deals, customer conversations, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A repeatable launch and enablement motion for technology platform partnerships, with integrations reflected consistently across launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted, productive relationships across Product, Sales, Partners, Marketing, and Services—you\u0026#39;re the person teams pull in early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A storyteller. You turn complex offerings and integrations into clear, differentiated narratives that resonate with buyers and the field alike\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder. You\u0026#39;re comfortable with ambiguity and energized by creating structure, frameworks, and repeatable motions where none existed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator. You\u0026#39;re a sleeves-rolled-up, low-ego operator who brings cross-functional teams along and gets things shipped without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM-fluent. You understand how go-to-market strategies work with technology platform partners and how to execute them in a fast-moving, matrixed organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring to the Team\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years in product and/or partner marketing at a growing B2B technology company, with strong product marketing (PMM) craft at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear, practical understanding of how go-to-market strategies work with technology platform partners, including joint GTM programs, co-marketing motions, and integration launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PMM fundamentals: messaging frameworks, competitive positioning, narrative development, and the ability to translate complex offerings and integrations into clear, buyer-ready stories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing technology platform partnerships (e.g., cloud hyperscalers, data platforms, and the broader SaaS/martech ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales and enablement content—solution briefs, battle cards, decks, playbooks—that gets adopted and used by the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to work closely with cross-functional teams and execute without direct authority, navigating a matrixed organization to get things shipped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, comfortable presenting to internal stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in customer engagement, marketing technology, CDP, or adjacent data/SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $166,000/year, with an expected On Target Earnings (OTE) between $128,000 and $191,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089838/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8213913","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3554794,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8213913,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1834","title":"Manager, Business Development","company_name":"Braze","first_published":"2026-09-21T14:23:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Development Manager, Enterprise BDR\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt; Chicago · Hybrid (minimum 3 days/week in-office) · Business Development\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team shapes Braze\u0026#39;s future revenue every day. It\u0026#39;s the team at the forefront of identifying, understanding, and helping prospective customers build, enhance, or transform their customer engagement strategy\u0026amp;nbsp; and it\u0026#39;s one of the most energetic, fast-paced teams at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a proven business development leader to manage and coach our highly ambitious Financial Services (FINS) BDR team in Chicago, driving outbound pipeline growth through hands-on coaching, disciplined operations, and a genuinely collaborative, performance-minded culture. You\u0026#39;ll join a group of Business Development leaders who take action, share what\u0026#39;s working, and hold each other to a high bar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development is a high impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach and quality-check the daily activity and quota performance of a mixed team of BDRs to ensure key metrics are consistently met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and efficiently ramp new BDRs, delivering onboarding across product knowledge, buyer personas, competitive positioning, tools, and role-play practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a regular coaching cadence covering time management, objection handling, prospecting tactics, and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, Marketing, and Partnerships leaders to strategize on pipeline and prospecting initiatives that support company-wide objectives, and to ensure the team has quality market coverage and penetration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a library of prospecting resources the team can draw on, and look for ways to run outbound with greater efficiency, including where AI and automation can reduce manual workload.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a high-performance, team-oriented culture and morale, including performance management and succession planning as BDRs are promoted internally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own accurate management reporting, deal forecast and commit, hiring pipeline, and project updates, using tools like Salesforce, Tableau, and Looker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage individual and team quota performance in real time, stepping in proactively rather than after the fact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong written and verbal alignment with your regional Director and cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means enabling your team to generate the volume and value of pipeline required to meet or exceed your team and individual BDR quotas. Managers are evaluated on three things: quota attainment (including performance management of individual BDR quotas), operational excellence (reporting, forecasting, process, and headcount planning), and personal brand (collaboration, innovation, and thought leadership). Consistently successful Managers have a clear, coached path to their next role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like in Your First 90 Days\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve completed BDR onboarding yourself, living a day in the life of the rep and have a working command of Braze\u0026#39;s messaging, pipeline strategy, and team performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve established your operating rhythm: 1:1 cadences, reporting rhythms, and a real relationship with each person on your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re already adding tactical value, coaching, prospecting ideas, process feedback, so your team is equipped to hit their number and the team is on track for its segment quota.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re building fluency in the FinS narrative and its sub-segments (banking, insurance, mortgage/real estate, fintech) . You don\u0026#39;t need to walk in an expert, but you\u0026#39;re visibly building toward it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve started sharing informed perspectives upward: what\u0026#39;s working, what needs to change, and where you see opportunity in process or coverage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve done this before. You\u0026#39;ve carried an outbound number yourself, you\u0026#39;ve led people who carry one, and you know the difference between a team that\u0026#39;s busy and a team that\u0026#39;s productive. You bring:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Must-Haves\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of B2B sales experience, including meaningful time in an outbound, SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years leading a sales or business development team (Team Lead, Manager, or Director).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of quota over-performance — both what you personally carried and what the people you led delivered.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort managing multiple types of territories at once (high-volume outbound patches alongside higher-touch strategic ones), and across multiple strategies (breadth, persona-based, events, etc).\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce fluency and hands-on familiarity with modern prospecting tooling (Outreach, LinkedIn Sales Navigator, Gong, DemandBase, 6sense, ZoomInfo, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional relationship-building skills this role only works if you can align Marketing, Partnerships, Solutions Consulting, and Sales Leadership around a shared strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Nice to Have\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Financial services or fintech industry experience — helpful for speaking the customer\u0026#39;s language faster, but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling across multiple verticals over your career, which builds the same muscle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;How You Operate\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Genuinely people-first: you believe leadership means taking the blame and sharing the credit, and you take real ownership of your team\u0026#39;s number.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action-oriented and relentlessly tenacious, with a player/coach mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven about KPIs, but equally attentive to the individual coaching and career conversations that keep a team motivated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in ambiguity; FINS\u0026#39; go-to-market strategy is still being built, and you\u0026#39;ll help shape it rather than inherit a finished playbook.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $76,000 and $96,000/year, with an expected On Target Earnings (OTE) between $126,000 and $160,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8213913/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8280791","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3581837,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8280791,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1900","title":"Manager, Customer Success","company_name":"Braze","first_published":"2026-10-20T05:35:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Manager in the Braze Customer Success Team you will join our department’s leadership to own the entire book of business within Braze Japan. You will manage an evolving team of CSMs, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Performance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage, coach, and retain a high-performing team of Customer Success Managers, driving hiring, onboarding, and continuous development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountable for team KPIs across platform adoption, gross/net renewal, expansion, and customer advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze the team\u0026#39;s book of business to proactively mitigate churn risks and pursue growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional \u0026amp;amp; Strategic Alignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership to align strategies, execute joint account planning, and deliver strong commercial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the senior escalation point for critical account issues within your team’s portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for customer use cases internally with Product, Engineering, and cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Value \u0026amp;amp; Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with senior customer executives, ensuring clients continuously achieve value from Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide CSMs in driving independent platform adoption and technical integration across the customer lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and implement process improvements to scale Customer Success operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; People Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience managing or mentoring staff, with a proven track record of inspiring teams, driving individual growth, and consistently exceeding KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High intellectual curiosity and a strong passion for continuous learning, process optimization, and team development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Professional Experience \u0026amp;amp; Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Customer Success, Account Management, Consultancy, or MarTech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing clients across their lifecycle, paired with strong project management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical proficiency in two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Analytics, or HTML/programming basics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Relationship Building\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills with outstanding follow-through and attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal skills to build trusted relationships with senior customer executives, cross-functional stakeholders, and internal leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, team-first mindset with strong problem-solving abilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business fluency in both Japanese and English (spoken and written).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8280791/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324808","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3598749,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324808,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1943","title":"Manager, Customer Support","company_name":"Braze","first_published":"2026-10-26T14:51:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;As a Manager in our Global Customer Support team, you will play a crucial role in leading a local team of support specialists committed to fostering strong post-sale technical relationships with our customers. You will ensure your team consistently hits their KPIs, conduct regular 1:1s, deliver actionable feedback, map career development paths, and set and review team OKRs. You will proactively address performance, champion talent growth, and lead hiring and onboarding for the local team.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;7\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,0,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;People Leadership \u0026amp;amp; Development:\u0026lt;/strong\u0026gt; Lead, mentor, and coach a high-performing support team, instilling a growth mindset and driving continuous technical and professional development.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,1,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,1,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Operational \u0026amp;amp; KPI Excellence:\u0026lt;/strong\u0026gt; Monitor team performance and operational rigor, ensuring key support metrics (CSAT, CES, first response, and resolution times) meet and exceed target benchmarks.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,2,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,2,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Escalation Management:\u0026lt;/strong\u0026gt; Act as a critical escalation point for complex technical customer issues, driving root-cause resolution while keeping internal and external stakeholders aligned.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,3,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,3,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner with global support leaders, Customer Success, Product, and Engineering across multiple regions and time zones to streamline processes and advocate for team standards.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,4,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,4,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Process \u0026amp;amp; Knowledge Sharing:\u0026lt;/strong\u0026gt; Drive documentation accuracy, process standardization, and knowledge-centered support (KCS) practices across the regional and global support teams.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;8\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;9\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9,0,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Leadership Background:\u0026lt;/strong\u0026gt; Demonstrated experience managing and mentoring technical support teams, preferably within a high-growth B2B SaaS environment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9,1,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9,1,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;People \u0026amp;amp; Culture Champion:\u0026lt;/strong\u0026gt; Proven track record in talent recruitment, onboarding, performance management, and cultivating a collaborative, growth-oriented team culture.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9,2,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9,2,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Escalation \u0026amp;amp; Case Management:\u0026lt;/strong\u0026gt; Deep expertise in handling critical, time-sensitive technical escalations, with in-depth knowledge of case management and knowledge-centered support processes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9,3,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9,3,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Metrics \u0026amp;amp; Process Driven:\u0026lt;/strong\u0026gt; Solid understanding of core support KPIs (CSAT, CES, time to resolution) and experience standardizing support workflows.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9,4,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9,4,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Tools \u0026amp;amp; Systems:\u0026lt;/strong\u0026gt; Proficiency with ticketing and CRM platforms (e.g., Salesforce, Zendesk).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9,5,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9,5,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Communication Skills:\u0026lt;/strong\u0026gt; Exceptional verbal and written communication skills in English, with the ability to explain complex technical concepts clearly to both technical and executive audiences.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9,6,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9,6,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Technical Familiarity (Plus):\u0026lt;/strong\u0026gt; Exposure to HTML, CSS, JavaScript, APIs, SQL, or tools like Postman, Snowflake, and Kibana is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9,7,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9,7,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Workplace:\u0026lt;/strong\u0026gt; Ability to work a hybrid schedule from the São Paulo office.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid,\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324808/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8286853","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3583915,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8286853,"updated_at":"2026-11-04T11:51:23-05:00","requisition_id":"R1908","title":"Partner Account Director","company_name":"Braze","first_published":"2026-10-16T16:07:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Regional Partner Account Director for LATAM, you will own the regional amplification of Braze’s global platinum partner strategy across every platinum-tier partner active in the region (Deloitte, WPP, Publicis, Merkle, and future platinum partners). Reporting to the AVP of Delivery, you will take the global account plan set by each Global Partner Account Director (GPAD) and adapt it locally across LATAM’s markets. You will collaborate closely with GPADs, the AVP of Partner Sales for AMER, and regional Partner Sales Managers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regional Platinum Coverage:\u0026lt;/strong\u0026gt; Serve as the senior Braze relationship owner for every platinum-tier delivery partner operating in LATAM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Amplifying the Global Account Plan:\u0026lt;/strong\u0026gt; Translate global partner strategies into execution across LATAM markets (Brazil, Mexico, Southern Cone, and Andean markets), identifying key regional practice leads, market priorities, and local delivery capability gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Certification \u0026amp;amp; Delivery Quality:\u0026lt;/strong\u0026gt; Work with Partner Services and Global Learning \u0026amp;amp; Enablement to ensure LATAM-based consultants are certified and that Partner-Led Delivery engagements maintain high quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Activation:\u0026lt;/strong\u0026gt; Partner with the AVP, Partner Sales and Partner Sales Managers to integrate the right platinum partner into regional sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feedback to Global Strategy:\u0026lt;/strong\u0026gt; Surface regional market dynamics, delivery friction, and resource needs to GPADs to ensure global account plans accurately reflect LATAM considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regional Escalation Management:\u0026lt;/strong\u0026gt; Act as the first line of escalation for platinum partner issues in LATAM, resolving regional matters locally and escalating global decisions appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Visibility \u0026amp;amp; Performance Tracking:\u0026lt;/strong\u0026gt; Utilize Salesforce, Crossbeam, and Clari to track platinum partner performance across LATAM and contribute to global reporting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in partner sales, alliances, or SI/agency ecosystem roles in B2B SaaS, with direct experience managing senior relationships with global SIs or agency holding companies (Deloitte, Accenture, WPP, Publicis, Merkle or equivalent) at a regional level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution \u0026amp;amp; Regional Judgement:\u0026lt;/strong\u0026gt; Comfortable executing global strategies while making critical regional judgement calls tailored to local markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; Delivery Standards:\u0026lt;/strong\u0026gt; Experience with partner certification, enablement, or practice-quality models, with a clear view of delivery quality and capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Matrix Collaboration:\u0026lt;/strong\u0026gt; Skilled at operating effectively in a matrix environment, collaborating across central Delivery leadership and regional Partner Sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ecosystem Expertise:\u0026lt;/strong\u0026gt; Deep knowledge of MarTech or adjacent SaaS ecosystems, with a strategic view on how composable tech stacks create delivery opportunities for SIs and agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical \u0026amp;amp; Mapping Tools:\u0026lt;/strong\u0026gt; Proficient in using account mapping tools such as Crossbeam or equivalent to track regional partner engagement, as well as CRM/reporting tools (Salesforce, Clari).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Languages:\u0026lt;/strong\u0026gt; Business-level fluency in English is required; fluency in Spanish and/or Portuguese is essential for regional execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8286853/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8110410","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3513296,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8110410,"updated_at":"2026-11-04T16:16:55-05:00","requisition_id":"R1656","title":"Partner Account Director - Platinum Partner Development","company_name":"Braze","first_published":"2026-08-11T14:57:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a chance to shape the next chapter of one of our most strategically important channels — with a canvas that extends well beyond a single region. We\u0026#39;re looking for a seasoned partnerships executive to take the reins of an already thriving agency alliance program and drive it to the next level of scale and sophistication on a global stage, anchored by our relationship with Deloitte.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sitting within our Alliances organization and reporting to the AVP of Delivery Partnerships, you will own the Deloitte partnership strategy globally — not just execute against it. You\u0026#39;ll be the architect of the GTM vision, deepening and commercializing the Deloitte relationship across markets while acquiring and onboarding adjacent opportunities within the account. This is a build-and-scale mandate for someone who wants ownership, visibility, and the latitude to operate as a true business leader within the partner ecosystem — with impact that reaches across every region we operate in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate at the intersection of Sales and Alliances worldwide, working shoulder-to-shoulder with Sales Leadership across regions to shape program strategy, and with Account Executives globally to convert the Deloitte relationship into a sourced and influenced pipeline. You\u0026#39;ll also partner closely with regional Alliances leaders to ensure strategy, tooling, and playbooks stay coordinated and best-in-class across every market. Success here is measured in one currency above all others: quality pipeline that converts, at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve a comprehensive GTM plan with Deloitte across regions, translating strategy into quality net-new business pipeline globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the sales cycle in lockstep with our sales teams worldwide — from prospecting through deal close — in true partnership with Deloitte\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion differentiated value propositions and Deloitte\u0026#39;s specialisms, telling that story with conviction internally at Braze, with Deloitte leadership, and ultimately in markets around the world\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold the partnership to a standard of accountability and reciprocity, ensuring a measured flow of outsourced Braze services in exchange for net-new client opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring rigor to the business — reviewing sales play metrics and effectiveness with Deloitte and Braze leadership across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate cross-functionally as a connector across Tech and Cloud Partnerships, Partner Marketing, and Partner Education \u0026amp;amp; Enablement to ensure the Deloitte motion is fully supported everywhere we compete\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of partnerships experience in a modern cloud technology company, G/SIs, or Agency, with a track record of increasing scope and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven, quantifiable history of driving sourced pipeline and influenced revenue through a mature SaaS partner program — you know what great looks like because you\u0026#39;ve built it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in the G/SI and consulting ecosystem: service offering design, marketing, lead generation, and the KPIs that matter to a professional services organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firsthand experience navigating large G/SI or consultancy environments, with an intimate understanding of their org structures, business dynamics, and how to build a compelling business case with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated ability to lead through ambiguity, take on complex strategic and operational mandates, and scale a program across a large, distributed organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The gravitas and executive presence to represent Braze credibly with senior partners and internal stakeholders, paired with the grit and resilience to keep pushing when the path isn\u0026#39;t linear\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel across the globe as needed to invest in your most strategic partner relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $142,000 and $223,000/year, with an expected On Target Earnings (OTE) between $189,000 and $298,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8110410/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8122381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3513296,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8122381,"updated_at":"2026-11-04T16:17:26-05:00","requisition_id":"R1656","title":"Partner Account Director - Platinum Partner Development","company_name":"Braze","first_published":"2026-08-11T14:57:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a chance to shape the next chapter of one of our most strategically important channels — with a canvas that extends well beyond a single region. We\u0026#39;re looking for a seasoned partnerships executive to take the reins of an already thriving agency alliance program and drive it to the next level of scale and sophistication on a global stage, anchored by our relationship with Deloitte.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sitting within our Alliances organization and reporting to the AVP of Delivery Partnerships, you will own the Deloitte partnership strategy globally — not just execute against it. You\u0026#39;ll be the architect of the GTM vision, deepening and commercializing the Deloitte relationship across markets while acquiring and onboarding adjacent opportunities within the account. This is a build-and-scale mandate for someone who wants ownership, visibility, and the latitude to operate as a true business leader within the partner ecosystem — with impact that reaches across every region we operate in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate at the intersection of Sales and Alliances worldwide, working shoulder-to-shoulder with Sales Leadership across regions to shape program strategy, and with Account Executives globally to convert the Deloitte relationship into a sourced and influenced pipeline. You\u0026#39;ll also partner closely with regional Alliances leaders to ensure strategy, tooling, and playbooks stay coordinated and best-in-class across every market. Success here is measured in one currency above all others: quality pipeline that converts, at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve a comprehensive GTM plan with Deloitte across regions, translating strategy into quality net-new business pipeline globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the sales cycle in lockstep with our sales teams worldwide — from prospecting through deal close — in true partnership with Deloitte\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion differentiated value propositions and Deloitte\u0026#39;s specialisms, telling that story with conviction internally at Braze, with Deloitte leadership, and ultimately in markets around the world\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold the partnership to a standard of accountability and reciprocity, ensuring a measured flow of outsourced Braze services in exchange for net-new client opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring rigor to the business — reviewing sales play metrics and effectiveness with Deloitte and Braze leadership across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate cross-functionally as a connector across Tech and Cloud Partnerships, Partner Marketing, and Partner Education \u0026amp;amp; Enablement to ensure the Deloitte motion is fully supported everywhere we compete\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of partnerships experience in a modern cloud technology company, G/SIs, or Agency, with a track record of increasing scope and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven, quantifiable history of driving sourced pipeline and influenced revenue through a mature SaaS partner program — you know what great looks like because you\u0026#39;ve built it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in the G/SI and consulting ecosystem: service offering design, marketing, lead generation, and the KPIs that matter to a professional services organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firsthand experience navigating large G/SI or consultancy environments, with an intimate understanding of their org structures, business dynamics, and how to build a compelling business case with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated ability to lead through ambiguity, take on complex strategic and operational mandates, and scale a program across a large, distributed organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The gravitas and executive presence to represent Braze credibly with senior partners and internal stakeholders, paired with the grit and resilience to keep pushing when the path isn\u0026#39;t linear\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel across the globe as needed to invest in your most strategic partner relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $135,000 and $212,000/year, with an expected On Target Earnings (OTE) between $180,000 and $283,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8122381/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8122380","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3513296,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8122380,"updated_at":"2026-11-04T16:17:14-05:00","requisition_id":"R1656","title":"Partner Account Director - Platinum Partner Development","company_name":"Braze","first_published":"2026-08-11T14:57:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a chance to shape the next chapter of one of our most strategically important channels — with a canvas that extends well beyond a single region. We\u0026#39;re looking for a seasoned partnerships executive to take the reins of an already thriving agency alliance program and drive it to the next level of scale and sophistication on a global stage, anchored by our relationship with Deloitte.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sitting within our Alliances organization and reporting to the AVP of Delivery Partnerships, you will own the Deloitte partnership strategy globally — not just execute against it. You\u0026#39;ll be the architect of the GTM vision, deepening and commercializing the Deloitte relationship across markets while acquiring and onboarding adjacent opportunities within the account. This is a build-and-scale mandate for someone who wants ownership, visibility, and the latitude to operate as a true business leader within the partner ecosystem — with impact that reaches across every region we operate in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate at the intersection of Sales and Alliances worldwide, working shoulder-to-shoulder with Sales Leadership across regions to shape program strategy, and with Account Executives globally to convert the Deloitte relationship into a sourced and influenced pipeline. You\u0026#39;ll also partner closely with regional Alliances leaders to ensure strategy, tooling, and playbooks stay coordinated and best-in-class across every market. Success here is measured in one currency above all others: quality pipeline that converts, at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve a comprehensive GTM plan with Deloitte across regions, translating strategy into quality net-new business pipeline globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the sales cycle in lockstep with our sales teams worldwide — from prospecting through deal close — in true partnership with Deloitte\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion differentiated value propositions and Deloitte\u0026#39;s specialisms, telling that story with conviction internally at Braze, with Deloitte leadership, and ultimately in markets around the world\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold the partnership to a standard of accountability and reciprocity, ensuring a measured flow of outsourced Braze services in exchange for net-new client opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring rigor to the business — reviewing sales play metrics and effectiveness with Deloitte and Braze leadership across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate cross-functionally as a connector across Tech and Cloud Partnerships, Partner Marketing, and Partner Education \u0026amp;amp; Enablement to ensure the Deloitte motion is fully supported everywhere we compete\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of partnerships experience in a modern cloud technology company, G/SIs, or Agency, with a track record of increasing scope and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven, quantifiable history of driving sourced pipeline and influenced revenue through a mature SaaS partner program — you know what great looks like because you\u0026#39;ve built it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in the G/SI and consulting ecosystem: service offering design, marketing, lead generation, and the KPIs that matter to a professional services organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firsthand experience navigating large G/SI or consultancy environments, with an intimate understanding of their org structures, business dynamics, and how to build a compelling business case with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated ability to lead through ambiguity, take on complex strategic and operational mandates, and scale a program across a large, distributed organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The gravitas and executive presence to represent Braze credibly with senior partners and internal stakeholders, paired with the grit and resilience to keep pushing when the path isn\u0026#39;t linear\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel across the globe as needed to invest in your most strategic partner relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,000 and $201,000/year, with an expected On Target Earnings (OTE) between $171,000 and $268,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8122380/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8201264","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3549496,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8201264,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1816","title":"Partner Sales Director","company_name":"Braze","first_published":"2026-10-12T10:05:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone. Partner-engaged opportunities close at a significant multiple of the rate and deal size of direct-only deals, and Partner Sales Directors are essential to accelerating this model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Partner Sales Director, you own the direct partner sales motion across a specific territory in AMER: aligning Braze\u0026#39;s Technology, Delivery, and Marketplace partners to the specific needs of the highest-value customers and prospects in your patch. These are the most complex accounts in the region, often involving GSIs and specialist SI partners, senior partner executives and exec sponsors on both sides. You report to the AVP, Partner Sales AMER, set the partner strategy for your territory, and are often the person other Partner Sales Managers and Senior Partner Sales Managers in the region come to for guidance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Territory and account depth. Build and maintain a deep understanding of the customers and prospects within your territory - the partners already engaged on them, and the white space where a partner introduction would change the outcome. Crossbeam, Tackle, and Salesforce are your working tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner activation on live opportunities. Work alongside the Account Executives in your territory to get the right Delivery, Technology or Marketplace partner into the room early enough to matter, whether that\u0026#39;s pipeline generation, competitive displacement, or a stalled deal that needs an outside push.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer value and retention. Partner with AMs and CSMs to identify where existing customers are underusing Braze, and bring in the partner who closes that gap, whether through implementation, a composable integration or ongoing managed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Joint Business Planning. Build and run the most complex, highest-stakes JBPs in the region with your priority partners, working closely with Partner Account Directors: shared targets, clear stakeholders, and a review cadence you hold everyone to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted advisor to Sales leadership. Be the person your Sales Director, AVP or VP Sales calls when they need a read on the partner landscape in your territory, and the person who proactively flags where a partner relationship is an asset or a risk on a specific deal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive partner relationships. Build and hold relationships with partner executives and exec sponsors in your territory that go beyond a single deal, rooted in a genuine point of view on martech architecture and where composability creates value for the customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching the field. Bring AEs up the curve on partner engagement: which partners are incumbent where, when to bring one in, and how to run that motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ecosystem gaps and territory strategy. Identify where your territory is under-covered by partners and lead the work to close that gap, shaping the wider partner coverage strategy you feed back to the AVP and the Partnerships team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regional mentorship. Act as the go-to person for Partner Sales Managers and Senior Partner Sales Managers in your region, and represent the market in the AVP\u0026#39;s absence when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline sourced through partners is the outcome. The actual job is knowing your accounts so well, and your partner ecosystem so well, that connecting the two looks obvious in hindsight. That only happens through account mapping and relationship depth built over time, not through a partner directory or a marketing calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are the closest point of contact between Braze\u0026#39;s partner ecosystem and the customers and prospects who benefit from it. When partners are activated and engaged in your territory, the customer sees more value, the AE closes a better deal, and Braze\u0026#39;s reputation with our partners gets stronger.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sets the partner strategy for your territory. You know your accounts, your partners and the overlap between them better than anyone else in the room, and you shape the strategy you feed back to the AVP rather than just executing someone else\u0026#39;s plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through others. You don\u0026#39;t own the AE relationship or the partner contract, but you influence both, consistently, without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a deal. Partner executives, AEs, AMs and CSMs all trust you because you\u0026#39;ve shown up for them before, not because you supported something this week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision. You can tell a Sales Director or VP Sales exactly which partner to bring in and why, and tell a partner executive exactly what a customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in a partner, alliances, channel, agency or vendor-facing role at a B2B SaaS or technology company, with a track record of driving revenue through partner-engaged deals, not just partner administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with account mapping and co-sell motions using tools like Crossbeam, and comfortable working deal by deal alongside AEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current relationships across the partner ecosystem in your territory (Delivery, Technology and Marketplace), including GSIs and specialist SIs, and the credibility to bring senior partner executives into a conversation quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A point of view on martech architecture and composability that lets you speak credibly to why a given partner adds value to a given customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating without a large team around you: this is a territory-owning, high-agency role where your impact depends on your own relationships and judgement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building senior, executive-level partner relationships, and of influencing Sales leadership\u0026#39;s thinking on partners, even without a direct reporting line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, self-directed, and able to manage a full territory\u0026#39;s worth of accounts, partners and JBPs without things falling through the cracks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $89,400 and $140,400/year, with an expected On Target Earnings (OTE) between $149,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8201264/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8181443","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3540310,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8181443,"updated_at":"2026-11-04T05:08:40-05:00","requisition_id":"R1782","title":"Partner Sales Director","company_name":"Braze","first_published":"2026-09-28T12:21:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone. Partner-engaged opportunities close at a significant multiple of the rate and deal size of direct-only deals, and Partner Sales Directors are essential to accelerating this model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Partner Sales Director, you own the direct partner sales motion across Enterprise and our Industry verticals (MEGS, FinServ, RCG): aligning Braze\u0026#39;s Technology, Delivery, and Marketplace partners to the specific needs of the highest-value customers and prospects in your patch. These are the most complex accounts in the region, often involving GSIs and specialist SI partners, senior partner executives and exec sponsors on both sides. You report to the AVP, Partner Sales EMEA, set the partner strategy for your territory, and are often the person other Partner Sales Managers and Senior Partner Sales Managers in the region come to for guidance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Territory and account depth. Build and maintain a deep understanding of the customers and prospects within your territory - the partners already engaged on them, and the white space where a partner introduction would change the outcome. Crossbeam, Tackle, and Salesforce are your working tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner activation on live opportunities. Work alongside the Account Executives in your territory to get the right Delivery, Technology or Marketplace partner into the room early enough to matter, whether that\u0026#39;s pipeline generation, competitive displacement, or a stalled deal that needs an outside push.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer value and retention. Partner with AMs and CSMs to identify where existing customers are underusing Braze, and bring in the partner who closes that gap, whether through implementation, a composable integration or ongoing managed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Joint Business Planning. Build and run the most complex, highest-stakes JBPs in the region with your priority partners, working closely with Partner Account Directors: shared targets, clear stakeholders, and a review cadence you hold everyone to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted advisor to Sales leadership. Be the person your Sales Director, AVP or VP Sales calls when they need a read on the partner landscape in your territory, and the person who proactively flags where a partner relationship is an asset or a risk on a specific deal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive partner relationships. Build and hold relationships with partner executives and exec sponsors in your territory that go beyond a single deal, rooted in a genuine point of view on martech architecture and where composability creates value for the customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching the field. Bring AEs up the curve on partner engagement: which partners are incumbent where, when to bring one in, and how to run that motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ecosystem gaps and territory strategy. Identify where your territory is under-covered by partners and lead the work to close that gap, shaping the wider partner coverage strategy you feed back to the AVP and the Partnerships team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Regional mentorship. Act as the go-to person for Partner Sales Managers and Senior Partner Sales Managers in your region, and represent the market in the AVP\u0026#39;s absence when needed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline sourced through partners is the outcome. The actual job is knowing your accounts so well, and your partner ecosystem so well, that connecting the two looks obvious in hindsight. That only happens through account mapping and relationship depth built over time, not through a partner directory or a marketing calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are the closest point of contact between Braze\u0026#39;s partner ecosystem and the customers and prospects who benefit from it. When partners are activated and engaged in your territory, the customer sees more value, the AE closes a better deal, and Braze\u0026#39;s reputation with our partners gets stronger.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sets the partner strategy for your territory. You know your accounts, your partners and the overlap between them better than anyone else in the room, and you shape the strategy you feed back to the AVP rather than just executing someone else\u0026#39;s plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through others. You don\u0026#39;t own the AE relationship or the partner contract, but you influence both, consistently, without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a deal. Partner executives, AEs, AMs and CSMs all trust you because you\u0026#39;ve shown up for them before, not because you supported something this week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision. You can tell a Sales Director or VP Sales exactly which partner to bring in and why, and tell a partner executive exactly what a customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in a partner, alliances, channel, agency or vendor-facing role at a B2B SaaS or technology company, with a track record of driving revenue through partner-engaged deals, not just partner administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with account mapping and co-sell motions using tools like Crossbeam, and comfortable working deal by deal alongside AEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current relationships across the partner ecosystem in your territory (Delivery, Technology and Marketplace), including GSIs and specialist SIs, and the credibility to bring senior partner executives into a conversation quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A point of view on martech architecture and composability that lets you speak credibly to why a given partner adds value to a given customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating without a large team around you: this is a territory-owning, high-agency role where your impact depends on your own relationships and judgement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building senior, executive-level partner relationships, and of influencing Sales leadership\u0026#39;s thinking on partners, even without a direct reporting line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, self-directed, and able to manage a full territory\u0026#39;s worth of accounts, partners and JBPs without things falling through the cracks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8181443/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274862","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3549496,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274862,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1816","title":"Partner Sales Director","company_name":"Braze","first_published":"2026-10-12T15:10:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone. Partner-engaged opportunities close at a significant multiple of the rate and deal size of direct-only deals, and Partner Sales Directors are essential to accelerating this model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Partner Sales Director, you own the direct partner sales motion across a specific territory in AMER: aligning Braze\u0026#39;s Technology, Delivery, and Marketplace partners to the specific needs of the highest-value customers and prospects in your patch. These are the most complex accounts in the region, often involving GSIs and specialist SI partners, senior partner executives and exec sponsors on both sides. You report to the AVP, Partner Sales AMER, set the partner strategy for your territory, and are often the person other Partner Sales Managers and Senior Partner Sales Managers in the region come to for guidance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Territory and account depth. Build and maintain a deep understanding of the customers and prospects within your territory - the partners already engaged on them, and the white space where a partner introduction would change the outcome. Crossbeam, Tackle, and Salesforce are your working tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner activation on live opportunities. Work alongside the Account Executives in your territory to get the right Delivery, Technology or Marketplace partner into the room early enough to matter, whether that\u0026#39;s pipeline generation, competitive displacement, or a stalled deal that needs an outside push.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer value and retention. Partner with AMs and CSMs to identify where existing customers are underusing Braze, and bring in the partner who closes that gap, whether through implementation, a composable integration or ongoing managed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Joint Business Planning. Build and run the most complex, highest-stakes JBPs in the region with your priority partners, working closely with Partner Account Directors: shared targets, clear stakeholders, and a review cadence you hold everyone to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted advisor to Sales leadership. Be the person your Sales Director, AVP or VP Sales calls when they need a read on the partner landscape in your territory, and the person who proactively flags where a partner relationship is an asset or a risk on a specific deal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive partner relationships. Build and hold relationships with partner executives and exec sponsors in your territory that go beyond a single deal, rooted in a genuine point of view on martech architecture and where composability creates value for the customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching the field. Bring AEs up the curve on partner engagement: which partners are incumbent where, when to bring one in, and how to run that motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ecosystem gaps and territory strategy. Identify where your territory is under-covered by partners and lead the work to close that gap, shaping the wider partner coverage strategy you feed back to the AVP and the Partnerships team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regional mentorship. Act as the go-to person for Partner Sales Managers and Senior Partner Sales Managers in your region, and represent the market in the AVP\u0026#39;s absence when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline sourced through partners is the outcome. The actual job is knowing your accounts so well, and your partner ecosystem so well, that connecting the two looks obvious in hindsight. That only happens through account mapping and relationship depth built over time, not through a partner directory or a marketing calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are the closest point of contact between Braze\u0026#39;s partner ecosystem and the customers and prospects who benefit from it. When partners are activated and engaged in your territory, the customer sees more value, the AE closes a better deal, and Braze\u0026#39;s reputation with our partners gets stronger.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sets the partner strategy for your territory. You know your accounts, your partners and the overlap between them better than anyone else in the room, and you shape the strategy you feed back to the AVP rather than just executing someone else\u0026#39;s plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through others. You don\u0026#39;t own the AE relationship or the partner contract, but you influence both, consistently, without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a deal. Partner executives, AEs, AMs and CSMs all trust you because you\u0026#39;ve shown up for them before, not because you supported something this week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision. You can tell a Sales Director or VP Sales exactly which partner to bring in and why, and tell a partner executive exactly what a customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in a partner, alliances, channel, agency or vendor-facing role at a B2B SaaS or technology company, with a track record of driving revenue through partner-engaged deals, not just partner administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with account mapping and co-sell motions using tools like Crossbeam, and comfortable working deal by deal alongside AEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current relationships across the partner ecosystem in your territory (Delivery, Technology and Marketplace), including GSIs and specialist SIs, and the credibility to bring senior partner executives into a conversation quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A point of view on martech architecture and composability that lets you speak credibly to why a given partner adds value to a given customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating without a large team around you: this is a territory-owning, high-agency role where your impact depends on your own relationships and judgement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building senior, executive-level partner relationships, and of influencing Sales leadership\u0026#39;s thinking on partners, even without a direct reporting line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, self-directed, and able to manage a full territory\u0026#39;s worth of accounts, partners and JBPs without things falling through the cracks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,400 and $126,000/year, with an expected On Target Earnings (OTE) between $134,000 and $210,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274862/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274796","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3549496,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274796,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1816","title":"Partner Sales Director","company_name":"Braze","first_published":"2026-10-12T14:45:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone. Partner-engaged opportunities close at a significant multiple of the rate and deal size of direct-only deals, and Partner Sales Directors are essential to accelerating this model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Partner Sales Director, you own the direct partner sales motion across a specific territory in AMER: aligning Braze\u0026#39;s Technology, Delivery, and Marketplace partners to the specific needs of the highest-value customers and prospects in your patch. These are the most complex accounts in the region, often involving GSIs and specialist SI partners, senior partner executives and exec sponsors on both sides. You report to the AVP, Partner Sales AMER, set the partner strategy for your territory, and are often the person other Partner Sales Managers and Senior Partner Sales Managers in the region come to for guidance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Territory and account depth. Build and maintain a deep understanding of the customers and prospects within your territory - the partners already engaged on them, and the white space where a partner introduction would change the outcome. Crossbeam, Tackle, and Salesforce are your working tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner activation on live opportunities. Work alongside the Account Executives in your territory to get the right Delivery, Technology or Marketplace partner into the room early enough to matter, whether that\u0026#39;s pipeline generation, competitive displacement, or a stalled deal that needs an outside push.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer value and retention. Partner with AMs and CSMs to identify where existing customers are underusing Braze, and bring in the partner who closes that gap, whether through implementation, a composable integration or ongoing managed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Joint Business Planning. Build and run the most complex, highest-stakes JBPs in the region with your priority partners, working closely with Partner Account Directors: shared targets, clear stakeholders, and a review cadence you hold everyone to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted advisor to Sales leadership. Be the person your Sales Director, AVP or VP Sales calls when they need a read on the partner landscape in your territory, and the person who proactively flags where a partner relationship is an asset or a risk on a specific deal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive partner relationships. Build and hold relationships with partner executives and exec sponsors in your territory that go beyond a single deal, rooted in a genuine point of view on martech architecture and where composability creates value for the customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching the field. Bring AEs up the curve on partner engagement: which partners are incumbent where, when to bring one in, and how to run that motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ecosystem gaps and territory strategy. Identify where your territory is under-covered by partners and lead the work to close that gap, shaping the wider partner coverage strategy you feed back to the AVP and the Partnerships team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regional mentorship. Act as the go-to person for Partner Sales Managers and Senior Partner Sales Managers in your region, and represent the market in the AVP\u0026#39;s absence when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline sourced through partners is the outcome. The actual job is knowing your accounts so well, and your partner ecosystem so well, that connecting the two looks obvious in hindsight. That only happens through account mapping and relationship depth built over time, not through a partner directory or a marketing calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are the closest point of contact between Braze\u0026#39;s partner ecosystem and the customers and prospects who benefit from it. When partners are activated and engaged in your territory, the customer sees more value, the AE closes a better deal, and Braze\u0026#39;s reputation with our partners gets stronger.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sets the partner strategy for your territory. You know your accounts, your partners and the overlap between them better than anyone else in the room, and you shape the strategy you feed back to the AVP rather than just executing someone else\u0026#39;s plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through others. You don\u0026#39;t own the AE relationship or the partner contract, but you influence both, consistently, without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a deal. Partner executives, AEs, AMs and CSMs all trust you because you\u0026#39;ve shown up for them before, not because you supported something this week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision. You can tell a Sales Director or VP Sales exactly which partner to bring in and why, and tell a partner executive exactly what a customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in a partner, alliances, channel, agency or vendor-facing role at a B2B SaaS or technology company, with a track record of driving revenue through partner-engaged deals, not just partner administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with account mapping and co-sell motions using tools like Crossbeam, and comfortable working deal by deal alongside AEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current relationships across the partner ecosystem in your territory (Delivery, Technology and Marketplace), including GSIs and specialist SIs, and the credibility to bring senior partner executives into a conversation quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A point of view on martech architecture and composability that lets you speak credibly to why a given partner adds value to a given customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating without a large team around you: this is a territory-owning, high-agency role where your impact depends on your own relationships and judgement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building senior, executive-level partner relationships, and of influencing Sales leadership\u0026#39;s thinking on partners, even without a direct reporting line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, self-directed, and able to manage a full territory\u0026#39;s worth of accounts, partners and JBPs without things falling through the cracks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $89,400 and $140,400/year, with an expected On Target Earnings (OTE) between $149,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274796/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274874","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3549496,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274874,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1816","title":"Partner Sales Director","company_name":"Braze","first_published":"2026-10-12T15:13:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone. Partner-engaged opportunities close at a significant multiple of the rate and deal size of direct-only deals, and Partner Sales Directors are essential to accelerating this model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Partner Sales Director, you own the direct partner sales motion across a specific territory in AMER: aligning Braze\u0026#39;s Technology, Delivery, and Marketplace partners to the specific needs of the highest-value customers and prospects in your patch. These are the most complex accounts in the region, often involving GSIs and specialist SI partners, senior partner executives and exec sponsors on both sides. You report to the AVP, Partner Sales AMER, set the partner strategy for your territory, and are often the person other Partner Sales Managers and Senior Partner Sales Managers in the region come to for guidance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Territory and account depth. Build and maintain a deep understanding of the customers and prospects within your territory - the partners already engaged on them, and the white space where a partner introduction would change the outcome. Crossbeam, Tackle, and Salesforce are your working tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner activation on live opportunities. Work alongside the Account Executives in your territory to get the right Delivery, Technology or Marketplace partner into the room early enough to matter, whether that\u0026#39;s pipeline generation, competitive displacement, or a stalled deal that needs an outside push.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer value and retention. Partner with AMs and CSMs to identify where existing customers are underusing Braze, and bring in the partner who closes that gap, whether through implementation, a composable integration or ongoing managed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Joint Business Planning. Build and run the most complex, highest-stakes JBPs in the region with your priority partners, working closely with Partner Account Directors: shared targets, clear stakeholders, and a review cadence you hold everyone to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted advisor to Sales leadership. Be the person your Sales Director, AVP or VP Sales calls when they need a read on the partner landscape in your territory, and the person who proactively flags where a partner relationship is an asset or a risk on a specific deal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive partner relationships. Build and hold relationships with partner executives and exec sponsors in your territory that go beyond a single deal, rooted in a genuine point of view on martech architecture and where composability creates value for the customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching the field. Bring AEs up the curve on partner engagement: which partners are incumbent where, when to bring one in, and how to run that motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ecosystem gaps and territory strategy. Identify where your territory is under-covered by partners and lead the work to close that gap, shaping the wider partner coverage strategy you feed back to the AVP and the Partnerships team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regional mentorship. Act as the go-to person for Partner Sales Managers and Senior Partner Sales Managers in your region, and represent the market in the AVP\u0026#39;s absence when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pipeline sourced through partners is the outcome. The actual job is knowing your accounts so well, and your partner ecosystem so well, that connecting the two looks obvious in hindsight. That only happens through account mapping and relationship depth built over time, not through a partner directory or a marketing calendar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are the closest point of contact between Braze\u0026#39;s partner ecosystem and the customers and prospects who benefit from it. When partners are activated and engaged in your territory, the customer sees more value, the AE closes a better deal, and Braze\u0026#39;s reputation with our partners gets stronger.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sets the partner strategy for your territory. You know your accounts, your partners and the overlap between them better than anyone else in the room, and you shape the strategy you feed back to the AVP rather than just executing someone else\u0026#39;s plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through others. You don\u0026#39;t own the AE relationship or the partner contract, but you influence both, consistently, without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a deal. Partner executives, AEs, AMs and CSMs all trust you because you\u0026#39;ve shown up for them before, not because you supported something this week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision. You can tell a Sales Director or VP Sales exactly which partner to bring in and why, and tell a partner executive exactly what a customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in a partner, alliances, channel, agency or vendor-facing role at a B2B SaaS or technology company, with a track record of driving revenue through partner-engaged deals, not just partner administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with account mapping and co-sell motions using tools like Crossbeam, and comfortable working deal by deal alongside AEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current relationships across the partner ecosystem in your territory (Delivery, Technology and Marketplace), including GSIs and specialist SIs, and the credibility to bring senior partner executives into a conversation quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A point of view on martech architecture and composability that lets you speak credibly to why a given partner adds value to a given customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating without a large team around you: this is a territory-owning, high-agency role where your impact depends on your own relationships and judgement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building senior, executive-level partner relationships, and of influencing Sales leadership\u0026#39;s thinking on partners, even without a direct reporting line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, self-directed, and able to manage a full territory\u0026#39;s worth of accounts, partners and JBPs without things falling through the cracks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,200 and $133,800/year, with an expected On Target Earnings (OTE) between $142,000 and $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274874/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8223954","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3559225,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8223954,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1844","title":"Partner Sales Manager Singapore (South East Asia)","company_name":"Braze","first_published":"2026-09-24T22:01:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Partner Sales Manager | South East Asia (SEA) works with our Braze Go-To-Market (GTM) team, Delivery and Tech partners to drive mutually beneficial commercial outcomes for all parties. They build and maintain strong relationships with our Tech Alloy Partner Leads and their GTM teams to foster a thriving Partner Community. Braze teams benefit from pipe generation, deal support and retention. Partners benefit from new opportunities and deal support. Customers and Prospects benefit from the delivery of best-in-class composable solutions.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our GTM teams across SEA - Account Executives (AE), Account Managers (AM) and Business Development Representatives (BDRs) to uncover opportunities for partner engagement, drive pipeline growth, and accelerate deal closures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Customer teams - AM and Customer Success Managers (CSM) - to identify opportunities for partners to help drive utilization, growth and reduce churn risk on existing Braze customers. Connecting partners to ensure our customers are fully leveraging Braze and our composable solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop mutually agreed-upon, win-win Joint Business Plans (JBPs) with partners, outlining shared objectives, success measures, stakeholders, methods, and review cadences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incorporate Growth Plans, Partner Marketing, Awareness \u0026amp;amp; Enablement, Partner-Led Opportunities (PLO) and Customer Success objectives into JBPs where relevant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with marketing to develop an annual Partner Marketing Calendar - and engage partners to participate and sponsor Braze-owned events, Braze x Partner specific events, Industry events and sponsor Partner events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel frequently to build in-person relationships and a presence in your allocated markets across SEA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement a Strategic Partner plan for all of your Countries for each Half.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a strong understanding of team territory, including existing customers, Target A \u0026amp;amp; B accounts, and overlapping tech/services integrations via Crossbeam.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serves as a trusted advisor to their Sales Director on the Braze ecosystem within their territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach AEs on Partner Engagement Best Practices, including where partners are incumbent in their prospects and which partners to engage for co-seller and co-delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively engage senior stakeholders within our partner ecosystem, aligning with their priorities and the value partnering with Braze offers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps and opportunities within our Partner Ecosystem to continue to grow and build our Partner Network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, trusted relationships with our Partner Leads and contacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run account mapping, enablement and QBR sessions to understand where we have overlap with both Technology and Agency Partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;WHO YOU ARE\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about Customer Engagement and want to work with the leading technology in this space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have deep experience and a point of view to engage senior stakeholders across various organisations about martech architecture, solutions and the benefits of a composable approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You love working with people and genuinely believe in the power of genuine relationships built on trust and mutually beneficial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy traveling and are willing to spend a significant amount of time on the ground in your allocated markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a self-starter driven by success and make the most of every minute.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly organised and manage your time effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can influence and ensure our GTM teams are staying on top of their accounts and following up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong relationship-building skills and can bring an existing network within the space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have 5 or more years of experience working for a technology vendor in either a partner, vendor, agency or customer role\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points for professional fluency in Cantonese or Thai, which will help you build strong relationships with our clients in Hong Kong and Thailand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8223954/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324642","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598692,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324642,"updated_at":"2026-11-04T10:41:37-05:00","requisition_id":"R1939","title":"Partner Sales Manager, Venture Capital","company_name":"Braze","first_published":"2026-11-03T15:19:45-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Venture-backed companies have always thrived on Braze, and they have always sought to push the boundaries of customer engagement to better serve their most important asset: their customers. Across every growth stage, VCs play an instrumental role in supporting their portfolio companies and have a vested interest in their success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze has made considerable progress establishing ourselves as a trusted advisor within leading venture firms to support them better, and we’re now at a stage to accelerate these relationships even further.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Partner Sales Manager, VC, you own the operating relationship with a named set of Tier 1 and Tier 2 venture firms. Your job is to expand Braze\u0026#39;s relationships and credibility within each firm well beyond the platform owner, so that when a portfolio company is evaluating customer engagement platforms, Braze is the default recommendation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Firm operating cadence. Run a recurring cadence with each assigned firm with clear agendas, pre-work, and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firm-wide relationship depth. Build relationships beyond the typical platform owner, into a firm\u0026#39;s investment, talent, and community teams, so Braze is embedded across the business rather than single-threaded through one contact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and deliver joint initiatives with your partner firms that support the growth of their portfolio companies and Braze’s customer footprint.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio enablement. Run portfolio-facing enablement: workshops, office hours, founder sessions, event participation to ensure portfolio companies hear from Braze directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team on founder and portfolio-company introductions, converting relationship depth into qualified pipeline and new business wins.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and forecasting. Own pipeline management and portfolio tracking to ensure Leadership visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Offer and program feedback. Gather feedback from firms and portfolio companies on program and offer design on an ongoing basis, and feed it back to shape how the offer evolves.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The job is to become embedded enough in each firm, beyond the platform owner, that Braze gets surfaced by default whenever a portfolio company is choosing a customer engagement platform. That only comes from operating cadence and relationship depth held consistently over quarters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owns relationship depth, not just the relationship. You know each firm\u0026#39;s platform team, investment team and portfolio well enough to spot where Braze adds value before anyone asks you to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through firms without controlling them. You don\u0026#39;t own a firm\u0026#39;s investment decisions or a portfolio company\u0026#39;s buying decision, but you influence both, consistently, through credibility rather than authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a single check-in. GPs, platform leads and founders trust you because you\u0026#39;ve shown up for them before, not because you need an intro this quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision to very different audiences. You can confidently talk about thesis and portfolio strategy with a GP and customer engagement architecture with a portfolio company\u0026#39;s technical lead.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7-10 years of experience in Venture Capital, Private Equity, Partnerships, Sales, Business Development or Ecosystem roles, with direct, hands-on experience partnering with VC firms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being the single point of contact for a named portfolio of firms, and confident enough with Braze\u0026#39;s platform and composable architecture to speak credibly to a firm\u0026#39;s platform or portfolio-ops team, not only its GPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building operating cadence and joint programming with external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised and execution-focused, able to manage multiple firm relationships and initiatives at once without a large team around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Naturally curious, high EQ, and comfortable operating at every level within an organisation, from GP to portfolio-company founder.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Customer Engagement, Growth and Retention strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or expanding a partner program.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,000 and $86,400/year, with an expected On Target Earnings (OTE) between $100,000 and $144,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324642/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350806","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598692,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350806,"updated_at":"2026-11-04T10:41:48-05:00","requisition_id":"R1939","title":"Partner Sales Manager, Venture Capital","company_name":"Braze","first_published":"2026-11-03T15:19:50-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Venture-backed companies have always thrived on Braze, and they have always sought to push the boundaries of customer engagement to better serve their most important asset: their customers. Across every growth stage, VCs play an instrumental role in supporting their portfolio companies and have a vested interest in their success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze has made considerable progress establishing ourselves as a trusted advisor within leading venture firms to support them better, and we’re now at a stage to accelerate these relationships even further.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Partner Sales Manager, VC, you own the operating relationship with a named set of Tier 1 and Tier 2 venture firms. Your job is to expand Braze\u0026#39;s relationships and credibility within each firm well beyond the platform owner, so that when a portfolio company is evaluating customer engagement platforms, Braze is the default recommendation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Firm operating cadence. Run a recurring cadence with each assigned firm with clear agendas, pre-work, and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firm-wide relationship depth. Build relationships beyond the typical platform owner, into a firm\u0026#39;s investment, talent, and community teams, so Braze is embedded across the business rather than single-threaded through one contact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and deliver joint initiatives with your partner firms that support the growth of their portfolio companies and Braze’s customer footprint.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio enablement. Run portfolio-facing enablement: workshops, office hours, founder sessions, event participation to ensure portfolio companies hear from Braze directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team on founder and portfolio-company introductions, converting relationship depth into qualified pipeline and new business wins.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and forecasting. Own pipeline management and portfolio tracking to ensure Leadership visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Offer and program feedback. Gather feedback from firms and portfolio companies on program and offer design on an ongoing basis, and feed it back to shape how the offer evolves.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The job is to become embedded enough in each firm, beyond the platform owner, that Braze gets surfaced by default whenever a portfolio company is choosing a customer engagement platform. That only comes from operating cadence and relationship depth held consistently over quarters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owns relationship depth, not just the relationship. You know each firm\u0026#39;s platform team, investment team and portfolio well enough to spot where Braze adds value before anyone asks you to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through firms without controlling them. You don\u0026#39;t own a firm\u0026#39;s investment decisions or a portfolio company\u0026#39;s buying decision, but you influence both, consistently, through credibility rather than authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a single check-in. GPs, platform leads and founders trust you because you\u0026#39;ve shown up for them before, not because you need an intro this quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision to very different audiences. You can confidently talk about thesis and portfolio strategy with a GP and customer engagement architecture with a portfolio company\u0026#39;s technical lead.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7-10 years of experience in Venture Capital, Private Equity, Partnerships, Sales, Business Development or Ecosystem roles, with direct, hands-on experience partnering with VC firms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being the single point of contact for a named portfolio of firms, and confident enough with Braze\u0026#39;s platform and composable architecture to speak credibly to a firm\u0026#39;s platform or portfolio-ops team, not only its GPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building operating cadence and joint programming with external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised and execution-focused, able to manage multiple firm relationships and initiatives at once without a large team around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Naturally curious, high EQ, and comfortable operating at every level within an organisation, from GP to portfolio-company founder.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Customer Engagement, Growth and Retention strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or expanding a partner program.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $64,200 and $91,200/year, with an expected On Target Earnings (OTE) between $107,000 and $152,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350806/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350801","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598692,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350801,"updated_at":"2026-11-04T10:42:05-05:00","requisition_id":"R1939","title":"Partner Sales Manager, Venture Capital","company_name":"Braze","first_published":"2026-11-03T15:19:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Venture-backed companies have always thrived on Braze, and they have always sought to push the boundaries of customer engagement to better serve their most important asset: their customers. Across every growth stage, VCs play an instrumental role in supporting their portfolio companies and have a vested interest in their success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze has made considerable progress establishing ourselves as a trusted advisor within leading venture firms to support them better, and we’re now at a stage to accelerate these relationships even further.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Partner Sales Manager, VC, you own the operating relationship with a named set of Tier 1 and Tier 2 venture firms. Your job is to expand Braze\u0026#39;s relationships and credibility within each firm well beyond the platform owner, so that when a portfolio company is evaluating customer engagement platforms, Braze is the default recommendation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Firm operating cadence. Run a recurring cadence with each assigned firm with clear agendas, pre-work, and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firm-wide relationship depth. Build relationships beyond the typical platform owner, into a firm\u0026#39;s investment, talent, and community teams, so Braze is embedded across the business rather than single-threaded through one contact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and deliver joint initiatives with your partner firms that support the growth of their portfolio companies and Braze’s customer footprint.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio enablement. Run portfolio-facing enablement: workshops, office hours, founder sessions, event participation to ensure portfolio companies hear from Braze directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team on founder and portfolio-company introductions, converting relationship depth into qualified pipeline and new business wins.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and forecasting. Own pipeline management and portfolio tracking to ensure Leadership visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Offer and program feedback. Gather feedback from firms and portfolio companies on program and offer design on an ongoing basis, and feed it back to shape how the offer evolves.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The job is to become embedded enough in each firm, beyond the platform owner, that Braze gets surfaced by default whenever a portfolio company is choosing a customer engagement platform. That only comes from operating cadence and relationship depth held consistently over quarters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owns relationship depth, not just the relationship. You know each firm\u0026#39;s platform team, investment team and portfolio well enough to spot where Braze adds value before anyone asks you to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through firms without controlling them. You don\u0026#39;t own a firm\u0026#39;s investment decisions or a portfolio company\u0026#39;s buying decision, but you influence both, consistently, through credibility rather than authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a single check-in. GPs, platform leads and founders trust you because you\u0026#39;ve shown up for them before, not because you need an intro this quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision to very different audiences. You can confidently talk about thesis and portfolio strategy with a GP and customer engagement architecture with a portfolio company\u0026#39;s technical lead.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7-10 years of experience in Venture Capital, Private Equity, Partnerships, Sales, Business Development or Ecosystem roles, with direct, hands-on experience partnering with VC firms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being the single point of contact for a named portfolio of firms, and confident enough with Braze\u0026#39;s platform and composable architecture to speak credibly to a firm\u0026#39;s platform or portfolio-ops team, not only its GPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building operating cadence and joint programming with external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised and execution-focused, able to manage multiple firm relationships and initiatives at once without a large team around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Naturally curious, high EQ, and comfortable operating at every level within an organisation, from GP to portfolio-company founder.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Customer Engagement, Growth and Retention strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or expanding a partner program.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,200 and $96,600/year, with an expected On Target Earnings (OTE) between $112,000 and $161,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350801/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350782","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3598692,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350782,"updated_at":"2026-11-04T10:41:57-05:00","requisition_id":"R1939","title":"Partner Sales Manager, Venture Capital","company_name":"Braze","first_published":"2026-11-03T15:19:47-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Venture-backed companies have always thrived on Braze, and they have always sought to push the boundaries of customer engagement to better serve their most important asset: their customers. Across every growth stage, VCs play an instrumental role in supporting their portfolio companies and have a vested interest in their success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze has made considerable progress establishing ourselves as a trusted advisor within leading venture firms to support them better, and we’re now at a stage to accelerate these relationships even further.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Partner Sales Manager, VC, you own the operating relationship with a named set of Tier 1 and Tier 2 venture firms. Your job is to expand Braze\u0026#39;s relationships and credibility within each firm well beyond the platform owner, so that when a portfolio company is evaluating customer engagement platforms, Braze is the default recommendation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Firm operating cadence. Run a recurring cadence with each assigned firm with clear agendas, pre-work, and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firm-wide relationship depth. Build relationships beyond the typical platform owner, into a firm\u0026#39;s investment, talent, and community teams, so Braze is embedded across the business rather than single-threaded through one contact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and deliver joint initiatives with your partner firms that support the growth of their portfolio companies and Braze’s customer footprint.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio enablement. Run portfolio-facing enablement: workshops, office hours, founder sessions, event participation to ensure portfolio companies hear from Braze directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Braze sales team on founder and portfolio-company introductions, converting relationship depth into qualified pipeline and new business wins.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and forecasting. Own pipeline management and portfolio tracking to ensure Leadership visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Offer and program feedback. Gather feedback from firms and portfolio companies on program and offer design on an ongoing basis, and feed it back to shape how the offer evolves.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What This Role Is Really About\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The job is to become embedded enough in each firm, beyond the platform owner, that Braze gets surfaced by default whenever a portfolio company is choosing a customer engagement platform. That only comes from operating cadence and relationship depth held consistently over quarters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Show Up\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owns relationship depth, not just the relationship. You know each firm\u0026#39;s platform team, investment team and portfolio well enough to spot where Braze adds value before anyone asks you to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives outcomes through firms without controlling them. You don\u0026#39;t own a firm\u0026#39;s investment decisions or a portfolio company\u0026#39;s buying decision, but you influence both, consistently, through credibility rather than authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds relationships that outlast a single check-in. GPs, platform leads and founders trust you because you\u0026#39;ve shown up for them before, not because you need an intro this quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with precision to very different audiences. You can confidently talk about thesis and portfolio strategy with a GP and customer engagement architecture with a portfolio company\u0026#39;s technical lead.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7-10 years of experience in Venture Capital, Private Equity, Partnerships, Sales, Business Development or Ecosystem roles, with direct, hands-on experience partnering with VC firms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being the single point of contact for a named portfolio of firms, and confident enough with Braze\u0026#39;s platform and composable architecture to speak credibly to a firm\u0026#39;s platform or portfolio-ops team, not only its GPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building operating cadence and joint programming with external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised and execution-focused, able to manage multiple firm relationships and initiatives at once without a large team around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Naturally curious, high EQ, and comfortable operating at every level within an organisation, from GP to portfolio-company founder.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Customer Engagement, Growth and Retention strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or expanding a partner program.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,200 and $96,600/year, with an expected On Target Earnings (OTE) between $112,000 and $161,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350782/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8264323","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3575866,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8264323,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1887","title":"People Solutions Generalist (12 month fixed term contract) ","company_name":"Braze","first_published":"2026-10-13T08:19:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As a part of the Braze People team, the People Solutions Generalist will play a pivotal role in supporting the overall employee experience and success of the People team by driving change across the department to meet business goals. This role will oversee our EMEA region and provide valuable support across various People team functions that impact our employees globally. We’re looking for someone excited about having a hand in redefining how the People team operates and how we support our employees. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This role will report to the Senior Director, People - EMEA\u0026amp;nbsp; and work closely with different divisions across the People team. This is a unique opportunity to collaborate cross-functionally and build general knowledge and experience in People Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Generalist, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the implementation of company-wide initiatives, such as the engagement survey and performance reviews, and collaborate with stakeholders in planning, execution, and communication.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the development of internal processes and programs and revamp current employee programs owned by People Solutions to ensure continued effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee and manage complex global mobility and immigration cases. Act as a consultant for the business and internal People teams, handling intricate cases and ensuring every employee\u0026#39;s relocation or visa experience is smooth and legally compliant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on the introduction of new policies for the region, as well as reviews of existing policies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take the lead on key workstreams such as the EU Pay Transparency Directive, in partnership with Legal and the Senior Director, People - EMEA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Talent Development team with employee-facing training when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the company’s expansion plans by collaborating with teammates to work\u0026amp;nbsp; with our Employer of Record.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously identify opportunities to improve our operations and service delivery within the Shared Services model to deliver efficient and exceptional support to employees and the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with specialized functional People teams, People Business Partners, and other stakeholders to drive People team initiatives and ad hoc projects to support the team toward business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support employment-related inquiries from candidates, employees, and managers on complex and/or sensitive matters through the ticketing system and/or meetings. These include, but are not limited to, benefit questions, career development, leave of absence, policies, and relocation requests.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of prior experience in an HR role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organization skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong service orientation to internal and/or external customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience guiding strategic thinking, planning, and decision-making aligned with company and team goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional maturity and discretion when dealing with sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in project management and strong analytical and reporting abilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work cross-functionally with all different types of personalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility and creativity to improve current processes as the business scales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-sufficient with the ability to manage own workload and priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eager to learn and grow with our People Solutions team\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working with an HRIS, such as Workday (a plus)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8264323/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189650","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542340,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189650,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1791","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-09-09T16:41:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $190,000/year, with an expected On Target Earnings (OTE) between $236,000 and $337,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189650/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189655","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542340,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189655,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1791","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-09-09T16:41:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News \u0026amp;amp; World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.\u0026lt;br\u0026gt;Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,000 and $190,000/year, with an expected On Target Earnings (OTE) between $236,000 and $337,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189655/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8189634","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542340,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8189634,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1791","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-09-09T16:41:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $172,000/year, with an expected On Target Earnings (OTE) between $212,000 and $304,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8189634/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8185916","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542340,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8185916,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1791","title":"Principal, Strategic AI Sales","company_name":"Braze","first_published":"2026-09-09T16:41:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In particular, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help lead discussions with potential new Braze AI Decision Studio customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customer needs to Braze AI Decision Studio’s product \u0026amp;amp; marketing teams, ensuring a customer-centric product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution-focused: you can structure a plan, align stakeholders, and see it through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-driven: you can create scalable frameworks to optimize the success of business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $115,000 and $180,000/year, with an expected On Target Earnings (OTE) between $224,000 and $319,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8185916/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324568","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3594948,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324568,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1932","title":"Program Manager, Partnerships","company_name":"Braze","first_published":"2026-10-26T10:32:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The Partnerships department operates in a fast-paced environment with a lean team. Key priorities arise from major events like SKO or Forge Partner Day, cross-functional initiatives, and urgent executive inquiries. Top-tier partnership teams require a dedicated program manager to own these priorities, drive execution, and maintain clear visibility into project status, blockers, and ownership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating across the entire department rather than within a single partner segment, this role collaborates across every functional pillar. Key responsibilities centre on establishing clear workstream visibility and managing high-priority ad-hoc projects. This includes maintaining an accurate single source of truth for ongoing department initiatives, supporting program management for flagship events such as SKO, Forge Partner Day, and the departmental kick-off, and partnering closely with the AVP, Partner Experience to maintain the departmental operating rhythm—encompassing OKRs, business reviews, strategic narratives, All Hands meetings, and internal communications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rapid growth has outpaced formal tracking, leaving initiatives reliant on informal ownership and tracking. We need a program manager to establish structure, seamlessly manage diverse workstreams, and build lasting, repeatable processes. Success is defined by delivering high-quality projects on time and maintaining clear, transparent visibility into overall department status.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Own\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Workstream visibility.\u0026lt;/strong\u0026gt; Maintain one view of cross-departmental initiatives: owners, status, dependencies and risks, with Jira as the source of truth. Run regular check-ins that keep it honest, raise concerns before they become surprises, and give leadership a clear picture of what is moving and what is not.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ad-hoc and flagship projects.\u0026lt;/strong\u0026gt; Take projects from brief to delivery: agree scope and owners, build the plan, chase the dependencies, manage the timeline and run the follow-up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company moments such as SKO and Forge Partner Day.\u0026lt;/strong\u0026gt; Support the Partnerships contribution to events where the department is on stage. This may include working with leadership on the narrative and theme, briefing speakers, gathering content from pillar leads and coordinating with Marketing and Events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional initiatives.\u0026lt;/strong\u0026gt; Drive initiatives that cut across teams and need a single owner for delivery, such as moving a process from one team to another or launching a change that touches several pillars. Clarify who does what, keep the work moving and close it out properly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operating rhythm.\u0026lt;/strong\u0026gt; Support the department\u0026#39;s OKRs, monthly and quarterly business reviews, quarterly narratives and monthly All Hands. Build the trackers and templates, chase inputs, prepare pre-reads and help run the sessions, so that leaders spend their time on decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communications and PR-FAQs.\u0026lt;/strong\u0026gt; Support the cadence of department updates and the PR-FAQ tracker for major launches, so that format, tone and timing stay consistent and status is honest.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Planning and engagement.\u0026lt;/strong\u0026gt; Support the SVP, Partnerships and Partner Operations team with annual planning, and the follow-up from the employee engagement survey in Culture Amp: tracking actions through to completion and reporting back on what changed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Salesforce alignment.\u0026lt;/strong\u0026gt; If the acquisition of Braze by Salesforce completes, help plan and track the work to bring the Braze partner program in line with the broader Salesforce partner program and ecosystem, and keep it visible alongside everything else in flight.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What This Role Is Really About\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A department our size can\u0026#39;t hire a specialist for every function, and shouldn\u0026#39;t. What it needs is someone who can pick up whatever matters most this month, run it properly and leave something behind that works without them. One month that is the narrative and run of show for Forge Partner Day. The next it is an initiative that three teams each assume another team owns. The through-line is visibility: whatever you are working on, people can see where it stands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will not own the content or the decisions. Pillar leads own their numbers and their stories, and leadership owns the choices. You own the delivery and the clarity around it. That means asking the question that exposes a gap in a plan, noticing when a deadline will slip a week before it does, and telling a leader that their narrative buries the lead. You do this without formal authority, and you earn trust by making everyone else\u0026#39;s job easier.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also see things that are sensitive: survey results, plans in progress, changes to the organisation. Discretion is part of the job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;How We Show Up\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drives ownership to completion.\u0026lt;/strong\u0026gt; You step in to claim unassigned initiatives, assign clear accountability, and steer them through to successful execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicates with clarity and impact.\u0026lt;/strong\u0026gt; You distill complex updates into concise, actionable briefs for leadership and facilitate decisive, productive meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensures end-to-end transparency.\u0026lt;/strong\u0026gt; You maintain clear and dependable tracking of progress, status, and risks, flagging delays early alongside practical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leads through influence and trust.\u0026lt;/strong\u0026gt; You motivate senior leaders to hit deadlines by making collaboration seamless and consistently delivering value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balances strategy with tactical detail.\u0026lt;/strong\u0026gt; You seamlessly transition from managing detailed operational schedules to briefing executives on complex cross-functional dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upholds strict confidentiality.\u0026lt;/strong\u0026gt; You handle sensitive and unreleased information with complete discretion and earn executive trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8 years in program management, project management or strategy and operations roles at a B2B SaaS or technology company, ideally supporting a go-to-market, partnerships or alliances team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has driven cross-functional programs from brief to delivery with several stakeholders and senior people, and has run events or company moments with speakers, content and a tight timeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has built visibility across a portfolio of workstreams, using trackers, status reporting and tools such as Jira, and knows how to keep them honest without making them a burden\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong writer and storyteller, able to turn updates and numbers into something leaders grasp quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at facilitation: you run meetings with senior people, keep them to time, and leave with clear actions and owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven, comfortable building trackers and spotting when numbers don\u0026#39;t add up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, able to manage many deadlines and very different kinds of work at once without losing detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Happy to build process from nothing, and pragmatic about keeping it light enough to survive a busy quarter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with the tools that run a department, such as Google Workspace, Slack, Jira and Confluence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $131,200/year, with an expected On Target Earnings (OTE) between $115,000 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324568/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8315083","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3594948,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8315083,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1932","title":"Program Manager, Partnerships","company_name":"Braze","first_published":"2026-10-26T10:32:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The Partnerships department operates in a fast-paced environment with a lean team. Key priorities arise from major events like SKO or Forge Partner Day, cross-functional initiatives, and urgent executive inquiries. Top-tier partnership teams require a dedicated program manager to own these priorities, drive execution, and maintain clear visibility into project status, blockers, and ownership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating across the entire department rather than within a single partner segment, this role collaborates across every functional pillar. Key responsibilities centre on establishing clear workstream visibility and managing high-priority ad-hoc projects. This includes maintaining an accurate single source of truth for ongoing department initiatives, supporting program management for flagship events such as SKO, Forge Partner Day, and the departmental kick-off, and partnering closely with the AVP, Partner Experience to maintain the departmental operating rhythm—encompassing OKRs, business reviews, strategic narratives, All Hands meetings, and internal communications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rapid growth has outpaced formal tracking, leaving initiatives reliant on informal ownership and tracking. We need a program manager to establish structure, seamlessly manage diverse workstreams, and build lasting, repeatable processes. Success is defined by delivering high-quality projects on time and maintaining clear, transparent visibility into overall department status.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Own\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Workstream visibility.\u0026lt;/strong\u0026gt; Maintain one view of cross-departmental initiatives: owners, status, dependencies and risks, with Jira as the source of truth. Run regular check-ins that keep it honest, raise concerns before they become surprises, and give leadership a clear picture of what is moving and what is not.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ad-hoc and flagship projects.\u0026lt;/strong\u0026gt; Take projects from brief to delivery: agree scope and owners, build the plan, chase the dependencies, manage the timeline and run the follow-up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company moments such as SKO and Forge Partner Day.\u0026lt;/strong\u0026gt; Support the Partnerships contribution to events where the department is on stage. This may include working with leadership on the narrative and theme, briefing speakers, gathering content from pillar leads and coordinating with Marketing and Events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional initiatives.\u0026lt;/strong\u0026gt; Drive initiatives that cut across teams and need a single owner for delivery, such as moving a process from one team to another or launching a change that touches several pillars. Clarify who does what, keep the work moving and close it out properly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operating rhythm.\u0026lt;/strong\u0026gt; Support the department\u0026#39;s OKRs, monthly and quarterly business reviews, quarterly narratives and monthly All Hands. Build the trackers and templates, chase inputs, prepare pre-reads and help run the sessions, so that leaders spend their time on decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communications and PR-FAQs.\u0026lt;/strong\u0026gt; Support the cadence of department updates and the PR-FAQ tracker for major launches, so that format, tone and timing stay consistent and status is honest.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Planning and engagement.\u0026lt;/strong\u0026gt; Support the SVP, Partnerships and Partner Operations team with annual planning, and the follow-up from the employee engagement survey in Culture Amp: tracking actions through to completion and reporting back on what changed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Salesforce alignment.\u0026lt;/strong\u0026gt; If the acquisition of Braze by Salesforce completes, help plan and track the work to bring the Braze partner program in line with the broader Salesforce partner program and ecosystem, and keep it visible alongside everything else in flight.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What This Role Is Really About\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A department our size can\u0026#39;t hire a specialist for every function, and shouldn\u0026#39;t. What it needs is someone who can pick up whatever matters most this month, run it properly and leave something behind that works without them. One month that is the narrative and run of show for Forge Partner Day. The next it is an initiative that three teams each assume another team owns. The through-line is visibility: whatever you are working on, people can see where it stands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will not own the content or the decisions. Pillar leads own their numbers and their stories, and leadership owns the choices. You own the delivery and the clarity around it. That means asking the question that exposes a gap in a plan, noticing when a deadline will slip a week before it does, and telling a leader that their narrative buries the lead. You do this without formal authority, and you earn trust by making everyone else\u0026#39;s job easier.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also see things that are sensitive: survey results, plans in progress, changes to the organisation. Discretion is part of the job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;How We Show Up\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drives ownership to completion.\u0026lt;/strong\u0026gt; You step in to claim unassigned initiatives, assign clear accountability, and steer them through to successful execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicates with clarity and impact.\u0026lt;/strong\u0026gt; You distill complex updates into concise, actionable briefs for leadership and facilitate decisive, productive meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensures end-to-end transparency.\u0026lt;/strong\u0026gt; You maintain clear and dependable tracking of progress, status, and risks, flagging delays early alongside practical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leads through influence and trust.\u0026lt;/strong\u0026gt; You motivate senior leaders to hit deadlines by making collaboration seamless and consistently delivering value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balances strategy with tactical detail.\u0026lt;/strong\u0026gt; You seamlessly transition from managing detailed operational schedules to briefing executives on complex cross-functional dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upholds strict confidentiality.\u0026lt;/strong\u0026gt; You handle sensitive and unreleased information with complete discretion and earn executive trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8 years in program management, project management or strategy and operations roles at a B2B SaaS or technology company, ideally supporting a go-to-market, partnerships or alliances team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has driven cross-functional programs from brief to delivery with several stakeholders and senior people, and has run events or company moments with speakers, content and a tight timeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has built visibility across a portfolio of workstreams, using trackers, status reporting and tools such as Jira, and knows how to keep them honest without making them a burden\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong writer and storyteller, able to turn updates and numbers into something leaders grasp quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at facilitation: you run meetings with senior people, keep them to time, and leave with clear actions and owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven, comfortable building trackers and spotting when numbers don\u0026#39;t add up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, able to manage many deadlines and very different kinds of work at once without losing detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Happy to build process from nothing, and pragmatic about keeping it light enough to survive a busy quarter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with the tools that run a department, such as Google Workspace, Slack, Jira and Confluence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $96,800 and $138,400/year, with an expected On Target Earnings (OTE) between $121,000 and $173,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8315083/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324580","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3594948,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324580,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1932","title":"Program Manager, Partnerships","company_name":"Braze","first_published":"2026-10-26T10:32:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The Partnerships department operates in a fast-paced environment with a lean team. Key priorities arise from major events like SKO or Forge Partner Day, cross-functional initiatives, and urgent executive inquiries. Top-tier partnership teams require a dedicated program manager to own these priorities, drive execution, and maintain clear visibility into project status, blockers, and ownership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating across the entire department rather than within a single partner segment, this role collaborates across every functional pillar. Key responsibilities centre on establishing clear workstream visibility and managing high-priority ad-hoc projects. This includes maintaining an accurate single source of truth for ongoing department initiatives, supporting program management for flagship events such as SKO, Forge Partner Day, and the departmental kick-off, and partnering closely with the AVP, Partner Experience to maintain the departmental operating rhythm—encompassing OKRs, business reviews, strategic narratives, All Hands meetings, and internal communications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rapid growth has outpaced formal tracking, leaving initiatives reliant on informal ownership and tracking. We need a program manager to establish structure, seamlessly manage diverse workstreams, and build lasting, repeatable processes. Success is defined by delivering high-quality projects on time and maintaining clear, transparent visibility into overall department status.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Own\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Workstream visibility.\u0026lt;/strong\u0026gt; Maintain one view of cross-departmental initiatives: owners, status, dependencies and risks, with Jira as the source of truth. Run regular check-ins that keep it honest, raise concerns before they become surprises, and give leadership a clear picture of what is moving and what is not.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ad-hoc and flagship projects.\u0026lt;/strong\u0026gt; Take projects from brief to delivery: agree scope and owners, build the plan, chase the dependencies, manage the timeline and run the follow-up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company moments such as SKO and Forge Partner Day.\u0026lt;/strong\u0026gt; Support the Partnerships contribution to events where the department is on stage. This may include working with leadership on the narrative and theme, briefing speakers, gathering content from pillar leads and coordinating with Marketing and Events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional initiatives.\u0026lt;/strong\u0026gt; Drive initiatives that cut across teams and need a single owner for delivery, such as moving a process from one team to another or launching a change that touches several pillars. Clarify who does what, keep the work moving and close it out properly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operating rhythm.\u0026lt;/strong\u0026gt; Support the department\u0026#39;s OKRs, monthly and quarterly business reviews, quarterly narratives and monthly All Hands. Build the trackers and templates, chase inputs, prepare pre-reads and help run the sessions, so that leaders spend their time on decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communications and PR-FAQs.\u0026lt;/strong\u0026gt; Support the cadence of department updates and the PR-FAQ tracker for major launches, so that format, tone and timing stay consistent and status is honest.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Planning and engagement.\u0026lt;/strong\u0026gt; Support the SVP, Partnerships and Partner Operations team with annual planning, and the follow-up from the employee engagement survey in Culture Amp: tracking actions through to completion and reporting back on what changed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Salesforce alignment.\u0026lt;/strong\u0026gt; If the acquisition of Braze by Salesforce completes, help plan and track the work to bring the Braze partner program in line with the broader Salesforce partner program and ecosystem, and keep it visible alongside everything else in flight.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What This Role Is Really About\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A department our size can\u0026#39;t hire a specialist for every function, and shouldn\u0026#39;t. What it needs is someone who can pick up whatever matters most this month, run it properly and leave something behind that works without them. One month that is the narrative and run of show for Forge Partner Day. The next it is an initiative that three teams each assume another team owns. The through-line is visibility: whatever you are working on, people can see where it stands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will not own the content or the decisions. Pillar leads own their numbers and their stories, and leadership owns the choices. You own the delivery and the clarity around it. That means asking the question that exposes a gap in a plan, noticing when a deadline will slip a week before it does, and telling a leader that their narrative buries the lead. You do this without formal authority, and you earn trust by making everyone else\u0026#39;s job easier.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also see things that are sensitive: survey results, plans in progress, changes to the organisation. Discretion is part of the job.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;How We Show Up\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drives ownership to completion.\u0026lt;/strong\u0026gt; You step in to claim unassigned initiatives, assign clear accountability, and steer them through to successful execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicates with clarity and impact.\u0026lt;/strong\u0026gt; You distill complex updates into concise, actionable briefs for leadership and facilitate decisive, productive meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensures end-to-end transparency.\u0026lt;/strong\u0026gt; You maintain clear and dependable tracking of progress, status, and risks, flagging delays early alongside practical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leads through influence and trust.\u0026lt;/strong\u0026gt; You motivate senior leaders to hit deadlines by making collaboration seamless and consistently delivering value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balances strategy with tactical detail.\u0026lt;/strong\u0026gt; You seamlessly transition from managing detailed operational schedules to briefing executives on complex cross-functional dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upholds strict confidentiality.\u0026lt;/strong\u0026gt; You handle sensitive and unreleased information with complete discretion and earn executive trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8 years in program management, project management or strategy and operations roles at a B2B SaaS or technology company, ideally supporting a go-to-market, partnerships or alliances team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has driven cross-functional programs from brief to delivery with several stakeholders and senior people, and has run events or company moments with speakers, content and a tight timeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has built visibility across a portfolio of workstreams, using trackers, status reporting and tools such as Jira, and knows how to keep them honest without making them a burden\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong writer and storyteller, able to turn updates and numbers into something leaders grasp quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at facilitation: you run meetings with senior people, keep them to time, and leave with clear actions and owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven, comfortable building trackers and spotting when numbers don\u0026#39;t add up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, able to manage many deadlines and very different kinds of work at once without losing detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Happy to build process from nothing, and pragmatic about keeping it light enough to survive a busy quarter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with the tools that run a department, such as Google Workspace, Slack, Jira and Confluence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $86,400 and $124,000/year, with an expected On Target Earnings (OTE) between $108,000 and $155,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324580/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8201492","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3549579,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8201492,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1815","title":"Recruiter / Talent Acquisition Partner","company_name":"Braze","first_published":"2026-09-15T01:27:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a high-potential Recruiter to help build and scale our APAC \u0026amp;amp; Japan team. In this role, you will design and execute customized sourcing strategies, manage end-to-end recruitment pipelines, and serve as a trusted partner to local hiring managers for all talent acquisition needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;End-to-End Talent Acquisition:\u0026lt;/strong\u0026gt; Source, recruit, and hire top talent across our Japan teams — mainly GTM, but also spanning Technical roles and G\u0026amp;amp;A — managing the candidate lifecycle from initial outreach to offer acceptance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hiring Manager Partnership:\u0026lt;/strong\u0026gt; Collaborate closely with hiring managers to understand team priorities, define ideal candidate profiles, and implement best-in-class recruiting strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Candidate Evaluation \u0026amp;amp; Debriefs:\u0026lt;/strong\u0026gt; Screen candidates, facilitate post-interview debrief sessions, and guide hiring teams toward making data-driven hiring decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Management \u0026amp;amp; Market Insights:\u0026lt;/strong\u0026gt; Maintain a strong pulse on SaaS/Tech hiring trends in Japan, leveraging both direct sourcing methods and agency relationships to build robust, scalable candidate talent pools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Broader Impact:\u0026lt;/strong\u0026gt; Opportunities to support regional APAC recruiting initiatives and participate in cross-functional HR projects beyond talent acquisition in the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; Minimum of 2 years of full-lifecycle recruiting experience (agency or in-house).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual Capability:\u0026lt;/strong\u0026gt; Fluency in Japanese (native-level or equivalent) and professional working proficiency in English to engage with local candidates and communicate with global stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset \u0026amp;amp; Curiosity:\u0026lt;/strong\u0026gt; Eager to learn, open to feedback, and willing to try new approaches as the recruitment market evolves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic \u0026amp;amp; Analytical Thinking:\u0026lt;/strong\u0026gt; Ability to track and analyze recruiting metrics to resolve pipeline bottlenecks and contribute to broader recruitment strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution \u0026amp;amp; Organization:\u0026lt;/strong\u0026gt; Strong organizational skills and attention to detail, with a proven ability to prioritize competing demands in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Management:\u0026lt;/strong\u0026gt; Experience engaging with or supporting senior leadership is highly preferred. (does not need to be limited to recruiting contexts)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;NICE TO HAVE / BONUS POINTS\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using \u0026lt;strong\u0026gt;Greenhouse ATS\u0026lt;/strong\u0026gt; or similar modern recruiting platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience recruiting within the \u0026lt;strong\u0026gt;SaaS / Cloud / Enterprise Technology\u0026lt;/strong\u0026gt; industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8201492/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324191","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3598517,"location":{"name":"Jakarta"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324191,"updated_at":"2026-11-03T03:41:25-05:00","requisition_id":"R1934","title":"Renewals Manager Indonesia (Japanese Speaker)","company_name":"Braze","first_published":"2026-11-03T03:41:25-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be emowered to make a real impact here, with a sharp and passionate team at your back.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If Braze sounds like a place where you can thrive, we can’t wait to meet you. Braze operates at a massive scale with over 4 billion monthly active users across our customers, collecting hundreds of billions of data points each month and sending billions of messages to end-users daily.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Renewals Team at Braze is responsible for managing the company\u0026#39;s book of business, identifying risks and opportunities across accounts. They employ successful strategies to address these factors, ensuring the continued satisfaction and retention of customers. Their primary goal is to secure renewals that are beneficial and aligned with the needs of both Braze and its customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Renewal Manager, you will oversee the end-to-end renewal process for contracts within your assigned territory, ensuring alignment with company policies and objectives. Your role will be critical in driving operational efficiency, maintaining data integrity, and collaborating across teams to support revenue retention.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Renewal Project Management:\u0026lt;/strong\u0026gt; Lead the internal renewals process by building account strategies, managing key timelines, and preparing pricing proposals to drive successful contract execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Own the internal quoting and Order Form process, ensuring agreements are structured correctly, signed on time, and accurately reflected in internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Collaboration:\u0026lt;/strong\u0026gt; Work closely with Sales, Customer Success, and other internal teams to identify risks and growth opportunities across accounts, supporting a seamless renewal process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Reporting:\u0026lt;/strong\u0026gt; Build and maintain reports to track key metrics such as renewal revenue, bookings, retention rates, and overall customer health, leveraging data to identify trends and support decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecasting \u0026amp;amp; Insights:\u0026lt;/strong\u0026gt; Lead regular regional forecast calls, providing visibility into key renewals, potential risks, and growth opportunities while advising on forecasting best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Churn \u0026amp;amp; Retention Analysis:\u0026lt;/strong\u0026gt; Own churn reporting for your region, analyzing contraction and growth trends within the book of business and effectively communicating insights to cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process \u0026amp;amp; CRM Improvements:\u0026lt;/strong\u0026gt; Support Sales with process guidance, complex deal structures, and CRM data accuracy, proactively driving system enhancements and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An individual with a background in Sales, Operations or Customer Success.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are very organised and detail orientated, with strong accountability.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong analytical skills and are commercially aware.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are someone who can build strong interpersonal relationships and has the confidence to coordinate internal stakeholders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A desire to learn and develop skills focused on the core objectives above.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Salesforce CRM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Requires native-level or certified proficiency in Japanese\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that includes equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Global presence, dog-friendly offices, and remote availability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and tuition reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":209832,"name":"Jakarta","location":null,"child_ids":[],"parent_id":87987}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324191/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8345225","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3603732,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8345225,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"10188","title":"Sales Director, Commercial","company_name":"Braze","first_published":"2026-11-02T00:03:54-05:00","language":"ja","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS commercial sales leadership role, managing a team of Commercial Account Executives for Braze’s market-leading Customer Journey Orchestration platform. We’re looking for someone who is passionate about helping mid-market and fast-growing commercial brands communicate more effectively with their customers, building a high-velocity, winning team, and expanding our customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 2 years of successful experience leading and developing a team of quota-carrying sellers in a high-growth, fast-paced, and competitive market. Your team will focus on the entire lifecycle relationship with mid-market and commercial accounts, requiring experience in driving predictable net-new business acquisition while nurturing and expanding existing accounts. As a front-line leader, you will bring strong commercial acumen, coach sellers through shorter and multi-threaded sales cycles, and participate directly in key prospect and customer engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the overall growth trajectory of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture, and lead a high-performing team of commercial sales talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute a scalable customer acquisition, velocity, and expansion strategy across the commercial territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a disciplined focus on achieving numerical targets, actively managing pipeline health, conversion rates, and progress toward quarterly and annual goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, Marketing, Solution Consulting, Customer Success, and Leadership) to drive regional pipeline generation and present a unified vision to the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through end-to-end commercial sales cycles, participate directly in critical deals, and deliver reliable, data-driven sales forecasts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a compelling advocate for Braze in prospect, customer, and ecosystem engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance strategic territory planning with agile, day-to-day operational execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a proactive, collaborative contributor within the broader sales leadership organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of successful sales management experience leading a team of quota-carrying Account Executives in a B2B SaaS environment (commercial or mid-market experience preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to recruit, retain, inspire, and develop top-tier sales talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success driving full-lifecycle SaaS sales: outbound prospecting, rapid deal qualification, new logo acquisition, and account expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of running high-velocity, predictable sales cycles with rigorous pipeline and forecasting hygiene.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional collaboration skills across Business Development, Marketing, Customer Success, Legal, and Sales Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills suited for mid-market and commercial decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid commercial negotiation and deal-structuring skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with the ability to engage multi-functional stakeholders across marketing, product, and technical teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern digital, mobile, and customer engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile, CRM, or Marketing Technology (MarTech) is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scaling teams within a high-growth or startup technology environment is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8345225/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8130222","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3520564,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8130222,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1691","title":"Sales Director, Commercial","company_name":"Braze","first_published":"2026-08-26T05:45:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;COMPANY LEVEL 6\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a management SaaS sales role with a high level of experience managing a small team of Account Executives as well as outbound prospectors.\u0026amp;nbsp; The ideal candidate will have at least 8 years of experience selling a SaaS product to SMB \u0026amp;amp; Scale level clients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong candidates will have experience working SMB clients, as well as the ability to coach and lead both an outbound prospecting team in addition to the SMB \u0026amp;amp; Scale sales teams. In addition experience selling a marketing automation, CRM, email, or analytics solution is highly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of proven experience within Sales for Mobile or Marketing Technology required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years of experience managing a regional team of SMB \u0026amp;amp; Scale sales executives (experience managing an outbound prospecting team preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work cross-functionally with Marketing, Customer Success, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and stand-up presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven connector in your daily life through social media and other mediums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success navigating large organizations and ability to quickly identify the decision makers and decision-making process for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8130222/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324873","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3598782,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324873,"updated_at":"2026-11-03T06:34:49-05:00","requisition_id":"R1941","title":"Sales Director, Emerging Markets","company_name":"Braze","first_published":"2026-10-27T07:17:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS sales leadership role, managing a team of 7 Account Executives across Enterprise, Scale, and SMB segments in the Emerging South EMEA market (covering Israel, Italy, and South Africa) for Braze’s market-leading Customer Journey Orchestration platform. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of enterprise and scale sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead \u0026amp;amp; Scale: \u0026lt;/strong\u0026gt;Lead and mentor a team of 7 Account Executives across Enterprise, Scale, and SMB segments in the Emerging region (Israel, Italy, South Africa).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Spearhead Expansion: \u0026lt;/strong\u0026gt;Lead the strategic expansion of Braze in Emerging South EMEA, solidifying our position as the undisputed category leader.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Evangelism: \u0026lt;/strong\u0026gt;Act as the definitive face and voice of Braze for the region, heading up industry events and leading internal and external evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Operational Excellence: \u0026lt;/strong\u0026gt;Enforce disciplined deal execution, sales forecasting, pipeline management, and structured sales methodologies to ensure predictable revenue and cross-functional alignment with revenue operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-Lifecycle Engagement: \u0026lt;/strong\u0026gt;Drive full-lifecycle customer engagement from prospecting and acquisition to retention and expansion, actively participating in complex, C-level customer meetings and negotiations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration: \u0026lt;/strong\u0026gt;Foster deep alignment with internal teams including Marketing, Customer Success, and Sales Operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;KEY FOCUS AREAS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Talent Density: \u0026lt;/strong\u0026gt;Build, inspire, and retain a high-performing sales team of 7 AEs across Enterprise, Scale, and SMB.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Rigor: \u0026lt;/strong\u0026gt;Drive predictability and efficiency through stringent pipeline management and disciplined execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Centricity: \u0026lt;/strong\u0026gt;Drive customer success and cultivate lasting, executive-level relationships across Israel, Italy, and South Africa.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experienced Leader: \u0026lt;/strong\u0026gt;5+ years of experience leading sales teams, specifically managing a regional team of enterprise and scale (mid-market) sales executives (experience managing an outbound prospecting team preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Talent Magnet: \u0026lt;/strong\u0026gt;A proven track record as a true \u0026quot;talent magnet\u0026quot;—capable of acquiring, developing, coaching, and retaining top-performing sales talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain Expertise: \u0026lt;/strong\u0026gt;Deep understanding of SaaS sales cycles, Customer Data Platforms (CDPs), omnichannel marketing, and modern customer engagement stacks (marketing automation, CRM, email, or analytics solutions highly preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution \u0026amp;amp; Strategy: \u0026lt;/strong\u0026gt;Outstanding verbal, written and stand-up presentation skills, up-to-date on digital and application trends in the mobile space, with proven success navigating large organizations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324873/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7984582","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3464943,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7984582,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"05061","title":"Sales Director, Enterprise","company_name":"Braze","first_published":"2026-07-20T22:59:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform.\u0026amp;nbsp; We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading, and developing a team of enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market.\u0026amp;nbsp; Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base.\u0026amp;nbsp; As a front-line leader whose team addresses the problems of customers across multiple industries, you should have strong business acumen, and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commitment to achieving numerical goals, with the ability to effectively plan, execute actions, and manage progress toward those goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate, where appropriate, in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the “voice of Braze” in prospect, customer and industry forums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our enterprise and global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of successful experience leading a team of at least five quota-carrying Enterprise Account Executives\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-lifecycle of a SaaS customer: prospecting, acquisition, retention and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7984582/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8131728","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3521161,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8131728,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1693","title":"Sales Director, Enterprise, ANZ","company_name":"Braze","first_published":"2026-08-19T20:25:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have at least 5 years of successful experience leading, and developing a team of enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on developing and evangelizing net-new business exclusively. As a front-line leader whose team addresses the problems of customers across multiple industries, you should have strong business acumen, and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, nurture and lead a team of world-class sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and execute an aggressive customer acquisition and expansion strategy for the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align go-to-market teams (BDR, marketing, value engineering, SolCon, executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team through the overall sales process, participate, where appropriate, in a hands-on manner in deals, and provide detailed and accurate sales forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the “voice of Braze” in prospect, customer and industry forums\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage at both the strategic and operational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a proactive voice within our enterprise and global sales leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of successful experience leading a team of Enterprise Account Executives\u0026#39;s\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to recruit, retain, inspire, and develop top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leading teams through the full-lifecycle of a SaaS customer: prospecting, acquisition, retention and long-term relationship growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coordinate and work cross-functionally internally with internal constituencies, including Business Development, Marketing, Customer Success, Legal, and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written and in-person presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent commercial and legal negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, especially in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling Mobile or Marketing Technology is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup technology company a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8131728/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8157434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3530598,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8157434,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1740","title":"Sales Director, Latam","company_name":"Braze","first_published":"2026-08-25T15:48:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;6\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,0,0\u0026quot;\u0026gt;Drive New Revenue Growth: Own and consistently exceed regional ARR targets focused exclusively on new logo acquisition, scaling sales across Enterprise and Mid-Market segments in LATAM.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,1,0\u0026quot;\u0026gt;Lead \u0026amp;amp; Develop Talent: Direct, mentor, and grow a team of Account Executives, leveraging strong coaching frameworks to refine sales methodologies (MEDDIC, Challenger) and close complex sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,2,0\u0026quot;\u0026gt;Strategic GTM Execution: Define and execute a regional go-to-market strategy aligned with global sales leadership, analyzing market trends, competitive dynamics, and region-specific customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,3,0\u0026quot;\u0026gt;Pipeline Acceleration \u0026amp;amp; Alliances: Partner with Field Marketing for targeted demand generation and collaborate with Partnerships (GSIs, agencies, tech partners) to accelerate new business pipeline creation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,4,0\u0026quot;\u0026gt;Industry Leadership \u0026amp;amp; Public Speaking: Serve as a prominent spokesperson for Braze, delivering keynote presentations, participating in panel discussions, and representing the brand at major regional events, conferences, and customer forums.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,5,0\u0026quot;\u0026gt;Executive Relationship Building: Establish and maintain C-suite and VP-level relationships with strategic prospects across LATAM.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;7,6,0\u0026quot;\u0026gt;Process \u0026amp;amp; Forecasting Rigor: Maintain rigorous pipeline visibility, enforce process metrics, and deliver accurate forecasting in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;8\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,0,0\u0026quot;\u0026gt;Sales Leadership Background: Solid executive experience in Enterprise SaaS sales, with a proven track record of directly managing, coaching, and scaling Enterprise and Mid-Market Account Executive teams.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,1,0\u0026quot;\u0026gt;Operational Excellence: A process- and metrics-oriented leader with a demonstrated ability to consistently meet or exceed new logo revenue quotas in a regional capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,2,0\u0026quot;\u0026gt;LATAM Market Expertise: Deep familiarity with the LATAM enterprise technology ecosystem—hands-on experience in Brazil and/or Mexico is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,3,0\u0026quot;\u0026gt;Domain Knowledge: Strong understanding of MarTech, CRM, or Customer Engagement platforms is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,4,0\u0026quot;\u0026gt;Language Skills: Fluency in English and Spanish is required.\u0026lt;/li\u0026gt;\n\u0026lt;li data-path-to-node=\u0026quot;9,5,0\u0026quot;\u0026gt;Travel Flexibility: Ability to travel across the LATAM region as needed (~30–40%).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8157434/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8248794","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3568898,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8248794,"updated_at":"2026-11-04T05:13:48-05:00","requisition_id":"R1878","title":"Sales Director, Retail \u0026 Consumer Goods","company_name":"Braze","first_published":"2026-10-06T04:48:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Executives in the DACH market for Braze’s market-leading Customer Journey Orchestration platform. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;The ideal candidate will have at least 5 years of successful experience leading and developing a team of enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base. As a front-line leader whose team addresses the problems of customers across multiple industries—with a strong strategic emphasis on Retail and CPG—you should have strong business acumen, and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Lead \u0026amp;amp; Scale:\u0026lt;/strong\u0026gt; Lead and mentor a distributed team of 6+ Account Executives across the DACH market (e.g., Munich, Berlin), driving performance across Strategic, Enterprise, and Commercial account segments.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Spearhead Expansion:\u0026lt;/strong\u0026gt; Lead the strategic expansion of Braze in Central Europe, specifically dominating the Retail and CPG verticals to solidify our position as the undisputed category leader.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Market Evangelism:\u0026lt;/strong\u0026gt; Act as the definitive face and voice of Braze for the Retail and CPG sector in the region. You will be the go-to leader for GTM initiatives, headlining industry events, and leading internal and external evangelism.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Drive Operational Excellence:\u0026lt;/strong\u0026gt; Enforce disciplined deal execution, sales forecasting, pipeline management, and structured sales methodologies to ensure predictable revenue and cross-functional alignment with revenue operations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Leverage the Ecosystem:\u0026lt;/strong\u0026gt; Collaborate with and expand an ecosystem of System Integrators (SIs), Technology Partners, and Digital Agencies to drive joint GTM strategies and accelerate revenue.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Full-Lifecycle Engagement:\u0026lt;/strong\u0026gt; Drive full-lifecycle customer engagement from prospecting and acquisition to retention and expansion, actively participating in complex, C-level customer meetings and negotiations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Foster deep alignment with internal teams including Business Development, Marketing, Customer Success, Legal, Sales Operations, and Partnerships.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Experienced Leader:\u0026lt;/strong\u0026gt; 5+ years of experience leading enterprise sales teams in the DACH market, specifically managing teams of 6+ people across Strategic, Enterprise, and Commercial accounts.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Talent Magnet:\u0026lt;/strong\u0026gt; A proven track record as a true \u0026quot;talent magnet\u0026quot;—capable of acquiring, developing, coaching, and retaining top-performing sales talent in a fiercely competitive market.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Retail \u0026amp;amp; CPG Authority:\u0026lt;/strong\u0026gt; Proven track record selling complex enterprise solutions into the Retail and CPG sectors. Direct industry background is welcomed, but an intricate understanding of these verticals is essential. Existing executive relationships within DACH Retail/CPG are a significant advantage.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Partner Network:\u0026lt;/strong\u0026gt; Deep understanding of the MarTech partner landscape for Retail and CPG, bringing established relationships with key SIs, Tech Partners, and Agencies.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Sales Tech Innovator:\u0026lt;/strong\u0026gt; Forward-thinking approach to sales tech, utilizing AI-driven tools to enhance operational efficiency, accelerate deal execution, and continuously refine the sales process.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Distributed Team Management:\u0026lt;/strong\u0026gt; Experience successfully leading and unifying distributed sales teams across multiple strategic DACH locations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Language Precision:\u0026lt;/strong\u0026gt; Native German and fluent English are mandatory, allowing you to seamlessly navigate C-level negotiations in both. French language skills are highly regarded as a strong bonus.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Domain Expertise:\u0026lt;/strong\u0026gt; Deep understanding of SaaS sales cycles, Customer Data Platforms (CDPs), omnichannel marketing, and modern customer engagement stacks.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;KEY FOCUS AREAS\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Talent Density:\u0026lt;/strong\u0026gt; Build, inspire, and retain a high-performing, multi-location sales team.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Vertical Dominance:\u0026lt;/strong\u0026gt; Expand Braze\u0026#39;s footprint and shape its market perception specifically within the DACH Retail and CPG enterprise markets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Operational Rigor \u0026amp;amp; AI Adoption:\u0026lt;/strong\u0026gt; Drive predictability and efficiency through stringent pipeline management and the adoption of modern, AI-assisted sales workflows.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Customer Centricity:\u0026lt;/strong\u0026gt; Drive customer success and cultivate lasting, executive-level relationships.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Ecosystem Synergy:\u0026lt;/strong\u0026gt; Partner effectively with internal stakeholders and external channel partners to multiply market reach.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8248794/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8327885","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3591371,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8327885,"updated_at":"2026-11-04T11:46:32-05:00","requisition_id":"R1925","title":"Sales Director, SMB","company_name":"Braze","first_published":"2026-10-27T12:50:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking an experienced, entrepreneurial SaaS sales leader to build, scale, and lead our Braze For Startups (SMB) sales organization. This highly visible leadership role is for someone who has successfully built and scaled an SMB or velocity-sales business within a high-growth or enterprise-scale SaaS company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines hands-on sales leadership with the strategic and operational depth to build a repeatable growth engine. They will lead a team of SMB Account Executives and outbound prospecting professionals while defining the sales motion, coaching methodology, performance standards, hiring plan, and operating cadence necessary to scale efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This leader will have a strong understanding of the SMB buyer journey and a demonstrated ability to create demand, convert pipeline, improve sales productivity, and drive predictable new-business revenue. They will be comfortable operating with meaningful autonomy, making informed decisions quickly, and partnering cross-functionally to build the systems and programs needed to grow the segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The successful candidate will also bring experience developing external ecosystems that accelerate growth. This includes building relationships with venture capital firms and their portfolio companies, digital agencies, consultants, system integrators, technology partners, and other influential partners that can generate pipeline, improve customer adoption, and expand market reach.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience selling marketing technology, customer engagement, marketing automation, CRM, email, mobile, analytics, or related SaaS solutions is strongly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy, execution, and performance of the SMB sales segment, including revenue attainment, pipeline generation, conversion, sales productivity, and forecast accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a high-performing team of Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a clear and repeatable SMB sales motion across inbound, outbound, partner-led, and sales-assisted acquisition channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish the business operating cadence, including pipeline reviews, forecast calls, deal inspection, performance management, quarterly planning, and executive business reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, onboard, coach, develop, and retain exceptional sales talent; build the management bench and career paths required to scale the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop sales playbooks, enablement programs, prospecting standards, qualification methodologies, discovery frameworks, and objection-handling tools that improve consistency and conversion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Operations to design territory and account-assignment models, lead routing, pipeline definitions, capacity plans, compensation structures, dashboards, and forecasting processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Marketing to improve demand generation, campaign conversion, account targeting, lead quality, lifecycle programs, and attribution across the SMB funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Customer Success and Account Management to ensure smooth handoffs, strong customer activation, retention, adoption, and expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and operationalize relationships with venture capital firms, startup ecosystems, accelerators, agencies, consultants, system integrators, and technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop partner-led and ecosystem-led growth motions, including referral, co-sell, implementation, marketplace, and portfolio-company programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the company with customers, partners, industry communities, and senior stakeholders; bring market, customer, and competitive insights back to the broader go-to-market organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve SMB packaging, pricing, onboarding, product adoption, and go-to-market efficiency through direct customer insight and data-driven analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate as a strategic business leader with the autonomy to prioritize investments, improve execution, and build the programs necessary to make SMB a durable growth engine\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of progressive SaaS sales and go-to-market experience, ideally including SMB, commercial, velocity, growth, or emerging-business segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3+ years of direct people-management experience leading SMB sales teams, including Account Executives and preferably SDR, BDR, or outbound prospecting organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building or materially scaling an SMB sales team, sales motion, or revenue segment within a high-growth or large-scale SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong record of hiring, coaching, developing, and retaining quota-carrying sales talent and frontline sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning meaningful revenue targets and consistently delivering against new-business, pipeline, productivity, and forecast goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of SaaS sales metrics and levers, including ARR, ACV, pipeline coverage, conversion rates, sales-cycle length, quota attainment, productivity, CAC efficiency, retention, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating and improving sales processes, performance-management systems, forecasting cadences, qualification standards, and sales enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead both an outbound prospecting function and a full-cycle SMB Account Executive team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional leadership skills, with experience partnering closely with Marketing, Customer Success, Account Management, Product, Sales Operations, Finance, and Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building relationships with venture capital firms, accelerators, startup communities, agencies, system integrators, consultants, and/or technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to develop partner-sourced or partner-influenced pipeline through co-sell, referrals, agency relationships, technology integrations, and ecosystem programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling marketing technology, customer engagement, marketing automation, CRM, email, mobile, analytics, data, or related SaaS solutions is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level communication skills, including the ability to lead compelling customer conversations, executive presentations, QBRs, internal business reviews, and partner discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and the ability to navigate complex organizations, identify economic buyers and decision-makers, and guide stakeholders through the SaaS buying process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven operating style, sound judgment, high accountability, and comfort making decisions in an evolving, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong external presence and a natural ability to build trusted relationships through professional communities, social channels, events, and industry networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with current digital, mobile, AI, customer-engagement, and application-market trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, scale-up, or high-growth technology company is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This person is not simply a manager of an established sales team. They are a builder who can create structure without unnecessary bureaucracy, maintain urgency without sacrificing quality, and turn an evolving SMB opportunity into a predictable, scalable revenue business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They should be equally credible coaching an AE through a strategic deal, reviewing funnel conversion with Sales Operations, shaping demand-generation priorities with Marketing, meeting with a VC platform team, or building a co-sell motion with an agency or technology partner.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $95,000 and $136,000/year, with an expected On Target Earnings (OTE) between $190,000 and $272,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8327885/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8327875","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3591371,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8327875,"updated_at":"2026-11-04T11:46:11-05:00","requisition_id":"R1925","title":"Sales Director, SMB","company_name":"Braze","first_published":"2026-10-27T12:50:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking an experienced, entrepreneurial SaaS sales leader to build, scale, and lead our Braze For Startups (SMB) sales organization. This highly visible leadership role is for someone who has successfully built and scaled an SMB or velocity-sales business within a high-growth or enterprise-scale SaaS company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines hands-on sales leadership with the strategic and operational depth to build a repeatable growth engine. They will lead a team of SMB Account Executives and outbound prospecting professionals while defining the sales motion, coaching methodology, performance standards, hiring plan, and operating cadence necessary to scale efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This leader will have a strong understanding of the SMB buyer journey and a demonstrated ability to create demand, convert pipeline, improve sales productivity, and drive predictable new-business revenue. They will be comfortable operating with meaningful autonomy, making informed decisions quickly, and partnering cross-functionally to build the systems and programs needed to grow the segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The successful candidate will also bring experience developing external ecosystems that accelerate growth. This includes building relationships with venture capital firms and their portfolio companies, digital agencies, consultants, system integrators, technology partners, and other influential partners that can generate pipeline, improve customer adoption, and expand market reach.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience selling marketing technology, customer engagement, marketing automation, CRM, email, mobile, analytics, or related SaaS solutions is strongly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy, execution, and performance of the SMB sales segment, including revenue attainment, pipeline generation, conversion, sales productivity, and forecast accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a high-performing team of Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a clear and repeatable SMB sales motion across inbound, outbound, partner-led, and sales-assisted acquisition channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish the business operating cadence, including pipeline reviews, forecast calls, deal inspection, performance management, quarterly planning, and executive business reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, onboard, coach, develop, and retain exceptional sales talent; build the management bench and career paths required to scale the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop sales playbooks, enablement programs, prospecting standards, qualification methodologies, discovery frameworks, and objection-handling tools that improve consistency and conversion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Operations to design territory and account-assignment models, lead routing, pipeline definitions, capacity plans, compensation structures, dashboards, and forecasting processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Marketing to improve demand generation, campaign conversion, account targeting, lead quality, lifecycle programs, and attribution across the SMB funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Customer Success and Account Management to ensure smooth handoffs, strong customer activation, retention, adoption, and expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and operationalize relationships with venture capital firms, startup ecosystems, accelerators, agencies, consultants, system integrators, and technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop partner-led and ecosystem-led growth motions, including referral, co-sell, implementation, marketplace, and portfolio-company programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the company with customers, partners, industry communities, and senior stakeholders; bring market, customer, and competitive insights back to the broader go-to-market organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve SMB packaging, pricing, onboarding, product adoption, and go-to-market efficiency through direct customer insight and data-driven analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate as a strategic business leader with the autonomy to prioritize investments, improve execution, and build the programs necessary to make SMB a durable growth engine\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of progressive SaaS sales and go-to-market experience, ideally including SMB, commercial, velocity, growth, or emerging-business segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3+ years of direct people-management experience leading SMB sales teams, including Account Executives and preferably SDR, BDR, or outbound prospecting organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building or materially scaling an SMB sales team, sales motion, or revenue segment within a high-growth or large-scale SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong record of hiring, coaching, developing, and retaining quota-carrying sales talent and frontline sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning meaningful revenue targets and consistently delivering against new-business, pipeline, productivity, and forecast goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of SaaS sales metrics and levers, including ARR, ACV, pipeline coverage, conversion rates, sales-cycle length, quota attainment, productivity, CAC efficiency, retention, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating and improving sales processes, performance-management systems, forecasting cadences, qualification standards, and sales enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead both an outbound prospecting function and a full-cycle SMB Account Executive team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional leadership skills, with experience partnering closely with Marketing, Customer Success, Account Management, Product, Sales Operations, Finance, and Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building relationships with venture capital firms, accelerators, startup communities, agencies, system integrators, consultants, and/or technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to develop partner-sourced or partner-influenced pipeline through co-sell, referrals, agency relationships, technology integrations, and ecosystem programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling marketing technology, customer engagement, marketing automation, CRM, email, mobile, analytics, data, or related SaaS solutions is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level communication skills, including the ability to lead compelling customer conversations, executive presentations, QBRs, internal business reviews, and partner discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and the ability to navigate complex organizations, identify economic buyers and decision-makers, and guide stakeholders through the SaaS buying process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven operating style, sound judgment, high accountability, and comfort making decisions in an evolving, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong external presence and a natural ability to build trusted relationships through professional communities, social channels, events, and industry networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with current digital, mobile, AI, customer-engagement, and application-market trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, scale-up, or high-growth technology company is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This person is not simply a manager of an established sales team. They are a builder who can create structure without unnecessary bureaucracy, maintain urgency without sacrificing quality, and turn an evolving SMB opportunity into a predictable, scalable revenue business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They should be equally credible coaching an AE through a strategic deal, reviewing funnel conversion with Sales Operations, shaping demand-generation priorities with Marketing, meeting with a VC platform team, or building a co-sell motion with an agency or technology partner.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,500 and $129,000/year, with an expected On Target Earnings (OTE) between $181,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8327875/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8327879","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3591371,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8327879,"updated_at":"2026-11-04T11:46:22-05:00","requisition_id":"R1925","title":"Sales Director, SMB","company_name":"Braze","first_published":"2026-10-27T12:50:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking an experienced, entrepreneurial SaaS sales leader to build, scale, and lead our Braze For Startups (SMB) sales organization. This highly visible leadership role is for someone who has successfully built and scaled an SMB or velocity-sales business within a high-growth or enterprise-scale SaaS company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines hands-on sales leadership with the strategic and operational depth to build a repeatable growth engine. They will lead a team of SMB Account Executives and outbound prospecting professionals while defining the sales motion, coaching methodology, performance standards, hiring plan, and operating cadence necessary to scale efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This leader will have a strong understanding of the SMB buyer journey and a demonstrated ability to create demand, convert pipeline, improve sales productivity, and drive predictable new-business revenue. They will be comfortable operating with meaningful autonomy, making informed decisions quickly, and partnering cross-functionally to build the systems and programs needed to grow the segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The successful candidate will also bring experience developing external ecosystems that accelerate growth. This includes building relationships with venture capital firms and their portfolio companies, digital agencies, consultants, system integrators, technology partners, and other influential partners that can generate pipeline, improve customer adoption, and expand market reach.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience selling marketing technology, customer engagement, marketing automation, CRM, email, mobile, analytics, or related SaaS solutions is strongly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy, execution, and performance of the SMB sales segment, including revenue attainment, pipeline generation, conversion, sales productivity, and forecast accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a high-performing team of Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a clear and repeatable SMB sales motion across inbound, outbound, partner-led, and sales-assisted acquisition channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish the business operating cadence, including pipeline reviews, forecast calls, deal inspection, performance management, quarterly planning, and executive business reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, onboard, coach, develop, and retain exceptional sales talent; build the management bench and career paths required to scale the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop sales playbooks, enablement programs, prospecting standards, qualification methodologies, discovery frameworks, and objection-handling tools that improve consistency and conversion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Operations to design territory and account-assignment models, lead routing, pipeline definitions, capacity plans, compensation structures, dashboards, and forecasting processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Marketing to improve demand generation, campaign conversion, account targeting, lead quality, lifecycle programs, and attribution across the SMB funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Customer Success and Account Management to ensure smooth handoffs, strong customer activation, retention, adoption, and expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and operationalize relationships with venture capital firms, startup ecosystems, accelerators, agencies, consultants, system integrators, and technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop partner-led and ecosystem-led growth motions, including referral, co-sell, implementation, marketplace, and portfolio-company programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the company with customers, partners, industry communities, and senior stakeholders; bring market, customer, and competitive insights back to the broader go-to-market organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve SMB packaging, pricing, onboarding, product adoption, and go-to-market efficiency through direct customer insight and data-driven analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate as a strategic business leader with the autonomy to prioritize investments, improve execution, and build the programs necessary to make SMB a durable growth engine\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of progressive SaaS sales and go-to-market experience, ideally including SMB, commercial, velocity, growth, or emerging-business segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3+ years of direct people-management experience leading SMB sales teams, including Account Executives and preferably SDR, BDR, or outbound prospecting organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building or materially scaling an SMB sales team, sales motion, or revenue segment within a high-growth or large-scale SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong record of hiring, coaching, developing, and retaining quota-carrying sales talent and frontline sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning meaningful revenue targets and consistently delivering against new-business, pipeline, productivity, and forecast goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of SaaS sales metrics and levers, including ARR, ACV, pipeline coverage, conversion rates, sales-cycle length, quota attainment, productivity, CAC efficiency, retention, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating and improving sales processes, performance-management systems, forecasting cadences, qualification standards, and sales enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead both an outbound prospecting function and a full-cycle SMB Account Executive team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional leadership skills, with experience partnering closely with Marketing, Customer Success, Account Management, Product, Sales Operations, Finance, and Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building relationships with venture capital firms, accelerators, startup communities, agencies, system integrators, consultants, and/or technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to develop partner-sourced or partner-influenced pipeline through co-sell, referrals, agency relationships, technology integrations, and ecosystem programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling marketing technology, customer engagement, marketing automation, CRM, email, mobile, analytics, data, or related SaaS solutions is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level communication skills, including the ability to lead compelling customer conversations, executive presentations, QBRs, internal business reviews, and partner discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and the ability to navigate complex organizations, identify economic buyers and decision-makers, and guide stakeholders through the SaaS buying process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven operating style, sound judgment, high accountability, and comfort making decisions in an evolving, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong external presence and a natural ability to build trusted relationships through professional communities, social channels, events, and industry networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with current digital, mobile, AI, customer-engagement, and application-market trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, scale-up, or high-growth technology company is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This person is not simply a manager of an established sales team. They are a builder who can create structure without unnecessary bureaucracy, maintain urgency without sacrificing quality, and turn an evolving SMB opportunity into a predictable, scalable revenue business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They should be equally credible coaching an AE through a strategic deal, reviewing funnel conversion with Sales Operations, shaping demand-generation priorities with Marketing, meeting with a VC platform team, or building a co-sell motion with an agency or technology partner.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $95,000 and $136,000/year, with an expected On Target Earnings (OTE) between $190,000 and $272,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8327879/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8306409","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3591371,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8306409,"updated_at":"2026-11-04T11:45:31-05:00","requisition_id":"R1925","title":"Sales Director, SMB","company_name":"Braze","first_published":"2026-10-27T12:50:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking an experienced, entrepreneurial SaaS sales leader to build, scale, and lead our Braze For Startups (SMB) sales organization. This highly visible leadership role is for someone who has successfully built and scaled an SMB or velocity-sales business within a high-growth or enterprise-scale SaaS company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines hands-on sales leadership with the strategic and operational depth to build a repeatable growth engine. They will lead a team of SMB Account Executives and outbound prospecting professionals while defining the sales motion, coaching methodology, performance standards, hiring plan, and operating cadence necessary to scale efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This leader will have a strong understanding of the SMB buyer journey and a demonstrated ability to create demand, convert pipeline, improve sales productivity, and drive predictable new-business revenue. They will be comfortable operating with meaningful autonomy, making informed decisions quickly, and partnering cross-functionally to build the systems and programs needed to grow the segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The successful candidate will also bring experience developing external ecosystems that accelerate growth. This includes building relationships with venture capital firms and their portfolio companies, digital agencies, consultants, system integrators, technology partners, and other influential partners that can generate pipeline, improve customer adoption, and expand market reach.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience selling marketing technology, customer engagement, marketing automation, CRM, email, mobile, analytics, or related SaaS solutions is strongly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy, execution, and performance of the SMB sales segment, including revenue attainment, pipeline generation, conversion, sales productivity, and forecast accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a high-performing team of Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a clear and repeatable SMB sales motion across inbound, outbound, partner-led, and sales-assisted acquisition channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish the business operating cadence, including pipeline reviews, forecast calls, deal inspection, performance management, quarterly planning, and executive business reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, onboard, coach, develop, and retain exceptional sales talent; build the management bench and career paths required to scale the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop sales playbooks, enablement programs, prospecting standards, qualification methodologies, discovery frameworks, and objection-handling tools that improve consistency and conversion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Operations to design territory and account-assignment models, lead routing, pipeline definitions, capacity plans, compensation structures, dashboards, and forecasting processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Marketing to improve demand generation, campaign conversion, account targeting, lead quality, lifecycle programs, and attribution across the SMB funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Customer Success and Account Management to ensure smooth handoffs, strong customer activation, retention, adoption, and expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and operationalize relationships with venture capital firms, startup ecosystems, accelerators, agencies, consultants, system integrators, and technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop partner-led and ecosystem-led growth motions, including referral, co-sell, implementation, marketplace, and portfolio-company programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the company with customers, partners, industry communities, and senior stakeholders; bring market, customer, and competitive insights back to the broader go-to-market organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve SMB packaging, pricing, onboarding, product adoption, and go-to-market efficiency through direct customer insight and data-driven analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate as a strategic business leader with the autonomy to prioritize investments, improve execution, and build the programs necessary to make SMB a durable growth engine\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of progressive SaaS sales and go-to-market experience, ideally including SMB, commercial, velocity, growth, or emerging-business segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3+ years of direct people-management experience leading SMB sales teams, including Account Executives and preferably SDR, BDR, or outbound prospecting organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building or materially scaling an SMB sales team, sales motion, or revenue segment within a high-growth or large-scale SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong record of hiring, coaching, developing, and retaining quota-carrying sales talent and frontline sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning meaningful revenue targets and consistently delivering against new-business, pipeline, productivity, and forecast goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of SaaS sales metrics and levers, including ARR, ACV, pipeline coverage, conversion rates, sales-cycle length, quota attainment, productivity, CAC efficiency, retention, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating and improving sales processes, performance-management systems, forecasting cadences, qualification standards, and sales enablement programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead both an outbound prospecting function and a full-cycle SMB Account Executive team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional leadership skills, with experience partnering closely with Marketing, Customer Success, Account Management, Product, Sales Operations, Finance, and Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building relationships with venture capital firms, accelerators, startup communities, agencies, system integrators, consultants, and/or technology partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to develop partner-sourced or partner-influenced pipeline through co-sell, referrals, agency relationships, technology integrations, and ecosystem programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling marketing technology, customer engagement, marketing automation, CRM, email, mobile, analytics, data, or related SaaS solutions is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level communication skills, including the ability to lead compelling customer conversations, executive presentations, QBRs, internal business reviews, and partner discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and the ability to navigate complex organizations, identify economic buyers and decision-makers, and guide stakeholders through the SaaS buying process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven operating style, sound judgment, high accountability, and comfort making decisions in an evolving, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong external presence and a natural ability to build trusted relationships through professional communities, social channels, events, and industry networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with current digital, mobile, AI, customer-engagement, and application-market trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup, scale-up, or high-growth technology company is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This person is not simply a manager of an established sales team. They are a builder who can create structure without unnecessary bureaucracy, maintain urgency without sacrificing quality, and turn an evolving SMB opportunity into a predictable, scalable revenue business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They should be equally credible coaching an AE through a strategic deal, reviewing funnel conversion with Sales Operations, shaping demand-generation priorities with Marketing, meeting with a VC platform team, or building a co-sell motion with an agency or technology partner.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,500 and $122,500/year, with an expected On Target Earnings (OTE) between $171,000 and $245,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8306409/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8158102","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3530861,"location":{"name":"Seoul"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8158102,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1742","title":"Sales Director, South Korea","company_name":"Braze","first_published":"2026-08-25T23:18:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a highly experienced Director of Sales, to lead our Enterprise and Commercial sales teams South Korea. You will be directly responsible for our Enterprise Direct business in the region and also work closely with our resellers team, further driving our success and continued investment across the area.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Sales Director, you will play a crucial role in overseeing new and existing business ACV quota and representing Braze within the local ecosystem of employees, customers, partners, resellers and other stakeholders. Your extensive knowledge of the complex technology landscape in South Korea will be vital to Braze’s success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute a strategic customer acquisition strategy that aligns with our overall business objectives, focusing on penetration of large enterprises.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own direct sales and work closely with our resellers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement effective partner management programs, enabling resellers to maximize their potential and contribute to our sales goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with finance and leadership teams to develop accurate sales forecasts and budgets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute as a key driver to the future expansion of Braze in APAC markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with go-to-market teams including Business Development, Account Management, Marketing, Solutions Consulting, and Executives to ensure the successful execution of the FY plan and present a unified vision to customers and the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the overall sales and go to market strategy, providing accurate sales forecasting to the broader business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, nurture, and performance manage a team of exceptional sales professionals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a proactive representative within the senior leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A minimum of 15 years of proven experience in SaaS sales, ideally within a technologically complex product environment. You should possess expertise in Enterprise sales, with a consistent track record of exceeding quota and revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 8 years of experience managing a team of sales reps, preferably in the marketing technology industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge in South Korea\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic POV on where to invest within the South Korea and how, as well a demonstrated ability to launch and successfully grow in developing markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in various sales models, including direct, utilizing resellers as well as co-sell models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong track record of recruiting, developing, and retaining high-performing enterprise sales organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of the intricacies of the technology landscape across South Korea, including key markets, effective practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to work collaboratively with cross-functional teams such as Marketing, Customer Success, Finance, Integrations \u0026amp;amp; Onboarding and Sales Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to build connections with industry subject matter experts and customer profiles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date knowledge of digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in navigating large organizations and identifying key decision makers processes for large SaaS investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational and analytical abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal, written, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":109277,"name":"Seoul","location":"Seoul","child_ids":[],"parent_id":209847}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8158102/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8249906","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3569314,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8249906,"updated_at":"2026-11-03T13:33:31-05:00","requisition_id":"R1874","title":"Sales Operations Systems and Data Lead","company_name":"Braze","first_published":"2026-10-09T12:36:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sales Operations Data \u0026amp;amp; Systems Lead architects the technical foundation and data strategy powering our global sales organization. Reporting to the Senior Manager of Sales Operations, you will eliminate seller friction by owning GTM tech stack management, building high-integrity workflows, leading continuous Salesforce data cleanup initiatives, and deploying AI-driven solutions. You will directly fuel top-of-funnel growth by designing data pipelines for sourcing and enriching new accounts. As the primary steward of our GTM technology, you will architect robust reporting frameworks to ensure the Salesforce ecosystem remains a scalable, well-governed system of record that drives revenue productivity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;1. Systems Engineering \u0026amp;amp; Tech Stack Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architecture: Lead the technical configuration and governance of Salesforce and the broader GTM stack (Openprise, Clay, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; AI: Architect and maintain advanced automations using AI to reduce manual work and streamline account sourcing, enrichment, and routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM Tools Management: Manage the end-to-end lifecycle of GTM tools, from vendor selection and integration to user provisioning and ticket-based troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;2. Data Strategy \u0026amp;amp; Governance\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Automated Data Integrity: Build scalable cleansing, deduplication, and enrichment workflows across all GTM data sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance Frameworks: Establish policies to improve data quality, governance, and cross-platform alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ICP Signal Capture: Partner with Marketing and Sales to translate the Ideal Customer Profile (ICP) into technical signals to capture high-quality, actionable data for outbound teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;3. Process Optimization\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Friction Reduction: Redesign Opportunity management, approval flows, and renewal/expansion handoffs to increase seller productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management: Lead User Acceptance Testing (UAT), document SOPs, and conduct training to ensure high adoption of GTM tools and Salesforce system enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;4. Insights \u0026amp;amp; Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical Advisory: Serve as the Sales Operations team’s Subject Matter Expert (SME) for data transformation, translating data into business solutions for stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance Metrics: Develop dashboards and KPIs to track system health, data quality trends, and the ROI of automation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Planning Data Projects: Cross-functional GTM leadership to execute data projects focused on TAM enrichment, white-space analysis, and strategic account segmentation.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills and Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on Salesforce administration experience in a complex, fast-paced environment (certifications a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly preferred experience with Openprise, Clay, and/or \u0026lt;a href=\u0026quot;http://tray.io\u0026quot;\u0026gt;Tray.io\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing sales data tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience administering and implementing AI-powered tools or workflows in a Go-to-Market Operations / Sales Operations context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in data analytics and reporting (Looker, Tableau, advanced Excel, Python and/or other advanced tools preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience gathering business requirements and translating them into well-architected system solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong production support mindset, with the ability to balance urgent issues against longer-term platform improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $89,000 and $140,000/year, with an expected On Target Earnings (OTE) between $101,000 and $144,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8249906/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8267729","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3569314,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8267729,"updated_at":"2026-11-03T13:33:39-05:00","requisition_id":"R1874","title":"Sales Operations Systems and Data Lead","company_name":"Braze","first_published":"2026-10-09T12:36:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sales Operations Data \u0026amp;amp; Systems Lead architects the technical foundation and data strategy powering our global sales organization. Reporting to the Senior Manager of Sales Operations, you will eliminate seller friction by owning GTM tech stack management, building high-integrity workflows, leading continuous Salesforce data cleanup initiatives, and deploying AI-driven solutions. You will directly fuel top-of-funnel growth by designing data pipelines for sourcing and enriching new accounts. As the primary steward of our GTM technology, you will architect robust reporting frameworks to ensure the Salesforce ecosystem remains a scalable, well-governed system of record that drives revenue productivity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;1. Systems Engineering \u0026amp;amp; Tech Stack Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architecture: Lead the technical configuration and governance of Salesforce and the broader GTM stack (Openprise, Clay, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; AI: Architect and maintain advanced automations using AI to reduce manual work and streamline account sourcing, enrichment, and routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM Tools Management: Manage the end-to-end lifecycle of GTM tools, from vendor selection and integration to user provisioning and ticket-based troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;2. Data Strategy \u0026amp;amp; Governance\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Automated Data Integrity: Build scalable cleansing, deduplication, and enrichment workflows across all GTM data sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance Frameworks: Establish policies to improve data quality, governance, and cross-platform alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ICP Signal Capture: Partner with Marketing and Sales to translate the Ideal Customer Profile (ICP) into technical signals to capture high-quality, actionable data for outbound teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;3. Process Optimization\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Friction Reduction: Redesign Opportunity management, approval flows, and renewal/expansion handoffs to increase seller productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management: Lead User Acceptance Testing (UAT), document SOPs, and conduct training to ensure high adoption of GTM tools and Salesforce system enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;4. Insights \u0026amp;amp; Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical Advisory: Serve as the Sales Operations team’s Subject Matter Expert (SME) for data transformation, translating data into business solutions for stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance Metrics: Develop dashboards and KPIs to track system health, data quality trends, and the ROI of automation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Planning Data Projects: Cross-functional GTM leadership to execute data projects focused on TAM enrichment, white-space analysis, and strategic account segmentation.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills and Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on Salesforce administration experience in a complex, fast-paced environment (certifications a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly preferred experience with Openprise, Clay, and/or \u0026lt;a href=\u0026quot;http://tray.io\u0026quot;\u0026gt;Tray.io\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing sales data tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience administering and implementing AI-powered tools or workflows in a Go-to-Market Operations / Sales Operations context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in data analytics and reporting (Looker, Tableau, advanced Excel, Python and/or other advanced tools preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience gathering business requirements and translating them into well-architected system solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong production support mindset, with the ability to balance urgent issues against longer-term platform improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,000 and $147,000/year, with an expected On Target Earnings (OTE) between $106,000 and $151,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8267729/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8074838","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3496448,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8074838,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1586","title":"Senior Account Executive, Emerging Enterprise","company_name":"Braze","first_published":"2026-07-20T14:27:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Emerging Enterprise General Business team, you will own the full sales cycle from prospecting to close, working as a relentless \u0026quot;hunter\u0026quot; focused entirely on net-new customer acquisition. This role is dedicated 100% to breaking into untapped logos within Braze\u0026#39;s Emerging Enterprise segment — defined as companies with between 1,000 and 2,000 employees — with no account management or existing-customer responsibilities. You will dedicate all of your energy to identifying, prioritizing, outreaching to, and ultimately closing new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s \u0026quot;General Business\u0026quot; segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health \u0026amp;amp; Life Sciences, Travel \u0026amp;amp; Hospitality, and Technology, among others. Typical new-business deal sizes range from $200K to $1M+ per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business, working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Join a scaling, diverse, and tight-knit team united by mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience selling SaaS solutions to enterprise clients, plus at least 5 years of overall industry experience. Background in Enterprise Sales for Marketing Technology preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline through outbound prospecting and collaboration with internal teams — business development, marketing, and technology \u0026amp;amp; agency partners — thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You\u0026#39;re a natural storyteller and an attentive listener, with excellent verbal, written, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to navigate large organizations — quickly identifying key decision-makers and understanding their buying processes for substantial SaaS investments — and how to mobilize distributed, global organizations to accelerate cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a proven track record of forecasting accuracy and operational rigor, ensuring forecasts and opportunity details are kept up to date, leading productive deal reviews, and keeping MEDDPICC scorecards updated regularly. You keep internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. You adapt quickly to new cloud applications and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the MEDDPICC framework; Command of the Message experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You\u0026#39;re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $158,000/year, with an expected On Target Earnings (OTE) between $214,000 and $321,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8074838/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8069434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3496448,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8069434,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1586","title":"Senior Account Executive, Emerging Enterprise","company_name":"Braze","first_published":"2026-07-20T14:27:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive on our Emerging Enterprise General Business team, you will own the full sales cycle from prospecting to close, working as a relentless \u0026quot;hunter\u0026quot; focused entirely on net-new customer acquisition. This role is dedicated 100% to breaking into untapped logos within Braze\u0026#39;s Emerging Enterprise segment — defined as companies with between 1,000 and 2,000 employees — with no account management or existing-customer responsibilities. You will dedicate all of your energy to identifying, prioritizing, outreaching to, and ultimately closing new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s \u0026quot;General Business\u0026quot; segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health \u0026amp;amp; Life Sciences, Travel \u0026amp;amp; Hospitality, and Technology, among others. Typical new-business deal sizes range from $200K to $1M+ per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a trusted advisor to prospective clients as they look to Braze to grow and scale their business, working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Join a scaling, diverse, and tight-knit team united by mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience selling SaaS solutions to enterprise clients, plus at least 5 years of overall industry experience. Background in Enterprise Sales for Marketing Technology preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a true net-new hunter who thrives in a greenfield environment, with a proven track record of breaking into new logos and driving deals across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at generating and managing your own pipeline through outbound prospecting and collaboration with internal teams — business development, marketing, and technology \u0026amp;amp; agency partners — thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customers describe your selling as consultative and human. You\u0026#39;re a natural storyteller and an attentive listener, with excellent verbal, written, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate the mechanics of a value-first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how Braze is best positioned to provide differentiated value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to navigate large organizations — quickly identifying key decision-makers and understanding their buying processes for substantial SaaS investments — and how to mobilize distributed, global organizations to accelerate cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a proven track record of forecasting accuracy and operational rigor, ensuring forecasts and opportunity details are kept up to date, leading productive deal reviews, and keeping MEDDPICC scorecards updated regularly. You keep internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. You adapt quickly to new cloud applications and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the MEDDPICC framework; Command of the Message experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a fast-growth company, things here change pretty fast. You\u0026#39;re comfortable learning new things (tech, process, people) and navigating high-change environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $158,000/year, with an expected On Target Earnings (OTE) between $214,000 and $321,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8069434/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8014514","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8014514,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $XX and $XX/year, with an expected On Target Earnings (OTE) between $YY and $YY/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8014514/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8014513","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8014513,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,000 and $193,000/year, with an expected On Target Earnings (OTE) between $288,000 - $386,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8014513/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8010543","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3473189,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8010543,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1479","title":"Senior Account Executive, Strategic Enterprise","company_name":"Braze","first_published":"2026-06-17T17:33:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Enterprise Account Executive, you will manage a select portfolio of high-value retail accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage relationships with high-profile accounts while actively seeking new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external teams to ensure a seamless client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive account expansion within assigned accounts using market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on industry trends, positioning Braze as a trusted partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize \u0026lt;a href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt;, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to source and prospect new accounts through effective outbound strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal, written, and presentation skills for articulating complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networking skills, able to navigate large organizations and identify key decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-to-date on digital and application trends, particularly in the mobile space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $151,000 and $198,500/year, with an expected On Target Earnings (OTE) between $302,000 - $397,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8010543/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8140005","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522852,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8140005,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1703","title":"Senior Account Executive, Strategic Enterprise MEGS","company_name":"Braze","first_published":"2026-09-01T14:24:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Strategic Account Executive, you will manage a small portfolio of high-value strategic accounts and actively pursue net-new opportunities. In this role, you will work directly with some of the world\u0026#39;s most exciting household-name brands across media, entertainment, gaming, and sports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the overarching POV and strategic vision on the evolving state of streaming, sports, sports betting, video games, and news media brands, serving as a trusted advisor and guide to activating customer engagement at the highest levels of global organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating comfortably within a dynamic industry landscape frequently impacted by M\u0026amp;amp;A, you will be pivotal in both retaining our existing account ecosystem and footprint while driving aggressive top-line growth. Your success will hinge on exceptional business acumen, high EQ, creativity, leadership with humility, and the ability to craft a cohesive strategy that empowers cross-functional teams to execute multi-threaded plans seamlessly—even when you aren\u0026#39;t in the room.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership:\u0026lt;/strong\u0026gt; Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their complex organizational dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Serve as an industry advisor, driving POV and vision on the state of streaming, sports, sports betting, gaming, and news media to activate customer engagement strategies across client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Retention \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Manage high-profile, household-name accounts to retain existing account footprints while identifying and pursuing strategic expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business Development:\u0026lt;/strong\u0026gt; Identify and pursue net-new strategic enterprise accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Value Selling:\u0026lt;/strong\u0026gt; Implement a consultative sales approach to uncover priority business challenges and utilize value-based solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Execution:\u0026lt;/strong\u0026gt; Develop cohesive account plans and strategies that align internal and external stakeholders, enabling teams to execute seamlessly across multiple workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with internal leadership, customer success, and product teams to ensure a seamless, high-touch client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Insight Integration:\u0026lt;/strong\u0026gt; Educate clients on digital and engagement trends, positioning Braze as an essential strategic partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Utilize Salesforce.com, Clari, and modern revenue management tools to manage sales pipelines and maintain accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are \u0026amp;amp; What You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in strategic SaaS sales focusing on large enterprise clients, with a total of 10+ years of overall industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Industry Focus:\u0026lt;/strong\u0026gt; Proven track record working with household-name brands in media, entertainment, gaming, or sports, with deep domain familiarity in streaming, news media, or sports betting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen \u0026amp;amp; EQ:\u0026lt;/strong\u0026gt; Exceptional business acumen paired with high emotional intelligence (EQ), essential for driving trust and rapport both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Leadership:\u0026lt;/strong\u0026gt; Skilled at setting a compelling vision and strategy that enables team members to activate and execute across multiple threads, even when you aren\u0026#39;t present.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;M\u0026amp;amp;A Agility:\u0026lt;/strong\u0026gt; Comfortable navigating fast-moving, highly dynamic industry environments frequently reshaped by mergers, acquisitions, and restructuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth \u0026amp;amp; Retention Mastery:\u0026lt;/strong\u0026gt; Proven ability to defend and retain high-value account ecosystems while simultaneously uncovering net-new revenue streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology:\u0026lt;/strong\u0026gt; Deep expertise in complex solution selling, Business Value Assessments, and Value Selling frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Prospecting:\u0026lt;/strong\u0026gt; Demonstrated skill in sourcing, cold-outreach, and landing net-new enterprise logos through targeted outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and executive presentation skills for articulating complex technical and business concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech \u0026amp;amp; Tool Adaptability:\u0026lt;/strong\u0026gt; Proficient with Salesforce.com or similar CRMs, sales technology stacks, and emerging cloud applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Navigation:\u0026lt;/strong\u0026gt; Strong networking capabilities with a knack for navigating matrixed enterprise organizations to identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trend Awareness:\u0026lt;/strong\u0026gt; Fully up-to-date on digital, application, and mobile engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobility:\u0026lt;/strong\u0026gt; Willingness to travel as needed for key client engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $194,000/year, with an expected On Target Earnings (OTE) between $243,000 and $382,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8140005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171465","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522852,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171465,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1703","title":"Senior Account Executive, Strategic Enterprise MEGS","company_name":"Braze","first_published":"2026-09-01T14:24:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Strategic Account Executive, you will manage a small portfolio of high-value strategic accounts and actively pursue net-new opportunities. In this role, you will work directly with some of the world\u0026#39;s most exciting household-name brands across media, entertainment, gaming, and sports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the overarching POV and strategic vision on the evolving state of streaming, sports, sports betting, video games, and news media brands, serving as a trusted advisor and guide to activating customer engagement at the highest levels of global organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating comfortably within a dynamic industry landscape frequently impacted by M\u0026amp;amp;A, you will be pivotal in both retaining our existing account ecosystem and footprint while driving aggressive top-line growth. Your success will hinge on exceptional business acumen, high EQ, creativity, leadership with humility, and the ability to craft a cohesive strategy that empowers cross-functional teams to execute multi-threaded plans seamlessly—even when you aren\u0026#39;t in the room.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership:\u0026lt;/strong\u0026gt; Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their complex organizational dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Serve as an industry advisor, driving POV and vision on the state of streaming, sports, sports betting, gaming, and news media to activate customer engagement strategies across client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Retention \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Manage high-profile, household-name accounts to retain existing account footprints while identifying and pursuing strategic expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business Development:\u0026lt;/strong\u0026gt; Identify and pursue net-new strategic enterprise accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Value Selling:\u0026lt;/strong\u0026gt; Implement a consultative sales approach to uncover priority business challenges and utilize value-based solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Execution:\u0026lt;/strong\u0026gt; Develop cohesive account plans and strategies that align internal and external stakeholders, enabling teams to execute seamlessly across multiple workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with internal leadership, customer success, and product teams to ensure a seamless, high-touch client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Insight Integration:\u0026lt;/strong\u0026gt; Educate clients on digital and engagement trends, positioning Braze as an essential strategic partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Utilize Salesforce.com, Clari, and modern revenue management tools to manage sales pipelines and maintain accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are \u0026amp;amp; What You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in strategic SaaS sales focusing on large enterprise clients, with a total of 10+ years of overall industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Industry Focus:\u0026lt;/strong\u0026gt; Proven track record working with household-name brands in media, entertainment, gaming, or sports, with deep domain familiarity in streaming, news media, or sports betting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen \u0026amp;amp; EQ:\u0026lt;/strong\u0026gt; Exceptional business acumen paired with high emotional intelligence (EQ), essential for driving trust and rapport both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Leadership:\u0026lt;/strong\u0026gt; Skilled at setting a compelling vision and strategy that enables team members to activate and execute across multiple threads, even when you aren\u0026#39;t present.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;M\u0026amp;amp;A Agility:\u0026lt;/strong\u0026gt; Comfortable navigating fast-moving, highly dynamic industry environments frequently reshaped by mergers, acquisitions, and restructuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth \u0026amp;amp; Retention Mastery:\u0026lt;/strong\u0026gt; Proven ability to defend and retain high-value account ecosystems while simultaneously uncovering net-new revenue streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology:\u0026lt;/strong\u0026gt; Deep expertise in complex solution selling, Business Value Assessments, and Value Selling frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Prospecting:\u0026lt;/strong\u0026gt; Demonstrated skill in sourcing, cold-outreach, and landing net-new enterprise logos through targeted outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and executive presentation skills for articulating complex technical and business concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech \u0026amp;amp; Tool Adaptability:\u0026lt;/strong\u0026gt; Proficient with Salesforce.com or similar CRMs, sales technology stacks, and emerging cloud applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Navigation:\u0026lt;/strong\u0026gt; Strong networking capabilities with a knack for navigating matrixed enterprise organizations to identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trend Awareness:\u0026lt;/strong\u0026gt; Fully up-to-date on digital, application, and mobile engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobility:\u0026lt;/strong\u0026gt; Willingness to travel as needed for key client engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $194,000/year, with an expected On Target Earnings (OTE) between $243,000 and $382,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171465/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171470","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522852,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171470,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1703","title":"Senior Account Executive, Strategic Enterprise MEGS","company_name":"Braze","first_published":"2026-09-01T14:24:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Strategic Account Executive, you will manage a small portfolio of high-value strategic accounts and actively pursue net-new opportunities. In this role, you will work directly with some of the world\u0026#39;s most exciting household-name brands across media, entertainment, gaming, and sports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the overarching POV and strategic vision on the evolving state of streaming, sports, sports betting, video games, and news media brands, serving as a trusted advisor and guide to activating customer engagement at the highest levels of global organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating comfortably within a dynamic industry landscape frequently impacted by M\u0026amp;amp;A, you will be pivotal in both retaining our existing account ecosystem and footprint while driving aggressive top-line growth. Your success will hinge on exceptional business acumen, high EQ, creativity, leadership with humility, and the ability to craft a cohesive strategy that empowers cross-functional teams to execute multi-threaded plans seamlessly—even when you aren\u0026#39;t in the room.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership:\u0026lt;/strong\u0026gt; Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their complex organizational dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Serve as an industry advisor, driving POV and vision on the state of streaming, sports, sports betting, gaming, and news media to activate customer engagement strategies across client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Retention \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Manage high-profile, household-name accounts to retain existing account footprints while identifying and pursuing strategic expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business Development:\u0026lt;/strong\u0026gt; Identify and pursue net-new strategic enterprise accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Value Selling:\u0026lt;/strong\u0026gt; Implement a consultative sales approach to uncover priority business challenges and utilize value-based solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Execution:\u0026lt;/strong\u0026gt; Develop cohesive account plans and strategies that align internal and external stakeholders, enabling teams to execute seamlessly across multiple workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with internal leadership, customer success, and product teams to ensure a seamless, high-touch client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Insight Integration:\u0026lt;/strong\u0026gt; Educate clients on digital and engagement trends, positioning Braze as an essential strategic partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Utilize Salesforce.com, Clari, and modern revenue management tools to manage sales pipelines and maintain accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are \u0026amp;amp; What You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in strategic SaaS sales focusing on large enterprise clients, with a total of 10+ years of overall industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Industry Focus:\u0026lt;/strong\u0026gt; Proven track record working with household-name brands in media, entertainment, gaming, or sports, with deep domain familiarity in streaming, news media, or sports betting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen \u0026amp;amp; EQ:\u0026lt;/strong\u0026gt; Exceptional business acumen paired with high emotional intelligence (EQ), essential for driving trust and rapport both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Leadership:\u0026lt;/strong\u0026gt; Skilled at setting a compelling vision and strategy that enables team members to activate and execute across multiple threads, even when you aren\u0026#39;t present.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;M\u0026amp;amp;A Agility:\u0026lt;/strong\u0026gt; Comfortable navigating fast-moving, highly dynamic industry environments frequently reshaped by mergers, acquisitions, and restructuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth \u0026amp;amp; Retention Mastery:\u0026lt;/strong\u0026gt; Proven ability to defend and retain high-value account ecosystems while simultaneously uncovering net-new revenue streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology:\u0026lt;/strong\u0026gt; Deep expertise in complex solution selling, Business Value Assessments, and Value Selling frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Prospecting:\u0026lt;/strong\u0026gt; Demonstrated skill in sourcing, cold-outreach, and landing net-new enterprise logos through targeted outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and executive presentation skills for articulating complex technical and business concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech \u0026amp;amp; Tool Adaptability:\u0026lt;/strong\u0026gt; Proficient with Salesforce.com or similar CRMs, sales technology stacks, and emerging cloud applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Navigation:\u0026lt;/strong\u0026gt; Strong networking capabilities with a knack for navigating matrixed enterprise organizations to identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trend Awareness:\u0026lt;/strong\u0026gt; Fully up-to-date on digital, application, and mobile engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobility:\u0026lt;/strong\u0026gt; Willingness to travel as needed for key client engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year, with an expected On Target Earnings (OTE) between $219,000 and $343,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171470/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8171477","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522852,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8171477,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1703","title":"Senior Account Executive, Strategic Enterprise MEGS","company_name":"Braze","first_published":"2026-09-01T14:26:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Strategic Account Executive, you will manage a small portfolio of high-value strategic accounts and actively pursue net-new opportunities. In this role, you will work directly with some of the world\u0026#39;s most exciting household-name brands across media, entertainment, gaming, and sports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the overarching POV and strategic vision on the evolving state of streaming, sports, sports betting, video games, and news media brands, serving as a trusted advisor and guide to activating customer engagement at the highest levels of global organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating comfortably within a dynamic industry landscape frequently impacted by M\u0026amp;amp;A, you will be pivotal in both retaining our existing account ecosystem and footprint while driving aggressive top-line growth. Your success will hinge on exceptional business acumen, high EQ, creativity, leadership with humility, and the ability to craft a cohesive strategy that empowers cross-functional teams to execute multi-threaded plans seamlessly—even when you aren\u0026#39;t in the room.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership:\u0026lt;/strong\u0026gt; Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their complex organizational dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Serve as an industry advisor, driving POV and vision on the state of streaming, sports, sports betting, gaming, and news media to activate customer engagement strategies across client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Retention \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Manage high-profile, household-name accounts to retain existing account footprints while identifying and pursuing strategic expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business Development:\u0026lt;/strong\u0026gt; Identify and pursue net-new strategic enterprise accounts through targeted prospecting and outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Value Selling:\u0026lt;/strong\u0026gt; Implement a consultative sales approach to uncover priority business challenges and utilize value-based solution selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Execution:\u0026lt;/strong\u0026gt; Develop cohesive account plans and strategies that align internal and external stakeholders, enabling teams to execute seamlessly across multiple workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with internal leadership, customer success, and product teams to ensure a seamless, high-touch client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Insight Integration:\u0026lt;/strong\u0026gt; Educate clients on digital and engagement trends, positioning Braze as an essential strategic partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Utilize Salesforce.com, Clari, and modern revenue management tools to manage sales pipelines and maintain accurate forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are \u0026amp;amp; What You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in strategic SaaS sales focusing on large enterprise clients, with a total of 10+ years of overall industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Industry Focus:\u0026lt;/strong\u0026gt; Proven track record working with household-name brands in media, entertainment, gaming, or sports, with deep domain familiarity in streaming, news media, or sports betting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen \u0026amp;amp; EQ:\u0026lt;/strong\u0026gt; Exceptional business acumen paired with high emotional intelligence (EQ), essential for driving trust and rapport both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threaded Leadership:\u0026lt;/strong\u0026gt; Skilled at setting a compelling vision and strategy that enables team members to activate and execute across multiple threads, even when you aren\u0026#39;t present.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;M\u0026amp;amp;A Agility:\u0026lt;/strong\u0026gt; Comfortable navigating fast-moving, highly dynamic industry environments frequently reshaped by mergers, acquisitions, and restructuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth \u0026amp;amp; Retention Mastery:\u0026lt;/strong\u0026gt; Proven ability to defend and retain high-value account ecosystems while simultaneously uncovering net-new revenue streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology:\u0026lt;/strong\u0026gt; Deep expertise in complex solution selling, Business Value Assessments, and Value Selling frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Prospecting:\u0026lt;/strong\u0026gt; Demonstrated skill in sourcing, cold-outreach, and landing net-new enterprise logos through targeted outbound strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding verbal, written, and executive presentation skills for articulating complex technical and business concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech \u0026amp;amp; Tool Adaptability:\u0026lt;/strong\u0026gt; Proficient with Salesforce.com or similar CRMs, sales technology stacks, and emerging cloud applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Navigation:\u0026lt;/strong\u0026gt; Strong networking capabilities with a knack for navigating matrixed enterprise organizations to identify key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trend Awareness:\u0026lt;/strong\u0026gt; Fully up-to-date on digital, application, and mobile engagement trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobility:\u0026lt;/strong\u0026gt; Willingness to travel as needed for key client engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $184,000/year, with an expected On Target Earnings (OTE) between $231,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8171477/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8242573","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3566468,"location":{"name":"Berlin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8242573,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1863","title":"Senior Business Development Representative","company_name":"Braze","first_published":"2026-10-16T10:44:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Interns (BDIs) at Braze grow into curious and proactive commercial players. Past interns have gone on to secure full time Business Development Representative (BDR) roles, leveraged their Braze experience for dissertations, and have chosen further education options like MA/MBA.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDIs should expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Learn about the Customer Engagement market and the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn how to identify target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualify early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in special projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive mentoring from cross-functional colleagues in Sales, Marketing \u0026amp;amp; Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Every BDI can contribute to the team Sales goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own learning and success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDIs gain huge value from working together at our amazing offices. The team has a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Internship is a maximum 1 year long program, 40 hours per week.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for high performing BDIs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working to complete a Bachelors or Masters Degree in a field complementary to MarTech, Sales, Global business, OR have great reasons for wanting to join a leading Customer Engagement platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":74837,"name":"Berlin","location":"Berlin","child_ids":[],"parent_id":209828}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8242573/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274093","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3579839,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274093,"updated_at":"2026-11-04T05:15:56-05:00","requisition_id":"R1894","title":"Senior Business Development Respresentative - French Speaker ","company_name":"Braze","first_published":"2026-10-12T12:05:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;COMPANY LEVEL 1\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274093/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274247","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3579839,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274247,"updated_at":"2026-11-04T05:16:11-05:00","requisition_id":"R1894","title":"Senior Business Development Respresentative - Hebrew Speaker ","company_name":"Braze","first_published":"2026-10-12T12:05:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;COMPANY LEVEL 1\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274247/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274237","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3579839,"location":{"name":"Paris"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274237,"updated_at":"2026-11-04T05:15:41-05:00","requisition_id":"R1894","title":"Senior Business Development Respresentative - Spanish Speaker ","company_name":"Braze","first_published":"2026-10-12T12:05:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;COMPANY LEVEL 1\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying target accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing email and phone campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging C-suite prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrating the value of Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying early stage deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs gain huge value from working together at our amazing offices.\u0026amp;nbsp; BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritise outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adaptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action orientated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Precise and engaging communicator (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong researcher\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self aware/coachable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsically motivated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized and accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly tenacious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388250,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":83101,"name":"Paris","location":"Paris","child_ids":[],"parent_id":209831}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274237/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8306885","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3583511,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8306885,"updated_at":"2026-11-02T17:15:35-05:00","requisition_id":"R1907","title":"Senior CSM, Financial Services","company_name":"Braze","first_published":"2026-10-21T14:35:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Principal Customer Success Manager you will be a senior individual contributor owning some of our most significant customers.\u0026amp;nbsp; Acting as a trusted SME within the wider Customer Success Department you will also be temporarily assigned to assist junior colleagues with at-risk or high opportunity accounts within their book.\u0026amp;nbsp; As a member of the Enterprise Team you will work closely with established, big-name brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to colleagues, acting as a subject matter expert you will take the initiative to help them improve processes, execution, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist junior colleagues by taking temporary assignments to help them rescue at-risk accounts and capitalise on high opportunity accounts through mentoring and engaging directly with the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proven customer success professional, with an excellent track record, who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are excited to work with big name brands with over 1,000 staff.\u0026amp;nbsp; You want to lead by example as a senior individual contributor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 years+ experience managing complex international enterprise accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client \u0026lt;br\u0026gt;stakeholders at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record as a Success Manager, renewing and growing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;West Coast location is preferred (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $124,800/year, with an expected On Target Earnings (OTE) between $110,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8306885/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8306869","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3583511,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8306869,"updated_at":"2026-11-02T17:14:44-05:00","requisition_id":"R1907","title":"Senior CSM, Financial Services","company_name":"Braze","first_published":"2026-10-21T14:35:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Principal Customer Success Manager you will be a senior individual contributor owning some of our most significant customers.\u0026amp;nbsp; Acting as a trusted SME within the wider Customer Success Department you will also be temporarily assigned to assist junior colleagues with at-risk or high opportunity accounts within their book.\u0026amp;nbsp; As a member of the Enterprise Team you will work closely with established, big-name brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to colleagues, acting as a subject matter expert you will take the initiative to help them improve processes, execution, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist junior colleagues by taking temporary assignments to help them rescue at-risk accounts and capitalise on high opportunity accounts through mentoring and engaging directly with the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proven customer success professional, with an excellent track record, who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are excited to work with big name brands with over 1,000 staff.\u0026amp;nbsp; You want to lead by example as a senior individual contributor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 years+ experience managing complex international enterprise accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client \u0026lt;br\u0026gt;stakeholders at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record as a Success Manager, renewing and growing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;West Coast location is preferred (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $79,200 and $112,000/year, with an expected On Target Earnings (OTE) between $99,000 and $140,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8306869/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8306881","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3583511,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8306881,"updated_at":"2026-11-02T17:15:06-05:00","requisition_id":"R1907","title":"Senior CSM, Financial Services","company_name":"Braze","first_published":"2026-10-21T14:35:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Principal Customer Success Manager you will be a senior individual contributor owning some of our most significant customers.\u0026amp;nbsp; Acting as a trusted SME within the wider Customer Success Department you will also be temporarily assigned to assist junior colleagues with at-risk or high opportunity accounts within their book.\u0026amp;nbsp; As a member of the Enterprise Team you will work closely with established, big-name brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to colleagues, acting as a subject matter expert you will take the initiative to help them improve processes, execution, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist junior colleagues by taking temporary assignments to help them rescue at-risk accounts and capitalise on high opportunity accounts through mentoring and engaging directly with the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proven customer success professional, with an excellent track record, who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are excited to work with big name brands with over 1,000 staff.\u0026amp;nbsp; You want to lead by example as a senior individual contributor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 years+ experience managing complex international enterprise accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client \u0026lt;br\u0026gt;stakeholders at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record as a Success Manager, renewing and growing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;West Coast location is preferred (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $124,800/year, with an expected On Target Earnings (OTE) between $110,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8306881/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8285446","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3583511,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8285446,"updated_at":"2026-11-02T17:14:20-05:00","requisition_id":"R1907","title":"Senior CSM, Financial Services","company_name":"Braze","first_published":"2026-10-21T14:35:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Principal Customer Success Manager you will be a senior individual contributor owning some of our most significant customers.\u0026amp;nbsp; Acting as a trusted SME within the wider Customer Success Department you will also be temporarily assigned to assist junior colleagues with at-risk or high opportunity accounts within their book.\u0026amp;nbsp; As a member of the Enterprise Team you will work closely with established, big-name brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to colleagues, acting as a subject matter expert you will take the initiative to help them improve processes, execution, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist junior colleagues by taking temporary assignments to help them rescue at-risk accounts and capitalise on high opportunity accounts through mentoring and engaging directly with the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proven customer success professional, with an excellent track record, who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are excited to work with big name brands with over 1,000 staff.\u0026amp;nbsp; You want to lead by example as a senior individual contributor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 years+ experience managing complex international enterprise accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client \u0026lt;br\u0026gt;stakeholders at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record as a Success Manager, renewing and growing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;West Coast location is preferred (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,200 and $119,200/year, with an expected On Target Earnings (OTE) between $104,000 and $149,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8285446/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8285443","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3583510,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8285443,"updated_at":"2026-11-03T13:34:56-05:00","requisition_id":"R1906","title":"Senior CSM, Media and Entertainment","company_name":"Braze","first_published":"2026-10-22T16:42:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Principal Customer Success Manager you will be a senior individual contributor owning some of our most significant customers.\u0026amp;nbsp; Acting as a trusted SME within the wider Customer Success Department you will also be temporarily assigned to assist junior colleagues with at-risk or high opportunity accounts within their book.\u0026amp;nbsp; As a member of the Enterprise Team you will work closely with established, big-name brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to colleagues, acting as a subject matter expert you will take the initiative to help them improve processes, execution, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist junior colleagues by taking temporary assignments to help them rescue at-risk accounts and capitalise on high opportunity accounts through mentoring and engaging directly with the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proven customer success professional, with an excellent track record, who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are excited to work with big name brands with over 1,000 staff.\u0026amp;nbsp; You want to lead by example as a senior individual contributor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 years+ experience managing complex international enterprise accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client \u0026lt;br\u0026gt;stakeholders at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record as a Success Manager, renewing and growing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;West Coast location is preferred (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $79,200 and $112,000/year, with an expected On Target Earnings (OTE) between $99,000 and $140,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8285443/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8315921","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3583510,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8315921,"updated_at":"2026-11-03T13:36:11-05:00","requisition_id":"R1906","title":"Senior CSM, Media and Entertainment","company_name":"Braze","first_published":"2026-10-22T16:42:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Principal Customer Success Manager you will be a senior individual contributor owning some of our most significant customers.\u0026amp;nbsp; Acting as a trusted SME within the wider Customer Success Department you will also be temporarily assigned to assist junior colleagues with at-risk or high opportunity accounts within their book.\u0026amp;nbsp; As a member of the Enterprise Team you will work closely with established, big-name brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to colleagues, acting as a subject matter expert you will take the initiative to help them improve processes, execution, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist junior colleagues by taking temporary assignments to help them rescue at-risk accounts and capitalise on high opportunity accounts through mentoring and engaging directly with the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proven customer success professional, with an excellent track record, who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are excited to work with big name brands with over 1,000 staff.\u0026amp;nbsp; You want to lead by example as a senior individual contributor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 years+ experience managing complex international enterprise accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client \u0026lt;br\u0026gt;stakeholders at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record as a Success Manager, renewing and growing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;West Coast location is preferred (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $124,800/year, with an expected On Target Earnings (OTE) between $110,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8315921/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8315917","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3583510,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8315917,"updated_at":"2026-11-03T13:35:47-05:00","requisition_id":"R1906","title":"Senior CSM, Media and Entertainment","company_name":"Braze","first_published":"2026-10-22T16:42:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Principal Customer Success Manager you will be a senior individual contributor owning some of our most significant customers.\u0026amp;nbsp; Acting as a trusted SME within the wider Customer Success Department you will also be temporarily assigned to assist junior colleagues with at-risk or high opportunity accounts within their book.\u0026amp;nbsp; As a member of the Enterprise Team you will work closely with established, big-name brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to colleagues, acting as a subject matter expert you will take the initiative to help them improve processes, execution, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist junior colleagues by taking temporary assignments to help them rescue at-risk accounts and capitalise on high opportunity accounts through mentoring and engaging directly with the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proven customer success professional, with an excellent track record, who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are excited to work with big name brands with over 1,000 staff.\u0026amp;nbsp; You want to lead by example as a senior individual contributor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 years+ experience managing complex international enterprise accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client \u0026lt;br\u0026gt;stakeholders at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record as a Success Manager, renewing and growing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;West Coast location is preferred (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $124,800/year, with an expected On Target Earnings (OTE) between $110,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8315917/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8315913","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3583510,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8315913,"updated_at":"2026-11-03T13:35:14-05:00","requisition_id":"R1906","title":"Senior CSM, Media and Entertainment","company_name":"Braze","first_published":"2026-10-22T16:42:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Principal Customer Success Manager you will be a senior individual contributor owning some of our most significant customers.\u0026amp;nbsp; Acting as a trusted SME within the wider Customer Success Department you will also be temporarily assigned to assist junior colleagues with at-risk or high opportunity accounts within their book.\u0026amp;nbsp; As a member of the Enterprise Team you will work closely with established, big-name brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to colleagues, acting as a subject matter expert you will take the initiative to help them improve processes, execution, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist junior colleagues by taking temporary assignments to help them rescue at-risk accounts and capitalise on high opportunity accounts through mentoring and engaging directly with the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel internationally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proven customer success professional, with an excellent track record, who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are excited to work with big name brands with over 1,000 staff.\u0026amp;nbsp; You want to lead by example as a senior individual contributor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 years+ experience managing complex international enterprise accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client \u0026lt;br\u0026gt;stakeholders at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record as a Success Manager, renewing and growing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;West Coast location is preferred (but not required)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,200 and $119,200/year, with an expected On Target Earnings (OTE) between $104,000 and $149,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8315913/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8090590","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3505206,"location":{"name":"Seoul"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8090590,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1635","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-07-28T22:56:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Customer Success Manager based in Seoul, you will work primarily with Resellers to help their clients realise value from their investment in Braze.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze Reseller team to drive renewals of Reseller customers, retention and net retention targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the primary Customer Success point of contact for our reseller teams and trusted advisor at Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio spanning multiple reseller partners in parallel, each with its own governance cadence, technical maturity and customer mix.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the commercial owners at Braze, taking a lead role to ensure excellent customer experience and commercial alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your reseller teams and customers, providing strategic guidance, enablement, and day-to-day advice to help them help their clients meet their business objectives with Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer communities in our key markets, including reseller- and existing-customer-facing community events and sessions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strategic thought leader for your reseller partners, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your partner’s customers product usage through use of platforms such as; Gainsight, Looker and Salesforce to identify opportunities and risks to account health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with our reseller teams via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work as a neutral, even-handed partner across our full reseller ecosystem, holding every partner to consistent standards and maintaining the trust of each of them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for our reseller’s customers, soliciting and synthesizing customer product feedback to contribute to product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for\u0026amp;nbsp; your reseller teams to maximize their product proficiency, running reseller enablement sessions yourself, and identifying new or unused Braze features that could provide value for their customers and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a contact point for strategy, product training inquiries, and day-to-day support for your resellers. You will hold technical conversations directly with reseller teams and coordinate with Technical Support, Industry Solutions, and Deliverability Services to drive escalations through to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is based in Seoul. You will work with our resellers and their customers across South Korea both remotely and onsite, with periodic regional travel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be the main point of contact for Braze Customer Success into South Korea. Business-fluent Korean and professional working English are both essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things. You have an excellent track record in customer success or a related role and are excited to work with complex multinational businesses.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are energetic, proactive and outgoing. You build relationships quickly, get ahead of issues before they land in your inbox, and are comfortable being highly visible with partners and their customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients trust that you listen and understand their problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge across two or more of the following: SaaS, Mobile, APIs and SDKs, data integration, Marketing Automation, Direct Marketing, Analytics or Programming (HTML, Liquid etc). Our reseller partners are technically sophisticated, so you will need to be comfortable working through platform, integration and data questions directly rather than routing every question elsewhere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Braze is strongly preferred. Experience with a comparable customer engagement or marketing technology platform is a strong alternative. You will be ramping in a market where day-to-day in-person platform coaching is limited, so arriving with existing platform fluency matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of the message channels prevalent in the Korean market e.g. KakaoTalk (AlimTalk / ChinguTalk), LMS/MMS and push.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business-fluent Korean and professional working English. You will operate in Korean with partners and their customers, and in English across Braze’s regional and global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years experience managing complex accounts across multiple senior client stakeholders at a SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or with the Korean market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":109277,"name":"Seoul","location":"Seoul","child_ids":[],"parent_id":209847}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8090590/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8195767","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3546966,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8195767,"updated_at":"2026-11-04T05:17:08-05:00","requisition_id":"R1806","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-09-14T06:10:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager in our Scale team you will work closely with agile, technology-focused brands to help them realise value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills, ideally you have significant project management experience and/or formal certifications (PMP, Agile, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a minimum 5 years of relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8195767/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155117","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523875,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155117,"updated_at":"2026-11-04T13:48:19-05:00","requisition_id":"R1713","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-08-24T16:34:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high-profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing contact with your customers through ad hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot cover every duty you may need to undertake; your line manager may ask you to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow-up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high-value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills; ideally, you have significant project management experience and/or formal certifications (PMP, Agile, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example, Onboarding, Customer Success, Implementations, or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $124,800/year, with an expected On Target Earnings (OTE) between $110,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155117/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155118","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523875,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155118,"updated_at":"2026-11-04T13:48:34-05:00","requisition_id":"R1713","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-08-24T16:34:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high-profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing contact with your customers through ad hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot cover every duty you may need to undertake; your line manager may ask you to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow-up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high-value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills; ideally, you have significant project management experience and/or formal certifications (PMP, Agile, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example, Onboarding, Customer Success, Implementations, or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $88,000 and $124,800/year, with an expected On Target Earnings (OTE) between $110,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155118/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8327012","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3599110,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8327012,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"10186","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-10-27T07:19:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze (Nasdaq) は、顧客とブランドの良質な関係構築を支援するカスタマーエンゲージメントプラットフォームを提供しています。海外ではBurger King、KFC、McDonarld、Mercari、PizzaHut、SEPHORA、日本ではタイミー、コスモ石油、マネーフォワード、freee、サンリオ等で活用されています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;データ発生から1.1秒でマーケティング施策に活用でき、生成AIを活用したパーソナライズコミュニケーションを支援し、店舗・ウェブ・アプリとマルチに広がるチャネルに対応した一貫した人間らしいデジタル体験を提供し、ブランドと消費者の結びつきを強くし、収益とブランド価値強化の双方を実現します。テクノロジーとクリエイティビィティーが融合させるマーケティング5.0の実現インフラといっても過言ではありません。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze は米国と英国でGreat Place to Work®として認定されており、2022 年、Braze はニューヨークのFortune\u0026#39;s Best Small and Medium Workplaces で1 位、アメリカのFortune\u0026#39;s Best Workplaces for Millennials で5 位、イギリスのFortune\u0026#39;s Best Medium Sized Workplaces for Women で11 位を獲得しました。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ニューヨークの本社をはじめ、東京以外にもオースティン、ベルリン、シカゴ、ロンドン、パリ、サンフランシスコ、シンガポール、トロントなど、世界各地で多くの社員が働いています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Braze Senior Customer Success Manager you will work closely with some of the most innovative brands in Japan to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own client renewals, retention and net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic and technical guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Delivery Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about customer success and find satisfaction in helping your customers achieve great things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills (Japanese), business proficient English, coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with companies of all sizes who want to elevate their customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;長期的な資産形成\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;競争力のある報酬\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K / 企業型確定拠出年金\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;従業員株式購入制度 (ESPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Coaching を受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;キャリア構築 / 育成サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;学習費用補助制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development / Coaching / カウンセリングなどを受ける機会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;個人、チーム、ビジネスの成長とともに創出されるキャリアパス\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;健康 / 家族サポート\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;医療費用補助\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;休暇制度\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility \u0026amp;amp; Family Forming Support\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;チームビルディングの機会\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Volunteer Activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze 内で支援コミュニティを構築する従業員リソースグループ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;毎週水曜日の Office Lunch Offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他部署とのランチ会\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8327012/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8142617","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523875,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8142617,"updated_at":"2026-11-04T13:46:32-05:00","requisition_id":"R1713","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-08-24T16:34:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high-profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing contact with your customers through ad hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot cover every duty you may need to undertake; your line manager may ask you to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow-up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high-value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills; ideally, you have significant project management experience and/or formal certifications (PMP, Agile, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example, Onboarding, Customer Success, Implementations, or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,200 and $119,200/year, with an expected On Target Earnings (OTE) between $104,000 and $149,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8142617/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8155119","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3523875,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8155119,"updated_at":"2026-11-04T13:49:02-05:00","requisition_id":"R1713","title":"Senior Customer Success Manager","company_name":"Braze","first_published":"2026-08-24T16:34:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Customer Success Manager, you will work closely with high-profile established brands to help them realize value from their investment in Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to ensure commercial alignment \u0026amp;amp; drive client renewals, retention \u0026amp;amp; net retention targets for your customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer product usage to identify opportunities and risks to account health\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing contact with your customers through ad hoc communications, regular check-ins, events, and Executive Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will likely spend time onsite with customers and may travel [internationally]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note this job description cannot cover every duty you may need to undertake; your line manager may ask you to handle other reasonable responsibilities commensurate with the role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow-up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build great relationships with colleagues and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record successfully managing complex, high-value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent time management skills; ideally, you have significant project management experience and/or formal certifications (PMP, Agile, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years relevant experience in a related area, for example, Onboarding, Customer Success, Implementations, or Project Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $79,200 and $112,000/year, with an expected On Target Earnings (OTE) between $99,000 and $140,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8155119/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8332487","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3601660,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8332487,"updated_at":"2026-11-04T14:04:05-05:00","requisition_id":"R1955","title":"Senior CX Operations Lead","company_name":"Braze","first_published":"2026-11-03T14:14:41-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Operational Processes: Own and continuously improve the operational processes and business requirements within the ES and PS divisions. Serve as an expert in Services Process best practices, with strong knowledge of the B2B SaaS business operations that underpin a CX Services group (e.g., services scoping and delivery, partner enablement and qualification, resource and capacity planning, and services revenue and utilization), to proactively identify bottlenecks and manual pain points, and design scalable solutions that drive efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver Operational Improvement: Lead high-impact operational programs that improve business processes and ensure alignment with departmental and company OKRs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish Data-Driven Excellence: Collaborate with the Data Engineering Enterprise Platform team (DEEP) to establish and maintain reporting frameworks that provide senior leadership with actionable insights into operational efficiency. Champion a data-driven approach, empowering teams to leverage analytics to inform their daily operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Leadership: Act as a trusted advisor and liaison between the CX business and key operational and technical teams. This includes regular partnership with leaders in CX business divisions and serving as a liaison with our Program Management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Stakeholder Partnerships: Build and maintain strong, collaborative relationships with other departments, including GTM Operations (to define and drive best-practice frameworks), and the CBO Enablement team. Collaborate with the Business Systems (BZS) team, including Salesforce Administration to support the prioritization of key initiatives for Support and Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution Design: Liaise closely with the BZS team, building well-honed specifications and requirements documents from business cases, then working with BZS to generate elegant, scalable technical solutions. You will be responsible for defining the \u0026quot;what,\u0026quot; \u0026quot;why,\u0026quot; and contributing to the \u0026quot;how\u0026quot; of systems implementation. Work with Growth Engineering teams to design and build AI solutions that improve efficiency within an Operations environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management: Help build the change management strategy for new processes or systems, including leading internal documentation efforts and partnering with the CBO Enablement team to ensure organization-wide training and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Acumen: Possess an advanced understanding of the systems and tools used by CX, including Salesforce and other relevant platforms. Be comfortable with complex datasets and advanced analytics to support strategic process analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Through Influence: Bring strong leadership qualities to a role without direct reports, working closely with both upstream and downstream teams to guide decisions, build alignment, and foster a culture of continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a solutions-focused subject matter expert in CX Operations, with a strong command of B2B SaaS business operations for CX Services organizations. You are a passionate, methodical problem-solver with a profound knack for translating complex operational challenges into clear, actionable plans.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of designing and delivering operational programs that have resulted in meaningful efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You possess an independent and results-oriented mindset, are methodical in your approach to identifying systemic challenges, measuring impact, and tracking key metrics, and have a proven ability to lead and inspire others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exceptional written and verbal communication skills, and are comfortable presenting to and influencing senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are inquisitive about new technologies, and you always want to ‘get under the hood’ to see how your team could potentially benefit from early adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a highly collaborative individual, able to build consensus and align multiple senior stakeholders and both upstream and downstream teams toward a common goal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a completer/finisher who is comfortable working autonomously and taking the initiative to drive efficiencies and streamline operations on a global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong experience with datasets and advanced data analysis using industry tooling, and advanced proficiency with Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong work ethic and take full responsibility for resolving complex issues with minimal guidance from your manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of relevant experience in an Operations or Process Improvement role, preferably within a SaaS company. Preferably 3-4 years of experience with B2B SaaS business operations supporting a CX Services group, including professional/expert services delivery, partner services and partner programs, client implementation, and technical support workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to manage complex, divisional projects and operational excellence frameworks, ideally across Expert Services and Partner Services functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in data analysis and using insights to drive strategic business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and an unwavering attention to detail, including experience translating business cases into clear, precise specifications and requirements documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in business process modeling or improvement methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent skills in knowing when/how to build solutions with Salesforce and when to use an alternative technical tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with PSA/ERP tools and advanced Excel or reporting platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measurable evidence of driving meaningful change from within an Operations environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points for having a strong working knowledge of Snowflake\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $73,040 and $109,620/year, with an expected On Target Earnings (OTE) between $88,000 and $126,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8332487/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8332488","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3601660,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8332488,"updated_at":"2026-11-04T14:04:31-05:00","requisition_id":"R1955","title":"Senior CX Operations Lead","company_name":"Braze","first_published":"2026-11-03T14:14:43-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Operational Processes: Own and continuously improve the operational processes and business requirements within the ES and PS divisions. Serve as an expert in Services Process best practices, with strong knowledge of the B2B SaaS business operations that underpin a CX Services group (e.g., services scoping and delivery, partner enablement and qualification, resource and capacity planning, and services revenue and utilization), to proactively identify bottlenecks and manual pain points, and design scalable solutions that drive efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver Operational Improvement: Lead high-impact operational programs that improve business processes and ensure alignment with departmental and company OKRs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish Data-Driven Excellence: Collaborate with the Data Engineering Enterprise Platform team (DEEP) to establish and maintain reporting frameworks that provide senior leadership with actionable insights into operational efficiency. Champion a data-driven approach, empowering teams to leverage analytics to inform their daily operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Leadership: Act as a trusted advisor and liaison between the CX business and key operational and technical teams. This includes regular partnership with leaders in CX business divisions and serving as a liaison with our Program Management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Stakeholder Partnerships: Build and maintain strong, collaborative relationships with other departments, including GTM Operations (to define and drive best-practice frameworks), and the CBO Enablement team. Collaborate with the Business Systems (BZS) team, including Salesforce Administration to support the prioritization of key initiatives for Support and Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution Design: Liaise closely with the BZS team, building well-honed specifications and requirements documents from business cases, then working with BZS to generate elegant, scalable technical solutions. You will be responsible for defining the \u0026quot;what,\u0026quot; \u0026quot;why,\u0026quot; and contributing to the \u0026quot;how\u0026quot; of systems implementation. Work with Growth Engineering teams to design and build AI solutions that improve efficiency within an Operations environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management: Help build the change management strategy for new processes or systems, including leading internal documentation efforts and partnering with the CBO Enablement team to ensure organization-wide training and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Acumen: Possess an advanced understanding of the systems and tools used by CX, including Salesforce and other relevant platforms. Be comfortable with complex datasets and advanced analytics to support strategic process analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Through Influence: Bring strong leadership qualities to a role without direct reports, working closely with both upstream and downstream teams to guide decisions, build alignment, and foster a culture of continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a solutions-focused subject matter expert in CX Operations, with a strong command of B2B SaaS business operations for CX Services organizations. You are a passionate, methodical problem-solver with a profound knack for translating complex operational challenges into clear, actionable plans.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of designing and delivering operational programs that have resulted in meaningful efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You possess an independent and results-oriented mindset, are methodical in your approach to identifying systemic challenges, measuring impact, and tracking key metrics, and have a proven ability to lead and inspire others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exceptional written and verbal communication skills, and are comfortable presenting to and influencing senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are inquisitive about new technologies, and you always want to ‘get under the hood’ to see how your team could potentially benefit from early adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a highly collaborative individual, able to build consensus and align multiple senior stakeholders and both upstream and downstream teams toward a common goal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a completer/finisher who is comfortable working autonomously and taking the initiative to drive efficiencies and streamline operations on a global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong experience with datasets and advanced data analysis using industry tooling, and advanced proficiency with Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong work ethic and take full responsibility for resolving complex issues with minimal guidance from your manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of relevant experience in an Operations or Process Improvement role, preferably within a SaaS company. Preferably 3-4 years of experience with B2B SaaS business operations supporting a CX Services group, including professional/expert services delivery, partner services and partner programs, client implementation, and technical support workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to manage complex, divisional projects and operational excellence frameworks, ideally across Expert Services and Partner Services functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in data analysis and using insights to drive strategic business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and an unwavering attention to detail, including experience translating business cases into clear, precise specifications and requirements documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in business process modeling or improvement methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent skills in knowing when/how to build solutions with Salesforce and when to use an alternative technical tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with PSA/ERP tools and advanced Excel or reporting platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measurable evidence of driving meaningful change from within an Operations environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points for having a strong working knowledge of Snowflake\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,390 and $120,930/year, with an expected On Target Earnings (OTE) between $97,000 and $139,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8332488/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8332495","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3601660,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8332495,"updated_at":"2026-11-04T14:04:42-05:00","requisition_id":"R1955","title":"Senior CX Operations Lead","company_name":"Braze","first_published":"2026-11-03T14:14:45-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Operational Processes: Own and continuously improve the operational processes and business requirements within the ES and PS divisions. Serve as an expert in Services Process best practices, with strong knowledge of the B2B SaaS business operations that underpin a CX Services group (e.g., services scoping and delivery, partner enablement and qualification, resource and capacity planning, and services revenue and utilization), to proactively identify bottlenecks and manual pain points, and design scalable solutions that drive efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver Operational Improvement: Lead high-impact operational programs that improve business processes and ensure alignment with departmental and company OKRs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish Data-Driven Excellence: Collaborate with the Data Engineering Enterprise Platform team (DEEP) to establish and maintain reporting frameworks that provide senior leadership with actionable insights into operational efficiency. Champion a data-driven approach, empowering teams to leverage analytics to inform their daily operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Leadership: Act as a trusted advisor and liaison between the CX business and key operational and technical teams. This includes regular partnership with leaders in CX business divisions and serving as a liaison with our Program Management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Stakeholder Partnerships: Build and maintain strong, collaborative relationships with other departments, including GTM Operations (to define and drive best-practice frameworks), and the CBO Enablement team. Collaborate with the Business Systems (BZS) team, including Salesforce Administration to support the prioritization of key initiatives for Support and Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution Design: Liaise closely with the BZS team, building well-honed specifications and requirements documents from business cases, then working with BZS to generate elegant, scalable technical solutions. You will be responsible for defining the \u0026quot;what,\u0026quot; \u0026quot;why,\u0026quot; and contributing to the \u0026quot;how\u0026quot; of systems implementation. Work with Growth Engineering teams to design and build AI solutions that improve efficiency within an Operations environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management: Help build the change management strategy for new processes or systems, including leading internal documentation efforts and partnering with the CBO Enablement team to ensure organization-wide training and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Acumen: Possess an advanced understanding of the systems and tools used by CX, including Salesforce and other relevant platforms. Be comfortable with complex datasets and advanced analytics to support strategic process analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Through Influence: Bring strong leadership qualities to a role without direct reports, working closely with both upstream and downstream teams to guide decisions, build alignment, and foster a culture of continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a solutions-focused subject matter expert in CX Operations, with a strong command of B2B SaaS business operations for CX Services organizations. You are a passionate, methodical problem-solver with a profound knack for translating complex operational challenges into clear, actionable plans.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of designing and delivering operational programs that have resulted in meaningful efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You possess an independent and results-oriented mindset, are methodical in your approach to identifying systemic challenges, measuring impact, and tracking key metrics, and have a proven ability to lead and inspire others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exceptional written and verbal communication skills, and are comfortable presenting to and influencing senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are inquisitive about new technologies, and you always want to ‘get under the hood’ to see how your team could potentially benefit from early adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a highly collaborative individual, able to build consensus and align multiple senior stakeholders and both upstream and downstream teams toward a common goal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a completer/finisher who is comfortable working autonomously and taking the initiative to drive efficiencies and streamline operations on a global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong experience with datasets and advanced data analysis using industry tooling, and advanced proficiency with Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong work ethic and take full responsibility for resolving complex issues with minimal guidance from your manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of relevant experience in an Operations or Process Improvement role, preferably within a SaaS company. Preferably 3-4 years of experience with B2B SaaS business operations supporting a CX Services group, including professional/expert services delivery, partner services and partner programs, client implementation, and technical support workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to manage complex, divisional projects and operational excellence frameworks, ideally across Expert Services and Partner Services functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in data analysis and using insights to drive strategic business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and an unwavering attention to detail, including experience translating business cases into clear, precise specifications and requirements documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in business process modeling or improvement methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent skills in knowing when/how to build solutions with Salesforce and when to use an alternative technical tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with PSA/ERP tools and advanced Excel or reporting platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measurable evidence of driving meaningful change from within an Operations environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points for having a strong working knowledge of Snowflake\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,390 and $120,930/year, with an expected On Target Earnings (OTE) between $97,000 and $139,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8332495/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8332388","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3601660,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8332388,"updated_at":"2026-11-04T14:02:36-05:00","requisition_id":"R1955","title":"Senior CX Operations Lead","company_name":"Braze","first_published":"2026-11-03T14:14:39-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Operational Processes: Own and continuously improve the operational processes and business requirements within the ES and PS divisions. Serve as an expert in Services Process best practices, with strong knowledge of the B2B SaaS business operations that underpin a CX Services group (e.g., services scoping and delivery, partner enablement and qualification, resource and capacity planning, and services revenue and utilization), to proactively identify bottlenecks and manual pain points, and design scalable solutions that drive efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver Operational Improvement: Lead high-impact operational programs that improve business processes and ensure alignment with departmental and company OKRs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish Data-Driven Excellence: Collaborate with the Data Engineering Enterprise Platform team (DEEP) to establish and maintain reporting frameworks that provide senior leadership with actionable insights into operational efficiency. Champion a data-driven approach, empowering teams to leverage analytics to inform their daily operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Leadership: Act as a trusted advisor and liaison between the CX business and key operational and technical teams. This includes regular partnership with leaders in CX business divisions and serving as a liaison with our Program Management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence Stakeholder Partnerships: Build and maintain strong, collaborative relationships with other departments, including GTM Operations (to define and drive best-practice frameworks), and the CBO Enablement team. Collaborate with the Business Systems (BZS) team, including Salesforce Administration to support the prioritization of key initiatives for Support and Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution Design: Liaise closely with the BZS team, building well-honed specifications and requirements documents from business cases, then working with BZS to generate elegant, scalable technical solutions. You will be responsible for defining the \u0026quot;what,\u0026quot; \u0026quot;why,\u0026quot; and contributing to the \u0026quot;how\u0026quot; of systems implementation. Work with Growth Engineering teams to design and build AI solutions that improve efficiency within an Operations environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management: Help build the change management strategy for new processes or systems, including leading internal documentation efforts and partnering with the CBO Enablement team to ensure organization-wide training and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Acumen: Possess an advanced understanding of the systems and tools used by CX, including Salesforce and other relevant platforms. Be comfortable with complex datasets and advanced analytics to support strategic process analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Through Influence: Bring strong leadership qualities to a role without direct reports, working closely with both upstream and downstream teams to guide decisions, build alignment, and foster a culture of continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a solutions-focused subject matter expert in CX Operations, with a strong command of B2B SaaS business operations for CX Services organizations. You are a passionate, methodical problem-solver with a profound knack for translating complex operational challenges into clear, actionable plans.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of designing and delivering operational programs that have resulted in meaningful efficiency improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You possess an independent and results-oriented mindset, are methodical in your approach to identifying systemic challenges, measuring impact, and tracking key metrics, and have a proven ability to lead and inspire others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exceptional written and verbal communication skills, and are comfortable presenting to and influencing senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are inquisitive about new technologies, and you always want to ‘get under the hood’ to see how your team could potentially benefit from early adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a highly collaborative individual, able to build consensus and align multiple senior stakeholders and both upstream and downstream teams toward a common goal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a completer/finisher who is comfortable working autonomously and taking the initiative to drive efficiencies and streamline operations on a global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong experience with datasets and advanced data analysis using industry tooling, and advanced proficiency with Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong work ethic and take full responsibility for resolving complex issues with minimal guidance from your manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of relevant experience in an Operations or Process Improvement role, preferably within a SaaS company. Preferably 3-4 years of experience with B2B SaaS business operations supporting a CX Services group, including professional/expert services delivery, partner services and partner programs, client implementation, and technical support workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to manage complex, divisional projects and operational excellence frameworks, ideally across Expert Services and Partner Services functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in data analysis and using insights to drive strategic business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and an unwavering attention to detail, including experience translating business cases into clear, precise specifications and requirements documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in business process modeling or improvement methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent skills in knowing when/how to build solutions with Salesforce and when to use an alternative technical tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with PSA/ERP tools and advanced Excel or reporting platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measurable evidence of driving meaningful change from within an Operations environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points for having a strong working knowledge of Snowflake\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,910 and $114,840/year, with an expected On Target Earnings (OTE) between $93,000 and $132,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8332388/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209268","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3552861,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209268,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1824","title":"Senior Database Administrator","company_name":"Braze","first_published":"2026-09-23T11:19:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-renderer-start-pos=\u0026quot;11\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;11\u0026quot;\u0026gt;The MongoDB Database Administrator (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_1mT5xdRAKS\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;DBA\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;) role is part of the Platform Engineering division within Infrastructure and is responsible for operating, scaling, and securing our internal MongoDB platform. This position supports a growing fleet of MongoDB clusters that back product-critical features, internal systems, and distributed services.\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;This role partners closely with SREs, application engineers, and the platform security team to ensure MongoDB clusters are performant, resilient, compliant, and well-automated. Our clusters run on a modern Kubernetes-based infrastructure and are managed through GitOps and infrastructure-as-code practices. The \u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;DBA\u0026lt;/span\u0026gt; will help evolve and mature the platform, support backup and disaster recovery strategies, and assist engineers in designing efficient, durable MongoDB usage.\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;1) Cluster Operations \u0026amp;amp; Reliability:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;Operate production MongoDB clusters running in Kubernetes across multiple regions and clouds\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;Monitor cluster health, performance, replication, and storage usage, and proactively address degradation\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;Debug and resolve availability, latency, or data consistency issues in partnership with SREs\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;Participate in on-call rotations as a subject matter expert for MongoDB infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;2) Automation \u0026amp;amp; Tooling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;Automate routine operations such as database user management, cluster scaling, version upgrades, and backup restores\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;Maintain and improve internal tooling used for MongoDB observability, lifecycle management, and access control\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;352\u0026quot;\u0026gt;Collaborate with Platform Engineering on Kubernetes-based deployment patterns and GitOps workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;3) Backup, Restore \u0026amp;amp; Disaster Recovery:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain point-in-time recovery, daily snapshots, and cross-region backup strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly validate restores and participate in resilience exercises and disaster recovery planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security and Compliance teams to ensure backups meet\u0026amp;nbsp;\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_1mT5xdRAKS\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;RTO\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;/\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_1mT5xdRAKS\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;RPO\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; targets and audit requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;4) Engineering Support \u0026amp;amp; Best Practices:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist product engineering teams with schema design, indexing strategies, and performance tuning\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2032\u0026quot;\u0026gt;Promote internal best practices for efficient queries, data modeling, and shard key design\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2032\u0026quot;\u0026gt;Document operational runbooks, configuration standards, and performance baselines\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Relevant proven work experience managing MongoDB in production environments at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of replica sets, sharding, WiredTiger storage engine, oplogs, and journaling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating MongoDB in cloud or containerized environments (Kubernetes preferred)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2634\u0026quot;\u0026gt;Comfortable with automation and scripting in languages like Bash, Python, or Go\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2634\u0026quot;\u0026gt;Proficient with MongoDB CLI tools, Atlas APIs, and backup/restore tooling (e.g., mongodump, mongorestore, mongosh, Ops Manager)\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2634\u0026quot;\u0026gt;Familiar with observability stacks (e.g., Datadog, Prometheus, Grafana) and alerting strategies\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2634\u0026quot;\u0026gt;Experience with GitOps workflows and infrastructure-as-code tools (Terraform, Helm, ArgoCD) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mindset:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and reliability-focused: treats data loss and downtime as unacceptable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator: able to document clearly, partner cross-functionally, and lead incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth-oriented: comfortable evolving systems, adopting new automation, and supporting other engineers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with other database platforms (e.g., PostgreSQL, MySQL, DynamoDB)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security best practices and compliance frameworks like SOX or SOC 2\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open source MongoDB tooling or community forums\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209268/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8177660","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3538972,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8177660,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1778","title":"Senior Delivery Manager","company_name":"Braze","first_published":"2026-09-04T05:59:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our mission is to help customers grow by driving value, delivering world-class support, challenging the status quo and creating solutions for business needs and outcomes. We create long-term partnerships with our customers that are built on trust. We’ve got a talented team of Expert Services experts dedicated to help customers get the most value out of Braze. We succeed by making others successful – providing a great customer experience, and we support each other along the way. To achieve this goal, we’re looking for a passionate Delivery Manager.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Delivery Manager for our Expert Services team, you will own the critical early phase of the customer lifecycle, onboarding Braze’s new clients. You will be responsible for rapidly understanding each client’s business requirements and driving them to realise a fast time-to-value from their investment in Braze as efficiently as possible. Working alongside Customer Success Managers and Solutions Architects you’ll project manage delivery of many onboardings against both CRM and technical requirements to achieve key client milestones efficiently as possible.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to bring your extensive experience as a consultant, implementation expert, project manager, business analyst or client success professional along with a high level of curiosity and focus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;CORE RESPONSIBILITIES:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Project manage a portfolio of customer onboardings to successful outcomes, accelerating Time to Value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and manage internal stakeholders in support of fostering a cohesive and compelling customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with customer stakeholders to quickly understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively deliver engaging enablement training and workshops on both strategic and technical topics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of technical workstreams in onboarding projects and work directly with client side product and engineering stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Where required, tailor 1:1 onsite and remote onboardings to meet client needs and exceed expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive early adoption, setting KPIs and success metrics for ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use-cases to product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and document client scope, integration approaches and stakeholder roles \u0026amp;amp; hierarchy to ensure successful transitions to the Customer Success Manager team after onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design and improvement of processes and materials that enhance efficiency and customer experience during onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Where required, coordinate effectively with client agencies and third parties to drive desired outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience in a client-facing work environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with project management and preferably technical implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a high level of intellectual curiosity and the ability to constantly learn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem diagnosis and creative problem-solving skills with the desire and ability to identify, and help implement changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening and verbal communication skills: you will need to to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage conflicting priorities and thrive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a good collaborator and can motivate or maintain enthusiasm throughout the onboarding engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrated interest/experience in one or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8177660/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089829","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3504751,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089829,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1634","title":"Senior Director, GTM Product Marketing","company_name":"Braze","first_published":"2026-07-28T12:29:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. From cross-channel messaging and journey orchestration to AI-powered experimentation and optimization, we put market-leading AI in the hands of marketers in one of the most dynamic categories in software. We\u0026#39;re growing fast and expanding globally, and this role sits right at the center of how we bring that innovation to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core Product Marketing team defines how the world understands our products. This role is about what happens next: turning that messaging and positioning into a field narrative that wins. You\u0026#39;ll be the connective tissue between Product Marketing and the GTM organization — the person who makes sure everything we bring to market is visible, understandable, and sellable across Sales, Sales Engineering, Customer Success, and Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You\u0026#39;ll lead a small, agile team of GTM PMMs while staying hands-on in the work yourself — and you\u0026#39;ll have the runway to grow that team and your scope as Braze scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The field narrative:\u0026amp;nbsp;Take the core messaging and positioning built by the PMM team and shape it into a compelling, coherent story the field can carry into every conversation — by persona, segment, and stage of the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The playbook, and how product information reaches the field:\u0026amp;nbsp;You own the system by which our products become legible to the GTM org: the plays, narratives, assets, and channels that ensure every seller knows what we offer, who it\u0026#39;s for, why it matters now, and how to win against the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology \u0026amp;amp; services delivery partner GTM:\u0026amp;nbsp;Own how we go to market \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our technology and services delivery partners — enabling them on our products and narrative, partnering strategically on launches and programs, building joint go-to-market motions, and aligning priorities so that our success and our partners\u0026#39; success reinforce each other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze Services Marketing:\u0026amp;nbsp;Own the GTM narrative for our in-house services — support, onboarding, and education — and articulate the distinct value of Braze-delivered services to our customers as a meaningful differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, agile, growing team:\u0026amp;nbsp;Lead and develop a team of GTM PMMs, setting priorities, raising the bar on craft, and building the foundation for a function that will scale globally over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with field leadership every day. Work hand-in-hand with Sales, Solutions Consultants, and CS leaders to understand where deals stall, what reps need, and how to translate product value into language that moves opportunities forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology into the language of our buyers — and coach the field to do the same: You make hard things simple without making them shallow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier — judiciously:\u0026amp;nbsp;You\u0026#39;re AI-literate and fluent in how AI is reshaping both martech and the practice of marketing. You know when AI meaningfully accelerates the work and when human judgment has to lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize ruthlessly:\u0026amp;nbsp;Focus your team\u0026#39;s energy on the narratives, launches, and plays that move the needle for the business — and have the judgment and the spine to say no to the rest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers:\u0026amp;nbsp;You treat customer time as a priority, not a luxury, and you bring what you learn back into the messaging, the playbook, and the roadmap conversation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You can measure and report on your work, and you hold yourself accountable to business outcomes — not activity. Success in this role is measured against pipeline, product adoption, pipeline progression, and overall program impact, and you\u0026#39;ll be expected to show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A marketer who loves working with Sales and Customer Success. You\u0026#39;re energized by the field, not protective of distance from it. The field trusts you as a subject-matter expert; Marketing trusts you as a strategic, thoughtful partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A messaging craftsperson. You can take a positioning doc and a complex product and turn it into something sharp, memorable, and sales-ready. Strong messaging chops are non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the sales motion. You understand how deals actually get done and build for the way the field really sells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply curious. You ask why. You dig into the product, the market, the competition, and the customer until you understand them well enough to make them simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer and presenter. You write with clarity and edge, and you can command a room — a sales kickoff stage, an exec readout, or a field enablement session\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You bring deep experience in the martech space, including a strong grasp of AI innovations and the competitive landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp prioritizer and a builder of trust across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Product Marketing, GTM/field marketing, or a closely related GTM function, including experience leading and developing people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building field-facing narratives and enablement that demonstrably influenced pipeline, deal velocity, or win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS, ideally in martech, with strong command of the competitive and AI landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technology into buyer-ready language — and to help a field organization do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint go-to-market motions with technology or services delivery partners — enabling partners, aligning priorities, and partnering on launches and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and bring order to ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in marketing as a craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;THE DETAILS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $245,000/year, with an expected On Target Earnings (OTE) between $191,000 and $273,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089829/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089828","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3504751,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089828,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1634","title":"Senior Director, GTM Product Marketing","company_name":"Braze","first_published":"2026-07-28T12:29:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. From cross-channel messaging and journey orchestration to AI-powered experimentation and optimization, we put market-leading AI in the hands of marketers in one of the most dynamic categories in software. We\u0026#39;re growing fast and expanding globally, and this role sits right at the center of how we bring that innovation to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core Product Marketing team defines how the world understands our products. This role is about what happens next: turning that messaging and positioning into a field narrative that wins. You\u0026#39;ll be the connective tissue between Product Marketing and the GTM organization — the person who makes sure everything we bring to market is visible, understandable, and sellable across Sales, Sales Engineering, Customer Success, and Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You\u0026#39;ll lead a small, agile team of GTM PMMs while staying hands-on in the work yourself — and you\u0026#39;ll have the runway to grow that team and your scope as Braze scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The field narrative:\u0026amp;nbsp;Take the core messaging and positioning built by the PMM team and shape it into a compelling, coherent story the field can carry into every conversation — by persona, segment, and stage of the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The playbook, and how product information reaches the field:\u0026amp;nbsp;You own the system by which our products become legible to the GTM org: the plays, narratives, assets, and channels that ensure every seller knows what we offer, who it\u0026#39;s for, why it matters now, and how to win against the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology \u0026amp;amp; services delivery partner GTM:\u0026amp;nbsp;Own how we go to market \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our technology and services delivery partners — enabling them on our products and narrative, partnering strategically on launches and programs, building joint go-to-market motions, and aligning priorities so that our success and our partners\u0026#39; success reinforce each other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze Services Marketing:\u0026amp;nbsp;Own the GTM narrative for our in-house services — support, onboarding, and education — and articulate the distinct value of Braze-delivered services to our customers as a meaningful differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, agile, growing team:\u0026amp;nbsp;Lead and develop a team of GTM PMMs, setting priorities, raising the bar on craft, and building the foundation for a function that will scale globally over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with field leadership every day. Work hand-in-hand with Sales, Solutions Consultants, and CS leaders to understand where deals stall, what reps need, and how to translate product value into language that moves opportunities forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology into the language of our buyers — and coach the field to do the same: You make hard things simple without making them shallow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier — judiciously:\u0026amp;nbsp;You\u0026#39;re AI-literate and fluent in how AI is reshaping both martech and the practice of marketing. You know when AI meaningfully accelerates the work and when human judgment has to lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize ruthlessly:\u0026amp;nbsp;Focus your team\u0026#39;s energy on the narratives, launches, and plays that move the needle for the business — and have the judgment and the spine to say no to the rest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers:\u0026amp;nbsp;You treat customer time as a priority, not a luxury, and you bring what you learn back into the messaging, the playbook, and the roadmap conversation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You can measure and report on your work, and you hold yourself accountable to business outcomes — not activity. Success in this role is measured against pipeline, product adoption, pipeline progression, and overall program impact, and you\u0026#39;ll be expected to show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A marketer who loves working with Sales and Customer Success. You\u0026#39;re energized by the field, not protective of distance from it. The field trusts you as a subject-matter expert; Marketing trusts you as a strategic, thoughtful partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A messaging craftsperson. You can take a positioning doc and a complex product and turn it into something sharp, memorable, and sales-ready. Strong messaging chops are non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the sales motion. You understand how deals actually get done and build for the way the field really sells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply curious. You ask why. You dig into the product, the market, the competition, and the customer until you understand them well enough to make them simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer and presenter. You write with clarity and edge, and you can command a room — a sales kickoff stage, an exec readout, or a field enablement session\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You bring deep experience in the martech space, including a strong grasp of AI innovations and the competitive landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp prioritizer and a builder of trust across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Product Marketing, GTM/field marketing, or a closely related GTM function, including experience leading and developing people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building field-facing narratives and enablement that demonstrably influenced pipeline, deal velocity, or win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS, ideally in martech, with strong command of the competitive and AI landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technology into buyer-ready language — and to help a field organization do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint go-to-market motions with technology or services delivery partners — enabling partners, aligning priorities, and partnering on launches and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and bring order to ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in marketing as a craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;THE DETAILS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $236,000/year, with an expected On Target Earnings (OTE) between $182,000 and $272,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089828/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089827","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3504751,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089827,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1634","title":"Senior Director, GTM Product Marketing","company_name":"Braze","first_published":"2026-07-28T12:29:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. From cross-channel messaging and journey orchestration to AI-powered experimentation and optimization, we put market-leading AI in the hands of marketers in one of the most dynamic categories in software. We\u0026#39;re growing fast and expanding globally, and this role sits right at the center of how we bring that innovation to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core Product Marketing team defines how the world understands our products. This role is about what happens next: turning that messaging and positioning into a field narrative that wins. You\u0026#39;ll be the connective tissue between Product Marketing and the GTM organization — the person who makes sure everything we bring to market is visible, understandable, and sellable across Sales, Sales Engineering, Customer Success, and Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You\u0026#39;ll lead a small, agile team of GTM PMMs while staying hands-on in the work yourself — and you\u0026#39;ll have the runway to grow that team and your scope as Braze scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The field narrative:\u0026amp;nbsp;Take the core messaging and positioning built by the PMM team and shape it into a compelling, coherent story the field can carry into every conversation — by persona, segment, and stage of the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The playbook, and how product information reaches the field:\u0026amp;nbsp;You own the system by which our products become legible to the GTM org: the plays, narratives, assets, and channels that ensure every seller knows what we offer, who it\u0026#39;s for, why it matters now, and how to win against the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology \u0026amp;amp; services delivery partner GTM:\u0026amp;nbsp;Own how we go to market \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our technology and services delivery partners — enabling them on our products and narrative, partnering strategically on launches and programs, building joint go-to-market motions, and aligning priorities so that our success and our partners\u0026#39; success reinforce each other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze Services Marketing:\u0026amp;nbsp;Own the GTM narrative for our in-house services — support, onboarding, and education — and articulate the distinct value of Braze-delivered services to our customers as a meaningful differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, agile, growing team:\u0026amp;nbsp;Lead and develop a team of GTM PMMs, setting priorities, raising the bar on craft, and building the foundation for a function that will scale globally over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with field leadership every day. Work hand-in-hand with Sales, Solutions Consultants, and CS leaders to understand where deals stall, what reps need, and how to translate product value into language that moves opportunities forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology into the language of our buyers — and coach the field to do the same: You make hard things simple without making them shallow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier — judiciously:\u0026amp;nbsp;You\u0026#39;re AI-literate and fluent in how AI is reshaping both martech and the practice of marketing. You know when AI meaningfully accelerates the work and when human judgment has to lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize ruthlessly:\u0026amp;nbsp;Focus your team\u0026#39;s energy on the narratives, launches, and plays that move the needle for the business — and have the judgment and the spine to say no to the rest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers:\u0026amp;nbsp;You treat customer time as a priority, not a luxury, and you bring what you learn back into the messaging, the playbook, and the roadmap conversation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You can measure and report on your work, and you hold yourself accountable to business outcomes — not activity. Success in this role is measured against pipeline, product adoption, pipeline progression, and overall program impact, and you\u0026#39;ll be expected to show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A marketer who loves working with Sales and Customer Success. You\u0026#39;re energized by the field, not protective of distance from it. The field trusts you as a subject-matter expert; Marketing trusts you as a strategic, thoughtful partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A messaging craftsperson. You can take a positioning doc and a complex product and turn it into something sharp, memorable, and sales-ready. Strong messaging chops are non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the sales motion. You understand how deals actually get done and build for the way the field really sells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply curious. You ask why. You dig into the product, the market, the competition, and the customer until you understand them well enough to make them simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer and presenter. You write with clarity and edge, and you can command a room — a sales kickoff stage, an exec readout, or a field enablement session\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You bring deep experience in the martech space, including a strong grasp of AI innovations and the competitive landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp prioritizer and a builder of trust across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Product Marketing, GTM/field marketing, or a closely related GTM function, including experience leading and developing people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building field-facing narratives and enablement that demonstrably influenced pipeline, deal velocity, or win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS, ideally in martech, with strong command of the competitive and AI landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technology into buyer-ready language — and to help a field organization do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint go-to-market motions with technology or services delivery partners — enabling partners, aligning priorities, and partnering on launches and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and bring order to ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in marketing as a craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;THE DETAILS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $224,000/year, with an expected On Target Earnings (OTE) between $171,000 and $257,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089827/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089479","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3504751,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089479,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1634","title":"Senior Director, GTM Product Marketing","company_name":"Braze","first_published":"2026-07-28T12:29:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is the leading customer engagement platform, helping the world\u0026#39;s most ambitious brands build absolutely engaging relationships with their customers. From cross-channel messaging and journey orchestration to AI-powered experimentation and optimization, we put market-leading AI in the hands of marketers in one of the most dynamic categories in software. We\u0026#39;re growing fast and expanding globally, and this role sits right at the center of how we bring that innovation to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core Product Marketing team defines how the world understands our products. This role is about what happens next: turning that messaging and positioning into a field narrative that wins. You\u0026#39;ll be the connective tissue between Product Marketing and the GTM organization — the person who makes sure everything we bring to market is visible, understandable, and sellable across Sales, Sales Engineering, Customer Success, and Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. You\u0026#39;ll lead a small, agile team of GTM PMMs while staying hands-on in the work yourself — and you\u0026#39;ll have the runway to grow that team and your scope as Braze scales globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The field narrative:\u0026amp;nbsp;Take the core messaging and positioning built by the PMM team and shape it into a compelling, coherent story the field can carry into every conversation — by persona, segment, and stage of the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The playbook, and how product information reaches the field:\u0026amp;nbsp;You own the system by which our products become legible to the GTM org: the plays, narratives, assets, and channels that ensure every seller knows what we offer, who it\u0026#39;s for, why it matters now, and how to win against the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology \u0026amp;amp; services delivery partner GTM:\u0026amp;nbsp;Own how we go to market \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our technology and services delivery partners — enabling them on our products and narrative, partnering strategically on launches and programs, building joint go-to-market motions, and aligning priorities so that our success and our partners\u0026#39; success reinforce each other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braze Services Marketing:\u0026amp;nbsp;Own the GTM narrative for our in-house services — support, onboarding, and education — and articulate the distinct value of Braze-delivered services to our customers as a meaningful differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, agile, growing team:\u0026amp;nbsp;Lead and develop a team of GTM PMMs, setting priorities, raising the bar on craft, and building the foundation for a function that will scale globally over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with field leadership every day. Work hand-in-hand with Sales, Solutions Consultants, and CS leaders to understand where deals stall, what reps need, and how to translate product value into language that moves opportunities forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology into the language of our buyers — and coach the field to do the same: You make hard things simple without making them shallow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier — judiciously:\u0026amp;nbsp;You\u0026#39;re AI-literate and fluent in how AI is reshaping both martech and the practice of marketing. You know when AI meaningfully accelerates the work and when human judgment has to lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize ruthlessly:\u0026amp;nbsp;Focus your team\u0026#39;s energy on the narratives, launches, and plays that move the needle for the business — and have the judgment and the spine to say no to the rest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers:\u0026amp;nbsp;You treat customer time as a priority, not a luxury, and you bring what you learn back into the messaging, the playbook, and the roadmap conversation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How Success Is Measured\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You can measure and report on your work, and you hold yourself accountable to business outcomes — not activity. Success in this role is measured against pipeline, product adoption, pipeline progression, and overall program impact, and you\u0026#39;ll be expected to show that connection clearly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A marketer who loves working with Sales and Customer Success. You\u0026#39;re energized by the field, not protective of distance from it. The field trusts you as a subject-matter expert; Marketing trusts you as a strategic, thoughtful partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A messaging craftsperson. You can take a positioning doc and a complex product and turn it into something sharp, memorable, and sales-ready. Strong messaging chops are non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the sales motion. You understand how deals actually get done and build for the way the field really sells\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply curious. You ask why. You dig into the product, the market, the competition, and the customer until you understand them well enough to make them simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptional writer and presenter. You write with clarity and edge, and you can command a room — a sales kickoff stage, an exec readout, or a field enablement session\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steeped in martech. You bring deep experience in the martech space, including a strong grasp of AI innovations and the competitive landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp prioritizer and a builder of trust across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Product Marketing, GTM/field marketing, or a closely related GTM function, including experience leading and developing people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building field-facing narratives and enablement that demonstrably influenced pipeline, deal velocity, or win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS, ideally in martech, with strong command of the competitive and AI landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technology into buyer-ready language — and to help a field organization do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint go-to-market motions with technology or services delivery partners — enabling partners, aligning priorities, and partnering on launches and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate across functions and bring order to ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in marketing as a craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;THE DETAILS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Hybrid; must be based in one of our hub cities — New York (HQ), San Francisco, Chicago, or Austin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We move fast, we work hard, and we love our jobs. If that sounds like your kind of team, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $245,000/year, with an expected On Target Earnings (OTE) between $191,000 and $273,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089479/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8212960","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3554384,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8212960,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1829","title":"Senior Director, Marketing","company_name":"Braze","first_published":"2026-09-18T20:21:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is looking for a Marketing leader to elevate and execute our regional marketing strategy in Japan. Reporting to the VP of APAC Demand Generation, this role will develop region-specific marketing programs focused on new business acquisition for Japan through a portfolio of programs designed to create and capture demand.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role will be responsible for creating market development plans, inbound marketing campaigns, high touch activations, events, and ABM outbound motions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work cross-functionally to implement and expand digital \u0026amp;amp; field marketing campaigns and processes, and apply a geo-centric strategy that supports local teams’ revenue attainment. The role requires a strong and differentiated marketing background, experience working in a matrixed environment, utmost organization of priorities, and the ability to empathize with, and advocate for the Japan region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the Japan Regional Marketing strategy and ensure execution delivers on revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Japan Sales, Partnership, and Success leaders, as well as the Global Marketing teams, to develop and build programs that are scalable and predictable for the Japan region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the voice of the region with respect to regional nuances and differentiators to/from the field that will allow for a constant feedback loop, externally and internally, to iterate and evolve programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create repeatable, predictable programs that build off of global demand generation activities–from concept and implementation to optimization and ensure activations continue to scale across channels (online and offline) to expand the Braze footprint in the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a thought leader for the brand and serve as a host of specific activations, as well as co-lead custom programs with local leadership; deep knowledge of demo environments and market positioning capabilities are a must.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver on demand generation metrics and OKRs with a laser focus on data, specifically leading the local forecasting, measurement, and analysis of the Japan Marketing strategy’s impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel into various markets and interface directly with customers, prospects, and partners to support lead generation and pipeline development efforts including hands-on involvement in execution of live programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years experience in areas of marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with regionalized pipeline generation strategy and implementation, including working closely with Sales, Partnership, and Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with digital marketing, events, account based marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to work with and maintain long-term relationships with peers, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities, and working cross departmentally to create unique solutions to solve them for the benefit of regional programs and/or the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tech and marketing communities; familiarity with SaaS business communities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-growth, high intensity environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel in the region required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8212960/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8179676","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3539736,"location":{"name":"Singapore"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8179676,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1783","title":"Senior Employer Brand \u0026 Employee Experience Specialist","company_name":"Braze","first_published":"2026-09-07T20:57:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Talent Acquisition and Employee Experience are strategic drivers of our company\u0026#39;s success. We are expanding our People Team to drive our culture and talent growth across the APAC region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This hybrid role bridges Employer Branding and Employee Experience. You will act as our regional culture champion while executing recruitment marketing strategies that position us as an employer of choice. Operating cross-functionally across People, Brand, Talent Acquisition, Communications, and Social Impact, you will attract top-tier candidates and design programs that engage, motivate, and retain our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Experience \u0026amp;amp; Culture (APAC)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Culture Championship:\u0026lt;/strong\u0026gt; Tailor global culture programs, mission, vision, and values to resonate with employees across the APAC region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hybrid Workforce Programs:\u0026lt;/strong\u0026gt; Design experiences that foster connection, empathy, and engagement across hybrid teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Core People Initiatives: \u0026lt;/strong\u0026gt;Own regional execution of the new hire buddy program, Employee Resource Groups (ERGs), interest groups, and new hire onboarding swag.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Internal Event Coordination: \u0026lt;/strong\u0026gt;Plan and execute internal events, including office celebrations, company all-hands, and local industry meetups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Feedback \u0026amp;amp; Engagement: \u0026lt;/strong\u0026gt;Monitor regional employee engagement survey insights to identify growth opportunities and enhance workplace appreciation/recognition programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Alignment:\u0026lt;/strong\u0026gt; Collaborate closely with the Workplace Experience team and Global Employee Experience leads to ensure consistent, high-standard experiences across all global offices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employer Branding \u0026amp;amp; Recruitment Marketing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruitment Campaigns: \u0026lt;/strong\u0026gt;Plan and execute virtual and in-person recruitment marketing events, sponsorships, and digital campaigns (social, ads, influencer) to generate qualified candidate pipelines in APAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Content \u0026amp;amp; Channels: \u0026lt;/strong\u0026gt;Develop multi-channel content (ads, blog posts, video shoots, job descriptions) adhering to company brand standards to boost candidate awareness and consideration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accolades \u0026amp;amp; Recognition: \u0026lt;/strong\u0026gt;Partner with Communications and People teams to submit the company for regional workplace awards and amplify achievements internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Talent Community Management: \u0026lt;/strong\u0026gt;Manage and optimize our employer brand presence across talent communities (e.g., LinkedIn, Glassdoor etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Global Inclusion and Opportunity: \u0026lt;/strong\u0026gt;Research and execute new employer branding initiatives that align with Global Inclusion \u0026amp;amp; Opportunity (GIO) and overall hiring efficiency goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience: \u0026lt;/strong\u0026gt;3–5 years of combined experience in employer branding, event coordination, recruitment marketing, talent acquisition, or employee engagement (preferably within a high-growth SaaS or technology company).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration: \u0026lt;/strong\u0026gt;Proven ability to work seamlessly with agencies, designers, producers, and internal global teams across multiple time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project \u0026amp;amp; Event Management: \u0026lt;/strong\u0026gt;Strong project management and organizational skills with a track record of balancing multiple competing priorities in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills:\u0026lt;/strong\u0026gt; Exceptional written, verbal, and visual content development skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proactive Mindset: \u0026lt;/strong\u0026gt;A self-starter who exercises sound judgment, takes initiative, solves problems creatively, and adapts quickly to changing needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Global Flexibility: \u0026lt;/strong\u0026gt;Comfortable collaborating with peers across global regions; ability to travel globally when required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":44551,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":109276}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8179676/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350314","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3603720,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350314,"updated_at":"2026-11-03T16:05:47-05:00","requisition_id":"R1956","title":"Senior Engineering Manager, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:05:47-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze - the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this experience shapes how marketers judge Braze as a whole. You will own a multi-year roadmap that balances continuous refinement from user feedback and research with foundational investment, raising the bar for front-end quality, consistency, and delivery speed across the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineering Manager, you will set the team\u0026#39;s engineering direction and processes, grow its engineers and technical leads, own hiring for the team, and partner closely with the Product Manager and Designer so that engineering effort lands on the outcomes that matter most to marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of delivering and evolving large, customer-facing web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical judgment in modern front-end stacks (React, TypeScript, design systems) and the ability to set direction and review architecture without needing to own every detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Product and Design, turning user research and customer feedback into a roadmap and holding the team to a high bar on usability and polish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm, patient, considerate, compassionate, supportive, and inspiring leader\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 - $320,335/annually, with an expected On Target Earnings (OTE) between $212,000 - $360,000/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350314/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350325","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3603720,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350325,"updated_at":"2026-11-03T16:05:52-05:00","requisition_id":"R1956","title":"Senior Engineering Manager, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:05:52-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze - the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this experience shapes how marketers judge Braze as a whole. You will own a multi-year roadmap that balances continuous refinement from user feedback and research with foundational investment, raising the bar for front-end quality, consistency, and delivery speed across the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineering Manager, you will set the team\u0026#39;s engineering direction and processes, grow its engineers and technical leads, own hiring for the team, and partner closely with the Product Manager and Designer so that engineering effort lands on the outcomes that matter most to marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of delivering and evolving large, customer-facing web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical judgment in modern front-end stacks (React, TypeScript, design systems) and the ability to set direction and review architecture without needing to own every detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Product and Design, turning user research and customer feedback into a roadmap and holding the team to a high bar on usability and polish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm, patient, considerate, compassionate, supportive, and inspiring leader\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA225,850-CA383,661/annually, with an expected On Target Earnings (OTE) between CA253,600-CA430,800/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350325/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350318","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3603720,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350318,"updated_at":"2026-11-03T16:05:50-05:00","requisition_id":"R1956","title":"Senior Engineering Manager, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:05:50-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze - the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this experience shapes how marketers judge Braze as a whole. You will own a multi-year roadmap that balances continuous refinement from user feedback and research with foundational investment, raising the bar for front-end quality, consistency, and delivery speed across the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineering Manager, you will set the team\u0026#39;s engineering direction and processes, grow its engineers and technical leads, own hiring for the team, and partner closely with the Product Manager and Designer so that engineering effort lands on the outcomes that matter most to marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of delivering and evolving large, customer-facing web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical judgment in modern front-end stacks (React, TypeScript, design systems) and the ability to set direction and review architecture without needing to own every detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Product and Design, turning user research and customer feedback into a roadmap and holding the team to a high bar on usability and polish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm, patient, considerate, compassionate, supportive, and inspiring leader\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 - $320,335/annually, with an expected On Target Earnings (OTE) between $212,000 - $360,000/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350318/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350316","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3603720,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350316,"updated_at":"2026-11-03T16:05:49-05:00","requisition_id":"R1956","title":"Senior Engineering Manager, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:05:49-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze - the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this experience shapes how marketers judge Braze as a whole. You will own a multi-year roadmap that balances continuous refinement from user feedback and research with foundational investment, raising the bar for front-end quality, consistency, and delivery speed across the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineering Manager, you will set the team\u0026#39;s engineering direction and processes, grow its engineers and technical leads, own hiring for the team, and partner closely with the Product Manager and Designer so that engineering effort lands on the outcomes that matter most to marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of delivering and evolving large, customer-facing web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical judgment in modern front-end stacks (React, TypeScript, design systems) and the ability to set direction and review architecture without needing to own every detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Product and Design, turning user research and customer feedback into a roadmap and holding the team to a high bar on usability and polish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm, patient, considerate, compassionate, supportive, and inspiring leader\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 - $320,335/annually, with an expected On Target Earnings (OTE) between $212,000 - $360,000/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350316/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8337115","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3603720,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8337115,"updated_at":"2026-11-03T16:05:46-05:00","requisition_id":"R1956","title":"Senior Engineering Manager, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:05:46-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze - the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this experience shapes how marketers judge Braze as a whole. You will own a multi-year roadmap that balances continuous refinement from user feedback and research with foundational investment, raising the bar for front-end quality, consistency, and delivery speed across the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineering Manager, you will set the team\u0026#39;s engineering direction and processes, grow its engineers and technical leads, own hiring for the team, and partner closely with the Product Manager and Designer so that engineering effort lands on the outcomes that matter most to marketers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of delivering and evolving large, customer-facing web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical judgment in modern front-end stacks (React, TypeScript, design systems) and the ability to set direction and review architecture without needing to own every detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Product and Design, turning user research and customer feedback into a roadmap and holding the team to a high bar on usability and polish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm, patient, considerate, compassionate, supportive, and inspiring leader\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 - $320,335/annually, with an expected On Target Earnings (OTE) between $212,000 - $360,000/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8337115/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039735","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039735,"updated_at":"2026-11-04T16:22:11-05:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Architecture and Design: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect should possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $248,000/year, with an expected On Target Earnings (OTE) between $207,000 and $310,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039735/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039727","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039727,"updated_at":"2026-11-04T16:21:45-05:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Architecture and Design: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect should possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $148,000 and $223,000/year, with an expected On Target Earnings (OTE) between $185,000 and $279,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039727/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039383","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039383,"updated_at":"2026-11-04T16:21:21-05:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Architecture and Design: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect should possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $236,000/year, with an expected On Target Earnings (OTE) between $197,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039383/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039731","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484625,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039731,"updated_at":"2026-11-04T16:21:57-05:00","requisition_id":"R1549","title":"Senior Lead Field Architect","company_name":"Braze","first_published":"2026-07-09T11:56:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Architecture and Design: Lead high-level \u0026quot;Future State\u0026quot; architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardization \u0026amp;amp; Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond baseline API and SDK proficiency, a Field Architect should possess:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Strategy \u0026amp;amp; Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $166,000 and $248,000/year, with an expected On Target Earnings (OTE) between $207,000 and $310,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039731/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8110018","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3501538,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8110018,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1622","title":"Senior Lead Systems Engineer","company_name":"Braze","first_published":"2026-08-05T16:34:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Lead Systems Engineer who\u0026#39;s passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you\u0026#39;ll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You\u0026#39;ll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond traditional system engineering. We\u0026#39;re looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You\u0026#39;ll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead initiatives that shape the future of enterprise technology at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Automation \u0026amp;amp; AI:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Integrations:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational IT \u0026amp;amp; Self-Service:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platform Architecture:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Platform Enablement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Developer Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Operational Excellence:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy \u0026amp;amp; Technical Leadership:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering background with experience building APIs, integrations, automation, or platform services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging AI, automation, and software engineering to solve operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by continuous improvement and thoughtful systems design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform, Infrastructure as Code, or cloud automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, message queues, or serverless technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal developer platforms or enterprise integration frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise technology environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$119,000 - CA$187,000/year, with an expected On Target Earnings (OTE) between CA$132,000 - CA$208,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8110018/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8109973","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501538,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8109973,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1622","title":"Senior Lead Systems Engineer","company_name":"Braze","first_published":"2026-08-05T16:34:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Lead Systems Engineer who\u0026#39;s passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you\u0026#39;ll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You\u0026#39;ll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond traditional system engineering. We\u0026#39;re looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You\u0026#39;ll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead initiatives that shape the future of enterprise technology at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Automation \u0026amp;amp; AI:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Integrations:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational IT \u0026amp;amp; Self-Service:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platform Architecture:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Platform Enablement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Developer Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Operational Excellence:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy \u0026amp;amp; Technical Leadership:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering background with experience building APIs, integrations, automation, or platform services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging AI, automation, and software engineering to solve operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by continuous improvement and thoughtful systems design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform, Infrastructure as Code, or cloud automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, message queues, or serverless technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal developer platforms or enterprise integration frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise technology environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8109973/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8082030","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501538,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8082030,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1622","title":"Senior Lead Systems Engineer, AI \u0026 Automation","company_name":"Braze","first_published":"2026-07-30T12:51:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Lead Systems Engineer who\u0026#39;s passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you\u0026#39;ll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You\u0026#39;ll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond traditional system engineering. We\u0026#39;re looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You\u0026#39;ll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead initiatives that shape the future of enterprise technology at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Automation \u0026amp;amp; AI:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Integrations:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational IT \u0026amp;amp; Self-Service:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platform Architecture:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Platform Enablement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Developer Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Operational Excellence:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy \u0026amp;amp; Technical Leadership:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering background with experience building APIs, integrations, automation, or platform services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging AI, automation, and software engineering to solve operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by continuous improvement and thoughtful systems design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform, Infrastructure as Code, or cloud automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, message queues, or serverless technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal developer platforms or enterprise integration frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise technology environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $182,000/year with an expected On Target Earnings (OTE) between $129,000 and $202,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8082030/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8109995","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3501538,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8109995,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1622","title":"Senior Lead Systems Engineer, AI \u0026 Automation","company_name":"Braze","first_published":"2026-08-05T16:34:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Lead Systems Engineer who\u0026#39;s passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you\u0026#39;ll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You\u0026#39;ll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond traditional system engineering. We\u0026#39;re looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You\u0026#39;ll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll lead initiatives that shape the future of enterprise technology at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Automation \u0026amp;amp; AI:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Integrations:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational IT \u0026amp;amp; Self-Service:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platform Architecture:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Platform Enablement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation \u0026amp;amp; Developer Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Governance \u0026amp;amp; Operational Excellence:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategy \u0026amp;amp; Technical Leadership:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering background with experience building APIs, integrations, automation, or platform services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging AI, automation, and software engineering to solve operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by continuous improvement and thoughtful systems design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform, Infrastructure as Code, or cloud automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, message queues, or serverless technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal developer platforms or enterprise integration frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise technology environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,000 and $164,000/year with an expected On Target Earnings (OTE) between $115,000 and $182,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8109995/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8331540","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"Denver"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8331540,"updated_at":"2026-11-04T12:02:55-05:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-10-28T14:03:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with or working at major cloud providers (AWS, Azure, GCP) or multinational technology enterprises on high-impact strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing strategic partners at a $1B+ revenue-generating organization, including joint investment frameworks, co-innovation, and milestone delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $143,250 and $224,250/year, with an expected On Target Earnings (OTE) between $191,000 and $299,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8331540/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8145903","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8145903,"updated_at":"2026-11-04T12:02:03-05:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-08-20T16:28:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with or working at major cloud providers (AWS, Azure, GCP) or multinational technology enterprises on high-impact strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing strategic partners at a $1B+ revenue-generating organization, including joint investment frameworks, co-innovation, and milestone delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,000 and $251,000/year, with an expected On Target Earnings (OTE) between $213,000 and $334,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8145903/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8115092","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8115092,"updated_at":"2026-11-04T12:01:00-05:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-08-19T15:34:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with or working at major cloud providers (AWS, Azure, GCP) or multinational technology enterprises on high-impact strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing strategic partners at a $1B+ revenue-generating organization, including joint investment frameworks, co-innovation, and milestone delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $168,000 and $264,000/year, with an expected On Target Earnings (OTE) between $224,000 and $352,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8115092/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8145908","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8145908,"updated_at":"2026-11-04T12:02:20-05:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-08-20T16:28:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with or working at major cloud providers (AWS, Azure, GCP) or multinational technology enterprises on high-impact strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing strategic partners at a $1B+ revenue-generating organization, including joint investment frameworks, co-innovation, and milestone delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $168,000 and $264,000/year, with an expected On Target Earnings (OTE) between $224,000 and $352,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8145908/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8329145","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"Seattle"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8329145,"updated_at":"2026-11-04T12:02:44-05:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-10-28T14:03:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with or working at major cloud providers (AWS, Azure, GCP) or multinational technology enterprises on high-impact strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing strategic partners at a $1B+ revenue-generating organization, including joint investment frameworks, co-innovation, and milestone delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $143,250 and $224,250/year, with an expected On Target Earnings (OTE) between $191,000 and $299,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8329145/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8145911","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3515041,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8145911,"updated_at":"2026-11-04T12:02:34-05:00","requisition_id":"R1672","title":"Senior Partner Account Director - Technology Partnerships - AWS","company_name":"Braze","first_published":"2026-08-20T16:28:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Partner Account Director, AWS, you will define and drive Braze\u0026#39;s global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages AWS, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role that requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact individual contributor role suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can take strategic initiatives from ideation through execution at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS\u0026#39;s AI/ML and data stack intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS\u0026#39;s preferred customer engagement platform partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience within the SaaS/technology ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of that with Partnerships experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with or working at major cloud providers (AWS, Azure, GCP) or multinational technology enterprises on high-impact strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing strategic partners at a $1B+ revenue-generating organization, including joint investment frameworks, co-innovation, and milestone delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience taking strategic projects from ideation through to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network within the AWS community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS\u0026#39;s AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across AWS\u0026#39;s scale and internal complexity — navigating multiple orgs (service teams, partner org, field) to get decisions made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $151,000 and $238,000/year, with an expected On Target Earnings (OTE) between $201,000 and $317,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151367,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8145911/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139640","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522710,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139640,"updated_at":"2026-11-04T13:51:33-05:00","requisition_id":"R1702","title":"Senior Partner Marketing Manager","company_name":"Braze","first_published":"2026-08-20T13:27:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager of Partner Marketing, you will be a critical player in shaping global partner marketing strategy, helping drive pipeline growth, expanding partner engagement, and bringing new program ideas to life. Reporting to the Director of Partner Marketing, this role will focus on executing integrated, multi-channel campaigns and events in collaboration with key strategic partners including agencies, global system integrators, technology partners, and cloud providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a passion for collaboration, strong project management skills, and a desire to innovate while staying grounded in delivering results. Your creativity, attention to detail, and ability to foster strong relationships with both our partners and cross-functional teams within Braze will be key to success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop global partner marketing strategy and plans for services and agency partners, aligned with Braze company objectives, partnership priorities, and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with partners to create and execute joint go-to-market campaigns including co-branded content, web and digital activations that generate new business pipeline and build brand visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute partner-related events, sponsorships, and partner activations at 3rd party industry conferences, ensuring high-quality experiences and measurable ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a partner champion and voice of our partners within Braze, working closely with global partnerships, marketing (field, industry, product, campaigns), global events, sales, and other internal teams to align messaging, campaign strategies, and program execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek out new ideas and opportunities to enhance partner engagement and improve marketing performance, bringing creativity and strategic thinking to the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report demand generation metrics and partner marketing campaign performance, providing insights and recommendations to optimize future investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to various markets and interface directly with partners, customers, and prospects to support lead generation efforts, including hands-on involvement in executing live programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budget and resources effectively to maximize ROI and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a proactive, growth mindset with the ability to take initiative and drive projects forward while effectively engaging and aligning partners and stakeholders along the way. You are always looking to learn and are seeking a role where you can make a significant impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years of experience in areas of marketing, with 4 years in partner marketing or alliance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a B2B SaaS company and/or at Braze’s key technology or agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pipeline generation strategy and implementation, working closely with Partners, Partner account leadership, Sales and Field Marketing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to establish and maintain long-term relationships with peers, partners, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities and working cross-departmentally to create unique solutions to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $196,000/year, with an expected On Target Earnings (OTE) between $146,000 and $229,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139640/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8144376","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522710,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8144376,"updated_at":"2026-11-04T13:52:23-05:00","requisition_id":"R1702","title":"Senior Partner Marketing Manager","company_name":"Braze","first_published":"2026-08-20T13:27:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager of Partner Marketing, you will be a critical player in shaping global partner marketing strategy, helping drive pipeline growth, expanding partner engagement, and bringing new program ideas to life. Reporting to the Director of Partner Marketing, this role will focus on executing integrated, multi-channel campaigns and events in collaboration with key strategic partners including agencies, global system integrators, technology partners, and cloud providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a passion for collaboration, strong project management skills, and a desire to innovate while staying grounded in delivering results. Your creativity, attention to detail, and ability to foster strong relationships with both our partners and cross-functional teams within Braze will be key to success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop global partner marketing strategy and plans for services and agency partners, aligned with Braze company objectives, partnership priorities, and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with partners to create and execute joint go-to-market campaigns including co-branded content, web and digital activations that generate new business pipeline and build brand visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute partner-related events, sponsorships, and partner activations at 3rd party industry conferences, ensuring high-quality experiences and measurable ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a partner champion and voice of our partners within Braze, working closely with global partnerships, marketing (field, industry, product, campaigns), global events, sales, and other internal teams to align messaging, campaign strategies, and program execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek out new ideas and opportunities to enhance partner engagement and improve marketing performance, bringing creativity and strategic thinking to the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report demand generation metrics and partner marketing campaign performance, providing insights and recommendations to optimize future investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to various markets and interface directly with partners, customers, and prospects to support lead generation efforts, including hands-on involvement in executing live programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budget and resources effectively to maximize ROI and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a proactive, growth mindset with the ability to take initiative and drive projects forward while effectively engaging and aligning partners and stakeholders along the way. You are always looking to learn and are seeking a role where you can make a significant impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years of experience in areas of marketing, with 4 years in partner marketing or alliance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a B2B SaaS company and/or at Braze’s key technology or agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pipeline generation strategy and implementation, working closely with Partners, Partner account leadership, Sales and Field Marketing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to establish and maintain long-term relationships with peers, partners, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities and working cross-departmentally to create unique solutions to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $196,000/year, with an expected On Target Earnings (OTE) between $146,000 and $229,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8144376/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8165281","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522710,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8165281,"updated_at":"2026-11-04T13:52:54-05:00","requisition_id":"R1702","title":"Senior Partner Marketing Manager","company_name":"Braze","first_published":"2026-08-28T17:41:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager of Partner Marketing, you will be a critical player in shaping global partner marketing strategy, helping drive pipeline growth, expanding partner engagement, and bringing new program ideas to life. Reporting to the Director of Partner Marketing, this role will focus on executing integrated, multi-channel campaigns and events in collaboration with key strategic partners including agencies, global system integrators, technology partners, and cloud providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a passion for collaboration, strong project management skills, and a desire to innovate while staying grounded in delivering results. Your creativity, attention to detail, and ability to foster strong relationships with both our partners and cross-functional teams within Braze will be key to success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop global partner marketing strategy and plans for services and agency partners, aligned with Braze company objectives, partnership priorities, and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with partners to create and execute joint go-to-market campaigns including co-branded content, web and digital activations that generate new business pipeline and build brand visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute partner-related events, sponsorships, and partner activations at 3rd party industry conferences, ensuring high-quality experiences and measurable ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a partner champion and voice of our partners within Braze, working closely with global partnerships, marketing (field, industry, product, campaigns), global events, sales, and other internal teams to align messaging, campaign strategies, and program execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek out new ideas and opportunities to enhance partner engagement and improve marketing performance, bringing creativity and strategic thinking to the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report demand generation metrics and partner marketing campaign performance, providing insights and recommendations to optimize future investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to various markets and interface directly with partners, customers, and prospects to support lead generation efforts, including hands-on involvement in executing live programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budget and resources effectively to maximize ROI and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a proactive, growth mindset with the ability to take initiative and drive projects forward while effectively engaging and aligning partners and stakeholders along the way. You are always looking to learn and are seeking a role where you can make a significant impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years of experience in areas of marketing, with 4 years in partner marketing or alliance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a B2B SaaS company and/or at Braze’s key technology or agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pipeline generation strategy and implementation, working closely with Partners, Partner account leadership, Sales and Field Marketing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to establish and maintain long-term relationships with peers, partners, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities and working cross-departmentally to create unique solutions to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $118,000 and $186,000/year, with an expected On Target Earnings (OTE) between $138,000 and $217,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8165281/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8139811","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3522710,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8139811,"updated_at":"2026-11-04T13:51:56-05:00","requisition_id":"R1702","title":"Senior Partner Marketing Manager","company_name":"Braze","first_published":"2026-08-20T13:27:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager of Partner Marketing, you will be a critical player in shaping global partner marketing strategy, helping drive pipeline growth, expanding partner engagement, and bringing new program ideas to life. Reporting to the Director of Partner Marketing, this role will focus on executing integrated, multi-channel campaigns and events in collaboration with key strategic partners including agencies, global system integrators, technology partners, and cloud providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a passion for collaboration, strong project management skills, and a desire to innovate while staying grounded in delivering results. Your creativity, attention to detail, and ability to foster strong relationships with both our partners and cross-functional teams within Braze will be key to success in this role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop global partner marketing strategy and plans for services and agency partners, aligned with Braze company objectives, partnership priorities, and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with partners to create and execute joint go-to-market campaigns including co-branded content, web and digital activations that generate new business pipeline and build brand visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute partner-related events, sponsorships, and partner activations at 3rd party industry conferences, ensuring high-quality experiences and measurable ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a partner champion and voice of our partners within Braze, working closely with global partnerships, marketing (field, industry, product, campaigns), global events, sales, and other internal teams to align messaging, campaign strategies, and program execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek out new ideas and opportunities to enhance partner engagement and improve marketing performance, bringing creativity and strategic thinking to the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report demand generation metrics and partner marketing campaign performance, providing insights and recommendations to optimize future investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to various markets and interface directly with partners, customers, and prospects to support lead generation efforts, including hands-on involvement in executing live programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budget and resources effectively to maximize ROI and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a proactive, growth mindset with the ability to take initiative and drive projects forward while effectively engaging and aligning partners and stakeholders along the way. You are always looking to learn and are seeking a role where you can make a significant impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years of experience in areas of marketing, with 4 years in partner marketing or alliance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a B2B SaaS company and/or at Braze’s key technology or agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pipeline generation strategy and implementation, working closely with Partners, Partner account leadership, Sales and Field Marketing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills to establish and maintain long-term relationships with peers, partners, customers, prospects, and influencers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with the ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to juggle multiple, demanding tasks simultaneously and with accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High aptitude for looking at problems as opportunities and working cross-departmentally to create unique solutions to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,000 and $176,000/year, with an expected On Target Earnings (OTE) between $131,000 and $206,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8139811/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8246027","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3567795,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8246027,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1872","title":"Senior Platform Software Engineer I","company_name":"Braze","first_published":"2026-10-09T04:57:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The In-Memory Databases \u0026amp;amp; Observability team provides the foundational infrastructure and tools that keep Braze fast, reliable, and observable. Valkey sits at the heart of Braze: every message we send flows through it and our fleet serves around 36 million operations per second while holding terabytes of data in memory. We operate Valkey, Memcached, and Elasticsearch, along with the observability stack (Prometheus, Thanos, and related tooling) that gives engineering teams visibility into their services. These systems handle enormous volumes of traffic and have a direct impact on the reliability of the Braze platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Platform Software Engineer, you\u0026#39;ll write code and run infrastructure at scale. You\u0026#39;ll build the automation, tooling, and services that make these systems reliable, efficient, and easy for other engineers to use.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and operate Redis/Valkey, Memcached, Elasticsearch and Observability systems on Kubernetes with a focus on reliability, performance and cost efficiency at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write the software that manages these systems: Kubernetes operators, automation, CLIs, and self-serve tooling that replace manual operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve Braze\u0026#39;s observability platform, including metrics collection, long-term storage, alerting, and dashboards, so teams can detect and diagnose issues early\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead capacity planning, upgrades, and migrations for large, stateful systems with minimal customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering teams across Braze to improve how they use these systems, from data modeling and access patterns to query performance and monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate complex production issues across the stack and turn what you learn into durable fixes and better tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the team\u0026#39;s on-call rotation and help improve runbooks and write tooling that would help incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document your designs and decisions clearly for a global team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software engineering, platform engineering, or SRE, with a strong record of writing production code (not only operating systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience running stateful, distributed systems in production at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of Kubernetes and infrastructure-as-code (Terraform, Pulumi) and comfort building on top of them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in at least one general-purpose language such as Go, Python, or Ruby. We care more about design judgment than language choice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems mindset: you think about interfaces, failure modes, and edge cases, and you debug methodically when things break\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong problem-solving mindset and a track record of working with other teams to untangle complex engineering problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear written and verbal communication, and comfort collaborating across time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bias toward fixing what\u0026#39;s broken instead of working around it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NICE TO HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with Redis/Valkey, Elasticsearch, or similar systems, including performance tuning, replication, and failure handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with OpenTelemetry and observability tools such as Prometheus, Thanos, Grafana, or Datadog\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kafka or other streaming systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building developer-facing tooling or Kubernetes operators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thoughtful approach to using AI tools in your own engineering workflow\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8246027/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8039381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3484624,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8039381,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1550","title":"Senior Platform Software Engineer II","company_name":"Braze","first_published":"2026-07-01T16:27:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Software Engineers (PSWEs) are responsible for building, maintaining, and evolving our internal infrastructure as a service platform. Platform engineers are software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in moving expertise in deploying and operating infrastructure from people to software –whether it be database provisioning and upgrades, Kafka topic management, or some more specific interest in high-scale data or distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team helps to improve infrastructure reliability via automation and services. It empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 8.5 billion monthly active users across our customers, collecting hundreds of billions of data points each month and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more.\u0026amp;nbsp; As a Platform Software Engineer at Braze, you will collaborate with your team and consumer engineering teams to build and continuously improve the infrastructure as a service platform that every other team at Braze depends on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze’s engineering teams on:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Defining and implementing IaaS productions that will help them build and deploy quicker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make monitoring and alerting alerts on symptoms and not on outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that Braze meets our strict enterprise-grade SLAs with customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Braze’s embedded frameworks that enable large-scale distributed processings\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute trillions of jobs per day across a globally distributed platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Braze’s internal Infrastructure as a Service platform (IaaS):\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop, implement, and maintain the software services that provide custom infrastructure services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce operational pain and improve the day-to-day workflow of Braze’s engineering teams by building automation into our IaaS platform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Manage incidents:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your on-call shift to prevent incidents from ever happening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an urge to collaborate, document, and deliver quickly\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating across the global remote teams, often working asynchronously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document everything so you don\u0026#39;t need to learn the same thing (or plan the same work) twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering fast to delight our customers–\u0026lt;em\u0026gt;even internal ones\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Have an enthusiastic, go-for-it attitude. When you see something broken, you can\u0026#39;t help but fix it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a desire to solve everyday challenges facing software engineers and automate their toil away\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an excellent ability to manage multiple tasks and expectations at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in working on large-scale API-driven systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in application and systems observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in building/automating Kubernetes-based operators/custom resources\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $250,909/year with an expected On Target Earnings (OTE) between $172,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8039381/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8223381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1093,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3553608,"location":{"name":"Vancouver"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8223381,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1827","title":"Senior Product Designer, Data","company_name":"Braze","first_published":"2026-09-22T11:35:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Team Overview:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll join Braze\u0026#39;s Data Division, the product group responsible for all of Braze\u0026#39;s data products, and help shape the future of how customers model, send, and manage data on our platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The team\u0026#39;s mission is to make sure Braze customers can seamlessly model, send, and manage all the data they need to execute their campaigns and Canvases effectively across the entire engagement stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your work will directly impact how customers integrate with and send information to Braze, spanning areas like the user data model, custom attributes and events, data ingestion, and catalog data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Through research, you\u0026#39;ll identify and prioritize the highest-impact problems to solve, designing experiences that make Braze\u0026#39;s data model easy to manage, trustworthy, and flexible enough to power sophisticated customer engagement strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Responsibilities:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and design high-impact features as well as refine the user experience for projects related to improving how customers integrate with and send information to Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design experiences that allow marketers to implement cross-channel, digital experiences and quickly launch their customer engagement strategies without needing heavy engineering lift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product managers, UX researchers, product analysts, technical writers, engineers, and fellow product designers to deliver solutions that make Braze an easier and more enjoyable product to work with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct user research and usability testing to validate design decisions, working directly with Braze customers to understand their campaign creation workflows and identify opportunities to reduce complexity while increasing capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create high-fidelity prototypes and detailed interaction specifications that communicate design intent to engineering teams, ensuring seamless implementation of features that perform reliably at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and evolve Braze\u0026#39;s design system, establishing patterns and components that support consistent experiences across messaging and orchestration features while accommodating the unique needs of workflow-based interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think systemically about how individual features connect across the broader Braze platform, designing solutions that work harmoniously with existing tools while preparing for future product evolution and customer growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present design concepts and rationale to cross-functional stakeholders and leadership, to influence the roadmap, building alignment around user experience priorities and advocating for design decisions that balance user needs with business objectives and technical constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of product design experience with a strong foundation in designing complex digital products. You have demonstrated experience working within established design systems and understand how to balance consistency with innovation when designing for enterprise software environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You approach design challenges with a systems mindset, naturally thinking about how individual features connect to create cohesive user experiences. You\u0026#39;re comfortable navigating technical complexity and enjoy collaborating with engineers to understand implementation constraints and possibilities, often proposing creative solutions that are both user-friendly and technically feasible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your design process is grounded in user research and evidence-based decision making. You instinctively seek to understand the \u0026quot;why\u0026quot; behind user behaviors and business requirements, using research insights to inform design decisions and measure the success of your solutions against real user outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at cross-functional collaboration, building strong relationships with product managers, engineers, researchers, and other designers. You operate as a strategic partner, influencing roadmaps and clearly communicating design concepts through visual artifacts and verbal storytelling, helping diverse stakeholders understand user needs and design rationale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate strong craft skills across interaction design, visual design, and prototyping, with particular strength in creating detailed, thoughtful interfaces that handle complex information and workflows elegantly. You understand the importance of micro-interactions and information hierarchy in creating intuitive user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re organized and detail-oriented, maintaining comprehensive design documentation and ensuring smooth handoffs to engineering teams. You\u0026#39;re comfortable working in ambiguous problem spaces and can break complex challenges into manageable design problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your portfolio showcases experience designing for complex applications or workflow tools, with clear examples of how your design decisions improved user outcomes and business metrics. You can articulate your design process, the constraints you worked within, and the impact of your solutions on both users and business goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BONUS IF YOU HAVE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience designing marketing automation, customer engagement, or campaign management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in enterprise SaaS products, particularly those serving marketing or business operations teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing integration or data-mapping experiences for technical or semi-technical audiences, such as developers or technical marketers configuring custom data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with how data flows between systems (APIs, webhooks, data pipelines) and enough comfort reading code or technical documentation to collaborate closely with engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in agile development environments with cross-functional product teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong fluency with AI tools for prototyping and exploring design concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$133,100 - CA$208,600/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$147,900 - CA$231,800/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8223381/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8211012","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1093,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3553608,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8211012,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1827","title":"Senior Product Designer, Data","company_name":"Braze","first_published":"2026-09-22T11:35:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Team Overview:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll join Braze\u0026#39;s Data Division, the product group responsible for all of Braze\u0026#39;s data products, and help shape the future of how customers model, send, and manage data on our platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The team\u0026#39;s mission is to make sure Braze customers can seamlessly model, send, and manage all the data they need to execute their campaigns and Canvases effectively across the entire engagement stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your work will directly impact how customers integrate with and send information to Braze, spanning areas like the user data model, custom attributes and events, data ingestion, and catalog data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Through research, you\u0026#39;ll identify and prioritize the highest-impact problems to solve, designing experiences that make Braze\u0026#39;s data model easy to manage, trustworthy, and flexible enough to power sophisticated customer engagement strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Responsibilities:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and design high-impact features as well as refine the user experience for projects related to improving how customers integrate with and send information to Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design experiences that allow marketers to implement cross-channel, digital experiences and quickly launch their customer engagement strategies without needing heavy engineering lift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product managers, UX researchers, product analysts, technical writers, engineers, and fellow product designers to deliver solutions that make Braze an easier and more enjoyable product to work with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct user research and usability testing to validate design decisions, working directly with Braze customers to understand their campaign creation workflows and identify opportunities to reduce complexity while increasing capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create high-fidelity prototypes and detailed interaction specifications that communicate design intent to engineering teams, ensuring seamless implementation of features that perform reliably at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and evolve Braze\u0026#39;s design system, establishing patterns and components that support consistent experiences across messaging and orchestration features while accommodating the unique needs of workflow-based interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think systemically about how individual features connect across the broader Braze platform, designing solutions that work harmoniously with existing tools while preparing for future product evolution and customer growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present design concepts and rationale to cross-functional stakeholders and leadership, to influence the roadmap, building alignment around user experience priorities and advocating for design decisions that balance user needs with business objectives and technical constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of product design experience with a strong foundation in designing complex digital products. You have demonstrated experience working within established design systems and understand how to balance consistency with innovation when designing for enterprise software environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You approach design challenges with a systems mindset, naturally thinking about how individual features connect to create cohesive user experiences. You\u0026#39;re comfortable navigating technical complexity and enjoy collaborating with engineers to understand implementation constraints and possibilities, often proposing creative solutions that are both user-friendly and technically feasible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your design process is grounded in user research and evidence-based decision making. You instinctively seek to understand the \u0026quot;why\u0026quot; behind user behaviors and business requirements, using research insights to inform design decisions and measure the success of your solutions against real user outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at cross-functional collaboration, building strong relationships with product managers, engineers, researchers, and other designers. You operate as a strategic partner, influencing roadmaps and clearly communicating design concepts through visual artifacts and verbal storytelling, helping diverse stakeholders understand user needs and design rationale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate strong craft skills across interaction design, visual design, and prototyping, with particular strength in creating detailed, thoughtful interfaces that handle complex information and workflows elegantly. You understand the importance of micro-interactions and information hierarchy in creating intuitive user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re organized and detail-oriented, maintaining comprehensive design documentation and ensuring smooth handoffs to engineering teams. You\u0026#39;re comfortable working in ambiguous problem spaces and can break complex challenges into manageable design problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your portfolio showcases experience designing for complex applications or workflow tools, with clear examples of how your design decisions improved user outcomes and business metrics. You can articulate your design process, the constraints you worked within, and the impact of your solutions on both users and business goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BONUS IF YOU HAVE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience designing marketing automation, customer engagement, or campaign management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in enterprise SaaS products, particularly those serving marketing or business operations teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing integration or data-mapping experiences for technical or semi-technical audiences, such as developers or technical marketers configuring custom data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with how data flows between systems (APIs, webhooks, data pipelines) and enough comfort reading code or technical documentation to collaborate closely with engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in agile development environments with cross-functional product teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong fluency with AI tools for prototyping and exploring design concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$133,100 - CA$208,600/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$147,900 - CA$231,800/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":88438,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8211012/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8173850","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537576,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8173850,"updated_at":"2026-11-03T13:40:40-05:00","requisition_id":"R1769","title":"Senior Sales Operations Analyst","company_name":"Braze","first_published":"2026-09-08T16:39:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Sales Operations Analyst, you will be a key partner to our AMER sales leadership team to help support long-term growth. This role blends hands-on execution with a strategic lens. You will be responsible for maintaining the data and processes the region runs on today, while bringing data-driven recommendations to the table on how we should scale our processes and build the team to support continued growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Territory, Quota \u0026amp;amp; Capacity Planning\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead our annual territory carve for AMER, getting into the weeds of the underlying data to ensure accuracy and equitability, and bringing clear, data-driven recommendations on how we should structure territories to drive focus while giving reps a realistic path to hit their targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build capacity models that translate growth targets into recommended headcount, territory coverage, and quota scenarios for leadership to evaluate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Scaling Our Processes\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring data-driven recommendations for how our sales processes need to evolve as the region and company grow, identifying bottlenecks before they slow the business down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our Business Systems team to scope and prioritize Salesforce flows and automations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously evaluate where manual, one-off, or tribal-knowledge processes need to become documented and repeatable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Reporting Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design dashboards (Tableau, Looker, Salesforce, Clari) that give leadership real time visibility into performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze sales data, KPIs, and trends to surface insights on what is working and what isn’t, and provide recommendations on where leaders should focus their attention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership on forecasting cadences and keep forecast data clean, current, and trustworthy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Process Improvement\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to use AI tools to automate manual Sales Ops workflows, such as data analysis and process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-driven workflows to improve efficiency across the broader sales team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in a quantitative or business-oriented field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years\u0026lt;/strong\u0026gt; of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically savvy, with a solid understanding of how Salesforce flows and automations work and a sense for the art of the possible; you won\u0026#39;t be building these yourself, but you\u0026#39;ll partner closely with our Business Systems team to scope, prioritize, and validate the right builds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Sales tech stack tools such as \u0026lt;strong\u0026gt;Clay\u0026lt;/strong\u0026gt;, ZoomInfo, Clari, Gong, or Fullcast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Sheets and BI tools such as Tableau or Looker, with experience building dashboards from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to speed up analysis, data cleaning, and reporting, and curious about where AI can remove manual work from Sales Ops processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem solving skills, with the attention to detail to get into the data and make data driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management skills; able to present data and findings to senior sales leaders clearly and concisely, and to build trust quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative, solutions oriented thinker who is energized by ambiguous problems that don\u0026#39;t have an existing answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive self starter who takes initiative without waiting to be asked.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,000 and $132,000/year, with an expected On Target Earnings (OTE) between $95,000 and $136,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8173850/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8187014","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537576,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8187014,"updated_at":"2026-11-03T13:41:34-05:00","requisition_id":"R1769","title":"Senior Sales Operations Analyst","company_name":"Braze","first_published":"2026-09-08T16:39:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Sales Operations Analyst, you will be a key partner to our AMER sales leadership team to help support long-term growth. This role blends hands-on execution with a strategic lens. You will be responsible for maintaining the data and processes the region runs on today, while bringing data-driven recommendations to the table on how we should scale our processes and build the team to support continued growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Territory, Quota \u0026amp;amp; Capacity Planning\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead our annual territory carve for AMER, getting into the weeds of the underlying data to ensure accuracy and equitability, and bringing clear, data-driven recommendations on how we should structure territories to drive focus while giving reps a realistic path to hit their targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build capacity models that translate growth targets into recommended headcount, territory coverage, and quota scenarios for leadership to evaluate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Scaling Our Processes\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring data-driven recommendations for how our sales processes need to evolve as the region and company grow, identifying bottlenecks before they slow the business down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our Business Systems team to scope and prioritize Salesforce flows and automations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously evaluate where manual, one-off, or tribal-knowledge processes need to become documented and repeatable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Reporting Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design dashboards (Tableau, Looker, Salesforce, Clari) that give leadership real time visibility into performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze sales data, KPIs, and trends to surface insights on what is working and what isn’t, and provide recommendations on where leaders should focus their attention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Leadership on forecasting cadences and keep forecast data clean, current, and trustworthy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Process Improvement\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to use AI tools to automate manual Sales Ops workflows, such as data analysis and process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-driven workflows to improve efficiency across the broader sales team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in a quantitative or business-oriented field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years\u0026lt;/strong\u0026gt; of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically savvy, with a solid understanding of how Salesforce flows and automations work and a sense for the art of the possible; you won\u0026#39;t be building these yourself, but you\u0026#39;ll partner closely with our Business Systems team to scope, prioritize, and validate the right builds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Sales tech stack tools such as \u0026lt;strong\u0026gt;Clay\u0026lt;/strong\u0026gt;, ZoomInfo, Clari, Gong, or Fullcast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Sheets and BI tools such as Tableau or Looker, with experience building dashboards from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to speed up analysis, data cleaning, and reporting, and curious about where AI can remove manual work from Sales Ops processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem solving skills, with the attention to detail to get into the data and make data driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management skills; able to present data and findings to senior sales leaders clearly and concisely, and to build trust quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative, solutions oriented thinker who is energized by ambiguous problems that don\u0026#39;t have an existing answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive self starter who takes initiative without waiting to be asked.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $125,000/year, with an expected On Target Earnings (OTE) between $90,000 and $129,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151364,"name":"GTM Operations","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8187014/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8077454","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077454,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their devices, and our work locations. You\u0026#39;ll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your day-to-day spans threat and malware investigations, SaaS security, AI security,\u0026amp;nbsp; architecture review, MDM, communications management, and vulnerability remediation. You\u0026#39;ll secure communications, support compliance efforts, and automate wherever it reduces toil. You\u0026#39;ll work both independently and cross-functionally, and you\u0026#39;ll mentor junior engineers on security fundamentals. You’ll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and operate security solutions that protect Braze\u0026#39;s employees, devices, and infrastructure, scaling them as the organization grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining corporate MDM on macbooks, and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in scripting and light coding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and respond to malware, social engineering, and phishing independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement,\u0026amp;nbsp; Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Forensics experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with being a foundational security engineer and/or building a new security team ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8077454/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7963381","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3457433,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7963381,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1418","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-05-29T11:56:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their devices, and our work locations. This is a specialist level opportunity where you’ll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role allows for collaboration with technical stakeholders to further expand upon DLP, Integration \u0026amp;amp; 3rd party Saas application review, Shadow AI, MDM, and vulnerability remediation. Take charge of securing communications, facilitating compliance, and deploying automation. You\u0026#39;ll operate both independently and collaboratively to implement protective systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and operate enterprise security controls across endpoints (macOS-heavy), identity and access management, network, and email\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the Data Loss Prevention program end to end: policy design, classification alignment, tuning, and incident triage across endpoint, network, and cloud\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct security reviews of third-party SaaS applications, covering architecture, data flows, authentication and authorization, and contractual security requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand SIEM coverage for the corporate environment by building detections, improving alert quality, and automating ingestion, triage, and reporting via SOAR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the security decision-maker on internal product and system deployments, and ensure teams build in line with defined security policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in Malware and Internal investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining corporate MDM on macbooks, and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate current and emerging tooling, recommend improvements, and maintain documentation for the policies and procedures you own\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and partner with Security and Engineering to respond to critical incidents and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solid experience in Security Engineering with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience securing macOS fleets, IAM platforms, proxy solutions, email, and corporate networks, both independently and with an EDR platform (e.g., CrowdStrike)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct end-to-end security reviews of SaaS applications, Data access and movement,\u0026amp;nbsp; Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running or substantially contributing to a DLP program, having created custom reporting, search, and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience performing third-party/SaaS security reviews and in-depth technical architectural assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable acting as the technical authority on a team and communicating clearly with non-security stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advance English Proficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI security\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Research shows that some candidates hesitate to apply unless they meet every qualification. If you’re excited about this role but your experience doesn’t line up perfectly, we encourage you to apply anyway!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7963381/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8083534","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8083534,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-24T11:16:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their devices, and our work locations. You\u0026#39;ll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your day-to-day spans threat and malware investigations, SaaS security, AI security,\u0026amp;nbsp; architecture review, MDM, communications management, and vulnerability remediation. You\u0026#39;ll secure communications, support compliance efforts, and automate wherever it reduces toil. You\u0026#39;ll work both independently and cross-functionally, and you\u0026#39;ll mentor junior engineers on security fundamentals. You’ll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and operate security solutions that protect Braze\u0026#39;s employees, devices, and infrastructure, scaling them as the organization grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining corporate MDM on macbooks, and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in scripting and light coding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and respond to malware, social engineering, and phishing independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement,\u0026amp;nbsp; Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Forensics experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with being a foundational security engineer and/or building a new security team ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$133,000 - CA$209,000/year, with an expected On Target Earnings (OTE) between CA$148,000 - CA$232,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8083534/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8077456","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077456,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their devices, and our work locations. You\u0026#39;ll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your day-to-day spans threat and malware investigations, SaaS security, AI security,\u0026amp;nbsp; architecture review, MDM, communications management, and vulnerability remediation. You\u0026#39;ll secure communications, support compliance efforts, and automate wherever it reduces toil. You\u0026#39;ll work both independently and cross-functionally, and you\u0026#39;ll mentor junior engineers on security fundamentals. You’ll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and operate security solutions that protect Braze\u0026#39;s employees, devices, and infrastructure, scaling them as the organization grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining corporate MDM on macbooks, and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in scripting and light coding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and respond to malware, social engineering, and phishing independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement,\u0026amp;nbsp; Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Forensics experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with being a foundational security engineer and/or building a new security team ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8077456/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8077458","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8077458,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their devices, and our work locations. You\u0026#39;ll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your day-to-day spans threat and malware investigations, SaaS security, AI security,\u0026amp;nbsp; architecture review, MDM, communications management, and vulnerability remediation. You\u0026#39;ll secure communications, support compliance efforts, and automate wherever it reduces toil. You\u0026#39;ll work both independently and cross-functionally, and you\u0026#39;ll mentor junior engineers on security fundamentals. You’ll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and operate security solutions that protect Braze\u0026#39;s employees, devices, and infrastructure, scaling them as the organization grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining corporate MDM on macbooks, and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in scripting and light coding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and respond to malware, social engineering, and phishing independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement,\u0026amp;nbsp; Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Forensics experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with being a foundational security engineer and/or building a new security team ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8077458/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8071700","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3497264,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8071700,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1590","title":"Senior Security Engineer, Enterprise Security","company_name":"Braze","first_published":"2026-07-21T13:23:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer on the Enterprise Security team, you\u0026#39;ll protect Braze employees, their devices, and our work locations. You\u0026#39;ll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your day-to-day spans threat and malware investigations, SaaS security, AI security,\u0026amp;nbsp; architecture review, MDM, communications management, and vulnerability remediation. You\u0026#39;ll secure communications, support compliance efforts, and automate wherever it reduces toil. You\u0026#39;ll work both independently and cross-functionally, and you\u0026#39;ll mentor junior engineers on security fundamentals. You’ll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior team member, you\u0026#39;ll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and operate security solutions that protect Braze\u0026#39;s employees, devices, and infrastructure, scaling them as the organization grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining corporate MDM on macbooks, and mobile devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in scripting and light coding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and respond to malware, social engineering, and phishing independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is a key decision maker regarding internal product and system deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement,\u0026amp;nbsp; Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Forensics experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud security experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Security Certifications that delve deeper than high level concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with being a foundational security engineer and/or building a new security team ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8071700/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8140264","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Boston"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8140264,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-08-18T16:53:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8140264/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8140267","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Atlanta"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8140267,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-08-18T16:53:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8140267/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8153924","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8153924,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-08-24T12:06:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$153,000 - CA$240,500/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$170,000 - CA$267,300/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8153924/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8084145","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084145,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8084145/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8084144","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084144,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8084144/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8080170","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8080170,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8080170/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8084146","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3500638,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8084146,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1616","title":"Senior Security Engineer II","company_name":"Braze","first_published":"2026-07-24T15:36:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure — large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We\u0026#39;re looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don\u0026#39;t yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You\u0026#39;ll go especially deep across three areas — secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security — and you\u0026#39;ll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Set the technical direction (leadership \u0026amp;amp; standards):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on — turning point-in-time fixes into durable, org-wide patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional security initiatives end to end — scope, timeline, stakeholders, and delivery — guiding technical debates to a decision and owning the result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Secure architecture \u0026amp;amp; threat modeling:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering — making it a repeatable, scalable practice rather than a one-off exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Detection engineering, incident response \u0026amp;amp; automation:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP — and codify what you learn into standard IR playbooks and preventative controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow — scanning, triage, prioritization, and remediation — for cloud assets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kubernetes \u0026amp;amp; platform security:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the security of our self-managed Kubernetes environments — control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you — through mentorship, review, and the standards you set — and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle — what you tried, what broke, and what you\u0026#39;d do differently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;THE FEW HARD PREREQUISITES:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are the genuinely pass/fail requirements:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years owning cloud security in production — on-call for it, not adjacent to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You read and write code (Python, TF)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8084146/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8114074","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3514681,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8114074,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1665","title":"Senior Site Reliability Engineer I","company_name":"Braze","first_published":"2026-09-04T14:53:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;container\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;model-response-message-contentr_88b6bb22002ce817\u0026quot; class=\u0026quot;markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color stronger tutor-markdown-rendering\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more.\u0026amp;nbsp; As a Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Braze’s engineering teams on:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make monitoring and alerting alerts on symptoms and not on outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that Braze meets our strict enterprise-grade SLAs with customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Braze’s internal platform infrastructure:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create Infrastructure as code using\u0026amp;nbsp; Chef, Terraform, and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Manage incidents:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your on-call shift to prevent incidents from ever happening\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of experience as a Software, DevOps, or Site Reliability Engineer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an urge to collaborate, document, and deliver quickly\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating across the global remote teams, often working asynchronously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document everything so you don\u0026#39;t need to learn the same thing (or plan the same work) twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering fast to delight our customers - even internal ones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Have an enthusiastic, go-for-it attitude. When you see something broken, you can\u0026#39;t help but fix it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a desire to solve everyday challenges facing software engineers and automate their toil away\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an excellent ability to manage multiple tasks and expectations at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know your way around Linux and Unix Shell\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong programming skills - Ruby and/or Go preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p id=\u0026quot;p-rc_13f21c7522af404f-93\u0026quot; data-path-to-node=\u0026quot;7,12,0\u0026quot;\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8114074/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8226604","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560306,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8226604,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1853","title":"Senior Software Engineer I","company_name":"Braze","first_published":"2026-09-23T13:20:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your past experiences, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads by example. Excellent at mentoring engineers. Makes your colleagues better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and organizational skills and experience working in a highly collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kafka at scale, or comparable technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience working with distributed systems and/or microservices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve worked with Java, Kotlin, Confluent, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_1mT5xdRAKS\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;140,400\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; and $232,200/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $156,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8226604/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8226918","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560306,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8226918,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1853","title":"Senior Software Engineer I","company_name":"Braze","first_published":"2026-09-23T13:20:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your past experiences, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads by example. Excellent at mentoring engineers. Makes your colleagues better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and organizational skills and experience working in a highly collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kafka at scale, or comparable technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience working with distributed systems and/or microservices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve worked with Java, Kotlin, Confluent, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_1mT5xdRAKS\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;140,400\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; and $232,200/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $156,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8226918/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8226922","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560306,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8226922,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1853","title":"Senior Software Engineer I","company_name":"Braze","first_published":"2026-09-23T13:20:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your past experiences, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads by example. Excellent at mentoring engineers. Makes your colleagues better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and organizational skills and experience working in a highly collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kafka at scale, or comparable technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience working with distributed systems and/or microservices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve worked with Java, Kotlin, Confluent, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$167,682 - CA$277,431/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$186,400 - CA$308,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8226922/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8226920","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560306,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8226920,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1853","title":"Senior Software Engineer I","company_name":"Braze","first_published":"2026-09-23T13:20:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your past experiences, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads by example. Excellent at mentoring engineers. Makes your colleagues better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and organizational skills and experience working in a highly collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kafka at scale, or comparable technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience working with distributed systems and/or microservices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve worked with Java, Kotlin, Confluent, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_1mT5xdRAKS\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;140,400\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; and $232,200/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $156,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8226920/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8226919","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3560306,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8226919,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1853","title":"Senior Software Engineer I","company_name":"Braze","first_published":"2026-09-23T13:20:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your past experiences, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads by example. Excellent at mentoring engineers. Makes your colleagues better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with great communication and organizational skills and experience working in a highly collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kafka at scale, or comparable technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience working with distributed systems and/or microservices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you’ve worked with Java, Kotlin, Confluent, or React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_1mT5xdRAKS\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;140,400\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; and $232,200/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $156,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8226919/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8207903","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3552443,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8207903,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1821","title":"Senior Software Engineer I","company_name":"Braze","first_published":"2026-09-17T10:02:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The\u0026amp;nbsp;Frontend Infrastructure \u0026amp;amp; Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze’s product standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers through code review, pairing, technical guidance, and clear communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing the framework used to build our marketing message editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enabling our in-app AI harness to create, modify, and test messages in our Drag-and-Drop message editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migrating the navigation and routing layer to a fully React-based system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extending the design system with semantic tokens and supporting a product rebrand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building type-safe scaffolding and API tooling for frontend development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advancing accessibility, localization, and consistency across product experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend build, packaging, and code generation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly skilled in modern frontend development, especially TypeScript and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building reusable frontend systems, components, tools, or infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care deeply about user experience, accessibility, performance, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in a large frontend codebase with many stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building design systems or component libraries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with frontend testing frameworks such as Cypress or Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with code generation, linting, codemods, or other developer tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with internationalization, localization, or accessibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8207903/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8247538","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3568434,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8247538,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1875","title":"Senior Software Engineer I, Core Objects","company_name":"Braze","first_published":"2026-10-02T13:42:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core data objects are at the base of Braze\u0026#39;s product offering and power our industry-leading customer engagement tool. The Core Objects team owns our customers\u0026#39; most valuable data structures — the foundation that enables them to use Braze most effectively and implement their most innovative strategies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Fullstack Engineer to help us tackle significant engineering challenges, such as: extending our high-scale ingestion pipeline to ingest new and advanced data objects, optimizing performance and cost, and owning a complex backend system that enables our entire product offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll take on a variety of challenges as we set out to build new exciting projects in extending and building our Core Objects systems and features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills and will have worked in a team environment before\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with one or more of Ruby, Ruby on Rails, React, Go, SQL, and NoSQL databases, distributed systems, API design/monitoring/best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year, with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8247538/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8214281","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3554938,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8214281,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1835","title":"Senior Software Engineer I, Email","company_name":"Braze","first_published":"2026-09-23T11:22:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Software Engineer to join our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an engineer on the team, you will work with your teammates to build out new features, improve performance, and provide guidance on key architectural decisions. You will have the opportunity to tackle significant engineering challenges, such as architecting new iterations of critical components for our systems and optimizing our systems for resilience as they scale. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self starter with great communication and organizational skills and will have worked in a team environment before\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Ruby, Go, TypeScript or JavaScript; MongoDB or Postgres; Ruby on Rails or React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year, with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8214281/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8226558","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3554938,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8226558,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1835","title":"Senior Software Engineer I, Email","company_name":"Braze","first_published":"2026-09-23T11:28:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Software Engineer to join our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an engineer on the team, you will work with your teammates to build out new features, improve performance, and provide guidance on key architectural decisions. You will have the opportunity to tackle significant engineering challenges, such as architecting new iterations of critical components for our systems and optimizing our systems for resilience as they scale. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self starter with great communication and organizational skills and will have worked in a team environment before\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Ruby, Go, TypeScript or JavaScript; MongoDB or Postgres; Ruby on Rails or React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$153,815 and CA$277,431/year, with an expected On Target Earnings (OTE) between CA$172,000 and CA$308,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8226558/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8214372","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3554938,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8214372,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1835","title":"Senior Software Engineer I, Email","company_name":"Braze","first_published":"2026-09-23T11:22:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Software Engineer to join our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an engineer on the team, you will work with your teammates to build out new features, improve performance, and provide guidance on key architectural decisions. You will have the opportunity to tackle significant engineering challenges, such as architecting new iterations of critical components for our systems and optimizing our systems for resilience as they scale. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self starter with great communication and organizational skills and will have worked in a team environment before\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Ruby, Go, TypeScript or JavaScript; MongoDB or Postgres; Ruby on Rails or React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year, with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8214372/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8214370","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3554938,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8214370,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1835","title":"Senior Software Engineer I, Email","company_name":"Braze","first_published":"2026-09-23T11:22:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Software Engineer to join our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an engineer on the team, you will work with your teammates to build out new features, improve performance, and provide guidance on key architectural decisions. You will have the opportunity to tackle significant engineering challenges, such as architecting new iterations of critical components for our systems and optimizing our systems for resilience as they scale. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self starter with great communication and organizational skills and will have worked in a team environment before\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Ruby, Go, TypeScript or JavaScript; MongoDB or Postgres; Ruby on Rails or React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year, with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8214370/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8214368","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3554938,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8214368,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1835","title":"Senior Software Engineer I, Email","company_name":"Braze","first_published":"2026-09-23T11:22:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Software Engineer to join our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize \u0026amp;amp; send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an engineer on the team, you will work with your teammates to build out new features, improve performance, and provide guidance on key architectural decisions. You will have the opportunity to tackle significant engineering challenges, such as architecting new iterations of critical components for our systems and optimizing our systems for resilience as they scale. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self starter with great communication and organizational skills and will have worked in a team environment before\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Ruby, Go, TypeScript or JavaScript; MongoDB or Postgres; Ruby on Rails or React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year, with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8214368/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/7947577","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3451814,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":7947577,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1404","title":"Senior Software Engineer II, BrazeAI Operator","company_name":"Braze","first_published":"2026-05-26T17:18:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze’s product is the control center for thousands of the world’s most sophisticated marketing teams. The BrazeAI Operator is a chat assistant embedded in the frontend of the product. It uses agentic AI to help marketers do their work more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team owns the agentic runtime that powers Operator, including tool orchestration, prompt engineering, streaming transport, integrations with LLM providers, integrations with Braze features, and integrations with third-party vendors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team also owns Braze’s headless agentic solutions: Braze MCP and Operator Connect, which gives MCP users the full power of Operator from the agent of their choice.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer on the BrazeAI Operator team, you will build AI-powered product experiences that are reliable, useful, and deeply integrated into the Braze product. You will lead important technical projects, design systems that make agentic behavior safe and observable, and help define what excellent AI assistance looks like for sophisticated marketing teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered product experiences using TypeScript, React, and LLM provider APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the agentic tool runtime that lets BrazeAI Operator take actions inside the product on behalf of users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build integrations between Operator and core Braze product surfaces, third-party vendors, and AI model providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the reliability, observability, and safety of LLM-backed systems, including streaming responses, error handling, evaluation, and rollout controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the scalability and observability of our headless agentic solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects from ambiguous product or technical goals through implementation, launch, and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other engineers through technical design, code review, and clear engineering practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work on the team includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building the agentic tool runtime for Operator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing a streaming architecture for real-time AI responses and product notifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating with LLM providers such as Gemini, OpenAI, Anthropic, and AWS Bedrock\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating Operator with the entirety of Braze’s product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building AI-assisted authoring, search, validation, and support experiences inside the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building headless access to Operator\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Parts of our stack with which you will work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MCP (Model Context Protocol)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM provider APIs: Gemini, OpenAI, Anthropic, AWS Bedrock\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time transports: web sockets, server-sent events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cypress, Jest, RSpec\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solid track of software engineering experience with a strong track record of technical impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are strong in modern frontend development and comfortable working across the stack into backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience building production systems that integrate with AI/ML models, LLM APIs, or other complex external services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care about reliability, observability, safety, and user trust in AI-powered products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working in ambiguous problem spaces where product behavior, technical architecture, and model capabilities all shape the solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus experience\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with prompt engineering, LLM evaluation, or agentic system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems, streaming protocols, or event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building MCP servers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails and/or Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with MongoDB, Redis, Kubernetes, or Datadog\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with browser automation (e.g., Playwright)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/7947577/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8232097","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1093,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3562295,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8232097,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1856","title":"Senior Software Engineer II, Data Lakehouse","company_name":"Braze","first_published":"2026-09-25T10:27:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer to grow our Data Lakehouse team’s capacity for impact. The Data Lakehouse team provides the foundational infrastructure and tools that enable teams across the company to store, query, and analyze data at petabyte scale. This includes managing an incredible amount of event data across data platforms like Snowflake, ClickHouse, and Databricks: tens of billions of rows are inserted daily, shared with internal teams, and shared with external customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in an agile team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with Ruby on Rails, Python, React, Snowflake, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for incrementally delivering high-quality software which delights customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$186,838 and CA$334,740/year, with an expected On Target Earnings (OTE) between CA$205,600 and CA$366,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8232097/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8290011","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3585188,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8290011,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1912","title":"Senior Software Engineer II, Decisioning Studio Integrations Team","company_name":"Braze","first_published":"2026-10-21T15:44:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer II to join the Decisioning Studio Integrations team building BrazeAI Decisioning Studio™. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers. Our team owns both. We ingest enterprise customer data of any schema and at a very large scale from warehouses, engagement platforms and other enterprise systems. We also deliver the recommendations from our RL pipelines across email, SMS, push, in-app and other channels. These are high-impact, customer-facing features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build integrations with cloud data warehouses, customer engagement platforms and other enterprise systems, for both data ingestion and activation orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build ingestion pipelines that handle every way customers send data, including batch pulls, file drops, APIs and streaming, and accept arbitrary schemas without letting bad data reach our models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures and never send twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design for multi-region deployment and compliance requirements, including data residency and PII handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your systems in production. Instrument them with Datadog, take part in the on-call rotation, and take incidents all the way to the root cause\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with data scientists, ML engineers and product managers to turn integration requirements into reusable platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and raise the bar for code quality, testing and design review\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of backend engineering experience building and operating distributed systems in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of technical leadership: owning complex projects end to end, making architecture decisions and setting direction for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills and partial failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong grasp of event-driven architecture and reliability patterns: message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with cloud infrastructure (GCP preferred) and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI coding assistants, and the judgment to know when they help and when they don\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who works well with engineering, data science and product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who finds problems and works around obstacles without waiting for direction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with cloud data warehouses such as BigQuery, Snowflake or Redshift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud or Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-region systems under data residency and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running ML systems in production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year, with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8290011/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8290020","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3585188,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8290020,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1912","title":"Senior Software Engineer II, Decisioning Studio Integrations Team","company_name":"Braze","first_published":"2026-10-21T15:44:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer II to join the Decisioning Studio Integrations team building BrazeAI Decisioning Studio™. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers. Our team owns both. We ingest enterprise customer data of any schema and at a very large scale from warehouses, engagement platforms and other enterprise systems. We also deliver the recommendations from our RL pipelines across email, SMS, push, in-app and other channels. These are high-impact, customer-facing features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build integrations with cloud data warehouses, customer engagement platforms and other enterprise systems, for both data ingestion and activation orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build ingestion pipelines that handle every way customers send data, including batch pulls, file drops, APIs and streaming, and accept arbitrary schemas without letting bad data reach our models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures and never send twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design for multi-region deployment and compliance requirements, including data residency and PII handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your systems in production. Instrument them with Datadog, take part in the on-call rotation, and take incidents all the way to the root cause\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with data scientists, ML engineers and product managers to turn integration requirements into reusable platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and raise the bar for code quality, testing and design review\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of backend engineering experience building and operating distributed systems in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of technical leadership: owning complex projects end to end, making architecture decisions and setting direction for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills and partial failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong grasp of event-driven architecture and reliability patterns: message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with cloud infrastructure (GCP preferred) and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI coding assistants, and the judgment to know when they help and when they don\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who works well with engineering, data science and product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who finds problems and works around obstacles without waiting for direction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with cloud data warehouses such as BigQuery, Snowflake or Redshift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud or Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-region systems under data residency and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running ML systems in production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year, with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8290020/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8290016","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3585188,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8290016,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1912","title":"Senior Software Engineer II, Decisioning Studio Integrations Team","company_name":"Braze","first_published":"2026-10-21T15:44:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer II to join the Decisioning Studio Integrations team building BrazeAI Decisioning Studio™. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers. Our team owns both. We ingest enterprise customer data of any schema and at a very large scale from warehouses, engagement platforms and other enterprise systems. We also deliver the recommendations from our RL pipelines across email, SMS, push, in-app and other channels. These are high-impact, customer-facing features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build integrations with cloud data warehouses, customer engagement platforms and other enterprise systems, for both data ingestion and activation orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build ingestion pipelines that handle every way customers send data, including batch pulls, file drops, APIs and streaming, and accept arbitrary schemas without letting bad data reach our models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures and never send twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design for multi-region deployment and compliance requirements, including data residency and PII handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your systems in production. Instrument them with Datadog, take part in the on-call rotation, and take incidents all the way to the root cause\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with data scientists, ML engineers and product managers to turn integration requirements into reusable platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and raise the bar for code quality, testing and design review\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of backend engineering experience building and operating distributed systems in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of technical leadership: owning complex projects end to end, making architecture decisions and setting direction for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills and partial failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong grasp of event-driven architecture and reliability patterns: message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with cloud infrastructure (GCP preferred) and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI coding assistants, and the judgment to know when they help and when they don\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who works well with engineering, data science and product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who finds problems and works around obstacles without waiting for direction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with cloud data warehouses such as BigQuery, Snowflake or Redshift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud or Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-region systems under data residency and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running ML systems in production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year, with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8290016/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8289921","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3585188,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8289921,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1912","title":"Senior Software Engineer II, Decisioning Studio Integrations Team","company_name":"Braze","first_published":"2026-10-21T15:44:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer II to join the Decisioning Studio Integrations team building BrazeAI Decisioning Studio™. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers. Our team owns both. We ingest enterprise customer data of any schema and at a very large scale from warehouses, engagement platforms and other enterprise systems. We also deliver the recommendations from our RL pipelines across email, SMS, push, in-app and other channels. These are high-impact, customer-facing features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build integrations with cloud data warehouses, customer engagement platforms and other enterprise systems, for both data ingestion and activation orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build ingestion pipelines that handle every way customers send data, including batch pulls, file drops, APIs and streaming, and accept arbitrary schemas without letting bad data reach our models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures and never send twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design for multi-region deployment and compliance requirements, including data residency and PII handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your systems in production. Instrument them with Datadog, take part in the on-call rotation, and take incidents all the way to the root cause\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with data scientists, ML engineers and product managers to turn integration requirements into reusable platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and raise the bar for code quality, testing and design review\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of backend engineering experience building and operating distributed systems in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of technical leadership: owning complex projects end to end, making architecture decisions and setting direction for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills and partial failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong grasp of event-driven architecture and reliability patterns: message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with cloud infrastructure (GCP preferred) and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI coding assistants, and the judgment to know when they help and when they don\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who works well with engineering, data science and product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who finds problems and works around obstacles without waiting for direction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with cloud data warehouses such as BigQuery, Snowflake or Redshift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud or Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-region systems under data residency and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running ML systems in production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year, with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8289921/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8290003","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3585188,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8290003,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1912","title":"Senior Software Engineer II, Decisioning Studio Integrations Team","company_name":"Braze","first_published":"2026-10-21T15:44:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer II to join the Decisioning Studio Integrations team building BrazeAI Decisioning Studio™. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers. Our team owns both. We ingest enterprise customer data of any schema and at a very large scale from warehouses, engagement platforms and other enterprise systems. We also deliver the recommendations from our RL pipelines across email, SMS, push, in-app and other channels. These are high-impact, customer-facing features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build integrations with cloud data warehouses, customer engagement platforms and other enterprise systems, for both data ingestion and activation orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build ingestion pipelines that handle every way customers send data, including batch pulls, file drops, APIs and streaming, and accept arbitrary schemas without letting bad data reach our models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures and never send twice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design for multi-region deployment and compliance requirements, including data residency and PII handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your systems in production. Instrument them with Datadog, take part in the on-call rotation, and take incidents all the way to the root cause\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with data scientists, ML engineers and product managers to turn integration requirements into reusable platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and raise the bar for code quality, testing and design review\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of backend engineering experience building and operating distributed systems in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of technical leadership: owning complex projects end to end, making architecture decisions and setting direction for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills and partial failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong grasp of event-driven architecture and reliability patterns: message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with cloud infrastructure (GCP preferred) and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI coding assistants, and the judgment to know when they help and when they don\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who works well with engineering, data science and product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who finds problems and works around obstacles without waiting for direction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with cloud data warehouses such as BigQuery, Snowflake or Redshift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud or Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-region systems under data residency and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running ML systems in production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$186,838 and CA$334,740/year, with an expected On Target Earnings (OTE) between CA$205,600 and CA$366,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8290003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8191274","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3544662,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8191274,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1800","title":"Senior Software Engineer I, Product Partnerships","company_name":"Braze","first_published":"2026-09-15T11:28:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze\u0026#39;s open and flexible customer engagement platform is designed to seamlessly integrate with the technologies our clients rely on to create impactful customer experiences. Our Product Partnerships team is essential in building a secure and efficient integration platform with a diverse range of partners across various domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A key focus of this team is leading Braze\u0026#39;s e-commerce initiative, particularly through our robust integration with Shopify. This integration enables the synchronization of vast amounts of data between Shopify\u0026#39;s e-commerce platform and Braze, empowering our clients to leverage real-time insights and deliver personalized interactions that drive customer engagement and loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of large-scale projects, from expanding our e-commerce offerings to optimizing the performance and resiliency of our complex backend systems that power integrations like Shopify\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a driving force behind our most critical initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the future of our integration platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and code high-impact, foundational features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the team\u0026#39;s technical and product strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by example, mentoring other engineers and ensuring the work of the team is maximally effective\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an experienced technical leader who epitomizes ownership and is passionate about driving both product and technology forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid track record of full-stack development experience, you have a strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a self-starter with excellent communication and organizational skills, and you thrive in a collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of tackling ambiguous and complex problems and delivering high-quality solutions with minimal oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You view your impact as more than just your code output; you are a critical contributor to design and architecture reviews, and you are passionate about mentoring your peers to elevate the entire team\u0026#39;s performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have professional experience in Ruby, Ruby on Rails, React, SQL, and NoSQL databases, distributed systems, API design/monitoring/best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building software at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8191274/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8264842","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3566662,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8264842,"updated_at":"2026-11-03T13:51:20-05:00","requisition_id":"R1865","title":"Senior Solutions Consultant","company_name":"Braze","first_published":"2026-10-08T11:58:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is looking to hire a Senior Solutions Consultant for our Media, Entertainment, Gaming and Sports (MEGS) segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the MEGS vertical, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought\u0026amp;nbsp; leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our [Office] office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 and $160,000/year, with an expected On Target Earnings (OTE) between $144,000 and $204,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8264842/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8264838","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3566662,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8264838,"updated_at":"2026-11-03T13:49:55-05:00","requisition_id":"R1865","title":"Senior Solutions Consultant","company_name":"Braze","first_published":"2026-10-08T11:58:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Braze is looking to hire a Senior Solutions Consultant for our Media, Entertainment, Gaming and Sports (MEGS) segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the MEGS vertical, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought\u0026amp;nbsp; leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our [Office] office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 and $160,000/year, with an expected On Target Earnings (OTE) between $144,000 and $204,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8264838/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8264821","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3566662,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8264821,"updated_at":"2026-11-03T13:50:13-05:00","requisition_id":"R1865","title":"Senior Solutions Consultant","company_name":"Braze","first_published":"2026-10-08T11:58:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Senior Solutions Consultant for our Media, Entertainment, Gaming and Sports (MEGS) segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the MEGS vertical, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought\u0026amp;nbsp; leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our [Office] office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $144,000/year, with an expected On Target Earnings (OTE) between $130,000 and $184,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8264821/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8243022","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3566662,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8243022,"updated_at":"2026-11-03T13:50:39-05:00","requisition_id":"R1865","title":"Senior Solutions Consultant","company_name":"Braze","first_published":"2026-10-08T11:58:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Senior Solutions Consultant for our Media, Entertainment, Gaming and Sports (MEGS) segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the MEGS vertical, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought\u0026amp;nbsp; leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our [Office] office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $97,000 and $152,000/year, with an expected On Target Earnings (OTE) between $137,000 and $194,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8243022/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8246096","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3567820,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8246096,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1869","title":"Senior Solutions Consultant","company_name":"Braze","first_published":"2026-10-02T10:07:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone your skills as a Pre-Sales Engineer, Solution Engineer, technical Solutions Consultant, Solution Architect, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture design, and more.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will require some travel to client locations, at most 40% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough. You help others around you be better, while improving yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of three or more of the following:\u0026amp;nbsp; SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8246096/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8173613","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537463,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8173613,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1768","title":"Senior Staff Monetization and Pricing Strategist","company_name":"Braze","first_published":"2026-09-15T12:34:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Senior Staff Monetization and Pricing Strategist, you will play a critical role in shaping the pricing strategy for our B2B SaaS offerings. As an individual contributor, will analyze market trends, customer needs, and competitive positioning to develop pricing models and packaging strategies that maximize revenue and enhance customer value. This role requires a strategic thinker with a strong analytical background and a deep understanding of the SaaS (MarTech preferred but not required) landscape. Also needs to be able to work cross functionally with finance, accounting, legal, product, marketing, operations, and go to market teams to ensure smooth releases of pricing updates and monetization strategies. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will report to the Vice President, Market Strategy. This role will be hybrid for either the New York or San Francisco Office.\u0026amp;nbsp; \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pricing Strategy Development:\u0026lt;/strong\u0026gt; Design and implement pricing strategies that align with business objectives and market demands, ensuring competitiveness and profitability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Analysis:\u0026lt;/strong\u0026gt; Conduct thorough market research and competitive analysis to identify trends, opportunities, and potential threats in the MarTech space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Insights:\u0026lt;/strong\u0026gt; Collaborate with cross-functional teams, including Sales, Marketing, and Customer Success, to gather insights on customer needs and preferences, informing pricing and packaging decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Forecasting:\u0026lt;/strong\u0026gt; Develop revenue models and forecasts based on pricing strategies, market conditions, and customer behavior to support financial planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Packaging Optimization:\u0026lt;/strong\u0026gt; Create and optimize product packages that enhance customer value and drive adoption, ensuring clarity and simplicity in offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Collaboration:\u0026lt;/strong\u0026gt; Work closely with product management, sales, finance, legal and marketing teams to ensure alignment on pricing strategies and effective communication to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Monitoring:\u0026lt;/strong\u0026gt; Establish KPIs to measure the effectiveness of pricing and packaging strategies, and make data-driven recommendations for adjustments as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership:\u0026lt;/strong\u0026gt; Stay informed on industry trends, best practices, and emerging technologies in the MarTech space to drive innovation in pricing and packaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence: \u0026lt;/strong\u0026gt;Institutionalize strategic frameworks, guidelines, and best practices to ensure operational consistency, scalability, and continuous improvement across the monetization function and key cross-functional partners; drive process improvements based on direct and indirect feedback from executives, internal team, and cross functional partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In your first 90 days: you understand our current pricing and packaging architecture and the reasoning behind it, you\u0026#39;ve built working relationships across your core partners — Finance, Product, Engineering, GTM, and Marketing, and you\u0026#39;ve identified where the biggest monetization opportunities and risks sit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In your first 6 months: you\u0026#39;re driving a meaningful piece of the monetization roadmap end to end, and you\u0026#39;ve taken at least one pricing or packaging change from analysis through cross-functional launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In your first year: executives come to you as the source of truth on how your portfolio generates revenue, and the frameworks you\u0026#39;ve put in place have made monetization decisions faster and more consistent across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in pricing, monetization, packaging, or revenue strategy, with substantial time spent executing in-house at a B2B SaaS company, not only advising on it. A consulting or pricing-firm background is a real asset; we\u0026#39;re looking for people who have since taken that thinking into an operating role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B with Enterprise Customers (2000+ employees)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and financial modeling ability. You can build the model yourself, and you\u0026#39;re comfortable working through product analytics partners to get the data behind it. You don\u0026#39;t need to build the dashboard, but you know exactly what to ask for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of pricing and packaging changes you took to market, and evidence of what they did. We\u0026#39;re more interested in decisions you own than frameworks you\u0026#39;re familiar with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational rigor. You bring structure to ambiguous, multi-team work and can drive it to completion across organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive communication. You can distill complex commercial tradeoffs into a clear recommendation with senior stakeholders across Finance, Product, and Go-to-Market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: hands-on experience monetizing AI products, usage- or consumption-based models, or a track record of standing up pricing and monetization from the ground up across multiple early-stage companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent practical experience. MBA welcome, not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $248,000/year, with an expected On Target Earnings (OTE) between $184,000 and $288,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8173613/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8192072","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3537463,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8192072,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1768","title":"Senior Staff Monetization and Pricing Strategist","company_name":"Braze","first_published":"2026-09-15T12:34:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Senior Staff Monetization and Pricing Strategist, you will play a critical role in shaping the pricing strategy for our B2B SaaS offerings. As an individual contributor, will analyze market trends, customer needs, and competitive positioning to develop pricing models and packaging strategies that maximize revenue and enhance customer value. This role requires a strategic thinker with a strong analytical background and a deep understanding of the SaaS (MarTech preferred but not required) landscape. Also needs to be able to work cross functionally with finance, accounting, legal, product, marketing, operations, and go to market teams to ensure smooth releases of pricing updates and monetization strategies. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will report to the Vice President, Market Strategy. This role will be hybrid for either the New York or San Francisco Office.\u0026amp;nbsp; \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pricing Strategy Development:\u0026lt;/strong\u0026gt; Design and implement pricing strategies that align with business objectives and market demands, ensuring competitiveness and profitability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Analysis:\u0026lt;/strong\u0026gt; Conduct thorough market research and competitive analysis to identify trends, opportunities, and potential threats in the MarTech space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Insights:\u0026lt;/strong\u0026gt; Collaborate with cross-functional teams, including Sales, Marketing, and Customer Success, to gather insights on customer needs and preferences, informing pricing and packaging decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Forecasting:\u0026lt;/strong\u0026gt; Develop revenue models and forecasts based on pricing strategies, market conditions, and customer behavior to support financial planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Packaging Optimization:\u0026lt;/strong\u0026gt; Create and optimize product packages that enhance customer value and drive adoption, ensuring clarity and simplicity in offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Collaboration:\u0026lt;/strong\u0026gt; Work closely with product management, sales, finance, legal and marketing teams to ensure alignment on pricing strategies and effective communication to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Monitoring:\u0026lt;/strong\u0026gt; Establish KPIs to measure the effectiveness of pricing and packaging strategies, and make data-driven recommendations for adjustments as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership:\u0026lt;/strong\u0026gt; Stay informed on industry trends, best practices, and emerging technologies in the MarTech space to drive innovation in pricing and packaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence: \u0026lt;/strong\u0026gt;Institutionalize strategic frameworks, guidelines, and best practices to ensure operational consistency, scalability, and continuous improvement across the monetization function and key cross-functional partners; drive process improvements based on direct and indirect feedback from executives, internal team, and cross functional partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In your first 90 days: you understand our current pricing and packaging architecture and the reasoning behind it, you\u0026#39;ve built working relationships across your core partners — Finance, Product, Engineering, GTM, and Marketing, and you\u0026#39;ve identified where the biggest monetization opportunities and risks sit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In your first 6 months: you\u0026#39;re driving a meaningful piece of the monetization roadmap end to end, and you\u0026#39;ve taken at least one pricing or packaging change from analysis through cross-functional launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In your first year: executives come to you as the source of truth on how your portfolio generates revenue, and the frameworks you\u0026#39;ve put in place have made monetization decisions faster and more consistent across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in pricing, monetization, packaging, or revenue strategy, with substantial time spent executing in-house at a B2B SaaS company, not only advising on it. A consulting or pricing-firm background is a real asset; we\u0026#39;re looking for people who have since taken that thinking into an operating role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B with Enterprise Customers (2000+ employees)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and financial modeling ability. You can build the model yourself, and you\u0026#39;re comfortable working through product analytics partners to get the data behind it. You don\u0026#39;t need to build the dashboard, but you know exactly what to ask for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of pricing and packaging changes you took to market, and evidence of what they did. We\u0026#39;re more interested in decisions you own than frameworks you\u0026#39;re familiar with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational rigor. You bring structure to ambiguous, multi-team work and can drive it to completion across organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive communication. You can distill complex commercial tradeoffs into a clear recommendation with senior stakeholders across Finance, Product, and Go-to-Market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: hands-on experience monetizing AI products, usage- or consumption-based models, or a track record of standing up pricing and monetization from the ground up across multiple early-stage companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent practical experience. MBA welcome, not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $248,000/year, with an expected On Target Earnings (OTE) between $184,000 and $288,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":49103,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8192072/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8304449","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3575136,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8304449,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1886","title":"Senior Technical Architect","company_name":"Braze","first_published":"2026-10-20T16:57:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Expert Services team is seeking a \u0026lt;strong\u0026gt;Senior Technical Architect\u0026lt;/strong\u0026gt; to own project delivery and technical solutioning across a portfolio of customer projects. Depending on what each engagement calls for, you\u0026#39;ll lead end to end delivery, take on deep technical architecture and integration work, or both, so customers get the right blend of program management and technical depth for their specific needs. This individual will work under Braze\u0026#39;s Expert Services department as someone who can move naturally between delivery and technical ownership cohesively, rather than desire to stay in a single lane.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work alongside Account Executives, Customer Success Managers, Delivery Managers, and Technical Architects to ensure customers achieve rapid time to value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the execution of customer implementation engagements end to end, from onboarding through go live, and serve as the deep technical resource designing integrations and solutions, depending on what a given engagement needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement technical solutions, including SDK and API integrations, while managing timeline, scope, and stakeholder alignment for a project.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with customer stakeholders, from senior staff to Braze end users, to understand business and technical goals and build credible relationships across the account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor progress and proactively resolve roadblocks, whether they are project risks or technical blockers, to keep engagements on time and technically sound.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the technical conduit between Braze and the customer\u0026#39;s product and engineering teams, translating requirements into actionable technical plans when technical ownership is called for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document stakeholder roles, technical requirements, and integration details to support a smooth handoff to the Customer Success Manager team after project completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with the customer\u0026#39;s agencies and third parties to keep external partners aligned with the project\u0026#39;s goals and timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive early adoption, set KPIs and success metrics, and apply best practices that help customers realize fast time to value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer use cases to product development, and stay current on Braze\u0026#39;s platform capabilities, including technical enablement such as Decisioning Studio training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually improve delivery and technical processes, and deliver enablement training and workshops tailored to each customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the organizational and communication discipline expected of a Delivery Manager alongside the technical depth expected of a Technical Architect, since either can be called on depending on the project you\u0026#39;re staffed to.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built your career at the intersection of people and technology, comfortably managing a project timeline one day and getting hands-on with an integration the next.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated interest or hands on experience with technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Analytics, or programming (HTML, etc.), sufficient to own SDK/API integration workstreams directly rather than only coordinate them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and reliable, with a continuous improvement mindset and the discipline to keep project tracking consistently up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and creative problem solving skills, comfortable diagnosing both project and technical issues and driving them to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural collaborator who can manage conflicting priorities, motivate stakeholders, and thrive in a fast paced, cross functional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening and verbal communication skills, able to explain technical concepts clearly to both technical and non-technical audiences via video calls, workshops, and written communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI tools to accelerate workstreams and improve efficiency in day to day work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 to 5 years in a similar customer facing role, preferably in implementations, technical consulting, or customer success, with a track record spanning both project delivery and hands-on technical work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills paired with genuine technical depth in APIs, SDKs, or related integration work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $128,000/year, with an expected On Target Earnings (OTE) between $106,000 and $151,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8304449/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8264729","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3576026,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8264729,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1888","title":"Senior Technical Architect","company_name":"Braze","first_published":"2026-10-16T09:29:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Expert Services team is seeking a \u0026lt;strong\u0026gt;Senior Technical Architect\u0026lt;/strong\u0026gt; to own project delivery and technical solutioning across a portfolio of customer projects. Depending on what each engagement calls for, you\u0026#39;ll lead end to end delivery, take on deep technical architecture and integration work, or both, so customers get the right blend of program management and technical depth for their specific needs. This individual will work under Braze\u0026#39;s Expert Services department as someone who can move naturally between delivery and technical ownership cohesively, rather than desire to stay in a single lane.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work alongside Account Executives, Customer Success Managers, Delivery Managers, and Technical Architects to ensure customers achieve rapid time to value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the execution of customer implementation engagements end to end, from onboarding through go live, and serve as the deep technical resource designing integrations and solutions, depending on what a given engagement needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement technical solutions, including SDK and API integrations, while managing timeline, scope, and stakeholder alignment for a project.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with customer stakeholders, from senior staff to Braze end users, to understand business and technical goals and build credible relationships across the account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor progress and proactively resolve roadblocks, whether they are project risks or technical blockers, to keep engagements on time and technically sound.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the technical conduit between Braze and the customer\u0026#39;s product and engineering teams, translating requirements into actionable technical plans when technical ownership is called for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document stakeholder roles, technical requirements, and integration details to support a smooth handoff to the Customer Success Manager team after project completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with the customer\u0026#39;s agencies and third parties to keep external partners aligned with the project\u0026#39;s goals and timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive early adoption, set KPIs and success metrics, and apply best practices that help customers realize fast time to value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer use cases to product development, and stay current on Braze\u0026#39;s platform capabilities, including technical enablement such as Decisioning Studio training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually improve delivery and technical processes, and deliver enablement training and workshops tailored to each customer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain the organizational and communication discipline expected of a Delivery Manager alongside the technical depth expected of a Technical Architect, since either can be called on depending on the project you\u0026#39;re staffed to.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built your career at the intersection of people and technology, comfortably managing a project timeline one day and getting hands-on with an integration the next.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated interest or hands on experience with technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Analytics, or programming (HTML, etc.), sufficient to own SDK/API integration workstreams directly rather than only coordinate them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and reliable, with a continuous improvement mindset and the discipline to keep project tracking consistently up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and creative problem solving skills, comfortable diagnosing both project and technical issues and driving them to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural collaborator who can manage conflicting priorities, motivate stakeholders, and thrive in a fast paced, cross functional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening and verbal communication skills, able to explain technical concepts clearly to both technical and non-technical audiences via video calls, workshops, and written communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI tools to accelerate workstreams and improve efficiency in day to day work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 to 5 years in a similar customer facing role, preferably in implementations, technical consulting, or customer success, with a track record spanning both project delivery and hands-on technical work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills paired with genuine technical depth in APIs, SDKs, or related integration work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8264729/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8304484","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3575136,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8304484,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1886","title":"Senior Technical Architect","company_name":"Braze","first_published":"2026-10-20T16:57:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Expert Services team is seeking a \u0026lt;strong\u0026gt;Senior Technical Architect\u0026lt;/strong\u0026gt; to own project delivery and technical solutioning across a portfolio of customer projects. Depending on what each engagement calls for, you\u0026#39;ll lead end to end delivery, take on deep technical architecture and integration work, or both, so customers get the right blend of program management and technical depth for their specific needs. This individual will work under Braze\u0026#39;s Expert Services department as someone who can move naturally between delivery and technical ownership cohesively, rather than desire to stay in a single lane.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work alongside Account Executives, Customer Success Managers, Delivery Managers, and Technical Architects to ensure customers achieve rapid time to value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the execution of customer implementation engagements end to end, from onboarding through go live, and serve as the deep technical resource designing integrations and solutions, depending on what a given engagement needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement technical solutions, including SDK and API integrations, while managing timeline, scope, and stakeholder alignment for a project.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with customer stakeholders, from senior staff to Braze end users, to understand business and technical goals and build credible relationships across the account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor progress and proactively resolve roadblocks, whether they are project risks or technical blockers, to keep engagements on time and technically sound.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the technical conduit between Braze and the customer\u0026#39;s product and engineering teams, translating requirements into actionable technical plans when technical ownership is called for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document stakeholder roles, technical requirements, and integration details to support a smooth handoff to the Customer Success Manager team after project completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with the customer\u0026#39;s agencies and third parties to keep external partners aligned with the project\u0026#39;s goals and timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive early adoption, set KPIs and success metrics, and apply best practices that help customers realize fast time to value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer use cases to product development, and stay current on Braze\u0026#39;s platform capabilities, including technical enablement such as Decisioning Studio training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually improve delivery and technical processes, and deliver enablement training and workshops tailored to each customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the organizational and communication discipline expected of a Delivery Manager alongside the technical depth expected of a Technical Architect, since either can be called on depending on the project you\u0026#39;re staffed to.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built your career at the intersection of people and technology, comfortably managing a project timeline one day and getting hands-on with an integration the next.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated interest or hands on experience with technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Analytics, or programming (HTML, etc.), sufficient to own SDK/API integration workstreams directly rather than only coordinate them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and reliable, with a continuous improvement mindset and the discipline to keep project tracking consistently up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and creative problem solving skills, comfortable diagnosing both project and technical issues and driving them to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural collaborator who can manage conflicting priorities, motivate stakeholders, and thrive in a fast paced, cross functional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening and verbal communication skills, able to explain technical concepts clearly to both technical and non-technical audiences via video calls, workshops, and written communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI tools to accelerate workstreams and improve efficiency in day to day work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 to 5 years in a similar customer facing role, preferably in implementations, technical consulting, or customer success, with a track record spanning both project delivery and hands-on technical work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills paired with genuine technical depth in APIs, SDKs, or related integration work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,000 and $135,000/year, with an expected On Target Earnings (OTE) between $111,000 and $159,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8304484/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8304482","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3575136,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8304482,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1886","title":"Senior Technical Architect","company_name":"Braze","first_published":"2026-10-20T16:57:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Expert Services team is seeking a \u0026lt;strong\u0026gt;Senior Technical Architect\u0026lt;/strong\u0026gt; to own project delivery and technical solutioning across a portfolio of customer projects. Depending on what each engagement calls for, you\u0026#39;ll lead end to end delivery, take on deep technical architecture and integration work, or both, so customers get the right blend of program management and technical depth for their specific needs. This individual will work under Braze\u0026#39;s Expert Services department as someone who can move naturally between delivery and technical ownership cohesively, rather than desire to stay in a single lane.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work alongside Account Executives, Customer Success Managers, Delivery Managers, and Technical Architects to ensure customers achieve rapid time to value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the execution of customer implementation engagements end to end, from onboarding through go live, and serve as the deep technical resource designing integrations and solutions, depending on what a given engagement needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement technical solutions, including SDK and API integrations, while managing timeline, scope, and stakeholder alignment for a project.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with customer stakeholders, from senior staff to Braze end users, to understand business and technical goals and build credible relationships across the account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor progress and proactively resolve roadblocks, whether they are project risks or technical blockers, to keep engagements on time and technically sound.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the technical conduit between Braze and the customer\u0026#39;s product and engineering teams, translating requirements into actionable technical plans when technical ownership is called for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document stakeholder roles, technical requirements, and integration details to support a smooth handoff to the Customer Success Manager team after project completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with the customer\u0026#39;s agencies and third parties to keep external partners aligned with the project\u0026#39;s goals and timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive early adoption, set KPIs and success metrics, and apply best practices that help customers realize fast time to value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer use cases to product development, and stay current on Braze\u0026#39;s platform capabilities, including technical enablement such as Decisioning Studio training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually improve delivery and technical processes, and deliver enablement training and workshops tailored to each customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the organizational and communication discipline expected of a Delivery Manager alongside the technical depth expected of a Technical Architect, since either can be called on depending on the project you\u0026#39;re staffed to.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built your career at the intersection of people and technology, comfortably managing a project timeline one day and getting hands-on with an integration the next.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated interest or hands on experience with technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Analytics, or programming (HTML, etc.), sufficient to own SDK/API integration workstreams directly rather than only coordinate them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and reliable, with a continuous improvement mindset and the discipline to keep project tracking consistently up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and creative problem solving skills, comfortable diagnosing both project and technical issues and driving them to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural collaborator who can manage conflicting priorities, motivate stakeholders, and thrive in a fast paced, cross functional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening and verbal communication skills, able to explain technical concepts clearly to both technical and non-technical audiences via video calls, workshops, and written communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI tools to accelerate workstreams and improve efficiency in day to day work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 to 5 years in a similar customer facing role, preferably in implementations, technical consulting, or customer success, with a track record spanning both project delivery and hands-on technical work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills paired with genuine technical depth in APIs, SDKs, or related integration work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,000 and $135,000/year, with an expected On Target Earnings (OTE) between $111,000 and $159,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8304482/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8262600","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3575136,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8262600,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1886","title":"Senior Technical Architect","company_name":"Braze","first_published":"2026-10-20T16:57:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Expert Services team is seeking a \u0026lt;strong\u0026gt;Senior Technical Architect\u0026lt;/strong\u0026gt; to own project delivery and technical solutioning across a portfolio of customer projects. Depending on what each engagement calls for, you\u0026#39;ll lead end to end delivery, take on deep technical architecture and integration work, or both, so customers get the right blend of program management and technical depth for their specific needs. This individual will work under Braze\u0026#39;s Expert Services department as someone who can move naturally between delivery and technical ownership cohesively, rather than desire to stay in a single lane.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work alongside Account Executives, Customer Success Managers, Delivery Managers, and Technical Architects to ensure customers achieve rapid time to value and optimal ROI from their Braze investment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the execution of customer implementation engagements end to end, from onboarding through go live, and serve as the deep technical resource designing integrations and solutions, depending on what a given engagement needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement technical solutions, including SDK and API integrations, while managing timeline, scope, and stakeholder alignment for a project.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with customer stakeholders, from senior staff to Braze end users, to understand business and technical goals and build credible relationships across the account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor progress and proactively resolve roadblocks, whether they are project risks or technical blockers, to keep engagements on time and technically sound.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the technical conduit between Braze and the customer\u0026#39;s product and engineering teams, translating requirements into actionable technical plans when technical ownership is called for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document stakeholder roles, technical requirements, and integration details to support a smooth handoff to the Customer Success Manager team after project completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with the customer\u0026#39;s agencies and third parties to keep external partners aligned with the project\u0026#39;s goals and timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive early adoption, set KPIs and success metrics, and apply best practices that help customers realize fast time to value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer use cases to product development, and stay current on Braze\u0026#39;s platform capabilities, including technical enablement such as Decisioning Studio training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually improve delivery and technical processes, and deliver enablement training and workshops tailored to each customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the organizational and communication discipline expected of a Delivery Manager alongside the technical depth expected of a Technical Architect, since either can be called on depending on the project you\u0026#39;re staffed to.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built your career at the intersection of people and technology, comfortably managing a project timeline one day and getting hands-on with an integration the next.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated interest or hands on experience with technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Analytics, or programming (HTML, etc.), sufficient to own SDK/API integration workstreams directly rather than only coordinate them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and reliable, with a continuous improvement mindset and the discipline to keep project tracking consistently up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and creative problem solving skills, comfortable diagnosing both project and technical issues and driving them to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural collaborator who can manage conflicting priorities, motivate stakeholders, and thrive in a fast paced, cross functional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening and verbal communication skills, able to explain technical concepts clearly to both technical and non-technical audiences via video calls, workshops, and written communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable building with AI tools to accelerate workstreams and improve efficiency in day to day work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 to 5 years in a similar customer facing role, preferably in implementations, technical consulting, or customer success, with a track record spanning both project delivery and hands-on technical work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills paired with genuine technical depth in APIs, SDKs, or related integration work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $121,000/year, with an expected On Target Earnings (OTE) between $101,000 and $143,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":79070,"name":"Austin","location":"Austin","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8262600/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8315188","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3544664,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8315188,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1799","title":"Senior Technical Recruiter (6-month Fixed-Term Contract)","company_name":"Braze","first_published":"2026-10-22T15:14:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world class Senior Technical Recruiter to help build and scale our PDE (Product, Design, and Engineering) teams. This person should be excited to design and execute customized recruiting strategies while also being a Talent Partner - a point person for all things hiring with our hiring managers. In addition to this, they should also expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage high-volume, high impact searches with minimal guidance, demonstrating creativity in problem-solving and resourcefulness across all stages of the hiring journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute creative recruitment strategies by leveraging data from tools like Greenhouse, Gem, and Looker to improve our practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to your stakeholders by facilitating dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and share innovative sourcing techniques to elevate your searches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to your hiring managers across all organizational levels, including executive leadership and key cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a stellar candidate experience at every stage, ensuring each technical candidate feels respected, valued, and well-informed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new and impactful operational processes within the TA team, embracing a solution-oriented and growth mindset to solve complex scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a Change Agent, effectively communicating the rationale behind new processes and enabling and encouraging others to adapt to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seamlessly work across departments, offering support to other teams during hiring spikes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide more junior team members, leading by example and fostering an inclusive and supportive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of full-cycle technical recruiting experience in a dynamic, fast-paced tech environment, ideally with a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful track record of hiring technical talent, with experience across skillsets including software engineering, product management, and design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of recruitment metrics and the ability to use data effectively to drive strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in independently partnering with and influencing executive leadership on hiring initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge and interest in technology and engineering\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with a base pay between $91,000 and $143,000 per year (annualized). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8315188/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8337961","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3544664,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8337961,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1799","title":"Senior Technical Recruiter (6-month Fixed-Term Contract)","company_name":"Braze","first_published":"2026-10-30T16:54:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world class Senior Technical Recruiter to help build and scale our PDE (Product, Design, and Engineering) teams. This person should be excited to design and execute customized recruiting strategies while also being a Talent Partner - a point person for all things hiring with our hiring managers. In addition to this, they should also expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage high-volume, high impact searches with minimal guidance, demonstrating creativity in problem-solving and resourcefulness across all stages of the hiring journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute creative recruitment strategies by leveraging data from tools like Greenhouse, Gem, and Looker to improve our practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to your stakeholders by facilitating dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and share innovative sourcing techniques to elevate your searches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to your hiring managers across all organizational levels, including executive leadership and key cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a stellar candidate experience at every stage, ensuring each technical candidate feels respected, valued, and well-informed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new and impactful operational processes within the TA team, embracing a solution-oriented and growth mindset to solve complex scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a Change Agent, effectively communicating the rationale behind new processes and enabling and encouraging others to adapt to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seamlessly work across departments, offering support to other teams during hiring spikes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide more junior team members, leading by example and fostering an inclusive and supportive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of full-cycle technical recruiting experience in a dynamic, fast-paced tech environment, ideally with a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful track record of hiring technical talent, with experience across skillsets including software engineering, product management, and design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of recruitment metrics and the ability to use data effectively to drive strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in independently partnering with and influencing executive leadership on hiring initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge and interest in technology and engineering\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with a base pay between $95,000 and $149,000 per year (annualized). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8337961/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8337972","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3544664,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8337972,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1799","title":"Senior Technical Recruiter (6-month Fixed-Term Contract)","company_name":"Braze","first_published":"2026-10-30T16:55:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world class Senior Technical Recruiter to help build and scale our PDE (Product, Design, and Engineering) teams. This person should be excited to design and execute customized recruiting strategies while also being a Talent Partner - a point person for all things hiring with our hiring managers. In addition to this, they should also expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage high-volume, high impact searches with minimal guidance, demonstrating creativity in problem-solving and resourcefulness across all stages of the hiring journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute creative recruitment strategies by leveraging data from tools like Greenhouse, Gem, and Looker to improve our practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to your stakeholders by facilitating dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and share innovative sourcing techniques to elevate your searches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to your hiring managers across all organizational levels, including executive leadership and key cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a stellar candidate experience at every stage, ensuring each technical candidate feels respected, valued, and well-informed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new and impactful operational processes within the TA team, embracing a solution-oriented and growth mindset to solve complex scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a Change Agent, effectively communicating the rationale behind new processes and enabling and encouraging others to adapt to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seamlessly work across departments, offering support to other teams during hiring spikes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide more junior team members, leading by example and fostering an inclusive and supportive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of full-cycle technical recruiting experience in a dynamic, fast-paced tech environment, ideally with a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful track record of hiring technical talent, with experience across skillsets including software engineering, product management, and design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of recruitment metrics and the ability to use data effectively to drive strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in independently partnering with and influencing executive leadership on hiring initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge and interest in technology and engineering\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with a base pay between $86,000 and $135,000 per year (annualized). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8337972/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8191278","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3544664,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8191278,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1799","title":"Senior Technical Recruiter (6-month Fixed-Term Contract)","company_name":"Braze","first_published":"2026-09-14T12:48:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a world class Senior Technical Recruiter to help build and scale our PDE (Product, Design, and Engineering) teams. This person should be excited to design and execute customized recruiting strategies while also being a Talent Partner - a point person for all things hiring with our hiring managers. In addition to this, they should also expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage high-volume, high impact searches with minimal guidance, demonstrating creativity in problem-solving and resourcefulness across all stages of the hiring journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute creative recruitment strategies by leveraging data from tools like Greenhouse, Gem, and Looker to improve our practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to your stakeholders by facilitating dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and share innovative sourcing techniques to elevate your searches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to your hiring managers across all organizational levels, including executive leadership and key cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a stellar candidate experience at every stage, ensuring each technical candidate feels respected, valued, and well-informed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new and impactful operational processes within the TA team, embracing a solution-oriented and growth mindset to solve complex scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a Change Agent, effectively communicating the rationale behind new processes and enabling and encouraging others to adapt to them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seamlessly work across departments, offering support to other teams during hiring spikes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide more junior team members, leading by example and fostering an inclusive and supportive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of full-cycle technical recruiting experience in a dynamic, fast-paced tech environment, ideally with a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful track record of hiring technical talent, with experience across skillsets including software engineering, product management, and design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of recruitment metrics and the ability to use data effectively to drive strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in independently partnering with and influencing executive leadership on hiring initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge and interest in technology and engineering\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position with a base pay between $95,000 and $149,000 per year (annualized). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8191278/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8222735","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3558725,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8222735,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1845","title":"Senior Technical Solutions Engineer","company_name":"Braze","first_published":"2026-10-01T05:37:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Solutions Operations is the internal capability layer behind Braze\u0026#39;s Solutions Consulting organization. We build the tooling, systems, and telemetry that let the field move faster — so that what works in one region reaches the others while the deal is still live, and no Solutions Consultant rebuilds something that already exists.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role exists because the work has changed. Technical Solutions Engineering was built to produce demo assets on request — custom in-app messages, Liquid, web forms, browser scripts. AI-assisted development has compressed most of that, and the field now builds a good deal of it themselves. The opportunity is no longer producing artifacts on request; it\u0026#39;s owning the systems that make the whole organization faster, better informed, and ultimately more effective. This is an operations role with real technical depth: instead of building demo tooling, you\u0026#39;ll build business systems, and you\u0026#39;ll use data from across the global SolCon org to decide what\u0026#39;s worth building at all.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be based in EMEA deliberately. A core part of this role is having a point of view that spans regions — seeing how an AMER enterprise team operates versus an EMEA one, understanding why one pocket of the org wins and another doesn\u0026#39;t, and turning that into something reusable rather than leaving it buried in a single deal or function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in an operations, go-to-market engineering, solutions engineering, or technical program management role in B2B SaaS, you\u0026#39;ve owned a system or a program, not just a queue of tickets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical enough to build: comfortable with scripting and light application development (Python, JavaScript/Node, APIs, SDKs), and fluent with AI development tooling (Claude, Cursor, agent frameworks, MCP). A CS degree is not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-fluent: comfortable in Salesforce, Looker (or similar BI tooling) and a warehouse (Snowflake or similar), able to build your own dashboards and defend the numbers in them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how go-to-market teams actually operate — sales cycles, presales motions, and what makes a technical evaluation succeed or stall\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to build against a set of requirements, and equally able to write the requirements yourself when nobody hands them to you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed. Nobody is going to call you into this work; you\u0026#39;ll identify where the leverage is and go there\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can hold a room with regional leadership and a working session with engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious about martech, AI tooling, and where technical evaluation is heading as the demo motion gives way to POCs and agent-driven connectivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the shared systems the field deploys into: demo automation, agent and MCP skill packages, workflow plugins, and the discoverable asset repository — built once, centrally, and reused\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn field signal into a build backlog: define what we need to know from the SolCon org, instrument how it\u0026#39;s collected, and translate it into prioritized work with a named metric attached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce insight, not reporting,\u0026amp;nbsp; what happened, why it happened, and what changed as a result. Own a recurring readout to SolCon and sales leadership across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reconcile what different regional teams already measure, and surface the patterns they aren\u0026#39;t looking at, without dictating their metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Go find friction qualitatively: talk to SolCons, AEs, and regional leaders about how deals \u0026amp;amp; their own processes actually run, and map how each specialist function supports the deal cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on high-leverage one-off requests where a bespoke build is genuinely the right call — and be the person who can tell the difference\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of what the team builds: visible project posts, sprint showcases, and making reusable assets hard to ignore at the moment someone needs them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Field Architecture, POC Program Delivery, Security \u0026amp;amp; Privacy, Tech Partnerships, and RFP Management as the connective layer between them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8222735/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8045092","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"internal_job_id":3486959,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8045092,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"CSS01","title":"Senior Technical Support Specialist","company_name":"Braze","first_published":"2026-08-06T19:43:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Technical Support Specialist, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior member of the Technical Support Team you will be expected to act as an internal escalation point for critical support tickets that are handled by our more junior members and act as a hand-off for those critical tickets for team members who are not on shift. You will be expected to provide assistance and guidance to more Junior members of the Support Team as well as members of the organization outside of Technical Support.\u0026amp;nbsp; Your focus will also be to develop in-depth understanding of the platform’s features and functionalities as well as our customer’s use cases and be able to continue to feed that insight back into the business.\u0026amp;nbsp; While in this role you should be identifying areas of the Braze product in which you can specialize in and become a Subject Matter Expert.\u0026amp;nbsp; In this function you will be the first point of escalation for any specific cases that need additional assistance from the Technical Support Team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-6 years experience supporting a technical product, ideally in SaaS or Mobile\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills both in Japanese and English, and customer-centric attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Talent for synthesizing complex ideas and communicating them in a way others can easily understand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby, Java, C++, JavaScript, or other programming languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity towards learning new things and attitude to explore on one\u0026#39;s own\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: SaaS, Mobile, APIs, Three-tier architecture, Snowflake, MongoDB.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in mobile platforms (Android, iOS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Liquid, and SQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8045092/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8237197","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3564450,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8237197,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1859","title":"Senior Treasury Analyst","company_name":"Braze","first_published":"2026-10-26T11:24:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Treasury team is at the forefront of optimizing and managing Braze\u0026#39;s financial assets, liabilities, and overall financial strategy. Our team is driven by a core mission of ensuring financial stability, liquidity, and profitability, aiming to uncover and mitigate financial risks, and empowering the company to achieve new levels of financial efficiency. We prioritize optimization based on cash flow management, risk mitigation, and strategic financial planning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a team, we lead transformational initiatives, introducing new financial capabilities, facilitating global expansion and offering comprehensive support for all treasury supported operations. We are dedicated to ensuring that Braze\u0026#39;s financial health is not only robust but also constantly evolving. Our pursuit is to provide a financial foundation that enables the company to thrive and adapt in a dynamic business landscape.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a detail-oriented and motivated Treasury Analyst to join our Treasury team. The candidate will be responsible for supporting administrative functions, with a focus on SOX (Sarbanes-Oxley Act) compliance-related activities, assisting in the implementation of a Treasury Management System (TMS), and bank relationship management. This role is essential in ensuring the accuracy and integrity of our financial operations and compliance with regulatory requirements, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain, update and monitor SOX compliance, including process narratives, flowcharts, and control matrices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal and external auditors to provide necessary documentation and support during audits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support daily cash management activities, including cash positioning, forecasting, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the preparation and processing of wire transfers, ACH payments, and other cash disbursements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in maintaining and monitoring relationships with banking partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the opening, closing, and maintenance of bank accounts and associated services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help manage bank fee analysis and optimize banking services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the implementation of the new Treasury Management System, including data migration, system configuration, testing, training, and user documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support overall bank portal and TMS maintenance, along with associated controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help manage inter-company funding and settlement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide analytical support for various treasury projects and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate and organized records of all treasury transactions and activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with company policies and procedures related to treasury operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Accounting, Business Administration, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of experience in treasury, finance, or accounting roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of SOX compliance and internal controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Microsoft Office Suite, particularly Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent attention to detail and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English language skills are essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with treasury management systems and bank portals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of cash management and banking practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in system implementation projects is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $78,000 and $108,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $87,000 and $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":30976,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8237197/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8259931","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3572727,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8259931,"updated_at":"2026-11-04T13:59:24-05:00","requisition_id":"R1882","title":"Senior Value Consultant","company_name":"Braze","first_published":"2026-10-29T10:56:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Business Value team is seeking an innovative Senior Value Consultant to act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our primary goal is to help pre-sales and post-sale teams to incorporate value into every single deal. Our work contributes directly to Braze’s two most important focus areas; closing new business and reducing churn.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team focuses on 3 key areas:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pre-Sale Support: Helping AEs and account teams develop business cases \u0026amp;amp; value-based narratives to quantify the impact Braze can have on our prospects business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scaling our Offering: We scale our offering through AI, e.g. NotebookLM and Claude Skills that help AEs automate data requests and business case development. We also assist with value-related enablement sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Post-Sale Value communication: Assisting CS communicate the value Braze has delivered at different points of the contract lifecycle, e.g. QBRs with the goal of increasing the likelihood of upsells and mitigating churn\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help articulate value to customers during the entire contract lifecycle (pre-sales \u0026amp;amp; post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content (e.g., white papers, executive presentations) to drive demand generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re a great problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong business acumen, and understanding of how different types of businesses make money, and are able to tie Braze to these drivers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to analyse complex data, translate it into a compelling customer-facing story, and present to senior executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re AI forward and have used these tools to solve problems in workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,000 and $153,750/year, with an expected On Target Earnings (OTE) between $143,000 and $205,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8259931/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8259925","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3572727,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8259925,"updated_at":"2026-11-04T13:59:13-05:00","requisition_id":"R1882","title":"Senior Value Consultant","company_name":"Braze","first_published":"2026-10-29T10:56:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Business Value team is seeking an innovative Senior Value Consultant to act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our primary goal is to help pre-sales and post-sale teams to incorporate value into every single deal. Our work contributes directly to Braze’s two most important focus areas; closing new business and reducing churn.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team focuses on 3 key areas:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pre-Sale Support: Helping AEs and account teams develop business cases \u0026amp;amp; value-based narratives to quantify the impact Braze can have on our prospects business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scaling our Offering: We scale our offering through AI, e.g. NotebookLM and Claude Skills that help AEs automate data requests and business case development. We also assist with value-related enablement sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Post-Sale Value communication: Assisting CS communicate the value Braze has delivered at different points of the contract lifecycle, e.g. QBRs with the goal of increasing the likelihood of upsells and mitigating churn\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help articulate value to customers during the entire contract lifecycle (pre-sales \u0026amp;amp; post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content (e.g., white papers, executive presentations) to drive demand generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re a great problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong business acumen, and understanding of how different types of businesses make money, and are able to tie Braze to these drivers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to analyse complex data, translate it into a compelling customer-facing story, and present to senior executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re AI forward and have used these tools to solve problems in workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $171,000/year, with an expected On Target Earnings (OTE) between $159,000 and $228,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8259925/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8259923","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3572727,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8259923,"updated_at":"2026-11-04T13:58:59-05:00","requisition_id":"R1882","title":"Senior Value Consultant","company_name":"Braze","first_published":"2026-10-29T10:56:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Business Value team is seeking an innovative Senior Value Consultant to act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our primary goal is to help pre-sales and post-sale teams to incorporate value into every single deal. Our work contributes directly to Braze’s two most important focus areas; closing new business and reducing churn.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team focuses on 3 key areas:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pre-Sale Support: Helping AEs and account teams develop business cases \u0026amp;amp; value-based narratives to quantify the impact Braze can have on our prospects business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scaling our Offering: We scale our offering through AI, e.g. NotebookLM and Claude Skills that help AEs automate data requests and business case development. We also assist with value-related enablement sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Post-Sale Value communication: Assisting CS communicate the value Braze has delivered at different points of the contract lifecycle, e.g. QBRs with the goal of increasing the likelihood of upsells and mitigating churn\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help articulate value to customers during the entire contract lifecycle (pre-sales \u0026amp;amp; post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content (e.g., white papers, executive presentations) to drive demand generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re a great problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong business acumen, and understanding of how different types of businesses make money, and are able to tie Braze to these drivers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to analyse complex data, translate it into a compelling customer-facing story, and present to senior executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re AI forward and have used these tools to solve problems in workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $171,000/year, with an expected On Target Earnings (OTE) between $159,000 and $228,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8259923/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8256369","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3572727,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8256369,"updated_at":"2026-11-04T13:58:25-05:00","requisition_id":"R1882","title":"Senior Value Consultant","company_name":"Braze","first_published":"2026-10-29T10:56:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Business Value team is seeking an innovative Senior Value Consultant to act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our primary goal is to help pre-sales and post-sale teams to incorporate value into every single deal. Our work contributes directly to Braze’s two most important focus areas; closing new business and reducing churn.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team focuses on 3 key areas:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pre-Sale Support: Helping AEs and account teams develop business cases \u0026amp;amp; value-based narratives to quantify the impact Braze can have on our prospects business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scaling our Offering: We scale our offering through AI, e.g. NotebookLM and Claude Skills that help AEs automate data requests and business case development. We also assist with value-related enablement sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Post-Sale Value communication: Assisting CS communicate the value Braze has delivered at different points of the contract lifecycle, e.g. QBRs with the goal of increasing the likelihood of upsells and mitigating churn\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help articulate value to customers during the entire contract lifecycle (pre-sales \u0026amp;amp; post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content (e.g., white papers, executive presentations) to drive demand generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re a great problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong business acumen, and understanding of how different types of businesses make money, and are able to tie Braze to these drivers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to analyse complex data, translate it into a compelling customer-facing story, and present to senior executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re AI forward and have used these tools to solve problems in workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $142,500/year, with an expected On Target Earnings (OTE) between $152,000 and $195,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8256369/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8220764","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1093,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3557914,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8220764,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1839","title":"Software Engineer II","company_name":"Braze","first_published":"2026-09-23T16:39:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Software Engineer II to join our WhatsApp team. Our team is responsible for building, scaling, and expanding Braze’s suite of global messaging channels including WhatsApp, LINE, and Kakao. The WhatsApp team owns all of the sending, analytics, and subscription management parts of Braze\u0026#39;s product, including a feature-rich dashboard that allows our customers to compose messages and and a highly parallelized platform for sending and processing messaging events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an engineer on the team, you will work with your teammates to build out new features, improve performance, and provide guidance on key architectural decisions. You will have the opportunity to tackle significant engineering challenges, such as architecting new iterations of critical components for our systems and optimizing our systems for resilience as they scale. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of full-stack development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of distributed systems, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self starter with great communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, React, TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience building distributed systems at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with agile processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$125,280 - CA$210,600/year, with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between CA$139,200 - CA$234,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8220764/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8222294","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1093,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3558524,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8222294,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1841","title":"Software Engineer II, Data Lakehouse","company_name":"Braze","first_published":"2026-09-25T10:28:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Software Engineer to grow our Data Lakehouse team’s capacity for impact. The Data Lakehouse team provides the foundational infrastructure and tools that enable teams across the company to store, query, and analyze data at petabyte scale. This includes managing an incredible amount of event data across data platforms like Snowflake, ClickHouse, and Databricks: tens of billions of rows are inserted daily, shared with internal teams, and shared with external customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience and skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2 years (ideally targeted around 2 to around 4 years) of full-stack development experience. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter with great communication and organizational skills who has worked in a team environment before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn the technologies required to deliver what customers need\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Degree in computer science or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience building software at scale, handling high volumes of data and traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Python, Snowflake, ClickHouse, microservice architecture, and distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern data warehousing, BI, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior internships or work experience at a high quality tech companies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$125,280 and CA$235,736/year, with an expected On Target Earnings (OTE) between CA$139,200 and CA$258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":302816,"name":"Toronto","location":null,"child_ids":[],"parent_id":83550}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8222294/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8262968","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3574980,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8262968,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1885","title":"Software Engineer II, User Targeting","company_name":"Braze","first_published":"2026-10-16T14:47:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Software Engineer II to join the User Targeting team. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will build and own features in a complex, high-scale segmentation system that underpins our entire product offering. You’ll work on new segmentation features, help improve performance and cost, and grow your expertise in large-scale data systems. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design \u0026amp;amp; Build: design and implement features across our Ruby on Rails backend and React frontend, from design review through production rollout\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Features: take ownership of medium-sized projects. Break down the work, set delivery dates, and hit them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Data at Scale: write and tune queries against MongoDB and ClickHouse, and learn how segmentation performance and cost change with data volume\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with product managers, designers, and other engineering teams to clarify requirements and deliver features that meet customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: write thorough automated tests, review teammates’ code, and take part in the on-call rotation to keep our systems stable and high-quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Software Engineering Experience: 2+ years of professional experience building and shipping web applications, in full-stack development or back-end services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: Solid understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Databases: Experience with SQL and at least one production database\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership: Able to take an ambiguous feature request, ask the right questions, and turn it into working, tested code with limited oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: Great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale: Experience working on a high-scale, high-throughput system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$104,400\u0026lt;/span\u0026gt; and \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$176,040\u0026lt;/span\u0026gt; annually with an expected On Target Earnings (OTE) between \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$116,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$195,600\u0026lt;/span\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8262968/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8262966","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3574980,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8262966,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1885","title":"Software Engineer II, User Targeting","company_name":"Braze","first_published":"2026-10-16T14:47:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Software Engineer II to join the User Targeting team. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will build and own features in a complex, high-scale segmentation system that underpins our entire product offering. You’ll work on new segmentation features, help improve performance and cost, and grow your expertise in large-scale data systems. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design \u0026amp;amp; Build: design and implement features across our Ruby on Rails backend and React frontend, from design review through production rollout\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Features: take ownership of medium-sized projects. Break down the work, set delivery dates, and hit them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Data at Scale: write and tune queries against MongoDB and ClickHouse, and learn how segmentation performance and cost change with data volume\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with product managers, designers, and other engineering teams to clarify requirements and deliver features that meet customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: write thorough automated tests, review teammates’ code, and take part in the on-call rotation to keep our systems stable and high-quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Software Engineering Experience: 2+ years of professional experience building and shipping web applications, in full-stack development or back-end services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: Solid understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Databases: Experience with SQL and at least one production database\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership: Able to take an ambiguous feature request, ask the right questions, and turn it into working, tested code with limited oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: Great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale: Experience working on a high-scale, high-throughput system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$125,280\u0026lt;/span\u0026gt; and CA\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$210,600\u0026lt;/span\u0026gt; annually with an expected On Target Earnings (OTE) between CA\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$139,200\u0026lt;/span\u0026gt; - CA\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$234,000\u0026lt;/span\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8262966/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8262953","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3574980,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8262953,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1885","title":"Software Engineer II, User Targeting","company_name":"Braze","first_published":"2026-10-16T14:47:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Software Engineer II to join the User Targeting team. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will build and own features in a complex, high-scale segmentation system that underpins our entire product offering. You’ll work on new segmentation features, help improve performance and cost, and grow your expertise in large-scale data systems. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design \u0026amp;amp; Build: design and implement features across our Ruby on Rails backend and React frontend, from design review through production rollout\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Features: take ownership of medium-sized projects. Break down the work, set delivery dates, and hit them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Data at Scale: write and tune queries against MongoDB and ClickHouse, and learn how segmentation performance and cost change with data volume\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with product managers, designers, and other engineering teams to clarify requirements and deliver features that meet customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: write thorough automated tests, review teammates’ code, and take part in the on-call rotation to keep our systems stable and high-quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Software Engineering Experience: 2+ years of professional experience building and shipping web applications, in full-stack development or back-end services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: Solid understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Databases: Experience with SQL and at least one production database\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership: Able to take an ambiguous feature request, ask the right questions, and turn it into working, tested code with limited oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: Great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale: Experience working on a high-scale, high-throughput system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$104,400\u0026lt;/span\u0026gt; and \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$176,040\u0026lt;/span\u0026gt; annually with an expected On Target Earnings (OTE) between \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$116,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$195,600\u0026lt;/span\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8262953/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8262294","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3574980,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8262294,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1885","title":"Software Engineer II, User Targeting","company_name":"Braze","first_published":"2026-10-16T14:47:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Software Engineer II to join the User Targeting team. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will build and own features in a complex, high-scale segmentation system that underpins our entire product offering. You’ll work on new segmentation features, help improve performance and cost, and grow your expertise in large-scale data systems. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design \u0026amp;amp; Build: design and implement features across our Ruby on Rails backend and React frontend, from design review through production rollout\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Features: take ownership of medium-sized projects. Break down the work, set delivery dates, and hit them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Data at Scale: write and tune queries against MongoDB and ClickHouse, and learn how segmentation performance and cost change with data volume\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with product managers, designers, and other engineering teams to clarify requirements and deliver features that meet customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: write thorough automated tests, review teammates’ code, and take part in the on-call rotation to keep our systems stable and high-quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Software Engineering Experience: 2+ years of professional experience building and shipping web applications, in full-stack development or back-end services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: Solid understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Databases: Experience with SQL and at least one production database\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership: Able to take an ambiguous feature request, ask the right questions, and turn it into working, tested code with limited oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: Great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale: Experience working on a high-scale, high-throughput system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$104,400\u0026lt;/span\u0026gt; and \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$176,040\u0026lt;/span\u0026gt; annually with an expected On Target Earnings (OTE) between \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$116,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$195,600\u0026lt;/span\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8262294/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8045088","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3486957,"location":{"name":"Tokyo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8045088,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"SC01","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-09-14T01:50:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant to join our team of technical storytellers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This customer-facing role is an opportunity to bring your technical work background, creativity, and passion for storytelling to the exciting world of pre-sales Solutions Consulting / Sales Engineering. You will build knowledge of the technical pre-sales world, and learn about B2C engagement marketing, mobile marketing automation, APIs, analytics, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will require some travel to client locations, at most 30% at peak times, once the business world resumes traveling.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have at least 2 years of career work experience. Specific experience in pre-sales Solutions Consulting or Sales Engineering is not required, but is helpful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Language Proficiency: Business-level Japanese and conversational English are required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8758,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74192,"name":"Tokyo","location":"Tokyo","child_ids":[],"parent_id":209846}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8045088/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8327835","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3599867,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8327835,"updated_at":"2026-11-03T14:14:16-05:00","requisition_id":"R1947","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-11-03T14:14:16-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,000 and $116,000/year, with an expected On Target Earnings (OTE) between $118,500 and $150,500/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8327835/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350579","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3599867,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350579,"updated_at":"2026-11-03T14:14:19-05:00","requisition_id":"R1947","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-11-03T14:14:19-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $83,000 and $116,000/year, with an expected On Target Earnings (OTE) between $118,500 and $150,500/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350579/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350596","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3599867,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350596,"updated_at":"2026-11-03T14:14:20-05:00","requisition_id":"R1947","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-11-03T14:14:20-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $107,000/year, with an expected On Target Earnings (OTE) between $114,500 and $139,500/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350596/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350602","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3599867,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350602,"updated_at":"2026-11-03T14:14:22-05:00","requisition_id":"R1947","title":"Solutions Consultant","company_name":"Braze","first_published":"2026-11-03T14:14:22-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $81,000 and $109,000/year, with an expected On Target Earnings (OTE) between $116,000 and $142,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350602/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8222296","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3558525,"location":{"name":"Sydney"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8222296,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1842","title":"Solutions Consultant Sydney (ANZ)","company_name":"Braze","first_published":"2026-10-06T02:27:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Braze is looking to hire a Solutions Consultant focused primarily on our Small-to-Medium (SMB) Business Segment, servicing our ANZ book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 40% at peak times, and is based in our Sydney office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the \u0026lt;strong\u0026gt;leading\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;edge\u0026lt;/strong\u0026gt; of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration\u0026lt;/strong\u0026gt;! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Intellectual\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Curiosity\u0026lt;/strong\u0026gt; – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Respect\u0026lt;/strong\u0026gt; — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":90101,"name":"Sydney","location":"Sydney","child_ids":[],"parent_id":209834}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8222296/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8257562","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3566661,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8257562,"updated_at":"2026-11-03T13:56:11-05:00","requisition_id":"R1864","title":"Sr. Solution Consultant, Financial Services","company_name":"Braze","first_published":"2026-10-05T17:18:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Senior Solutions Consultant for our Financial Services segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the FinServ vertical, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought\u0026amp;nbsp; leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our [Office] office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 and $160,000/year, with an expected On Target Earnings (OTE) between $144,000 and $204,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8257562/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8257568","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3566661,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8257568,"updated_at":"2026-11-03T13:56:32-05:00","requisition_id":"R1864","title":"Sr. Solution Consultant, Financial Services","company_name":"Braze","first_published":"2026-10-05T17:18:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Senior Solutions Consultant for our Financial Services segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the FinServ vertical, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought\u0026amp;nbsp; leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our [Office] office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $144,000/year, with an expected On Target Earnings (OTE) between $130,000 and $184,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8257568/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8243020","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3566661,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8243020,"updated_at":"2026-11-03T13:55:49-05:00","requisition_id":"R1864","title":"Sr. Solution Consultant, Financial Services","company_name":"Braze","first_published":"2026-10-05T17:18:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is looking to hire a Senior Solutions Consultant for our Financial Services segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes\u0026amp;nbsp; being a technical thought leader across the FinServ vertical, across various customer types, and geographic markets.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help \u0026quot;make it real,\u0026quot; with the aim of building prospective customer confidence in Braze\u0026#39;s capabilities \u0026amp;amp; team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is an opportunity to expand on your thought\u0026amp;nbsp; leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires some travel, at most 50% at peak times, and is based in our [Office] office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU CAN EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re known for being a “team player.” We just can’t emphasize this enough.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $97,000 and $152,000/year, with an expected On Target Earnings (OTE) between $137,000 and $194,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8243020/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170742","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3531444,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170742,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1746","title":"Staff Applied Scientist","company_name":"Braze","first_published":"2026-09-01T10:47:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Applied Scientist to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We own those solutions end to end, from the models and the flexible training pipelines that build them for each customer to the high-throughput APIs that serve predictions into our messaging systems. You will help set the scope of what is possible for customer engagement at scale, and from that space of possibilities you will lead solutions from prototype to product and build the ML platform that runs them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change what the team can deliver, whether that\u0026#39;s replatforming how we train and serve models, redefining how data science ships to production, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex initiatives yourself from design through production. Current examples include distributed model training and serving, model lifecycle management, and the pipelines that keep hundreds of customer-specific models healthy across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team\u0026#39;s technical vision and quality bar. Set direction across the product portfolio and the ML platform, define best practices, and anticipate problems before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our solutions ship into messaging, analytics, and data platform surfaces, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building ML systems in production, with hands-on depth across data science, ML engineering, and ML operations. You have designed and trained models yourself, built the pipelines and services that run them, and operated them under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience prototyping, refining, and deploying predictive models (supervised and unsupervised learning, neural networks, recommenders) with frameworks such as PyTorch and Tensorflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong distributed systems fundamentals, designing for scale, reliability, and cost on the billions of daily data points our customers generate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommender systems, multi-armed bandits, or uplift modeling in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, Ray, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170742/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170743","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3531444,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170743,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1746","title":"Staff Applied Scientist","company_name":"Braze","first_published":"2026-09-01T10:47:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Applied Scientist to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We own those solutions end to end, from the models and the flexible training pipelines that build them for each customer to the high-throughput APIs that serve predictions into our messaging systems. You will help set the scope of what is possible for customer engagement at scale, and from that space of possibilities you will lead solutions from prototype to product and build the ML platform that runs them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change what the team can deliver, whether that\u0026#39;s replatforming how we train and serve models, redefining how data science ships to production, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex initiatives yourself from design through production. Current examples include distributed model training and serving, model lifecycle management, and the pipelines that keep hundreds of customer-specific models healthy across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team\u0026#39;s technical vision and quality bar. Set direction across the product portfolio and the ML platform, define best practices, and anticipate problems before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our solutions ship into messaging, analytics, and data platform surfaces, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building ML systems in production, with hands-on depth across data science, ML engineering, and ML operations. You have designed and trained models yourself, built the pipelines and services that run them, and operated them under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience prototyping, refining, and deploying predictive models (supervised and unsupervised learning, neural networks, recommenders) with frameworks such as PyTorch and Tensorflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong distributed systems fundamentals, designing for scale, reliability, and cost on the billions of daily data points our customers generate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommender systems, multi-armed bandits, or uplift modeling in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, Ray, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170743/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8170739","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3531444,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8170739,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1746","title":"Staff Applied Scientist","company_name":"Braze","first_published":"2026-09-01T10:47:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Applied Scientist to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We own those solutions end to end, from the models and the flexible training pipelines that build them for each customer to the high-throughput APIs that serve predictions into our messaging systems. You will help set the scope of what is possible for customer engagement at scale, and from that space of possibilities you will lead solutions from prototype to product and build the ML platform that runs them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change what the team can deliver, whether that\u0026#39;s replatforming how we train and serve models, redefining how data science ships to production, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex initiatives yourself from design through production. Current examples include distributed model training and serving, model lifecycle management, and the pipelines that keep hundreds of customer-specific models healthy across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team\u0026#39;s technical vision and quality bar. Set direction across the product portfolio and the ML platform, define best practices, and anticipate problems before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our solutions ship into messaging, analytics, and data platform surfaces, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building ML systems in production, with hands-on depth across data science, ML engineering, and ML operations. You have designed and trained models yourself, built the pipelines and services that run them, and operated them under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience prototyping, refining, and deploying predictive models (supervised and unsupervised learning, neural networks, recommenders) with frameworks such as PyTorch and Tensorflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong distributed systems fundamentals, designing for scale, reliability, and cost on the billions of daily data points our customers generate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommender systems, multi-armed bandits, or uplift modeling in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, Ray, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8170739/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8159431","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3531444,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8159431,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1746","title":"Staff Applied Scientist","company_name":"Braze","first_published":"2026-09-01T10:47:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Applied Scientist to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We own those solutions end to end, from the models and the flexible training pipelines that build them for each customer to the high-throughput APIs that serve predictions into our messaging systems. You will help set the scope of what is possible for customer engagement at scale, and from that space of possibilities you will lead solutions from prototype to product and build the ML platform that runs them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change what the team can deliver, whether that\u0026#39;s replatforming how we train and serve models, redefining how data science ships to production, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex initiatives yourself from design through production. Current examples include distributed model training and serving, model lifecycle management, and the pipelines that keep hundreds of customer-specific models healthy across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team\u0026#39;s technical vision and quality bar. Set direction across the product portfolio and the ML platform, define best practices, and anticipate problems before they reach production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our solutions ship into messaging, analytics, and data platform surfaces, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building ML systems in production, with hands-on depth across data science, ML engineering, and ML operations. You have designed and trained models yourself, built the pipelines and services that run them, and operated them under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience prototyping, refining, and deploying predictive models (supervised and unsupervised learning, neural networks, recommenders) with frameworks such as PyTorch and Tensorflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong distributed systems fundamentals, designing for scale, reliability, and cost on the billions of daily data points our customers generate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommender systems, multi-armed bandits, or uplift modeling in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, Ray, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8159431/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209434","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547050,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209434,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1808","title":"Staff Machine Learning Engineer, ML Platform","company_name":"Braze","first_published":"2026-09-16T16:23:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change how the team runs ML in production, whether that\u0026#39;s replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the platform\u0026#39;s technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating under compliance regimes such as SOX or HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209434/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8195997","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547050,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8195997,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1808","title":"Staff Machine Learning Engineer, ML Platform","company_name":"Braze","first_published":"2026-09-16T16:19:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change how the team runs ML in production, whether that\u0026#39;s replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the platform\u0026#39;s technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating under compliance regimes such as SOX or HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8195997/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209438","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547050,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209438,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1808","title":"Staff Machine Learning Engineer, ML Platform","company_name":"Braze","first_published":"2026-09-16T16:23:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change how the team runs ML in production, whether that\u0026#39;s replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the platform\u0026#39;s technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating under compliance regimes such as SOX or HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209438/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8209425","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3547050,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8209425,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1808","title":"Staff Machine Learning Engineer, ML Platform","company_name":"Braze","first_published":"2026-09-16T16:21:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team\u0026#39;s mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Engineer on the team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive the transformative initiatives that change how the team runs ML in production, whether that\u0026#39;s replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the platform\u0026#39;s technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the team\u0026#39;s engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical decisions to customer and business outcomes, and represent the team\u0026#39;s technical perspective to product and engineering leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ML platform tooling such as MLflow or another model registry, feature stores, or ML observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating under compliance regimes such as SOX or HIPAA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer engagement, personalization, or marketing technology domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8209425/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350523","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3609068,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350523,"updated_at":"2026-11-03T16:24:40-05:00","requisition_id":"R1966","title":"Staff Software Engineer, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:24:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Staff Engineer for our Messaging Experience team, responsible for building, maintaining, and evolving Canvas, our flagship product. That means supporting the orchestration and sending of messages for clients worldwide. Our products rely on sophisticated real-time and batch processing of massive amounts of data, providing analytics, automated decision-making, and an industry-leading customer engagement tool. With Canvas, our customers are provided a powerful, visual programming interface that allows them to target and tune their product’s messaging for maximum engagement across their user base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying orchestration engines which power delivery. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our orchestration tools to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated automated flows for building, testing, launching and analyzing user journeys\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to automate delivery of sophisticated user journeys which cater to our customer’s most demanding needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 7+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational backend systems at scale and working on complex and performant web-based user interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 -\u0026amp;nbsp;$299,812/annually, with an expected On Target Earnings (OTE) between\u0026amp;nbsp;$204,000 - $332,400/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350523/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350530","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3609068,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350530,"updated_at":"2026-11-03T16:24:42-05:00","requisition_id":"R1966","title":"Staff Software Engineer, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:24:42-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Staff Engineer for our Messaging Experience team, responsible for building, maintaining, and evolving Canvas, our flagship product. That means supporting the orchestration and sending of messages for clients worldwide. Our products rely on sophisticated real-time and batch processing of massive amounts of data, providing analytics, automated decision-making, and an industry-leading customer engagement tool. With Canvas, our customers are provided a powerful, visual programming interface that allows them to target and tune their product’s messaging for maximum engagement across their user base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying orchestration engines which power delivery. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our orchestration tools to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated automated flows for building, testing, launching and analyzing user journeys\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to automate delivery of sophisticated user journeys which cater to our customer’s most demanding needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 7+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational backend systems at scale and working on complex and performant web-based user interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$220,000 - CA$359,213/annually, with an expected On Target Earnings (OTE) between CA$244,000 - CA$398,400/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350530/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350519","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3609068,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350519,"updated_at":"2026-11-03T16:24:39-05:00","requisition_id":"R1966","title":"Staff Software Engineer, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:24:38-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Staff Engineer for our Messaging Experience team, responsible for building, maintaining, and evolving Canvas, our flagship product. That means supporting the orchestration and sending of messages for clients worldwide. Our products rely on sophisticated real-time and batch processing of massive amounts of data, providing analytics, automated decision-making, and an industry-leading customer engagement tool. With Canvas, our customers are provided a powerful, visual programming interface that allows them to target and tune their product’s messaging for maximum engagement across their user base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying orchestration engines which power delivery. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our orchestration tools to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated automated flows for building, testing, launching and analyzing user journeys\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to automate delivery of sophisticated user journeys which cater to our customer’s most demanding needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 7+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational backend systems at scale and working on complex and performant web-based user interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 -\u0026amp;nbsp;$299,812/annually, with an expected On Target Earnings (OTE) between\u0026amp;nbsp;$204,000 - $332,400/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350519/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8349922","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3609068,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8349922,"updated_at":"2026-11-03T16:24:35-05:00","requisition_id":"R1966","title":"Staff Software Engineer, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:24:35-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Staff Engineer for our Messaging Experience team, responsible for building, maintaining, and evolving Canvas, our flagship product. That means supporting the orchestration and sending of messages for clients worldwide. Our products rely on sophisticated real-time and batch processing of massive amounts of data, providing analytics, automated decision-making, and an industry-leading customer engagement tool. With Canvas, our customers are provided a powerful, visual programming interface that allows them to target and tune their product’s messaging for maximum engagement across their user base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying orchestration engines which power delivery. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our orchestration tools to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated automated flows for building, testing, launching and analyzing user journeys\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to automate delivery of sophisticated user journeys which cater to our customer’s most demanding needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 7+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational backend systems at scale and working on complex and performant web-based user interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 -\u0026amp;nbsp;$299,812/annually, with an expected On Target Earnings (OTE) between\u0026amp;nbsp;$204,000 - $332,400/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8349922/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8350514","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3609068,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8350514,"updated_at":"2026-11-03T16:24:37-05:00","requisition_id":"R1966","title":"Staff Software Engineer, Messaging Experience","company_name":"Braze","first_published":"2026-11-03T16:24:37-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Staff Engineer for our Messaging Experience team, responsible for building, maintaining, and evolving Canvas, our flagship product. That means supporting the orchestration and sending of messages for clients worldwide. Our products rely on sophisticated real-time and batch processing of massive amounts of data, providing analytics, automated decision-making, and an industry-leading customer engagement tool. With Canvas, our customers are provided a powerful, visual programming interface that allows them to target and tune their product’s messaging for maximum engagement across their user base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will bridge the gap between the customer-facing dashboard and the underlying orchestration engines which power delivery. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Recent and ongoing work across the division includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing shared frameworks for our orchestration tools to ensure a consistent experience across all messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolving the dashboard to support real-time feedback and sophisticated automated flows for building, testing, launching and analyzing user journeys\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building platforms and code-generation tooling that allow teams to automate delivery of sophisticated user journeys which cater to our customer’s most demanding needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 7+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building foundational backend systems at scale and working on complex and performant web-based user interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have designed and shipped foundational infrastructure. You\u0026#39;ve built frameworks, libraries, or platform services used by many other engineers to build product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining shared component libraries or design system primitives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems or event-driven architectures as they relate to message orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maturing a product from \u0026quot;early stage\u0026quot; to \u0026quot;enterprise scale\u0026quot; without losing developer velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 -\u0026amp;nbsp;$299,812/annually, with an expected On Target Earnings (OTE) between\u0026amp;nbsp;$204,000 - $332,400/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8350514/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8238548","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3564933,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8238548,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1860","title":"Staff Software Engineer, User Targeting","company_name":"Braze","first_published":"2026-10-02T13:42:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect \u0026amp;amp; Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor \u0026amp;amp; Influence: lead by example and mentor engineers on best practices in software design, coding, and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovate \u0026amp;amp; Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: deep understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architecture: experience with distributed systems, API design, monitoring, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8238548/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8238534","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3564933,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8238534,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1860","title":"Staff Software Engineer, User Targeting","company_name":"Braze","first_published":"2026-10-02T13:42:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect \u0026amp;amp; Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor \u0026amp;amp; Influence: lead by example and mentor engineers on best practices in software design, coding, and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovate \u0026amp;amp; Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: deep understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architecture: experience with distributed systems, API design, monitoring, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8238534/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8238546","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3564933,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8238546,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1860","title":"Staff Software Engineer, User Targeting","company_name":"Braze","first_published":"2026-10-02T13:42:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect \u0026amp;amp; Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor \u0026amp;amp; Influence: lead by example and mentor engineers on best practices in software design, coding, and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovate \u0026amp;amp; Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: deep understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architecture: experience with distributed systems, API design, monitoring, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8238546/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8249767","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3564933,"location":{"name":"Toronto"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8249767,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1860","title":"Staff Software Engineer, User Targeting","company_name":"Braze","first_published":"2026-10-02T13:42:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect \u0026amp;amp; Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor \u0026amp;amp; Influence: lead by example and mentor engineers on best practices in software design, coding, and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovate \u0026amp;amp; Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: deep understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architecture: experience with distributed systems, API design, monitoring, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between CA$\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;220,000\u0026lt;/span\u0026gt; and CA\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$359,213\u0026lt;/span\u0026gt; annually with an expected On Target Earnings (OTE) between CA\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$244,000\u0026lt;/span\u0026gt; - CA\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$398,400\u0026lt;/span\u0026gt;/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8249767/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8238544","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3564933,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8238544,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1860","title":"Staff Software Engineer, User Targeting","company_name":"Braze","first_published":"2026-10-02T13:42:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect \u0026amp;amp; Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor \u0026amp;amp; Influence: lead by example and mentor engineers on best practices in software design, coding, and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovate \u0026amp;amp; Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026amp;amp; Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Fundamentals: deep understanding of software design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-Starter: great communication and organizational skills, with a history of thriving in team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architecture: experience with distributed systems, API design, monitoring, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8238544/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8122824","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3518130,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8122824,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1678","title":"Support Engagement Lead","company_name":"Braze","first_published":"2026-08-13T18:32:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Level: 4\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Support Engagement Lead is a member of the Recurring Services team and is tasked with delivering a premium support service experience to customers. In this position, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work as a personalized and customized support experience for a designated group of named customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the “main point of technical support interaction” for a customer and will act as the “technical advocate” for the customer during the entire contract period\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work very closely with our Success team for the named group of accounts; helping to manage the technical relationship, while the CSM focuses on the strategic relationship and product adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Main responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and assume ultimate responsibility over your named customer’s technical needs and inquiries around platform integration, performance, and troubleshooting as well as partner implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be your customers’ main point of contact and trusted advisor at Braze for all things Technical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Recurring Services teams, taking a lead role on technical escalations and inquiries to ensure excellent customer experience and internal alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with Customer Success and Recurring Services teams, deliver product value by reducing risk and removing technical barriers resulting in feature adoption and a high degree of execution within the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer advocacy by championing for the customer’s technical needs and product enhancement requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely and get ingrained with Braze recognized partners in the customer tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively analyze your customer’s existing support cases to identify trends and risks with their Braze product experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to create a seamless experience by helping them to develop Centers of Excellence which allow them to benefit from knowledge sharing across their group\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing regular contact with your customers via support cases, regular check-ins, kick-offs, events and Technical Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Onboarding Managers, Technical Account Management, and Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled technical skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience of client-facing role(s) working in SaaS company, working in Technical Support and Account Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You absolutely thrive in a highly collaborative role. You’re a true team player, knowing how to work and contribute in cross-team initiatives and focuses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills regarding technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling time-sensitive, pressure-intensive customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with an ability to manage competing client demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical knowledge on how to leverage APIs and write basic-level SQL queries, bonus points for experience working in Postman and Snowflake/Snowsight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using the Braze platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical domain knowledge of one or more of the following: Mobile Development (Swift, Java, Kotlin), Kibana, Snowflake, Datadog, Email architecture and deliverability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HTML, CSS, Javascript, Ruby, Java, or other programming language\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8122824/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8273690","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3579672,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8273690,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1893","title":"Systems Engineer II","company_name":"Braze","first_published":"2026-10-13T10:53:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a\u0026amp;nbsp;\u0026lt;strong\u0026gt;Systems Engineer \u0026lt;/strong\u0026gt;who\u0026#39;s passionate about modern enterprise platforms, automation, identity management, and AI-enabled operational tooling. In this role, you\u0026#39;ll lead complex technical projects, build scalable integrations, and help evolve the systems that power employee productivity and business operations across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own projects from idea to delivery, automate wherever possible, and partner across Security, Engineering, People, Finance, and IT to ensure our platforms remain secure, reliable, efficient, and user-friendly. You\u0026#39;ll have the opportunity to shape how enterprise systems, identity, automation, and emerging AI capabilities come together to create exceptional employee experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be part of a team that values reliability, resiliency, scalability, and extensibility in everything we build. We operate with a shared sense of ownership and purpose, supporting one another\u0026#39;s growth, holding a high bar for quality, and working together to deliver impactful solutions for our users and the business. Collaboration, curiosity, and a commitment to excellence define how we show up for each other and for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive on solving complex systems challenges, simplifying manual processes, and enabling the business through thoughtful automation and platform engineering, we\u0026#39;d love to meet you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll work on\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll own and drive projects that define the next generation of IT at Braze, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identity \u0026amp;amp; Access Management:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and enhance automated provisioning, deprovisioning, access governance, and lifecycle management workflows using Okta, SCIM, APIs, and workflow automation tools. Improve security, reduce manual effort, and strengthen audit readiness across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enterprise Platforms \u0026amp;amp; Collaboration Tools:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, administer, and improve critical business platforms including Google Workspace, Atlassian, Slack, GitHub, and identity services. Ensure systems remain scalable, secure, and aligned with evolving business requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;AI-Enabled Operations \u0026amp;amp; Productivity:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, pilot, and implement AI-powered capabilities that improve internal workflows, service delivery, self-service experiences, and employee productivity. Help establish best practices for responsible adoption of AI within enterprise systems and operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Device Trust \u0026amp;amp; Secure Access:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security and Infrastructure teams to strengthen device trust, identity-based access controls, and secure access initiatives across endpoint management and authentication platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Self-Service IT:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design workflows that reduce manual ticket handling and empower employees through self-service capabilities, automated approvals, lifecycle workflows, and intelligent service experiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Audit Readiness \u0026amp;amp; Governance Automation:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security and Compliance teams to automate evidence collection, access reviews, reporting, and control validation across enterprise systems. Improve visibility, consistency, and operational maturity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Innovation \u0026amp;amp; Emerging Technology:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Research and evaluate new technologies, platform capabilities, and automation opportunities. Bring forward ideas that improve scalability, reduce operational overhead, and enhance the employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design, implementation, and support of enterprise systems with a focus on scale, reliability, security, and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build integrations and automation workflows across identity, collaboration, productivity, and service management platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security to strengthen identity governance, access controls, device trust, and compliance initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and operationalize AI-enabled solutions that improve internal processes and employee productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enterprise platform roadmaps, identifying opportunities for automation, self-service, and operational improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders across the business to understand requirements and deliver scalable technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document, communicate, and implement changes following established governance, change management, and compliance practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in incident response, troubleshooting, and operational support for critical enterprise systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced in contributing to the design, administration, and support of SaaS-heavy enterprise environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of identity and access management concepts including SSO, MFA, SCIM, lifecycle management, RBAC, and access governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with automation, scripting, and integrations using technologies such as Python, PowerShell, REST APIs, Terraform, or workflow automation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced working with enterprise platforms such as Okta, Google Workspace, Slack, GitHub, Atlassian, or endpoint management solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with security, compliance, and audit frameworks such as SOX, SOC2, or ISO 27001.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable managing technical projects and collaborating across multiple teams and business functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and motivated by solving problems through automation and thoughtful systems design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited by emerging technologies and interested in leveraging AI to improve operational efficiency and employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications in Okta, Google Workspace, Atlassian, Kandji, GitHub, or related enterprise platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience administering Atlassian Cloud, including Jira, Jira Service Management, and Confluence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Okta Workflows, Terraform, Workato, or other automation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing AI-enabled workflows, copilots, agents, or enterprise AI governance practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms such as AWS, GCP, or Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-growth SaaS organizations with complex enterprise system environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":387454,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8273690/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8248782","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3568893,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8248782,"updated_at":"2026-11-04T05:18:34-05:00","requisition_id":"R1877","title":"Talent Acquisition Operations Generalist","company_name":"Braze","first_published":"2026-10-08T11:40:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;COMPANY LEVEL 4\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;As a \u0026lt;strong\u0026gt;TA Operations Generalist\u0026lt;/strong\u0026gt;, you will play a pivotal role in driving the day-to-day execution, optimization, and scaling of our global Talent Acquisition infrastructure. Bridging tactical support and program management, you will own core operational workflows, drive tech stack adoption (including AI recruiting tools), ensure data integrity, and lead process improvement initiatives. You will act as a key operational partner to recruiters, hiring managers, and the broader People team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Process Optimization \u0026amp;amp; Scaling:\u0026lt;/strong\u0026gt; Map, evaluate, and optimize end-to-end talent acquisition workflows across global regions to eliminate friction, boost recruiter productivity, and deliver an exceptional candidate experience.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TA Systems Administration \u0026amp;amp; Tech Stack Execution:\u0026lt;/strong\u0026gt; Serve as a core administrator for our recruitment tech stack (e.g., Greenhouse/Workday, CRM, Gem, sourcing tools, assessment platforms, GoodTime, AI scheduling tools). Lead ongoing maintenance, integrations, user permissions, and user training.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Data Integrity \u0026amp;amp; Analytics:\u0026lt;/strong\u0026gt; Maintain high standards of data hygiene across all systems. Partner with the Senior Manager and People Analytics team to build, track, and analyze key recruiting metrics (time-to-fill, pipeline velocity, pass-through rates, agency spend) to inform TA strategy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Tech Enablement:\u0026lt;/strong\u0026gt; Research, evaluate, and help implement emerging AI-driven hiring technology (e.g., AI sourcing, automated interview scheduling, conversational AI chatbots). Drive enablement and change management for recruiter adoption.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Vendor \u0026amp;amp; Contract Coordination:\u0026lt;/strong\u0026gt; Support the curation of our centralized knowledge hub for vendor contracts, agency agreements, and job board subscriptions. Track renewal dates, usage metrics, and license allocation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt; Enforce recruiting compliance, data privacy (GDPR, CCPA), and internal governance guidelines across all regions. Ensure audit readiness and consistent adherence to hiring standards.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; Knowledge Management:\u0026lt;/strong\u0026gt; Design and maintain comprehensive documentation, SOPs, and training guides in the central TA knowledge base. Deliver onboarding and continuous enablement training to recruiters and hiring managers on tools and process changes.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Project Management:\u0026lt;/strong\u0026gt; Lead mid-sized operational projects and sprint initiatives (e.g., interviewer training program rollouts, job board optimization, candidate survey analysis) with minimal supervision.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 3–5 years of progressive experience in Talent Acquisition Operations, Recruiting Operations, or People Operations within a fast-paced Tech, AI, AdTech, or MarTech environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Tech Stack Expertise:\u0026lt;/strong\u0026gt; Hands-on experience administering ATS platforms (e.g., Greenhouse, Lever, Workday) and recruitment CRMs or sourcing platforms (e.g., Gem, LinkedIn Recruiter).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Modern TA Tool Savvy:\u0026lt;/strong\u0026gt; Curiosity and practical experience with AI tools in recruitment (e.g., AI scheduling, sourcing tools, automated communications).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Mindset:\u0026lt;/strong\u0026gt; Proficient in data hygiene, Excel/Google Sheets, and reporting tools (e.g., Looker, Tableau, or native ATS analytics) to convert raw data into actionable insights.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Problem-Solver \u0026amp;amp; Program Manager:\u0026lt;/strong\u0026gt; Proven ability to manage multi-faceted projects independently, prioritize workload, and adapt to changing business needs.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Strong Communicator:\u0026lt;/strong\u0026gt; Excellent written and verbal communication skills; comfortable presenting SOPs and training to TA, HR, and hiring managers.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8248782/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8233252","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3544970,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8233252,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1801","title":"Talent Development Operations \u0026 Program Specialist","company_name":"Braze","first_published":"2026-09-25T11:26:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Talent Development Operations \u0026amp;amp; Program Specialist you will play a key role in shaping the employee experience at Braze. You will be instrumental in the end-to-end program management of our global New Hire Onboarding Program, ensuring new employees feel welcomed, informed, and connected with critical information, from day one. You will also manage the process for enrolling, coordinating, tracking completion and data collection for other key learning programs: Braze Leadership Explorer, Manager Essentials and Aspiring Leaders Programs.\u0026amp;nbsp; Additionally, you will support the broader Learning Experience Design team, helping to create engaging learning materials to drive professional growth across the company.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global Onboarding Administration \u0026amp;amp; Facilitation:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day logistics, scheduling, facilitator coordination, and primary point-of-contact support for global new hire onboarding across AMER, EMEA, LATAM, and APAC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently facilitate foundational onboarding sessions, both virtually and in-person, to welcome and orient new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain onboarding platform content and support the long-term roadmap to transition onboarding into a more automated, dynamic experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for new hires and hiring managers during the onboarding journey. Work cross-functionally with internal key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and maintain all onboarding program materials and platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect and analyze new hire feedback and program data to identify areas for improvement. Propose and help implement minor program adjustments to continuously enhance the onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Program Portfolio Operations \u0026amp;amp; Cohort Tracking:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage participant enrollment, calendar coordination, completions, project tracking, and communications across the full suite of talent programs (e.g., Leadership Explorer, Manager Essentials, Aspiring Leaders, individual/team learning)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate vendor schedules, room setups, and materials for global learning events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems Administration \u0026amp;amp; Triage:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute front-end LMS/LXP administrative tasks (user tagging, course publishing, roster management, basic troubleshooting)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage Jira ticket triage and team workflow updates under guidance from the Lead Capability Architect\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Collection \u0026amp;amp; Continuous Improvement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer evaluation surveys, collect participant feedback, and assemble baseline analytics across programs to identify operational improvements and support the enterprise measurement strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial \u0026amp;amp; Vendor Administration:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer tuition reimbursement, learning stipends, purchase orders, vendor invoices, and contract processing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-3 yrs of professional experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity in using learning management systems, HR systems, such as Workday and Greenhouse, and other related software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence to represent Talent Development with professionalism, confidence, and personality through virtual/in-person facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving abilities to assess training needs and measure training effectiveness via data management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;with\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;event/cohort management, global scheduling across time zones, and process documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong customer service mindset when working with cross-functional stakeholders such as new hires, leaders, or vendors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $81,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $74,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8233252/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8192090","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3544970,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8192090,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1801","title":"Talent Development Operations \u0026 Program Specialist","company_name":"Braze","first_published":"2026-09-25T11:26:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Talent Development Operations \u0026amp;amp; Program Specialist you will play a key role in shaping the employee experience at Braze. You will be instrumental in the end-to-end program management of our global New Hire Onboarding Program, ensuring new employees feel welcomed, informed, and connected with critical information, from day one. You will also manage the process for enrolling, coordinating, tracking completion and data collection for other key learning programs: Braze Leadership Explorer, Manager Essentials and Aspiring Leaders Programs.\u0026amp;nbsp; Additionally, you will support the broader Learning Experience Design team, helping to create engaging learning materials to drive professional growth across the company.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global Onboarding Administration \u0026amp;amp; Facilitation:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day logistics, scheduling, facilitator coordination, and primary point-of-contact support for global new hire onboarding across AMER, EMEA, LATAM, and APAC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently facilitate foundational onboarding sessions, both virtually and in-person, to welcome and orient new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain onboarding platform content and support the long-term roadmap to transition onboarding into a more automated, dynamic experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for new hires and hiring managers during the onboarding journey. Work cross-functionally with internal key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and maintain all onboarding program materials and platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect and analyze new hire feedback and program data to identify areas for improvement. Propose and help implement minor program adjustments to continuously enhance the onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Program Portfolio Operations \u0026amp;amp; Cohort Tracking:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage participant enrollment, calendar coordination, completions, project tracking, and communications across the full suite of talent programs (e.g., Leadership Explorer, Manager Essentials, Aspiring Leaders, individual/team learning)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate vendor schedules, room setups, and materials for global learning events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems Administration \u0026amp;amp; Triage:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute front-end LMS/LXP administrative tasks (user tagging, course publishing, roster management, basic troubleshooting)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage Jira ticket triage and team workflow updates under guidance from the Lead Capability Architect\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Collection \u0026amp;amp; Continuous Improvement:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer evaluation surveys, collect participant feedback, and assemble baseline analytics across programs to identify operational improvements and support the enterprise measurement strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial \u0026amp;amp; Vendor Administration:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer tuition reimbursement, learning stipends, purchase orders, vendor invoices, and contract processing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-3 yrs of professional experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity in using learning management systems, HR systems, such as Workday and Greenhouse, and other related software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence to represent Talent Development with professionalism, confidence, and personality through virtual/in-person facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving abilities to assess training needs and measure training effectiveness via data management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;with\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;event/cohort management, global scheduling across time zones, and process documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong customer service mindset when working with cross-functional stakeholders such as new hires, leaders, or vendors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $81,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $74,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8192090/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8223809","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3559172,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8223809,"updated_at":"2026-11-04T11:40:48-05:00","requisition_id":"R1846","title":"Technical Architect","company_name":"Braze","first_published":"2026-09-23T16:27:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;2\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt; \u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;2\u0026quot;\u0026gt;As a Technical Architect in our Expert Services team, you will serve as a deeply technical advisor delivering outcome-based solutions across the customer lifecycle. You will own complex technical work-streams, specializing in integrations, data strategies, and use case design to unlock the full value of the Braze Platform.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;3\u0026quot;\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;4\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,0,0\u0026quot;\u0026gt;Partner with Sales, CS, TAMs, Product, and Engineering to rapidly understand client requirements and accelerate time-to-value.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,1,0\u0026quot;\u0026gt;Design complex, secure technical solutions, architectures, and scopes of work tailored to unique customer needs.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,2,0\u0026quot;\u0026gt;Guide customers through technical onboarding, SDK/API integrations, and advanced strategic use cases.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,3,0\u0026quot;\u0026gt;Troubleshoot complex technical obstacles, document custom integrations, and establish engineering best practices.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,4,0\u0026quot;\u0026gt;Stay current with emerging trends in AI/ML and advocate for new practices that enhance platform capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;5\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,0,0\u0026quot;\u0026gt;Demonstrated track record in technical roles such as Solutions Architect, Technical Architect, TAM, or Implementation Consultant.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,1,0\u0026quot;\u0026gt;Strong technical background managing complex environments with deep domain knowledge in SaaS, Mobile, APIs, and Programming.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,2,0\u0026quot;\u0026gt;Proven experience designing and articulating complex data/system architectures to both technical and non-technical stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,3,0\u0026quot;\u0026gt;Resourceful problem-solver comfortable navigating ambiguous priorities in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,4,0\u0026quot;\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or equivalent practical experience.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,5,0\u0026quot;\u0026gt;Excellent cross-functional collaboration and communication skills.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8223809/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8306112","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3591268,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8306112,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1923","title":"Technical Solutions Engineer, Security \u0026 Privacy","company_name":"Braze","first_published":"2026-10-27T06:34:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient\u0026amp;nbsp;\u0026lt;strong\u0026gt;Security \u0026amp;amp; Privacy Analyst\u0026lt;/strong\u0026gt; for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the principal authority responsible for responding to security questionnaires, scaling our technical knowledge repository, and interfacing directly with enterprise security and risk officers during the pre-sales cycle. You will have the backing of, and methods of interfacing with\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why this role is unique:\u0026lt;/strong\u0026gt; This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Acceleration \u0026amp;amp; Questionnaire Mastery:\u0026lt;/strong\u0026gt; Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-Facing Security Advocacy:\u0026lt;/strong\u0026gt; Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Knowledge Base Architecture \u0026amp;amp; Automation:\u0026lt;/strong\u0026gt; Own, organize, and proactively scale our technical RFP/security repository ). Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Internal Security Liaison:\u0026lt;/strong\u0026gt; Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collateral Innovation:\u0026lt;/strong\u0026gt; Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026lt;/strong\u0026gt; Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Autonomy: \u0026lt;/strong\u0026gt;Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Certifications:\u0026lt;/strong\u0026gt; Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS \u0026amp;amp; MarTech Familiarity:\u0026lt;/strong\u0026gt; Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Privacy Framework Expertise:\u0026lt;/strong\u0026gt; Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional Communication:\u0026lt;/strong\u0026gt; Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":388249,"name":"Solutions Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8306112/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8324605","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3598676,"location":{"name":"Bucharest"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8324605,"updated_at":"2026-11-02T09:28:05-05:00","requisition_id":"R1935","title":"Technical Support Engineer","company_name":"Braze","first_published":"2026-10-30T09:29:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Engineer, you will be a part of the most technical team within Braze’s Revenue organization -\u0026amp;nbsp;Global Technical Support Engineering. As such, you’ll function as the primary technical escalation point for a wide array of customer-facing teams, including Sales, Customer Success, and Technical Support. Drawing upon your software engineering skills, as well as in-depth knowledge of Braze’s code base and product functionality, you will investigate and resolve highly technical, escalated customer issues. Additionally, you’ll review customer SDK integration code, build custom data export and migration scripts according to customer specifications, and answer complex, nuanced product behavior and bug confirmation questions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond interfacing with Revenue teams, you’ll also closely collaborate with the Product Engineering team, serving as a nexus between the two organizations. In this capacity you will acquire mastery over one or more high impact product areas, and apply it to a variety of ends: building internal tools, fixing bugs, reviewing code written by your peers, and resolving highly complex technical support inquiries typically suited to Product Engineering. Furthermore, you will be a key advisor to the Product team, identifying recurring customer issues and developing product solutions to those issues, thereby reducing support ticket volume and improving the product, as well as the customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Lastly, you’ll have the opportunity to share the engineering knowledge gleaned from your work with Product Engineering, crafting in-depth technical troubleshooting guides and knowledge articles, as well as leading the technical enablement of various customer-facing teams, including Technical Support, Technical Account Management, and Technical Architects.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BS in Computer Science (or equivalent coding bootcamp or technical experience)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of professional (or equivalent) experience developing and optimizing web and/or mobile applications, with a focus on performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of distributed systems, data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional (or equivalent) experience with any of: Ruby, Rails, Swift, Objective-C, Java, or Kotlin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional (or equivalent) experience with APIs, HTML, CSS, and JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of experience supporting technical products, preferably within a SaaS B2B environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in utilizing case management tools, such as Salesforce or Jira Service Desk, to efficiently manage and resolve escalated customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with a talent for synthesizing complex ideas into clear, understandable terms for diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding organizational skills, including the ability to thrive in a fast-paced, high-volume environment with shifting priorities – multitasking and performing under pressure are a must\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical, troubleshooting, and problem-solving capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with a strong sense of intellectual curiosity, thriving in collaborative team settings to tackle challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools in your coding, investigation, and documentation workflow, and willing to help refine how the team uses them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience providing technical mentorship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to be part of an “on call” after-hours rotation team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with any of: MongoDB, PostgreSQL, Redis, Sidekiq, React, or TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with any of: Snowflake, Datadog, Kibana, or Postman\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Agile processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;5949\u0026quot; data-local-id=\u0026quot;92f21fbf9cf8\u0026quot;\u0026gt;For candidates based in the Romania the pay range for this position at the start of employment is expected to be between \u0026lt;strong\u0026gt;158.400 RON and 225.900 RON gross/year \u0026lt;/strong\u0026gt;with an expected On Target Earnings (OTE) between \u0026lt;strong\u0026gt;176.000 RON and 251.000 RON gross/year\u0026lt;/strong\u0026gt; (including bonus).The split between the base and bonus for this role is\u0026lt;strong\u0026gt; 90/10\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209829,"name":"Bucharest","location":"Bucharest","child_ids":[],"parent_id":105346}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8324605/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8313344","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3594431,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8313344,"updated_at":"2026-11-04T11:41:48-05:00","requisition_id":"R1930","title":"Technical Support Specialist","company_name":"Braze","first_published":"2026-10-22T12:20:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;5\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt; \u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions, and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and an exceptional customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;7\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,0,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Customer Inquiry Ownership:\u0026lt;/strong\u0026gt; Own customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,1,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,1,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Product Expertise:\u0026lt;/strong\u0026gt; Become a trusted product expert—mastering the Braze dashboard, integrations, troubleshooting steps, and operational best practices.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,2,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,2,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Product Adoption \u0026amp;amp; Value:\u0026lt;/strong\u0026gt; Drive increased platform adoption by enabling customers to effectively utilize Braze features to achieve their desired business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,3,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,3,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Cross-Functional Alignment:\u0026lt;/strong\u0026gt; Collaborate with team members, Customer Success, Account Managers, Product, and Engineering to deliver seamless customer experiences and resolve technical escalations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7,4,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7,4,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Process Improvement \u0026amp;amp; Enablement:\u0026lt;/strong\u0026gt; Proactively identify opportunities to enhance customer satisfaction while actively documenting and sharing knowledge to elevate teammates and customers.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8\u0026quot;\u0026gt;\u0026lt;em data-path-to-node=\u0026quot;8\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Please note: This job description covers core responsibilities, and you may be asked to handle other reasonable duties commensurate with the role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;10\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,0,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Technical Support Experience:\u0026lt;/strong\u0026gt; Demonstrated experience supporting technical products, ideally within SaaS, mobile applications, or high-volume tech support environments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,1,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,1,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Education \u0026amp;amp; Foundation:\u0026lt;/strong\u0026gt; Bachelor’s degree from an accredited college/university, technical boot camp certification, or equivalent practical experience.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,2,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,2,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Technical Skills \u0026amp;amp; Tools:\u0026lt;/strong\u0026gt; Hands-on experience with HTML, CSS, APIs, and/or SQL. Familiarity with case management tools (e.g., Salesforce, Zendesk) is required.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,3,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,3,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Bonus Technical Tools:\u0026lt;/strong\u0026gt; Experience with tools such as Postman, Snowflake, Datadog, and/or Kibana is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,4,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,4,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Domain Knowledge:\u0026lt;/strong\u0026gt; Understanding of two or more of the following domains: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or basic programming.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,5,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,5,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Communication \u0026amp;amp; Soft Skills:\u0026lt;/strong\u0026gt; Excellent written and verbal communication skills in English, with the ability to translate complex technical concepts clearly for diverse technical and non-technical audiences.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,6,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;10,6,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Problem-Solving \u0026amp;amp; Resilience:\u0026lt;/strong\u0026gt; Analytical, curious, and resourceful troubleshooter skilled at managing and prioritizing a high volume of time-sensitive inquiries under pressure.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,6,0\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":252922,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8313344/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8089842","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3502392,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8089842,"updated_at":"2026-11-04T13:27:28-05:00","requisition_id":"R1628","title":"Technology Partners Product Marketing Manager","company_name":"Braze","first_published":"2026-07-28T11:46:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Braze, Product Marketing sits at the center of how we bring our platform to market—shaping the narratives, positioning, and go-to-market motions that connect what we build to the value our customers feel. As part of our Product Marketing team, you\u0026#39;ll own narratives and GTM\u0026amp;nbsp; for the strategic technology partnerships that extend what\u0026#39;s possible on our platform. This is a role for a builder and a storyteller: someone energized by turning complex offerings into clear, compelling go-to-market programs, and who thrives working shoulder-to-shoulder with teams across Product, Sales, Partnership, and Marketing to bring them to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will translate Braze\u0026#39;s strategic technology partnerships into differentiated messaging, joint go-to-market programs, and field-ready assets that ladder up to our core platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role focused on strong PMM craft and cross-functional execution. You\u0026#39;ll bring a clear understanding of how go-to-market strategies work with technology platform partners, and you\u0026#39;ll work closely with internal cross-functional teams including Product, Partnerships, Sales, and Marketing to take initiatives from messaging through to field readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GTM Strategy \u0026amp;amp; Messaging\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop GTM strategy based on joint business plans for strategic technology partnerships in collaboration with partner leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the messaging architecture for Braze\u0026#39;s strategic technology partnerships (e.g., cloud hyperscalers and data platforms), ensuring each partnership ladders up to our core platform narrative and customer engagement story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate platform integrations into clear, differentiated value propositions with defined customer use cases and competitive angles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Core Product Marketing to ensure technology partners are reflected accurately in product launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;GTM Execution \u0026amp;amp; Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive joint go-to-market and co-marketing programs with technology platform partners, coordinating timelines and deliverables across internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner launch motions end-to-end: messaging, packaging, enablement materials, and field readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver core assets and enablement that actually get used in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track performance and adoption, and report results back to cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, GTM Strategy, Sales, Marketing, and Partnership to align on priorities and execute against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and the field to support active deals, customer conversations, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A repeatable launch and enablement motion for technology platform partnerships, with integrations reflected consistently across launches, campaigns, and core messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted, productive relationships across Product, Sales, Partners, Marketing, and Services—you\u0026#39;re the person teams pull in early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A storyteller. You turn complex offerings and integrations into clear, differentiated narratives that resonate with buyers and the field alike\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder. You\u0026#39;re comfortable with ambiguity and energized by creating structure, frameworks, and repeatable motions where none existed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator. You\u0026#39;re a sleeves-rolled-up, low-ego operator who brings cross-functional teams along and gets things shipped without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM-fluent. You understand how go-to-market strategies work with technology platform partners and how to execute them in a fast-moving, matrixed organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring to the Team\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years in product and/or partner marketing at a growing B2B technology company, with strong product marketing (PMM) craft at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear, practical understanding of how go-to-market strategies work with technology platform partners, including joint GTM programs, co-marketing motions, and integration launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PMM fundamentals: messaging frameworks, competitive positioning, narrative development, and the ability to translate complex offerings and integrations into clear, buyer-ready stories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing technology platform partnerships (e.g., cloud hyperscalers, data platforms, and the broader SaaS/martech ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building sales and enablement content—solution briefs, battle cards, decks, playbooks—that gets adopted and used by the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to work closely with cross-functional teams and execute without direct authority, navigating a matrixed organization to get things shipped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, comfortable presenting to internal stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in customer engagement, marketing technology, CDP, or adjacent data/SaaS categories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $142,000 and $211,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66774,"name":"Chicago","location":"Chicago","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8089842/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8186643","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3542647,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8186643,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1792","title":"VP, Product Engineering","company_name":"Braze","first_published":"2026-10-05T11:19:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are in search of a VP of Engineering for our Channels division, the action layer of the Braze technology platform. Our channels are where the Braze platform meets the end user, where our customers create rich messaging that is delivered to their end users via our channels: Email, Push, SMS/MMS/RCS, WhatsApp, LINE, In-App Messages, Content Cards, Banners, Landing Pages, Feature Flags, Webhooks, and more to come.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead this multi-team division through its next stage of technical and product transformation. This role presents formidable engineering challenges that call for a collaborative and cross-functional approach, necessitating close coordination with product and design teams. You will manage the team and help to grow the organization, leading software engineering via architecture design, growing engineering teams and skillsets, setting vision and goals, process and protocol, and hiring. On the product front - you will solve a number of interesting problems, from developing highly differentiated and sophisticated channel products, to thinking about how we build and position the broad portfolio of channels. On the engineering front - maturation of our systems into a more modular, efficient technology platform, all while delivering best-in-class product, is a major goal. And across both fronts, you will lead this organization through the AI transition: channel products that are increasingly intelligent and agentic, and an engineering org that leverages AI-assisted development to raise its own velocity and quality bar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Several years of relevant experience as a manager of experienced managers with a strong track record of transformative success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A durable, motivated, ambitious, high-energy leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A great people leader, capable of growing a world class team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A great technical leader, who can operate at different levels of granularity, from high level vision to partnering on detailed technology decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep credibility in large-scale distributed systems, with the ability to go toe-to-toe with senior engineers on architecture, reliability, and cost efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in AI-assisted engineering, with an informed point of view on how AI agents and tooling change the way engineering organizations build, operate, and are shaped\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A great process leader, who understands when to add and remove processes to help the org execute the best it can\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator and writer, whose impact and leadership is obvious in the artifacts they create to guide their team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $284,762 and $480,536/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $320,000 and $540,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71187,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8186643/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274618","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3579841,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274618,"updated_at":"2026-11-03T14:13:43-05:00","requisition_id":"R1890","title":"Web Marketing Program Coordinator","company_name":"Braze","first_published":"2026-10-12T13:26:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div id=\u0026quot;message-list_1791824531.364119\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Remote (US) — core hours estimated 9:00 AM–2:00 PM PT Mon–Thu, 9:00 AM–12:00 PM PT Fri \u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Type:\u0026lt;/strong\u0026gt; Direct contract\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Our web marketing team runs several parallel workstreams: SEO/AEO, CRO, and quarterly web launches — supported by specialists and cross-functional partners. During a planned leave of absence, execution of each workstream is covered by existing team members. What this role owns is the connective tissue: the meeting rhythm, the follow-ups, and the cross-team communication that keep web marketing coordinated and moving.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;This is a process-and-communication role managing high velocity workstreams across teams and aligning resourcing and helping leadership make decisions to keep the roadmap on schedule and on scope. You\u0026#39;ll keep the moving pieces together so the team can stay focused on the work itself.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Run the operating rhythm.\u0026lt;/strong\u0026gt; Facilitate the weekly SEO/AEO/CRO meeting and keep web team standup mechanics tight: agendas, notes, and action tracking. Attend internal engineering, AEO/SEO, and web meetings and capture the requests and decisions landing on the web team. Sit on agency calls and assist with roadmap and follow ups and action items.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Keep the roadmap visible.\u0026lt;/strong\u0026gt; Assemble the written web updates broadcast to cross-functional stakeholders (reviewed by the web team lead before distribution) and help prioritize incoming work with input from workstream owners.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Groom the backlogs.\u0026lt;/strong\u0026gt; Keep the AEO/SEO and CRO backlogs current: mark items done, capture new requests for triage, and flag when runway is getting thin.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Track and chase.\u0026lt;/strong\u0026gt; Follow up on action items across workstreams so nothing silently stalls.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Escalate with judgment.\u0026lt;/strong\u0026gt; Spot blockers and route them to the right owner: execution questions to the web team lead, program decisions to the program owner. Deliver a weekly one-page status report to leadership so they have visibility without extra meetings. Act as the connective issue across a variety of marketing calls actively identifying which items are related for the web team and will need resourcing or prioritization.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Support launch coordination.\u0026lt;/strong\u0026gt; Keep the quarterly web launch checklist moving (owners, dates, dependencies) and partner with BizOps on timeline and strategy alignment, including occasional support materials such as slides.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;4+ years of experience as a marketing program manager or similar, with exposure to web or digital marketing, ideally in B2B SaaS.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Web and demand generation experience a plus.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Strong meeting facilitator who runs tight, productive sessions and leaves a clear paper trail\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Excellent written communicator, especially in status updates and stakeholder summaries\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Fluent with backlog and project tracking tools (Asana, Jira, or similar)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Comfortable working across functions and driving follow-through without formal authority\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Organized, proactive, and reliable, you notice when something is about to stall and act before it does\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reporting Structure\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;You\u0026#39;ll report day-to-day to the Sr director of digital with the web experience manager and SEO/CRO managers as your first point of contact for execution questions.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $30,000-$40,000 over your 6-month tenure. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. (edited)\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;#LI-Remote\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274618/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274636","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3579841,"location":{"name":"Austin"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274636,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1890","title":"Web Marketing Program Coordinator","company_name":"Braze","first_published":"2026-10-12T13:26:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div id=\u0026quot;message-list_1791824531.364119\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Remote (US) — core hours estimated 9:00 AM–2:00 PM PT Mon–Thu, 9:00 AM–12:00 PM PT Fri \u0026lt;strong\u0026gt;Duration:\u0026lt;/strong\u0026gt; September 1 – March 30 (~7 months) \u0026lt;strong\u0026gt;Commitment:\u0026lt;/strong\u0026gt; 20–25 hours/week \u0026lt;strong\u0026gt;Type:\u0026lt;/strong\u0026gt; Direct contract\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our web marketing team runs several parallel workstreams: SEO/AEO, CRO, and quarterly web launches — supported by specialists and cross-functional partners. During a planned leave of absence, execution of each workstream is covered by existing team members. What this role owns is the connective tissue: the meeting rhythm, the follow-ups, and the cross-team communication that keep web marketing coordinated and moving.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a process-and-communication role managing high velocity workstreams across teams and aligning resourcing and helping leadership make decisions to keep the roadmap on schedule and on scope. You\u0026#39;ll keep the moving pieces together so the team can stay focused on the work itself.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Run the operating rhythm.\u0026lt;/strong\u0026gt; Facilitate the weekly SEO/AEO/CRO meeting and keep web team standup mechanics tight: agendas, notes, and action tracking. Attend internal engineering, AEO/SEO, and web meetings and capture the requests and decisions landing on the web team. Sit on agency calls and assist with roadmap and follow ups and action items.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Keep the roadmap visible.\u0026lt;/strong\u0026gt; Assemble the written web updates broadcast to cross-functional stakeholders (reviewed by the web team lead before distribution) and help prioritize incoming work with input from workstream owners.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Groom the backlogs.\u0026lt;/strong\u0026gt; Keep the AEO/SEO and CRO backlogs current: mark items done, capture new requests for triage, and flag when runway is getting thin.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Track and chase.\u0026lt;/strong\u0026gt; Follow up on action items across workstreams so nothing silently stalls.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Escalate with judgment.\u0026lt;/strong\u0026gt; Spot blockers and route them to the right owner: execution questions to the web team lead, program decisions to the program owner. Deliver a weekly one-page status report to leadership so they have visibility without extra meetings. Act as the connective issue across a variety of marketing calls actively identifying which items are related for the web team and will need resourcing or prioritization.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Support launch coordination.\u0026lt;/strong\u0026gt; Keep the quarterly web launch checklist moving (owners, dates, dependencies) and partner with BizOps on timeline and strategy alignment, including occasional support materials such as slides.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience as a marketing program manager or similar, with exposure to web or digital marketing, ideally in B2B SaaS.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Web and demand generation experience a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong meeting facilitator who runs tight, productive sessions and leaves a clear paper trail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written communicator, especially in status updates and stakeholder summaries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent with backlog and project tracking tools (Asana, Jira, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working across functions and driving follow-through without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized, proactive, and reliable, you notice when something is about to stall and act before it does\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Reporting Structure\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report day-to-day to the Sr director of digital with the web experience manager and SEO/CRO managers as your first point of contact for execution questions.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $30,000-$40,000 over your 6-month tenure. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;(edited)\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274636/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274629","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3579841,"location":{"name":"Chicago"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274629,"updated_at":"2026-11-03T14:14:00-05:00","requisition_id":"R1890","title":"Web Marketing Program Coordinator","company_name":"Braze","first_published":"2026-10-12T13:26:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div id=\u0026quot;message-list_1791824531.364119\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Remote (US) — core hours estimated 9:00 AM–2:00 PM PT Mon–Thu, 9:00 AM–12:00 PM PT Fri \u0026lt;strong\u0026gt;Duration:\u0026lt;/strong\u0026gt; September 1 – March 30 (~7 months) \u0026lt;strong\u0026gt;Commitment:\u0026lt;/strong\u0026gt; 20–25 hours/week \u0026lt;strong\u0026gt;Type:\u0026lt;/strong\u0026gt; Direct contract\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our web marketing team runs several parallel workstreams: SEO/AEO, CRO, and quarterly web launches — supported by specialists and cross-functional partners. During a planned leave of absence, execution of each workstream is covered by existing team members. What this role owns is the connective tissue: the meeting rhythm, the follow-ups, and the cross-team communication that keep web marketing coordinated and moving.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a process-and-communication role managing high velocity workstreams across teams and aligning resourcing and helping leadership make decisions to keep the roadmap on schedule and on scope. You\u0026#39;ll keep the moving pieces together so the team can stay focused on the work itself.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Run the operating rhythm.\u0026lt;/strong\u0026gt; Facilitate the weekly SEO/AEO/CRO meeting and keep web team standup mechanics tight: agendas, notes, and action tracking. Attend internal engineering, AEO/SEO, and web meetings and capture the requests and decisions landing on the web team. Sit on agency calls and assist with roadmap and follow ups and action items.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Keep the roadmap visible.\u0026lt;/strong\u0026gt; Assemble the written web updates broadcast to cross-functional stakeholders (reviewed by the web team lead before distribution) and help prioritize incoming work with input from workstream owners.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Groom the backlogs.\u0026lt;/strong\u0026gt; Keep the AEO/SEO and CRO backlogs current: mark items done, capture new requests for triage, and flag when runway is getting thin.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Track and chase.\u0026lt;/strong\u0026gt; Follow up on action items across workstreams so nothing silently stalls.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Escalate with judgment.\u0026lt;/strong\u0026gt; Spot blockers and route them to the right owner: execution questions to the web team lead, program decisions to the program owner. Deliver a weekly one-page status report to leadership so they have visibility without extra meetings. Act as the connective issue across a variety of marketing calls actively identifying which items are related for the web team and will need resourcing or prioritization.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Support launch coordination.\u0026lt;/strong\u0026gt; Keep the quarterly web launch checklist moving (owners, dates, dependencies) and partner with BizOps on timeline and strategy alignment, including occasional support materials such as slides.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience as a marketing program manager or similar, with exposure to web or digital marketing, ideally in B2B SaaS.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Web and demand generation experience a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong meeting facilitator who runs tight, productive sessions and leaves a clear paper trail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written communicator, especially in status updates and stakeholder summaries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent with backlog and project tracking tools (Asana, Jira, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working across functions and driving follow-through without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized, proactive, and reliable, you notice when something is about to stall and act before it does\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Reporting Structure\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report day-to-day to the Sr director of digital with the web experience manager and SEO/CRO managers as your first point of contact for execution questions.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $30,000-$40,000 over your 6-month tenure. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\u0026amp;nbsp;(edited)\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274629/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8274108","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3579841,"location":{"name":"San Francisco"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8274108,"updated_at":"2026-11-03T14:12:51-05:00","requisition_id":"R1890","title":"Web Marketing Program Coordinator","company_name":"Braze","first_published":"2026-10-12T13:26:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div id=\u0026quot;message-list_1791824531.364119\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Remote (US) — core hours estimated 9:00 AM–2:00 PM PT Mon–Thu, 9:00 AM–12:00 PM PT Fri\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Our web marketing team runs several parallel workstreams: SEO/AEO, CRO, and quarterly web launches — supported by specialists and cross-functional partners. During a planned leave of absence, execution of each workstream is covered by existing team members. What this role owns is the connective tissue: the meeting rhythm, the follow-ups, and the cross-team communication that keep web marketing coordinated and moving.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;This is a process-and-communication role managing high velocity workstreams across teams and aligning resourcing and helping leadership make decisions to keep the roadmap on schedule and on scope. You\u0026#39;ll keep the moving pieces together so the team can stay focused on the work itself.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Run the operating rhythm.\u0026lt;/strong\u0026gt; Facilitate the weekly SEO/AEO/CRO meeting and keep web team standup mechanics tight: agendas, notes, and action tracking. Attend internal engineering, AEO/SEO, and web meetings and capture the requests and decisions landing on the web team. Sit on agency calls and assist with roadmap and follow ups and action items.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Keep the roadmap visible.\u0026lt;/strong\u0026gt; Assemble the written web updates broadcast to cross-functional stakeholders (reviewed by the web team lead before distribution) and help prioritize incoming work with input from workstream owners.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Groom the backlogs.\u0026lt;/strong\u0026gt; Keep the AEO/SEO and CRO backlogs current: mark items done, capture new requests for triage, and flag when runway is getting thin.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Track and chase.\u0026lt;/strong\u0026gt; Follow up on action items across workstreams so nothing silently stalls.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Escalate with judgment.\u0026lt;/strong\u0026gt; Spot blockers and route them to the right owner: execution questions to the web team lead, program decisions to the program owner. Deliver a weekly one-page status report to leadership so they have visibility without extra meetings. Act as the connective issue across a variety of marketing calls actively identifying which items are related for the web team and will need resourcing or prioritization.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Support launch coordination.\u0026lt;/strong\u0026gt; Keep the quarterly web launch checklist moving (owners, dates, dependencies) and partner with BizOps on timeline and strategy alignment, including occasional support materials such as slides.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;4+ years of experience as a marketing program manager or similar, with exposure to web or digital marketing, ideally in B2B SaaS.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Web and demand generation experience a plus.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Strong meeting facilitator who runs tight, productive sessions and leaves a clear paper trail\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Excellent written communicator, especially in status updates and stakeholder summaries\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Fluent with backlog and project tracking tools (Asana, Jira, or similar)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Comfortable working across functions and driving follow-through without formal authority\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Organized, proactive, and reliable, you notice when something is about to stall and act before it does\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reporting Structure\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;You\u0026#39;ll report day-to-day to the Sr director of digital with the web experience manager and SEO/CRO managers as your first point of contact for execution questions.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $30,000-$40,000 over your 6-month tenure. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. (edited)\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;#LI-Remote\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8759,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":5923,"name":"San Francisco","location":"San Francisco","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8274108/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8300854","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3589151,"location":{"name":"São Paulo"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8300854,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1914","title":"Workplace Experience Analyst","company_name":"Braze","first_published":"2026-10-21T12:33:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a dynamic Workplace Experience professional to support the daily operations of our São Paulo office and play a key role in its ongoing growth and development. In this role, you will not only support our local team but also collaborate with colleagues across Braze to drive global workplace and employee experience initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our São Paulo office expands, we’re looking for builders - resourceful, hands-on individuals who thrive in ambiguity and can create structure where needed. This position sits within the People Team and reports to the Regional Manager, Workplace Experience - AMER.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively enhances the employee experience. You’ll maintain a strong pulse on the needs of our employees and be adaptable to evolving global conditions and workplace dynamics. This role will be required to be in-office 5 days per week.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support day-to-day workplace operations, managing services such as food and beverage programmes, office supplies, mail, packages, and general office upkeep to deliver a seamless employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver exceptional customer service to all who enter the São Paulo office, upholding Braze’s high standards of hospitality, including onboarding support to new hires\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and respond to workplace service tickets, maintaining a customer-focused mindset to ensure top-tier service for São Paulo employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the planning and execution of local events and activations, including holiday celebrations, mixers, ERG events, and employee engagement programming, collaborating with the local culture committee to ensure a high-quality and consistent employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance multiple priorities with ease, responding to urgent needs while keeping day-to-day tasks running smoothly and on schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support general office requests and workplace questions, helping employees get what they need to do their best work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with budget tracking, invoice management, and financial planning for the São Paulo office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support compliance with health and safety requirements, working closely with external providers, building management, and internal stakeholders to maintain a safe and compliant workplace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a flexible team player, jumping in to support the Workplace team with ad-hoc tasks, PTO coverage, and operational needs as they arise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in a similar role; experience in customer service a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who is confident, positive, and comfortable being in a highly visible role that will define the reputation of the Braze Workplace Team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for best-in-class workplace experience and customer service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator with excellent grammatical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp eye for detail and good organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and self-motivated with the ability to set own priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative problem-solver, bringing innovative ideas and solutions to the table\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome can-do attitude - no task is too big or too small\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Mac computer and GSuite\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":209845,"name":"Sao Paulo","location":"São Paulo","child_ids":[],"parent_id":109142}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8300854/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8327189","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":730,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3599633,"location":{"name":"London"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8327189,"updated_at":"2026-11-05T04:02:12-05:00","requisition_id":"R1946","title":"Workplace Experience Receptionist","company_name":"Braze","first_published":"2026-10-29T10:42:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;DESIGNATION\u0026lt;/strong\u0026gt;: Office-first\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT TO EXPECT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Workplace Experience professional to ensure the successful daily reception operations of our London office. This individual will collaborate with local Braze team members in supporting the ongoing development of our global workplace reception initiatives. This position sits within the People Team and reports to the Workplace Experience Regional Manager for EMEA.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively enhances the employee experience. You’ll maintain a strong pulse on the needs of our London employees and be adaptable to evolving global conditions and workplace dynamics. \u0026lt;strong\u0026gt;This role will be required to be in-office 5 days per week.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the first face of Braze - greet and host all visitors with warmth and professionalism, ensuring a smooth check-in experience and prompt communication with their hosts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a polished and welcoming reception area that reflects Braze’s high standards and creates a great first impression for employees, clients, partners, and vendors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver best-in-class customer service to everyone who walks through the door, acting as a helpful and approachable point of contact for the office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and respond to guest registration and office access tickets with a customer-first mindset, helping ensure world-class support for our London team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with badge management, supporting the site lead in processing physical badge requests and managing employee access needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance multiple priorities with ease, responding to urgent needs while keeping day-to-day tasks running smoothly and on schedule.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support general office requests and workplace questions, helping employees get what they need to do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play a key role in in-office events, from helping manage access and check-in to assisting with logistics and creating a seamless experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a flexible team player, jumping in to support the Workplace team with ad-hoc tasks, PTO coverage, and operational needs as they arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in a customer experience role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who is confident, positive, and comfortable being in a highly visible role that will define the reputation of the Braze Workplace Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for best-in-class workplace experience and customer service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator with excellent grammatical skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp eye for detail and a sense of office pride.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven with a mindset of continual improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and self-motivated with the ability to set own priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative problem-solver, bringing innovative ideas and solutions to the table.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome can-do attitude - no task is too big or too small.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with Mac computer and GSuite.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":8359,"name":"London","location":"London","child_ids":[],"parent_id":209833}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8327189/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/braze/jobs/8289729","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":false,"requires_retention_consent":true,"retention_period":1460,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":3585103,"location":{"name":"New York City"},"metadata":[{"id":34258255,"name":"Careers Page Category","value":null,"value_type":"single_select"}],"id":8289729,"updated_at":"2026-11-02T05:12:30-05:00","requisition_id":"R1911","title":"Workplace Experience Specialist","company_name":"Braze","first_published":"2026-10-30T13:51:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a proactive, service-oriented Workplace Experience Specialist to support the daily operations of Braze’s New York City headquarters and help deliver an exceptional employee and guest experience. In this role, you will play an important part in maintaining a welcoming, organized, and well-functioning office while coordinating workplace programs, supporting facilities needs, and executing employee events and initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Braze’s New York City headquarters, our office welcomes employees, executive leadership, Board members, candidates, clients, partners, vendors, and other external guests. We’re looking for someone who takes pride in creating a positive workplace experience, anticipates needs, and can confidently manage competing priorities in a fast-paced environment. You will be hands-on in supporting daily operations across multiple floors, coordinating with vendors and building management, and ensuring the office is consistently ready to support employees and business needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position sits within the People Team and reports directly to the Workplace Experience Manager/Site Lead for New York City. You will work closely with the NYC Workplace Experience team, building management, vendors, and cross-functional partners to support local workplace operations and contribute to broader Workplace Experience initiatives across Braze.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is a fast-paced, rapidly growing company, and we’re looking for a self-starter who takes initiative, exercises sound judgment, and balances thoughtful hospitality with reliable operational execution. The ideal candidate is organized, adaptable, and comfortable working independently while knowing when to escalate issues or seek guidance. This role will be required to be in-office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and facilitate the NYC new hire onboarding experience, including in-person office orientations, office tours, and introductions to workplace resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide dotted-line support and day-to-day coordination for the NYC Workplace Experience Receptionist, helping ensure consistent reception coverage, guest hospitality, and adherence to workplace procedures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate office lunch schedules and related logistics to support a seamless employee dining experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage event intake and serve as the on-site Workplace Experience lead for office events, coordinating logistics, catering, vendors, room setups, and cross-functional support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage building Certificates of Insurance (COIs), coordinating submissions, approvals, and follow-up with vendors and building management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a Workplace Experience champion for Jira Service Desk, monitoring incoming requests, coordinating resolutions, maintaining clear communication, and ensuring timely follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage assigned purchase orders, PCard transactions, and Coupa PunchOut purchasing activities in accordance with company procurement and expense policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support office budget tracking and forecasting by maintaining expense records, reviewing invoices, and providing relevant updates and inputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate vendor service calls and facilities requests, partnering with building management, service providers, and internal stakeholders to resolve workplace issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct daily office walkthroughs to assess workplace readiness, identify maintenance or service needs, and reset spaces and amenities as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the secondary point of contact for office access matters, supporting badge requests, access troubleshooting, and coordination with the appropriate internal and building teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support construction, facilities improvement, and furniture projects by coordinating vendor access, logistics, scheduling, and employee communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver exceptional customer service to employees, executive leadership, Board members, candidates, clients, vendors, and other visitors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and update the NYC Confluence page, ensuring procedures, resources, and operational documentation remain accurate and accessible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ad hoc reception coverage as needed to maintain a consistent and welcoming front-of-house experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft and distribute office communications and Slack announcements regarding workplace updates, events, operational changes, and employee reminders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the NYC Workplace Experience team and cross-functional partners to maintain a well-organized, secure, and efficient office environment and continuously improve workplace operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO YOU ARE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–4 years of experience in Workplace Experience, office operations, hospitality, facilities coordination, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating workplace programs, vendors, facilities needs, and employee-facing services; experience supporting a large or complex office environment is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with administrative processes, vendor management, and project coordination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with commercial building management; experience in a union building or highly regulated building environment is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in a fast-paced organization, with the ability to manage competing priorities and adapt to changing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting office moves, construction projects, furniture installations, or workplace improvements is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting a hybrid workforce and delivering creative solutions to engage employees and improve the in-office experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-informed mindset, with a focus on continuous improvement, operational consistency, and service quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build strong relationships and collaborate effectively with cross-functional partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who keeps employees, vendors, and stakeholders informed and up to date\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for delivering a best-in-class workplace experience, with a strong customer service and hospitality mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and self-motivated, with the ability to establish priorities, work independently, and exercise sound judgment with appropriate guidance from your manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative problem-solver who can identify issues, anticipate needs, and bring practical solutions to the table\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and detail-oriented, with a strong sense of office pride and ownership of day-to-day responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A flexible, hands-on team player with a can-do attitude who is willing to take on tasks both large and small\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using Mac computers and Google Workspace; familiarity with Jira Service Desk, Confluence, Envoy, office access control systems, Coupa, or similar workplace tools is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to physically stand, bend, squat, and lift up to 25–30 pounds as required by the role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $53,000 and $75,000/year with an expected On Target Earnings (\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;OTE\u0026lt;/span\u0026gt;) between $59,000 and $85,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE OFFER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire#benefit-section\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;. More details on benefits plans will be provided if you receive an offer of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From offering comprehensive benefits to fostering hybrid ways of working, we\u0026#39;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation that may include equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retirement and Employee Stock Purchase Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive benefit plans covering medical, dental, vision, life, and disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family services that include fertility benefits and equal paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curated in-office employee experience, designed to foster community, team connections, and innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Resource Groups that provide supportive communities within Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, transparent, and fun culture recognized as a Great Place to Work®\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT BRAZE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we strive to create equitable growth and opportunities inside and outside the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\u0026#39;re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR AI-POWERED BRAZE RECRUITMENT PROCESS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a \u0026lt;strong\u0026gt;retroactive\u0026lt;/strong\u0026gt; manual review of any decision made or to contest a decision, please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please contact us at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; with any questions. To find out more about our hiring process, check out \u0026lt;a href=\u0026quot;https://www.braze.com/company/careers/how-we-hire\u0026quot;\u0026gt;this page\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at \u0026lt;a href=\u0026quot;talentdata.privacy@braze.com\u0026quot;\u0026gt;talentdata.privacy@braze.com\u0026lt;/a\u0026gt; promptly after applying. Summaries of the most recent bias audit results for such tools are available \u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/bias-audit-candidates\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please see our\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt; Candidate \u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.braze.com/company/legal/privacy-policy-job-candidates\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt; for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":8757,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":5311,"name":"New York City","location":"New York City","child_ids":[],"parent_id":67497}],"ai_disclaimer":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAs noted above, we use AI to assist with application review. To opt out of this, please click the “Learn More” button below and follow the instructions before submitting your application. \u003c/span\u003e\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8289729/ai_opt_out"}],"meta":{"total":363}}